2017 Public Service Employee Annual Survey Results for Canada Revenue Agency by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 55 32 7 3 2 1 0 87 5 2803
2017 Health care practitioners 66 18 8 0 8 0 0 84 8 14
2017 Federal regulators 51 29 8 6 3 3 0 83 9 243
2017 Compliance, inspection and enforcement 51 33 7 5 3 2 0 85 8 7833
2017 Communications or public affairs 56 30 6 3 1 3 0 89 5 323
2017 Access to information and privacy 57 27 7 4 1 3 1 88 5 237
2017 Security 58 31 5 3 1 3 0 92 4 193
2017 Science and technology 48 34 10 3 2 3 0 85 5 141
2017 Library services 54 40 6 0 0 0 0 94 0 24
2017 Legal services 52 36 5 2 2 0 2 90 4 85
2017 Administration and operations 55 31 7 4 2 1 0 88 6 2123
2017 Human resources 59 30 4 2 2 2 0 91 5 887
2017 Financial management 59 28 6 4 2 1 0 87 6 518
2017 Procurement 67 21 4 1 1 5 0 94 3 57
2017 Real property 52 34 7 3 1 2 1 89 4 106
2017 Materiel management 51 35 8 4 1 1 0 87 5 80
2017 Information management 58 32 5 3 1 2 0 92 4 184
2017 Information technology 58 28 7 3 2 2 1 88 5 2023
2017 Internal audit 47 40 7 4 1 1 1 88 5 262
2017 Evaluation 52 29 12 4 1 3 0 83 5 117
2017 Data sciences 55 31 4 3 2 2 3 90 5 127
2017 Policy 53 29 8 5 2 4 0 85 7 281
2017 Project management 57 31 6 3 2 1 0 89 5 472
2017 Other services to the public 55 29 6 4 3 2 0 86 7 1479
2017 None of the above 51 33 8 4 2 2 1 86 7 1734
2014 Client contact centre 52 34 8 2 1 2 0 88 3 3676
2014 Health care practitioners 72 23 3 0 0 3 0 97 0 38
2014 Federal regulators 45 32 15 4 2 2 1 79 6 278
2014 Compliance, inspection and enforcement 49 33 10 3 2 3 0 84 6 9899
2014 Communications or public affairs 52 31 10 2 1 3 0 86 4 337
2014 Access to information and privacy 57 29 11 1 0 1 0 88 2 246
2014 Security 58 33 5 2 0 3 0 93 2 247
2014 Science and technology 49 29 10 3 3 6 0 84 6 247
2014 Library services 73 17 10 0 0 0 0 90 0 30
2014 Legal services 50 32 9 1 2 6 0 87 3 125
2014 Administration and operations 53 31 9 3 2 2 0 86 5 3075
2014 Human resources 53 31 10 3 1 2 0 86 4 1094
2014 Financial management 52 32 10 2 2 2 0 86 4 815
2014 Procurement 67 21 1 3 1 7 0 94 4 73
2014 Real property 54 31 11 1 1 3 0 86 3 160
2014 Materiel management 46 34 10 4 1 4 1 84 5 164
2014 Information management 51 33 10 3 1 2 1 86 4 321
2014 Information technology 53 30 10 3 2 3 1 86 4 2846
2014 Internal audit 41 39 11 4 2 2 1 82 6 338
2014 Evaluation 49 36 8 2 2 3 1 88 4 180
2014 Other services to the public 52 31 9 3 2 3 0 86 5 2583
2014 None of the above 47 34 11 3 2 3 0 83 5 4819

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 42 39 7 7 4 0 0 82 11 2796
2017 Health care practitioners 54 39 0 0 7 0 0 93 7 15
2017 Federal regulators 36 38 8 13 5 0 0 74 18 242
2017 Compliance, inspection and enforcement 34 38 9 11 8 0 0 72 19 7819
2017 Communications or public affairs 46 41 5 5 2 0 0 87 7 323
2017 Access to information and privacy 46 38 5 7 3 0 0 84 10 237
2017 Security 50 35 5 6 3 1 0 86 9 193
2017 Science and technology 36 41 8 7 8 1 0 78 15 141
2017 Library services 46 40 4 10 0 0 0 87 10 24
2017 Legal services 51 28 9 7 5 1 0 79 12 85
2017 Administration and operations 44 39 6 7 4 0 0 83 11 2117
2017 Human resources 49 36 6 5 3 0 0 86 8 883
2017 Financial management 48 34 7 7 5 0 0 82 12 518
2017 Procurement 59 31 7 3 0 0 0 90 3 57
2017 Real property 45 42 5 6 3 0 0 86 9 105
2017 Materiel management 51 32 7 4 7 0 0 83 11 78
2017 Information management 47 40 6 4 4 0 0 87 8 183
2017 Information technology 49 36 6 5 3 0 0 85 9 2023
2017 Internal audit 40 41 6 8 6 0 0 80 13 261
2017 Evaluation 40 35 9 13 3 0 0 75 16 117
2017 Data sciences 52 31 8 5 4 0 0 83 9 127
2017 Policy 46 36 5 8 5 0 0 83 13 280
2017 Project management 44 40 6 7 2 0 0 84 9 469
2017 Other services to the public 42 35 8 8 6 0 0 77 15 1476
2017 None of the above 40 37 9 8 6 0 0 77 14 1731
2014 Client contact centre 51 35 8 3 2 0 0 87 5 3675
2014 Health care practitioners 63 31 0 3 3 0 0 95 5 38
2014 Federal regulators 45 37 10 4 3 0 1 83 7 276
2014 Compliance, inspection and enforcement 44 36 10 6 4 0 0 80 10 9897
2014 Communications or public affairs 56 33 6 3 1 0 0 90 4 337
2014 Access to information and privacy 60 30 6 3 0 0 0 90 3 247
2014 Security 55 37 4 2 1 1 0 93 3 247
2014 Science and technology 55 28 9 5 3 0 0 83 8 249
2014 Library services 60 27 13 0 0 0 0 87 0 30
2014 Legal services 56 30 5 6 3 0 0 86 9 125
2014 Administration and operations 54 33 7 4 3 0 0 87 6 3078
2014 Human resources 56 32 6 4 2 0 0 88 6 1095
2014 Financial management 53 35 7 2 3 0 0 88 5 814
2014 Procurement 56 37 3 1 3 0 0 93 4 73
2014 Real property 56 34 6 2 2 0 0 90 4 160
2014 Materiel management 47 33 10 6 2 1 0 81 8 164
2014 Information management 50 35 8 4 2 0 0 86 6 321
2014 Information technology 55 31 7 4 2 0 0 87 6 2848
2014 Internal audit 39 44 7 5 4 0 0 84 9 338
2014 Evaluation 50 34 10 6 1 0 0 84 7 178
2014 Other services to the public 50 35 8 4 3 0 0 85 7 2582
2014 None of the above 46 35 9 5 3 0 0 82 9 4820

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 29 36 17 10 6 0 1 66 16 2795
2017 Health care practitioners 39 46 0 15 0 0 0 85 15 15
2017 Federal regulators 28 33 15 14 9 0 1 61 23 241
2017 Compliance, inspection and enforcement 26 35 16 13 9 0 0 61 23 7816
2017 Communications or public affairs 35 40 13 11 2 0 0 75 13 322
2017 Access to information and privacy 42 36 12 7 3 0 0 78 11 236
2017 Security 45 36 10 5 4 1 0 81 8 192
2017 Science and technology 29 29 20 13 9 0 0 58 22 141
2017 Library services 37 43 11 4 6 0 0 80 10 24
2017 Legal services 41 34 8 13 4 0 0 75 16 85
2017 Administration and operations 41 35 11 7 4 0 0 77 12 2117
2017 Human resources 38 41 9 7 5 0 0 79 12 882
2017 Financial management 39 36 11 10 4 0 0 76 13 519
2017 Procurement 39 30 8 15 7 0 0 69 22 57
2017 Real property 43 34 11 11 1 0 0 78 11 106
2017 Materiel management 37 36 19 3 5 0 0 73 8 80
2017 Information management 37 37 11 7 7 0 0 74 15 183
2017 Information technology 37 39 12 7 5 0 0 75 12 2020
2017 Internal audit 27 39 19 9 6 0 0 66 15 260
2017 Evaluation 28 34 16 13 8 0 0 63 21 117
2017 Data sciences 39 39 12 4 6 0 0 78 10 127
2017 Policy 34 39 9 11 7 0 1 73 18 281
2017 Project management 43 34 12 8 4 0 0 77 12 471
2017 Other services to the public 35 32 15 10 7 0 0 67 18 1475
2017 None of the above 34 36 14 8 7 1 1 71 15 1732
2014 Client contact centre 20 35 21 14 10 0 0 55 25 3679
2014 Health care practitioners 34 29 19 13 5 0 0 63 18 38
2014 Federal regulators 27 36 14 13 10 1 0 63 23 275
2014 Compliance, inspection and enforcement 20 36 17 15 11 0 0 57 26 9898
2014 Communications or public affairs 37 36 11 10 6 0 0 74 16 337
2014 Access to information and privacy 33 38 17 8 4 0 0 72 12 247
2014 Security 34 44 11 8 2 1 0 79 10 247
2014 Science and technology 24 30 16 13 16 0 0 54 30 249
2014 Library services 40 30 20 10 0 0 0 70 10 30
2014 Legal services 30 35 21 9 6 0 0 65 14 125
2014 Administration and operations 36 35 14 8 6 0 0 72 15 3079
2014 Human resources 35 37 11 9 7 0 0 73 16 1095
2014 Financial management 30 39 13 11 7 0 1 69 17 815
2014 Procurement 29 38 16 10 7 0 0 67 17 73
2014 Real property 37 34 14 13 2 1 0 71 15 160
2014 Materiel management 33 42 9 10 6 0 0 75 16 164
2014 Information management 31 40 15 9 5 0 0 71 14 321
2014 Information technology 33 37 14 10 6 0 0 70 16 2847
2014 Internal audit 18 38 22 12 10 1 1 57 21 338
2014 Evaluation 30 34 17 12 7 0 1 64 19 180
2014 Other services to the public 26 35 18 12 8 0 0 62 21 2583
2014 None of the above 26 35 17 12 9 0 1 62 21 4820

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 23 38 20 10 7 2 1 62 18 2793
2017 Health care practitioners 39 32 7 15 0 7 0 76 16 15
2017 Federal regulators 19 32 18 16 12 2 1 53 28 242
2017 Compliance, inspection and enforcement 18 34 18 17 12 2 0 52 29 7821
2017 Communications or public affairs 29 39 13 14 4 0 0 68 18 321
2017 Access to information and privacy 31 36 16 8 5 4 1 70 14 235
2017 Security 36 41 12 7 4 1 0 77 10 194
2017 Science and technology 22 34 14 18 9 3 0 57 28 141
2017 Library services 38 32 17 4 10 0 0 70 13 24
2017 Legal services 29 38 15 12 5 0 1 67 17 85
2017 Administration and operations 30 39 14 10 5 1 0 71 15 2117
2017 Human resources 31 40 12 11 5 1 0 72 16 884
2017 Financial management 31 37 17 10 5 1 0 68 15 518
2017 Procurement 23 43 16 10 8 0 0 66 19 57
2017 Real property 30 42 12 9 6 0 1 73 15 105
2017 Materiel management 32 36 19 9 4 0 0 68 13 80
2017 Information management 22 46 15 9 6 2 0 69 16 183
2017 Information technology 26 40 15 11 6 2 0 68 17 2014
2017 Internal audit 21 38 22 9 9 2 0 60 18 262
2017 Evaluation 21 40 20 10 8 1 0 62 18 116
2017 Data sciences 29 35 17 9 8 2 1 65 17 127
2017 Policy 26 39 13 13 9 1 0 65 22 281
2017 Project management 33 39 13 10 4 0 0 72 15 471
2017 Other services to the public 24 35 16 12 9 3 0 61 22 1474
2017 None of the above 24 38 15 12 8 2 1 64 21 1732

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 38 36 12 7 5 1 1 75 12 2805
2017 Health care practitioners 44 32 24 0 0 0 0 76 0 15
2017 Federal regulators 43 32 9 10 5 0 1 75 15 242
2017 Compliance, inspection and enforcement 41 37 9 7 5 0 0 79 12 7824
2017 Communications or public affairs 44 34 9 9 4 0 0 78 13 322
2017 Access to information and privacy 45 34 10 8 2 1 1 80 10 236
2017 Security 57 28 5 6 3 1 0 86 9 193
2017 Science and technology 43 33 11 5 8 0 1 76 13 141
2017 Library services 44 45 7 4 0 0 0 89 4 24
2017 Legal services 45 34 10 6 3 1 0 80 9 84
2017 Administration and operations 47 34 8 7 3 1 1 82 9 2115
2017 Human resources 49 29 9 6 6 0 0 79 12 883
2017 Financial management 49 32 7 7 4 0 0 81 12 516
2017 Procurement 56 30 5 7 2 0 0 86 9 57
2017 Real property 56 28 6 6 3 1 0 84 9 106
2017 Materiel management 44 32 10 6 4 0 3 79 11 80
2017 Information management 39 37 12 6 5 0 1 77 10 183
2017 Information technology 47 33 9 6 4 0 0 81 10 2020
2017 Internal audit 40 36 13 6 5 0 0 76 11 262
2017 Evaluation 46 33 12 5 5 0 0 79 10 117
2017 Data sciences 52 27 7 9 5 0 1 80 14 125
2017 Policy 48 31 8 7 4 1 1 81 11 279
2017 Project management 44 35 9 9 3 0 1 79 12 471
2017 Other services to the public 43 33 10 6 5 0 1 78 12 1477
2017 None of the above 40 37 11 7 4 0 1 78 10 1733
2014 Client contact centre 36 37 13 8 4 0 1 74 13 3677
2014 Health care practitioners 68 21 3 0 8 0 0 89 8 37
2014 Federal regulators 41 35 11 8 5 0 0 76 13 276
2014 Compliance, inspection and enforcement 40 36 11 7 4 0 0 77 12 9898
2014 Communications or public affairs 52 28 9 7 4 0 1 81 10 337
2014 Access to information and privacy 48 31 11 6 2 1 1 80 9 247
2014 Security 53 32 7 4 2 1 0 86 7 247
2014 Science and technology 45 35 6 7 6 0 0 81 13 249
2014 Library services 57 30 4 10 0 0 0 86 10 30
2014 Legal services 50 28 10 6 5 0 2 79 11 125
2014 Administration and operations 46 34 9 6 4 0 0 81 10 3079
2014 Human resources 48 33 7 7 4 0 0 81 11 1094
2014 Financial management 46 34 10 5 3 0 0 81 8 816
2014 Procurement 48 38 7 7 0 0 0 86 7 73
2014 Real property 44 38 10 4 2 0 1 83 7 160
2014 Materiel management 41 32 15 6 4 1 1 75 11 164
2014 Information management 45 34 9 7 4 1 0 80 11 321
2014 Information technology 48 33 9 6 3 1 0 82 9 2847
2014 Internal audit 39 39 12 6 3 1 1 79 10 339
2014 Evaluation 38 38 12 8 3 1 1 77 12 180
2014 Other services to the public 42 35 12 6 4 0 1 77 11 2580
2014 None of the above 39 36 12 8 5 0 1 75 13 4820

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 31 41 13 8 7 0 0 72 15 2795
2017 Health care practitioners 41 39 7 12 0 0 0 80 12 15
2017 Federal regulators 31 33 15 13 8 0 0 64 21 241
2017 Compliance, inspection and enforcement 27 37 13 13 9 0 0 64 23 7831
2017 Communications or public affairs 33 45 11 6 4 0 0 79 10 323
2017 Access to information and privacy 37 40 9 8 5 0 0 77 13 238
2017 Security 44 40 9 4 2 1 0 85 6 194
2017 Science and technology 28 38 18 6 10 0 0 66 16 141
2017 Library services 46 24 20 4 6 0 0 70 10 24
2017 Legal services 41 35 11 7 6 0 0 76 13 85
2017 Administration and operations 39 38 10 7 5 0 0 77 13 2120
2017 Human resources 41 38 9 7 5 0 0 79 12 885
2017 Financial management 42 36 10 7 5 0 0 78 12 519
2017 Procurement 43 40 12 5 0 0 0 83 5 57
2017 Real property 40 42 8 6 5 0 0 82 10 106
2017 Materiel management 38 43 9 5 5 0 0 80 11 79
2017 Information management 38 40 10 7 4 0 0 78 12 184
2017 Information technology 39 38 10 7 5 0 0 78 12 2020
2017 Internal audit 29 46 8 11 6 0 0 75 17 262
2017 Evaluation 32 35 15 14 5 0 0 67 19 117
2017 Data sciences 39 35 13 5 7 0 0 75 12 127
2017 Policy 39 36 13 7 5 0 0 75 12 280
2017 Project management 41 38 12 6 3 0 0 79 9 470
2017 Other services to the public 34 35 12 10 9 0 0 69 18 1478
2017 None of the above 31 38 12 10 8 0 0 70 18 1733
2014 Client contact centre 33 42 14 7 4 0 0 75 11 3677
2014 Health care practitioners 50 42 5 0 3 0 0 92 3 38
2014 Federal regulators 32 39 17 8 4 0 0 72 12 278
2014 Compliance, inspection and enforcement 28 38 15 12 7 0 0 66 19 9901
2014 Communications or public affairs 41 37 11 6 4 1 0 79 10 337
2014 Access to information and privacy 43 38 11 5 2 0 0 82 7 247
2014 Security 44 35 13 5 2 1 0 80 7 247
2014 Science and technology 35 38 13 7 6 1 0 74 13 249
2014 Library services 57 20 20 4 0 0 0 76 4 30
2014 Legal services 40 35 11 9 5 0 0 75 14 125
2014 Administration and operations 40 37 11 7 4 0 0 78 11 3077
2014 Human resources 39 38 12 7 4 0 0 77 11 1093
2014 Financial management 39 39 12 6 3 0 0 78 10 816
2014 Procurement 50 30 6 10 3 0 1 82 13 73
2014 Real property 38 36 15 7 3 0 0 75 10 160
2014 Materiel management 34 38 14 10 4 0 0 72 13 164
2014 Information management 39 39 12 7 3 0 0 77 10 322
2014 Information technology 39 38 12 7 3 0 0 78 11 2848
2014 Internal audit 30 38 14 9 7 1 0 69 17 339
2014 Evaluation 34 37 14 13 3 0 0 71 15 180
2014 Other services to the public 34 38 13 9 5 0 0 72 14 2583
2014 None of the above 31 39 15 9 5 0 0 70 15 4816

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 39 42 10 5 3 1 0 82 8 2799
2017 Health care practitioners 41 39 0 7 12 0 0 80 20 15
2017 Federal regulators 39 35 14 10 1 1 0 74 11 241
2017 Compliance, inspection and enforcement 36 41 11 8 4 0 0 77 11 7826
2017 Communications or public affairs 41 43 9 6 1 1 0 84 7 321
2017 Access to information and privacy 43 40 10 5 1 1 0 84 6 237
2017 Security 47 40 5 6 1 1 0 87 7 194
2017 Science and technology 36 42 14 5 4 0 0 78 8 142
2017 Library services 43 40 13 4 0 0 0 83 4 24
2017 Legal services 49 38 6 2 5 0 0 87 7 85
2017 Administration and operations 46 38 8 5 3 0 0 84 8 2117
2017 Human resources 45 38 9 4 4 0 0 83 8 883
2017 Financial management 49 33 9 7 2 0 0 82 9 519
2017 Procurement 41 43 10 5 2 0 0 83 7 57
2017 Real property 48 40 6 3 2 0 1 88 5 106
2017 Materiel management 54 34 8 1 3 0 0 88 4 80
2017 Information management 47 41 5 3 4 0 0 88 7 183
2017 Information technology 44 39 9 4 3 0 0 83 8 2026
2017 Internal audit 37 48 7 5 4 0 0 85 8 262
2017 Evaluation 40 41 10 8 2 0 0 80 10 115
2017 Data sciences 48 36 5 6 5 0 0 84 11 127
2017 Policy 43 38 7 7 4 0 0 82 11 279
2017 Project management 40 46 8 5 2 0 0 86 6 472
2017 Other services to the public 43 37 10 6 3 1 0 81 9 1475
2017 None of the above 42 38 10 6 4 0 0 81 10 1734
2014 Client contact centre 38 42 11 5 3 0 0 80 8 3676
2014 Health care practitioners 74 16 8 3 0 0 0 90 3 38
2014 Federal regulators 42 39 9 6 3 0 0 82 8 277
2014 Compliance, inspection and enforcement 37 42 12 6 3 0 0 79 9 9899
2014 Communications or public affairs 47 36 8 7 3 0 0 82 9 337
2014 Access to information and privacy 48 40 8 3 1 0 0 88 4 246
2014 Security 50 37 8 2 2 1 0 88 4 246
2014 Science and technology 44 33 10 9 4 1 0 77 13 249
2014 Library services 53 33 10 4 0 0 0 86 4 30
2014 Legal services 45 42 7 2 3 0 0 87 6 125
2014 Administration and operations 47 36 10 5 3 0 0 83 7 3077
2014 Human resources 46 37 11 4 2 0 0 83 6 1093
2014 Financial management 42 42 10 5 1 0 0 84 6 815
2014 Procurement 42 40 10 6 3 0 0 82 8 73
2014 Real property 47 41 8 3 0 1 0 89 3 159
2014 Materiel management 49 36 9 4 3 0 0 85 7 164
2014 Information management 43 40 9 5 2 0 0 84 7 319
2014 Information technology 44 39 9 5 3 0 0 83 8 2848
2014 Internal audit 34 48 9 7 2 0 0 82 9 338
2014 Evaluation 37 41 12 7 2 1 0 79 8 180
2014 Other services to the public 44 38 10 5 3 0 0 82 8 2580
2014 None of the above 41 40 11 5 3 0 0 81 8 4816
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 59 27 6 4 3 0 0 87 7 2802
2017 Health care practitioners 49 34 0 12 5 0 0 83 17 15
2017 Federal regulators 52 27 9 4 8 0 0 80 12 243
2017 Compliance, inspection and enforcement 55 27 7 6 5 1 0 82 12 7830
2017 Communications or public affairs 56 27 6 7 4 0 0 83 11 323
2017 Access to information and privacy 60 23 7 6 4 0 0 83 10 238
2017 Security 61 25 5 3 5 1 0 86 8 194
2017 Science and technology 44 36 8 6 6 0 0 80 12 142
2017 Library services 71 25 0 4 0 0 0 96 4 24
2017 Legal services 61 17 7 6 8 0 0 79 14 85
2017 Administration and operations 58 26 7 5 4 0 0 84 9 2121
2017 Human resources 58 27 6 5 3 1 0 86 8 887
2017 Financial management 63 22 8 5 3 0 0 85 8 518
2017 Procurement 65 26 5 5 0 0 0 90 5 57
2017 Real property 66 25 4 3 3 0 0 91 6 106
2017 Materiel management 51 30 10 5 4 0 0 81 9 80
2017 Information management 63 21 6 5 4 0 0 84 9 184
2017 Information technology 58 27 7 4 5 0 0 85 8 2021
2017 Internal audit 57 26 8 4 4 0 0 84 8 262
2017 Evaluation 46 34 9 7 5 0 0 79 11 116
2017 Data sciences 61 25 9 3 3 0 0 85 6 127
2017 Policy 60 22 5 7 5 0 0 83 12 281
2017 Project management 59 26 7 5 3 0 0 85 8 472
2017 Other services to the public 56 26 7 5 6 0 0 82 11 1476
2017 None of the above 56 26 7 5 5 0 0 84 9 1736

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 57 28 9 3 3 1 0 85 6 2796
2017 Health care practitioners 53 21 13 8 5 0 0 74 13 14
2017 Federal regulators 50 28 9 7 6 1 0 79 13 242
2017 Compliance, inspection and enforcement 54 26 9 5 5 1 0 81 10 7817
2017 Communications or public affairs 57 26 10 4 3 1 0 84 7 322
2017 Access to information and privacy 58 23 9 5 3 1 0 82 9 238
2017 Security 64 20 8 2 5 1 0 85 7 194
2017 Science and technology 47 30 9 8 6 0 0 77 14 142
2017 Library services 64 27 10 0 0 0 0 90 0 24
2017 Legal services 61 18 7 8 6 0 0 79 14 85
2017 Administration and operations 58 26 8 4 4 0 0 84 8 2118
2017 Human resources 59 25 9 4 3 1 0 85 7 886
2017 Financial management 63 23 7 4 3 0 0 86 7 516
2017 Procurement 66 26 3 3 0 2 0 94 3 57
2017 Real property 65 21 8 2 4 0 0 86 6 106
2017 Materiel management 57 23 14 4 3 0 0 80 6 80
2017 Information management 63 22 7 3 5 0 0 85 8 184
2017 Information technology 57 26 9 4 4 1 0 83 8 2018
2017 Internal audit 54 29 9 3 5 1 0 83 8 260
2017 Evaluation 48 28 10 11 3 0 0 76 14 115
2017 Data sciences 63 23 7 4 4 0 0 85 7 127
2017 Policy 63 21 6 4 4 1 0 85 8 280
2017 Project management 60 27 7 4 2 1 0 88 6 471
2017 Other services to the public 56 25 9 5 5 1 0 81 10 1477
2017 None of the above 54 27 10 4 4 1 0 82 8 1731

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 30 36 13 12 8 0 0 67 20 2799
2017 Health care practitioners 54 24 7 15 0 0 0 78 15 15
2017 Federal regulators 24 35 15 14 12 0 0 59 26 242
2017 Compliance, inspection and enforcement 27 33 13 14 12 0 0 60 27 7823
2017 Communications or public affairs 31 35 12 13 8 0 0 66 21 322
2017 Access to information and privacy 37 31 13 10 8 1 0 69 18 236
2017 Security 42 34 10 9 5 1 0 76 14 194
2017 Science and technology 28 37 15 13 6 0 0 65 20 142
2017 Library services 35 49 7 4 6 0 0 83 10 24
2017 Legal services 39 24 15 11 9 0 0 64 21 85
2017 Administration and operations 37 34 11 11 7 0 0 71 18 2117
2017 Human resources 38 33 11 11 7 0 0 71 18 887
2017 Financial management 37 36 12 9 6 0 0 73 15 517
2017 Procurement 49 28 12 8 2 2 0 78 10 57
2017 Real property 31 37 14 10 7 1 0 69 17 106
2017 Materiel management 38 35 15 6 6 0 0 73 12 80
2017 Information management 36 35 10 9 10 0 0 71 19 184
2017 Information technology 37 35 13 8 7 0 0 72 15 2017
2017 Internal audit 36 35 10 14 6 0 0 70 20 262
2017 Evaluation 31 32 13 17 6 0 0 63 24 116
2017 Data sciences 42 30 13 7 7 1 0 73 14 127
2017 Policy 32 36 11 12 8 0 0 69 20 281
2017 Project management 34 39 11 12 4 0 0 73 16 472
2017 Other services to the public 32 32 13 12 10 0 0 64 23 1476
2017 None of the above 31 32 13 13 10 1 0 64 23 1734

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 34 39 15 7 4 1 0 74 11 2792
2017 Health care practitioners 54 24 7 15 0 0 0 78 15 15
2017 Federal regulators 30 35 18 10 5 2 0 66 15 242
2017 Compliance, inspection and enforcement 32 38 16 9 5 1 0 70 14 7811
2017 Communications or public affairs 35 40 13 8 2 2 1 76 10 322
2017 Access to information and privacy 41 33 13 8 3 3 0 76 11 236
2017 Security 42 36 14 4 3 1 0 78 7 193
2017 Science and technology 32 36 17 10 3 3 0 70 13 141
2017 Library services 63 37 0 0 0 0 0 100 0 24
2017 Legal services 33 45 11 6 5 0 0 78 10 85
2017 Administration and operations 42 36 13 6 3 1 0 78 8 2113
2017 Human resources 42 36 12 7 3 0 0 78 10 886
2017 Financial management 43 37 10 5 3 1 0 81 8 516
2017 Procurement 53 28 11 2 2 4 0 84 4 57
2017 Real property 37 35 17 7 5 0 0 72 11 106
2017 Materiel management 38 31 22 3 5 1 0 70 8 80
2017 Information management 36 38 15 5 4 2 0 75 10 184
2017 Information technology 35 38 16 6 4 1 0 74 10 2018
2017 Internal audit 37 39 15 6 3 0 0 76 9 262
2017 Evaluation 34 37 19 8 2 0 0 71 10 116
2017 Data sciences 39 31 17 7 5 1 1 71 12 127
2017 Policy 36 37 14 9 4 1 0 73 13 280
2017 Project management 39 35 16 7 3 1 0 74 10 471
2017 Other services to the public 36 36 15 7 5 1 0 73 12 1472
2017 None of the above 35 37 15 7 4 1 0 73 11 1732

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 6 21 43 20 9 1 0 28 29 2757
2017 Health care practitioners 7 29 39 20 5 0 0 37 24 15
2017 Federal regulators 3 16 43 23 13 0 0 20 37 240
2017 Compliance, inspection and enforcement 4 18 45 22 11 0 0 21 33 7708
2017 Communications or public affairs 3 20 46 23 8 0 0 23 31 319
2017 Access to information and privacy 9 21 42 17 10 0 0 31 27 237
2017 Security 9 23 48 15 5 1 0 32 20 190
2017 Science and technology 4 23 40 21 10 0 1 28 32 139
2017 Library services 4 26 50 11 10 0 0 30 20 24
2017 Legal services 4 22 50 15 9 0 0 26 24 85
2017 Administration and operations 5 22 44 20 9 0 0 27 29 2090
2017 Human resources 4 19 41 22 14 0 0 23 36 882
2017 Financial management 6 21 46 20 6 1 0 27 27 513
2017 Procurement 7 22 54 14 3 0 0 29 17 57
2017 Real property 6 20 49 19 7 0 0 25 26 101
2017 Materiel management 11 40 40 6 4 0 0 51 10 77
2017 Information management 7 22 44 21 6 0 1 29 27 177
2017 Information technology 6 23 44 18 8 0 0 29 27 2003
2017 Internal audit 3 26 44 19 6 0 0 29 26 261
2017 Evaluation 5 23 48 17 6 0 0 28 24 116
2017 Data sciences 10 26 40 24 1 0 0 36 25 127
2017 Policy 7 21 44 20 7 0 0 28 27 280
2017 Project management 3 20 43 24 9 0 0 23 33 463
2017 Other services to the public 5 22 42 20 11 0 0 26 31 1447
2017 None of the above 6 20 40 21 12 0 0 27 33 1716

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 10 21 42 19 8 1 0 26 31 2758
2017 Health care practitioners 5 5 49 22 20 0 0 41 10 15
2017 Federal regulators 11 28 41 16 5 0 0 21 38 241
2017 Compliance, inspection and enforcement 10 23 44 18 6 0 0 24 32 7710
2017 Communications or public affairs 8 17 47 20 7 0 0 27 25 316
2017 Access to information and privacy 8 21 39 18 13 0 0 31 29 233
2017 Security 6 14 44 26 8 1 1 35 21 193
2017 Science and technology 7 22 42 18 10 1 1 29 29 141
2017 Library services 10 8 63 16 4 0 0 20 17 24
2017 Legal services 3 27 43 22 4 0 1 26 30 84
2017 Administration and operations 6 22 43 19 9 0 0 28 29 2103
2017 Human resources 11 25 38 19 7 0 0 27 35 878
2017 Financial management 6 20 48 18 7 0 0 25 27 509
2017 Procurement 3 14 52 23 9 0 0 31 17 57
2017 Real property 6 13 41 30 9 1 0 40 19 106
2017 Materiel management 4 13 43 25 14 0 1 40 17 79
2017 Information management 7 19 39 25 11 0 0 36 26 183
2017 Information technology 7 17 43 24 8 0 0 33 24 2001
2017 Internal audit 6 17 38 25 11 1 1 37 24 259
2017 Evaluation 6 15 50 25 5 0 0 30 20 115
2017 Data sciences 3 20 43 18 14 1 0 33 24 126
2017 Policy 8 16 47 20 10 0 0 29 24 275
2017 Project management 8 23 42 20 7 0 0 27 31 464
2017 Other services to the public 10 22 42 18 8 0 0 26 32 1453
2017 None of the above 11 21 41 17 8 1 1 26 32 1700
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 14 86 2757
2017 Health care practitioners 0 100 15
2017 Federal regulators 25 75 239
2017 Compliance, inspection and enforcement 19 81 7750
2017 Communications or public affairs 15 85 318
2017 Access to information and privacy 15 85 238
2017 Security 14 86 193
2017 Science and technology 16 84 139
2017 Legal services 23 77 84
2017 Administration and operations 17 83 2081
2017 Human resources 13 87 878
2017 Financial management 14 86 512
2017 Real property 23 77 104
2017 Materiel management 24 76 78
2017 Information management 21 79 181
2017 Information technology 15 85 2010
2017 Internal audit 13 87 257
2017 Evaluation 17 83 116
2017 Data sciences 17 83 127
2017 Policy 21 79 279
2017 Project management 17 83 468
2017 Other services to the public 19 81 1457
2017 None of the above 17 83 1706
2014 Client contact centre 14 86 3674
2014 Health care practitioners 13 87 38
2014 Federal regulators 17 83 278
2014 Compliance, inspection and enforcement 16 84 9891
2014 Communications or public affairs 22 78 337
2014 Access to information and privacy 15 85 247
2014 Security 15 85 247
2014 Science and technology 15 85 249
2014 Legal services 16 84 125
2014 Administration and operations 15 85 3078
2014 Human resources 13 87 1094
2014 Financial management 13 87 812
2014 Procurement 18 82 73
2014 Real property 12 88 160
2014 Materiel management 14 86 164
2014 Information management 18 82 322
2014 Information technology 13 87 2844
2014 Internal audit 20 80 337
2014 Evaluation 14 86 180
2014 Other services to the public 16 84 2580
2014 None of the above 16 84 4813

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 52 382
2017 Federal regulators 59 58
2017 Compliance, inspection and enforcement 44 1509
2017 Communications or public affairs 47 50
2017 Access to information and privacy 55 36
2017 Security 55 28
2017 Science and technology 27 22
2017 Legal services 33 18
2017 Administration and operations 53 346
2017 Human resources 44 115
2017 Financial management 45 72
2017 Real property 56 24
2017 Materiel management 56 18
2017 Information management 63 38
2017 Information technology 55 290
2017 Internal audit 33 34
2017 Evaluation 38 19
2017 Data sciences 54 21
2017 Policy 52 58
2017 Project management 45 82
2017 Other services to the public 50 284
2017 None of the above 53 284
2014 Client contact centre 48 502
2014 Federal regulators 54 48
2014 Compliance, inspection and enforcement 45 1526
2014 Communications or public affairs 42 74
2014 Access to information and privacy 63 38
2014 Security 44 37
2014 Science and technology 46 37
2014 Legal services 55 20
2014 Administration and operations 53 456
2014 Human resources 53 143
2014 Financial management 54 106
2014 Procurement 46 13
2014 Real property 37 19
2014 Materiel management 61 23
2014 Information management 57 58
2014 Information technology 57 355
2014 Internal audit 52 65
2014 Evaluation 56 25
2014 Other services to the public 59 407
2014 None of the above 52 779

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 59 382
2017 Federal regulators 66 58
2017 Compliance, inspection and enforcement 66 1509
2017 Communications or public affairs 71 50
2017 Access to information and privacy 59 36
2017 Security 71 28
2017 Science and technology 64 22
2017 Legal services 67 18
2017 Administration and operations 60 346
2017 Human resources 67 115
2017 Financial management 67 72
2017 Real property 60 24
2017 Materiel management 61 18
2017 Information management 54 38
2017 Information technology 60 290
2017 Internal audit 66 34
2017 Evaluation 67 19
2017 Data sciences 55 21
2017 Policy 67 58
2017 Project management 67 82
2017 Other services to the public 62 284
2017 None of the above 64 284
2014 Client contact centre 57 502
2014 Federal regulators 65 48
2014 Compliance, inspection and enforcement 66 1526
2014 Communications or public affairs 63 74
2014 Access to information and privacy 53 38
2014 Security 65 37
2014 Science and technology 48 37
2014 Legal services 65 20
2014 Administration and operations 54 456
2014 Human resources 59 143
2014 Financial management 62 106
2014 Procurement 69 13
2014 Real property 69 19
2014 Materiel management 56 23
2014 Information management 55 58
2014 Information technology 49 355
2014 Internal audit 53 65
2014 Evaluation 68 25
2014 Other services to the public 59 407
2014 None of the above 62 779

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 4 382
2017 Compliance, inspection and enforcement 4 1509
2017 Access to information and privacy 0 36
2017 Legal services 0 18
2017 Administration and operations 6 346
2017 Human resources 5 115
2017 Information technology 6 290
2017 Other services to the public 5 284
2017 None of the above 4 284
2014 Client contact centre 4 502
2014 Compliance, inspection and enforcement 3 1526
2014 Access to information and privacy 0 38
2014 Security 13 37
2014 Administration and operations 7 456
2014 Financial management 6 106
2014 Information management 11 58
2014 Information technology 10 355
2014 Evaluation 0 25
2014 Other services to the public 4 407
2014 None of the above 4 779

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 58
2017 Communications or public affairs 0 50
2017 Security 0 28
2017 Science and technology 0 22
2017 Legal services 0 18
2017 Administration and operations 0 346
2017 Human resources 0 115
2017 Financial management 0 72
2017 Real property 0 24
2017 Materiel management 0 18
2017 Information management 0 38
2017 Information technology 0 290
2017 Internal audit 0 34
2017 Evaluation 0 19
2017 Data sciences 0 21
2017 Policy 0 58
2017 Project management 0 82
2017 Other services to the public 0 284
2014 Client contact centre 0 502
2014 Communications or public affairs 0 74
2014 Access to information and privacy 0 38
2014 Science and technology 0 37
2014 Legal services 0 20
2014 Human resources 0 143
2014 Financial management 0 106
2014 Procurement 0 13
2014 Real property 0 19
2014 Materiel management 0 23
2014 Information management 0 58
2014 Information technology 1 355
2014 Internal audit 0 65
2014 Evaluation 0 25
2014 Other services to the public 0 407
2014 None of the above 0 779

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 3 382
2017 Compliance, inspection and enforcement 4 1509
2017 Science and technology 0 22
2017 Administration and operations 5 346
2017 Information technology 8 290
2017 Data sciences 0 21
2017 Other services to the public 5 284
2017 None of the above 4 284
2014 Client contact centre 2 502
2014 Compliance, inspection and enforcement 3 1526
2014 Security 0 37
2014 Administration and operations 4 456
2014 Financial management 0 106
2014 Procurement 0 13
2014 Materiel management 0 23
2014 Information technology 6 355
2014 Other services to the public 3 407
2014 None of the above 3 779

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 25 382
2017 Compliance, inspection and enforcement 17 1509
2017 Communications or public affairs 0 50
2017 Access to information and privacy 14 36
2017 Science and technology 31 22
2017 Administration and operations 4 346
2017 Financial management 8 72
2017 Real property 0 24
2017 Information management 0 38
2017 Data sciences 0 21
2017 Policy 9 58
2017 Other services to the public 12 284
2017 None of the above 9 284
2014 Client contact centre 20 502
2014 Federal regulators 10 48
2014 Compliance, inspection and enforcement 14 1526
2014 Science and technology 16 37
2014 Administration and operations 6 456
2014 Financial management 8 106
2014 Information technology 2 355
2014 Internal audit 9 65
2014 Other services to the public 12 407
2014 None of the above 10 779

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 4 382
2017 Compliance, inspection and enforcement 2 1509
2017 Security 0 28
2017 Science and technology 0 22
2017 Legal services 0 18
2017 Administration and operations 3 346
2017 Human resources 7 115
2017 Materiel management 0 18
2017 Information management 0 38
2017 Information technology 2 290
2017 Internal audit 0 34
2017 Evaluation 0 19
2017 Data sciences 0 21
2017 Other services to the public 2 284
2017 None of the above 3 284
2014 Client contact centre 3 502
2014 Compliance, inspection and enforcement 3 1526
2014 Access to information and privacy 0 38
2014 Legal services 0 20
2014 Administration and operations 3 456
2014 Procurement 0 13
2014 Information technology 5 355
2014 Evaluation 0 25
2014 Other services to the public 1 407
2014 None of the above 5 779
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Client contact centre 10 90 2778
2017 Federal regulators 15 85 241
2017 Compliance, inspection and enforcement 13 87 7803
2017 Communications or public affairs 8 92 321
2017 Access to information and privacy 8 92 237
2017 Security 5 95 193
2017 Science and technology 8 92 141
2017 Legal services 12 88 85
2017 Administration and operations 9 91 2105
2017 Human resources 9 91 884
2017 Financial management 10 90 518
2017 Procurement 9 91 57
2017 Real property 16 84 106
2017 Materiel management 17 83 80
2017 Information management 10 90 184
2017 Information technology 10 90 2019
2017 Internal audit 9 91 260
2017 Evaluation 11 89 116
2017 Data sciences 12 88 126
2017 Policy 9 91 281
2017 Project management 13 87 469
2017 Other services to the public 13 87 1468
2017 None of the above 10 90 1728
2014 Client contact centre 7 93 3673
2014 Federal regulators 11 89 277
2014 Compliance, inspection and enforcement 8 92 9886
2014 Communications or public affairs 8 92 335
2014 Access to information and privacy 5 95 247
2014 Security 5 95 247
2014 Science and technology 6 94 249
2014 Legal services 11 89 125
2014 Administration and operations 6 94 3073
2014 Human resources 6 94 1093
2014 Financial management 6 94 814
2014 Procurement 0 100 73
2014 Real property 5 95 160
2014 Materiel management 11 89 164
2014 Information management 9 91 321
2014 Information technology 7 93 2843
2014 Internal audit 7 93 338
2014 Evaluation 9 91 178
2014 Other services to the public 8 92 2578
2014 None of the above 7 93 4810

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 35 281
2017 Federal regulators 31 36
2017 Compliance, inspection and enforcement 24 1000
2017 Communications or public affairs 39 25
2017 Access to information and privacy 36 20
2017 Administration and operations 38 192
2017 Human resources 34 71
2017 Financial management 43 48
2017 Real property 38 16
2017 Materiel management 46 13
2017 Information technology 41 190
2017 Internal audit 21 25
2017 Data sciences 59 16
2017 Policy 36 27
2017 Project management 26 58
2017 Other services to the public 37 192
2017 None of the above 31 175
2014 Client contact centre 26 264
2014 Federal regulators 28 28
2014 Compliance, inspection and enforcement 27 763
2014 Communications or public affairs 36 25
2014 Legal services 50 14
2014 Administration and operations 31 191
2014 Human resources 34 61
2014 Financial management 35 46
2014 Materiel management 50 18
2014 Information management 45 29
2014 Information technology 38 186
2014 Evaluation 38 16
2014 Other services to the public 35 195
2014 None of the above 30 345

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 69 281
2017 Federal regulators 85 36
2017 Compliance, inspection and enforcement 83 1000
2017 Communications or public affairs 80 25
2017 Access to information and privacy 64 20
2017 Administration and operations 81 192
2017 Human resources 87 71
2017 Financial management 84 48
2017 Real property 67 16
2017 Information technology 83 190
2017 Data sciences 56 16
2017 Policy 75 27
2017 Project management 80 58
2017 Other services to the public 76 192
2017 None of the above 75 175
2014 Client contact centre 73 264
2014 Federal regulators 89 28
2014 Compliance, inspection and enforcement 81 763
2014 Communications or public affairs 72 25
2014 Access to information and privacy 83 12
2014 Security 67 12
2014 Science and technology 81 16
2014 Legal services 93 14
2014 Administration and operations 76 191
2014 Human resources 82 61
2014 Financial management 76 46
2014 Materiel management 61 18
2014 Information management 76 29
2014 Information technology 78 186
2014 Internal audit 78 22
2014 Evaluation 68 16
2014 Other services to the public 79 195
2014 None of the above 82 345

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 5 281
2017 Compliance, inspection and enforcement 2 1000
2017 Access to information and privacy 0 20
2017 Science and technology 0 11
2017 Legal services 0 10
2017 Administration and operations 3 192
2017 Real property 0 16
2017 Information technology 4 190
2017 Internal audit 0 25
2017 Evaluation 0 13
2017 Policy 0 27
2017 Project management 0 58
2017 Other services to the public 3 192
2017 None of the above 4 175
2014 Client contact centre 3 264
2014 Compliance, inspection and enforcement 1 763
2014 Communications or public affairs 0 25
2014 Access to information and privacy 0 12
2014 Security 0 12
2014 Science and technology 0 16
2014 Legal services 0 14
2014 Administration and operations 5 191
2014 Materiel management 0 18
2014 Information technology 3 186
2014 Evaluation 0 16
2014 None of the above 3 345

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 36
2017 Compliance, inspection and enforcement 0 999
2017 Communications or public affairs 0 25
2017 Access to information and privacy 0 20
2017 Security 0 10
2017 Science and technology 0 11
2017 Legal services 0 10
2017 Administration and operations 0 192
2017 Human resources 0 71
2017 Financial management 0 48
2017 Real property 0 16
2017 Materiel management 0 13
2017 Information management 0 19
2017 Internal audit 0 25
2017 Evaluation 0 13
2017 Data sciences 0 16
2017 Policy 0 27
2017 Project management 0 58
2014 Client contact centre 0 264
2014 Federal regulators 0 28
2014 Compliance, inspection and enforcement 0 763
2014 Communications or public affairs 0 25
2014 Access to information and privacy 0 12
2014 Security 0 12
2014 Science and technology 0 16
2014 Legal services 0 14
2014 Administration and operations 0 191
2014 Financial management 0 46
2014 Materiel management 0 18
2014 Information management 0 29
2014 Internal audit 0 22
2014 Evaluation 0 16
2014 None of the above 0 345

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 8 281
2017 Compliance, inspection and enforcement 5 1000
2017 Science and technology 0 11
2017 Administration and operations 7 192
2017 Financial management 15 48
2017 Materiel management 0 13
2017 Information management 0 19
2017 Information technology 8 190
2017 Internal audit 0 25
2017 Data sciences 0 16
2017 Other services to the public 7 192
2017 None of the above 4 175
2014 Client contact centre 4 264
2014 Compliance, inspection and enforcement 4 763
2014 Security 0 12
2014 Administration and operations 3 191
2014 Materiel management 0 18
2014 Information technology 7 186
2014 Other services to the public 8 195
2014 None of the above 4 345

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 22 281
2017 Compliance, inspection and enforcement 11 1000
2017 Communications or public affairs 0 25
2017 Security 0 10
2017 Administration and operations 6 192
2017 Financial management 11 48
2017 Information management 0 19
2017 Information technology 5 190
2017 Other services to the public 8 192
2017 None of the above 5 175
2014 Client contact centre 19 264
2014 Federal regulators 0 28
2014 Compliance, inspection and enforcement 9 763
2014 Science and technology 0 16
2014 Administration and operations 4 191
2014 Information technology 3 186
2014 Other services to the public 8 195
2014 None of the above 8 345

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Client contact centre 9 281
2017 Compliance, inspection and enforcement 7 1000
2017 Legal services 0 10
2017 Administration and operations 8 192
2017 Human resources 13 71
2017 Materiel management 0 13
2017 Information management 0 19
2017 Information technology 6 190
2017 Project management 8 58
2017 Other services to the public 7 192
2017 None of the above 8 175
2014 Client contact centre 11 264
2014 Compliance, inspection and enforcement 11 763
2014 Access to information and privacy 0 12
2014 Legal services 0 14
2014 Administration and operations 12 191
2014 Financial management 15 46
2014 Information technology 11 186
2014 Other services to the public 10 195
2014 None of the above 12 345