2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group WP

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 35 42 10 7 4 1 0 78 12 1672
2017 WP-01 48 34 0 12 0 6 0 87 13 17
2017 WP-02 44 35 11 7 2 2 0 80 9 167
2017 WP-03 36 40 12 8 2 1 0 77 11 171
2017 WP-04 31 44 11 7 5 1 0 76 13 902
2017 WP-05 37 46 7 4 4 0 0 84 8 230
2017 WP-06 51 41 0 5 3 0 0 92 8 36
2014 WP 33 41 14 6 4 2 0 75 10 2341
2014 WP-01 42 10 29 0 8 10 0 59 9 11
2014 WP-02 36 34 18 7 2 3 0 72 10 160
2014 WP-03 36 35 16 7 5 1 0 72 12 217
2014 WP-04 32 40 15 7 4 2 0 74 11 1515
2014 WP-05 34 50 8 5 2 1 0 85 7 355
2014 WP-06 52 44 4 0 0 0 0 96 0 56

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 23 43 11 13 10 0 0 66 23 1673
2017 WP-01 42 40 18 0 0 0 0 82 0 17
2017 WP-02 35 43 7 8 8 0 0 78 16 167
2017 WP-03 27 41 15 11 5 0 0 69 17 170
2017 WP-04 21 42 12 14 11 0 0 62 25 905
2017 WP-05 19 51 10 9 10 0 0 71 19 229
2017 WP-06 32 55 3 7 3 0 0 87 10 36
2017 WP-07 30 50 0 20 0 0 0 80 20 10
2014 WP 30 41 13 9 7 0 0 71 16 2341
2014 WP-01 34 37 21 8 0 0 0 71 8 11
2014 WP-02 32 35 14 8 11 0 0 67 19 159
2014 WP-03 35 37 11 10 6 0 0 72 16 217
2014 WP-04 28 42 14 9 7 0 0 70 16 1515
2014 WP-05 33 43 11 9 5 0 0 75 14 356
2014 WP-06 52 43 2 3 0 0 0 95 3 56
2011 WP 28 42 14 9 6 0 0 71 15 2562
2011 WP-01 43 21 14 14 7 0 0 64 21 14
2011 WP-02 28 37 13 13 9 0 0 65 22 209
2011 WP-03 33 35 15 11 6 0 0 68 18 254
2011 WP-04 26 44 14 9 6 0 0 71 15 1622
2011 WP-05 29 46 14 7 4 0 0 75 11 384
2011 WP-06 41 41 12 2 4 0 0 82 6 49
2011 WP-07 35 25 15 15 10 0 0 60 25 20
2008 WP 26 42 13 11 8 0 0 69 19 2224
2008 WP-02 29 44 12 10 5 0 0 73 15 224
2008 WP-03 35 35 15 7 7 0 0 70 14 163
2008 WP-04 24 42 13 13 9 0 0 65 21 1386
2008 WP-05 30 47 11 6 6 0 0 77 12 320
2008 WP-06 41 46 6 4 3 0 0 87 7 70

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 21 36 14 16 12 0 0 57 28 1672
2017 WP-01 30 24 28 6 12 0 0 54 18 17
2017 WP-02 25 39 11 12 12 0 0 64 24 166
2017 WP-03 35 31 17 9 8 0 0 65 17 171
2017 WP-04 17 36 14 19 14 0 0 53 32 902
2017 WP-05 23 40 15 14 9 0 0 63 22 230
2017 WP-06 34 36 11 16 3 0 0 70 19 36
2017 WP-07 30 50 0 20 0 0 0 80 20 10
2014 WP 17 34 17 18 13 0 0 52 31 2343
2014 WP-01 10 18 21 50 0 0 0 29 50 11
2014 WP-02 14 32 15 19 19 1 0 47 37 160
2014 WP-03 32 33 15 12 7 0 0 65 19 217
2014 WP-04 13 34 19 20 14 0 0 47 34 1516
2014 WP-05 22 39 14 16 9 0 0 61 25 356
2014 WP-06 34 37 12 13 3 0 0 71 16 56

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 15 33 17 20 15 1 0 49 34 1671
2017 WP-01 32 25 30 13 0 0 0 57 13 16
2017 WP-02 17 39 13 17 13 1 0 57 30 166
2017 WP-03 27 34 15 14 10 0 0 60 24 171
2017 WP-04 12 31 17 23 16 1 0 44 39 903
2017 WP-05 16 40 17 17 10 0 0 56 27 231
2017 WP-06 31 42 11 13 3 0 0 73 16 36
2017 WP-07 20 50 0 20 10 0 0 70 30 10

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 26 36 12 14 13 0 0 61 26 1675
2017 WP-01 36 46 12 0 6 0 0 82 6 17
2017 WP-02 32 34 12 12 10 1 0 66 22 167
2017 WP-03 31 35 18 8 7 0 1 66 15 171
2017 WP-04 24 34 11 17 14 0 0 58 31 903
2017 WP-05 24 43 13 8 12 0 0 67 20 231
2017 WP-06 25 44 11 8 12 0 0 69 19 36
2017 WP-07 40 30 10 0 20 0 0 70 20 10
2014 WP 26 36 13 14 11 0 0 62 25 2340
2014 WP-01 39 16 37 8 0 0 0 55 8 11
2014 WP-02 26 34 9 19 12 0 0 60 31 160
2014 WP-03 31 33 15 10 10 0 0 65 20 217
2014 WP-04 24 36 14 14 12 0 0 60 26 1513
2014 WP-05 31 37 10 12 9 0 0 68 22 356
2014 WP-06 45 34 7 7 5 0 2 80 12 56
2011 WP 28 39 12 12 8 0 0 68 21 2567
2011 WP-01 27 33 13 7 20 0 0 60 27 15
2011 WP-02 24 41 9 15 10 0 0 65 26 211
2011 WP-03 28 41 10 10 10 0 0 70 20 253
2011 WP-04 29 37 12 13 8 0 0 67 21 1626
2011 WP-05 25 47 11 11 6 0 0 72 17 383
2011 WP-06 45 31 14 4 4 0 2 77 8 49
2011 WP-07 15 50 5 20 10 0 0 65 30 20

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 37 16 15 14 0 0 54 30 1672
2017 WP-01 30 40 6 12 12 0 0 70 24 17
2017 WP-02 28 33 13 14 12 0 0 60 27 166
2017 WP-03 19 41 13 18 9 0 0 60 27 169
2017 WP-04 15 36 17 16 16 0 0 51 32 904
2017 WP-05 18 41 16 14 11 0 0 59 25 231
2017 WP-06 28 51 7 8 6 0 0 79 14 36
2017 WP-07 20 50 0 30 0 0 0 70 30 10
2014 WP 15 35 19 19 12 0 0 50 31 2345
2014 WP-01 21 16 21 16 27 0 0 36 43 11
2014 WP-02 13 26 14 23 25 0 0 38 48 160
2014 WP-03 22 33 17 16 12 0 0 55 28 217
2014 WP-04 13 36 20 18 12 0 0 49 30 1518
2014 WP-05 14 39 18 22 7 0 0 53 29 356
2014 WP-06 35 31 18 11 5 0 0 66 16 56
2011 WP 20 39 17 15 9 0 0 59 24 2566
2011 WP-01 29 14 0 28 21 0 7 46 54 14
2011 WP-02 14 32 18 24 12 0 0 46 36 211
2011 WP-03 24 38 17 12 9 0 0 63 21 253
2011 WP-04 20 40 17 14 9 0 0 60 23 1624
2011 WP-05 19 43 17 14 6 1 0 63 20 385
2011 WP-06 31 37 12 12 8 0 0 67 20 49
2011 WP-07 10 50 15 15 10 0 0 60 25 20
2008 WP 21 42 14 16 8 0 0 63 24 2228
2008 WP-02 27 39 11 14 7 2 0 67 22 224
2008 WP-03 26 40 15 12 7 1 0 66 19 163
2008 WP-04 18 42 14 17 9 0 0 60 26 1390
2008 WP-05 24 43 12 14 6 0 0 68 20 320
2008 WP-06 31 53 10 4 2 0 0 84 6 70

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 36 42 10 8 3 0 0 78 11 1675
2017 WP-01 36 52 6 6 0 0 0 88 6 17
2017 WP-02 38 43 9 8 2 0 0 81 10 167
2017 WP-03 39 38 13 8 2 0 0 77 10 170
2017 WP-04 35 44 10 9 3 0 0 78 11 905
2017 WP-05 36 43 12 6 4 0 0 79 10 231
2017 WP-06 42 49 3 0 6 0 0 91 6 36
2017 WP-07 50 30 0 20 0 0 0 80 20 10
2014 WP 42 42 9 5 2 0 0 84 7 2338
2014 WP-01 12 47 21 12 9 0 0 59 21 10
2014 WP-02 43 31 10 14 2 0 0 73 16 160
2014 WP-03 48 38 7 4 2 0 0 86 6 217
2014 WP-04 42 43 8 4 3 0 0 85 7 1514
2014 WP-05 40 42 11 4 2 0 0 83 6 355
2014 WP-06 48 40 7 5 0 0 0 88 5 56
2011 WP 42 44 7 5 2 0 0 86 7 2569
2011 WP-01 60 27 7 0 7 0 0 87 7 15
2011 WP-02 36 47 7 7 2 1 0 84 9 211
2011 WP-03 51 36 5 5 3 0 0 87 7 253
2011 WP-04 42 44 8 5 2 0 0 86 7 1626
2011 WP-05 41 49 5 2 2 0 0 91 4 385
2011 WP-06 45 39 8 8 0 0 0 84 8 49
2011 WP-07 40 45 5 5 5 0 0 85 10 20
2008 WP 44 43 6 4 2 0 0 88 6 2226
2008 WP-02 45 41 6 5 3 0 0 86 8 223
2008 WP-03 50 42 4 2 2 0 0 92 4 162
2008 WP-04 42 45 7 4 2 0 0 87 6 1391
2008 WP-05 47 41 5 5 2 0 0 87 7 320
2008 WP-06 58 33 4 2 3 0 0 92 4 70
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 46 28 8 9 9 0 0 74 18 1675
2017 WP-01 54 34 6 0 6 0 0 88 6 17
2017 WP-02 54 25 8 5 8 0 0 79 13 167
2017 WP-03 47 23 10 13 6 0 1 70 20 171
2017 WP-04 45 30 7 10 8 0 0 75 18 905
2017 WP-05 43 30 9 8 10 0 0 73 18 231
2017 WP-06 42 30 8 11 9 0 0 72 20 36

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 47 28 11 6 7 0 0 76 13 1673
2017 WP-01 48 40 6 6 0 0 0 88 6 17
2017 WP-02 51 28 11 3 7 0 0 79 10 167
2017 WP-03 50 21 15 8 6 0 1 71 14 171
2017 WP-04 48 30 10 6 6 1 0 78 13 904
2017 WP-05 47 26 11 8 7 0 0 74 15 230
2017 WP-06 42 30 9 14 6 0 0 71 20 36

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 14 28 12 21 24 0 0 43 45 1670
2017 WP-01 36 24 22 6 12 0 0 60 18 17
2017 WP-02 22 34 10 12 22 0 0 56 34 167
2017 WP-03 17 23 12 24 24 0 0 40 48 169
2017 WP-04 11 27 12 23 27 0 0 39 50 904
2017 WP-05 13 34 13 24 16 0 0 47 40 231
2017 WP-06 32 32 15 12 9 0 0 64 21 36

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 21 37 17 15 8 0 0 59 24 1671
2017 WP-01 48 46 0 0 6 0 0 94 6 17
2017 WP-02 34 40 11 10 5 0 0 74 15 166
2017 WP-03 23 36 19 14 7 1 0 59 21 171
2017 WP-04 17 36 19 19 10 0 0 53 28 902
2017 WP-05 24 46 14 10 6 0 0 70 15 231
2017 WP-06 44 50 0 3 3 0 0 94 6 36

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 2 10 39 29 20 0 0 12 49 1660
2017 WP-01 12 18 34 24 12 0 0 30 36 17
2017 WP-02 6 18 39 25 12 0 0 24 37 163
2017 WP-03 3 13 42 30 11 0 0 16 42 169
2017 WP-04 1 9 38 30 22 0 0 10 52 901
2017 WP-05 1 9 40 32 18 0 0 10 50 230
2017 WP-06 0 8 47 22 23 0 0 8 45 36
2017 WP-07 0 20 40 30 10 0 0 20 40 10

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 WP 18 33 37 10 2 0 0 12 51 1657
2017 WP-01 18 12 36 28 6 0 0 34 30 17
2017 WP-02 15 25 36 19 5 0 0 24 40 163
2017 WP-03 15 35 30 14 4 1 0 18 51 169
2017 WP-04 19 34 37 7 2 0 0 9 53 899
2017 WP-05 18 31 42 8 2 0 0 9 49 230
2017 WP-06 14 28 44 11 3 0 0 14 42 36
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 34 66 1654
2017 WP-02 20 80 166
2017 WP-03 35 65 168
2017 WP-04 36 64 895
2017 WP-05 35 65 227
2017 WP-06 19 81 36
2017 WP-07 0 100 10
2014 WP 30 70 2343
2014 WP-02 27 73 159
2014 WP-03 41 59 217
2014 WP-04 30 70 1517
2014 WP-05 26 74 356
2014 WP-06 14 86 56

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 WP 55 557
2017 WP-02 68 34
2017 WP-03 74 58
2017 WP-04 56 315
2017 WP-05 39 79
2014 WP 60 690
2014 WP-02 70 43
2014 WP-03 71 89
2014 WP-04 60 444
2014 WP-05 49 93

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 WP 59 557
2017 WP-02 56 34
2017 WP-03 57 58
2017 WP-04 62 315
2017 WP-05 45 79
2014 WP 58 690
2014 WP-02 51 43
2014 WP-03 55 89
2014 WP-04 61 444
2014 WP-05 48 93

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 WP 9 557
2017 WP-02 0 34
2017 WP-04 2 315
2017 WP-05 37 79
2014 WP 9 690
2014 WP-04 3 444
2014 WP-05 41 93

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 WP 23 557
2017 WP-02 0 34
2017 WP-03 26 58
2017 WP-04 28 315
2017 WP-05 17 79
2014 WP 18 690
2014 WP-02 0 43
2014 WP-03 19 89
2014 WP-04 20 444
2014 WP-05 19 93

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 WP 8 557
2017 WP-02 0 34
2017 WP-03 10 58
2017 WP-04 9 315
2014 WP 7 690
2014 WP-02 0 43
2014 WP-03 16 89
2014 WP-04 8 444

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 WP 8 557
2017 WP-02 18 34
2017 WP-04 8 315
2017 WP-05 8 79
2014 WP 6 690
2014 WP-02 14 43
2014 WP-03 6 89
2014 WP-04 6 444
2014 WP-05 5 93

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 WP 3 557
2017 WP-02 0 34
2017 WP-04 3 315
2017 WP-05 7 79
2014 WP 1 690
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 WP 18 82 1671
2017 WP-02 10 90 165
2017 WP-03 23 77 170
2017 WP-04 19 81 902
2017 WP-05 11 89 231
2014 WP 13 87 2341
2014 WP-02 9 91 160
2014 WP-03 21 79 217
2014 WP-04 14 86 1515
2014 WP-05 8 92 355

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 WP 43 289
2017 WP-02 35 17
2017 WP-03 54 39
2017 WP-04 42 172
2017 WP-05 47 26
2014 WP 45 295
2014 WP-02 48 15
2014 WP-03 59 45
2014 WP-04 45 201
2014 WP-05 24 28

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 WP 78 289
2017 WP-03 72 39
2017 WP-04 78 172
2017 WP-05 77 26
2014 WP 76 295
2014 WP-02 87 15
2014 WP-03 70 45
2014 WP-04 74 201
2014 WP-05 100 28

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 WP 3 289
2017 WP-02 0 17
2014 WP 3 295
2014 WP-02 0 15

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 WP 15 289
2017 WP-02 0 17
2017 WP-04 19 172
2014 WP 13 295
2014 WP-02 0 15
2014 WP-04 15 201

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 WP 9 289
2017 WP-02 0 17
2017 WP-04 10 172
2014 WP 9 295
2014 WP-03 17 45
2014 WP-04 8 201

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 WP 7 289
2017 WP-04 5 172
2014 WP 6 295
2014 WP-04 4 201

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 WP 6 289
2017 WP-02 0 17
2017 WP-04 7 172
2014 WP 6 295
2014 WP-02 0 15
2014 WP-03 11 45
2014 WP-04 6 201
2014 WP-05 0 28