2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	51	4	14	4	0	78	18	846
2017	PC-01	20	60	0	20	0	0	80	20	15
2017	PC-02	27	52	4	13	4	0	79	16	318
2017	PC-03	29	51	4	12	4	0	80	17	322
2017	PC-04	24	46	5	21	4	0	70	25	139
2017	PC-05	29	46	2	17	5	0	76	22	41
2014	PC	29	51	5	11	4	0	79	16	787
2014	PC-01	26	63	0	11	0	0	89	11	19
2014	PC-02	29	51	5	11	3	0	80	15	263
2014	PC-03	29	54	3	10	4	0	82	14	314
2014	PC-04	27	44	8	14	6	0	71	20	133
2014	PC-05	33	42	8	13	4	0	75	17	49
2011	PC	29	51	3	13	3	0	80	17	694
2011	PC-01	40	50	0	10	0	0	90	10	20
2011	PC-02	32	51	4	11	2	0	83	13	253
2011	PC-03	26	52	3	14	5	0	78	18	262
2011	PC-04	25	54	2	16	4	0	78	20	106
2011	PC-05	38	36	2	17	6	0	74	23	47
2008	PC	36	45	5	11	3	0	81	14	664
2008	PC-01	39	48	3	6	3	0	87	10	31
2008	PC-02	34	47	5	11	3	0	81	14	255
2008	PC-03	35	45	5	10	4	0	81	14	206
2008	PC-04	40	41	3	11	5	1	81	16	118
2008	PC-05	40	43	6	11	0	0	83	11	47

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	64	22	5	4	2	1	2	88	6	843
2017	PC-01	73	27	0	0	0	0	0	100	0	15
2017	PC-02	63	22	7	3	2	1	2	88	5	318
2017	PC-03	66	21	4	5	2	0	1	89	7	322
2017	PC-04	61	23	5	6	2	1	2	86	8	137
2017	PC-05	63	30	0	3	5	0	0	93	8	40
2014	PC	66	22	5	4	1	1	1	90	5	787
2014	PC-01	74	26	0	0	0	0	0	100	0	19
2014	PC-02	61	26	5	5	2	1	1	89	7	263
2014	PC-03	67	20	5	4	1	1	2	90	5	314
2014	PC-04	73	17	6	2	2	0	0	90	4	133
2014	PC-05	66	20	6	6	2	0	0	86	8	49
2011	PC	64	24	2	5	3	1	1	90	8	695
2011	PC-01	70	30	0	0	0	0	0	100	0	20
2011	PC-02	62	25	3	5	2	0	2	90	7	253
2011	PC-03	65	23	2	5	3	1	1	89	8	263
2011	PC-04	68	24	0	5	3	0	1	92	8	106
2011	PC-05	60	23	6	6	2	0	2	85	9	47
2008	PC	66	22	4	4	3	1	1	89	7	662
2008	PC-01	71	19	3	6	0	0	0	90	6	31
2008	PC-02	67	22	3	4	2	1	0	90	6	254
2008	PC-03	65	21	5	4	3	0	1	88	7	205
2008	PC-04	68	19	3	3	5	1	1	89	8	118
2008	PC-05	66	30	2	2	0	0	0	96	2	47

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	63	15	5	10	4	0	2	80	15	845
2017	PC-01	67	27	0	7	0	0	0	93	7	15
2017	PC-02	64	16	5	9	4	0	2	82	13	318
2017	PC-03	63	15	5	10	5	1	2	80	15	322
2017	PC-04	59	14	8	13	4	0	2	75	17	138
2017	PC-05	59	15	5	15	7	0	0	73	22	41
2014	PC	63	16	6	8	5	0	2	80	14	787
2014	PC-01	79	21	0	0	0	0	0	100	0	19
2014	PC-02	63	17	6	9	4	0	1	81	13	263
2014	PC-03	63	15	5	8	6	0	3	80	14	314
2014	PC-04	65	14	7	8	6	0	1	80	14	133
2014	PC-05	61	15	6	10	8	0	0	76	18	49
2011	PC	60	16	4	12	7	0	2	77	19	694
2011	PC-01	85	10	0	0	5	0	0	95	5	20
2011	PC-02	57	16	6	13	6	0	3	75	19	253
2011	PC-03	60	16	2	13	7	0	2	77	20	262
2011	PC-04	65	12	4	14	4	0	1	78	18	106
2011	PC-05	51	23	6	4	15	0	0	74	19	47
2008	PC	59	17	7	11	5	0	1	77	16	663
2008	PC-01	68	19	3	3	6	0	0	87	10	31
2008	PC-02	59	16	8	11	5	0	1	75	16	255
2008	PC-03	58	20	5	13	4	0	1	78	17	205
2008	PC-04	60	14	8	10	6	1	1	76	16	118
2008	PC-05	60	19	9	13	0	0	0	79	13	47

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	44	38	6	8	4	82	12	846
2017	PC-01	33	60	7	0	0	93	0	15
2017	PC-02	43	40	7	8	2	83	10	318
2017	PC-03	43	36	7	9	5	79	14	322
2017	PC-04	46	37	4	6	6	84	13	139
2017	PC-05	56	32	0	10	2	88	12	41
2014	PC	49	34	5	8	4	83	12	787
2014	PC-01	74	26	0	0	0	100	0	19
2014	PC-02	46	36	5	9	4	82	13	263
2014	PC-03	49	33	6	7	4	82	12	314
2014	PC-04	49	33	7	7	4	82	11	133
2014	PC-05	45	39	2	10	4	84	14	49
2011	PC	40	42	7	8	3	82	11	695
2011	PC-01	50	45	5	0	0	95	0	20
2011	PC-02	40	43	9	6	2	83	8	253
2011	PC-03	36	46	6	9	3	82	11	263
2011	PC-04	46	33	6	9	6	79	15	106
2011	PC-05	49	32	6	11	2	81	13	47

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	26	46	12	11	4	0	0	73	15	846
2017	PC-01	27	47	7	20	0	0	0	73	20	15
2017	PC-02	27	44	15	11	2	0	1	72	13	318
2017	PC-03	26	46	11	12	5	0	0	72	17	322
2017	PC-04	22	50	11	12	5	0	0	72	17	139
2017	PC-05	41	46	7	0	5	0	0	88	5	41
2014	PC	26	42	12	15	5	1	0	68	20	787
2014	PC-01	37	42	5	11	5	0	0	79	16	19
2014	PC-02	23	46	13	11	5	1	1	70	17	263
2014	PC-03	28	40	10	16	6	0	0	68	22	314
2014	PC-04	23	42	14	16	4	1	0	66	20	133
2014	PC-05	30	41	12	17	0	0	0	71	17	49
2011	PC	21	46	14	13	5	0	1	67	18	696
2011	PC-01	10	55	20	15	0	0	0	65	15	20
2011	PC-02	19	49	15	10	8	0	0	67	18	253
2011	PC-03	24	44	12	15	5	0	0	68	20	264
2011	PC-04	17	44	19	12	4	2	2	64	17	106
2011	PC-05	30	47	13	11	0	0	0	77	11	47
2008	PC	20	42	16	15	7	0	0	62	22	663
2008	PC-01	10	45	26	10	6	0	3	57	17	31
2008	PC-02	21	41	15	17	6	1	0	62	23	255
2008	PC-03	21	42	16	14	8	0	0	63	21	206
2008	PC-04	18	44	15	17	6	0	0	62	23	117
2008	PC-05	23	36	19	11	6	0	4	62	18	47

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	40	5	6	2	0	87	8	845
2017	PC-01	27	47	20	7	0	0	73	7	15
2017	PC-02	42	41	7	7	4	0	83	10	318
2017	PC-03	45	43	5	4	2	0	89	7	322
2017	PC-04	53	36	4	7	0	0	89	7	139
2017	PC-05	75	23	0	3	0	0	98	3	40
2014	PC	45	41	7	6	2	0	86	8	787
2014	PC-01	42	58	0	0	0	0	100	0	19
2014	PC-02	41	40	10	6	2	0	81	8	263
2014	PC-03	47	40	5	5	3	0	87	8	314
2014	PC-04	44	45	4	5	2	0	90	6	133
2014	PC-05	54	32	6	8	0	0	86	8	49
2011	PC	42	42	7	7	3	0	84	9	695
2011	PC-01	35	45	5	10	5	0	80	15	20
2011	PC-02	38	45	7	8	3	0	82	11	253
2011	PC-03	44	40	6	7	2	0	85	9	263
2011	PC-04	45	38	8	4	5	0	83	8	106
2011	PC-05	47	47	6	0	0	0	94	0	47
2008	PC	39	44	10	6	2	0	83	7	663
2008	PC-01	29	52	10	10	0	0	81	10	31
2008	PC-02	34	47	12	6	1	0	81	7	254
2008	PC-03	41	43	7	6	2	0	84	8	206
2008	PC-04	46	37	7	7	3	1	84	9	118
2008	PC-05	51	43	6	0	0	0	94	0	47

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	40	5	5	3	0	87	8	845
2017	PC-01	27	53	0	13	7	0	80	20	15
2017	PC-02	43	41	7	5	4	1	84	9	318
2017	PC-03	48	40	4	5	3	0	88	8	322
2017	PC-04	48	39	6	6	1	1	87	7	139
2017	PC-05	65	35	0	0	0	0	100	0	40
2014	PC	46	40	7	5	2	0	86	8	787
2014	PC-01	47	42	11	0	0	0	89	0	19
2014	PC-02	39	41	10	6	3	0	80	10	263
2014	PC-03	50	36	7	5	2	0	86	7	314
2014	PC-04	48	43	3	5	1	0	91	6	133
2014	PC-05	56	40	0	2	2	0	96	4	49
2011	PC	41	45	7	6	1	0	86	7	695
2011	PC-01	30	60	5	5	0	0	90	5	20
2011	PC-02	33	48	8	8	2	0	82	10	253
2011	PC-03	43	43	9	4	1	0	86	5	263
2011	PC-04	47	42	4	7	1	0	89	8	106
2011	PC-05	62	36	2	0	0	0	98	0	47
2008	PC	42	44	7	5	2	0	86	7	662
2008	PC-01	39	48	6	3	0	3	90	3	31
2008	PC-02	37	44	10	6	2	0	82	8	254
2008	PC-03	40	48	6	4	3	0	87	7	206
2008	PC-04	50	39	5	5	1	0	89	6	117
2008	PC-05	55	38	4	2	0	0	94	2	47

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	36	7	3	0	0	0	89	3	843
2017	PC-01	53	47	0	0	0	0	0	100	0	15
2017	PC-02	50	37	9	3	0	0	0	87	4	318
2017	PC-03	51	38	7	3	1	0	0	89	4	320
2017	PC-04	58	34	5	2	1	0	1	92	3	139
2017	PC-05	80	13	5	3	0	0	0	93	3	40
2014	PC	54	34	5	5	1	0	1	89	6	787
2014	PC-01	63	37	0	0	0	0	0	100	0	19
2014	PC-02	51	35	7	5	2	0	1	87	6	263
2014	PC-03	57	30	4	5	2	1	1	88	7	314
2014	PC-04	54	38	3	5	1	0	0	92	5	133
2014	PC-05	52	44	0	4	0	0	0	96	4	49

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	47	37	9	5	2	0	0	84	7	845
2017	PC-01	67	27	0	0	7	0	0	93	7	15
2017	PC-02	51	34	9	5	1	1	0	86	6	318
2017	PC-03	49	35	8	5	2	0	0	84	7	322
2017	PC-04	34	41	13	6	6	0	0	76	11	139
2017	PC-05	33	50	13	3	3	0	0	83	5	40
2014	PC	41	33	10	9	6	1	0	75	15	786
2014	PC-01	74	21	5	0	0	0	0	95	0	19
2014	PC-02	43	34	13	6	3	1	0	77	10	262
2014	PC-03	44	33	8	8	7	0	0	77	15	314
2014	PC-04	34	32	8	16	8	2	1	67	25	133
2014	PC-05	14	41	20	15	8	0	2	56	23	49
2011	PC	34	42	8	9	5	1	1	78	14	696
2011	PC-01	55	20	15	0	5	5	0	79	5	20
2011	PC-02	33	46	8	7	4	2	0	81	11	253
2011	PC-03	36	42	8	10	4	0	0	78	14	264
2011	PC-04	33	39	8	13	6	0	2	73	19	106
2011	PC-05	30	43	6	2	17	2	0	74	20	47

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	23	12	15	12	3	11	54	32	845
2017	PC-01	20	13	7	13	13	0	33	50	40	15
2017	PC-02	27	21	13	10	10	4	14	59	25	318
2017	PC-03	25	25	11	15	10	2	11	58	29	322
2017	PC-04	15	22	13	25	21	1	4	39	48	139
2017	PC-05	15	33	13	25	13	0	3	49	38	40
2014	PC	21	22	12	18	14	4	11	49	37	787
2014	PC-01	26	16	5	21	0	16	16	62	31	19
2014	PC-02	21	22	13	16	10	6	12	53	32	263
2014	PC-03	25	21	10	15	14	3	12	54	34	314
2014	PC-04	15	18	14	26	21	2	5	35	50	133
2014	PC-05	8	33	8	26	19	0	6	44	48	49
2011	PC	15	23	10	16	23	3	9	44	45	696
2011	PC-01	20	15	15	5	10	10	25	54	23	20
2011	PC-02	17	26	9	15	17	4	13	51	38	253
2011	PC-03	17	24	12	18	20	3	7	45	42	264
2011	PC-04	9	20	8	17	39	2	6	32	60	106
2011	PC-05	9	15	13	17	38	0	9	26	60	47
2008	PC	19	28	9	19	18	3	5	50	40	663
2008	PC-01	16	16	13	32	19	0	3	33	53	31
2008	PC-02	24	26	13	16	12	3	6	55	31	255
2008	PC-03	19	32	8	18	17	4	3	55	37	205
2008	PC-04	15	26	6	21	28	1	3	43	51	118
2008	PC-05	13	26	6	19	28	2	6	42	51	47

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	48	9	7	4	81	10	846
2017	PC-01	20	73	7	0	0	93	0	15
2017	PC-02	33	45	11	8	4	77	12	318
2017	PC-03	32	48	9	6	5	80	11	322
2017	PC-04	26	57	9	9	0	83	9	139
2017	PC-05	54	41	0	2	2	95	5	41
2014	PC	30	47	11	8	4	77	12	787
2014	PC-01	37	58	0	5	0	95	5	19
2014	PC-02	29	46	15	7	3	74	11	263
2014	PC-03	31	47	9	8	4	78	12	314
2014	PC-04	28	49	8	11	4	77	15	133
2014	PC-05	31	47	14	4	4	78	8	49
2011	PC	29	45	13	9	4	74	13	696
2011	PC-01	30	55	5	5	5	85	10	20
2011	PC-02	26	49	13	8	5	75	12	253
2011	PC-03	30	41	13	12	5	71	16	264
2011	PC-04	34	39	17	6	5	73	10	106
2011	PC-05	30	49	13	6	2	79	9	47
2008	PC	29	46	11	9	5	75	14	663
2008	PC-01	19	52	16	10	3	71	13	31
2008	PC-02	28	48	11	9	4	76	13	254
2008	PC-03	33	41	12	9	6	74	15	206
2008	PC-04	26	49	9	7	8	75	15	118
2008	PC-05	34	45	13	6	2	79	9	47

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	43	13	12	7	0	0	67	19	846
2017	PC-01	27	53	20	0	0	0	0	80	0	15
2017	PC-02	27	41	11	12	7	1	0	69	19	318
2017	PC-03	21	43	15	13	9	0	0	64	22	322
2017	PC-04	21	45	15	11	7	1	0	66	19	139
2017	PC-05	34	41	12	12	0	0	0	76	12	41
2014	PC	23	41	15	13	8	0	0	64	21	785
2014	PC-01	37	53	5	5	0	0	0	89	5	19
2014	PC-02	25	39	21	9	6	0	1	64	15	262
2014	PC-03	22	44	13	12	9	1	0	67	21	313
2014	PC-04	21	38	11	19	10	1	0	60	29	133
2014	PC-05	16	45	14	23	2	0	0	61	25	49
2011	PC	19	38	18	16	9	0	0	57	24	694
2011	PC-01	35	30	20	10	5	0	0	65	15	20
2011	PC-02	19	38	18	14	10	0	0	58	24	253
2011	PC-03	21	39	17	16	7	0	0	60	23	262
2011	PC-04	12	36	17	23	10	2	0	49	34	106
2011	PC-05	19	40	23	9	9	0	0	60	17	47

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	48	10	9	3	78	12	844
2017	PC-01	27	47	13	13	0	73	13	15
2017	PC-02	32	44	12	9	2	76	12	317
2017	PC-03	31	50	8	8	4	80	12	322
2017	PC-04	28	49	9	10	4	77	14	138
2017	PC-05	27	59	7	7	0	85	7	41

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	44	8	5	2	0	0	85	7	846
2017	PC-01	20	40	33	7	0	0	0	60	7	15
2017	PC-02	37	48	8	5	1	0	0	85	7	318
2017	PC-03	41	45	8	4	2	0	0	85	7	322
2017	PC-04	48	39	6	5	2	0	0	86	7	139
2017	PC-05	59	32	10	0	0	0	0	90	0	41
2014	PC	40	39	10	7	3	0	0	79	10	787
2014	PC-01	74	11	11	0	5	0	0	84	5	19
2014	PC-02	38	40	14	8	1	0	0	78	8	263
2014	PC-03	40	39	9	7	4	0	0	79	12	314
2014	PC-04	41	40	7	8	4	1	0	81	12	133
2014	PC-05	44	44	6	6	0	0	0	88	6	49
2011	PC	32	45	12	7	4	0	0	77	11	696
2011	PC-01	35	55	0	5	5	0	0	90	10	20
2011	PC-02	31	46	12	7	4	0	0	77	11	253
2011	PC-03	31	43	12	9	4	0	1	75	13	264
2011	PC-04	31	42	14	6	7	1	0	73	12	106
2011	PC-05	40	45	9	4	2	0	0	85	6	47
2008	PC	31	44	12	9	4	1	0	75	13	664
2008	PC-01	29	48	13	10	0	0	0	77	10	31
2008	PC-02	32	47	11	6	4	1	0	80	9	255
2008	PC-03	29	45	12	10	4	0	0	74	14	206
2008	PC-04	36	34	10	13	6	1	0	71	19	118
2008	PC-05	30	40	15	11	4	0	0	70	15	47

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	44	14	8	5	72	14	846
2017	PC-01	33	47	7	13	0	80	13	15
2017	PC-02	28	44	14	10	4	72	15	318
2017	PC-03	29	41	13	9	8	70	17	322
2017	PC-04	28	45	19	4	4	73	8	139
2017	PC-05	34	54	7	5	0	88	5	41

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	48	39	9	3	1	87	4	845
2017	PC-01	33	47	20	0	0	80	0	15
2017	PC-02	46	38	11	4	1	84	5	318
2017	PC-03	48	39	7	3	2	87	5	322
2017	PC-04	52	40	6	1	0	92	1	139
2017	PC-05	63	33	5	0	0	95	0	40
2014	PC	53	35	7	3	1	88	5	787
2014	PC-01	63	37	0	0	0	100	0	19
2014	PC-02	50	37	8	3	2	87	5	263
2014	PC-03	56	33	6	4	2	89	5	314
2014	PC-04	56	30	12	2	0	86	2	133
2014	PC-05	54	36	6	4	0	90	4	49
2011	PC	49	39	8	2	2	88	4	694
2011	PC-01	60	35	5	0	0	95	0	20
2011	PC-02	45	41	11	2	1	86	4	253
2011	PC-03	49	36	9	3	2	85	6	262
2011	PC-04	54	39	5	0	3	92	3	106
2011	PC-05	57	36	4	2	0	94	2	47

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	49	11	9	4	0	76	13	845
2017	PC-01	27	47	7	20	0	0	73	20	15
2017	PC-02	23	52	12	9	4	1	75	13	318
2017	PC-03	26	49	11	8	5	0	75	14	322
2017	PC-04	35	45	7	8	5	0	80	13	139
2017	PC-05	43	40	8	8	3	0	83	10	40
2014	PC	22	48	13	13	4	0	70	17	787
2014	PC-01	21	58	5	16	0	0	79	16	19
2014	PC-02	21	48	15	12	4	0	69	16	263
2014	PC-03	22	48	10	15	4	0	70	19	314
2014	PC-04	23	47	14	12	4	0	70	16	133
2014	PC-05	25	55	8	10	2	0	80	12	49
2011	PC	20	47	14	12	7	0	67	18	695
2011	PC-01	45	30	5	15	5	0	75	20	20
2011	PC-02	15	45	20	14	6	0	60	19	253
2011	PC-03	24	46	12	10	7	0	71	18	263
2011	PC-04	20	55	8	10	7	0	75	17	106
2011	PC-05	19	45	13	13	11	0	64	23	47

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	40	12	11	5	0	72	16	842
2017	PC-01	40	40	7	13	0	0	80	13	15
2017	PC-02	34	38	13	11	4	1	73	15	316
2017	PC-03	30	39	13	11	6	0	70	17	322
2017	PC-04	31	41	9	14	5	0	72	20	138
2017	PC-05	35	43	13	8	3	0	78	10	40
2014	PC	30	40	14	10	6	0	70	16	787
2014	PC-01	37	47	5	5	5	0	84	11	19
2014	PC-02	29	44	16	8	2	0	74	11	263
2014	PC-03	33	37	13	9	7	0	70	17	314
2014	PC-04	29	35	13	13	11	0	63	24	133
2014	PC-05	25	49	10	14	2	0	74	16	49

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	41	18	10	4	0	1	67	15	843
2017	PC-01	20	47	20	7	0	0	7	71	7	15
2017	PC-02	28	40	18	9	3	1	1	69	12	316
2017	PC-03	24	39	18	13	5	0	1	65	18	322
2017	PC-04	21	43	17	11	6	0	1	65	18	139
2017	PC-05	23	50	23	3	3	0	0	73	5	40
2014	PC	25	41	15	12	6	0	1	67	18	786
2014	PC-01	42	37	11	11	0	0	0	79	11	19
2014	PC-02	24	44	18	9	4	0	1	69	13	263
2014	PC-03	29	38	14	10	7	0	1	68	18	314
2014	PC-04	20	41	14	18	7	1	0	61	25	133
2014	PC-05	10	51	16	16	4	2	0	62	21	48
2011	PC	26	42	15	12	4	0	1	69	16	696
2011	PC-01	40	40	10	0	5	5	0	84	5	20
2011	PC-02	25	44	15	11	3	0	1	70	14	253
2011	PC-03	27	41	17	10	5	0	1	68	15	264
2011	PC-04	23	42	13	16	5	0	1	66	21	106
2011	PC-05	30	36	6	28	0	0	0	66	28	47

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	38	44	10	6	2	0	82	8	843
2017	PC-01	40	40	20	0	0	0	80	0	15
2017	PC-02	38	43	10	6	3	0	82	8	318
2017	PC-03	35	46	11	5	3	0	81	8	320
2017	PC-04	38	43	11	8	0	0	81	8	139
2017	PC-05	68	30	0	3	0	0	98	3	40
2014	PC	39	44	10	4	3	0	83	7	786
2014	PC-01	68	32	0	0	0	0	100	0	19
2014	PC-02	37	45	12	4	2	0	82	6	262
2014	PC-03	40	43	9	5	3	0	83	7	314
2014	PC-04	38	44	10	5	3	1	82	8	133
2014	PC-05	48	40	8	2	2	0	88	4	49
2011	PC	35	46	10	7	3	0	80	9	696
2011	PC-01	25	55	15	0	5	0	80	5	20
2011	PC-02	33	47	9	9	3	0	80	11	253
2011	PC-03	36	44	12	6	2	0	80	8	264
2011	PC-04	41	39	13	3	5	0	79	8	106
2011	PC-05	36	51	2	11	0	0	87	11	47
2008	PC	36	45	10	6	3	0	81	9	663
2008	PC-01	23	58	6	10	3	0	81	13	31
2008	PC-02	34	47	11	6	2	0	81	8	254
2008	PC-03	40	41	10	6	3	0	81	9	206
2008	PC-04	36	45	8	7	5	0	81	12	118
2008	PC-05	40	40	15	4	0	0	81	4	47

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	40	16	7	4	1	72	11	846
2017	PC-01	60	27	13	0	0	0	87	0	15
2017	PC-02	36	46	11	4	1	1	83	5	318
2017	PC-03	35	38	17	7	2	0	73	10	322
2017	PC-04	13	33	26	17	11	0	46	28	139
2017	PC-05	15	41	27	7	10	0	56	17	41
2014	PC	29	36	19	9	5	1	66	14	787
2014	PC-01	58	21	16	5	0	0	79	5	19
2014	PC-02	36	43	16	4	0	1	80	4	263
2014	PC-03	31	35	18	11	4	0	66	15	314
2014	PC-04	16	32	24	15	12	1	48	27	133
2014	PC-05	12	29	33	12	12	2	42	25	49
2011	PC	23	39	20	10	7	1	63	17	696
2011	PC-01	45	45	10	0	0	0	90	0	20
2011	PC-02	28	43	19	4	4	1	73	8	253
2011	PC-03	19	43	19	13	5	1	62	18	264
2011	PC-04	15	30	22	15	18	0	45	33	106
2011	PC-05	23	17	26	17	17	0	40	34	47
2008	PC	20	41	20	12	7	1	61	19	662
2008	PC-01	30	57	3	7	3	0	87	10	30
2008	PC-02	27	42	18	8	3	1	71	11	255
2008	PC-03	19	43	23	10	4	0	62	15	205
2008	PC-04	10	36	20	18	15	0	47	33	118
2008	PC-05	6	26	30	26	13	0	32	38	47

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	23	41	21	7	1	2	28	30	842
2017	PC-01	0	20	20	40	13	0	7	57	21	15
2017	PC-02	6	20	38	24	8	2	3	33	27	316
2017	PC-03	5	23	42	22	6	1	1	29	28	320
2017	PC-04	11	29	43	11	4	0	1	16	41	139
2017	PC-05	12	20	46	15	7	0	0	22	32	41
2014	PC	7	28	39	19	4	1	2	24	36	787
2014	PC-01	5	11	53	16	11	0	5	28	17	19
2014	PC-02	6	24	40	20	6	1	3	27	32	263
2014	PC-03	8	30	38	17	5	1	2	22	39	314
2014	PC-04	8	29	42	22	0	0	0	22	36	133
2014	PC-05	8	36	32	20	0	0	4	21	46	49
2011	PC	14	30	37	15	3	0	1	18	44	696
2011	PC-01	5	10	45	30	10	0	0	40	15	20
2011	PC-02	16	24	39	17	3	1	1	20	40	253
2011	PC-03	13	32	37	13	4	0	1	17	46	264
2011	PC-04	13	39	33	12	2	0	1	14	52	106
2011	PC-05	15	40	30	15	0	0	0	15	55	47
2008	PC	14	35	36	11	2	0	1	14	49	662
2008	PC-01	7	37	40	17	0	0	0	17	43	30
2008	PC-02	12	36	32	15	4	0	1	19	49	254
2008	PC-03	14	29	41	13	0	1	1	14	44	206
2008	PC-04	23	36	36	2	3	0	0	4	59	118
2008	PC-05	13	40	40	6	0	0	0	6	53	47

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	19	35	25	9	2	2	36	27	841
2017	PC-01	0	33	7	27	20	7	7	54	38	15
2017	PC-02	6	18	31	26	10	5	3	40	26	315
2017	PC-03	7	17	37	27	10	1	2	37	25	320
2017	PC-04	9	26	37	22	4	0	2	26	35	139
2017	PC-05	7	17	46	22	5	0	2	28	25	41
2014	PC	10	24	33	22	7	2	2	31	35	787
2014	PC-01	5	11	42	16	21	0	5	39	17	19
2014	PC-02	11	22	32	20	9	4	2	31	35	263
2014	PC-03	11	24	32	22	7	2	3	30	37	314
2014	PC-04	8	23	35	26	5	1	2	32	32	133
2014	PC-05	2	39	36	21	2	0	0	23	41	49
2011	PC	21	31	30	12	3	1	1	16	53	694
2011	PC-01	5	21	37	11	21	5	0	33	28	19
2011	PC-02	20	29	32	12	4	2	2	16	51	253
2011	PC-03	22	30	29	14	3	1	2	18	53	264
2011	PC-04	20	41	27	8	3	1	1	11	62	106
2011	PC-05	26	37	26	11	0	0	0	11	63	46
2008	PC	28	30	25	11	4	1	1	15	59	664
2008	PC-01	19	29	39	10	0	0	3	10	50	31
2008	PC-02	24	30	23	15	5	2	0	21	55	255
2008	PC-03	24	32	27	11	4	1	1	15	57	206
2008	PC-04	41	27	25	4	3	0	0	7	68	118
2008	PC-05	36	30	23	9	2	0	0	11	66	47

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	23	34	28	9	4	1	2	13	58	844
2017	PC-01	7	27	40	7	7	7	7	15	38	15
2017	PC-02	18	29	31	11	4	3	4	17	50	317
2017	PC-03	23	36	29	7	4	0	1	11	59	321
2017	PC-04	35	39	17	8	1	0	0	9	74	139
2017	PC-05	29	37	27	7	0	0	0	7	66	41
2014	PC	36	30	23	6	2	1	2	9	67	787
2014	PC-01	26	37	26	0	5	0	5	6	67	19
2014	PC-02	30	28	24	9	2	3	3	12	62	263
2014	PC-03	37	29	23	6	3	1	2	8	68	314
2014	PC-04	42	32	20	5	2	0	0	6	74	133
2014	PC-05	41	30	23	4	2	0	0	6	71	49
2011	PC	34	33	23	6	2	1	1	8	69	696
2011	PC-01	5	15	40	20	15	5	0	37	21	20
2011	PC-02	30	31	26	7	3	1	2	10	63	253
2011	PC-03	33	34	23	6	2	1	2	8	69	264
2011	PC-04	48	33	15	3	0	1	0	3	82	106
2011	PC-05	45	40	13	0	2	0	0	2	85	47
2008	PC	38	30	20	7	2	2	1	9	70	662
2008	PC-01	29	23	13	23	0	3	10	26	59	31
2008	PC-02	32	30	23	8	3	2	1	12	64	254
2008	PC-03	36	34	20	6	3	0	1	9	71	205
2008	PC-04	51	29	16	2	1	2	0	3	81	118
2008	PC-05	51	28	17	4	0	0	0	4	79	47

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	8	19	38	23	10	1	2	33	28	840
2017	PC-01	0	7	7	47	27	7	7	85	8	15
2017	PC-02	5	13	33	30	15	2	3	47	19	317
2017	PC-03	9	19	43	21	8	0	0	30	27	317
2017	PC-04	11	36	40	10	1	0	1	12	48	139
2017	PC-05	27	22	39	12	0	0	0	12	49	41
2014	PC	11	24	34	24	6	1	2	30	35	784
2014	PC-01	0	11	21	32	21	5	11	63	13	19
2014	PC-02	5	18	34	32	9	0	2	42	24	262
2014	PC-03	11	24	37	22	4	1	2	27	35	312
2014	PC-04	17	35	29	18	2	0	0	19	51	133
2014	PC-05	29	28	33	6	2	0	2	8	58	49
2011	PC	11	26	36	20	5	1	1	26	38	696
2011	PC-01	0	0	10	60	25	0	5	89	0	20
2011	PC-02	9	17	36	28	7	1	1	36	27	253
2011	PC-03	11	27	40	17	2	1	2	20	40	264
2011	PC-04	14	39	31	10	4	1	1	14	54	106
2011	PC-05	21	45	28	2	4	0	0	6	66	47
2008	PC	14	26	35	19	5	1	1	24	40	663
2008	PC-01	3	19	23	32	19	0	3	53	23	31
2008	PC-02	11	20	35	25	7	2	1	33	31	255
2008	PC-03	11	24	40	19	5	0	0	24	35	205
2008	PC-04	26	34	30	10	0	0	0	10	60	118
2008	PC-05	19	47	32	2	0	0	0	2	66	47

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	18	28	29	14	6	2	3	22	48	842
2017	PC-01	7	13	20	20	20	0	20	50	25	15
2017	PC-02	10	23	31	19	10	3	5	31	36	317
2017	PC-03	18	32	31	12	6	1	1	18	50	319
2017	PC-04	32	30	27	10	1	1	0	11	62	139
2017	PC-05	39	34	12	15	0	0	0	15	73	41
2014	PC	23	30	26	12	5	1	3	17	55	785
2014	PC-01	21	16	21	21	16	0	5	39	39	19
2014	PC-02	14	26	28	16	8	2	5	26	44	262
2014	PC-03	25	29	25	13	4	1	3	18	57	314
2014	PC-04	30	38	26	4	1	1	1	5	69	133
2014	PC-05	27	48	20	2	0	0	2	2	77	48
2011	PC	29	30	27	9	3	1	2	12	60	694
2011	PC-01	5	10	30	30	20	0	5	53	16	20
2011	PC-02	24	26	27	12	6	2	3	18	53	252
2011	PC-03	27	33	29	8	1	1	1	9	62	263
2011	PC-04	39	33	23	4	1	0	1	5	72	106
2011	PC-05	49	34	17	0	0	0	0	0	83	47
2008	PC	26	28	27	13	4	1	1	18	55	662
2008	PC-01	16	16	29	16	16	0	6	34	34	31
2008	PC-02	24	23	25	18	7	1	2	26	48	254
2008	PC-03	23	32	27	15	1	1	1	17	56	205
2008	PC-04	31	35	27	6	0	1	0	6	67	118
2008	PC-05	32	34	34	0	0	0	0	0	66	47

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	20	33	21	12	1	5	35	30	840
2017	PC-01	13	13	7	33	13	0	20	58	33	15
2017	PC-02	8	15	26	23	16	3	8	44	26	315
2017	PC-03	9	19	36	22	10	0	3	34	29	320
2017	PC-04	10	28	40	17	4	0	0	22	38	138
2017	PC-05	5	29	39	15	12	0	0	27	34	41
2014	PC	8	18	29	28	12	2	4	42	27	787
2014	PC-01	0	21	11	37	16	5	11	63	25	19
2014	PC-02	6	18	24	29	14	2	6	47	27	263
2014	PC-03	10	18	31	25	12	1	3	38	29	314
2014	PC-04	7	17	36	26	11	1	2	38	25	133
2014	PC-05	6	14	34	34	8	0	4	44	21	49
2011	PC	12	22	31	21	8	2	5	31	36	695
2011	PC-01	0	0	10	30	40	5	15	88	0	20
2011	PC-02	9	21	28	25	9	3	6	37	32	253
2011	PC-03	16	23	33	17	5	2	4	24	41	263
2011	PC-04	9	28	34	17	7	0	5	25	40	106
2011	PC-05	19	19	30	28	2	0	2	30	39	47
2008	PC	22	27	26	16	4	2	3	21	51	663
2008	PC-01	13	16	26	19	10	6	10	35	35	31
2008	PC-02	19	20	28	20	7	4	2	29	41	254
2008	PC-03	24	29	28	13	3	0	3	16	55	206
2008	PC-04	25	36	24	12	1	0	3	13	63	118
2008	PC-05	28	36	23	13	0	0	0	13	64	47

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	29	29	12	6	2	3	19	51	843
2017	PC-01	20	20	27	13	7	0	13	23	46	15
2017	PC-02	13	23	32	16	7	4	6	25	40	316
2017	PC-03	17	32	30	11	7	1	2	19	51	321
2017	PC-04	35	34	22	8	1	0	1	9	70	139
2017	PC-05	29	29	37	5	0	0	0	5	59	41
2014	PC	25	29	27	9	5	2	3	15	56	787
2014	PC-01	16	26	32	5	11	0	11	18	47	19
2014	PC-02	17	25	32	11	6	5	5	18	47	263
2014	PC-03	25	29	28	9	5	2	2	15	56	314
2014	PC-04	34	35	19	10	2	1	0	11	70	133
2014	PC-05	41	30	21	4	0	0	4	4	74	49

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	67	17	5	5	2	0	3	87	8	845
2017	PC-01	80	20	0	0	0	0	0	100	0	15
2017	PC-02	68	18	5	4	2	0	2	88	7	318
2017	PC-03	66	18	5	5	2	0	4	87	7	322
2017	PC-04	67	14	7	8	1	0	3	84	10	138
2017	PC-05	71	17	2	7	2	0	0	88	10	41
2014	PC	70	14	5	7	2	0	3	86	9	785
2014	PC-01	89	5	5	0	0	0	0	95	0	19
2014	PC-02	71	13	4	6	2	0	3	87	8	262
2014	PC-03	69	13	3	8	2	1	3	86	11	314
2014	PC-04	70	14	8	5	2	0	2	85	6	132
2014	PC-05	71	19	4	6	0	0	0	90	6	49
2011	PC	65	15	6	8	2	0	4	84	10	696
2011	PC-01	85	5	10	0	0	0	0	90	0	20
2011	PC-02	66	15	6	6	3	0	4	85	10	253
2011	PC-03	63	15	6	8	3	0	5	82	11	264
2011	PC-04	68	12	2	12	2	0	4	83	15	106
2011	PC-05	60	23	6	9	0	0	2	85	9	47
2008	PC	63	16	5	5	4	0	6	85	10	663
2008	PC-01	68	19	0	0	6	0	6	93	7	31
2008	PC-02	60	18	5	5	5	0	7	84	10	255
2008	PC-03	67	13	5	5	2	0	7	86	8	205
2008	PC-04	61	17	5	7	8	1	2	80	15	118
2008	PC-05	72	15	6	6	0	0	0	87	6	47

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	34	14	8	3	7	6	72	12	845
2017	PC-01	20	73	0	0	0	0	7	100	0	15
2017	PC-02	32	28	16	7	3	9	6	70	12	318
2017	PC-03	26	35	14	9	3	7	7	70	14	322
2017	PC-04	24	40	14	10	3	4	6	71	14	139
2017	PC-05	45	48	3	5	0	0	0	93	5	40
2014	PC	33	32	11	8	4	6	6	73	14	787
2014	PC-01	74	16	5	5	0	0	0	89	5	19
2014	PC-02	32	27	12	7	5	8	8	71	15	263
2014	PC-03	30	33	11	9	4	6	5	71	16	314
2014	PC-04	35	40	11	5	5	3	2	79	10	133
2014	PC-05	36	42	7	11	0	0	4	81	11	49

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	48	32	7	8	3	1	0	81	11	846
2017	PC-01	47	27	7	13	0	0	7	79	14	15
2017	PC-02	47	31	8	9	4	1	0	79	13	318
2017	PC-03	47	33	9	7	4	1	0	80	11	322
2017	PC-04	52	32	4	9	2	1	0	86	11	139
2017	PC-05	71	24	2	0	2	0	0	95	2	41
2014	PC	49	30	8	9	3	0	1	80	12	787
2014	PC-01	74	5	5	16	0	0	0	79	16	19
2014	PC-02	48	32	8	8	3	0	0	80	11	263
2014	PC-03	45	32	8	8	5	0	1	78	13	314
2014	PC-04	56	27	6	8	2	1	0	84	10	133
2014	PC-05	58	26	5	11	0	0	0	84	11	49

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	39	38	9	9	3	2	1	78	12	846
2017	PC-01	40	20	7	13	13	0	7	64	29	15
2017	PC-02	37	41	9	8	3	2	1	80	11	318
2017	PC-03	38	37	11	8	4	2	1	77	12	322
2017	PC-04	39	39	8	11	3	1	0	78	14	139
2017	PC-05	61	24	7	7	0	0	0	85	7	41
2014	PC	41	39	9	8	2	1	1	81	10	786
2014	PC-01	74	16	5	5	0	0	0	89	5	19
2014	PC-02	40	41	9	5	2	2	1	83	7	263
2014	PC-03	34	41	8	11	4	1	2	77	15	313
2014	PC-04	47	35	6	8	1	1	2	85	9	133
2014	PC-05	52	34	10	4	0	0	0	86	4	49
2011	PC	36	39	10	9	3	1	1	77	13	694
2011	PC-01	50	30	5	10	0	5	0	84	11	20
2011	PC-02	36	35	13	9	4	3	1	73	13	252
2011	PC-03	34	43	9	10	4	0	1	77	14	263
2011	PC-04	34	42	9	10	3	0	2	77	13	106
2011	PC-05	47	45	4	2	2	0	0	91	4	47
2008	PC	34	42	10	8	4	2	2	78	12	662
2008	PC-01	30	50	10	3	0	3	3	86	4	30
2008	PC-02	33	42	10	7	4	3	2	78	11	254
2008	PC-03	34	37	11	9	6	1	2	74	15	206
2008	PC-04	32	47	8	7	5	1	0	79	12	118
2008	PC-05	43	45	6	4	2	0	0	87	6	47

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	31	11	10	6	10	1	70	18	846
2017	PC-01	20	40	13	13	7	7	0	64	21	15
2017	PC-02	29	30	11	8	7	14	1	69	18	318
2017	PC-03	28	33	11	10	7	11	1	69	19	322
2017	PC-04	37	35	12	10	4	2	0	74	14	139
2017	PC-05	68	20	5	7	0	0	0	88	7	41
2014	PC	36	31	10	8	5	8	2	74	15	786
2014	PC-01	63	16	5	0	11	5	0	83	11	19
2014	PC-02	29	31	10	10	6	12	2	70	19	263
2014	PC-03	33	32	11	9	5	8	2	72	16	314
2014	PC-04	49	30	7	7	2	3	2	82	10	132
2014	PC-05	53	28	11	0	4	0	4	84	4	49
2011	PC	33	29	13	10	5	7	2	69	17	694
2011	PC-01	40	35	15	0	0	10	0	83	0	20
2011	PC-02	26	29	14	10	7	12	2	64	20	252
2011	PC-03	33	26	14	12	6	8	2	65	19	263
2011	PC-04	39	37	10	8	4	0	2	77	13	106
2011	PC-05	62	28	2	2	4	0	2	91	7	47
2008	PC	33	32	13	8	6	6	1	70	15	662
2008	PC-01	27	40	17	10	0	3	3	71	11	30
2008	PC-02	31	28	14	9	6	11	2	68	16	254
2008	PC-03	33	31	12	8	9	6	1	70	18	206
2008	PC-04	36	38	13	7	5	1	0	75	12	118
2008	PC-05	38	38	15	6	0	0	2	78	7	47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	21	19	15	6	24	6	43	30	844
2017	PC-01	13	20	20	13	7	27	0	45	27	15
2017	PC-02	10	15	19	13	4	32	8	41	28	317
2017	PC-03	7	20	19	17	7	25	5	39	34	321
2017	PC-04	10	30	19	18	6	11	6	49	29	139
2017	PC-05	15	39	20	12	10	0	5	56	23	41
2014	PC	11	21	18	15	7	21	6	44	31	787
2014	PC-01	26	21	21	5	5	21	0	60	13	19
2014	PC-02	10	16	16	10	6	34	8	45	28	263
2014	PC-03	9	21	20	17	10	18	5	40	34	314
2014	PC-04	13	26	19	23	7	9	5	44	34	133
2014	PC-05	20	34	14	24	2	2	4	58	28	49

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	54	38	4	3	1	0	92	4	846
2017	PC-01	33	33	20	7	7	0	67	13	15
2017	PC-02	53	38	4	3	1	0	92	4	318
2017	PC-03	55	36	4	3	2	0	91	5	322
2017	PC-04	52	41	1	4	1	0	94	5	139
2017	PC-05	66	32	2	0	0	0	98	0	41
2014	PC	54	35	5	4	2	0	89	6	786
2014	PC-01	79	16	0	5	0	0	95	5	19
2014	PC-02	54	35	5	4	1	0	90	5	263
2014	PC-03	51	36	6	4	2	1	88	7	314
2014	PC-04	56	34	4	5	2	0	90	6	132
2014	PC-05	56	38	4	2	0	0	94	2	49

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	40	8	8	3	0	0	81	10	845
2017	PC-01	33	53	0	13	0	0	0	87	13	15
2017	PC-02	45	35	8	8	2	1	1	81	10	317
2017	PC-03	39	42	9	7	3	0	1	81	10	322
2017	PC-04	38	45	5	9	3	0	0	83	12	139
2017	PC-05	39	44	7	5	5	0	0	83	10	41
2014	PC	39	39	8	8	4	1	0	79	12	786
2014	PC-01	63	32	0	0	5	0	0	95	5	19
2014	PC-02	40	39	10	8	2	0	1	79	10	262
2014	PC-03	42	39	7	6	5	1	0	82	11	314
2014	PC-04	37	38	6	14	5	1	0	76	18	133
2014	PC-05	26	45	12	11	4	2	0	73	15	49
2011	PC	35	39	11	9	5	0	0	74	15	695
2011	PC-01	30	40	20	5	5	0	0	70	10	20
2011	PC-02	33	40	13	7	6	1	1	73	13	253
2011	PC-03	38	40	7	10	5	0	0	78	15	263
2011	PC-04	36	34	12	12	5	1	0	70	17	106
2011	PC-05	28	40	13	15	4	0	0	68	19	47
2008	PC	25	37	16	13	9	1	0	62	22	664
2008	PC-01	26	32	19	13	10	0	0	58	23	31
2008	PC-02	30	37	14	11	6	1	0	68	18	255
2008	PC-03	25	37	16	12	10	0	0	62	22	206
2008	PC-04	19	37	17	13	14	1	0	56	26	118
2008	PC-05	15	36	21	21	6	0	0	51	28	47

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	48	35	8	4	3	2	0	84	7	845
2017	PC-01	27	47	13	7	0	7	0	79	7	15
2017	PC-02	48	33	10	5	2	2	1	83	7	317
2017	PC-03	50	33	8	5	3	2	0	84	8	322
2017	PC-04	50	34	4	4	5	1	1	87	9	139
2017	PC-05	41	44	10	2	0	2	0	88	3	41
2014	PC	49	31	10	6	3	2	0	81	9	787
2014	PC-01	79	11	5	5	0	0	0	89	5	19
2014	PC-02	49	30	11	5	2	2	1	82	7	263
2014	PC-03	50	31	10	4	4	1	0	82	8	314
2014	PC-04	45	35	7	10	2	2	0	81	12	133
2014	PC-05	42	34	4	14	2	4	0	79	17	49
2011	PC	42	34	13	6	3	1	1	77	10	696
2011	PC-01	50	25	15	0	5	0	5	79	5	20
2011	PC-02	40	38	10	6	4	2	1	80	9	253
2011	PC-03	43	33	14	5	4	1	0	77	9	264
2011	PC-04	42	31	15	9	1	2	0	74	11	106
2011	PC-05	38	32	13	13	4	0	0	70	17	47
2008	PC	36	34	12	10	5	3	0	73	15	664
2008	PC-01	39	26	16	10	3	6	0	69	14	31
2008	PC-02	36	38	12	9	3	2	0	75	12	255
2008	PC-03	38	33	10	9	7	3	0	73	17	206
2008	PC-04	38	33	8	13	6	2	0	72	19	118
2008	PC-05	30	34	21	11	2	2	0	65	13	47

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	45	36	9	6	3	0	0	82	9	845
2017	PC-01	40	40	13	7	0	0	0	80	7	15
2017	PC-02	44	35	10	7	3	1	1	80	10	317
2017	PC-03	46	34	10	6	4	0	0	80	10	322
2017	PC-04	49	39	6	2	3	0	0	89	5	139
2017	PC-05	46	41	7	2	2	0	0	88	5	41
2014	PC	43	35	9	8	3	1	0	79	11	787
2014	PC-01	79	16	0	5	0	0	0	95	5	19
2014	PC-02	40	36	12	8	2	1	1	77	11	263
2014	PC-03	45	35	9	7	3	1	0	81	10	314
2014	PC-04	47	35	4	10	4	0	0	82	14	133
2014	PC-05	34	38	14	9	3	2	0	74	12	49
2011	PC	37	38	9	10	4	0	0	76	15	696
2011	PC-01	45	30	5	10	10	0	0	75	20	20
2011	PC-02	34	36	11	12	5	1	1	71	17	253
2011	PC-03	38	39	9	8	5	0	0	78	13	264
2011	PC-04	39	41	5	14	2	0	0	79	16	106
2011	PC-05	43	36	9	11	2	0	0	79	13	47
2008	PC	31	36	11	13	8	1	0	68	21	664
2008	PC-01	32	39	10	10	10	0	0	71	19	31
2008	PC-02	34	35	11	12	7	1	0	70	19	255
2008	PC-03	28	38	10	13	9	1	0	67	22	206
2008	PC-04	31	36	7	14	10	2	0	69	24	118
2008	PC-05	30	28	26	13	4	0	0	57	17	47

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	80	12	2	1	1	0	3	95	2	844
2017	PC-01	73	27	0	0	0	0	0	100	0	15
2017	PC-02	81	13	1	1	1	0	3	96	2	317
2017	PC-03	79	11	3	1	2	0	3	94	3	322
2017	PC-04	79	13	3	1	1	0	4	95	2	138
2017	PC-05	83	10	5	2	0	0	0	93	2	41
2014	PC	80	10	3	2	1	0	4	93	3	787
2014	PC-01	100	0	0	0	0	0	0	100	0	19
2014	PC-02	78	12	3	0	2	0	5	95	2	263
2014	PC-03	80	9	2	3	1	0	4	93	4	314
2014	PC-04	82	8	4	2	2	0	2	92	4	133
2014	PC-05	72	16	7	0	3	0	2	90	3	49
2011	PC	76	13	3	2	2	0	5	93	4	696
2011	PC-01	80	15	5	0	0	0	0	95	0	20
2011	PC-02	75	12	4	1	2	0	6	92	3	253
2011	PC-03	73	13	3	3	2	0	5	91	5	264
2011	PC-04	79	13	2	1	1	0	4	96	2	106
2011	PC-05	79	13	2	2	2	0	2	93	4	47
2008	PC	78	9	2	2	3	0	5	93	6	663
2008	PC-01	81	13	0	0	0	0	6	100	0	31
2008	PC-02	75	11	2	2	3	0	6	92	5	255
2008	PC-03	81	6	0	3	3	0	6	93	7	206
2008	PC-04	75	9	4	4	4	1	2	87	9	118
2008	PC-05	91	9	0	0	0	0	0	100	0	46

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	60	27	4	3	2	3	1	90	5	845
2017	PC-01	80	13	0	0	0	7	0	100	0	15
2017	PC-02	59	25	5	3	2	3	3	89	6	318
2017	PC-03	62	27	4	4	1	2	0	91	5	321
2017	PC-04	58	27	6	2	4	2	1	88	6	139
2017	PC-05	54	41	2	0	2	0	0	95	2	41
2014	PC	55	27	6	4	2	4	2	87	7	787
2014	PC-01	84	11	5	0	0	0	0	95	0	19
2014	PC-02	56	25	6	5	2	5	2	87	6	263
2014	PC-03	57	28	4	4	2	3	3	90	5	314
2014	PC-04	50	26	7	7	4	5	1	81	12	133
2014	PC-05	41	36	11	4	4	2	2	80	8	49
2011	PC	48	32	6	6	4	3	1	83	10	694
2011	PC-01	60	25	5	5	5	0	0	85	10	20
2011	PC-02	43	35	5	7	4	5	1	83	11	253
2011	PC-03	53	29	6	5	4	2	0	85	9	262
2011	PC-04	45	35	7	6	4	1	3	83	10	106
2011	PC-05	47	30	15	2	4	2	0	78	7	47

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	61	25	6	4	2	1	0	87	6	844
2017	PC-01	57	36	7	0	0	0	0	93	0	14
2017	PC-02	61	24	7	5	2	1	1	86	7	317
2017	PC-03	61	26	6	3	2	2	0	88	6	322
2017	PC-04	65	22	5	6	2	1	0	87	8	139
2017	PC-05	61	27	10	2	0	0	0	88	2	41

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	62	23	7	3	3	1	87	6	845
2017	PC-01	79	14	7	0	0	0	93	0	14
2017	PC-02	65	19	9	4	2	1	84	7	318
2017	PC-03	59	28	5	3	3	2	88	7	322
2017	PC-04	63	24	6	1	3	1	89	4	139
2017	PC-05	66	22	7	0	5	0	88	5	41

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	54	30	9	4	3	0	0	84	7	845
2017	PC-01	60	20	13	0	0	0	7	86	0	15
2017	PC-02	53	28	9	6	3	0	1	82	9	318
2017	PC-03	55	29	10	3	3	0	0	84	6	321
2017	PC-04	53	33	7	3	4	1	0	86	7	139
2017	PC-05	61	29	5	5	0	0	0	90	5	41
2014	PC	52	30	8	6	4	0	0	82	10	787
2014	PC-01	79	11	5	5	0	0	0	89	5	19
2014	PC-02	53	29	8	6	3	0	0	83	9	263
2014	PC-03	52	31	9	3	5	0	0	82	9	314
2014	PC-04	50	29	9	10	2	0	0	78	13	133
2014	PC-05	44	39	6	7	2	2	0	85	9	49

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	32	20	11	4	6	14	56	19	263
2017	PC-02	21	32	21	0	0	16	11	72	0	19
2017	PC-03	9	32	20	12	4	7	16	53	21	81
2017	PC-04	9	33	22	12	6	4	14	52	21	120
2017	PC-05	29	26	16	13	3	3	11	64	18	38
2014	PC	16	36	17	10	3	3	14	63	16	236
2014	PC-02	17	25	17	0	8	8	25	63	13	12
2014	PC-03	16	32	18	8	3	3	19	63	15	62
2014	PC-04	16	34	17	13	4	4	13	60	20	114
2014	PC-05	17	47	19	6	2	2	6	70	9	46

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	35	19	8	4	11	0	66	13	846
2017	PC-01	20	53	7	0	7	13	0	85	8	15
2017	PC-02	28	31	20	5	2	13	0	68	8	318
2017	PC-03	20	36	18	10	5	11	0	63	17	322
2017	PC-04	19	43	18	9	5	6	0	66	15	139
2017	PC-05	27	32	22	7	5	7	0	63	13	41
2014	PC	25	30	17	9	5	14	1	64	17	786
2014	PC-01	32	37	0	0	5	21	5	93	7	19
2014	PC-02	25	27	16	6	6	19	0	64	16	262
2014	PC-03	24	30	17	9	6	15	0	63	17	314
2014	PC-04	23	36	17	13	4	7	1	64	18	133
2014	PC-05	29	30	24	13	0	2	2	62	13	49
2011	PC	18	30	20	12	10	10	1	53	25	694
2011	PC-01	35	30	10	0	0	25	0	87	0	20
2011	PC-02	15	34	20	9	8	12	1	57	20	253
2011	PC-03	18	28	19	12	12	9	0	51	27	262
2011	PC-04	19	24	20	18	12	8	0	46	33	106
2011	PC-05	19	28	23	13	13	4	0	49	27	47

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	36	22	14	7	4	0	55	22	844
2017	PC-01	27	40	13	13	7	0	0	67	20	15
2017	PC-02	20	36	22	11	4	6	0	60	16	318
2017	PC-03	12	35	23	16	10	3	1	50	27	320
2017	PC-04	14	40	22	13	9	3	0	55	22	139
2017	PC-05	20	37	12	22	7	2	0	58	30	41
2014	PC	16	31	22	17	10	3	0	49	28	786
2014	PC-01	42	32	5	5	5	5	5	82	12	19
2014	PC-02	18	30	23	13	10	5	0	51	25	262
2014	PC-03	15	29	21	20	11	3	0	46	33	314
2014	PC-04	13	38	20	18	9	2	1	51	28	133
2014	PC-05	13	41	26	16	4	0	0	54	20	49
2011	PC	9	25	23	21	19	3	0	35	42	694
2011	PC-01	15	50	15	5	10	0	5	68	16	20
2011	PC-02	11	25	25	19	16	4	0	37	36	253
2011	PC-03	8	21	24	21	23	3	0	30	45	262
2011	PC-04	8	27	20	20	23	3	0	36	44	106
2011	PC-05	0	28	13	43	17	0	0	28	60	47
2008	PC	11	23	22	20	20	3	0	36	41	664
2008	PC-01	16	35	13	13	13	6	3	57	29	31
2008	PC-02	14	25	21	19	16	5	0	41	37	255
2008	PC-03	11	23	26	18	19	3	0	35	39	206
2008	PC-04	4	21	20	25	28	1	0	26	54	118
2008	PC-05	13	15	23	23	23	0	2	28	48	47

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	9	31	24	19	10	7	0	43	31	844
2017	PC-01	13	27	40	7	13	0	0	40	20	15
2017	PC-02	13	30	26	15	4	12	0	48	22	318
2017	PC-03	7	29	24	19	15	5	0	39	35	320
2017	PC-04	7	32	22	24	13	3	0	40	38	139
2017	PC-05	2	51	10	29	7	0	0	54	37	41
2014	PC	10	24	22	21	15	8	1	36	39	786
2014	PC-01	21	37	16	5	5	11	5	69	13	19
2014	PC-02	13	21	24	13	15	13	1	39	33	262
2014	PC-03	9	22	22	22	18	7	0	33	43	314
2014	PC-04	5	29	22	28	12	2	1	36	42	133
2014	PC-05	4	32	16	38	10	0	0	36	48	49
2011	PC	4	21	21	27	20	7	0	27	51	692
2011	PC-01	15	40	15	20	5	5	0	58	26	20
2011	PC-02	4	22	22	25	15	12	0	29	46	251
2011	PC-03	5	19	22	27	23	5	0	25	52	262
2011	PC-04	3	20	15	34	25	4	0	24	61	106
2011	PC-05	0	17	23	32	28	0	0	17	60	47
2008	PC	5	19	20	27	24	4	0	25	54	662
2008	PC-01	7	33	20	20	13	3	3	43	36	30
2008	PC-02	7	20	23	21	20	7	1	30	45	255
2008	PC-03	4	17	20	35	22	2	0	21	58	205
2008	PC-04	1	18	13	31	35	3	0	19	68	118
2008	PC-05	6	15	21	26	30	2	0	22	57	47

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	33	21	15	10	8	0	50	28	846
2017	PC-01	7	47	27	0	20	0	0	53	20	15
2017	PC-02	14	30	21	16	8	11	0	50	26	318
2017	PC-03	12	34	21	15	11	7	0	49	28	322
2017	PC-04	15	33	18	17	13	4	0	50	31	139
2017	PC-05	12	37	24	20	7	0	0	49	27	41
2014	PC	12	27	21	17	12	10	1	44	33	786
2014	PC-01	42	11	26	5	0	11	5	63	6	19
2014	PC-02	13	25	21	14	10	15	1	46	29	262
2014	PC-03	12	28	21	17	15	7	0	43	34	314
2014	PC-04	9	30	20	25	11	5	0	41	37	133
2014	PC-05	14	33	20	16	9	8	0	51	27	49
2011	PC	8	24	23	21	17	8	0	34	41	692
2011	PC-01	20	30	20	15	10	5	0	53	26	20
2011	PC-02	7	21	25	19	16	11	0	32	40	251
2011	PC-03	7	24	21	21	18	8	0	35	43	262
2011	PC-04	9	22	25	23	17	5	0	33	42	106
2011	PC-05	2	30	13	30	21	4	0	33	53	47
2008	PC	7	22	22	23	16	11	0	32	43	663
2008	PC-01	7	27	27	13	10	17	0	40	28	30
2008	PC-02	7	22	25	18	13	15	1	34	37	255
2008	PC-03	8	20	23	22	17	9	0	31	44	206
2008	PC-04	2	24	15	35	19	6	0	27	57	118
2008	PC-05	11	21	19	23	19	6	0	34	45	47

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	36	20	20	10	4	0	48	31	845
2017	PC-01	13	33	20	20	7	7	0	50	29	15
2017	PC-02	11	35	19	20	6	8	0	50	29	318
2017	PC-03	9	33	24	19	13	2	0	43	33	321
2017	PC-04	8	43	15	22	11	1	0	52	33	139
2017	PC-05	17	41	12	22	7	0	0	59	29	41
2014	PC	10	31	19	23	12	4	0	43	37	786
2014	PC-01	21	21	32	11	5	5	5	47	18	19
2014	PC-02	11	31	22	19	11	6	0	45	32	262
2014	PC-03	10	31	17	22	16	4	0	43	39	314
2014	PC-04	7	35	14	34	8	2	0	43	43	133
2014	PC-05	10	30	21	29	10	0	0	40	39	49
2011	PC	7	27	19	27	19	2	0	34	47	690
2011	PC-01	25	25	20	15	15	0	0	50	30	20
2011	PC-02	8	30	20	24	16	2	0	39	41	249
2011	PC-03	6	24	18	29	21	2	0	31	51	262
2011	PC-04	3	28	23	25	19	2	0	32	45	106
2011	PC-05	4	19	13	36	26	2	0	24	63	47
2008	PC	8	29	19	27	16	2	0	38	43	664
2008	PC-01	26	39	13	16	6	0	0	65	23	31
2008	PC-02	9	33	22	21	14	2	0	42	36	255
2008	PC-03	7	24	19	33	14	2	0	32	49	206
2008	PC-04	3	30	16	30	21	0	0	33	51	118
2008	PC-05	13	28	13	23	21	2	0	41	46	47

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	45	21	12	4	2	62	16	844
2017	PC-01	7	53	13	20	0	7	64	21	15
2017	PC-02	19	42	25	9	2	3	63	12	318
2017	PC-03	14	47	21	12	4	2	62	17	321
2017	PC-04	14	46	17	15	8	1	60	23	138
2017	PC-05	10	51	22	12	5	0	61	17	41
2014	PC	15	40	19	17	6	2	56	24	785
2014	PC-01	16	47	26	5	0	5	67	6	19
2014	PC-02	17	39	20	16	4	3	58	21	262
2014	PC-03	15	39	18	18	8	2	55	26	313
2014	PC-04	11	44	19	19	8	0	55	26	133
2014	PC-05	16	46	16	16	6	0	62	22	49
2011	PC	8	38	19	20	15	1	46	35	696
2011	PC-01	15	50	10	5	10	10	72	17	20
2011	PC-02	8	41	22	17	10	2	50	27	253
2011	PC-03	8	36	18	20	19	0	44	38	264
2011	PC-04	8	39	13	23	18	0	46	41	106
2011	PC-05	2	32	15	36	15	0	34	51	47

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	41	45	8	3	1	2	88	3	840
2017	PC-01	13	67	7	7	0	7	86	7	15
2017	PC-02	39	44	11	2	0	4	87	2	318
2017	PC-03	41	45	8	3	2	2	88	5	318
2017	PC-04	45	47	6	2	1	0	91	3	137
2017	PC-05	61	27	7	5	0	0	88	5	41
2014	PC	44	41	8	4	1	2	86	5	785
2014	PC-01	53	42	0	0	0	5	100	0	19
2014	PC-02	43	41	9	4	1	3	86	5	262
2014	PC-03	44	40	7	5	2	2	86	7	313
2014	PC-04	44	41	8	4	2	1	86	6	133
2014	PC-05	46	40	12	2	0	0	86	2	49
2011	PC	33	41	12	7	4	3	76	12	695
2011	PC-01	40	40	10	0	10	0	80	10	20
2011	PC-02	33	42	13	5	4	3	77	9	253
2011	PC-03	32	41	11	8	5	4	76	13	263
2011	PC-04	33	40	12	11	3	1	73	14	106
2011	PC-05	30	47	11	9	4	0	77	13	47

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	34	42	11	7	3	3	1	79	10	843
2017	PC-01	27	53	7	13	0	0	0	80	13	15
2017	PC-02	28	43	13	7	3	5	1	76	10	318
2017	PC-03	36	41	10	7	3	2	1	80	10	320
2017	PC-04	42	36	9	6	4	3	0	81	10	138
2017	PC-05	46	41	2	5	2	2	0	90	8	41
2014	PC	42	40	8	6	2	1	1	84	8	786
2014	PC-01	42	32	5	5	11	5	0	78	17	19
2014	PC-02	36	45	9	6	1	2	1	83	7	262
2014	PC-03	43	38	9	5	2	1	1	83	7	314
2014	PC-04	53	35	5	5	2	0	0	88	7	133
2014	PC-05	50	37	4	7	0	0	2	89	7	49
2011	PC	32	41	12	8	4	3	1	75	13	694
2011	PC-01	20	40	15	5	5	15	0	71	12	20
2011	PC-02	27	44	11	9	4	4	1	75	14	252
2011	PC-03	34	37	13	8	5	3	0	73	13	263
2011	PC-04	36	43	9	7	4	1	0	80	10	106
2011	PC-05	34	38	9	9	6	2	2	76	16	47
2008	PC	26	37	15	12	7	3	1	65	19	663
2008	PC-01	19	35	13	19	6	6	0	59	28	31
2008	PC-02	26	40	16	9	6	3	1	69	15	255
2008	PC-03	23	36	15	15	6	3	1	62	22	206
2008	PC-04	32	34	13	8	10	2	1	68	18	117
2008	PC-05	28	30	11	21	6	2	2	60	29	47

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	18	39	23	11	4	4	1	60	16	842
2017	PC-01	20	20	27	20	0	13	0	46	23	15
2017	PC-02	17	38	24	10	5	5	1	58	16	317
2017	PC-03	20	37	22	12	4	3	2	60	17	320
2017	PC-04	17	41	23	12	4	2	0	60	16	138
2017	PC-05	17	56	17	5	0	2	2	77	5	41
2014	PC	22	38	21	10	3	4	1	64	14	786
2014	PC-01	16	32	32	11	0	11	0	53	12	19
2014	PC-02	19	35	22	10	4	7	3	60	16	262
2014	PC-03	23	38	22	10	2	4	1	64	13	314
2014	PC-04	27	39	18	12	2	2	0	67	15	133
2014	PC-05	26	55	12	7	0	0	0	81	7	49
2011	PC	14	36	23	15	6	5	1	53	22	694
2011	PC-01	0	35	20	20	5	20	0	44	31	20
2011	PC-02	12	35	23	16	6	6	2	51	24	253
2011	PC-03	15	38	21	15	6	3	1	55	23	262
2011	PC-04	19	32	30	10	6	3	0	52	17	106
2011	PC-05	13	40	28	15	0	4	0	56	16	47

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	28	18	13	10	12	2	52	26	843
2017	PC-01	20	33	27	13	7	0	0	53	20	15
2017	PC-02	17	31	18	10	10	13	2	56	23	318
2017	PC-03	16	25	15	17	11	14	3	49	33	321
2017	PC-04	17	25	23	12	10	12	1	48	26	137
2017	PC-05	15	49	17	7	7	5	0	67	15	41
2014	PC	16	26	17	16	10	14	2	49	31	786
2014	PC-01	32	37	11	0	11	11	0	76	12	19
2014	PC-02	16	28	17	15	9	13	2	52	28	262
2014	PC-03	16	23	16	16	12	15	2	47	34	314
2014	PC-04	13	26	16	19	9	16	1	47	33	133
2014	PC-05	18	31	22	12	9	6	2	53	23	49
2011	PC	9	24	20	18	14	13	3	39	38	692
2011	PC-01	25	20	15	10	5	20	5	60	20	20
2011	PC-02	8	26	19	18	12	14	3	41	36	253
2011	PC-03	9	20	21	19	14	15	3	35	40	261
2011	PC-04	8	23	21	20	16	11	2	35	41	106
2011	PC-05	9	30	20	13	20	7	2	43	36	46

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	23	9	8	3	1	3	79	11	845
2017	PC-01	53	33	7	0	0	7	0	93	0	15
2017	PC-02	58	21	7	8	2	1	4	82	11	318
2017	PC-03	51	23	11	7	3	1	4	79	10	321
2017	PC-04	47	25	12	9	4	0	3	74	13	139
2017	PC-05	44	29	7	10	10	0	0	73	20	41
2014	PC	54	21	10	6	3	2	3	80	9	786
2014	PC-01	63	21	11	0	0	5	0	89	0	19
2014	PC-02	58	18	9	5	2	3	5	83	7	262
2014	PC-03	54	23	8	6	3	2	4	82	10	314
2014	PC-04	55	17	15	6	4	2	1	74	11	133
2014	PC-05	44	31	10	6	7	0	2	77	13	49

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	61	25	5	4	1	2	3	90	4	845
2017	PC-01	60	27	13	0	0	0	0	87	0	15
2017	PC-02	65	22	4	4	0	2	3	91	4	317
2017	PC-03	61	24	5	3	2	2	3	90	5	322
2017	PC-04	56	28	6	4	0	2	3	89	5	139
2017	PC-05	59	37	0	5	0	0	0	95	5	41
2014	PC	64	21	6	2	1	2	3	91	3	785
2014	PC-01	74	11	5	0	5	5	0	89	6	19
2014	PC-02	62	23	6	1	1	3	3	91	2	262
2014	PC-03	66	20	4	2	2	2	3	91	4	313
2014	PC-04	69	18	5	2	0	2	3	92	2	133
2014	PC-05	58	30	8	4	0	0	0	88	4	49
2011	PC	58	25	7	3	1	2	4	88	4	696
2011	PC-01	55	25	0	0	0	5	15	100	0	20
2011	PC-02	56	25	8	2	1	2	5	87	4	253
2011	PC-03	60	23	8	3	0	3	3	88	4	264
2011	PC-04	62	25	6	1	0	3	4	93	1	106
2011	PC-05	57	26	11	4	0	0	2	85	4	47
2008	PC	58	21	10	3	2	3	4	85	5	664
2008	PC-01	55	13	16	0	0	3	13	81	0	31
2008	PC-02	56	23	9	2	2	3	5	86	5	255
2008	PC-03	59	19	11	4	1	3	3	83	6	206
2008	PC-04	63	19	11	3	1	2	3	85	4	118
2008	PC-05	62	23	9	2	2	0	2	87	4	47

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	17	39	15	18	9	3	0	57	27	845
2017	PC-01	40	33	13	0	7	7	0	79	7	15
2017	PC-02	17	38	16	17	7	4	0	58	25	317
2017	PC-03	16	39	14	19	11	2	0	56	30	322
2017	PC-04	14	38	16	21	9	1	0	53	31	139
2017	PC-05	27	44	10	15	5	0	0	71	20	41
2014	PC	15	37	16	20	9	3	0	54	30	786
2014	PC-01	16	53	5	21	0	5	0	72	22	19
2014	PC-02	17	35	15	19	9	5	0	55	29	262
2014	PC-03	17	34	16	19	12	2	0	52	32	314
2014	PC-04	11	41	20	22	6	1	0	52	29	133
2014	PC-05	14	50	14	20	2	0	0	64	22	49
2011	PC	15	38	18	16	11	1	0	54	28	696
2011	PC-01	15	35	25	10	10	5	0	53	21	20
2011	PC-02	14	36	21	16	11	1	0	51	28	253
2011	PC-03	16	39	16	16	12	1	0	56	28	264
2011	PC-04	13	39	16	23	8	2	0	53	31	106
2011	PC-05	21	40	17	13	9	0	0	62	21	47
2008	PC	13	32	19	20	14	1	0	46	35	664
2008	PC-01	10	39	23	16	10	3	0	50	27	31
2008	PC-02	13	35	18	20	12	2	0	49	32	255
2008	PC-03	12	33	18	21	17	0	0	44	38	206
2008	PC-04	10	31	19	19	19	2	0	41	40	118
2008	PC-05	19	23	32	19	4	0	2	43	24	47

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	29	16	20	18	2	1	44	39	845
2017	PC-01	13	40	20	7	20	0	0	53	27	15
2017	PC-02	11	26	15	19	22	5	1	40	44	318
2017	PC-03	13	29	17	19	18	1	2	44	38	321
2017	PC-04	11	35	17	24	12	1	1	47	36	139
2017	PC-05	32	24	17	17	10	0	0	56	27	41
2014	PC	12	29	15	21	19	4	0	43	41	786
2014	PC-01	26	26	11	16	11	11	0	59	29	19
2014	PC-02	5	28	16	17	26	7	0	36	47	262
2014	PC-03	13	30	17	20	17	2	1	44	38	314
2014	PC-04	17	27	13	25	17	2	0	44	42	133
2014	PC-05	21	41	10	22	6	0	0	62	28	49
2011	PC	9	27	17	25	19	1	1	37	46	696
2011	PC-01	0	30	20	30	15	5	0	32	47	20
2011	PC-02	7	24	18	25	24	2	1	31	50	253
2011	PC-03	9	29	17	25	19	2	0	38	44	264
2011	PC-04	10	27	16	29	16	0	1	38	46	106
2011	PC-05	21	34	13	23	6	0	2	57	30	47
2008	PC	14	34	14	16	18	2	1	50	35	664
2008	PC-01	10	35	6	29	16	3	0	47	47	31
2008	PC-02	12	36	15	15	20	3	0	49	36	255
2008	PC-03	16	35	14	15	19	1	0	52	34	206
2008	PC-04	15	34	16	18	15	1	1	50	34	118
2008	PC-05	21	28	17	13	9	2	11	56	24	47

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	14	44	22	12	3	4	60	16	844
2017	PC-01	13	53	20	13	0	0	67	13	15
2017	PC-02	15	40	24	13	3	5	58	17	316
2017	PC-03	11	45	23	13	4	4	59	18	322
2017	PC-04	16	46	19	11	4	4	64	16	139
2017	PC-05	20	54	22	2	2	0	73	5	41

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	30	41	15	5	2	7	0	77	7	844
2017	PC-01	27	53	13	0	7	0	0	80	7	15
2017	PC-02	32	37	14	7	1	10	1	76	8	317
2017	PC-03	31	42	14	4	2	7	0	78	6	322
2017	PC-04	26	46	19	3	3	2	0	74	6	138
2017	PC-05	29	46	17	5	0	2	0	78	5	41
2014	PC	38	37	13	3	1	7	0	81	4	785
2014	PC-01	68	16	11	0	0	5	0	89	0	19
2014	PC-02	36	37	13	4	2	9	0	80	6	262
2014	PC-03	39	37	13	3	1	8	0	82	4	314
2014	PC-04	42	39	11	2	2	5	1	86	3	132
2014	PC-05	30	39	21	4	2	4	0	72	6	49

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	34	46	11	4	2	3	83	6	845
2017	PC-01	33	53	7	7	0	0	87	7	15
2017	PC-02	39	43	8	3	1	4	87	4	317
2017	PC-03	33	47	11	3	3	3	82	6	322
2017	PC-04	24	51	16	6	1	1	76	8	139
2017	PC-05	39	49	10	2	0	0	88	2	41
2014	PC	36	44	11	5	1	3	82	6	786
2014	PC-01	68	26	0	0	0	5	100	0	19
2014	PC-02	36	43	11	4	1	5	83	5	262
2014	PC-03	34	45	11	5	1	3	82	6	314
2014	PC-04	36	44	10	7	2	2	82	8	133
2014	PC-05	32	43	21	4	0	0	75	4	49
2011	PC	23	42	17	9	4	4	68	14	692
2011	PC-01	40	50	10	0	0	0	90	0	20
2011	PC-02	22	43	17	8	4	6	69	13	251
2011	PC-03	21	42	20	8	5	4	66	14	262
2011	PC-04	20	45	14	13	4	4	68	18	106
2011	PC-05	32	34	15	11	6	2	67	17	47

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	42	43	9	4	2	0	0	85	6	846
2017	PC-01	27	60	7	7	0	0	0	87	7	15
2017	PC-02	47	37	11	5	1	0	0	83	6	318
2017	PC-03	40	45	8	4	2	0	0	85	6	322
2017	PC-04	34	52	7	5	2	0	0	86	7	139
2017	PC-05	54	41	2	2	0	0	0	95	2	41
2014	PC	41	40	11	5	2	1	0	82	7	786
2014	PC-01	79	11	5	0	0	5	0	94	0	19
2014	PC-02	41	38	14	4	2	1	0	80	6	262
2014	PC-03	40	41	9	7	2	0	0	82	9	314
2014	PC-04	41	44	10	3	2	0	0	85	5	133
2014	PC-05	38	50	10	0	2	0	0	88	2	49
2011	PC	28	40	16	10	6	0	0	68	15	691
2011	PC-01	45	45	10	0	0	0	0	90	0	20
2011	PC-02	27	43	16	7	6	0	0	71	13	251
2011	PC-03	27	39	18	10	6	0	0	66	16	261
2011	PC-04	26	41	14	12	7	0	0	67	19	106
2011	PC-05	32	30	15	19	4	0	0	62	23	47
2008	PC	26	37	18	12	6	0	0	64	18	663
2008	PC-01	32	45	16	0	6	0	0	77	6	31
2008	PC-02	30	43	15	7	4	1	1	74	11	255
2008	PC-03	22	37	22	14	5	0	0	59	19	205
2008	PC-04	21	31	19	17	12	0	0	53	29	118
2008	PC-05	30	28	21	17	4	0	0	57	21	47

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	42	15	7	3	1	0	74	10	844
2017	PC-01	27	47	20	7	0	0	0	73	7	15
2017	PC-02	34	39	17	6	3	1	0	74	9	317
2017	PC-03	31	42	15	6	5	1	0	74	11	322
2017	PC-04	26	48	11	14	1	0	0	74	15	138
2017	PC-05	41	44	15	0	0	0	0	85	0	41
2014	PC	24	39	17	14	6	1	0	63	20	786
2014	PC-01	58	32	5	5	0	0	0	89	5	19
2014	PC-02	27	39	16	11	7	0	0	66	18	262
2014	PC-03	23	38	17	14	7	1	0	62	21	314
2014	PC-04	17	40	16	20	6	1	0	58	26	133
2014	PC-05	22	39	22	13	4	0	0	61	17	49
2011	PC	16	31	23	17	12	1	0	47	29	695
2011	PC-01	30	45	5	5	10	0	5	79	16	20
2011	PC-02	17	33	23	17	9	1	0	51	27	252
2011	PC-03	16	31	24	15	14	0	0	48	29	264
2011	PC-04	8	26	29	17	18	1	0	35	35	106
2011	PC-05	19	26	19	23	13	0	0	45	36	47

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	29	45	13	8	3	1	0	75	12	844
2017	PC-01	27	53	13	7	0	0	0	80	7	15
2017	PC-02	32	42	15	8	2	1	0	74	10	317
2017	PC-03	30	44	13	7	6	1	0	75	12	322
2017	PC-04	20	54	9	14	3	0	0	74	17	139
2017	PC-05	38	45	5	13	0	0	0	83	13	40
2014	PC	23	38	16	17	7	0	0	61	23	786
2014	PC-01	47	42	5	5	0	0	0	89	5	19
2014	PC-02	25	39	18	12	6	0	0	64	18	262
2014	PC-03	24	35	14	18	8	0	0	59	26	314
2014	PC-04	15	43	15	19	7	1	0	58	26	133
2014	PC-05	18	37	24	21	0	0	0	55	21	49
2011	PC	15	32	20	21	12	0	0	47	33	694
2011	PC-01	25	45	10	15	5	0	0	70	20	20
2011	PC-02	16	33	21	20	9	1	0	50	29	252
2011	PC-03	16	30	20	19	14	0	0	46	33	264
2011	PC-04	7	36	16	24	17	0	0	43	41	105
2011	PC-05	15	23	19	32	11	0	0	38	43	47
2008	PC	16	34	20	17	13	0	0	50	30	661
2008	PC-01	16	45	29	10	0	0	0	61	10	31
2008	PC-02	20	35	23	13	9	0	1	55	22	253
2008	PC-03	14	34	20	19	14	0	0	48	33	205
2008	PC-04	9	33	15	20	22	0	0	42	42	118
2008	PC-05	19	23	23	21	13	0	0	43	34	47

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	31	30	19	10	5	5	0	65	15	841
2017	PC-01	13	47	27	7	0	7	0	64	7	15
2017	PC-02	29	30	19	10	5	6	0	63	17	317
2017	PC-03	33	28	19	10	6	4	0	64	16	321
2017	PC-04	29	32	21	10	4	4	1	65	14	136
2017	PC-05	51	27	10	7	2	2	0	80	10	41
2014	PC	27	31	18	12	8	5	0	61	20	785
2014	PC-01	47	16	26	0	0	11	0	71	0	19
2014	PC-02	28	32	18	9	7	5	0	64	17	262
2014	PC-03	26	33	17	13	7	4	0	61	21	314
2014	PC-04	29	29	15	13	8	5	1	61	23	132
2014	PC-05	25	31	18	18	8	0	0	56	26	49
2011	PC	23	28	20	15	10	5	0	53	26	696
2011	PC-01	45	25	5	5	5	15	0	82	12	20
2011	PC-02	20	30	21	15	9	4	0	52	26	253
2011	PC-03	24	23	21	16	10	5	1	51	27	264
2011	PC-04	17	35	17	15	11	5	0	54	28	106
2011	PC-05	34	26	17	9	9	6	0	64	18	47
2008	PC	20	31	19	15	9	5	1	54	25	662
2008	PC-01	23	42	19	16	0	0	0	65	16	31
2008	PC-02	21	30	18	16	8	6	0	55	26	255
2008	PC-03	18	35	15	14	10	8	0	57	27	205
2008	PC-04	17	25	26	15	14	2	1	43	30	117
2008	PC-05	23	30	28	6	4	2	6	58	12	47

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	PC	25	38	36	845
2017	PC-01	33	33	33	15
2017	PC-02	19	39	42	317
2017	PC-03	25	39	35	322
2017	PC-04	35	37	28	139
2017	PC-05	37	34	29	41
2014	PC	25	40	35	785
2014	PC-01	21	58	21	19
2014	PC-02	20	40	40	262
2014	PC-03	24	41	34	313
2014	PC-04	28	41	32	133
2014	PC-05	38	31	31	49
2011	PC	26	38	35	696
2011	PC-01	25	30	45	20
2011	PC-02	23	41	36	253
2011	PC-03	26	38	37	264
2011	PC-04	28	35	37	106
2011	PC-05	36	43	21	47

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	PC	14	41	25	8	6	7	212
2017	PC-02	7	41	25	5	13	10	61
2017	PC-03	13	45	24	12	0	5	82
2017	PC-04	14	39	32	4	2	8	49
2017	PC-05	47	27	13	7	0	7	15
2014	PC	9	38	29	11	9999	13	193
2014	PC-02	2	45	24	11	9999	17	53
2014	PC-03	12	35	30	9	9999	13	76
2014	PC-04	8	38	38	11	9999	5	37
2014	PC-05	21	26	32	16	9999	5	19
2011	PC	10	34	33	11	9999	11	183
2011	PC-02	2	41	34	12	9999	12	59
2011	PC-03	7	29	38	10	9999	15	68
2011	PC-04	33	23	27	13	9999	3	30
2011	PC-05	6	41	41	12	9999	0	17

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	12	88	843
2017	PC-02	11	89	317
2017	PC-03	15	85	321
2017	PC-04	12	88	138
2017	PC-05	0	100	41
2014	PC	12	88	785
2014	PC-02	10	90	261
2014	PC-03	13	87	314
2014	PC-04	12	88	133

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	PC	41	102
2017	PC-02	50	36
2017	PC-03	45	47
2014	PC	39	89
2014	PC-02	40	25
2014	PC-03	39	41
2014	PC-04	38	16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PC	67	102
2017	PC-02	67	36
2017	PC-03	64	47
2017	PC-04	76	17
2014	PC	60	89
2014	PC-02	60	25
2014	PC-03	63	41
2014	PC-04	56	16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	PC	6	102
2014	PC	6	89
2014	PC-02	0	25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	PC	102
2017	PC-02	36
2017	PC-03	47
2017	PC-04	17
2014	PC	89
2014	PC-02	25
2014	PC-03	41
2014	PC-04	16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	PC-04	17
2014	PC-02	25
2014	PC-03	41
2014	PC-04	16

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	47
2014	PC-02	0	25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	0	102
2017	PC-02	0	36
2017	PC-03	0	47
2017	PC-04	0	17
2014	PC	6	89
2014	PC-04	0	16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	PC	37	102
2017	PC-02	31	36
2017	PC-03	43	47
2017	PC-04	35	17
2014	PC	23	90
2014	PC-03	24	42
2014	PC-04	44	16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	PC	40	102
2017	PC-02	45	36
2017	PC-03	40	47
2017	PC-04	30	17
2014	PC	29	90
2014	PC-02	20	25
2014	PC-03	33	42
2014	PC-04	38	16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	PC	45	102
2017	PC-02	48	36
2017	PC-03	47	47
2017	PC-04	35	17
2014	PC	27	90
2014	PC-02	24	25
2014	PC-03	29	42

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	PC	34	102
2017	PC-02	27	36
2017	PC-03	34	47
2017	PC-04	47	17
2014	PC	28	90
2014	PC-02	36	25
2014	PC-03	21	42
2014	PC-04	38	16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	PC	30	102
2017	PC-02	23	36
2017	PC-03	32	47
2017	PC-04	41	17
2014	PC	24	90
2014	PC-03	26	42
2014	PC-04	31	16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	PC	47	102
2017	PC-02	42	36
2017	PC-03	51	47
2017	PC-04	47	17
2014	PC	49	90
2014	PC-02	48	25
2014	PC-03	55	42
2014	PC-04	31	16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	PC	30	102
2017	PC-02	20	36
2017	PC-03	28	47
2017	PC-04	47	17
2014	PC	28	90
2014	PC-02	24	25
2014	PC-03	33	42

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	PC-02	36
2017	PC-04	17
2014	PC	90
2014	PC-02	25
2014	PC-03	42
2014	PC-04	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	PC	6	102
2017	PC-02	0	36
2017	PC-03	11	47
2014	PC	10	90

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	PC	9	102
2017	PC-02	14	36
2014	PC	7	90

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	PC	53	102
2017	PC-02	59	36
2017	PC-03	51	47
2017	PC-04	41	17
2014	PC	29	90
2014	PC-02	32	25
2014	PC-03	21	42
2014	PC-04	38	16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	PC	17	102
2017	PC-03	23	47
2014	PC	22	90
2014	PC-03	21	42

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	8	102
2014	PC	17	90
2014	PC-03	19	42
2014	PC-04	31	16

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PC	52	102
2017	PC-02	42	36
2017	PC-03	53	47
2017	PC-04	71	17
2014	PC	49	90
2014	PC-02	44	25
2014	PC-03	60	42
2014	PC-04	38	16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	PC	32	102
2017	PC-02	33	36
2017	PC-03	28	47
2017	PC-04	41	17
2014	PC	31	90
2014	PC-02	28	25
2014	PC-03	31	42
2014	PC-04	50	16

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	PC	12	102
2017	PC-03	11	47
2014	PC-02	0	25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PC	16	102
2017	PC-02	20	36
2017	PC-03	15	47
2014	PC	10	90

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	PC	17	102
2017	PC-02	19	36
2017	PC-03	15	47
2014	PC	10	90
2014	PC-02	0	25
2014	PC-04	31	16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	PC	102
2017	PC-02	36
2017	PC-03	47
2017	PC-04	17
2014	PC-02	25
2014	PC-03	42

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PC	10	102
2014	PC	13	90

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	11	102
2017	PC-02	14	36
2017	PC-03	11	47
2014	PC	10	90
2014	PC-03	12	42

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PC	21	102
2017	PC-02	22	36
2017	PC-03	23	47
2014	PC	33	90
2014	PC-02	44	25
2014	PC-03	29	42

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	PC	14	102
2017	PC-02	16	36
2017	PC-03	15	47
2014	PC	13	89
2014	PC-03	17	42

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PC	23	102
2017	PC-02	22	36
2017	PC-03	26	47
2014	PC	29	89
2014	PC-02	24	25
2014	PC-03	29	42
2014	PC-04	40	15

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	PC	9	102
2017	PC-02	14	36
2014	PC	8	89
2014	PC-02	0	25
2014	PC-03	14	42
2014	PC-04	0	15

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	PC	8	102
2017	PC-02	14	36
2017	PC-04	0	17
2014	PC	10	89

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	PC	7	102
2017	PC-02	14	36
2017	PC-04	0	17
2014	PC	12	89
2014	PC-02	0	25
2014	PC-03	24	42

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PC	14	102
2017	PC-03	21	47
2014	PC	8	89

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PC	18	102
2017	PC-02	20	36
2017	PC-03	17	47
2014	PC	17	89
2014	PC-03	21	42

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	PC	11	102
2017	PC-02	14	36
2017	PC-03	13	47
2017	PC-04	0	17
2014	PC	8	89
2014	PC-02	20	25
2014	PC-04	0	15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	PC	14	102
2017	PC-02	18	36
2017	PC-03	11	47
2014	PC	7	89
2014	PC-04	0	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PC	32	102
2017	PC-02	42	36
2017	PC-03	30	47
2014	PC	20	89
2014	PC-02	32	25
2014	PC-03	19	42

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PC	44	102
2017	PC-02	48	36
2017	PC-03	45	47
2017	PC-04	35	17
2014	PC	34	89
2014	PC-02	52	25
2014	PC-03	26	42

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	PC-04	17
2014	PC	89
2014	PC-02	25
2014	PC-03	42
2014	PC-04	15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PC	42	102
2017	PC-02	48	36
2017	PC-03	38	47
2017	PC-04	41	17
2014	PC	45	89
2014	PC-02	56	25
2014	PC-03	40	42
2014	PC-04	33	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	36
2017	PC-04	0	17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	20	102
2017	PC-02	17	36
2017	PC-03	15	47
2017	PC-04	41	17
2014	PC	8	89

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	94	6	102
2017	PC-02	86	14	36
2017	PC-03	98	2	47
2017	PC-04	100	0	17

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	16	19	4	4	37	9	49	15	846
2017	PC-01	7	47	7	20	0	13	7	67	25	15
2017	PC-02	11	11	18	3	3	43	12	49	12	318
2017	PC-03	9	17	19	4	5	38	9	47	17	322
2017	PC-04	9	15	24	4	7	32	9	42	18	139
2017	PC-05	12	44	17	2	5	17	2	70	9	41
2014	PC	11	13	18	5	3	42	10	48	15	786
2014	PC-01	21	16	11	0	5	42	5	70	10	19
2014	PC-02	8	11	13	4	2	50	11	49	17	262
2014	PC-03	10	11	22	4	2	41	10	42	13	314
2014	PC-04	15	14	17	5	3	38	8	54	15	133
2014	PC-05	14	30	24	8	2	14	8	57	13	49

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	23	40	18	3	3	11	1	73	7	846
2017	PC-01	20	40	20	7	0	13	0	69	8	15
2017	PC-02	24	40	14	2	2	17	1	78	5	318
2017	PC-03	23	41	19	3	4	9	1	71	8	322
2017	PC-04	22	33	25	6	3	9	1	62	10	139
2017	PC-05	29	61	5	0	2	2	0	93	3	41
2014	PC	23	32	19	5	2	18	1	68	9	786
2014	PC-01	42	11	11	11	0	26	0	71	14	19
2014	PC-02	22	32	14	3	2	25	2	74	7	262
2014	PC-03	22	30	22	6	2	17	1	64	10	314
2014	PC-04	26	34	21	4	2	12	1	69	7	133
2014	PC-05	26	34	24	11	3	2	0	61	14	49
2011	PC	27	40	16	6	3	7	0	73	10	692
2011	PC-01	47	26	21	0	0	5	0	78	0	19
2011	PC-02	30	39	16	4	4	6	0	74	8	253
2011	PC-03	24	42	16	8	2	8	0	72	11	261
2011	PC-04	25	42	17	8	3	6	0	71	11	106
2011	PC-05	26	43	17	6	4	4	0	71	11	47

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	24	59	9	6	2	1	1	84	7	844
2017	PC-01	20	47	0	20	0	7	7	77	23	15
2017	PC-02	19	55	12	8	3	2	1	77	11	318
2017	PC-03	25	62	8	5	1	0	0	86	6	321
2017	PC-04	28	62	6	3	1	0	0	91	4	138
2017	PC-05	37	61	0	0	0	0	2	100	0	41
2014	PC	23	60	8	5	2	1	1	84	7	786
2014	PC-01	21	58	11	5	0	5	0	83	6	19
2014	PC-02	20	55	13	6	3	1	2	77	9	262
2014	PC-03	19	65	7	6	2	0	0	84	8	314
2014	PC-04	30	62	5	2	1	0	1	92	3	133
2014	PC-05	43	49	0	4	0	0	4	96	4	49
2011	PC	18	59	10	11	2	1	1	77	13	695
2011	PC-01	5	25	30	25	10	0	5	32	37	20
2011	PC-02	13	57	12	12	2	2	1	73	14	253
2011	PC-03	14	63	10	11	2	0	0	77	14	263
2011	PC-04	33	58	5	5	0	0	0	91	5	106
2011	PC-05	28	62	2	6	0	0	2	91	7	47
2008	PC	21	54	11	9	3	1	1	77	12	664
2008	PC-01	6	48	19	10	6	10	0	61	18	31
2008	PC-02	19	48	13	13	4	1	2	70	17	255
2008	PC-03	22	61	7	7	2	1	0	84	9	206
2008	PC-04	26	57	9	5	3	0	0	83	8	118
2008	PC-05	26	55	9	6	2	0	2	83	9	47

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	29	21	8	2	25	3	55	15	846
2017	PC-01	27	27	13	7	0	20	7	73	9	15
2017	PC-02	9	27	22	9	1	28	3	53	15	318
2017	PC-03	10	34	18	7	4	24	3	60	15	322
2017	PC-04	9	24	24	9	3	27	4	48	18	139
2017	PC-05	10	29	39	7	0	12	2	46	9	41
2014	PC	6	23	24	10	3	30	4	44	19	786
2014	PC-01	21	5	32	0	11	26	5	38	15	19
2014	PC-02	4	22	23	9	2	35	5	43	18	263
2014	PC-03	6	21	25	13	3	28	4	40	23	314
2014	PC-04	4	30	20	9	2	32	3	51	17	132
2014	PC-05	10	36	28	2	2	18	4	59	5	49
2011	PC	6	25	21	10	3	30	5	47	20	695
2011	PC-01	10	10	20	10	0	35	15	40	20	20
2011	PC-02	8	23	21	9	4	29	6	48	21	253
2011	PC-03	4	26	23	8	3	30	6	47	17	263
2011	PC-04	7	26	19	12	2	33	1	50	21	106
2011	PC-05	6	28	21	17	2	23	2	46	26	47

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	46	36	7	2	1	7	1	89	3	845
2017	PC-01	33	47	7	0	0	7	7	92	0	15
2017	PC-02	43	37	7	2	1	9	1	89	3	318
2017	PC-03	50	35	6	2	0	7	0	91	3	321
2017	PC-04	51	32	10	4	1	2	0	85	5	139
2017	PC-05	44	37	12	2	0	0	5	85	3	41
2014	PC	40	35	10	4	1	9	1	84	5	786
2014	PC-01	58	16	16	0	0	11	0	82	0	19
2014	PC-02	36	38	10	3	0	11	2	85	4	262
2014	PC-03	43	33	9	4	1	9	0	84	6	314
2014	PC-04	38	41	10	4	1	5	1	84	6	133
2014	PC-05	46	28	10	8	0	4	4	80	9	49
2011	PC	34	38	12	4	1	10	1	81	6	695
2011	PC-01	25	35	0	0	5	30	5	92	8	20
2011	PC-02	33	37	11	4	1	12	2	82	6	253
2011	PC-03	34	38	13	3	2	10	0	80	5	263
2011	PC-04	39	40	12	3	2	5	0	82	5	106
2011	PC-05	34	36	9	9	2	6	4	79	12	47
2008	PC	29	40	11	5	1	13	1	80	8	664
2008	PC-01	16	39	16	3	3	23	0	71	8	31
2008	PC-02	30	39	9	4	0	16	2	84	5	255
2008	PC-03	33	41	10	6	1	10	0	82	8	206
2008	PC-04	27	42	14	7	1	8	1	76	8	118
2008	PC-05	26	36	15	6	4	11	2	71	12	47

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	32	38	11	4	2	12	1	80	7	845
2017	PC-01	33	33	13	0	0	13	7	83	0	15
2017	PC-02	28	37	10	4	2	18	1	81	7	318
2017	PC-03	35	37	10	5	2	11	0	82	7	321
2017	PC-04	30	42	17	5	1	4	0	76	7	139
2017	PC-05	32	44	12	5	2	0	5	79	8	41
2014	PC	29	32	14	6	2	17	1	74	9	785
2014	PC-01	47	21	16	0	0	16	0	81	0	19
2014	PC-02	24	32	16	4	1	21	2	73	6	262
2014	PC-03	32	31	13	5	3	17	1	75	9	314
2014	PC-04	27	36	12	10	1	14	1	73	12	132
2014	PC-05	37	33	12	10	0	4	4	76	11	49
2011	PC	21	36	14	7	3	17	1	70	13	694
2011	PC-01	20	35	5	5	0	30	5	85	8	20
2011	PC-02	21	37	13	5	2	19	2	74	10	252
2011	PC-03	20	36	17	6	3	17	0	67	12	263
2011	PC-04	26	36	12	10	3	12	0	71	15	106
2011	PC-05	19	32	9	15	11	11	4	60	30	47
2008	PC	26	33	17	9	3	10	2	67	14	663
2008	PC-01	23	32	16	13	0	13	3	65	15	31
2008	PC-02	30	28	16	8	2	13	2	69	12	255
2008	PC-03	28	35	16	10	3	8	0	69	14	205
2008	PC-04	16	46	17	10	7	3	1	65	18	118
2008	PC-05	28	26	21	6	4	9	6	63	13	47

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	5	95	844
2017	PC-02	9	91	318
2017	PC-03	4	96	321
2017	PC-05	0	100	41
2014	PC	5	95	786
2014	PC-02	5	95	263
2014	PC-03	5	95	313
2014	PC-04	5	95	133

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	PC	32	44
2017	PC-02	34	27
2014	PC	23	39

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	PC	73	44
2017	PC-02	71	27
2017	PC-03	75	12
2014	PC	87	39
2014	PC-02	86	14
2014	PC-03	87	16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	PC-02	27
2017	PC-03	12
2014	PC	39
2014	PC-02	14
2014	PC-03	16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	PC	44
2017	PC-02	27
2017	PC-03	12
2014	PC	39
2014	PC-02	14
2014	PC-03	16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	PC	11	44
2017	PC-02	18	27
2017	PC-03	0	12
2014	PC-02	0	14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	PC	11	44
2017	PC-02	18	27
2017	PC-03	0	12
2014	PC-02	0	14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	PC	23	44
2017	PC-02	26	27
2014	PC	20	40

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	PC	30	44
2017	PC-02	34	27
2014	PC	30	40
2014	PC-02	57	14

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	PC	18	44
2017	PC-02	18	27

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12
2014	PC-02	0	14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	PC	30	44
2017	PC-02	30	27
2014	PC	23	40

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	PC	37	44
2017	PC-02	45	27
2014	PC	15	40
2014	PC-02	0	14
2014	PC-03	35	17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	PC	44
2017	PC-02	27
2017	PC-03	12
2014	PC-03	17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Total responses
2017	PC-02	27
2017	PC-03	12
2014	PC-02	14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	PC	44
2017	PC-02	27
2017	PC-03	12

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	PC	14	44

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	PC	44
2017	PC-02	27
2017	PC-03	12
2014	PC	40
2014	PC-02	14
2014	PC-03	17

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	20	44
2017	PC-02	22	27
2014	PC	23	40
2014	PC-03	29	17

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	PC	25	44
2014	PC	18	40

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12
2014	PC-03	0	17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Total responses
2017	PC-03	12
2014	PC	40
2014	PC-02	14
2014	PC-03	17

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	PC	16	44

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	PC-03	12
2014	PC-02	14
2014	PC-03	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	PC-03	12
2014	PC-02	14
2014	PC-03	17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	PC-02	0	27
2014	PC-02	0	14

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12
2014	PC-03	0	17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	PC	66	44
2017	PC-02	73	27
2017	PC-03	67	12
2014	PC	67	40
2014	PC-02	71	14
2014	PC-03	71	17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Total responses
2017	PC-02	25
2017	PC-03	12
2014	PC	39
2014	PC-02	14
2014	PC-03	17

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	PC	21	42
2017	PC-02	28	25

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	PC-02	25
2017	PC-03	12
2014	PC	39
2014	PC-02	14
2014	PC-03	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2017	PC	42
2017	PC-02	25
2017	PC-03	12
2014	PC	39
2014	PC-02	14
2014	PC-03	17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12
2014	PC-02	0	14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	PC	14	42
2014	PC	13	39

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12
2014	PC-03	0	17

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	PC	29	42
2017	PC-02	33	25
2014	PC	26	39
2014	PC-03	35	17

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	PC-03	0	12
2014	PC-02	0	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	PC	43	42
2017	PC-02	48	25
2017	PC-03	50	12
2014	PC	41	39
2014	PC-02	43	14
2014	PC-03	41	17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	PC-03	12
2014	PC	39
2014	PC-02	14
2014	PC-03	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	PC	55	42
2017	PC-02	60	25
2017	PC-03	42	12
2014	PC	77	39
2014	PC-02	79	14
2014	PC-03	71	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	PC	42
2017	PC-02	25
2017	PC-03	12

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	PC	12	42
2014	PC	13	39

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	89	11	44
2017	PC-02	82	18	27
2017	PC-03	100	0	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	10	15	17	2	1	46	9	54	8	844
2017	PC-01	7	33	7	7	0	20	27	75	13	15
2017	PC-02	10	14	17	4	1	47	8	52	11	318
2017	PC-03	9	12	18	2	2	50	9	50	8	320
2017	PC-04	11	14	18	1	1	46	8	56	5	139
2017	PC-05	17	34	17	0	0	24	7	75	0	41
2014	PC	11	12	16	2	1	49	8	54	8	786
2014	PC-01	11	11	16	0	0	53	11	57	0	19
2014	PC-02	10	12	14	2	2	52	9	55	9	263
2014	PC-03	9	11	18	4	1	50	8	47	11	314
2014	PC-04	16	11	13	2	1	49	9	64	5	132
2014	PC-05	20	23	22	0	2	27	6	64	3	49

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	27	36	16	3	1	15	1	75	5	846
2017	PC-01	33	27	13	7	0	13	7	75	8	15
2017	PC-02	25	39	14	2	1	16	1	78	4	318
2017	PC-03	27	34	17	4	2	15	1	72	7	322
2017	PC-04	29	31	21	3	1	15	1	71	4	139
2017	PC-05	34	54	7	0	0	2	2	92	0	41
2014	PC	26	29	16	3	1	24	1	73	6	787
2014	PC-01	32	32	5	0	0	26	5	92	0	19
2014	PC-02	26	31	10	2	1	27	2	81	4	263
2014	PC-03	23	26	19	4	2	26	1	67	7	314
2014	PC-04	32	25	18	4	1	19	1	72	6	133
2014	PC-05	30	41	21	2	2	4	0	74	4	49
2011	PC	30	40	14	4	2	10	0	77	7	696
2011	PC-01	40	40	15	0	0	5	0	84	0	20
2011	PC-02	30	39	13	4	3	10	0	78	7	253
2011	PC-03	27	41	13	7	1	11	0	76	9	264
2011	PC-04	30	39	15	1	4	11	0	78	5	106
2011	PC-05	34	45	11	6	2	2	0	80	9	47

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	13	26	24	15	21	0	1	39	37	845
2017	PC-01	7	0	33	13	47	0	0	7	60	15
2017	PC-02	13	25	25	14	21	1	1	39	35	318
2017	PC-03	15	27	22	15	21	0	1	42	36	322
2017	PC-04	8	27	27	20	18	0	0	35	38	138
2017	PC-05	22	20	20	17	22	0	0	41	39	41

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	12	25	33	18	11	1	37	30	844
2017	PC-01	27	40	33	0	0	0	67	0	15
2017	PC-02	18	28	34	11	7	2	46	19	318
2017	PC-03	9	27	34	21	8	0	36	30	321
2017	PC-04	4	12	31	28	26	0	15	54	138
2017	PC-05	2	17	34	32	15	0	20	46	41

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	33	28	14	8	0	2	50	22	845
2017	PC-01	40	47	13	0	0	0	0	87	0	15
2017	PC-02	25	36	21	10	5	1	3	63	15	317
2017	PC-03	14	34	30	13	7	0	1	49	20	322
2017	PC-04	3	24	38	21	14	0	0	27	35	139
2017	PC-05	5	20	24	34	17	0	0	24	51	41

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	15	23	25	22	13	1	1	39	35	845
2017	PC-01	13	53	20	7	7	0	0	67	13	15
2017	PC-02	21	25	24	18	8	1	3	48	27	318
2017	PC-03	12	23	26	22	14	1	1	36	37	322
2017	PC-04	8	19	25	28	19	0	1	27	48	138
2017	PC-05	7	12	24	34	22	0	0	20	56	41

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	35	31	15	7	3	0	9	73	11	845
2017	PC-01	67	13	13	0	0	0	7	86	0	15
2017	PC-02	42	29	11	3	1	0	13	82	5	318
2017	PC-03	35	35	13	7	1	0	9	77	9	321
2017	PC-04	18	32	23	15	9	1	3	51	25	139
2017	PC-05	22	24	27	15	12	0	0	46	27	41

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	21	34	26	13	7	0	55	19	841
2017	PC-01	40	27	13	13	7	0	67	20	15
2017	PC-02	26	35	25	9	4	1	62	13	316
2017	PC-03	20	36	23	15	6	0	56	21	320
2017	PC-04	10	27	32	20	11	0	38	31	138
2017	PC-05	12	32	39	7	10	0	44	17	41

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	33	29	11	5	1	54	16	841
2017	PC-01	27	20	33	7	7	7	50	14	15
2017	PC-02	25	33	28	10	3	2	59	13	316
2017	PC-03	19	33	30	12	6	0	52	18	320
2017	PC-04	12	38	28	14	8	0	50	22	138
2017	PC-05	17	34	39	2	7	0	51	10	41

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	36	26	13	5	0	0	55	19	841
2017	PC-01	33	33	20	7	0	0	7	71	7	15
2017	PC-02	23	40	21	11	3	1	1	64	14	316
2017	PC-03	16	36	30	13	4	0	0	52	18	320
2017	PC-04	14	30	24	21	10	0	0	45	31	138
2017	PC-05	12	29	29	15	15	0	0	41	29	41

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	32	25	12	5	1	58	17	840
2017	PC-01	20	47	33	0	0	0	67	0	15
2017	PC-02	30	29	25	10	4	3	60	14	316
2017	PC-03	22	35	25	14	4	0	58	18	319
2017	PC-04	24	32	21	13	10	0	56	23	138
2017	PC-05	17	29	29	15	10	0	46	24	41

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	25	35	25	10	4	0	1	61	14	840
2017	PC-01	20	53	27	0	0	0	0	73	0	15
2017	PC-02	32	36	22	6	1	1	2	70	7	315
2017	PC-03	24	37	24	10	5	0	0	61	15	320
2017	PC-04	14	27	37	14	8	0	0	41	22	138
2017	PC-05	24	17	22	24	12	0	0	41	37	41

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	49	30	12	4	2	1	81	7	845
2017	PC-01	53	13	20	0	7	7	71	7	15
2017	PC-02	50	31	13	4	1	1	82	5	317
2017	PC-03	48	31	12	5	3	1	79	8	322
2017	PC-04	50	28	12	4	4	1	79	9	139
2017	PC-05	59	32	5	5	0	0	90	5	41

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	77	11	4	2	2	1	3	91	5	844
2017	PC-01	73	7	7	0	7	7	0	86	7	15
2017	PC-02	76	11	5	3	2	0	3	90	5	316
2017	PC-03	77	11	3	3	2	1	2	91	5	322
2017	PC-04	76	11	4	1	3	1	4	91	5	139
2017	PC-05	90	7	0	0	0	0	2	100	0	41

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	58	28	9	3	1	1	87	4	843
2017	PC-01	40	27	33	0	0	0	67	0	15
2017	PC-02	61	26	8	2	1	1	88	3	316
2017	PC-03	57	28	8	4	2	1	86	6	322
2017	PC-04	51	35	9	3	1	1	87	4	138
2017	PC-05	63	37	0	0	0	0	100	0	41

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	61	22	7	5	3	2	85	8	842
2017	PC-01	60	20	13	0	7	0	80	7	15
2017	PC-02	64	20	7	3	3	2	86	7	316
2017	PC-03	61	23	5	6	3	2	85	10	320
2017	PC-04	53	23	11	6	4	2	78	11	139
2017	PC-05	63	29	2	2	2	0	93	5	41

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	54	14	6	1	1	0	22	89	3	840
2017	PC-01	67	7	7	0	0	0	20	92	0	15
2017	PC-02	62	5	2	0	0	0	30	96	1	316
2017	PC-03	56	13	3	1	1	0	26	93	2	319
2017	PC-04	35	31	19	6	4	1	4	70	10	138
2017	PC-05	39	46	15	0	0	0	0	85	0	41

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	62	22	7	2	1	6	89	3	839
2017	PC-01	73	7	7	0	7	7	86	7	15
2017	PC-02	68	15	6	3	0	8	90	3	317
2017	PC-03	63	22	7	2	2	6	90	3	318
2017	PC-04	50	37	7	4	0	3	89	4	137
2017	PC-05	59	27	15	0	0	0	85	0	41

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	64	16	9	4	5	1	3	82	9	846
2017	PC-01	33	27	20	0	20	0	0	60	20	15
2017	PC-02	49	15	12	9	10	1	3	67	20	318
2017	PC-03	72	16	7	1	1	0	2	90	2	322
2017	PC-04	76	17	5	0	0	0	2	95	0	139
2017	PC-05	83	5	7	2	0	0	2	90	3	41

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	46	32	12	5	3	0	1	80	8	843
2017	PC-01	40	27	20	0	13	0	0	67	13	15
2017	PC-02	44	35	11	4	3	1	2	82	7	317
2017	PC-03	44	32	12	7	2	1	1	78	10	320
2017	PC-04	52	29	13	4	1	0	1	81	6	139
2017	PC-05	56	27	12	5	0	0	0	83	5	41

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	32	43	13	5	38	18	846
2017	PC-01	20	33	40	7	0	53	7	15
2017	PC-02	7	41	40	8	4	47	13	318
2017	PC-03	7	32	42	15	5	38	20	322
2017	PC-04	3	16	51	24	7	19	30	139
2017	PC-05	5	24	56	7	7	29	15	41

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	6	19	43	26	6	31	25	845
2017	PC-01	7	13	40	40	0	40	20	15
2017	PC-02	5	14	40	32	8	41	19	317
2017	PC-03	6	17	48	24	5	29	23	322
2017	PC-04	9	35	42	11	3	14	44	139
2017	PC-05	12	17	41	24	5	29	29	41

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	20	49	16	7	3	4	73	10	845
2017	PC-01	13	53	20	0	7	7	71	7	15
2017	PC-02	18	50	16	7	3	6	73	11	317
2017	PC-03	22	47	17	8	3	2	72	11	322
2017	PC-04	20	58	10	6	2	4	81	9	139
2017	PC-05	29	39	24	7	0	0	68	7	41

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	16	48	17	12	6	2	65	18	845
2017	PC-01	20	67	7	0	7	0	87	7	15
2017	PC-02	18	47	15	13	4	3	67	17	317
2017	PC-03	16	47	17	13	6	1	63	19	322
2017	PC-04	9	51	20	8	10	1	61	18	139
2017	PC-05	20	49	17	10	5	0	68	15	41

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	12	88	844
2017	PC-01	0	100	15
2017	PC-02	15	85	318
2017	PC-03	13	87	321
2017	PC-04	10	90	138
2014	PC	13	87	786
2014	PC-02	13	87	262
2014	PC-03	14	86	314
2014	PC-04	8	92	133
2014	PC-05	13	87	49

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	PC	74	26	105
2017	PC-02	80	20	46
2017	PC-03	69	31	42
2017	PC-04	64	36	14
2014	PC	82	18	100
2014	PC-02	82	18	34
2014	PC-03	84	16	43
2014	PC-04	73	27	11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	53	32	4	4	4	1	3	88	8	78
2017	PC-02	43	38	5	5	8	0	0	81	13	37
2017	PC-03	62	28	3	3	0	0	3	93	4	29
2014	PC	63	31	1	4	1	0	0	94	5	82
2014	PC-02	68	25	0	4	4	0	0	93	7	28
2014	PC-03	58	39	0	3	0	0	0	97	3	36

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	19	26	25	13	14	4	0	20	80	846
2017	PC-01	13	7	33	0	40	7	0	14	86	15
2017	PC-02	19	23	26	12	14	5	1	20	80	318
2017	PC-03	20	26	24	12	14	3	0	21	79	322
2017	PC-04	19	32	19	17	11	2	0	19	81	139
2017	PC-05	15	34	29	12	10	0	0	15	85	41

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	17	649
2017	PC-01	25	12
2017	PC-02	24	238
2017	PC-03	13	245
2017	PC-04	14	110
2017	PC-05	6	35

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	38	649
2017	PC-01	58	12
2017	PC-02	43	238
2017	PC-03	36	245
2017	PC-04	31	110
2017	PC-05	34	35

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	PC	17	649
2017	PC-01	25	12
2017	PC-02	21	238
2017	PC-03	14	245
2017	PC-04	16	110
2017	PC-05	14	35

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	PC	51	649
2017	PC-01	17	12
2017	PC-02	35	238
2017	PC-03	56	245
2017	PC-04	74	110
2017	PC-05	74	35

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	PC	11	649
2017	PC-01	8	12
2017	PC-02	11	238
2017	PC-03	12	245
2017	PC-04	8	110
2017	PC-05	3	35

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	PC	44	649
2017	PC-01	42	12
2017	PC-02	46	238
2017	PC-03	44	245
2017	PC-04	40	110
2017	PC-05	34	35

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	PC	3	40	22	10	5	19	640
2017	PC-01	8	33	17	8	8	25	12
2017	PC-02	3	37	24	14	3	18	234
2017	PC-03	2	44	22	7	7	17	243
2017	PC-04	4	40	20	8	4	24	110
2017	PC-05	6	43	17	11	11	11	35

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	7	20	18	24	24	2	5	28	52	650
2017	PC-01	8	0	25	33	33	0	0	8	67	12
2017	PC-02	8	24	19	22	20	3	5	34	45	238
2017	PC-03	6	20	16	20	28	3	6	29	53	246
2017	PC-04	4	13	19	31	28	1	5	18	62	110
2017	PC-05	6	14	23	31	20	3	3	21	55	35

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PC	1	7	10	20	53	3	7	9	80	650
2017	PC-01	0	8	17	8	67	0	0	8	75	12
2017	PC-02	1	8	9	21	53	3	5	10	80	238
2017	PC-03	1	7	11	19	50	3	8	9	79	246
2017	PC-04	1	3	11	20	57	3	6	4	84	110
2017	PC-05	0	6	11	23	49	0	11	6	81	35

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me