2017 Public Service Employee Annual Survey Results for Innovation, Science and Economic Development Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 38 47 6 3 1 3 1 89 5 68
2017 Federal regulators 43 35 12 3 3 3 0 81 6 262
2017 Compliance, inspection and enforcement 39 38 10 7 3 2 1 79 10 339
2017 Communications or public affairs 43 40 10 3 2 0 1 84 5 132
2017 Access to information and privacy 25 59 0 8 0 8 0 91 9 12
2017 Security 79 21 0 0 0 0 0 100 0 15
2017 Science and technology 41 35 11 4 2 5 1 82 6 270
2017 Library services 50 43 7 0 0 0 0 93 0 16
2017 Legal services 41 22 28 5 0 4 0 66 5 25
2017 Administration and operations 51 32 7 3 5 2 1 84 8 391
2017 Human resources 49 36 8 3 2 2 0 86 5 131
2017 Financial management 41 40 7 4 2 5 0 86 6 119
2017 Procurement 33 36 22 0 0 9 0 76 0 21
2017 Materiel management 72 23 0 0 5 0 0 95 5 15
2017 Information management 37 46 7 0 8 0 2 85 8 50
2017 Information technology 50 31 9 3 3 3 1 84 6 165
2017 Internal audit 65 27 8 0 0 0 0 92 0 12
2017 Evaluation 58 21 7 0 0 14 0 92 0 14
2017 Data sciences 58 35 7 0 0 0 0 93 0 14
2017 Policy 37 39 13 7 1 3 0 78 9 304
2017 Project management 45 39 8 3 3 2 0 85 7 117
2017 Other services to the public 43 28 15 5 6 3 0 73 11 80
2017 None of the above 45 31 12 4 2 6 0 80 7 119
2014 Client contact centre 30 44 11 2 3 8 2 82 5 102
2014 Federal regulators 40 39 11 3 2 5 0 83 5 326
2014 Compliance, inspection and enforcement 46 33 10 4 1 5 0 84 5 462
2014 Communications or public affairs 46 36 11 2 1 4 0 86 3 147
2014 Access to information and privacy 50 33 11 6 0 0 0 83 6 18
2014 Security 54 41 4 0 0 0 0 96 0 22
2014 Science and technology 42 34 13 2 2 6 0 81 5 411
2014 Library services 43 39 12 0 0 7 0 88 0 18
2014 Legal services 41 24 26 4 0 6 0 69 4 51
2014 Administration and operations 45 36 12 2 2 4 1 84 4 533
2014 Human resources 58 30 8 1 0 4 0 91 1 157
2014 Financial management 50 39 6 1 1 4 0 92 1 176
2014 Procurement 54 31 10 3 0 2 0 87 3 39
2014 Real property 66 17 9 8 0 0 0 83 8 13
2014 Materiel management 18 39 28 0 0 16 0 67 0 15
2014 Information management 33 33 19 5 2 6 1 72 7 91
2014 Information technology 51 30 11 2 0 5 1 85 3 254
2014 Internal audit 48 52 0 0 0 0 0 100 0 19
2014 Evaluation 43 30 15 8 4 0 0 73 11 26
2014 Other services to the public 47 25 17 5 4 3 0 74 9 150
2014 None of the above 37 33 16 4 2 7 0 76 6 471

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 38 49 5 2 6 0 0 88 7 69
2017 Federal regulators 40 37 7 10 5 0 0 78 15 262
2017 Compliance, inspection and enforcement 34 42 12 8 4 0 0 76 12 338
2017 Communications or public affairs 36 43 12 6 3 0 0 79 9 132
2017 Access to information and privacy 16 50 25 8 0 0 0 67 8 12
2017 Security 77 23 0 0 0 0 0 100 0 15
2017 Science and technology 35 42 10 10 2 0 0 77 12 269
2017 Library services 41 54 0 6 0 0 0 94 6 15
2017 Legal services 29 30 20 14 7 0 0 59 21 25
2017 Administration and operations 43 38 8 4 6 0 0 81 11 393
2017 Human resources 51 36 5 4 4 0 0 87 9 130
2017 Financial management 46 39 7 5 4 0 0 85 8 118
2017 Procurement 43 35 12 10 0 0 0 78 10 21
2017 Materiel management 57 20 0 12 12 0 0 77 23 15
2017 Information management 37 52 4 2 6 0 0 89 7 52
2017 Information technology 50 26 11 6 7 0 0 76 13 164
2017 Internal audit 49 43 0 0 8 0 0 92 8 12
2017 Evaluation 57 29 0 7 7 0 0 86 14 14
2017 Data sciences 43 35 14 8 0 0 0 78 8 14
2017 Policy 42 36 9 8 5 0 0 78 13 302
2017 Project management 41 36 4 14 5 0 0 77 19 117
2017 Other services to the public 40 25 16 11 8 0 0 65 20 81
2017 None of the above 31 32 17 15 6 0 0 62 20 119
2014 Client contact centre 36 46 12 4 2 0 0 82 6 102
2014 Federal regulators 43 35 12 6 4 0 0 78 10 327
2014 Compliance, inspection and enforcement 48 36 9 5 2 0 0 84 7 462
2014 Communications or public affairs 48 39 9 1 2 0 0 88 3 147
2014 Access to information and privacy 50 27 17 0 6 0 0 78 6 18
2014 Security 57 38 5 0 0 0 0 95 0 21
2014 Science and technology 47 33 12 4 3 1 0 81 6 410
2014 Library services 49 34 11 7 0 0 0 82 7 18
2014 Legal services 50 36 8 4 2 0 0 86 6 51
2014 Administration and operations 49 37 9 3 2 1 0 86 5 533
2014 Human resources 58 29 6 4 1 1 0 89 5 157
2014 Financial management 57 36 6 1 0 0 0 93 1 177
2014 Procurement 47 35 16 0 0 2 0 84 0 39
2014 Real property 65 28 7 0 0 0 0 93 0 12
2014 Materiel management 18 51 16 7 0 8 0 75 8 15
2014 Information management 38 48 9 2 3 0 0 86 6 91
2014 Information technology 54 34 8 4 0 0 0 88 4 254
2014 Internal audit 58 42 0 0 0 0 0 100 0 19
2014 Evaluation 58 27 8 4 4 0 0 84 8 26
2014 Other services to the public 47 33 10 7 2 1 0 81 9 150
2014 None of the above 44 36 10 5 4 1 0 81 9 471

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 36 36 11 11 5 0 2 73 16 68
2017 Federal regulators 28 33 13 18 8 0 0 61 26 262
2017 Compliance, inspection and enforcement 24 33 19 13 11 0 0 57 24 339
2017 Communications or public affairs 26 35 18 19 3 0 0 61 22 132
2017 Access to information and privacy 16 50 17 9 8 0 0 66 17 12
2017 Security 69 15 15 0 0 0 0 85 0 15
2017 Science and technology 17 41 19 12 10 0 1 58 22 270
2017 Library services 45 34 8 13 0 0 0 79 13 15
2017 Legal services 29 16 26 9 20 0 0 45 29 25
2017 Administration and operations 37 36 15 7 6 0 0 72 13 393
2017 Human resources 52 25 12 6 5 0 0 77 11 131
2017 Financial management 34 42 14 2 7 2 0 77 9 119
2017 Procurement 39 40 13 8 0 0 0 79 8 21
2017 Materiel management 58 23 0 7 12 0 0 81 19 15
2017 Information management 17 50 22 2 6 2 2 69 8 52
2017 Information technology 34 30 12 14 10 0 0 64 24 164
2017 Internal audit 49 34 9 0 8 0 0 83 8 12
2017 Evaluation 42 15 21 0 21 0 0 57 21 14
2017 Data sciences 0 71 14 0 15 0 0 71 15 14
2017 Policy 32 35 12 12 8 0 0 68 21 304
2017 Project management 28 38 10 15 8 0 0 67 23 117
2017 Other services to the public 28 23 28 15 6 1 0 51 20 80
2017 None of the above 25 33 18 13 11 0 0 58 24 119
2014 Client contact centre 29 37 21 5 8 0 0 66 13 102
2014 Federal regulators 23 38 15 14 10 0 0 61 25 328
2014 Compliance, inspection and enforcement 25 35 15 16 8 1 0 61 24 462
2014 Communications or public affairs 35 32 15 15 4 0 0 66 19 146
2014 Access to information and privacy 50 33 6 11 0 0 0 83 11 18
2014 Security 50 37 9 4 0 0 0 87 4 22
2014 Science and technology 18 33 21 15 12 0 0 52 27 411
2014 Library services 33 54 13 0 0 0 0 87 0 18
2014 Legal services 28 21 29 18 4 0 0 49 22 51
2014 Administration and operations 32 38 14 8 8 0 0 70 15 533
2014 Human resources 37 38 7 9 8 1 1 76 17 157
2014 Financial management 39 36 14 9 2 0 0 75 10 176
2014 Procurement 29 39 16 11 6 0 0 68 16 39
2014 Real property 29 56 8 0 6 0 0 85 6 13
2014 Materiel management 24 44 15 16 0 0 0 69 16 15
2014 Information management 24 39 14 18 5 0 0 63 23 91
2014 Information technology 37 37 11 9 5 0 0 75 14 254
2014 Internal audit 46 43 0 5 5 0 0 89 11 19
2014 Evaluation 19 54 8 16 4 0 0 73 20 26
2014 Other services to the public 24 27 18 21 9 0 1 51 31 150
2014 None of the above 25 34 17 15 9 0 0 59 24 472

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 30 38 12 13 5 1 0 69 18 68
2017 Federal regulators 24 31 17 17 10 1 0 56 27 262
2017 Compliance, inspection and enforcement 17 34 23 12 13 2 0 51 26 340
2017 Communications or public affairs 18 41 12 24 6 0 0 58 30 131
2017 Access to information and privacy 8 41 8 25 17 0 0 49 42 12
2017 Security 44 48 7 0 0 0 0 93 0 15
2017 Science and technology 16 30 23 21 8 0 1 47 30 270
2017 Library services 30 39 12 18 0 0 0 70 18 16
2017 Legal services 22 16 27 21 15 0 0 38 36 25
2017 Administration and operations 28 35 20 10 6 1 0 64 16 390
2017 Human resources 34 37 17 5 7 0 0 70 12 130
2017 Financial management 22 48 17 4 6 3 0 72 10 118
2017 Procurement 13 53 27 4 4 0 0 65 8 21
2017 Materiel management 56 25 7 7 5 0 0 81 12 15
2017 Information management 26 32 20 10 6 6 0 62 17 52
2017 Information technology 28 32 17 13 10 1 0 60 23 165
2017 Internal audit 30 62 0 0 8 0 0 92 8 12
2017 Evaluation 21 36 21 0 21 0 0 57 21 14
2017 Data sciences 0 64 21 8 7 0 0 64 15 14
2017 Policy 25 35 17 13 10 1 0 60 23 302
2017 Project management 25 38 13 14 9 2 0 64 23 116
2017 Other services to the public 18 21 22 21 16 2 0 40 38 81
2017 None of the above 18 32 20 17 13 0 1 50 30 117

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 48 33 8 5 4 0 1 82 9 69
2017 Federal regulators 42 37 10 7 4 0 0 79 11 263
2017 Compliance, inspection and enforcement 38 36 14 6 4 1 1 76 10 339
2017 Communications or public affairs 29 43 8 12 7 0 1 72 20 132
2017 Access to information and privacy 33 34 17 8 8 0 0 67 17 12
2017 Security 58 42 0 0 0 0 0 100 0 15
2017 Science and technology 48 30 9 7 5 0 0 79 12 269
2017 Library services 43 37 20 0 0 0 0 80 0 16
2017 Legal services 45 21 21 4 8 0 0 66 12 25
2017 Administration and operations 43 35 10 5 7 0 0 78 12 390
2017 Human resources 43 28 12 8 8 0 1 72 16 131
2017 Financial management 37 41 9 8 3 1 2 80 11 119
2017 Procurement 29 44 20 0 6 0 0 73 6 21
2017 Materiel management 58 21 5 0 12 0 5 83 12 15
2017 Information management 39 35 12 6 8 0 0 74 14 51
2017 Information technology 45 32 8 10 5 0 0 78 14 164
2017 Internal audit 49 51 0 0 0 0 0 100 0 12
2017 Evaluation 43 36 7 7 7 0 0 79 14 14
2017 Data sciences 35 51 7 0 7 0 0 86 7 14
2017 Policy 36 37 10 9 7 1 0 74 16 304
2017 Project management 43 27 13 11 6 0 0 70 18 117
2017 Other services to the public 47 24 12 9 6 0 2 73 15 81
2017 None of the above 40 35 14 6 3 0 2 76 9 118
2014 Client contact centre 34 29 19 10 4 1 3 66 14 102
2014 Federal regulators 34 38 14 8 5 1 1 73 13 328
2014 Compliance, inspection and enforcement 38 37 11 9 4 0 1 76 13 461
2014 Communications or public affairs 49 25 7 12 7 0 0 74 18 147
2014 Access to information and privacy 56 33 0 6 6 0 0 89 11 18
2014 Security 46 40 5 4 4 0 0 86 9 22
2014 Science and technology 46 32 9 8 4 0 1 79 12 411
2014 Library services 61 22 11 7 0 0 0 82 7 18
2014 Legal services 50 35 6 6 4 0 0 85 10 51
2014 Administration and operations 44 35 10 6 4 0 1 80 11 532
2014 Human resources 50 32 5 6 5 1 0 83 11 157
2014 Financial management 49 36 8 7 1 0 0 84 8 177
2014 Procurement 43 26 14 15 2 0 0 69 17 39
2014 Real property 55 15 8 8 6 6 0 76 16 13
2014 Materiel management 42 35 16 0 7 0 0 77 7 15
2014 Information management 41 26 16 10 7 0 0 67 17 91
2014 Information technology 45 37 9 5 3 0 0 83 8 254
2014 Internal audit 72 16 5 0 0 0 6 94 0 19
2014 Evaluation 50 34 8 0 8 0 0 85 8 26
2014 Other services to the public 49 28 13 7 3 0 0 77 10 150
2014 None of the above 40 31 11 9 8 0 0 71 18 471

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 37 36 15 3 10 0 0 73 13 69
2017 Federal regulators 30 37 13 10 8 0 0 68 18 263
2017 Compliance, inspection and enforcement 23 37 20 13 7 0 0 60 20 339
2017 Communications or public affairs 25 43 14 12 6 0 0 68 18 132
2017 Access to information and privacy 8 50 17 25 0 0 0 58 25 12
2017 Security 71 29 0 0 0 0 0 100 0 15
2017 Science and technology 30 39 14 11 6 0 0 69 17 270
2017 Library services 50 32 12 5 0 0 0 82 5 16
2017 Legal services 20 29 11 21 20 0 0 48 41 24
2017 Administration and operations 37 36 14 6 6 0 0 73 12 393
2017 Human resources 46 35 8 5 6 0 0 81 11 131
2017 Financial management 43 39 8 6 4 1 0 82 11 119
2017 Procurement 29 39 25 6 0 0 0 69 6 21
2017 Materiel management 48 34 0 7 12 0 0 81 19 15
2017 Information management 30 36 17 6 10 0 2 67 16 52
2017 Information technology 35 36 13 9 6 0 0 71 16 164
2017 Internal audit 49 27 17 8 0 0 0 75 8 12
2017 Evaluation 42 29 14 7 0 7 0 77 8 14
2017 Data sciences 14 71 0 8 7 0 0 85 15 14
2017 Policy 34 37 13 11 6 0 0 70 17 304
2017 Project management 30 38 9 15 8 0 0 68 23 117
2017 Other services to the public 31 34 11 13 12 0 0 65 24 81
2017 None of the above 27 34 16 14 7 0 2 62 22 119
2014 Client contact centre 29 42 19 6 3 1 0 72 9 102
2014 Federal regulators 28 36 20 10 6 0 0 64 16 327
2014 Compliance, inspection and enforcement 29 40 16 11 3 1 0 69 15 461
2014 Communications or public affairs 34 42 14 8 3 0 0 75 11 147
2014 Access to information and privacy 56 27 11 6 0 0 0 83 6 18
2014 Security 32 55 5 4 4 0 0 86 9 22
2014 Science and technology 30 35 17 11 6 1 0 65 18 410
2014 Library services 66 17 11 0 7 0 0 82 7 18
2014 Legal services 32 43 12 8 6 0 0 74 14 51
2014 Administration and operations 38 38 15 6 3 1 0 76 9 533
2014 Human resources 45 36 10 6 2 1 0 82 9 157
2014 Financial management 46 37 10 5 1 0 0 84 6 177
2014 Procurement 32 41 16 11 0 0 0 73 11 39
2014 Real property 54 32 0 8 6 0 0 85 15 13
2014 Materiel management 30 41 29 0 0 0 0 71 0 15
2014 Information management 28 45 12 8 6 0 1 74 13 91
2014 Information technology 37 41 14 6 2 0 0 78 8 254
2014 Internal audit 58 31 5 0 5 0 0 89 5 19
2014 Evaluation 34 50 4 4 8 0 0 84 12 26
2014 Other services to the public 31 38 15 11 6 0 0 69 16 150
2014 None of the above 26 38 18 9 8 0 0 65 17 472

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 44 31 17 3 6 0 0 75 8 68
2017 Federal regulators 39 38 13 6 4 0 0 78 9 262
2017 Compliance, inspection and enforcement 30 45 12 9 4 0 0 75 13 340
2017 Communications or public affairs 29 41 16 12 3 0 0 70 15 132
2017 Access to information and privacy 16 50 17 8 8 0 0 67 17 12
2017 Security 68 32 0 0 0 0 0 100 0 15
2017 Science and technology 40 38 11 9 2 0 0 78 11 270
2017 Library services 55 22 18 5 0 0 0 77 5 16
2017 Legal services 28 25 25 9 13 0 0 53 22 25
2017 Administration and operations 38 39 10 8 4 0 0 78 12 394
2017 Human resources 47 36 8 3 6 0 0 83 9 131
2017 Financial management 45 36 10 5 4 0 0 81 9 117
2017 Procurement 40 43 8 9 0 0 0 83 9 21
2017 Materiel management 50 45 0 5 0 0 0 95 5 15
2017 Information management 33 42 16 2 7 0 0 75 10 52
2017 Information technology 42 31 14 8 4 0 0 74 12 165
2017 Internal audit 49 43 8 0 0 0 0 92 0 12
2017 Evaluation 35 36 29 0 0 0 0 71 0 14
2017 Data sciences 22 71 0 0 7 0 0 93 7 14
2017 Policy 36 38 14 6 4 1 0 75 11 304
2017 Project management 35 37 12 8 8 0 0 72 16 117
2017 Other services to the public 46 32 10 5 7 0 0 78 12 81
2017 None of the above 34 34 16 10 6 0 0 68 15 119
2014 Client contact centre 38 39 11 6 5 1 0 78 11 102
2014 Federal regulators 35 44 11 6 3 1 0 79 10 328
2014 Compliance, inspection and enforcement 38 40 13 6 2 0 0 78 9 462
2014 Communications or public affairs 38 39 14 5 5 0 0 77 10 147
2014 Access to information and privacy 50 39 0 6 6 0 0 89 11 18
2014 Security 64 27 4 4 0 0 0 91 4 22
2014 Science and technology 36 42 12 7 3 0 0 78 10 411
2014 Library services 52 36 5 7 0 0 0 88 7 18
2014 Legal services 42 40 12 6 0 0 0 82 6 51
2014 Administration and operations 36 42 13 5 3 1 0 78 9 533
2014 Human resources 46 34 12 4 3 0 0 81 7 157
2014 Financial management 49 37 8 3 3 0 0 87 6 177
2014 Procurement 43 38 11 3 3 0 2 83 6 39
2014 Real property 58 21 8 6 6 0 0 79 13 13
2014 Materiel management 42 29 15 14 0 0 0 71 14 15
2014 Information management 25 51 11 8 6 0 0 76 13 91
2014 Information technology 41 40 8 7 3 0 0 82 10 254
2014 Internal audit 41 53 0 0 5 0 0 95 5 19
2014 Evaluation 46 27 15 8 4 0 0 73 12 26
2014 Other services to the public 36 42 13 7 3 0 0 78 9 150
2014 None of the above 30 41 14 9 6 0 0 71 15 471
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 59 24 7 8 1 0 0 84 9 68
2017 Federal regulators 57 25 8 6 4 0 0 81 11 262
2017 Compliance, inspection and enforcement 47 26 13 9 5 0 0 72 14 340
2017 Communications or public affairs 50 25 9 7 8 0 0 76 15 131
2017 Access to information and privacy 42 41 16 0 0 0 0 84 0 12
2017 Security 92 8 0 0 0 0 0 100 0 15
2017 Science and technology 57 26 7 6 3 0 0 83 9 270
2017 Library services 70 23 7 0 0 0 0 93 0 16
2017 Legal services 52 8 29 3 8 0 0 60 11 25
2017 Administration and operations 56 24 8 6 6 0 0 80 12 392
2017 Human resources 64 19 9 3 4 0 0 83 8 129
2017 Financial management 48 31 9 7 5 0 0 79 12 120
2017 Procurement 47 45 8 0 0 0 0 92 0 21
2017 Materiel management 68 21 0 0 12 0 0 88 12 15
2017 Information management 56 30 6 3 3 0 0 87 7 51
2017 Information technology 62 20 3 7 7 0 0 82 15 164
2017 Internal audit 60 24 17 0 0 0 0 83 0 12
2017 Evaluation 57 22 7 14 0 0 0 79 14 14
2017 Data sciences 69 23 8 0 0 0 0 92 0 13
2017 Policy 54 24 7 7 6 0 1 79 13 305
2017 Project management 56 27 7 5 4 1 0 84 9 116
2017 Other services to the public 58 25 7 3 7 0 0 84 10 81
2017 None of the above 53 21 12 8 5 1 0 74 14 119

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 62 23 8 6 1 0 0 85 7 68
2017 Federal regulators 58 24 10 3 4 0 0 82 8 263
2017 Compliance, inspection and enforcement 47 28 12 8 4 1 0 75 12 340
2017 Communications or public affairs 50 25 12 5 8 0 0 75 13 131
2017 Access to information and privacy 67 17 16 0 0 0 0 84 0 12
2017 Security 92 8 0 0 0 0 0 100 0 15
2017 Science and technology 55 26 10 5 3 0 1 82 8 270
2017 Library services 70 20 10 0 0 0 0 90 0 16
2017 Legal services 47 35 3 7 8 0 0 82 15 25
2017 Administration and operations 58 24 7 4 6 1 0 82 10 392
2017 Human resources 60 25 5 4 4 0 1 86 8 129
2017 Financial management 52 28 9 5 5 1 0 81 10 120
2017 Procurement 66 30 0 4 0 0 0 96 4 21
2017 Materiel management 59 24 5 7 5 0 0 84 12 15
2017 Information management 64 23 9 0 3 0 0 87 3 51
2017 Information technology 64 17 6 5 8 0 0 81 13 165
2017 Internal audit 49 51 0 0 0 0 0 100 0 12
2017 Evaluation 50 29 14 7 0 0 0 79 7 14
2017 Data sciences 69 23 0 0 0 8 0 100 0 13
2017 Policy 57 25 6 5 5 1 0 83 11 305
2017 Project management 53 30 7 7 1 1 0 84 8 115
2017 Other services to the public 53 30 8 0 8 1 0 84 8 81
2017 None of the above 55 26 8 5 6 0 0 81 11 119

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 30 37 15 12 6 0 0 66 19 68
2017 Federal regulators 33 30 15 12 10 0 0 62 23 263
2017 Compliance, inspection and enforcement 27 30 17 17 9 0 0 57 26 339
2017 Communications or public affairs 25 27 15 17 15 1 0 53 32 131
2017 Access to information and privacy 8 33 33 26 0 0 0 41 26 12
2017 Security 44 42 14 0 0 0 0 86 0 15
2017 Science and technology 28 37 17 11 7 1 0 65 17 269
2017 Library services 34 28 32 5 0 0 0 63 5 16
2017 Legal services 18 28 12 28 11 3 0 47 40 25
2017 Administration and operations 36 31 10 11 12 0 0 67 23 393
2017 Human resources 38 34 9 8 10 1 0 72 19 128
2017 Financial management 39 31 7 12 10 2 0 71 23 119
2017 Procurement 30 27 16 16 10 0 0 57 26 21
2017 Materiel management 48 24 9 7 12 0 0 72 19 15
2017 Information management 32 35 15 8 8 2 0 68 16 51
2017 Information technology 35 30 10 14 9 1 0 66 24 165
2017 Internal audit 49 11 25 16 0 0 0 60 16 12
2017 Evaluation 36 21 21 7 14 0 0 57 21 14
2017 Data sciences 46 30 8 0 8 8 0 83 9 13
2017 Policy 33 32 10 14 9 1 0 66 24 304
2017 Project management 31 27 12 13 16 0 1 59 29 115
2017 Other services to the public 31 31 16 9 13 0 0 62 22 81
2017 None of the above 31 25 16 12 15 0 1 56 28 119

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 35 44 12 4 5 1 0 80 8 68
2017 Federal regulators 32 34 18 9 6 1 0 67 14 262
2017 Compliance, inspection and enforcement 22 43 18 11 5 1 0 66 16 338
2017 Communications or public affairs 29 36 15 14 5 1 0 66 19 131
2017 Access to information and privacy 8 42 16 34 0 0 0 50 34 12
2017 Security 71 15 13 0 0 0 0 87 0 15
2017 Science and technology 23 38 21 12 4 1 0 62 16 270
2017 Library services 38 45 10 7 0 0 0 82 7 16
2017 Legal services 27 26 20 17 8 3 0 54 25 25
2017 Administration and operations 35 37 15 8 4 1 0 73 12 393
2017 Human resources 48 32 10 5 4 0 0 80 9 128
2017 Financial management 40 37 12 7 2 2 0 78 9 120
2017 Procurement 37 39 10 0 4 9 0 84 4 21
2017 Materiel management 61 21 0 7 12 0 0 81 19 15
2017 Information management 25 41 20 4 10 0 0 66 14 51
2017 Information technology 31 32 16 11 6 3 1 65 18 165
2017 Internal audit 52 16 32 0 0 0 0 68 0 12
2017 Evaluation 36 28 14 7 7 7 0 69 15 14
2017 Data sciences 45 46 0 0 8 0 0 92 8 13
2017 Policy 36 33 17 6 4 3 0 71 11 305
2017 Project management 41 30 19 5 5 1 0 71 10 116
2017 Other services to the public 24 32 23 7 12 1 0 57 19 80
2017 None of the above 31 33 23 3 8 2 0 66 11 119

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 4 30 41 16 9 0 0 35 25 69
2017 Federal regulators 4 20 44 22 9 1 0 24 31 261
2017 Compliance, inspection and enforcement 3 22 43 25 6 0 0 25 31 334
2017 Communications or public affairs 3 12 41 32 12 0 0 15 44 131
2017 Access to information and privacy 0 8 42 17 33 0 0 8 50 12
2017 Security 11 22 35 19 14 0 0 33 33 15
2017 Science and technology 6 26 40 19 10 0 0 31 29 266
2017 Library services 0 23 45 22 10 0 0 23 32 16
2017 Legal services 0 26 37 20 17 0 0 26 37 24
2017 Administration and operations 7 24 41 17 11 0 0 31 28 386
2017 Human resources 7 17 31 24 19 0 1 25 43 131
2017 Financial management 4 20 47 20 7 1 1 24 28 120
2017 Procurement 4 17 46 20 12 0 0 21 32 21
2017 Materiel management 0 31 57 0 12 0 0 31 12 15
2017 Information management 2 40 33 17 8 0 0 41 25 52
2017 Information technology 3 18 52 13 13 1 0 21 27 164
2017 Internal audit 8 44 39 0 9 0 0 52 9 12
2017 Evaluation 15 22 21 35 7 0 0 36 42 14
2017 Data sciences 7 28 49 16 0 0 0 35 16 14
2017 Policy 2 20 48 20 10 0 0 22 29 304
2017 Project management 3 14 44 26 12 0 0 17 38 116
2017 Other services to the public 8 23 43 21 5 0 0 30 26 81
2017 None of the above 4 22 44 21 10 0 0 25 31 118

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 5 17 53 18 6 0 1 24 22 66
2017 Federal regulators 7 21 44 21 7 0 0 28 28 262
2017 Compliance, inspection and enforcement 5 23 43 21 8 0 0 29 28 337
2017 Communications or public affairs 9 34 36 16 5 0 0 21 43 130
2017 Access to information and privacy 8 42 34 16 0 0 0 16 50 12
2017 Security 6 17 37 15 25 0 0 39 23 14
2017 Science and technology 5 20 38 26 11 0 0 37 25 266
2017 Library services 5 27 27 41 0 0 0 41 32 16
2017 Legal services 7 32 36 17 8 0 0 25 39 25
2017 Administration and operations 8 21 39 21 10 0 0 31 29 393
2017 Human resources 9 27 34 20 10 0 1 30 36 129
2017 Financial management 4 22 43 22 8 1 0 31 26 118
2017 Procurement 4 33 37 9 18 0 0 26 37 20
2017 Materiel management 7 14 22 47 10 0 0 57 21 15
2017 Information management 8 20 30 28 15 0 0 42 28 51
2017 Information technology 10 18 43 20 8 1 1 28 28 163
2017 Internal audit 0 19 34 38 9 0 0 47 19 11
2017 Evaluation 15 15 15 39 15 0 0 55 31 13
2017 Data sciences 0 0 58 28 14 0 0 42 0 14
2017 Policy 9 20 44 21 5 0 0 26 29 305
2017 Project management 9 24 42 19 6 0 0 24 33 115
2017 Other services to the public 7 18 40 22 14 0 0 36 24 81
2017 None of the above 10 22 40 19 9 0 0 28 32 118
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 18 82 67
2017 Federal regulators 16 84 261
2017 Compliance, inspection and enforcement 18 82 339
2017 Communications or public affairs 22 78 132
2017 Science and technology 14 86 268
2017 Legal services 24 76 24
2017 Administration and operations 24 76 391
2017 Human resources 23 77 126
2017 Financial management 20 80 118
2017 Procurement 24 76 21
2017 Information management 15 85 52
2017 Information technology 21 79 164
2017 Policy 21 79 302
2017 Project management 23 77 117
2017 Other services to the public 17 83 81
2017 None of the above 26 74 118
2014 Client contact centre 18 82 102
2014 Federal regulators 15 85 326
2014 Compliance, inspection and enforcement 12 88 462
2014 Communications or public affairs 16 84 146
2014 Access to information and privacy 28 72 18
2014 Security 22 78 22
2014 Science and technology 10 90 408
2014 Legal services 31 69 51
2014 Administration and operations 17 83 532
2014 Human resources 9 91 156
2014 Financial management 11 89 177
2014 Procurement 29 71 39
2014 Information management 25 75 91
2014 Information technology 10 90 252
2014 Other services to the public 14 86 150
2014 None of the above 18 82 471

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 59 11
2017 Federal regulators 39 44
2017 Compliance, inspection and enforcement 42 60
2017 Communications or public affairs 19 31
2017 Science and technology 39 36
2017 Administration and operations 55 94
2017 Human resources 36 30
2017 Financial management 67 23
2017 Information technology 42 33
2017 Policy 31 62
2017 Project management 48 29
2017 Other services to the public 59 14
2017 None of the above 55 30
2014 Client contact centre 44 18
2014 Federal regulators 35 48
2014 Compliance, inspection and enforcement 56 54
2014 Communications or public affairs 31 23
2014 Science and technology 28 39
2014 Legal services 37 16
2014 Administration and operations 45 91
2014 Human resources 50 14
2014 Financial management 48 19
2014 Procurement 90 11
2014 Information management 61 23
2014 Information technology 46 24
2014 Other services to the public 41 22
2014 None of the above 32 80

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 68 44
2017 Compliance, inspection and enforcement 53 60
2017 Science and technology 71 36
2017 Administration and operations 64 94
2017 Human resources 75 30
2017 Financial management 48 23
2017 Information technology 64 33
2017 Policy 82 62
2017 Project management 73 29
2017 None of the above 67 30
2014 Client contact centre 67 18
2014 Federal regulators 81 48
2014 Compliance, inspection and enforcement 59 54
2014 Communications or public affairs 74 23
2014 Science and technology 74 39
2014 Legal services 63 16
2014 Administration and operations 63 91
2014 Human resources 65 14
2014 Financial management 58 19
2014 Information management 65 23
2014 Information technology 63 24
2014 Other services to the public 81 22
2014 None of the above 73 80

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 None of the above 0 30
2014 Federal regulators 12 48
2014 Administration and operations 8 91
2014 Human resources 0 14
2014 Procurement 0 11
2014 Other services to the public 0 22
2014 None of the above 11 80

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 11
2017 Federal regulators 0 44
2017 Compliance, inspection and enforcement 0 60
2017 Communications or public affairs 0 31
2017 Science and technology 0 36
2017 Administration and operations 0 94
2017 Financial management 0 23
2017 Information technology 0 33
2017 Policy 0 62
2017 Project management 0 29
2017 Other services to the public 0 14
2017 None of the above 0 30
2014 Client contact centre 0 18
2014 Compliance, inspection and enforcement 0 54
2014 Communications or public affairs 0 23
2014 Science and technology 0 39
2014 Legal services 0 16
2014 Administration and operations 0 91
2014 Human resources 0 14
2014 Financial management 0 19
2014 Procurement 0 11
2014 Information management 0 23
2014 Information technology 0 24
2014 Other services to the public 0 22
2014 None of the above 0 80

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 44
2017 Communications or public affairs 0 31
2017 Financial management 0 23
2017 Other services to the public 0 14
2014 Legal services 0 16
2014 Administration and operations 6 91
2014 Human resources 0 14
2014 Financial management 0 19
2014 Procurement 0 11
2014 Information management 0 23
2014 Information technology 0 24
2014 Other services to the public 0 22
2014 None of the above 6 80

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 14 44
2017 Compliance, inspection and enforcement 20 60
2017 Communications or public affairs 0 31
2017 Human resources 0 30
2014 Compliance, inspection and enforcement 9 54
2014 Communications or public affairs 0 23
2014 Administration and operations 5 91
2014 Human resources 0 14
2014 Financial management 0 19
2014 Information management 0 23
2014 Information technology 0 24

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 0 11
2017 Federal regulators 0 44
2017 Compliance, inspection and enforcement 8 60
2017 Communications or public affairs 0 31
2017 Financial management 0 23
2017 Other services to the public 0 14
2014 Client contact centre 0 18
2014 Federal regulators 0 48
2014 Legal services 0 16
2014 Information management 0 23
2014 Information technology 0 24
2014 Other services to the public 0 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 14 86 68
2017 Federal regulators 8 92 259
2017 Compliance, inspection and enforcement 11 89 340
2017 Communications or public affairs 7 93 131
2017 Security 0 100 15
2017 Science and technology 8 92 270
2017 Library services 0 100 16
2017 Administration and operations 12 88 392
2017 Human resources 10 90 130
2017 Financial management 9 91 120
2017 Procurement 22 78 21
2017 Information management 10 90 52
2017 Information technology 15 85 164
2017 Policy 12 88 304
2017 Project management 8 92 117
2017 Other services to the public 12 88 81
2017 None of the above 10 90 116
2014 Client contact centre 9 91 102
2014 Federal regulators 6 94 328
2014 Compliance, inspection and enforcement 6 94 462
2014 Communications or public affairs 7 93 146
2014 Science and technology 5 95 407
2014 Library services 0 100 18
2014 Administration and operations 6 94 533
2014 Human resources 4 96 157
2014 Financial management 5 95 177
2014 Real property 0 100 13
2014 Information management 9 91 90
2014 Information technology 4 96 252
2014 Internal audit 0 100 19
2014 None of the above 9 91 472

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 28 21
2017 Compliance, inspection and enforcement 36 37
2017 Administration and operations 46 44
2017 Information technology 30 23
2017 Policy 40 35
2014 Federal regulators 28 18
2014 Compliance, inspection and enforcement 34 27
2014 Communications or public affairs 50 10
2014 Science and technology 27 22
2014 Administration and operations 45 33
2014 None of the above 27 40

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 100 21
2017 Compliance, inspection and enforcement 85 37
2017 Administration and operations 86 44
2017 Human resources 100 14
2017 Financial management 100 11
2017 Information technology 74 23
2017 Project management 100 10
2014 Federal regulators 95 18
2014 Compliance, inspection and enforcement 89 27
2014 Communications or public affairs 90 10
2014 Science and technology 77 22
2014 Administration and operations 88 33
2014 Financial management 71 10
2014 None of the above 93 40

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Financial management 0 11
2017 Policy 0 35
2017 Project management 0 10
2017 Other services to the public 0 10
2017 None of the above 0 11
2014 Compliance, inspection and enforcement 0 27
2014 Communications or public affairs 0 10
2014 Financial management 0 10

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 21
2017 Compliance, inspection and enforcement 0 37
2017 Communications or public affairs 0 10
2017 Science and technology 0 24
2017 Administration and operations 0 44
2017 Human resources 0 14
2017 Financial management 0 11
2017 Information technology 0 23
2017 Policy 0 35
2017 Other services to the public 0 10
2017 None of the above 0 11
2014 Federal regulators 0 18
2014 Compliance, inspection and enforcement 0 27
2014 Communications or public affairs 0 10
2014 Science and technology 0 22
2014 Administration and operations 0 33
2014 Financial management 0 10
2014 None of the above 0 40

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 10
2017 Human resources 0 14
2017 Financial management 0 11
2017 Other services to the public 0 10
2014 Science and technology 0 22

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Compliance, inspection and enforcement 15 37
2017 Communications or public affairs 0 10
2017 Human resources 0 14
2017 Financial management 0 11
2017 Information technology 0 23
2017 Other services to the public 0 10
2017 None of the above 0 11
2014 Communications or public affairs 0 10

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 21
2017 Communications or public affairs 0 10
2017 Science and technology 0 24
2017 Human resources 0 14
2017 Financial management 0 11
2017 Project management 0 10
2017 None of the above 0 11
2014 Federal regulators 0 18
2014 Communications or public affairs 0 10