2017 Public Service Employee Annual Survey Results for the Public Services and Procurement Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CS

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 49 32 13 1 2 3 0 83 3 236
2017 CS-02 51 34 13 1 0 1 0 86 1 86
2017 CS-03 46 35 11 0 2 5 1 86 3 84
2017 CS-04 50 26 16 3 3 3 0 78 5 38
2014 CS 41 37 14 2 2 4 0 82 4 457
2014 CS-01 55 20 20 0 0 3 3 79 0 40
2014 CS-02 39 41 11 2 3 4 0 83 5 170
2014 CS-03 39 35 16 1 2 6 1 79 3 170
2014 CS-04 49 35 10 3 0 3 0 87 3 63
2014 CS-05 20 60 20 0 0 0 0 80 0 10

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 37 42 11 5 5 0 0 79 10 236
2017 CS-02 51 31 12 6 0 0 0 83 6 86
2017 CS-03 21 52 12 7 7 0 0 74 14 84
2017 CS-04 37 45 11 3 5 0 0 82 8 38
2014 CS 43 44 9 3 2 0 0 87 5 457
2014 CS-01 48 38 5 3 8 0 0 85 10 40
2014 CS-02 42 42 9 6 1 0 0 84 6 170
2014 CS-03 43 44 10 0 2 1 0 88 2 170
2014 CS-04 46 44 5 3 2 0 0 90 5 63
2014 CS-05 30 70 0 0 0 0 0 100 0 10
2011 CS 38 41 13 5 2 1 0 80 6 1137
2011 CS-01 38 39 15 5 2 1 0 78 7 140
2011 CS-02 37 41 14 4 3 1 0 79 7 393
2011 CS-03 35 45 12 5 2 1 0 81 7 366
2011 CS-04 47 35 12 4 1 1 0 82 5 189
2011 CS-05 48 40 7 2 0 0 2 90 2 42
2008 CS 31 43 15 8 2 1 0 75 10 791
2008 CS-01 29 39 19 10 3 0 1 68 13 111
2008 CS-02 25 46 15 9 4 1 0 72 13 284
2008 CS-03 33 44 15 6 2 0 0 77 8 212
2008 CS-04 34 47 12 7 1 0 0 81 7 136
2008 CS-05 64 25 6 6 0 0 0 89 6 36

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 37 13 12 9 0 0 66 21 235
2017 CS-02 32 38 13 14 4 0 0 69 18 85
2017 CS-03 23 45 7 14 11 0 0 68 25 84
2017 CS-04 32 32 16 5 16 0 0 63 21 38
2014 CS 28 39 16 11 6 0 0 67 17 457
2014 CS-01 43 30 18 8 3 0 0 73 10 40
2014 CS-02 25 43 17 9 6 1 0 68 15 171
2014 CS-03 26 37 18 12 7 1 0 63 18 169
2014 CS-04 32 33 11 16 8 0 0 65 24 63
2014 CS-05 20 70 10 0 0 0 0 90 0 10

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 21 38 17 12 10 1 1 60 23 236
2017 CS-02 23 36 15 13 9 1 2 61 23 86
2017 CS-03 17 37 20 14 10 2 0 55 24 84
2017 CS-04 21 39 16 8 16 0 0 61 24 38

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 31 14 4 4 0 0 77 8 233
2017 CS-02 56 32 7 1 4 0 0 88 5 85
2017 CS-03 38 35 18 5 2 1 0 74 7 82
2017 CS-04 39 32 18 3 5 0 3 73 8 38
2014 CS 42 35 12 7 3 1 0 78 11 458
2014 CS-01 50 25 20 3 0 3 0 77 3 40
2014 CS-02 46 33 12 6 4 0 0 78 10 171
2014 CS-03 39 36 11 8 4 1 1 77 12 170
2014 CS-04 43 35 10 8 5 0 0 78 13 63
2014 CS-05 0 70 0 30 0 0 0 70 30 10
2011 CS 42 35 13 6 4 0 1 77 10 1138
2011 CS-01 36 31 15 9 6 1 1 69 16 140
2011 CS-02 42 35 13 5 4 0 1 78 9 393
2011 CS-03 44 35 11 5 4 0 1 80 9 366
2011 CS-04 44 38 13 5 1 0 0 81 6 189
2011 CS-05 35 26 16 16 7 0 0 60 23 43

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 26 35 18 12 9 0 0 61 21 234
2017 CS-02 40 28 16 13 3 0 0 67 16 86
2017 CS-03 17 38 20 11 15 0 0 55 26 82
2017 CS-04 18 45 13 16 8 0 0 63 24 38
2014 CS 22 44 18 11 5 0 0 65 16 457
2014 CS-01 28 40 20 3 10 0 0 68 13 40
2014 CS-02 23 44 18 11 5 0 0 67 15 170
2014 CS-03 20 44 21 10 5 1 0 64 15 170
2014 CS-04 24 44 11 14 6 0 0 68 21 63
2014 CS-05 0 60 20 20 0 0 0 60 20 10
2011 CS 22 39 23 10 5 1 0 62 15 1137
2011 CS-01 25 32 22 14 3 4 0 59 18 140
2011 CS-02 22 39 23 11 4 0 0 61 16 392
2011 CS-03 20 40 25 8 6 1 1 61 14 366
2011 CS-04 23 41 20 10 5 1 0 65 15 189
2011 CS-05 21 42 19 9 2 5 2 68 13 43
2008 CS 19 42 19 14 6 0 0 61 20 790
2008 CS-01 23 38 23 11 5 0 0 61 16 112
2008 CS-02 18 45 18 13 7 0 0 62 20 283
2008 CS-03 16 43 23 14 5 0 0 58 19 212
2008 CS-04 19 41 15 18 7 0 0 60 25 135
2008 CS-05 33 39 11 14 3 0 0 72 17 36

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 40 15 11 4 0 0 70 15 234
2017 CS-02 35 33 17 14 1 0 0 67 15 86
2017 CS-03 24 48 13 11 5 0 0 71 15 84
2017 CS-04 30 41 19 5 5 0 0 70 11 37
2014 CS 34 42 15 7 2 0 0 76 9 458
2014 CS-01 53 30 15 0 3 0 0 83 3 40
2014 CS-02 32 44 15 6 2 1 0 77 8 171
2014 CS-03 31 44 16 7 2 1 0 75 9 170
2014 CS-04 38 35 13 13 2 0 0 73 14 63
2014 CS-05 20 80 0 0 0 0 0 100 0 10
2011 CS 35 45 11 6 2 0 0 80 8 1141
2011 CS-01 35 44 15 4 1 0 0 79 6 140
2011 CS-02 31 46 14 6 2 0 0 77 9 394
2011 CS-03 34 47 10 6 3 0 0 81 9 367
2011 CS-04 41 43 8 7 2 1 0 84 8 190
2011 CS-05 56 37 2 5 0 0 0 93 5 43
2008 CS 34 45 10 7 4 0 0 80 11 793
2008 CS-01 36 38 13 8 4 0 0 74 12 113
2008 CS-02 30 51 7 7 5 0 0 81 12 284
2008 CS-03 33 45 14 5 2 0 0 79 7 212
2008 CS-04 37 45 6 10 3 0 0 82 13 136
2008 CS-05 58 33 3 6 0 0 0 92 6 36
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 52 26 10 5 6 1 1 79 11 236
2017 CS-02 51 27 10 6 3 1 1 80 10 86
2017 CS-03 48 29 12 5 6 0 1 77 11 84
2017 CS-04 63 18 8 0 8 3 0 84 8 38

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 51 27 10 5 6 0 1 79 11 236
2017 CS-02 56 24 9 7 2 0 1 81 9 86
2017 CS-03 43 32 15 1 7 0 1 76 8 84
2017 CS-04 61 21 5 5 8 0 0 82 13 38

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 31 33 15 10 10 1 0 64 21 236
2017 CS-02 44 27 10 10 8 0 0 71 19 86
2017 CS-03 19 40 20 8 11 1 0 60 19 84
2017 CS-04 29 26 13 16 13 3 0 57 30 38

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 25 36 23 9 4 3 0 62 14 236
2017 CS-02 38 28 21 6 3 3 0 69 10 86
2017 CS-03 17 38 30 10 4 2 0 56 13 84
2017 CS-04 18 50 13 8 5 5 0 72 14 38

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 3 19 45 24 9 0 0 22 33 234
2017 CS-02 5 34 41 19 1 1 0 39 20 86
2017 CS-03 1 11 57 25 6 0 0 12 31 83
2017 CS-04 0 5 32 41 22 0 0 5 62 37

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 24 46 17 5 0 0 23 32 235
2017 CS-02 5 23 41 21 9 0 1 31 28 86
2017 CS-03 7 20 52 19 1 0 0 20 27 84
2017 CS-04 19 27 46 8 0 0 0 8 46 37
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 18 82 230
2017 CS-02 13 87 85
2017 CS-03 18 82 82
2017 CS-04 29 71 38
2014 CS 13 87 458
2014 CS-01 15 85 40
2014 CS-02 11 89 171
2014 CS-03 12 88 170
2014 CS-04 16 84 63

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CS 46 41
2017 CS-03 40 15
2017 CS-04 45 11
2014 CS 53 57
2014 CS-02 56 18
2014 CS-03 45 20
2014 CS-04 50 10

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CS 71 41
2017 CS-04 55 11
2014 CS 63 57
2014 CS-02 67 18
2014 CS-03 65 20
2014 CS-04 70 10

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CS 22 41
2014 CS 16 57
2014 CS-02 0 18

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 CS 0 41
2017 CS-02 0 11
2017 CS-03 0 15
2017 CS-04 0 11
2014 CS 0 57
2014 CS-02 0 18
2014 CS-03 0 20
2014 CS-04 0 10

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 CS-02 0 11
2014 CS-02 0 18
2014 CS-03 0 20

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 CS 0 41
2017 CS-02 0 11
2017 CS-03 0 15
2017 CS-04 0 11
2014 CS-03 0 20
2014 CS-04 0 10

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CS-02 0 11
2014 CS 9 57
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 6 94 235
2017 CS-02 9 91 86
2017 CS-03 6 94 83
2017 CS-04 0 100 38
2014 CS 6 94 457
2014 CS-02 6 94 170
2014 CS-03 7 93 170

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CS 53 15
2014 CS 38 29

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CS 67 15
2014 CS 86 29
2014 CS-02 82 11
2014 CS-03 92 12

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 CS 0 15
2014 CS-03 0 12