2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group PC

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 41 38 13 4 2 4 0 81 6 1630
2017 PC-01 40 35 18 3 1 3 0 77 5 68
2017 PC-02 37 37 13 6 2 6 0 78 8 508
2017 PC-03 43 37 12 3 1 4 0 83 4 616
2017 PC-04 39 43 12 3 1 1 0 83 5 295
2017 PC-05 52 42 4 0 1 0 0 94 1 73
2014 PC 37 39 14 3 1 7 0 81 4 1913
2014 PC-01 54 32 8 0 0 6 0 91 0 59
2014 PC-02 34 37 15 3 2 9 0 78 6 635
2014 PC-03 37 39 14 3 1 6 0 81 4 755
2014 PC-04 39 43 11 2 1 4 0 86 3 331
2014 PC-05 44 32 18 3 2 2 0 77 5 92

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 35 45 9 8 3 0 0 80 11 1627
2017 PC-01 47 34 12 6 1 0 0 81 7 67
2017 PC-02 35 44 9 9 3 0 0 79 12 507
2017 PC-03 35 47 9 7 3 0 0 82 9 617
2017 PC-04 32 48 8 7 4 0 0 81 11 293
2017 PC-05 41 49 6 3 1 0 0 90 4 73
2014 PC 40 41 11 6 2 0 0 81 8 1915
2014 PC-01 67 20 8 2 2 2 0 88 3 59
2014 PC-02 37 41 14 6 2 1 0 79 8 635
2014 PC-03 41 40 10 6 2 0 0 81 8 755
2014 PC-04 40 42 9 5 3 0 0 82 8 333
2014 PC-05 43 44 10 1 2 0 0 87 3 92
2011 PC 32 42 13 7 4 0 0 75 11 2187
2011 PC-01 50 36 11 1 1 1 0 87 2 107
2011 PC-02 29 44 14 8 5 0 0 73 13 774
2011 PC-03 33 42 13 7 4 0 0 76 11 821
2011 PC-04 31 42 13 8 4 1 0 74 12 349
2011 PC-05 38 38 11 9 3 1 0 77 12 110
2008 PC 29 41 15 9 4 1 0 71 14 1742
2008 PC-01 35 43 17 3 3 0 0 78 5 106
2008 PC-02 31 41 14 8 4 1 0 73 12 620
2008 PC-03 28 43 16 9 3 1 0 71 13 594
2008 PC-04 26 39 14 12 8 0 0 66 20 292
2008 PC-05 32 35 16 13 4 0 0 67 17 94

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 28 41 15 11 5 0 0 69 16 1631
2017 PC-01 36 41 14 7 3 0 0 77 10 68
2017 PC-02 28 40 16 12 4 0 0 67 17 509
2017 PC-03 29 40 15 10 5 0 0 70 15 618
2017 PC-04 30 39 12 13 5 0 0 69 19 294
2017 PC-05 22 59 12 6 1 0 0 81 7 72
2014 PC 27 41 14 12 6 0 0 68 18 1915
2014 PC-01 35 40 15 6 3 0 0 75 10 59
2014 PC-02 26 44 14 11 4 0 0 71 15 635
2014 PC-03 28 39 14 12 7 0 0 67 19 755
2014 PC-04 24 39 13 13 10 0 0 64 23 334
2014 PC-05 27 48 11 11 4 0 0 74 15 92

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 20 42 17 14 6 1 0 62 20 1629
2017 PC-01 40 32 17 5 1 5 0 75 7 68
2017 PC-02 17 44 17 14 7 1 0 62 21 508
2017 PC-03 20 43 17 15 6 0 0 63 20 618
2017 PC-04 19 43 18 14 6 0 0 62 20 295
2017 PC-05 22 41 22 8 6 2 0 64 14 72

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 41 38 9 8 4 0 0 79 12 1633
2017 PC-01 52 30 5 9 1 2 0 84 10 68
2017 PC-02 43 39 9 8 2 0 0 82 9 509
2017 PC-03 44 36 9 7 3 0 0 81 10 618
2017 PC-04 34 37 10 10 9 0 0 72 18 296
2017 PC-05 38 39 11 9 3 0 0 77 12 73
2014 PC 40 34 12 8 5 0 0 75 13 1915
2014 PC-01 63 29 7 1 0 0 0 92 1 59
2014 PC-02 40 36 13 7 3 1 0 77 10 635
2014 PC-03 42 33 10 8 6 0 0 76 14 754
2014 PC-04 36 33 12 10 7 1 1 70 18 334
2014 PC-05 30 37 14 11 6 0 1 68 18 92
2011 PC 38 39 9 9 4 0 0 78 13 2197
2011 PC-01 51 29 12 5 1 1 0 82 6 107
2011 PC-02 38 41 9 7 4 1 0 80 11 779
2011 PC-03 38 38 9 10 3 0 0 77 14 824
2011 PC-04 36 38 7 12 6 0 1 75 18 351
2011 PC-05 28 43 9 8 10 1 0 72 19 110

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 27 42 15 10 6 0 0 69 16 1632
2017 PC-01 41 37 13 6 3 0 0 79 8 68
2017 PC-02 26 42 16 10 6 0 0 68 16 506
2017 PC-03 27 43 14 10 5 0 0 71 15 619
2017 PC-04 23 44 14 13 6 0 0 67 19 296
2017 PC-05 33 45 12 6 6 0 0 77 11 73
2014 PC 22 38 17 16 7 0 0 60 23 1916
2014 PC-01 35 49 8 5 3 0 0 83 8 59
2014 PC-02 21 37 21 15 5 0 0 58 20 635
2014 PC-03 24 38 15 16 7 0 0 62 23 755
2014 PC-04 21 36 16 18 9 0 0 58 27 334
2014 PC-05 23 34 21 18 3 0 0 58 21 92
2011 PC 21 36 19 16 8 0 0 57 24 2192
2011 PC-01 27 43 14 12 3 1 0 70 15 107
2011 PC-02 19 36 22 16 6 1 0 56 23 775
2011 PC-03 22 36 19 14 10 0 0 58 24 824
2011 PC-04 21 35 15 20 8 0 0 56 29 350
2011 PC-05 23 34 17 20 7 0 0 57 27 110
2008 PC 21 37 18 14 9 1 0 59 23 1739
2008 PC-01 24 38 27 8 3 0 0 62 11 106
2008 PC-02 21 38 20 11 8 1 0 60 20 618
2008 PC-03 22 39 16 16 8 0 0 60 24 593
2008 PC-04 22 36 14 14 13 0 0 58 27 292
2008 PC-05 18 31 20 18 12 1 0 49 30 94

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 36 44 11 6 2 0 0 80 9 1629
2017 PC-01 44 37 11 7 1 0 0 81 8 68
2017 PC-02 35 44 12 6 3 0 0 79 9 509
2017 PC-03 40 42 10 5 2 0 0 82 8 616
2017 PC-04 29 50 10 8 3 0 0 79 10 294
2017 PC-05 43 43 10 2 2 0 0 86 4 72
2014 PC 36 42 12 7 3 0 0 78 10 1913
2014 PC-01 47 40 6 7 0 0 0 87 7 59
2014 PC-02 33 44 14 6 2 0 0 78 8 632
2014 PC-03 37 41 11 7 3 0 0 78 10 755
2014 PC-04 35 42 10 7 5 1 0 78 12 334
2014 PC-05 47 33 15 3 1 0 0 80 4 92
2011 PC 38 45 9 6 2 0 0 82 9 2198
2011 PC-01 42 41 8 6 3 0 0 83 9 107
2011 PC-02 35 46 10 7 3 0 0 81 9 779
2011 PC-03 37 45 9 7 2 0 0 82 8 825
2011 PC-04 42 42 9 3 4 0 0 84 7 351
2011 PC-05 38 48 5 9 0 0 0 86 9 110
2008 PC 38 45 9 6 3 0 0 83 9 1741
2008 PC-01 26 57 9 6 1 0 0 83 7 105
2008 PC-02 34 48 9 6 3 0 0 82 9 619
2008 PC-03 41 42 9 7 2 0 0 83 8 595
2008 PC-04 42 42 6 5 5 0 0 84 10 292
2008 PC-05 41 41 11 6 1 0 0 82 8 94
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 57 26 7 7 3 0 0 82 11 1630
2017 PC-01 61 31 1 6 1 0 0 91 7 68
2017 PC-02 57 22 8 9 3 0 0 79 13 508
2017 PC-03 58 26 7 5 4 0 0 84 9 617
2017 PC-04 55 29 6 5 4 0 0 84 9 294
2017 PC-05 60 29 4 5 1 0 0 89 7 73

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 58 25 8 5 3 0 0 84 9 1630
2017 PC-01 68 19 8 3 3 0 0 87 6 68
2017 PC-02 57 24 9 6 3 0 0 82 10 508
2017 PC-03 62 23 7 4 3 0 0 85 7 617
2017 PC-04 54 30 7 4 3 1 0 86 7 294
2017 PC-05 59 30 1 7 1 1 0 90 8 73

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 29 36 14 13 8 0 0 65 21 1629
2017 PC-01 38 35 11 6 9 1 0 74 14 68
2017 PC-02 28 37 14 13 8 0 0 64 21 508
2017 PC-03 32 36 14 11 7 1 0 68 18 616
2017 PC-04 23 39 13 17 9 0 0 61 26 294
2017 PC-05 37 35 10 14 4 0 0 72 18 73

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 25 41 19 10 4 2 0 67 14 1629
2017 PC-01 26 40 17 9 5 3 0 68 15 68
2017 PC-02 24 40 19 10 4 3 0 66 15 508
2017 PC-03 26 40 20 9 4 1 0 67 13 616
2017 PC-04 25 45 16 12 3 0 0 70 14 294
2017 PC-05 26 43 21 8 1 0 0 69 9 73

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 2 17 47 25 8 0 0 19 33 1625
2017 PC-01 5 35 37 19 4 0 0 41 23 68
2017 PC-02 4 22 51 17 6 0 0 26 23 507
2017 PC-03 2 17 50 24 7 0 0 18 32 615
2017 PC-04 1 7 41 35 16 0 0 8 51 294
2017 PC-05 1 12 34 43 9 0 0 13 53 73

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 PC 7 21 46 20 5 0 0 26 28 1614
2017 PC-01 6 10 44 31 9 0 0 40 16 67
2017 PC-02 5 15 47 25 7 0 1 33 20 504
2017 PC-03 5 21 47 20 5 0 0 26 27 612
2017 PC-04 12 33 39 14 1 0 0 16 45 293
2017 PC-05 14 20 53 11 1 0 0 12 35 71
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 16 84 1623
2017 PC-01 12 88 66
2017 PC-02 16 84 508
2017 PC-03 16 84 617
2017 PC-04 18 82 292
2017 PC-05 11 89 72
2014 PC 12 88 1909
2014 PC-01 15 85 59
2014 PC-02 11 89 632
2014 PC-03 13 87 754
2014 PC-04 11 89 331
2014 PC-05 13 87 92

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 PC 44 258
2017 PC-02 54 82
2017 PC-03 46 96
2017 PC-04 29 53
2014 PC 43 234
2014 PC-02 51 71
2014 PC-03 42 96
2014 PC-04 27 37
2014 PC-05 44 12

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 PC 58 258
2017 PC-02 57 82
2017 PC-03 60 96
2017 PC-04 58 53
2014 PC 61 234
2014 PC-02 57 71
2014 PC-03 67 96
2014 PC-04 63 37
2014 PC-05 47 12

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 PC 8 258
2017 PC-03 6 96
2017 PC-04 19 53
2014 PC 8 234
2014 PC-03 5 96
2014 PC-04 19 37

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 PC 0 258
2017 PC-02 0 82
2017 PC-03 0 96
2017 PC-04 0 53
2014 PC 0 234
2014 PC-02 0 71
2014 PC-03 0 96
2014 PC-04 0 37
2014 PC-05 0 12

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 PC 5 258
2017 PC-03 6 96
2014 PC 3 234
2014 PC-05 0 12

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 PC 4 258
2017 PC-03 5 96
2014 PC 5 234
2014 PC-03 5 96
2014 PC-05 0 12

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 PC 5 258
2014 PC 4 234
2014 PC-05 0 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 PC 8 92 1628
2017 PC-01 7 93 68
2017 PC-02 11 89 509
2017 PC-03 6 94 616
2017 PC-04 7 93 295
2014 PC 6 94 1912
2014 PC-01 10 90 59
2014 PC-02 8 92 633
2014 PC-03 5 95 753
2014 PC-04 5 95 334

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 PC 40 125
2017 PC-02 39 56
2017 PC-03 46 37
2017 PC-04 30 20
2014 PC 26 114
2014 PC-02 22 45
2014 PC-03 30 37
2014 PC-04 37 16

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 PC 76 125
2017 PC-02 70 56
2017 PC-03 83 37
2014 PC 85 114
2014 PC-02 85 45
2014 PC-03 78 37
2014 PC-04 100 16

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 PC-03 0 37
2017 PC-04 0 20
2014 PC-03 0 37

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 PC 0 125
2017 PC-02 0 56
2017 PC-03 0 37
2017 PC-04 0 20
2014 PC 0 114
2014 PC-02 0 45
2014 PC-03 0 37
2014 PC-04 0 16

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 PC 7 125
2017 PC-03 13 37
2014 PC 8 114
2014 PC-03 14 37
2014 PC-04 0 16

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 PC 8 125
2017 PC-02 8 56
2014 PC 4 114
2014 PC-04 0 16

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 PC 8 125
2017 PC-02 11 56
2014 PC 5 114
2014 PC-04 0 16