2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CS

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 45 32 11 4 3 5 0 81 7 8249
2017 CS-01 46 30 11 4 2 6 1 81 7 985
2017 CS-02 43 32 11 4 3 5 1 80 8 3061
2017 CS-03 47 31 10 3 2 6 0 83 6 2656
2017 CS-04 45 34 11 4 2 4 0 82 6 919
2017 CS-05 54 32 8 2 2 2 0 88 4 180
2014 CS 42 33 14 3 2 6 1 80 5 12788
2014 CS-01 44 30 14 2 3 6 1 79 5 1928
2014 CS-02 39 33 16 3 2 6 1 78 6 5327
2014 CS-03 43 34 13 3 2 5 0 81 5 3847
2014 CS-04 45 33 13 3 2 5 0 82 4 1273
2014 CS-05 47 36 11 2 0 4 0 86 3 248

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 36 39 11 9 5 0 0 75 14 8238
2017 CS-01 41 34 13 7 5 0 0 75 12 982
2017 CS-02 36 39 10 8 6 0 0 75 14 3061
2017 CS-03 36 39 11 9 5 0 0 76 14 2648
2017 CS-04 35 40 11 10 4 0 0 75 14 918
2017 CS-05 44 37 8 7 3 0 0 82 10 180
2014 CS 44 36 11 5 3 1 0 81 8 12797
2014 CS-01 46 34 11 5 3 1 0 80 9 1929
2014 CS-02 42 38 11 5 3 1 0 80 8 5332
2014 CS-03 45 36 11 5 3 0 0 81 8 3847
2014 CS-04 45 35 11 5 3 0 0 81 8 1274
2014 CS-05 52 34 6 6 2 0 0 86 8 249
2011 CS 37 40 13 5 4 1 0 78 9 13772
2011 CS-01 41 36 12 5 4 1 0 78 10 2218
2011 CS-02 35 41 14 5 4 1 0 76 10 5664
2011 CS-03 36 41 13 5 4 0 0 78 9 4053
2011 CS-04 40 41 11 6 2 0 0 81 8 1318
2011 CS-05 49 34 9 3 4 0 0 84 7 282
2008 CS 31 42 14 8 5 1 0 73 12 11456
2008 CS-01 35 37 15 7 5 1 0 73 12 2202
2008 CS-02 28 43 15 8 5 1 0 71 13 4811
2008 CS-03 29 44 14 7 5 0 0 74 13 3044
2008 CS-04 38 42 12 6 2 0 0 80 8 968
2008 CS-05 48 34 7 7 4 0 0 82 11 238

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 30 36 15 11 8 0 0 66 19 8229
2017 CS-01 30 34 16 10 9 0 0 64 19 983
2017 CS-02 29 35 16 11 8 0 0 64 20 3051
2017 CS-03 30 38 13 11 8 0 0 68 19 2648
2017 CS-04 32 35 14 12 7 0 0 67 19 919
2017 CS-05 40 38 8 9 5 0 0 78 14 180
2014 CS 29 37 16 11 8 0 0 66 18 12791
2014 CS-01 27 35 17 12 8 0 0 63 20 1928
2014 CS-02 27 38 16 11 8 0 0 65 19 5331
2014 CS-03 30 38 16 10 6 0 0 68 17 3846
2014 CS-04 31 36 15 10 8 0 0 67 18 1275
2014 CS-05 37 36 10 12 5 0 0 73 17 249

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 22 37 17 14 9 1 0 60 23 8235
2017 CS-01 23 35 17 13 9 2 0 60 22 984
2017 CS-02 21 38 18 13 9 2 0 60 22 3052
2017 CS-03 22 38 16 14 9 1 0 61 23 2650
2017 CS-04 22 39 16 15 9 0 0 61 24 920
2017 CS-05 32 37 15 12 4 0 0 69 16 180

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 41 35 11 7 5 0 0 77 12 8232
2017 CS-01 41 33 12 7 4 1 1 76 11 981
2017 CS-02 42 35 11 7 5 0 1 78 11 3055
2017 CS-03 42 35 11 7 4 0 0 78 12 2646
2017 CS-04 41 35 12 8 5 0 0 76 12 921
2017 CS-05 33 35 15 9 8 0 0 69 17 180
2014 CS 40 35 12 7 4 1 1 76 12 12784
2014 CS-01 39 34 14 6 4 1 1 75 10 1929
2014 CS-02 40 35 12 7 4 1 1 76 11 5323
2014 CS-03 42 35 11 8 4 0 1 77 12 3845
2014 CS-04 38 35 12 9 5 0 0 73 14 1274
2014 CS-05 33 39 10 11 8 0 0 71 19 249
2011 CS 43 36 10 6 3 1 1 80 10 13804
2011 CS-01 42 35 11 6 4 1 1 79 10 2224
2011 CS-02 43 35 11 6 4 1 1 80 10 5679
2011 CS-03 44 36 10 6 3 0 1 81 9 4066
2011 CS-04 44 37 11 7 2 0 0 80 9 1315
2011 CS-05 36 37 9 14 5 0 0 73 18 282

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 35 15 11 11 0 0 63 22 8241
2017 CS-01 30 35 17 9 9 0 0 65 17 986
2017 CS-02 28 35 15 11 11 0 0 64 21 3057
2017 CS-03 27 35 14 12 12 0 0 62 24 2648
2017 CS-04 23 38 13 13 13 0 0 61 26 920
2017 CS-05 31 35 11 13 9 0 1 67 22 180
2014 CS 25 36 17 13 8 0 0 62 21 12795
2014 CS-01 28 34 19 10 8 1 0 63 18 1926
2014 CS-02 26 37 17 12 8 1 0 63 20 5333
2014 CS-03 25 36 17 12 9 0 0 61 21 3847
2014 CS-04 22 33 16 17 11 0 0 56 28 1275
2014 CS-05 28 35 13 17 7 0 0 63 24 249
2011 CS 27 38 18 10 6 1 0 66 16 13764
2011 CS-01 30 36 17 10 7 1 0 66 17 2220
2011 CS-02 26 38 19 10 6 1 0 65 16 5660
2011 CS-03 25 40 18 10 6 0 0 66 16 4050
2011 CS-04 28 38 17 11 5 0 0 67 16 1317
2011 CS-05 36 36 12 8 6 1 0 74 14 282
2008 CS 25 40 17 12 6 0 0 65 18 11450
2008 CS-01 30 36 16 12 7 0 0 66 19 2203
2008 CS-02 22 41 18 12 7 0 0 63 19 4816
2008 CS-03 24 41 16 12 6 0 0 65 19 3034
2008 CS-04 30 38 15 11 5 0 0 68 16 967
2008 CS-05 37 36 9 11 7 0 0 73 18 238

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 34 40 12 8 5 0 0 74 13 8251
2017 CS-01 37 40 11 7 5 0 0 77 11 987
2017 CS-02 35 40 13 8 5 0 0 74 13 3064
2017 CS-03 34 40 12 9 5 0 0 74 14 2651
2017 CS-04 30 41 14 9 6 0 0 71 15 920
2017 CS-05 44 34 8 10 4 0 0 78 14 180
2014 CS 35 41 13 7 4 0 0 76 11 12793
2014 CS-01 38 39 12 6 4 0 0 77 10 1928
2014 CS-02 36 40 13 7 3 0 0 77 11 5332
2014 CS-03 34 43 12 7 4 0 0 77 11 3847
2014 CS-04 33 40 15 9 4 0 0 73 12 1274
2014 CS-05 40 43 9 4 3 0 0 83 8 248
2011 CS 40 42 9 5 3 0 0 83 8 13814
2011 CS-01 43 40 9 5 3 0 0 83 8 2224
2011 CS-02 39 42 10 5 3 0 0 81 8 5681
2011 CS-03 39 44 8 6 2 0 0 83 9 4072
2011 CS-04 41 43 9 5 2 0 0 84 7 1316
2011 CS-05 43 46 4 4 2 0 0 90 6 283
2008 CS 39 43 9 6 3 0 0 82 9 11457
2008 CS-01 42 40 8 5 4 0 0 83 9 2201
2008 CS-02 36 46 9 6 3 0 0 82 9 4814
2008 CS-03 39 43 9 6 2 0 0 82 9 3042
2008 CS-04 42 42 7 7 2 0 0 85 8 969
2008 CS-05 53 33 7 4 3 0 0 86 7 238
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 55 26 8 5 5 0 0 82 10 8256
2017 CS-01 56 26 8 5 4 0 0 83 9 988
2017 CS-02 53 27 9 5 5 0 0 81 10 3063
2017 CS-03 57 26 7 5 4 0 0 84 9 2657
2017 CS-04 57 24 9 6 4 1 0 82 10 919
2017 CS-05 62 28 5 3 1 1 0 91 5 179

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 54 26 10 5 4 1 0 81 9 8240
2017 CS-01 55 26 9 4 4 1 0 82 8 986
2017 CS-02 53 26 10 5 5 1 0 80 10 3057
2017 CS-03 56 26 9 4 4 1 0 83 8 2651
2017 CS-04 55 26 9 6 4 1 0 81 10 919
2017 CS-05 61 25 9 4 1 1 0 86 5 179

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 29 33 14 13 10 1 0 63 23 8246
2017 CS-01 34 33 14 9 8 1 0 68 18 986
2017 CS-02 30 33 13 12 10 1 0 64 23 3059
2017 CS-03 29 34 14 13 9 0 0 63 23 2653
2017 CS-04 26 33 15 15 10 0 0 60 25 919
2017 CS-05 30 35 10 12 12 1 0 66 24 179

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 27 35 21 9 6 2 0 63 15 8233
2017 CS-01 27 35 20 8 6 3 1 65 14 985
2017 CS-02 27 34 21 8 7 3 0 63 15 3055
2017 CS-03 27 35 21 9 5 2 0 64 15 2652
2017 CS-04 27 38 21 10 4 2 0 65 14 916
2017 CS-05 32 35 15 11 5 1 1 68 17 178

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 4 19 43 23 11 0 0 23 34 8183
2017 CS-01 8 28 42 16 7 0 0 35 22 978
2017 CS-02 5 23 44 19 8 0 0 29 27 3041
2017 CS-03 3 16 44 25 12 0 0 19 37 2632
2017 CS-04 2 11 37 33 17 0 0 12 50 909
2017 CS-05 1 6 27 37 28 1 0 7 65 180

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CS 9 22 41 20 7 0 0 27 32 8197
2017 CS-01 8 16 38 26 11 0 1 37 24 982
2017 CS-02 7 19 42 23 8 0 1 31 26 3044
2017 CS-03 10 23 43 19 5 0 0 24 33 2635
2017 CS-04 14 31 39 12 4 0 0 16 45 912
2017 CS-05 19 31 35 11 4 0 0 16 50 179
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 16 84 8201
2017 CS-01 16 84 980
2017 CS-02 17 83 3044
2017 CS-03 15 85 2645
2017 CS-04 16 84 916
2017 CS-05 11 89 179
2014 CS 13 87 12777
2014 CS-01 13 87 1926
2014 CS-02 13 87 5321
2014 CS-03 13 87 3845
2014 CS-04 14 86 1273
2014 CS-05 12 88 249

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CS 49 1309
2017 CS-01 54 160
2017 CS-02 54 518
2017 CS-03 47 380
2017 CS-04 39 144
2017 CS-05 32 19
2014 CS 52 1651
2014 CS-01 60 239
2014 CS-02 52 670
2014 CS-03 50 502
2014 CS-04 45 176
2014 CS-05 23 30

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CS 61 1309
2017 CS-01 53 160
2017 CS-02 64 518
2017 CS-03 59 380
2017 CS-04 60 144
2014 CS 60 1651
2014 CS-01 59 239
2014 CS-02 61 670
2014 CS-03 61 502
2014 CS-04 52 176
2014 CS-05 51 30

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CS 8 1309
2017 CS-01 4 160
2017 CS-02 4 518
2017 CS-03 13 380
2017 CS-04 16 144
2014 CS 9 1651
2014 CS-01 2 239
2014 CS-02 5 670
2014 CS-03 13 502
2014 CS-04 15 176
2014 CS-05 27 30

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 CS-03 0 380
2017 CS-04 0 144
2017 CS-05 0 19
2014 CS 0 1651
2014 CS-04 0 176
2014 CS-05 0 30

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 CS 11 1309
2017 CS-01 16 160
2017 CS-02 12 518
2017 CS-03 8 380
2017 CS-04 12 144
2014 CS 7 1651
2014 CS-01 12 239
2014 CS-02 7 670
2014 CS-03 6 502
2014 CS-04 5 176

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 CS 2 1309
2017 CS-01 3 160
2017 CS-02 3 518
2017 CS-05 0 19
2014 CS 1 1651
2014 CS-02 2 670
2014 CS-03 1 502
2014 CS-05 0 30

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CS 5 1308
2017 CS-01 5 160
2017 CS-02 5 517
2017 CS-03 5 380
2017 CS-04 9 144
2017 CS-05 0 19
2014 CS 6 1651
2014 CS-01 7 239
2014 CS-02 6 670
2014 CS-03 4 502
2014 CS-04 6 176
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 CS 10 90 8222
2017 CS-01 11 89 985
2017 CS-02 11 89 3052
2017 CS-03 8 92 2648
2017 CS-04 9 91 911
2017 CS-05 4 96 179
2014 CS 6 94 12771
2014 CS-01 7 93 1923
2014 CS-02 6 94 5321
2014 CS-03 6 94 3845
2014 CS-04 5 95 1271
2014 CS-05 4 96 248

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 CS 36 815
2017 CS-01 33 109
2017 CS-02 39 341
2017 CS-03 34 212
2017 CS-04 34 79
2014 CS 37 776
2014 CS-01 38 138
2014 CS-02 36 326
2014 CS-03 37 228
2014 CS-04 32 56

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 CS 77 815
2017 CS-01 75 109
2017 CS-02 79 341
2017 CS-03 71 212
2017 CS-04 88 79
2014 CS 79 776
2014 CS-01 76 138
2014 CS-02 79 326
2014 CS-03 81 228
2014 CS-04 80 56

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 CS 6 815
2017 CS-02 5 341
2017 CS-03 9 212
2017 CS-04 6 79
2014 CS 4 776
2014 CS-02 3 326
2014 CS-03 6 228

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 CS-03 0 212
2017 CS-04 0 79
2014 CS-02 0 326
2014 CS-04 0 56

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 CS 11 815
2017 CS-01 12 109
2017 CS-02 11 341
2017 CS-03 11 212
2017 CS-04 9 79
2014 CS 9 776
2014 CS-01 10 138
2014 CS-02 10 326
2014 CS-03 7 228

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 CS 5 815
2017 CS-02 5 341
2017 CS-03 5 212
2014 CS 3 776
2014 CS-01 4 138
2014 CS-02 2 326
2014 CS-03 3 228
2014 CS-04 0 56

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 CS 12 814
2017 CS-01 10 109
2017 CS-02 12 340
2017 CS-03 15 212
2017 CS-04 8 79
2014 CS 11 776
2014 CS-01 11 138
2014 CS-02 13 326
2014 CS-03 9 228
2014 CS-04 17 56