2017 Public Service Employee Annual Survey Results for Immigration, Refugees and Citizenship Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group EC

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 45 35 10 3 1 5 0 85 5 292
2017 EC-02 36 36 23 5 0 0 0 73 5 22
2017 EC-03 50 30 10 0 10 0 0 80 10 10
2017 EC-04 61 19 3 3 3 10 0 89 7 31
2017 EC-05 56 27 9 3 0 5 0 87 3 66
2017 EC-06 34 45 8 3 2 7 1 85 6 89
2017 EC-07 48 36 9 4 0 4 0 87 4 56
2014 EC 51 29 11 2 1 6 1 86 3 320
2014 EC-02 69 23 4 0 0 4 0 96 0 26
2014 EC-04 58 35 6 0 0 0 0 94 0 31
2014 EC-05 51 23 14 1 0 11 0 83 2 71
2014 EC-06 47 28 15 3 1 7 0 80 4 103
2014 EC-07 51 35 8 3 0 3 0 88 3 71

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 39 11 5 4 0 0 80 9 291
2017 EC-02 59 32 5 5 0 0 0 91 5 22
2017 EC-03 40 30 20 0 10 0 0 70 10 10
2017 EC-04 45 42 10 3 0 0 0 87 3 31
2017 EC-05 40 31 17 6 3 2 2 73 10 65
2017 EC-06 37 44 9 6 4 0 0 81 10 89
2017 EC-07 34 45 9 7 5 0 0 79 13 56
2014 EC 53 36 7 3 2 1 0 89 4 320
2014 EC-02 73 27 0 0 0 0 0 100 0 26
2014 EC-04 55 35 10 0 0 0 0 90 0 31
2014 EC-05 55 34 8 0 1 1 0 90 1 71
2014 EC-06 50 37 5 7 1 1 0 87 8 103
2014 EC-07 48 38 10 1 3 0 0 86 4 71
2011 EC 41 41 8 6 3 1 0 83 9 235
2011 EC-02 40 50 10 0 0 0 0 90 0 20
2011 EC-03 50 40 0 0 0 0 10 100 0 10
2011 EC-04 50 29 8 4 8 0 0 79 13 24
2011 EC-05 36 40 8 10 6 0 0 76 16 50
2011 EC-06 42 39 8 8 2 2 0 83 9 66
2011 EC-07 41 43 9 3 2 2 0 86 5 58

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 37 10 15 7 0 0 68 21 291
2017 EC-02 41 32 18 9 0 0 0 73 9 22
2017 EC-03 20 30 0 30 20 0 0 50 50 10
2017 EC-04 29 42 10 16 3 0 0 71 19 31
2017 EC-05 35 35 6 18 5 0 0 71 23 65
2017 EC-06 30 36 12 10 11 0 0 66 21 89
2017 EC-07 32 36 13 16 4 0 0 68 20 56
2014 EC 34 38 14 9 4 0 0 73 13 319
2014 EC-02 50 35 15 0 0 0 0 85 0 26
2014 EC-04 45 23 23 6 3 0 0 68 10 31
2014 EC-05 28 42 14 10 6 0 0 70 15 71
2014 EC-06 27 43 13 14 3 0 0 71 17 102
2014 EC-07 39 35 14 6 6 0 0 75 11 71

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 36 13 14 8 0 0 64 23 290
2017 EC-02 23 45 18 9 5 0 0 68 14 22
2017 EC-03 20 20 20 30 10 0 0 40 40 10
2017 EC-04 23 42 13 19 0 3 0 67 20 31
2017 EC-05 28 44 11 9 8 0 0 72 17 64
2017 EC-06 31 26 13 13 16 0 0 57 29 89
2017 EC-07 25 38 13 20 5 0 0 62 25 56

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 41 31 11 9 7 0 0 73 16 291
2017 EC-02 45 32 9 9 0 0 5 81 10 22
2017 EC-03 40 10 20 10 20 0 0 50 30 10
2017 EC-04 48 32 6 6 3 3 0 83 10 31
2017 EC-05 43 35 8 6 8 0 0 78 14 65
2017 EC-06 43 31 12 8 6 0 0 74 13 89
2017 EC-07 34 30 11 16 9 0 0 64 25 56
2014 EC 42 36 9 6 7 0 1 78 13 320
2014 EC-02 58 35 4 0 0 0 4 96 0 26
2014 EC-04 45 39 13 0 3 0 0 84 3 31
2014 EC-05 46 32 14 3 3 1 0 80 6 71
2014 EC-06 43 34 9 7 8 0 0 77 15 103
2014 EC-07 30 37 7 15 11 0 0 66 27 71
2011 EC 40 38 8 9 5 0 0 78 14 236
2011 EC-02 30 55 10 0 5 0 0 85 5 20
2011 EC-03 60 30 10 0 0 0 0 90 0 10
2011 EC-04 50 33 0 13 0 0 4 87 13 24
2011 EC-05 42 36 10 10 2 0 0 78 12 50
2011 EC-06 42 31 7 12 6 1 0 74 18 67
2011 EC-07 33 43 9 7 9 0 0 76 16 58

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 38 10 10 5 0 0 74 16 290
2017 EC-02 36 50 9 5 0 0 0 86 5 22
2017 EC-03 30 30 0 30 10 0 0 60 40 10
2017 EC-04 35 42 10 13 0 0 0 77 13 31
2017 EC-05 41 39 6 9 5 0 0 80 14 64
2017 EC-06 39 34 13 10 3 0 0 73 13 89
2017 EC-07 32 38 11 9 11 0 0 70 20 56
2014 EC 38 43 11 6 1 0 0 82 7 320
2014 EC-02 65 31 0 4 0 0 0 96 4 26
2014 EC-04 32 39 19 10 0 0 0 71 10 31
2014 EC-05 41 48 6 3 1 1 0 90 4 71
2014 EC-06 37 46 14 4 0 0 0 83 4 103
2014 EC-07 31 41 14 13 1 0 0 72 14 71
2011 EC 34 36 15 10 5 0 0 70 15 236
2011 EC-02 5 55 30 10 0 0 0 60 10 20
2011 EC-03 50 50 0 0 0 0 0 100 0 10
2011 EC-04 29 33 13 13 8 0 4 65 22 24
2011 EC-05 40 26 18 10 6 0 0 66 16 50
2011 EC-06 33 36 19 6 6 0 0 69 12 67
2011 EC-07 40 34 7 16 3 0 0 74 19 58

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 37 41 9 8 4 0 0 79 12 289
2017 EC-02 50 36 9 0 5 0 0 86 5 22
2017 EC-03 50 10 10 10 20 0 0 60 30 10
2017 EC-04 42 35 10 13 0 0 0 77 13 31
2017 EC-05 34 45 11 6 3 0 0 80 9 64
2017 EC-06 41 39 9 8 3 0 0 80 11 88
2017 EC-07 25 54 7 11 4 0 0 79 14 56
2014 EC 39 40 11 5 4 0 0 80 9 319
2014 EC-02 50 27 12 8 4 0 0 77 12 26
2014 EC-04 48 32 3 13 3 0 0 81 16 31
2014 EC-05 39 49 6 1 4 0 0 89 6 71
2014 EC-06 37 40 18 3 2 0 0 77 5 102
2014 EC-07 32 45 10 8 4 0 0 77 13 71
2011 EC 34 46 8 7 5 0 0 80 12 236
2011 EC-02 20 55 10 10 5 0 0 75 15 20
2011 EC-03 30 60 0 10 0 0 0 90 10 10
2011 EC-04 38 50 4 0 8 0 0 88 8 24
2011 EC-05 36 42 4 12 6 0 0 78 18 50
2011 EC-06 30 46 10 4 7 1 0 77 12 67
2011 EC-07 40 43 10 5 2 0 0 83 7 58
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 59 23 4 9 5 0 0 82 14 292
2017 EC-02 73 18 9 0 0 0 0 91 0 22
2017 EC-03 50 10 10 10 20 0 0 60 30 10
2017 EC-04 61 23 0 13 3 0 0 84 16 31
2017 EC-05 64 27 3 2 3 2 0 92 5 66
2017 EC-06 60 19 3 10 8 0 0 79 18 89
2017 EC-07 48 30 4 13 5 0 0 79 18 56

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 61 22 6 4 6 0 0 83 11 292
2017 EC-02 77 9 5 5 5 0 0 86 9 22
2017 EC-03 50 20 20 0 10 0 0 70 10 10
2017 EC-04 61 29 6 0 3 0 0 90 3 31
2017 EC-05 68 20 8 2 3 0 0 88 5 66
2017 EC-06 61 20 6 6 8 0 0 81 13 89
2017 EC-07 54 29 4 7 7 0 0 82 14 56

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 28 10 17 10 0 0 63 27 292
2017 EC-02 32 27 18 14 9 0 0 59 23 22
2017 EC-03 30 10 20 30 10 0 0 40 40 10
2017 EC-04 32 39 6 19 3 0 0 71 23 31
2017 EC-05 42 24 11 11 12 0 0 67 23 66
2017 EC-06 35 28 10 18 9 0 0 63 27 89
2017 EC-07 30 32 7 18 13 0 0 62 30 56

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 36 20 15 9 1 0 56 24 291
2017 EC-02 24 33 14 29 0 0 0 57 29 21
2017 EC-03 20 40 30 10 0 0 0 60 10 10
2017 EC-04 19 42 19 6 13 0 0 61 19 31
2017 EC-05 24 29 20 14 11 3 0 55 25 66
2017 EC-06 16 39 21 15 8 1 0 56 23 89
2017 EC-07 21 34 21 14 9 0 0 55 23 56

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 4 18 45 23 9 0 0 23 32 291
2017 EC-02 5 32 41 18 5 0 0 36 23 22
2017 EC-03 10 10 10 50 20 0 0 20 70 10
2017 EC-04 10 13 52 19 6 0 0 23 26 31
2017 EC-05 5 23 45 17 9 2 0 28 26 66
2017 EC-06 5 19 49 22 6 0 0 24 27 88
2017 EC-07 2 13 38 34 14 0 0 14 48 56

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 25 41 17 6 1 0 24 35 289
2017 EC-02 9 23 32 32 5 0 0 36 32 22
2017 EC-03 30 30 20 10 10 0 0 20 60 10
2017 EC-04 0 30 33 23 10 3 0 34 31 30
2017 EC-05 9 17 41 21 9 3 0 31 27 66
2017 EC-06 10 20 45 16 8 0 0 24 31 88
2017 EC-07 9 35 47 9 0 0 0 9 44 55
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 21 79 287
2017 EC-02 36 64 22
2017 EC-05 17 83 65
2017 EC-06 21 79 89
2017 EC-07 19 81 53
2014 EC 20 80 320
2014 EC-04 23 77 31
2014 EC-05 13 87 71
2014 EC-06 26 74 103
2014 EC-07 23 77 71

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 EC 41 59
2017 EC-06 42 19
2014 EC 36 64
2014 EC-06 41 27

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 EC 85 59
2014 EC 73 64
2014 EC-06 81 27
2014 EC-07 69 16

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 EC 10 59
2014 EC 8 64

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 EC 0 59
2017 EC-05 0 11
2017 EC-06 0 19
2017 EC-07 0 10
2014 EC 0 64
2014 EC-06 0 27
2014 EC-07 0 16

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 EC-05 0 11
2017 EC-07 0 10

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 EC-05 0 11
2017 EC-06 0 19
2017 EC-07 0 10
2014 EC 0 64
2014 EC-06 0 27
2014 EC-07 0 16

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 EC-06 0 19
2017 EC-07 0 10
2014 EC 0 64
2014 EC-06 0 27
2014 EC-07 0 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 13 87 291
2017 EC-02 23 77 22
2017 EC-05 9 91 66
2017 EC-06 19 81 88
2014 EC 7 93 320
2014 EC-02 0 100 26
2014 EC-04 0 100 31
2014 EC-06 12 88 103
2014 EC-07 8 92 71

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 EC 41 39
2017 EC-06 41 17

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 EC 0 39
2017 EC-06 0 17
2014 EC 0 23
2014 EC-06 0 12

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 EC-06 0 17

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 EC 0 39
2017 EC-06 0 17
2014 EC 0 23
2014 EC-06 0 12

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 EC 0 39
2017 EC-06 0 17