2017 Public Service Employee Annual Survey Results for Employment and Social Development Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CR

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 50 33 7 4 4 1 0 84 8 1074
2017 CR-03 52 35 6 3 4 0 0 87 7 288
2017 CR-04 50 33 7 4 4 2 0 85 8 538
2017 CR-05 46 34 9 7 2 2 0 82 9 157
2014 CR 38 35 15 4 3 4 1 77 7 1668
2014 CR-03 41 34 13 5 3 3 1 78 8 480
2014 CR-04 38 35 16 4 3 3 1 76 7 890
2014 CR-05 33 38 13 3 6 7 1 77 9 289

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 43 36 7 8 5 0 0 80 13 1074
2017 CR-03 51 35 4 5 5 0 0 86 10 289
2017 CR-04 43 35 9 8 4 0 0 78 13 537
2017 CR-05 35 41 10 9 5 0 0 76 14 157
2014 CR 41 38 11 5 4 1 0 80 9 1666
2014 CR-03 45 36 8 6 4 1 0 82 10 480
2014 CR-04 41 38 12 5 3 1 0 80 8 888
2014 CR-05 33 43 12 6 4 0 0 77 11 289
2011 CR 36 35 14 8 6 1 0 72 14 1809
2011 CR-03 40 34 13 7 6 1 0 74 13 434
2011 CR-04 35 35 15 8 6 1 0 71 14 1248
2011 CR-05 31 34 15 9 5 6 0 69 15 106
2008 CR 31 39 14 8 7 0 0 71 15 1642
2008 CR-03 32 39 13 9 7 0 0 71 16 371
2008 CR-04 32 39 14 8 7 0 0 71 15 1126
2008 CR-05 28 44 15 6 6 1 1 73 12 119

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 29 35 19 10 7 0 0 64 18 1071
2017 CR-03 35 34 15 9 7 0 1 69 16 288
2017 CR-04 28 34 21 11 7 0 0 62 17 536
2017 CR-05 22 40 18 11 9 0 0 62 20 156
2014 CR 21 33 22 14 10 0 1 54 24 1667
2014 CR-03 22 37 19 12 9 0 1 60 21 478
2014 CR-04 22 32 24 14 8 0 1 55 22 891
2014 CR-05 14 27 23 20 16 0 0 41 36 289

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 22 37 19 13 8 2 0 60 21 1071
2017 CR-03 26 39 16 10 8 2 0 66 18 289
2017 CR-04 22 35 21 13 8 1 0 58 21 535
2017 CR-05 19 39 20 15 5 2 0 59 20 157

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 35 13 8 6 1 1 73 14 1076
2017 CR-03 40 31 15 6 5 1 2 74 11 289
2017 CR-04 37 36 12 8 5 1 1 75 13 539
2017 CR-05 34 36 12 10 6 0 1 71 17 157
2014 CR 30 36 16 10 6 1 1 68 17 1667
2014 CR-03 33 35 16 8 6 0 2 69 14 481
2014 CR-04 29 38 15 10 6 1 1 69 16 889
2014 CR-05 26 34 17 14 8 0 1 61 22 288
2011 CR 37 35 13 8 5 1 1 73 14 1823
2011 CR-03 37 34 14 8 4 0 3 73 12 435
2011 CR-04 36 36 13 8 6 1 1 73 14 1259
2011 CR-05 38 35 10 8 6 0 3 75 14 108

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 36 14 10 8 0 0 69 17 1076
2017 CR-03 39 36 11 7 7 0 0 75 14 289
2017 CR-04 32 36 15 10 7 0 0 68 17 539
2017 CR-05 27 38 13 12 10 0 0 66 22 157
2014 CR 23 37 19 11 8 1 0 61 20 1667
2014 CR-03 28 38 17 9 8 1 0 66 17 481
2014 CR-04 23 39 19 11 8 1 0 62 19 889
2014 CR-05 15 33 24 15 12 1 0 48 27 288
2011 CR 24 36 18 11 10 1 0 60 21 1809
2011 CR-03 28 34 17 11 8 2 0 64 20 430
2011 CR-04 23 37 19 11 10 1 0 60 21 1251
2011 CR-05 18 33 21 14 14 1 0 51 28 107
2008 CR 29 37 17 11 6 1 0 66 18 1646
2008 CR-03 31 37 15 10 7 0 0 68 17 375
2008 CR-04 29 36 16 12 6 1 0 66 18 1125
2008 CR-05 23 37 28 8 4 1 0 61 12 120

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 45 37 9 5 4 0 0 82 9 1074
2017 CR-03 51 34 6 6 4 0 0 85 9 286
2017 CR-04 45 35 11 6 3 0 0 80 9 540
2017 CR-05 39 46 7 4 4 0 0 85 8 157
2014 CR 35 40 13 7 5 0 0 75 12 1664
2014 CR-03 36 42 11 5 5 0 0 79 10 478
2014 CR-04 35 38 15 7 4 1 0 74 11 888
2014 CR-05 32 38 13 10 7 0 0 71 16 289
2011 CR 37 38 11 7 6 0 0 75 13 1823
2011 CR-03 43 34 11 6 7 0 0 77 12 435
2011 CR-04 35 40 12 8 6 0 0 75 13 1258
2011 CR-05 31 40 12 7 9 0 0 71 17 108
2008 CR 37 40 11 8 4 0 0 78 12 1650
2008 CR-03 40 35 13 7 5 0 0 74 12 375
2008 CR-04 36 42 10 8 3 0 0 79 12 1129
2008 CR-05 37 40 12 8 4 0 0 77 12 120
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 56 27 7 5 4 0 0 84 10 1076
2017 CR-03 57 26 6 6 4 0 0 84 10 289
2017 CR-04 58 28 6 4 4 0 0 86 9 540
2017 CR-05 47 34 10 6 3 1 0 82 8 157

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 54 26 9 5 4 1 0 81 9 1075
2017 CR-03 54 28 8 4 5 1 0 83 9 287
2017 CR-04 56 27 8 4 4 0 0 83 9 540
2017 CR-05 48 27 13 6 3 2 1 77 9 157

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 30 35 14 12 9 1 0 65 21 1077
2017 CR-03 32 40 11 7 9 1 0 73 15 289
2017 CR-04 31 32 15 14 8 1 0 63 22 540
2017 CR-05 24 37 13 14 11 0 1 62 25 157

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 32 18 8 7 1 0 66 16 1075
2017 CR-03 34 34 18 6 6 1 1 69 13 289
2017 CR-04 33 32 18 9 7 0 0 65 16 539
2017 CR-05 30 31 18 10 10 1 1 62 20 156

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 11 29 39 13 7 0 0 40 20 1059
2017 CR-03 18 37 31 7 5 1 0 56 13 284
2017 CR-04 9 25 43 14 8 0 0 35 22 531
2017 CR-05 7 30 39 16 8 1 0 37 24 157

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 16 40 23 12 0 1 35 24 1055
2017 CR-03 6 13 35 27 18 0 1 46 19 285
2017 CR-04 7 18 41 24 10 0 1 34 24 529
2017 CR-05 12 16 42 18 11 0 0 29 29 153
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 21 79 1063
2017 CR-03 23 77 287
2017 CR-04 19 81 532
2017 CR-05 19 81 154
2014 CR 19 81 1665
2014 CR-03 20 80 479
2014 CR-04 16 84 889
2014 CR-05 22 78 289

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 59 224
2017 CR-03 70 67
2017 CR-04 52 101
2017 CR-05 57 28
2014 CR 61 307
2014 CR-03 67 95
2014 CR-04 59 146
2014 CR-05 57 63

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CR 55 224
2017 CR-03 43 67
2017 CR-04 60 101
2017 CR-05 54 28
2014 CR 57 307
2014 CR-03 57 95
2014 CR-04 61 146
2014 CR-05 48 63

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR-04 0 101
2014 CR 2 307
2014 CR-04 3 146
2014 CR-05 0 63

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 0 224
2017 CR-03 0 67
2017 CR-04 0 101
2017 CR-05 0 28
2014 CR 0 307
2014 CR-03 0 95
2014 CR-04 0 146
2014 CR-05 0 63

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CR 4 224
2017 CR-04 6 101
2014 CR 3 307
2014 CR-03 5 95

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CR 10 224
2017 CR-04 11 101
2017 CR-05 29 28
2014 CR 9 307
2014 CR-03 7 95
2014 CR-04 6 146
2014 CR-05 19 63

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CR 3 224
2014 CR 5 307
2014 CR-04 7 146
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 13 87 1073
2017 CR-03 14 86 288
2017 CR-04 12 88 538
2017 CR-05 15 85 156
2014 CR 9 91 1666
2014 CR-03 9 91 479
2014 CR-04 10 90 890
2014 CR-05 7 93 289

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 38 144
2017 CR-03 35 40
2017 CR-04 38 65
2017 CR-05 48 23
2014 CR 34 151
2014 CR-03 39 41
2014 CR-04 30 88
2014 CR-05 43 21

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CR 79 144
2017 CR-03 78 40
2017 CR-04 82 65
2017 CR-05 74 23
2014 CR 79 151
2014 CR-03 78 41
2014 CR-04 81 88
2014 CR-05 76 21

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR-04 0 65
2014 CR-03 0 41
2014 CR-05 0 21

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 0 144
2017 CR-03 0 40
2017 CR-04 0 65
2017 CR-05 0 23
2014 CR 0 151
2014 CR-03 0 41
2014 CR-04 0 88
2014 CR-05 0 21

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CR 5 144
2017 CR-03 0 40
2014 CR 7 151

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CR 9 144
2017 CR-04 8 65
2017 CR-05 22 23
2014 CR 11 151
2014 CR-04 9 88

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CR 10 144
2017 CR-03 13 40
2014 CR 9 151
2014 CR-04 10 88
2014 CR-05 0 21