2017 Public Service Employee Annual Survey Results for Transport Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 41 25 20 11 0 3 0 68 12 34
2017 Federal regulators 41 31 14 6 3 5 0 76 10 494
2017 Compliance, inspection and enforcement 43 33 12 5 3 3 0 79 9 639
2017 Communications or public affairs 26 45 18 5 5 2 0 72 9 84
2017 Security 40 28 15 7 4 7 0 73 11 121
2017 Science and technology 43 29 14 6 0 9 0 79 6 67
2017 Legal services 38 41 15 6 0 0 0 79 6 14
2017 Administration and operations 44 36 8 7 2 2 1 82 9 384
2017 Human resources 44 42 6 4 0 3 0 89 4 130
2017 Financial management 39 45 7 6 2 2 0 86 8 165
2017 Procurement 31 36 18 9 6 0 0 67 15 14
2017 Real property 41 37 13 6 0 3 0 80 6 32
2017 Information management 47 27 20 4 0 2 0 75 4 71
2017 Information technology 54 27 8 5 3 3 0 83 8 118
2017 Internal audit 46 37 11 0 0 6 0 89 0 19
2017 Evaluation 48 23 13 4 0 12 0 80 5 23
2017 Data sciences 36 33 10 5 0 16 0 82 6 19
2017 Policy 35 39 15 3 2 6 0 79 6 224
2017 Project management 34 41 11 8 2 3 2 78 10 106
2017 Other services to the public 43 30 14 6 7 2 0 73 13 51
2017 None of the above 28 38 19 7 3 5 1 70 10 187
2014 Client contact centre 31 48 7 3 2 9 0 87 6 57
2014 Federal regulators 34 35 16 5 3 7 1 75 8 565
2014 Compliance, inspection and enforcement 33 37 18 3 2 6 0 75 6 574
2014 Communications or public affairs 41 33 16 6 1 4 0 76 8 108
2014 Access to information and privacy 64 15 21 0 0 0 0 79 0 19
2014 Security 43 29 17 3 4 3 2 75 8 207
2014 Science and technology 31 39 17 4 2 7 0 75 6 105
2014 Legal services 34 47 12 0 0 7 0 87 0 15
2014 Administration and operations 43 33 12 4 1 5 1 81 6 538
2014 Human resources 44 40 11 1 2 2 0 86 3 166
2014 Financial management 44 41 9 2 2 2 0 87 4 170
2014 Procurement 48 35 5 0 5 8 0 90 5 23
2014 Real property 34 42 10 6 4 4 0 79 11 50
2014 Materiel management 54 28 8 0 10 0 0 82 10 10
2014 Information management 43 35 10 6 3 3 0 80 9 108
2014 Information technology 61 23 9 1 2 4 1 88 2 130
2014 Internal audit 58 22 9 5 6 0 0 80 11 22
2014 Evaluation 47 25 17 4 0 7 0 78 4 29
2014 Other services to the public 35 32 18 1 5 7 1 74 7 80
2014 None of the above 34 30 20 4 3 8 2 71 7 434

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 26 55 3 15 3 0 0 80 17 34
2017 Federal regulators 34 37 9 10 10 0 0 72 19 494
2017 Compliance, inspection and enforcement 40 36 8 10 6 0 0 76 16 637
2017 Communications or public affairs 29 49 8 8 6 0 0 78 14 84
2017 Security 42 34 7 8 9 0 0 76 16 122
2017 Science and technology 41 36 10 12 0 0 0 78 12 66
2017 Legal services 43 38 13 6 0 0 0 80 6 14
2017 Administration and operations 40 41 8 6 4 0 0 81 11 384
2017 Human resources 51 35 7 5 2 0 0 86 7 129
2017 Financial management 43 41 6 7 4 1 0 84 10 164
2017 Procurement 22 39 15 9 15 0 0 61 24 14
2017 Real property 36 56 3 6 0 0 0 91 6 32
2017 Information management 46 33 8 11 2 0 0 80 13 71
2017 Information technology 38 35 12 9 6 0 0 72 15 116
2017 Internal audit 61 33 6 0 0 0 0 94 0 19
2017 Evaluation 48 34 14 4 0 0 0 82 4 23
2017 Data sciences 28 51 5 5 11 0 0 79 16 18
2017 Policy 33 44 8 12 3 0 0 77 15 223
2017 Project management 31 36 17 9 7 0 0 67 16 106
2017 Other services to the public 51 19 9 14 5 0 2 71 20 50
2017 None of the above 29 42 12 10 7 1 0 70 18 187
2014 Client contact centre 38 47 12 2 0 2 0 86 2 57
2014 Federal regulators 40 35 12 7 5 0 0 76 12 565
2014 Compliance, inspection and enforcement 40 40 9 5 5 1 0 81 10 573
2014 Communications or public affairs 52 37 4 7 1 0 0 89 7 108
2014 Access to information and privacy 64 15 5 10 5 0 0 79 16 19
2014 Security 42 37 8 5 6 0 0 80 11 207
2014 Science and technology 44 32 14 4 6 0 0 76 9 105
2014 Legal services 53 33 7 0 7 0 0 86 7 15
2014 Administration and operations 51 34 9 2 2 1 0 86 5 538
2014 Human resources 58 31 5 3 4 0 0 89 6 166
2014 Financial management 63 29 5 2 0 1 0 93 2 170
2014 Procurement 52 34 5 5 4 0 0 86 9 23
2014 Real property 40 42 8 6 4 0 0 82 10 50
2014 Materiel management 22 68 0 0 10 0 0 90 10 10
2014 Information management 53 32 9 4 1 1 0 86 5 108
2014 Information technology 62 31 4 2 2 0 0 93 3 130
2014 Internal audit 58 32 4 6 0 0 0 90 6 22
2014 Evaluation 59 30 0 3 4 3 0 93 7 29
2014 Other services to the public 37 41 14 5 4 0 0 77 9 80
2014 None of the above 44 36 10 6 4 0 0 80 10 434

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 28 37 9 5 20 0 0 65 26 34
2017 Federal regulators 27 33 17 12 10 0 0 60 22 493
2017 Compliance, inspection and enforcement 30 33 16 11 10 0 0 62 21 638
2017 Communications or public affairs 34 40 11 6 9 0 0 74 15 83
2017 Security 37 29 11 12 12 0 0 66 23 122
2017 Science and technology 26 46 15 7 5 0 0 73 12 66
2017 Legal services 51 29 0 13 7 0 0 80 20 14
2017 Administration and operations 37 39 11 8 4 0 0 77 12 384
2017 Human resources 34 42 13 6 3 0 1 77 9 130
2017 Financial management 37 45 10 7 1 0 0 81 9 165
2017 Procurement 32 20 33 0 15 0 0 52 15 14
2017 Real property 27 59 6 9 0 0 0 85 9 32
2017 Information management 38 33 19 7 3 0 0 71 10 71
2017 Information technology 31 32 16 12 8 1 0 64 20 118
2017 Internal audit 54 17 18 12 0 0 0 70 12 18
2017 Evaluation 34 35 0 22 10 0 0 69 31 23
2017 Data sciences 38 47 10 0 5 0 0 84 5 19
2017 Policy 26 40 14 13 8 0 0 66 21 225
2017 Project management 33 37 14 10 6 0 0 71 15 106
2017 Other services to the public 39 30 10 11 9 0 2 70 20 51
2017 None of the above 24 37 16 10 13 1 0 61 22 186
2014 Client contact centre 18 44 26 5 5 2 0 64 10 57
2014 Federal regulators 25 33 14 13 15 0 1 58 28 564
2014 Compliance, inspection and enforcement 23 36 14 14 11 1 0 60 25 574
2014 Communications or public affairs 38 35 13 10 4 0 0 73 14 108
2014 Access to information and privacy 48 26 16 10 0 0 0 74 10 19
2014 Security 30 31 18 10 9 0 1 62 20 207
2014 Science and technology 23 41 13 12 10 0 0 64 23 105
2014 Legal services 19 46 27 7 0 0 0 65 7 15
2014 Administration and operations 36 35 16 7 5 0 1 72 12 538
2014 Human resources 32 37 16 10 6 0 0 69 16 166
2014 Financial management 44 37 13 2 3 1 0 82 5 170
2014 Procurement 41 29 4 9 17 0 0 69 27 23
2014 Real property 37 36 12 11 4 0 0 73 15 50
2014 Materiel management 21 58 11 10 0 0 0 79 10 10
2014 Information management 40 33 18 5 4 0 1 74 9 108
2014 Information technology 47 29 13 6 5 0 0 75 11 130
2014 Internal audit 54 38 0 8 0 0 0 92 8 22
2014 Evaluation 29 51 14 3 3 0 0 80 7 29
2014 Other services to the public 31 36 18 6 9 0 0 67 15 80
2014 None of the above 31 34 16 11 8 0 0 66 18 434

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 19 42 9 14 12 3 0 64 27 34
2017 Federal regulators 18 33 19 16 12 1 0 52 29 492
2017 Compliance, inspection and enforcement 21 34 18 17 9 0 0 55 26 637
2017 Communications or public affairs 19 55 6 10 9 1 0 75 19 83
2017 Security 31 29 14 15 12 0 0 59 27 120
2017 Science and technology 21 37 25 9 7 1 0 58 16 66
2017 Legal services 43 23 15 7 6 6 0 70 14 14
2017 Administration and operations 25 48 13 9 3 1 1 74 12 384
2017 Human resources 32 41 12 12 2 1 0 74 14 130
2017 Financial management 29 49 12 5 4 1 0 79 9 165
2017 Procurement 18 34 27 13 0 9 0 57 14 14
2017 Real property 21 51 22 6 0 0 0 72 6 32
2017 Information management 29 40 15 14 3 0 0 69 16 71
2017 Information technology 14 48 12 13 12 1 0 63 25 118
2017 Internal audit 36 41 11 6 6 0 0 77 11 19
2017 Evaluation 30 26 22 9 14 0 0 56 22 23
2017 Data sciences 27 52 10 5 5 0 0 79 10 19
2017 Policy 20 37 15 19 9 0 0 57 28 223
2017 Project management 21 41 19 14 5 1 0 62 19 106
2017 Other services to the public 28 27 13 9 16 4 4 60 27 51
2017 None of the above 19 31 21 16 11 2 0 52 27 186

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 34 33 11 9 12 0 0 67 21 34
2017 Federal regulators 41 36 9 8 7 0 0 77 14 496
2017 Compliance, inspection and enforcement 46 33 10 5 5 0 0 80 10 637
2017 Communications or public affairs 32 39 8 13 7 1 0 72 20 84
2017 Security 48 24 11 10 7 0 0 72 17 120
2017 Science and technology 40 38 13 6 3 0 0 79 9 66
2017 Legal services 36 45 19 0 0 0 0 81 0 14
2017 Administration and operations 43 36 9 7 5 0 0 79 12 382
2017 Human resources 52 32 7 7 3 0 0 83 10 130
2017 Financial management 42 37 6 9 3 1 1 82 12 163
2017 Procurement 23 29 20 20 9 0 0 52 29 14
2017 Real property 41 40 13 3 0 0 3 84 3 32
2017 Information management 46 32 12 4 5 0 2 79 9 71
2017 Information technology 41 37 9 7 6 1 0 78 13 117
2017 Internal audit 62 27 6 0 6 0 0 89 6 19
2017 Evaluation 74 17 9 0 0 0 0 91 0 23
2017 Data sciences 48 31 10 0 11 0 0 79 11 19
2017 Policy 35 40 9 9 7 0 0 76 15 225
2017 Project management 36 39 8 11 5 0 1 76 16 106
2017 Other services to the public 36 35 2 15 12 0 0 71 27 51
2017 None of the above 28 41 16 7 6 1 1 71 13 187
2014 Client contact centre 36 43 6 5 5 3 1 82 11 57
2014 Federal regulators 36 35 10 12 7 0 0 71 19 564
2014 Compliance, inspection and enforcement 35 38 12 9 5 1 1 74 14 573
2014 Communications or public affairs 29 43 8 11 9 1 0 72 20 107
2014 Access to information and privacy 32 52 5 5 5 0 0 84 10 19
2014 Security 37 35 9 10 6 0 3 74 17 207
2014 Science and technology 40 32 11 13 4 0 0 72 17 105
2014 Legal services 26 48 20 7 0 0 0 74 7 15
2014 Administration and operations 44 31 10 7 5 1 1 77 13 536
2014 Human resources 45 33 7 9 4 1 2 80 13 166
2014 Financial management 49 37 8 4 2 0 0 86 6 170
2014 Procurement 39 44 4 9 4 0 0 83 13 23
2014 Real property 44 38 6 10 2 0 0 82 12 50
2014 Materiel management 40 22 10 18 10 0 0 62 28 10
2014 Information management 44 33 13 4 5 0 1 78 9 107
2014 Information technology 48 34 10 2 2 1 3 85 5 130
2014 Internal audit 63 19 10 0 8 0 0 82 8 22
2014 Evaluation 56 23 13 7 0 0 0 79 7 29
2014 Other services to the public 38 36 15 5 6 0 0 74 11 80
2014 None of the above 37 31 14 10 7 1 0 68 18 434

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 29 33 18 5 14 0 0 62 20 34
2017 Federal regulators 23 33 17 14 13 0 0 56 27 493
2017 Compliance, inspection and enforcement 27 36 15 13 9 0 0 63 22 638
2017 Communications or public affairs 25 44 14 10 7 0 0 69 17 83
2017 Security 31 30 11 11 17 0 0 61 29 122
2017 Science and technology 29 44 8 15 4 0 0 73 20 66
2017 Legal services 29 43 21 7 0 0 0 72 7 14
2017 Administration and operations 31 40 14 10 5 0 0 71 15 382
2017 Human resources 40 36 9 7 7 1 0 77 14 129
2017 Financial management 35 47 8 6 3 0 1 82 9 164
2017 Procurement 14 38 15 24 9 0 0 52 33 14
2017 Real property 30 45 22 0 3 0 0 75 3 32
2017 Information management 35 38 10 12 3 1 0 74 15 71
2017 Information technology 25 40 15 9 10 0 0 65 20 118
2017 Internal audit 51 49 0 0 0 0 0 100 0 19
2017 Evaluation 33 39 5 14 10 0 0 71 23 23
2017 Data sciences 15 64 5 0 16 0 0 79 16 19
2017 Policy 26 39 16 16 4 0 0 65 20 225
2017 Project management 28 38 13 10 9 1 0 67 20 106
2017 Other services to the public 36 21 17 9 16 0 0 58 25 51
2017 None of the above 19 37 18 14 10 1 0 57 25 188
2014 Client contact centre 27 43 18 7 3 2 0 71 11 57
2014 Federal regulators 23 35 16 15 11 0 0 58 26 565
2014 Compliance, inspection and enforcement 25 36 16 13 9 1 0 62 22 573
2014 Communications or public affairs 41 33 13 8 5 0 0 73 13 108
2014 Access to information and privacy 59 10 5 10 16 0 0 69 26 19
2014 Security 29 39 17 7 7 0 1 69 14 207
2014 Science and technology 26 39 17 10 9 0 0 64 18 105
2014 Legal services 33 41 13 14 0 0 0 73 14 15
2014 Administration and operations 39 36 15 7 4 0 0 75 10 538
2014 Human resources 38 39 13 5 4 0 0 77 10 166
2014 Financial management 56 29 10 3 1 1 0 86 3 170
2014 Procurement 48 26 13 4 9 0 0 74 13 23
2014 Real property 32 45 14 6 4 0 0 77 10 50
2014 Materiel management 22 39 10 20 10 0 0 61 29 10
2014 Information management 44 29 21 5 1 0 0 73 6 108
2014 Information technology 48 38 5 5 2 1 0 87 8 130
2014 Internal audit 46 45 10 0 0 0 0 90 0 22
2014 Evaluation 41 38 11 3 4 3 0 82 7 29
2014 Other services to the public 31 36 13 11 9 0 0 67 20 80
2014 None of the above 29 38 18 9 5 1 0 68 14 434

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 47 33 12 3 5 0 0 80 8 34
2017 Federal regulators 34 40 12 8 5 0 0 75 14 496
2017 Compliance, inspection and enforcement 40 41 10 5 3 1 0 82 8 636
2017 Communications or public affairs 35 42 14 4 6 0 0 77 9 84
2017 Security 38 39 12 5 6 0 0 77 11 122
2017 Science and technology 43 41 10 4 1 0 0 84 6 66
2017 Legal services 51 49 0 0 0 0 0 100 0 14
2017 Administration and operations 37 44 8 6 4 0 0 81 10 384
2017 Human resources 44 37 9 5 4 0 0 82 9 130
2017 Financial management 46 39 7 6 2 0 0 85 8 165
2017 Procurement 19 33 24 9 15 0 0 52 24 14
2017 Real property 34 50 17 0 0 0 0 83 0 31
2017 Information management 40 40 9 8 3 0 0 80 11 71
2017 Information technology 31 46 8 10 4 0 0 77 15 118
2017 Internal audit 62 33 6 0 0 0 0 94 0 19
2017 Evaluation 38 39 9 13 0 0 0 78 13 23
2017 Data sciences 46 38 0 10 5 0 0 84 16 19
2017 Policy 30 43 14 9 4 0 0 73 13 225
2017 Project management 31 44 12 5 8 0 0 75 13 106
2017 Other services to the public 46 28 14 6 6 0 0 74 12 51
2017 None of the above 34 36 16 7 5 0 1 71 13 186
2014 Client contact centre 36 35 24 0 3 2 0 72 4 57
2014 Federal regulators 36 39 14 7 4 0 0 75 11 565
2014 Compliance, inspection and enforcement 39 37 13 6 5 1 0 76 11 574
2014 Communications or public affairs 47 36 12 3 2 0 0 83 5 108
2014 Access to information and privacy 63 10 21 0 5 0 0 74 5 19
2014 Security 38 45 9 3 5 0 1 83 8 207
2014 Science and technology 35 49 9 3 5 0 0 84 7 105
2014 Legal services 46 32 7 0 14 0 0 78 14 15
2014 Administration and operations 42 37 12 6 2 1 0 80 8 537
2014 Human resources 42 39 10 6 3 0 0 81 8 166
2014 Financial management 49 38 7 5 0 0 0 87 5 170
2014 Procurement 43 40 4 4 9 0 0 83 13 23
2014 Real property 35 42 8 9 6 0 0 77 15 50
2014 Materiel management 40 50 0 10 0 0 0 90 10 10
2014 Information management 44 36 11 7 2 0 0 80 9 108
2014 Information technology 48 36 8 5 2 0 0 85 7 130
2014 Internal audit 66 34 0 0 0 0 0 100 0 22
2014 Evaluation 38 38 20 4 0 0 0 76 4 29
2014 Other services to the public 39 40 10 10 1 0 0 79 11 80
2014 None of the above 36 42 11 8 3 0 0 78 11 432
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 45 26 9 15 5 0 0 71 20 34
2017 Federal regulators 56 25 9 6 5 0 0 81 11 493
2017 Compliance, inspection and enforcement 57 27 6 4 6 0 0 83 11 638
2017 Communications or public affairs 50 29 2 11 8 0 0 79 19 84
2017 Security 57 22 4 8 8 1 0 79 17 123
2017 Science and technology 61 21 11 3 4 0 0 82 8 67
2017 Legal services 74 6 13 0 6 0 0 80 6 14
2017 Administration and operations 55 24 8 6 6 0 1 80 12 384
2017 Human resources 62 25 6 3 3 0 1 88 6 130
2017 Financial management 60 30 3 2 4 0 1 91 6 166
2017 Procurement 41 20 18 9 13 0 0 61 21 14
2017 Real property 59 21 16 3 0 0 0 80 3 32
2017 Information management 53 29 13 4 1 0 0 82 5 71
2017 Information technology 58 21 8 7 5 1 0 80 12 118
2017 Internal audit 72 17 6 0 0 5 0 94 0 19
2017 Evaluation 57 30 8 0 5 0 0 87 5 23
2017 Data sciences 64 16 5 10 5 0 0 79 16 19
2017 Policy 56 25 5 8 7 0 0 81 14 225
2017 Project management 48 33 2 6 10 1 0 82 16 106
2017 Other services to the public 49 18 10 14 8 0 0 67 22 51
2017 None of the above 47 30 10 4 5 2 2 79 10 188

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 37 25 21 8 6 3 0 64 15 34
2017 Federal regulators 56 27 8 4 5 0 1 83 9 494
2017 Compliance, inspection and enforcement 57 23 9 5 4 0 0 81 10 636
2017 Communications or public affairs 48 29 7 8 8 0 0 77 16 84
2017 Security 52 24 9 4 8 2 0 78 12 122
2017 Science and technology 53 24 14 6 3 0 0 78 9 67
2017 Legal services 80 13 6 0 0 0 0 94 0 14
2017 Administration and operations 57 22 10 5 5 1 1 81 9 384
2017 Human resources 63 26 7 3 1 0 1 90 4 130
2017 Financial management 58 30 6 1 4 1 0 89 5 166
2017 Procurement 41 11 36 0 13 0 0 52 13 14
2017 Real property 59 19 18 4 0 0 0 78 4 32
2017 Information management 50 29 13 4 4 0 0 79 8 71
2017 Information technology 55 22 10 5 6 2 0 78 11 118
2017 Internal audit 67 22 6 0 0 5 0 94 0 19
2017 Evaluation 70 16 8 0 5 0 0 87 5 23
2017 Data sciences 64 26 5 0 5 0 0 90 5 19
2017 Policy 56 26 6 7 4 0 0 82 12 225
2017 Project management 50 30 7 6 6 1 0 80 12 106
2017 Other services to the public 47 24 8 16 5 0 0 71 21 50
2017 None of the above 48 28 14 4 4 2 1 78 8 186

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 36 21 14 16 14 0 0 56 29 34
2017 Federal regulators 25 32 13 15 14 0 0 57 30 492
2017 Compliance, inspection and enforcement 29 34 12 14 10 0 0 64 24 637
2017 Communications or public affairs 21 41 11 13 14 0 0 62 27 84
2017 Security 33 21 13 17 16 0 0 54 33 122
2017 Science and technology 37 20 18 16 9 0 0 57 25 67
2017 Legal services 30 42 13 15 0 0 0 72 15 14
2017 Administration and operations 31 38 11 11 9 0 0 69 20 385
2017 Human resources 45 30 10 10 5 0 0 74 15 130
2017 Financial management 35 45 8 8 3 1 0 81 12 165
2017 Procurement 36 16 9 15 24 0 0 52 39 14
2017 Real property 33 43 19 3 3 0 0 76 6 32
2017 Information management 32 34 18 8 7 0 0 67 15 71
2017 Information technology 25 37 13 12 13 0 0 62 25 118
2017 Internal audit 51 22 22 0 0 5 0 77 0 19
2017 Evaluation 39 26 17 8 10 0 0 65 18 23
2017 Data sciences 17 46 16 11 10 0 0 63 21 19
2017 Policy 26 33 14 16 11 0 0 59 27 225
2017 Project management 24 35 19 9 14 0 0 58 23 106
2017 Other services to the public 34 23 13 10 20 0 0 57 30 51
2017 None of the above 20 35 18 16 10 1 0 56 26 188

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 21 33 35 6 6 0 0 54 12 34
2017 Federal regulators 19 33 24 12 11 2 0 52 23 492
2017 Compliance, inspection and enforcement 23 34 24 11 7 2 0 58 17 637
2017 Communications or public affairs 20 29 25 18 6 2 0 50 24 82
2017 Security 22 27 24 13 13 0 1 49 26 121
2017 Science and technology 34 15 30 12 8 1 0 50 20 66
2017 Legal services 29 31 32 7 0 0 0 61 7 14
2017 Administration and operations 26 38 18 11 5 2 0 66 16 385
2017 Human resources 25 42 13 10 6 3 0 69 17 129
2017 Financial management 32 41 13 9 2 2 0 75 12 166
2017 Procurement 18 20 29 24 9 0 0 38 33 14
2017 Real property 18 34 31 12 0 6 0 54 12 32
2017 Information management 25 35 22 9 7 1 0 61 17 70
2017 Information technology 15 41 19 10 9 4 1 60 21 118
2017 Internal audit 26 36 38 0 0 0 0 62 0 19
2017 Evaluation 18 44 21 17 0 0 0 62 17 23
2017 Data sciences 16 48 16 16 5 0 0 64 21 19
2017 Policy 14 29 28 18 9 1 0 43 28 225
2017 Project management 17 38 23 14 6 3 0 56 20 106
2017 Other services to the public 23 27 20 13 12 4 0 53 26 50
2017 None of the above 10 33 28 14 12 2 1 44 27 186

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 17 14 35 27 6 0 0 31 34 33
2017 Federal regulators 3 14 42 25 15 0 0 18 40 486
2017 Compliance, inspection and enforcement 4 20 44 23 8 0 0 25 31 629
2017 Communications or public affairs 0 14 45 26 14 0 0 14 40 81
2017 Security 5 21 35 25 14 0 0 26 39 118
2017 Science and technology 3 24 40 21 12 0 0 26 33 65
2017 Legal services 17 6 62 15 0 0 0 23 15 14
2017 Administration and operations 5 19 45 23 9 1 0 24 31 381
2017 Human resources 6 19 40 27 8 0 0 25 35 130
2017 Financial management 4 21 43 26 6 0 0 25 32 164
2017 Procurement 0 0 40 37 23 0 0 0 60 14
2017 Real property 6 37 33 12 9 3 0 45 21 32
2017 Information management 9 24 43 19 5 0 0 33 24 70
2017 Information technology 3 16 44 24 14 0 0 19 37 116
2017 Internal audit 10 5 62 23 0 0 0 16 23 19
2017 Evaluation 5 25 40 26 5 0 0 29 31 23
2017 Data sciences 5 40 22 27 6 0 0 45 33 18
2017 Policy 2 13 46 26 11 1 0 15 38 224
2017 Project management 0 22 45 19 13 0 0 22 32 105
2017 Other services to the public 9 25 38 19 7 2 0 35 26 49
2017 None of the above 5 17 40 20 16 1 1 22 37 185

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 0 32 38 24 6 0 0 31 32 34
2017 Federal regulators 11 27 38 18 5 0 0 23 38 493
2017 Compliance, inspection and enforcement 5 22 43 21 7 0 0 28 28 630
2017 Communications or public affairs 12 19 47 15 5 1 1 20 32 84
2017 Security 9 20 44 17 9 0 0 26 30 118
2017 Science and technology 12 25 26 24 14 0 0 38 36 67
2017 Legal services 0 15 39 29 17 0 0 46 15 14
2017 Administration and operations 9 22 42 21 6 0 0 27 31 378
2017 Human resources 9 19 43 14 14 0 0 29 28 129
2017 Financial management 6 23 46 16 10 0 0 26 29 162
2017 Procurement 10 38 47 5 0 0 0 5 48 13
2017 Real property 9 12 37 27 16 0 0 43 21 32
2017 Information management 3 21 44 15 16 0 1 31 24 71
2017 Information technology 11 20 45 17 6 1 0 23 32 118
2017 Internal audit 0 22 42 26 10 0 0 36 22 19
2017 Evaluation 10 13 44 21 13 0 0 34 22 23
2017 Data sciences 10 10 43 26 10 0 0 36 21 19
2017 Policy 9 27 43 18 3 0 0 21 36 220
2017 Project management 6 23 49 18 4 0 0 22 30 105
2017 Other services to the public 5 23 33 31 6 2 0 38 28 50
2017 None of the above 6 28 37 19 8 1 1 27 35 186
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 21 79 34
2017 Federal regulators 25 75 493
2017 Compliance, inspection and enforcement 23 77 631
2017 Communications or public affairs 30 70 84
2017 Security 24 76 120
2017 Science and technology 19 81 66
2017 Administration and operations 24 76 377
2017 Human resources 14 86 127
2017 Financial management 14 86 165
2017 Real property 15 85 32
2017 Information management 32 68 70
2017 Information technology 16 84 116
2017 Data sciences 29 71 18
2017 Policy 19 81 221
2017 Project management 23 77 104
2017 Other services to the public 28 72 51
2017 None of the above 27 73 185
2014 Client contact centre 14 86 57
2014 Federal regulators 20 80 562
2014 Compliance, inspection and enforcement 19 81 573
2014 Communications or public affairs 16 84 108
2014 Access to information and privacy 31 69 19
2014 Security 25 75 207
2014 Science and technology 15 85 105
2014 Legal services 32 68 15
2014 Administration and operations 18 82 535
2014 Human resources 8 92 166
2014 Financial management 17 83 170
2014 Real property 24 76 50
2014 Materiel management 56 44 10
2014 Information management 15 85 108
2014 Information technology 8 92 129
2014 Internal audit 22 78 22
2014 Evaluation 21 79 29
2014 Other services to the public 26 74 80
2014 None of the above 19 81 433

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 46 120
2017 Compliance, inspection and enforcement 53 146
2017 Communications or public affairs 56 25
2017 Security 54 28
2017 Science and technology 45 13
2017 Administration and operations 54 89
2017 Human resources 47 18
2017 Financial management 53 21
2017 Information management 53 21
2017 Information technology 29 17
2017 Policy 40 40
2017 Project management 50 23
2017 Other services to the public 43 13
2017 None of the above 52 50
2014 Federal regulators 40 110
2014 Compliance, inspection and enforcement 42 106
2014 Communications or public affairs 53 17
2014 Security 45 51
2014 Science and technology 57 16
2014 Administration and operations 59 96
2014 Human resources 35 14
2014 Financial management 47 27
2014 Information management 68 16
2014 Other services to the public 49 21
2014 None of the above 48 79

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 68 120
2017 Compliance, inspection and enforcement 56 146
2017 Communications or public affairs 72 25
2017 Security 67 28
2017 Administration and operations 65 89
2017 Human resources 59 18
2017 Financial management 55 21
2017 Information management 64 21
2017 Information technology 70 17
2017 Policy 75 40
2017 Project management 71 23
2017 None of the above 54 50
2014 Federal regulators 66 110
2014 Compliance, inspection and enforcement 62 106
2014 Communications or public affairs 52 17
2014 Security 66 51
2014 Science and technology 61 16
2014 Administration and operations 46 96
2014 Human resources 72 14
2014 Financial management 65 27
2014 Real property 75 12
2014 Information management 56 16
2014 Other services to the public 66 21
2014 None of the above 72 79

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 5 120
2017 Compliance, inspection and enforcement 5 146
2017 Communications or public affairs 0 25
2017 Science and technology 0 13
2017 Administration and operations 6 89
2017 Information management 0 21
2017 Other services to the public 0 13
2014 Federal regulators 9 110
2014 Compliance, inspection and enforcement 10 106
2014 Administration and operations 10 96
2014 Financial management 19 27
2014 Real property 0 12

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 120
2017 Compliance, inspection and enforcement 0 146
2017 Communications or public affairs 0 25
2017 Security 0 28
2017 Science and technology 0 13
2017 Administration and operations 0 89
2017 Human resources 0 18
2017 Financial management 0 21
2017 Information management 0 21
2017 Information technology 0 17
2017 Policy 0 40
2017 Project management 0 23
2017 Other services to the public 0 13
2017 None of the above 0 50
2014 Federal regulators 0 110
2014 Compliance, inspection and enforcement 0 106
2014 Communications or public affairs 0 17
2014 Security 0 51
2014 Science and technology 0 16
2014 Administration and operations 0 96
2014 Human resources 0 14
2014 Financial management 0 27
2014 Real property 0 12
2014 Information management 0 16
2014 Other services to the public 0 21
2014 None of the above 0 79

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 7 120
2017 Compliance, inspection and enforcement 6 146
2017 Science and technology 0 13
2017 Human resources 0 18
2017 Information management 0 21
2017 Other services to the public 0 13
2014 Communications or public affairs 0 17
2014 Science and technology 0 16
2014 Real property 0 12
2014 Information management 0 16
2014 Other services to the public 0 21

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 13 120
2017 Compliance, inspection and enforcement 19 146
2017 Communications or public affairs 0 25
2017 Science and technology 0 13
2017 Administration and operations 11 89
2017 Financial management 0 21
2017 Information technology 0 17
2017 Project management 0 23
2017 Other services to the public 0 13
2014 Federal regulators 16 110
2014 Compliance, inspection and enforcement 9 106
2014 Communications or public affairs 0 17
2014 Science and technology 0 16
2014 Administration and operations 6 96
2014 Human resources 0 14
2014 Information management 0 16

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 7 89
2017 Financial management 0 21
2017 Information management 0 21
2017 Other services to the public 0 13
2014 Compliance, inspection and enforcement 5 106
2014 Communications or public affairs 0 17
2014 Science and technology 0 16
2014 Financial management 0 27
2014 Other services to the public 0 21
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 13 87 492
2017 Compliance, inspection and enforcement 9 91 634
2017 Communications or public affairs 15 85 84
2017 Security 14 86 122
2017 Science and technology 9 91 66
2017 Legal services 0 100 14
2017 Administration and operations 11 89 384
2017 Human resources 5 95 130
2017 Financial management 8 92 166
2017 Information management 12 88 71
2017 Information technology 9 91 115
2017 Policy 10 90 224
2017 Project management 7 93 106
2017 Other services to the public 14 86 51
2017 None of the above 9 91 186
2014 Client contact centre 16 84 57
2014 Federal regulators 9 91 563
2014 Compliance, inspection and enforcement 10 90 572
2014 Communications or public affairs 5 95 108
2014 Security 10 90 207
2014 Administration and operations 7 93 536
2014 Human resources 5 95 166
2014 Financial management 5 95 170
2014 Real property 10 90 50
2014 Information management 8 92 108
2014 Information technology 5 95 129
2014 Other services to the public 8 92 80
2014 None of the above 8 92 432

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 35 65
2017 Compliance, inspection and enforcement 32 57
2017 Communications or public affairs 49 12
2017 Security 37 17
2017 Administration and operations 42 41
2017 Financial management 46 13
2017 Policy 45 22
2014 Federal regulators 35 51
2014 Compliance, inspection and enforcement 25 55
2014 Security 25 20
2014 Administration and operations 53 36
2014 None of the above 33 31

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 75 65
2017 Compliance, inspection and enforcement 78 57
2017 Administration and operations 82 41
2017 None of the above 61 17
2014 Federal regulators 81 51
2014 Compliance, inspection and enforcement 87 55
2014 Security 95 20
2014 Administration and operations 83 36
2014 None of the above 93 31

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 12
2017 Policy 0 22
2014 Compliance, inspection and enforcement 0 55
2014 Security 0 20
2014 None of the above 0 31

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 65
2017 Compliance, inspection and enforcement 0 57
2017 Communications or public affairs 0 12
2017 Security 0 17
2017 Administration and operations 0 41
2017 Financial management 0 13
2017 Policy 0 22
2017 None of the above 0 17
2014 Federal regulators 0 51
2014 Compliance, inspection and enforcement 0 55
2014 Security 0 20
2014 None of the above 0 31

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 12
2017 Policy 0 22
2017 None of the above 0 17
2014 Federal regulators 12 51

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 18 65
2017 Communications or public affairs 0 12
2017 Security 0 17
2017 Financial management 0 13
2017 Policy 0 22
2014 Security 0 20

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 12
2017 Financial management 0 13
2014 Compliance, inspection and enforcement 13 55
2014 Security 0 20
2014 None of the above 0 31