2017 Public Service Employee Annual Survey Results for Immigration, Refugees and Citizenship Canada by Question 27. What is your first official language?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 53 30 7 5 3 2 0 84 8 2458
2017 First Offical Language - French 51 32 9 3 2 1 1 85 6 1213
2014 First Offical Language - English 53 28 10 3 2 4 0 84 5 3336
2014 First Offical Language - French 47 35 10 3 1 4 1 86 4 1457

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 44 36 8 8 4 0 0 80 12 2453
2017 First Offical Language - French 45 38 8 5 4 0 0 83 9 1211
2014 First Offical Language - English 55 30 8 4 3 0 0 85 7 3339
2014 First Offical Language - French 51 38 7 3 1 0 0 89 4 1456
2011 First Offical Language - English 47 32 10 6 4 0 0 79 10 2434
2011 First Offical Language - French 43 39 10 4 2 0 0 83 7 1125
2008 First Offical Language - English 37 37 12 8 6 0 0 74 14 2045
2008 First Offical Language - French 37 41 12 7 3 0 0 78 10 972

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 39 34 12 9 6 0 0 73 15 2449
2017 First Offical Language - French 35 37 12 10 6 0 0 72 16 1203
2014 First Offical Language - English 33 36 14 9 7 0 1 69 16 3339
2014 First Offical Language - French 31 39 17 9 4 0 0 70 13 1459

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 30 36 14 12 7 1 0 66 20 2451
2017 First Offical Language - French 28 39 15 10 7 1 0 68 17 1206

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 40 33 11 9 7 0 0 73 16 2457
2017 First Offical Language - French 40 30 13 9 6 1 2 72 15 1203
2014 First Offical Language - English 41 32 12 9 5 0 1 74 14 3339
2014 First Offical Language - French 36 37 13 7 5 1 2 74 12 1459
2011 First Offical Language - English 41 35 10 8 5 1 0 77 13 2432
2011 First Offical Language - French 36 35 13 9 5 1 1 73 14 1128

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 37 36 11 10 7 0 0 72 16 2461
2017 First Offical Language - French 34 38 15 7 6 0 0 73 13 1210
2014 First Offical Language - English 39 35 13 8 5 0 0 74 12 3342
2014 First Offical Language - French 32 40 17 8 3 1 0 72 11 1455
2011 First Offical Language - English 36 35 14 9 6 0 0 71 15 2430
2011 First Offical Language - French 33 37 17 8 4 0 0 71 12 1125
2008 First Offical Language - English 32 38 13 11 6 0 0 69 17 2042
2008 First Offical Language - French 30 41 16 9 4 0 0 71 13 972

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 45 36 9 7 3 0 0 81 10 2460
2017 First Offical Language - French 41 40 11 5 3 0 0 82 7 1210
2014 First Offical Language - English 46 34 10 6 3 0 0 81 9 3341
2014 First Offical Language - French 38 41 13 5 3 0 0 79 8 1459
2011 First Offical Language - English 43 38 8 6 4 0 0 82 10 2433
2011 First Offical Language - French 41 38 11 6 3 0 0 80 10 1127
2008 First Offical Language - English 41 40 9 6 4 0 0 81 10 2045
2008 First Offical Language - French 38 43 11 5 3 0 0 81 8 974
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 58 23 6 7 6 0 0 81 12 2461
2017 First Offical Language - French 55 27 7 6 4 0 0 83 10 1215

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 58 23 8 5 5 1 0 82 10 2458
2017 First Offical Language - French 55 27 9 5 3 1 0 82 8 1211

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 35 29 12 13 10 0 0 65 23 2460
2017 First Offical Language - French 31 34 14 12 9 0 0 65 21 1212

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 25 34 21 12 8 1 0 59 20 2458
2017 First Offical Language - French 25 35 20 11 6 2 0 61 18 1211

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 7 23 42 18 9 0 0 30 28 2432
2017 First Offical Language - French 6 20 42 21 10 0 0 27 31 1203

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 9 19 41 20 10 1 1 30 28 2431
2017 First Offical Language - French 7 22 40 22 8 0 1 30 29 1203
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 19 81 2435
2017 First Offical Language - French 15 85 1192
2014 First Offical Language - English 15 85 3340
2014 First Offical Language - French 13 87 1454

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 54 466
2017 First Offical Language - French 39 186
2014 First Offical Language - English 49 505
2014 First Offical Language - French 43 193

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 65 466
2017 First Offical Language - French 67 186
2014 First Offical Language - English 62 505
2014 First Offical Language - French 66 193

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 7 466
2017 First Offical Language - French 10 186
2014 First Offical Language - English 5 505
2014 First Offical Language - French 7 193

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - French 0 186
2014 First Offical Language - English 0 505
2014 First Offical Language - French 0 193

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 5 466
2017 First Offical Language - French 10 185
2014 First Offical Language - English 4 505
2014 First Offical Language - French 5 193

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 5 466
2017 First Offical Language - French 5 186
2014 First Offical Language - English 6 505
2014 First Offical Language - French 3 193

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 2 465
2017 First Offical Language - French 4 185
2014 First Offical Language - English 4 505
2014 First Offical Language - French 3 193
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 11 89 2448
2017 First Offical Language - French 11 89 1212
2014 First Offical Language - English 8 92 3329
2014 First Offical Language - French 7 93 1455

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 37 265
2017 First Offical Language - French 35 133
2014 First Offical Language - English 38 243
2014 First Offical Language - French 30 97

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 79 265
2017 First Offical Language - French 80 133
2014 First Offical Language - English 76 243
2014 First Offical Language - French 82 97

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 4 265
2017 First Offical Language - French 6 133
2014 First Offical Language - English 4 243

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 265
2017 First Offical Language - French 0 133
2014 First Offical Language - English 0 243

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 5 265
2017 First Offical Language - French 5 133
2014 First Offical Language - English 6 243

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 4 265
2014 First Offical Language - English 5 243

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 5 265
2017 First Offical Language - French 8 133
2014 First Offical Language - English 7 243
2014 First Offical Language - French 9 97