2017 Public Service Employee Annual Survey Results for Correctional Service Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group GL

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 34 35 16 9 4 1 1 70 13 255
2017 GL-07 39 31 4 16 8 2 0 71 25 49
2017 GL-08 21 42 17 4 8 4 4 68 14 24
2017 GL-09 33 34 24 3 3 2 0 68 7 58
2017 GL-10 32 42 16 6 3 0 0 74 10 31
2017 GL-11 35 31 21 8 2 0 2 68 11 48
2017 GL-13 62 31 8 0 0 0 0 92 0 13
2014 GL 29 39 19 6 2 3 1 71 9 427
2014 GL-06 34 34 18 7 0 7 0 74 7 29
2014 GL-07 42 29 18 5 2 4 0 73 8 55
2014 GL-08 26 40 22 5 4 1 2 68 9 55
2014 GL-09 28 39 18 6 3 6 1 72 9 106
2014 GL-10 20 43 22 11 3 2 0 64 14 65
2014 GL-11 32 40 16 6 1 3 1 76 8 68
2014 GL-13 32 58 11 0 0 0 0 89 0 19

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 27 36 11 13 13 0 0 63 26 253
2017 GL-07 29 27 6 8 31 0 0 55 39 49
2017 GL-08 25 46 4 21 4 0 0 71 25 24
2017 GL-09 30 37 7 7 19 0 0 67 26 57
2017 GL-10 13 52 13 16 6 0 0 65 23 31
2017 GL-11 32 23 15 26 4 0 0 55 30 47
2017 GL-13 46 31 15 8 0 0 0 77 8 13
2014 GL 35 38 12 10 5 0 0 73 15 428
2014 GL-06 48 28 3 17 3 0 0 76 21 29
2014 GL-07 34 33 13 13 7 0 0 67 20 55
2014 GL-08 27 45 11 11 5 0 0 73 16 55
2014 GL-09 37 32 15 9 7 0 0 69 16 107
2014 GL-10 37 42 11 8 3 0 0 78 11 65
2014 GL-11 28 47 10 10 4 0 0 75 15 67
2014 GL-13 42 42 16 0 0 0 0 84 0 19
2011 GL 33 40 14 7 6 1 0 74 13 494
2011 GL-06 33 28 18 13 8 0 0 62 21 39
2011 GL-07 22 52 13 7 7 0 0 74 13 46
2011 GL-08 29 46 11 9 5 1 0 75 14 94
2011 GL-09 39 33 13 7 7 1 0 73 14 102
2011 GL-10 27 45 13 9 5 0 0 73 14 77
2011 GL-11 36 39 16 6 3 1 0 75 9 70
2011 GL-12 29 35 24 6 6 0 0 65 12 17
2011 GL-13 50 45 5 0 0 0 0 95 0 20
2008 GL 25 45 13 9 7 0 0 71 16 375
2008 GL-06 25 50 7 4 11 4 0 78 15 28
2008 GL-07 27 44 9 9 11 0 0 71 20 45
2008 GL-08 25 44 15 8 8 0 0 69 16 61
2008 GL-09 24 42 15 12 7 0 0 66 19 67
2008 GL-10 11 57 13 15 3 0 0 69 18 61
2008 GL-11 44 30 14 9 2 0 0 74 12 43
2008 GL-12 40 40 10 0 10 0 0 80 10 10
2008 GL-13 37 42 16 0 5 0 0 79 5 19

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 30 39 12 8 10 1 0 70 18 256
2017 GL-07 32 32 10 8 18 0 0 64 26 50
2017 GL-08 38 38 4 13 8 0 0 75 21 24
2017 GL-09 28 40 12 9 12 0 0 67 21 58
2017 GL-10 16 52 23 6 3 0 0 68 10 31
2017 GL-11 38 31 13 10 8 0 0 69 19 48
2017 GL-13 46 38 8 0 8 0 0 85 8 13
2014 GL 24 42 15 10 8 1 0 67 18 429
2014 GL-06 31 49 3 10 3 3 0 82 14 29
2014 GL-07 24 42 16 5 11 2 0 67 17 55
2014 GL-08 24 38 13 13 13 0 0 62 26 55
2014 GL-09 26 43 15 7 7 1 1 70 14 107
2014 GL-10 18 45 22 11 5 0 0 63 15 65
2014 GL-11 23 43 13 13 7 0 0 66 20 68
2014 GL-13 26 47 16 11 0 0 0 74 11 19

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 21 34 17 13 13 1 0 56 27 254
2017 GL-07 24 24 14 22 14 0 0 49 37 49
2017 GL-08 25 25 29 13 8 0 0 50 21 24
2017 GL-09 21 33 17 12 16 0 2 54 28 58
2017 GL-10 13 50 10 13 13 0 0 63 27 30
2017 GL-11 19 31 23 13 13 2 0 51 26 48
2017 GL-13 46 38 8 0 8 0 0 85 8 13

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 32 33 15 8 10 1 0 66 18 253
2017 GL-07 42 19 10 13 17 0 0 60 29 48
2017 GL-08 29 33 25 8 4 0 0 63 13 24
2017 GL-09 36 33 9 7 12 3 0 71 20 58
2017 GL-10 29 39 26 0 6 0 0 68 6 31
2017 GL-11 26 36 23 9 6 0 0 62 15 47
2017 GL-13 31 46 15 0 8 0 0 77 8 13
2014 GL 28 36 19 11 4 1 1 65 16 429
2014 GL-06 41 28 14 14 0 3 0 71 14 29
2014 GL-07 27 36 15 15 7 0 0 63 22 55
2014 GL-08 22 34 26 18 0 0 0 56 18 55
2014 GL-09 31 42 17 4 4 1 2 75 8 107
2014 GL-10 22 45 17 8 9 0 0 66 17 65
2014 GL-11 24 34 22 16 1 1 1 59 18 68
2014 GL-13 32 21 37 11 0 0 0 53 11 19
2011 GL 33 40 15 7 4 0 0 74 11 494
2011 GL-06 34 37 11 11 8 0 0 71 18 38
2011 GL-07 28 41 22 7 2 0 0 70 9 46
2011 GL-08 30 38 23 4 3 0 1 69 8 94
2011 GL-09 39 37 8 9 6 1 0 77 15 102
2011 GL-10 31 43 13 10 3 0 0 74 13 77
2011 GL-11 33 43 11 7 6 0 0 76 13 70
2011 GL-12 18 65 12 0 6 0 0 82 6 17
2011 GL-13 40 50 5 5 0 0 0 90 5 20

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 20 32 13 18 16 0 0 52 34 254
2017 GL-07 22 24 12 16 26 0 0 46 42 50
2017 GL-08 17 38 25 13 8 0 0 54 21 24
2017 GL-09 26 30 12 12 19 0 0 56 32 57
2017 GL-10 16 35 16 16 13 3 0 53 30 31
2017 GL-11 17 27 10 33 10 0 2 45 45 48
2017 GL-13 15 46 23 8 8 0 0 62 15 13
2014 GL 21 34 23 14 7 0 0 55 21 428
2014 GL-06 27 42 14 10 7 0 0 69 17 29
2014 GL-07 27 29 15 15 13 2 0 57 28 55
2014 GL-08 16 36 22 18 7 0 0 53 26 55
2014 GL-09 22 35 24 9 9 1 0 57 19 106
2014 GL-10 20 32 32 11 5 0 0 52 15 65
2014 GL-11 17 32 26 17 7 0 0 49 25 68
2014 GL-13 21 32 11 37 0 0 0 53 37 19
2011 GL 23 42 18 11 6 0 0 65 16 493
2011 GL-06 26 28 18 21 8 0 0 54 28 39
2011 GL-07 26 39 13 15 7 0 0 65 22 46
2011 GL-08 19 51 19 9 2 0 0 70 11 93
2011 GL-09 26 34 15 13 11 1 0 61 24 102
2011 GL-10 22 39 23 9 6 0 0 61 16 77
2011 GL-11 24 43 23 7 3 0 0 67 10 70
2011 GL-12 24 47 18 6 6 0 0 71 12 17
2011 GL-13 15 60 15 10 0 0 0 75 10 20
2008 GL 23 43 18 10 5 1 0 67 15 374
2008 GL-06 32 43 14 4 7 0 0 75 11 28
2008 GL-07 24 33 27 7 7 2 0 59 14 45
2008 GL-08 20 51 15 13 2 0 0 70 15 61
2008 GL-09 22 43 12 15 7 0 0 66 22 67
2008 GL-10 13 51 23 8 5 0 0 64 13 61
2008 GL-11 33 37 21 5 2 2 0 71 7 43
2008 GL-13 21 53 11 16 0 0 0 74 16 19

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 43 36 12 4 5 0 0 79 9 256
2017 GL-07 44 34 10 4 8 0 0 78 12 50
2017 GL-08 58 25 13 4 0 0 0 83 4 24
2017 GL-09 57 24 10 5 3 0 0 81 9 58
2017 GL-10 32 48 13 3 3 0 0 81 6 31
2017 GL-11 29 46 21 2 2 0 0 75 4 48
2017 GL-13 38 46 8 0 8 0 0 85 8 13
2014 GL 44 39 9 4 3 0 0 83 8 428
2014 GL-06 59 31 7 3 0 0 0 90 3 29
2014 GL-07 45 33 15 4 2 2 0 79 6 55
2014 GL-08 42 42 7 5 4 0 0 84 9 55
2014 GL-09 52 36 7 2 3 0 0 89 5 107
2014 GL-10 40 45 8 6 2 0 0 85 8 65
2014 GL-11 32 48 10 3 7 0 0 80 10 68
2014 GL-13 42 26 11 11 11 0 0 68 21 19
2011 GL 49 40 5 4 2 0 0 90 5 493
2011 GL-06 42 37 11 5 5 0 0 79 11 38
2011 GL-07 46 39 7 9 0 0 0 85 9 46
2011 GL-08 57 35 4 3 0 0 0 93 3 94
2011 GL-09 55 32 6 4 3 0 0 87 7 102
2011 GL-10 43 49 4 3 1 0 0 92 4 77
2011 GL-11 50 40 4 3 3 0 0 90 6 70
2011 GL-12 41 47 6 6 0 0 0 88 6 17
2011 GL-13 25 70 0 5 0 0 0 95 5 20
2008 GL 44 45 5 4 1 0 0 89 5 375
2008 GL-06 46 39 7 0 7 0 0 86 7 28
2008 GL-07 44 44 7 4 0 0 0 89 4 45
2008 GL-08 56 36 3 5 0 0 0 92 5 61
2008 GL-09 37 51 6 6 0 0 0 88 6 67
2008 GL-10 38 57 3 0 2 0 0 95 2 61
2008 GL-11 47 35 12 2 5 0 0 81 7 43
2008 GL-12 60 30 0 10 0 0 0 90 10 10
2008 GL-13 47 53 0 0 0 0 0 100 0 19
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 38 31 11 9 9 0 0 70 19 254
2017 GL-07 45 14 10 12 18 0 0 59 31 49
2017 GL-08 33 42 13 13 0 0 0 75 13 24
2017 GL-09 41 26 10 10 12 0 0 67 22 58
2017 GL-10 26 52 3 13 6 0 0 77 19 31
2017 GL-11 31 40 17 6 6 0 0 71 13 48
2017 GL-13 54 23 15 8 0 0 0 77 8 13

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 39 26 16 6 12 1 0 66 18 253
2017 GL-07 43 12 16 8 20 0 0 55 29 49
2017 GL-08 46 29 17 8 0 0 0 75 8 24
2017 GL-09 39 23 14 5 18 2 0 63 23 57
2017 GL-10 35 39 6 10 10 0 0 74 19 31
2017 GL-11 33 38 23 0 6 0 0 71 6 48
2017 GL-13 54 15 23 0 8 0 0 69 8 13

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 19 28 16 15 23 0 0 46 38 254
2017 GL-07 16 24 12 10 37 0 0 41 47 49
2017 GL-08 17 33 17 25 8 0 0 50 33 24
2017 GL-09 28 24 5 19 24 0 0 52 43 58
2017 GL-10 6 35 19 16 23 0 0 42 39 31
2017 GL-11 17 23 25 13 23 0 0 40 35 48
2017 GL-13 23 38 23 8 8 0 0 62 15 13

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 20 31 24 11 14 0 0 52 25 255
2017 GL-07 22 37 14 10 16 0 0 59 27 49
2017 GL-08 17 25 29 8 21 0 0 42 29 24
2017 GL-09 26 34 12 12 14 2 0 61 26 58
2017 GL-10 10 39 19 16 16 0 0 48 32 31
2017 GL-11 10 25 46 15 4 0 0 35 19 48
2017 GL-13 46 31 23 0 0 0 0 77 0 13

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 5 17 34 26 17 1 0 22 43 251
2017 GL-07 6 17 33 17 27 0 0 23 44 48
2017 GL-08 0 17 39 26 13 4 0 18 41 23
2017 GL-09 7 24 33 28 9 0 0 31 36 58
2017 GL-10 7 17 30 37 10 0 0 23 47 30
2017 GL-11 4 13 32 34 17 0 0 17 51 47
2017 GL-13 0 0 31 31 38 0 0 0 69 13

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 GL 13 32 34 15 6 0 0 21 45 253
2017 GL-07 13 38 29 15 6 0 0 21 50 48
2017 GL-08 13 29 50 8 0 0 0 8 42 24
2017 GL-09 9 28 34 19 10 0 0 29 36 58
2017 GL-10 10 29 42 13 6 0 0 19 39 31
2017 GL-11 17 33 29 17 4 0 0 21 50 48
2017 GL-13 23 54 15 0 8 0 0 8 77 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 37 63 247
2017 GL-07 49 51 49
2017 GL-08 54 46 24
2017 GL-09 30 70 57
2017 GL-10 40 60 30
2017 GL-11 33 67 45
2014 GL 24 76 425
2014 GL-06 28 72 28
2014 GL-07 32 68 55
2014 GL-08 27 73 55
2014 GL-09 25 75 107
2014 GL-10 23 77 65
2014 GL-11 17 83 67

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 GL 53 92
2017 GL-07 46 24
2017 GL-09 65 17
2017 GL-10 58 12
2017 GL-11 40 15
2014 GL 49 103
2014 GL-07 49 18
2014 GL-08 33 15
2014 GL-09 56 27
2014 GL-10 67 15
2014 GL-11 49 12

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 GL 58 92
2017 GL-07 67 24
2017 GL-08 38 13
2017 GL-09 59 17
2017 GL-11 53 15
2014 GL 71 103
2014 GL-07 79 18
2014 GL-08 73 15
2014 GL-09 70 27
2014 GL-10 73 15
2014 GL-11 68 12

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 GL 10 92
2017 GL-08 0 13
2014 GL 7 103
2014 GL-08 0 15
2014 GL-10 0 15

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 GL 11 92
2017 GL-09 0 17
2017 GL-11 0 15
2014 GL 14 103
2014 GL-11 0 12

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 GL 14 92
2014 GL 14 103
2014 GL-11 0 12

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 GL-07 0 24
2017 GL-09 0 17
2017 GL-10 0 12
2017 GL-11 0 15
2014 GL 0 103
2014 GL-07 0 18
2014 GL-08 0 15
2014 GL-09 0 27
2014 GL-10 0 15
2014 GL-11 0 12

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 GL-08 0 13
2017 GL-10 0 12
2017 GL-11 0 15
2014 GL-07 0 18
2014 GL-08 0 15
2014 GL-10 0 15
2014 GL-11 0 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 GL 16 84 253
2017 GL-07 22 78 50
2017 GL-09 14 86 57
2017 GL-10 16 84 31
2017 GL-11 13 87 47
2014 GL 10 90 427
2014 GL-06 17 83 29
2014 GL-07 11 89 55
2014 GL-08 18 82 55
2014 GL-09 8 92 107
2014 GL-11 9 91 67
2014 GL-13 0 100 19

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 GL 50 40
2017 GL-07 45 11
2014 GL 40 40

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 GL 65 40
2014 GL 80 40

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 GL 0 40
2017 GL-07 0 11

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 GL 15 40
2014 GL 15 40

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 GL-07 0 11
2014 GL 0 40