2017 Public Service Employee Annual Survey Results for Immigration, Refugees and Citizenship Canada by Question 19. What is your current employee status?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 49 32 8 4 3 2 0 84 8 2633
2017 Term 56 28 6 5 3 1 0 85 9 725
2017 Casual 63 26 5 3 1 1 0 91 5 308
2017 Student 50 26 15 0 4 4 0 79 4 25
2014 Indeterminate (permanent) 48 32 11 3 2 4 0 83 5 3612
2014 Term 60 25 8 3 1 3 1 88 4 792
2014 Casual 63 21 6 2 1 5 1 91 3 306
2014 Student 73 15 4 0 1 4 1 94 2 67
2014 Governor in Council appointment 69 31 0 0 0 0 0 100 0 13

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 39 9 7 5 0 0 79 12 2625
2017 Term 48 34 7 7 3 0 0 82 10 726
2017 Casual 63 26 6 4 2 0 0 89 6 307
2017 Student 60 27 8 4 0 0 0 88 4 26
2014 Indeterminate (permanent) 49 35 9 4 3 0 0 84 7 3615
2014 Term 63 29 5 2 1 0 0 92 3 794
2014 Casual 76 18 4 1 1 0 0 94 2 305
2014 Student 83 11 3 0 3 0 0 94 3 65
2014 Governor in Council appointment 62 23 8 0 8 0 0 85 8 13
2011 Indeterminate (permanent) 44 35 11 5 4 0 0 80 9 3041
2011 Term 54 29 9 6 2 0 0 84 8 415
2011 Casual 51 36 2 4 7 0 0 87 11 48
2011 Student 69 20 9 0 0 2 0 91 0 45
2008 Indeterminate (permanent) 35 38 13 8 5 0 0 74 14 2632
2008 Term 46 40 5 5 3 1 0 86 9 294
2008 Casual 57 32 11 0 0 0 0 89 0 45
2008 Student 54 36 10 0 0 0 0 90 0 42

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 36 36 11 10 7 0 0 72 17 2615
2017 Term 38 33 14 9 5 0 0 72 14 723
2017 Casual 44 32 14 5 3 0 1 77 9 307
2017 Student 44 21 15 16 4 0 0 65 21 26
2014 Indeterminate (permanent) 32 37 14 10 7 0 0 69 16 3613
2014 Term 32 37 17 9 5 0 0 69 14 795
2014 Casual 37 34 19 5 2 1 2 73 8 307
2014 Student 36 31 16 9 4 0 3 69 14 67
2014 Governor in Council appointment 23 15 23 15 23 0 0 38 38 13

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 38 13 12 8 1 0 66 20 2624
2017 Term 29 35 16 12 6 2 1 66 18 719
2017 Casual 38 36 15 6 3 2 0 75 9 308
2017 Student 31 40 21 8 0 0 0 71 8 26

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 32 11 10 8 0 1 72 18 2625
2017 Term 37 35 14 7 5 0 1 73 12 723
2017 Casual 47 28 11 8 2 2 3 78 10 306
2017 Student 60 27 4 0 8 0 0 88 8 26
2014 Indeterminate (permanent) 37 34 12 9 6 0 0 72 15 3616
2014 Term 40 35 13 7 3 1 1 76 10 793
2014 Casual 54 25 11 4 1 2 4 83 5 307
2014 Student 51 28 13 3 0 3 1 83 3 67
2014 Governor in Council appointment 46 8 0 23 15 0 8 58 42 13
2011 Indeterminate (permanent) 38 36 11 9 5 1 1 75 14 3042
2011 Term 45 32 12 6 2 0 2 79 9 415
2011 Casual 52 34 4 8 0 2 0 88 8 48
2011 Student 31 36 18 7 2 2 5 71 10 45

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 33 38 13 9 7 0 0 71 16 2632
2017 Term 35 34 14 9 7 0 0 69 16 726
2017 Casual 54 32 6 4 3 0 0 87 7 307
2017 Student 56 23 16 4 0 0 0 79 4 26
2014 Indeterminate (permanent) 33 37 16 8 5 0 0 71 13 3615
2014 Term 42 36 11 8 2 0 0 79 10 793
2014 Casual 61 25 7 4 2 0 0 87 6 306
2014 Student 58 36 0 4 1 0 0 94 6 67
2014 Governor in Council appointment 46 15 15 15 8 0 0 62 23 13
2011 Indeterminate (permanent) 34 36 15 9 5 0 0 70 14 3037
2011 Term 42 30 14 10 4 0 0 72 14 415
2011 Casual 39 37 11 11 2 0 0 76 13 48
2011 Student 58 29 7 0 7 0 0 86 7 45
2008 Indeterminate (permanent) 30 39 15 11 5 0 0 69 16 2628
2008 Term 35 41 12 7 4 0 0 76 12 296
2008 Casual 54 29 8 5 5 0 0 83 9 44
2008 Student 36 51 2 8 0 0 3 90 8 42

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 40 10 7 3 0 0 79 11 2629
2017 Term 48 34 9 5 3 0 0 83 8 727
2017 Casual 62 26 6 4 1 0 0 89 5 309
2017 Student 54 33 9 4 0 0 0 87 4 25
2014 Indeterminate (permanent) 41 38 11 6 3 0 0 79 10 3616
2014 Term 49 33 11 5 2 0 0 82 7 795
2014 Casual 60 27 8 3 2 0 0 88 4 306
2014 Student 49 36 7 6 1 0 0 85 7 67
2014 Governor in Council appointment 69 23 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 41 39 9 6 4 0 0 81 10 3042
2011 Term 52 31 8 7 2 0 0 83 9 415
2011 Casual 51 33 6 10 0 0 0 84 10 48
2011 Student 42 42 5 2 7 0 2 86 9 45
2008 Indeterminate (permanent) 40 41 10 6 4 0 0 81 9 2632
2008 Term 39 39 11 7 4 0 0 79 11 296
2008 Casual 40 42 9 7 2 0 0 82 8 45
2008 Student 34 54 3 6 3 0 0 88 9 42
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 55 26 6 7 6 0 0 81 12 2634
2017 Term 60 22 7 7 4 0 0 82 11 727
2017 Casual 68 19 5 4 3 0 0 87 7 309
2017 Student 55 21 12 8 4 0 0 75 12 26

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 56 24 9 5 5 1 0 81 10 2628
2017 Term 57 25 10 5 3 1 0 82 8 727
2017 Casual 61 26 6 3 2 1 0 89 5 308
2017 Student 63 12 12 8 4 0 0 75 12 26

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 30 32 13 13 11 0 0 63 24 2630
2017 Term 35 28 14 13 10 0 0 64 23 727
2017 Casual 54 26 9 7 3 1 0 81 10 308
2017 Student 45 19 21 15 0 0 0 65 15 26

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 36 20 12 7 1 0 60 20 2628
2017 Term 26 30 22 12 8 2 0 57 21 726
2017 Casual 33 31 23 5 3 4 1 68 8 309
2017 Student 33 19 32 12 4 0 0 52 16 26

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 4 17 44 23 11 0 0 21 34 2601
2017 Term 9 29 40 15 6 0 0 38 21 723
2017 Casual 23 33 34 7 2 0 1 56 9 306
2017 Student 12 52 32 4 0 0 0 64 4 26

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 22 43 18 6 0 0 24 32 2604
2017 Term 7 17 39 24 12 1 1 36 24 717
2017 Casual 3 11 28 29 26 0 3 57 14 307
2017 Student 0 10 29 23 35 0 3 60 10 26
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 20 80 2594
2017 Term 17 83 718
2017 Casual 7 93 306
2014 Indeterminate (permanent) 17 83 3610
2014 Term 10 90 794
2014 Casual 4 96 307
2014 Student 13 87 67

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 45 508
2017 Term 64 123
2017 Casual 50 23
2014 Indeterminate (permanent) 44 596
2014 Term 63 77
2014 Casual 61 13

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 69 508
2017 Term 53 123
2017 Casual 73 23
2014 Indeterminate (permanent) 66 596
2014 Term 52 77

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 9 508
2017 Casual 0 23
2014 Indeterminate (permanent) 6 596
2014 Casual 0 13

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 0 508
2017 Casual 0 23
2014 Indeterminate (permanent) 0 596
2014 Term 0 77
2014 Casual 0 13

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 7 508
2014 Indeterminate (permanent) 5 596
2014 Term 0 77

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 4 508
2017 Term 7 123
2014 Indeterminate (permanent) 5 596

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 3 507
2014 Indeterminate (permanent) 4 596
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 12 88 2623
2017 Term 10 90 720
2017 Casual 8 92 308
2014 Indeterminate (permanent) 8 92 3607
2014 Term 5 95 792
2014 Casual 4 96 303
2014 Governor in Council appointment 0 100 13

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 34 299
2017 Term 46 75
2017 Casual 29 26
2014 Indeterminate (permanent) 33 287
2014 Term 48 39

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 83 299
2017 Term 72 75
2017 Casual 62 26
2014 Indeterminate (permanent) 79 287
2014 Term 69 39
2014 Casual 75 11

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 6 299
2014 Indeterminate (permanent) 5 287
2014 Term 0 39
2014 Casual 0 11

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 0 299
2017 Term 0 75
2017 Casual 0 26
2014 Indeterminate (permanent) 0 287
2014 Casual 0 11

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 5 299
2014 Indeterminate (permanent) 4 287

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 3 299
2014 Indeterminate (permanent) 4 287

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Indeterminate (permanent) 6 299
2014 Indeterminate (permanent) 8 287
2014 Casual 0 11