2017 Public Service Employee Annual Survey Results for Correctional Service Canada by Question 20.1. Occupational category (variable derived from question 20)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 33 1 4 0 0 0 95 4 117
2017 Scientific and Professional 39 42 10 5 3 2 0 82 8 572
2017 Administration and Foreign Services 39 42 9 5 4 1 0 82 9 2811
2017 Technical 43 37 11 1 6 0 2 81 8 53
2017 Administrative Support 45 36 11 4 2 2 0 82 7 764
2017 Operational 27 36 16 10 9 2 1 64 20 1751
2017 Other 45 39 8 4 2 0 1 85 6 55
2014 Executive 62 31 5 1 1 0 0 93 1 140
2014 Scientific and Professional 30 39 18 7 3 3 0 72 10 1015
2014 Administration and Foreign Services 37 40 13 5 3 2 0 79 8 4401
2014 Technical 39 35 14 4 4 4 0 77 9 74
2014 Administrative Support 41 35 13 3 3 3 1 79 7 1278
2014 Operational 22 38 21 8 7 3 1 62 16 3695
2014 Other 41 31 13 5 4 3 2 77 10 75

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 39 49 3 5 4 0 0 89 9 114
2017 Scientific and Professional 29 43 10 13 5 0 0 72 18 575
2017 Administration and Foreign Services 26 42 11 13 8 0 0 68 20 2810
2017 Technical 29 58 5 4 3 0 0 87 7 53
2017 Administrative Support 37 38 10 9 5 0 0 75 15 761
2017 Operational 14 31 14 21 21 0 0 45 41 1744
2017 Other 56 25 4 8 7 0 1 82 15 54
2014 Executive 57 31 6 4 2 0 0 88 6 140
2014 Scientific and Professional 31 39 15 9 6 0 0 70 15 1015
2014 Administration and Foreign Services 35 41 11 8 5 0 0 76 13 4401
2014 Technical 44 38 11 6 1 0 0 82 7 74
2014 Administrative Support 41 37 11 7 4 0 0 78 11 1279
2014 Operational 19 39 18 13 10 0 0 59 24 3696
2014 Other 52 30 8 7 1 2 0 84 8 75

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 45 42 6 4 3 0 0 87 7 117
2017 Scientific and Professional 27 38 15 13 7 0 0 65 21 572
2017 Administration and Foreign Services 25 38 14 14 9 0 0 63 23 2809
2017 Technical 25 48 14 6 6 0 0 73 12 52
2017 Administrative Support 35 35 14 7 8 0 1 71 15 757
2017 Operational 13 26 16 20 25 0 0 39 45 1743
2017 Other 42 40 6 5 6 0 1 83 11 55
2014 Executive 43 38 6 10 3 0 0 82 12 140
2014 Scientific and Professional 18 36 17 14 14 0 0 54 29 1016
2014 Administration and Foreign Services 25 35 16 14 9 0 0 60 24 4402
2014 Technical 38 34 15 7 7 0 0 72 13 74
2014 Administrative Support 28 40 15 11 6 0 0 68 17 1280
2014 Operational 10 27 21 20 21 0 0 38 41 3694
2014 Other 31 33 27 7 2 0 0 64 10 75

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 46 9 5 3 0 0 84 8 117
2017 Scientific and Professional 19 35 18 19 9 0 0 55 28 571
2017 Administration and Foreign Services 19 36 15 18 11 1 0 55 29 2814
2017 Technical 19 44 12 19 6 0 0 63 25 53
2017 Administrative Support 26 36 16 11 9 1 0 63 21 762
2017 Operational 9 21 16 23 31 0 0 30 54 1747
2017 Other 37 36 14 6 6 0 1 74 12 55

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 32 35 13 13 8 0 0 67 20 117
2017 Scientific and Professional 28 37 14 13 8 0 0 65 21 575
2017 Administration and Foreign Services 31 36 12 12 9 0 0 67 21 2815
2017 Technical 48 31 12 1 5 0 2 81 7 53
2017 Administrative Support 40 34 11 7 7 0 1 75 14 760
2017 Operational 15 28 18 17 21 0 0 43 39 1747
2017 Other 46 33 7 2 7 3 1 83 10 55
2014 Executive 30 30 20 14 6 0 1 61 20 139
2014 Scientific and Professional 24 33 16 15 11 0 1 57 26 1016
2014 Administration and Foreign Services 32 36 13 11 8 0 0 68 19 4397
2014 Technical 39 36 13 4 6 1 0 76 10 72
2014 Administrative Support 39 34 12 8 6 0 1 74 14 1280
2014 Operational 13 31 20 18 18 1 0 44 36 3692
2014 Other 45 25 18 3 7 0 3 71 10 76

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 38 45 9 3 4 0 0 83 8 117
2017 Scientific and Professional 19 38 17 15 10 0 0 57 25 575
2017 Administration and Foreign Services 20 38 14 16 12 0 0 58 28 2818
2017 Technical 17 47 21 11 4 0 0 64 16 53
2017 Administrative Support 30 36 14 11 9 0 0 65 21 763
2017 Operational 10 24 18 21 27 0 0 34 48 1748
2017 Other 35 45 5 6 8 0 1 81 14 55
2014 Executive 48 34 9 7 1 0 0 83 9 140
2014 Scientific and Professional 15 32 21 18 14 0 0 47 32 1015
2014 Administration and Foreign Services 19 38 18 15 10 0 0 58 25 4401
2014 Technical 30 44 14 3 8 0 0 74 11 73
2014 Administrative Support 27 35 17 12 8 0 0 63 20 1282
2014 Operational 12 31 24 18 15 0 0 43 33 3695
2014 Other 39 34 14 9 4 0 0 73 13 75

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 35 4 1 2 0 0 93 3 117
2017 Scientific and Professional 32 46 11 6 3 0 0 79 10 576
2017 Administration and Foreign Services 35 42 10 9 4 0 0 78 12 2819
2017 Technical 24 46 23 4 2 0 0 71 6 53
2017 Administrative Support 43 39 8 5 4 0 0 82 9 764
2017 Operational 24 38 16 11 11 0 0 62 21 1754
2017 Other 46 36 7 7 2 0 1 83 10 55
2014 Executive 60 34 4 1 1 0 0 94 2 139
2014 Scientific and Professional 35 42 13 7 2 0 0 77 9 1013
2014 Administration and Foreign Services 40 42 9 5 3 0 0 83 8 4397
2014 Technical 49 31 13 3 5 0 0 79 8 74
2014 Administrative Support 43 39 10 4 3 0 0 82 7 1280
2014 Operational 28 45 15 6 6 0 0 73 12 3686
2014 Other 58 30 8 2 1 0 0 88 4 76
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 62 21 7 5 3 1 0 84 9 117
2017 Scientific and Professional 43 31 6 11 8 0 0 74 20 575
2017 Administration and Foreign Services 47 29 7 9 7 0 0 76 16 2820
2017 Technical 39 32 6 10 12 0 0 71 23 53
2017 Administrative Support 54 26 5 5 9 0 1 80 14 762
2017 Operational 31 30 13 12 14 0 0 61 26 1752
2017 Other 65 18 7 0 8 0 1 84 8 55

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 61 21 9 5 4 0 0 81 9 117
2017 Scientific and Professional 46 29 10 7 8 1 0 75 15 574
2017 Administration and Foreign Services 49 27 10 7 6 1 0 77 13 2817
2017 Technical 39 34 8 10 8 0 0 73 19 52
2017 Administrative Support 54 25 8 4 8 0 0 80 11 760
2017 Operational 30 27 16 11 15 1 0 58 26 1751
2017 Other 68 19 4 4 5 0 1 88 8 55

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 24 48 13 7 8 0 0 72 15 117
2017 Scientific and Professional 15 30 14 21 21 0 0 45 41 575
2017 Administration and Foreign Services 17 31 12 20 20 0 0 48 40 2816
2017 Technical 21 38 14 12 15 0 0 59 27 52
2017 Administrative Support 28 30 14 14 14 0 0 58 28 761
2017 Operational 6 15 12 18 48 0 0 21 66 1749
2017 Other 38 36 7 5 12 0 2 76 17 55

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 49 39 5 8 0 0 0 87 8 117
2017 Scientific and Professional 24 37 18 11 9 1 0 61 20 574
2017 Administration and Foreign Services 23 39 17 13 7 1 0 62 20 2818
2017 Technical 24 38 16 10 10 2 0 63 20 53
2017 Administrative Support 29 37 18 8 6 1 1 67 14 760
2017 Operational 12 28 19 19 21 0 0 41 40 1748
2017 Other 29 30 20 12 6 2 1 62 18 54

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 2 7 32 42 17 0 0 9 59 115
2017 Scientific and Professional 2 13 43 26 16 0 0 15 42 568
2017 Administration and Foreign Services 3 12 40 28 17 0 0 14 45 2801
2017 Technical 4 32 41 14 10 0 0 36 23 53
2017 Administrative Support 5 24 42 19 10 0 0 28 29 756
2017 Operational 2 10 33 28 27 0 0 12 55 1729
2017 Other 0 41 42 7 9 0 1 41 17 54

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 14 32 35 16 3 0 0 19 46 117
2017 Scientific and Professional 18 27 42 10 3 0 0 13 45 570
2017 Administration and Foreign Services 15 31 39 12 3 0 0 15 46 2791
2017 Technical 8 18 37 27 11 0 0 37 26 51
2017 Administrative Support 10 21 41 18 9 1 1 27 31 751
2017 Operational 20 33 36 9 2 0 0 11 53 1729
2017 Other 12 9 38 33 8 0 1 41 21 54
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 21 79 115
2017 Scientific and Professional 34 66 567
2017 Administration and Foreign Services 31 69 2791
2017 Technical 19 81 53
2017 Administrative Support 28 72 753
2017 Operational 50 50 1717
2017 Other 16 84 55
2014 Executive 12 88 140
2014 Scientific and Professional 30 70 1015
2014 Administration and Foreign Services 26 74 4403
2014 Technical 22 78 73
2014 Administrative Support 28 72 1278
2014 Operational 36 64 3687
2014 Other 21 79 77

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Executive 25 24
2017 Scientific and Professional 59 183
2017 Administration and Foreign Services 53 844
2017 Administrative Support 65 207
2017 Operational 63 827
2017 Other 58 13
2014 Scientific and Professional 70 295
2014 Administration and Foreign Services 54 1131
2014 Technical 56 16
2014 Administrative Support 60 352
2014 Operational 60 1285
2014 Other 63 17

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Executive 54 24
2017 Scientific and Professional 49 183
2017 Administration and Foreign Services 62 844
2017 Administrative Support 62 207
2017 Operational 70 827
2017 Other 49 13
2014 Executive 63 16
2014 Scientific and Professional 45 295
2014 Administration and Foreign Services 61 1131
2014 Administrative Support 58 352
2014 Operational 64 1285
2014 Other 54 17

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Executive 46 24
2017 Scientific and Professional 9 183
2017 Administration and Foreign Services 10 844
2017 Technical 0 10
2017 Administrative Support 3 207
2017 Operational 10 827
2014 Executive 50 16
2014 Scientific and Professional 4 295
2014 Administration and Foreign Services 12 1131
2014 Technical 0 16
2014 Administrative Support 2 352
2014 Operational 9 1285

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 24 183
2017 Administration and Foreign Services 19 844
2017 Technical 0 10
2017 Administrative Support 5 207
2017 Operational 45 827
2014 Scientific and Professional 23 295
2014 Administration and Foreign Services 16 1131
2014 Technical 0 16
2014 Administrative Support 7 352
2014 Operational 39 1285
2014 Other 49 17

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 24
2017 Scientific and Professional 11 183
2017 Administration and Foreign Services 7 844
2017 Administrative Support 7 207
2017 Operational 12 827
2014 Executive 0 16
2014 Scientific and Professional 11 295
2014 Administration and Foreign Services 6 1131
2014 Administrative Support 9 352
2014 Operational 9 1285

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 5 183
2017 Administration and Foreign Services 6 844
2017 Technical 0 10
2017 Administrative Support 4 207
2017 Operational 15 827
2017 Other 0 13
2014 Executive 0 16
2014 Scientific and Professional 3 295
2014 Administration and Foreign Services 4 1131
2014 Technical 0 16
2014 Administrative Support 4 352
2014 Operational 11 1285

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 4 183
2017 Administration and Foreign Services 3 844
2017 Technical 0 10
2017 Administrative Support 3 207
2017 Operational 4 827
2014 Scientific and Professional 4 295
2014 Administration and Foreign Services 2 1131
2014 Administrative Support 2 352
2014 Operational 5 1285
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 11 89 117
2017 Scientific and Professional 14 86 572
2017 Administration and Foreign Services 16 84 2810
2017 Administrative Support 11 89 759
2017 Operational 32 68 1743
2017 Other 7 93 55
2014 Executive 4 96 140
2014 Scientific and Professional 9 91 1011
2014 Administration and Foreign Services 11 89 4397
2014 Administrative Support 11 89 1280
2014 Operational 19 81 3691
2014 Other 6 94 76

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 43 73
2017 Administration and Foreign Services 44 432
2017 Administrative Support 39 86
2017 Operational 47 521
2014 Scientific and Professional 53 87
2014 Administration and Foreign Services 40 465
2014 Administrative Support 40 140
2014 Operational 46 666

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Executive 100 13
2017 Scientific and Professional 77 73
2017 Administration and Foreign Services 77 432
2017 Administrative Support 85 86
2017 Operational 78 521
2014 Scientific and Professional 79 87
2014 Administration and Foreign Services 77 465
2014 Administrative Support 79 140
2014 Operational 75 666

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 4 432
2017 Operational 5 521
2014 Scientific and Professional 0 87
2014 Administration and Foreign Services 4 465
2014 Operational 5 666

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 15 73
2017 Administration and Foreign Services 11 432
2017 Operational 29 521
2014 Scientific and Professional 16 87
2014 Administration and Foreign Services 12 465
2014 Operational 25 666

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 13
2017 Scientific and Professional 8 73
2017 Administration and Foreign Services 8 432
2017 Administrative Support 8 86
2017 Operational 14 521
2014 Administration and Foreign Services 9 465
2014 Administrative Support 7 140
2014 Operational 11 666

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Executive 0 13
2017 Administration and Foreign Services 7 432
2017 Operational 13 521
2014 Administration and Foreign Services 4 465
2014 Administrative Support 5 140
2014 Operational 11 666

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 8 73
2017 Administration and Foreign Services 6 432
2017 Operational 7 521
2014 Administration and Foreign Services 9 465
2014 Administrative Support 8 140
2014 Operational 10 666