2017 Public Service Employee Survey Results for Transport Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	44	6	8	6	80	14	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	45	6	13	6	75	20	1135
2017	University certificate or diploma below the bachelor's level	27	43	7	14	9	70	23	209
2017	Bachelor's degree	33	48	5	11	3	80	15	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	52	6	10	4	80	14	802
2014	Secondary or high school graduation certificate or equivalent or less	37	44	6	8	5	82	12	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	44	7	15	5	73	20	1044
2014	University certificate or diploma below the bachelor's level	23	46	7	14	9	69	24	209
2014	Bachelor's degree	36	46	3	11	4	82	14	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	46	8	8	5	79	13	707
2011	Secondary or high school graduation certificate or equivalent or less	45	40	5	7	3	85	11	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	6	11	6	77	17	1278
2011	University certificate or diploma below the bachelor's level	27	46	6	15	6	74	20	264
2011	Bachelor's degree	42	43	4	8	3	85	11	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	44	2	8	3	87	11	704
2008	Secondary or high school graduation certificate or equivalent or less	45	42	3	8	2	87	10	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	45	5	11	4	80	15	1153
2008	University certificate or diploma below the bachelor's level	30	47	6	11	6	78	16	234
2008	Bachelor's degree	41	43	4	8	3	84	11	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	44	4	7	2	87	9	547

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	22	4	2	1	1	1	93	3	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	26	7	4	2	1	1	87	5	1129
2017	University certificate or diploma below the bachelor's level	59	28	6	4	3	0	0	88	6	208
2017	Bachelor's degree	71	22	4	2	1	0	1	93	3	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	24	5	3	1	1	1	90	5	804
2014	Secondary or high school graduation certificate or equivalent or less	70	23	3	1	1	1	1	95	2	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	25	5	3	1	1	1	91	4	1044
2014	University certificate or diploma below the bachelor's level	61	25	8	3	2	0	0	86	5	210
2014	Bachelor's degree	71	21	4	2	1	0	1	93	3	1000
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	22	6	2	2	1	1	90	4	707
2011	Secondary or high school graduation certificate or equivalent or less	74	18	4	1	1	1	1	93	3	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	22	4	3	2	0	1	91	5	1278
2011	University certificate or diploma below the bachelor's level	57	27	6	3	2	2	1	88	6	264
2011	Bachelor's degree	75	18	4	2	1	1	1	93	3	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	20	4	2	1	1	0	92	3	703
2008	Secondary or high school graduation certificate or equivalent or less	71	21	3	2	1	1	1	93	3	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	21	5	3	1	0	1	91	5	1152
2008	University certificate or diploma below the bachelor's level	63	25	5	5	1	0	1	89	6	233
2008	Bachelor's degree	73	19	3	3	1	0	0	93	4	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	20	4	4	1	1	1	91	5	547

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	20	6	3	1	2	89	4	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	19	7	6	3	2	83	10	1133
2017	University certificate or diploma below the bachelor's level	59	22	6	8	3	0	82	12	209
2017	Bachelor's degree	66	20	5	7	2	1	86	8	1221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	20	5	7	4	0	83	11	803
2014	Secondary or high school graduation certificate or equivalent or less	61	24	6	4	2	2	88	6	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	23	6	6	2	2	85	9	1044
2014	University certificate or diploma below the bachelor's level	59	16	9	11	4	0	76	16	210
2014	Bachelor's degree	64	20	5	7	3	1	85	11	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	23	5	7	4	1	84	11	708
2011	Secondary or high school graduation certificate or equivalent or less	66	21	6	5	1	1	87	7	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	21	6	6	4	2	85	10	1277
2011	University certificate or diploma below the bachelor's level	52	26	9	7	5	1	79	12	264
2011	Bachelor's degree	64	20	5	6	4	1	84	10	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	19	5	8	5	1	81	14	704
2008	Secondary or high school graduation certificate or equivalent or less	64	21	6	5	3	2	86	8	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	21	7	6	3	2	83	10	1152
2008	University certificate or diploma below the bachelor's level	54	27	7	8	2	1	82	10	233
2008	Bachelor's degree	63	20	5	8	4	1	83	12	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	20	5	8	4	1	83	13	546

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	35	5	9	6	80	15	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	35	8	13	8	71	21	1134
2017	University certificate or diploma below the bachelor's level	31	38	7	10	13	70	23	209
2017	Bachelor's degree	43	37	6	10	5	80	15	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	7	13	6	74	19	804
2014	Secondary or high school graduation certificate or equivalent or less	42	33	8	10	6	76	16	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	7	10	8	75	18	1044
2014	University certificate or diploma below the bachelor's level	35	39	7	10	8	75	18	210
2014	Bachelor's degree	44	34	6	9	6	79	15	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	34	7	11	6	75	17	708
2011	Secondary or high school graduation certificate or equivalent or less	46	34	9	6	4	81	11	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	37	8	9	6	77	15	1274
2011	University certificate or diploma below the bachelor's level	34	37	10	13	5	71	18	264
2011	Bachelor's degree	47	35	7	7	4	83	10	1194
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	7	8	5	80	12	704

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	37	13	14	12	0	62	26	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	12	19	17	1	52	36	1135
2017	University certificate or diploma below the bachelor's level	20	34	11	16	20	0	53	36	208
2017	Bachelor's degree	23	37	11	17	11	0	60	29	1221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	14	16	10	0	60	26	803
2014	Secondary or high school graduation certificate or equivalent or less	30	37	11	13	7	1	68	21	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	12	17	12	0	59	29	1043
2014	University certificate or diploma below the bachelor's level	21	35	11	14	17	1	57	32	210
2014	Bachelor's degree	31	41	10	12	7	1	72	18	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	41	12	11	5	1	71	17	708
2011	Secondary or high school graduation certificate or equivalent or less	34	39	10	11	5	0	74	16	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	11	13	11	0	65	24	1274
2011	University certificate or diploma below the bachelor's level	24	37	17	11	10	0	61	22	263
2011	Bachelor's degree	32	39	11	11	5	1	72	17	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	12	9	5	2	72	15	705
2008	Secondary or high school graduation certificate or equivalent or less	36	40	10	7	6	1	77	13	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	12	13	6	0	68	20	1151
2008	University certificate or diploma below the bachelor's level	27	37	13	15	8	0	64	23	235
2008	Bachelor's degree	37	40	10	9	5	0	77	13	1012
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	13	10	4	1	72	14	547

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	42	12	4	3	0	80	7	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	41	10	4	3	0	83	7	1131
2017	University certificate or diploma below the bachelor's level	39	42	10	6	3	0	81	9	209
2017	Bachelor's degree	40	41	9	7	3	0	80	11	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	40	10	6	3	0	81	9	803
2014	Secondary or high school graduation certificate or equivalent or less	41	39	11	5	4	1	80	9	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	41	11	6	3	0	81	9	1044
2014	University certificate or diploma below the bachelor's level	41	37	9	7	6	0	79	12	210
2014	Bachelor's degree	41	41	9	6	3	0	82	9	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	10	5	3	0	82	9	708
2011	Secondary or high school graduation certificate or equivalent or less	45	35	10	6	4	0	81	9	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	10	7	4	0	80	10	1275
2011	University certificate or diploma below the bachelor's level	34	44	10	8	4	0	79	12	264
2011	Bachelor's degree	43	35	10	8	4	0	78	12	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	9	5	5	0	81	10	704
2008	Secondary or high school graduation certificate or equivalent or less	42	37	11	6	2	0	80	9	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	43	12	5	3	0	80	8	1152
2008	University certificate or diploma below the bachelor's level	34	41	13	8	4	0	76	12	235
2008	Bachelor's degree	44	37	8	8	3	0	81	11	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	8	6	5	0	81	11	546

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	39	10	3	3	0	84	6	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	35	7	5	3	0	85	8	1131
2017	University certificate or diploma below the bachelor's level	51	33	5	5	5	0	85	10	209
2017	Bachelor's degree	47	38	6	6	3	0	86	9	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	7	6	2	0	85	8	802
2014	Secondary or high school graduation certificate or equivalent or less	46	38	8	4	3	0	85	7	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	36	8	5	4	0	82	10	1044
2014	University certificate or diploma below the bachelor's level	46	33	9	8	4	0	79	11	210
2014	Bachelor's degree	47	36	8	6	3	0	83	10	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	7	6	3	0	85	8	708
2011	Secondary or high school graduation certificate or equivalent or less	52	32	9	4	3	0	85	7	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	7	5	3	0	86	7	1275
2011	University certificate or diploma below the bachelor's level	41	44	7	6	2	0	85	8	263
2011	Bachelor's degree	47	38	5	6	5	0	85	10	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	38	5	5	4	0	86	8	704
2008	Secondary or high school graduation certificate or equivalent or less	51	38	6	3	2	1	89	5	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	42	6	4	2	0	87	6	1152
2008	University certificate or diploma below the bachelor's level	44	39	9	6	2	0	83	8	235
2008	Bachelor's degree	46	41	6	5	3	0	87	7	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	39	4	7	3	0	86	10	547

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	37	9	7	3	0	82	9	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	9	9	3	0	79	12	1132
2017	University certificate or diploma below the bachelor's level	36	42	9	8	5	0	78	13	208
2017	Bachelor's degree	45	39	7	6	2	0	84	8	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	11	5	1	0	82	7	801
2014	Secondary or high school graduation certificate or equivalent or less	44	40	7	6	3	1	85	8	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	42	9	6	4	0	81	9	1042
2014	University certificate or diploma below the bachelor's level	32	46	12	7	3	1	78	9	209
2014	Bachelor's degree	49	36	8	5	2	0	84	7	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	8	5	3	0	84	8	708

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	32	9	5	5	0	0	81	10	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	33	10	6	4	0	0	80	10	1132
2017	University certificate or diploma below the bachelor's level	41	36	10	7	5	0	0	78	12	209
2017	Bachelor's degree	50	31	8	7	4	0	0	81	11	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	11	8	5	1	0	76	13	803
2014	Secondary or high school graduation certificate or equivalent or less	44	31	10	8	5	1	1	77	13	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	10	8	6	0	1	76	14	1042
2014	University certificate or diploma below the bachelor's level	35	35	12	9	8	1	0	71	17	210
2014	Bachelor's degree	43	33	10	9	5	0	1	76	14	1000
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	11	10	6	1	1	73	17	706
2011	Secondary or high school graduation certificate or equivalent or less	46	34	9	8	3	0	0	80	11	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	11	9	7	0	1	72	16	1276
2011	University certificate or diploma below the bachelor's level	33	31	11	14	10	1	1	65	24	264
2011	Bachelor's degree	42	35	10	8	5	0	0	77	13	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	40	10	9	4	0	0	77	14	704

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	22	12	10	9	2	11	64	22	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	27	11	10	9	2	6	68	20	1131
2017	University certificate or diploma below the bachelor's level	35	26	9	15	10	0	6	65	26	209
2017	Bachelor's degree	31	26	10	12	8	2	11	66	23	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	24	12	12	12	3	12	58	28	802
2014	Secondary or high school graduation certificate or equivalent or less	38	23	11	7	10	2	10	69	19	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	28	11	8	7	2	6	73	16	1044
2014	University certificate or diploma below the bachelor's level	40	25	10	8	7	2	9	72	17	210
2014	Bachelor's degree	34	24	11	11	10	1	9	64	23	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	24	11	10	13	2	13	60	27	708
2011	Secondary or high school graduation certificate or equivalent or less	35	24	10	11	8	1	10	67	21	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	9	11	11	2	6	67	23	1277
2011	University certificate or diploma below the bachelor's level	31	25	9	15	13	1	6	59	31	264
2011	Bachelor's degree	29	27	10	11	12	1	10	63	26	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	24	9	13	16	1	13	55	34	703
2008	Secondary or high school graduation certificate or equivalent or less	42	24	8	8	8	1	8	73	18	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	27	7	11	7	1	4	73	19	1150
2008	University certificate or diploma below the bachelor's level	34	30	9	14	9	0	4	67	23	235
2008	Bachelor's degree	34	27	8	14	10	1	7	65	26	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	21	9	13	17	2	10	56	34	545

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	41	12	8	5	74	13	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	44	11	7	6	76	14	1133
2017	University certificate or diploma below the bachelor's level	32	41	11	8	9	73	17	209
2017	Bachelor's degree	33	45	11	7	5	78	11	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	47	10	6	4	80	10	802
2014	Secondary or high school graduation certificate or equivalent or less	34	42	11	6	6	77	12	473
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	39	12	11	8	70	18	1044
2014	University certificate or diploma below the bachelor's level	28	44	14	5	9	72	14	210
2014	Bachelor's degree	33	44	11	8	5	77	12	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	45	11	8	4	76	13	708
2011	Secondary or high school graduation certificate or equivalent or less	38	38	9	8	6	77	14	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	13	9	9	69	18	1275
2011	University certificate or diploma below the bachelor's level	28	40	10	11	11	68	22	263
2011	Bachelor's degree	33	40	12	8	6	74	15	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	42	11	7	8	75	14	703
2008	Secondary or high school graduation certificate or equivalent or less	39	39	10	6	5	78	11	660
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	41	11	9	7	74	16	1144
2008	University certificate or diploma below the bachelor's level	29	43	11	8	9	72	17	233
2008	Bachelor's degree	36	40	11	9	4	76	13	1012
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	40	9	8	5	78	12	545

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	34	15	13	6	0	66	19	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	36	17	12	8	0	62	21	1134
2017	University certificate or diploma below the bachelor's level	25	34	20	9	12	0	59	21	209
2017	Bachelor's degree	29	40	15	10	7	1	69	16	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	43	14	11	7	0	68	18	804
2014	Secondary or high school graduation certificate or equivalent or less	28	32	17	13	9	1	60	22	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	16	14	12	0	59	26	1044
2014	University certificate or diploma below the bachelor's level	23	32	18	12	14	2	56	26	210
2014	Bachelor's degree	28	36	14	12	8	1	65	21	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	17	11	9	1	62	20	708
2011	Secondary or high school graduation certificate or equivalent or less	28	32	18	12	9	0	60	22	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	18	15	16	0	51	31	1276
2011	University certificate or diploma below the bachelor's level	16	32	19	15	17	0	48	32	264
2011	Bachelor's degree	25	38	17	11	9	0	63	21	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	15	12	10	0	62	22	704

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	39	13	12	5	70	17	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	42	16	11	6	67	18	1129
2017	University certificate or diploma below the bachelor's level	25	34	19	12	10	59	22	209
2017	Bachelor's degree	30	41	13	11	5	71	16	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	13	12	6	70	17	803

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	41	11	5	4	1	80	9	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	42	13	8	4	0	75	12	1129
2017	University certificate or diploma below the bachelor's level	35	35	13	9	7	0	70	16	208
2017	Bachelor's degree	40	40	10	7	3	0	80	10	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	9	5	3	0	82	9	803
2014	Secondary or high school graduation certificate or equivalent or less	42	38	10	6	3	1	81	9	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	15	9	5	0	71	13	1044
2014	University certificate or diploma below the bachelor's level	35	40	13	7	5	1	75	12	210
2014	Bachelor's degree	42	40	11	4	3	0	82	7	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	9	5	3	0	83	8	708
2011	Secondary or high school graduation certificate or equivalent or less	39	41	10	4	4	1	81	9	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	37	13	8	7	1	72	15	1277
2011	University certificate or diploma below the bachelor's level	33	36	14	8	8	0	70	17	264
2011	Bachelor's degree	37	42	11	7	3	1	79	10	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	8	5	5	0	83	10	704
2008	Secondary or high school graduation certificate or equivalent or less	46	35	10	5	3	1	82	7	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	13	6	5	0	76	11	1150
2008	University certificate or diploma below the bachelor's level	36	36	11	8	8	1	73	16	235
2008	Bachelor's degree	44	38	8	6	3	1	83	9	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	39	7	4	5	1	85	9	547

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	35	16	10	8	66	18	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	15	11	9	65	20	1131
2017	University certificate or diploma below the bachelor's level	27	35	12	10	15	63	25	208
2017	Bachelor's degree	32	39	13	10	6	72	16	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	39	14	10	7	70	16	804

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	30	11	2	1	85	4	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	32	8	4	3	85	6	1130
2017	University certificate or diploma below the bachelor's level	50	32	11	4	3	82	7	208
2017	Bachelor's degree	49	36	10	4	2	85	5	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	8	3	2	87	5	804
2014	Secondary or high school graduation certificate or equivalent or less	65	24	7	2	1	90	3	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	26	9	3	3	85	6	1044
2014	University certificate or diploma below the bachelor's level	60	25	7	4	4	86	7	209
2014	Bachelor's degree	59	31	6	3	1	90	4	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	30	9	2	1	88	3	707
2011	Secondary or high school graduation certificate or equivalent or less	63	26	6	3	2	90	5	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	28	7	4	3	86	7	1279
2011	University certificate or diploma below the bachelor's level	51	32	7	6	3	84	9	264
2011	Bachelor's degree	53	35	8	3	1	87	4	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	8	2	2	88	4	703

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	39	13	10	5	0	1	72	15	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	40	13	11	8	0	0	68	19	1126
2017	University certificate or diploma below the bachelor's level	26	39	17	10	8	0	0	65	18	207
2017	Bachelor's degree	30	45	11	8	4	1	0	76	13	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	45	10	8	5	0	0	77	13	804
2014	Secondary or high school graduation certificate or equivalent or less	25	44	12	9	7	1	1	71	17	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	40	12	15	10	0	0	62	25	1044
2014	University certificate or diploma below the bachelor's level	27	34	15	13	11	1	0	61	24	210
2014	Bachelor's degree	29	44	9	11	6	0	0	73	18	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	46	11	11	5	1	0	73	16	708
2011	Secondary or high school graduation certificate or equivalent or less	34	40	11	10	5	0	0	74	15	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	38	12	12	11	0	0	64	23	1276
2011	University certificate or diploma below the bachelor's level	27	32	16	14	11	0	0	59	25	264
2011	Bachelor's degree	30	42	11	9	7	0	0	72	17	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	10	9	6	0	0	75	15	703

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	37	15	9	4	0	1	73	13	503
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	16	11	8	0	0	65	19	1128
2017	University certificate or diploma below the bachelor's level	29	32	18	8	11	0	0	62	20	208
2017	Bachelor's degree	37	36	13	9	4	0	0	73	14	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	17	9	6	0	0	68	15	802
2014	Secondary or high school graduation certificate or equivalent or less	35	34	17	7	6	1	0	69	13	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	15	11	11	0	1	62	22	1043
2014	University certificate or diploma below the bachelor's level	31	32	14	11	11	1	0	64	22	210
2014	Bachelor's degree	33	36	14	10	6	0	0	69	16	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	14	11	8	0	0	67	19	708

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	36	15	8	5	0	1	72	13	502
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	14	12	8	0	0	66	20	1129
2017	University certificate or diploma below the bachelor's level	28	34	15	13	10	0	0	62	23	209
2017	Bachelor's degree	34	39	14	9	4	0	0	74	13	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	16	10	5	0	1	69	15	804
2014	Secondary or high school graduation certificate or equivalent or less	32	39	13	9	6	0	0	72	15	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	35	16	12	8	0	0	63	21	1044
2014	University certificate or diploma below the bachelor's level	30	34	15	11	10	1	0	65	20	210
2014	Bachelor's degree	36	37	13	9	5	0	0	73	15	999
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	13	8	6	1	0	73	14	708
2011	Secondary or high school graduation certificate or equivalent or less	36	39	11	8	5	0	0	76	13	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	36	14	10	7	0	0	69	17	1277
2011	University certificate or diploma below the bachelor's level	24	39	16	12	8	1	0	63	20	264
2011	Bachelor's degree	38	38	12	7	5	1	0	76	11	1198
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	11	8	4	1	1	76	12	702

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	34	12	5	3	0	79	9	504
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	9	7	4	0	80	11	1129
2017	University certificate or diploma below the bachelor's level	37	42	10	6	5	0	79	11	209
2017	Bachelor's degree	40	39	12	6	3	0	79	9	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	41	12	5	4	0	79	8	803
2014	Secondary or high school graduation certificate or equivalent or less	43	37	11	5	4	1	80	9	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	36	13	8	3	0	76	11	1042
2014	University certificate or diploma below the bachelor's level	40	34	15	5	6	0	74	11	210
2014	Bachelor's degree	42	40	10	5	3	0	82	8	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	11	5	3	0	81	8	708
2011	Secondary or high school graduation certificate or equivalent or less	47	37	7	6	3	0	84	9	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	10	8	4	0	78	12	1277
2011	University certificate or diploma below the bachelor's level	35	40	13	8	4	0	75	12	264
2011	Bachelor's degree	40	41	9	7	4	0	81	11	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	42	8	6	5	0	82	11	704
2008	Secondary or high school graduation certificate or equivalent or less	46	38	7	4	3	0	85	8	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	9	5	4	0	82	9	1150
2008	University certificate or diploma below the bachelor's level	34	42	12	6	5	0	77	11	235
2008	Bachelor's degree	43	40	7	6	3	0	84	9	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	41	7	6	4	0	84	10	547

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	36	13	6	4	1	1	76	11	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	38	19	8	4	0	1	68	13	1135
2017	University certificate or diploma below the bachelor's level	26	40	19	6	7	1	1	67	14	208
2017	Bachelor's degree	34	37	17	7	4	0	0	72	11	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	16	9	6	1	0	70	14	805
2014	Secondary or high school graduation certificate or equivalent or less	31	33	18	9	7	1	0	65	16	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	21	9	6	0	1	64	15	1044
2014	University certificate or diploma below the bachelor's level	29	28	22	13	5	1	1	58	19	210
2014	Bachelor's degree	28	38	18	9	6	0	1	66	15	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	18	10	8	0	1	64	18	708
2011	Secondary or high school graduation certificate or equivalent or less	35	33	18	8	5	0	1	68	13	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	33	22	11	9	0	0	59	19	1277
2011	University certificate or diploma below the bachelor's level	25	31	21	14	9	0	0	57	23	264
2011	Bachelor's degree	30	36	17	11	5	0	1	67	16	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	20	10	8	0	0	62	18	705
2008	Secondary or high school graduation certificate or equivalent or less	27	37	21	8	6	0	1	65	14	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	36	24	13	8	0	0	55	21	1152
2008	University certificate or diploma below the bachelor's level	14	34	29	15	8	0	0	48	23	235
2008	Bachelor's degree	24	36	20	12	8	0	0	60	20	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	24	13	8	0	0	55	21	546

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	25	34	14	9	2	5	25	38	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	36	16	9	1	2	26	37	1125
2017	University certificate or diploma below the bachelor's level	12	27	35	13	6	1	7	20	42	208
2017	Bachelor's degree	9	25	37	19	8	1	2	27	35	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	40	17	6	2	1	24	35	800
2014	Secondary or high school graduation certificate or equivalent or less	12	25	31	19	7	2	2	28	39	473
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	30	34	14	5	1	2	20	44	1041
2014	University certificate or diploma below the bachelor's level	17	25	32	14	8	2	1	23	44	210
2014	Bachelor's degree	10	27	38	17	6	1	1	23	37	998
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	39	17	7	1	2	24	36	706
2011	Secondary or high school graduation certificate or equivalent or less	12	26	34	17	9	0	3	26	39	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	32	30	14	5	1	3	20	49	1275
2011	University certificate or diploma below the bachelor's level	18	31	31	14	3	0	2	17	51	263
2011	Bachelor's degree	12	26	35	16	8	1	2	25	39	1196
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	29	37	16	5	0	1	22	40	705
2008	Secondary or high school graduation certificate or equivalent or less	9	28	35	18	7	1	2	26	38	660
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	32	34	15	5	0	2	20	45	1150
2008	University certificate or diploma below the bachelor's level	15	38	31	10	4	0	2	14	54	235
2008	Bachelor's degree	10	26	38	18	5	1	1	23	38	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	30	39	14	5	1	2	20	39	547

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	18	27	19	14	5	6	37	33	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	22	28	20	13	3	3	35	35	1121
2017	University certificate or diploma below the bachelor's level	13	22	32	15	11	3	6	27	38	205
2017	Bachelor's degree	9	17	30	23	14	3	4	40	28	1214
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	17	33	24	11	4	3	38	27	797
2014	Secondary or high school graduation certificate or equivalent or less	11	20	26	20	17	4	3	39	33	471
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	23	31	18	10	3	4	30	37	1038
2014	University certificate or diploma below the bachelor's level	15	23	30	15	13	1	2	29	40	209
2014	Bachelor's degree	10	17	29	27	13	3	3	42	28	996
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	29	27	12	2	4	42	27	705
2011	Secondary or high school graduation certificate or equivalent or less	14	18	26	22	15	2	4	39	34	650
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	20	25	19	11	1	4	31	43	1273
2011	University certificate or diploma below the bachelor's level	22	22	27	15	8	2	4	25	47	263
2011	Bachelor's degree	12	16	26	25	16	1	4	43	29	1196
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	16	24	29	15	2	3	46	29	704
2008	Secondary or high school graduation certificate or equivalent or less	8	19	30	22	13	3	4	38	30	658
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	29	19	12	2	2	33	37	1151
2008	University certificate or diploma below the bachelor's level	20	26	24	15	11	1	2	27	48	233
2008	Bachelor's degree	10	19	24	28	16	2	3	45	30	1012
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	17	27	29	14	2	3	45	27	547

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	24	28	14	11	3	5	27	43	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	25	30	16	7	1	3	24	45	1126
2017	University certificate or diploma below the bachelor's level	18	29	30	10	8	1	4	20	49	209
2017	Bachelor's degree	14	26	30	17	8	2	3	26	42	1214
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	35	14	6	2	1	21	43	801
2014	Secondary or high school graduation certificate or equivalent or less	20	24	26	16	8	3	3	26	47	473
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	28	30	11	5	2	3	18	51	1040
2014	University certificate or diploma below the bachelor's level	23	26	30	11	6	2	2	18	51	208
2014	Bachelor's degree	18	28	30	15	5	1	2	20	48	995
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	28	32	12	5	1	3	18	49	705
2011	Secondary or high school graduation certificate or equivalent or less	18	22	28	16	10	1	4	28	42	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	29	13	7	1	3	21	49	1271
2011	University certificate or diploma below the bachelor's level	23	29	27	13	4	0	3	18	54	264
2011	Bachelor's degree	18	24	30	16	8	1	3	25	43	1197
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	31	14	6	1	1	20	48	705
2008	Secondary or high school graduation certificate or equivalent or less	10	22	33	17	11	2	4	30	35	661
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	33	16	8	1	2	25	42	1148
2008	University certificate or diploma below the bachelor's level	17	26	35	14	5	1	2	19	44	232
2008	Bachelor's degree	15	23	34	17	7	1	3	25	40	1013
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	28	30	18	6	1	2	26	44	547

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	15	28	26	15	2	5	43	26	499
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	16	30	28	15	0	3	45	24	1117
2017	University certificate or diploma below the bachelor's level	10	14	34	27	11	1	4	40	25	206
2017	Bachelor's degree	8	16	33	25	14	1	3	40	25	1213
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	21	35	25	9	2	1	34	30	797
2014	Secondary or high school graduation certificate or equivalent or less	14	17	27	25	13	2	2	39	33	468
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	33	28	10	2	2	39	26	1038
2014	University certificate or diploma below the bachelor's level	12	23	34	19	11	1	1	30	35	208
2014	Bachelor's degree	9	18	35	26	9	1	2	36	28	993
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	35	20	8	1	2	29	35	706
2011	Secondary or high school graduation certificate or equivalent or less	11	16	31	24	15	0	4	40	27	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	19	31	26	12	1	3	39	28	1270
2011	University certificate or diploma below the bachelor's level	12	20	37	19	9	1	2	29	33	264
2011	Bachelor's degree	9	17	33	26	13	0	2	40	26	1196
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	21	35	23	7	0	1	31	34	705
2008	Secondary or high school graduation certificate or equivalent or less	8	17	29	27	15	1	3	44	26	658
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	17	35	26	12	1	2	39	26	1146
2008	University certificate or diploma below the bachelor's level	10	20	40	19	10	0	0	29	31	233
2008	Bachelor's degree	7	17	36	27	11	1	2	38	25	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	33	22	8	1	1	30	37	544

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	24	20	17	12	3	5	31	46	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	26	15	10	1	3	26	46	1124
2017	University certificate or diploma below the bachelor's level	19	23	26	19	8	0	5	29	44	206
2017	Bachelor's degree	15	23	29	18	9	2	3	29	40	1211
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	23	33	14	8	4	3	24	41	799
2014	Secondary or high school graduation certificate or equivalent or less	21	23	26	13	11	2	4	26	46	471
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	25	25	15	6	2	3	21	52	1041
2014	University certificate or diploma below the bachelor's level	29	25	26	9	8	2	2	18	56	210
2014	Bachelor's degree	17	29	27	16	8	1	3	25	48	997
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	24	31	15	8	2	3	23	44	707
2011	Secondary or high school graduation certificate or equivalent or less	21	20	28	15	12	0	4	28	42	649
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	25	24	15	8	1	3	23	52	1274
2011	University certificate or diploma below the bachelor's level	26	24	26	13	8	0	2	22	52	264
2011	Bachelor's degree	18	23	29	15	9	2	3	25	44	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	22	31	15	8	1	2	24	44	705
2008	Secondary or high school graduation certificate or equivalent or less	15	24	27	18	11	1	3	30	41	656
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	25	28	16	9	1	2	26	45	1147
2008	University certificate or diploma below the bachelor's level	23	25	29	13	7	0	2	20	50	233
2008	Bachelor's degree	16	21	30	18	10	2	3	29	39	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	24	30	17	8	2	3	26	42	547

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	17	22	17	16	6	8	38	37	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	17	25	23	17	3	4	43	30	1122
2017	University certificate or diploma below the bachelor's level	12	17	23	21	17	4	6	42	32	208
2017	Bachelor's degree	10	19	27	23	14	4	4	40	31	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	29	20	10	5	5	33	35	800
2014	Secondary or high school graduation certificate or equivalent or less	11	18	25	21	15	4	6	40	32	471
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	25	25	15	3	5	44	29	1043
2014	University certificate or diploma below the bachelor's level	13	15	29	21	13	6	3	37	31	209
2014	Bachelor's degree	7	15	28	30	13	3	4	46	24	996
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	32	25	12	2	5	39	27	707
2011	Secondary or high school graduation certificate or equivalent or less	9	12	27	25	17	2	7	47	23	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	15	27	25	17	2	6	46	25	1274
2011	University certificate or diploma below the bachelor's level	11	16	30	20	14	4	5	37	30	264
2011	Bachelor's degree	7	14	26	27	17	2	6	48	23	1197
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	14	29	27	17	1	3	47	23	705
2008	Secondary or high school graduation certificate or equivalent or less	11	19	23	22	18	1	6	43	32	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	16	29	24	14	3	4	41	28	1146
2008	University certificate or diploma below the bachelor's level	12	21	27	23	13	3	2	38	34	233
2008	Bachelor's degree	11	20	27	22	14	2	5	39	33	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	29	21	12	3	3	35	33	547

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	22	28	14	11	4	5	28	41	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	27	13	7	2	3	22	50	1126
2017	University certificate or diploma below the bachelor's level	22	22	31	10	8	3	4	19	47	208
2017	Bachelor's degree	14	24	34	15	7	3	3	24	40	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	26	34	13	7	3	3	21	43	799
2014	Secondary or high school graduation certificate or equivalent or less	17	28	25	14	9	3	3	25	49	472
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	24	28	13	5	2	3	19	51	1041
2014	University certificate or diploma below the bachelor's level	28	23	31	8	6	2	2	14	53	209
2014	Bachelor's degree	16	28	32	14	6	2	3	20	47	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	28	34	12	4	1	4	17	48	707

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	70	15	6	2	2	1	4	90	3	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	16	6	3	3	0	5	87	6	1135
2017	University certificate or diploma below the bachelor's level	68	16	6	5	4	0	2	86	8	208
2017	Bachelor's degree	72	17	4	4	2	0	2	90	5	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	19	5	4	3	0	1	88	8	804
2014	Secondary or high school graduation certificate or equivalent or less	69	15	7	3	1	1	5	89	4	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	16	6	4	2	0	4	87	7	1042
2014	University certificate or diploma below the bachelor's level	69	14	7	5	3	1	2	85	8	209
2014	Bachelor's degree	71	17	4	3	2	0	3	91	5	1000
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	14	4	5	3	0	2	88	8	707
2011	Secondary or high school graduation certificate or equivalent or less	68	16	6	3	2	1	4	88	6	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	17	6	3	3	1	5	88	6	1278
2011	University certificate or diploma below the bachelor's level	63	19	7	5	2	1	3	85	7	264
2011	Bachelor's degree	68	15	6	4	3	0	3	86	7	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	14	6	6	4	0	2	84	10	704
2008	Secondary or high school graduation certificate or equivalent or less	67	13	4	3	5	1	8	88	8	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	16	6	3	3	0	9	86	8	1151
2008	University certificate or diploma below the bachelor's level	59	15	10	3	6	1	6	79	10	233
2008	Bachelor's degree	68	13	5	5	4	0	5	85	10	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	18	6	7	4	0	3	82	12	546

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	32	16	10	7	5	4	63	19	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	15	11	9	3	3	62	21	1132
2017	University certificate or diploma below the bachelor's level	25	32	18	6	13	3	3	61	20	208
2017	Bachelor's degree	29	32	14	8	7	5	5	68	17	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	32	13	8	6	6	5	69	17	802
2014	Secondary or high school graduation certificate or equivalent or less	29	30	15	11	9	4	3	63	21	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	16	10	12	3	2	59	23	1044
2014	University certificate or diploma below the bachelor's level	30	32	18	6	8	4	1	66	15	209
2014	Bachelor's degree	34	30	13	7	7	4	5	71	15	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	29	13	9	6	5	4	69	16	707

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	28	8	9	6	1	1	76	16	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	31	10	9	7	1	0	73	16	1131
2017	University certificate or diploma below the bachelor's level	38	34	11	7	8	1	0	73	15	208
2017	Bachelor's degree	48	29	8	8	6	1	0	78	14	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	31	8	6	7	1	0	78	14	802
2014	Secondary or high school graduation certificate or equivalent or less	41	32	10	7	8	2	0	75	15	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	29	9	10	10	1	0	70	20	1044
2014	University certificate or diploma below the bachelor's level	48	28	8	6	8	2	1	78	14	210
2014	Bachelor's degree	50	28	9	7	6	0	0	78	13	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	9	7	7	1	0	77	14	708

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	34	14	10	7	2	1	68	18	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	15	11	8	1	0	65	20	1131
2017	University certificate or diploma below the bachelor's level	32	36	11	11	10	0	0	68	21	208
2017	Bachelor's degree	38	35	10	10	5	2	0	74	15	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	11	8	5	1	0	75	13	804
2014	Secondary or high school graduation certificate or equivalent or less	31	39	12	10	5	3	1	72	16	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	12	15	7	1	1	65	23	1044
2014	University certificate or diploma below the bachelor's level	33	35	10	13	7	1	0	70	20	210
2014	Bachelor's degree	35	39	11	9	4	1	1	75	14	1000
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	40	11	10	5	2	0	74	15	708
2011	Secondary or high school graduation certificate or equivalent or less	32	34	12	13	7	2	0	68	20	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	14	12	9	1	1	64	22	1279
2011	University certificate or diploma below the bachelor's level	25	38	15	13	9	0	0	63	22	264
2011	Bachelor's degree	34	39	9	10	6	2	0	75	16	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	36	11	10	7	1	1	71	18	704
2008	Secondary or high school graduation certificate or equivalent or less	30	35	12	13	7	2	1	67	21	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	12	12	8	2	0	67	21	1152
2008	University certificate or diploma below the bachelor's level	27	39	14	16	5	0	0	65	21	234
2008	Bachelor's degree	36	37	9	10	6	1	1	74	16	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	7	12	5	1	2	75	17	546

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	25	15	11	9	10	2	59	24	504
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	15	10	10	9	1	61	22	1131
2017	University certificate or diploma below the bachelor's level	26	29	17	11	12	6	0	58	24	209
2017	Bachelor's degree	34	29	13	9	7	8	1	69	17	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	29	10	8	5	11	1	74	15	804
2014	Secondary or high school graduation certificate or equivalent or less	30	29	14	11	8	7	1	64	21	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	27	17	12	11	6	1	57	25	1044
2014	University certificate or diploma below the bachelor's level	33	26	14	11	11	5	0	62	23	210
2014	Bachelor's degree	34	30	14	7	7	7	2	70	15	1000
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	30	13	9	6	8	1	69	16	708
2011	Secondary or high school graduation certificate or equivalent or less	34	21	15	11	12	7	1	60	24	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	17	10	12	6	1	57	24	1277
2011	University certificate or diploma below the bachelor's level	24	28	15	16	11	5	1	56	28	264
2011	Bachelor's degree	35	28	11	10	8	8	1	68	20	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	27	10	8	10	7	1	71	19	703
2008	Secondary or high school graduation certificate or equivalent or less	33	25	13	12	11	6	1	62	25	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	15	13	14	6	0	56	28	1152
2008	University certificate or diploma below the bachelor's level	26	27	18	13	11	5	0	56	26	234
2008	Bachelor's degree	39	27	10	9	8	7	1	71	19	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	30	6	8	8	6	2	76	17	545

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	23	16	15	12	17	3	45	35	502
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	21	19	17	16	13	2	39	39	1134
2017	University certificate or diploma below the bachelor's level	11	23	22	13	17	10	4	40	35	209
2017	Bachelor's degree	14	22	16	15	11	18	3	47	33	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	18	12	10	20	3	47	29	804
2014	Secondary or high school graduation certificate or equivalent or less	12	22	21	15	15	13	2	40	35	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	20	20	18	18	10	3	36	42	1044
2014	University certificate or diploma below the bachelor's level	16	19	18	12	22	13	0	40	39	209
2014	Bachelor's degree	12	21	19	15	12	15	4	42	35	999
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	25	20	15	12	16	3	43	32	708

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	38	9	8	3	0	80	11	501
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	40	8	8	4	0	80	12	1133
2017	University certificate or diploma below the bachelor's level	41	33	7	10	8	0	75	18	209
2017	Bachelor's degree	50	34	7	7	3	0	83	10	1221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	37	7	5	3	0	85	8	800
2014	Secondary or high school graduation certificate or equivalent or less	40	37	11	7	3	1	79	10	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	40	8	10	4	0	78	14	1042
2014	University certificate or diploma below the bachelor's level	37	43	8	4	7	0	81	11	210
2014	Bachelor's degree	47	39	6	5	3	0	86	8	999
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	36	9	5	3	0	83	8	708

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	29	12	8	3	1	1	76	11	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	10	7	5	0	1	77	13	1134
2017	University certificate or diploma below the bachelor's level	40	32	13	9	7	0	0	72	15	209
2017	Bachelor's degree	41	34	10	8	5	1	1	77	13	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	11	9	5	1	0	74	14	804
2014	Secondary or high school graduation certificate or equivalent or less	42	29	12	8	6	1	1	73	15	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	12	9	7	1	1	71	16	1044
2014	University certificate or diploma below the bachelor's level	38	37	9	7	8	2	0	76	14	210
2014	Bachelor's degree	40	34	11	9	5	0	0	75	14	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	36	11	8	5	1	0	75	13	707
2011	Secondary or high school graduation certificate or equivalent or less	39	32	12	10	6	0	0	72	17	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	16	11	8	0	0	65	19	1278
2011	University certificate or diploma below the bachelor's level	29	37	13	12	9	0	0	66	22	264
2011	Bachelor's degree	33	36	13	11	7	0	0	69	17	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	38	10	8	8	0	0	74	16	705
2008	Secondary or high school graduation certificate or equivalent or less	32	35	15	10	8	1	0	67	18	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	15	12	12	0	0	62	24	1152
2008	University certificate or diploma below the bachelor's level	23	33	18	12	12	0	0	57	25	232
2008	Bachelor's degree	31	36	12	12	9	1	0	67	21	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	10	13	9	0	1	68	21	546

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	24	12	6	4	2	1	77	10	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	31	10	6	4	2	1	79	10	1134
2017	University certificate or diploma below the bachelor's level	45	28	10	6	9	2	0	75	15	208
2017	Bachelor's degree	48	31	9	6	3	2	0	81	9	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	12	5	4	2	0	78	9	805
2014	Secondary or high school graduation certificate or equivalent or less	47	26	12	5	6	3	1	76	12	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	31	12	7	6	1	1	75	13	1043
2014	University certificate or diploma below the bachelor's level	42	32	10	6	7	2	0	76	13	210
2014	Bachelor's degree	49	28	10	6	4	2	0	79	11	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30	10	5	6	2	1	79	11	707
2011	Secondary or high school graduation certificate or equivalent or less	42	27	13	9	6	2	1	71	15	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31	14	9	8	2	0	69	17	1278
2011	University certificate or diploma below the bachelor's level	34	34	12	10	8	1	0	69	18	264
2011	Bachelor's degree	41	31	11	8	6	2	0	74	15	1198
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	11	8	6	2	0	75	14	704
2008	Secondary or high school graduation certificate or equivalent or less	36	32	11	9	8	2	1	71	18	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	31	13	9	9	2	0	68	19	1151
2008	University certificate or diploma below the bachelor's level	28	33	14	13	8	2	1	64	22	234
2008	Bachelor's degree	42	30	11	8	6	2	0	74	14	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	27	12	9	8	1	1	70	17	545

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	28	13	6	5	1	1	76	11	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	31	9	8	6	1	0	78	13	1134
2017	University certificate or diploma below the bachelor's level	43	28	14	8	7	0	0	71	15	209
2017	Bachelor's degree	46	32	9	9	4	1	1	79	13	1221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	9	7	5	1	0	79	12	805
2014	Secondary or high school graduation certificate or equivalent or less	45	29	8	9	7	1	1	75	16	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	32	12	9	7	1	0	72	16	1043
2014	University certificate or diploma below the bachelor's level	41	31	12	8	7	1	0	73	14	210
2014	Bachelor's degree	44	33	8	9	5	0	0	78	14	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	32	9	8	6	1	0	77	14	707
2011	Secondary or high school graduation certificate or equivalent or less	38	33	12	11	6	1	0	71	17	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	33	12	11	9	0	0	68	20	1276
2011	University certificate or diploma below the bachelor's level	31	34	14	9	12	0	0	65	21	264
2011	Bachelor's degree	37	35	10	10	8	0	0	73	17	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	9	9	7	0	0	74	16	704
2008	Secondary or high school graduation certificate or equivalent or less	36	33	10	11	9	1	0	69	20	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	12	11	11	1	0	66	23	1152
2008	University certificate or diploma below the bachelor's level	26	35	13	13	12	1	0	62	25	234
2008	Bachelor's degree	37	34	9	12	7	0	0	72	19	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	29	8	12	11	0	1	68	24	545

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	13	4	1	0	0	3	95	1	504
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	77	12	3	2	1	0	4	94	3	1130
2017	University certificate or diploma below the bachelor's level	76	11	5	2	3	0	1	89	5	208
2017	Bachelor's degree	79	12	4	1	1	0	2	94	3	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	13	4	2	1	1	1	93	3	805
2014	Secondary or high school graduation certificate or equivalent or less	77	12	4	1	1	1	4	94	2	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	14	4	2	2	0	4	91	4	1044
2014	University certificate or diploma below the bachelor's level	73	16	5	1	2	0	3	92	3	210
2014	Bachelor's degree	79	12	3	2	1	1	3	94	3	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	12	3	2	2	0	2	92	4	707
2011	Secondary or high school graduation certificate or equivalent or less	79	10	3	2	2	1	4	93	4	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	13	4	1	2	1	5	92	3	1277
2011	University certificate or diploma below the bachelor's level	70	16	6	2	2	1	3	89	5	264
2011	Bachelor's degree	77	12	4	2	2	0	3	92	4	1198
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	4	3	2	0	2	91	5	703
2008	Secondary or high school graduation certificate or equivalent or less	76	9	2	1	2	1	9	93	4	661
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	10	3	2	3	0	9	92	5	1152
2008	University certificate or diploma below the bachelor's level	74	8	5	3	4	0	6	88	7	234
2008	Bachelor's degree	78	8	4	3	3	0	5	91	6	1012
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	9	3	5	4	0	4	87	9	545

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	24	8	3	3	2	6	85	7	504
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	25	8	4	6	2	3	81	11	1130
2017	University certificate or diploma below the bachelor's level	50	23	7	6	8	2	3	77	15	209
2017	Bachelor's degree	55	23	6	4	4	3	4	85	8	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	27	7	6	4	4	5	81	11	805
2014	Secondary or high school graduation certificate or equivalent or less	51	24	8	4	6	3	4	81	11	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	25	9	5	7	2	4	77	14	1044
2014	University certificate or diploma below the bachelor's level	45	24	13	3	9	5	2	73	12	210
2014	Bachelor's degree	49	23	8	7	6	2	5	78	13	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	27	12	7	6	4	6	73	14	708
2011	Secondary or high school graduation certificate or equivalent or less	45	24	9	8	8	2	3	73	17	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	28	10	8	9	2	3	70	19	1279
2011	University certificate or diploma below the bachelor's level	35	27	9	12	13	3	1	65	25	264
2011	Bachelor's degree	39	29	9	7	9	3	4	73	18	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	30	9	9	7	3	6	72	18	703

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	20	9	5	3	1	2	82	8	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	26	8	4	4	0	0	83	8	1132
2017	University certificate or diploma below the bachelor's level	55	24	11	5	6	0	0	79	11	207
2017	Bachelor's degree	58	27	6	5	4	0	0	85	9	1221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	28	8	5	5	1	0	82	9	805

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	21	9	4	3	2	1	83	8	504
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	24	11	4	4	1	0	81	8	1132
2017	University certificate or diploma below the bachelor's level	54	24	11	4	7	1	0	79	10	209
2017	Bachelor's degree	59	25	8	3	4	2	0	85	7	1221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	26	10	4	4	2	0	82	8	805

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	11	5	4	1	0	79	10	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	25	10	6	6	0	0	78	12	1129
2017	University certificate or diploma below the bachelor's level	49	25	11	8	7	0	0	74	15	208
2017	Bachelor's degree	53	28	9	6	4	0	0	82	10	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	28	10	7	5	1	0	78	12	803
2014	Secondary or high school graduation certificate or equivalent or less	54	23	9	6	7	1	1	78	13	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	26	13	8	6	0	0	73	14	1044
2014	University certificate or diploma below the bachelor's level	48	28	8	7	7	1	0	77	14	210
2014	Bachelor's degree	50	29	10	6	4	0	0	79	10	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	12	6	6	1	0	77	12	708

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	37	17	11	4	3	5	66	16	85
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	35	18	12	10	3	5	57	24	184
2017	University certificate or diploma below the bachelor's level	21	37	11	17	10	2	2	61	28	48
2017	Bachelor's degree	25	36	14	6	4	5	10	71	12	321
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	40	15	10	5	6	4	67	16	280
2014	Secondary or high school graduation certificate or equivalent or less	40	23	19	7	8	1	2	65	15	95
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	40	13	11	7	1	5	68	19	180
2014	University certificate or diploma below the bachelor's level	30	36	16	12	6	0	0	66	18	50
2014	Bachelor's degree	30	33	14	6	5	5	8	73	12	272
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	15	8	7	3	5	68	16	256

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	30	18	10	6	5	1	64	17	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	35	17	10	8	6	0	63	19	1135
2017	University certificate or diploma below the bachelor's level	22	33	17	11	12	5	0	58	24	209
2017	Bachelor's degree	28	37	15	8	5	8	0	70	14	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	34	18	8	5	9	0	66	14	804
2014	Secondary or high school graduation certificate or equivalent or less	25	37	15	9	8	7	0	66	18	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	34	17	10	9	7	0	60	21	1044
2014	University certificate or diploma below the bachelor's level	24	35	14	8	13	5	0	63	22	210
2014	Bachelor's degree	28	36	16	8	5	8	0	69	14	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	16	8	6	7	0	67	16	708
2011	Secondary or high school graduation certificate or equivalent or less	25	28	19	11	9	7	1	57	22	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	29	21	11	14	6	0	52	26	1278
2011	University certificate or diploma below the bachelor's level	20	27	18	13	17	5	0	49	31	263
2011	Bachelor's degree	26	33	17	9	9	6	0	63	18	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	34	15	9	8	5	0	66	18	702

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	29	19	14	8	4	0	57	23	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	21	14	12	2	0	52	26	1134
2017	University certificate or diploma below the bachelor's level	21	26	21	16	15	1	0	48	31	209
2017	Bachelor's degree	23	39	16	12	8	3	0	64	20	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	18	13	7	4	0	60	21	805
2014	Secondary or high school graduation certificate or equivalent or less	23	32	21	11	12	2	0	56	23	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	20	16	14	2	0	49	30	1044
2014	University certificate or diploma below the bachelor's level	18	35	16	12	19	1	0	53	31	210
2014	Bachelor's degree	26	34	18	12	8	2	0	61	21	1000
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	37	18	12	9	3	0	61	21	708
2011	Secondary or high school graduation certificate or equivalent or less	23	28	18	14	15	2	0	53	29	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	25	16	16	22	2	0	44	39	1277
2011	University certificate or diploma below the bachelor's level	16	27	19	16	21	1	0	44	37	262
2011	Bachelor's degree	24	32	18	13	12	2	0	57	25	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	38	17	9	11	3	0	63	20	703
2008	Secondary or high school graduation certificate or equivalent or less	23	32	16	12	14	2	0	56	27	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	17	14	19	2	0	49	34	1154
2008	University certificate or diploma below the bachelor's level	16	28	18	17	20	1	0	45	38	234
2008	Bachelor's degree	26	34	14	10	13	2	0	61	24	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	13	11	10	2	1	65	22	546

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	30	19	16	8	7	1	53	26	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27	23	17	14	4	0	43	32	1132
2017	University certificate or diploma below the bachelor's level	14	25	22	20	17	2	0	40	37	208
2017	Bachelor's degree	16	34	19	15	9	7	0	54	26	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	22	14	9	8	0	51	25	802
2014	Secondary or high school graduation certificate or equivalent or less	17	31	22	11	12	7	0	51	25	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	22	18	15	6	0	42	35	1042
2014	University certificate or diploma below the bachelor's level	13	29	18	18	18	5	0	44	37	210
2014	Bachelor's degree	17	34	19	17	9	4	0	53	27	999
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	34	20	16	9	5	0	52	27	708
2011	Secondary or high school graduation certificate or equivalent or less	13	31	20	17	14	5	0	47	33	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	23	19	19	21	4	0	38	42	1278
2011	University certificate or diploma below the bachelor's level	11	26	21	17	21	5	0	39	39	264
2011	Bachelor's degree	13	33	18	18	12	6	0	49	32	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	37	17	15	11	5	0	55	27	705
2008	Secondary or high school graduation certificate or equivalent or less	12	31	19	18	12	6	1	47	33	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	26	18	22	19	4	0	39	42	1153
2008	University certificate or diploma below the bachelor's level	7	28	22	23	17	3	0	36	41	235
2008	Bachelor's degree	14	35	17	16	13	5	0	51	31	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	35	17	17	9	7	0	55	27	543

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	26	19	12	15	7	0	50	29	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	21	15	16	7	0	43	34	1133
2017	University certificate or diploma below the bachelor's level	17	25	18	18	19	4	0	43	38	209
2017	Bachelor's degree	20	31	17	14	11	7	0	55	27	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	29	20	14	11	8	1	51	27	802
2014	Secondary or high school graduation certificate or equivalent or less	18	26	19	13	16	8	0	48	31	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	20	15	19	6	0	42	36	1041
2014	University certificate or diploma below the bachelor's level	14	24	22	14	21	5	0	40	37	209
2014	Bachelor's degree	19	28	17	17	12	7	0	49	32	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	28	20	15	13	7	0	49	30	707
2011	Secondary or high school graduation certificate or equivalent or less	16	27	18	16	15	7	0	47	34	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	21	17	16	24	6	0	39	43	1277
2011	University certificate or diploma below the bachelor's level	14	24	17	17	22	6	0	41	42	264
2011	Bachelor's degree	17	32	18	12	14	8	0	53	28	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	20	12	15	7	0	50	29	704
2008	Secondary or high school graduation certificate or equivalent or less	13	32	16	15	16	8	0	49	34	661
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	17	17	22	7	0	39	42	1153
2008	University certificate or diploma below the bachelor's level	11	23	17	18	22	9	0	37	44	235
2008	Bachelor's degree	18	31	15	14	14	7	0	53	30	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	32	15	12	13	9	0	56	28	544

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	26	22	12	14	6	49	27	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	22	17	13	3	46	31	1132
2017	University certificate or diploma below the bachelor's level	13	30	19	22	15	2	44	37	208
2017	Bachelor's degree	16	34	17	18	10	4	52	29	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	32	21	17	10	5	49	29	801
2014	Secondary or high school graduation certificate or equivalent or less	16	32	21	14	13	4	51	27	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	20	18	16	3	44	35	1043
2014	University certificate or diploma below the bachelor's level	11	32	25	14	16	2	44	31	210
2014	Bachelor's degree	18	34	16	18	11	3	54	29	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	38	20	15	11	2	52	27	706
2011	Secondary or high school graduation certificate or equivalent or less	15	31	18	17	16	3	47	34	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	18	20	21	2	40	42	1277
2011	University certificate or diploma below the bachelor's level	12	26	21	22	19	0	38	41	264
2011	Bachelor's degree	15	35	17	19	12	2	51	32	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	38	18	16	13	2	53	29	705
2008	Secondary or high school graduation certificate or equivalent or less	14	38	16	19	11	2	53	31	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	32	17	21	17	2	44	38	1153
2008	University certificate or diploma below the bachelor's level	11	28	21	19	18	2	40	39	234
2008	Bachelor's degree	18	38	13	17	12	2	56	30	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	38	14	19	12	2	54	31	545

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	38	19	10	5	3	65	15	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	21	15	6	1	58	21	1134
2017	University certificate or diploma below the bachelor's level	22	38	20	12	7	2	61	19	208
2017	Bachelor's degree	22	44	16	12	4	1	67	16	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	44	17	11	4	2	68	15	805
2014	Secondary or high school graduation certificate or equivalent or less	21	42	19	10	5	2	65	16	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	38	21	12	9	1	58	21	1043
2014	University certificate or diploma below the bachelor's level	19	34	23	14	8	3	54	23	210
2014	Bachelor's degree	25	44	15	9	6	2	70	15	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	17	9	4	3	69	14	708
2011	Secondary or high school graduation certificate or equivalent or less	26	38	17	11	7	2	65	18	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	18	14	12	2	55	26	1277
2011	University certificate or diploma below the bachelor's level	17	39	16	13	11	2	58	25	263
2011	Bachelor's degree	23	44	15	10	6	2	68	16	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	47	13	10	5	1	71	16	704

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	45	11	4	2	3	0	82	6	503
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	13	5	2	2	0	80	7	1134
2017	University certificate or diploma below the bachelor's level	35	44	11	6	3	0	0	80	9	208
2017	Bachelor's degree	40	43	10	3	1	3	0	86	5	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	43	9	3	2	2	0	86	5	804
2014	Secondary or high school graduation certificate or equivalent or less	40	40	10	4	1	3	1	84	6	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	40	13	6	2	2	1	79	8	1042
2014	University certificate or diploma below the bachelor's level	38	41	8	5	4	4	0	83	9	210
2014	Bachelor's degree	42	43	7	3	2	3	0	87	5	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	9	4	1	3	0	86	5	708
2011	Secondary or high school graduation certificate or equivalent or less	41	36	13	4	2	3	0	80	7	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	37	13	7	3	2	1	76	11	1278
2011	University certificate or diploma below the bachelor's level	32	42	12	6	5	2	1	76	11	263
2011	Bachelor's degree	42	38	9	5	2	4	0	83	7	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	38	9	5	3	2	0	83	8	704

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	32	14	7	5	4	1	72	13	503
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	13	8	4	3	0	74	13	1132
2017	University certificate or diploma below the bachelor's level	34	40	12	8	5	0	1	75	13	207
2017	Bachelor's degree	35	39	10	8	3	3	1	78	12	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	39	12	8	4	3	1	75	13	800
2014	Secondary or high school graduation certificate or equivalent or less	38	37	10	5	6	4	0	79	11	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	39	11	7	5	3	1	75	13	1043
2014	University certificate or diploma below the bachelor's level	37	34	14	8	4	2	0	73	12	210
2014	Bachelor's degree	40	37	10	6	3	2	1	80	10	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	12	7	5	3	1	75	12	707
2011	Secondary or high school graduation certificate or equivalent or less	35	33	12	8	5	5	1	73	14	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	12	10	7	5	1	69	18	1279
2011	University certificate or diploma below the bachelor's level	27	36	12	11	11	2	1	65	23	263
2011	Bachelor's degree	36	33	10	9	6	5	1	74	16	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	31	12	8	6	4	1	72	16	704
2008	Secondary or high school graduation certificate or equivalent or less	32	36	12	8	7	4	2	72	16	661
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	14	10	9	4	2	66	20	1153
2008	University certificate or diploma below the bachelor's level	32	27	18	11	8	3	1	62	19	233
2008	Bachelor's degree	35	32	11	10	7	5	0	71	17	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	33	10	11	5	2	1	73	16	546

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	35	20	8	6	7	2	63	15	504
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	34	22	9	6	4	1	61	15	1134
2017	University certificate or diploma below the bachelor's level	23	39	17	9	5	5	2	66	16	209
2017	Bachelor's degree	24	35	20	10	5	5	1	63	16	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	18	12	5	5	1	62	19	803
2014	Secondary or high school graduation certificate or equivalent or less	26	31	21	9	5	7	1	62	15	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	22	10	6	5	1	59	17	1042
2014	University certificate or diploma below the bachelor's level	25	33	24	8	6	4	0	61	14	210
2014	Bachelor's degree	29	33	18	10	5	4	1	66	16	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	19	9	5	4	1	65	15	708
2011	Secondary or high school graduation certificate or equivalent or less	18	28	25	13	8	7	1	50	23	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	30	27	11	10	6	2	49	22	1277
2011	University certificate or diploma below the bachelor's level	16	34	22	12	11	4	1	53	24	262
2011	Bachelor's degree	17	33	20	15	9	4	1	53	25	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	35	21	12	9	4	1	55	22	705

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	25	20	12	9	10	5	52	25	503
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	28	20	12	11	8	2	53	25	1132
2017	University certificate or diploma below the bachelor's level	19	32	16	12	10	6	3	57	25	209
2017	Bachelor's degree	18	24	18	13	10	13	4	50	28	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	21	20	13	12	13	6	44	31	803
2014	Secondary or high school graduation certificate or equivalent or less	19	28	16	10	14	10	2	54	27	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	21	14	13	8	2	47	30	1043
2014	University certificate or diploma below the bachelor's level	20	23	18	13	16	7	3	48	32	210
2014	Bachelor's degree	17	24	17	13	12	13	3	49	31	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	18	20	12	16	13	6	40	34	708
2011	Secondary or high school graduation certificate or equivalent or less	20	23	16	14	12	12	2	50	30	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	24	19	14	15	10	2	45	33	1278
2011	University certificate or diploma below the bachelor's level	14	22	18	17	22	7	1	38	42	263
2011	Bachelor's degree	13	22	19	14	13	15	4	44	33	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	18	20	13	16	15	5	38	37	705

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	19	8	3	0	3	6	88	4	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	22	11	4	2	1	6	82	6	1132
2017	University certificate or diploma below the bachelor's level	59	23	8	6	2	1	1	83	8	208
2017	Bachelor's degree	59	25	7	4	1	2	3	87	5	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	8	6	3	2	2	83	8	805
2014	Secondary or high school graduation certificate or equivalent or less	59	20	10	3	1	2	5	85	4	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	21	8	4	2	1	6	84	7	1044
2014	University certificate or diploma below the bachelor's level	58	19	10	7	1	2	3	81	9	210
2014	Bachelor's degree	58	22	8	4	2	2	4	85	6	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	24	8	6	3	1	2	83	9	708

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	21	6	1	1	3	4	91	2	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	23	7	4	3	3	3	86	7	1135
2017	University certificate or diploma below the bachelor's level	57	25	7	5	2	3	2	86	7	209
2017	Bachelor's degree	63	22	5	2	1	3	3	91	3	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	24	6	3	2	3	2	88	5	802
2014	Secondary or high school graduation certificate or equivalent or less	68	18	6	1	1	3	4	92	2	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	21	6	2	2	2	4	89	4	1044
2014	University certificate or diploma below the bachelor's level	60	24	9	2	1	1	3	88	3	210
2014	Bachelor's degree	67	19	5	2	1	3	2	91	4	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	23	5	2	0	3	2	92	2	708
2011	Secondary or high school graduation certificate or equivalent or less	73	16	5	1	1	1	2	93	2	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	18	8	3	1	2	2	88	4	1273
2011	University certificate or diploma below the bachelor's level	59	26	6	3	1	3	2	90	4	263
2011	Bachelor's degree	69	17	6	2	1	2	3	91	3	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	20	6	1	2	2	2	91	3	705
2008	Secondary or high school graduation certificate or equivalent or less	74	17	4	1	1	1	3	93	2	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	7	2	2	1	3	88	4	1151
2008	University certificate or diploma below the bachelor's level	63	22	6	4	3	1	1	87	7	234
2008	Bachelor's degree	73	16	5	3	1	1	2	91	4	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	21	7	3	1	1	1	89	4	547

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	29	19	13	9	5	1	56	24	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	29	18	16	14	4	1	49	31	1131
2017	University certificate or diploma below the bachelor's level	15	34	22	15	12	2	0	50	28	209
2017	Bachelor's degree	22	33	16	15	9	4	0	57	26	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	17	18	12	3	0	52	31	802
2014	Secondary or high school graduation certificate or equivalent or less	27	33	15	12	9	3	1	63	21	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	18	13	15	3	0	53	29	1044
2014	University certificate or diploma below the bachelor's level	19	32	20	12	13	3	0	54	26	210
2014	Bachelor's degree	27	35	14	13	9	3	0	64	22	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	34	18	13	9	3	0	58	23	708
2011	Secondary or high school graduation certificate or equivalent or less	28	32	15	14	9	2	0	61	24	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	14	14	17	1	0	53	32	1275
2011	University certificate or diploma below the bachelor's level	19	31	16	14	20	1	0	50	34	263
2011	Bachelor's degree	25	35	14	13	10	2	0	61	24	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	37	14	12	10	2	1	63	23	705
2008	Secondary or high school graduation certificate or equivalent or less	27	35	17	10	8	2	1	64	18	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	33	17	15	13	1	0	55	28	1150
2008	University certificate or diploma below the bachelor's level	15	36	20	13	15	1	0	52	28	235
2008	Bachelor's degree	27	36	13	11	9	2	0	65	21	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	34	17	10	10	1	0	63	20	547

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	28	16	14	16	4	5	50	33	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	16	16	18	2	3	47	36	1131
2017	University certificate or diploma below the bachelor's level	15	33	18	15	14	2	2	50	31	209
2017	Bachelor's degree	21	29	16	15	14	4	2	53	30	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	28	14	18	16	4	2	49	36	802
2014	Secondary or high school graduation certificate or equivalent or less	17	24	18	14	19	3	5	45	35	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	24	18	17	21	3	2	41	40	1043
2014	University certificate or diploma below the bachelor's level	19	27	17	9	23	3	2	48	34	210
2014	Bachelor's degree	22	27	14	15	17	4	2	52	34	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27	16	15	20	4	2	46	37	708
2011	Secondary or high school graduation certificate or equivalent or less	15	26	16	18	19	1	4	44	39	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	26	17	17	26	2	2	38	44	1275
2011	University certificate or diploma below the bachelor's level	12	24	16	14	30	3	1	37	46	263
2011	Bachelor's degree	17	28	16	16	20	2	1	46	37	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	26	15	15	22	2	1	46	39	704
2008	Secondary or high school graduation certificate or equivalent or less	10	28	19	18	20	2	3	40	40	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	17	17	23	1	2	41	42	1152
2008	University certificate or diploma below the bachelor's level	8	27	20	15	27	1	1	37	43	233
2008	Bachelor's degree	21	34	12	15	17	2	1	56	33	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	13	13	18	1	3	54	32	546

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	33	23	10	5	5	1	59	17	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	35	23	12	8	2	0	56	21	1132
2017	University certificate or diploma below the bachelor's level	17	36	23	13	8	2	0	55	22	209
2017	Bachelor's degree	23	40	18	9	5	4	0	66	15	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	39	20	10	6	4	0	62	17	805

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	32	18	4	2	5	1	76	6	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	18	3	3	5	1	74	7	1129
2017	University certificate or diploma below the bachelor's level	32	42	18	2	3	3	0	76	5	208
2017	Bachelor's degree	37	36	14	3	2	7	1	79	6	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	35	16	5	2	8	1	74	8	804
2014	Secondary or high school graduation certificate or equivalent or less	44	33	14	3	1	5	0	81	5	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	16	3	3	5	1	76	7	1044
2014	University certificate or diploma below the bachelor's level	37	35	18	3	2	4	0	76	5	210
2014	Bachelor's degree	43	32	14	3	2	6	0	80	5	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	16	6	2	6	0	75	9	708

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	37	14	4	1	3	80	6	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	15	5	2	2	78	7	1133
2017	University certificate or diploma below the bachelor's level	36	41	16	2	3	2	79	5	207
2017	Bachelor's degree	37	44	11	4	2	3	82	6	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	43	13	5	2	3	79	8	803
2014	Secondary or high school graduation certificate or equivalent or less	41	37	12	4	2	4	82	6	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	16	5	3	4	76	8	1044
2014	University certificate or diploma below the bachelor's level	37	34	16	6	4	2	73	10	210
2014	Bachelor's degree	42	37	12	4	2	3	81	7	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	14	6	3	3	76	10	708
2011	Secondary or high school graduation certificate or equivalent or less	31	37	17	7	4	4	72	11	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	36	17	7	7	4	68	15	1278
2011	University certificate or diploma below the bachelor's level	22	39	17	9	9	2	64	19	264
2011	Bachelor's degree	34	41	12	6	3	3	78	10	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	40	13	6	6	2	75	12	705

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	33	11	5	2	0	81	8	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	10	6	4	0	80	10	1132
2017	University certificate or diploma below the bachelor's level	38	42	10	5	5	0	80	9	209
2017	Bachelor's degree	48	38	7	4	2	0	87	6	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	40	10	3	3	1	84	6	804
2014	Secondary or high school graduation certificate or equivalent or less	48	34	11	4	3	1	82	7	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	38	11	5	5	0	79	10	1043
2014	University certificate or diploma below the bachelor's level	46	30	10	7	6	1	77	13	210
2014	Bachelor's degree	52	34	7	4	3	0	86	7	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	38	6	4	4	1	86	8	708
2011	Secondary or high school graduation certificate or equivalent or less	40	38	11	6	4	0	79	11	652
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	34	13	7	10	0	70	17	1276
2011	University certificate or diploma below the bachelor's level	29	39	13	8	11	0	68	20	264
2011	Bachelor's degree	44	38	9	5	3	0	82	9	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	37	10	5	5	0	80	10	702
2008	Secondary or high school graduation certificate or equivalent or less	34	41	12	7	5	0	75	13	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	13	9	7	0	71	16	1153
2008	University certificate or diploma below the bachelor's level	28	42	14	8	8	0	71	16	234
2008	Bachelor's degree	44	37	9	5	5	0	81	10	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	10	6	5	1	79	11	546

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	33	16	10	5	1	69	15	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	31	17	10	8	0	65	18	1131
2017	University certificate or diploma below the bachelor's level	33	30	18	9	10	0	63	19	208
2017	Bachelor's degree	37	37	13	8	5	0	74	13	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	36	18	7	5	1	69	13	805
2014	Secondary or high school graduation certificate or equivalent or less	34	34	17	7	7	1	69	14	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33	15	13	8	0	64	21	1044
2014	University certificate or diploma below the bachelor's level	29	32	19	9	10	1	62	19	210
2014	Bachelor's degree	38	36	13	7	5	0	74	12	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	16	6	5	1	72	12	708
2011	Secondary or high school graduation certificate or equivalent or less	39	31	14	8	8	0	70	16	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	28	18	12	12	0	58	24	1273
2011	University certificate or diploma below the bachelor's level	25	28	22	11	14	0	53	25	263
2011	Bachelor's degree	35	35	16	7	7	0	70	14	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	15	8	7	0	70	15	704

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	33	15	10	6	1	69	16	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	33	16	12	7	0	65	19	1134
2017	University certificate or diploma below the bachelor's level	27	40	13	11	9	0	67	19	208
2017	Bachelor's degree	37	38	13	8	4	0	75	12	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	39	16	8	5	1	71	13	803
2014	Secondary or high school graduation certificate or equivalent or less	33	36	16	8	6	1	70	14	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	15	13	8	0	63	22	1043
2014	University certificate or diploma below the bachelor's level	29	29	21	12	9	0	58	21	210
2014	Bachelor's degree	37	38	12	8	5	0	75	12	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	17	5	5	1	72	11	708
2011	Secondary or high school graduation certificate or equivalent or less	38	32	13	8	8	0	70	17	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	31	15	13	13	0	59	26	1277
2011	University certificate or diploma below the bachelor's level	24	29	21	13	13	0	53	26	264
2011	Bachelor's degree	36	36	13	9	7	0	72	16	1201
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	40	13	8	8	0	71	16	704
2008	Secondary or high school graduation certificate or equivalent or less	36	39	10	10	5	0	75	15	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	15	13	9	0	64	21	1154
2008	University certificate or diploma below the bachelor's level	26	37	15	13	9	0	63	22	235
2008	Bachelor's degree	37	39	10	9	6	0	76	14	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	35	11	8	5	1	76	13	546

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	25	18	9	7	5	0	64	17	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	18	10	8	3	1	63	18	1133
2017	University certificate or diploma below the bachelor's level	32	29	20	7	10	2	0	62	17	209
2017	Bachelor's degree	32	30	18	9	6	3	1	66	16	1214
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	28	20	11	10	4	1	57	22	804
2014	Secondary or high school graduation certificate or equivalent or less	38	25	16	10	5	4	1	67	16	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	27	18	10	8	4	1	61	20	1044
2014	University certificate or diploma below the bachelor's level	33	27	15	12	10	2	2	62	22	210
2014	Bachelor's degree	36	27	16	10	7	3	1	66	18	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	29	19	10	9	4	1	60	20	708
2011	Secondary or high school graduation certificate or equivalent or less	42	25	16	7	7	3	0	70	14	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	24	19	11	10	5	1	58	23	1276
2011	University certificate or diploma below the bachelor's level	26	27	15	15	16	2	0	54	31	264
2011	Bachelor's degree	34	25	16	11	9	4	0	62	21	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	28	17	11	10	4	1	60	22	703
2008	Secondary or high school graduation certificate or equivalent or less	36	29	14	9	6	4	2	69	16	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	28	18	12	9	4	1	59	22	1153
2008	University certificate or diploma below the bachelor's level	24	26	23	11	9	7	1	53	22	234
2008	Bachelor's degree	34	28	15	12	7	3	1	64	20	1014
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	29	15	10	7	4	3	66	18	546

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	37	34	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	45	34	1131
2017	University certificate or diploma below the bachelor's level	29	40	31	208
2017	Bachelor's degree	28	36	36	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	31	34	805
2014	Secondary or high school graduation certificate or equivalent or less	26	41	34	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	44	35	1044
2014	University certificate or diploma below the bachelor's level	28	42	30	209
2014	Bachelor's degree	32	35	33	999
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	27	35	708
2011	Secondary or high school graduation certificate or equivalent or less	25	43	32	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	42	36	1279
2011	University certificate or diploma below the bachelor's level	34	33	34	264
2011	Bachelor's degree	33	34	33	1199
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30	33	705

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	18	18	4	21	5	141
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	26	22	6	7	8	234
2017	University certificate or diploma below the bachelor's level	11	34	31	5	6	14	60
2017	Bachelor's degree	10	39	31	4	9	6	333
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	29	44	6	5	4	286
2014	Secondary or high school graduation certificate or equivalent or less	37	23	16	8	9999	16	124
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	29	20	14	9999	10	213
2014	University certificate or diploma below the bachelor's level	19	31	27	12	9999	11	58
2014	Bachelor's degree	13	40	29	8	9999	10	321
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	43	34	8	9999	6	274
2011	Secondary or high school graduation certificate or equivalent or less	41	24	19	5	9999	11	162
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	33	19	11	9999	13	281
2011	University certificate or diploma below the bachelor's level	27	23	30	11	9999	9	89
2011	Bachelor's degree	8	35	38	9	9999	9	394
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	29	41	12	9999	8	259

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	82	1131
2017	University certificate or diploma below the bachelor's level	26	74	209
2017	Bachelor's degree	16	84	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	81	803
2014	Secondary or high school graduation certificate or equivalent or less	17	83	472
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	1042
2014	University certificate or diploma below the bachelor's level	26	74	208
2014	Bachelor's degree	16	84	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	706

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	202
2017	University certificate or diploma below the bachelor's level	45	55
2017	Bachelor's degree	51	190
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	150
2014	Secondary or high school graduation certificate or equivalent or less	54	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	214
2014	University certificate or diploma below the bachelor's level	43	54
2014	Bachelor's degree	49	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	114

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	202
2017	University certificate or diploma below the bachelor's level	62	55
2017	Bachelor's degree	52	190
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	150
2014	Secondary or high school graduation certificate or equivalent or less	59	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	214
2014	University certificate or diploma below the bachelor's level	72	54
2014	Bachelor's degree	61	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	114

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	202
2017	University certificate or diploma below the bachelor's level	13	55
2017	Bachelor's degree	9	190
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	150
2014	Secondary or high school graduation certificate or equivalent or less	14	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	214
2014	University certificate or diploma below the bachelor's level	13	54
2014	Bachelor's degree	8	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	114

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	202
2017	University certificate or diploma below the bachelor's level	55
2017	Bachelor's degree	190
2014	Secondary or high school graduation certificate or equivalent or less	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	214
2014	University certificate or diploma below the bachelor's level	54
2014	Bachelor's degree	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	114

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	202
2017	University certificate or diploma below the bachelor's level	0	55
2017	Bachelor's degree	3	190
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	150

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	202
2017	Bachelor's degree	8	190
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	150
2014	Secondary or high school graduation certificate or equivalent or less	9	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	214
2014	Bachelor's degree	5	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	114

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	202
2017	University certificate or diploma below the bachelor's level	0	55
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	214
2014	University certificate or diploma below the bachelor's level	0	54
2014	Bachelor's degree	3	162

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	201
2017	University certificate or diploma below the bachelor's level	44	55
2017	Bachelor's degree	44	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	150
2014	Secondary or high school graduation certificate or equivalent or less	47	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	215
2014	University certificate or diploma below the bachelor's level	42	54
2014	Bachelor's degree	35	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	114

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	201
2017	University certificate or diploma below the bachelor's level	44	55
2017	Bachelor's degree	38	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	150
2014	Secondary or high school graduation certificate or equivalent or less	39	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	215
2014	University certificate or diploma below the bachelor's level	39	54
2014	Bachelor's degree	38	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	114

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	201
2017	University certificate or diploma below the bachelor's level	42	55
2017	Bachelor's degree	40	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	150
2014	Secondary or high school graduation certificate or equivalent or less	29	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	215
2014	University certificate or diploma below the bachelor's level	39	54
2014	Bachelor's degree	42	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	114

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	201
2017	University certificate or diploma below the bachelor's level	36	55
2017	Bachelor's degree	33	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	150
2014	Secondary or high school graduation certificate or equivalent or less	37	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	215
2014	University certificate or diploma below the bachelor's level	43	54
2014	Bachelor's degree	34	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	114

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	201
2017	University certificate or diploma below the bachelor's level	35	55
2017	Bachelor's degree	31	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	150
2014	Secondary or high school graduation certificate or equivalent or less	29	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	215
2014	University certificate or diploma below the bachelor's level	35	54
2014	Bachelor's degree	26	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	114

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	60	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	201
2017	University certificate or diploma below the bachelor's level	57	55
2017	Bachelor's degree	57	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	150
2014	Secondary or high school graduation certificate or equivalent or less	49	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	215
2014	University certificate or diploma below the bachelor's level	55	54
2014	Bachelor's degree	57	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	114

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	201
2017	University certificate or diploma below the bachelor's level	40	55
2017	Bachelor's degree	35	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	150
2014	Secondary or high school graduation certificate or equivalent or less	36	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	215
2014	University certificate or diploma below the bachelor's level	36	54
2014	Bachelor's degree	34	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	114

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	201
2017	Bachelor's degree	11	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	150
2014	Secondary or high school graduation certificate or equivalent or less	8	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	215
2014	Bachelor's degree	8	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	114

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	201
2017	University certificate or diploma below the bachelor's level	19	55
2017	Bachelor's degree	11	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	150
2014	Secondary or high school graduation certificate or equivalent or less	10	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	215
2014	University certificate or diploma below the bachelor's level	14	54
2014	Bachelor's degree	13	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	114

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	201
2017	University certificate or diploma below the bachelor's level	40	55
2017	Bachelor's degree	41	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	150
2014	Secondary or high school graduation certificate or equivalent or less	49	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	215
2014	University certificate or diploma below the bachelor's level	47	54
2014	Bachelor's degree	47	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	114

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	201
2017	University certificate or diploma below the bachelor's level	34	55
2017	Bachelor's degree	24	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	150
2014	Secondary or high school graduation certificate or equivalent or less	36	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	215
2014	University certificate or diploma below the bachelor's level	30	54
2014	Bachelor's degree	26	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	114

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	201
2017	University certificate or diploma below the bachelor's level	18	55
2017	Bachelor's degree	14	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	150
2014	Secondary or high school graduation certificate or equivalent or less	9	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	215
2014	University certificate or diploma below the bachelor's level	13	54
2014	Bachelor's degree	14	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	114

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	201
2017	University certificate or diploma below the bachelor's level	62	55
2017	Bachelor's degree	49	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	150
2014	Secondary or high school graduation certificate or equivalent or less	51	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	214
2014	University certificate or diploma below the bachelor's level	50	54
2014	Bachelor's degree	58	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	114

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	201
2017	University certificate or diploma below the bachelor's level	33	55
2017	Bachelor's degree	25	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	150
2014	Secondary or high school graduation certificate or equivalent or less	24	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	214
2014	University certificate or diploma below the bachelor's level	43	54
2014	Bachelor's degree	29	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	114

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	201
2017	University certificate or diploma below the bachelor's level	28	55
2017	Bachelor's degree	11	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	150
2014	Secondary or high school graduation certificate or equivalent or less	10	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	214
2014	University certificate or diploma below the bachelor's level	11	54
2014	Bachelor's degree	13	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	114

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	201
2017	University certificate or diploma below the bachelor's level	25	55
2017	Bachelor's degree	17	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	150
2014	Secondary or high school graduation certificate or equivalent or less	18	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	214
2014	University certificate or diploma below the bachelor's level	15	54
2014	Bachelor's degree	22	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	114

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	201
2017	Bachelor's degree	6	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	150
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	214
2014	Bachelor's degree	12	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	114

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	201
2017	University certificate or diploma below the bachelor's level	14	55
2017	Bachelor's degree	5	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	150
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	214
2014	Bachelor's degree	11	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	114

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	201
2017	University certificate or diploma below the bachelor's level	13	55
2017	Bachelor's degree	10	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	150
2014	Secondary or high school graduation certificate or equivalent or less	24	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	214
2014	University certificate or diploma below the bachelor's level	22	54
2014	Bachelor's degree	13	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	114

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	201
2017	University certificate or diploma below the bachelor's level	11	55
2017	Bachelor's degree	12	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	150
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	214
2014	University certificate or diploma below the bachelor's level	17	54
2014	Bachelor's degree	12	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	114

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	201
2017	University certificate or diploma below the bachelor's level	16	55
2017	Bachelor's degree	29	193
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	150
2014	Secondary or high school graduation certificate or equivalent or less	23	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	214
2014	University certificate or diploma below the bachelor's level	24	54
2014	Bachelor's degree	18	162
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	114

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	176
2017	University certificate or diploma below the bachelor's level	19	47
2017	Bachelor's degree	9	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	142
2014	Secondary or high school graduation certificate or equivalent or less	14	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	187
2014	University certificate or diploma below the bachelor's level	14	51
2014	Bachelor's degree	16	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	108

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	176
2017	University certificate or diploma below the bachelor's level	13	47
2017	Bachelor's degree	19	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	142
2014	Secondary or high school graduation certificate or equivalent or less	6	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	187
2014	University certificate or diploma below the bachelor's level	10	51
2014	Bachelor's degree	17	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	108

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	176
2017	Bachelor's degree	11	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	142
2014	Secondary or high school graduation certificate or equivalent or less	14	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	187
2014	Bachelor's degree	13	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	108

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	176
2017	Bachelor's degree	11	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	142
2014	Secondary or high school graduation certificate or equivalent or less	12	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	187
2014	Bachelor's degree	8	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	108

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	176
2017	University certificate or diploma below the bachelor's level	15	47
2017	Bachelor's degree	9	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	142
2014	Secondary or high school graduation certificate or equivalent or less	9	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	187
2014	University certificate or diploma below the bachelor's level	20	51
2014	Bachelor's degree	12	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	108

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	176
2017	Bachelor's degree	9	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	187
2014	University certificate or diploma below the bachelor's level	20	51
2014	Bachelor's degree	12	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	108

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	176
2017	Bachelor's degree	15	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	142
2014	Secondary or high school graduation certificate or equivalent or less	8	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	187
2014	University certificate or diploma below the bachelor's level	12	51
2014	Bachelor's degree	13	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	108

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	18	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	176
2017	Bachelor's degree	9	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	187
2014	Bachelor's degree	5	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	108

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	176
2017	University certificate or diploma below the bachelor's level	11	47
2017	Bachelor's degree	8	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	142
2014	Secondary or high school graduation certificate or equivalent or less	8	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	187
2014	Bachelor's degree	11	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	108

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	176
2017	University certificate or diploma below the bachelor's level	26	47
2017	Bachelor's degree	22	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	142
2014	Secondary or high school graduation certificate or equivalent or less	19	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	187
2014	University certificate or diploma below the bachelor's level	20	51
2014	Bachelor's degree	22	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	108

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	176
2017	Bachelor's degree	10	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	142
2014	Secondary or high school graduation certificate or equivalent or less	7	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	187
2014	Bachelor's degree	9	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	108

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	176
2017	University certificate or diploma below the bachelor's level	36	47
2017	Bachelor's degree	42	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	142
2014	Secondary or high school graduation certificate or equivalent or less	50	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	187
2014	University certificate or diploma below the bachelor's level	41	51
2014	Bachelor's degree	40	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	108

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	176
2017	University certificate or diploma below the bachelor's level	0	47
2014	Bachelor's degree	0	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	108

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	176
2017	University certificate or diploma below the bachelor's level	56	47
2017	Bachelor's degree	45	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	142
2014	Secondary or high school graduation certificate or equivalent or less	55	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	187
2014	University certificate or diploma below the bachelor's level	56	51
2014	Bachelor's degree	43	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	108

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	142

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	176
2017	University certificate or diploma below the bachelor's level	15	47
2017	Bachelor's degree	13	183
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	142
2014	Secondary or high school graduation certificate or equivalent or less	15	76
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	187
2014	University certificate or diploma below the bachelor's level	16	51
2014	Bachelor's degree	12	146
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	108

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	91	9	83
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	201
2017	University certificate or diploma below the bachelor's level	100	0	54
2017	Bachelor's degree	88	12	192
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	87	13	150

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	20	20	6	7	24	8	52	19	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	20	20	6	9	22	6	52	20	1132
2017	University certificate or diploma below the bachelor's level	17	22	26	6	9	15	4	49	19	208
2017	Bachelor's degree	15	18	18	6	6	29	9	52	20	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	17	19	7	5	30	9	48	20	803
2014	Secondary or high school graduation certificate or equivalent or less	18	20	23	5	7	23	4	52	17	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	19	22	9	9	20	6	46	25	1044
2014	University certificate or diploma below the bachelor's level	17	18	20	9	10	23	3	47	25	210
2014	Bachelor's degree	15	16	17	5	7	30	10	51	21	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	15	19	4	6	32	10	51	16	708

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	31	20	5	4	11	2	66	11	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	18	7	6	8	1	66	14	1131
2017	University certificate or diploma below the bachelor's level	26	36	18	5	9	5	1	66	15	208
2017	Bachelor's degree	25	32	18	6	5	12	1	67	13	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	17	8	4	14	1	65	14	802
2014	Secondary or high school graduation certificate or equivalent or less	29	28	21	6	5	10	1	64	12	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	29	22	8	6	9	1	61	15	1043
2014	University certificate or diploma below the bachelor's level	26	31	21	8	7	7	0	61	16	210
2014	Bachelor's degree	24	31	19	5	5	14	2	65	13	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	30	19	5	4	16	3	65	11	707
2011	Secondary or high school graduation certificate or equivalent or less	32	35	18	5	3	7	0	71	9	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	18	6	6	5	0	68	13	1276
2011	University certificate or diploma below the bachelor's level	22	40	20	6	6	6	0	66	13	263
2011	Bachelor's degree	30	37	15	5	4	8	0	73	10	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	36	14	6	5	10	0	72	13	703

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	42	13	3	1	3	6	81	5	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	54	11	4	1	1	2	83	5	1133
2017	University certificate or diploma below the bachelor's level	26	51	11	4	2	0	7	82	6	209
2017	Bachelor's degree	25	50	9	6	2	2	7	82	8	1221
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	48	9	6	2	1	10	80	10	801
2014	Secondary or high school graduation certificate or equivalent or less	31	49	10	3	1	3	3	84	5	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	55	13	3	1	1	2	83	4	1043
2014	University certificate or diploma below the bachelor's level	33	49	11	3	0	0	3	84	4	210
2014	Bachelor's degree	26	50	8	6	1	2	7	84	8	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	48	12	6	1	1	11	79	8	708
2011	Secondary or high school graduation certificate or equivalent or less	32	49	8	4	2	0	4	85	6	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	55	8	4	2	1	1	85	6	1279
2011	University certificate or diploma below the bachelor's level	31	49	11	4	0	0	4	84	5	264
2011	Bachelor's degree	25	50	9	5	2	1	7	82	8	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	47	10	7	2	1	11	80	9	703
2008	Secondary or high school graduation certificate or equivalent or less	33	49	11	3	2	1	3	85	4	664
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	54	10	5	2	1	1	83	7	1152
2008	University certificate or diploma below the bachelor's level	28	49	11	4	3	0	5	81	7	235
2008	Bachelor's degree	25	47	9	9	3	1	7	78	12	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	10	8	2	2	12	77	12	547

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	21	24	8	6	22	9	45	20	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	25	23	10	8	18	6	47	23	1131
2017	University certificate or diploma below the bachelor's level	9	24	29	8	9	13	7	42	21	207
2017	Bachelor's degree	9	21	20	8	5	28	10	47	21	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	23	8	4	30	9	42	19	800
2014	Secondary or high school graduation certificate or equivalent or less	11	20	24	8	6	21	9	45	21	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	21	26	11	11	17	6	38	29	1044
2014	University certificate or diploma below the bachelor's level	7	25	26	9	11	15	7	40	26	210
2014	Bachelor's degree	8	18	21	8	5	28	12	43	22	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	16	22	8	7	28	12	39	24	708
2011	Secondary or high school graduation certificate or equivalent or less	13	21	24	9	7	18	8	46	22	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	21	21	12	17	16	3	38	36	1279
2011	University certificate or diploma below the bachelor's level	10	22	24	11	15	13	6	39	31	264
2011	Bachelor's degree	8	19	21	8	7	27	9	44	23	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	22	6	7	27	11	42	22	703

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	12	3	1	9	6	82	5	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	11	3	2	5	2	83	5	1133
2017	University certificate or diploma below the bachelor's level	35	36	11	3	2	5	7	81	7	209
2017	Bachelor's degree	41	31	9	3	2	7	7	84	5	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	30	9	3	1	9	10	83	6	802
2014	Secondary or high school graduation certificate or equivalent or less	44	30	10	4	2	6	3	82	6	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	38	10	3	2	6	2	84	5	1043
2014	University certificate or diploma below the bachelor's level	42	30	13	2	4	7	3	79	7	210
2014	Bachelor's degree	39	32	9	2	1	9	8	85	4	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29	13	4	2	8	11	77	7	708
2011	Secondary or high school graduation certificate or equivalent or less	40	33	11	4	2	6	4	81	7	653
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	10	5	2	6	1	81	8	1279
2011	University certificate or diploma below the bachelor's level	28	41	15	7	4	3	3	73	11	264
2011	Bachelor's degree	38	30	10	4	3	9	7	81	7	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	32	10	4	2	9	11	80	7	704
2008	Secondary or high school graduation certificate or equivalent or less	39	37	10	5	1	5	3	82	7	663
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	12	4	2	4	1	81	6	1153
2008	University certificate or diploma below the bachelor's level	26	43	15	6	1	5	4	76	8	235
2008	Bachelor's degree	37	33	10	4	2	8	7	82	7	1015
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	30	10	5	3	11	13	75	11	547

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	30	16	5	3	12	6	71	10	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	13	6	5	9	2	73	12	1128
2017	University certificate or diploma below the bachelor's level	23	34	17	6	6	7	7	66	14	208
2017	Bachelor's degree	31	32	11	4	3	12	7	77	10	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	31	12	5	2	13	9	75	9	803
2014	Secondary or high school graduation certificate or equivalent or less	31	32	15	4	4	10	3	73	10	475
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	15	6	5	10	2	70	13	1042
2014	University certificate or diploma below the bachelor's level	30	29	17	5	6	10	3	68	13	210
2014	Bachelor's degree	31	29	12	5	3	13	8	76	9	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29	15	4	3	11	11	71	10	707
2011	Secondary or high school graduation certificate or equivalent or less	31	33	14	6	4	9	4	73	11	651
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	32	13	9	7	8	1	68	18	1279
2011	University certificate or diploma below the bachelor's level	22	35	17	8	9	6	3	63	19	263
2011	Bachelor's degree	30	30	12	5	4	12	7	74	11	1202
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	12	5	4	12	10	74	11	703
2008	Secondary or high school graduation certificate or equivalent or less	32	33	12	9	6	6	3	71	16	662
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	12	9	9	5	1	68	19	1154
2008	University certificate or diploma below the bachelor's level	26	34	17	9	8	3	3	64	19	234
2008	Bachelor's degree	33	29	11	6	5	9	7	73	14	1016
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	27	11	8	4	9	12	69	16	546

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	96	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	92	1134
2017	University certificate or diploma below the bachelor's level	9	91	207
2017	Bachelor's degree	6	94	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	803
2014	Secondary or high school graduation certificate or equivalent or less	6	94	473
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	91	1042
2014	University certificate or diploma below the bachelor's level	14	86	208
2014	Bachelor's degree	6	94	999
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	708

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	87
2017	University certificate or diploma below the bachelor's level	31	19
2017	Bachelor's degree	37	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	84
2014	Secondary or high school graduation certificate or equivalent or less	38	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	94
2014	University certificate or diploma below the bachelor's level	38	27
2014	Bachelor's degree	35	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	58

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	96	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	87
2017	University certificate or diploma below the bachelor's level	100	19
2017	Bachelor's degree	87	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	84
2014	Secondary or high school graduation certificate or equivalent or less	84	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	94
2014	University certificate or diploma below the bachelor's level	70	27
2014	Bachelor's degree	83	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	90	58

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	University certificate or diploma below the bachelor's level	19
2014	Secondary or high school graduation certificate or equivalent or less	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	87
2017	University certificate or diploma below the bachelor's level	19
2017	Bachelor's degree	69
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84
2014	Secondary or high school graduation certificate or equivalent or less	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94
2014	University certificate or diploma below the bachelor's level	27
2014	Bachelor's degree	58

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	69
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	94

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	87
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	84

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	87
2017	University certificate or diploma below the bachelor's level	0	19
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	94
2014	University certificate or diploma below the bachelor's level	0	27

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86
2017	Bachelor's degree	13	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	84
2014	Secondary or high school graduation certificate or equivalent or less	16	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	95
2014	Bachelor's degree	12	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	58

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	86
2017	Bachelor's degree	16	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	84
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	95
2014	University certificate or diploma below the bachelor's level	18	27
2014	Bachelor's degree	13	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	58

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	86
2017	Bachelor's degree	12	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	84
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	95
2014	University certificate or diploma below the bachelor's level	0	27
2014	Bachelor's degree	11	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	58

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	84

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	86
2017	Bachelor's degree	21	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	84
2014	Secondary or high school graduation certificate or equivalent or less	16	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	95
2014	Bachelor's degree	33	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	58

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	86
2017	Bachelor's degree	36	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	84
2014	Secondary or high school graduation certificate or equivalent or less	17	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	95
2014	University certificate or diploma below the bachelor's level	26	27
2014	Bachelor's degree	21	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	58

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Bachelor's degree	68
2014	Secondary or high school graduation certificate or equivalent or less	30
2014	University certificate or diploma below the bachelor's level	27

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	University certificate or diploma below the bachelor's level	0	19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	86
2017	Bachelor's degree	9	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	84
2014	Secondary or high school graduation certificate or equivalent or less	0	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	95
2014	Bachelor's degree	9	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	58

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	86
2017	University certificate or diploma below the bachelor's level	26	19
2017	Bachelor's degree	30	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	95
2014	Bachelor's degree	23	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	58

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	University certificate or diploma below the bachelor's level	0	19

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	86
2017	Bachelor's degree	13	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	84
2014	Secondary or high school graduation certificate or equivalent or less	17	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	95
2014	Bachelor's degree	16	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	58

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	University certificate or diploma below the bachelor's level	19
2017	Bachelor's degree	68
2014	Secondary or high school graduation certificate or equivalent or less	30
2014	University certificate or diploma below the bachelor's level	27
2014	Bachelor's degree	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	86
2017	University certificate or diploma below the bachelor's level	38	19
2017	Bachelor's degree	15	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	84
2014	Secondary or high school graduation certificate or equivalent or less	47	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	95
2014	University certificate or diploma below the bachelor's level	44	27
2014	Bachelor's degree	31	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	58

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	88
2017	University certificate or diploma below the bachelor's level	36	19
2017	Bachelor's degree	27	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	83
2014	Secondary or high school graduation certificate or equivalent or less	17	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	95
2014	University certificate or diploma below the bachelor's level	46	27
2014	Bachelor's degree	37	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	58

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	88
2017	Bachelor's degree	14	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	83
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	95
2014	University certificate or diploma below the bachelor's level	0	27
2014	Bachelor's degree	15	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	58

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	83
2014	Secondary or high school graduation certificate or equivalent or less	0	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	95
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	58

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	88
2017	Bachelor's degree	17	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	83
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	95
2014	Bachelor's degree	18	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	58

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	88
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	83
2014	Secondary or high school graduation certificate or equivalent or less	0	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	95
2014	University certificate or diploma below the bachelor's level	0	27

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	88
2017	Bachelor's degree	7	68
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	95
2014	University certificate or diploma below the bachelor's level	0	27
2014	Bachelor's degree	11	58

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	88
2017	Bachelor's degree	10	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	83
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	95

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	88
2017	University certificate or diploma below the bachelor's level	0	19
2017	Bachelor's degree	9	68
2014	Bachelor's degree	12	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	58

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	88
2017	University certificate or diploma below the bachelor's level	41	19
2017	Bachelor's degree	51	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	83
2014	Secondary or high school graduation certificate or equivalent or less	60	30
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	95
2014	University certificate or diploma below the bachelor's level	39	27
2014	Bachelor's degree	41	58
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	58

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	75
2017	University certificate or diploma below the bachelor's level	0	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	80
2014	Bachelor's degree	0	52

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	75
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	79
2014	Bachelor's degree	15	52

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	University certificate or diploma below the bachelor's level	16
2014	Secondary or high school graduation certificate or equivalent or less	28
2014	Bachelor's degree	52
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	University certificate or diploma below the bachelor's level	16
2014	Secondary or high school graduation certificate or equivalent or less	28
2014	University certificate or diploma below the bachelor's level	27
2014	Bachelor's degree	52

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2014	Bachelor's degree	0	52

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	0	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	79
2014	Bachelor's degree	0	52

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	75
2017	Bachelor's degree	15	63
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	55

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	63
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	80
2014	Secondary or high school graduation certificate or equivalent or less	23	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	55

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	79
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	55

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	75
2017	Bachelor's degree	17	63
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	80
2014	Secondary or high school graduation certificate or equivalent or less	18	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	79
2014	Bachelor's degree	19	52
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	55

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	75
2017	University certificate or diploma below the bachelor's level	56	16
2017	Bachelor's degree	47	63
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	80
2014	Secondary or high school graduation certificate or equivalent or less	66	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	79
2014	University certificate or diploma below the bachelor's level	40	27
2014	Bachelor's degree	38	52
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	55

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	University certificate or diploma below the bachelor's level	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79
2014	Bachelor's degree	52

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	75
2017	University certificate or diploma below the bachelor's level	81	16
2017	Bachelor's degree	51	63
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	80
2014	Secondary or high school graduation certificate or equivalent or less	61	28
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	79
2014	University certificate or diploma below the bachelor's level	70	27
2014	Bachelor's degree	54	52
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	55

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	75
2017	Bachelor's degree	11	63
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	79
2014	Bachelor's degree	13	52
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	55

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	91	9	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	94	6	88
2017	University certificate or diploma below the bachelor's level	95	5	19
2017	Bachelor's degree	81	19	68
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	84	16	84

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	17	25	2	2	29	8	54	7	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	19	23	3	3	27	7	56	9	1133
2017	University certificate or diploma below the bachelor's level	18	20	27	4	3	21	6	52	10	209
2017	Bachelor's degree	15	17	18	3	2	37	9	58	9	1219
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	15	20	3	3	38	7	53	10	805
2014	Secondary or high school graduation certificate or equivalent or less	20	18	24	1	4	26	6	56	8	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	17	24	3	5	29	7	50	13	1042
2014	University certificate or diploma below the bachelor's level	19	18	24	2	6	28	4	53	12	210
2014	Bachelor's degree	16	13	16	3	3	40	8	57	11	1001
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	12	20	3	3	39	10	50	10	707

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	29	21	3	1	12	3	69	6	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	20	3	3	12	2	70	7	1133
2017	University certificate or diploma below the bachelor's level	31	30	21	4	3	9	2	69	8	209
2017	Bachelor's degree	27	33	16	3	2	16	2	73	7	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	30	18	3	2	19	2	70	7	803
2014	Secondary or high school graduation certificate or equivalent or less	30	28	21	2	2	14	2	70	5	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	21	4	4	14	2	65	10	1042
2014	University certificate or diploma below the bachelor's level	29	27	26	2	5	11	1	64	7	209
2014	Bachelor's degree	27	29	17	4	2	20	2	72	7	1002
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	29	19	3	2	19	3	69	7	706
2011	Secondary or high school graduation certificate or equivalent or less	37	32	16	4	2	9	0	75	7	654
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	18	5	3	8	0	71	8	1279
2011	University certificate or diploma below the bachelor's level	26	39	16	7	5	7	0	70	13	264
2011	Bachelor's degree	35	37	13	3	2	10	0	80	5	1200
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	13	3	3	12	0	77	8	704

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	25	18	11	7	1	4	61	20	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	27	21	13	12	0	2	53	26	1132
2017	University certificate or diploma below the bachelor's level	29	25	16	15	10	0	5	57	26	206
2017	Bachelor's degree	26	28	20	11	13	0	2	55	25	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	26	18	12	11	0	2	58	23	800

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	27	23	13	10	1	2	52	24	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	26	17	10	0	1	46	28	1130
2017	University certificate or diploma below the bachelor's level	17	28	27	14	11	1	3	47	25	208
2017	Bachelor's degree	15	29	26	17	11	0	1	45	28	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	28	28	18	12	0	1	41	30	801

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	28	19	12	7	2	2	61	20	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	30	22	12	8	1	2	57	21	1128
2017	University certificate or diploma below the bachelor's level	26	32	19	9	10	1	3	60	20	206
2017	Bachelor's degree	22	31	24	14	7	1	1	54	22	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	31	26	16	9	1	1	49	24	803

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	22	18	15	16	2	3	49	32	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	19	22	19	17	1	1	41	37	1133
2017	University certificate or diploma below the bachelor's level	17	30	18	15	16	0	4	49	32	207
2017	Bachelor's degree	19	27	22	17	13	1	1	46	31	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	24	23	20	13	1	1	43	33	802

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	22	9	4	2	2	13	82	7	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	25	12	3	3	1	9	80	6	1129
2017	University certificate or diploma below the bachelor's level	40	32	10	5	3	1	8	80	9	208
2017	Bachelor's degree	44	29	12	5	4	1	6	78	9	1211
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	31	16	8	6	1	5	68	15	798

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	28	16	8	7	1	2	68	16	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	17	8	5	0	0	69	14	1128
2017	University certificate or diploma below the bachelor's level	36	27	18	10	7	0	2	65	18	208
2017	Bachelor's degree	29	31	22	12	6	0	1	60	18	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	23	15	6	0	1	56	21	803

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	30	16	11	4	1	3	67	16	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	21	11	4	1	1	63	16	1125
2017	University certificate or diploma below the bachelor's level	27	34	21	9	8	0	2	61	17	206
2017	Bachelor's degree	28	36	20	9	5	1	2	65	14	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	35	25	13	5	1	1	57	18	802

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	27	23	10	7	1	3	58	18	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	23	14	8	1	1	54	22	1124
2017	University certificate or diploma below the bachelor's level	20	35	20	15	8	1	2	56	23	207
2017	Bachelor's degree	20	33	25	14	7	1	1	54	21	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	25	15	8	1	1	51	23	801

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	29	20	10	6	1	2	63	17	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	20	12	8	1	1	59	20	1127
2017	University certificate or diploma below the bachelor's level	23	36	14	16	9	1	2	60	25	208
2017	Bachelor's degree	24	35	22	10	7	0	1	60	18	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	24	14	8	1	1	54	22	801

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	32	18	9	5	1	3	66	15	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	31	21	13	7	1	2	58	21	1125
2017	University certificate or diploma below the bachelor's level	26	32	20	11	9	0	2	59	21	208
2017	Bachelor's degree	24	35	21	10	6	0	2	61	17	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	26	11	5	1	1	56	17	801

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	20	11	3	3	3	83	5	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	26	11	6	3	2	80	9	1131
2017	University certificate or diploma below the bachelor's level	47	26	12	6	5	3	75	12	209
2017	Bachelor's degree	55	26	10	4	3	1	82	8	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	25	14	6	3	1	77	9	801

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	13	7	2	2	1	4	88	5	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	15	7	4	3	0	2	85	7	1131
2017	University certificate or diploma below the bachelor's level	67	14	9	6	3	0	2	82	8	207
2017	Bachelor's degree	73	11	5	4	3	1	4	88	7	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	14	7	3	3	1	2	86	7	802

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	25	9	4	2	2	84	6	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	27	11	4	3	1	82	7	1127
2017	University certificate or diploma below the bachelor's level	56	27	7	5	3	2	84	9	207
2017	Bachelor's degree	56	27	9	3	2	2	86	5	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	27	9	4	2	2	85	6	802

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	63	16	10	4	4	1	3	82	8	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	21	9	6	4	0	1	81	10	1131
2017	University certificate or diploma below the bachelor's level	55	22	9	8	4	0	2	78	12	208
2017	Bachelor's degree	63	19	7	4	4	0	2	84	9	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	22	10	5	5	0	1	80	10	802

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	8	4	1	1	31	91	3	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	54	12	5	3	1	26	89	5	1131
2017	University certificate or diploma below the bachelor's level	58	11	4	3	0	23	90	4	209
2017	Bachelor's degree	53	12	5	2	1	26	89	5	1214
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	16	6	2	2	23	87	4	800

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	19	6	1	1	1	8	91	3	506
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	21	9	3	1	0	5	87	4	1124
2017	University certificate or diploma below the bachelor's level	60	18	10	4	0	1	6	84	5	207
2017	Bachelor's degree	66	19	6	2	1	0	6	90	3	1211
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	22	8	2	1	1	6	89	3	796

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	15	7	2	2	1	6	89	4	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	19	5	3	2	1	3	90	5	1133
2017	University certificate or diploma below the bachelor's level	72	14	7	2	1	0	4	89	3	207
2017	Bachelor's degree	67	18	6	3	2	0	3	88	6	1214
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	13	5	3	3	1	3	89	6	801

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	25	11	5	3	1	3	81	8	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	29	12	2	2	0	1	83	4	1130
2017	University certificate or diploma below the bachelor's level	56	27	9	4	1	0	3	86	5	206
2017	Bachelor's degree	48	32	12	3	2	0	2	83	5	1216
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	27	11	3	1	0	3	84	5	803

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	32	32	12	4	0	1	51	16	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	32	39	11	5	0	0	45	16	1134
2017	University certificate or diploma below the bachelor's level	12	31	39	12	6	1	0	43	18	209
2017	Bachelor's degree	10	36	37	12	5	0	0	46	17	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	31	42	13	4	0	0	40	18	805

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	17	36	24	14	1	1	39	25	504
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	18	40	22	12	0	0	34	26	1132
2017	University certificate or diploma below the bachelor's level	8	15	40	26	10	0	1	36	24	209
2017	Bachelor's degree	7	18	40	24	10	1	0	35	25	1215
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	20	40	22	11	0	1	33	26	802

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	32	23	9	7	8	58	18	508
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	23	10	9	8	54	20	1130
2017	University certificate or diploma below the bachelor's level	16	39	23	9	8	6	58	18	208
2017	Bachelor's degree	16	34	21	12	7	9	56	21	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	34	21	14	7	11	52	24	805

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	34	22	12	7	5	57	19	505
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	37	20	14	10	2	56	24	1132
2017	University certificate or diploma below the bachelor's level	17	35	19	16	12	1	52	28	209
2017	Bachelor's degree	17	43	17	13	7	3	62	20	1218
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	41	20	14	8	4	56	23	800

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	85	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	1131
2017	University certificate or diploma below the bachelor's level	16	84	208
2017	Bachelor's degree	15	85	1217
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	803
2014	Secondary or high school graduation certificate or equivalent or less	12	88	474
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	1042
2014	University certificate or diploma below the bachelor's level	15	85	209
2014	Bachelor's degree	12	88	999
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	87	708

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	78	22	74
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	28	164
2017	University certificate or diploma below the bachelor's level	65	35	34
2017	Bachelor's degree	83	17	179
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	104
2014	Secondary or high school graduation certificate or equivalent or less	76	24	57
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	29	151
2014	University certificate or diploma below the bachelor's level	65	35	32
2014	Bachelor's degree	73	27	123
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	95

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	29	10	14	0	2	0	76	14	58
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	34	4	10	3	0	0	83	12	119
2017	University certificate or diploma below the bachelor's level	32	55	5	5	4	0	0	87	8	22
2017	Bachelor's degree	58	29	5	6	1	1	0	88	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	38	8	5	3	0	0	84	8	77
2014	Secondary or high school graduation certificate or equivalent or less	68	18	5	7	0	0	2	88	7	43
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	36	4	5	2	2	1	89	7	107
2014	University certificate or diploma below the bachelor's level	46	28	10	5	6	0	6	79	11	21
2014	Bachelor's degree	51	34	9	4	0	1	1	86	5	91
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	33	9	3	4	1	4	83	8	70

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	23	15	7	5	3	2	47	53	507
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	28	17	8	6	5	1	37	63	1135
2017	University certificate or diploma below the bachelor's level	38	26	17	8	3	5	2	41	59	209
2017	Bachelor's degree	34	25	18	10	7	5	1	37	63	1220
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	27	17	9	6	6	0	37	63	804

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	653
2017	University certificate or diploma below the bachelor's level	9	116
2017	Bachelor's degree	18	726
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	470

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	653
2017	University certificate or diploma below the bachelor's level	26	116
2017	Bachelor's degree	26	726
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	470

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	653
2017	University certificate or diploma below the bachelor's level	4	116
2017	Bachelor's degree	11	726
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	470

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	653
2017	University certificate or diploma below the bachelor's level	55	116
2017	Bachelor's degree	59	726
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	470

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	653
2017	University certificate or diploma below the bachelor's level	4	116
2017	Bachelor's degree	7	726
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	470

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	653
2017	University certificate or diploma below the bachelor's level	27	116
2017	Bachelor's degree	30	726
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	470

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	54	11	6	2	5	245
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	51	18	7	2	7	635
2017	University certificate or diploma below the bachelor's level	17	49	13	8	3	9	114
2017	Bachelor's degree	14	53	16	5	3	8	711
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	53	14	7	2	7	464

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	16	20	12	21	4	16	35	40	257
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	19	22	16	18	3	15	32	41	664
2017	University certificate or diploma below the bachelor's level	7	22	18	14	27	1	11	33	46	114
2017	Bachelor's degree	9	20	18	16	23	2	12	34	46	727
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	18	18	19	22	2	13	30	49	475

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	14	17	11	31	6	15	25	53	256
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	11	20	17	30	4	14	18	57	664
2017	University certificate or diploma below the bachelor's level	2	19	13	20	34	2	10	23	62	116
2017	Bachelor's degree	4	10	14	17	37	3	16	17	66	728
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	9	15	15	35	5	19	16	65	476

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Transport Canada by Question 115. What is the highest level of education you have ever completed?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me