2017 Public Service Employee Annual Survey Results for Correctional Service Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CX

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 25 35 16 11 11 2 1 61 22 1229
2017 CX-01 24 35 16 11 10 2 1 61 22 367
2017 CX-02 23 35 16 12 13 2 1 58 25 565
2017 CX-03 28 45 10 7 3 3 3 78 11 29
2017 CX-04 35 36 15 9 5 0 1 71 14 132
2014 CX 20 37 22 9 8 3 1 60 17 2847
2014 CX-01 23 35 23 8 7 4 1 61 15 1184
2014 CX-02 17 36 22 10 10 3 1 56 21 1208
2014 CX-03 43 27 12 12 0 6 0 75 13 34
2014 CX-04 22 47 20 5 5 1 0 70 10 356

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 10 30 14 22 23 0 0 41 45 1225
2017 CX-01 10 29 18 19 23 0 0 40 42 364
2017 CX-02 8 26 13 26 26 0 0 34 53 566
2017 CX-03 10 45 3 24 17 0 0 55 41 29
2017 CX-04 15 43 11 22 9 1 0 58 32 131
2014 CX 17 39 19 14 11 0 0 56 25 2847
2014 CX-01 20 38 19 13 10 1 0 58 23 1184
2014 CX-02 12 38 19 16 14 0 0 50 31 1207
2014 CX-03 43 39 9 9 0 0 0 82 9 34
2014 CX-04 20 43 18 12 6 1 0 63 19 357
2011 CX 17 37 19 12 14 1 0 55 26 3092
2011 CX-01 18 37 19 12 12 1 0 56 24 1379
2011 CX-02 13 35 20 14 18 0 0 48 32 1257
2011 CX-03 34 20 31 10 5 0 0 54 15 21
2011 CX-04 26 45 16 8 6 0 0 71 14 408
2008 CX 13 36 18 16 16 0 0 49 32 2180
2008 CX-01 12 37 19 14 17 0 0 49 31 877
2008 CX-02 12 30 20 19 19 0 0 42 38 933
2008 CX-03 32 42 11 5 11 0 0 74 16 19
2008 CX-04 22 49 11 12 6 1 0 71 18 280

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 8 23 17 22 29 0 0 32 51 1224
2017 CX-01 7 22 16 24 30 0 1 30 54 364
2017 CX-02 7 20 17 24 32 0 0 27 56 567
2017 CX-03 21 39 18 7 14 0 0 61 21 28
2017 CX-04 17 40 15 15 13 0 0 56 28 131
2014 CX 8 25 22 22 23 0 0 33 46 2844
2014 CX-01 7 22 25 23 23 0 0 29 46 1182
2014 CX-02 5 23 19 24 28 0 0 29 52 1207
2014 CX-03 37 42 9 12 0 0 0 79 12 34
2014 CX-04 16 35 20 16 12 0 0 51 29 356

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 5 17 16 25 35 0 0 23 61 1227
2017 CX-01 5 13 18 27 36 1 0 18 64 366
2017 CX-02 5 16 15 25 39 0 0 21 64 566
2017 CX-03 14 24 10 28 21 3 0 39 50 29
2017 CX-04 8 35 18 24 15 0 0 42 39 132

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 11 26 19 19 24 0 0 37 43 1228
2017 CX-01 12 24 19 19 24 1 0 37 44 365
2017 CX-02 8 27 19 20 26 1 0 35 46 568
2017 CX-03 25 14 25 21 14 0 0 39 36 28
2017 CX-04 18 33 16 20 12 0 0 52 33 132
2014 CX 11 29 21 19 20 1 0 40 39 2842
2014 CX-01 11 32 23 17 16 1 0 43 33 1181
2014 CX-02 8 27 19 21 24 1 0 35 46 1207
2014 CX-03 37 24 15 18 6 0 0 61 24 34
2014 CX-04 15 28 20 17 19 0 1 44 37 355
2011 CX 14 33 19 16 17 0 0 48 33 3095
2011 CX-01 14 35 21 14 14 1 0 50 29 1384
2011 CX-02 13 31 16 17 22 0 1 44 39 1258
2011 CX-03 34 5 38 5 18 0 0 39 23 21
2011 CX-04 16 33 18 19 12 1 0 50 32 405

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 7 22 19 22 30 0 0 29 52 1229
2017 CX-01 10 21 19 20 30 0 0 31 50 367
2017 CX-02 5 19 19 23 33 0 1 24 57 566
2017 CX-03 10 31 17 24 17 0 0 41 41 29
2017 CX-04 10 33 18 23 17 0 0 42 39 132
2014 CX 10 30 24 19 16 0 0 40 35 2847
2014 CX-01 13 32 24 15 15 1 0 45 30 1183
2014 CX-02 6 26 24 23 20 0 0 33 43 1209
2014 CX-03 26 34 22 18 0 0 0 60 18 33
2014 CX-04 12 34 25 18 11 0 0 46 29 357
2011 CX 12 33 23 16 15 0 0 45 31 3094
2011 CX-01 14 33 23 16 14 1 0 47 29 1381
2011 CX-02 8 30 24 19 19 0 0 38 37 1258
2011 CX-03 39 18 18 15 10 0 0 57 25 21
2011 CX-04 16 44 20 12 8 0 0 60 20 407
2008 CX 11 35 20 20 14 0 0 46 33 2185
2008 CX-01 10 37 22 18 13 0 0 47 31 880
2008 CX-02 9 31 21 23 16 0 0 40 39 936
2008 CX-03 26 47 11 5 11 0 0 74 16 19
2008 CX-04 18 46 15 14 7 0 0 65 20 280

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 20 38 18 12 12 0 0 58 24 1231
2017 CX-01 20 37 19 11 13 1 0 57 24 368
2017 CX-02 19 38 18 12 13 0 0 57 25 567
2017 CX-03 38 41 10 3 3 3 0 82 7 29
2017 CX-04 20 47 13 14 7 0 0 67 20 132
2014 CX 25 45 16 7 6 0 0 71 13 2837
2014 CX-01 25 46 16 6 6 0 0 72 12 1181
2014 CX-02 23 45 17 8 7 0 0 68 15 1203
2014 CX-03 60 31 3 6 0 0 0 91 6 33
2014 CX-04 29 43 15 7 6 0 0 72 13 355
2011 CX 31 45 12 6 5 0 0 76 11 3096
2011 CX-01 32 44 13 5 6 0 0 76 11 1384
2011 CX-02 28 45 13 8 6 0 0 73 14 1259
2011 CX-03 49 33 18 0 0 0 0 82 0 21
2011 CX-04 36 49 8 4 2 0 0 85 7 405
2008 CX 30 47 10 8 4 0 0 77 13 2185
2008 CX-01 30 46 11 8 4 0 0 77 12 878
2008 CX-02 26 48 11 9 6 0 0 75 15 936
2008 CX-03 58 37 0 0 0 5 0 100 0 19
2008 CX-04 38 49 5 6 1 0 0 88 8 280
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 28 30 14 13 15 0 0 58 28 1232
2017 CX-01 29 28 15 12 15 1 0 58 27 368
2017 CX-02 26 31 12 14 16 0 0 58 30 568
2017 CX-03 38 38 10 3 10 0 0 76 14 29
2017 CX-04 34 31 13 11 11 0 0 65 22 131

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 27 27 17 12 16 1 0 55 28 1232
2017 CX-01 27 27 16 12 16 1 0 55 29 368
2017 CX-02 26 26 17 12 17 1 0 53 30 568
2017 CX-03 41 31 14 7 7 0 0 72 14 29
2017 CX-04 31 31 16 11 12 0 0 61 23 131

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 4 11 11 19 54 0 0 15 73 1229
2017 CX-01 4 9 11 20 56 0 0 13 76 366
2017 CX-02 3 10 10 17 60 0 0 13 77 567
2017 CX-03 10 41 17 17 10 3 0 54 29 29
2017 CX-04 8 13 18 19 42 0 1 21 62 131

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 10 27 18 21 23 0 0 37 44 1228
2017 CX-01 13 23 19 24 20 1 1 36 45 368
2017 CX-02 8 26 16 23 27 0 0 34 50 566
2017 CX-03 24 41 10 10 14 0 0 66 24 29
2017 CX-04 15 39 20 15 12 0 0 53 26 129

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 1 8 32 28 29 0 0 10 58 1213
2017 CX-01 2 10 32 26 29 0 0 12 56 365
2017 CX-02 1 7 33 27 32 0 0 9 59 557
2017 CX-03 0 14 55 17 14 0 0 14 31 29
2017 CX-04 0 5 33 37 25 0 1 5 62 130

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CX 21 34 35 7 2 0 0 9 56 1215
2017 CX-01 19 34 36 9 2 0 0 11 53 363
2017 CX-02 24 34 35 7 2 0 0 8 57 561
2017 CX-03 18 25 39 18 0 0 0 18 43 28
2017 CX-04 25 36 33 6 0 0 0 6 61 132
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CX 53 47 1210
2017 CX-01 52 48 361
2017 CX-02 57 43 562
2017 CX-03 46 54 28
2017 CX-04 47 53 129
2014 CX 37 63 2843
2014 CX-01 34 66 1182
2014 CX-02 43 57 1205
2014 CX-03 30 70 34
2014 CX-04 32 68 356

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CX 63 644
2017 CX-01 63 186
2017 CX-02 65 319
2017 CX-04 57 60
2014 CX 61 1053
2014 CX-01 66 398
2014 CX-02 59 520
2014 CX-03 60 10
2014 CX-04 48 115

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CX 72 644
2017 CX-01 72 186
2017 CX-02 77 319
2017 CX-04 63 60
2014 CX 64 1053
2014 CX-01 60 398
2014 CX-02 68 520
2014 CX-04 59 115

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CX 10 644
2017 CX-01 4 186
2017 CX-02 7 319
2017 CX-04 52 60
2014 CX 8 1053
2014 CX-01 4 398
2014 CX-02 5 520
2014 CX-03 0 10
2014 CX-04 43 115

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CX 48 644
2017 CX-01 54 186
2017 CX-02 49 319
2017 CX-03 46 13
2017 CX-04 35 60
2014 CX 42 1053
2014 CX-01 51 398
2014 CX-02 38 520
2014 CX-04 32 115

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CX 11 644
2017 CX-01 12 186
2017 CX-02 12 319
2017 CX-04 8 60
2014 CX 8 1053
2014 CX-01 8 398
2014 CX-02 9 520
2014 CX-04 7 115

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CX 17 644
2017 CX-01 16 186
2017 CX-02 20 319
2014 CX 13 1053
2014 CX-01 16 398
2014 CX-02 12 520
2014 CX-03 0 10
2014 CX-04 6 115

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CX 4 644
2017 CX-01 5 186
2017 CX-02 4 319
2014 CX 5 1053
2014 CX-01 7 398
2014 CX-02 4 520
2014 CX-03 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CX 36 64 1226
2017 CX-01 33 67 367
2017 CX-02 41 59 564
2017 CX-03 24 76 29
2017 CX-04 32 68 131
2014 CX 20 80 2845
2014 CX-01 18 82 1182
2014 CX-02 24 76 1208
2014 CX-03 21 79 34
2014 CX-04 18 82 356

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CX 47 440
2017 CX-01 55 121
2017 CX-02 47 230
2017 CX-04 31 42
2014 CX 46 579
2014 CX-01 56 213
2014 CX-02 44 287
2014 CX-04 28 62

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CX 80 440
2017 CX-01 74 121
2017 CX-02 83 230
2017 CX-04 86 42
2014 CX 74 579
2014 CX-01 68 213
2014 CX-02 80 287
2014 CX-04 72 62

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CX 5 440
2017 CX-02 5 230
2017 CX-04 17 42
2014 CX 5 579
2014 CX-01 4 213
2014 CX-02 2 287
2014 CX-04 20 62

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CX 31 440
2017 CX-01 36 121
2017 CX-02 31 230
2017 CX-04 17 42
2014 CX 26 579
2014 CX-01 33 213
2014 CX-02 23 287
2014 CX-04 16 62

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CX 13 440
2017 CX-01 13 121
2017 CX-02 14 230
2014 CX 11 579
2014 CX-01 12 213
2014 CX-02 12 287

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CX 13 440
2017 CX-01 12 121
2017 CX-02 16 230
2014 CX 12 579
2014 CX-01 18 213
2014 CX-02 9 287

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CX 7 440
2017 CX-01 8 121
2017 CX-02 7 230
2014 CX 10 579
2014 CX-01 10 213
2014 CX-02 7 287
2014 CX-04 20 62