2017 Public Service Employee Annual Survey Results for Employment and Social Development Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CS

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 32 9 3 3 5 1 83 7 692
2017 CS-01 45 33 12 1 2 4 2 83 4 89
2017 CS-02 45 32 10 5 4 4 0 80 9 275
2017 CS-03 48 33 8 3 3 6 0 86 6 198
2017 CS-04 48 34 9 3 3 3 0 85 6 67
2017 CS-05 74 26 0 0 0 0 0 100 0 19
2014 CS 40 35 14 2 2 6 1 81 4 1093
2014 CS-01 47 33 12 2 1 6 1 85 3 200
2014 CS-02 35 37 15 3 2 7 1 78 6 482
2014 CS-03 42 37 10 3 2 5 1 84 5 278
2014 CS-04 44 34 20 0 1 0 1 79 1 92
2014 CS-05 58 26 10 3 0 3 0 87 3 31

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 38 40 12 5 3 1 0 80 8 689
2017 CS-01 39 36 16 3 3 1 1 77 7 88
2017 CS-02 33 45 11 5 4 1 0 79 10 273
2017 CS-03 45 33 14 6 2 0 0 79 8 198
2017 CS-04 40 48 7 3 1 0 0 88 4 67
2017 CS-05 47 47 0 5 0 0 0 95 5 19
2014 CS 41 37 12 5 3 1 0 80 8 1096
2014 CS-01 43 36 12 3 7 1 0 79 9 200
2014 CS-02 38 38 12 6 3 2 0 77 10 483
2014 CS-03 44 38 12 3 2 0 0 82 5 278
2014 CS-04 46 39 12 3 0 0 0 85 3 93
2014 CS-05 59 28 3 6 3 0 0 88 9 32
2011 CS 31 43 16 5 3 1 0 75 9 1655
2011 CS-01 35 38 17 4 3 2 0 75 7 266
2011 CS-02 26 45 17 6 4 1 0 73 10 643
2011 CS-03 31 43 16 5 4 1 0 75 9 525
2011 CS-04 39 44 9 7 1 1 0 83 7 169
2011 CS-05 50 30 16 5 0 0 0 80 5 44
2008 CS 21 44 17 10 8 1 0 65 18 1462
2008 CS-01 19 39 20 13 9 1 0 58 22 295
2008 CS-02 20 45 17 10 8 1 0 66 18 611
2008 CS-03 19 46 16 9 8 1 0 66 18 368
2008 CS-04 33 43 11 7 4 1 1 78 11 136
2008 CS-05 31 53 3 9 0 3 0 87 10 32

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 41 15 10 5 0 0 70 15 688
2017 CS-01 23 44 16 11 5 0 1 67 16 87
2017 CS-02 26 39 18 10 7 0 0 65 17 274
2017 CS-03 34 39 12 10 5 1 0 73 15 197
2017 CS-04 33 40 16 10 0 0 0 73 10 67
2017 CS-05 47 37 5 5 5 0 0 84 11 19
2014 CS 27 41 14 10 7 0 0 68 17 1095
2014 CS-01 20 45 13 14 8 0 0 65 22 200
2014 CS-02 29 39 15 10 7 0 0 69 17 482
2014 CS-03 31 42 14 8 6 0 0 73 14 278
2014 CS-04 28 34 21 11 6 0 0 62 17 93
2014 CS-05 31 34 9 16 9 0 0 66 25 32

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 23 40 16 12 7 1 0 64 19 689
2017 CS-01 21 38 19 13 6 1 1 61 20 89
2017 CS-02 18 43 18 8 10 2 1 63 18 273
2017 CS-03 27 38 16 12 7 1 0 66 18 197
2017 CS-04 28 34 16 16 4 0 0 63 21 67
2017 CS-05 42 42 0 16 0 0 0 84 16 19

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 47 33 11 6 2 0 1 81 8 689
2017 CS-01 47 31 11 3 3 0 3 81 7 89
2017 CS-02 43 36 13 4 3 0 1 80 7 272
2017 CS-03 53 28 11 8 1 0 0 81 9 198
2017 CS-04 40 34 12 9 4 0 0 75 13 67
2017 CS-05 42 53 0 5 0 0 0 95 5 19
2014 CS 40 35 12 6 5 0 1 77 11 1095
2014 CS-01 39 34 13 8 3 2 3 76 11 200
2014 CS-02 40 37 10 6 5 0 1 78 11 483
2014 CS-03 45 33 12 5 3 0 1 79 8 277
2014 CS-04 35 38 13 5 9 0 0 73 14 93
2014 CS-05 41 31 9 13 6 0 0 72 19 32
2011 CS 44 36 10 6 2 1 1 81 8 1655
2011 CS-01 38 35 13 7 3 2 1 76 11 268
2011 CS-02 46 37 8 6 2 1 1 84 8 644
2011 CS-03 47 33 11 5 2 0 1 81 7 524
2011 CS-04 43 40 9 8 1 0 0 82 9 167
2011 CS-05 25 41 14 18 2 0 0 66 20 44

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 29 40 17 8 6 0 0 70 14 689
2017 CS-01 28 39 20 6 6 0 1 68 11 89
2017 CS-02 26 40 17 10 7 0 0 66 16 273
2017 CS-03 31 37 17 8 6 0 0 69 14 197
2017 CS-04 28 49 13 7 1 0 0 78 9 67
2017 CS-05 53 37 5 0 5 0 0 89 5 19
2014 CS 19 38 21 13 7 1 0 58 21 1095
2014 CS-01 21 36 22 11 10 0 0 57 21 199
2014 CS-02 19 39 21 13 8 1 0 58 21 483
2014 CS-03 18 41 21 13 6 1 0 60 19 278
2014 CS-04 18 35 23 16 6 1 0 54 23 93
2014 CS-05 34 41 16 6 3 0 0 75 9 32
2011 CS 19 41 20 13 6 1 0 60 19 1649
2011 CS-01 18 37 20 14 9 1 0 56 24 266
2011 CS-02 20 40 21 12 6 1 0 60 18 642
2011 CS-03 17 44 20 13 6 0 0 61 18 520
2011 CS-04 20 40 21 15 4 0 0 60 19 169
2011 CS-05 34 41 11 11 0 2 0 77 12 44
2008 CS 15 36 22 17 10 0 0 51 27 1462
2008 CS-01 11 34 21 20 14 0 0 45 34 295
2008 CS-02 16 35 23 16 10 0 0 52 26 613
2008 CS-03 12 38 24 16 10 0 0 50 26 367
2008 CS-04 23 36 19 16 5 1 1 60 21 135
2008 CS-05 19 38 13 19 13 0 0 56 31 32

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 37 40 13 7 3 0 0 77 10 689
2017 CS-01 33 44 13 7 2 0 1 77 9 89
2017 CS-02 35 40 15 7 3 0 0 75 10 274
2017 CS-03 36 40 15 5 4 0 0 76 9 196
2017 CS-04 40 37 10 10 1 0 0 78 12 67
2017 CS-05 68 21 0 11 0 0 0 89 11 19
2014 CS 34 42 14 7 3 0 0 76 10 1094
2014 CS-01 31 43 14 9 4 0 0 74 13 200
2014 CS-02 35 41 16 5 3 0 0 76 8 483
2014 CS-03 36 41 11 8 4 0 0 77 12 277
2014 CS-04 27 49 16 4 4 0 0 75 9 93
2014 CS-05 35 48 3 10 0 3 0 87 10 31
2011 CS 40 42 9 6 3 0 0 82 9 1659
2011 CS-01 36 44 10 6 3 0 0 80 9 268
2011 CS-02 40 42 8 5 4 0 0 82 9 644
2011 CS-03 41 41 8 8 2 0 0 83 9 527
2011 CS-04 39 44 10 4 3 0 0 83 7 168
2011 CS-05 43 48 5 5 0 0 0 91 5 44
2008 CS 34 44 11 8 4 0 0 78 11 1463
2008 CS-01 28 42 13 12 6 0 0 70 17 295
2008 CS-02 34 46 10 6 4 0 0 80 10 613
2008 CS-03 34 45 10 8 4 0 0 79 12 367
2008 CS-04 44 38 10 7 1 0 0 82 8 136
2008 CS-05 41 41 13 0 6 0 0 81 6 32
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 57 26 9 5 3 0 0 83 8 691
2017 CS-01 61 25 9 3 1 0 1 86 5 89
2017 CS-02 55 25 9 5 4 1 1 82 10 275
2017 CS-03 59 25 9 5 3 1 0 84 7 198
2017 CS-04 52 31 9 4 3 0 0 84 7 67
2017 CS-05 72 17 6 6 0 0 0 89 6 18

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 56 25 10 4 3 1 0 83 6 689
2017 CS-01 61 27 8 1 2 0 1 89 3 89
2017 CS-02 54 27 11 3 3 1 1 83 7 274
2017 CS-03 58 23 11 5 2 2 0 82 7 197
2017 CS-04 52 28 12 3 3 1 0 82 6 67
2017 CS-05 83 6 6 6 0 0 0 89 6 18

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 30 38 15 9 7 1 0 68 17 689
2017 CS-01 35 39 13 6 4 0 2 76 10 89
2017 CS-02 26 39 14 10 9 1 0 66 20 273
2017 CS-03 33 34 16 11 6 1 0 68 16 198
2017 CS-04 30 34 13 13 9 0 0 64 22 67
2017 CS-05 50 39 6 0 6 0 0 89 6 18

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 42 36 12 6 2 2 0 79 8 688
2017 CS-01 35 43 9 6 2 3 1 82 8 88
2017 CS-02 38 37 13 7 3 2 0 77 10 273
2017 CS-03 44 33 13 7 2 2 0 78 9 198
2017 CS-04 58 24 13 4 0 0 0 82 4 67
2017 CS-05 61 33 0 6 0 0 0 94 6 18

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 3 24 47 19 7 0 0 27 26 680
2017 CS-01 6 32 40 14 6 0 2 39 20 87
2017 CS-02 3 26 49 16 6 0 0 29 22 274
2017 CS-03 3 21 50 19 6 1 0 24 26 193
2017 CS-04 2 11 41 34 13 0 0 13 47 64
2017 CS-05 0 0 37 58 5 0 0 0 63 19

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 8 18 43 23 8 0 0 31 26 687
2017 CS-01 8 12 38 29 10 0 2 40 21 89
2017 CS-02 8 17 44 23 8 0 0 32 25 273
2017 CS-03 8 17 44 23 7 1 0 30 25 196
2017 CS-04 12 36 33 14 5 0 0 18 48 66
2017 CS-05 0 26 47 26 0 0 0 26 26 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 13 87 687
2017 CS-01 16 84 88
2017 CS-02 11 89 273
2017 CS-03 11 89 198
2017 CS-04 20 80 66
2017 CS-05 0 100 19
2014 CS 11 89 1095
2014 CS-01 9 91 199
2014 CS-02 13 87 483
2014 CS-03 11 89 278
2014 CS-04 14 86 93

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CS 53 89
2017 CS-01 57 14
2017 CS-02 71 31
2017 CS-03 41 22
2017 CS-04 38 13
2014 CS 39 123
2014 CS-01 53 17
2014 CS-02 41 59
2014 CS-03 29 31
2014 CS-04 39 13

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CS 51 89
2017 CS-01 43 14
2017 CS-02 45 31
2017 CS-03 59 22
2017 CS-04 46 13
2014 CS 68 123
2014 CS-01 59 17
2014 CS-02 71 59
2014 CS-03 71 31
2014 CS-04 70 13

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CS 7 89
2017 CS-01 0 14
2017 CS-02 0 31
2014 CS 7 123
2014 CS-01 0 17
2014 CS-03 16 31

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CS 0 89
2017 CS-01 0 14
2017 CS-02 0 31
2017 CS-03 0 22
2017 CS-04 0 13
2014 CS 0 123
2014 CS-01 0 17
2014 CS-02 0 59
2014 CS-03 0 31
2014 CS-04 0 13

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CS 7 89
2017 CS-03 0 22
2014 CS 7 123
2014 CS-04 0 13

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CS-03 0 22
2017 CS-04 0 13
2014 CS-03 0 31
2014 CS-04 0 13

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CS-03 0 22
2017 CS-04 0 13
2014 CS 9 123
2014 CS-02 10 59
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CS 7 93 690
2017 CS-02 9 91 274
2017 CS-03 8 92 198
2017 CS-05 0 100 19
2014 CS 4 96 1095
2014 CS-01 4 96 199
2014 CS-02 6 94 483
2014 CS-03 4 96 278
2014 CS-05 0 100 32

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CS 45 51
2017 CS-02 54 24
2017 CS-03 40 15
2014 CS 40 48
2014 CS-02 44 27

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CS 73 51
2017 CS-02 63 24
2014 CS 81 48
2014 CS-02 85 27
2014 CS-03 67 12

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CS 0 51
2017 CS-02 0 24
2017 CS-03 0 15
2014 CS 0 48
2014 CS-02 0 27
2014 CS-03 0 12

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CS-03 0 15
2014 CS 0 48
2014 CS-02 0 27
2014 CS-03 0 12

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CS 12 51
2017 CS-02 25 24
2017 CS-03 0 15
2014 CS 13 48