2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group IS

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 41 38 10 5 2 4 0 82 7 1983
2017 IS-02 39 34 9 9 2 7 0 78 12 121
2017 IS-03 45 36 7 6 2 3 0 84 9 401
2017 IS-04 41 38 11 5 2 4 0 82 7 627
2017 IS-05 41 40 11 3 2 4 0 84 5 432
2017 IS-06 38 43 11 4 2 2 0 83 6 265
2014 IS 42 34 13 3 1 6 0 81 5 2700
2014 IS-01 74 26 0 0 0 0 0 100 0 10
2014 IS-02 47 30 12 4 3 4 0 81 7 237
2014 IS-03 44 32 13 4 1 6 0 81 5 583
2014 IS-04 39 36 12 3 1 8 0 82 5 835
2014 IS-05 41 36 13 3 1 6 0 81 5 622
2014 IS-06 42 36 15 2 1 4 0 81 3 361

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 39 41 9 7 4 0 0 80 11 1982
2017 IS-02 42 37 10 7 4 1 0 79 11 122
2017 IS-03 42 38 8 7 5 0 0 80 12 401
2017 IS-04 41 40 9 6 3 0 0 81 10 625
2017 IS-05 36 45 10 6 3 0 0 81 9 433
2017 IS-06 40 44 6 9 1 0 0 84 10 264
2014 IS 47 38 8 5 2 0 0 85 7 2698
2014 IS-01 66 27 7 0 0 0 0 93 0 10
2014 IS-02 52 33 7 7 0 1 0 86 7 237
2014 IS-03 46 38 9 5 2 0 0 84 8 584
2014 IS-04 43 42 8 5 2 0 0 85 7 835
2014 IS-05 47 37 9 4 2 0 0 85 6 621
2014 IS-06 51 34 8 6 1 0 0 85 7 360
2011 IS 41 40 11 6 3 1 0 81 9 3179
2011 IS-01 55 24 17 2 2 0 0 78 4 46
2011 IS-02 47 35 9 6 2 1 0 83 8 319
2011 IS-03 38 41 10 6 5 0 0 79 11 757
2011 IS-04 39 39 11 6 3 1 0 79 9 1001
2011 IS-05 42 40 12 5 2 0 0 82 7 647
2011 IS-06 41 43 9 5 2 0 0 84 7 382
2008 IS 37 42 11 7 3 0 0 79 10 2687
2008 IS-01 40 44 13 3 0 0 0 84 3 30
2008 IS-02 42 34 14 7 3 0 0 76 10 290
2008 IS-03 35 44 12 5 4 0 0 79 9 667
2008 IS-04 36 43 10 7 4 0 0 79 10 812
2008 IS-05 39 40 11 6 3 0 0 79 9 551
2008 IS-06 33 44 10 10 1 0 0 78 12 286

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 35 37 13 10 5 0 0 72 15 1979
2017 IS-02 41 36 10 10 3 0 0 77 13 122
2017 IS-03 34 39 12 9 7 0 0 72 16 403
2017 IS-04 33 36 15 10 5 0 0 70 15 624
2017 IS-05 36 40 11 8 4 0 0 77 12 431
2017 IS-06 39 35 11 10 5 0 0 74 15 263
2014 IS 32 37 13 11 6 0 0 69 17 2697
2014 IS-01 63 11 7 19 0 0 0 74 19 10
2014 IS-02 33 38 12 10 6 0 0 72 16 236
2014 IS-03 32 38 15 9 6 0 1 70 15 584
2014 IS-04 29 38 14 12 6 0 0 68 18 835
2014 IS-05 32 37 12 12 6 0 0 70 18 621
2014 IS-06 38 36 10 10 7 0 0 74 16 360

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 41 12 12 6 1 0 69 19 1978
2017 IS-02 31 39 15 9 5 1 0 71 14 121
2017 IS-03 27 40 12 12 7 1 0 68 19 401
2017 IS-04 25 42 13 13 6 1 0 68 19 626
2017 IS-05 28 41 10 13 7 1 0 70 20 429
2017 IS-06 29 43 13 9 6 1 0 72 15 264

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 39 35 8 10 6 0 0 75 17 1980
2017 IS-02 44 38 7 6 5 0 0 83 10 122
2017 IS-03 45 32 9 8 4 0 0 78 13 401
2017 IS-04 44 35 7 8 5 0 1 80 13 625
2017 IS-05 35 39 7 13 6 0 0 74 19 431
2017 IS-06 27 32 13 17 11 0 0 59 28 264
2014 IS 39 34 10 10 6 0 1 74 16 2694
2014 IS-01 59 26 15 0 0 0 0 85 0 10
2014 IS-02 45 29 12 9 4 0 0 75 13 237
2014 IS-03 42 35 10 6 5 1 1 78 12 581
2014 IS-04 39 35 9 9 6 0 1 76 15 833
2014 IS-05 39 33 10 11 6 0 0 73 18 622
2014 IS-06 28 34 13 18 8 0 0 62 25 360
2011 IS 42 36 8 9 4 0 1 79 13 3188
2011 IS-01 66 21 2 7 0 0 4 91 7 46
2011 IS-02 47 31 9 7 4 1 1 79 11 321
2011 IS-03 42 37 7 7 4 0 2 81 12 757
2011 IS-04 42 35 8 9 4 0 1 78 13 1007
2011 IS-05 41 38 7 9 3 0 0 80 13 647
2011 IS-06 34 36 10 12 6 0 1 71 18 383

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 34 39 12 11 5 0 0 73 16 1983
2017 IS-02 35 41 10 9 5 0 0 77 13 122
2017 IS-03 35 37 10 12 6 0 0 72 18 401
2017 IS-04 35 40 12 9 5 0 0 75 13 628
2017 IS-05 32 44 10 9 6 0 0 76 14 432
2017 IS-06 32 36 12 14 5 0 0 68 19 264
2014 IS 29 39 15 10 5 0 0 69 16 2700
2014 IS-01 66 17 17 0 0 0 0 83 0 10
2014 IS-02 36 37 15 5 6 0 0 73 12 236
2014 IS-03 32 39 14 9 6 0 0 71 14 584
2014 IS-04 26 39 17 12 6 1 0 65 18 835
2014 IS-05 27 42 15 11 4 1 0 70 15 622
2014 IS-06 32 39 13 11 4 0 0 71 16 361
2011 IS 30 40 14 10 5 0 0 71 15 3178
2011 IS-01 44 32 15 2 7 0 0 76 9 46
2011 IS-02 30 41 12 10 6 1 0 72 16 319
2011 IS-03 29 40 14 10 6 0 0 70 16 754
2011 IS-04 29 38 17 10 5 0 0 68 15 1004
2011 IS-05 30 45 12 10 4 0 0 75 14 648
2011 IS-06 32 40 11 11 6 0 0 73 16 380
2008 IS 30 40 14 11 5 0 0 70 16 2683
2008 IS-01 39 41 14 3 3 0 0 80 6 30
2008 IS-02 32 36 15 10 6 0 0 69 16 289
2008 IS-03 32 40 13 10 4 1 0 72 14 665
2008 IS-04 29 41 13 13 4 0 0 71 17 812
2008 IS-05 31 40 13 9 6 1 0 72 15 550
2008 IS-06 25 41 17 11 6 0 0 66 17 286

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 39 41 10 7 3 0 0 80 10 1987
2017 IS-02 43 35 8 7 6 0 0 78 14 122
2017 IS-03 41 38 11 7 3 0 0 78 10 403
2017 IS-04 39 42 10 6 2 0 0 81 9 628
2017 IS-05 37 45 7 6 3 0 0 83 10 433
2017 IS-06 40 39 8 8 4 0 0 79 13 264
2014 IS 38 40 11 7 4 0 0 78 11 2699
2014 IS-01 72 18 0 9 0 0 0 91 9 10
2014 IS-02 37 41 10 6 6 0 0 78 12 237
2014 IS-03 37 42 10 8 4 0 0 79 12 584
2014 IS-04 36 41 11 8 3 0 0 77 12 835
2014 IS-05 39 40 11 6 4 0 0 79 10 622
2014 IS-06 43 37 12 6 3 0 0 79 9 360
2011 IS 40 43 8 6 3 0 0 82 10 3188
2011 IS-01 38 46 8 5 2 0 0 85 7 46
2011 IS-02 33 46 9 6 5 1 0 80 11 322
2011 IS-03 41 40 8 6 4 0 0 81 11 757
2011 IS-04 38 44 8 6 3 0 0 83 9 1006
2011 IS-05 42 41 8 6 3 0 0 83 9 647
2011 IS-06 41 42 8 6 3 0 0 83 9 383
2008 IS 40 43 8 7 2 0 0 83 9 2684
2008 IS-01 39 48 9 4 0 0 0 87 4 30
2008 IS-02 36 39 10 12 3 0 0 75 15 289
2008 IS-03 42 40 9 7 3 0 0 82 10 669
2008 IS-04 40 44 7 7 2 0 0 84 9 810
2008 IS-05 40 44 7 6 3 0 0 84 9 551
2008 IS-06 43 42 8 5 2 0 0 85 7 284
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 57 25 6 7 5 0 0 82 12 1984
2017 IS-02 55 24 8 8 4 0 1 80 12 122
2017 IS-03 60 23 7 5 4 0 0 84 10 401
2017 IS-04 56 24 6 7 6 1 0 81 12 627
2017 IS-05 58 26 5 5 5 0 0 84 10 433
2017 IS-06 57 28 5 7 3 0 0 84 11 265

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 59 23 8 5 4 1 0 83 10 1984
2017 IS-02 53 28 10 3 4 0 1 82 7 122
2017 IS-03 63 22 7 4 4 0 0 85 8 401
2017 IS-04 59 23 7 5 4 1 0 83 10 627
2017 IS-05 61 21 8 6 4 1 0 82 9 433
2017 IS-06 60 26 5 3 5 0 0 86 9 265

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 31 32 12 16 10 0 0 63 25 1980
2017 IS-02 41 28 13 13 4 1 0 69 18 122
2017 IS-03 35 32 11 14 9 0 0 67 22 401
2017 IS-04 31 32 11 16 8 0 0 64 25 626
2017 IS-05 26 35 12 16 11 0 0 61 27 432
2017 IS-06 28 31 11 17 13 0 0 59 30 265

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 34 37 14 10 4 1 0 72 14 1979
2017 IS-02 34 37 13 10 2 4 0 74 12 121
2017 IS-03 35 36 14 9 4 2 0 72 14 401
2017 IS-04 35 35 13 11 4 1 0 72 15 625
2017 IS-05 32 40 13 10 4 1 0 73 14 433
2017 IS-06 32 43 12 9 4 0 0 75 13 264

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 3 18 43 24 11 0 0 22 35 1956
2017 IS-02 3 25 46 20 6 0 0 28 26 121
2017 IS-03 6 26 44 16 7 0 0 33 23 400
2017 IS-04 4 20 44 24 8 0 0 24 32 618
2017 IS-05 2 14 39 31 14 0 0 16 45 421
2017 IS-06 1 8 40 29 21 0 0 9 50 260

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 22 41 20 8 0 0 28 31 1959
2017 IS-02 6 15 41 24 15 0 0 39 21 118
2017 IS-03 5 15 42 24 13 0 0 37 20 398
2017 IS-04 6 23 42 21 7 0 0 29 29 620
2017 IS-05 13 25 39 17 5 0 0 22 38 427
2017 IS-06 15 30 38 14 3 0 0 17 45 261
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 21 79 1972
2017 IS-02 20 80 120
2017 IS-03 20 80 401
2017 IS-04 21 79 623
2017 IS-05 20 80 432
2017 IS-06 20 80 262
2014 IS 18 82 2698
2014 IS-02 17 83 236
2014 IS-03 17 83 584
2014 IS-04 19 81 833
2014 IS-05 18 82 622
2014 IS-06 20 80 361

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 IS 39 403
2017 IS-02 56 24
2017 IS-03 46 81
2017 IS-04 40 130
2017 IS-05 39 84
2017 IS-06 22 48
2014 IS 43 496
2014 IS-02 62 40
2014 IS-03 55 101
2014 IS-04 44 160
2014 IS-05 36 113
2014 IS-06 25 71

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 IS 75 403
2017 IS-02 54 24
2017 IS-03 74 81
2017 IS-04 78 130
2017 IS-05 68 84
2017 IS-06 87 48
2014 IS 68 496
2014 IS-02 53 40
2014 IS-03 70 101
2014 IS-04 67 160
2014 IS-05 72 113
2014 IS-06 68 71

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 IS 4 403
2017 IS-02 0 24
2017 IS-03 0 81
2017 IS-05 9 84
2017 IS-06 14 48
2014 IS 6 496
2014 IS-02 0 40
2014 IS-04 4 160
2014 IS-05 8 113
2014 IS-06 17 71

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 IS 0 403
2017 IS-02 0 24
2017 IS-03 0 81
2017 IS-04 0 130
2017 IS-05 0 84
2017 IS-06 0 48
2014 IS-02 0 40
2014 IS-03 0 101
2014 IS-05 0 113
2014 IS-06 0 71

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 IS 3 403
2017 IS-02 0 24
2017 IS-05 7 84
2017 IS-06 0 48
2014 IS 2 496

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 IS 2 403
2017 IS-06 0 48
2014 IS 3 496

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 IS 2 403
2017 IS-04 4 130
2014 IS 2 496
2014 IS-02 0 40
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 10 90 1982
2017 IS-02 8 92 121
2017 IS-03 11 89 403
2017 IS-04 10 90 625
2017 IS-05 8 92 432
2017 IS-06 8 92 265
2014 IS 7 93 2696
2014 IS-01 0 100 10
2014 IS-02 5 95 236
2014 IS-03 9 91 584
2014 IS-04 6 94 835
2014 IS-05 5 95 620
2014 IS-06 6 94 359

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 IS 37 185
2017 IS-02 52 10
2017 IS-03 36 42
2017 IS-04 36 63
2017 IS-05 43 32
2017 IS-06 31 20
2014 IS 35 173
2014 IS-02 50 12
2014 IS-03 38 52
2014 IS-04 33 49
2014 IS-05 32 31

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 IS 82 185
2017 IS-02 48 10
2017 IS-03 77 42
2017 IS-04 90 63
2017 IS-05 80 32
2014 IS 87 173
2014 IS-02 92 12
2014 IS-03 91 52
2014 IS-04 77 49
2014 IS-05 90 31
2014 IS-06 100 22

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 IS-02 0 10
2017 IS-03 0 42
2014 IS-02 0 12
2014 IS-03 0 52
2014 IS-05 0 31

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 IS 0 185
2017 IS-02 0 10
2017 IS-03 0 42
2017 IS-04 0 63
2017 IS-05 0 32
2017 IS-06 0 20
2014 IS 0 173
2014 IS-02 0 12
2014 IS-03 0 52
2014 IS-04 0 49
2014 IS-05 0 31
2014 IS-06 0 22

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 IS 3 185
2017 IS-04 0 63
2014 IS 5 173
2014 IS-02 0 12
2014 IS-06 0 22

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 IS 3 185
2017 IS-02 0 10
2017 IS-04 0 63
2017 IS-06 0 20
2014 IS-02 0 12
2014 IS-04 0 49
2014 IS-05 0 31
2014 IS-06 0 22

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 IS 3 185
2017 IS-02 0 10
2017 IS-04 0 63
2017 IS-06 0 20
2014 IS-02 0 12
2014 IS-06 0 22