2017 Public Service Employee Annual Survey Results for Immigration, Refugees and Citizenship Canada by Question 23. Are you a supervisor?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 32 6 3 2 1 0 89 5 747
2017 Non-supervisor 51 31 8 4 3 2 0 84 8 2743
2014 Supervisor 54 32 9 2 1 3 0 88 3 939
2014 Non-supervisor 51 30 11 3 2 4 0 84 5 3863

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 41 6 6 3 0 0 84 9 747
2017 Non-supervisor 45 35 8 7 4 0 0 80 12 2738
2014 Supervisor 54 32 8 3 2 0 0 86 6 938
2014 Non-supervisor 54 32 8 4 2 0 0 87 6 3866
2011 Supervisor 51 34 9 4 2 0 0 84 6 821
2011 Non-supervisor 44 35 11 6 4 0 0 79 10 2763
2008 Supervisor 42 38 11 7 2 0 0 80 9 699
2008 Non-supervisor 35 38 12 8 6 0 0 74 14 2324

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 37 6 6 4 0 0 83 10 741
2017 Non-supervisor 36 34 13 10 6 0 0 70 17 2731
2014 Supervisor 42 38 9 6 4 0 0 80 11 942
2014 Non-supervisor 30 36 17 10 6 0 1 67 16 3875

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 41 10 10 5 0 0 76 15 745
2017 Non-supervisor 28 36 15 12 8 1 0 65 19 2733

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 35 11 11 8 0 1 70 19 744
2017 Non-supervisor 41 31 12 8 6 1 1 73 15 2735
2014 Supervisor 33 35 12 13 6 0 0 68 20 943
2014 Non-supervisor 41 33 12 7 5 1 1 75 12 3874
2011 Supervisor 36 40 9 9 4 0 0 77 14 821
2011 Non-supervisor 40 34 11 8 5 1 1 75 13 2764

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 40 10 7 6 0 0 77 13 747
2017 Non-supervisor 36 36 13 9 7 0 0 72 15 2743
2014 Supervisor 36 37 15 8 4 0 0 74 12 941
2014 Non-supervisor 37 36 15 8 4 0 0 74 12 3865
2011 Supervisor 41 37 11 8 3 0 0 79 10 821
2011 Non-supervisor 33 35 16 9 6 0 0 68 15 2759
2008 Supervisor 34 39 13 10 4 0 0 74 13 698
2008 Non-supervisor 30 39 15 11 6 0 0 69 17 2322

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 39 8 7 2 0 0 84 9 747
2017 Non-supervisor 43 37 10 6 3 0 0 81 9 2742
2014 Supervisor 46 39 8 5 2 0 0 85 7 943
2014 Non-supervisor 43 36 12 6 3 0 0 79 9 3876
2011 Supervisor 51 37 6 5 1 0 0 88 6 821
2011 Non-supervisor 40 39 10 7 4 0 0 79 11 2764
2008 Supervisor 47 40 7 4 2 0 0 87 6 696
2008 Non-supervisor 38 41 11 6 4 0 0 79 10 2329
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 60 25 5 6 4 0 0 86 10 748
2017 Non-supervisor 57 24 7 6 6 0 0 81 12 2748

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 22 7 4 3 1 0 85 8 746
2017 Non-supervisor 56 24 9 5 5 1 0 81 10 2744

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 36 11 13 9 0 0 67 21 746
2017 Non-supervisor 34 30 13 13 10 0 0 64 23 2745

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 25 41 18 11 5 0 0 66 16 746
2017 Non-supervisor 25 33 21 12 8 2 0 58 20 2743

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 11 43 28 16 0 0 13 44 740
2017 Non-supervisor 8 24 42 17 8 0 0 33 25 2715

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 27 42 15 4 0 0 19 39 738
2017 Non-supervisor 7 18 40 22 11 1 1 33 26 2718
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 16 84 741
2017 Non-supervisor 18 82 2712
2014 Supervisor 14 86 939
2014 Non-supervisor 15 85 3864

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 34 118
2017 Non-supervisor 53 505
2014 Supervisor 29 136
2014 Non-supervisor 52 565

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 58 118
2017 Non-supervisor 66 505
2014 Supervisor 61 136
2014 Non-supervisor 64 565

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 24 118
2017 Non-supervisor 4 505
2014 Supervisor 20 136
2014 Non-supervisor 2 565

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 0 118
2014 Supervisor 0 136
2014 Non-supervisor 0 565

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 11 118
2017 Non-supervisor 6 504
2014 Supervisor 7 136
2014 Non-supervisor 4 565

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 5 118
2017 Non-supervisor 5 505
2014 Supervisor 4 136
2014 Non-supervisor 5 565

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Non-supervisor 3 503
2014 Supervisor 4 136
2014 Non-supervisor 3 565
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 8 92 744
2017 Non-supervisor 11 89 2735
2014 Supervisor 6 94 940
2014 Non-supervisor 8 92 3852

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 33 63
2017 Non-supervisor 37 311
2014 Supervisor 33 58
2014 Non-supervisor 36 283

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 78 63
2017 Non-supervisor 79 311
2014 Supervisor 78 58
2014 Non-supervisor 77 283

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Non-supervisor 4 311
2014 Supervisor 14 58
2014 Non-supervisor 2 283

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 0 63
2017 Non-supervisor 0 311
2014 Supervisor 0 58

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Non-supervisor 6 311
2014 Non-supervisor 6 283

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Non-supervisor 3 311
2014 Supervisor 0 58
2014 Non-supervisor 5 283

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Supervisor 11 63
2017 Non-supervisor 5 311
2014 Non-supervisor 8 283