2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group SW

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 37 38 13 4 5 3 0 77 9 82
2017 SW-02 41 37 14 5 3 0 0 78 8 67
2014 SW 37 29 19 4 6 5 0 69 11 117
2014 SW-02 39 28 18 3 6 6 0 71 9 102

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 31 44 10 9 7 0 0 75 15 81
2017 SW-02 31 43 9 11 6 0 0 74 17 67
2014 SW 39 33 12 11 5 0 0 72 16 117
2014 SW-02 39 35 13 10 3 0 0 74 13 103
2011 SW 39 35 13 11 1 0 0 74 13 124
2011 SW-01 44 29 15 9 2 0 0 73 11 52
2011 SW-02 36 38 11 13 2 0 0 75 15 47
2011 SW-03 26 34 16 24 0 0 0 60 24 12
2008 SW 35 30 18 10 6 1 0 66 16 79
2008 SW-01 27 53 9 9 0 3 0 81 9 34
2008 SW-02 32 30 22 8 8 0 0 62 16 28

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 28 29 5 21 17 0 0 58 38 82
2017 SW-02 30 30 6 18 16 0 0 60 34 67
2014 SW 18 37 14 17 14 0 0 55 31 118
2014 SW-02 21 36 15 15 13 0 0 57 28 103

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 22 30 6 20 22 0 0 53 41 82
2017 SW-02 25 29 7 19 20 0 0 54 39 67

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 28 27 12 21 13 0 0 55 33 82
2017 SW-02 30 29 14 16 11 0 0 58 27 67
2014 SW 26 43 10 9 11 1 0 70 20 118
2014 SW-02 26 43 8 11 9 2 0 71 20 103
2011 SW 36 38 6 15 6 0 0 74 20 125
2011 SW-01 26 41 9 16 8 0 0 67 24 53
2011 SW-02 46 30 4 15 4 0 0 76 19 47
2011 SW-03 26 51 0 13 9 0 0 78 22 12

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 26 36 7 16 15 0 0 61 31 82
2017 SW-02 27 36 6 15 16 0 0 63 31 67
2014 SW 25 32 14 17 12 0 0 57 30 118
2014 SW-02 26 31 16 17 9 0 0 57 27 103
2011 SW 30 36 14 15 4 1 0 67 20 126
2011 SW-01 32 35 7 17 6 2 0 69 23 53
2011 SW-02 27 39 21 12 2 0 0 66 14 48
2011 SW-03 18 43 15 9 16 0 0 60 24 12
2008 SW 27 32 14 14 12 0 0 60 26 79
2008 SW-01 23 50 6 18 3 0 0 73 21 34
2008 SW-02 29 26 16 16 14 0 0 54 30 28

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 44 35 12 5 4 0 0 79 9 82
2017 SW-02 42 37 13 5 3 0 0 79 8 67
2014 SW 46 38 8 4 3 1 0 85 7 117
2014 SW-02 43 42 8 4 2 1 0 86 6 103
2011 SW 61 30 2 5 1 0 0 91 7 125
2011 SW-01 60 26 6 6 2 0 0 87 8 53
2011 SW-02 63 35 0 2 0 0 0 98 2 47
2011 SW-03 51 35 0 7 7 0 0 87 13 12
2008 SW 57 33 4 3 1 1 0 92 4 79
2008 SW-01 58 33 6 3 0 0 0 91 3 34
2008 SW-02 64 28 6 0 0 2 0 94 0 28
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 44 25 8 7 17 0 0 69 24 82
2017 SW-02 45 28 6 7 15 0 0 72 21 67

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 49 22 11 7 12 0 0 70 19 82
2017 SW-02 51 20 14 5 10 0 0 71 15 67

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 16 32 7 23 22 0 0 48 45 82
2017 SW-02 14 36 7 19 23 0 0 50 43 67

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 29 32 12 13 14 0 0 61 27 82
2017 SW-02 32 31 14 12 12 0 0 62 24 67

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 3 12 43 25 18 0 0 14 42 81
2017 SW-02 3 10 44 22 21 0 0 13 43 66

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SW 9 37 40 13 1 0 0 13 46 80
2017 SW-02 9 39 40 12 0 0 0 12 48 66
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SW 31 69 82
2017 SW-02 30 70 67
2014 SW 32 68 118
2014 SW-02 29 71 103

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 SW 52 25
2017 SW-02 55 20
2014 SW 59 36
2014 SW-02 65 30

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 SW 70 25
2017 SW-02 62 20
2014 SW 62 36
2014 SW-02 65 30

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 SW 0 25
2017 SW-02 0 20

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 SW 0 25
2017 SW-02 0 20

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 SW 0 25
2017 SW-02 0 20
2014 SW-02 0 30

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 SW 0 25
2017 SW-02 0 20
2014 SW 0 36
2014 SW-02 0 30
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SW 12 88 82
2017 SW-02 14 86 67
2014 SW 12 88 118
2014 SW-02 11 89 103

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 SW 0 10
2014 SW-02 0 11

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 SW 0 10
2014 SW 0 13
2014 SW-02 0 11

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 SW 0 10
2014 SW-02 0 11