2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 113. What is your age group?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	44	0	7	0	93	7	14
2017	Age - 25 - 29 years	41	45	7	5	1	86	7	71
2017	Age - 30 - 34 years	44	45	6	4	1	88	5	78
2017	Age - 35 - 39 years	46	42	5	5	1	88	7	79
2017	Age - 40 - 44 years	48	46	1	5	0	94	5	79
2017	Age - 45 - 49 years	50	42	3	5	0	93	5	64
2017	Age - 50 - 54 years	51	40	3	5	1	90	7	62
2017	Age - 55 - 59 years	61	36	0	3	0	97	3	33
2017	Age - 60 years and over	71	29	0	0	0	100	0	10
2014	Age - 25 - 29 years	55	39	3	0	2	94	2	75
2014	Age - 30 - 34 years	56	44	0	0	0	100	0	68
2014	Age - 35 - 39 years	48	43	4	4	1	91	5	79
2014	Age - 40 - 44 years	45	48	2	5	0	93	5	69
2014	Age - 45 - 49 years	49	44	0	6	1	93	7	74
2014	Age - 50 - 54 years	55	40	0	6	0	94	6	59
2014	Age - 55 - 59 years	51	49	0	0	0	100	0	43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	93	7	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	75	21	3	1	0	0	0	96	1	71
2017	Age - 30 - 34 years	84	15	0	0	0	1	0	100	0	78
2017	Age - 35 - 39 years	81	15	3	1	0	0	0	96	1	79
2017	Age - 40 - 44 years	77	20	0	2	0	0	0	98	2	79
2017	Age - 45 - 49 years	77	17	5	2	0	0	0	94	2	64
2017	Age - 50 - 54 years	76	19	2	2	1	0	0	95	3	62
2017	Age - 55 - 59 years	79	18	0	0	0	3	0	100	0	33
2017	Age - 60 years and over	89	11	0	0	0	0	0	100	0	10
2014	Age - 25 - 29 years	84	16	0	0	0	0	0	100	0	75
2014	Age - 30 - 34 years	81	17	3	0	0	0	0	97	0	68
2014	Age - 35 - 39 years	88	11	0	1	0	0	0	99	1	79
2014	Age - 40 - 44 years	79	21	0	0	0	0	0	100	0	69
2014	Age - 45 - 49 years	79	16	4	0	1	0	0	95	1	74
2014	Age - 50 - 54 years	81	17	0	0	0	0	2	100	0	59
2014	Age - 55 - 59 years	73	22	2	2	0	0	0	96	2	43

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	77	23	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	56	24	8	8	3	0	0	80	11	71
2017	Age - 30 - 34 years	75	12	5	4	4	0	0	87	8	79
2017	Age - 35 - 39 years	41	39	8	8	5	0	0	79	13	79
2017	Age - 40 - 44 years	64	20	7	6	1	1	0	86	7	79
2017	Age - 45 - 49 years	49	28	3	14	6	0	0	77	20	64
2017	Age - 50 - 54 years	50	27	8	7	8	0	0	77	15	62
2017	Age - 55 - 59 years	62	27	3	6	3	0	0	88	9	33
2017	Age - 60 years and over	79	21	0	0	0	0	0	100	0	10
2014	Age - 25 - 29 years	70	18	6	7	0	0	0	88	7	75
2014	Age - 30 - 34 years	71	13	5	7	5	0	0	83	12	68
2014	Age - 35 - 39 years	62	15	7	15	1	0	0	77	16	79
2014	Age - 40 - 44 years	46	30	4	15	5	0	0	76	20	69
2014	Age - 45 - 49 years	46	30	5	11	6	0	1	78	18	74
2014	Age - 50 - 54 years	46	35	8	7	1	0	2	83	9	59
2014	Age - 55 - 59 years	66	21	7	7	0	0	0	87	7	43

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	58	42	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	49	42	7	3	0	0	90	3	71
2017	Age - 30 - 34 years	49	38	8	4	1	0	87	5	79
2017	Age - 35 - 39 years	59	26	4	12	0	0	85	12	79
2017	Age - 40 - 44 years	60	28	2	9	0	1	89	9	79
2017	Age - 45 - 49 years	60	31	3	3	3	0	91	6	64
2017	Age - 50 - 54 years	59	24	3	9	5	0	83	14	62
2017	Age - 55 - 59 years	64	25	9	3	0	0	88	3	33
2017	Age - 60 years and over	42	39	9	9	0	0	81	9	10
2014	Age - 25 - 29 years	61	28	7	3	1	0	89	5	75
2014	Age - 30 - 34 years	67	28	1	3	1	0	95	4	68
2014	Age - 35 - 39 years	63	30	0	6	0	0	94	6	79
2014	Age - 40 - 44 years	47	39	7	6	1	0	86	7	69
2014	Age - 45 - 49 years	62	27	3	5	2	0	90	7	74
2014	Age - 50 - 54 years	58	31	1	10	0	0	89	10	59
2014	Age - 55 - 59 years	71	20	7	0	2	0	91	2	43

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	65	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	43	36	5	14	1	0	79	16	71
2017	Age - 30 - 34 years	39	36	8	13	5	0	75	18	79
2017	Age - 35 - 39 years	34	41	6	16	3	0	75	19	79
2017	Age - 40 - 44 years	39	49	2	9	1	0	88	10	79
2017	Age - 45 - 49 years	46	36	9	6	3	0	82	9	64
2017	Age - 50 - 54 years	29	53	5	8	5	0	83	12	62
2017	Age - 55 - 59 years	58	30	3	6	3	0	88	9	33
2017	Age - 60 years and over	51	39	9	0	0	0	91	0	10
2014	Age - 25 - 29 years	34	40	8	15	2	0	75	17	75
2014	Age - 30 - 34 years	35	36	14	13	3	0	71	15	68
2014	Age - 35 - 39 years	36	38	7	16	3	0	74	19	79
2014	Age - 40 - 44 years	26	51	8	13	2	0	77	15	69
2014	Age - 45 - 49 years	30	48	10	6	6	0	78	12	74
2014	Age - 50 - 54 years	34	38	11	4	11	2	73	15	59
2014	Age - 55 - 59 years	42	34	18	4	0	2	77	5	43

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	65	28	7	0	0	93	0	14
2017	Age - 25 - 29 years	38	51	6	4	1	89	6	71
2017	Age - 30 - 34 years	42	40	5	9	4	82	13	79
2017	Age - 35 - 39 years	43	43	8	5	1	86	6	79
2017	Age - 40 - 44 years	52	42	4	1	1	94	2	79
2017	Age - 45 - 49 years	47	38	8	6	1	85	7	64
2017	Age - 50 - 54 years	48	38	8	5	1	86	6	62
2017	Age - 55 - 59 years	64	27	6	3	0	91	3	33
2017	Age - 60 years and over	61	21	9	0	9	82	9	10
2014	Age - 25 - 29 years	28	52	10	8	1	81	9	75
2014	Age - 30 - 34 years	39	51	8	3	0	90	3	68
2014	Age - 35 - 39 years	39	48	6	5	1	87	6	79
2014	Age - 40 - 44 years	42	49	5	2	1	92	3	69
2014	Age - 45 - 49 years	44	47	4	1	3	92	5	74
2014	Age - 50 - 54 years	59	29	7	4	0	89	4	59
2014	Age - 55 - 59 years	62	31	7	0	0	93	0	43

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	65	35	0	0	0	100	0	14
2017	Age - 25 - 29 years	51	42	3	4	0	93	4	71
2017	Age - 30 - 34 years	55	32	6	5	1	87	7	79
2017	Age - 35 - 39 years	59	38	0	2	0	98	2	79
2017	Age - 40 - 44 years	62	34	1	1	1	96	2	79
2017	Age - 45 - 49 years	50	37	9	5	0	87	5	64
2017	Age - 50 - 54 years	49	41	0	7	3	90	10	61
2017	Age - 55 - 59 years	74	17	9	0	0	91	0	33
2017	Age - 60 years and over	80	11	0	0	9	91	9	10
2014	Age - 25 - 29 years	37	47	8	8	0	84	8	75
2014	Age - 30 - 34 years	51	39	6	4	0	90	4	68
2014	Age - 35 - 39 years	49	42	4	2	3	91	5	79
2014	Age - 40 - 44 years	45	44	8	4	0	88	4	69
2014	Age - 45 - 49 years	55	37	2	2	3	92	6	74
2014	Age - 50 - 54 years	62	32	3	1	1	94	3	59
2014	Age - 55 - 59 years	73	18	9	0	0	91	0	43

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	63	37	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	55	34	5	4	1	0	89	5	71
2017	Age - 30 - 34 years	60	29	8	2	0	0	90	2	79
2017	Age - 35 - 39 years	61	30	3	5	1	0	91	6	79
2017	Age - 40 - 44 years	66	29	4	1	0	0	95	1	79
2017	Age - 45 - 49 years	62	31	6	0	2	0	92	2	64
2017	Age - 50 - 54 years	59	26	10	3	1	0	85	5	62
2017	Age - 55 - 59 years	64	24	3	10	0	0	88	10	33
2017	Age - 60 years and over	61	30	9	0	0	0	91	0	10
2014	Age - 25 - 29 years	47	40	7	6	0	0	87	6	75
2014	Age - 30 - 34 years	62	30	8	1	0	0	91	1	68
2014	Age - 35 - 39 years	52	47	0	1	0	0	99	1	79
2014	Age - 40 - 44 years	47	41	11	1	0	0	88	1	69
2014	Age - 45 - 49 years	57	30	5	6	1	1	88	7	74
2014	Age - 50 - 54 years	62	28	4	4	2	0	90	6	59
2014	Age - 55 - 59 years	70	25	2	2	0	0	96	2	43

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	51	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	48	29	8	11	3	0	0	78	14	71
2017	Age - 30 - 34 years	48	31	6	9	6	0	0	78	15	79
2017	Age - 35 - 39 years	40	36	5	11	6	0	1	77	17	79
2017	Age - 40 - 44 years	44	37	5	10	5	0	0	80	15	79
2017	Age - 45 - 49 years	38	36	11	7	6	2	0	76	14	64
2017	Age - 50 - 54 years	34	40	8	8	9	0	0	75	17	62
2017	Age - 55 - 59 years	55	27	10	5	3	0	0	82	8	33
2017	Age - 60 years and over	42	40	0	9	9	0	0	82	18	10
2014	Age - 25 - 29 years	56	32	8	2	1	0	0	89	4	75
2014	Age - 30 - 34 years	41	43	1	8	6	0	0	85	14	68
2014	Age - 35 - 39 years	43	38	5	11	4	0	0	81	15	79
2014	Age - 40 - 44 years	33	42	14	5	6	0	0	75	11	69
2014	Age - 45 - 49 years	43	26	9	11	10	0	0	69	22	74
2014	Age - 50 - 54 years	35	36	14	13	1	0	0	72	14	59
2014	Age - 55 - 59 years	38	44	13	4	0	0	0	82	4	43

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	44	7	0	0	0	0	93	0	14
2017	Age - 25 - 29 years	70	19	4	4	3	0	0	89	7	71
2017	Age - 30 - 34 years	46	36	7	5	4	0	1	84	9	79
2017	Age - 35 - 39 years	58	22	3	2	5	0	10	89	8	79
2017	Age - 40 - 44 years	44	15	5	6	5	0	24	78	15	79
2017	Age - 45 - 49 years	27	27	8	8	10	0	20	67	23	64
2017	Age - 50 - 54 years	29	16	13	5	8	1	27	64	19	62
2017	Age - 55 - 59 years	24	12	3	6	12	0	42	62	32	33
2017	Age - 60 years and over	29	9	0	10	11	0	40	65	35	10
2014	Age - 25 - 29 years	58	25	10	0	4	0	2	86	4	75
2014	Age - 30 - 34 years	37	38	5	10	4	0	5	80	15	68
2014	Age - 35 - 39 years	46	21	8	17	1	0	7	72	20	79
2014	Age - 40 - 44 years	33	16	7	11	9	0	25	65	26	69
2014	Age - 45 - 49 years	17	21	9	14	6	1	32	57	29	73
2014	Age - 50 - 54 years	13	17	9	16	22	0	24	39	50	59
2014	Age - 55 - 59 years	18	20	4	18	13	0	26	52	42	43

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	51	0	0	0	100	0	14
2017	Age - 25 - 29 years	37	49	9	4	1	86	6	71
2017	Age - 30 - 34 years	39	35	16	7	3	75	9	79
2017	Age - 35 - 39 years	38	45	8	7	3	83	9	78
2017	Age - 40 - 44 years	49	44	3	3	1	94	4	79
2017	Age - 45 - 49 years	33	47	11	6	3	80	9	64
2017	Age - 50 - 54 years	36	50	5	5	5	86	10	62
2017	Age - 55 - 59 years	58	30	6	0	6	88	6	33
2017	Age - 60 years and over	42	38	11	0	9	80	9	10
2014	Age - 25 - 29 years	24	42	28	5	1	66	6	75
2014	Age - 30 - 34 years	35	49	13	3	1	84	4	68
2014	Age - 35 - 39 years	32	55	6	4	3	87	7	79
2014	Age - 40 - 44 years	24	63	7	5	1	87	6	69
2014	Age - 45 - 49 years	34	52	9	2	2	86	5	74
2014	Age - 50 - 54 years	49	34	9	3	6	83	8	59
2014	Age - 55 - 59 years	56	38	7	0	0	93	0	43

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	28	7	30	0	0	63	30	14
2017	Age - 25 - 29 years	35	41	17	4	3	0	76	7	71
2017	Age - 30 - 34 years	27	39	16	11	6	1	67	17	79
2017	Age - 35 - 39 years	34	39	11	11	4	0	73	15	78
2017	Age - 40 - 44 years	35	37	16	8	5	0	71	13	79
2017	Age - 45 - 49 years	26	36	24	12	1	0	62	13	64
2017	Age - 50 - 54 years	30	42	11	14	3	0	71	17	62
2017	Age - 55 - 59 years	40	32	19	9	0	0	72	9	33
2017	Age - 60 years and over	32	29	30	0	9	0	61	9	10
2014	Age - 25 - 29 years	27	35	23	15	1	0	61	16	75
2014	Age - 30 - 34 years	30	39	14	14	4	0	69	18	68
2014	Age - 35 - 39 years	34	29	16	16	6	0	62	22	79
2014	Age - 40 - 44 years	15	51	18	12	5	0	66	16	69
2014	Age - 45 - 49 years	27	35	17	15	6	0	62	21	74
2014	Age - 50 - 54 years	27	30	19	20	4	0	57	24	59
2014	Age - 55 - 59 years	31	45	18	7	0	0	75	7	43

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	58	14	0	0	86	0	14
2017	Age - 25 - 29 years	25	64	7	3	1	89	4	71
2017	Age - 30 - 34 years	37	30	15	16	3	66	19	79
2017	Age - 35 - 39 years	32	51	9	5	3	83	8	78
2017	Age - 40 - 44 years	37	48	7	8	0	85	8	79
2017	Age - 45 - 49 years	34	57	5	3	2	91	5	64
2017	Age - 50 - 54 years	35	42	15	5	3	77	8	62
2017	Age - 55 - 59 years	55	33	12	0	0	88	0	33
2017	Age - 60 years and over	51	29	10	0	9	80	9	10

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	65	35	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	53	39	4	3	1	0	0	92	4	71
2017	Age - 30 - 34 years	54	39	2	2	3	0	0	92	5	79
2017	Age - 35 - 39 years	56	31	7	4	1	0	1	88	5	78
2017	Age - 40 - 44 years	54	40	4	1	1	0	0	94	3	79
2017	Age - 45 - 49 years	53	40	3	4	0	0	0	92	4	64
2017	Age - 50 - 54 years	46	39	11	2	1	0	0	86	3	62
2017	Age - 55 - 59 years	82	12	3	3	0	0	0	94	3	33
2017	Age - 60 years and over	62	19	0	0	9	11	0	90	10	10
2014	Age - 25 - 29 years	43	40	13	3	1	0	0	83	5	75
2014	Age - 30 - 34 years	48	38	10	3	1	0	0	86	4	68
2014	Age - 35 - 39 years	56	37	3	2	1	0	0	94	4	79
2014	Age - 40 - 44 years	43	52	1	4	0	0	0	95	4	69
2014	Age - 45 - 49 years	59	34	3	1	2	0	0	93	3	74
2014	Age - 50 - 54 years	58	35	4	3	0	0	0	93	3	59
2014	Age - 55 - 59 years	79	16	5	0	0	0	0	95	0	43

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	42	14	16	0	70	16	14
2017	Age - 25 - 29 years	40	46	6	6	3	86	8	71
2017	Age - 30 - 34 years	42	25	21	8	4	67	12	79
2017	Age - 35 - 39 years	37	44	9	7	4	81	10	78
2017	Age - 40 - 44 years	38	43	10	8	1	81	9	79
2017	Age - 45 - 49 years	30	44	12	12	1	74	13	64
2017	Age - 50 - 54 years	33	38	10	11	8	71	19	61
2017	Age - 55 - 59 years	48	27	15	6	3	75	9	32
2017	Age - 60 years and over	42	38	0	11	9	80	20	10

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	72	28	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	42	47	6	4	1	0	89	5	71
2017	Age - 30 - 34 years	45	42	10	3	0	0	87	3	79
2017	Age - 35 - 39 years	55	33	6	4	1	0	89	5	78
2017	Age - 40 - 44 years	64	33	3	1	0	0	96	1	79
2017	Age - 45 - 49 years	54	34	8	4	0	0	88	4	64
2017	Age - 50 - 54 years	48	39	7	5	1	0	87	6	62
2017	Age - 55 - 59 years	67	26	3	3	0	0	94	3	33
2017	Age - 60 years and over	70	21	0	0	9	0	91	9	10
2014	Age - 25 - 29 years	44	38	17	1	0	0	82	1	75
2014	Age - 30 - 34 years	62	33	4	1	0	0	95	1	68
2014	Age - 35 - 39 years	65	25	5	3	2	0	90	5	79
2014	Age - 40 - 44 years	61	32	4	1	1	1	94	2	69
2014	Age - 45 - 49 years	72	21	3	2	1	0	93	3	74
2014	Age - 50 - 54 years	73	20	7	0	0	0	93	0	59
2014	Age - 55 - 59 years	84	16	0	0	0	0	100	0	43

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	37	49	0	7	0	7	92	8	14
2017	Age - 25 - 29 years	42	42	8	4	3	0	84	7	71
2017	Age - 30 - 34 years	39	39	10	10	1	0	78	12	79
2017	Age - 35 - 39 years	39	42	8	5	6	0	81	12	78
2017	Age - 40 - 44 years	50	32	7	9	1	0	82	10	79
2017	Age - 45 - 49 years	34	46	9	10	0	0	81	10	64
2017	Age - 50 - 54 years	35	43	8	11	3	0	78	14	62
2017	Age - 55 - 59 years	58	21	12	3	6	0	79	9	33
2017	Age - 60 years and over	51	29	9	11	0	0	80	11	10
2014	Age - 25 - 29 years	17	47	19	15	2	0	64	17	74
2014	Age - 30 - 34 years	40	39	6	12	3	0	80	14	68
2014	Age - 35 - 39 years	34	43	13	7	4	0	76	11	79
2014	Age - 40 - 44 years	19	62	13	2	3	0	81	6	69
2014	Age - 45 - 49 years	36	44	8	8	5	0	79	13	74
2014	Age - 50 - 54 years	34	22	24	15	6	0	55	21	59
2014	Age - 55 - 59 years	39	40	18	2	0	0	80	2	43

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	72	7	0	0	93	0	14
2017	Age - 25 - 29 years	41	43	6	6	4	84	10	71
2017	Age - 30 - 34 years	37	42	11	5	5	79	11	78
2017	Age - 35 - 39 years	42	36	15	5	3	77	8	78
2017	Age - 40 - 44 years	47	37	7	4	5	84	9	79
2017	Age - 45 - 49 years	38	36	12	12	1	74	13	64
2017	Age - 50 - 54 years	36	34	9	17	3	70	21	62
2017	Age - 55 - 59 years	46	29	19	6	0	75	6	33
2017	Age - 60 years and over	42	10	27	11	9	53	20	10
2014	Age - 25 - 29 years	32	47	10	8	4	79	11	75
2014	Age - 30 - 34 years	48	32	6	12	3	80	14	68
2014	Age - 35 - 39 years	40	38	11	9	2	78	11	79
2014	Age - 40 - 44 years	31	47	15	6	1	78	7	69
2014	Age - 45 - 49 years	34	36	10	14	6	70	19	74
2014	Age - 50 - 54 years	33	40	10	12	6	72	18	59
2014	Age - 55 - 59 years	35	49	11	5	0	84	5	43

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	44	7	0	0	0	93	0	14
2017	Age - 25 - 29 years	42	45	6	6	1	0	87	7	71
2017	Age - 30 - 34 years	38	39	18	4	1	0	77	5	79
2017	Age - 35 - 39 years	34	49	6	5	5	1	83	10	78
2017	Age - 40 - 44 years	52	38	6	2	1	0	90	4	79
2017	Age - 45 - 49 years	39	42	11	7	1	0	81	9	64
2017	Age - 50 - 54 years	33	42	8	11	5	1	76	16	62
2017	Age - 55 - 59 years	52	24	18	3	0	3	78	3	33
2017	Age - 60 years and over	42	19	9	20	9	0	62	29	10
2014	Age - 25 - 29 years	35	48	12	3	1	0	83	5	75
2014	Age - 30 - 34 years	51	33	6	4	3	4	87	7	68
2014	Age - 35 - 39 years	45	35	12	2	3	2	82	5	79
2014	Age - 40 - 44 years	30	52	9	3	4	1	83	7	69
2014	Age - 45 - 49 years	48	36	7	3	4	1	85	8	74
2014	Age - 50 - 54 years	45	31	14	6	4	0	76	10	59
2014	Age - 55 - 59 years	55	33	9	2	0	0	89	2	43

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	58	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	39	46	10	1	3	1	86	4	71
2017	Age - 30 - 34 years	43	35	10	8	4	0	78	12	79
2017	Age - 35 - 39 years	41	44	7	7	0	0	86	7	78
2017	Age - 40 - 44 years	51	42	4	4	0	0	93	4	78
2017	Age - 45 - 49 years	43	41	11	3	3	0	84	6	64
2017	Age - 50 - 54 years	36	46	6	7	5	0	82	11	62
2017	Age - 55 - 59 years	55	27	12	3	3	0	82	6	33
2017	Age - 60 years and over	61	21	9	0	9	0	82	9	10
2014	Age - 25 - 29 years	29	46	18	6	1	0	75	7	75
2014	Age - 30 - 34 years	49	40	5	5	1	0	89	6	68
2014	Age - 35 - 39 years	44	44	7	0	4	0	89	4	79
2014	Age - 40 - 44 years	39	50	7	5	0	0	88	5	69
2014	Age - 45 - 49 years	51	36	5	5	3	0	87	8	74
2014	Age - 50 - 54 years	55	30	9	2	4	0	86	6	59
2014	Age - 55 - 59 years	71	22	7	0	0	0	93	0	43

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	56	16	0	0	0	84	0	14
2017	Age - 25 - 29 years	27	47	17	6	3	0	74	9	71
2017	Age - 30 - 34 years	22	47	19	12	0	0	69	12	79
2017	Age - 35 - 39 years	27	34	24	13	2	0	61	15	79
2017	Age - 40 - 44 years	27	39	25	9	0	0	66	9	79
2017	Age - 45 - 49 years	11	40	26	14	8	0	52	22	64
2017	Age - 50 - 54 years	28	38	13	18	5	0	65	22	62
2017	Age - 55 - 59 years	37	23	24	15	0	0	61	15	33
2017	Age - 60 years and over	32	20	19	20	0	9	57	22	10
2014	Age - 25 - 29 years	22	56	21	2	0	0	77	2	75
2014	Age - 30 - 34 years	33	52	10	3	3	0	85	5	68
2014	Age - 35 - 39 years	33	44	17	5	1	0	77	6	79
2014	Age - 40 - 44 years	20	52	19	6	3	0	72	9	69
2014	Age - 45 - 49 years	23	35	19	11	10	1	59	22	74
2014	Age - 50 - 54 years	26	34	29	11	0	0	60	11	59
2014	Age - 55 - 59 years	20	43	15	15	6	0	63	21	43

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	8	14	56	14	7	0	0	21	23	14
2017	Age - 25 - 29 years	3	17	36	27	17	0	0	44	20	71
2017	Age - 30 - 34 years	6	19	35	27	6	1	5	36	27	79
2017	Age - 35 - 39 years	8	18	32	30	11	0	0	42	26	79
2017	Age - 40 - 44 years	6	21	36	25	6	0	5	33	29	79
2017	Age - 45 - 49 years	5	23	46	17	8	0	2	26	28	64
2017	Age - 50 - 54 years	10	15	43	18	12	0	3	30	25	61
2017	Age - 55 - 59 years	3	12	36	24	18	0	6	45	17	33
2017	Age - 60 years and over	0	19	29	21	21	0	11	47	21	10
2014	Age - 25 - 29 years	1	13	29	41	10	3	2	54	15	75
2014	Age - 30 - 34 years	5	18	40	14	16	0	8	32	25	68
2014	Age - 35 - 39 years	4	20	34	29	12	1	0	41	24	79
2014	Age - 40 - 44 years	2	19	41	32	5	0	1	37	21	69
2014	Age - 45 - 49 years	5	21	35	32	6	0	1	39	26	74
2014	Age - 50 - 54 years	10	17	33	28	8	0	3	38	28	58
2014	Age - 55 - 59 years	0	16	31	24	26	0	2	52	16	43

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	8	14	14	28	35	0	0	63	23	14
2017	Age - 25 - 29 years	2	12	15	31	36	0	4	70	14	71
2017	Age - 30 - 34 years	2	5	21	37	26	1	7	69	8	79
2017	Age - 35 - 39 years	5	4	24	38	27	0	3	66	9	79
2017	Age - 40 - 44 years	4	9	20	35	26	3	4	65	14	79
2017	Age - 45 - 49 years	8	9	24	32	23	2	2	57	18	64
2017	Age - 50 - 54 years	5	10	28	32	24	0	2	57	15	61
2017	Age - 55 - 59 years	0	9	27	21	34	0	10	60	10	33
2017	Age - 60 years and over	0	19	9	40	32	0	0	72	19	10
2014	Age - 25 - 29 years	5	2	19	39	29	1	5	72	8	75
2014	Age - 30 - 34 years	1	13	18	34	26	0	8	65	16	68
2014	Age - 35 - 39 years	3	6	25	39	25	0	3	65	9	78
2014	Age - 40 - 44 years	5	7	25	48	14	1	0	63	12	69
2014	Age - 45 - 49 years	1	10	32	37	16	1	2	55	11	74
2014	Age - 50 - 54 years	6	13	24	27	25	0	5	55	20	57
2014	Age - 55 - 59 years	0	5	22	45	26	0	2	73	5	42

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	0	37	35	21	0	7	61	0	14
2017	Age - 25 - 29 years	4	14	28	33	18	1	1	53	19	71
2017	Age - 30 - 34 years	6	22	29	24	15	1	2	40	29	79
2017	Age - 35 - 39 years	9	14	37	26	12	0	1	39	23	78
2017	Age - 40 - 44 years	13	25	31	19	9	0	4	29	39	79
2017	Age - 45 - 49 years	16	18	41	22	3	0	0	25	34	64
2017	Age - 50 - 54 years	10	37	31	10	11	0	1	21	47	62
2017	Age - 55 - 59 years	7	16	43	16	16	0	3	33	23	32
2017	Age - 60 years and over	10	38	10	20	10	0	11	34	54	10
2014	Age - 25 - 29 years	2	17	28	30	19	0	3	51	20	75
2014	Age - 30 - 34 years	8	24	32	22	11	0	4	34	33	68
2014	Age - 35 - 39 years	11	16	36	31	6	0	0	37	27	79
2014	Age - 40 - 44 years	15	14	33	31	6	0	1	37	30	69
2014	Age - 45 - 49 years	11	22	40	14	12	0	1	26	33	74
2014	Age - 50 - 54 years	13	15	43	16	13	0	2	29	28	58
2014	Age - 55 - 59 years	6	24	29	11	27	0	2	39	31	43

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	8	7	28	49	7	0	0	56	16	14
2017	Age - 25 - 29 years	1	6	33	37	20	1	1	58	7	71
2017	Age - 30 - 34 years	4	12	39	31	10	1	3	43	17	77
2017	Age - 35 - 39 years	8	9	43	28	12	0	0	40	17	79
2017	Age - 40 - 44 years	11	10	38	31	9	0	1	40	21	79
2017	Age - 45 - 49 years	14	15	44	24	3	0	0	27	29	64
2017	Age - 50 - 54 years	9	24	37	19	8	0	2	28	34	62
2017	Age - 55 - 59 years	6	3	46	15	26	0	3	42	10	32
2017	Age - 60 years and over	9	18	10	30	21	0	11	58	31	10
2014	Age - 25 - 29 years	7	9	33	33	16	0	2	50	16	75
2014	Age - 30 - 34 years	6	22	18	28	26	0	0	54	28	68
2014	Age - 35 - 39 years	4	5	44	26	21	0	0	48	9	79
2014	Age - 40 - 44 years	8	11	40	34	7	0	0	41	19	69
2014	Age - 45 - 49 years	10	16	38	20	14	0	1	34	27	74
2014	Age - 50 - 54 years	3	24	38	23	10	0	3	34	28	59
2014	Age - 55 - 59 years	9	8	35	20	25	0	2	46	18	43

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	28	16	21	21	0	14	49	33	14
2017	Age - 25 - 29 years	8	16	28	20	23	4	1	45	26	71
2017	Age - 30 - 34 years	22	16	34	16	5	2	5	23	41	79
2017	Age - 35 - 39 years	18	27	27	20	6	0	1	26	46	78
2017	Age - 40 - 44 years	21	19	35	18	3	0	4	21	42	79
2017	Age - 45 - 49 years	17	36	38	8	2	0	0	10	53	64
2017	Age - 50 - 54 years	19	24	29	16	12	0	0	28	43	62
2017	Age - 55 - 59 years	9	21	24	21	15	0	9	40	33	33
2017	Age - 60 years and over	0	19	39	21	21	0	0	42	19	10
2014	Age - 25 - 29 years	6	18	33	20	20	1	2	42	25	75
2014	Age - 30 - 34 years	15	15	30	24	12	0	4	37	32	68
2014	Age - 35 - 39 years	7	22	38	17	14	0	1	32	30	79
2014	Age - 40 - 44 years	15	14	33	26	11	0	1	37	30	69
2014	Age - 45 - 49 years	18	19	35	22	6	0	1	28	37	74
2014	Age - 50 - 54 years	6	31	36	20	7	0	0	27	37	59
2014	Age - 55 - 59 years	7	15	42	13	21	0	2	34	23	43

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	16	35	14	14	7	14	0	25	59	14
2017	Age - 25 - 29 years	5	15	24	19	26	7	4	50	23	71
2017	Age - 30 - 34 years	6	18	28	22	20	4	3	45	25	79
2017	Age - 35 - 39 years	10	14	36	24	11	3	2	37	25	79
2017	Age - 40 - 44 years	9	17	24	26	14	5	5	45	28	79
2017	Age - 45 - 49 years	12	21	35	20	12	0	0	32	33	64
2017	Age - 50 - 54 years	6	19	31	28	11	2	3	42	26	62
2017	Age - 55 - 59 years	3	15	39	15	19	3	6	37	20	33
2014	Age - 25 - 29 years	3	2	26	32	29	5	3	66	6	75
2014	Age - 30 - 34 years	5	3	22	43	26	1	0	70	8	68
2014	Age - 35 - 39 years	5	7	34	30	21	0	3	52	13	79
2014	Age - 40 - 44 years	6	2	24	41	25	0	1	67	8	69
2014	Age - 45 - 49 years	2	15	25	32	20	0	5	55	18	74
2014	Age - 50 - 54 years	2	13	40	33	10	0	3	44	15	58
2014	Age - 55 - 59 years	0	2	11	56	25	0	5	86	2	42

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	7	51	14	14	0	14	33	8	14
2017	Age - 25 - 29 years	4	8	37	32	15	3	0	49	13	71
2017	Age - 30 - 34 years	9	12	33	28	13	2	4	43	22	79
2017	Age - 35 - 39 years	10	13	44	21	9	0	2	31	24	78
2017	Age - 40 - 44 years	12	13	42	24	4	2	3	29	27	79
2017	Age - 45 - 49 years	11	26	46	17	0	0	0	17	37	64
2017	Age - 50 - 54 years	11	26	38	10	13	2	0	23	38	62
2017	Age - 55 - 59 years	6	24	42	12	6	6	3	20	33	33
2014	Age - 25 - 29 years	4	17	25	25	26	1	2	52	22	75
2014	Age - 30 - 34 years	9	19	28	21	19	0	4	42	29	68
2014	Age - 35 - 39 years	7	11	44	20	15	1	1	36	19	79
2014	Age - 40 - 44 years	14	17	39	22	7	0	1	30	31	69
2014	Age - 45 - 49 years	9	20	38	19	13	0	1	32	29	74
2014	Age - 50 - 54 years	20	17	33	22	4	1	3	28	38	59
2014	Age - 55 - 59 years	7	22	29	16	25	0	2	41	29	43

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	72	28	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	65	19	1	8	6	0	85	14	71
2017	Age - 30 - 34 years	71	24	0	4	1	0	95	5	78
2017	Age - 35 - 39 years	61	31	1	4	3	0	92	6	79
2017	Age - 40 - 44 years	67	17	4	12	1	0	83	13	79
2017	Age - 45 - 49 years	52	27	7	8	6	0	79	14	64
2017	Age - 50 - 54 years	64	19	7	7	3	0	83	10	62
2017	Age - 55 - 59 years	74	8	15	0	3	0	82	3	33
2017	Age - 60 years and over	60	10	9	0	9	11	79	10	10
2014	Age - 25 - 29 years	71	20	0	8	1	0	91	9	75
2014	Age - 30 - 34 years	62	25	1	4	6	1	88	10	68
2014	Age - 35 - 39 years	73	13	5	6	2	0	87	8	79
2014	Age - 40 - 44 years	65	15	4	8	7	1	81	16	69
2014	Age - 45 - 49 years	60	21	8	8	3	0	80	11	74
2014	Age - 50 - 54 years	58	16	9	15	3	0	73	18	59
2014	Age - 55 - 59 years	71	20	0	7	0	2	93	7	43

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	21	7	0	8	0	14	82	10	14
2017	Age - 25 - 29 years	28	35	11	4	3	4	14	78	9	71
2017	Age - 30 - 34 years	26	38	9	16	5	5	0	68	23	79
2017	Age - 35 - 39 years	29	33	10	10	6	8	4	70	18	79
2017	Age - 40 - 44 years	28	42	7	13	3	4	4	76	17	79
2017	Age - 45 - 49 years	22	37	22	9	6	5	0	62	15	64
2017	Age - 50 - 54 years	30	38	15	13	3	2	0	69	16	61
2017	Age - 55 - 59 years	40	32	6	6	6	0	9	79	14	33
2017	Age - 60 years and over	32	29	0	30	9	0	0	61	39	10
2014	Age - 25 - 29 years	27	35	18	7	8	6	0	66	16	75
2014	Age - 30 - 34 years	37	29	10	9	3	6	5	75	13	68
2014	Age - 35 - 39 years	36	28	11	12	9	2	1	67	22	79
2014	Age - 40 - 44 years	20	47	17	15	1	0	0	67	17	69
2014	Age - 45 - 49 years	28	33	15	11	8	0	6	64	20	74
2014	Age - 50 - 54 years	25	31	17	13	10	1	3	59	24	59
2014	Age - 55 - 59 years	33	29	20	13	2	2	0	63	16	43

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	63	28	0	0	8	0	92	8	14
2017	Age - 25 - 29 years	55	34	4	5	1	0	89	7	71
2017	Age - 30 - 34 years	47	35	7	7	4	0	82	11	79
2017	Age - 35 - 39 years	58	28	6	3	5	0	86	8	79
2017	Age - 40 - 44 years	48	38	4	7	3	0	86	10	79
2017	Age - 45 - 49 years	47	37	11	5	0	0	85	5	64
2017	Age - 50 - 54 years	45	32	11	9	1	2	78	11	62
2017	Age - 55 - 59 years	61	33	3	0	3	0	94	3	33
2017	Age - 60 years and over	42	29	0	20	9	0	71	29	10
2014	Age - 25 - 29 years	42	38	8	11	2	0	79	13	75
2014	Age - 30 - 34 years	50	37	4	8	1	0	87	9	68
2014	Age - 35 - 39 years	50	32	7	7	4	0	82	11	79
2014	Age - 40 - 44 years	39	37	12	8	4	0	76	12	69
2014	Age - 45 - 49 years	48	33	7	7	6	0	81	12	74
2014	Age - 50 - 54 years	47	20	6	23	4	0	67	27	59
2014	Age - 55 - 59 years	53	27	2	16	2	0	80	18	43

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	14	28	8	0	0	0	63	8	14
2017	Age - 25 - 29 years	51	37	5	3	1	1	0	90	4	71
2017	Age - 30 - 34 years	44	33	10	10	1	1	0	78	12	79
2017	Age - 35 - 39 years	43	46	2	4	4	1	0	90	8	79
2017	Age - 40 - 44 years	43	43	8	4	2	0	0	86	6	79
2017	Age - 45 - 49 years	43	43	9	4	0	0	0	87	4	64
2017	Age - 50 - 54 years	38	43	10	5	3	0	2	82	8	62
2017	Age - 55 - 59 years	58	29	0	13	0	0	0	87	13	33
2017	Age - 60 years and over	42	49	0	0	0	9	0	100	0	10
2014	Age - 25 - 29 years	46	37	6	6	5	1	0	84	11	75
2014	Age - 30 - 34 years	51	37	5	3	0	4	0	92	3	68
2014	Age - 35 - 39 years	40	52	6	1	0	1	0	92	1	79
2014	Age - 40 - 44 years	39	47	9	6	0	0	0	86	6	69
2014	Age - 45 - 49 years	39	48	5	4	3	0	1	88	7	74
2014	Age - 50 - 54 years	42	45	3	10	0	0	0	87	10	59
2014	Age - 55 - 59 years	46	45	7	2	0	0	0	91	2	43

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	35	7	0	8	28	0	78	12	14
2017	Age - 25 - 29 years	32	37	9	3	1	18	0	84	5	70
2017	Age - 30 - 34 years	37	32	9	8	4	10	1	77	13	79
2017	Age - 35 - 39 years	38	32	8	10	5	6	1	75	16	79
2017	Age - 40 - 44 years	40	39	6	8	1	4	1	83	10	79
2017	Age - 45 - 49 years	38	32	13	9	3	5	0	74	12	64
2017	Age - 50 - 54 years	32	37	10	10	6	3	2	73	17	62
2017	Age - 55 - 59 years	47	15	12	9	3	12	3	72	14	33
2017	Age - 60 years and over	53	18	9	9	11	0	0	71	20	10
2014	Age - 25 - 29 years	37	29	10	7	1	13	2	78	10	75
2014	Age - 30 - 34 years	36	27	17	1	0	18	1	78	2	68
2014	Age - 35 - 39 years	35	34	10	2	3	10	6	82	6	79
2014	Age - 40 - 44 years	36	40	12	4	2	5	1	81	6	69
2014	Age - 45 - 49 years	37	30	13	7	2	5	6	75	10	74
2014	Age - 50 - 54 years	30	40	8	7	6	9	0	77	14	59
2014	Age - 55 - 59 years	41	27	18	7	0	2	4	73	7	43

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	14	28	7	7	8	28	7	65	24	14
2017	Age - 25 - 29 years	21	18	11	13	4	29	3	58	26	70
2017	Age - 30 - 34 years	9	23	15	21	11	21	1	41	40	79
2017	Age - 35 - 39 years	10	24	24	15	8	16	3	42	28	79
2017	Age - 40 - 44 years	14	30	17	21	9	8	1	48	33	79
2017	Age - 45 - 49 years	16	34	17	22	9	2	0	50	32	64
2017	Age - 50 - 54 years	15	26	17	24	8	6	3	45	36	62
2017	Age - 55 - 59 years	18	27	12	15	9	12	6	55	30	33
2017	Age - 60 years and over	11	32	9	18	30	0	0	42	49	10
2014	Age - 25 - 29 years	10	17	27	10	7	25	3	38	24	75
2014	Age - 30 - 34 years	18	22	14	11	6	18	10	56	25	68
2014	Age - 35 - 39 years	15	36	16	17	7	7	1	56	27	79
2014	Age - 40 - 44 years	8	43	21	13	10	5	0	54	24	69
2014	Age - 45 - 49 years	8	40	13	23	10	5	1	51	35	74
2014	Age - 50 - 54 years	13	25	35	7	16	3	2	40	24	59
2014	Age - 55 - 59 years	8	42	18	18	11	2	0	52	29	43

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	77	23	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	57	38	5	0	0	0	95	0	70
2017	Age - 30 - 34 years	54	33	6	5	1	0	87	7	79
2017	Age - 35 - 39 years	53	43	1	2	0	0	96	2	79
2017	Age - 40 - 44 years	56	37	3	4	1	0	93	5	79
2017	Age - 45 - 49 years	45	45	3	6	1	0	90	7	64
2017	Age - 50 - 54 years	52	36	3	10	0	0	88	10	62
2017	Age - 55 - 59 years	67	33	0	0	0	0	100	0	33
2017	Age - 60 years and over	70	21	0	0	9	0	91	9	10
2014	Age - 25 - 29 years	60	31	7	1	1	0	91	2	75
2014	Age - 30 - 34 years	59	28	1	8	0	4	91	8	68
2014	Age - 35 - 39 years	48	46	4	2	0	0	94	2	78
2014	Age - 40 - 44 years	47	47	2	3	0	0	94	3	69
2014	Age - 45 - 49 years	49	37	8	4	2	0	86	6	74
2014	Age - 50 - 54 years	52	29	10	7	3	0	80	10	59
2014	Age - 55 - 59 years	48	45	5	2	0	0	93	2	43

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	30	45	24	0	0	0	0	76	0	13
2017	Age - 25 - 29 years	45	38	11	6	0	0	0	83	6	71
2017	Age - 30 - 34 years	52	39	4	4	1	0	0	91	5	79
2017	Age - 35 - 39 years	43	38	11	5	2	0	0	81	7	79
2017	Age - 40 - 44 years	50	33	10	5	1	0	0	84	6	79
2017	Age - 45 - 49 years	36	52	4	6	1	0	0	88	8	64
2017	Age - 50 - 54 years	31	38	11	15	5	0	0	69	19	62
2017	Age - 55 - 59 years	28	50	9	10	0	0	3	81	10	33
2017	Age - 60 years and over	41	39	0	10	9	0	0	80	20	10
2014	Age - 25 - 29 years	35	49	10	3	2	0	0	84	6	75
2014	Age - 30 - 34 years	41	42	10	4	1	1	0	85	5	68
2014	Age - 35 - 39 years	44	37	5	9	6	0	0	80	15	79
2014	Age - 40 - 44 years	26	46	19	7	2	0	0	72	9	69
2014	Age - 45 - 49 years	43	34	16	6	1	0	0	77	7	74
2014	Age - 50 - 54 years	44	33	11	11	1	0	0	77	12	59
2014	Age - 55 - 59 years	53	22	12	9	2	0	2	77	11	43

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	42	7	8	0	0	0	84	8	14
2017	Age - 25 - 29 years	50	38	4	5	0	0	2	90	6	70
2017	Age - 30 - 34 years	44	36	12	4	3	1	0	81	6	79
2017	Age - 35 - 39 years	48	43	5	1	1	1	0	92	2	79
2017	Age - 40 - 44 years	56	33	6	1	3	1	0	90	4	79
2017	Age - 45 - 49 years	52	33	6	6	3	0	0	85	9	64
2017	Age - 50 - 54 years	48	28	11	8	3	0	1	77	12	62
2017	Age - 55 - 59 years	61	20	6	3	0	6	3	90	4	33
2017	Age - 60 years and over	51	30	9	0	9	0	0	82	9	10
2014	Age - 25 - 29 years	40	47	3	8	2	0	0	86	10	75
2014	Age - 30 - 34 years	59	28	9	3	1	0	0	87	4	68
2014	Age - 35 - 39 years	54	30	9	7	0	0	0	84	7	79
2014	Age - 40 - 44 years	41	36	14	2	6	0	0	77	8	69
2014	Age - 45 - 49 years	52	33	10	3	2	0	0	85	6	74
2014	Age - 50 - 54 years	49	37	11	2	1	0	0	86	3	59
2014	Age - 55 - 59 years	51	27	9	4	2	4	2	83	7	43

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	49	7	8	0	0	0	84	8	14
2017	Age - 25 - 29 years	47	35	5	10	1	0	2	83	11	71
2017	Age - 30 - 34 years	41	40	6	10	3	0	0	81	13	79
2017	Age - 35 - 39 years	55	37	0	5	2	0	0	93	7	79
2017	Age - 40 - 44 years	54	32	6	4	4	0	0	86	8	79
2017	Age - 45 - 49 years	39	45	10	5	1	0	0	84	6	64
2017	Age - 50 - 54 years	36	39	4	15	7	0	0	74	21	62
2017	Age - 55 - 59 years	58	29	3	3	0	3	3	93	3	33
2017	Age - 60 years and over	51	20	9	11	9	0	0	71	20	10
2014	Age - 25 - 29 years	42	41	8	7	2	0	0	83	9	75
2014	Age - 30 - 34 years	49	38	6	1	5	0	0	87	6	67
2014	Age - 35 - 39 years	51	33	4	10	3	0	0	84	12	79
2014	Age - 40 - 44 years	39	41	10	11	0	0	0	80	11	69
2014	Age - 45 - 49 years	53	35	6	2	3	0	0	88	6	74
2014	Age - 50 - 54 years	36	43	9	6	7	0	0	79	13	59
2014	Age - 55 - 59 years	46	38	4	7	2	0	2	86	9	43

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	77	23	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	73	15	6	4	1	0	89	6	71
2017	Age - 30 - 34 years	84	12	1	3	0	0	96	3	79
2017	Age - 35 - 39 years	86	10	1	1	1	0	96	2	79
2017	Age - 40 - 44 years	86	10	1	1	1	0	96	3	79
2017	Age - 45 - 49 years	74	17	1	3	5	0	91	8	64
2017	Age - 50 - 54 years	76	16	0	6	1	0	93	7	62
2017	Age - 55 - 59 years	79	11	0	6	0	3	93	7	33
2017	Age - 60 years and over	71	0	9	0	9	11	79	10	10
2014	Age - 25 - 29 years	78	16	1	6	0	0	93	6	75
2014	Age - 30 - 34 years	77	15	5	0	3	0	92	3	68
2014	Age - 35 - 39 years	78	15	1	5	1	0	93	6	79
2014	Age - 40 - 44 years	78	9	7	5	1	0	87	6	69
2014	Age - 45 - 49 years	72	18	6	2	2	0	90	4	74
2014	Age - 50 - 54 years	72	13	4	6	5	0	85	11	59
2014	Age - 55 - 59 years	79	12	0	2	2	4	95	5	43

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	21	0	8	0	0	14	90	10	14
2017	Age - 25 - 29 years	50	36	1	5	3	3	1	90	9	71
2017	Age - 30 - 34 years	52	29	6	8	4	1	0	82	11	79
2017	Age - 35 - 39 years	64	20	7	4	2	1	1	86	6	79
2017	Age - 40 - 44 years	58	36	1	1	3	1	0	95	4	78
2017	Age - 45 - 49 years	58	25	5	7	3	0	1	84	11	64
2017	Age - 50 - 54 years	45	34	12	1	6	2	0	80	8	62
2017	Age - 55 - 59 years	61	14	10	10	0	0	6	80	10	33
2017	Age - 60 years and over	62	9	0	9	0	9	11	89	11	10
2014	Age - 25 - 29 years	51	28	7	3	9	2	0	81	13	75
2014	Age - 30 - 34 years	47	31	1	6	9	1	5	83	16	68
2014	Age - 35 - 39 years	52	21	6	8	7	5	0	77	16	79
2014	Age - 40 - 44 years	41	33	5	14	7	0	0	74	21	69
2014	Age - 45 - 49 years	44	39	1	6	5	0	4	88	11	74
2014	Age - 50 - 54 years	47	29	10	3	7	1	3	79	10	59
2014	Age - 55 - 59 years	44	27	9	4	4	4	7	80	10	43

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	42	0	8	0	0	0	92	8	14
2017	Age - 25 - 29 years	58	32	4	4	0	0	2	91	4	71
2017	Age - 30 - 34 years	55	27	10	3	5	0	0	82	8	79
2017	Age - 35 - 39 years	59	28	4	5	4	0	0	88	9	79
2017	Age - 40 - 44 years	61	27	3	4	5	0	0	88	9	79
2017	Age - 45 - 49 years	63	25	6	6	0	0	0	88	6	64
2017	Age - 50 - 54 years	49	32	13	6	0	0	0	81	6	62
2017	Age - 55 - 59 years	58	20	0	6	3	3	9	89	11	33
2017	Age - 60 years and over	62	18	9	11	0	0	0	80	11	10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	51	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	70	15	6	4	0	3	2	90	4	71
2017	Age - 30 - 34 years	60	29	6	1	4	0	0	89	5	79
2017	Age - 35 - 39 years	68	20	4	4	4	1	0	89	7	79
2017	Age - 40 - 44 years	60	26	4	6	4	0	0	86	10	79
2017	Age - 45 - 49 years	55	27	8	6	1	3	0	84	8	64
2017	Age - 50 - 54 years	47	29	8	11	5	0	0	76	16	62
2017	Age - 55 - 59 years	52	35	3	3	3	0	3	90	7	33
2017	Age - 60 years and over	32	39	0	9	0	20	0	88	12	10

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	42	16	0	0	0	84	0	14
2017	Age - 25 - 29 years	55	35	4	4	1	0	90	6	71
2017	Age - 30 - 34 years	56	25	10	5	4	0	81	9	79
2017	Age - 35 - 39 years	56	27	11	4	2	0	83	6	79
2017	Age - 40 - 44 years	55	31	2	6	5	0	86	11	79
2017	Age - 45 - 49 years	49	35	7	9	0	0	83	9	64
2017	Age - 50 - 54 years	46	28	6	16	3	0	74	19	61
2017	Age - 55 - 59 years	69	12	10	7	0	3	83	7	32
2017	Age - 60 years and over	42	20	29	0	9	0	62	9	10
2014	Age - 25 - 29 years	35	47	10	7	1	0	82	8	75
2014	Age - 30 - 34 years	61	31	5	3	1	0	91	4	68
2014	Age - 35 - 39 years	56	25	6	7	5	0	81	12	79
2014	Age - 40 - 44 years	42	42	7	6	2	0	85	8	69
2014	Age - 45 - 49 years	53	35	4	8	0	1	88	8	74
2014	Age - 50 - 54 years	32	38	19	10	1	0	69	11	59
2014	Age - 55 - 59 years	51	20	16	7	2	4	74	10	43

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 30 - 34 years	31	30	26	3	6	0	3	63	10	30
2017	Age - 35 - 39 years	28	43	9	7	0	5	9	82	8	44
2017	Age - 40 - 44 years	34	44	7	7	4	2	3	82	12	45
2017	Age - 45 - 49 years	36	27	14	11	7	0	5	66	19	41
2017	Age - 50 - 54 years	31	36	9	17	6	0	0	67	23	30
2017	Age - 55 - 59 years	43	31	13	5	0	0	9	81	5	23
2014	Age - 25 - 29 years	8	58	8	0	8	0	17	80	10	10
2014	Age - 30 - 34 years	42	54	0	3	0	0	0	97	3	25
2014	Age - 35 - 39 years	24	55	9	5	0	2	5	85	5	43
2014	Age - 40 - 44 years	25	46	15	0	2	2	10	80	2	40
2014	Age - 45 - 49 years	31	36	13	15	4	0	2	68	19	41
2014	Age - 50 - 54 years	27	38	14	16	4	0	0	66	21	36
2014	Age - 55 - 59 years	14	48	19	11	4	0	4	65	15	25

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	70	21	0	0	8	0	0	92	8	14
2017	Age - 25 - 29 years	56	27	6	7	0	4	0	86	8	71
2017	Age - 30 - 34 years	36	38	7	11	6	2	0	76	18	79
2017	Age - 35 - 39 years	53	31	7	8	1	0	0	84	9	78
2017	Age - 40 - 44 years	44	40	6	6	1	2	0	86	8	79
2017	Age - 45 - 49 years	28	39	15	13	3	2	0	69	16	63
2017	Age - 50 - 54 years	31	36	14	13	6	0	0	67	19	62
2017	Age - 55 - 59 years	43	38	9	10	0	0	0	81	10	33
2017	Age - 60 years and over	41	30	0	9	11	9	0	78	22	10
2014	Age - 25 - 29 years	45	41	7	4	1	2	0	88	5	75
2014	Age - 30 - 34 years	49	34	8	9	0	0	0	83	9	68
2014	Age - 35 - 39 years	38	45	7	7	1	1	0	84	9	79
2014	Age - 40 - 44 years	23	53	13	7	1	2	0	78	9	69
2014	Age - 45 - 49 years	35	42	8	12	2	1	0	77	14	74
2014	Age - 50 - 54 years	32	42	16	6	4	0	0	74	10	59
2014	Age - 55 - 59 years	35	38	11	9	5	0	2	75	14	43

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	28	7	0	8	7	0	83	9	14
2017	Age - 25 - 29 years	35	43	10	10	1	1	0	79	11	71
2017	Age - 30 - 34 years	25	44	13	10	7	1	0	70	17	79
2017	Age - 35 - 39 years	37	38	10	10	4	0	0	76	14	79
2017	Age - 40 - 44 years	32	40	13	11	4	0	0	72	15	79
2017	Age - 45 - 49 years	22	36	18	19	4	0	0	58	24	64
2017	Age - 50 - 54 years	28	33	16	16	8	0	0	60	24	62
2017	Age - 55 - 59 years	39	27	21	6	3	3	0	69	9	33
2017	Age - 60 years and over	21	30	9	20	20	0	0	51	40	10
2014	Age - 25 - 29 years	41	29	17	8	5	0	0	70	13	74
2014	Age - 30 - 34 years	42	39	10	8	1	0	0	81	9	68
2014	Age - 35 - 39 years	27	42	17	10	4	0	0	69	14	79
2014	Age - 40 - 44 years	26	45	8	14	7	0	0	71	21	69
2014	Age - 45 - 49 years	28	39	13	15	3	1	0	69	19	74
2014	Age - 50 - 54 years	21	49	13	13	4	0	0	70	17	59
2014	Age - 55 - 59 years	21	56	11	6	2	0	2	79	9	43

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	30	38	0	15	9	8	0	74	26	13
2017	Age - 25 - 29 years	28	33	7	17	6	10	0	68	25	71
2017	Age - 30 - 34 years	18	28	29	15	5	4	0	48	21	79
2017	Age - 35 - 39 years	17	43	19	13	6	1	0	61	20	79
2017	Age - 40 - 44 years	21	42	16	12	9	0	0	63	20	78
2017	Age - 45 - 49 years	11	31	23	27	7	0	0	42	35	64
2017	Age - 50 - 54 years	13	31	21	25	10	0	0	44	35	62
2017	Age - 55 - 59 years	21	34	27	9	0	9	0	60	10	33
2017	Age - 60 years and over	32	10	29	20	9	0	0	42	29	10
2014	Age - 25 - 29 years	24	35	21	17	4	0	0	58	20	75
2014	Age - 30 - 34 years	26	43	14	10	5	1	0	70	16	68
2014	Age - 35 - 39 years	16	35	21	21	7	0	0	51	28	79
2014	Age - 40 - 44 years	12	40	14	20	13	1	0	53	33	69
2014	Age - 45 - 49 years	12	44	20	17	5	2	0	58	22	74
2014	Age - 50 - 54 years	21	26	21	24	8	0	0	47	32	59
2014	Age - 55 - 59 years	9	46	23	15	0	5	2	59	16	42

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	35	21	7	8	0	0	63	16	14
2017	Age - 25 - 29 years	18	38	16	12	6	10	0	62	20	71
2017	Age - 30 - 34 years	23	29	20	12	13	4	0	53	26	79
2017	Age - 35 - 39 years	27	45	9	14	4	1	0	73	19	79
2017	Age - 40 - 44 years	32	40	10	10	5	3	0	74	16	79
2017	Age - 45 - 49 years	19	41	20	9	1	9	0	66	11	64
2017	Age - 50 - 54 years	21	39	25	5	8	1	0	61	13	62
2017	Age - 55 - 59 years	39	33	15	6	3	3	0	75	9	33
2017	Age - 60 years and over	11	60	0	19	0	11	0	79	21	10
2014	Age - 25 - 29 years	26	34	15	16	8	2	0	61	24	75
2014	Age - 30 - 34 years	25	40	14	15	4	3	0	66	20	68
2014	Age - 35 - 39 years	21	43	14	15	4	4	0	67	19	79
2014	Age - 40 - 44 years	19	39	21	15	2	4	0	60	18	69
2014	Age - 45 - 49 years	22	35	25	8	7	2	0	59	15	74
2014	Age - 50 - 54 years	21	42	15	16	6	0	0	63	22	59
2014	Age - 55 - 59 years	17	56	16	6	0	2	2	77	7	43

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	21	28	7	8	0	0	56	16	14
2017	Age - 25 - 29 years	22	38	10	14	10	5	0	64	25	71
2017	Age - 30 - 34 years	21	35	22	12	6	4	0	58	19	79
2017	Age - 35 - 39 years	16	44	9	21	10	0	0	60	31	79
2017	Age - 40 - 44 years	20	54	10	13	4	0	0	73	17	79
2017	Age - 45 - 49 years	17	41	19	17	6	0	0	59	23	64
2017	Age - 50 - 54 years	16	41	21	14	8	0	0	57	22	62
2017	Age - 55 - 59 years	27	43	18	6	3	3	0	73	9	33
2017	Age - 60 years and over	42	20	9	9	20	0	0	62	29	10
2014	Age - 25 - 29 years	20	31	25	17	7	0	0	52	24	75
2014	Age - 30 - 34 years	14	53	12	18	4	0	0	67	22	68
2014	Age - 35 - 39 years	16	42	12	23	6	0	0	58	30	79
2014	Age - 40 - 44 years	15	50	18	11	6	0	0	66	16	69
2014	Age - 45 - 49 years	16	51	19	9	3	1	0	68	13	74
2014	Age - 50 - 54 years	18	35	24	16	4	3	0	55	20	59
2014	Age - 55 - 59 years	25	45	14	9	0	2	5	75	10	42

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	51	7	0	0	0	93	0	14
2017	Age - 25 - 29 years	29	46	14	8	3	0	75	11	71
2017	Age - 30 - 34 years	32	43	18	7	0	1	75	7	79
2017	Age - 35 - 39 years	24	54	12	5	5	0	78	10	79
2017	Age - 40 - 44 years	37	45	11	4	4	0	82	8	78
2017	Age - 45 - 49 years	29	41	17	12	1	0	69	14	64
2017	Age - 50 - 54 years	30	50	15	3	2	0	80	5	62
2017	Age - 55 - 59 years	55	30	9	0	0	6	90	0	33
2017	Age - 60 years and over	32	29	11	29	0	0	60	29	10
2014	Age - 25 - 29 years	34	44	17	3	2	0	78	6	75
2014	Age - 30 - 34 years	40	31	15	14	0	0	71	14	68
2014	Age - 35 - 39 years	35	41	16	5	4	0	76	9	79
2014	Age - 40 - 44 years	22	46	13	12	7	0	68	19	69
2014	Age - 45 - 49 years	30	51	8	10	0	0	81	10	74
2014	Age - 50 - 54 years	30	43	11	16	0	0	72	16	59
2014	Age - 55 - 59 years	44	47	7	2	0	0	91	2	43

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	70	21	8	0	0	0	0	92	0	14
2017	Age - 25 - 29 years	52	39	3	3	0	3	0	94	3	71
2017	Age - 30 - 34 years	60	29	8	1	0	1	0	91	1	79
2017	Age - 35 - 39 years	55	33	5	5	0	1	0	90	5	79
2017	Age - 40 - 44 years	62	30	8	0	0	0	0	92	0	78
2017	Age - 45 - 49 years	49	40	8	1	0	2	0	91	1	64
2017	Age - 50 - 54 years	47	48	3	0	0	0	2	97	0	62
2017	Age - 55 - 59 years	73	24	3	0	0	0	0	97	0	33
2017	Age - 60 years and over	60	29	0	11	0	0	0	89	11	10
2014	Age - 25 - 29 years	58	33	5	1	2	1	0	92	4	75
2014	Age - 30 - 34 years	67	29	4	0	0	0	0	96	0	68
2014	Age - 35 - 39 years	69	28	0	0	0	3	0	100	0	78
2014	Age - 40 - 44 years	60	40	0	0	0	0	0	100	0	69
2014	Age - 45 - 49 years	67	26	1	4	0	1	0	94	5	74
2014	Age - 50 - 54 years	61	29	8	2	0	0	0	90	2	59
2014	Age - 55 - 59 years	70	27	2	0	0	0	0	98	0	43

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	35	7	16	0	0	0	77	16	14
2017	Age - 25 - 29 years	49	37	8	3	1	1	0	87	4	71
2017	Age - 30 - 34 years	45	40	6	4	3	2	0	87	7	79
2017	Age - 35 - 39 years	57	25	9	6	0	2	0	84	7	79
2017	Age - 40 - 44 years	49	36	6	5	0	2	2	89	6	77
2017	Age - 45 - 49 years	42	46	6	1	3	2	0	89	5	64
2017	Age - 50 - 54 years	58	27	10	3	0	1	0	87	3	62
2017	Age - 55 - 59 years	63	30	3	0	0	3	0	97	0	33
2017	Age - 60 years and over	51	38	0	11	0	0	0	89	11	10
2014	Age - 25 - 29 years	49	30	9	6	4	1	1	81	9	75
2014	Age - 30 - 34 years	52	35	6	5	0	1	1	88	5	68
2014	Age - 35 - 39 years	55	32	8	3	1	1	0	89	4	79
2014	Age - 40 - 44 years	47	47	2	2	1	0	0	94	3	69
2014	Age - 45 - 49 years	53	29	7	3	6	0	1	84	9	74
2014	Age - 50 - 54 years	63	21	6	7	2	0	2	85	9	59
2014	Age - 55 - 59 years	55	34	5	5	0	2	0	90	5	43

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	28	8	14	0	0	0	77	14	14
2017	Age - 25 - 29 years	38	38	14	5	1	1	2	78	7	71
2017	Age - 30 - 34 years	38	32	17	6	1	6	0	74	8	78
2017	Age - 35 - 39 years	43	33	10	8	3	3	0	79	11	79
2017	Age - 40 - 44 years	37	43	12	1	0	4	2	85	2	78
2017	Age - 45 - 49 years	39	29	22	5	2	3	0	70	7	64
2017	Age - 50 - 54 years	28	42	24	5	0	2	0	71	5	62
2017	Age - 55 - 59 years	51	30	15	3	0	0	0	81	3	33
2017	Age - 60 years and over	41	40	9	11	0	0	0	80	11	10
2014	Age - 25 - 29 years	50	30	15	2	0	2	0	83	2	75
2014	Age - 30 - 34 years	50	32	16	3	0	0	0	82	3	68
2014	Age - 35 - 39 years	54	35	5	2	4	0	0	89	6	79
2014	Age - 40 - 44 years	49	26	19	1	2	2	0	77	4	69
2014	Age - 45 - 49 years	40	38	12	3	3	2	0	81	7	74
2014	Age - 50 - 54 years	35	38	16	5	0	1	6	78	5	59
2014	Age - 55 - 59 years	46	31	11	12	0	0	0	77	12	43

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	28	14	0	8	14	0	74	10	14
2017	Age - 25 - 29 years	20	27	16	6	8	19	4	61	19	71
2017	Age - 30 - 34 years	24	21	20	10	7	15	2	55	21	79
2017	Age - 35 - 39 years	14	33	13	11	10	16	4	58	26	79
2017	Age - 40 - 44 years	23	27	13	15	4	14	4	61	24	78
2017	Age - 45 - 49 years	19	21	21	12	12	13	1	46	29	64
2017	Age - 50 - 54 years	10	30	22	19	10	11	0	44	32	62
2017	Age - 55 - 59 years	37	14	12	3	16	6	13	62	23	33
2017	Age - 60 years and over	32	30	0	29	9	0	0	62	38	10
2014	Age - 25 - 29 years	23	24	18	9	12	8	6	54	25	75
2014	Age - 30 - 34 years	18	31	17	6	15	6	7	56	25	68
2014	Age - 35 - 39 years	24	27	22	8	7	10	2	58	17	79
2014	Age - 40 - 44 years	22	32	14	12	11	8	1	59	25	69
2014	Age - 45 - 49 years	20	26	16	13	13	6	6	53	29	74
2014	Age - 50 - 54 years	27	19	13	7	13	18	3	58	25	59
2014	Age - 55 - 59 years	15	40	13	12	11	4	4	60	25	43

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	44	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	58	26	6	7	1	0	1	86	9	71
2017	Age - 30 - 34 years	63	26	3	5	1	0	1	91	6	79
2017	Age - 35 - 39 years	50	37	8	0	3	0	2	89	3	79
2017	Age - 40 - 44 years	63	26	4	5	0	1	0	91	5	79
2017	Age - 45 - 49 years	48	27	12	9	5	0	0	74	14	64
2017	Age - 50 - 54 years	48	29	10	11	1	0	0	78	12	62
2017	Age - 55 - 59 years	64	24	0	10	3	0	0	87	13	33
2017	Age - 60 years and over	80	9	0	0	0	0	11	100	0	10
2014	Age - 25 - 29 years	56	33	2	8	0	0	1	90	8	75
2014	Age - 30 - 34 years	54	28	8	7	1	1	1	84	8	68
2014	Age - 35 - 39 years	58	27	5	7	1	1	0	86	9	79
2014	Age - 40 - 44 years	49	26	8	12	5	0	0	75	17	69
2014	Age - 45 - 49 years	45	36	8	11	1	0	0	80	12	74
2014	Age - 50 - 54 years	51	29	4	14	1	0	0	80	15	59
2014	Age - 55 - 59 years	64	22	7	4	0	0	2	89	5	43

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	84	7	8	0	0	0	92	0	14
2017	Age - 25 - 29 years	79	18	3	0	0	0	97	0	71
2017	Age - 30 - 34 years	76	16	4	2	1	0	93	4	79
2017	Age - 35 - 39 years	82	15	1	1	0	0	97	1	79
2017	Age - 40 - 44 years	76	20	1	1	0	1	97	1	78
2017	Age - 45 - 49 years	72	23	3	0	0	2	97	0	64
2017	Age - 50 - 54 years	72	19	7	1	0	0	92	1	62
2017	Age - 55 - 59 years	76	18	0	3	3	0	94	6	33
2017	Age - 60 years and over	73	27	0	0	0	0	100	0	10
2014	Age - 25 - 29 years	70	24	2	4	0	0	93	4	75
2014	Age - 30 - 34 years	73	20	4	1	1	0	93	3	67
2014	Age - 35 - 39 years	77	19	1	2	0	0	96	2	79
2014	Age - 40 - 44 years	66	25	6	4	0	0	91	4	69
2014	Age - 45 - 49 years	77	18	4	1	0	0	95	1	74
2014	Age - 50 - 54 years	70	22	6	2	0	0	93	2	59
2014	Age - 55 - 59 years	71	27	0	2	0	0	98	2	43

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	21	7	16	0	0	77	16	14
2017	Age - 25 - 29 years	43	36	8	10	1	1	80	12	70
2017	Age - 30 - 34 years	40	36	13	9	3	0	76	12	79
2017	Age - 35 - 39 years	33	48	7	5	7	0	81	12	78
2017	Age - 40 - 44 years	36	43	12	7	0	3	81	7	79
2017	Age - 45 - 49 years	32	42	14	7	5	0	74	12	63
2017	Age - 50 - 54 years	30	46	10	6	7	1	77	13	62
2017	Age - 55 - 59 years	40	32	9	9	6	3	75	16	33
2017	Age - 60 years and over	42	49	9	0	0	0	91	0	10
2014	Age - 25 - 29 years	34	40	13	8	4	1	75	12	75
2014	Age - 30 - 34 years	36	29	12	14	9	0	66	23	68
2014	Age - 35 - 39 years	27	33	12	22	5	0	61	27	79
2014	Age - 40 - 44 years	20	45	11	13	12	0	65	25	69
2014	Age - 45 - 49 years	26	43	15	9	7	0	69	16	74
2014	Age - 50 - 54 years	27	30	13	20	10	1	57	30	59
2014	Age - 55 - 59 years	22	48	22	5	0	2	72	5	43

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	45	23	17	15	0	0	0	68	15	13
2017	Age - 25 - 29 years	45	30	10	11	4	0	0	75	15	71
2017	Age - 30 - 34 years	28	37	9	17	8	1	0	66	25	79
2017	Age - 35 - 39 years	28	38	13	10	10	0	0	66	20	79
2017	Age - 40 - 44 years	29	37	8	13	8	1	3	69	22	79
2017	Age - 45 - 49 years	14	29	22	17	14	2	2	45	32	64
2017	Age - 50 - 54 years	19	29	19	12	18	3	0	50	30	62
2017	Age - 55 - 59 years	18	12	19	21	16	6	9	35	43	33
2017	Age - 60 years and over	11	30	19	0	19	10	11	52	25	10
2014	Age - 25 - 29 years	12	28	11	25	24	0	0	40	49	75
2014	Age - 30 - 34 years	17	16	18	17	33	0	0	32	50	68
2014	Age - 35 - 39 years	7	21	13	16	44	0	0	27	60	78
2014	Age - 40 - 44 years	10	13	21	19	35	1	0	24	55	69
2014	Age - 45 - 49 years	13	21	22	19	22	0	4	35	42	74
2014	Age - 50 - 54 years	10	20	21	13	34	1	1	30	48	59
2014	Age - 55 - 59 years	4	16	9	23	29	0	20	25	64	43

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	42	14	8	0	0	77	8	14
2017	Age - 25 - 29 years	30	42	13	11	3	1	72	14	71
2017	Age - 30 - 34 years	29	38	16	9	4	4	69	14	79
2017	Age - 35 - 39 years	29	46	17	5	2	1	75	8	79
2017	Age - 40 - 44 years	29	50	10	6	4	1	79	10	78
2017	Age - 45 - 49 years	24	36	25	9	1	3	63	11	64
2017	Age - 50 - 54 years	21	50	19	8	2	0	71	10	62
2017	Age - 55 - 59 years	30	36	19	13	0	3	68	13	33
2017	Age - 60 years and over	32	20	18	30	0	0	51	30	10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	28	16	0	0	0	84	0	14
2017	Age - 25 - 29 years	50	32	9	3	1	6	87	4	71
2017	Age - 30 - 34 years	47	38	9	3	3	1	86	5	79
2017	Age - 35 - 39 years	47	35	13	4	1	0	82	5	79
2017	Age - 40 - 44 years	45	43	9	1	0	1	89	1	77
2017	Age - 45 - 49 years	40	42	11	3	1	3	84	4	64
2017	Age - 50 - 54 years	36	48	11	1	2	2	85	3	62
2017	Age - 55 - 59 years	52	38	10	0	0	0	90	0	33
2017	Age - 60 years and over	51	39	0	0	0	9	100	0	10
2014	Age - 25 - 29 years	62	27	4	3	0	4	93	4	75
2014	Age - 30 - 34 years	58	32	8	0	1	1	91	1	68
2014	Age - 35 - 39 years	57	35	4	1	0	2	95	1	79
2014	Age - 40 - 44 years	46	36	17	1	0	1	82	1	69
2014	Age - 45 - 49 years	54	30	7	2	2	5	88	5	74
2014	Age - 50 - 54 years	52	38	6	1	0	3	93	1	59
2014	Age - 55 - 59 years	46	49	4	0	0	0	96	0	43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	51	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	47	36	8	6	2	1	0	84	7	71
2017	Age - 30 - 34 years	51	36	6	4	3	0	0	87	6	79
2017	Age - 35 - 39 years	37	46	10	4	2	0	0	84	6	79
2017	Age - 40 - 44 years	43	44	5	6	0	1	0	88	6	78
2017	Age - 45 - 49 years	29	48	14	4	1	3	0	80	6	64
2017	Age - 50 - 54 years	33	45	11	8	2	0	1	79	10	62
2017	Age - 55 - 59 years	50	31	15	0	0	3	0	84	0	32
2017	Age - 60 years and over	31	39	10	0	0	20	0	87	0	10
2014	Age - 25 - 29 years	56	27	13	4	0	0	0	83	4	75
2014	Age - 30 - 34 years	65	27	5	3	0	0	0	92	3	68
2014	Age - 35 - 39 years	49	35	6	6	1	2	0	86	7	79
2014	Age - 40 - 44 years	26	60	12	2	0	0	0	86	2	68
2014	Age - 45 - 49 years	48	38	7	5	1	1	0	87	6	74
2014	Age - 50 - 54 years	51	32	13	1	1	2	0	85	3	59
2014	Age - 55 - 59 years	42	49	7	2	0	0	0	91	2	43

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	63	30	7	0	0	93	0	14
2017	Age - 25 - 29 years	57	32	7	4	0	89	4	71
2017	Age - 30 - 34 years	63	28	4	4	1	91	5	79
2017	Age - 35 - 39 years	60	32	4	3	1	92	4	79
2017	Age - 40 - 44 years	57	39	0	2	1	96	4	76
2017	Age - 45 - 49 years	50	34	12	3	1	84	4	64
2017	Age - 50 - 54 years	49	38	8	3	2	87	5	62
2017	Age - 55 - 59 years	55	33	12	0	0	88	0	33
2017	Age - 60 years and over	51	30	9	0	9	82	9	10
2014	Age - 25 - 29 years	59	34	5	1	1	93	2	75
2014	Age - 30 - 34 years	68	27	3	3	0	95	3	68
2014	Age - 35 - 39 years	62	34	2	1	0	96	1	79
2014	Age - 40 - 44 years	43	47	5	5	0	91	5	69
2014	Age - 45 - 49 years	57	34	5	3	1	91	5	74
2014	Age - 50 - 54 years	51	37	4	5	3	88	8	59
2014	Age - 55 - 59 years	59	41	0	0	0	100	0	43

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	28	7	8	0	0	0	84	8	14
2017	Age - 25 - 29 years	44	38	11	4	3	0	0	82	7	71
2017	Age - 30 - 34 years	43	31	19	5	3	0	0	74	8	79
2017	Age - 35 - 39 years	39	42	8	6	5	0	0	81	11	79
2017	Age - 40 - 44 years	43	41	11	2	3	0	0	84	5	79
2017	Age - 45 - 49 years	42	29	16	10	3	0	0	71	13	64
2017	Age - 50 - 54 years	41	35	13	5	6	0	0	76	11	62
2017	Age - 55 - 59 years	53	25	13	6	3	0	0	78	9	32
2017	Age - 60 years and over	51	29	0	11	0	0	9	88	12	10
2014	Age - 25 - 29 years	54	28	11	2	1	3	0	85	4	75
2014	Age - 30 - 34 years	56	34	4	4	3	0	0	90	6	68
2014	Age - 35 - 39 years	39	45	11	2	3	0	0	84	5	79
2014	Age - 40 - 44 years	34	53	9	2	1	0	0	87	4	69
2014	Age - 45 - 49 years	37	50	5	7	1	0	0	87	8	74
2014	Age - 50 - 54 years	48	35	5	7	4	0	0	83	11	59
2014	Age - 55 - 59 years	62	29	2	7	0	0	0	91	7	43

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	49	35	7	8	0	0	84	8	14
2017	Age - 25 - 29 years	41	42	7	3	6	1	84	9	71
2017	Age - 30 - 34 years	38	39	16	4	3	0	77	7	79
2017	Age - 35 - 39 years	37	45	5	11	1	0	82	13	79
2017	Age - 40 - 44 years	40	42	11	4	3	0	82	6	79
2017	Age - 45 - 49 years	35	38	15	9	3	0	73	11	64
2017	Age - 50 - 54 years	33	48	7	5	8	0	81	13	62
2017	Age - 55 - 59 years	46	29	13	9	3	0	75	12	33
2017	Age - 60 years and over	61	19	11	9	0	0	80	9	10
2014	Age - 25 - 29 years	46	36	6	10	2	0	82	13	75
2014	Age - 30 - 34 years	56	32	6	4	3	0	87	6	68
2014	Age - 35 - 39 years	41	44	7	3	5	0	85	7	79
2014	Age - 40 - 44 years	31	49	15	3	1	0	80	5	69
2014	Age - 45 - 49 years	35	51	5	6	3	0	86	9	74
2014	Age - 50 - 54 years	45	32	11	7	4	0	78	11	59
2014	Age - 55 - 59 years	62	27	7	4	0	0	89	4	43

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	14	14	16	0	0	0	70	16	14
2017	Age - 25 - 29 years	39	26	14	10	7	4	0	68	18	71
2017	Age - 30 - 34 years	32	20	32	8	6	1	1	53	15	79
2017	Age - 35 - 39 years	37	28	15	13	5	2	0	67	18	79
2017	Age - 40 - 44 years	39	34	13	5	4	5	0	77	9	79
2017	Age - 45 - 49 years	39	28	17	11	3	3	0	69	14	64
2017	Age - 50 - 54 years	39	26	19	6	8	1	0	66	15	62
2017	Age - 55 - 59 years	49	18	18	9	0	3	3	71	10	33
2017	Age - 60 years and over	71	0	9	0	9	0	11	80	10	10
2014	Age - 25 - 29 years	37	26	20	7	5	6	0	67	12	75
2014	Age - 30 - 34 years	43	18	20	10	4	5	0	64	15	68
2014	Age - 35 - 39 years	31	37	19	6	4	2	0	70	10	79
2014	Age - 40 - 44 years	31	45	12	11	1	1	0	76	12	69
2014	Age - 45 - 49 years	37	33	15	8	6	1	0	71	14	74
2014	Age - 50 - 54 years	44	21	17	12	6	0	0	65	18	59
2014	Age - 55 - 59 years	51	24	9	9	2	5	0	79	12	43

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Age - 24 years and under	16	56	28	14
2017	Age - 25 - 29 years	19	45	36	71
2017	Age - 30 - 34 years	23	38	38	79
2017	Age - 35 - 39 years	15	48	37	79
2017	Age - 40 - 44 years	11	53	36	79
2017	Age - 45 - 49 years	10	51	39	64
2017	Age - 50 - 54 years	16	53	31	61
2017	Age - 55 - 59 years	31	43	27	33
2017	Age - 60 years and over	39	40	21	10
2014	Age - 25 - 29 years	17	49	34	75
2014	Age - 30 - 34 years	9	52	40	68
2014	Age - 35 - 39 years	10	49	41	79
2014	Age - 40 - 44 years	15	58	27	69
2014	Age - 45 - 49 years	9	56	35	74
2014	Age - 50 - 54 years	16	56	28	59
2014	Age - 55 - 59 years	34	53	14	43

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Age - 25 - 29 years	0	9	39	37	0	15	13
2017	Age - 30 - 34 years	0	18	54	16	0	12	18
2017	Age - 35 - 39 years	0	17	65	10	0	8	12
2017	Age - 50 - 54 years	31	31	29	9	0	0	10
2017	Age - 55 - 59 years	69	0	10	21	0	0	10
2014	Age - 25 - 29 years	0	14	33	45	9999	7	13
2014	Age - 55 - 59 years	87	0	0	13	9999	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 35 - 39 years	9	91	79
2017	Age - 40 - 44 years	13	87	79
2017	Age - 45 - 49 years	8	92	64
2017	Age - 50 - 54 years	13	87	61
2014	Age - 25 - 29 years	8	92	75
2014	Age - 30 - 34 years	6	94	68
2014	Age - 35 - 39 years	10	90	79
2014	Age - 45 - 49 years	14	86	74
2014	Age - 50 - 54 years	24	76	59
2014	Age - 55 - 59 years	12	88	43

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	62	10
2014	Age - 45 - 49 years	83	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Age - 40 - 44 years	10
2014	Age - 45 - 49 years	12
2014	Age - 50 - 54 years	13

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10
2014	Age - 45 - 49 years	0	12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10
2014	Age - 45 - 49 years	57	12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	52	10
2014	Age - 45 - 49 years	58	12
2014	Age - 50 - 54 years	71	13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Age - 40 - 44 years	10
2014	Age - 45 - 49 years	12
2014	Age - 50 - 54 years	13

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	51	10
2014	Age - 45 - 49 years	48	12
2014	Age - 50 - 54 years	59	13

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Age - 40 - 44 years	10
2014	Age - 45 - 49 years	12
2014	Age - 50 - 54 years	13

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10
2014	Age - 50 - 54 years	0	13

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Total responses
2017	Age - 40 - 44 years	10
2014	Age - 45 - 49 years	12
2014	Age - 50 - 54 years	13

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10
2014	Age - 45 - 49 years	0	12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10
2014	Age - 50 - 54 years	0	13

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10
2014	Age - 50 - 54 years	0	13

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10
2014	Age - 45 - 49 years	40	12
2014	Age - 50 - 54 years	0	13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	62	10
2014	Age - 45 - 49 years	43	12
2014	Age - 50 - 54 years	48	13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Age - 40 - 44 years	0	10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 40 - 44 years	91	9	10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	7	16	0	0	35	21	64	0	14
2017	Age - 25 - 29 years	16	11	8	4	0	45	16	70	11	71
2017	Age - 30 - 34 years	14	14	14	3	0	43	12	62	6	79
2017	Age - 35 - 39 years	18	12	18	0	3	41	8	59	5	79
2017	Age - 40 - 44 years	20	20	14	5	3	24	13	65	13	78
2017	Age - 45 - 49 years	11	16	23	4	3	35	7	47	13	64
2017	Age - 50 - 54 years	15	28	22	3	2	25	5	61	7	62
2017	Age - 55 - 59 years	35	8	13	0	7	27	9	69	10	32
2017	Age - 60 years and over	32	39	9	0	0	20	0	88	0	10
2014	Age - 25 - 29 years	17	4	9	5	2	47	15	57	19	75
2014	Age - 30 - 34 years	16	8	10	3	3	46	15	60	13	68
2014	Age - 35 - 39 years	14	17	10	5	6	41	6	60	21	79
2014	Age - 40 - 44 years	8	18	26	8	1	30	9	42	15	69
2014	Age - 45 - 49 years	20	12	16	8	3	31	9	53	19	74
2014	Age - 50 - 54 years	20	18	14	7	8	26	6	56	23	59
2014	Age - 55 - 59 years	24	16	22	12	2	22	2	52	19	43

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	42	16	0	0	7	0	83	0	14
2017	Age - 25 - 29 years	37	34	4	3	1	17	4	90	5	71
2017	Age - 30 - 34 years	34	36	13	5	0	11	0	79	6	78
2017	Age - 35 - 39 years	39	33	13	3	1	12	0	81	4	79
2017	Age - 40 - 44 years	41	37	7	3	1	8	4	88	4	79
2017	Age - 45 - 49 years	27	42	19	3	1	8	0	75	5	64
2017	Age - 50 - 54 years	30	41	19	0	3	5	2	76	4	62
2017	Age - 55 - 59 years	57	23	6	3	0	10	0	89	4	33
2017	Age - 60 years and over	71	20	0	0	0	9	0	100	0	10
2014	Age - 25 - 29 years	40	15	15	3	1	21	4	74	6	75
2014	Age - 30 - 34 years	35	32	10	6	0	15	1	80	8	68
2014	Age - 35 - 39 years	36	26	17	2	2	16	0	74	6	79
2014	Age - 40 - 44 years	26	41	22	3	1	6	0	72	5	69
2014	Age - 45 - 49 years	34	30	20	6	3	6	1	69	10	74
2014	Age - 50 - 54 years	34	37	18	3	7	2	0	72	10	59
2014	Age - 55 - 59 years	44	36	16	0	0	4	0	84	0	43

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	14	7	7	16	0	49	42	44	14
2017	Age - 25 - 29 years	13	30	14	6	3	1	33	65	13	71
2017	Age - 30 - 34 years	23	40	6	4	0	0	27	86	5	79
2017	Age - 35 - 39 years	21	30	12	3	0	1	33	78	4	79
2017	Age - 40 - 44 years	11	29	9	3	3	2	43	74	10	79
2017	Age - 45 - 49 years	21	28	6	2	0	1	42	87	3	64
2017	Age - 50 - 54 years	22	24	11	2	0	3	38	78	3	62
2017	Age - 55 - 59 years	15	37	6	3	0	0	38	85	5	33
2017	Age - 60 years and over	21	20	9	0	0	0	50	82	0	10
2014	Age - 25 - 29 years	14	21	7	10	2	2	43	64	23	75
2014	Age - 30 - 34 years	16	40	8	3	0	3	31	85	4	68
2014	Age - 35 - 39 years	10	25	9	3	1	1	50	74	8	79
2014	Age - 40 - 44 years	8	22	7	5	2	1	53	68	16	69
2014	Age - 45 - 49 years	11	21	5	3	0	2	58	79	9	74
2014	Age - 50 - 54 years	8	29	6	1	0	0	56	83	3	59
2014	Age - 55 - 59 years	14	21	7	0	2	0	56	78	5	43

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	14	16	7	7	0	56	32	32	14
2017	Age - 25 - 29 years	7	21	8	3	0	9	52	71	8	71
2017	Age - 30 - 34 years	10	22	13	5	3	6	41	61	14	79
2017	Age - 35 - 39 years	10	17	9	6	0	19	39	63	15	79
2017	Age - 40 - 44 years	4	16	15	5	3	14	43	48	18	79
2017	Age - 45 - 49 years	10	19	13	1	1	13	42	64	7	64
2017	Age - 50 - 54 years	17	20	19	3	0	9	32	62	6	62
2017	Age - 55 - 59 years	16	6	16	0	3	13	46	53	8	33
2017	Age - 60 years and over	21	31	9	0	0	10	29	85	0	10
2014	Age - 25 - 29 years	8	15	6	6	5	11	50	59	27	75
2014	Age - 30 - 34 years	11	15	9	5	0	12	48	65	13	68
2014	Age - 35 - 39 years	4	11	8	7	1	14	55	50	25	79
2014	Age - 40 - 44 years	2	8	8	9	1	13	58	37	34	69
2014	Age - 45 - 49 years	6	19	11	4	0	9	51	64	9	74
2014	Age - 50 - 54 years	8	16	12	2	2	14	46	63	8	59
2014	Age - 55 - 59 years	4	21	7	2	0	13	52	73	7	43

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	35	0	0	0	16	49	100	0	14
2017	Age - 25 - 29 years	24	20	10	0	0	8	38	82	0	71
2017	Age - 30 - 34 years	26	34	7	3	1	1	28	85	6	79
2017	Age - 35 - 39 years	32	25	5	1	0	4	33	89	2	79
2017	Age - 40 - 44 years	21	21	5	0	1	7	45	87	3	79
2017	Age - 45 - 49 years	24	21	7	1	2	3	41	81	6	64
2017	Age - 50 - 54 years	23	17	12	3	0	8	36	73	6	62
2017	Age - 55 - 59 years	32	5	10	0	0	9	44	79	0	33
2017	Age - 60 years and over	21	9	0	0	0	11	59	100	0	10
2014	Age - 25 - 29 years	17	22	6	1	1	9	44	83	5	75
2014	Age - 30 - 34 years	24	21	10	3	1	9	33	76	6	68
2014	Age - 35 - 39 years	17	18	8	3	0	6	49	77	6	79
2014	Age - 40 - 44 years	6	20	12	1	0	7	53	66	3	69
2014	Age - 45 - 49 years	10	20	5	2	1	3	58	78	9	74
2014	Age - 50 - 54 years	16	15	4	1	0	2	62	84	4	59
2014	Age - 55 - 59 years	13	17	7	4	0	2	56	72	11	43

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	30	0	8	0	17	45	80	20	13
2017	Age - 25 - 29 years	21	26	7	0	0	9	38	87	0	71
2017	Age - 30 - 34 years	24	25	11	5	1	4	28	73	10	79
2017	Age - 35 - 39 years	28	28	7	0	1	4	32	87	2	79
2017	Age - 40 - 44 years	17	18	8	1	1	11	44	77	6	79
2017	Age - 45 - 49 years	21	22	9	3	0	2	43	78	5	64
2017	Age - 50 - 54 years	18	25	15	0	2	8	33	72	3	62
2017	Age - 55 - 59 years	31	9	10	0	3	9	38	76	6	33
2017	Age - 60 years and over	31	0	0	0	0	11	59	100	0	10
2014	Age - 25 - 29 years	18	22	5	1	1	9	44	85	5	75
2014	Age - 30 - 34 years	21	19	14	4	3	7	33	66	11	68
2014	Age - 35 - 39 years	14	16	10	2	0	9	48	70	6	79
2014	Age - 40 - 44 years	9	18	10	5	1	7	50	64	14	69
2014	Age - 45 - 49 years	7	20	6	4	0	3	59	74	10	74
2014	Age - 50 - 54 years	13	18	6	4	0	3	56	75	11	59
2014	Age - 55 - 59 years	16	19	2	4	0	2	56	84	11	43

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 24 years and under	0	100	14
2017	Age - 60 years and over	0	100	10
2014	Age - 40 - 44 years	0	100	69
2014	Age - 45 - 49 years	6	94	74

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	21	7	16	0	0	35	21	64	0	14
2017	Age - 25 - 29 years	13	16	11	0	1	39	20	69	3	71
2017	Age - 30 - 34 years	15	12	10	0	1	49	12	70	3	79
2017	Age - 35 - 39 years	14	10	13	5	0	51	7	56	13	79
2017	Age - 40 - 44 years	21	18	14	0	0	32	15	74	0	79
2017	Age - 45 - 49 years	18	12	17	0	0	47	7	64	0	64
2017	Age - 50 - 54 years	19	21	24	0	0	28	8	62	0	62
2017	Age - 55 - 59 years	38	5	13	0	3	32	9	73	5	33
2017	Age - 60 years and over	50	21	9	0	0	20	0	88	0	10
2014	Age - 25 - 29 years	21	8	8	1	1	46	15	73	6	75
2014	Age - 30 - 34 years	18	10	9	1	1	45	15	71	7	68
2014	Age - 35 - 39 years	20	16	11	2	0	45	5	73	5	79
2014	Age - 40 - 44 years	12	23	24	0	0	38	5	59	0	69
2014	Age - 45 - 49 years	16	10	16	5	1	38	14	54	12	74
2014	Age - 50 - 54 years	17	21	14	3	0	36	9	69	5	59
2014	Age - 55 - 59 years	17	27	16	7	0	31	2	66	10	43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	49	16	0	0	7	0	83	0	14
2017	Age - 25 - 29 years	37	24	8	0	1	22	7	86	2	71
2017	Age - 30 - 34 years	34	32	9	3	1	19	3	84	5	79
2017	Age - 35 - 39 years	36	32	15	4	0	14	0	78	5	78
2017	Age - 40 - 44 years	41	41	4	1	0	10	3	94	1	79
2017	Age - 45 - 49 years	27	39	18	1	0	14	0	77	2	64
2017	Age - 50 - 54 years	35	44	18	0	0	1	2	81	0	62
2017	Age - 55 - 59 years	55	29	10	0	0	6	0	90	0	33
2017	Age - 60 years and over	60	20	0	0	0	20	0	100	0	10
2014	Age - 25 - 29 years	39	21	13	2	1	19	4	79	4	75
2014	Age - 30 - 34 years	39	33	4	0	1	23	0	94	2	68
2014	Age - 35 - 39 years	41	28	18	1	0	11	0	78	1	79
2014	Age - 40 - 44 years	28	39	20	0	0	13	0	77	0	69
2014	Age - 45 - 49 years	37	31	12	5	1	8	6	79	7	74
2014	Age - 50 - 54 years	38	34	10	1	0	15	2	86	2	59
2014	Age - 55 - 59 years	46	36	7	4	0	7	0	88	5	43

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	35	21	16	0	0	0	63	16	14
2017	Age - 25 - 29 years	32	42	16	3	8	0	0	73	11	71
2017	Age - 30 - 34 years	44	31	18	3	2	1	1	77	5	79
2017	Age - 35 - 39 years	47	31	11	5	5	0	1	79	10	78
2017	Age - 40 - 44 years	48	27	20	1	0	1	3	78	1	79
2017	Age - 45 - 49 years	57	27	12	0	2	1	0	85	2	62
2017	Age - 50 - 54 years	57	28	5	5	1	2	1	88	6	62
2017	Age - 55 - 59 years	57	22	18	0	3	0	0	79	3	33
2017	Age - 60 years and over	70	0	19	11	0	0	0	70	11	10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	51	21	21	7	0	51	28	14
2017	Age - 25 - 29 years	10	34	30	13	13	0	44	26	71
2017	Age - 30 - 34 years	7	19	35	15	22	1	27	38	78
2017	Age - 35 - 39 years	9	12	40	21	19	0	21	39	79
2017	Age - 40 - 44 years	12	18	38	15	17	0	30	32	79
2017	Age - 45 - 49 years	8	8	31	30	23	0	15	53	64
2017	Age - 50 - 54 years	12	20	34	19	16	0	31	35	62
2017	Age - 55 - 59 years	13	42	24	13	9	0	55	21	33
2017	Age - 60 years and over	21	41	20	18	0	0	62	18	10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	14	23	56	7	0	0	37	7	14
2017	Age - 25 - 29 years	20	30	28	17	4	0	51	21	71
2017	Age - 30 - 34 years	15	36	22	13	12	1	52	26	79
2017	Age - 35 - 39 years	10	26	33	26	4	1	36	30	78
2017	Age - 40 - 44 years	12	33	36	10	10	0	45	19	79
2017	Age - 45 - 49 years	15	19	41	13	13	0	34	25	63
2017	Age - 50 - 54 years	8	36	31	14	11	0	45	25	62
2017	Age - 55 - 59 years	29	31	25	15	0	0	60	15	32
2017	Age - 60 years and over	32	20	11	29	9	0	51	38	10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	51	21	14	7	0	0	58	21	14
2017	Age - 25 - 29 years	16	28	32	11	13	0	0	44	24	71
2017	Age - 30 - 34 years	16	19	32	13	19	0	0	35	33	79
2017	Age - 35 - 39 years	10	23	24	25	16	1	0	34	42	79
2017	Age - 40 - 44 years	9	24	29	23	14	0	1	34	37	79
2017	Age - 45 - 49 years	11	19	28	21	19	0	1	31	41	64
2017	Age - 50 - 54 years	15	27	18	22	15	0	1	43	38	62
2017	Age - 55 - 59 years	18	37	15	24	3	0	3	57	28	33
2017	Age - 60 years and over	32	21	27	10	0	9	0	58	12	10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	28	51	21	0	0	0	79	0	14
2017	Age - 25 - 29 years	26	33	19	13	8	2	60	20	71
2017	Age - 30 - 34 years	27	29	24	6	13	1	57	19	79
2017	Age - 35 - 39 years	24	28	20	15	10	3	54	26	79
2017	Age - 40 - 44 years	25	30	22	14	8	0	55	22	79
2017	Age - 45 - 49 years	19	25	22	20	13	1	44	33	64
2017	Age - 50 - 54 years	33	24	16	12	14	0	58	26	61
2017	Age - 55 - 59 years	43	27	21	6	3	0	70	9	33
2017	Age - 60 years and over	32	50	9	9	0	0	82	9	10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	21	37	7	0	56	7	14
2017	Age - 25 - 29 years	39	38	12	8	3	76	11	71
2017	Age - 30 - 34 years	26	25	22	11	15	51	26	79
2017	Age - 35 - 39 years	17	20	27	27	8	37	36	79
2017	Age - 40 - 44 years	18	35	21	17	8	54	25	79
2017	Age - 45 - 49 years	17	19	38	16	9	37	25	64
2017	Age - 50 - 54 years	31	28	23	12	8	58	19	61
2017	Age - 55 - 59 years	35	37	9	9	9	72	19	32
2017	Age - 60 years and over	52	30	0	18	0	82	18	10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	35	23	7	0	0	0	70	7	14
2017	Age - 25 - 29 years	37	36	16	7	3	0	1	74	10	71
2017	Age - 30 - 34 years	39	30	18	7	4	0	1	70	11	79
2017	Age - 35 - 39 years	32	37	21	8	2	1	0	69	10	79
2017	Age - 40 - 44 years	26	42	19	7	6	0	0	68	14	79
2017	Age - 45 - 49 years	29	30	24	13	2	1	0	60	15	64
2017	Age - 50 - 54 years	22	42	23	8	5	0	0	64	13	61
2017	Age - 55 - 59 years	37	41	16	3	3	0	0	78	6	32
2017	Age - 60 years and over	53	9	38	0	0	0	0	62	0	10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	35	44	21	0	0	0	0	79	0	14
2017	Age - 25 - 29 years	23	45	20	8	4	0	0	68	13	71
2017	Age - 30 - 34 years	25	28	27	13	6	0	1	53	19	79
2017	Age - 35 - 39 years	24	40	26	7	2	1	0	64	9	79
2017	Age - 40 - 44 years	18	42	28	5	7	0	0	60	12	79
2017	Age - 45 - 49 years	16	38	28	11	7	0	0	54	18	64
2017	Age - 50 - 54 years	18	43	16	19	3	0	0	61	22	61
2017	Age - 55 - 59 years	28	41	18	6	7	0	0	69	13	32
2017	Age - 60 years and over	42	29	18	10	0	0	0	71	10	10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	30	21	7	0	0	0	72	7	14
2017	Age - 25 - 29 years	28	32	28	7	4	0	0	61	11	71
2017	Age - 30 - 34 years	28	36	17	14	4	1	0	66	18	79
2017	Age - 35 - 39 years	28	41	22	8	1	0	0	69	9	79
2017	Age - 40 - 44 years	23	47	23	5	2	0	0	70	7	78
2017	Age - 45 - 49 years	32	36	16	7	6	1	0	70	14	64
2017	Age - 50 - 54 years	31	39	10	15	3	0	2	71	19	61
2017	Age - 55 - 59 years	40	41	15	3	0	0	0	81	3	32
2017	Age - 60 years and over	53	9	18	20	0	0	0	62	20	10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	58	35	0	7	0	0	0	93	7	14
2017	Age - 25 - 29 years	25	33	29	8	4	0	0	58	12	71
2017	Age - 30 - 34 years	29	36	24	8	4	0	0	65	11	79
2017	Age - 35 - 39 years	25	41	20	8	4	0	1	67	12	79
2017	Age - 40 - 44 years	27	43	16	12	2	0	0	69	15	79
2017	Age - 45 - 49 years	23	34	21	14	5	3	0	59	19	64
2017	Age - 50 - 54 years	38	29	20	12	2	0	0	67	13	61
2017	Age - 55 - 59 years	40	26	13	19	0	3	0	68	19	32
2017	Age - 60 years and over	41	10	39	9	0	0	0	52	9	10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	93	7	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	57	28	14	0	0	0	1	86	0	71
2017	Age - 30 - 34 years	67	24	4	3	1	0	1	92	4	79
2017	Age - 35 - 39 years	67	20	8	4	1	0	0	88	5	79
2017	Age - 40 - 44 years	67	18	6	3	2	0	4	88	5	79
2017	Age - 45 - 49 years	65	22	5	4	0	1	3	91	4	64
2017	Age - 50 - 54 years	70	22	8	0	0	0	0	92	0	62
2017	Age - 55 - 59 years	71	17	9	3	0	0	0	88	3	33
2017	Age - 60 years and over	53	29	18	0	0	0	0	82	0	10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	100	0	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	83	10	3	3	0	0	1	94	3	71
2017	Age - 30 - 34 years	87	4	4	0	0	1	4	96	0	78
2017	Age - 35 - 39 years	85	10	4	1	0	0	0	95	1	79
2017	Age - 40 - 44 years	77	12	3	3	1	0	4	93	4	79
2017	Age - 45 - 49 years	76	14	6	1	0	1	1	92	1	64
2017	Age - 50 - 54 years	81	11	4	0	2	0	1	94	2	62
2017	Age - 55 - 59 years	88	9	0	3	0	0	0	97	3	33
2017	Age - 60 years and over	91	0	0	9	0	0	0	91	9	10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	86	7	7	0	0	0	0	93	0	14
2017	Age - 25 - 29 years	62	27	6	4	1	0	0	89	6	71
2017	Age - 30 - 34 years	57	26	13	1	1	0	1	84	3	79
2017	Age - 35 - 39 years	51	36	8	2	3	0	0	87	5	79
2017	Age - 40 - 44 years	45	33	13	7	1	0	1	79	9	79
2017	Age - 45 - 49 years	48	40	6	3	2	1	0	89	5	64
2017	Age - 50 - 54 years	51	34	13	0	2	0	0	86	2	62
2017	Age - 55 - 59 years	59	34	6	0	0	0	0	94	0	33
2017	Age - 60 years and over	40	60	0	0	0	0	0	100	0	10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	72	28	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	62	27	8	3	0	0	0	89	3	71
2017	Age - 30 - 34 years	54	32	4	6	2	0	1	87	9	79
2017	Age - 35 - 39 years	60	25	10	2	1	0	1	86	4	79
2017	Age - 40 - 44 years	56	20	16	4	2	0	1	77	6	79
2017	Age - 45 - 49 years	61	23	8	5	1	1	0	86	6	64
2017	Age - 50 - 54 years	50	34	8	5	3	0	0	84	8	62
2017	Age - 55 - 59 years	63	21	6	10	0	0	0	84	10	33
2017	Age - 60 years and over	41	41	9	9	0	0	0	82	9	10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	79	7	0	0	0	0	14	100	0	14
2017	Age - 25 - 29 years	64	14	4	2	0	0	16	93	2	70
2017	Age - 30 - 34 years	54	19	6	4	0	0	17	88	5	79
2017	Age - 35 - 39 years	58	21	5	1	1	0	13	91	3	79
2017	Age - 40 - 44 years	50	27	10	0	0	0	13	89	0	79
2017	Age - 45 - 49 years	55	22	16	3	0	1	3	81	3	64
2017	Age - 50 - 54 years	43	18	14	3	0	2	20	78	4	62
2017	Age - 55 - 59 years	55	24	12	0	0	0	9	87	0	33
2017	Age - 60 years and over	29	41	0	0	0	0	31	100	0	10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	79	21	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	59	24	11	4	0	0	1	84	4	71
2017	Age - 30 - 34 years	63	25	6	3	0	0	3	91	3	78
2017	Age - 35 - 39 years	60	26	6	3	3	0	3	88	6	79
2017	Age - 40 - 44 years	58	24	10	2	2	0	3	85	5	78
2017	Age - 45 - 49 years	62	24	8	4	0	1	0	87	4	62
2017	Age - 50 - 54 years	64	21	11	2	0	0	1	87	2	62
2017	Age - 55 - 59 years	66	28	3	3	0	0	0	94	3	32
2017	Age - 60 years and over	32	59	0	0	0	0	9	100	0	10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	79	21	0	0	0	0	0	100	0	14
2017	Age - 25 - 29 years	76	17	5	2	0	0	0	93	2	71
2017	Age - 30 - 34 years	83	8	4	3	0	0	3	93	3	79
2017	Age - 35 - 39 years	83	8	3	4	1	0	1	92	5	79
2017	Age - 40 - 44 years	73	10	8	1	4	0	4	86	6	79
2017	Age - 45 - 49 years	75	13	8	3	0	1	0	89	3	64
2017	Age - 50 - 54 years	85	8	2	2	1	0	2	95	3	62
2017	Age - 55 - 59 years	82	12	0	0	0	3	3	100	0	33
2017	Age - 60 years and over	80	11	0	0	0	0	9	100	0	10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	56	37	7	0	0	0	93	0	14
2017	Age - 25 - 29 years	49	33	11	6	0	1	83	6	71
2017	Age - 30 - 34 years	47	30	13	7	2	1	78	9	79
2017	Age - 35 - 39 years	50	31	11	6	1	1	81	7	79
2017	Age - 40 - 44 years	52	34	7	4	1	1	87	5	79
2017	Age - 45 - 49 years	56	23	14	6	0	1	80	6	64
2017	Age - 50 - 54 years	51	43	5	0	2	0	93	2	62
2017	Age - 55 - 59 years	67	17	9	3	3	0	85	6	33
2017	Age - 60 years and over	50	40	9	0	0	0	91	0	10

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	51	42	0	0	58	0	14
2017	Age - 25 - 29 years	9	48	28	13	3	56	15	71
2017	Age - 30 - 34 years	3	39	31	16	10	42	27	79
2017	Age - 35 - 39 years	9	21	52	12	6	30	18	79
2017	Age - 40 - 44 years	3	30	52	9	6	33	15	79
2017	Age - 45 - 49 years	3	11	57	23	6	14	30	64
2017	Age - 50 - 54 years	10	32	39	13	6	43	19	62
2017	Age - 55 - 59 years	3	51	34	9	3	54	12	33
2017	Age - 60 years and over	21	30	30	9	9	52	19	10

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	7	58	21	7	0	28	14	14
2017	Age - 25 - 29 years	4	21	30	42	3	0	45	26	71
2017	Age - 30 - 34 years	5	19	54	13	9	0	21	24	79
2017	Age - 35 - 39 years	8	15	40	29	8	0	37	23	79
2017	Age - 40 - 44 years	4	22	41	25	9	0	34	25	79
2017	Age - 45 - 49 years	8	24	48	16	5	0	21	32	64
2017	Age - 50 - 54 years	4	18	35	26	17	0	43	22	61
2017	Age - 55 - 59 years	3	25	21	37	10	3	49	30	32
2017	Age - 60 years and over	19	20	20	21	21	0	42	38	10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	0	51	14	28	0	7	55	30	14
2017	Age - 25 - 29 years	19	41	8	13	7	12	68	23	71
2017	Age - 30 - 34 years	9	38	24	19	6	4	49	26	79
2017	Age - 35 - 39 years	6	38	26	17	6	7	47	25	78
2017	Age - 40 - 44 years	23	33	23	11	7	2	57	19	77
2017	Age - 45 - 49 years	11	40	23	18	4	3	53	23	64
2017	Age - 50 - 54 years	13	44	23	15	3	2	59	18	61
2017	Age - 55 - 59 years	8	55	27	9	0	0	64	9	33
2017	Age - 60 years and over	30	41	9	9	10	0	71	20	10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	7	42	28	23	0	0	49	23	14
2017	Age - 25 - 29 years	10	52	17	11	7	3	63	19	71
2017	Age - 30 - 34 years	10	49	22	14	4	1	59	18	79
2017	Age - 35 - 39 years	12	35	19	25	5	4	49	31	79
2017	Age - 40 - 44 years	19	42	15	16	9	0	60	25	79
2017	Age - 45 - 49 years	10	45	24	14	7	0	55	21	64
2017	Age - 50 - 54 years	20	40	16	12	11	2	61	23	62
2017	Age - 55 - 59 years	22	49	17	6	6	0	71	12	33
2017	Age - 60 years and over	32	29	9	20	0	10	68	22	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 24 years and under	35	65	14
2017	Age - 25 - 29 years	11	89	71
2017	Age - 30 - 34 years	8	92	79
2017	Age - 35 - 39 years	17	83	79
2017	Age - 40 - 44 years	10	90	79
2017	Age - 45 - 49 years	15	85	64
2017	Age - 50 - 54 years	11	89	62
2014	Age - 25 - 29 years	9	91	75
2014	Age - 35 - 39 years	19	81	78
2014	Age - 40 - 44 years	14	86	69
2014	Age - 45 - 49 years	8	92	74

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Age - 35 - 39 years	86	14	14
2017	Age - 45 - 49 years	71	29	10
2014	Age - 35 - 39 years	80	20	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 35 - 39 years	59	16	8	16	0	0	0	75	16	12
2014	Age - 35 - 39 years	68	32	0	0	0	0	0	100	0	12

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 24 years and under	42	42	0	16	0	0	0	42	58	14
2017	Age - 25 - 29 years	43	35	13	3	4	0	1	44	56	71
2017	Age - 30 - 34 years	45	40	6	1	2	5	0	48	52	79
2017	Age - 35 - 39 years	56	33	2	2	1	5	0	59	41	79
2017	Age - 40 - 44 years	57	30	4	2	2	4	1	60	40	79
2017	Age - 45 - 49 years	60	23	8	2	1	6	0	64	36	64
2017	Age - 50 - 54 years	65	24	3	0	0	8	0	71	29	62
2017	Age - 55 - 59 years	61	21	9	0	0	9	0	67	33	33
2017	Age - 60 years and over	70	20	10	0	0	0	0	70	30	10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	18	39
2017	Age - 30 - 34 years	5	38
2017	Age - 35 - 39 years	6	31
2017	Age - 40 - 44 years	6	29
2017	Age - 45 - 49 years	10	20
2017	Age - 50 - 54 years	6	16
2017	Age - 55 - 59 years	11	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	21	39
2017	Age - 30 - 34 years	16	38
2017	Age - 35 - 39 years	29	31
2017	Age - 40 - 44 years	14	29
2017	Age - 45 - 49 years	31	20
2017	Age - 50 - 54 years	0	16
2017	Age - 55 - 59 years	11	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	33	39
2017	Age - 30 - 34 years	13	38
2017	Age - 35 - 39 years	13	31
2017	Age - 40 - 44 years	8	29
2017	Age - 45 - 49 years	5	20
2017	Age - 50 - 54 years	0	16
2017	Age - 55 - 59 years	0	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	18	39
2017	Age - 30 - 34 years	21	38
2017	Age - 35 - 39 years	19	31
2017	Age - 40 - 44 years	24	29
2017	Age - 45 - 49 years	6	20
2017	Age - 50 - 54 years	7	16
2017	Age - 55 - 59 years	9	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	2	39
2017	Age - 30 - 34 years	5	38
2017	Age - 35 - 39 years	4	31
2017	Age - 40 - 44 years	3	29
2017	Age - 45 - 49 years	10	20
2017	Age - 50 - 54 years	0	16
2017	Age - 55 - 59 years	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Age - 25 - 29 years	46	39
2017	Age - 30 - 34 years	47	38
2017	Age - 35 - 39 years	52	31
2017	Age - 40 - 44 years	62	29
2017	Age - 45 - 49 years	70	20
2017	Age - 50 - 54 years	88	16
2017	Age - 55 - 59 years	89	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Age - 25 - 29 years	10	68	11	3	0	8	37
2017	Age - 30 - 34 years	18	61	11	3	3	5	38
2017	Age - 35 - 39 years	24	67	6	0	0	3	31
2017	Age - 40 - 44 years	27	60	3	3	0	6	29
2017	Age - 45 - 49 years	19	42	14	9	0	15	21
2017	Age - 50 - 54 years	26	74	0	0	0	0	15
2017	Age - 55 - 59 years	21	70	9	0	0	0	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	33	26	13	10	8	0	10	66	20	39
2017	Age - 30 - 34 years	36	31	8	7	2	0	15	79	11	39
2017	Age - 35 - 39 years	43	22	13	3	3	4	12	77	8	31
2017	Age - 40 - 44 years	32	42	11	0	0	0	16	87	0	30
2017	Age - 45 - 49 years	36	17	17	15	0	0	15	63	17	22
2017	Age - 50 - 54 years	39	18	25	0	6	0	11	64	7	17
2017	Age - 55 - 59 years	70	9	21	0	0	0	0	79	0	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Age - 25 - 29 years	5	5	5	7	11	2	64	30	55	39
2017	Age - 30 - 34 years	5	16	8	0	11	16	45	53	27	39
2017	Age - 35 - 39 years	0	16	13	0	6	7	58	46	17	31
2017	Age - 40 - 44 years	11	3	7	4	6	6	62	45	33	30
2017	Age - 45 - 49 years	18	0	4	14	14	0	49	37	55	22
2017	Age - 50 - 54 years	16	12	19	0	6	6	41	52	12	17
2017	Age - 55 - 59 years	11	11	39	0	0	11	30	35	0	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 113. What is your age group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)