2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group AU

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 45 36 7 6 3 2 0 83 9 3299
2017 AU-01 43 33 9 8 4 2 0 78 12 691
2017 AU-02 44 37 8 6 4 1 0 82 10 494
2017 AU-03 46 37 6 5 2 3 0 85 8 930
2017 AU-04 45 36 7 6 3 3 0 84 8 753
2017 AU-05 54 35 5 2 1 2 1 92 3 131
2017 AU-06 60 28 6 2 1 3 0 91 3 94
2014 AU 41 37 12 4 3 3 0 81 7 4807
2014 AU-01 46 36 9 4 3 2 0 83 7 1245
2014 AU-02 38 39 12 4 3 3 1 80 7 834
2014 AU-03 41 37 13 4 3 3 0 80 6 1375
2014 AU-04 39 37 12 4 3 4 1 80 7 981
2014 AU-05 43 38 12 2 1 5 0 85 3 179
2014 AU-06 48 34 12 2 0 4 0 86 2 122

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 29 40 10 12 9 0 0 69 21 3286
2017 AU-01 34 35 9 13 9 0 0 69 22 686
2017 AU-02 24 40 10 14 11 0 0 65 25 494
2017 AU-03 28 41 10 11 9 0 0 69 21 928
2017 AU-04 27 43 12 10 8 0 0 70 18 749
2017 AU-05 38 42 8 8 5 0 0 79 13 130
2017 AU-06 41 43 6 6 4 0 0 83 10 94
2014 AU 37 39 12 7 5 0 0 77 12 4806
2014 AU-01 40 38 11 5 4 0 0 79 9 1247
2014 AU-02 33 39 12 8 7 0 0 72 16 832
2014 AU-03 36 40 12 6 5 0 0 76 12 1375
2014 AU-04 36 41 11 7 4 0 0 77 12 980
2014 AU-05 41 39 10 6 3 0 0 80 9 179
2014 AU-06 50 29 11 7 3 0 0 79 10 122
2011 AU 26 43 15 8 7 1 0 69 15 4198
2011 AU-01 27 42 15 8 7 1 0 70 15 897
2011 AU-02 25 41 16 8 8 1 0 67 17 1059
2011 AU-03 23 45 16 8 7 0 0 69 16 1105
2011 AU-04 25 44 14 9 7 0 0 70 16 835
2011 AU-05 44 34 11 6 4 0 0 79 10 159
2011 AU-06 33 46 10 5 6 0 0 79 11 124
2008 AU 23 45 14 9 8 1 0 69 17 3734
2008 AU-01 26 46 12 8 7 1 0 72 15 878
2008 AU-02 20 45 16 10 8 0 0 65 18 940
2008 AU-03 22 45 16 9 9 0 0 67 17 916
2008 AU-04 25 45 13 9 8 1 0 70 17 703
2008 AU-05 35 43 11 4 5 2 0 79 10 113
2008 AU-06 30 54 4 6 6 0 0 84 11 89

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 20 36 18 15 11 0 0 56 26 3289
2017 AU-01 21 32 19 16 12 0 0 53 28 688
2017 AU-02 20 31 17 17 14 1 1 52 31 491
2017 AU-03 18 37 19 15 10 0 0 55 26 928
2017 AU-04 19 38 17 14 11 0 0 57 26 750
2017 AU-05 34 40 10 10 5 1 0 75 15 131
2017 AU-06 32 47 11 8 2 0 0 79 10 94
2014 AU 17 35 18 17 12 0 0 53 29 4807
2014 AU-01 18 35 17 17 12 1 0 53 29 1246
2014 AU-02 13 32 21 18 14 0 1 45 33 834
2014 AU-03 16 35 18 17 12 0 1 51 30 1375
2014 AU-04 17 38 17 15 11 0 0 56 27 980
2014 AU-05 27 35 15 12 9 1 1 63 22 179
2014 AU-06 27 44 12 11 6 0 0 71 17 122

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 12 32 21 19 14 2 0 45 34 3289
2017 AU-01 11 29 22 19 16 2 0 41 36 686
2017 AU-02 12 29 20 20 16 2 1 42 37 492
2017 AU-03 12 32 22 19 12 4 0 45 32 927
2017 AU-04 13 32 20 19 14 2 0 46 33 752
2017 AU-05 25 35 17 11 10 1 0 61 21 131
2017 AU-06 23 47 11 14 4 1 0 71 19 94

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 39 39 10 7 5 0 0 78 12 3293
2017 AU-01 42 37 9 6 6 1 0 79 11 686
2017 AU-02 35 40 11 7 7 0 1 75 14 494
2017 AU-03 40 41 8 6 4 0 0 81 11 928
2017 AU-04 40 37 9 6 6 0 0 78 13 753
2017 AU-05 49 35 8 7 2 0 1 84 8 131
2017 AU-06 46 30 11 12 1 0 0 76 14 94
2014 AU 37 38 12 7 5 0 0 75 13 4810
2014 AU-01 42 35 12 7 4 0 0 77 11 1248
2014 AU-02 31 40 14 8 6 1 0 72 14 834
2014 AU-03 35 39 13 7 5 0 1 75 12 1374
2014 AU-04 38 38 11 8 4 0 1 77 12 982
2014 AU-05 42 35 8 8 6 1 0 78 14 179
2014 AU-06 39 38 11 9 2 1 0 79 11 122
2011 AU 37 40 11 7 4 0 1 78 11 4211
2011 AU-01 35 42 11 7 5 1 0 78 11 898
2011 AU-02 35 40 12 7 4 0 1 76 11 1062
2011 AU-03 35 41 12 7 3 0 1 77 11 1111
2011 AU-04 41 39 11 6 3 0 1 80 9 837
2011 AU-05 50 38 8 2 2 1 0 89 4 159
2011 AU-06 42 34 9 13 3 0 0 75 16 125

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 22 39 15 13 10 0 0 61 24 3294
2017 AU-01 25 35 16 12 12 0 0 60 24 689
2017 AU-02 19 38 17 13 13 0 0 57 26 493
2017 AU-03 22 38 16 15 9 0 0 60 24 927
2017 AU-04 20 43 15 12 10 0 0 63 22 754
2017 AU-05 30 44 8 11 8 0 0 74 18 131
2017 AU-06 31 50 6 9 3 0 0 82 12 94
2014 AU 23 39 17 13 8 0 0 62 21 4809
2014 AU-01 24 39 16 13 7 1 0 64 20 1247
2014 AU-02 20 37 20 13 11 0 0 57 23 834
2014 AU-03 22 37 18 15 8 0 0 60 23 1376
2014 AU-04 23 40 18 12 7 0 0 63 19 981
2014 AU-05 27 41 16 6 9 1 0 68 15 179
2014 AU-06 34 43 11 7 6 0 0 76 13 122
2011 AU 19 40 20 12 8 0 0 60 20 4206
2011 AU-01 18 40 22 11 8 1 0 59 19 900
2011 AU-02 19 40 21 12 8 0 0 58 21 1059
2011 AU-03 17 42 19 14 8 0 0 59 22 1107
2011 AU-04 20 40 21 11 8 1 0 60 19 838
2011 AU-05 32 41 10 8 9 0 0 73 17 158
2011 AU-06 27 43 11 14 4 0 0 70 19 125
2008 AU 20 43 17 12 8 0 0 63 20 3731
2008 AU-01 22 43 16 10 8 1 0 66 18 880
2008 AU-02 15 44 20 13 8 0 0 59 21 939
2008 AU-03 20 43 15 13 8 0 0 63 21 916
2008 AU-04 20 43 17 12 8 0 0 63 20 702
2008 AU-05 29 49 12 6 3 1 0 79 9 113
2008 AU-06 24 49 7 10 10 0 0 73 20 88

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 31 44 13 8 4 0 0 75 12 3289
2017 AU-01 31 40 13 10 5 0 0 72 15 688
2017 AU-02 29 44 13 8 6 0 0 73 14 491
2017 AU-03 32 43 13 9 3 0 0 75 12 926
2017 AU-04 29 46 14 8 3 0 0 76 11 751
2017 AU-05 44 45 5 5 2 0 0 89 7 131
2017 AU-06 43 42 8 3 3 0 0 85 6 94
2014 AU 32 45 14 6 3 0 0 77 9 4805
2014 AU-01 32 43 15 6 4 0 0 75 10 1247
2014 AU-02 29 46 15 6 5 0 0 75 11 833
2014 AU-03 31 47 13 7 3 0 0 78 10 1372
2014 AU-04 35 44 14 5 2 0 0 79 7 981
2014 AU-05 41 39 11 6 2 1 0 81 8 179
2014 AU-06 47 43 4 3 2 0 0 90 6 122
2011 AU 31 48 12 6 3 0 0 79 9 4215
2011 AU-01 28 47 15 7 3 0 0 74 10 901
2011 AU-02 28 49 12 6 4 0 0 78 10 1061
2011 AU-03 29 49 12 6 3 0 0 79 9 1112
2011 AU-04 33 48 10 5 3 0 0 82 8 838
2011 AU-05 47 44 4 2 3 0 0 91 5 159
2011 AU-06 44 46 8 0 2 0 0 90 2 125
2008 AU 32 48 10 6 3 0 0 80 10 3736
2008 AU-01 30 47 11 9 3 1 0 78 11 879
2008 AU-02 31 49 10 5 4 0 0 80 9 939
2008 AU-03 31 49 10 6 4 1 0 81 10 919
2008 AU-04 33 47 10 6 3 0 0 80 10 703
2008 AU-05 38 51 5 5 0 0 0 89 5 113
2008 AU-06 45 45 2 6 2 0 0 90 8 89
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 52 28 8 6 6 0 0 80 12 3292
2017 AU-01 51 27 9 6 6 0 0 79 12 690
2017 AU-02 50 27 7 6 9 1 0 78 15 493
2017 AU-03 52 29 6 6 6 1 0 82 12 925
2017 AU-04 52 28 8 6 6 1 0 80 12 753
2017 AU-05 60 24 11 2 3 0 0 84 5 131
2017 AU-06 61 27 6 3 2 0 0 89 5 94

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 51 27 10 5 5 1 0 79 11 3281
2017 AU-01 51 27 10 6 6 0 0 78 11 686
2017 AU-02 50 26 8 7 7 1 0 78 14 492
2017 AU-03 52 27 10 4 5 1 0 81 9 922
2017 AU-04 51 28 10 5 5 1 0 80 11 751
2017 AU-05 62 23 8 4 2 1 0 85 6 131
2017 AU-06 62 26 6 3 3 0 0 88 6 94

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 25 34 14 14 13 0 0 59 27 3290
2017 AU-01 27 31 14 15 13 0 0 59 28 688
2017 AU-02 19 34 14 15 16 1 0 54 32 493
2017 AU-03 25 34 13 14 13 1 0 59 27 926
2017 AU-04 24 36 15 14 11 1 0 61 25 753
2017 AU-05 30 38 9 14 8 0 0 69 22 131
2017 AU-06 35 34 17 9 5 0 0 69 14 94

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 28 39 17 9 5 1 0 68 14 3284
2017 AU-01 29 38 17 10 6 1 0 68 15 686
2017 AU-02 25 41 14 11 7 1 0 68 18 492
2017 AU-03 27 39 19 8 5 2 0 68 13 925
2017 AU-04 26 41 20 7 5 2 0 67 12 751
2017 AU-05 33 42 11 8 5 1 0 75 13 130
2017 AU-06 44 35 14 6 1 0 0 79 7 94

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 2 16 47 24 11 0 0 19 35 3249
2017 AU-01 2 17 46 23 11 1 0 20 34 688
2017 AU-02 2 14 44 25 14 0 0 17 39 489
2017 AU-03 2 17 49 23 8 0 0 19 32 906
2017 AU-04 3 17 47 23 9 0 0 20 33 745
2017 AU-05 1 17 43 30 9 0 0 18 39 130
2017 AU-06 2 11 44 26 17 0 0 13 43 93

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AU 9 21 46 19 5 0 0 24 30 3252
2017 AU-01 12 21 43 20 4 0 0 24 33 684
2017 AU-02 11 23 45 17 4 0 0 21 34 487
2017 AU-03 7 20 48 20 5 0 0 25 27 917
2017 AU-04 7 20 47 21 5 0 0 26 27 738
2017 AU-05 7 25 44 16 7 0 1 23 33 130
2017 AU-06 14 23 43 12 9 0 0 20 37 94
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AU 21 79 3266
2017 AU-01 19 81 685
2017 AU-02 23 77 490
2017 AU-03 22 78 919
2017 AU-04 21 79 747
2017 AU-05 10 90 128
2017 AU-06 8 92 94
2014 AU 15 85 4805
2014 AU-01 15 85 1247
2014 AU-02 15 85 833
2014 AU-03 15 85 1374
2014 AU-04 16 84 981
2014 AU-05 12 88 178
2014 AU-06 13 87 122

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 AU 37 667
2017 AU-01 35 129
2017 AU-02 35 114
2017 AU-03 38 201
2017 AU-04 39 154
2017 AU-05 58 12
2014 AU 42 719
2014 AU-01 48 177
2014 AU-02 40 127
2014 AU-03 38 204
2014 AU-04 42 158
2014 AU-05 43 21
2014 AU-06 50 16

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 AU 71 667
2017 AU-01 68 129
2017 AU-02 74 114
2017 AU-03 72 201
2017 AU-04 73 154
2017 AU-05 50 12
2014 AU 70 719
2014 AU-01 67 177
2014 AU-02 70 127
2014 AU-03 71 204
2014 AU-04 73 158
2014 AU-05 48 21
2014 AU-06 56 16

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 AU 1 667
2017 AU-04 0 154
2014 AU 2 719

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 AU-02 0 114
2017 AU-03 0 201
2017 AU-04 0 154
2017 AU-05 0 12
2014 AU-02 0 127
2014 AU-03 0 204
2014 AU-04 0 158
2014 AU-05 0 21
2014 AU-06 0 16

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 AU 4 667
2017 AU-02 6 114
2017 AU-03 3 201
2017 AU-04 5 154
2017 AU-05 0 12
2014 AU 3 719
2014 AU-01 4 177
2014 AU-03 2 204
2014 AU-04 4 158
2014 AU-06 0 16

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 AU 14 667
2017 AU-01 17 129
2017 AU-02 25 114
2017 AU-03 12 201
2017 AU-04 6 154
2017 AU-05 0 12
2014 AU 13 719
2014 AU-01 16 177
2014 AU-02 17 127
2014 AU-03 15 204
2014 AU-04 8 158

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 AU 3 667
2017 AU-03 2 201
2017 AU-05 0 12
2014 AU 2 719
2014 AU-01 3 177
2014 AU-04 3 158
2014 AU-06 0 16
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AU 15 85 3287
2017 AU-01 18 82 690
2017 AU-02 17 83 493
2017 AU-03 14 86 924
2017 AU-04 12 88 750
2017 AU-05 6 94 131
2017 AU-06 5 95 93
2014 AU 8 92 4800
2014 AU-01 9 91 1246
2014 AU-02 10 90 831
2014 AU-03 7 93 1374
2014 AU-04 9 91 978

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 AU 21 479
2017 AU-01 20 125
2017 AU-02 21 82
2017 AU-03 19 127
2017 AU-04 26 89
2014 AU 25 393
2014 AU-01 30 109
2014 AU-02 16 85
2014 AU-03 27 97
2014 AU-04 25 90

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 AU 88 479
2017 AU-01 86 125
2017 AU-02 90 82
2017 AU-03 88 127
2017 AU-04 87 89
2014 AU 84 393
2014 AU-01 83 109
2014 AU-02 86 85
2014 AU-03 81 97
2014 AU-04 88 90

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 AU 1 479
2017 AU-03 0 127
2014 AU-01 0 109
2014 AU-02 0 85
2014 AU-03 0 97
2014 AU-04 0 90

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 AU 0 478
2017 AU-01 0 125
2017 AU-02 0 82
2017 AU-03 0 126
2017 AU-04 0 89
2014 AU 0 393
2014 AU-01 0 109
2014 AU-02 0 85
2014 AU-03 0 97
2014 AU-04 0 90

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 AU 3 479
2017 AU-01 4 125
2014 AU 4 393
2014 AU-01 6 109
2014 AU-04 7 90

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 AU 10 479
2017 AU-01 17 125
2017 AU-02 12 82
2017 AU-03 4 127
2014 AU 7 393
2014 AU-01 14 109
2014 AU-02 7 85

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 AU 8 479
2017 AU-01 10 125
2017 AU-03 8 127
2017 AU-04 7 89
2014 AU 10 393
2014 AU-01 13 109
2014 AU-02 9 85
2014 AU-03 9 97
2014 AU-04 9 90