2017 Public Service Employee Annual Survey Results for Immigration, Refugees and Citizenship Canada by Question 20.1. Occupational category (variable derived from question 20)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 28 0 4 1 1 0 95 5 113
2017 Scientific and Professional 45 35 9 3 2 5 0 85 5 299
2017 Administration and Foreign Services 51 31 8 4 3 2 0 84 7 2281
2017 Administrative Support 55 29 6 5 4 1 0 85 9 702
2017 Other 51 31 12 1 3 3 0 84 4 54
2014 Executive 66 29 2 1 1 2 0 97 2 127
2014 Scientific and Professional 52 28 11 2 1 5 1 85 3 339
2014 Administration and Foreign Services 48 32 11 3 2 4 0 84 5 2734
2014 Administrative Support 58 25 9 2 1 3 1 87 4 1012
2014 Other 62 21 8 2 1 3 2 88 4 150

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 48 41 4 7 1 0 0 88 8 113
2017 Scientific and Professional 41 39 11 5 4 0 0 80 9 298
2017 Administration and Foreign Services 42 38 8 7 4 0 0 80 11 2276
2017 Administrative Support 50 31 7 7 5 0 0 82 11 702
2017 Other 54 33 6 7 0 0 0 87 7 55
2014 Executive 70 23 5 1 2 0 0 93 2 127
2014 Scientific and Professional 54 35 7 3 2 1 0 89 4 339
2014 Administration and Foreign Services 50 34 8 4 2 1 0 85 7 2738
2014 Administrative Support 60 28 6 3 2 0 0 89 5 1011
2014 Other 72 16 5 4 2 0 0 89 6 148

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 57 30 5 6 2 0 0 87 8 113
2017 Scientific and Professional 32 36 11 14 6 0 0 68 21 298
2017 Administration and Foreign Services 37 36 11 9 6 0 0 73 15 2269
2017 Administrative Support 38 33 13 9 6 0 1 72 15 696
2017 Other 45 19 13 17 4 1 0 66 21 55
2014 Executive 54 33 7 4 2 0 0 88 6 127
2014 Scientific and Professional 35 38 14 9 4 0 0 73 12 338
2014 Administration and Foreign Services 33 37 14 9 6 0 0 70 15 2741
2014 Administrative Support 28 35 18 10 7 0 2 64 17 1012
2014 Other 30 35 21 8 5 0 2 66 13 150

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 37 42 10 7 4 0 0 80 11 113
2017 Scientific and Professional 28 36 13 14 8 0 0 64 23 297
2017 Administration and Foreign Services 28 38 13 12 7 1 0 67 19 2272
2017 Administrative Support 31 34 14 11 7 2 1 67 18 698
2017 Other 33 35 21 9 1 1 0 69 11 55

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 21 45 6 15 10 0 3 68 25 113
2017 Scientific and Professional 41 31 11 9 7 0 0 73 16 298
2017 Administration and Foreign Services 39 32 11 9 7 0 1 72 17 2274
2017 Administrative Support 43 30 13 7 6 1 1 74 13 699
2017 Other 53 34 3 3 8 0 0 87 10 55
2014 Executive 24 38 13 18 7 0 0 62 25 127
2014 Scientific and Professional 42 35 9 6 7 0 1 77 13 339
2014 Administration and Foreign Services 39 34 12 9 5 0 1 73 14 2739
2014 Administrative Support 40 33 14 7 4 1 1 74 12 1012
2014 Other 46 29 11 6 3 3 2 79 9 150

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 34 11 5 2 0 0 82 7 113
2017 Scientific and Professional 37 37 10 10 5 0 0 75 15 297
2017 Administration and Foreign Services 33 38 12 9 7 0 0 72 16 2283
2017 Administrative Support 38 33 12 9 7 0 0 71 17 700
2017 Other 53 26 13 5 3 0 0 79 8 55
2014 Executive 54 31 9 4 2 1 0 86 6 127
2014 Scientific and Professional 38 43 11 6 1 0 0 81 8 339
2014 Administration and Foreign Services 34 38 15 8 4 0 0 72 13 2738
2014 Administrative Support 40 32 14 8 5 1 0 73 13 1011
2014 Other 55 28 9 6 2 1 0 83 8 150

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 29 5 5 1 0 0 88 6 113
2017 Scientific and Professional 38 40 9 8 4 0 0 79 12 296
2017 Administration and Foreign Services 42 39 10 7 3 0 0 81 9 2282
2017 Administrative Support 47 33 9 6 4 0 0 81 10 703
2017 Other 62 29 5 4 0 0 0 91 4 54
2014 Executive 58 35 3 2 1 1 0 94 3 127
2014 Scientific and Professional 40 40 11 5 4 0 0 80 9 338
2014 Administration and Foreign Services 42 38 10 6 3 0 0 81 9 2742
2014 Administrative Support 44 32 14 6 4 0 0 77 10 1011
2014 Other 53 36 6 4 1 0 0 89 5 150
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 27 6 4 4 0 1 86 8 113
2017 Scientific and Professional 59 23 4 9 5 0 0 82 14 299
2017 Administration and Foreign Services 56 25 7 6 6 0 0 81 12 2283
2017 Administrative Support 59 22 6 7 5 0 0 82 12 703
2017 Other 58 19 10 8 5 0 0 77 13 55

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 22 6 4 4 0 1 87 7 113
2017 Scientific and Professional 61 22 6 4 6 0 0 83 10 299
2017 Administration and Foreign Services 57 23 9 5 5 1 0 81 10 2277
2017 Administrative Support 55 27 9 4 4 1 0 84 8 702
2017 Other 64 14 10 6 5 0 0 78 12 55

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 34 46 6 10 4 0 0 80 14 113
2017 Scientific and Professional 36 28 10 16 10 0 0 64 26 299
2017 Administration and Foreign Services 32 32 14 13 11 0 0 63 23 2280
2017 Administrative Support 37 28 12 11 10 0 0 66 22 701
2017 Other 44 27 13 16 1 0 0 70 17 55

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 54 12 9 1 0 0 78 10 113
2017 Scientific and Professional 20 36 19 15 8 1 0 57 24 298
2017 Administration and Foreign Services 24 35 21 12 7 1 0 59 20 2280
2017 Administrative Support 29 30 21 9 8 2 0 61 18 700
2017 Other 35 29 21 10 4 1 0 65 14 55

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 1 6 45 28 19 0 0 7 47 110
2017 Scientific and Professional 4 18 45 22 9 0 0 23 32 298
2017 Administration and Foreign Services 5 18 44 22 11 0 0 23 32 2256
2017 Administrative Support 12 29 37 14 6 0 1 42 20 698
2017 Other 13 45 34 7 1 0 0 58 8 55

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 30 39 13 4 0 0 16 45 112
2017 Scientific and Professional 9 24 41 18 6 1 0 24 34 295
2017 Administration and Foreign Services 9 21 43 19 7 0 0 27 30 2260
2017 Administrative Support 7 17 36 24 13 1 2 38 25 695
2017 Other 4 8 36 19 31 0 2 51 12 55
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 16 84 113
2017 Scientific and Professional 21 79 294
2017 Administration and Foreign Services 19 81 2257
2017 Administrative Support 16 84 691
2017 Other 12 88 55
2014 Executive 11 89 127
2014 Scientific and Professional 21 79 339
2014 Administration and Foreign Services 15 85 2737
2014 Administrative Support 12 88 1013
2014 Other 12 88 149

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Executive 28 18
2017 Scientific and Professional 41 61
2017 Administration and Foreign Services 47 426
2017 Administrative Support 62 112
2014 Executive 35 14
2014 Scientific and Professional 36 70
2014 Administration and Foreign Services 44 414
2014 Administrative Support 59 124
2014 Other 89 18

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Executive 56 18
2017 Scientific and Professional 83 61
2017 Administration and Foreign Services 66 426
2017 Administrative Support 57 112
2014 Executive 64 14
2014 Scientific and Professional 74 70
2014 Administration and Foreign Services 63 414
2014 Administrative Support 60 124
2014 Other 33 18

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Executive 28 18
2017 Scientific and Professional 12 61
2017 Administration and Foreign Services 8 426
2014 Scientific and Professional 8 70
2014 Administration and Foreign Services 6 414
2014 Other 0 18

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 18
2017 Scientific and Professional 0 61
2017 Administrative Support 0 112
2014 Executive 0 14
2014 Scientific and Professional 0 70
2014 Administration and Foreign Services 0 414
2014 Administrative Support 0 124
2014 Other 0 18

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 8 425
2017 Administrative Support 4 112
2014 Executive 0 14
2014 Administration and Foreign Services 4 414

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 5 426
2017 Administrative Support 6 112
2014 Executive 0 14
2014 Scientific and Professional 0 70
2014 Administration and Foreign Services 6 414
2014 Administrative Support 6 124

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 3 424
2017 Administrative Support 0 112
2014 Scientific and Professional 0 70
2014 Administration and Foreign Services 4 414
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 10 90 113
2017 Scientific and Professional 13 87 298
2017 Administration and Foreign Services 11 89 2273
2017 Administrative Support 11 89 697
2014 Scientific and Professional 7 93 339
2014 Administration and Foreign Services 8 92 2730
2014 Administrative Support 7 93 1010
2014 Other 5 95 149

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 40 40
2017 Administration and Foreign Services 34 251
2017 Administrative Support 41 74
2014 Scientific and Professional 19 25
2014 Administration and Foreign Services 37 204
2014 Administrative Support 34 68

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 81 251
2017 Administrative Support 72 74
2014 Scientific and Professional 84 25
2014 Administration and Foreign Services 77 204
2014 Administrative Support 81 68

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 5 251
2014 Administration and Foreign Services 5 204

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 11
2017 Scientific and Professional 0 40
2017 Administration and Foreign Services 0 251
2017 Administrative Support 0 74
2014 Scientific and Professional 0 25
2014 Administration and Foreign Services 0 204

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 11
2017 Administration and Foreign Services 5 251
2017 Administrative Support 7 74
2014 Administration and Foreign Services 3 204
2014 Administrative Support 7 68

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 11
2017 Scientific and Professional 0 40
2017 Administration and Foreign Services 4 251
2014 Scientific and Professional 0 25
2014 Administration and Foreign Services 5 204

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 40
2017 Administration and Foreign Services 5 251
2017 Administrative Support 8 74
2014 Administration and Foreign Services 8 204