2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CX

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 25 35 16 11 11 2 1 61 22 1231
2017 CX-01 24 35 16 11 10 2 1 61 22 367
2017 CX-02 23 35 16 12 13 2 1 58 25 565
2017 CX-03 30 43 10 7 3 3 3 79 11 31
2017 CX-04 35 36 15 9 5 0 1 71 14 132
2014 CX 20 37 22 9 8 3 1 60 17 2852
2014 CX-01 23 35 23 8 7 4 1 61 15 1184
2014 CX-02 17 36 22 10 10 3 1 56 21 1209
2014 CX-03 43 26 15 11 0 6 0 72 12 36
2014 CX-04 22 47 20 5 5 1 0 70 10 357

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 11 30 14 22 23 0 0 41 45 1227
2017 CX-01 10 29 18 19 23 0 0 40 42 364
2017 CX-02 8 26 13 26 26 0 0 34 53 566
2017 CX-03 13 43 3 24 17 0 0 56 40 31
2017 CX-04 15 43 11 22 9 1 0 58 32 131
2014 CX 17 39 19 14 11 0 0 56 25 2852
2014 CX-01 20 38 19 13 10 1 0 58 23 1184
2014 CX-02 12 38 19 16 14 0 0 50 31 1208
2014 CX-03 43 37 12 9 0 0 0 80 9 36
2014 CX-04 21 43 18 12 6 1 0 63 19 358
2011 CX 17 37 19 12 14 1 0 55 26 3125
2011 CX-01 18 37 19 12 12 1 0 56 24 1384
2011 CX-02 13 35 20 14 18 1 0 48 32 1261
2011 CX-03 34 22 31 9 5 0 0 56 14 24
2011 CX-04 26 44 15 7 6 0 0 71 14 424
2008 CX 13 36 18 16 16 0 0 49 32 2189
2008 CX-01 12 37 19 14 17 0 0 50 31 880
2008 CX-02 12 30 20 19 19 0 0 42 38 934
2008 CX-03 32 42 11 5 11 0 0 74 16 19
2008 CX-04 22 48 11 12 6 1 0 71 18 283

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 9 23 17 22 28 0 0 32 51 1226
2017 CX-01 7 22 16 24 30 0 1 30 54 364
2017 CX-02 7 20 17 24 32 0 0 27 56 567
2017 CX-03 24 38 17 8 14 0 0 62 21 30
2017 CX-04 17 40 15 15 13 0 0 56 28 131
2014 CX 8 25 22 22 23 0 0 33 45 2849
2014 CX-01 7 22 25 23 23 0 0 29 46 1182
2014 CX-02 5 23 19 24 28 0 0 29 52 1208
2014 CX-03 37 40 12 11 0 0 0 77 11 36
2014 CX-04 16 35 20 16 12 0 0 51 29 357

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 6 17 16 25 35 0 0 23 61 1229
2017 CX-01 5 13 18 27 36 1 0 18 64 366
2017 CX-02 5 16 15 25 39 0 0 21 64 566
2017 CX-03 17 23 10 27 20 3 0 41 49 31
2017 CX-04 8 35 18 24 15 0 0 42 39 132

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 11 26 19 19 24 0 0 37 43 1230
2017 CX-01 12 24 19 19 24 1 0 37 44 365
2017 CX-02 8 27 19 20 26 1 0 35 46 568
2017 CX-03 27 14 24 21 14 0 0 42 34 30
2017 CX-04 18 33 16 20 12 0 0 52 33 132
2014 CX 11 29 21 19 20 1 0 40 39 2847
2014 CX-01 11 32 23 17 16 1 0 43 33 1181
2014 CX-02 8 27 18 21 24 1 0 35 46 1208
2014 CX-03 37 26 14 17 6 0 0 63 23 36
2014 CX-04 15 28 20 17 19 0 1 44 37 356
2011 CX 14 33 19 16 17 0 1 48 33 3128
2011 CX-01 14 35 21 14 14 1 0 50 29 1389
2011 CX-02 13 31 16 17 22 0 1 44 39 1262
2011 CX-03 32 7 37 5 17 4 0 40 22 24
2011 CX-04 17 33 18 19 12 0 1 51 31 421

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 8 22 19 22 30 0 0 29 52 1231
2017 CX-01 10 21 19 20 30 0 0 31 50 367
2017 CX-02 5 19 19 23 33 0 1 24 57 566
2017 CX-03 13 30 17 23 17 0 0 43 40 31
2017 CX-04 10 33 18 23 17 0 0 42 39 132
2014 CX 10 30 24 19 16 0 0 40 35 2852
2014 CX-01 13 32 24 15 15 1 0 45 30 1183
2014 CX-02 6 26 24 23 20 0 0 33 43 1210
2014 CX-03 25 32 25 18 0 0 0 57 18 35
2014 CX-04 12 34 25 18 11 0 0 46 29 358
2011 CX 12 33 23 16 15 0 0 45 31 3127
2011 CX-01 14 33 23 16 13 1 0 47 29 1386
2011 CX-02 8 30 24 19 18 0 0 38 37 1262
2011 CX-03 36 20 21 14 9 0 0 56 23 24
2011 CX-04 16 44 20 12 8 0 0 60 20 423
2008 CX 11 35 20 20 13 0 0 46 33 2194
2008 CX-01 10 37 22 18 13 0 0 47 31 883
2008 CX-02 9 31 21 23 16 0 0 40 39 937
2008 CX-03 26 47 11 5 11 0 0 74 16 19
2008 CX-04 18 46 15 13 7 0 0 64 20 283

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 20 38 18 12 12 0 0 58 24 1233
2017 CX-01 20 37 19 11 13 1 0 57 24 368
2017 CX-02 19 38 18 12 13 0 0 57 25 567
2017 CX-03 40 40 10 4 3 3 0 82 8 31
2017 CX-04 20 47 13 14 7 0 0 67 20 132
2014 CX 25 45 16 7 6 0 0 71 13 2842
2014 CX-01 25 46 16 6 6 0 0 72 12 1181
2014 CX-02 23 45 17 8 7 0 0 68 15 1204
2014 CX-03 59 33 3 6 0 0 0 91 6 35
2014 CX-04 29 43 15 7 6 0 0 72 13 356
2011 CX 31 45 12 6 5 0 0 76 12 3128
2011 CX-01 32 44 13 5 6 0 0 76 11 1389
2011 CX-02 28 45 13 8 6 0 0 73 14 1263
2011 CX-03 45 38 17 0 0 0 0 83 0 24
2011 CX-04 37 48 8 5 2 0 0 85 7 421
2008 CX 30 47 10 8 4 0 0 77 13 2194
2008 CX-01 30 47 11 8 4 0 0 77 12 881
2008 CX-02 26 48 11 9 6 0 0 75 15 937
2008 CX-03 58 37 0 0 0 5 0 100 0 19
2008 CX-04 38 49 5 6 1 0 0 88 8 283
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 28 30 14 13 15 0 0 58 28 1234
2017 CX-01 29 28 15 12 15 1 0 58 27 368
2017 CX-02 26 31 12 14 16 0 0 58 30 568
2017 CX-03 40 37 10 3 10 0 0 77 13 31
2017 CX-04 34 31 13 11 11 0 0 65 22 131

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 27 27 17 12 16 1 0 55 28 1234
2017 CX-01 27 27 16 12 16 1 0 55 29 368
2017 CX-02 26 26 17 12 17 1 0 53 30 568
2017 CX-03 43 30 13 7 7 0 0 74 13 31
2017 CX-04 31 31 16 11 12 0 0 61 23 131

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 4 11 11 19 54 0 0 15 73 1231
2017 CX-01 4 9 11 20 56 0 0 13 76 366
2017 CX-02 3 10 10 17 60 0 0 13 77 567
2017 CX-03 13 40 17 17 11 3 0 55 28 31
2017 CX-04 8 13 18 19 42 0 1 21 62 131

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 10 27 18 21 23 0 0 37 44 1230
2017 CX-01 13 23 19 24 20 1 1 36 45 368
2017 CX-02 8 26 16 23 27 0 0 34 50 566
2017 CX-03 26 40 10 10 13 0 0 67 23 31
2017 CX-04 15 39 20 15 12 0 0 53 26 129

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 1 8 33 28 29 0 0 10 58 1215
2017 CX-01 2 10 32 26 29 0 0 12 56 365
2017 CX-02 1 7 33 27 32 0 0 9 59 557
2017 CX-03 0 13 57 17 13 0 0 13 30 31
2017 CX-04 0 5 33 37 25 0 1 5 62 130

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CX 21 34 35 7 2 0 0 9 56 1217
2017 CX-01 19 34 36 9 2 0 0 11 53 363
2017 CX-02 24 34 35 7 2 0 0 8 57 561
2017 CX-03 18 24 41 17 0 0 0 17 42 30
2017 CX-04 25 36 33 6 0 0 0 6 61 132
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CX 53 47 1212
2017 CX-01 52 48 361
2017 CX-02 57 43 562
2017 CX-03 45 55 30
2017 CX-04 47 53 129
2014 CX 37 63 2848
2014 CX-01 34 66 1182
2014 CX-02 43 57 1206
2014 CX-03 32 68 36
2014 CX-04 32 68 357

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CX 63 644
2017 CX-01 63 186
2017 CX-02 65 319
2017 CX-04 57 60
2014 CX 61 1054
2014 CX-01 66 398
2014 CX-02 59 520
2014 CX-03 64 11
2014 CX-04 48 115

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CX 72 644
2017 CX-01 72 186
2017 CX-02 77 319
2017 CX-04 63 60
2014 CX 64 1054
2014 CX-01 60 398
2014 CX-02 68 520
2014 CX-03 46 11
2014 CX-04 59 115

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CX 10 644
2017 CX-01 4 186
2017 CX-02 7 319
2017 CX-04 52 60
2014 CX 8 1054
2014 CX-01 4 398
2014 CX-02 5 520
2014 CX-03 0 11
2014 CX-04 43 115

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 CX 48 644
2017 CX-01 54 186
2017 CX-02 49 319
2017 CX-03 46 13
2017 CX-04 35 60
2014 CX 42 1054
2014 CX-01 51 398
2014 CX-02 38 520
2014 CX-04 32 115

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 CX 11 644
2017 CX-01 12 186
2017 CX-02 12 319
2017 CX-04 8 60
2014 CX 8 1054
2014 CX-01 8 398
2014 CX-02 9 520
2014 CX-04 7 115

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 CX 17 644
2017 CX-01 16 186
2017 CX-02 20 319
2014 CX 13 1054
2014 CX-01 16 398
2014 CX-02 12 520
2014 CX-03 0 11
2014 CX-04 6 115

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CX 4 644
2017 CX-01 5 186
2017 CX-02 4 319
2014 CX 5 1054
2014 CX-01 7 398
2014 CX-02 4 520
2014 CX-03 0 11
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CX 36 64 1228
2017 CX-01 33 67 367
2017 CX-02 41 59 564
2017 CX-03 24 76 31
2017 CX-04 32 68 131
2014 CX 20 80 2850
2014 CX-01 18 82 1182
2014 CX-02 24 76 1209
2014 CX-03 23 77 36
2014 CX-04 18 82 357

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CX 47 441
2017 CX-01 55 121
2017 CX-02 47 230
2017 CX-04 31 42
2014 CX 46 580
2014 CX-01 56 213
2014 CX-02 44 287
2014 CX-04 28 62

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CX 80 441
2017 CX-01 74 121
2017 CX-02 83 230
2017 CX-04 86 42
2014 CX 75 580
2014 CX-01 68 213
2014 CX-02 80 287
2014 CX-04 72 62

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CX 5 441
2017 CX-02 5 230
2017 CX-04 17 42
2014 CX 5 580
2014 CX-01 4 213
2014 CX-02 2 287
2014 CX-04 20 62

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 CX 31 441
2017 CX-01 36 121
2017 CX-02 31 230
2017 CX-04 17 42
2014 CX 26 580
2014 CX-01 33 213
2014 CX-02 23 287
2014 CX-04 16 62

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 CX 13 441
2017 CX-01 13 121
2017 CX-02 14 230
2014 CX 11 580
2014 CX-01 12 213
2014 CX-02 12 287

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 CX 13 441
2017 CX-01 12 121
2017 CX-02 16 230
2014 CX 12 580
2014 CX-01 18 213
2014 CX-02 9 287

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CX 7 441
2017 CX-01 8 121
2017 CX-02 7 230
2014 CX 10 580
2014 CX-01 10 213
2014 CX-02 7 287
2014 CX-04 20 62