2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group AO

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 34 32 18 9 3 4 0 69 13 210
2017 AO-01 27 27 18 27 0 0 0 55 27 11
2017 AO-02 55 18 18 9 0 0 0 73 9 11
2017 AO-03 31 34 20 9 2 4 0 68 11 123
2017 AO-04 45 31 8 6 8 3 0 78 14 36
2014 AO 25 35 22 5 2 10 1 67 8 275
2014 AO-01 50 19 13 0 0 12 6 85 0 16
2014 AO-02 33 22 25 0 13 7 0 59 14 15
2014 AO-03 19 37 24 7 1 11 1 64 9 181
2014 AO-04 30 37 21 4 2 4 2 72 6 46
2014 AO-05 40 43 12 0 0 6 0 88 0 14

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 30 36 10 13 12 0 0 66 24 210
2017 AO-01 27 45 0 27 0 0 0 73 27 11
2017 AO-02 9 55 18 18 0 0 0 64 18 11
2017 AO-03 32 36 8 10 15 0 0 67 25 123
2017 AO-04 28 38 9 14 11 0 0 66 25 36
2014 AO 34 38 14 7 6 0 0 73 13 275
2014 AO-01 50 43 6 0 0 0 0 94 0 16
2014 AO-02 49 7 19 7 20 0 0 55 26 15
2014 AO-03 30 40 15 8 6 1 1 71 14 181
2014 AO-04 34 43 12 9 2 0 0 77 11 46
2014 AO-05 53 33 6 0 8 0 0 86 8 14
2011 AO 27 36 16 8 12 0 0 64 20 335
2011 AO-01 70 20 0 0 10 0 0 90 10 10
2011 AO-02 25 40 16 8 12 0 0 64 20 40
2011 AO-03 21 38 17 9 14 1 1 60 23 188
2011 AO-04 36 30 20 7 7 0 0 66 13 63
2011 AO-05 35 39 3 10 13 0 0 74 23 31
2008 AO 22 35 16 12 15 0 0 57 27 269
2008 AO-01 0 41 20 19 21 0 0 41 39 10
2008 AO-02 21 36 20 7 17 0 0 57 24 92
2008 AO-03 22 24 21 14 18 0 0 47 32 80
2008 AO-04 24 44 7 14 10 0 0 68 24 42
2008 AO-05 36 38 4 11 11 0 0 74 22 29

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 23 29 15 16 17 0 0 52 33 211
2017 AO-01 18 36 9 9 27 0 0 55 36 11
2017 AO-02 9 36 36 18 0 0 0 45 18 11
2017 AO-03 24 31 14 17 15 0 0 55 32 124
2017 AO-04 22 26 21 16 14 0 0 48 31 36
2014 AO 20 26 19 17 16 1 1 46 34 275
2014 AO-01 25 31 18 25 0 0 0 57 25 16
2014 AO-02 26 20 0 25 20 9 0 51 49 15
2014 AO-03 12 27 23 18 19 0 1 39 37 181
2014 AO-04 31 29 15 13 12 0 0 60 25 46
2014 AO-05 53 16 12 6 14 0 0 69 20 14

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 14 27 20 19 19 1 0 41 38 209
2017 AO-01 27 18 27 0 27 0 0 45 27 11
2017 AO-02 9 36 18 36 0 0 0 45 36 11
2017 AO-03 11 29 20 20 19 1 0 41 39 122
2017 AO-04 13 32 16 24 12 3 0 46 37 36

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 41 35 11 6 7 0 0 76 13 210
2017 AO-01 36 36 18 9 0 0 0 73 9 11
2017 AO-02 55 18 9 18 0 0 0 73 18 11
2017 AO-03 40 42 10 6 2 0 1 82 8 123
2017 AO-04 45 20 14 4 16 0 0 65 20 36
2014 AO 34 38 12 10 6 1 0 72 16 275
2014 AO-01 69 31 0 0 0 0 0 100 0 16
2014 AO-02 39 13 13 20 6 9 0 58 28 15
2014 AO-03 29 40 16 9 5 0 1 69 14 181
2014 AO-04 38 39 2 11 10 0 0 77 21 46
2014 AO-05 40 33 6 21 0 0 0 73 21 14
2011 AO 30 37 11 13 9 0 0 67 22 334
2011 AO-01 61 30 0 9 0 0 0 91 9 10
2011 AO-02 43 28 8 18 3 0 0 71 21 39
2011 AO-03 27 39 13 11 10 1 0 66 21 188
2011 AO-04 32 33 8 16 11 0 0 65 27 63
2011 AO-05 26 38 10 19 7 0 0 64 25 31

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 16 32 14 19 19 0 0 48 38 210
2017 AO-01 27 27 0 27 18 0 0 55 45 11
2017 AO-02 0 45 45 0 9 0 0 45 9 11
2017 AO-03 14 33 14 21 18 0 0 47 39 123
2017 AO-04 16 32 13 19 19 0 0 48 38 36
2014 AO 12 35 18 19 16 0 0 47 35 275
2014 AO-01 44 37 19 0 0 0 0 81 0 16
2014 AO-02 13 42 7 25 13 0 0 55 38 15
2014 AO-03 8 32 20 21 19 0 0 40 40 181
2014 AO-04 10 39 19 19 13 0 0 49 32 46
2014 AO-05 38 43 0 12 8 0 0 80 20 14
2011 AO 17 23 14 22 23 0 0 41 46 333
2011 AO-01 39 51 0 10 0 0 0 90 10 10
2011 AO-02 8 30 29 15 18 0 0 37 34 39
2011 AO-03 13 20 14 23 29 1 0 34 52 187
2011 AO-04 20 24 6 31 20 0 0 43 50 63
2011 AO-05 39 25 10 16 10 0 0 64 26 31
2008 AO 14 31 17 21 17 0 0 45 38 269
2008 AO-01 0 20 41 10 29 0 0 20 39 10
2008 AO-02 11 32 24 20 14 0 0 42 34 92
2008 AO-03 16 28 13 23 20 0 0 44 43 80
2008 AO-04 14 29 7 24 25 0 0 43 50 42
2008 AO-05 30 36 11 15 7 0 0 67 22 29

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 31 32 22 8 6 1 0 64 14 210
2017 AO-01 45 27 18 9 0 0 0 73 9 11
2017 AO-02 27 55 18 0 0 0 0 82 0 11
2017 AO-03 28 35 20 11 6 1 0 63 16 123
2017 AO-04 34 24 32 0 11 0 0 58 11 36
2014 AO 29 42 13 9 6 0 0 71 16 275
2014 AO-01 69 31 0 0 0 0 0 100 0 16
2014 AO-02 26 55 6 7 7 0 0 81 13 15
2014 AO-03 22 43 17 10 8 0 0 65 18 181
2014 AO-04 33 44 9 12 2 0 0 77 14 46
2014 AO-05 75 12 0 6 8 0 0 86 14 14
2011 AO 33 35 12 12 8 0 0 68 20 334
2011 AO-01 80 20 0 0 0 0 0 100 0 10
2011 AO-02 36 38 11 8 8 0 0 74 16 39
2011 AO-03 26 39 12 15 7 0 0 65 22 188
2011 AO-04 34 30 15 11 10 0 0 64 21 63
2011 AO-05 57 20 7 0 16 0 0 77 16 31
2008 AO 32 41 13 7 7 0 0 73 14 269
2008 AO-01 20 80 0 0 0 0 0 100 0 10
2008 AO-02 23 47 16 10 4 0 0 70 14 92
2008 AO-03 33 37 17 5 8 0 0 70 13 80
2008 AO-04 46 23 13 10 8 0 0 69 18 42
2008 AO-05 42 39 4 7 7 0 0 82 15 29
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 60 20 8 5 7 0 0 80 12 210
2017 AO-01 45 9 9 18 18 0 0 55 36 11
2017 AO-02 73 18 9 0 0 0 0 91 0 11
2017 AO-03 60 24 7 4 5 0 0 84 9 124
2017 AO-04 54 20 6 3 17 0 0 74 20 35

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 63 18 7 5 6 0 0 82 11 209
2017 AO-01 45 9 36 9 0 0 0 55 9 11
2017 AO-02 73 27 0 0 0 0 0 100 0 11
2017 AO-03 64 20 8 4 4 0 0 84 8 124
2017 AO-04 54 23 3 6 14 0 0 77 20 34

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 22 29 14 18 17 0 0 51 35 210
2017 AO-01 36 9 36 9 9 0 0 45 18 11
2017 AO-02 18 45 9 27 0 0 0 64 27 11
2017 AO-03 20 33 15 14 18 0 0 53 32 124
2017 AO-04 23 21 9 26 22 0 0 44 48 35

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 16 29 25 17 11 2 0 45 29 210
2017 AO-01 27 27 0 27 18 0 0 55 45 11
2017 AO-02 9 18 45 27 0 0 0 27 27 11
2017 AO-03 15 29 28 16 11 1 0 44 28 123
2017 AO-04 19 35 22 13 8 3 0 55 22 36

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 1 15 41 27 16 0 0 16 42 207
2017 AO-01 9 18 64 9 0 0 0 27 9 11
2017 AO-02 0 27 55 18 0 0 0 27 18 11
2017 AO-03 0 16 42 27 15 0 0 16 42 122
2017 AO-04 0 5 34 38 23 0 0 5 61 35

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 AO 9 31 38 14 6 1 0 20 41 208
2017 AO-01 0 20 30 20 30 0 0 50 20 10
2017 AO-02 0 27 36 36 0 0 0 36 27 11
2017 AO-03 7 36 37 15 5 0 0 19 43 124
2017 AO-04 25 17 45 8 5 0 0 13 42 36
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AO 23 77 209
2017 AO-03 22 78 123
2017 AO-04 26 74 35
2014 AO 18 82 273
2014 AO-01 0 100 16
2014 AO-03 19 81 179
2014 AO-04 18 82 46

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 AO 48 48
2017 AO-03 48 27
2014 AO 33 50
2014 AO-03 36 34

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 AO 61 48
2017 AO-03 70 27
2014 AO 67 50
2014 AO-03 61 34

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 AO 0 48
2017 AO-03 0 27
2014 AO 14 50

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 AO 0 48
2017 AO-03 0 27
2014 AO 0 50
2014 AO-03 0 34

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 AO 17 48
2017 AO-03 23 27

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 AO-03 0 27
2014 AO 0 50
2014 AO-03 0 34
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 AO 10 90 207
2017 AO-01 0 100 11
2017 AO-03 12 88 122
2014 AO 9 91 272
2014 AO-01 0 100 16
2014 AO-03 10 90 180

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 AO 25 20

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 AO 0 20
2017 AO-03 0 14
2014 AO 0 25
2014 AO-03 0 17

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 AO 0 20
2017 AO-03 0 14
2014 AO 0 25
2014 AO-03 0 17

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 AO-03 0 14
2014 AO 0 25
2014 AO-03 0 17