2017 Public Service Employee Annual Survey Results for Correctional Service Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CS

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 38 43 10 5 1 4 0 84 6 237
2017 CS-01 34 40 16 6 0 4 0 78 6 70
2017 CS-02 44 38 6 6 0 6 0 88 6 68
2017 CS-03 34 55 6 0 2 3 0 92 2 62
2017 CS-04 27 60 7 7 0 0 0 87 7 15
2014 CS 44 35 13 1 2 4 0 83 3 339
2014 CS-01 47 36 7 2 3 4 0 87 5 96
2014 CS-02 38 34 18 1 3 5 1 76 5 116
2014 CS-03 47 34 14 1 0 5 0 84 1 86
2014 CS-04 42 48 6 0 0 3 0 93 0 31

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 38 15 12 5 1 0 68 17 235
2017 CS-01 30 33 19 14 3 0 0 64 17 69
2017 CS-02 32 42 10 6 7 3 0 76 13 69
2017 CS-03 29 45 15 10 2 0 0 74 11 62
2017 CS-04 36 21 14 29 0 0 0 57 29 14
2014 CS 47 36 11 3 3 0 0 83 6 339
2014 CS-01 49 34 12 4 1 0 0 82 5 96
2014 CS-02 42 38 9 3 5 1 1 82 9 116
2014 CS-03 47 36 15 2 0 0 0 83 2 86
2014 CS-04 52 39 0 3 6 0 0 90 10 31
2011 CS 40 42 8 6 4 0 0 83 10 397
2011 CS-01 50 37 5 5 3 0 0 88 8 105
2011 CS-02 36 44 7 7 5 1 0 80 13 129
2011 CS-03 32 50 10 3 4 0 0 83 7 115
2011 CS-04 44 31 11 11 3 0 0 75 14 36
2008 CS 31 47 12 6 4 1 0 78 10 320
2008 CS-01 34 49 5 9 2 1 0 84 11 82
2008 CS-02 31 44 15 5 4 1 0 76 9 124
2008 CS-03 25 53 12 5 4 0 0 78 10 73
2008 CS-04 38 27 19 8 8 0 0 65 15 26

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 21 40 20 11 8 0 0 61 19 235
2017 CS-01 13 43 21 17 6 0 0 56 23 70
2017 CS-02 26 43 13 12 4 1 0 70 16 68
2017 CS-03 30 36 21 7 7 0 0 66 13 61
2017 CS-04 7 47 20 20 7 0 0 53 27 15
2014 CS 29 39 18 8 6 0 1 68 14 339
2014 CS-01 23 37 24 8 7 0 1 60 16 96
2014 CS-02 29 38 14 9 9 0 1 68 18 116
2014 CS-03 35 37 21 3 3 0 0 72 7 86
2014 CS-04 35 42 6 10 6 0 0 78 16 31

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 16 39 19 16 9 1 0 56 25 237
2017 CS-01 14 38 20 22 6 0 0 52 28 69
2017 CS-02 14 48 14 13 9 1 0 63 22 69
2017 CS-03 24 37 19 10 8 2 0 62 18 62
2017 CS-04 7 47 13 27 7 0 0 53 33 15

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 37 38 14 8 3 0 0 75 10 238
2017 CS-01 30 46 17 7 0 0 0 76 7 70
2017 CS-02 49 36 7 3 3 1 0 87 6 69
2017 CS-03 31 45 15 6 2 0 2 77 8 62
2017 CS-04 47 7 13 27 7 0 0 53 33 15
2014 CS 43 35 13 6 2 1 1 79 8 337
2014 CS-01 38 36 15 5 2 2 1 77 7 96
2014 CS-02 46 31 12 9 2 0 1 77 11 114
2014 CS-03 43 41 10 3 2 0 0 84 6 86
2014 CS-04 52 29 13 3 3 0 0 81 6 31
2011 CS 45 38 7 5 4 0 1 84 9 398
2011 CS-01 54 31 4 2 6 1 2 88 8 105
2011 CS-02 41 38 9 7 5 0 0 79 12 130
2011 CS-03 39 44 9 5 3 0 0 83 8 115
2011 CS-04 56 33 6 3 3 0 0 89 6 36

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 20 42 12 17 8 1 0 63 25 237
2017 CS-01 17 43 19 14 4 1 0 62 19 69
2017 CS-02 29 43 6 12 9 1 0 74 21 69
2017 CS-03 15 45 13 19 6 2 0 61 26 62
2017 CS-04 27 33 0 33 7 0 0 60 40 15
2014 CS 27 38 19 10 5 1 0 66 15 339
2014 CS-01 27 35 25 10 3 0 0 62 13 96
2014 CS-02 22 40 16 12 8 2 1 64 20 116
2014 CS-03 32 41 21 7 0 0 0 72 7 86
2014 CS-04 32 32 10 10 16 0 0 65 26 31
2011 CS 29 42 16 7 5 1 0 72 13 397
2011 CS-01 35 37 14 8 6 0 0 72 13 105
2011 CS-02 26 41 17 7 7 2 0 69 14 129
2011 CS-03 22 52 17 6 3 0 0 74 9 115
2011 CS-04 36 36 8 14 6 0 0 72 19 36
2008 CS 25 42 16 10 6 0 0 68 16 320
2008 CS-01 28 46 15 7 4 0 0 74 11 82
2008 CS-02 21 46 15 11 6 0 0 67 18 124
2008 CS-03 20 45 19 7 9 0 0 65 16 74
2008 CS-04 35 19 23 12 8 4 0 56 20 26

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 28 45 11 10 5 1 0 74 15 238
2017 CS-01 24 59 7 7 3 0 0 83 10 70
2017 CS-02 38 41 9 7 4 1 0 79 12 69
2017 CS-03 24 44 13 11 5 3 0 70 17 62
2017 CS-04 33 20 20 20 7 0 0 53 27 15
2014 CS 36 43 14 5 1 0 0 79 6 339
2014 CS-01 35 41 18 4 2 0 0 76 6 96
2014 CS-02 36 44 9 8 1 1 1 82 9 116
2014 CS-03 36 45 15 2 1 0 0 81 3 86
2014 CS-04 36 38 19 3 3 0 0 74 7 31
2011 CS 48 40 6 4 3 0 0 88 6 397
2011 CS-01 57 34 5 2 2 0 0 91 4 105
2011 CS-02 47 37 7 5 3 1 0 84 9 129
2011 CS-03 40 48 6 3 3 0 0 88 6 115
2011 CS-04 50 36 8 3 3 0 0 86 6 36
2008 CS 43 42 7 6 2 0 0 85 8 321
2008 CS-01 56 34 6 4 0 0 0 90 4 82
2008 CS-02 34 48 10 8 1 0 0 81 9 124
2008 CS-03 45 39 5 5 5 0 0 84 11 74
2008 CS-04 31 58 8 4 0 0 0 88 4 26
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 58 26 7 6 4 0 0 84 10 238
2017 CS-01 60 27 4 6 3 0 0 87 9 70
2017 CS-02 59 22 9 6 3 1 0 82 9 69
2017 CS-03 60 29 5 3 3 0 0 89 6 62
2017 CS-04 53 27 7 13 0 0 0 80 13 15

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 57 23 9 7 3 0 0 81 10 237
2017 CS-01 62 22 4 10 1 0 0 84 12 69
2017 CS-02 57 23 10 7 1 1 0 81 9 69
2017 CS-03 58 24 10 5 3 0 0 82 8 62
2017 CS-04 53 20 20 0 7 0 0 73 7 15

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 24 35 13 18 10 0 0 59 27 238
2017 CS-01 33 27 14 17 9 0 0 60 26 70
2017 CS-02 25 38 13 14 9 1 0 63 24 69
2017 CS-03 18 42 11 23 6 0 0 60 29 62
2017 CS-04 20 27 20 13 20 0 0 47 33 15

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 23 41 24 7 5 1 0 64 12 238
2017 CS-01 23 40 23 10 4 0 0 63 14 70
2017 CS-02 25 45 17 4 6 3 0 72 10 69
2017 CS-03 18 45 29 6 2 0 0 63 8 62
2017 CS-04 33 33 27 7 0 0 0 67 7 15

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 5 24 40 24 8 0 0 28 31 234
2017 CS-01 9 31 31 26 3 0 0 40 29 70
2017 CS-02 4 30 42 19 1 1 1 35 22 67
2017 CS-03 0 15 56 18 11 0 0 15 29 62
2017 CS-04 7 7 14 43 29 0 0 14 71 14

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 8 24 40 21 5 1 1 27 33 237
2017 CS-01 4 30 38 19 7 0 1 26 35 69
2017 CS-02 1 25 36 26 7 3 1 35 27 69
2017 CS-03 11 16 48 19 5 0 0 24 27 62
2017 CS-04 27 20 40 13 0 0 0 13 47 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 18 82 238
2017 CS-01 19 81 70
2017 CS-02 16 84 69
2017 CS-03 15 85 62
2014 CS 14 86 339
2014 CS-01 13 87 96
2014 CS-02 21 79 116
2014 CS-03 8 92 86

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CS 49 41
2017 CS-01 54 13
2017 CS-02 45 11
2014 CS 53 47
2014 CS-01 54 13
2014 CS-02 54 24

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CS 66 41
2017 CS-01 54 13
2017 CS-02 55 11
2014 CS 53 47
2014 CS-01 46 13
2014 CS-02 75 24

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CS 17 41
2014 CS 13 47

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 CS 12 41

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 CS 0 41
2017 CS-01 0 13
2017 CS-02 0 11
2014 CS 0 47
2014 CS-01 0 13
2014 CS-02 0 24

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CS-01 0 13
2017 CS-02 0 11
2014 CS 11 47
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 11 89 234
2017 CS-01 13 87 67
2017 CS-03 10 90 62
2014 CS 6 94 338
2014 CS-01 8 92 96
2014 CS-02 7 93 116
2014 CS-04 0 100 31

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CS 40 25
2014 CS 32 19

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CS 68 25
2014 CS 68 19

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CS 20 25