2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 110. In what official language(s) do you provide services to the public?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	29	49	4	14	4	78	19	651
2017	Language of service - French only	25	49	8	14	4	74	18	49
2017	Language of service - Both English and French	28	51	5	11	4	79	15	325
2014	Language of service - English only	28	40	5	17	10	69	27	478
2014	Language of service - French only	11	59	15	7	8	70	15	23
2014	Language of service - Both English and French	36	38	5	16	4	75	20	303
2011	Language of service - English only	25	48	3	16	7	73	23	681
2011	Language of service - French only	48	27	6	12	6	76	18	33
2011	Language of service - Both English and French	41	43	5	9	2	84	11	846
2008	Language of service - English only	32	48	3	12	5	80	17	893
2008	Language of service - French only	33	52	12	3	0	85	3	37
2008	Language of service - Both English and French	45	43	4	6	1	89	7	947

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	83	12	2	1	0	0	1	96	1	650
2017	Language of service - French only	39	55	2	2	2	0	0	94	4	49
2017	Language of service - Both English and French	62	27	3	6	2	0	0	90	8	323
2014	Language of service - English only	79	16	3	1	1	0	0	95	2	479
2014	Language of service - French only	40	49	7	4	0	0	0	89	4	23
2014	Language of service - Both English and French	62	29	4	4	2	0	0	91	6	303
2011	Language of service - English only	81	14	2	1	1	0	1	96	2	679
2011	Language of service - French only	58	30	0	3	3	0	6	94	6	33
2011	Language of service - Both English and French	65	24	4	4	1	0	2	92	5	843
2008	Language of service - English only	85	12	2	1	0	0	0	97	1	892
2008	Language of service - French only	47	41	3	0	0	2	6	97	0	36
2008	Language of service - Both English and French	65	25	2	3	1	0	4	93	4	947

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	85	9	2	1	1	0	2	96	2	651
2017	Language of service - French only	39	48	4	8	2	0	0	86	10	49
2017	Language of service - Both English and French	49	25	8	12	5	0	0	75	18	324
2014	Language of service - English only	80	15	1	1	1	0	2	97	2	478
2014	Language of service - French only	43	46	7	0	4	0	0	89	4	23
2014	Language of service - Both English and French	47	25	9	12	6	0	0	73	18	302
2011	Language of service - English only	83	10	3	1	0	0	2	95	1	679
2011	Language of service - French only	43	30	6	0	3	3	15	89	4	33
2011	Language of service - Both English and French	56	21	4	8	4	0	7	83	13	841
2008	Language of service - English only	87	9	1	2	0	0	1	97	2	891
2008	Language of service - French only	38	33	2	8	5	5	9	82	15	37
2008	Language of service - Both English and French	56	20	4	9	3	0	8	83	13	945

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	36	31	6	15	12	0	67	27	649
2017	Language of service - French only	22	32	8	23	14	0	55	37	49
2017	Language of service - Both English and French	34	36	6	15	9	0	70	24	325
2014	Language of service - English only	37	31	5	13	13	0	69	26	477
2014	Language of service - French only	7	59	18	8	7	0	66	16	23
2014	Language of service - Both English and French	42	32	8	14	4	0	74	18	303
2011	Language of service - English only	38	36	5	13	8	0	74	21	680
2011	Language of service - French only	21	61	6	9	3	0	82	12	33
2011	Language of service - Both English and French	39	38	10	8	5	1	77	13	838

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	17	39	9	23	11	56	35	649
2017	Language of service - French only	18	47	16	12	8	64	20	49
2017	Language of service - Both English and French	18	41	13	20	9	59	28	324
2014	Language of service - English only	17	34	6	24	17	52	42	479
2014	Language of service - French only	0	52	37	7	4	52	11	23
2014	Language of service - Both English and French	19	37	13	15	16	56	31	303
2011	Language of service - English only	15	40	11	22	12	55	34	682
2011	Language of service - French only	33	27	15	18	6	61	24	33
2011	Language of service - Both English and French	32	37	14	12	5	69	17	844
2008	Language of service - English only	18	46	11	17	7	65	24	890
2008	Language of service - French only	20	46	16	16	2	67	18	37
2008	Language of service - Both English and French	31	43	13	9	5	74	14	947

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	42	38	8	8	3	81	11	651
2017	Language of service - French only	37	44	10	9	0	81	9	49
2017	Language of service - Both English and French	36	41	10	8	5	77	13	325
2014	Language of service - English only	40	37	10	8	4	78	13	479
2014	Language of service - French only	37	44	15	0	4	82	4	23
2014	Language of service - Both English and French	45	33	12	7	4	77	11	303
2011	Language of service - English only	40	38	8	7	6	78	14	680
2011	Language of service - French only	45	39	6	9	0	85	9	33
2011	Language of service - Both English and French	49	33	10	5	3	82	8	839
2008	Language of service - English only	40	40	9	7	3	81	10	893
2008	Language of service - French only	29	46	15	7	3	75	10	37
2008	Language of service - Both English and French	44	36	13	5	2	80	7	944

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	50	33	5	7	4	84	11	650
2017	Language of service - French only	48	37	2	12	0	86	12	49
2017	Language of service - Both English and French	43	39	7	6	4	82	10	325
2014	Language of service - English only	48	36	6	6	4	84	10	478
2014	Language of service - French only	40	49	4	0	7	89	7	23
2014	Language of service - Both English and French	52	32	7	6	3	84	9	302
2011	Language of service - English only	47	33	6	8	5	81	14	683
2011	Language of service - French only	54	33	6	3	3	87	6	33
2011	Language of service - Both English and French	52	33	7	4	3	86	7	845
2008	Language of service - English only	47	40	5	6	3	86	9	894
2008	Language of service - French only	35	47	5	10	2	82	12	37
2008	Language of service - Both English and French	48	36	7	5	3	84	9	948

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	38	34	8	15	6	0	71	21	648
2017	Language of service - French only	31	39	8	20	2	0	70	21	49
2017	Language of service - Both English and French	38	39	7	13	4	0	77	16	324
2014	Language of service - English only	35	33	7	15	8	1	69	23	479
2014	Language of service - French only	29	48	12	11	0	0	77	11	23
2014	Language of service - Both English and French	39	36	7	11	5	0	76	17	303

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	36	34	6	11	12	0	0	70	24	651
2017	Language of service - French only	26	50	4	8	12	0	0	76	20	49
2017	Language of service - Both English and French	39	31	10	11	9	1	0	70	20	324
2014	Language of service - English only	28	32	9	15	15	1	0	60	30	479
2014	Language of service - French only	27	45	15	14	0	0	0	71	14	23
2014	Language of service - Both English and French	33	32	14	11	9	0	1	65	20	303
2011	Language of service - English only	32	36	9	11	11	1	0	69	22	680
2011	Language of service - French only	28	42	18	3	3	0	6	74	7	33
2011	Language of service - Both English and French	32	35	17	8	6	1	1	68	15	845

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	24	18	13	12	24	2	7	46	40	651
2017	Language of service - French only	36	30	12	7	11	2	3	69	19	49
2017	Language of service - Both English and French	28	22	9	14	14	1	12	57	32	325
2014	Language of service - English only	28	21	10	9	23	2	7	54	35	479
2014	Language of service - French only	38	25	14	4	4	0	14	75	8	23
2014	Language of service - Both English and French	27	26	12	10	13	1	12	61	26	303
2011	Language of service - English only	22	22	11	13	25	2	5	47	41	679
2011	Language of service - French only	58	33	3	6	0	0	0	91	6	33
2011	Language of service - Both English and French	42	24	8	9	9	1	7	72	19	841
2008	Language of service - English only	26	23	9	15	20	1	5	53	38	892
2008	Language of service - French only	47	40	6	0	0	0	6	93	0	37
2008	Language of service - Both English and French	42	27	6	10	7	1	7	75	18	946

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	39	41	8	8	4	0	80	12	649
2017	Language of service - French only	29	46	12	8	5	0	76	12	49
2017	Language of service - Both English and French	36	43	10	5	6	0	79	11	325
2014	Language of service - English only	33	42	9	9	8	0	74	16	479
2014	Language of service - French only	18	64	7	11	0	0	82	11	23
2014	Language of service - Both English and French	38	39	9	8	6	1	77	13	303
2011	Language of service - English only	36	37	9	11	6	0	74	17	680
2011	Language of service - French only	47	37	10	6	0	0	84	6	32
2011	Language of service - Both English and French	45	36	10	6	2	0	82	8	841
2008	Language of service - English only	47	39	5	6	3	0	86	9	878
2008	Language of service - French only	32	41	14	5	5	3	75	10	37
2008	Language of service - Both English and French	44	40	9	5	2	0	84	7	946

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	31	17	16	17	0	51	32	651
2017	Language of service - French only	18	36	24	12	10	0	54	22	49
2017	Language of service - Both English and French	24	32	18	13	12	1	56	26	323
2014	Language of service - English only	14	33	16	18	20	0	47	37	479
2014	Language of service - French only	34	41	15	7	4	0	75	11	23
2014	Language of service - Both English and French	18	31	24	17	11	0	49	27	303
2011	Language of service - English only	14	33	15	21	16	0	47	38	680
2011	Language of service - French only	24	36	24	6	9	0	60	15	33
2011	Language of service - Both English and French	21	35	19	13	10	1	57	23	846

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	30	39	12	11	7	70	18	650
2017	Language of service - French only	21	49	15	14	2	70	16	49
2017	Language of service - Both English and French	28	44	12	10	6	72	16	324

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	45	37	9	5	4	0	0	83	9	650
2017	Language of service - French only	34	47	8	6	5	0	0	81	11	49
2017	Language of service - Both English and French	41	42	10	4	3	0	0	82	7	325
2014	Language of service - English only	35	37	11	9	7	1	0	73	16	479
2014	Language of service - French only	19	66	11	4	0	0	0	85	4	22
2014	Language of service - Both English and French	36	39	14	7	4	0	0	75	11	303
2011	Language of service - English only	34	41	10	9	6	1	0	75	15	681
2011	Language of service - French only	41	43	9	3	3	0	0	84	6	32
2011	Language of service - Both English and French	36	41	13	6	2	1	1	79	8	845
2008	Language of service - English only	55	33	6	4	2	0	0	88	6	889
2008	Language of service - French only	32	51	10	2	2	3	0	85	4	37
2008	Language of service - Both English and French	46	40	8	3	2	0	0	87	4	946

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	24	33	13	15	15	0	57	30	649
2017	Language of service - French only	17	49	16	8	11	0	66	18	49
2017	Language of service - Both English and French	28	36	13	12	11	1	65	23	325

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	60	31	6	2	1	0	0	91	3	650
2017	Language of service - French only	37	53	8	0	3	0	0	89	3	49
2017	Language of service - Both English and French	60	32	5	2	1	0	0	92	3	324
2014	Language of service - English only	62	25	9	2	1	0	0	87	4	480
2014	Language of service - French only	41	48	7	4	0	0	0	89	4	23
2014	Language of service - Both English and French	62	26	8	2	1	1	0	89	3	303
2011	Language of service - English only	65	27	5	2	1	0	0	92	3	680
2011	Language of service - French only	64	33	0	0	0	0	3	100	0	33
2011	Language of service - Both English and French	66	28	5	2	1	0	0	93	2	845

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	20	34	12	19	15	1	0	54	34	649
2017	Language of service - French only	6	44	25	13	12	0	0	50	25	49
2017	Language of service - Both English and French	28	31	14	15	12	0	1	59	27	325
2014	Language of service - English only	14	31	11	19	23	0	0	46	43	478
2014	Language of service - French only	4	33	31	7	14	0	11	41	24	23
2014	Language of service - Both English and French	19	36	11	16	18	0	1	55	34	302
2011	Language of service - English only	19	35	14	17	15	0	0	54	32	683
2011	Language of service - French only	25	40	16	16	3	0	0	65	19	32
2011	Language of service - Both English and French	26	36	15	12	8	0	1	64	21	837

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	23	31	16	14	14	0	54	29	649
2017	Language of service - French only	6	37	29	18	11	0	43	28	49
2017	Language of service - Both English and French	26	32	16	13	12	0	58	25	324
2014	Language of service - English only	17	31	15	15	21	0	48	36	480
2014	Language of service - French only	4	41	37	11	7	0	45	18	23
2014	Language of service - Both English and French	23	31	14	15	16	1	55	31	303

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	27	34	12	14	13	0	61	27	650
2017	Language of service - French only	6	56	12	12	14	0	62	26	49
2017	Language of service - Both English and French	27	36	16	12	10	0	63	21	325
2014	Language of service - English only	22	27	17	18	16	0	49	34	478
2014	Language of service - French only	15	53	11	11	11	0	68	22	23
2014	Language of service - Both English and French	25	36	12	14	12	1	62	26	303
2011	Language of service - English only	23	38	12	15	12	0	62	27	679
2011	Language of service - French only	19	54	12	12	3	0	73	15	33
2011	Language of service - Both English and French	33	40	15	8	4	0	73	12	842

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	42	37	12	6	4	0	0	79	10	650
2017	Language of service - French only	27	52	12	6	3	0	0	80	9	49
2017	Language of service - Both English and French	38	43	9	6	4	0	0	81	10	325
2014	Language of service - English only	41	34	10	9	5	0	0	75	14	477
2014	Language of service - French only	35	54	4	7	0	0	0	89	7	23
2014	Language of service - Both English and French	45	34	9	8	3	0	1	80	11	302
2011	Language of service - English only	37	41	8	8	5	1	0	78	14	683
2011	Language of service - French only	51	40	6	3	0	0	0	91	3	33
2011	Language of service - Both English and French	50	37	8	4	2	0	0	87	6	845
2008	Language of service - English only	49	38	6	5	2	0	0	87	7	893
2008	Language of service - French only	35	53	7	2	3	0	0	88	5	37
2008	Language of service - Both English and French	50	37	8	3	1	0	0	87	4	948

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	23	21	16	19	19	1	45	38	649
2017	Language of service - French only	23	29	25	14	10	0	51	24	49
2017	Language of service - Both English and French	25	30	18	13	12	2	56	25	323
2014	Language of service - English only	21	21	19	13	24	2	43	38	480
2014	Language of service - French only	26	44	16	11	4	0	70	15	23
2014	Language of service - Both English and French	20	24	27	12	15	1	45	27	303
2011	Language of service - English only	24	16	24	15	20	1	41	35	678
2011	Language of service - French only	36	31	27	3	3	0	67	6	33
2011	Language of service - Both English and French	35	29	18	9	7	1	65	17	844
2008	Language of service - English only	22	24	26	15	12	1	47	27	893
2008	Language of service - French only	26	23	33	9	9	0	49	18	37
2008	Language of service - Both English and French	31	32	18	11	8	1	63	19	948

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	28	31	12	8	1	2	21	47	645
2017	Language of service - French only	14	36	33	14	3	0	0	17	50	49
2017	Language of service - Both English and French	15	30	29	14	8	0	3	23	47	324
2014	Language of service - English only	24	30	28	13	3	1	1	16	55	480
2014	Language of service - French only	7	29	38	22	4	0	0	26	36	23
2014	Language of service - Both English and French	18	30	32	11	6	2	2	17	50	303
2011	Language of service - English only	31	29	25	8	5	0	1	13	61	679
2011	Language of service - French only	9	48	24	15	3	0	0	18	58	33
2011	Language of service - Both English and French	14	28	28	15	8	1	4	25	45	834
2008	Language of service - English only	16	32	34	12	6	0	1	18	48	891
2008	Language of service - French only	13	38	38	5	6	0	0	12	50	36
2008	Language of service - Both English and French	10	30	32	17	8	1	3	26	41	932

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	15	19	32	16	13	3	2	31	35	645
2017	Language of service - French only	14	34	20	19	11	2	0	31	49	49
2017	Language of service - Both English and French	14	26	26	19	11	2	3	31	42	324
2014	Language of service - English only	29	23	27	15	5	2	0	20	52	478
2014	Language of service - French only	11	18	49	18	4	0	0	22	29	23
2014	Language of service - Both English and French	21	35	24	12	4	1	4	18	58	303
2011	Language of service - English only	26	25	27	12	6	3	1	19	53	678
2011	Language of service - French only	18	33	28	15	6	0	0	21	51	33
2011	Language of service - Both English and French	12	21	26	18	14	5	6	35	36	832
2008	Language of service - English only	10	20	34	23	10	2	1	34	31	888
2008	Language of service - French only	8	31	41	9	8	0	3	18	40	35
2008	Language of service - Both English and French	8	18	29	23	13	4	5	39	29	933

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	15	21	30	19	11	1	3	31	38	646
2017	Language of service - French only	20	31	31	10	4	0	4	14	53	49
2017	Language of service - Both English and French	18	25	29	13	8	2	4	23	46	323
2014	Language of service - English only	17	18	35	17	8	2	3	26	37	480
2014	Language of service - French only	15	34	41	4	7	0	0	11	48	23
2014	Language of service - Both English and French	23	24	28	11	7	3	5	19	50	301
2011	Language of service - English only	25	23	30	14	6	1	2	21	49	680
2011	Language of service - French only	27	27	30	3	3	6	3	7	60	33
2011	Language of service - Both English and French	18	26	25	11	8	3	8	22	50	832
2008	Language of service - English only	19	29	28	13	7	1	2	21	50	891
2008	Language of service - French only	12	34	48	0	3	0	2	3	48	37
2008	Language of service - Both English and French	13	24	27	16	8	5	6	27	42	926

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	12	16	29	22	16	1	4	40	30	646
2017	Language of service - French only	16	31	31	14	2	2	4	17	50	48
2017	Language of service - Both English and French	14	19	28	18	14	0	6	35	35	321
2014	Language of service - English only	20	16	28	24	9	1	3	34	38	476
2014	Language of service - French only	15	18	53	7	7	0	0	15	32	23
2014	Language of service - Both English and French	22	20	29	17	6	1	5	24	45	302
2011	Language of service - English only	19	16	35	19	7	1	3	28	36	673
2011	Language of service - French only	21	27	27	12	6	3	3	19	52	33
2011	Language of service - Both English and French	12	20	30	18	11	2	7	31	36	830
2008	Language of service - English only	12	18	36	23	9	1	2	33	30	888
2008	Language of service - French only	10	19	39	25	3	0	3	29	31	35
2008	Language of service - Both English and French	9	17	34	22	10	2	5	35	29	925

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	25	23	24	11	13	2	3	25	50	645
2017	Language of service - French only	30	28	16	16	4	3	4	21	62	49
2017	Language of service - Both English and French	24	25	22	13	11	2	4	25	52	323
2014	Language of service - English only	40	23	20	9	5	1	1	15	64	479
2014	Language of service - French only	22	22	42	11	4	0	0	15	43	23
2014	Language of service - Both English and French	33	28	25	6	5	1	1	12	62	303
2011	Language of service - English only	44	23	17	8	6	1	1	14	68	680
2011	Language of service - French only	30	30	12	18	9	0	0	27	61	33
2011	Language of service - Both English and French	22	26	23	14	10	1	4	24	51	834
2008	Language of service - English only	20	28	27	14	8	1	2	22	50	887
2008	Language of service - French only	17	41	24	9	6	0	3	15	60	36
2008	Language of service - Both English and French	15	24	29	17	10	1	4	28	41	935

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	15	23	25	18	11	4	5	31	42	644
2017	Language of service - French only	22	28	27	15	6	2	0	22	50	49
2017	Language of service - Both English and French	17	19	30	18	10	4	3	30	38	324
2014	Language of service - English only	21	15	26	21	9	5	3	33	39	478
2014	Language of service - French only	11	48	18	12	7	0	4	20	61	23
2014	Language of service - Both English and French	20	20	26	18	9	1	6	29	43	303
2011	Language of service - English only	17	17	29	21	10	3	2	33	36	672
2011	Language of service - French only	15	42	24	12	3	3	0	16	59	33
2011	Language of service - Both English and French	11	25	27	20	9	2	5	31	40	829
2008	Language of service - English only	12	22	30	21	10	2	3	32	36	887
2008	Language of service - French only	13	39	26	11	3	2	6	16	56	37
2008	Language of service - Both English and French	12	27	28	17	10	2	3	29	41	932

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	27	26	29	10	6	1	1	16	54	646
2017	Language of service - French only	26	48	17	7	0	0	2	7	76	49
2017	Language of service - Both English and French	19	25	33	13	7	2	2	21	45	322
2014	Language of service - English only	28	23	32	9	4	1	3	13	54	477
2014	Language of service - French only	11	44	34	7	4	0	0	11	55	23
2014	Language of service - Both English and French	21	22	32	18	4	1	2	23	44	300

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	83	8	3	1	0	0	4	95	1	648
2017	Language of service - French only	70	30	0	0	0	0	0	100	0	49
2017	Language of service - Both English and French	59	17	7	8	6	0	2	78	15	325
2014	Language of service - English only	83	8	3	0	1	1	4	96	1	480
2014	Language of service - French only	70	30	0	0	0	0	0	100	0	23
2014	Language of service - Both English and French	58	19	7	8	7	0	1	78	15	303
2011	Language of service - English only	82	8	3	0	1	1	5	96	1	682
2011	Language of service - French only	75	22	3	0	0	0	0	97	0	33
2011	Language of service - Both English and French	64	19	4	6	4	0	2	85	11	842
2008	Language of service - English only	82	5	4	1	1	1	7	94	1	892
2008	Language of service - French only	65	32	0	0	0	3	0	100	0	37
2008	Language of service - Both English and French	63	21	4	5	5	0	2	85	10	946

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	23	28	16	12	15	4	1	54	29	649
2017	Language of service - French only	29	34	16	12	6	0	3	66	18	49
2017	Language of service - Both English and French	23	27	17	12	13	6	3	54	27	325
2014	Language of service - English only	21	29	18	14	13	3	1	52	29	480
2014	Language of service - French only	18	19	37	0	11	4	11	44	13	23
2014	Language of service - Both English and French	24	30	15	9	10	7	4	61	22	301

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	36	28	10	13	13	1	64	25	650
2017	Language of service - French only	42	38	10	0	10	0	80	10	49
2017	Language of service - Both English and French	42	30	9	10	8	0	72	19	325
2014	Language of service - English only	34	31	10	12	13	1	65	25	480
2014	Language of service - French only	48	30	18	4	0	0	78	4	23
2014	Language of service - Both English and French	40	34	10	11	4	1	74	15	303

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	25	31	13	17	12	1	0	57	29	651
2017	Language of service - French only	32	50	8	7	4	0	0	82	11	49
2017	Language of service - Both English and French	27	38	12	14	7	1	1	66	22	324
2014	Language of service - English only	21	37	14	17	9	2	1	60	26	480
2014	Language of service - French only	25	50	22	4	0	0	0	75	4	23
2014	Language of service - Both English and French	29	36	14	10	8	1	2	67	19	302
2011	Language of service - English only	18	32	12	23	12	2	1	52	36	683
2011	Language of service - French only	27	36	22	12	0	0	3	65	13	33
2011	Language of service - Both English and French	26	39	16	11	6	1	1	66	18	844
2008	Language of service - English only	23	35	11	19	8	2	0	60	28	893
2008	Language of service - French only	24	27	32	16	0	0	0	52	16	36
2008	Language of service - Both English and French	24	43	15	12	4	1	1	68	16	949

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	20	23	16	16	12	13	1	49	32	649
2017	Language of service - French only	14	46	18	10	8	5	0	63	19	49
2017	Language of service - Both English and French	23	25	16	14	10	12	1	55	27	325
2014	Language of service - English only	19	27	19	13	12	9	1	52	27	479
2014	Language of service - French only	18	15	37	4	4	23	0	42	9	23
2014	Language of service - Both English and French	20	24	17	13	9	12	5	53	27	303
2011	Language of service - English only	21	26	18	17	12	7	1	50	31	680
2011	Language of service - French only	18	30	22	12	16	3	0	49	29	33
2011	Language of service - Both English and French	24	30	17	13	9	7	2	58	23	839
2008	Language of service - English only	23	27	15	15	11	8	0	55	29	893
2008	Language of service - French only	17	27	22	23	9	0	2	45	32	36
2008	Language of service - Both English and French	24	31	18	12	7	8	1	60	20	947

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	8	14	16	20	23	18	1	26	53	647
2017	Language of service - French only	4	16	22	33	15	10	0	22	54	49
2017	Language of service - Both English and French	10	18	17	20	18	15	1	34	46	324
2014	Language of service - English only	8	20	16	22	22	11	1	32	50	480
2014	Language of service - French only	11	11	30	11	4	34	0	33	22	23
2014	Language of service - Both English and French	13	15	16	16	20	19	1	36	45	303

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	37	36	9	11	7	74	18	647
2017	Language of service - French only	36	51	8	4	2	86	6	49
2017	Language of service - Both English and French	38	39	9	10	3	77	14	324
2014	Language of service - English only	33	37	9	14	7	70	21	480
2014	Language of service - French only	41	48	11	0	0	89	0	23
2014	Language of service - Both English and French	40	41	8	9	2	81	11	303

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	36	31	9	11	13	0	0	67	24	651
2017	Language of service - French only	23	42	18	12	6	0	0	65	18	49
2017	Language of service - Both English and French	34	33	13	11	7	0	0	68	18	325
2014	Language of service - English only	40	30	9	11	10	0	0	71	20	480
2014	Language of service - French only	42	47	7	4	0	0	0	89	4	23
2014	Language of service - Both English and French	33	39	10	9	5	2	2	74	15	303
2011	Language of service - English only	31	34	14	13	8	0	0	65	21	684
2011	Language of service - French only	30	49	15	0	3	3	0	81	3	33
2011	Language of service - Both English and French	30	36	17	10	5	0	0	67	15	845
2008	Language of service - English only	29	38	9	13	10	1	0	67	23	893
2008	Language of service - French only	30	51	2	11	5	0	0	81	16	36
2008	Language of service - Both English and French	33	36	15	10	5	0	0	70	15	949

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	44	26	11	9	8	2	0	71	17	650
2017	Language of service - French only	29	47	12	8	4	0	0	76	12	49
2017	Language of service - Both English and French	46	25	11	10	7	2	0	73	17	325
2014	Language of service - English only	47	25	10	9	9	1	0	72	18	478
2014	Language of service - French only	59	33	4	0	4	0	0	93	4	23
2014	Language of service - Both English and French	48	25	10	7	7	2	2	76	14	303
2011	Language of service - English only	35	35	12	9	7	1	0	71	17	682
2011	Language of service - French only	24	52	9	6	3	6	0	80	10	33
2011	Language of service - Both English and French	37	33	16	8	5	2	0	71	13	842
2008	Language of service - English only	40	29	11	11	6	3	0	72	17	894
2008	Language of service - French only	30	41	18	4	6	0	0	71	11	36
2008	Language of service - Both English and French	36	37	14	6	5	2	0	75	10	948

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	39	31	10	9	11	0	0	69	20	648
2017	Language of service - French only	29	43	14	10	4	0	0	72	14	49
2017	Language of service - Both English and French	40	31	9	12	7	0	1	71	19	324
2014	Language of service - English only	40	30	10	10	10	0	0	70	20	480
2014	Language of service - French only	41	44	11	4	0	0	0	85	4	23
2014	Language of service - Both English and French	44	29	7	12	6	0	2	74	18	303
2011	Language of service - English only	31	36	11	12	9	0	0	68	21	681
2011	Language of service - French only	24	55	15	3	3	0	0	79	6	33
2011	Language of service - Both English and French	35	37	13	9	5	0	0	73	14	842
2008	Language of service - English only	34	36	9	12	8	1	0	71	20	894
2008	Language of service - French only	27	56	10	0	8	0	0	83	8	36
2008	Language of service - Both English and French	39	37	12	7	5	0	0	76	12	947

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	87	6	3	1	0	0	3	95	1	651
2017	Language of service - French only	72	28	0	0	0	0	0	100	0	49
2017	Language of service - Both English and French	72	14	5	2	4	0	2	88	6	324
2014	Language of service - English only	86	7	2	0	1	1	3	97	1	480
2014	Language of service - French only	82	14	4	0	0	0	0	96	0	23
2014	Language of service - Both English and French	74	8	3	4	7	0	4	85	11	302
2011	Language of service - English only	84	8	3	0	1	0	5	97	1	678
2011	Language of service - French only	81	19	0	0	0	0	0	100	0	32
2011	Language of service - Both English and French	74	16	3	3	2	0	1	91	6	841
2008	Language of service - English only	86	3	2	0	0	1	6	96	1	892
2008	Language of service - French only	77	23	0	0	0	0	0	100	0	36
2008	Language of service - Both English and French	76	13	3	3	4	0	1	90	7	948

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	50	23	6	8	7	3	3	78	16	648
2017	Language of service - French only	52	27	5	10	2	4	0	83	12	49
2017	Language of service - Both English and French	49	26	5	6	8	2	4	79	15	324
2014	Language of service - English only	57	20	4	8	6	3	2	82	14	480
2014	Language of service - French only	38	43	7	0	0	0	11	92	0	23
2014	Language of service - Both English and French	52	24	6	4	7	1	6	82	12	303
2011	Language of service - English only	53	25	5	5	9	1	1	81	14	683
2011	Language of service - French only	34	28	22	0	3	0	13	71	4	32
2011	Language of service - Both English and French	34	26	11	9	7	2	10	69	18	842

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	50	21	9	11	9	71	20	647
2017	Language of service - French only	44	36	8	6	6	80	12	49
2017	Language of service - Both English and French	51	24	10	9	6	76	15	324

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	51	22	12	7	7	1	75	14	650
2017	Language of service - French only	48	28	16	4	4	0	77	8	49
2017	Language of service - Both English and French	55	22	12	4	6	1	78	10	324

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	46	22	10	10	12	0	0	68	21	646
2017	Language of service - French only	43	28	16	6	8	0	0	71	14	49
2017	Language of service - Both English and French	48	26	10	8	7	0	0	74	16	324
2014	Language of service - English only	49	22	9	8	10	1	0	72	19	478
2014	Language of service - French only	48	37	11	0	4	0	0	85	4	23
2014	Language of service - Both English and French	48	29	9	5	6	0	2	79	11	303

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	37	11	17	10	5	2	60	29	41
2017	Language of service - Both English and French	20	40	20	11	7	0	2	61	18	60
2014	Language of service - English only	16	35	20	15	8	3	3	54	25	35
2014	Language of service - Both English and French	19	45	12	10	11	0	3	66	22	61

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	31	26	16	7	9	11	1	64	18	651
2017	Language of service - French only	25	45	20	2	4	4	0	73	6	49
2017	Language of service - Both English and French	28	32	15	9	7	8	1	66	17	324
2014	Language of service - English only	21	21	20	13	15	10	0	47	31	480
2014	Language of service - French only	29	37	15	11	0	7	0	72	12	23
2014	Language of service - Both English and French	21	20	29	12	10	8	0	44	24	303
2011	Language of service - English only	19	26	23	13	13	6	0	48	27	683
2011	Language of service - French only	9	36	18	12	6	18	0	55	23	33
2011	Language of service - Both English and French	18	32	25	10	7	8	1	55	18	840

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	26	25	15	16	14	3	0	53	31	650
2017	Language of service - French only	12	41	22	18	6	0	0	54	24	48
2017	Language of service - Both English and French	21	34	16	16	9	2	1	57	26	324
2014	Language of service - English only	16	20	15	20	26	3	0	37	47	480
2014	Language of service - French only	11	37	37	4	11	0	0	48	15	23
2014	Language of service - Both English and French	15	21	21	21	19	3	0	37	41	303
2011	Language of service - English only	12	25	19	20	22	1	0	37	43	680
2011	Language of service - French only	15	28	35	3	16	3	0	45	20	32
2011	Language of service - Both English and French	18	28	25	15	10	3	0	48	26	838
2008	Language of service - English only	22	31	15	17	12	3	0	55	29	888
2008	Language of service - French only	11	48	17	20	0	3	0	61	21	36
2008	Language of service - Both English and French	23	35	20	11	6	5	1	61	18	945

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	17	22	17	19	17	7	1	43	39	647
2017	Language of service - French only	6	30	31	20	14	0	0	36	34	49
2017	Language of service - Both English and French	14	26	19	23	13	4	1	42	38	324
2014	Language of service - English only	11	17	16	23	30	4	0	29	54	479
2014	Language of service - French only	7	37	23	22	7	4	0	46	30	23
2014	Language of service - Both English and French	11	18	21	23	20	7	0	31	47	303
2011	Language of service - English only	6	21	17	28	25	3	0	28	54	676
2011	Language of service - French only	12	19	35	25	3	6	0	33	30	32
2011	Language of service - Both English and French	12	29	27	15	9	8	0	45	26	839
2008	Language of service - English only	11	31	15	25	13	4	0	43	41	892
2008	Language of service - French only	14	29	27	6	17	8	0	46	25	36
2008	Language of service - Both English and French	14	32	24	16	6	8	0	50	24	946

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	22	22	18	15	18	5	46	35	648
2017	Language of service - French only	8	32	23	16	22	0	40	37	49
2017	Language of service - Both English and French	18	28	19	15	14	5	49	31	323
2014	Language of service - English only	15	17	18	14	31	5	33	48	479
2014	Language of service - French only	7	20	43	15	7	7	30	23	23
2014	Language of service - Both English and French	15	17	16	17	24	10	36	46	303
2011	Language of service - English only	11	23	17	20	23	6	37	45	680
2011	Language of service - French only	12	22	22	28	6	9	38	38	32
2011	Language of service - Both English and French	16	28	22	15	10	8	48	28	840
2008	Language of service - English only	17	33	15	16	12	7	54	31	893
2008	Language of service - French only	17	28	17	18	13	8	48	33	36
2008	Language of service - Both English and French	20	30	21	11	7	10	56	21	946

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	27	15	21	16	4	47	38	649
2017	Language of service - French only	11	29	24	22	9	5	43	32	49
2017	Language of service - Both English and French	15	33	19	17	15	2	49	32	324
2014	Language of service - English only	12	18	16	18	32	3	31	52	480
2014	Language of service - French only	7	53	18	18	4	0	60	22	23
2014	Language of service - Both English and French	12	18	18	20	26	5	32	49	302
2011	Language of service - English only	8	24	15	27	24	3	33	52	679
2011	Language of service - French only	16	31	19	22	6	6	50	30	32
2011	Language of service - Both English and French	16	35	20	16	11	2	52	28	838
2008	Language of service - English only	14	38	10	23	12	3	53	36	892
2008	Language of service - French only	9	57	13	16	3	2	68	19	36
2008	Language of service - Both English and French	19	40	17	15	5	3	61	21	947

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	32	39	13	10	5	1	72	15	650
2017	Language of service - French only	27	50	18	5	0	0	78	5	49
2017	Language of service - Both English and French	27	43	16	9	4	1	70	13	325
2014	Language of service - English only	16	29	18	18	16	2	47	35	479
2014	Language of service - French only	11	52	23	7	7	0	63	15	23
2014	Language of service - Both English and French	19	33	19	16	12	1	52	28	303
2011	Language of service - English only	20	42	15	13	9	1	62	23	680
2011	Language of service - French only	30	39	19	12	0	0	69	12	33
2011	Language of service - Both English and French	26	41	18	9	4	2	68	13	840

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	46	39	8	4	2	1	0	86	6	651
2017	Language of service - French only	41	42	12	3	0	2	0	85	3	48
2017	Language of service - Both English and French	38	45	10	5	1	1	0	84	6	325
2014	Language of service - English only	42	40	9	7	2	2	0	83	8	480
2014	Language of service - French only	32	56	8	0	0	4	0	91	0	23
2014	Language of service - Both English and French	50	35	8	5	1	1	0	85	6	302
2011	Language of service - English only	39	39	10	6	4	2	0	80	10	681
2011	Language of service - French only	21	53	16	3	3	3	0	77	7	32
2011	Language of service - Both English and French	32	42	15	5	1	4	1	77	7	841

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	35	35	12	9	8	1	1	71	17	648
2017	Language of service - French only	28	43	14	8	7	0	0	72	14	49
2017	Language of service - Both English and French	32	33	9	16	6	2	1	68	23	325
2014	Language of service - English only	35	36	14	8	5	1	1	72	13	479
2014	Language of service - French only	11	48	30	11	0	0	0	59	11	23
2014	Language of service - Both English and French	29	38	11	11	7	2	1	70	18	302
2011	Language of service - English only	37	36	9	9	6	3	0	75	15	681
2011	Language of service - French only	18	49	3	6	6	18	0	81	15	33
2011	Language of service - Both English and French	31	40	11	10	4	3	1	73	15	838
2008	Language of service - English only	37	34	11	10	5	3	1	74	15	890
2008	Language of service - French only	11	40	16	18	0	13	2	61	21	36
2008	Language of service - Both English and French	32	38	12	8	5	5	1	74	13	948

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	22	28	23	12	11	3	1	52	24	651
2017	Language of service - French only	20	24	28	14	7	7	0	47	22	48
2017	Language of service - Both English and French	19	29	19	18	10	5	1	51	29	322
2014	Language of service - English only	20	28	22	14	11	4	1	51	26	480
2014	Language of service - French only	11	22	25	19	0	23	0	42	25	23
2014	Language of service - Both English and French	21	25	24	11	12	6	1	49	25	303
2011	Language of service - English only	16	34	23	14	8	4	1	53	23	676
2011	Language of service - French only	9	31	24	12	9	15	0	47	25	33
2011	Language of service - Both English and French	16	34	24	11	6	8	2	55	19	838

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	19	23	18	17	16	6	1	45	36	649
2017	Language of service - French only	12	44	22	6	10	5	2	60	17	49
2017	Language of service - Both English and French	20	23	14	15	16	11	1	49	35	325
2014	Language of service - English only	17	27	17	16	16	6	1	47	35	480
2014	Language of service - French only	11	26	30	15	0	7	11	45	18	23
2014	Language of service - Both English and French	14	25	17	15	13	11	4	46	34	302
2011	Language of service - English only	16	24	18	18	16	7	1	44	36	681
2011	Language of service - French only	18	24	25	12	9	12	0	48	24	33
2011	Language of service - Both English and French	16	25	22	16	10	7	3	46	29	839

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	81	8	5	1	0	0	5	94	2	651
2017	Language of service - French only	68	21	8	0	4	0	0	88	4	49
2017	Language of service - Both English and French	51	21	11	9	4	1	3	75	13	325
2014	Language of service - English only	76	11	4	1	1	2	5	94	2	480
2014	Language of service - French only	63	34	4	0	0	0	0	96	0	23
2014	Language of service - Both English and French	47	22	11	7	5	3	4	74	14	303

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	79	9	5	1	1	2	3	93	2	649
2017	Language of service - French only	48	43	2	5	2	0	0	91	7	49
2017	Language of service - Both English and French	54	28	6	5	4	1	1	84	10	324
2014	Language of service - English only	78	11	6	0	1	2	3	93	1	480
2014	Language of service - French only	52	37	7	4	0	0	0	89	4	23
2014	Language of service - Both English and French	50	29	5	7	5	3	2	82	12	302
2011	Language of service - English only	77	12	6	0	1	2	3	93	1	678
2011	Language of service - French only	51	46	3	0	0	0	0	97	0	33
2011	Language of service - Both English and French	59	24	6	6	3	0	1	85	9	842
2008	Language of service - English only	82	9	4	1	1	1	2	94	1	892
2008	Language of service - French only	55	34	6	2	3	0	0	89	5	37
2008	Language of service - Both English and French	62	23	5	4	4	1	1	87	8	948

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	17	21	16	21	19	6	1	41	42	651
2017	Language of service - French only	19	34	21	22	4	0	0	52	26	49
2017	Language of service - Both English and French	17	29	18	19	14	2	1	47	35	325
2014	Language of service - English only	9	27	18	19	22	4	1	38	43	480
2014	Language of service - French only	22	20	29	18	7	4	0	44	26	23
2014	Language of service - Both English and French	14	21	15	21	20	7	2	39	45	303
2011	Language of service - English only	12	26	18	20	22	1	0	38	43	682
2011	Language of service - French only	25	34	16	12	3	9	0	65	17	32
2011	Language of service - Both English and French	23	30	18	14	10	3	1	56	25	842
2008	Language of service - English only	16	34	16	20	12	2	1	51	32	893
2008	Language of service - French only	6	50	15	11	13	2	3	59	25	37
2008	Language of service - Both English and French	22	37	19	12	7	2	1	61	19	948

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	15	20	15	18	26	4	3	37	47	651
2017	Language of service - French only	14	19	37	18	8	4	0	35	26	49
2017	Language of service - Both English and French	14	24	12	20	24	3	3	40	47	323
2014	Language of service - English only	8	16	18	19	32	4	3	26	55	479
2014	Language of service - French only	7	12	22	26	15	7	11	24	50	23
2014	Language of service - Both English and French	11	22	12	17	28	7	4	37	50	303
2011	Language of service - English only	8	17	14	20	37	1	3	26	59	681
2011	Language of service - French only	9	18	37	15	9	9	3	31	28	33
2011	Language of service - Both English and French	12	21	20	18	18	3	8	37	40	844
2008	Language of service - English only	12	26	15	22	22	2	2	39	45	893
2008	Language of service - French only	8	27	28	9	18	0	10	39	30	37
2008	Language of service - Both English and French	16	27	19	18	12	3	6	47	32	948

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	16	27	20	18	14	5	46	33	649
2017	Language of service - French only	8	31	33	18	7	4	40	25	49
2017	Language of service - Both English and French	16	34	22	13	12	3	51	26	325

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	38	32	16	6	4	3	0	73	10	647
2017	Language of service - French only	29	55	17	0	0	0	0	83	0	49
2017	Language of service - Both English and French	32	39	16	5	5	1	1	73	11	324
2014	Language of service - English only	37	32	17	5	3	4	1	73	9	479
2014	Language of service - French only	33	56	7	0	0	4	0	92	0	23
2014	Language of service - Both English and French	33	41	15	4	3	4	0	77	7	303

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	38	34	13	9	4	2	0	74	13	649
2017	Language of service - French only	38	50	8	2	2	0	0	88	4	49
2017	Language of service - Both English and French	34	43	10	8	3	1	0	78	12	325
2014	Language of service - English only	35	39	11	7	6	2	0	75	13	480
2014	Language of service - French only	33	34	30	0	0	4	0	69	0	23
2014	Language of service - Both English and French	33	44	12	8	2	2	0	78	10	303
2011	Language of service - English only	23	42	17	10	6	3	0	67	16	679
2011	Language of service - French only	18	50	19	6	3	3	0	70	10	32
2011	Language of service - Both English and French	28	39	21	7	4	2	1	68	11	840

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	42	35	9	9	5	0	77	15	648
2017	Language of service - French only	44	44	6	4	2	0	88	6	49
2017	Language of service - Both English and French	42	36	11	9	3	0	78	11	323
2014	Language of service - English only	35	35	10	10	9	1	70	19	478
2014	Language of service - French only	41	48	7	4	0	0	89	4	23
2014	Language of service - Both English and French	40	38	12	7	3	0	78	10	303
2011	Language of service - English only	28	36	15	12	7	0	65	20	673
2011	Language of service - French only	26	54	13	3	3	0	80	7	31
2011	Language of service - Both English and French	35	42	13	7	4	0	77	10	835
2008	Language of service - English only	36	40	10	10	4	0	76	15	893
2008	Language of service - French only	23	62	0	12	3	0	85	15	36
2008	Language of service - Both English and French	33	45	13	6	2	1	78	9	944

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	30	27	16	13	14	0	57	27	649
2017	Language of service - French only	21	53	14	6	7	0	74	12	49
2017	Language of service - Both English and French	29	32	19	12	7	1	62	19	325
2014	Language of service - English only	19	27	16	18	20	0	47	38	480
2014	Language of service - French only	11	63	19	4	4	0	74	7	23
2014	Language of service - Both English and French	24	32	15	15	14	0	56	29	303
2011	Language of service - English only	21	29	20	17	14	0	50	30	679
2011	Language of service - French only	25	37	25	9	3	0	62	13	32
2011	Language of service - Both English and French	27	37	18	10	6	1	66	16	838

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	28	31	17	13	11	0	59	24	651
2017	Language of service - French only	25	45	20	6	5	0	70	11	49
2017	Language of service - Both English and French	26	37	18	12	6	0	64	18	325
2014	Language of service - English only	20	29	15	18	18	0	48	37	480
2014	Language of service - French only	11	59	19	4	7	0	70	11	23
2014	Language of service - Both English and French	24	29	18	16	13	0	53	29	303
2011	Language of service - English only	19	31	16	20	12	1	51	32	677
2011	Language of service - French only	23	35	36	3	3	0	58	7	31
2011	Language of service - Both English and French	27	41	17	10	4	0	68	15	837
2008	Language of service - English only	34	39	10	12	5	1	73	18	894
2008	Language of service - French only	23	51	15	6	6	0	73	12	36
2008	Language of service - Both English and French	34	43	13	6	3	1	77	9	948

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	30	20	17	15	14	4	1	52	30	651
2017	Language of service - French only	22	27	29	13	7	2	0	50	20	49
2017	Language of service - Both English and French	27	23	20	11	12	7	0	54	25	325
2014	Language of service - English only	25	16	19	16	17	5	1	45	35	480
2014	Language of service - French only	18	23	34	0	7	18	0	50	9	23
2014	Language of service - Both English and French	25	23	17	16	13	5	0	51	31	303
2011	Language of service - English only	27	20	14	20	15	3	1	49	37	675
2011	Language of service - French only	44	28	19	6	3	0	0	72	9	32
2011	Language of service - Both English and French	30	29	17	11	8	5	1	62	20	838
2008	Language of service - English only	32	28	15	12	8	4	1	63	21	892
2008	Language of service - French only	23	38	17	6	5	11	0	69	12	36
2008	Language of service - Both English and French	33	29	17	9	6	6	1	66	16	947

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language of service - English only	21	41	39	651
2017	Language of service - French only	13	61	26	49
2017	Language of service - Both English and French	30	34	35	325
2014	Language of service - English only	26	37	38	479
2014	Language of service - French only	14	50	36	23
2014	Language of service - Both English and French	21	41	38	303
2011	Language of service - English only	25	37	38	682
2011	Language of service - French only	13	69	19	32
2011	Language of service - Both English and French	18	55	27	842

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language of service - English only	20	17	37	9	11	7	131
2017	Language of service - Both English and French	17	32	25	3	17	6	96
2014	Language of service - English only	29	7	22	18	9999	24	116
2014	Language of service - Both English and French	19	17	41	11	9999	11	72
2011	Language of service - English only	31	12	34	11	9999	11	166
2011	Language of service - Both English and French	28	17	37	8	9999	10	146

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	23	77	649
2017	Language of service - French only	12	88	49
2017	Language of service - Both English and French	20	80	325
2014	Language of service - English only	20	80	478
2014	Language of service - French only	30	70	23
2014	Language of service - Both English and French	15	85	303

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	57	151
2017	Language of service - Both English and French	62	66
2014	Language of service - English only	56	102
2014	Language of service - Both English and French	64	54

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	51	151
2017	Language of service - Both English and French	61	66
2014	Language of service - English only	55	102
2014	Language of service - Both English and French	55	54

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	151
2017	Language of service - Both English and French	14	66
2014	Language of service - Both English and French	9	54

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	4	151
2014	Language of service - English only	0	102

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	151
2014	Language of service - Both English and French	0	54

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	22	151
2017	Language of service - Both English and French	17	66
2014	Language of service - English only	24	102
2014	Language of service - Both English and French	8	54

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	66
2014	Language of service - English only	7	102
2014	Language of service - Both English and French	0	54

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	49	151
2017	Language of service - Both English and French	35	66
2014	Language of service - English only	36	101
2014	Language of service - Both English and French	42	54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	39	151
2017	Language of service - Both English and French	39	66
2014	Language of service - English only	46	101
2014	Language of service - Both English and French	39	54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	45	151
2017	Language of service - Both English and French	41	66
2014	Language of service - English only	52	101
2014	Language of service - Both English and French	41	54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	34	151
2017	Language of service - Both English and French	36	66
2014	Language of service - English only	37	101
2014	Language of service - Both English and French	30	54

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	33	151
2017	Language of service - Both English and French	22	66
2014	Language of service - English only	27	101
2014	Language of service - Both English and French	34	54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	62	151
2017	Language of service - Both English and French	57	66
2014	Language of service - English only	64	101
2014	Language of service - Both English and French	49	54

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	44	151
2017	Language of service - Both English and French	29	66
2014	Language of service - English only	39	101
2014	Language of service - Both English and French	15	54

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	66
2014	Language of service - Both English and French	0	54

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	7	151
2017	Language of service - Both English and French	9	66

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	13	151
2017	Language of service - Both English and French	13	66
2014	Language of service - English only	10	101
2014	Language of service - Both English and French	8	54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	52	151
2017	Language of service - Both English and French	52	66
2014	Language of service - English only	51	101
2014	Language of service - Both English and French	38	54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	35	151
2017	Language of service - Both English and French	22	66
2014	Language of service - English only	36	101
2014	Language of service - Both English and French	26	54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	12	151
2017	Language of service - Both English and French	12	66
2014	Language of service - English only	15	101

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	51	151
2017	Language of service - Both English and French	56	66
2014	Language of service - English only	64	101
2014	Language of service - Both English and French	56	54

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	33	151
2017	Language of service - Both English and French	22	66
2014	Language of service - English only	29	101
2014	Language of service - Both English and French	21	54

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	8	151
2017	Language of service - Both English and French	12	66
2014	Language of service - English only	11	101
2014	Language of service - Both English and French	8	54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	30	151
2017	Language of service - Both English and French	31	66
2014	Language of service - English only	39	101
2014	Language of service - Both English and French	31	54

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	151
2017	Language of service - Both English and French	17	66
2014	Language of service - English only	8	101
2014	Language of service - Both English and French	10	54

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	11	151
2017	Language of service - Both English and French	12	66
2014	Language of service - English only	11	101

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	151
2017	Language of service - Both English and French	16	66
2014	Language of service - English only	10	101
2014	Language of service - Both English and French	17	54

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	8	151
2014	Language of service - English only	9	101
2014	Language of service - Both English and French	16	54

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	29	151
2017	Language of service - Both English and French	19	66
2014	Language of service - English only	21	101
2014	Language of service - Both English and French	24	54

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	4	134
2014	Language of service - English only	12	86

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	12	134
2017	Language of service - Both English and French	16	58
2014	Language of service - English only	10	86
2014	Language of service - Both English and French	14	52

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	11	134
2017	Language of service - Both English and French	9	58
2014	Language of service - English only	10	86

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	6	134
2014	Language of service - English only	5	86
2014	Language of service - Both English and French	9	52

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	134
2017	Language of service - Both English and French	9	58
2014	Language of service - English only	15	86

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	8	134
2014	Language of service - English only	17	86
2014	Language of service - Both English and French	23	52

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	134
2017	Language of service - Both English and French	15	58
2014	Language of service - English only	5	86

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	134
2017	Language of service - Both English and French	13	58
2014	Language of service - English only	7	86

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	12	134
2017	Language of service - Both English and French	15	58
2014	Language of service - English only	14	86
2014	Language of service - Both English and French	13	52

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	29	134
2017	Language of service - Both English and French	24	58
2014	Language of service - English only	20	86
2014	Language of service - Both English and French	16	52

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	4	134
2014	Language of service - English only	9	86
2014	Language of service - Both English and French	9	52

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	48	134
2017	Language of service - Both English and French	48	58
2014	Language of service - English only	42	86
2014	Language of service - Both English and French	45	52

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	0	134
2014	Language of service - Both English and French	0	52

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	66	134
2017	Language of service - Both English and French	63	58
2014	Language of service - English only	55	86
2014	Language of service - Both English and French	48	52

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	21	134
2017	Language of service - Both English and French	13	58
2014	Language of service - English only	12	86
2014	Language of service - Both English and French	24	52

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	91	9	151
2017	Language of service - Both English and French	91	9	66

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	14	14	26	8	11	20	6	38	26	650
2017	Language of service - French only	12	23	20	6	8	20	12	51	20	49
2017	Language of service - Both English and French	11	17	16	10	11	26	10	43	33	325
2014	Language of service - English only	12	15	25	11	10	21	6	37	29	480
2014	Language of service - French only	0	26	30	4	4	22	15	42	11	23
2014	Language of service - Both English and French	14	15	20	6	6	33	6	47	20	302

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	26	27	22	7	9	10	1	58	17	649
2017	Language of service - French only	27	40	20	2	4	5	2	73	6	49
2017	Language of service - Both English and French	24	30	17	9	8	11	2	61	20	325
2014	Language of service - English only	19	27	21	12	8	10	2	53	23	478
2014	Language of service - French only	11	53	25	4	0	7	0	69	4	23
2014	Language of service - Both English and French	23	28	18	7	5	17	2	63	15	303
2011	Language of service - English only	27	34	18	10	6	5	0	64	17	676
2011	Language of service - French only	19	51	17	6	3	3	0	73	10	31
2011	Language of service - Both English and French	30	39	16	7	3	5	0	73	10	835

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	30	50	8	6	3	1	2	83	9	651
2017	Language of service - French only	16	43	16	12	7	0	5	63	21	49
2017	Language of service - Both English and French	28	48	7	8	2	1	6	81	11	325
2014	Language of service - English only	34	54	6	2	0	1	2	91	2	480
2014	Language of service - French only	15	38	25	7	0	0	15	62	9	23
2014	Language of service - Both English and French	21	52	12	4	2	1	9	80	7	303
2011	Language of service - English only	32	55	7	5	1	0	1	87	6	677
2011	Language of service - French only	25	40	16	16	3	0	0	65	19	32
2011	Language of service - Both English and French	22	50	13	8	3	1	3	75	11	841
2008	Language of service - English only	32	50	7	7	2	1	2	84	9	894
2008	Language of service - French only	16	41	29	2	6	2	3	60	9	36
2008	Language of service - Both English and French	20	46	15	10	3	2	3	70	14	947

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	13	25	22	11	8	17	4	48	24	648
2017	Language of service - French only	12	36	8	12	2	24	7	69	20	49
2017	Language of service - Both English and French	10	28	18	9	8	19	8	53	23	322
2014	Language of service - English only	13	32	22	12	8	9	4	52	23	480
2014	Language of service - French only	7	42	14	7	0	15	15	69	10	23
2014	Language of service - Both English and French	10	22	19	13	5	19	11	47	26	303
2011	Language of service - English only	14	30	21	14	9	10	2	50	26	679
2011	Language of service - French only	12	34	28	13	3	6	3	51	18	32
2011	Language of service - Both English and French	14	32	21	10	4	15	5	57	17	841

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	43	27	12	5	3	8	2	79	8	649
2017	Language of service - French only	31	41	13	4	0	6	5	81	4	49
2017	Language of service - Both English and French	38	35	9	4	1	8	5	85	5	325
2014	Language of service - English only	41	33	8	5	3	8	2	83	8	480
2014	Language of service - French only	25	38	18	0	0	0	18	78	0	23
2014	Language of service - Both English and French	34	31	11	3	2	9	9	80	7	303
2011	Language of service - English only	39	35	11	5	2	7	1	80	8	677
2011	Language of service - French only	21	48	15	9	0	6	0	74	10	33
2011	Language of service - Both English and French	32	40	12	5	1	6	3	80	7	843
2008	Language of service - English only	39	36	10	4	2	8	1	82	6	891
2008	Language of service - French only	9	53	20	0	6	12	0	71	7	36
2008	Language of service - Both English and French	30	42	13	3	1	8	3	81	4	945

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	32	31	14	6	3	12	2	73	11	650
2017	Language of service - French only	33	33	10	8	0	11	5	79	9	49
2017	Language of service - Both English and French	31	32	16	4	2	9	5	73	8	325
2014	Language of service - English only	29	30	14	9	7	9	2	67	18	480
2014	Language of service - French only	22	28	21	4	0	11	15	66	5	23
2014	Language of service - Both English and French	23	28	19	6	5	10	9	62	13	302
2011	Language of service - English only	29	34	15	6	4	11	1	72	11	674
2011	Language of service - French only	22	38	19	10	0	10	0	67	11	31
2011	Language of service - Both English and French	26	40	16	4	2	9	3	75	7	839
2008	Language of service - English only	36	34	13	7	4	5	2	75	11	891
2008	Language of service - French only	15	49	20	16	0	0	0	63	16	36
2008	Language of service - Both English and French	29	42	14	5	2	5	3	77	8	945

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	9	91	647
2017	Language of service - Both English and French	10	90	323
2014	Language of service - English only	6	94	478
2014	Language of service - French only	0	100	23
2014	Language of service - Both English and French	7	93	302

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	31	58
2017	Language of service - Both English and French	42	30
2014	Language of service - English only	52	29
2014	Language of service - Both English and French	46	22

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	89	58
2017	Language of service - Both English and French	84	30
2014	Language of service - English only	85	29
2014	Language of service - Both English and French	75	22

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language of service - English only	58
2017	Language of service - Both English and French	30
2014	Language of service - English only	29
2014	Language of service - Both English and French	22

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	58
2017	Language of service - Both English and French	0	30

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	58
2014	Language of service - Both English and French	0	22

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	9	58
2017	Language of service - Both English and French	26	30

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	19	30

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	22	58
2017	Language of service - Both English and French	28	30
2014	Language of service - English only	32	29
2014	Language of service - Both English and French	19	22

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	28	58
2017	Language of service - Both English and French	29	30
2014	Language of service - English only	17	29
2014	Language of service - Both English and French	37	22

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	0	58

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	15	58

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	10	58
2014	Language of service - English only	31	29

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	30

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	43	58
2017	Language of service - Both English and French	21	30
2014	Language of service - English only	22	29
2014	Language of service - Both English and French	28	22

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language of service - English only	58
2017	Language of service - Both English and French	30
2014	Language of service - English only	29
2014	Language of service - Both English and French	22

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	17	58
2014	Language of service - English only	39	29
2014	Language of service - Both English and French	22	22

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	33	59
2017	Language of service - Both English and French	21	30
2014	Language of service - English only	29	29
2014	Language of service - Both English and French	22	22

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	22	59
2014	Language of service - English only	13	29

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	12	59

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	35	59
2017	Language of service - Both English and French	16	30
2014	Language of service - English only	20	29
2014	Language of service - Both English and French	36	22

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	18	59

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	12	59

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	38	59
2017	Language of service - Both English and French	57	30
2014	Language of service - English only	53	29
2014	Language of service - Both English and French	51	22

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	0	47
2014	Language of service - Both English and French	0	20

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Language of service - English only	47
2017	Language of service - Both English and French	29
2014	Language of service - English only	26
2014	Language of service - Both English and French	20

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	0	29
2014	Language of service - English only	0	26

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	19	29

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	13	47
2017	Language of service - Both English and French	16	29

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	43	47
2017	Language of service - Both English and French	22	29
2014	Language of service - English only	20	26

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language of service - Both English and French	16	29
2014	Language of service - Both English and French	0	20

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	66	47
2017	Language of service - Both English and French	59	29
2014	Language of service - English only	40	26
2014	Language of service - Both English and French	45	20

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	74	47
2017	Language of service - Both English and French	66	29
2014	Language of service - English only	70	26
2014	Language of service - Both English and French	43	20

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	17	47

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	88	12	59
2017	Language of service - Both English and French	82	18	30

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	17	14	27	3	5	28	6	47	12	651
2017	Language of service - French only	6	31	18	2	2	24	17	63	7	49
2017	Language of service - Both English and French	13	21	18	4	4	32	9	58	12	325
2014	Language of service - English only	17	17	28	3	3	26	6	50	10	479
2014	Language of service - French only	4	15	23	4	0	37	18	41	8	23
2014	Language of service - Both English and French	15	13	21	3	2	36	9	52	10	303

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	31	26	19	4	5	13	1	67	11	651
2017	Language of service - French only	27	38	10	4	2	14	4	81	7	49
2017	Language of service - Both English and French	27	34	14	6	3	14	2	73	10	325
2014	Language of service - English only	26	28	24	5	4	12	2	63	10	475
2014	Language of service - French only	11	41	32	0	0	16	0	62	0	23
2014	Language of service - Both English and French	23	30	22	4	2	17	3	66	6	302
2011	Language of service - English only	36	36	14	6	2	6	0	76	9	675
2011	Language of service - French only	25	50	13	6	3	3	0	77	10	32
2011	Language of service - Both English and French	33	42	14	4	1	5	0	80	5	841

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	20	19	17	24	1	39	42	648
2017	Language of service - French only	8	12	23	16	39	2	20	57	49
2017	Language of service - Both English and French	16	16	19	17	31	1	32	48	323

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	13	18	22	18	28	1	31	46	648
2017	Language of service - French only	4	10	25	21	38	2	14	60	49
2017	Language of service - Both English and French	13	18	27	18	23	2	32	41	323

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	24	27	21	12	13	4	52	26	644
2017	Language of service - French only	4	20	33	22	16	4	25	40	48
2017	Language of service - Both English and French	22	21	21	17	14	4	45	33	325

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	13	19	21	19	27	1	0	32	47	650
2017	Language of service - French only	2	15	26	28	27	0	2	17	56	47
2017	Language of service - Both English and French	14	16	19	22	27	0	2	31	50	323

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	52	20	7	4	3	1	13	84	8	645
2017	Language of service - French only	40	27	14	4	0	0	15	79	5	49
2017	Language of service - Both English and French	44	22	13	4	4	0	13	75	10	325

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	27	27	20	14	12	0	54	26	644
2017	Language of service - French only	22	28	30	6	14	0	50	20	48
2017	Language of service - Both English and French	27	27	24	11	10	1	55	21	324

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	26	30	20	12	10	0	1	57	22	646
2017	Language of service - French only	22	33	28	6	7	0	4	57	13	48
2017	Language of service - Both English and French	24	29	24	11	8	1	3	55	20	324

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	20	25	24	17	12	0	1	46	30	646
2017	Language of service - French only	21	24	20	24	9	0	2	46	34	48
2017	Language of service - Both English and French	18	30	22	14	13	2	1	49	28	324

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	24	29	24	13	9	0	1	54	22	644
2017	Language of service - French only	25	35	23	8	9	0	0	61	17	48
2017	Language of service - Both English and French	24	29	23	13	9	1	2	54	23	324

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	17	23	22	20	17	0	1	41	37	643
2017	Language of service - French only	10	17	24	29	20	0	0	27	49	48
2017	Language of service - Both English and French	22	26	24	14	12	1	1	49	26	322

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	44	21	18	9	7	1	66	16	650
2017	Language of service - French only	26	26	22	16	6	4	54	23	49
2017	Language of service - Both English and French	49	24	16	6	4	1	74	10	324

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	68	16	6	3	4	1	2	86	8	649
2017	Language of service - French only	59	20	8	4	2	0	7	85	6	48
2017	Language of service - Both English and French	68	13	8	4	4	0	3	83	8	325

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	50	32	10	3	3	1	83	7	649
2017	Language of service - French only	60	23	8	2	0	7	89	2	48
2017	Language of service - Both English and French	53	26	12	3	3	2	82	7	324

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	61	19	8	5	6	1	81	11	645
2017	Language of service - French only	60	16	8	2	8	7	81	11	49
2017	Language of service - Both English and French	61	17	9	5	5	2	80	11	324

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	53	7	2	1	1	0	35	93	4	648
2017	Language of service - French only	56	10	0	0	0	2	33	100	0	49
2017	Language of service - Both English and French	49	10	6	3	1	0	31	85	6	323

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	51	22	13	4	5	4	77	10	648
2017	Language of service - French only	53	26	6	2	2	11	89	4	49
2017	Language of service - Both English and French	53	24	11	5	2	5	81	7	324

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	60	19	7	4	5	1	4	83	10	650
2017	Language of service - French only	63	19	6	8	2	0	2	84	10	49
2017	Language of service - Both English and French	65	14	8	3	4	0	5	84	7	325

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	50	29	12	4	2	3	81	6	649
2017	Language of service - French only	52	29	12	4	0	3	84	4	49
2017	Language of service - Both English and French	51	28	11	6	2	3	80	8	325

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	11	23	37	17	12	34	29	647
2017	Language of service - French only	2	17	47	24	10	19	34	49
2017	Language of service - Both English and French	11	25	37	17	10	35	27	325

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	20	28	32	13	7	21	48	646
2017	Language of service - French only	10	36	35	14	5	19	46	49
2017	Language of service - Both English and French	12	23	36	20	9	29	35	323

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	36	40	10	8	5	77	13	648
2017	Language of service - French only	22	50	15	9	4	72	13	49
2017	Language of service - Both English and French	38	41	12	6	4	79	9	325

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	18	36	13	17	17	1	54	33	650
2017	Language of service - French only	12	32	23	17	14	3	45	31	49
2017	Language of service - Both English and French	19	40	11	15	14	1	59	30	324

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	34	66	649
2017	Language of service - French only	27	73	49
2017	Language of service - Both English and French	26	74	325
2014	Language of service - English only	30	70	477
2014	Language of service - Both English and French	15	85	303

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language of service - English only	76	24	216
2017	Language of service - French only	79	21	14
2017	Language of service - Both English and French	71	29	86
2014	Language of service - English only	75	25	155
2014	Language of service - Both English and French	79	21	51

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	35	41	5	13	4	0	1	78	18	163
2017	Language of service - French only	36	55	0	9	0	0	0	91	9	11
2017	Language of service - Both English and French	39	38	6	11	5	0	0	78	16	61
2014	Language of service - English only	57	26	3	11	3	0	0	83	14	123
2014	Language of service - Both English and French	37	39	14	5	4	2	0	77	9	40

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	26	21	18	14	18	2	27	73	651
2017	Language of service - French only	21	24	16	15	24	0	21	79	49
2017	Language of service - Both English and French	21	19	24	10	23	3	22	78	325

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	28	461
2017	Language of service - French only	22	38
2017	Language of service - Both English and French	29	245

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	39	461
2017	Language of service - French only	47	38
2017	Language of service - Both English and French	42	245

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	19	461
2017	Language of service - French only	29	38
2017	Language of service - Both English and French	19	245

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	39	461
2017	Language of service - French only	22	38
2017	Language of service - Both English and French	42	245

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	5	461
2017	Language of service - French only	15	38
2017	Language of service - Both English and French	6	245

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language of service - English only	43	461
2017	Language of service - French only	23	38
2017	Language of service - Both English and French	44	245

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language of service - English only	4	45	21	10	5	15	458
2017	Language of service - French only	0	47	18	15	3	17	36
2017	Language of service - Both English and French	5	35	23	14	7	16	244

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	9	23	12	17	35	1	4	34	54	465
2017	Language of service - French only	11	23	10	19	29	0	8	36	53	38
2017	Language of service - Both English and French	11	20	13	17	31	1	8	34	52	245

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language of service - English only	3	8	10	15	57	2	5	12	77	464
2017	Language of service - French only	0	2	10	30	54	0	2	3	87	38
2017	Language of service - Both English and French	4	9	9	14	56	2	6	14	76	245

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Veterans Affairs Canada by Question 110. In what official language(s) do you provide services to the public?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me