2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Harassment
Labour Management Relations and Collective Agreements
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	42	4	9	2	85	11	1003
2017	3 to 10 years in current department or agency	29	50	5	12	4	79	16	1649
2017	11 to 20 years in current department or agency	29	48	6	13	5	76	18	1260
2017	More than 20 years in current department or agency	30	48	4	12	6	78	18	595
2014	Less than 3 years in current department or agency	36	50	5	8	2	86	10	879
2014	3 to 10 years in current department or agency	32	50	5	10	3	82	13	1910
2014	11 to 20 years in current department or agency	31	49	5	12	4	80	15	1076
2014	More than 20 years in current department or agency	30	47	6	12	6	77	17	707

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	17	3	3	1	1	1	93	4	1002
2017	3 to 10 years in current department or agency	67	23	4	3	1	0	1	91	4	1647
2017	11 to 20 years in current department or agency	64	24	6	4	1	0	1	89	5	1257
2017	More than 20 years in current department or agency	62	26	4	4	3	1	1	89	7	592
2014	Less than 3 years in current department or agency	76	18	2	2	1	1	0	95	2	879
2014	3 to 10 years in current department or agency	67	24	4	3	1	0	1	92	5	1910
2014	11 to 20 years in current department or agency	64	24	5	4	2	1	1	89	6	1075
2014	More than 20 years in current department or agency	59	25	7	4	3	1	1	86	7	708

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	19	6	6	3	1	85	9	1001
2017	3 to 10 years in current department or agency	61	19	6	9	4	1	80	13	1647
2017	11 to 20 years in current department or agency	61	18	7	9	4	1	80	13	1260
2017	More than 20 years in current department or agency	62	19	5	8	5	1	82	13	595
2014	Less than 3 years in current department or agency	69	16	6	6	2	0	85	9	879
2014	3 to 10 years in current department or agency	59	20	6	10	4	1	80	14	1910
2014	11 to 20 years in current department or agency	62	19	6	8	5	1	81	13	1075
2014	More than 20 years in current department or agency	60	20	6	8	4	1	81	13	707

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	34	5	6	3	86	9	1001
2017	3 to 10 years in current department or agency	42	37	6	10	4	80	14	1646
2017	11 to 20 years in current department or agency	45	37	6	7	5	82	12	1260
2017	More than 20 years in current department or agency	48	37	5	4	5	85	9	594
2014	Less than 3 years in current department or agency	51	31	6	8	4	82	12	879
2014	3 to 10 years in current department or agency	45	36	6	9	4	81	13	1909
2014	11 to 20 years in current department or agency	45	37	6	8	5	82	12	1075
2014	More than 20 years in current department or agency	46	36	5	9	4	81	13	707

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	39	12	8	4	1	1	76	12	1003
2017	3 to 10 years in current department or agency	27	43	12	13	4	0	0	71	17	1646
2017	11 to 20 years in current department or agency	28	44	11	12	5	0	0	72	17	1262
2017	More than 20 years in current department or agency	29	41	12	11	6	0	1	71	17	595
2014	Less than 3 years in current department or agency	37	40	11	9	3	1	1	77	12	878
2014	3 to 10 years in current department or agency	27	43	12	14	5	0	0	70	19	1910
2014	11 to 20 years in current department or agency	25	45	11	13	5	0	0	71	18	1075
2014	More than 20 years in current department or agency	27	39	15	14	5	0	0	67	19	708

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	40	7	6	3	84	8	1003
2017	3 to 10 years in current department or agency	45	40	8	5	2	84	8	1647
2017	11 to 20 years in current department or agency	47	40	7	4	2	87	6	1260
2017	More than 20 years in current department or agency	52	36	6	5	1	88	6	593
2014	Less than 3 years in current department or agency	42	41	9	6	2	83	8	879
2014	3 to 10 years in current department or agency	39	42	9	7	3	81	10	1909
2014	11 to 20 years in current department or agency	45	40	9	4	2	85	6	1075
2014	More than 20 years in current department or agency	49	39	6	5	1	88	6	708

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	38	7	7	2	85	8	1002
2017	3 to 10 years in current department or agency	49	37	6	5	2	86	7	1647
2017	11 to 20 years in current department or agency	50	38	5	5	2	88	6	1258
2017	More than 20 years in current department or agency	54	35	5	5	2	89	7	591
2014	Less than 3 years in current department or agency	45	40	7	6	1	85	8	879
2014	3 to 10 years in current department or agency	44	40	7	7	2	84	9	1909
2014	11 to 20 years in current department or agency	49	37	6	5	3	87	7	1076
2014	More than 20 years in current department or agency	50	39	5	4	1	89	6	708

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	31	6	4	1	0	88	5	1000
2017	3 to 10 years in current department or agency	49	37	7	5	2	0	87	7	1646
2017	11 to 20 years in current department or agency	51	39	5	4	1	0	89	5	1255
2017	More than 20 years in current department or agency	54	34	5	4	2	1	89	6	591
2014	Less than 3 years in current department or agency	53	35	5	5	1	0	89	6	878
2014	3 to 10 years in current department or agency	48	39	6	5	1	0	87	7	1905
2014	11 to 20 years in current department or agency	51	37	5	4	1	0	89	6	1074
2014	More than 20 years in current department or agency	51	37	7	3	2	0	88	5	708

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	8	3	3	1	1	86	6	1003
2017	3 to 10 years in current department or agency	41	34	10	9	5	0	0	76	14	1645
2017	11 to 20 years in current department or agency	41	37	11	8	3	0	0	78	11	1258
2017	More than 20 years in current department or agency	44	31	13	7	5	0	1	75	11	593
2014	Less than 3 years in current department or agency	49	31	11	5	2	1	1	81	8	877
2014	3 to 10 years in current department or agency	38	34	13	10	5	0	0	72	15	1909
2014	11 to 20 years in current department or agency	37	35	11	10	7	1	0	72	17	1075
2014	More than 20 years in current department or agency	36	34	15	9	5	0	1	71	14	708

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	22	13	9	7	4	16	63	21	1001
2017	3 to 10 years in current department or agency	29	23	11	14	12	2	9	58	30	1646
2017	11 to 20 years in current department or agency	27	24	9	14	15	1	10	57	33	1260
2017	More than 20 years in current department or agency	27	22	10	14	14	2	11	56	33	592
2014	Less than 3 years in current department or agency	30	22	11	11	8	5	13	63	24	879
2014	3 to 10 years in current department or agency	28	23	10	13	13	3	10	58	30	1908
2014	11 to 20 years in current department or agency	24	23	10	14	16	2	10	54	35	1076
2014	More than 20 years in current department or agency	24	23	11	14	16	1	11	53	34	708

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	44	9	5	3	83	8	1003
2017	3 to 10 years in current department or agency	33	45	10	7	4	79	11	1646
2017	11 to 20 years in current department or agency	33	48	9	6	3	81	10	1262
2017	More than 20 years in current department or agency	36	45	9	8	2	81	10	595
2014	Less than 3 years in current department or agency	38	43	12	6	2	81	8	879
2014	3 to 10 years in current department or agency	27	48	12	10	4	75	14	1909
2014	11 to 20 years in current department or agency	29	47	9	9	5	77	14	1076
2014	More than 20 years in current department or agency	33	47	10	8	2	80	10	707

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	38	11	6	4	1	1	78	10	1000
2017	3 to 10 years in current department or agency	25	37	15	14	8	0	0	63	22	1645
2017	11 to 20 years in current department or agency	23	39	16	14	8	0	0	62	22	1261
2017	More than 20 years in current department or agency	23	43	14	12	8	0	0	66	20	595
2014	Less than 3 years in current department or agency	36	39	13	8	3	1	1	75	12	879
2014	3 to 10 years in current department or agency	21	39	16	15	8	0	0	60	23	1909
2014	11 to 20 years in current department or agency	20	37	15	16	11	0	0	57	28	1075
2014	More than 20 years in current department or agency	19	40	21	14	7	0	0	59	20	708

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	39	11	9	4	76	13	1001
2017	3 to 10 years in current department or agency	30	41	12	11	4	72	16	1646
2017	11 to 20 years in current department or agency	29	46	11	10	4	75	14	1262
2017	More than 20 years in current department or agency	29	47	11	9	5	76	13	593

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	37	8	6	2	0	85	8	999
2017	3 to 10 years in current department or agency	39	42	9	6	3	0	81	9	1645
2017	11 to 20 years in current department or agency	39	43	10	6	2	0	82	8	1258
2017	More than 20 years in current department or agency	40	42	9	5	3	1	83	8	595
2014	Less than 3 years in current department or agency	45	39	9	5	1	1	85	7	879
2014	3 to 10 years in current department or agency	35	44	11	7	3	0	78	10	1908
2014	11 to 20 years in current department or agency	36	41	13	6	4	1	77	10	1075
2014	More than 20 years in current department or agency	39	42	11	6	2	0	81	8	707

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	11	6	3	80	9	999
2017	3 to 10 years in current department or agency	27	40	15	11	6	67	17	1640
2017	11 to 20 years in current department or agency	26	42	14	10	7	68	17	1261
2017	More than 20 years in current department or agency	27	43	13	10	6	71	16	594

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	10	3	1	85	5	999
2017	3 to 10 years in current department or agency	49	38	8	3	1	88	4	1643
2017	11 to 20 years in current department or agency	51	38	7	2	1	89	3	1260
2017	More than 20 years in current department or agency	60	32	5	3	1	92	3	591
2014	Less than 3 years in current department or agency	60	30	7	1	1	90	2	879
2014	3 to 10 years in current department or agency	53	34	8	3	2	87	5	1909
2014	11 to 20 years in current department or agency	56	32	6	4	1	89	5	1074
2014	More than 20 years in current department or agency	58	32	7	3	1	90	3	708

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	36	11	8	4	1	0	77	12	998
2017	3 to 10 years in current department or agency	27	44	13	11	4	0	0	72	15	1644
2017	11 to 20 years in current department or agency	28	49	9	9	5	0	0	76	14	1257
2017	More than 20 years in current department or agency	29	45	11	9	5	0	0	75	14	591
2014	Less than 3 years in current department or agency	29	44	12	9	4	1	1	74	14	878
2014	3 to 10 years in current department or agency	21	44	15	13	6	0	0	66	20	1910
2014	11 to 20 years in current department or agency	21	44	12	14	8	0	0	65	22	1076
2014	More than 20 years in current department or agency	22	46	14	13	5	0	1	68	18	707

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	32	11	8	3	1	78	11	999
2017	3 to 10 years in current department or agency	34	37	14	11	4	0	71	15	1642
2017	11 to 20 years in current department or agency	30	41	13	11	6	0	71	16	1260
2017	More than 20 years in current department or agency	34	35	16	8	7	0	69	15	592
2014	Less than 3 years in current department or agency	42	34	13	7	4	0	76	11	877
2014	3 to 10 years in current department or agency	30	37	14	11	7	0	67	18	1909
2014	11 to 20 years in current department or agency	28	37	13	13	9	0	65	22	1076
2014	More than 20 years in current department or agency	28	40	17	10	5	0	68	15	707

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	37	13	5	2	0	1	79	7	997
2017	3 to 10 years in current department or agency	28	38	16	12	5	0	0	66	18	1642
2017	11 to 20 years in current department or agency	25	40	17	11	5	0	1	66	17	1260
2017	More than 20 years in current department or agency	25	41	16	11	7	0	1	66	18	592
2014	Less than 3 years in current department or agency	39	39	12	6	2	1	1	79	8	878
2014	3 to 10 years in current department or agency	25	42	16	11	5	0	1	68	16	1910
2014	11 to 20 years in current department or agency	24	38	17	13	7	0	1	63	21	1072
2014	More than 20 years in current department or agency	24	40	18	12	6	0	0	64	17	707

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	37	8	4	3	85	7	999
2017	3 to 10 years in current department or agency	39	42	10	6	3	81	9	1643
2017	11 to 20 years in current department or agency	38	45	10	5	2	83	7	1259
2017	More than 20 years in current department or agency	43	41	9	6	2	84	7	592
2014	Less than 3 years in current department or agency	47	38	9	4	2	85	6	878
2014	3 to 10 years in current department or agency	35	44	12	6	3	79	9	1910
2014	11 to 20 years in current department or agency	37	44	10	6	3	81	9	1074
2014	More than 20 years in current department or agency	40	44	10	4	1	84	5	706

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	34	13	3	3	1	1	82	6	1003
2017	3 to 10 years in current department or agency	31	38	18	7	4	0	1	70	11	1648
2017	11 to 20 years in current department or agency	28	37	19	9	6	0	1	65	16	1262
2017	More than 20 years in current department or agency	25	37	19	11	6	0	1	63	18	594
2014	Less than 3 years in current department or agency	43	35	14	5	3	0	0	79	7	879
2014	3 to 10 years in current department or agency	32	37	18	8	5	0	0	69	13	1907
2014	11 to 20 years in current department or agency	26	36	20	11	6	0	1	63	18	1076
2014	More than 20 years in current department or agency	22	35	22	11	9	0	1	58	20	708

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	7	15	36	23	15	2	3	39	23	997
2017	3 to 10 years in current department or agency	10	24	39	18	6	0	2	25	35	1641
2017	11 to 20 years in current department or agency	9	25	40	19	5	1	2	24	35	1252
2017	More than 20 years in current department or agency	9	25	44	14	5	0	3	20	35	592
2014	Less than 3 years in current department or agency	4	17	36	24	12	3	3	39	22	878
2014	3 to 10 years in current department or agency	10	28	39	16	5	1	1	22	38	1907
2014	11 to 20 years in current department or agency	10	31	38	16	4	1	1	20	41	1074
2014	More than 20 years in current department or agency	7	30	43	16	3	0	1	19	38	705

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	11	21	25	26	6	5	57	19	998
2017	3 to 10 years in current department or agency	11	19	31	23	11	2	3	36	31	1637
2017	11 to 20 years in current department or agency	9	20	36	23	7	2	2	31	31	1251
2017	More than 20 years in current department or agency	11	23	32	23	7	1	3	31	35	591
2014	Less than 3 years in current department or agency	5	12	24	26	21	7	4	53	20	877
2014	3 to 10 years in current department or agency	11	22	32	23	8	2	2	32	34	1907
2014	11 to 20 years in current department or agency	11	25	35	18	7	2	1	26	38	1074
2014	More than 20 years in current department or agency	11	26	37	19	5	1	1	24	38	704

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	20	33	15	13	3	5	30	34	999
2017	3 to 10 years in current department or agency	21	29	28	12	5	1	3	18	53	1639
2017	11 to 20 years in current department or agency	25	30	28	10	4	1	2	15	56	1257
2017	More than 20 years in current department or agency	30	30	26	9	2	0	3	11	62	591
2014	Less than 3 years in current department or agency	18	23	30	11	10	4	3	23	44	879
2014	3 to 10 years in current department or agency	28	29	27	10	4	1	2	14	58	1907
2014	11 to 20 years in current department or agency	35	28	22	10	3	1	1	13	64	1074
2014	More than 20 years in current department or agency	35	32	20	7	3	1	2	11	69	706

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	10	25	26	28	2	3	57	17	993
2017	3 to 10 years in current department or agency	8	17	33	27	11	1	3	39	26	1639
2017	11 to 20 years in current department or agency	10	21	37	22	7	1	1	30	32	1246
2017	More than 20 years in current department or agency	10	21	40	19	7	0	3	27	32	590
2014	Less than 3 years in current department or agency	4	11	28	30	22	2	3	55	16	874
2014	3 to 10 years in current department or agency	9	20	35	26	8	1	1	34	30	1899
2014	11 to 20 years in current department or agency	11	24	35	23	6	1	1	29	35	1071
2014	More than 20 years in current department or agency	8	25	38	23	4	0	1	28	33	702

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	13	23	19	24	4	7	49	25	997
2017	3 to 10 years in current department or agency	19	25	30	15	6	1	3	22	47	1642
2017	11 to 20 years in current department or agency	22	29	29	13	5	1	2	18	53	1251
2017	More than 20 years in current department or agency	22	31	30	11	3	1	2	15	54	594
2014	Less than 3 years in current department or agency	11	16	24	20	18	5	5	43	30	877
2014	3 to 10 years in current department or agency	22	28	28	13	6	1	2	20	51	1905
2014	11 to 20 years in current department or agency	23	33	26	11	4	1	1	15	58	1074
2014	More than 20 years in current department or agency	23	35	27	10	3	1	2	13	59	703

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	12	21	18	25	8	7	50	25	998
2017	3 to 10 years in current department or agency	13	17	28	23	12	2	4	38	32	1643
2017	11 to 20 years in current department or agency	10	20	30	23	12	1	4	37	31	1253
2017	More than 20 years in current department or agency	10	18	32	25	9	1	5	37	29	589
2014	Less than 3 years in current department or agency	6	11	24	22	21	10	8	51	20	878
2014	3 to 10 years in current department or agency	9	16	30	29	12	1	3	43	26	1903
2014	11 to 20 years in current department or agency	9	18	28	30	11	2	2	42	28	1076
2014	More than 20 years in current department or agency	7	16	31	31	10	1	4	43	24	704

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	16	27	18	16	6	5	39	31	996
2017	3 to 10 years in current department or agency	20	25	32	12	5	2	4	19	48	1642
2017	11 to 20 years in current department or agency	24	27	30	10	5	2	3	16	53	1253
2017	More than 20 years in current department or agency	27	30	30	7	2	0	2	10	59	595
2014	Less than 3 years in current department or agency	12	19	32	14	13	6	5	30	34	878
2014	3 to 10 years in current department or agency	20	26	32	13	5	2	2	19	48	1906
2014	11 to 20 years in current department or agency	25	27	29	10	4	2	2	15	55	1076
2014	More than 20 years in current department or agency	26	30	29	9	3	1	2	12	57	703

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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	17	5	4	2	3	88	7	1003
2017	3 to 10 years in current department or agency	67	18	5	5	2	3	87	7	1647
2017	11 to 20 years in current department or agency	68	18	5	5	2	2	88	7	1261
2017	More than 20 years in current department or agency	67	14	7	3	5	4	84	9	595
2014	Less than 3 years in current department or agency	72	13	6	4	1	3	88	6	879
2014	3 to 10 years in current department or agency	67	17	5	6	2	2	87	8	1910
2014	11 to 20 years in current department or agency	70	15	5	4	2	3	88	7	1075
2014	More than 20 years in current department or agency	67	17	5	4	3	3	88	7	708

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	25	11	5	4	10	9	76	11	1003
2017	3 to 10 years in current department or agency	26	32	15	11	7	5	4	64	20	1645
2017	11 to 20 years in current department or agency	26	35	15	9	7	5	4	67	17	1260
2017	More than 20 years in current department or agency	27	35	16	11	5	3	3	66	17	595
2014	Less than 3 years in current department or agency	37	26	12	5	3	10	7	76	10	878
2014	3 to 10 years in current department or agency	27	33	15	10	6	5	4	66	18	1909
2014	11 to 20 years in current department or agency	30	33	14	9	7	4	3	67	18	1076
2014	More than 20 years in current department or agency	32	36	15	8	3	3	3	72	12	706

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	56	25	7	7	4	1	82	11	1002
2017	3 to 10 years in current department or agency	43	31	9	10	6	0	75	16	1646
2017	11 to 20 years in current department or agency	41	34	10	8	6	0	75	15	1260
2017	More than 20 years in current department or agency	45	33	10	8	5	0	78	12	595
2014	Less than 3 years in current department or agency	53	29	7	6	4	2	84	9	879
2014	3 to 10 years in current department or agency	42	32	9	10	6	1	75	16	1909
2014	11 to 20 years in current department or agency	43	33	8	8	7	1	77	15	1076
2014	More than 20 years in current department or agency	47	34	8	7	3	1	82	10	708

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	31	7	5	2	3	1	85	7	1003
2017	3 to 10 years in current department or agency	33	37	11	11	6	1	1	71	17	1644
2017	11 to 20 years in current department or agency	33	40	10	9	5	1	1	75	15	1261
2017	More than 20 years in current department or agency	32	38	14	9	5	1	1	72	14	595
2014	Less than 3 years in current department or agency	49	34	6	6	1	3	1	86	7	877
2014	3 to 10 years in current department or agency	33	42	10	10	4	1	1	76	13	1910
2014	11 to 20 years in current department or agency	31	42	10	10	4	2	1	75	14	1074
2014	More than 20 years in current department or agency	35	44	9	8	2	2	1	81	10	708

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	24	8	6	3	18	3	78	12	999
2017	3 to 10 years in current department or agency	27	33	13	11	7	8	1	65	20	1649
2017	11 to 20 years in current department or agency	27	33	13	10	9	7	0	65	21	1261
2017	More than 20 years in current department or agency	32	30	14	8	7	8	1	68	16	593
2014	Less than 3 years in current department or agency	40	25	9	6	2	16	2	79	10	878
2014	3 to 10 years in current department or agency	28	33	14	10	7	6	1	66	19	1908
2014	11 to 20 years in current department or agency	31	31	14	11	7	4	2	66	19	1076
2014	More than 20 years in current department or agency	34	31	14	8	5	7	1	71	14	708

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	18	12	9	5	30	7	58	22	1000
2017	3 to 10 years in current department or agency	10	21	19	17	13	16	4	39	37	1647
2017	11 to 20 years in current department or agency	9	23	21	17	9	16	4	41	33	1260
2017	More than 20 years in current department or agency	10	25	20	16	9	15	4	44	31	595
2014	Less than 3 years in current department or agency	15	20	14	11	6	28	6	53	25	877
2014	3 to 10 years in current department or agency	10	22	18	18	12	15	4	40	38	1909
2014	11 to 20 years in current department or agency	10	25	19	16	13	14	3	42	35	1075
2014	More than 20 years in current department or agency	11	27	20	15	8	17	3	47	29	708

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	27	3	4	2	91	6	1000
2017	3 to 10 years in current department or agency	46	37	8	7	3	83	10	1648
2017	11 to 20 years in current department or agency	46	38	8	6	2	84	8	1260
2017	More than 20 years in current department or agency	51	35	6	6	2	86	8	595
2014	Less than 3 years in current department or agency	60	31	4	4	1	91	5	878
2014	3 to 10 years in current department or agency	44	40	8	6	2	84	8	1908
2014	11 to 20 years in current department or agency	46	38	8	5	2	84	7	1076
2014	More than 20 years in current department or agency	46	40	7	4	1	87	6	706

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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	46	34	7	7	3	1	1	81	11	1002
2017	3 to 10 years in current department or agency	39	36	11	9	4	1	0	76	14	1648
2017	11 to 20 years in current department or agency	36	40	11	9	4	0	0	76	13	1260
2017	More than 20 years in current department or agency	38	40	12	5	4	0	0	78	10	595
2014	Less than 3 years in current department or agency	45	36	9	6	2	1	1	82	8	878
2014	3 to 10 years in current department or agency	36	37	12	9	6	1	0	74	15	1910
2014	11 to 20 years in current department or agency	37	38	9	10	5	0	0	76	15	1076
2014	More than 20 years in current department or agency	33	39	14	8	5	0	0	72	14	707

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	26	6	4	3	2	1	86	7	1002
2017	3 to 10 years in current department or agency	44	34	9	7	4	2	0	80	11	1646
2017	11 to 20 years in current department or agency	43	35	10	6	4	2	0	81	10	1262
2017	More than 20 years in current department or agency	42	36	12	5	3	1	0	79	9	594
2014	Less than 3 years in current department or agency	55	27	7	6	1	2	1	85	8	878
2014	3 to 10 years in current department or agency	43	33	11	7	4	2	1	78	11	1908
2014	11 to 20 years in current department or agency	42	33	13	6	4	2	0	77	10	1075
2014	More than 20 years in current department or agency	40	35	13	6	4	2	0	77	9	707

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	29	7	5	3	1	1	85	8	1001
2017	3 to 10 years in current department or agency	42	35	9	9	5	1	0	78	13	1647
2017	11 to 20 years in current department or agency	39	38	9	9	4	0	0	78	13	1260
2017	More than 20 years in current department or agency	39	39	10	6	4	1	0	79	11	593
2014	Less than 3 years in current department or agency	54	29	7	6	2	1	1	84	8	878
2014	3 to 10 years in current department or agency	39	35	11	10	5	0	0	74	15	1910
2014	11 to 20 years in current department or agency	38	36	11	8	5	1	0	75	13	1076
2014	More than 20 years in current department or agency	36	39	12	8	5	1	0	75	13	708

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	9	3	2	1	0	2	93	3	1001
2017	3 to 10 years in current department or agency	80	12	3	2	1	0	2	94	3	1645
2017	11 to 20 years in current department or agency	80	13	2	1	1	0	2	95	3	1259
2017	More than 20 years in current department or agency	78	12	3	2	1	0	3	94	3	594
2014	Less than 3 years in current department or agency	82	9	2	2	1	1	3	94	3	878
2014	3 to 10 years in current department or agency	78	12	3	2	2	0	3	93	4	1910
2014	11 to 20 years in current department or agency	78	12	2	2	2	0	3	94	4	1076
2014	More than 20 years in current department or agency	76	12	4	2	2	0	5	93	4	707

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	20	5	3	2	5	7	88	6	1000
2017	3 to 10 years in current department or agency	51	24	6	7	5	3	4	81	12	1648
2017	11 to 20 years in current department or agency	51	29	8	5	3	2	2	84	8	1259
2017	More than 20 years in current department or agency	54	27	6	4	3	1	4	86	8	592
2014	Less than 3 years in current department or agency	57	20	4	2	3	5	8	89	7	879
2014	3 to 10 years in current department or agency	47	26	8	6	5	3	4	79	12	1910
2014	11 to 20 years in current department or agency	48	29	8	5	4	2	4	82	9	1076
2014	More than 20 years in current department or agency	48	28	9	4	3	3	5	83	8	707

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	23	5	4	3	1	1	88	7	1001
2017	3 to 10 years in current department or agency	56	27	6	6	4	1	0	84	10	1648
2017	11 to 20 years in current department or agency	56	27	8	4	4	1	0	84	8	1261
2017	More than 20 years in current department or agency	57	29	6	3	4	0	0	87	7	594

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	20	5	3	2	1	89	5	1002
2017	3 to 10 years in current department or agency	58	24	9	4	4	1	83	8	1645
2017	11 to 20 years in current department or agency	56	27	8	4	4	1	84	8	1262
2017	More than 20 years in current department or agency	58	25	9	3	5	1	83	7	594

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	24	7	4	3	1	86	7	999
2017	3 to 10 years in current department or agency	49	28	10	8	5	0	77	13	1643
2017	11 to 20 years in current department or agency	50	31	9	6	4	0	81	10	1260
2017	More than 20 years in current department or agency	53	28	10	5	4	0	81	10	593
2014	Less than 3 years in current department or agency	58	27	7	4	2	0	86	7	879
2014	3 to 10 years in current department or agency	45	31	11	8	5	0	76	13	1908
2014	11 to 20 years in current department or agency	46	31	10	8	6	0	77	13	1076
2014	More than 20 years in current department or agency	46	30	13	6	3	1	77	10	707

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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	39	12	8	4	8	8	71	15	121
2017	3 to 10 years in current department or agency	21	30	16	13	4	4	11	60	20	398
2017	11 to 20 years in current department or agency	17	35	18	11	4	5	10	60	18	517
2017	More than 20 years in current department or agency	19	32	20	7	6	5	10	61	15	293
2014	Less than 3 years in current department or agency	27	29	11	11	5	4	13	68	19	122
2014	3 to 10 years in current department or agency	20	32	15	10	3	7	12	65	17	447
2014	11 to 20 years in current department or agency	19	35	17	8	6	5	10	64	17	423
2014	More than 20 years in current department or agency	22	28	22	9	5	5	10	58	16	322

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	28	8	4	3	11	1	83	8	1001
2017	3 to 10 years in current department or agency	25	35	15	10	6	8	1	66	17	1647
2017	11 to 20 years in current department or agency	19	38	21	9	5	8	0	62	15	1262
2017	More than 20 years in current department or agency	23	32	16	9	7	13	0	63	19	595
2014	Less than 3 years in current department or agency	43	28	9	4	3	13	0	82	8	878
2014	3 to 10 years in current department or agency	22	36	18	9	6	9	0	64	17	1908
2014	11 to 20 years in current department or agency	21	32	19	12	7	9	0	59	21	1076
2014	More than 20 years in current department or agency	22	35	17	8	5	13	0	65	15	707

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	31	10	7	4	7	1	77	12	1001
2017	3 to 10 years in current department or agency	18	35	20	15	10	2	0	54	25	1647
2017	11 to 20 years in current department or agency	13	36	24	15	10	2	0	50	26	1260
2017	More than 20 years in current department or agency	16	33	20	17	12	3	0	50	29	594
2014	Less than 3 years in current department or agency	35	35	13	7	4	6	0	75	11	878
2014	3 to 10 years in current department or agency	17	33	21	16	10	3	0	51	27	1907
2014	11 to 20 years in current department or agency	14	33	20	18	12	3	0	48	30	1075
2014	More than 20 years in current department or agency	14	32	23	18	10	3	0	47	29	708

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	29	15	8	6	12	1	67	16	1001
2017	3 to 10 years in current department or agency	12	31	21	19	12	5	0	45	33	1646
2017	11 to 20 years in current department or agency	8	29	26	19	14	4	0	38	35	1257
2017	More than 20 years in current department or agency	9	26	22	22	16	5	0	37	40	594
2014	Less than 3 years in current department or agency	24	33	15	10	5	11	1	65	18	877
2014	3 to 10 years in current department or agency	10	27	25	20	13	5	0	40	34	1906
2014	11 to 20 years in current department or agency	7	25	24	22	16	5	0	33	41	1076
2014	More than 20 years in current department or agency	7	24	27	21	15	6	0	33	39	708

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	28	12	9	7	10	1	68	18	1002
2017	3 to 10 years in current department or agency	16	28	20	17	14	5	0	46	32	1648
2017	11 to 20 years in current department or agency	12	32	21	18	13	6	0	46	32	1260
2017	More than 20 years in current department or agency	15	30	20	14	14	6	0	48	30	594
2014	Less than 3 years in current department or agency	28	30	14	10	7	11	0	65	20	877
2014	3 to 10 years in current department or agency	12	27	23	16	15	7	0	42	33	1907
2014	11 to 20 years in current department or agency	10	29	19	17	16	8	0	43	36	1076
2014	More than 20 years in current department or agency	10	29	21	18	16	7	0	42	36	708

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	32	12	11	6	9	1	67	19	998
2017	3 to 10 years in current department or agency	12	31	20	21	13	3	0	44	36	1645
2017	11 to 20 years in current department or agency	9	34	21	20	13	3	0	44	34	1260
2017	More than 20 years in current department or agency	13	31	21	18	14	3	0	45	33	594
2014	Less than 3 years in current department or agency	24	34	17	11	5	8	0	64	17	877
2014	3 to 10 years in current department or agency	11	32	21	21	13	3	0	44	35	1905
2014	11 to 20 years in current department or agency	8	33	20	22	15	3	0	42	38	1075
2014	More than 20 years in current department or agency	7	34	22	21	13	3	0	43	35	707

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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	43	11	8	3	3	1	78	11	999
2017	3 to 10 years in current department or agency	19	43	20	12	5	1	0	63	17	1643
2017	11 to 20 years in current department or agency	15	42	22	14	5	1	0	59	19	1258
2017	More than 20 years in current department or agency	16	44	20	11	7	2	0	61	18	595
2014	Less than 3 years in current department or agency	28	46	14	6	3	3	0	77	9	878
2014	3 to 10 years in current department or agency	18	40	22	13	6	2	0	59	18	1907
2014	11 to 20 years in current department or agency	14	41	19	17	6	2	0	57	24	1076
2014	More than 20 years in current department or agency	12	41	23	16	7	2	0	54	23	707

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	49	36	7	2	1	4	1	90	3	998
2017	3 to 10 years in current department or agency	37	44	11	3	2	2	0	83	5	1643
2017	11 to 20 years in current department or agency	36	46	12	3	1	2	0	84	4	1253
2017	More than 20 years in current department or agency	39	43	11	3	1	3	0	84	5	591
2014	Less than 3 years in current department or agency	51	34	9	2	0	4	0	89	2	876
2014	3 to 10 years in current department or agency	37	43	10	4	1	3	0	83	6	1909
2014	11 to 20 years in current department or agency	39	42	10	4	2	4	0	83	6	1075
2014	More than 20 years in current department or agency	43	42	7	3	2	3	0	87	5	706

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	34	8	8	3	3	2	79	12	999
2017	3 to 10 years in current department or agency	33	41	13	8	4	1	1	75	11	1643
2017	11 to 20 years in current department or agency	33	44	11	7	3	2	1	78	10	1258
2017	More than 20 years in current department or agency	33	40	13	6	3	4	1	76	10	593
2014	Less than 3 years in current department or agency	44	34	9	6	2	4	1	82	8	875
2014	3 to 10 years in current department or agency	38	44	8	5	2	2	1	84	7	1908
2014	11 to 20 years in current department or agency	38	41	10	6	3	2	0	80	9	1076
2014	More than 20 years in current department or agency	39	40	11	5	2	3	0	82	7	706

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	32	16	11	4	10	1	65	17	999
2017	3 to 10 years in current department or agency	19	35	22	13	5	4	1	58	19	1646
2017	11 to 20 years in current department or agency	19	38	21	12	5	4	1	59	18	1257
2017	More than 20 years in current department or agency	18	38	23	10	6	3	1	59	17	595
2014	Less than 3 years in current department or agency	26	31	20	9	3	9	2	64	13	878
2014	3 to 10 years in current department or agency	21	38	20	11	4	5	1	62	17	1908
2014	11 to 20 years in current department or agency	21	37	21	10	5	4	1	62	16	1076
2014	More than 20 years in current department or agency	20	38	23	10	4	4	1	61	15	706

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	25	12	8	7	14	6	66	18	999
2017	3 to 10 years in current department or agency	16	28	16	15	12	9	3	50	31	1646
2017	11 to 20 years in current department or agency	15	27	18	15	14	9	2	47	32	1256
2017	More than 20 years in current department or agency	18	28	18	13	10	11	2	53	27	595
2014	Less than 3 years in current department or agency	23	27	14	9	7	15	4	62	20	878
2014	3 to 10 years in current department or agency	14	25	19	15	14	10	2	45	34	1909
2014	11 to 20 years in current department or agency	14	24	17	19	14	11	2	43	38	1076
2014	More than 20 years in current department or agency	16	29	17	16	10	10	2	51	30	707

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	61	18	6	4	2	3	5	87	6	1000
2017	3 to 10 years in current department or agency	55	24	8	6	2	1	4	83	8	1646
2017	11 to 20 years in current department or agency	54	24	9	6	3	1	3	81	9	1262
2017	More than 20 years in current department or agency	54	23	10	5	4	1	4	80	9	595
2014	Less than 3 years in current department or agency	62	18	6	3	1	4	6	88	5	878
2014	3 to 10 years in current department or agency	53	25	9	7	2	1	3	81	10	1910
2014	11 to 20 years in current department or agency	56	22	8	5	4	1	4	83	9	1076
2014	More than 20 years in current department or agency	54	23	8	5	3	1	5	82	9	707

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	17	3	2	1	4	2	94	3	998
2017	3 to 10 years in current department or agency	64	23	5	2	1	2	2	91	3	1644
2017	11 to 20 years in current department or agency	63	24	6	3	1	2	2	90	4	1260
2017	More than 20 years in current department or agency	62	23	7	3	1	2	3	89	4	594
2014	Less than 3 years in current department or agency	70	15	4	1	0	5	5	93	2	878
2014	3 to 10 years in current department or agency	63	24	5	2	1	2	2	91	3	1909
2014	11 to 20 years in current department or agency	64	23	5	2	2	2	2	91	4	1074
2014	More than 20 years in current department or agency	58	26	7	3	1	3	2	88	4	708

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	34	10	8	2	8	2	78	11	1000
2017	3 to 10 years in current department or agency	19	38	17	15	10	1	0	58	25	1644
2017	11 to 20 years in current department or agency	16	38	17	17	11	1	0	54	28	1259
2017	More than 20 years in current department or agency	17	37	17	18	9	1	0	55	27	595
2014	Less than 3 years in current department or agency	32	35	11	9	4	8	2	74	14	876
2014	3 to 10 years in current department or agency	19	34	19	17	10	2	0	54	27	1910
2014	11 to 20 years in current department or agency	16	36	17	19	11	1	0	52	30	1074
2014	More than 20 years in current department or agency	19	36	19	16	10	1	0	55	26	708

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	28	12	10	7	8	7	65	21	998
2017	3 to 10 years in current department or agency	18	30	16	16	18	1	1	49	35	1645
2017	11 to 20 years in current department or agency	13	28	15	20	21	1	1	42	42	1261
2017	More than 20 years in current department or agency	14	25	18	19	20	1	3	40	41	592
2014	Less than 3 years in current department or agency	22	31	12	11	10	7	7	62	25	876
2014	3 to 10 years in current department or agency	14	29	15	18	20	2	1	45	40	1910
2014	11 to 20 years in current department or agency	14	26	14	20	23	2	1	40	45	1076
2014	More than 20 years in current department or agency	13	25	20	19	19	1	3	40	39	708

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	39	14	6	3	7	1	75	10	997
2017	3 to 10 years in current department or agency	16	42	22	13	4	2	0	60	18	1648
2017	11 to 20 years in current department or agency	13	42	23	13	5	3	0	57	19	1259
2017	More than 20 years in current department or agency	18	37	24	11	6	3	0	57	17	594

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	30	10	4	1	9	1	83	6	999
2017	3 to 10 years in current department or agency	31	38	17	6	2	5	1	73	9	1647
2017	11 to 20 years in current department or agency	30	41	17	4	3	5	0	75	8	1262
2017	More than 20 years in current department or agency	34	41	13	3	3	4	1	80	6	592
2014	Less than 3 years in current department or agency	49	31	10	2	2	7	0	86	4	878
2014	3 to 10 years in current department or agency	37	36	15	4	2	7	1	78	6	1905
2014	11 to 20 years in current department or agency	36	36	15	3	3	6	0	78	6	1076
2014	More than 20 years in current department or agency	34	40	16	2	1	6	0	79	3	707

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	33	7	4	1	2	88	5	997
2017	3 to 10 years in current department or agency	33	44	12	6	3	2	79	9	1648
2017	11 to 20 years in current department or agency	29	47	13	5	2	3	79	7	1258
2017	More than 20 years in current department or agency	33	45	12	4	2	3	81	7	593
2014	Less than 3 years in current department or agency	50	36	7	3	1	3	89	4	877
2014	3 to 10 years in current department or agency	35	42	13	5	2	3	79	8	1908
2014	11 to 20 years in current department or agency	35	42	13	5	2	3	79	7	1076
2014	More than 20 years in current department or agency	33	43	14	4	2	5	79	6	707

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	64	28	4	2	1	1	93	3	999
2017	3 to 10 years in current department or agency	41	41	9	5	3	0	82	8	1648
2017	11 to 20 years in current department or agency	35	45	12	6	3	0	80	8	1260
2017	More than 20 years in current department or agency	37	43	11	6	3	0	80	9	594
2014	Less than 3 years in current department or agency	64	28	5	2	1	1	92	3	877
2014	3 to 10 years in current department or agency	42	41	11	4	2	0	83	6	1909
2014	11 to 20 years in current department or agency	37	42	11	6	3	1	80	9	1074
2014	More than 20 years in current department or agency	37	40	12	6	3	0	78	10	705

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	33	8	4	3	1	84	7	1000
2017	3 to 10 years in current department or agency	32	37	18	8	4	1	70	13	1648
2017	11 to 20 years in current department or agency	26	41	19	9	5	1	67	14	1259
2017	More than 20 years in current department or agency	30	37	17	9	5	1	68	14	592
2014	Less than 3 years in current department or agency	46	36	10	5	2	1	82	7	878
2014	3 to 10 years in current department or agency	24	40	19	13	5	1	64	17	1910
2014	11 to 20 years in current department or agency	21	38	19	15	7	1	59	22	1076
2014	More than 20 years in current department or agency	24	38	20	12	6	1	63	17	708

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	35	8	4	2	1	85	7	998
2017	3 to 10 years in current department or agency	30	40	15	10	5	0	70	14	1643
2017	11 to 20 years in current department or agency	24	44	17	11	4	0	68	15	1260
2017	More than 20 years in current department or agency	27	39	17	11	5	1	66	17	592
2014	Less than 3 years in current department or agency	45	37	10	5	2	0	82	8	877
2014	3 to 10 years in current department or agency	22	40	20	14	5	0	62	18	1909
2014	11 to 20 years in current department or agency	20	36	20	16	6	0	57	23	1075
2014	More than 20 years in current department or agency	21	41	18	14	6	0	63	20	708

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	25	15	8	5	6	1	70	13	999
2017	3 to 10 years in current department or agency	31	27	20	10	7	4	1	61	18	1646
2017	11 to 20 years in current department or agency	30	30	19	11	5	5	0	63	17	1257
2017	More than 20 years in current department or agency	35	32	16	6	5	5	2	71	12	593
2014	Less than 3 years in current department or agency	35	24	19	9	5	6	2	64	15	878
2014	3 to 10 years in current department or agency	26	28	18	14	8	4	0	57	24	1909
2014	11 to 20 years in current department or agency	25	30	20	12	7	5	1	59	20	1076
2014	More than 20 years in current department or agency	34	30	18	8	4	5	2	68	12	707

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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	36	31	33	1002
2017	3 to 10 years in current department or agency	24	41	35	1646
2017	11 to 20 years in current department or agency	21	47	32	1261
2017	More than 20 years in current department or agency	28	43	28	594
2014	Less than 3 years in current department or agency	32	35	32	877
2014	3 to 10 years in current department or agency	28	39	33	1910
2014	11 to 20 years in current department or agency	19	47	34	1075
2014	More than 20 years in current department or agency	21	49	30	707

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	0	17	22	4	54	3	347
2017	3 to 10 years in current department or agency	6	35	41	8	3	7	402
2017	11 to 20 years in current department or agency	19	36	33	7	1	5	268
2017	More than 20 years in current department or agency	71	11	8	5	1	3	170
2014	Less than 3 years in current department or agency	3	19	27	12	9999	40	297
2014	3 to 10 years in current department or agency	5	35	40	10	9999	10	555
2014	11 to 20 years in current department or agency	13	36	32	10	9999	9	213
2014	More than 20 years in current department or agency	65	16	6	10	9999	3	150

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	11	89	1000
2017	3 to 10 years in current department or agency	14	86	1648
2017	11 to 20 years in current department or agency	13	87	1259
2017	More than 20 years in current department or agency	14	86	592
2014	Less than 3 years in current department or agency	12	88	877
2014	3 to 10 years in current department or agency	15	85	1907
2014	11 to 20 years in current department or agency	14	86	1073
2014	More than 20 years in current department or agency	14	86	708

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	37	110
2017	3 to 10 years in current department or agency	45	236
2017	11 to 20 years in current department or agency	39	160
2017	More than 20 years in current department or agency	43	78
2014	Less than 3 years in current department or agency	48	102
2014	3 to 10 years in current department or agency	51	288
2014	11 to 20 years in current department or agency	41	153
2014	More than 20 years in current department or agency	45	95

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	68	110
2017	3 to 10 years in current department or agency	65	236
2017	11 to 20 years in current department or agency	70	160
2017	More than 20 years in current department or agency	63	78
2014	Less than 3 years in current department or agency	61	102
2014	3 to 10 years in current department or agency	65	288
2014	11 to 20 years in current department or agency	58	153
2014	More than 20 years in current department or agency	57	95

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	236
2017	11 to 20 years in current department or agency	8	160
2017	More than 20 years in current department or agency	18	78
2014	3 to 10 years in current department or agency	5	288
2014	11 to 20 years in current department or agency	11	153
2014	More than 20 years in current department or agency	17	95

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	110
2017	3 to 10 years in current department or agency	236
2017	11 to 20 years in current department or agency	160
2017	More than 20 years in current department or agency	78
2014	Less than 3 years in current department or agency	102
2014	3 to 10 years in current department or agency	288
2014	11 to 20 years in current department or agency	153
2014	More than 20 years in current department or agency	95

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	110
2017	3 to 10 years in current department or agency	6	236
2014	Less than 3 years in current department or agency	9	102
2014	3 to 10 years in current department or agency	4	288
2014	More than 20 years in current department or agency	5	95

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	110
2017	3 to 10 years in current department or agency	3	236
2017	11 to 20 years in current department or agency	4	160
2017	More than 20 years in current department or agency	7	78
2014	Less than 3 years in current department or agency	6	102
2014	3 to 10 years in current department or agency	4	288
2014	More than 20 years in current department or agency	8	95

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	110
2017	3 to 10 years in current department or agency	3	236
2014	Less than 3 years in current department or agency	6	102
2014	3 to 10 years in current department or agency	2	288
2014	11 to 20 years in current department or agency	5	153
2014	More than 20 years in current department or agency	6	95

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	110
2017	3 to 10 years in current department or agency	42	236
2017	11 to 20 years in current department or agency	41	160
2017	More than 20 years in current department or agency	39	78
2014	Less than 3 years in current department or agency	39	102
2014	3 to 10 years in current department or agency	35	289
2014	11 to 20 years in current department or agency	41	154
2014	More than 20 years in current department or agency	37	95

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	110
2017	3 to 10 years in current department or agency	44	236
2017	11 to 20 years in current department or agency	38	160
2017	More than 20 years in current department or agency	35	78
2014	Less than 3 years in current department or agency	42	102
2014	3 to 10 years in current department or agency	41	289
2014	11 to 20 years in current department or agency	39	154
2014	More than 20 years in current department or agency	35	95

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	110
2017	3 to 10 years in current department or agency	44	236
2017	11 to 20 years in current department or agency	50	160
2017	More than 20 years in current department or agency	49	78
2014	Less than 3 years in current department or agency	36	102
2014	3 to 10 years in current department or agency	41	289
2014	11 to 20 years in current department or agency	40	154
2014	More than 20 years in current department or agency	45	95

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	110
2017	3 to 10 years in current department or agency	40	236
2017	11 to 20 years in current department or agency	32	160
2017	More than 20 years in current department or agency	49	78
2014	Less than 3 years in current department or agency	30	102
2014	3 to 10 years in current department or agency	35	289
2014	11 to 20 years in current department or agency	41	154
2014	More than 20 years in current department or agency	36	95

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	27	110
2017	3 to 10 years in current department or agency	32	236
2017	11 to 20 years in current department or agency	37	160
2017	More than 20 years in current department or agency	30	78
2014	Less than 3 years in current department or agency	28	102
2014	3 to 10 years in current department or agency	27	289
2014	11 to 20 years in current department or agency	32	154
2014	More than 20 years in current department or agency	30	95

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	57	110
2017	3 to 10 years in current department or agency	55	236
2017	11 to 20 years in current department or agency	55	160
2017	More than 20 years in current department or agency	47	78
2014	Less than 3 years in current department or agency	57	102
2014	3 to 10 years in current department or agency	58	289
2014	11 to 20 years in current department or agency	53	154
2014	More than 20 years in current department or agency	54	95

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	110
2017	3 to 10 years in current department or agency	40	236
2017	11 to 20 years in current department or agency	28	160
2017	More than 20 years in current department or agency	38	78
2014	Less than 3 years in current department or agency	36	102
2014	3 to 10 years in current department or agency	36	289
2014	11 to 20 years in current department or agency	32	154
2014	More than 20 years in current department or agency	26	95

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	78
2014	Less than 3 years in current department or agency	102
2014	More than 20 years in current department or agency	95

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	6	110
2017	3 to 10 years in current department or agency	9	236
2017	11 to 20 years in current department or agency	4	160
2014	Less than 3 years in current department or agency	18	102
2014	3 to 10 years in current department or agency	11	289
2014	11 to 20 years in current department or agency	4	154

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	110
2017	3 to 10 years in current department or agency	12	236
2017	11 to 20 years in current department or agency	8	160
2017	More than 20 years in current department or agency	6	78
2014	Less than 3 years in current department or agency	7	102
2014	3 to 10 years in current department or agency	10	289
2014	11 to 20 years in current department or agency	9	154
2014	More than 20 years in current department or agency	10	95

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	45	110
2017	3 to 10 years in current department or agency	48	236
2017	11 to 20 years in current department or agency	52	160
2017	More than 20 years in current department or agency	37	78
2014	Less than 3 years in current department or agency	40	102
2014	3 to 10 years in current department or agency	41	289
2014	11 to 20 years in current department or agency	40	154
2014	More than 20 years in current department or agency	35	95

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	110
2017	3 to 10 years in current department or agency	19	236
2017	11 to 20 years in current department or agency	24	160
2017	More than 20 years in current department or agency	15	78
2014	Less than 3 years in current department or agency	29	102
2014	3 to 10 years in current department or agency	24	289
2014	11 to 20 years in current department or agency	27	154
2014	More than 20 years in current department or agency	25	95

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	110
2017	3 to 10 years in current department or agency	14	236
2017	11 to 20 years in current department or agency	8	160
2017	More than 20 years in current department or agency	7	78
2014	Less than 3 years in current department or agency	17	102
2014	3 to 10 years in current department or agency	12	289
2014	11 to 20 years in current department or agency	15	154
2014	More than 20 years in current department or agency	17	95

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	46	110
2017	3 to 10 years in current department or agency	55	236
2017	11 to 20 years in current department or agency	56	160
2017	More than 20 years in current department or agency	66	78
2014	Less than 3 years in current department or agency	41	102
2014	3 to 10 years in current department or agency	54	288
2014	11 to 20 years in current department or agency	54	154
2014	More than 20 years in current department or agency	49	94

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	110
2017	3 to 10 years in current department or agency	32	236
2017	11 to 20 years in current department or agency	27	160
2017	More than 20 years in current department or agency	34	78
2014	Less than 3 years in current department or agency	28	102
2014	3 to 10 years in current department or agency	30	288
2014	11 to 20 years in current department or agency	32	154
2014	More than 20 years in current department or agency	34	94

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	110
2017	3 to 10 years in current department or agency	8	236
2017	11 to 20 years in current department or agency	9	160
2017	More than 20 years in current department or agency	12	78
2014	Less than 3 years in current department or agency	8	102
2014	3 to 10 years in current department or agency	8	288
2014	11 to 20 years in current department or agency	15	154
2014	More than 20 years in current department or agency	7	94

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	110
2017	3 to 10 years in current department or agency	21	236
2017	11 to 20 years in current department or agency	20	160
2017	More than 20 years in current department or agency	19	78
2014	Less than 3 years in current department or agency	11	102
2014	3 to 10 years in current department or agency	19	288
2014	11 to 20 years in current department or agency	23	154
2014	More than 20 years in current department or agency	19	94

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	110
2017	3 to 10 years in current department or agency	11	236
2017	11 to 20 years in current department or agency	16	160
2017	More than 20 years in current department or agency	15	78
2014	Less than 3 years in current department or agency	9	102
2014	3 to 10 years in current department or agency	14	288
2014	11 to 20 years in current department or agency	13	154
2014	More than 20 years in current department or agency	12	94

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	110
2017	3 to 10 years in current department or agency	6	236
2017	11 to 20 years in current department or agency	6	160
2014	3 to 10 years in current department or agency	4	288
2014	11 to 20 years in current department or agency	6	154

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	8	110
2017	3 to 10 years in current department or agency	11	236
2017	11 to 20 years in current department or agency	14	160
2017	More than 20 years in current department or agency	11	78
2014	Less than 3 years in current department or agency	15	102
2014	3 to 10 years in current department or agency	14	288
2014	11 to 20 years in current department or agency	12	154
2014	More than 20 years in current department or agency	10	94

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	110
2017	3 to 10 years in current department or agency	10	236
2017	11 to 20 years in current department or agency	7	160
2017	More than 20 years in current department or agency	12	78
2014	Less than 3 years in current department or agency	14	102
2014	3 to 10 years in current department or agency	10	288
2014	11 to 20 years in current department or agency	12	154
2014	More than 20 years in current department or agency	12	94

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	110
2017	3 to 10 years in current department or agency	26	236
2017	11 to 20 years in current department or agency	22	160
2017	More than 20 years in current department or agency	18	78
2014	Less than 3 years in current department or agency	33	102
2014	3 to 10 years in current department or agency	27	288
2014	11 to 20 years in current department or agency	27	154
2014	More than 20 years in current department or agency	26	94

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	104
2017	3 to 10 years in current department or agency	12	221
2017	11 to 20 years in current department or agency	13	151
2017	More than 20 years in current department or agency	11	75
2014	Less than 3 years in current department or agency	11	101
2014	3 to 10 years in current department or agency	16	277
2014	11 to 20 years in current department or agency	12	145
2014	More than 20 years in current department or agency	21	90

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	104
2017	3 to 10 years in current department or agency	23	221
2017	11 to 20 years in current department or agency	13	151
2017	More than 20 years in current department or agency	19	75
2014	Less than 3 years in current department or agency	26	101
2014	3 to 10 years in current department or agency	24	277
2014	11 to 20 years in current department or agency	21	145
2014	More than 20 years in current department or agency	22	90

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	11	104
2017	3 to 10 years in current department or agency	8	221
2017	11 to 20 years in current department or agency	6	151
2017	More than 20 years in current department or agency	14	75
2014	Less than 3 years in current department or agency	15	101
2014	3 to 10 years in current department or agency	15	277
2014	11 to 20 years in current department or agency	10	145
2014	More than 20 years in current department or agency	13	90

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	104
2017	3 to 10 years in current department or agency	7	221
2017	11 to 20 years in current department or agency	8	151
2017	More than 20 years in current department or agency	10	75
2014	3 to 10 years in current department or agency	8	277
2014	11 to 20 years in current department or agency	11	145
2014	More than 20 years in current department or agency	10	90

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	104
2017	3 to 10 years in current department or agency	13	221
2017	11 to 20 years in current department or agency	12	151
2017	More than 20 years in current department or agency	18	75
2014	Less than 3 years in current department or agency	11	101
2014	3 to 10 years in current department or agency	10	277
2014	11 to 20 years in current department or agency	10	145
2014	More than 20 years in current department or agency	11	90

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	7	104
2017	3 to 10 years in current department or agency	15	221
2017	11 to 20 years in current department or agency	15	151
2017	More than 20 years in current department or agency	14	75
2014	Less than 3 years in current department or agency	9	101
2014	3 to 10 years in current department or agency	11	277
2014	11 to 20 years in current department or agency	13	145
2014	More than 20 years in current department or agency	9	90

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	26	104
2017	3 to 10 years in current department or agency	15	221
2017	11 to 20 years in current department or agency	15	151
2017	More than 20 years in current department or agency	7	75
2014	Less than 3 years in current department or agency	33	101
2014	3 to 10 years in current department or agency	10	277
2014	11 to 20 years in current department or agency	12	145
2014	More than 20 years in current department or agency	6	90

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	104
2017	3 to 10 years in current department or agency	10	221
2017	11 to 20 years in current department or agency	9	151
2014	Less than 3 years in current department or agency	11	101
2014	3 to 10 years in current department or agency	5	277
2014	11 to 20 years in current department or agency	9	145
2014	More than 20 years in current department or agency	6	90

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	104
2017	3 to 10 years in current department or agency	14	221
2017	11 to 20 years in current department or agency	13	151
2017	More than 20 years in current department or agency	15	75
2014	Less than 3 years in current department or agency	6	101
2014	3 to 10 years in current department or agency	9	277
2014	11 to 20 years in current department or agency	10	145
2014	More than 20 years in current department or agency	8	90

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	104
2017	3 to 10 years in current department or agency	28	221
2017	11 to 20 years in current department or agency	21	151
2017	More than 20 years in current department or agency	18	75
2014	Less than 3 years in current department or agency	23	101
2014	3 to 10 years in current department or agency	27	277
2014	11 to 20 years in current department or agency	24	145
2014	More than 20 years in current department or agency	24	90

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	104
2017	3 to 10 years in current department or agency	10	221
2017	11 to 20 years in current department or agency	7	151
2017	More than 20 years in current department or agency	7	75
2014	Less than 3 years in current department or agency	11	101
2014	3 to 10 years in current department or agency	7	277
2014	11 to 20 years in current department or agency	6	145

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	44	104
2017	3 to 10 years in current department or agency	50	221
2017	11 to 20 years in current department or agency	43	151
2017	More than 20 years in current department or agency	29	75
2014	Less than 3 years in current department or agency	39	101
2014	3 to 10 years in current department or agency	47	277
2014	11 to 20 years in current department or agency	37	145
2014	More than 20 years in current department or agency	34	90

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	221
2014	Less than 3 years in current department or agency	0	101
2014	11 to 20 years in current department or agency	0	145

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	41	104
2017	3 to 10 years in current department or agency	47	221
2017	11 to 20 years in current department or agency	56	151
2017	More than 20 years in current department or agency	39	75
2014	Less than 3 years in current department or agency	49	101
2014	3 to 10 years in current department or agency	46	277
2014	11 to 20 years in current department or agency	51	145
2014	More than 20 years in current department or agency	45	90

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	2	221
2017	More than 20 years in current department or agency	0	75

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	13	104
2017	3 to 10 years in current department or agency	14	221
2017	11 to 20 years in current department or agency	14	151
2017	More than 20 years in current department or agency	17	75
2014	Less than 3 years in current department or agency	10	101
2014	3 to 10 years in current department or agency	11	277
2014	11 to 20 years in current department or agency	11	145
2014	More than 20 years in current department or agency	20	90

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	60	40	110
2017	3 to 10 years in current department or agency	98	2	236
2017	11 to 20 years in current department or agency	99	1	160
2017	More than 20 years in current department or agency	100	0	78

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	12	12	3	2	36	15	65	10	999
2017	3 to 10 years in current department or agency	13	17	18	6	6	31	9	49	20	1648
2017	11 to 20 years in current department or agency	12	19	22	6	6	28	7	49	18	1262
2017	More than 20 years in current department or agency	14	22	19	6	6	27	5	54	18	593
2014	Less than 3 years in current department or agency	15	11	11	3	2	43	15	61	12	878
2014	3 to 10 years in current department or agency	11	16	18	7	5	35	9	48	20	1910
2014	11 to 20 years in current department or agency	12	20	20	6	5	31	7	50	18	1076
2014	More than 20 years in current department or agency	13	23	20	5	5	30	5	55	15	708

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	29	12	3	1	16	3	79	6	1002
2017	3 to 10 years in current department or agency	24	35	18	6	4	11	1	68	12	1645
2017	11 to 20 years in current department or agency	24	38	20	5	4	8	1	68	10	1261
2017	More than 20 years in current department or agency	26	40	17	6	3	8	0	72	10	592
2014	Less than 3 years in current department or agency	30	26	13	3	2	23	3	76	6	878
2014	3 to 10 years in current department or agency	21	33	20	6	4	15	1	64	12	1907
2014	11 to 20 years in current department or agency	21	35	20	6	4	13	1	65	11	1076
2014	More than 20 years in current department or agency	24	37	18	4	4	12	1	70	9	708

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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	37	9	10	6	6	13	70	19	1000
2017	3 to 10 years in current department or agency	24	55	9	7	2	1	3	82	9	1648
2017	11 to 20 years in current department or agency	27	58	9	4	1	0	2	87	4	1258
2017	More than 20 years in current department or agency	33	54	8	2	0	1	3	90	2	595
2014	Less than 3 years in current department or agency	20	41	10	9	5	5	11	72	17	878
2014	3 to 10 years in current department or agency	22	57	10	6	1	0	3	82	8	1909
2014	11 to 20 years in current department or agency	25	58	9	4	1	1	3	86	5	1076
2014	More than 20 years in current department or agency	30	55	8	3	0	0	4	89	3	707

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	11	17	15	4	3	34	16	57	14	997
2017	3 to 10 years in current department or agency	9	26	21	9	5	22	7	50	20	1646
2017	11 to 20 years in current department or agency	10	31	22	8	4	21	4	54	16	1260
2017	More than 20 years in current department or agency	11	33	25	9	4	15	4	54	15	594
2014	Less than 3 years in current department or agency	7	16	16	5	2	36	17	50	15	878
2014	3 to 10 years in current department or agency	7	23	24	9	4	26	6	45	19	1907
2014	11 to 20 years in current department or agency	8	27	23	11	5	21	5	47	22	1076
2014	More than 20 years in current department or agency	9	29	25	12	5	15	5	48	21	708

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	23	7	1	1	18	13	87	3	1001
2017	3 to 10 years in current department or agency	41	35	9	3	2	6	3	84	5	1649
2017	11 to 20 years in current department or agency	43	35	10	4	1	5	2	84	5	1259
2017	More than 20 years in current department or agency	43	37	8	2	1	6	3	88	4	595
2014	Less than 3 years in current department or agency	38	25	8	1	0	16	11	87	2	877
2014	3 to 10 years in current department or agency	36	35	11	4	2	9	3	81	7	1910
2014	11 to 20 years in current department or agency	37	38	12	3	1	6	2	82	5	1076
2014	More than 20 years in current department or agency	38	36	10	3	2	6	4	82	6	708

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	24	8	1	1	23	12	84	4	999
2017	3 to 10 years in current department or agency	29	36	13	5	3	10	3	75	10	1648
2017	11 to 20 years in current department or agency	29	38	15	5	3	8	2	75	9	1260
2017	More than 20 years in current department or agency	30	37	12	6	3	9	3	76	11	593
2014	Less than 3 years in current department or agency	28	26	9	3	1	22	11	80	6	877
2014	3 to 10 years in current department or agency	26	34	15	6	2	14	3	72	10	1908
2014	11 to 20 years in current department or agency	26	36	14	7	4	10	2	72	12	1076
2014	More than 20 years in current department or agency	27	34	16	6	4	10	4	70	12	708

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	5	95	1002
2017	3 to 10 years in current department or agency	7	93	1642
2017	11 to 20 years in current department or agency	7	93	1258
2017	More than 20 years in current department or agency	7	93	592
2014	Less than 3 years in current department or agency	5	95	876
2014	3 to 10 years in current department or agency	6	94	1906
2014	11 to 20 years in current department or agency	8	92	1072
2014	More than 20 years in current department or agency	5	95	707

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	28	55
2017	3 to 10 years in current department or agency	42	121
2017	11 to 20 years in current department or agency	30	82
2017	More than 20 years in current department or agency	43	43
2014	Less than 3 years in current department or agency	38	39
2014	3 to 10 years in current department or agency	33	124
2014	11 to 20 years in current department or agency	25	78
2014	More than 20 years in current department or agency	40	33

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	76	55
2017	3 to 10 years in current department or agency	75	121
2017	11 to 20 years in current department or agency	79	82
2017	More than 20 years in current department or agency	67	43
2014	Less than 3 years in current department or agency	70	39
2014	3 to 10 years in current department or agency	82	124
2014	11 to 20 years in current department or agency	92	78
2014	More than 20 years in current department or agency	75	33

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	55
2014	11 to 20 years in current department or agency	0	78

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	55
2017	3 to 10 years in current department or agency	121
2017	11 to 20 years in current department or agency	82
2017	More than 20 years in current department or agency	43
2014	Less than 3 years in current department or agency	39
2014	3 to 10 years in current department or agency	124
2014	11 to 20 years in current department or agency	78
2014	More than 20 years in current department or agency	33

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	55
2017	3 to 10 years in current department or agency	9	121
2014	Less than 3 years in current department or agency	18	39
2014	3 to 10 years in current department or agency	5	124

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	55
2017	3 to 10 years in current department or agency	6	121

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	11	82
2014	3 to 10 years in current department or agency	7	124

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	55
2017	3 to 10 years in current department or agency	21	121
2017	11 to 20 years in current department or agency	21	79
2017	More than 20 years in current department or agency	16	43
2014	Less than 3 years in current department or agency	21	39
2014	3 to 10 years in current department or agency	21	124
2014	11 to 20 years in current department or agency	19	79

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	23	55
2017	3 to 10 years in current department or agency	23	121
2017	11 to 20 years in current department or agency	23	79
2017	More than 20 years in current department or agency	11	43
2014	Less than 3 years in current department or agency	19	39
2014	3 to 10 years in current department or agency	19	124
2014	11 to 20 years in current department or agency	32	79

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	55
2017	3 to 10 years in current department or agency	11	121
2017	11 to 20 years in current department or agency	10	79
2017	More than 20 years in current department or agency	19	43
2014	3 to 10 years in current department or agency	16	124

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	6	121
2014	3 to 10 years in current department or agency	4	124
2014	11 to 20 years in current department or agency	7	79
2014	More than 20 years in current department or agency	0	33

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	35	55
2017	3 to 10 years in current department or agency	24	121
2017	11 to 20 years in current department or agency	17	79
2017	More than 20 years in current department or agency	42	43
2014	Less than 3 years in current department or agency	36	39
2014	3 to 10 years in current department or agency	19	124
2014	11 to 20 years in current department or agency	15	79
2014	More than 20 years in current department or agency	27	33

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	39	55
2017	3 to 10 years in current department or agency	42	121
2017	11 to 20 years in current department or agency	31	79
2017	More than 20 years in current department or agency	22	43
2014	Less than 3 years in current department or agency	44	39
2014	3 to 10 years in current department or agency	24	124
2014	11 to 20 years in current department or agency	22	79
2014	More than 20 years in current department or agency	23	33

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	79
2014	11 to 20 years in current department or agency	0	79

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	0	79

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	8	121
2014	3 to 10 years in current department or agency	4	124

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	55
2017	3 to 10 years in current department or agency	19	121
2017	11 to 20 years in current department or agency	21	79
2014	3 to 10 years in current department or agency	22	124
2014	11 to 20 years in current department or agency	14	79
2014	More than 20 years in current department or agency	16	33

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	121
2017	11 to 20 years in current department or agency	79
2017	More than 20 years in current department or agency	43

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	55
2017	3 to 10 years in current department or agency	10	121
2017	11 to 20 years in current department or agency	17	79
2017	More than 20 years in current department or agency	19	43
2014	3 to 10 years in current department or agency	11	124
2014	11 to 20 years in current department or agency	10	79
2014	More than 20 years in current department or agency	18	33

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	55
2017	3 to 10 years in current department or agency	121
2017	11 to 20 years in current department or agency	79
2017	More than 20 years in current department or agency	43
2014	Less than 3 years in current department or agency	39
2014	3 to 10 years in current department or agency	124

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	20	55
2017	3 to 10 years in current department or agency	20	121
2017	11 to 20 years in current department or agency	21	79
2017	More than 20 years in current department or agency	14	43
2014	Less than 3 years in current department or agency	13	39
2014	3 to 10 years in current department or agency	29	124
2014	11 to 20 years in current department or agency	32	79
2014	More than 20 years in current department or agency	31	33

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	30	55
2017	3 to 10 years in current department or agency	29	121
2017	11 to 20 years in current department or agency	29	81
2017	More than 20 years in current department or agency	36	43
2014	Less than 3 years in current department or agency	18	39
2014	3 to 10 years in current department or agency	27	123
2014	11 to 20 years in current department or agency	19	79
2014	More than 20 years in current department or agency	27	33

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	16	55
2017	3 to 10 years in current department or agency	14	121
2017	11 to 20 years in current department or agency	15	81
2017	More than 20 years in current department or agency	21	43
2014	3 to 10 years in current department or agency	13	123
2014	11 to 20 years in current department or agency	9	79
2014	More than 20 years in current department or agency	17	33

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	4	121
2017	11 to 20 years in current department or agency	6	81
2014	Less than 3 years in current department or agency	0	39
2014	3 to 10 years in current department or agency	7	123

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	12	55
2017	3 to 10 years in current department or agency	21	121
2017	11 to 20 years in current department or agency	21	81
2017	More than 20 years in current department or agency	17	43
2014	3 to 10 years in current department or agency	15	123
2014	11 to 20 years in current department or agency	14	79
2014	More than 20 years in current department or agency	18	33

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	7	121
2017	11 to 20 years in current department or agency	9	81
2014	Less than 3 years in current department or agency	0	39
2014	3 to 10 years in current department or agency	5	123

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	5	121
2017	11 to 20 years in current department or agency	7	81
2014	Less than 3 years in current department or agency	0	39
2014	3 to 10 years in current department or agency	4	123
2014	11 to 20 years in current department or agency	7	79

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in current department or agency	9	81
2014	Less than 3 years in current department or agency	13	39
2014	3 to 10 years in current department or agency	6	123
2014	11 to 20 years in current department or agency	7	79
2014	More than 20 years in current department or agency	18	33

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	9	121
2017	11 to 20 years in current department or agency	7	81
2017	More than 20 years in current department or agency	0	43
2014	3 to 10 years in current department or agency	5	123
2014	11 to 20 years in current department or agency	6	79
2014	More than 20 years in current department or agency	15	33

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	57	55
2017	3 to 10 years in current department or agency	49	121
2017	11 to 20 years in current department or agency	45	81
2017	More than 20 years in current department or agency	47	43
2014	Less than 3 years in current department or agency	58	39
2014	3 to 10 years in current department or agency	56	123
2014	11 to 20 years in current department or agency	65	79
2014	More than 20 years in current department or agency	49	33

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	4	115
2017	More than 20 years in current department or agency	0	39
2014	3 to 10 years in current department or agency	7	118

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	33	53
2017	3 to 10 years in current department or agency	21	115
2017	11 to 20 years in current department or agency	14	74
2017	More than 20 years in current department or agency	14	39
2014	Less than 3 years in current department or agency	18	39
2014	3 to 10 years in current department or agency	14	118
2014	11 to 20 years in current department or agency	8	74
2014	More than 20 years in current department or agency	29	32

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	53
2017	11 to 20 years in current department or agency	8	74
2014	More than 20 years in current department or agency	0	32

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	More than 20 years in current department or agency	39
2014	3 to 10 years in current department or agency	118
2014	11 to 20 years in current department or agency	74
2014	More than 20 years in current department or agency	32

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	0	53
2017	3 to 10 years in current department or agency	6	115
2017	11 to 20 years in current department or agency	13	74
2014	Less than 3 years in current department or agency	11	39

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	53
2017	3 to 10 years in current department or agency	14	115
2014	Less than 3 years in current department or agency	35	39
2014	3 to 10 years in current department or agency	5	118
2014	11 to 20 years in current department or agency	9	74
2014	More than 20 years in current department or agency	0	32

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	14	53
2017	3 to 10 years in current department or agency	10	115
2017	11 to 20 years in current department or agency	9	74
2014	3 to 10 years in current department or agency	6	118
2014	11 to 20 years in current department or agency	9	74
2014	More than 20 years in current department or agency	19	32

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	9	53
2017	3 to 10 years in current department or agency	13	115
2017	11 to 20 years in current department or agency	11	74
2014	3 to 10 years in current department or agency	7	118
2014	11 to 20 years in current department or agency	6	74

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	18	53
2017	3 to 10 years in current department or agency	28	115
2017	11 to 20 years in current department or agency	28	74
2017	More than 20 years in current department or agency	32	39
2014	Less than 3 years in current department or agency	24	39
2014	3 to 10 years in current department or agency	26	118
2014	11 to 20 years in current department or agency	21	74
2014	More than 20 years in current department or agency	16	32

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	14	115
2017	11 to 20 years in current department or agency	7	74
2014	3 to 10 years in current department or agency	7	118

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	53
2017	3 to 10 years in current department or agency	48	115
2017	11 to 20 years in current department or agency	43	74
2017	More than 20 years in current department or agency	33	39
2014	Less than 3 years in current department or agency	43	39
2014	3 to 10 years in current department or agency	44	118
2014	11 to 20 years in current department or agency	40	74
2014	More than 20 years in current department or agency	34	32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	64	53
2017	3 to 10 years in current department or agency	55	115
2017	11 to 20 years in current department or agency	65	74
2017	More than 20 years in current department or agency	61	39
2014	Less than 3 years in current department or agency	58	39
2014	3 to 10 years in current department or agency	64	118
2014	11 to 20 years in current department or agency	73	74
2014	More than 20 years in current department or agency	66	32

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	Less than 3 years in current department or agency	53
2017	3 to 10 years in current department or agency	115
2017	More than 20 years in current department or agency	39

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	17	53
2017	3 to 10 years in current department or agency	6	115
2017	11 to 20 years in current department or agency	17	74
2014	3 to 10 years in current department or agency	10	118
2014	11 to 20 years in current department or agency	14	74
2014	More than 20 years in current department or agency	25	32

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	60	40	55
2017	3 to 10 years in current department or agency	96	4	120
2017	11 to 20 years in current department or agency	99	1	81
2017	More than 20 years in current department or agency	100	0	43

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	20	11	12	1	1	40	14	69	4	1000
2017	3 to 10 years in current department or agency	12	16	20	3	2	38	9	53	10	1644
2017	11 to 20 years in current department or agency	12	18	19	3	2	38	7	55	9	1257
2017	More than 20 years in current department or agency	15	18	22	2	3	34	6	54	9	595
2014	Less than 3 years in current department or agency	16	11	11	1	1	46	14	67	6	879
2014	3 to 10 years in current department or agency	12	14	18	3	2	43	8	53	9	1910
2014	11 to 20 years in current department or agency	11	17	20	3	3	40	6	53	11	1076
2014	More than 20 years in current department or agency	14	18	22	2	1	36	7	56	7	708

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	25	11	2	1	20	4	83	3	998
2017	3 to 10 years in current department or agency	25	34	18	3	2	15	2	72	6	1644
2017	11 to 20 years in current department or agency	25	36	20	4	2	12	1	70	7	1261
2017	More than 20 years in current department or agency	27	37	20	3	2	10	1	72	6	595
2014	Less than 3 years in current department or agency	34	25	11	2	1	24	3	81	4	879
2014	3 to 10 years in current department or agency	23	31	18	4	2	21	1	70	7	1909
2014	11 to 20 years in current department or agency	23	31	19	4	3	19	1	68	8	1075
2014	More than 20 years in current department or agency	26	35	15	3	2	17	1	75	6	708

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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	17	23	22	15	21	1	1	41	37	1000
2017	3 to 10 years in current department or agency	13	22	21	18	25	0	2	35	43	1646
2017	11 to 20 years in current department or agency	14	26	19	17	21	1	2	42	39	1259
2017	More than 20 years in current department or agency	20	26	21	13	19	0	1	47	32	595

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	26	31	26	9	7	1	58	16	996
2017	3 to 10 years in current department or agency	11	27	31	17	13	1	39	30	1645
2017	11 to 20 years in current department or agency	10	25	29	23	12	0	35	35	1259
2017	More than 20 years in current department or agency	9	30	30	18	12	1	39	31	595

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	27	18	8	5	1	2	68	14	994
2017	3 to 10 years in current department or agency	19	34	22	13	9	0	2	54	23	1647
2017	11 to 20 years in current department or agency	14	34	25	15	10	0	1	49	25	1259
2017	More than 20 years in current department or agency	16	34	25	15	8	0	1	51	24	594

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	25	21	10	9	1	3	57	21	1000
2017	3 to 10 years in current department or agency	13	23	25	19	18	0	2	37	37	1649
2017	11 to 20 years in current department or agency	11	22	24	24	16	1	1	34	41	1260
2017	More than 20 years in current department or agency	11	24	26	21	17	1	1	35	38	593

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	24	11	4	3	1	7	80	7	996
2017	3 to 10 years in current department or agency	36	30	15	8	4	0	7	71	13	1646
2017	11 to 20 years in current department or agency	30	32	17	8	4	1	9	68	13	1260
2017	More than 20 years in current department or agency	31	34	16	7	5	1	7	70	13	595

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	31	19	7	5	0	69	12	991
2017	3 to 10 years in current department or agency	22	33	23	13	8	1	56	21	1644
2017	11 to 20 years in current department or agency	20	31	26	13	8	1	52	22	1258
2017	More than 20 years in current department or agency	24	39	22	10	5	1	63	15	593

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	31	18	7	4	1	1	71	11	991
2017	3 to 10 years in current department or agency	23	31	26	11	7	1	2	55	19	1644
2017	11 to 20 years in current department or agency	18	35	28	12	5	0	2	54	17	1256
2017	More than 20 years in current department or agency	20	38	24	12	5	0	1	59	17	590

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	33	34	18	8	4	1	2	69	12	991
2017	3 to 10 years in current department or agency	19	33	24	13	8	0	1	54	21	1643
2017	11 to 20 years in current department or agency	16	35	26	15	6	0	2	51	22	1257
2017	More than 20 years in current department or agency	14	35	27	16	7	0	1	49	23	593

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	32	18	10	5	1	1	65	16	993
2017	3 to 10 years in current department or agency	24	32	22	12	7	0	1	58	20	1644
2017	11 to 20 years in current department or agency	22	34	24	12	6	0	2	57	19	1259
2017	More than 20 years in current department or agency	24	35	23	11	7	0	1	59	17	594

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	35	17	6	4	1	1	73	10	992
2017	3 to 10 years in current department or agency	27	35	21	10	6	1	1	63	16	1643
2017	11 to 20 years in current department or agency	22	35	23	13	5	1	2	58	18	1257
2017	More than 20 years in current department or agency	18	34	29	10	8	0	1	52	19	594

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	21	11	3	2	1	84	5	1000
2017	3 to 10 years in current department or agency	54	26	12	5	2	1	81	7	1645
2017	11 to 20 years in current department or agency	53	28	11	4	3	2	82	7	1259
2017	More than 20 years in current department or agency	56	28	10	3	1	2	85	5	593

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	82	8	3	1	2	4	94	3	999
2017	3 to 10 years in current department or agency	73	12	5	3	3	3	89	6	1647
2017	11 to 20 years in current department or agency	72	14	4	4	3	3	89	7	1260
2017	More than 20 years in current department or agency	75	12	5	3	1	3	90	4	594

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	19	6	2	2	3	89	4	999
2017	3 to 10 years in current department or agency	51	31	11	3	2	2	83	6	1643
2017	11 to 20 years in current department or agency	51	32	10	4	2	2	85	5	1262
2017	More than 20 years in current department or agency	57	29	9	1	1	2	88	3	589

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	13	7	4	3	3	86	7	998
2017	3 to 10 years in current department or agency	55	21	10	7	5	2	78	12	1645
2017	11 to 20 years in current department or agency	54	24	10	6	4	2	80	10	1259
2017	More than 20 years in current department or agency	58	25	9	4	3	2	84	7	595

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	7	2	1	1	23	95	2	999
2017	3 to 10 years in current department or agency	56	12	4	2	1	24	90	4	1641
2017	11 to 20 years in current department or agency	50	18	5	3	1	23	88	5	1257
2017	More than 20 years in current department or agency	50	20	8	2	1	19	86	4	592

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	13	4	1	0	0	6	94	2	994
2017	3 to 10 years in current department or agency	67	18	5	2	1	1	7	91	4	1638
2017	11 to 20 years in current department or agency	64	21	6	2	1	0	7	92	2	1254
2017	More than 20 years in current department or agency	63	22	7	2	1	0	6	90	3	585

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	14	9	7	8	0	4	74	16	999
2017	3 to 10 years in current department or agency	67	17	6	3	4	1	3	87	7	1646
2017	11 to 20 years in current department or agency	68	17	6	2	1	1	4	90	4	1260
2017	More than 20 years in current department or agency	77	13	3	1	1	1	4	95	2	594

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	27	13	4	2	2	81	6	999
2017	3 to 10 years in current department or agency	47	32	11	5	2	2	81	7	1645
2017	11 to 20 years in current department or agency	46	32	14	4	2	3	80	6	1256
2017	More than 20 years in current department or agency	50	31	13	2	2	2	83	4	593

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	40	31	8	4	57	12	999
2017	3 to 10 years in current department or agency	7	30	40	16	6	37	23	1647
2017	11 to 20 years in current department or agency	6	28	46	14	6	34	20	1261
2017	More than 20 years in current department or agency	8	30	43	14	5	38	19	594

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	13	35	28	19	47	18	1001
2017	3 to 10 years in current department or agency	7	21	41	22	8	30	29	1645
2017	11 to 20 years in current department or agency	7	21	43	23	5	28	28	1258
2017	More than 20 years in current department or agency	6	20	46	21	6	28	26	592

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	25	40	14	8	3	9	1	72	12	1000
2017	3 to 10 years in current department or agency	19	43	19	10	5	3	0	65	15	1646
2017	11 to 20 years in current department or agency	20	47	17	8	4	3	0	70	12	1261
2017	More than 20 years in current department or agency	23	47	15	6	4	4	0	73	10	595

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	29	45	11	7	5	4	1	77	12	999
2017	3 to 10 years in current department or agency	16	39	18	16	9	2	0	56	26	1645
2017	11 to 20 years in current department or agency	15	42	19	15	7	2	0	58	23	1262
2017	More than 20 years in current department or agency	18	42	18	13	7	1	0	61	21	594

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	12	88	998
2017	3 to 10 years in current department or agency	16	84	1647
2017	11 to 20 years in current department or agency	14	86	1258
2017	More than 20 years in current department or agency	11	89	593
2014	Less than 3 years in current department or agency	11	89	875
2014	3 to 10 years in current department or agency	15	85	1906
2014	11 to 20 years in current department or agency	12	88	1071
2014	More than 20 years in current department or agency	13	87	707

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	78	22	126
2017	3 to 10 years in current department or agency	74	26	260
2017	11 to 20 years in current department or agency	74	26	180
2017	More than 20 years in current department or agency	74	26	63
2014	Less than 3 years in current department or agency	87	13	99
2014	3 to 10 years in current department or agency	83	17	292
2014	11 to 20 years in current department or agency	74	26	130
2014	More than 20 years in current department or agency	76	24	91

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	39	4	2	1	0	0	93	3	99
2017	3 to 10 years in current department or agency	56	32	3	4	2	2	1	90	7	194
2017	11 to 20 years in current department or agency	47	38	7	5	1	1	1	87	6	133
2017	More than 20 years in current department or agency	63	26	2	7	2	0	0	89	9	47
2014	Less than 3 years in current department or agency	62	23	3	6	5	0	1	86	11	86
2014	3 to 10 years in current department or agency	58	29	5	6	3	0	0	87	9	244
2014	11 to 20 years in current department or agency	55	30	8	6	1	0	0	85	7	96
2014	More than 20 years in current department or agency	71	22	5	0	3	0	0	93	3	69

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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	19	20	23	14	16	5	2	20	80	1003
2017	3 to 10 years in current department or agency	18	23	23	14	18	3	0	19	81	1648
2017	11 to 20 years in current department or agency	26	27	19	13	11	4	1	27	73	1261
2017	More than 20 years in current department or agency	30	29	19	8	9	5	0	31	69	594

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	32	745
2017	3 to 10 years in current department or agency	21	1286
2017	11 to 20 years in current department or agency	12	873
2017	More than 20 years in current department or agency	6	384

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	48	745
2017	3 to 10 years in current department or agency	43	1286
2017	11 to 20 years in current department or agency	29	873
2017	More than 20 years in current department or agency	21	384

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	22	745
2017	3 to 10 years in current department or agency	18	1286
2017	11 to 20 years in current department or agency	15	873
2017	More than 20 years in current department or agency	11	384

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	29	745
2017	3 to 10 years in current department or agency	58	1286
2017	11 to 20 years in current department or agency	59	873
2017	More than 20 years in current department or agency	58	384

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	4	745
2017	3 to 10 years in current department or agency	13	1286
2017	11 to 20 years in current department or agency	10	873
2017	More than 20 years in current department or agency	2	384

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	43	745
2017	3 to 10 years in current department or agency	38	1286
2017	11 to 20 years in current department or agency	43	873
2017	More than 20 years in current department or agency	45	384

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	5	42	22	12	4	15	734
2017	3 to 10 years in current department or agency	4	37	21	12	5	21	1265
2017	11 to 20 years in current department or agency	4	44	20	8	5	17	856
2017	More than 20 years in current department or agency	7	44	20	8	4	17	379

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	16	28	13	17	18	2	6	48	38	748
2017	3 to 10 years in current department or agency	7	19	16	21	30	2	6	28	55	1295
2017	11 to 20 years in current department or agency	6	18	19	20	27	2	8	26	53	879
2017	More than 20 years in current department or agency	5	19	15	23	28	2	8	27	56	385

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	4	9	10	19	50	3	5	14	75	748
2017	3 to 10 years in current department or agency	1	6	8	17	61	2	5	7	84	1294
2017	11 to 20 years in current department or agency	1	6	14	17	51	3	8	8	76	879
2017	More than 20 years in current department or agency	0	8	11	20	47	3	11	9	78	385

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 106. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 11. I get a sense of satisfaction from my work.

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 20. Overall, I like my job.

Question 21. I can complete my assigned workload during my regular working hours.

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 29. In my work unit, individuals behave in a respectful manner.

My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Question 36. My immediate supervisor seems to care about me as a person.

Question 37. I am satisfied with the quality of supervision I receive.

Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Question 51. The training offered by my department or agency is available in the official language of my choice.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Harassment

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Question 64a. From whom did you experience harassment on the job? Co-workers

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me