2017 Public Service Employee Annual Survey Results for Employment and Social Development Canada by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 47 35 9 4 3 2 1 83 8 2465
2017 Health care practitioners 40 28 13 9 6 3 1 71 15 128
2017 Federal regulators 51 36 5 3 5 0 0 86 8 104
2017 Compliance, inspection and enforcement 43 35 10 5 4 3 0 80 9 625
2017 Communications or public affairs 48 37 6 5 2 1 0 86 7 168
2017 Access to information and privacy 51 34 6 5 2 1 0 87 7 122
2017 Security 52 30 10 5 3 0 0 82 8 70
2017 Science and technology 49 24 14 7 0 3 3 78 7 27
2017 Legal services 56 24 3 11 3 3 0 82 15 28
2017 Administration and operations 47 36 8 4 2 2 0 85 7 2738
2017 Human resources 51 34 7 4 2 1 0 87 6 519
2017 Financial management 49 37 5 5 2 2 0 88 7 314
2017 Procurement 36 41 12 2 4 6 0 81 7 31
2017 Real property 41 39 12 0 3 6 0 85 3 37
2017 Materiel management 48 40 2 6 4 0 0 87 10 20
2017 Information management 54 32 7 1 1 4 1 90 2 188
2017 Information technology 48 32 9 3 3 5 1 85 6 738
2017 Internal audit 47 35 11 0 4 3 0 85 4 62
2017 Evaluation 38 39 7 5 2 8 0 84 8 99
2017 Data sciences 39 40 10 2 6 2 0 81 9 81
2017 Policy 35 43 9 7 3 3 0 80 11 591
2017 Project management 41 38 7 5 5 4 1 83 10 566
2017 Other services to the public 48 30 11 6 3 2 0 80 9 1617
2017 None of the above 42 37 9 5 3 2 1 81 9 702
2014 Client contact centre 40 37 12 3 3 4 1 81 6 2932
2014 Health care practitioners 38 39 16 3 1 2 0 79 4 167
2014 Federal regulators 36 32 16 7 4 5 0 71 12 119
2014 Compliance, inspection and enforcement 33 39 15 4 3 6 0 77 7 568
2014 Communications or public affairs 35 38 13 4 2 8 0 80 6 285
2014 Access to information and privacy 43 31 17 3 1 5 0 78 4 120
2014 Security 40 37 13 3 3 3 1 79 7 95
2014 Science and technology 26 49 10 2 3 10 0 84 5 49
2014 Legal services 50 28 14 0 3 5 0 82 3 57
2014 Administration and operations 39 36 15 3 3 4 1 78 6 3456
2014 Human resources 40 37 12 3 3 5 0 81 6 668
2014 Financial management 43 37 11 3 2 4 0 83 6 451
2014 Procurement 41 40 6 3 6 5 0 85 9 39
2014 Real property 48 31 13 2 4 2 0 81 6 54
2014 Materiel management 37 41 18 0 0 3 0 81 0 29
2014 Information management 45 33 11 4 1 5 1 83 5 285
2014 Information technology 41 35 13 2 2 6 1 82 5 1154
2014 Internal audit 40 43 5 4 2 6 0 88 7 66
2014 Evaluation 44 30 12 8 0 7 0 79 8 124
2014 Other services to the public 39 31 16 4 4 5 1 74 9 2202
2014 None of the above 36 33 16 5 3 7 1 75 8 2171

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 41 39 9 7 5 0 0 80 11 2452
2017 Health care practitioners 25 43 11 7 13 0 0 68 21 128
2017 Federal regulators 34 41 7 11 6 0 0 75 18 104
2017 Compliance, inspection and enforcement 33 42 11 7 7 0 0 75 14 621
2017 Communications or public affairs 37 44 12 3 4 1 0 81 7 167
2017 Access to information and privacy 51 32 9 6 2 0 0 83 8 123
2017 Security 51 30 7 8 4 0 0 81 12 69
2017 Science and technology 43 42 7 7 0 0 0 86 7 26
2017 Legal services 42 38 10 4 7 0 0 80 11 28
2017 Administration and operations 39 40 8 8 5 0 0 79 13 2722
2017 Human resources 42 43 5 7 3 0 0 85 9 517
2017 Financial management 44 41 6 5 4 0 0 85 9 313
2017 Procurement 24 53 8 13 3 0 0 76 15 33
2017 Real property 42 41 6 11 0 0 0 83 11 37
2017 Materiel management 42 33 6 15 4 0 0 74 20 20
2017 Information management 44 41 8 4 2 1 0 86 6 187
2017 Information technology 38 40 12 6 4 1 0 79 10 736
2017 Internal audit 52 35 3 5 5 0 0 87 10 62
2017 Evaluation 44 37 10 6 1 2 0 83 7 99
2017 Data sciences 43 33 12 7 5 0 0 76 12 81
2017 Policy 40 42 6 9 3 0 0 82 12 588
2017 Project management 34 42 10 9 5 0 0 76 14 563
2017 Other services to the public 36 38 10 10 5 0 0 75 15 1614
2017 None of the above 37 41 8 8 6 0 0 78 14 706
2014 Client contact centre 44 39 9 5 3 0 0 83 8 2932
2014 Health care practitioners 40 38 11 9 2 0 0 78 11 167
2014 Federal regulators 36 35 13 11 4 1 0 72 16 119
2014 Compliance, inspection and enforcement 34 40 14 7 5 0 0 74 13 569
2014 Communications or public affairs 43 40 10 6 1 0 0 83 7 283
2014 Access to information and privacy 44 35 13 2 3 1 1 81 6 120
2014 Security 41 39 11 5 3 0 0 80 8 95
2014 Science and technology 31 38 12 8 9 0 2 70 17 49
2014 Legal services 53 36 8 3 0 0 0 89 3 58
2014 Administration and operations 41 39 10 5 3 0 0 81 9 3460
2014 Human resources 45 38 11 3 3 0 0 83 6 667
2014 Financial management 49 38 9 2 2 0 0 87 4 451
2014 Procurement 49 37 6 6 0 2 0 88 6 39
2014 Real property 39 46 7 6 2 0 0 85 8 54
2014 Materiel management 37 49 6 4 4 0 0 86 8 29
2014 Information management 47 31 11 7 4 0 0 78 11 285
2014 Information technology 41 38 11 5 4 1 0 80 8 1157
2014 Internal audit 42 51 5 1 0 0 0 93 1 66
2014 Evaluation 36 44 9 6 4 0 0 80 10 123
2014 Other services to the public 40 35 12 6 5 1 0 76 11 2201
2014 None of the above 39 38 11 7 4 1 0 78 11 2169

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 26 34 18 12 9 1 1 61 21 2454
2017 Health care practitioners 16 37 13 20 15 0 0 53 34 127
2017 Federal regulators 33 32 14 8 12 0 1 65 20 104
2017 Compliance, inspection and enforcement 25 34 15 13 12 0 0 59 26 626
2017 Communications or public affairs 36 43 8 10 4 0 0 79 13 169
2017 Access to information and privacy 33 39 13 10 5 0 0 72 15 122
2017 Security 36 29 15 10 9 0 0 66 19 69
2017 Science and technology 28 43 11 11 0 4 4 77 12 26
2017 Legal services 44 31 11 3 10 0 0 75 14 28
2017 Administration and operations 27 37 16 11 8 0 0 64 19 2729
2017 Human resources 36 36 14 11 4 0 0 71 15 518
2017 Financial management 31 43 14 8 5 0 0 73 12 314
2017 Procurement 20 54 6 14 6 0 0 74 21 33
2017 Real property 45 38 11 3 3 0 0 83 6 36
2017 Materiel management 35 47 7 12 0 0 0 82 12 20
2017 Information management 36 40 12 9 3 0 0 76 12 188
2017 Information technology 30 39 14 11 5 0 0 69 16 735
2017 Internal audit 35 37 8 7 12 2 0 74 18 62
2017 Evaluation 33 36 15 10 6 0 0 69 16 98
2017 Data sciences 27 44 12 12 5 0 0 71 17 81
2017 Policy 29 43 10 13 6 0 0 72 18 590
2017 Project management 28 41 11 13 6 0 1 69 19 567
2017 Other services to the public 25 32 18 14 10 0 1 58 24 1610
2017 None of the above 28 36 16 12 7 0 1 65 19 702
2014 Client contact centre 16 31 23 16 13 1 1 47 30 2935
2014 Health care practitioners 14 29 25 20 12 0 0 43 32 167
2014 Federal regulators 26 38 11 14 11 0 0 64 25 119
2014 Compliance, inspection and enforcement 19 32 19 19 12 0 0 51 30 569
2014 Communications or public affairs 30 34 16 13 7 0 0 64 20 285
2014 Access to information and privacy 27 40 12 14 7 0 1 68 20 120
2014 Security 23 39 19 11 7 0 0 63 18 95
2014 Science and technology 26 40 8 18 8 0 0 66 26 49
2014 Legal services 37 35 14 13 0 0 0 73 13 58
2014 Administration and operations 24 36 18 12 10 0 0 60 22 3460
2014 Human resources 28 36 16 12 7 0 1 65 20 669
2014 Financial management 36 39 12 6 6 0 0 76 12 451
2014 Procurement 22 43 8 10 13 0 3 67 24 39
2014 Real property 26 46 11 11 6 0 0 72 17 54
2014 Materiel management 29 28 19 21 0 0 3 59 22 29
2014 Information management 35 34 13 11 7 0 0 69 18 284
2014 Information technology 28 40 15 10 7 0 0 69 17 1156
2014 Internal audit 22 30 24 21 5 0 0 51 25 66
2014 Evaluation 30 38 14 12 6 0 1 69 17 124
2014 Other services to the public 17 31 19 16 15 1 1 49 32 2204
2014 None of the above 24 35 17 12 11 0 0 59 23 2172

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 20 36 19 14 9 2 1 57 23 2457
2017 Health care practitioners 7 28 19 22 21 3 0 37 44 128
2017 Federal regulators 18 39 15 17 12 0 0 56 29 104
2017 Compliance, inspection and enforcement 17 36 15 17 13 2 0 54 30 626
2017 Communications or public affairs 28 38 13 14 5 1 0 67 20 169
2017 Access to information and privacy 25 34 23 10 6 2 0 61 16 120
2017 Security 25 37 14 11 12 1 0 63 23 70
2017 Science and technology 32 44 14 7 4 0 0 75 11 26
2017 Legal services 32 30 14 10 14 0 0 62 25 28
2017 Administration and operations 21 38 16 14 10 1 0 59 24 2728
2017 Human resources 29 38 15 11 5 2 0 68 16 520
2017 Financial management 21 46 15 12 5 2 0 68 17 311
2017 Procurement 29 22 27 9 12 0 0 52 21 33
2017 Real property 36 53 3 6 3 0 0 89 8 37
2017 Materiel management 24 35 29 12 0 0 0 59 12 20
2017 Information management 30 41 11 10 6 1 1 72 16 187
2017 Information technology 24 38 16 13 7 2 0 64 20 737
2017 Internal audit 28 44 11 3 13 0 0 73 17 62
2017 Evaluation 18 43 17 14 7 0 2 62 21 99
2017 Data sciences 16 51 20 7 5 0 1 68 12 81
2017 Policy 20 40 15 17 8 0 0 60 25 591
2017 Project management 20 39 15 15 9 1 0 60 24 565
2017 Other services to the public 18 34 18 16 12 1 1 54 28 1612
2017 None of the above 20 36 18 15 9 1 0 57 25 702

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 31 35 14 10 8 1 1 67 18 2459
2017 Health care practitioners 27 35 9 15 14 0 0 62 29 128
2017 Federal regulators 34 38 11 6 11 0 0 72 17 103
2017 Compliance, inspection and enforcement 31 40 12 9 8 1 0 71 17 625
2017 Communications or public affairs 44 37 9 8 3 0 0 80 11 169
2017 Access to information and privacy 44 35 14 3 2 0 1 81 6 121
2017 Security 45 26 18 10 1 0 0 71 11 70
2017 Science and technology 54 28 11 7 0 0 0 82 7 26
2017 Legal services 39 16 14 14 17 0 0 55 31 28
2017 Administration and operations 33 36 14 9 7 0 1 70 16 2734
2017 Human resources 43 34 11 7 5 0 0 78 12 519
2017 Financial management 36 41 9 9 5 0 0 77 14 313
2017 Procurement 47 27 7 11 3 0 6 78 15 32
2017 Real property 56 33 3 5 0 0 3 92 6 37
2017 Materiel management 35 33 18 11 4 0 0 67 15 20
2017 Information management 45 34 10 8 2 0 1 80 10 186
2017 Information technology 45 33 11 6 3 0 1 79 9 737
2017 Internal audit 54 23 11 6 7 0 0 76 13 61
2017 Evaluation 31 40 14 9 4 0 2 72 13 99
2017 Data sciences 41 36 8 11 4 0 0 77 15 81
2017 Policy 34 38 9 11 7 0 0 72 19 589
2017 Project management 35 33 12 12 7 0 1 68 20 563
2017 Other services to the public 32 34 13 11 10 0 1 67 21 1615
2017 None of the above 32 34 15 9 8 1 1 67 17 705
2014 Client contact centre 29 35 15 11 8 0 2 65 19 2932
2014 Health care practitioners 34 34 8 14 10 0 0 68 24 167
2014 Federal regulators 26 34 18 11 11 0 0 60 22 119
2014 Compliance, inspection and enforcement 28 35 12 12 12 0 1 64 24 569
2014 Communications or public affairs 35 32 15 12 5 0 1 68 17 285
2014 Access to information and privacy 34 30 15 8 10 1 2 66 18 119
2014 Security 37 29 15 15 4 0 0 66 19 95
2014 Science and technology 40 30 10 6 14 0 0 70 20 49
2014 Legal services 51 30 9 7 2 0 0 82 9 58
2014 Administration and operations 34 35 13 11 7 0 1 69 18 3459
2014 Human resources 37 35 12 9 6 0 1 72 15 669
2014 Financial management 44 34 11 3 6 0 2 80 9 451
2014 Procurement 48 31 10 6 6 0 0 79 11 39
2014 Real property 46 43 4 6 2 0 0 89 7 54
2014 Materiel management 33 32 6 11 11 0 6 70 24 29
2014 Information management 40 33 10 8 7 1 2 74 15 284
2014 Information technology 40 36 12 7 4 0 1 76 11 1156
2014 Internal audit 25 43 13 13 6 0 0 68 19 66
2014 Evaluation 34 35 11 9 8 1 1 71 17 124
2014 Other services to the public 29 33 15 12 10 1 1 63 22 2200
2014 None of the above 33 34 14 10 8 1 1 68 18 2171

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 28 38 15 11 8 0 0 66 19 2451
2017 Health care practitioners 17 34 15 19 15 0 0 51 34 128
2017 Federal regulators 28 33 13 17 7 1 0 62 25 103
2017 Compliance, inspection and enforcement 21 42 14 11 11 0 0 63 23 626
2017 Communications or public affairs 30 42 14 9 4 1 0 73 13 169
2017 Access to information and privacy 41 32 13 11 3 0 0 73 14 122
2017 Security 30 36 12 10 12 0 0 66 22 70
2017 Science and technology 39 47 7 4 4 0 0 86 7 26
2017 Legal services 45 14 24 14 3 0 0 59 17 28
2017 Administration and operations 27 39 14 12 8 0 0 66 20 2729
2017 Human resources 36 41 10 8 5 0 0 77 13 518
2017 Financial management 33 41 11 9 6 0 0 75 14 313
2017 Procurement 26 45 6 16 6 0 0 72 22 33
2017 Real property 44 39 6 3 8 0 0 83 11 37
2017 Materiel management 29 37 8 16 9 0 0 66 26 20
2017 Information management 37 36 15 9 2 1 0 74 11 188
2017 Information technology 28 40 16 9 6 0 0 69 15 737
2017 Internal audit 38 40 9 8 5 0 0 78 13 62
2017 Evaluation 25 49 14 9 3 0 1 74 12 98
2017 Data sciences 31 43 11 7 7 0 0 74 15 80
2017 Policy 27 46 13 10 5 0 0 73 15 590
2017 Project management 24 42 15 11 8 0 0 66 20 565
2017 Other services to the public 25 36 14 14 10 0 0 61 24 1619
2017 None of the above 25 37 17 12 8 0 0 63 20 703
2014 Client contact centre 23 40 18 12 6 1 0 64 18 2932
2014 Health care practitioners 22 43 15 17 4 0 0 65 20 167
2014 Federal regulators 17 29 15 24 14 0 0 46 38 119
2014 Compliance, inspection and enforcement 16 34 18 19 13 0 0 50 31 568
2014 Communications or public affairs 21 45 17 10 5 0 0 67 15 285
2014 Access to information and privacy 30 38 20 8 5 0 0 67 13 120
2014 Security 20 32 31 10 6 1 0 52 17 94
2014 Science and technology 16 35 18 12 19 0 0 51 31 49
2014 Legal services 30 43 12 11 5 0 0 73 15 58
2014 Administration and operations 21 38 20 13 8 1 0 59 21 3462
2014 Human resources 25 36 21 11 6 0 0 61 17 668
2014 Financial management 33 40 14 8 5 0 0 73 13 451
2014 Procurement 30 32 15 10 12 0 0 62 22 39
2014 Real property 15 42 24 15 4 0 0 57 19 54
2014 Materiel management 17 52 24 4 4 0 0 69 8 29
2014 Information management 30 32 17 13 8 1 0 63 20 285
2014 Information technology 21 38 21 13 7 0 0 59 20 1156
2014 Internal audit 17 39 26 9 9 0 0 56 18 66
2014 Evaluation 22 37 21 15 5 1 0 60 20 124
2014 Other services to the public 22 35 19 15 10 1 0 57 24 2202
2014 None of the above 21 36 20 14 8 1 0 58 22 2172

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 37 42 10 7 4 0 0 79 11 2463
2017 Health care practitioners 30 45 10 7 9 0 0 75 16 128
2017 Federal regulators 43 37 10 7 2 0 0 80 9 103
2017 Compliance, inspection and enforcement 31 44 12 8 5 0 0 75 13 625
2017 Communications or public affairs 39 40 11 8 2 0 0 79 10 169
2017 Access to information and privacy 48 35 10 4 2 0 0 84 6 123
2017 Security 42 34 9 8 6 0 0 77 15 70
2017 Science and technology 46 36 14 0 4 0 0 82 4 26
2017 Legal services 40 39 10 7 3 0 0 79 11 28
2017 Administration and operations 35 42 12 7 4 0 0 77 11 2730
2017 Human resources 42 41 8 6 3 0 0 83 9 520
2017 Financial management 36 43 10 7 4 0 0 79 11 313
2017 Procurement 30 50 14 0 6 0 0 80 6 33
2017 Real property 36 49 10 3 0 3 0 87 3 37
2017 Materiel management 52 48 0 0 0 0 0 100 0 20
2017 Information management 41 41 8 6 3 0 0 82 10 186
2017 Information technology 36 40 13 8 3 0 0 76 11 736
2017 Internal audit 41 38 12 3 4 2 0 81 7 62
2017 Evaluation 41 39 9 6 5 0 1 80 11 99
2017 Data sciences 38 38 8 8 7 0 0 76 16 81
2017 Policy 38 42 9 7 3 0 0 81 10 591
2017 Project management 33 41 12 8 6 0 0 74 14 564
2017 Other services to the public 37 39 12 8 5 0 0 76 12 1616
2017 None of the above 36 40 12 7 5 0 0 76 12 704
2014 Client contact centre 35 42 13 6 4 0 0 77 10 2934
2014 Health care practitioners 36 47 8 5 3 1 0 84 8 166
2014 Federal regulators 37 32 17 10 4 0 0 70 14 119
2014 Compliance, inspection and enforcement 32 43 13 8 5 0 0 74 13 569
2014 Communications or public affairs 35 40 10 9 6 0 0 75 15 285
2014 Access to information and privacy 45 38 11 2 2 1 1 85 4 120
2014 Security 31 38 19 4 6 1 1 70 11 95
2014 Science and technology 38 26 19 12 6 0 0 63 18 49
2014 Legal services 40 39 14 7 0 0 0 80 7 58
2014 Administration and operations 32 42 13 7 5 0 0 75 12 3459
2014 Human resources 37 42 10 6 5 0 0 79 11 667
2014 Financial management 36 43 12 6 3 0 0 79 9 451
2014 Procurement 38 40 3 11 9 0 0 78 19 39
2014 Real property 32 51 6 9 2 0 0 83 11 53
2014 Materiel management 30 33 20 14 0 4 0 65 15 29
2014 Information management 38 36 14 5 6 0 0 75 11 284
2014 Information technology 35 41 14 6 4 0 0 76 10 1156
2014 Internal audit 28 47 14 8 3 0 0 75 11 66
2014 Evaluation 38 40 14 6 3 0 0 77 9 123
2014 Other services to the public 36 40 12 7 5 0 0 76 12 2199
2014 None of the above 32 41 13 8 5 0 0 74 13 2171
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 51 30 8 6 5 0 0 81 11 2461
2017 Health care practitioners 46 26 6 9 11 1 0 73 21 128
2017 Federal regulators 54 21 7 5 13 0 0 74 18 104
2017 Compliance, inspection and enforcement 46 29 9 8 8 0 0 75 16 627
2017 Communications or public affairs 55 27 5 8 4 1 1 83 12 169
2017 Access to information and privacy 52 25 10 9 4 0 0 77 12 123
2017 Security 56 24 7 8 5 0 0 80 13 70
2017 Science and technology 59 14 10 10 7 0 0 73 17 27
2017 Legal services 55 28 10 0 7 0 0 83 7 28
2017 Administration and operations 52 29 7 7 6 0 0 81 12 2736
2017 Human resources 56 29 3 6 5 0 0 85 11 520
2017 Financial management 56 26 7 6 4 1 0 83 10 313
2017 Procurement 74 14 6 3 3 0 0 88 5 33
2017 Real property 66 20 3 3 6 3 0 89 9 37
2017 Materiel management 51 27 2 4 11 5 0 82 16 20
2017 Information management 59 27 8 3 2 1 0 87 5 188
2017 Information technology 55 27 9 4 3 0 0 83 8 738
2017 Internal audit 64 18 8 2 8 0 0 82 10 62
2017 Evaluation 53 31 7 5 4 1 0 85 8 99
2017 Data sciences 54 28 4 6 7 1 0 83 14 81
2017 Policy 56 27 5 7 5 0 0 83 11 591
2017 Project management 51 27 7 9 5 0 0 79 14 567
2017 Other services to the public 49 28 8 8 6 0 0 78 14 1619
2017 None of the above 49 29 9 5 7 0 0 79 12 704

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 52 28 9 5 4 1 0 81 9 2455
2017 Health care practitioners 45 29 8 7 11 1 0 74 18 127
2017 Federal regulators 50 23 10 5 12 0 0 73 17 104
2017 Compliance, inspection and enforcement 45 30 11 6 7 1 0 76 13 626
2017 Communications or public affairs 54 29 8 5 4 0 0 83 9 169
2017 Access to information and privacy 49 27 12 8 3 1 1 77 12 123
2017 Security 59 22 6 11 2 0 0 80 13 70
2017 Science and technology 57 18 7 14 4 0 0 75 18 26
2017 Legal services 55 24 7 3 7 4 0 82 11 28
2017 Administration and operations 53 26 10 6 5 1 0 79 11 2729
2017 Human resources 56 25 8 6 5 0 0 82 10 518
2017 Financial management 52 30 9 4 4 1 0 83 8 313
2017 Procurement 68 17 12 4 0 0 0 84 4 33
2017 Real property 70 19 3 3 3 3 0 91 6 36
2017 Materiel management 57 26 2 11 4 0 0 83 15 20
2017 Information management 54 31 9 2 2 2 0 86 4 188
2017 Information technology 56 26 10 4 3 1 0 83 6 737
2017 Internal audit 63 21 5 2 10 0 0 83 12 62
2017 Evaluation 55 28 7 8 2 1 0 84 10 99
2017 Data sciences 50 28 7 5 7 2 0 80 13 81
2017 Policy 58 24 6 6 4 1 0 84 10 590
2017 Project management 53 26 7 8 4 1 0 80 13 566
2017 Other services to the public 50 28 10 7 5 1 0 79 11 1619
2017 None of the above 50 27 10 6 6 1 0 78 12 702

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 24 34 14 15 12 0 0 58 28 2460
2017 Health care practitioners 13 29 15 20 23 1 0 42 43 128
2017 Federal regulators 25 31 12 12 19 0 0 57 31 104
2017 Compliance, inspection and enforcement 23 33 13 14 17 0 0 56 31 626
2017 Communications or public affairs 29 36 10 16 9 0 0 65 25 169
2017 Access to information and privacy 41 25 19 6 9 0 1 67 15 123
2017 Security 37 25 16 16 4 0 1 63 20 70
2017 Science and technology 21 40 25 11 4 0 0 61 14 26
2017 Legal services 20 22 21 17 21 0 0 42 38 28
2017 Administration and operations 25 35 14 13 13 0 0 60 26 2732
2017 Human resources 32 38 12 11 7 0 0 70 18 520
2017 Financial management 36 36 10 10 8 0 0 72 18 313
2017 Procurement 27 41 16 11 5 0 0 68 16 33
2017 Real property 49 33 11 0 6 2 0 83 6 37
2017 Materiel management 42 23 0 0 29 6 0 69 31 19
2017 Information management 32 35 14 9 8 1 0 68 17 188
2017 Information technology 31 36 13 10 8 1 0 68 18 737
2017 Internal audit 36 31 14 13 6 0 0 67 20 62
2017 Evaluation 30 38 11 14 8 0 0 67 22 99
2017 Data sciences 33 38 10 9 11 0 0 71 19 81
2017 Policy 33 33 11 13 10 0 0 65 24 590
2017 Project management 25 34 11 15 14 1 0 60 29 567
2017 Other services to the public 24 32 14 16 14 0 0 56 30 1618
2017 None of the above 25 30 15 15 14 0 0 55 29 703

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 29 36 18 9 7 1 0 66 16 2452
2017 Health care practitioners 19 29 22 9 19 2 0 49 29 128
2017 Federal regulators 39 32 10 8 11 0 0 71 19 104
2017 Compliance, inspection and enforcement 27 37 18 8 9 2 0 65 17 626
2017 Communications or public affairs 40 34 13 6 6 1 0 74 12 169
2017 Access to information and privacy 41 31 17 7 5 0 0 72 12 123
2017 Security 40 28 14 12 5 1 0 69 17 70
2017 Science and technology 32 36 22 7 0 0 4 70 7 26
2017 Legal services 39 30 17 7 7 0 0 69 14 28
2017 Administration and operations 30 37 18 9 6 1 0 67 14 2731
2017 Human resources 45 37 10 6 3 0 0 82 8 518
2017 Financial management 38 42 11 5 3 0 0 80 8 313
2017 Procurement 40 39 15 3 4 0 0 79 6 33
2017 Real property 57 33 2 6 0 3 0 93 6 37
2017 Materiel management 44 32 7 5 12 0 0 76 16 20
2017 Information management 36 37 15 6 4 2 0 74 10 188
2017 Information technology 42 35 12 7 2 2 0 78 9 737
2017 Internal audit 41 36 12 7 5 0 0 77 12 61
2017 Evaluation 45 27 16 9 3 1 0 72 12 98
2017 Data sciences 37 37 12 7 6 0 0 74 13 81
2017 Policy 35 38 12 9 5 1 0 74 14 591
2017 Project management 30 41 13 9 7 0 0 71 16 565
2017 Other services to the public 27 34 17 11 9 1 0 62 21 1613
2017 None of the above 31 33 18 9 7 1 1 65 16 704

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 5 19 39 24 13 0 0 24 37 2448
2017 Health care practitioners 4 31 40 13 13 0 0 35 25 126
2017 Federal regulators 7 13 26 36 17 0 0 21 53 104
2017 Compliance, inspection and enforcement 3 15 44 25 13 0 0 18 38 622
2017 Communications or public affairs 4 22 45 23 6 0 0 26 29 167
2017 Access to information and privacy 14 25 41 15 5 0 0 39 20 121
2017 Security 11 19 45 17 7 0 1 31 24 69
2017 Science and technology 11 14 44 25 7 0 0 25 32 26
2017 Legal services 8 17 41 27 7 0 0 25 34 28
2017 Administration and operations 5 20 41 22 12 0 0 24 35 2709
2017 Human resources 6 20 40 26 7 0 0 27 33 513
2017 Financial management 5 20 42 27 6 0 0 25 33 313
2017 Procurement 3 20 30 30 17 0 0 23 47 33
2017 Real property 6 28 27 26 11 3 0 34 39 37
2017 Materiel management 6 37 22 26 10 0 0 43 35 20
2017 Information management 10 26 42 16 5 0 0 37 21 183
2017 Information technology 4 24 44 19 8 1 0 29 27 728
2017 Internal audit 2 31 38 23 6 0 0 33 29 62
2017 Evaluation 7 22 42 24 5 0 0 29 29 98
2017 Data sciences 8 21 41 25 5 0 0 29 30 80
2017 Policy 4 21 44 21 9 0 0 26 30 587
2017 Project management 4 18 41 24 13 0 0 22 37 562
2017 Other services to the public 6 19 38 23 14 0 0 24 37 1594
2017 None of the above 5 16 42 23 13 0 1 22 36 694

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 14 25 39 16 6 0 0 22 39 2443
2017 Health care practitioners 16 15 44 17 7 0 0 25 31 126
2017 Federal regulators 18 31 33 12 6 0 0 18 49 103
2017 Compliance, inspection and enforcement 13 24 40 16 6 0 0 22 37 622
2017 Communications or public affairs 7 22 40 23 8 0 0 31 30 167
2017 Access to information and privacy 6 20 35 24 13 1 2 38 27 122
2017 Security 10 14 36 27 11 0 1 39 25 70
2017 Science and technology 10 24 25 20 20 0 0 41 34 27
2017 Legal services 3 31 41 12 13 0 0 25 35 28
2017 Administration and operations 12 24 41 16 7 0 0 23 36 2702
2017 Human resources 8 23 41 19 9 0 0 28 31 512
2017 Financial management 9 21 36 25 8 0 0 34 30 308
2017 Procurement 6 28 36 28 3 0 0 31 33 33
2017 Real property 6 30 36 25 3 0 0 28 36 36
2017 Materiel management 14 16 8 39 17 0 5 59 32 20
2017 Information management 8 17 41 19 14 0 1 34 25 186
2017 Information technology 9 18 42 22 9 0 0 31 27 733
2017 Internal audit 11 14 48 24 2 0 2 26 25 61
2017 Evaluation 11 25 38 19 8 0 0 27 36 99
2017 Data sciences 7 14 44 24 10 0 1 34 21 80
2017 Policy 9 22 40 19 10 0 0 29 31 580
2017 Project management 13 26 37 18 6 0 0 24 39 557
2017 Other services to the public 16 24 38 15 6 0 0 22 40 1598
2017 None of the above 13 25 38 16 7 0 1 23 39 690
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Client contact centre 19 81 2452
2017 Health care practitioners 25 75 127
2017 Federal regulators 33 67 103
2017 Compliance, inspection and enforcement 28 72 621
2017 Communications or public affairs 25 75 169
2017 Access to information and privacy 26 74 122
2017 Security 22 78 68
2017 Science and technology 17 83 27
2017 Legal services 35 65 28
2017 Administration and operations 21 79 2714
2017 Human resources 16 84 515
2017 Financial management 15 85 311
2017 Information management 23 77 187
2017 Information technology 14 86 735
2017 Internal audit 13 87 62
2017 Evaluation 21 79 98
2017 Data sciences 19 81 80
2017 Policy 21 79 587
2017 Project management 21 79 561
2017 Other services to the public 23 77 1611
2017 None of the above 21 79 690
2014 Client contact centre 15 85 2931
2014 Health care practitioners 14 86 167
2014 Federal regulators 23 77 119
2014 Compliance, inspection and enforcement 20 80 569
2014 Communications or public affairs 15 85 285
2014 Access to information and privacy 21 79 120
2014 Security 22 78 95
2014 Science and technology 28 72 49
2014 Legal services 8 92 58
2014 Administration and operations 18 82 3455
2014 Human resources 15 85 669
2014 Financial management 12 88 451
2014 Materiel management 22 78 29
2014 Information management 18 82 285
2014 Information technology 12 88 1156
2014 Internal audit 9 91 66
2014 Evaluation 18 82 123
2014 Other services to the public 20 80 2196
2014 None of the above 17 83 2167

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 45 459
2017 Health care practitioners 55 32
2017 Federal regulators 49 34
2017 Compliance, inspection and enforcement 48 177
2017 Communications or public affairs 33 42
2017 Access to information and privacy 59 30
2017 Administration and operations 49 568
2017 Human resources 43 82
2017 Financial management 53 45
2017 Information management 53 44
2017 Information technology 60 100
2017 Evaluation 43 22
2017 Data sciences 47 15
2017 Policy 31 125
2017 Project management 48 122
2017 Other services to the public 50 368
2017 None of the above 54 148
2014 Client contact centre 50 444
2014 Health care practitioners 46 24
2014 Federal regulators 51 27
2014 Compliance, inspection and enforcement 56 112
2014 Communications or public affairs 48 42
2014 Access to information and privacy 57 25
2014 Security 24 21
2014 Science and technology 71 14
2014 Administration and operations 51 621
2014 Human resources 48 99
2014 Financial management 46 53
2014 Information management 47 51
2014 Information technology 40 137
2014 Evaluation 26 23
2014 Other services to the public 54 438
2014 None of the above 50 370

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 52 459
2017 Health care practitioners 73 32
2017 Federal regulators 71 34
2017 Compliance, inspection and enforcement 61 177
2017 Communications or public affairs 81 42
2017 Access to information and privacy 69 30
2017 Security 61 16
2017 Administration and operations 63 568
2017 Human resources 71 82
2017 Financial management 65 45
2017 Information management 51 44
2017 Information technology 51 100
2017 Evaluation 57 22
2017 Data sciences 66 15
2017 Policy 77 125
2017 Project management 75 122
2017 Other services to the public 58 368
2017 None of the above 62 148
2014 Client contact centre 58 444
2014 Health care practitioners 55 24
2014 Federal regulators 67 27
2014 Compliance, inspection and enforcement 60 112
2014 Communications or public affairs 71 42
2014 Access to information and privacy 64 25
2014 Security 72 21
2014 Science and technology 51 14
2014 Administration and operations 61 621
2014 Human resources 66 99
2014 Financial management 65 53
2014 Information management 62 51
2014 Information technology 68 137
2014 Evaluation 79 23
2014 Other services to the public 59 438
2014 None of the above 62 370

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 7 459
2017 Health care practitioners 0 32
2017 Compliance, inspection and enforcement 6 177
2017 Access to information and privacy 0 30
2017 Administration and operations 7 568
2017 Human resources 8 82
2017 Information technology 5 100
2017 Data sciences 0 15
2017 Policy 4 125
2017 Project management 9 122
2017 Other services to the public 5 368
2017 None of the above 7 148
2014 Client contact centre 6 444
2014 Science and technology 0 14
2014 Administration and operations 6 621
2014 Human resources 7 99
2014 Financial management 9 53
2014 Information management 9 51
2014 Information technology 7 137
2014 Other services to the public 3 438
2014 None of the above 6 370

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Federal regulators 0 34
2017 Compliance, inspection and enforcement 0 177
2017 Communications or public affairs 0 42
2017 Access to information and privacy 0 30
2017 Security 0 16
2017 Legal services 0 10
2017 Administration and operations 0 568
2017 Human resources 0 82
2017 Financial management 0 45
2017 Information management 0 44
2017 Evaluation 0 22
2017 Data sciences 0 15
2017 Policy 0 125
2017 Project management 0 122
2017 Other services to the public 0 368
2017 None of the above 0 148
2014 Health care practitioners 0 24
2014 Federal regulators 0 27
2014 Compliance, inspection and enforcement 0 112
2014 Communications or public affairs 0 42
2014 Access to information and privacy 0 25
2014 Security 0 21
2014 Science and technology 0 14
2014 Administration and operations 0 621
2014 Financial management 0 53
2014 Information technology 0 137
2014 Evaluation 0 23
2014 None of the above 0 370

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 2 459
2017 Federal regulators 0 34
2017 Compliance, inspection and enforcement 3 177
2017 Legal services 0 10
2017 Administration and operations 5 568
2017 Information technology 5 100
2017 Evaluation 0 22
2017 Policy 5 125
2017 Other services to the public 3 368
2014 Client contact centre 2 444
2014 Compliance, inspection and enforcement 0 112
2014 Communications or public affairs 0 42
2014 Administration and operations 2 621
2014 Human resources 6 99
2014 Information technology 6 137
2014 Other services to the public 3 438
2014 None of the above 3 370

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 32 459
2017 Health care practitioners 22 32
2017 Compliance, inspection and enforcement 25 177
2017 Administration and operations 12 568
2017 Data sciences 0 15
2017 Project management 9 122
2017 Other services to the public 27 368
2017 None of the above 3 148
2014 Client contact centre 24 444
2014 Compliance, inspection and enforcement 13 112
2014 Communications or public affairs 0 42
2014 Administration and operations 11 621
2014 Human resources 5 99
2014 Other services to the public 22 438
2014 None of the above 7 370

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 2 459
2017 Health care practitioners 0 32
2017 Compliance, inspection and enforcement 4 177
2017 Security 0 16
2017 Legal services 0 10
2017 Administration and operations 3 568
2017 Information management 0 44
2017 Evaluation 0 22
2017 Data sciences 0 15
2017 Project management 4 122
2017 Other services to the public 4 368
2017 None of the above 5 148
2014 Client contact centre 3 444
2014 Communications or public affairs 0 42
2014 Science and technology 0 14
2014 Administration and operations 5 621
2014 Human resources 8 99
2014 Information technology 8 137
2014 Evaluation 0 23
2014 Other services to the public 2 438
2014 None of the above 2 370
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Client contact centre 12 88 2460
2017 Health care practitioners 13 87 128
2017 Federal regulators 20 80 104
2017 Compliance, inspection and enforcement 17 83 624
2017 Communications or public affairs 11 89 168
2017 Access to information and privacy 17 83 123
2017 Security 12 88 67
2017 Administration and operations 11 89 2726
2017 Human resources 11 89 517
2017 Financial management 12 88 313
2017 Information management 11 89 188
2017 Information technology 9 91 737
2017 Internal audit 11 89 62
2017 Evaluation 10 90 98
2017 Data sciences 15 85 81
2017 Policy 15 85 589
2017 Project management 16 84 562
2017 Other services to the public 14 86 1614
2017 None of the above 11 89 705
2014 Client contact centre 7 93 2928
2014 Health care practitioners 15 85 163
2014 Federal regulators 12 88 118
2014 Compliance, inspection and enforcement 8 92 567
2014 Communications or public affairs 7 93 285
2014 Access to information and privacy 8 92 120
2014 Security 11 89 95
2014 Science and technology 10 90 49
2014 Administration and operations 8 92 3453
2014 Human resources 5 95 667
2014 Financial management 6 94 450
2014 Information management 8 92 285
2014 Information technology 5 95 1156
2014 Internal audit 8 92 66
2014 Evaluation 8 92 124
2014 Other services to the public 9 91 2198
2014 None of the above 8 92 2171

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 34 290
2017 Health care practitioners 46 17
2017 Compliance, inspection and enforcement 36 104
2017 Communications or public affairs 34 19
2017 Access to information and privacy 45 21
2017 Administration and operations 30 305
2017 Human resources 21 54
2017 Financial management 40 39
2017 Information management 38 21
2017 Information technology 45 66
2017 Policy 24 85
2017 Project management 34 87
2017 Other services to the public 37 219
2017 None of the above 40 81
2014 Client contact centre 31 205
2014 Health care practitioners 20 24
2014 Compliance, inspection and enforcement 27 45
2014 Communications or public affairs 31 19
2014 Access to information and privacy 51 10
2014 Security 47 11
2014 Administration and operations 34 254
2014 Human resources 35 33
2014 Financial management 50 26
2014 Information management 44 23
2014 Information technology 40 55
2014 Other services to the public 39 207
2014 None of the above 36 172

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 67 290
2017 Health care practitioners 76 17
2017 Compliance, inspection and enforcement 74 104
2017 Administration and operations 81 306
2017 Human resources 81 54
2017 Financial management 74 39
2017 Information technology 74 66
2017 Data sciences 100 11
2017 Policy 85 85
2017 Project management 85 87
2017 Other services to the public 72 219
2017 None of the above 79 81
2014 Client contact centre 78 205
2014 Health care practitioners 83 24
2014 Federal regulators 86 15
2014 Compliance, inspection and enforcement 84 45
2014 Communications or public affairs 95 19
2014 Access to information and privacy 62 10
2014 Security 80 11
2014 Administration and operations 78 254
2014 Human resources 85 33
2014 Financial management 92 26
2014 Information management 91 23
2014 Information technology 83 55
2014 Evaluation 82 11
2014 Other services to the public 78 207
2014 None of the above 83 172

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 4 290
2017 Health care practitioners 0 17
2017 Federal regulators 0 21
2017 Communications or public affairs 0 19
2017 Access to information and privacy 0 21
2017 Administration and operations 5 305
2017 Data sciences 0 11
2014 Federal regulators 0 15
2014 Communications or public affairs 0 19
2014 Access to information and privacy 0 10
2014 Security 0 11
2014 Administration and operations 4 254
2014 Information management 0 23
2014 Other services to the public 0 207
2014 None of the above 4 172

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Health care practitioners 0 17
2017 Federal regulators 0 21
2017 Compliance, inspection and enforcement 0 104
2017 Communications or public affairs 0 19
2017 Access to information and privacy 0 21
2017 Human resources 0 54
2017 Financial management 0 39
2017 Information technology 0 66
2017 Evaluation 0 10
2017 Data sciences 0 11
2017 Other services to the public 0 219
2017 None of the above 0 81
2014 Health care practitioners 0 24
2014 Federal regulators 0 15
2014 Compliance, inspection and enforcement 0 45
2014 Communications or public affairs 0 19
2014 Access to information and privacy 0 10
2014 Security 0 11
2014 Administration and operations 0 254
2014 Financial management 0 26
2014 Information management 0 23
2014 Information technology 0 55
2014 Evaluation 0 11
2014 Other services to the public 0 207
2014 None of the above 0 172

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 6 290
2017 Federal regulators 0 21
2017 Compliance, inspection and enforcement 6 104
2017 Access to information and privacy 0 21
2017 Administration and operations 7 305
2017 Financial management 0 39
2017 Evaluation 0 10
2017 Data sciences 0 11
2017 Other services to the public 6 219
2014 Client contact centre 5 205
2014 Security 0 11
2014 Administration and operations 5 254
2014 Human resources 16 33
2014 Information management 0 23
2014 Information technology 9 55
2014 Other services to the public 3 207
2014 None of the above 6 172

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 25 290
2017 Compliance, inspection and enforcement 18 104
2017 Administration and operations 8 305
2017 Financial management 0 39
2017 Evaluation 0 10
2017 Data sciences 0 11
2017 Project management 12 87
2017 Other services to the public 23 219
2017 None of the above 7 81
2014 Client contact centre 20 205
2014 Federal regulators 0 15
2014 Communications or public affairs 0 19
2014 Administration and operations 12 254
2014 Information management 0 23
2014 Evaluation 0 11
2014 Other services to the public 16 207
2014 None of the above 4 172

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 6 290
2017 Compliance, inspection and enforcement 11 104
2017 Communications or public affairs 0 19
2017 Administration and operations 6 305
2017 Human resources 13 54
2017 Information technology 12 66
2017 Evaluation 0 10
2017 Data sciences 0 11
2017 Policy 6 86
2017 Project management 8 87
2017 Other services to the public 8 219
2017 None of the above 9 81
2014 Client contact centre 8 205
2014 Federal regulators 0 15
2014 Communications or public affairs 0 19
2014 Administration and operations 11 254
2014 Human resources 18 33
2014 Information management 0 23
2014 Information technology 9 55
2014 Evaluation 0 11
2014 Other services to the public 7 207
2014 None of the above 8 172