2017 Public Service Employee Annual Survey Results for Canada Revenue Agency by Question 32. Are you a person with a disability?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 34 8 7 4 2 0 80 12 1795
2017 Not a person with a disability 54 31 7 4 2 2 0 87 6 20320
2014 Person with a disability 45 30 11 5 5 2 0 78 11 2178
2014 Not a person with a disability 51 33 10 3 2 3 0 86 4 29569

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 36 9 13 11 0 0 67 24 1789
2017 Not a person with a disability 42 38 7 8 5 0 0 79 13 20282
2014 Person with a disability 40 33 10 8 8 0 0 74 16 2176
2014 Not a person with a disability 49 35 8 4 3 0 0 85 7 29573
2011 Person with a disability 31 35 12 11 10 0 0 67 21 1991
2011 Not a person with a disability 40 40 10 5 4 0 0 81 9 29182
2008 Person with a disability 26 40 13 11 10 0 0 66 21 1758
2008 Not a person with a disability 37 42 10 6 4 1 0 80 10 27213

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 32 15 14 12 0 0 59 26 1792
2017 Not a person with a disability 33 36 14 10 6 0 0 69 17 20272
2014 Person with a disability 23 32 14 14 15 0 0 56 29 2176
2014 Not a person with a disability 26 36 17 12 8 0 0 63 21 29583

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 34 16 17 14 1 0 52 31 1790
2017 Not a person with a disability 24 37 17 12 8 2 0 62 21 20273

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 31 13 12 8 1 1 66 21 1791
2017 Not a person with a disability 44 35 9 6 4 0 1 80 11 20289
2014 Person with a disability 36 32 11 11 8 1 0 69 20 2175
2014 Not a person with a disability 42 35 11 7 4 0 1 78 11 29578
2011 Person with a disability 32 37 11 11 7 1 1 70 18 1993
2011 Not a person with a disability 42 38 10 6 3 0 1 81 9 29276

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 25 33 15 14 12 0 0 58 27 1788
2017 Not a person with a disability 33 39 12 9 7 0 0 72 16 20306
2014 Person with a disability 26 36 14 12 10 0 0 63 23 2179
2014 Not a person with a disability 34 39 14 9 5 0 0 73 14 29578
2011 Person with a disability 24 35 16 13 11 0 0 60 24 1991
2011 Not a person with a disability 30 41 15 8 5 0 0 72 13 29232
2008 Person with a disability 23 37 15 14 11 0 0 60 25 1760
2008 Not a person with a disability 32 43 13 8 4 0 0 75 12 27204

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 37 37 11 9 6 1 0 74 15 1793
2017 Not a person with a disability 41 40 10 6 3 0 0 81 9 20295
2014 Person with a disability 41 37 11 6 5 0 0 78 12 2174
2014 Not a person with a disability 41 40 11 5 3 0 0 82 8 29569
2011 Person with a disability 35 40 11 8 5 0 0 76 13 1995
2011 Not a person with a disability 39 43 10 5 3 0 0 82 8 29295
2008 Person with a disability 36 42 9 8 5 0 0 78 13 1766
2008 Not a person with a disability 40 44 9 5 2 0 0 84 8 27239
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 51 27 7 6 8 0 0 78 15 1796
2017 Not a person with a disability 57 26 7 5 4 0 0 84 9 20309

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 50 26 10 5 7 1 0 77 12 1789
2017 Not a person with a disability 56 26 9 4 4 1 0 83 8 20279

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 23 27 13 18 19 0 0 50 37 1792
2017 Not a person with a disability 32 34 12 12 9 0 0 67 20 20288

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 27 34 16 12 11 1 0 61 23 1792
2017 Not a person with a disability 36 38 15 7 4 1 0 74 11 20255

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 4 14 38 25 19 0 0 18 44 1763
2017 Not a person with a disability 5 21 44 20 9 0 0 26 30 20038

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 28 36 12 5 0 0 17 46 1768
2017 Not a person with a disability 8 21 43 20 8 0 0 28 29 20028
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 33 67 1772
2017 Not a person with a disability 16 84 20067
2014 Person with a disability 31 69 2173
2014 Not a person with a disability 14 86 29555

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 49 591
2017 Not a person with a disability 48 3160
2014 Person with a disability 50 680
2014 Not a person with a disability 51 4068

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 71 591
2017 Not a person with a disability 62 3160
2014 Person with a disability 68 680
2014 Not a person with a disability 59 4068

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 5 591
2017 Not a person with a disability 5 3160
2014 Person with a disability 4 680
2014 Not a person with a disability 5 4068

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 6 591
2017 Not a person with a disability 4 3160
2014 Person with a disability 5 680
2014 Not a person with a disability 3 4068

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 15 591
2017 Not a person with a disability 12 3160
2014 Person with a disability 12 680
2014 Not a person with a disability 11 4068

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 4 591
2017 Not a person with a disability 2 3160
2014 Person with a disability 5 680
2014 Not a person with a disability 3 4068
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 29 71 1788
2017 Not a person with a disability 10 90 20228
2014 Person with a disability 23 77 2171
2014 Not a person with a disability 6 94 29540

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 34 523
2017 Not a person with a disability 30 1905
2014 Person with a disability 34 494
2014 Not a person with a disability 29 1772

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 83 523
2017 Not a person with a disability 79 1905
2014 Person with a disability 83 494
2014 Not a person with a disability 78 1772

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 3 523
2017 Not a person with a disability 3 1905
2014 Person with a disability 2 494
2014 Not a person with a disability 2 1772

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Not a person with a disability 0 1904

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 8 523
2017 Not a person with a disability 5 1905
2014 Person with a disability 4 494
2014 Not a person with a disability 5 1772

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 8 523
2017 Not a person with a disability 11 1905
2014 Person with a disability 6 494
2014 Not a person with a disability 9 1772

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Person with a disability 9 523
2017 Not a person with a disability 7 1905
2014 Person with a disability 11 494
2014 Not a person with a disability 10 1772