2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	23	55	10	10	3	77	13	31
2017	Scientific and Professional	38	43	2	11	6	81	17	118
2017	Administration and Foreign Services	38	45	5	9	2	84	11	343
2017	Administrative Support	38	46	8	2	6	84	8	50
2017	Other	39	47	5	9	0	86	9	21
2014	Executive	33	48	3	16	0	81	16	37
2014	Scientific and Professional	44	35	6	13	2	79	15	108
2014	Administration and Foreign Services	43	45	4	7	1	87	8	355
2014	Administrative Support	36	55	0	7	2	90	10	42

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	19	3	0	3	0	0	94	3	31
2017	Scientific and Professional	67	25	2	4	2	0	0	92	6	117
2017	Administration and Foreign Services	69	24	4	2	1	0	0	93	3	342
2017	Administrative Support	68	24	0	6	0	2	0	94	6	50
2017	Other	86	14	0	0	0	0	0	100	0	21
2014	Executive	70	22	5	3	0	0	0	92	3	37
2014	Scientific and Professional	64	24	4	6	2	0	1	89	8	108
2014	Administration and Foreign Services	68	23	4	3	1	1	0	92	5	355
2014	Administrative Support	69	24	5	2	0	0	0	93	2	42

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	29	6	3	6	0	0	84	10	31
2017	Scientific and Professional	47	33	6	9	6	0	0	80	14	118
2017	Administration and Foreign Services	51	33	6	8	3	0	0	84	11	343
2017	Administrative Support	58	22	8	8	4	0	0	80	12	49
2017	Other	67	14	14	5	0	0	0	81	5	21
2014	Executive	57	27	3	8	5	0	0	84	13	37
2014	Scientific and Professional	49	22	6	11	9	1	1	72	21	108
2014	Administration and Foreign Services	51	29	6	9	3	0	1	81	12	355
2014	Administrative Support	45	41	2	5	2	0	5	90	8	42

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	22	10	10	0	0	81	10	31
2017	Scientific and Professional	42	35	6	9	7	1	78	16	118
2017	Administration and Foreign Services	39	34	8	11	7	0	74	18	342
2017	Administrative Support	46	38	2	8	6	0	84	14	50
2017	Other	72	28	0	0	0	0	100	0	21
2014	Executive	46	30	5	8	11	0	75	19	37
2014	Scientific and Professional	30	27	6	25	11	0	57	36	108
2014	Administration and Foreign Services	30	29	8	17	16	0	59	33	355
2014	Administrative Support	38	33	12	14	2	0	71	17	42

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	29	13	6	0	0	81	6	31
2017	Scientific and Professional	37	35	14	11	3	1	72	14	118
2017	Administration and Foreign Services	36	38	13	8	5	0	74	13	342
2017	Administrative Support	28	40	18	8	6	0	68	14	50
2017	Other	20	52	23	5	0	0	72	5	21
2014	Executive	41	46	11	3	0	0	87	3	37
2014	Scientific and Professional	39	34	9	8	7	2	74	16	108
2014	Administration and Foreign Services	34	40	11	11	4	1	74	15	355
2014	Administrative Support	24	41	19	12	2	2	66	15	42

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	48	36	3	13	0	0	84	13	31
2017	Scientific and Professional	37	37	14	10	2	0	74	12	118
2017	Administration and Foreign Services	35	44	11	5	4	0	79	9	343
2017	Administrative Support	26	50	14	4	6	0	75	10	50
2017	Other	39	47	5	5	5	0	86	9	21
2014	Executive	46	40	3	8	3	0	87	11	37
2014	Scientific and Professional	24	49	13	10	4	0	73	14	108
2014	Administration and Foreign Services	38	39	12	9	2	0	76	11	355
2014	Administrative Support	38	17	21	12	10	2	56	22	42

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	19	3	3	0	0	94	3	31
2017	Scientific and Professional	40	41	8	9	2	0	81	11	118
2017	Administration and Foreign Services	42	42	6	7	2	0	84	9	342
2017	Administrative Support	38	43	9	6	4	0	81	10	50
2017	Other	30	42	23	0	0	5	75	0	21
2014	Executive	60	38	0	3	0	0	97	3	37
2014	Scientific and Professional	39	40	6	13	2	0	79	15	108
2014	Administration and Foreign Services	47	38	8	5	2	0	85	7	354
2014	Administrative Support	33	26	10	19	12	0	59	31	42

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	62	22	13	3	0	0	0	84	3	31
2017	Scientific and Professional	46	39	7	5	1	1	0	86	6	118
2017	Administration and Foreign Services	49	40	5	4	2	0	0	88	6	341
2017	Administrative Support	44	37	12	4	4	0	0	80	8	50
2017	Other	58	42	0	0	0	0	0	100	0	21
2014	Executive	59	30	3	6	3	0	0	89	9	37
2014	Scientific and Professional	47	36	5	9	2	1	0	84	11	107
2014	Administration and Foreign Services	49	35	7	7	2	1	0	84	8	355
2014	Administrative Support	38	43	7	7	0	2	2	85	8	42

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	35	39	6	16	3	0	0	74	19	31
2017	Scientific and Professional	42	35	7	7	6	2	2	80	13	118
2017	Administration and Foreign Services	50	29	10	7	4	0	0	79	10	342
2017	Administrative Support	46	33	8	10	4	0	0	78	14	50
2017	Other	53	28	14	5	0	0	0	81	5	21
2014	Executive	33	38	8	11	8	3	0	72	19	37
2014	Scientific and Professional	36	37	9	10	6	1	0	74	17	108
2014	Administration and Foreign Services	46	34	10	7	3	0	1	80	10	354
2014	Administrative Support	38	33	17	5	7	0	0	71	12	42

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	0	6	6	26	0	58	8	77	31
2017	Scientific and Professional	19	20	14	13	8	5	22	53	29	118
2017	Administration and Foreign Services	32	18	15	11	7	2	16	60	21	343
2017	Administrative Support	34	22	12	12	10	0	10	63	24	50
2017	Other	23	14	9	0	0	9	44	80	0	21
2014	Executive	3	11	8	5	13	0	59	34	46	37
2014	Scientific and Professional	23	20	11	11	12	4	18	56	30	108
2014	Administration and Foreign Services	30	23	11	10	10	1	14	63	24	355
2014	Administrative Support	21	29	12	7	7	0	24	66	19	42

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	32	3	16	3	0	77	19	31
2017	Scientific and Professional	30	46	11	7	6	0	76	13	117
2017	Administration and Foreign Services	28	44	13	9	6	1	72	14	343
2017	Administrative Support	26	48	12	8	6	0	74	14	50
2017	Other	39	42	14	0	5	0	81	5	21
2014	Executive	38	48	8	3	3	0	87	5	37
2014	Scientific and Professional	24	47	14	9	6	0	71	15	108
2014	Administration and Foreign Services	29	46	12	10	3	1	75	13	355
2014	Administrative Support	26	33	14	12	14	0	59	26	42

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	32	23	23	3	0	0	51	26	31
2017	Scientific and Professional	25	40	13	12	8	1	1	66	21	118
2017	Administration and Foreign Services	29	35	17	12	7	0	0	64	19	343
2017	Administrative Support	28	32	16	14	8	0	2	61	22	50
2017	Other	44	42	5	5	0	5	0	90	5	21
2014	Executive	33	30	13	16	8	0	0	62	24	37
2014	Scientific and Professional	22	30	20	20	5	2	1	53	26	108
2014	Administration and Foreign Services	28	40	13	12	6	0	0	69	18	354
2014	Administrative Support	24	29	7	26	14	0	0	52	41	42

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	38	49	3	6	3	87	10	31
2017	Scientific and Professional	37	44	11	4	4	81	8	118
2017	Administration and Foreign Services	27	45	11	13	5	71	18	343
2017	Administrative Support	28	42	6	20	4	70	24	50
2017	Other	44	37	14	0	5	81	5	21

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	19	3	3	0	0	94	3	31
2017	Scientific and Professional	39	50	7	3	1	0	89	4	116
2017	Administration and Foreign Services	38	42	10	5	3	1	81	8	342
2017	Administrative Support	36	52	4	6	2	0	88	8	50
2017	Other	39	33	14	5	9	0	72	14	21
2014	Executive	65	32	0	0	3	0	97	3	37
2014	Scientific and Professional	40	44	11	2	3	0	84	5	108
2014	Administration and Foreign Services	44	40	10	4	1	1	84	5	355
2014	Administrative Support	40	43	5	2	7	2	85	10	42

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	29	26	10	3	0	61	13	31
2017	Scientific and Professional	23	47	12	9	9	1	71	18	117
2017	Administration and Foreign Services	31	38	15	10	6	1	69	16	342
2017	Administrative Support	28	28	26	8	10	0	56	18	50
2017	Other	30	47	19	0	5	0	77	5	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	49	51	0	0	0	0	0	100	0	31
2017	Scientific and Professional	43	40	10	4	3	0	0	83	7	118
2017	Administration and Foreign Services	44	37	11	4	3	1	0	82	6	341
2017	Administrative Support	52	31	10	4	2	0	0	84	6	50
2017	Other	34	47	14	5	0	0	0	81	5	21
2014	Executive	62	27	8	0	3	0	0	89	3	37
2014	Scientific and Professional	48	31	12	4	4	0	1	80	7	108
2014	Administration and Foreign Services	57	33	6	1	1	0	0	91	3	355
2014	Administrative Support	57	29	7	7	0	0	0	86	7	42

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	29	0	6	0	0	0	94	6	31
2017	Scientific and Professional	25	44	14	8	8	1	0	69	17	117
2017	Administration and Foreign Services	31	43	11	10	4	1	0	75	14	342
2017	Administrative Support	18	46	18	10	8	0	0	64	18	50
2017	Other	30	47	19	5	0	0	0	77	5	21
2014	Executive	59	36	0	0	6	0	0	94	6	36
2014	Scientific and Professional	18	41	18	13	11	0	0	59	24	108
2014	Administration and Foreign Services	25	42	15	13	5	1	0	67	18	355
2014	Administrative Support	17	38	21	14	5	0	5	57	20	42

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	32	6	3	0	0	90	3	31
2017	Scientific and Professional	29	30	21	8	10	2	60	18	117
2017	Administration and Foreign Services	37	35	13	9	6	0	72	15	342
2017	Administrative Support	30	39	16	6	8	0	69	14	50
2017	Other	48	33	14	5	0	0	81	5	21
2014	Executive	52	38	3	5	3	0	89	8	37
2014	Scientific and Professional	22	35	13	17	11	2	59	28	108
2014	Administration and Foreign Services	29	39	14	12	5	0	69	17	355
2014	Administrative Support	21	38	24	10	5	2	61	15	42

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	48	32	10	3	3	3	83	7	31
2017	Scientific and Professional	21	53	15	4	6	1	75	10	118
2017	Administration and Foreign Services	35	36	13	10	4	1	72	14	341
2017	Administrative Support	26	42	16	14	2	0	68	16	50
2017	Other	34	42	19	5	0	0	77	5	21
2014	Executive	46	40	5	3	5	0	87	8	37
2014	Scientific and Professional	29	39	17	11	5	0	67	16	108
2014	Administration and Foreign Services	31	42	14	8	5	0	74	12	355
2014	Administrative Support	26	31	24	12	7	0	57	19	42

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	26	3	16	3	0	77	19	31
2017	Scientific and Professional	36	39	14	7	4	0	74	12	118
2017	Administration and Foreign Services	32	45	13	5	5	0	77	10	342
2017	Administrative Support	39	41	10	6	4	0	80	10	50
2017	Other	53	33	9	0	5	0	86	5	21
2014	Executive	49	32	13	0	5	0	81	5	37
2014	Scientific and Professional	34	34	18	10	3	1	69	13	108
2014	Administration and Foreign Services	35	45	12	5	2	0	81	7	355
2014	Administrative Support	28	48	7	7	10	0	76	17	42

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	16	16	23	16	29	0	0	32	45	31
2017	Scientific and Professional	48	34	10	3	3	0	1	83	7	118
2017	Administration and Foreign Services	41	32	14	10	2	1	1	75	11	341
2017	Administrative Support	47	32	14	0	6	0	2	80	6	50
2017	Other	58	38	5	0	0	0	0	95	0	21
2014	Executive	11	35	11	19	24	0	0	46	44	37
2014	Scientific and Professional	44	32	15	7	1	0	1	77	8	108
2014	Administration and Foreign Services	46	34	14	4	2	0	0	80	6	355
2014	Administrative Support	50	31	12	2	5	0	0	81	7	42

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	22	49	16	10	0	0	26	26	31
2017	Scientific and Professional	4	21	35	13	18	2	6	34	27	117
2017	Administration and Foreign Services	11	25	39	15	7	1	2	23	37	342
2017	Administrative Support	8	20	32	21	13	0	6	35	30	49
2017	Other	0	0	47	39	9	0	5	51	0	21
2014	Executive	5	24	35	22	11	3	0	34	30	37
2014	Scientific and Professional	7	20	33	27	10	1	3	38	28	108
2014	Administration and Foreign Services	10	25	42	18	3	1	1	21	35	354
2014	Administrative Support	7	31	33	14	5	5	5	21	42	42

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	19	65	0	13	0	0	13	22	31
2017	Scientific and Professional	7	17	26	17	19	6	7	42	28	117
2017	Administration and Foreign Services	12	20	32	17	13	2	4	32	34	338
2017	Administrative Support	8	20	34	14	17	0	6	33	30	49
2017	Other	5	0	14	53	19	5	5	79	5	21
2014	Executive	3	22	22	32	19	3	0	53	25	37
2014	Scientific and Professional	10	13	28	29	15	1	4	46	25	108
2014	Administration and Foreign Services	8	13	35	30	11	2	1	42	22	354
2014	Administrative Support	7	36	29	7	10	5	7	19	49	42

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	16	3	36	29	16	0	0	45	19	31
2017	Scientific and Professional	15	19	31	18	10	2	5	30	37	116
2017	Administration and Foreign Services	17	25	31	11	9	3	4	22	45	341
2017	Administrative Support	10	28	20	14	13	4	10	32	45	49
2017	Other	9	19	25	23	14	5	5	41	31	21
2014	Executive	27	22	32	8	8	3	0	17	50	37
2014	Scientific and Professional	15	27	31	14	5	1	7	21	46	108
2014	Administration and Foreign Services	19	30	33	12	5	0	1	17	49	355
2014	Administrative Support	10	24	26	10	10	12	10	24	42	42

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	10	26	26	32	6	0	0	39	35	31
2017	Scientific and Professional	2	18	33	22	20	2	3	45	21	116
2017	Administration and Foreign Services	8	18	36	23	11	1	3	35	28	341
2017	Administrative Support	4	10	28	20	23	0	14	50	16	49
2017	Other	0	0	14	30	47	5	5	84	0	21
2014	Executive	11	19	41	22	5	3	0	28	30	37
2014	Scientific and Professional	2	14	31	31	16	1	6	50	17	107
2014	Administration and Foreign Services	5	18	40	27	8	1	0	35	24	353
2014	Administrative Support	2	10	38	24	14	5	7	43	14	42

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	16	16	45	19	3	0	0	23	32	31
2017	Scientific and Professional	14	22	23	16	19	3	3	37	38	116
2017	Administration and Foreign Services	13	20	31	20	11	1	4	33	35	340
2017	Administrative Support	10	8	34	19	12	4	12	37	21	49
2017	Other	0	5	14	28	44	5	5	79	5	21
2014	Executive	19	22	35	13	8	3	0	22	42	37
2014	Scientific and Professional	17	19	33	11	14	2	5	26	38	108
2014	Administration and Foreign Services	16	25	32	18	5	1	2	24	43	354
2014	Administrative Support	26	24	24	14	5	0	7	21	54	42

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	10	29	36	19	6	0	0	26	38	31
2017	Scientific and Professional	10	29	28	20	7	3	3	29	42	117
2017	Administration and Foreign Services	17	25	23	17	9	3	4	29	46	340
2017	Administrative Support	20	18	26	8	17	6	6	28	43	50
2017	Other	14	0	44	9	19	9	5	33	16	21
2014	Executive	3	11	35	41	8	3	0	50	14	37
2014	Scientific and Professional	8	17	32	23	14	1	6	40	26	107
2014	Administration and Foreign Services	6	19	30	26	13	2	4	42	26	354
2014	Administrative Support	14	19	26	24	10	2	5	36	36	42

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	7	13	60	17	3	0	0	20	20	30
2017	Scientific and Professional	11	24	31	20	8	2	3	30	37	117
2017	Administration and Foreign Services	15	18	37	15	9	3	3	25	35	342
2017	Administrative Support	10	16	29	16	13	8	8	35	31	49
2017	Other	5	14	25	19	19	14	5	46	23	21
2014	Executive	11	30	40	16	3	0	0	19	41	37
2014	Scientific and Professional	15	18	31	23	7	3	4	33	35	108
2014	Administration and Foreign Services	12	22	41	16	6	2	1	23	35	353
2014	Administrative Support	7	22	24	22	10	7	7	37	34	41

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	71	23	0	6	0	0	0	94	6	31
2017	Scientific and Professional	57	31	4	4	3	1	0	89	7	117
2017	Administration and Foreign Services	63	27	3	4	2	0	0	91	6	342
2017	Administrative Support	66	26	2	2	2	0	2	94	4	50
2017	Other	58	23	5	9	5	0	0	81	14	21
2014	Executive	81	11	3	3	3	0	0	92	5	37
2014	Scientific and Professional	63	21	4	9	3	0	0	84	12	108
2014	Administration and Foreign Services	73	18	3	4	2	0	0	92	6	355
2014	Administrative Support	69	26	2	2	0	0	0	95	2	42

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	42	39	10	3	6	0	0	81	10	31
2017	Scientific and Professional	18	36	19	5	12	7	3	61	18	117
2017	Administration and Foreign Services	29	31	14	10	6	5	6	67	18	341
2017	Administrative Support	26	24	21	10	8	6	4	57	20	49
2017	Other	44	33	19	0	0	0	5	80	0	21
2014	Executive	38	48	8	3	3	0	0	87	5	37
2014	Scientific and Professional	20	28	19	14	11	4	5	52	27	108
2014	Administration and Foreign Services	26	30	17	9	8	6	5	62	19	355
2014	Administrative Support	26	36	17	12	5	5	0	65	18	42

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	29	6	0	0	0	94	0	31
2017	Scientific and Professional	44	32	6	9	8	2	77	17	118
2017	Administration and Foreign Services	49	29	8	8	6	1	78	14	343
2017	Administrative Support	36	42	13	8	2	0	78	10	50
2017	Other	53	37	9	0	0	0	91	0	21
2014	Executive	70	24	5	0	0	0	95	0	37
2014	Scientific and Professional	42	30	10	11	6	0	72	18	108
2014	Administration and Foreign Services	45	31	9	8	6	1	76	14	355
2014	Administrative Support	43	24	7	19	7	0	67	26	42

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	35	10	0	0	0	0	90	0	31
2017	Scientific and Professional	41	39	8	6	2	3	0	83	8	118
2017	Administration and Foreign Services	37	37	11	7	5	2	1	76	13	343
2017	Administrative Support	18	41	23	10	4	4	0	62	14	50
2017	Other	44	52	0	5	0	0	0	95	5	21
2014	Executive	44	46	3	5	0	3	0	92	6	37
2014	Scientific and Professional	37	39	10	6	6	3	0	78	12	108
2014	Administration and Foreign Services	32	42	13	6	5	1	1	76	11	355
2014	Administrative Support	21	43	17	14	5	0	0	64	19	42

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	77	13	6	3	0	0	0	90	3	31
2017	Scientific and Professional	37	36	9	3	5	7	2	81	9	118
2017	Administration and Foreign Services	33	26	13	13	6	9	1	65	21	343
2017	Administrative Support	20	30	10	22	6	12	0	57	31	50
2017	Other	39	28	9	0	5	19	0	83	6	21
2014	Executive	57	27	8	5	0	3	0	86	6	37
2014	Scientific and Professional	35	30	11	7	8	8	0	71	17	108
2014	Administration and Foreign Services	28	34	12	8	8	7	2	68	18	355
2014	Administrative Support	17	36	19	12	7	5	5	58	21	42

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	49	10	13	3	0	0	74	16	31
2017	Scientific and Professional	10	25	14	17	11	24	1	45	37	118
2017	Administration and Foreign Services	14	22	17	19	9	16	3	44	35	343
2017	Administrative Support	8	28	14	24	8	12	6	44	39	50
2017	Other	9	30	14	9	0	38	0	63	15	21
2014	Executive	16	46	8	16	11	3	0	64	28	37
2014	Scientific and Professional	6	25	13	21	16	15	6	38	46	108
2014	Administration and Foreign Services	10	21	21	13	15	17	4	38	35	354
2014	Administrative Support	7	19	17	14	19	24	0	34	44	42

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	42	52	3	3	0	0	94	3	31
2017	Scientific and Professional	44	40	8	4	3	1	85	7	118
2017	Administration and Foreign Services	44	42	7	6	1	0	86	7	343
2017	Administrative Support	36	38	12	10	4	0	74	14	50
2017	Other	67	23	5	5	0	0	91	5	21
2014	Executive	62	38	0	0	0	0	100	0	37
2014	Scientific and Professional	33	46	8	7	4	1	80	11	108
2014	Administration and Foreign Services	43	39	10	5	3	0	82	8	355
2014	Administrative Support	26	52	14	7	0	0	79	7	42

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	52	6	10	0	0	0	84	10	31
2017	Scientific and Professional	41	38	6	7	7	2	1	81	14	118
2017	Administration and Foreign Services	44	34	10	8	4	0	1	78	12	343
2017	Administrative Support	34	28	16	12	4	2	4	66	17	50
2017	Other	52	19	5	9	5	0	11	79	16	21
2014	Executive	33	48	3	11	5	0	0	81	16	37
2014	Scientific and Professional	30	35	14	12	8	0	0	66	20	108
2014	Administration and Foreign Services	40	35	12	8	5	0	0	75	13	355
2014	Administrative Support	31	29	19	7	7	5	2	64	15	42

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	29	6	3	3	3	0	87	7	31
2017	Scientific and Professional	51	33	4	5	4	3	0	86	10	118
2017	Administration and Foreign Services	49	29	11	5	3	2	1	79	9	342
2017	Administrative Support	36	32	12	6	8	6	0	72	15	50
2017	Other	61	19	5	5	0	5	6	89	5	21
2014	Executive	41	35	19	0	5	0	0	76	5	37
2014	Scientific and Professional	39	35	10	10	3	3	0	76	13	108
2014	Administration and Foreign Services	41	34	11	8	4	2	1	77	12	355
2014	Administrative Support	33	26	19	12	5	2	2	63	18	42

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	39	6	0	3	0	0	90	3	31
2017	Scientific and Professional	51	34	5	7	3	0	0	85	10	118
2017	Administration and Foreign Services	46	34	9	7	4	0	0	80	11	343
2017	Administrative Support	36	36	14	10	2	2	0	74	12	50
2017	Other	56	14	9	5	5	0	11	79	11	21
2014	Executive	38	46	8	3	5	0	0	84	8	37
2014	Scientific and Professional	39	34	12	7	7	0	0	74	14	108
2014	Administration and Foreign Services	42	33	9	11	5	1	0	75	16	354
2014	Administrative Support	32	46	5	10	5	0	2	80	15	41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	84	6	6	0	3	0	90	3	31
2017	Scientific and Professional	83	9	2	3	2	1	93	5	118
2017	Administration and Foreign Services	81	16	1	2	0	0	97	2	343
2017	Administrative Support	76	24	0	0	0	0	100	0	50
2017	Other	80	9	0	0	5	6	95	5	21
2014	Executive	89	3	0	3	5	0	92	8	37
2014	Scientific and Professional	73	18	4	2	2	2	92	4	108
2014	Administration and Foreign Services	80	14	2	2	1	0	95	4	355
2014	Administrative Support	81	14	2	0	2	0	95	2	42

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	16	10	16	10	3	13	57	31	31
2017	Scientific and Professional	52	26	5	6	4	3	3	84	11	118
2017	Administration and Foreign Services	58	25	7	4	3	2	2	86	7	342
2017	Administrative Support	30	32	8	12	6	8	4	70	20	50
2017	Other	56	23	5	5	0	5	6	89	5	21
2014	Executive	46	30	3	3	11	0	8	82	15	37
2014	Scientific and Professional	43	32	4	9	9	0	4	77	19	108
2014	Administration and Foreign Services	54	24	7	5	3	3	3	84	9	355
2014	Administrative Support	48	21	10	5	5	5	7	78	11	42

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	32	10	0	0	0	0	90	0	31
2017	Scientific and Professional	58	24	5	7	6	1	0	83	12	118
2017	Administration and Foreign Services	63	22	4	6	3	1	1	86	10	341
2017	Administrative Support	47	31	12	2	6	2	0	80	8	50
2017	Other	52	28	9	5	0	0	6	85	5	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	35	42	19	3	0	0	0	77	3	31
2017	Scientific and Professional	59	25	4	9	3	0	0	84	12	118
2017	Administration and Foreign Services	59	25	8	4	2	2	0	86	6	342
2017	Administrative Support	40	36	16	6	2	0	0	76	8	50
2017	Other	61	19	9	5	0	0	6	85	5	21

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	29	13	3	3	0	0	81	6	31
2017	Scientific and Professional	53	29	3	7	7	1	0	83	14	118
2017	Administration and Foreign Services	53	28	8	7	4	0	0	81	10	341
2017	Administrative Support	38	34	16	4	6	2	0	74	10	50
2017	Other	56	23	5	9	0	0	6	85	10	21
2014	Executive	54	32	3	8	3	0	0	87	11	37
2014	Scientific and Professional	37	33	7	15	8	0	0	69	23	108
2014	Administration and Foreign Services	47	30	11	6	6	0	0	77	12	355
2014	Administrative Support	40	36	7	7	10	0	0	76	17	42

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	35	49	10	0	6	0	0	84	6	31
2017	Scientific and Professional	7	59	13	0	4	9	8	80	4	25
2017	Administration and Foreign Services	29	39	17	2	3	1	9	76	6	93
2014	Executive	28	39	11	11	6	6	0	71	18	36
2014	Scientific and Professional	17	41	0	13	4	4	21	77	23	24
2014	Administration and Foreign Services	30	39	8	8	3	4	7	78	13	87

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	42	39	10	10	0	0	0	81	10	31
2017	Scientific and Professional	24	31	14	9	5	16	0	66	17	118
2017	Administration and Foreign Services	26	37	17	8	5	7	0	68	14	343
2017	Administrative Support	30	38	14	10	2	6	0	72	13	50
2017	Other	53	28	5	0	0	9	5	95	0	21
2014	Executive	46	38	5	5	3	3	0	86	8	37
2014	Scientific and Professional	25	25	20	7	6	17	0	61	15	108
2014	Administration and Foreign Services	23	41	17	6	4	9	0	70	11	355
2014	Administrative Support	19	33	19	7	5	17	0	63	14	42

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	38	45	10	0	6	0	0	84	6	31
2017	Scientific and Professional	20	47	12	9	6	6	0	71	17	118
2017	Administration and Foreign Services	23	40	16	12	6	2	1	65	19	343
2017	Administrative Support	24	32	14	18	6	4	2	59	26	50
2017	Other	34	33	19	0	0	9	5	78	0	21
2014	Executive	35	46	5	3	8	3	0	83	11	37
2014	Scientific and Professional	25	20	28	14	9	4	0	47	24	108
2014	Administration and Foreign Services	21	39	19	12	5	4	0	63	17	355
2014	Administrative Support	17	36	26	14	7	0	0	52	21	42

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	29	51	10	6	3	0	0	81	10	31
2017	Scientific and Professional	10	36	17	15	8	13	0	54	27	118
2017	Administration and Foreign Services	14	35	23	14	8	6	1	53	23	342
2017	Administrative Support	14	42	19	18	0	6	0	60	20	50
2017	Other	34	42	9	5	0	5	5	84	5	21
2014	Executive	5	57	19	11	8	0	0	62	19	37
2014	Scientific and Professional	15	25	19	21	10	9	0	44	35	108
2014	Administration and Foreign Services	13	34	20	16	9	9	0	52	27	354
2014	Administrative Support	7	24	28	14	7	17	2	38	27	42

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	36	16	3	0	0	0	81	3	31
2017	Scientific and Professional	14	39	19	10	10	7	0	58	22	118
2017	Administration and Foreign Services	24	36	15	11	8	6	1	64	21	342
2017	Administrative Support	22	27	20	25	2	4	0	52	28	50
2017	Other	44	42	0	5	0	5	5	95	5	21
2014	Executive	35	35	13	5	3	8	0	77	9	37
2014	Scientific and Professional	17	25	20	20	10	8	0	46	32	108
2014	Administration and Foreign Services	17	29	20	15	9	10	0	51	27	355
2014	Administrative Support	12	29	21	19	12	7	0	44	33	42

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	74	3	3	0	0	0	94	3	31
2017	Scientific and Professional	15	35	22	16	8	4	0	52	25	118
2017	Administration and Foreign Services	17	40	19	13	9	2	1	58	22	342
2017	Administrative Support	16	33	28	18	2	2	0	51	21	50
2017	Other	19	44	14	9	0	14	0	73	11	21
2014	Executive	5	68	8	11	8	0	0	73	19	37
2014	Scientific and Professional	11	27	21	23	14	3	0	40	38	108
2014	Administration and Foreign Services	15	36	22	15	9	3	0	53	25	354
2014	Administrative Support	12	33	14	17	14	10	0	50	34	42

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	40	43	7	7	3	0	83	10	30
2017	Scientific and Professional	21	47	14	11	4	4	71	15	118
2017	Administration and Foreign Services	29	42	17	7	4	1	71	11	343
2017	Administrative Support	24	50	14	8	2	2	75	10	50
2017	Other	14	58	9	14	0	5	75	15	21
2014	Executive	27	46	13	11	3	0	73	13	37
2014	Scientific and Professional	20	40	23	11	5	1	61	16	108
2014	Administration and Foreign Services	29	43	13	11	3	1	73	14	355
2014	Administrative Support	26	36	17	12	5	5	65	18	42

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	70	27	3	0	0	0	0	97	0	30
2017	Scientific and Professional	35	45	11	2	0	7	0	86	2	118
2017	Administration and Foreign Services	32	47	11	4	2	4	0	82	7	343
2017	Administrative Support	40	46	4	4	0	6	0	92	4	50
2017	Other	48	37	5	5	0	5	0	90	5	21
2014	Executive	65	33	3	0	0	0	0	97	0	37
2014	Scientific and Professional	34	45	9	1	2	8	0	87	3	108
2014	Administration and Foreign Services	31	45	12	4	1	5	2	82	5	355
2014	Administrative Support	33	29	24	2	0	12	0	70	3	42

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	67	20	13	0	0	0	0	87	0	30
2017	Scientific and Professional	30	33	19	9	5	3	0	65	15	117
2017	Administration and Foreign Services	34	38	10	10	3	3	1	76	14	343
2017	Administrative Support	37	37	13	0	4	4	6	82	4	49
2017	Other	39	19	19	19	0	5	0	61	20	21
2014	Executive	65	22	3	8	3	0	0	87	11	37
2014	Scientific and Professional	30	41	10	9	6	3	1	73	16	108
2014	Administration and Foreign Services	30	40	10	10	5	4	1	74	16	355
2014	Administrative Support	26	43	10	7	0	10	5	81	8	42

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	53	23	23	0	0	0	0	77	0	30
2017	Scientific and Professional	11	40	21	17	6	4	1	54	24	118
2017	Administration and Foreign Services	22	36	21	10	6	5	1	62	16	343
2017	Administrative Support	10	38	30	12	4	4	2	51	17	50
2017	Other	30	33	19	5	5	9	0	69	10	21
2014	Executive	52	30	8	11	0	0	0	81	11	37
2014	Scientific and Professional	16	34	19	17	8	7	0	53	27	108
2014	Administration and Foreign Services	18	29	22	13	8	8	3	53	23	355
2014	Administrative Support	12	19	21	5	10	24	10	46	21	42

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	30	13	20	3	17	0	17	52	24	30
2017	Scientific and Professional	8	27	16	18	14	13	3	42	38	118
2017	Administration and Foreign Services	14	22	23	13	12	11	5	43	30	342
2017	Administrative Support	20	26	18	12	8	8	8	55	24	50
2017	Other	25	14	14	14	14	9	9	48	35	21
2014	Executive	35	13	11	16	5	3	16	60	26	37
2014	Scientific and Professional	13	20	21	17	14	12	3	39	36	108
2014	Administration and Foreign Services	14	19	21	13	14	13	6	41	34	355
2014	Administrative Support	17	19	19	10	12	17	7	47	28	42

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	71	26	3	0	0	0	0	97	0	31
2017	Scientific and Professional	56	24	10	8	2	0	0	80	10	116
2017	Administration and Foreign Services	59	28	6	4	2	0	1	88	6	343
2017	Administrative Support	52	29	4	6	4	2	2	84	11	48
2017	Other	48	42	5	0	5	0	0	91	5	21
2014	Executive	73	22	0	3	3	0	0	95	5	37
2014	Scientific and Professional	57	24	8	7	2	0	2	82	9	108
2014	Administration and Foreign Services	58	27	6	6	2	1	1	86	8	355
2014	Administrative Support	52	31	5	5	0	0	7	90	5	42

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	19	6	0	0	0	0	94	0	31
2017	Scientific and Professional	65	18	7	3	1	5	2	89	4	117
2017	Administration and Foreign Services	69	22	3	1	1	1	2	93	3	341
2017	Administrative Support	56	33	0	2	0	4	4	98	2	50
2017	Other	77	19	5	0	0	0	0	95	0	21
2014	Executive	76	11	5	5	0	0	3	89	6	37
2014	Scientific and Professional	64	23	3	4	2	3	2	91	6	108
2014	Administration and Foreign Services	70	21	2	1	1	3	2	96	1	355
2014	Administrative Support	52	31	5	2	0	2	7	92	3	42

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	29	49	13	6	3	0	0	77	10	31
2017	Scientific and Professional	19	33	19	17	7	4	0	55	26	118
2017	Administration and Foreign Services	31	33	15	10	6	4	1	67	17	343
2017	Administrative Support	26	35	20	4	8	4	2	66	13	50
2017	Other	37	44	9	0	0	5	5	90	0	21
2014	Executive	35	38	8	16	3	0	0	73	19	37
2014	Scientific and Professional	19	32	18	15	15	1	0	52	30	108
2014	Administration and Foreign Services	26	35	15	11	9	3	1	64	21	355
2014	Administrative Support	24	31	14	12	12	5	2	59	26	42

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	26	19	6	19	0	10	50	29	31
2017	Scientific and Professional	9	25	9	21	30	4	2	36	54	118
2017	Administration and Foreign Services	17	22	17	16	23	3	2	42	41	343
2017	Administrative Support	16	12	12	20	24	8	8	34	52	50
2017	Other	28	23	5	0	5	9	30	85	8	21
2014	Executive	24	19	11	16	24	0	5	46	43	37
2014	Scientific and Professional	10	16	19	21	29	2	3	27	53	108
2014	Administration and Foreign Services	11	22	18	17	25	4	3	35	46	355
2014	Administrative Support	10	17	7	26	36	0	5	28	65	42

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	51	42	3	3	0	0	0	94	3	31
2017	Scientific and Professional	17	37	22	12	8	3	1	57	20	118
2017	Administration and Foreign Services	22	43	18	9	5	2	0	68	14	343
2017	Administrative Support	16	32	24	6	12	2	8	53	20	50
2017	Other	34	42	9	5	5	5	0	80	10	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	36	10	0	0	0	0	90	0	31
2017	Scientific and Professional	33	40	13	4	7	4	0	76	11	118
2017	Administration and Foreign Services	48	36	9	2	2	3	1	86	4	343
2017	Administrative Support	32	34	16	10	4	2	2	69	15	50
2017	Other	48	47	0	5	0	0	0	95	5	21
2014	Executive	62	32	5	0	0	0	0	95	0	37
2014	Scientific and Professional	37	36	12	3	3	8	1	80	6	108
2014	Administration and Foreign Services	42	37	11	2	3	5	0	83	5	355
2014	Administrative Support	29	40	12	10	2	7	0	74	13	42

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	42	3	0	0	0	0	97	0	31
2017	Scientific and Professional	36	43	8	5	4	4	0	83	9	118
2017	Administration and Foreign Services	45	40	9	2	1	3	0	88	3	341
2017	Administrative Support	40	35	12	6	4	2	0	77	10	50
2017	Other	58	42	0	0	0	0	0	100	0	21
2014	Executive	70	27	3	0	0	0	0	97	0	37
2014	Scientific and Professional	34	32	19	9	2	3	1	69	11	108
2014	Administration and Foreign Services	41	40	10	4	2	3	0	83	6	355
2014	Administrative Support	36	33	10	7	5	10	0	76	13	42

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	63	20	13	0	3	0	83	3	30
2017	Scientific and Professional	44	39	9	2	6	1	84	7	118
2017	Administration and Foreign Services	47	41	7	4	1	0	87	6	342
2017	Administrative Support	42	44	6	4	2	2	88	6	50
2017	Other	67	33	0	0	0	0	100	0	21
2014	Executive	70	16	5	5	3	0	87	8	37
2014	Scientific and Professional	43	35	13	4	6	0	78	9	108
2014	Administration and Foreign Services	49	38	8	3	1	0	87	4	354
2014	Administrative Support	38	31	17	5	10	0	69	14	42

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	49	29	6	13	3	0	77	16	31
2017	Scientific and Professional	29	32	18	12	7	2	62	19	118
2017	Administration and Foreign Services	36	36	14	7	7	1	72	14	341
2017	Administrative Support	28	41	18	6	4	2	71	10	50
2017	Other	61	34	0	5	0	0	95	5	20
2014	Executive	43	33	13	3	8	0	76	11	37
2014	Scientific and Professional	17	41	16	13	12	1	59	25	108
2014	Administration and Foreign Services	33	39	16	7	4	1	72	12	355
2014	Administrative Support	26	36	24	5	7	2	63	12	42

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	55	22	16	3	3	77	6	31
2017	Scientific and Professional	24	44	14	9	8	68	18	118
2017	Administration and Foreign Services	34	38	14	8	5	72	13	342
2017	Administrative Support	30	40	18	6	6	70	12	50
2017	Other	63	28	5	5	0	91	5	21
2014	Executive	50	25	11	8	6	75	14	36
2014	Scientific and Professional	18	42	16	16	7	61	23	108
2014	Administration and Foreign Services	31	45	13	5	5	76	10	355
2014	Administrative Support	28	36	19	10	7	64	17	42

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	42	13	19	9	13	3	0	57	23	31
2017	Scientific and Professional	21	23	19	10	20	5	2	47	32	118
2017	Administration and Foreign Services	32	24	18	13	10	3	1	59	23	342
2017	Administrative Support	20	24	24	12	12	8	0	48	26	50
2017	Other	34	28	14	9	0	9	5	73	11	21
2014	Executive	38	19	11	24	8	0	0	57	32	37
2014	Scientific and Professional	23	18	16	15	22	6	0	44	40	108
2014	Administration and Foreign Services	30	27	16	12	10	4	1	60	23	354
2014	Administrative Support	21	21	28	7	17	0	5	45	25	42

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Executive	51	16	32	31
2017	Scientific and Professional	33	35	33	118
2017	Administration and Foreign Services	39	25	35	343
2017	Administrative Support	34	24	42	50
2017	Other	42	20	37	21
2014	Executive	62	16	22	37
2014	Scientific and Professional	39	29	32	108
2014	Administration and Foreign Services	40	33	27	355
2014	Administrative Support	45	31	24	42

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Executive	24	6	63	6	0	0	16
2017	Scientific and Professional	11	11	63	5	0	10	39
2017	Administration and Foreign Services	18	19	56	2	1	4	135
2017	Administrative Support	6	6	65	0	12	12	17
2014	Executive	17	13	61	9	9999	0	23
2014	Scientific and Professional	7	7	69	12	9999	5	42
2014	Administration and Foreign Services	14	18	58	3	9999	7	142
2014	Administrative Support	21	0	68	0	9999	11	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	19	81	117
2017	Administration and Foreign Services	18	82	343
2017	Administrative Support	24	76	50
2014	Executive	19	81	37
2014	Scientific and Professional	23	77	108
2014	Administration and Foreign Services	21	79	355
2014	Administrative Support	21	79	42

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	45	23
2017	Administration and Foreign Services	49	64
2017	Administrative Support	49	12
2014	Scientific and Professional	37	25
2014	Administration and Foreign Services	46	75

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	64	23
2017	Administration and Foreign Services	66	64
2017	Administrative Support	66	12
2014	Scientific and Professional	56	25
2014	Administration and Foreign Services	61	75

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	23
2017	Administration and Foreign Services	11	64
2017	Administrative Support	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Scientific and Professional	23
2017	Administration and Foreign Services	64
2017	Administrative Support	12
2014	Scientific and Professional	25
2014	Administration and Foreign Services	75

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Scientific and Professional	23
2017	Administrative Support	12
2014	Scientific and Professional	25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	34	23
2017	Administration and Foreign Services	32	64
2014	Scientific and Professional	28	25
2014	Administration and Foreign Services	40	75

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	52	23
2017	Administration and Foreign Services	38	64
2017	Administrative Support	50	12
2014	Scientific and Professional	44	25
2014	Administration and Foreign Services	33	75

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	51	23
2017	Administration and Foreign Services	40	64
2017	Administrative Support	50	12
2014	Scientific and Professional	28	25
2014	Administration and Foreign Services	40	75

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	35	23
2017	Administration and Foreign Services	49	64
2014	Scientific and Professional	49	25
2014	Administration and Foreign Services	43	75

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	26	23
2017	Administration and Foreign Services	20	64
2014	Scientific and Professional	24	25
2014	Administration and Foreign Services	20	75

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	70	23
2017	Administration and Foreign Services	60	64
2017	Administrative Support	66	12
2014	Scientific and Professional	72	25
2014	Administration and Foreign Services	66	75

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	39	23
2017	Administration and Foreign Services	22	64
2014	Scientific and Professional	24	25
2014	Administration and Foreign Services	24	75

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Administrative Support	0	12
2014	Administration and Foreign Services	0	75

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	11	64
2017	Administrative Support	0	12
2014	Scientific and Professional	0	25

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	56	23
2017	Administration and Foreign Services	43	64
2017	Administrative Support	58	12
2014	Scientific and Professional	32	25
2014	Administration and Foreign Services	32	75

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	18	64
2014	Administration and Foreign Services	25	75

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	15	64
2017	Administrative Support	0	12
2014	Administration and Foreign Services	15	75

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	56	23
2017	Administration and Foreign Services	55	64
2017	Administrative Support	59	12
2014	Scientific and Professional	73	25
2014	Administration and Foreign Services	55	75

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	26	23
2017	Administration and Foreign Services	32	64
2014	Scientific and Professional	28	25
2014	Administration and Foreign Services	30	75

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	10	64
2014	Scientific and Professional	24	25
2014	Administration and Foreign Services	13	75

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	22	23
2017	Administration and Foreign Services	8	64
2014	Scientific and Professional	28	25

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	19	64
2014	Administration and Foreign Services	14	75

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	9	64
2014	Administration and Foreign Services	15	75

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	21	23
2017	Administration and Foreign Services	27	64
2014	Scientific and Professional	23	25
2014	Administration and Foreign Services	23	75

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	21
2017	Administration and Foreign Services	11	61
2014	Administration and Foreign Services	11	74

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	21
2017	Administration and Foreign Services	19	61
2014	Administration and Foreign Services	20	74

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	21
2017	Administration and Foreign Services	15	61
2014	Administration and Foreign Services	8	74

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	10	61
2014	Administration and Foreign Services	7	74

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	21
2017	Administration and Foreign Services	10	61
2014	Administration and Foreign Services	10	74

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	20	61
2014	Administration and Foreign Services	12	74

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	19	61
2014	Administration and Foreign Services	16	74

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	13	61
2014	Scientific and Professional	21	24
2014	Administration and Foreign Services	11	74

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	29	21
2017	Administration and Foreign Services	25	61
2014	Scientific and Professional	29	24
2014	Administration and Foreign Services	30	74

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	49	21
2017	Administration and Foreign Services	40	61
2014	Scientific and Professional	38	24
2014	Administration and Foreign Services	36	74

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Administration and Foreign Services	61
2014	Scientific and Professional	24
2014	Administration and Foreign Services	74

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	72	21
2017	Administration and Foreign Services	47	61
2014	Scientific and Professional	50	24
2014	Administration and Foreign Services	54	74

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	21
2017	Administration and Foreign Services	0	61

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	13	61
2014	Administration and Foreign Services	14	74

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	91	9	23
2017	Administration and Foreign Services	87	13	64
2017	Administrative Support	74	26	12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	26	45	3	6	3	16	0	85	12	31
2017	Scientific and Professional	11	18	7	14	7	35	8	49	38	118
2017	Administration and Foreign Services	13	20	16	5	4	35	6	56	16	342
2017	Administrative Support	18	14	23	2	10	20	14	48	18	50
2017	Other	25	14	9	0	0	42	9	81	0	21
2014	Executive	27	30	13	13	3	8	6	66	19	37
2014	Scientific and Professional	12	14	15	11	6	36	7	45	29	108
2014	Administration and Foreign Services	16	12	19	4	4	35	10	51	15	355
2014	Administrative Support	14	19	12	5	0	36	14	67	10	42

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	42	39	13	3	0	3	0	83	3	31
2017	Scientific and Professional	21	36	13	7	6	18	0	69	15	118
2017	Administration and Foreign Services	28	33	17	6	2	13	2	71	9	342
2017	Administrative Support	36	28	18	8	0	6	4	71	9	50
2017	Other	39	28	14	5	0	9	5	78	5	21
2014	Executive	41	32	16	5	0	5	0	77	6	37
2014	Scientific and Professional	20	26	17	9	5	22	1	60	18	108
2014	Administration and Foreign Services	24	31	19	5	3	16	2	67	10	355
2014	Administrative Support	26	36	14	2	2	14	5	76	6	42

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	3	3	0	0	0	91	65	0	31
2017	Scientific and Professional	21	53	10	10	3	2	0	76	14	118
2017	Administration and Foreign Services	27	36	8	6	1	2	19	80	10	342
2017	Administrative Support	14	50	23	6	2	6	0	68	8	50
2017	Other	19	14	5	0	19	14	30	58	33	21
2014	Executive	9	6	3	0	0	0	83	84	0	36
2014	Scientific and Professional	17	51	16	13	3	1	0	68	16	108
2014	Administration and Foreign Services	26	38	10	4	1	1	20	81	6	355
2014	Administrative Support	21	38	19	2	0	14	5	74	3	42

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	6	10	10	3	6	32	32	46	26	31
2017	Scientific and Professional	7	19	16	7	4	39	9	50	20	116
2017	Administration and Foreign Services	10	15	19	3	3	26	25	50	13	341
2017	Administrative Support	14	26	23	6	2	26	4	57	11	50
2017	Other	10	12	10	0	5	34	29	59	14	20
2014	Executive	5	24	11	0	3	8	48	68	7	37
2014	Scientific and Professional	4	14	23	5	3	43	9	36	15	108
2014	Administration and Foreign Services	8	15	18	2	2	27	28	51	11	355
2014	Administrative Support	12	14	21	5	2	29	17	48	13	42

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	0	3	0	0	3	91	53	0	31
2017	Scientific and Professional	43	32	8	1	2	12	1	87	4	117
2017	Administration and Foreign Services	34	25	9	2	1	9	20	84	3	342
2017	Administrative Support	26	40	12	6	0	16	0	78	7	50
2017	Other	28	9	9	0	0	23	30	80	0	21
2014	Executive	5	3	3	0	0	3	86	75	0	37
2014	Scientific and Professional	27	41	13	4	0	15	1	80	4	108
2014	Administration and Foreign Services	32	28	7	2	2	8	19	83	6	355
2014	Administrative Support	31	38	10	0	0	17	5	88	0	42

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	13	3	0	0	0	6	78	100	0	31
2017	Scientific and Professional	33	35	8	3	3	18	0	83	8	117
2017	Administration and Foreign Services	28	28	12	2	1	10	20	80	4	342
2017	Administrative Support	30	42	14	2	0	12	0	82	2	50
2017	Other	23	9	9	0	0	28	30	78	0	21
2014	Executive	6	6	3	0	0	3	83	80	0	36
2014	Scientific and Professional	27	33	12	3	0	24	1	80	4	108
2014	Administration and Foreign Services	26	30	10	2	1	12	20	81	4	355
2014	Administrative Support	28	33	12	0	2	19	5	81	3	42

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	8	92	118
2017	Administration and Foreign Services	7	93	341
2014	Scientific and Professional	10	90	108
2014	Administration and Foreign Services	6	94	355
2014	Administrative Support	12	88	42

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	46	24
2014	Scientific and Professional	46	11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	90	10
2017	Administration and Foreign Services	83	24
2014	Scientific and Professional	73	11
2014	Administration and Foreign Services	69	19

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2014	Scientific and Professional	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Scientific and Professional	10
2017	Administration and Foreign Services	24
2014	Scientific and Professional	11
2014	Administration and Foreign Services	19

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2014	Scientific and Professional	0	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2017	Administration and Foreign Services	0	24

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	32	23

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	22	23

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Scientific and Professional	10
2017	Administration and Foreign Services	23
2014	Scientific and Professional	11
2014	Administration and Foreign Services	19

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	23

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	26	23

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2017	Administration and Foreign Services	0	23

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Scientific and Professional	10
2017	Administration and Foreign Services	23
2014	Scientific and Professional	11
2014	Administration and Foreign Services	19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	23	23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	50	24
2014	Administration and Foreign Services	33	19

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	24

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2014	Administration and Foreign Services	0	19

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	63	10
2017	Administration and Foreign Services	37	24
2014	Scientific and Professional	45	11
2014	Administration and Foreign Services	52	19

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	Scientific and Professional	10
2014	Scientific and Professional	10
2014	Administration and Foreign Services	18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2014	Scientific and Professional	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2017	Administration and Foreign Services	0	22

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2014	Administration and Foreign Services	0	18

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	0	22

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	23	22
2014	Scientific and Professional	60	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	50	22
2014	Scientific and Professional	70	10
2014	Administration and Foreign Services	45	18

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Scientific and Professional	10
2017	Administration and Foreign Services	22
2014	Administration and Foreign Services	18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Administration and Foreign Services	60	22
2014	Scientific and Professional	59	10
2014	Administration and Foreign Services	66	18

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Scientific and Professional	0	10
2017	Administration and Foreign Services	0	22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	90	10	10
2017	Administration and Foreign Services	79	21	24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	13	32	3	6	0	32	13	82	12	31
2017	Scientific and Professional	13	18	14	3	4	40	7	60	14	118
2017	Administration and Foreign Services	14	18	15	2	3	40	9	62	8	342
2017	Administrative Support	14	8	32	2	2	28	14	38	7	50
2017	Other	20	9	0	5	0	56	9	86	14	21
2014	Executive	30	24	16	0	0	19	11	77	0	37
2014	Scientific and Professional	15	8	17	4	7	40	9	46	20	108
2014	Administration and Foreign Services	13	14	13	1	1	46	12	65	5	355
2014	Administrative Support	12	19	17	2	2	43	5	59	9	42

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	33	44	13	0	0	10	0	85	0	30
2017	Scientific and Professional	27	36	14	3	4	16	0	75	8	117
2017	Administration and Foreign Services	32	33	15	3	2	12	3	77	6	342
2017	Administrative Support	28	34	18	2	0	16	2	76	2	50
2017	Other	34	23	9	5	5	19	5	76	12	21
2014	Executive	41	30	19	0	0	8	3	79	0	37
2014	Scientific and Professional	26	24	20	3	7	21	0	63	12	108
2014	Administration and Foreign Services	26	36	12	2	1	23	1	80	3	354
2014	Administrative Support	19	33	19	0	5	21	2	69	6	42

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	13	32	13	23	13	0	6	48	38	31
2017	Scientific and Professional	9	17	29	16	28	1	0	26	44	118
2017	Administration and Foreign Services	16	26	21	15	18	0	4	44	34	339
2017	Administrative Support	22	14	24	10	22	2	6	39	35	50
2017	Other	25	38	5	19	9	0	5	66	29	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	10	19	32	19	19	0	0	29	38	31
2017	Scientific and Professional	17	27	30	13	10	2	1	45	24	118
2017	Administration and Foreign Services	17	26	27	17	11	0	1	44	29	342
2017	Administrative Support	22	28	26	10	8	0	6	54	19	50
2017	Other	42	34	19	0	5	0	0	77	5	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	6	32	38	16	6	0	0	39	23	31
2017	Scientific and Professional	29	28	26	7	6	1	4	59	13	118
2017	Administration and Foreign Services	21	28	26	13	10	0	2	50	23	341
2017	Administrative Support	44	16	22	6	6	0	6	64	12	50
2017	Other	67	19	5	9	0	0	0	86	9	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	45	29	13	9	0	0	49	22	31
2017	Scientific and Professional	22	21	28	13	12	2	2	46	25	118
2017	Administration and Foreign Services	21	22	24	17	13	0	3	45	30	340
2017	Administrative Support	26	18	26	14	10	0	6	47	25	50
2017	Other	62	19	9	5	5	0	0	81	9	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	19	29	6	23	0	3	40	30	31
2017	Scientific and Professional	50	28	9	3	3	1	7	84	6	118
2017	Administration and Foreign Services	44	25	10	5	4	0	12	79	10	342
2017	Administrative Support	54	10	6	2	2	0	26	87	5	50
2017	Other	81	14	0	0	0	0	5	100	0	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	16	19	29	26	10	0	0	35	36	31
2017	Scientific and Professional	24	31	25	11	7	1	1	56	18	118
2017	Administration and Foreign Services	30	30	24	10	6	0	1	61	15	340
2017	Administrative Support	47	18	14	6	4	0	11	73	11	49
2017	Other	37	53	9	0	0	0	0	91	0	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	39	19	3	6	0	0	71	10	31
2017	Scientific and Professional	20	35	24	11	5	4	1	58	17	117
2017	Administration and Foreign Services	25	27	24	13	7	2	2	55	21	342
2017	Administrative Support	28	29	22	4	6	0	11	64	12	49
2017	Other	53	33	5	5	5	0	0	86	9	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	6	42	36	10	6	0	0	48	16	31
2017	Scientific and Professional	25	30	23	13	5	2	2	57	18	118
2017	Administration and Foreign Services	18	30	27	14	9	1	1	49	24	341
2017	Administrative Support	30	26	14	16	2	0	11	64	20	49
2017	Other	52	25	14	9	0	0	0	77	9	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	22	65	10	0	3	0	0	87	3	31
2017	Scientific and Professional	30	36	14	10	6	1	3	69	17	118
2017	Administration and Foreign Services	23	26	25	17	7	0	1	50	24	343
2017	Administrative Support	32	18	23	12	4	0	11	56	18	49
2017	Other	34	37	9	14	5	0	0	72	19	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	16	39	22	6	16	0	0	55	23	31
2017	Scientific and Professional	36	36	21	3	4	1	1	73	7	118
2017	Administration and Foreign Services	29	30	21	13	5	0	2	60	18	341
2017	Administrative Support	46	23	13	4	2	0	13	79	7	49
2017	Other	33	39	19	5	5	0	0	72	9	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	68	16	10	6	0	0	84	6	31
2017	Scientific and Professional	42	28	17	7	6	0	70	12	118
2017	Administration and Foreign Services	51	22	12	7	6	2	75	13	343
2017	Administrative Support	56	18	14	4	6	2	76	10	50
2017	Other	81	9	5	5	0	0	91	5	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	64	16	16	0	3	0	0	81	3	31
2017	Scientific and Professional	67	17	2	5	5	1	3	87	10	118
2017	Administration and Foreign Services	69	14	5	4	3	1	4	87	8	342
2017	Administrative Support	74	12	0	6	6	0	2	88	12	50
2017	Other	86	14	0	0	0	0	0	100	0	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	38	39	16	6	0	0	0	77	6	31
2017	Scientific and Professional	52	31	5	5	3	1	2	86	8	117
2017	Administration and Foreign Services	55	23	11	4	2	0	4	81	7	341
2017	Administrative Support	60	26	4	4	6	0	0	86	10	50
2017	Other	62	28	5	5	0	0	0	91	5	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	58	36	3	0	3	0	0	94	3	31
2017	Scientific and Professional	59	18	8	5	7	1	2	79	12	118
2017	Administration and Foreign Services	57	18	12	6	4	0	3	77	10	341
2017	Administrative Support	64	20	8	2	6	0	0	84	8	50
2017	Other	75	14	0	5	0	0	6	95	5	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	32	23	35	6	3	0	0	55	10	31
2017	Scientific and Professional	52	8	3	2	1	1	33	91	4	118
2017	Administration and Foreign Services	51	11	5	3	0	0	29	88	5	342
2017	Administrative Support	66	2	6	0	0	0	26	91	0	50
2017	Other	77	5	0	0	0	0	19	100	0	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	77	13	3	0	0	0	6	97	0	31
2017	Scientific and Professional	65	19	5	2	1	1	8	92	3	118
2017	Administration and Foreign Services	69	16	6	1	0	0	7	91	2	340
2017	Administrative Support	76	8	8	0	0	0	8	91	0	50
2017	Other	81	19	0	0	0	0	0	100	0	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	74	16	6	0	3	0	0	90	3	31
2017	Scientific and Professional	76	12	5	1	2	1	4	92	2	118
2017	Administration and Foreign Services	72	10	5	3	3	1	7	89	6	342
2017	Administrative Support	62	18	10	6	2	0	2	82	8	50
2017	Other	44	28	14	14	0	0	0	72	14	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	45	29	16	6	3	0	74	10	31
2017	Scientific and Professional	48	29	13	6	4	1	77	10	118
2017	Administration and Foreign Services	42	31	17	3	2	3	76	6	341
2017	Administrative Support	52	26	14	2	4	2	80	6	50
2017	Other	42	39	5	9	5	0	81	14	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	3	26	40	23	7	0	30	30	30
2017	Scientific and Professional	9	35	38	12	6	0	43	18	118
2017	Administration and Foreign Services	10	28	42	17	4	0	38	20	343
2017	Administrative Support	10	42	36	8	2	2	53	10	50
2017	Other	19	67	9	5	0	0	86	5	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	13	26	39	19	3	0	0	22	39	31
2017	Scientific and Professional	7	18	39	27	9	0	0	36	25	117
2017	Administration and Foreign Services	6	21	42	23	8	0	0	31	27	341
2017	Administrative Support	6	14	34	24	16	2	4	43	21	50
2017	Other	0	5	28	48	14	0	5	66	5	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	19	64	13	0	3	0	84	3	31
2017	Scientific and Professional	16	52	10	9	7	6	73	17	118
2017	Administration and Foreign Services	27	42	16	9	3	3	71	12	343
2017	Administrative Support	18	40	24	4	2	12	66	7	50
2017	Other	25	33	23	5	5	9	64	10	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	27	54	13	3	3	0	80	6	30
2017	Scientific and Professional	14	43	20	13	8	2	58	22	118
2017	Administration and Foreign Services	18	43	15	14	7	2	63	21	343
2017	Administrative Support	18	46	20	10	4	2	65	14	50
2017	Other	23	39	23	9	0	5	66	10	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Executive	19	81	31
2017	Scientific and Professional	18	82	118
2017	Administration and Foreign Services	23	77	342
2017	Administrative Support	18	82	50
2014	Executive	17	83	37
2014	Scientific and Professional	23	77	108
2014	Administration and Foreign Services	24	76	355
2014	Administrative Support	24	76	42

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Scientific and Professional	85	15	21
2017	Administration and Foreign Services	80	20	79
2014	Scientific and Professional	96	4	25
2014	Administration and Foreign Services	81	19	84
2014	Administrative Support	90	10	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Scientific and Professional	42	46	0	8	5	0	0	87	13	18
2017	Administration and Foreign Services	42	42	5	5	6	0	0	84	11	63
2014	Scientific and Professional	46	33	0	13	4	0	4	82	18	24
2014	Administration and Foreign Services	44	35	9	4	6	2	0	81	11	68

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	23	39	16	16	6	0	0	23	77	31
2017	Scientific and Professional	13	16	32	16	20	3	1	13	87	118
2017	Administration and Foreign Services	24	31	21	11	10	3	1	25	75	343
2017	Administrative Support	43	12	18	12	12	0	2	44	56	49
2017	Other	38	25	9	5	9	14	0	44	56	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	13	24
2017	Scientific and Professional	16	97
2017	Administration and Foreign Services	18	243
2017	Administrative Support	33	27
2017	Other	58	10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	29	24
2017	Scientific and Professional	56	97
2017	Administration and Foreign Services	31	243
2017	Administrative Support	56	27
2017	Other	68	10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Executive	17	24
2017	Scientific and Professional	18	97
2017	Administration and Foreign Services	22	243
2017	Administrative Support	30	27
2017	Other	23	10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Executive	54	24
2017	Scientific and Professional	37	97
2017	Administration and Foreign Services	46	243
2017	Administrative Support	36	27
2017	Other	19	10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Executive	0	24
2017	Scientific and Professional	13	97
2017	Administration and Foreign Services	5	243
2017	Administrative Support	7	27
2017	Other	0	10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Executive	50	24
2017	Scientific and Professional	46	97
2017	Administration and Foreign Services	47	243
2017	Administrative Support	33	27
2017	Other	19	10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Executive	13	50	20	4	8	4	24
2017	Scientific and Professional	3	46	19	11	10	11	98
2017	Administration and Foreign Services	8	48	20	8	7	9	237
2017	Administrative Support	0	52	8	12	8	20	25
2017	Other	13	68	0	10	0	10	10

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	8	21	21	13	13	0	25	39	33	24
2017	Scientific and Professional	13	27	16	18	18	3	6	43	39	98
2017	Administration and Foreign Services	13	20	13	21	16	2	15	40	45	247
2017	Administrative Support	7	29	29	11	16	4	4	40	29	27
2017	Other	23	19	10	19	29	0	0	42	48	10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Executive	0	8	4	8	58	0	21	11	84	24
2017	Scientific and Professional	0	4	11	14	58	3	9	4	83	98
2017	Administration and Foreign Services	1	9	11	19	46	2	13	12	76	244
2017	Administrative Support	4	11	18	22	45	0	0	15	67	27
2017	Other	0	23	19	19	39	0	0	23	58	10

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for the Public Service Commission of Canada by Question 103.1. Occupational category (variable derived from question 103)

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me