2017 Public Service Employee Annual Survey Results for the Public Services and Procurement Canada by Question 20.1. Occupational category (variable derived from question 20)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 56 33 8 1 1 1 0 90 3 230
2017 Scientific and Professional 41 39 9 5 2 3 0 84 7 587
2017 Administration and Foreign Services 43 36 9 4 2 5 0 83 7 3462
2017 Technical 35 42 13 5 2 4 0 80 7 202
2017 Administrative Support 48 34 9 4 3 2 0 84 7 468
2017 Operational 32 44 14 3 5 2 0 77 9 58
2017 Other 46 39 7 5 1 0 2 86 6 66
2014 Executive 60 30 9 1 0 1 0 90 1 287
2014 Scientific and Professional 36 39 14 4 2 5 0 79 6 825
2014 Administration and Foreign Services 40 38 12 3 2 5 1 83 5 5929
2014 Technical 34 37 19 3 2 3 1 75 6 414
2014 Administrative Support 38 38 13 3 2 4 1 80 6 1004
2014 Operational 31 36 20 3 4 5 2 71 7 162
2014 Other 58 27 6 2 2 5 1 90 4 137

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 48 34 6 7 6 0 0 82 12 230
2017 Scientific and Professional 35 43 10 8 5 0 0 78 13 583
2017 Administration and Foreign Services 36 41 10 8 5 0 0 77 14 3461
2017 Technical 28 43 11 9 7 0 0 72 16 199
2017 Administrative Support 48 34 9 6 3 0 0 82 9 468
2017 Operational 31 44 7 11 7 0 0 76 17 58
2017 Other 52 26 13 6 3 0 0 78 9 66
2014 Executive 65 26 6 3 0 0 0 91 3 287
2014 Scientific and Professional 40 39 12 5 3 1 0 80 8 826
2014 Administration and Foreign Services 42 40 11 4 2 0 0 82 7 5928
2014 Technical 37 37 14 6 5 1 0 75 11 413
2014 Administrative Support 43 40 10 4 3 0 0 84 7 1002
2014 Operational 41 34 14 6 5 1 0 75 11 162
2014 Other 66 24 7 2 0 1 0 91 2 136

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 49 36 7 5 3 0 0 86 8 230
2017 Scientific and Professional 27 39 14 13 7 0 0 66 20 585
2017 Administration and Foreign Services 30 36 15 11 7 0 0 67 19 3459
2017 Technical 25 38 15 13 9 0 0 63 22 203
2017 Administrative Support 40 32 17 6 4 0 0 73 10 465
2017 Operational 30 38 12 11 9 0 0 69 19 58
2017 Other 39 29 11 16 3 0 2 69 19 64
2014 Executive 55 32 5 6 2 0 0 87 8 287
2014 Scientific and Professional 23 39 17 12 9 0 0 62 21 827
2014 Administration and Foreign Services 27 37 16 11 8 0 0 65 19 5931
2014 Technical 22 41 16 12 8 0 0 64 20 414
2014 Administrative Support 26 38 19 10 6 0 0 65 17 1005
2014 Operational 22 42 19 11 6 0 0 64 17 162
2014 Other 35 43 12 5 3 1 0 79 9 137

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 40 41 8 6 6 0 0 80 12 230
2017 Scientific and Professional 20 38 19 13 10 0 0 58 23 586
2017 Administration and Foreign Services 22 38 16 12 9 2 0 61 22 3466
2017 Technical 19 35 19 14 13 0 0 54 27 201
2017 Administrative Support 32 36 16 9 5 1 0 69 15 467
2017 Operational 19 45 16 4 16 0 0 64 20 58
2017 Other 32 32 7 17 5 6 0 69 23 65

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 35 45 10 6 4 0 0 80 10 229
2017 Scientific and Professional 39 34 14 8 5 0 0 73 12 585
2017 Administration and Foreign Services 39 34 11 8 6 0 1 74 15 3461
2017 Technical 32 37 18 6 5 1 0 70 12 202
2017 Administrative Support 46 33 10 7 4 0 0 79 11 468
2017 Operational 28 39 18 5 9 2 0 68 14 57
2017 Other 53 24 9 9 3 0 2 79 12 66
2014 Executive 33 36 14 10 6 0 0 70 16 286
2014 Scientific and Professional 36 36 12 10 5 0 0 73 15 827
2014 Administration and Foreign Services 36 36 13 9 5 0 1 73 14 5931
2014 Technical 31 38 16 8 5 0 1 70 14 413
2014 Administrative Support 36 34 15 9 4 0 2 72 13 1004
2014 Operational 28 38 22 7 5 0 1 66 12 162
2014 Other 51 32 7 3 4 1 3 86 7 137

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 38 39 9 8 5 0 0 78 14 229
2017 Scientific and Professional 28 39 15 10 8 0 0 67 18 586
2017 Administration and Foreign Services 26 38 15 11 10 0 0 64 21 3463
2017 Technical 21 40 18 12 9 0 0 61 21 203
2017 Administrative Support 41 36 10 7 6 0 0 77 13 467
2017 Operational 28 33 19 11 9 0 0 61 19 57
2017 Other 33 41 7 14 4 0 0 75 18 66
2014 Executive 49 35 10 5 1 0 0 84 6 287
2014 Scientific and Professional 18 39 22 14 6 1 0 58 20 825
2014 Administration and Foreign Services 24 40 18 11 6 0 0 64 17 5931
2014 Technical 17 39 22 13 8 0 0 56 22 413
2014 Administrative Support 30 42 17 6 4 0 0 72 11 1005
2014 Operational 23 39 23 7 8 1 0 62 15 162
2014 Other 46 35 13 3 2 1 0 82 4 136

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 54 31 7 6 3 0 0 84 9 229
2017 Scientific and Professional 36 43 10 7 5 0 0 79 11 586
2017 Administration and Foreign Services 34 42 12 8 4 0 0 76 12 3461
2017 Technical 33 43 12 9 3 0 0 76 12 202
2017 Administrative Support 49 33 10 4 3 0 0 83 7 467
2017 Operational 45 39 10 2 4 0 0 84 5 58
2017 Other 38 49 3 8 3 0 0 86 10 66
2014 Executive 59 31 5 5 1 0 0 90 6 286
2014 Scientific and Professional 33 41 15 7 4 0 0 74 10 825
2014 Administration and Foreign Services 35 43 12 6 3 0 0 78 10 5927
2014 Technical 36 41 14 5 4 0 0 77 9 412
2014 Administrative Support 38 39 12 7 4 0 0 78 11 1004
2014 Operational 45 39 11 3 3 0 0 84 5 162
2014 Other 40 44 14 1 1 0 0 84 2 137
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 55 30 5 4 7 0 0 84 10 229
2017 Scientific and Professional 52 27 6 7 7 0 0 79 15 587
2017 Administration and Foreign Services 54 27 7 6 6 0 0 82 11 3469
2017 Technical 50 25 11 7 7 0 0 75 14 203
2017 Administrative Support 57 25 8 5 5 0 0 82 10 469
2017 Operational 43 26 12 4 14 0 0 69 18 58
2017 Other 65 24 2 4 5 0 0 89 9 66

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 56 25 7 7 5 0 0 81 11 229
2017 Scientific and Professional 52 26 8 8 6 1 0 79 13 585
2017 Administration and Foreign Services 55 25 9 5 5 1 0 81 10 3464
2017 Technical 53 20 13 7 6 0 0 73 13 203
2017 Administrative Support 57 25 9 4 5 1 0 82 9 467
2017 Operational 39 26 22 2 11 0 0 65 12 57
2017 Other 69 20 3 2 5 2 0 91 6 66

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 33 40 11 10 6 0 0 73 16 229
2017 Scientific and Professional 28 36 11 13 12 0 0 64 25 587
2017 Administration and Foreign Services 29 32 13 14 12 0 0 60 26 3464
2017 Technical 24 34 20 9 13 0 0 57 23 201
2017 Administrative Support 38 31 14 10 7 0 0 70 17 468
2017 Operational 21 37 14 12 14 2 0 59 27 58
2017 Other 53 26 11 6 5 0 0 79 10 66

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 42 43 10 4 2 0 0 85 6 228
2017 Scientific and Professional 25 35 20 12 6 3 0 61 18 586
2017 Administration and Foreign Services 25 37 20 9 7 2 0 64 16 3456
2017 Technical 19 35 25 12 7 1 0 55 20 203
2017 Administrative Support 33 36 19 6 4 1 0 69 11 467
2017 Operational 21 26 27 5 16 5 0 50 22 58
2017 Other 24 29 24 9 2 8 5 60 12 66

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 3 8 41 29 19 0 0 11 48 229
2017 Scientific and Professional 4 14 40 32 10 0 0 18 42 581
2017 Administration and Foreign Services 3 16 43 24 14 0 0 19 38 3441
2017 Technical 4 15 41 29 11 0 0 19 40 196
2017 Administrative Support 11 33 37 13 5 1 0 45 17 463
2017 Operational 7 27 38 18 9 2 0 34 27 57
2017 Other 12 35 39 8 2 0 5 50 10 66

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Executive 16 22 44 14 4 0 0 18 38 229
2017 Scientific and Professional 9 26 42 18 6 0 0 24 34 579
2017 Administration and Foreign Services 13 24 40 17 5 0 0 23 37 3417
2017 Technical 11 24 42 17 5 0 1 22 36 201
2017 Administrative Support 4 15 36 28 15 0 1 44 20 466
2017 Operational 9 14 37 31 7 0 2 39 24 56
2017 Other 2 11 23 47 16 0 2 64 13 65
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 18 82 228
2017 Scientific and Professional 18 82 586
2017 Administration and Foreign Services 19 81 3430
2017 Technical 17 83 201
2017 Administrative Support 18 82 454
2017 Operational 29 71 57
2017 Other 9 91 66
2014 Executive 15 85 287
2014 Scientific and Professional 18 82 826
2014 Administration and Foreign Services 17 83 5920
2014 Technical 17 83 413
2014 Administrative Support 19 81 1004
2014 Operational 17 83 161
2014 Other 8 92 137

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Executive 21 42
2017 Scientific and Professional 45 102
2017 Administration and Foreign Services 44 657
2017 Technical 41 35
2017 Administrative Support 57 81
2017 Operational 56 16
2014 Executive 31 42
2014 Scientific and Professional 43 144
2014 Administration and Foreign Services 44 1031
2014 Technical 45 69
2014 Administrative Support 63 190
2014 Operational 39 28

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Executive 69 42
2017 Scientific and Professional 67 102
2017 Administration and Foreign Services 70 658
2017 Technical 84 35
2017 Administrative Support 53 81
2014 Executive 62 42
2014 Scientific and Professional 63 144
2014 Administration and Foreign Services 66 1031
2014 Technical 58 69
2014 Administrative Support 56 190
2014 Operational 75 28

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Executive 21 42
2017 Scientific and Professional 7 102
2017 Administration and Foreign Services 10 657
2014 Executive 19 42
2014 Scientific and Professional 12 144
2014 Administration and Foreign Services 9 1031
2014 Operational 17 28

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Executive 0 42
2017 Scientific and Professional 0 102
2017 Administrative Support 0 81
2017 Operational 0 16
2014 Executive 0 42
2014 Scientific and Professional 0 144
2014 Technical 0 69
2014 Administrative Support 0 190
2014 Operational 0 28

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Scientific and Professional 10 102
2017 Administration and Foreign Services 8 657
2017 Technical 31 35
2014 Executive 14 42
2014 Scientific and Professional 7 144
2014 Administration and Foreign Services 8 1031
2014 Technical 19 69
2014 Administrative Support 5 190
2014 Operational 22 28

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Administration and Foreign Services 5 657
2017 Technical 14 35
2017 Administrative Support 0 81
2014 Scientific and Professional 4 144
2014 Administration and Foreign Services 4 1031
2014 Technical 9 69
2014 Administrative Support 3 190

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Administration and Foreign Services 4 657
2014 Administration and Foreign Services 4 1031
2014 Administrative Support 4 190
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Executive 7 93 229
2017 Scientific and Professional 11 89 584
2017 Administration and Foreign Services 10 90 3450
2017 Technical 15 85 202
2017 Administrative Support 8 92 467
2017 Operational 21 79 58
2017 Other 12 88 65
2014 Executive 3 97 286
2014 Scientific and Professional 7 93 824
2014 Administration and Foreign Services 6 94 5922
2014 Technical 11 89 412
2014 Administrative Support 7 93 1004
2014 Operational 9 91 162
2014 Other 0 100 137

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Scientific and Professional 45 62
2017 Administration and Foreign Services 32 343
2017 Technical 39 30
2017 Administrative Support 39 38
2017 Operational 50 12
2014 Scientific and Professional 25 59
2014 Administration and Foreign Services 33 374
2014 Technical 39 46
2014 Administrative Support 47 74
2014 Operational 55 15

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Scientific and Professional 88 62
2017 Administration and Foreign Services 79 343
2017 Technical 80 30
2017 Administrative Support 76 38
2014 Scientific and Professional 88 59
2014 Administration and Foreign Services 84 374
2014 Technical 85 46
2014 Administrative Support 81 74
2014 Operational 79 15

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Administration and Foreign Services 5 343
2017 Technical 16 30
2017 Administrative Support 0 38
2017 Operational 0 12
2014 Administration and Foreign Services 3 374
2014 Technical 0 46
2014 Operational 0 15

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Executive 0 16
2017 Scientific and Professional 0 62
2017 Administrative Support 0 38
2017 Operational 0 12
2014 Scientific and Professional 0 59
2014 Administration and Foreign Services 0 374
2014 Technical 0 46
2014 Administrative Support 0 74
2014 Operational 0 15

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Executive 0 16
2017 Administration and Foreign Services 8 343
2017 Technical 26 30
2014 Administration and Foreign Services 9 374
2014 Technical 17 46
2014 Administrative Support 11 74

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Executive 0 16
2017 Scientific and Professional 8 62
2017 Administration and Foreign Services 3 343
2017 Operational 0 12
2014 Administration and Foreign Services 3 374
2014 Operational 0 15

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Administration and Foreign Services 6 343
2014 Scientific and Professional 0 59
2014 Administration and Foreign Services 9 374
2014 Technical 15 46
2014 Administrative Support 7 74