2017 Public Service Employee Survey Results for Public Health Agency of Canada by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 42 3 9 4 0 0 84 13 250
2017 Non-visible minority 35 47 4 11 3 0 0 82 14 1043
2014 Visible minority 39 41 6 9 4 0 0 81 14 259
2014 Non-visible minority 34 46 5 11 4 0 0 80 15 1241
2011 Visible minority 52 37 4 6 1 0 0 89 7 331
2011 Non-visible minority 42 45 3 7 3 0 0 87 10 1669
2008 Visible minority 48 41 4 6 2 0 0 89 7 218
2008 Non-visible minority 47 40 3 8 2 0 0 87 10 1235

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 77 18 1 3 0 0 1 96 4 247
2017 Non-visible minority 74 17 3 2 1 1 1 94 3 1038
2014 Visible minority 74 16 4 3 2 0 2 92 4 259
2014 Non-visible minority 72 18 5 3 1 1 1 92 4 1240
2011 Visible minority 81 13 3 1 1 1 1 95 2 329
2011 Non-visible minority 76 15 3 3 2 0 1 92 5 1668
2008 Visible minority 76 19 2 1 1 0 0 96 2 218
2008 Non-visible minority 79 14 2 3 1 0 1 94 4 1233

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 73 16 2 4 4 0 0 90 8 250
2017 Non-visible minority 66 17 5 6 4 1 1 85 9 1043
2014 Visible minority 71 18 2 4 3 0 1 90 7 258
2014 Non-visible minority 66 17 4 6 5 0 1 85 11 1239
2011 Visible minority 79 14 1 3 2 0 1 94 5 331
2011 Non-visible minority 70 15 3 6 5 0 1 86 10 1665
2008 Visible minority 76 17 4 2 0 0 0 94 3 216
2008 Non-visible minority 72 14 4 6 4 0 1 86 10 1235

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 32 10 9 5 0 0 77 13 250
2017 Non-visible minority 40 37 5 13 6 0 0 77 19 1041
2014 Visible minority 34 38 10 12 7 0 0 72 18 258
2014 Non-visible minority 37 34 8 12 9 0 0 71 22 1240
2011 Visible minority 43 33 10 9 4 0 0 76 13 330
2011 Non-visible minority 43 34 7 10 6 0 0 77 16 1663

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 45 8 10 6 0 0 76 16 250
2017 Non-visible minority 33 38 10 12 5 0 0 72 18 1041
2014 Visible minority 26 43 10 13 6 0 1 70 19 257
2014 Non-visible minority 29 40 12 13 5 0 0 70 19 1238
2011 Visible minority 34 38 14 10 4 1 1 73 14 331
2011 Non-visible minority 29 43 12 10 5 0 1 73 15 1666
2008 Visible minority 32 41 13 8 3 0 2 75 12 218
2008 Non-visible minority 34 41 9 11 4 0 1 75 15 1236

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 36 8 10 4 0 0 78 14 250
2017 Non-visible minority 44 38 6 9 3 0 0 82 12 1039
2014 Visible minority 36 39 10 11 4 0 0 75 15 259
2014 Non-visible minority 42 39 7 8 4 0 0 81 12 1242
2011 Visible minority 45 37 8 7 3 0 0 81 11 330
2011 Non-visible minority 42 38 8 8 4 0 0 80 11 1667
2008 Visible minority 34 44 12 5 5 0 0 78 9 218
2008 Non-visible minority 40 43 8 7 2 0 0 82 9 1234

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 36 5 10 5 0 0 80 15 250
2017 Non-visible minority 52 33 4 8 2 0 0 85 11 1040
2014 Visible minority 38 40 10 9 3 0 0 78 12 259
2014 Non-visible minority 47 36 6 7 3 0 0 83 11 1242
2011 Visible minority 47 38 5 6 4 0 0 85 10 331
2011 Non-visible minority 46 40 5 6 3 0 0 85 9 1667
2008 Visible minority 39 43 8 8 3 0 0 82 10 218
2008 Non-visible minority 46 40 6 6 3 0 0 86 8 1237

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 32 4 8 2 0 0 86 10 249
2017 Non-visible minority 53 34 7 4 2 0 0 87 6 1034
2014 Visible minority 40 38 8 7 5 1 0 80 12 258
2014 Non-visible minority 51 34 8 5 2 0 0 85 7 1239

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 32 7 8 7 0 0 78 15 250
2017 Non-visible minority 46 33 8 8 5 0 0 79 13 1040
2014 Visible minority 37 30 15 10 8 0 0 67 18 259
2014 Non-visible minority 39 31 10 12 7 0 0 70 20 1242
2011 Visible minority 42 39 7 6 5 0 1 82 11 331
2011 Non-visible minority 41 34 9 9 6 1 0 76 16 1666

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 21 14 10 13 2 12 57 27 249
2017 Non-visible minority 26 23 11 15 13 3 9 56 31 1037
2014 Visible minority 22 21 15 13 14 3 13 50 32 259
2014 Non-visible minority 26 23 11 16 14 2 9 55 33 1242
2011 Visible minority 23 21 13 15 11 3 14 54 31 331
2011 Non-visible minority 26 24 10 15 15 2 7 55 34 1664
2008 Visible minority 30 25 12 12 10 3 8 62 25 217
2008 Non-visible minority 35 23 8 13 13 2 7 63 28 1236

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 38 38 9 10 4 0 0 77 14 249
2017 Non-visible minority 33 46 8 9 5 0 0 79 14 1043
2014 Visible minority 24 44 16 8 7 0 0 68 16 259
2014 Non-visible minority 28 46 10 9 6 0 0 75 15 1242
2011 Visible minority 35 41 12 8 4 0 0 76 12 331
2011 Non-visible minority 30 41 11 11 6 0 0 72 17 1665
2008 Visible minority 36 42 11 7 4 0 0 78 11 215
2008 Non-visible minority 33 44 10 9 3 0 0 77 13 1232

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 34 12 14 10 0 0 64 25 250
2017 Non-visible minority 27 38 13 12 10 0 0 65 22 1041
2014 Visible minority 19 35 15 19 12 0 0 54 31 259
2014 Non-visible minority 24 36 15 16 9 0 0 60 25 1241
2011 Visible minority 24 39 17 12 7 0 0 63 20 331
2011 Non-visible minority 24 41 12 13 9 0 0 65 23 1668

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 38 10 13 5 0 0 73 18 249
2017 Non-visible minority 32 40 9 12 7 0 0 72 19 1042

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 45 36 8 6 4 1 0 82 10 249
2017 Non-visible minority 39 39 11 7 4 0 0 78 11 1041
2014 Visible minority 41 35 14 6 2 1 0 77 9 259
2014 Non-visible minority 37 41 10 8 4 1 0 79 11 1239
2011 Visible minority 42 41 7 7 3 1 0 84 9 331
2011 Non-visible minority 34 44 10 8 4 1 0 78 12 1668
2008 Visible minority 49 36 6 5 3 0 0 85 8 216
2008 Non-visible minority 37 40 11 7 4 1 0 78 11 1235

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 37 11 14 9 0 0 66 22 250
2017 Non-visible minority 30 38 11 12 9 0 0 68 21 1041

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 31 7 5 2 1 0 85 7 250
2017 Non-visible minority 50 37 7 4 2 0 0 87 5 1042
2014 Visible minority 57 29 10 2 1 0 0 87 3 259
2014 Non-visible minority 60 28 8 3 1 0 0 88 4 1240
2011 Visible minority 59 30 7 3 1 1 0 89 4 332
2011 Non-visible minority 55 32 8 4 1 0 0 87 5 1666

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 30 36 12 15 8 0 0 66 22 249
2017 Non-visible minority 31 41 9 13 6 0 0 72 18 1041
2014 Visible minority 20 38 16 16 9 0 0 59 25 259
2014 Non-visible minority 24 43 10 15 7 0 0 67 23 1241
2011 Visible minority 32 38 12 11 7 1 0 70 17 331
2011 Non-visible minority 30 40 10 13 7 0 0 70 19 1667

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 32 13 11 7 0 0 69 18 250
2017 Non-visible minority 35 36 11 12 6 0 0 71 18 1042
2014 Visible minority 24 38 13 17 7 0 0 62 25 258
2014 Non-visible minority 31 38 12 12 7 0 0 69 19 1240

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 35 10 11 7 0 0 72 18 250
2017 Non-visible minority 33 38 11 11 5 1 1 72 16 1041
2014 Visible minority 25 36 18 12 8 0 1 61 21 259
2014 Non-visible minority 29 41 12 12 6 0 0 70 18 1240
2011 Visible minority 40 36 12 7 3 1 1 78 10 332
2011 Non-visible minority 37 40 10 8 3 1 0 78 12 1665

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 39 11 7 4 0 0 78 11 250
2017 Non-visible minority 40 39 10 7 3 0 0 79 11 1038
2014 Visible minority 32 40 16 8 4 0 0 72 12 259
2014 Non-visible minority 36 40 12 8 4 0 0 76 12 1241
2011 Visible minority 40 41 10 5 2 1 0 82 8 332
2011 Non-visible minority 39 40 9 8 3 0 0 79 11 1669
2008 Visible minority 41 40 10 7 2 0 0 81 9 216
2008 Non-visible minority 42 44 6 6 2 0 0 85 8 1234

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 39 35 15 8 4 0 0 74 12 250
2017 Non-visible minority 34 37 17 7 4 0 1 71 12 1041
2014 Visible minority 27 42 19 7 5 0 0 69 12 259
2014 Non-visible minority 31 33 19 10 6 0 0 65 16 1242
2011 Visible minority 33 38 19 6 4 0 1 72 10 331
2011 Non-visible minority 32 35 18 9 6 0 0 67 15 1667
2008 Visible minority 28 35 23 6 8 0 0 63 14 217
2008 Non-visible minority 27 34 19 13 7 0 1 61 19 1235

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 23 31 20 8 1 5 30 36 247
2017 Non-visible minority 11 25 39 17 7 1 1 24 37 1041
2014 Visible minority 15 28 35 15 4 1 2 20 44 258
2014 Non-visible minority 12 30 35 17 6 1 1 23 42 1240
2011 Visible minority 13 23 37 17 6 0 4 24 38 332
2011 Non-visible minority 14 29 34 14 7 1 2 22 44 1659
2008 Visible minority 9 27 40 14 5 1 4 21 37 216
2008 Non-visible minority 10 31 35 16 6 0 1 23 41 1232

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 13 20 25 18 14 3 6 36 37 245
2017 Non-visible minority 11 20 30 24 13 1 1 38 31 1037
2014 Visible minority 15 27 29 15 9 2 3 25 45 259
2014 Non-visible minority 14 23 31 20 10 2 1 31 38 1238
2011 Visible minority 13 22 27 21 9 4 4 33 38 330
2011 Non-visible minority 14 22 29 20 11 2 2 32 37 1660
2008 Visible minority 13 18 28 22 12 2 5 37 33 217
2008 Non-visible minority 13 22 28 22 12 2 2 35 36 1235

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 22 29 8 9 2 5 19 50 248
2017 Non-visible minority 23 28 30 11 6 1 1 17 52 1038
2014 Visible minority 34 28 22 8 4 2 3 13 65 259
2014 Non-visible minority 36 29 21 8 4 1 1 13 66 1238
2011 Visible minority 31 26 22 9 4 2 4 14 62 332
2011 Non-visible minority 35 26 22 9 5 1 2 15 63 1658
2008 Visible minority 23 30 25 12 5 0 5 19 55 214
2008 Non-visible minority 27 27 24 12 7 2 1 19 56 1235

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 10 12 26 31 15 1 4 48 24 246
2017 Non-visible minority 9 20 35 23 11 0 1 35 30 1035
2014 Visible minority 13 20 38 20 7 0 2 27 34 259
2014 Non-visible minority 15 24 29 22 9 0 1 31 39 1238
2011 Visible minority 13 15 31 25 11 1 4 38 30 330
2011 Non-visible minority 15 23 30 20 9 1 2 30 39 1659
2008 Visible minority 7 16 37 22 11 0 6 35 25 215
2008 Non-visible minority 14 20 30 23 11 1 1 35 35 1234

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 20 24 19 13 2 5 35 39 247
2017 Non-visible minority 21 26 26 15 10 1 2 25 48 1037
2014 Visible minority 23 26 25 13 9 1 2 22 52 258
2014 Non-visible minority 25 27 25 14 7 0 2 22 53 1239
2011 Visible minority 20 20 27 20 6 2 5 28 43 331
2011 Non-visible minority 21 24 27 15 9 1 3 24 47 1662
2008 Visible minority 13 20 33 15 13 0 5 30 35 215
2008 Non-visible minority 16 24 27 19 11 1 2 31 41 1233

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 14 18 20 20 15 4 8 40 36 247
2017 Non-visible minority 12 20 29 23 13 2 2 37 32 1039
2014 Visible minority 16 18 27 22 9 2 6 34 37 259
2014 Non-visible minority 13 18 30 22 13 1 3 37 32 1238
2011 Visible minority 17 13 28 18 11 5 7 33 34 332
2011 Non-visible minority 13 19 29 21 12 2 4 35 35 1658
2008 Visible minority 12 22 27 15 12 3 8 31 39 214
2008 Non-visible minority 17 23 26 18 12 2 2 32 41 1235

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 23 25 14 9 5 7 26 46 247
2017 Non-visible minority 19 28 32 11 7 1 2 18 49 1039
2014 Visible minority 25 23 28 12 5 2 4 18 52 259
2014 Non-visible minority 28 28 25 11 5 1 2 16 58 1240
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 13 5 3 2 0 4 89 6 249
2017 Non-visible minority 71 14 4 5 3 1 3 88 8 1040
2014 Visible minority 75 12 5 3 2 0 3 90 5 259
2014 Non-visible minority 72 13 5 4 4 0 3 87 8 1242
2011 Visible minority 74 15 3 3 2 0 3 92 5 332
2011 Non-visible minority 70 15 4 4 4 0 3 88 8 1663
2008 Visible minority 73 11 4 3 4 0 5 88 7 218
2008 Non-visible minority 69 13 4 4 5 0 5 86 9 1237

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 28 14 8 12 4 6 62 22 249
2017 Non-visible minority 27 31 12 12 9 4 4 63 24 1042
2014 Visible minority 30 29 14 10 11 2 4 63 22 259
2014 Non-visible minority 30 31 12 13 8 3 2 65 22 1242

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 46 24 10 8 11 0 0 70 19 250
2017 Non-visible minority 42 32 7 12 8 0 0 73 20 1040
2014 Visible minority 38 27 12 14 9 0 0 65 23 259
2014 Non-visible minority 43 28 9 12 8 0 0 71 20 1240

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 37 29 10 10 11 1 1 67 22 247
2017 Non-visible minority 37 32 11 13 5 1 1 71 18 1041
2014 Visible minority 31 33 14 13 8 2 0 65 21 258
2014 Non-visible minority 32 38 10 13 5 1 1 71 18 1241
2011 Visible minority 34 32 14 10 7 3 1 68 17 331
2011 Non-visible minority 32 37 11 12 6 2 0 71 18 1665
2008 Visible minority 33 37 12 8 6 3 1 74 14 217
2008 Non-visible minority 38 35 9 12 4 2 1 75 16 1235

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 24 17 10 9 10 1 59 21 250
2017 Non-visible minority 30 30 12 12 7 7 1 66 21 1043
2014 Visible minority 23 25 19 8 12 12 0 56 23 258
2014 Non-visible minority 31 28 12 13 9 6 1 64 23 1239
2011 Visible minority 35 23 15 9 10 7 0 63 21 331
2011 Non-visible minority 33 28 11 12 9 7 1 66 22 1665
2008 Visible minority 35 21 20 8 7 8 1 62 16 217
2008 Non-visible minority 36 28 11 10 7 6 1 70 18 1234

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 18 17 16 13 18 4 42 37 250
2017 Non-visible minority 13 20 16 20 13 16 3 41 40 1042
2014 Visible minority 10 19 23 14 14 18 2 36 35 259
2014 Non-visible minority 10 23 17 20 14 12 3 39 41 1241

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 48 34 8 7 5 0 0 81 11 249
2017 Non-visible minority 47 34 8 7 4 0 0 81 11 1041
2014 Visible minority 43 34 12 7 5 0 0 77 12 259
2014 Non-visible minority 44 36 8 9 3 0 0 80 12 1239
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 36 8 7 6 1 0 79 13 250
2017 Non-visible minority 41 36 8 9 6 1 0 77 15 1041
2014 Visible minority 33 35 14 10 7 1 0 69 17 259
2014 Non-visible minority 34 38 12 10 6 0 0 72 16 1241
2011 Visible minority 40 33 11 9 6 1 0 74 15 332
2011 Non-visible minority 34 37 10 11 7 0 0 72 19 1667
2008 Visible minority 41 33 12 6 7 0 0 75 13 218
2008 Non-visible minority 34 35 11 13 8 0 0 69 20 1235

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 43 33 9 7 5 2 0 78 13 250
2017 Non-visible minority 49 29 9 8 4 1 0 79 12 1042
2014 Visible minority 35 33 14 8 7 2 0 69 16 259
2014 Non-visible minority 42 32 12 7 5 1 0 75 13 1240
2011 Visible minority 46 29 10 6 7 1 0 77 13 332
2011 Non-visible minority 43 29 11 8 7 2 0 74 15 1667
2008 Visible minority 43 26 13 7 9 2 0 70 16 217
2008 Non-visible minority 44 29 8 11 6 1 0 75 17 1235

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 27 12 9 8 0 0 71 17 249
2017 Non-visible minority 44 33 8 9 6 0 0 77 15 1040
2014 Visible minority 33 33 13 10 8 3 1 68 18 258
2014 Non-visible minority 41 33 11 10 5 0 0 74 16 1241
2011 Visible minority 41 33 9 8 7 1 1 75 16 332
2011 Non-visible minority 38 35 9 10 7 1 0 74 18 1660
2008 Visible minority 42 29 12 7 9 0 1 72 16 218
2008 Non-visible minority 38 32 9 13 8 0 0 70 21 1234

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 83 10 2 1 1 0 3 95 2 249
2017 Non-visible minority 79 10 4 2 2 1 3 92 4 1042
2014 Visible minority 78 14 4 2 1 0 2 94 3 259
2014 Non-visible minority 80 9 4 2 3 0 2 92 5 1240
2011 Visible minority 79 13 4 1 2 0 3 94 3 332
2011 Non-visible minority 79 10 3 2 3 0 3 91 6 1666
2008 Visible minority 81 8 3 2 1 0 5 93 3 217
2008 Non-visible minority 81 6 2 3 3 1 4 91 6 1234

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 52 23 5 6 7 3 5 81 13 249
2017 Non-visible minority 53 22 7 6 5 4 3 81 12 1042
2014 Visible minority 41 25 17 7 4 4 3 71 12 258
2014 Non-visible minority 49 21 9 6 8 3 4 75 15 1240
2011 Visible minority 47 27 8 7 4 2 3 79 12 332
2011 Non-visible minority 44 26 8 8 8 2 3 74 18 1666

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 53 27 7 7 6 0 0 80 13 248
2017 Non-visible minority 58 23 7 7 5 1 0 82 11 1042

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 55 23 11 2 7 1 0 79 9 249
2017 Non-visible minority 62 21 8 4 4 1 0 84 8 1041

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 49 26 7 7 9 1 0 76 16 250
2017 Non-visible minority 52 26 9 7 6 0 0 78 13 1040
2014 Visible minority 35 32 17 6 9 1 0 68 15 259
2014 Non-visible minority 46 29 9 10 6 0 0 75 15 1241
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 29 23 8 10 4 4 55 19 42
2017 Non-visible minority 26 35 13 10 4 2 9 69 16 321
2014 Visible minority 17 29 16 21 9 0 8 50 33 41
2014 Non-visible minority 22 34 18 12 5 3 5 61 19 364

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 30 14 9 8 9 0 65 20 249
2017 Non-visible minority 24 35 16 11 7 6 0 64 20 1038
2014 Visible minority 19 30 18 11 9 13 1 57 23 259
2014 Non-visible minority 21 35 15 13 8 7 0 60 23 1240
2011 Visible minority 22 30 21 8 9 9 1 58 19 331
2011 Non-visible minority 20 32 15 14 11 8 1 57 27 1662

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 30 14 14 11 5 0 59 26 249
2017 Non-visible minority 22 35 16 15 10 2 0 58 25 1042
2014 Visible minority 16 27 24 17 11 4 0 45 30 258
2014 Non-visible minority 19 33 17 17 12 3 0 53 30 1242
2011 Visible minority 24 31 16 12 13 4 0 58 25 331
2011 Non-visible minority 17 30 17 18 14 3 0 49 33 1660
2008 Visible minority 30 31 18 12 7 1 0 62 20 217
2008 Non-visible minority 25 32 15 15 10 2 0 59 26 1236

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 29 20 13 11 7 0 53 26 248
2017 Non-visible minority 16 32 18 19 12 4 0 50 32 1042
2014 Visible minority 13 24 26 18 12 8 0 39 33 259
2014 Non-visible minority 13 28 19 22 15 4 0 42 38 1241
2011 Visible minority 14 29 17 17 16 6 0 46 35 331
2011 Non-visible minority 8 29 17 24 16 5 0 39 43 1666
2008 Visible minority 17 32 21 16 8 5 1 53 25 216
2008 Non-visible minority 12 31 16 23 12 6 0 45 38 1234

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 26 12 15 15 8 0 54 33 250
2017 Non-visible minority 20 29 16 16 14 4 0 52 32 1042
2014 Visible minority 14 23 19 19 15 10 0 41 38 258
2014 Non-visible minority 15 27 17 19 17 5 0 44 37 1239
2011 Visible minority 15 26 16 15 17 12 0 46 36 331
2011 Non-visible minority 10 30 17 19 16 8 0 43 38 1667
2008 Visible minority 23 26 18 11 12 9 0 54 26 217
2008 Non-visible minority 15 27 17 17 14 9 0 47 34 1236

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 17 31 16 15 15 6 0 51 32 249
2017 Non-visible minority 13 30 17 24 15 2 0 44 39 1042
2014 Visible minority 12 27 16 25 15 5 0 41 42 259
2014 Non-visible minority 11 30 18 24 16 2 0 41 41 1241
2011 Visible minority 14 30 16 20 15 4 0 46 37 330
2011 Non-visible minority 8 31 16 25 18 2 0 40 43 1662
2008 Visible minority 15 33 21 19 9 3 1 50 28 218
2008 Non-visible minority 14 30 14 24 15 2 0 45 40 1232
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 32 16 10 6 3 0 67 17 250
2017 Non-visible minority 22 40 18 13 6 1 0 63 19 1041
2014 Visible minority 21 42 20 12 4 1 0 64 16 259
2014 Non-visible minority 21 43 18 11 5 1 0 65 17 1241
2011 Visible minority 30 41 13 9 5 2 0 72 15 331
2011 Non-visible minority 22 44 14 12 7 2 0 66 19 1665

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 37 7 3 5 5 0 84 8 249
2017 Non-visible minority 43 39 10 4 1 2 0 84 6 1040
2014 Visible minority 36 42 11 6 1 4 0 81 7 258
2014 Non-visible minority 42 40 10 4 1 3 0 84 5 1240
2011 Visible minority 38 38 13 4 2 4 0 80 7 332
2011 Non-visible minority 38 38 13 5 2 3 0 79 8 1664

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 32 16 7 6 3 2 69 14 249
2017 Non-visible minority 37 37 11 9 4 2 1 76 13 1039
2014 Visible minority 24 37 14 11 6 7 1 66 19 259
2014 Non-visible minority 32 37 12 11 4 3 1 71 16 1240
2011 Visible minority 32 34 13 7 6 7 1 72 14 331
2011 Non-visible minority 31 35 12 10 7 5 1 70 17 1666
2008 Visible minority 26 29 19 9 8 8 0 61 19 218
2008 Non-visible minority 31 34 12 11 7 4 1 68 19 1235

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 24 34 18 10 8 4 1 62 19 250
2017 Non-visible minority 24 36 17 13 6 4 1 63 20 1041
2014 Visible minority 16 23 27 14 10 8 2 43 27 258
2014 Non-visible minority 18 31 22 15 8 5 1 52 25 1240
2011 Visible minority 19 34 20 10 9 7 1 57 21 331
2011 Non-visible minority 20 35 20 13 7 4 1 57 21 1661

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 23 17 9 20 7 3 49 32 249
2017 Non-visible minority 15 20 16 17 19 9 3 40 41 1040
2014 Visible minority 15 14 22 20 18 9 2 32 43 259
2014 Non-visible minority 12 18 18 19 21 10 2 33 46 1241
2011 Visible minority 11 22 18 15 17 13 5 40 39 331
2011 Non-visible minority 11 17 17 18 20 13 4 34 45 1665

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 66 16 6 4 3 0 4 86 8 250
2017 Non-visible minority 61 18 9 6 2 1 3 83 8 1042
2014 Visible minority 56 26 7 4 2 1 3 86 6 259
2014 Non-visible minority 59 18 9 5 4 1 4 81 9 1239

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 72 19 3 2 1 2 1 94 3 250
2017 Non-visible minority 69 16 6 2 1 3 3 90 4 1042
2014 Visible minority 66 23 4 2 0 1 3 93 3 259
2014 Non-visible minority 65 19 7 2 1 3 3 90 3 1241
2011 Visible minority 67 20 6 2 0 2 3 91 2 332
2011 Non-visible minority 68 15 7 2 2 3 3 89 4 1669
2008 Visible minority 67 21 5 2 0 1 4 92 3 218
2008 Non-visible minority 69 17 6 3 1 2 2 89 4 1235

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 25 28 14 18 13 3 0 54 32 250
2017 Non-visible minority 21 32 15 18 12 2 0 54 31 1042
2014 Visible minority 19 31 18 16 12 3 1 52 29 259
2014 Non-visible minority 21 32 18 16 11 2 0 54 27 1241
2011 Visible minority 24 35 19 10 10 2 1 60 20 332
2011 Non-visible minority 23 33 15 15 11 2 0 58 27 1667
2008 Visible minority 28 36 13 10 10 1 2 66 21 217
2008 Non-visible minority 27 35 14 13 9 2 0 63 23 1234

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 20 15 16 27 2 2 40 44 249
2017 Non-visible minority 15 22 13 22 24 2 2 39 48 1037
2014 Visible minority 10 20 16 24 23 3 3 32 51 259
2014 Non-visible minority 14 20 14 23 24 3 2 36 49 1241
2011 Visible minority 16 23 16 20 19 4 2 42 42 331
2011 Non-visible minority 14 26 15 21 21 2 1 41 43 1668
2008 Visible minority 14 33 19 11 17 3 2 50 30 217
2008 Non-visible minority 18 33 12 16 17 2 2 53 35 1233

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 21 31 21 13 10 2 1 54 24 249
2017 Non-visible minority 19 38 20 14 6 3 0 59 21 1041

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 35 15 6 7 2 0 72 13 247
2017 Non-visible minority 41 35 14 5 2 4 0 79 7 1041
2014 Visible minority 34 33 17 6 6 5 0 70 12 257
2014 Non-visible minority 43 33 13 4 2 5 0 80 6 1240

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 42 36 11 6 4 2 0 79 9 250
2017 Non-visible minority 36 42 12 6 3 1 0 79 9 1040
2014 Visible minority 34 35 15 6 5 5 0 73 11 258
2014 Non-visible minority 39 37 12 6 3 3 0 78 9 1241
2011 Visible minority 33 37 15 4 7 3 0 73 11 332
2011 Non-visible minority 32 40 14 7 4 3 0 74 11 1667

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 44 37 10 4 5 0 0 82 8 249
2017 Non-visible minority 42 37 11 6 4 0 0 79 10 1043
2014 Visible minority 41 36 14 7 3 0 0 77 10 258
2014 Non-visible minority 43 35 12 7 3 0 0 78 10 1237
2011 Visible minority 40 36 12 4 6 2 0 77 10 331
2011 Non-visible minority 38 38 11 8 4 0 0 77 12 1667
2008 Visible minority 39 37 14 7 3 0 0 76 10 218
2008 Non-visible minority 37 38 12 8 4 1 0 76 12 1232

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 31 15 11 7 0 0 67 18 249
2017 Non-visible minority 32 32 18 11 6 1 0 64 18 1041
2014 Visible minority 23 33 28 8 8 0 0 56 16 258
2014 Non-visible minority 24 35 18 14 8 1 0 60 22 1240
2011 Visible minority 29 36 19 7 9 1 0 65 16 329
2011 Non-visible minority 24 36 18 13 8 1 0 60 21 1666

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 36 30 15 10 8 1 0 67 18 250
2017 Non-visible minority 31 34 17 12 6 0 0 65 18 1042
2014 Visible minority 21 35 26 11 6 1 0 56 18 259
2014 Non-visible minority 24 36 17 16 7 0 0 60 23 1240
2011 Visible minority 28 39 14 10 8 1 0 67 18 330
2011 Non-visible minority 24 38 16 14 8 0 0 62 22 1663
2008 Visible minority 34 38 14 9 5 0 0 72 14 217
2008 Non-visible minority 30 39 13 12 6 0 0 69 18 1236

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 29 23 17 17 9 3 1 54 28 250
2017 Non-visible minority 29 26 19 13 8 4 0 57 23 1041
2014 Visible minority 20 26 22 17 11 3 1 48 29 259
2014 Non-visible minority 26 26 18 14 10 4 0 55 26 1241
2011 Visible minority 29 26 18 11 12 4 0 57 24 331
2011 Non-visible minority 26 26 18 13 11 4 1 56 26 1665
2008 Visible minority 30 24 17 14 11 4 0 56 26 218
2008 Non-visible minority 30 28 17 13 7 4 0 61 21 1235
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Visible minority 31 30 38 249
2017 Non-visible minority 35 32 34 1042
2014 Visible minority 31 27 42 259
2014 Non-visible minority 32 32 35 1241
2011 Visible minority 29 33 38 330
2011 Non-visible minority 32 32 37 1668

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Visible minority 5 17 45 6 20 6 83
2017 Non-visible minority 13 22 40 6 13 6 367
2014 Visible minority 5 24 54 7 9999 10 83
2014 Non-visible minority 11 28 41 10 9999 9 414
2011 Visible minority 3 35 39 12 9999 11 100
2011 Non-visible minority 10 25 41 12 9999 12 540
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 16 84 249
2017 Non-visible minority 18 82 1041
2014 Visible minority 21 79 258
2014 Non-visible minority 21 79 1241

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 55 40
2017 Non-visible minority 46 196
2014 Visible minority 48 53
2014 Non-visible minority 44 262

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 60 40
2017 Non-visible minority 66 196
2014 Visible minority 77 53
2014 Non-visible minority 70 262

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 196
2014 Visible minority 12 53
2014 Non-visible minority 8 262

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 40
2017 Non-visible minority 0 196
2014 Visible minority 0 53
2014 Non-visible minority 0 262

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 196
2014 Visible minority 10 53
2014 Non-visible minority 4 262

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 4 196
2014 Non-visible minority 2 262

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 196
2014 Non-visible minority 6 262

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 44 40
2017 Non-visible minority 39 196
2014 Visible minority 38 53
2014 Non-visible minority 38 262

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Visible minority 46 40
2017 Non-visible minority 47 196
2014 Visible minority 46 53
2014 Non-visible minority 53 262

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 40
2017 Non-visible minority 50 196
2014 Visible minority 50 53
2014 Non-visible minority 52 262

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 52 40
2017 Non-visible minority 44 196
2014 Visible minority 41 53
2014 Non-visible minority 35 262

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Visible minority 41 40
2017 Non-visible minority 38 196
2014 Visible minority 30 53
2014 Non-visible minority 34 262

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Visible minority 54 40
2017 Non-visible minority 52 196
2014 Visible minority 52 53
2014 Non-visible minority 54 262

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Visible minority 34 40
2017 Non-visible minority 32 196
2014 Visible minority 28 53
2014 Non-visible minority 32 262

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 40

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 196
2014 Visible minority 9 53
2014 Non-visible minority 7 262

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 196
2014 Visible minority 9 53
2014 Non-visible minority 8 262

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Visible minority 50 40
2017 Non-visible minority 50 196
2014 Visible minority 56 53
2014 Non-visible minority 40 262

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 40
2017 Non-visible minority 18 196
2014 Visible minority 38 53
2014 Non-visible minority 24 262

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 14 40
2017 Non-visible minority 17 196
2014 Visible minority 13 53
2014 Non-visible minority 15 262

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 67 40
2017 Non-visible minority 57 196
2014 Visible minority 42 53
2014 Non-visible minority 51 262

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 37 40
2017 Non-visible minority 30 196
2014 Visible minority 32 53
2014 Non-visible minority 24 262

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 196
2014 Visible minority 15 53
2014 Non-visible minority 8 262

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 40
2017 Non-visible minority 20 196
2014 Visible minority 30 53
2014 Non-visible minority 16 262

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 40
2017 Non-visible minority 11 196
2014 Visible minority 19 53
2014 Non-visible minority 12 262

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 196
2014 Visible minority 10 53
2014 Non-visible minority 3 262

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 13 196
2014 Visible minority 12 53
2014 Non-visible minority 17 262

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 12 40
2017 Non-visible minority 14 196
2014 Visible minority 11 53
2014 Non-visible minority 13 262

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 15 40
2017 Non-visible minority 24 196
2014 Visible minority 30 53
2014 Non-visible minority 28 262

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 18 38
2017 Non-visible minority 9 189
2014 Non-visible minority 5 252

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 19 38
2017 Non-visible minority 16 189
2014 Visible minority 15 48
2014 Non-visible minority 13 252

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 6 189
2014 Visible minority 10 48
2014 Non-visible minority 6 252

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 189
2014 Visible minority 13 48
2014 Non-visible minority 4 252

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 38
2017 Non-visible minority 11 189
2014 Visible minority 16 48
2014 Non-visible minority 6 252

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 14 189
2014 Visible minority 10 48
2014 Non-visible minority 13 252

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 26 38
2017 Non-visible minority 16 189
2014 Visible minority 20 48
2014 Non-visible minority 14 252

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 38
2017 Non-visible minority 9 189
2014 Visible minority 15 48
2014 Non-visible minority 5 252

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 29 38
2017 Non-visible minority 13 189
2014 Visible minority 21 48
2014 Non-visible minority 10 252

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 30 38
2017 Non-visible minority 29 189
2014 Visible minority 36 48
2014 Non-visible minority 30 252

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 8 189
2014 Non-visible minority 7 252

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 38 38
2017 Non-visible minority 50 189
2014 Visible minority 55 48
2014 Non-visible minority 54 252

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 38

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 56 38
2017 Non-visible minority 56 189
2014 Visible minority 63 48
2014 Non-visible minority 58 252

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 3 189

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 16 38
2017 Non-visible minority 14 189
2014 Non-visible minority 11 252

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 94 6 40
2017 Non-visible minority 92 8 196

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 18 16 19 7 9 21 9 49 23 250
2017 Non-visible minority 14 16 17 10 9 26 8 45 30 1043
2014 Visible minority 10 15 20 10 9 25 11 39 29 258
2014 Non-visible minority 11 14 22 11 9 27 7 37 30 1242

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 33 28 14 7 8 9 1 68 16 249
2017 Non-visible minority 27 31 19 8 7 8 1 63 16 1041
2014 Visible minority 18 24 22 9 6 17 3 53 19 258
2014 Non-visible minority 19 25 22 11 7 14 2 53 21 1242
2011 Visible minority 26 32 16 5 7 14 1 68 13 331
2011 Non-visible minority 25 33 19 9 4 10 0 65 15 1666
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 46 11 8 4 4 4 75 13 249
2017 Non-visible minority 29 49 8 6 2 1 5 84 8 1043
2014 Visible minority 17 50 18 6 2 3 4 72 9 259
2014 Non-visible minority 23 54 7 8 2 1 4 82 10 1237
2011 Visible minority 20 49 14 7 4 3 3 73 12 330
2011 Non-visible minority 22 52 8 10 3 1 4 79 13 1665
2008 Visible minority 16 52 13 11 3 3 1 71 15 218
2008 Non-visible minority 25 44 11 9 5 2 5 74 14 1236

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 12 20 19 10 5 26 7 48 23 247
2017 Non-visible minority 8 19 23 7 5 28 9 44 19 1039
2014 Visible minority 8 23 26 5 6 23 8 46 17 258
2014 Non-visible minority 5 17 26 9 6 27 10 36 23 1239
2011 Visible minority 7 16 29 5 6 29 7 37 18 328
2011 Non-visible minority 6 18 24 10 5 30 8 38 23 1665

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 35 36 7 3 2 13 4 85 7 250
2017 Non-visible minority 42 26 12 3 2 10 5 81 6 1043
2014 Visible minority 23 33 20 4 2 14 4 69 8 257
2014 Non-visible minority 33 31 14 4 2 12 4 76 7 1240
2011 Visible minority 34 31 13 2 2 15 2 78 6 329
2011 Non-visible minority 35 29 10 5 3 14 5 78 10 1667
2008 Visible minority 32 35 15 3 4 10 1 75 8 218
2008 Non-visible minority 34 31 14 4 1 12 4 77 7 1234

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 29 14 5 4 18 4 71 11 249
2017 Non-visible minority 29 30 15 6 3 13 5 71 10 1041
2014 Visible minority 17 30 23 6 3 17 4 59 12 257
2014 Non-visible minority 22 32 17 5 3 17 4 67 11 1240
2011 Visible minority 26 27 14 3 5 23 3 71 10 328
2011 Non-visible minority 23 29 15 6 3 19 5 69 12 1660
2008 Visible minority 33 28 18 6 2 10 2 70 9 216
2008 Non-visible minority 33 28 13 8 3 10 5 72 13 1235
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 10 90 248
2017 Non-visible minority 7 93 1042
2014 Visible minority 18 82 259
2014 Non-visible minority 6 94 1239

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Visible minority 31 26
2017 Non-visible minority 30 67
2014 Visible minority 41 45
2014 Non-visible minority 34 79

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 93 26
2017 Non-visible minority 80 67
2014 Visible minority 89 45
2014 Non-visible minority 89 79

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2017 Non-visible minority 0 67
2014 Visible minority 0 45
2014 Non-visible minority 0 79

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 67
2014 Visible minority 13 45
2014 Non-visible minority 0 79

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 67
2014 Non-visible minority 6 79

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Visible minority 53 26
2014 Visible minority 51 44

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Visible minority 32 26
2014 Visible minority 30 44

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 26
2014 Visible minority 40 44

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 26
2017 Non-visible minority 33 68
2014 Visible minority 15 44
2014 Non-visible minority 36 79

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Visible minority 24 26
2017 Non-visible minority 38 68
2014 Visible minority 16 44
2014 Non-visible minority 30 79

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2014 Visible minority 0 44

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2017 Non-visible minority 0 68

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 10 68
2014 Visible minority 13 44
2014 Non-visible minority 27 79

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2017 Non-visible minority 0 68

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 17 68
2014 Non-visible minority 15 79

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2014 Visible minority 0 44
2014 Non-visible minority 0 79

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 28 68
2014 Visible minority 27 44
2014 Non-visible minority 31 79

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 17 26
2017 Non-visible minority 38 68
2014 Visible minority 25 46
2014 Non-visible minority 24 79

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 22 68
2014 Visible minority 15 46
2014 Non-visible minority 11 79

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2017 Non-visible minority 9 68
2014 Non-visible minority 6 79

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2017 Non-visible minority 20 68
2014 Visible minority 23 46
2014 Non-visible minority 17 79

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2017 Non-visible minority 8 68

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2014 Visible minority 11 46
2014 Non-visible minority 6 79

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 7 68
2014 Non-visible minority 14 79

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 75 26
2017 Non-visible minority 44 68
2014 Visible minority 53 46
2014 Non-visible minority 52 79

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 27 26
2017 Non-visible minority 18 63
2014 Visible minority 15 43
2014 Non-visible minority 10 77

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2017 Non-visible minority 7 63
2014 Visible minority 12 43
2014 Non-visible minority 7 77

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 12 63
2014 Visible minority 12 43

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 9 63
2014 Visible minority 18 43
2014 Non-visible minority 11 77

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 26
2017 Non-visible minority 30 63
2014 Visible minority 23 43
2014 Non-visible minority 28 77

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Visible minority 43 26
2017 Non-visible minority 43 63
2014 Visible minority 42 43
2014 Non-visible minority 56 77

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26
2014 Visible minority 0 43

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 45 26
2017 Non-visible minority 64 63
2014 Visible minority 68 43
2014 Non-visible minority 66 77

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Visible minority 0 26

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Non-visible minority 16 63
2014 Visible minority 11 43
2014 Non-visible minority 18 77

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 90 10 27
2017 Non-visible minority 97 3 68

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 20 13 19 6 4 29 8 53 16 250
2017 Non-visible minority 15 13 19 4 3 37 9 53 12 1042
2014 Visible minority 10 14 24 6 5 31 10 41 19 259
2014 Non-visible minority 11 15 23 4 3 38 7 47 12 1241

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 26 16 4 3 14 2 72 9 249
2017 Non-visible minority 31 32 16 4 3 13 1 73 8 1042
2014 Visible minority 18 24 25 5 5 19 4 55 12 258
2014 Non-visible minority 22 28 20 5 2 21 2 65 9 1239
2011 Visible minority 31 33 13 3 5 13 1 75 9 330
2011 Non-visible minority 32 36 14 2 2 13 0 79 5 1665
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 19 18 16 19 0 4 44 38 249
2017 Non-visible minority 18 26 21 14 20 1 1 44 35 1042

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 30 22 12 11 0 3 54 24 248
2017 Non-visible minority 17 29 25 16 12 0 1 47 28 1042

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 31 28 19 12 7 0 4 61 20 249
2017 Non-visible minority 23 30 24 14 8 0 1 53 22 1040

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 16 26 24 17 13 0 4 43 31 249
2017 Non-visible minority 18 23 24 18 15 0 1 42 33 1042

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 40 28 10 6 7 1 8 75 14 248
2017 Non-visible minority 42 27 15 6 5 1 5 72 12 1041

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 30 19 10 11 0 1 59 21 248
2017 Non-visible minority 24 30 23 13 8 0 0 55 22 1037

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 23 26 18 20 9 0 5 51 30 247
2017 Non-visible minority 22 33 24 14 7 1 0 55 21 1037

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 27 25 22 14 8 0 3 54 23 248
2017 Non-visible minority 17 33 26 15 8 0 0 51 24 1038

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 28 24 23 12 11 0 2 53 23 247
2017 Non-visible minority 25 30 19 15 9 0 0 56 25 1037

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 32 33 18 8 6 1 3 67 14 249
2017 Non-visible minority 31 31 21 11 4 1 1 63 16 1037

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 50 29 10 2 5 0 4 82 7 248
2017 Non-visible minority 47 26 16 7 3 0 1 75 10 1042

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 17 6 4 5 1 4 84 10 249
2017 Non-visible minority 72 13 5 4 3 1 3 88 7 1043

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 58 23 7 6 4 0 3 84 10 249
2017 Non-visible minority 53 30 9 4 1 0 2 85 6 1039

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 17 10 7 7 1 3 76 14 251
2017 Non-visible minority 54 23 11 6 4 0 1 78 11 1040

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 59 13 3 1 1 0 23 93 3 250
2017 Non-visible minority 52 15 5 2 1 0 24 89 4 1040

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 63 18 5 2 2 0 11 91 4 250
2017 Non-visible minority 69 18 5 2 1 0 5 92 3 1038

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 18 8 4 8 0 7 79 12 249
2017 Non-visible minority 67 15 6 4 4 0 4 85 8 1041

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 54 24 11 3 3 0 5 82 6 250
2017 Non-visible minority 51 28 12 4 2 1 2 81 6 1037

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 11 33 36 11 7 0 1 45 18 251
2017 Non-visible minority 9 32 39 15 5 0 0 41 20 1042

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 8 14 42 25 8 0 1 34 23 250
2017 Non-visible minority 8 21 41 23 8 0 0 31 28 1040

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 34 43 12 7 3 2 0 78 10 250
2017 Non-visible minority 33 44 10 8 3 2 0 78 12 1040

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 22 42 14 12 10 1 0 64 22 251
2017 Non-visible minority 18 41 13 18 8 1 0 60 27 1041
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 21 79 251
2017 Non-visible minority 19 81 1042
2014 Visible minority 18 82 259
2014 Non-visible minority 19 81 1239

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Visible minority 82 18 54
2017 Non-visible minority 81 19 206
2014 Visible minority 79 21 48
2014 Non-visible minority 79 21 239

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 56 20 9 6 0 0 9 83 7 44
2017 Non-visible minority 56 30 5 4 3 1 0 87 8 169
2014 Visible minority 32 46 16 3 3 0 0 78 6 38
2014 Non-visible minority 54 31 4 8 3 0 0 86 11 189
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 26 23 17 14 15 3 2 28 72 251
2017 Non-visible minority 26 25 21 10 15 3 0 27 73 1040

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 21 175
2017 Non-visible minority 22 734

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 35 175
2017 Non-visible minority 34 734

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 22 175
2017 Non-visible minority 24 734

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Visible minority 51 175
2017 Non-visible minority 48 734

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Visible minority 9 175
2017 Non-visible minority 8 734

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Visible minority 34 175
2017 Non-visible minority 37 734

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Visible minority 3 47 18 11 5 17 170
2017 Non-visible minority 3 41 21 11 6 18 717

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 15 20 15 15 25 3 8 39 44 175
2017 Non-visible minority 11 21 17 18 24 2 7 34 47 735

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Visible minority 7 8 11 22 47 0 5 15 73 175
2017 Non-visible minority 1 7 10 20 55 2 4 9 80 736
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