2017 Public Service Employee Survey Results for Environment and Climate Change Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 47 5 12 4 0 0 79 16 4378
2017 Part-time 35 46 5 12 1 0 0 81 13 194
2014 Full-time 32 49 5 10 4 0 0 81 14 4426
2014 Part-time 39 46 5 7 2 0 0 85 10 213
2011 Full-time 33 48 5 11 3 0 0 81 14 4254
2011 Part-time 44 42 2 9 2 0 0 87 12 127
2008 Full-time 35 48 5 9 3 0 0 83 12 3948
2008 Part-time 49 38 6 7 0 0 0 87 7 125

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 23 5 3 1 0 1 91 5 4369
2017 Part-time 72 20 3 2 1 1 1 94 3 194
2014 Full-time 66 23 4 3 2 1 1 91 5 4426
2014 Part-time 70 23 2 3 1 0 0 94 4 213
2011 Full-time 66 22 5 4 1 1 1 90 6 4257
2011 Part-time 68 20 6 2 2 0 1 89 5 126
2008 Full-time 68 21 4 4 2 0 1 90 6 3941
2008 Part-time 67 21 2 7 1 2 0 91 8 125

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 19 6 8 4 0 1 82 12 4374
2017 Part-time 60 20 6 8 6 0 0 81 14 194
2014 Full-time 61 19 6 8 4 0 1 81 13 4425
2014 Part-time 65 19 4 7 4 0 0 84 11 213
2011 Full-time 60 18 6 10 5 0 1 80 14 4253
2011 Part-time 64 18 7 5 3 0 2 84 9 127
2008 Full-time 63 18 5 8 5 0 2 82 13 3944
2008 Part-time 58 26 2 10 3 0 1 84 14 125

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 36 6 8 4 0 0 82 12 4371
2017 Part-time 51 33 5 6 4 1 0 85 10 194
2014 Full-time 46 36 6 8 4 0 0 82 13 4425
2014 Part-time 56 28 5 10 2 0 0 84 11 212
2011 Full-time 41 40 8 8 4 0 0 81 11 4253
2011 Part-time 53 37 2 8 0 0 0 91 8 127

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 42 12 12 5 0 0 72 16 4377
2017 Part-time 31 46 9 9 4 0 1 77 13 194
2014 Full-time 28 42 12 13 5 0 0 70 18 4425
2014 Part-time 30 46 9 10 4 0 1 76 15 213
2011 Full-time 24 43 14 13 6 0 1 68 18 4254
2011 Part-time 25 41 14 11 3 0 5 70 15 127
2008 Full-time 22 40 16 15 7 0 1 63 21 3946
2008 Part-time 29 31 15 14 7 1 3 63 22 126

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 39 7 5 2 0 0 86 7 4374
2017 Part-time 40 42 9 6 3 0 1 82 9 193
2014 Full-time 42 41 8 6 2 0 0 84 8 4425
2014 Part-time 42 34 15 4 5 0 0 76 9 213
2011 Full-time 45 38 8 6 3 0 0 83 9 4257
2011 Part-time 46 32 10 6 5 1 0 79 11 127
2008 Full-time 42 41 9 6 2 0 0 83 8 3943
2008 Part-time 36 44 12 4 3 1 1 81 7 125

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 37 6 5 2 0 0 87 7 4370
2017 Part-time 46 39 7 5 2 0 0 86 7 193
2014 Full-time 46 39 6 6 2 0 0 86 8 4426
2014 Part-time 43 35 9 10 3 0 0 78 13 213
2011 Full-time 45 41 6 5 2 0 0 87 7 4255
2011 Part-time 42 38 12 3 4 0 1 81 7 127
2008 Full-time 43 44 6 5 2 0 0 87 7 3948
2008 Part-time 32 46 11 8 3 1 0 78 11 126

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 36 6 4 2 0 0 88 6 4364
2017 Part-time 55 35 5 4 1 0 0 90 5 192
2014 Full-time 50 38 6 5 1 0 0 88 6 4419
2014 Part-time 55 36 5 4 0 0 0 91 4 213

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 34 11 7 4 0 0 78 12 4370
2017 Part-time 61 28 5 0 3 1 1 91 3 193
2014 Full-time 38 34 13 9 5 1 1 73 14 4423
2014 Part-time 56 27 4 7 3 1 2 86 10 213
2011 Full-time 34 39 11 9 5 1 1 74 14 4256
2011 Part-time 56 28 5 5 1 1 4 88 7 127

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 23 11 13 12 2 11 58 30 4370
2017 Part-time 35 18 12 9 7 3 16 65 20 193
2014 Full-time 27 23 11 14 13 2 10 56 31 4424
2014 Part-time 32 21 7 8 7 3 21 70 20 213
2011 Full-time 22 23 9 15 20 2 9 51 39 4258
2011 Part-time 32 16 11 7 10 2 22 63 22 127
2008 Full-time 25 23 9 16 16 2 8 53 36 3940
2008 Part-time 24 28 12 10 11 3 13 61 25 124

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 46 10 6 4 0 0 80 10 4377
2017 Part-time 33 51 7 7 2 0 0 84 9 194
2014 Full-time 30 47 11 9 4 0 0 77 12 4425
2014 Part-time 33 44 10 9 4 0 0 77 13 213
2011 Full-time 31 44 11 8 5 0 0 76 13 4258
2011 Part-time 34 41 13 7 6 0 0 75 12 127
2008 Full-time 33 44 11 8 4 0 0 77 13 3932
2008 Part-time 26 50 10 8 6 0 0 76 14 126

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 38 15 12 7 0 0 66 20 4372
2017 Part-time 30 41 14 9 5 0 0 72 14 194
2014 Full-time 23 38 16 14 8 0 0 61 22 4425
2014 Part-time 26 45 12 13 4 1 0 71 17 213
2011 Full-time 20 37 17 15 9 0 0 58 25 4259
2011 Part-time 31 38 10 14 7 1 0 70 20 127

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 43 12 10 4 0 0 74 14 4373
2017 Part-time 32 43 13 8 4 0 0 76 11 194

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 41 9 6 3 0 0 82 9 4369
2017 Part-time 38 45 7 6 3 1 0 84 9 193
2014 Full-time 37 42 11 6 3 0 0 80 9 4424
2014 Part-time 40 38 10 6 5 0 0 79 11 212
2011 Full-time 33 45 12 7 4 1 0 78 10 4260
2011 Part-time 37 43 9 7 2 1 0 82 10 127
2008 Full-time 35 41 11 8 4 1 0 78 12 3943
2008 Part-time 26 44 16 8 6 0 0 70 13 126

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 40 14 10 6 0 0 70 16 4366
2017 Part-time 33 41 14 10 2 0 0 74 12 194

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 37 8 3 1 0 0 88 4 4363
2017 Part-time 45 42 10 2 1 0 0 87 3 194
2014 Full-time 56 32 7 3 1 0 0 88 4 4424
2014 Part-time 50 36 6 6 2 0 0 87 7 213
2011 Full-time 53 35 8 3 1 0 0 88 4 4255
2011 Part-time 49 31 15 4 1 0 0 80 5 127

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 44 11 10 5 0 0 74 14 4360
2017 Part-time 33 42 12 9 3 0 0 76 12 194
2014 Full-time 23 44 14 13 6 0 0 67 19 4426
2014 Part-time 23 46 13 8 9 1 0 70 17 213
2011 Full-time 24 45 13 11 7 0 0 68 18 4253
2011 Part-time 27 43 17 6 5 0 1 72 11 127

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 37 13 10 5 0 0 72 15 4363
2017 Part-time 42 32 11 9 5 0 1 75 14 194
2014 Full-time 31 37 14 11 6 0 0 68 17 4424
2014 Part-time 32 39 14 6 9 0 0 71 15 213

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 39 16 10 5 0 1 69 16 4361
2017 Part-time 35 37 17 6 4 1 0 73 10 194
2014 Full-time 27 40 16 11 5 0 1 68 16 4422
2014 Part-time 33 41 11 8 5 0 1 75 13 213
2011 Full-time 29 43 14 10 4 1 1 72 13 4252
2011 Part-time 36 44 10 8 2 1 1 81 9 127

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 42 9 5 2 0 0 83 8 4364
2017 Part-time 41 44 9 5 1 0 0 85 6 193
2014 Full-time 39 43 11 5 2 0 0 82 8 4423
2014 Part-time 42 38 10 7 4 0 0 80 10 213
2011 Full-time 38 44 10 6 3 0 0 82 8 4258
2011 Part-time 43 33 13 7 2 1 0 77 10 127
2008 Full-time 39 44 8 6 2 0 0 83 8 3944
2008 Part-time 39 40 10 9 2 0 0 79 11 125

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 37 18 7 5 0 1 70 12 4379
2017 Part-time 41 37 12 5 2 0 3 80 7 194
2014 Full-time 30 37 18 9 5 0 1 67 14 4424
2014 Part-time 43 35 14 4 3 1 0 79 7 213
2011 Full-time 27 36 20 9 6 0 1 64 16 4260
2011 Part-time 41 41 11 5 2 0 0 81 8 127
2008 Full-time 22 35 22 13 8 0 0 57 21 3943
2008 Part-time 31 39 19 7 4 0 0 69 11 126

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 22 39 19 8 1 2 27 32 4351
2017 Part-time 7 21 36 18 12 2 5 32 30 194
2014 Full-time 9 27 39 18 5 1 1 24 37 4417
2014 Part-time 6 24 40 15 10 1 3 27 32 213
2011 Full-time 13 31 36 14 4 1 2 19 45 4248
2011 Part-time 7 23 35 21 8 1 5 31 31 127
2008 Full-time 13 33 35 13 4 1 1 16 47 3931
2008 Part-time 13 28 40 13 3 0 2 17 42 126

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 18 30 24 12 3 3 38 29 4346
2017 Part-time 7 14 30 21 17 5 5 42 24 194
2014 Full-time 10 22 32 22 9 3 2 33 34 4414
2014 Part-time 10 19 28 20 15 4 4 38 31 213
2011 Full-time 20 27 29 14 5 2 2 21 49 4248
2011 Part-time 14 25 21 16 15 4 5 34 42 127
2008 Full-time 22 29 27 13 5 2 2 19 53 3937
2008 Part-time 24 25 29 13 9 1 0 22 49 126

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 27 29 12 6 1 3 19 51 4355
2017 Part-time 16 28 31 11 5 2 7 18 48 194
2014 Full-time 29 28 26 10 4 2 2 14 59 4419
2014 Part-time 33 24 23 7 9 2 3 16 60 213
2011 Full-time 28 30 25 9 4 1 3 14 60 4246
2011 Part-time 23 28 26 7 9 3 5 17 55 127
2008 Full-time 33 29 23 9 4 1 2 13 63 3934
2008 Part-time 35 29 16 6 8 3 3 15 69 126

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 18 34 24 13 1 2 39 27 4337
2017 Part-time 6 9 31 28 18 1 7 50 16 194
2014 Full-time 8 20 34 25 9 1 2 35 29 4400
2014 Part-time 8 17 33 24 15 1 2 41 25 212
2011 Full-time 11 22 34 23 7 1 2 31 34 4244
2011 Part-time 6 17 26 26 17 3 5 47 25 126
2008 Full-time 13 22 33 22 8 1 2 31 36 3932
2008 Part-time 10 18 30 28 12 1 2 41 29 126

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 25 28 14 9 2 3 25 45 4354
2017 Part-time 13 16 25 21 13 2 10 38 33 193
2014 Full-time 21 28 27 13 7 2 3 21 51 4413
2014 Part-time 14 22 28 18 12 2 4 32 38 212
2011 Full-time 25 29 27 11 5 1 3 16 56 4252
2011 Part-time 12 25 24 15 14 3 6 32 42 127
2008 Full-time 22 27 27 14 6 1 3 21 51 3931
2008 Part-time 13 24 32 20 8 2 1 29 38 126

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 17 28 22 15 3 5 40 30 4351
2017 Part-time 8 14 24 20 17 6 11 44 27 194
2014 Full-time 8 16 29 28 13 3 4 44 25 4414
2014 Part-time 8 11 27 27 14 5 8 47 22 213
2011 Full-time 10 18 28 24 12 2 5 39 31 4246
2011 Part-time 5 17 23 23 18 6 8 48 25 125
2008 Full-time 15 24 27 18 9 3 4 28 42 3937
2008 Part-time 18 19 18 22 16 3 3 41 40 126

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 25 30 12 7 2 3 21 48 4356
2017 Part-time 15 21 33 11 7 6 7 20 41 194
2014 Full-time 21 26 31 12 6 3 2 19 49 4417
2014 Part-time 21 21 25 16 8 4 5 26 46 213
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 17 5 5 2 0 3 87 7 4376
2017 Part-time 64 23 5 2 4 0 1 89 7 194
2014 Full-time 69 16 5 5 2 0 3 87 7 4425
2014 Part-time 72 13 4 6 2 0 3 89 8 213
2011 Full-time 64 17 6 6 3 0 4 85 9 4256
2011 Part-time 63 15 4 7 3 0 7 84 11 127
2008 Full-time 65 15 5 5 4 0 6 85 10 3942
2008 Part-time 62 18 5 5 5 0 7 85 10 126

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 32 14 9 6 6 5 67 17 4373
2017 Part-time 33 28 10 7 6 8 8 72 16 194
2014 Full-time 30 32 14 9 6 5 4 69 16 4422
2014 Part-time 34 30 11 7 5 7 7 74 14 213

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 31 9 8 6 1 0 77 14 4373
2017 Part-time 49 32 6 7 4 0 0 82 11 194
2014 Full-time 45 32 8 8 5 1 0 78 14 4425
2014 Part-time 51 27 8 7 4 1 1 81 11 213

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 36 11 9 5 2 1 75 14 4373
2017 Part-time 46 37 6 5 3 3 0 86 8 194
2014 Full-time 35 41 9 9 3 2 1 78 12 4423
2014 Part-time 46 32 9 7 3 2 1 81 10 213
2011 Full-time 31 40 11 10 5 2 1 74 15 4257
2011 Part-time 46 37 4 8 2 1 2 85 11 127
2008 Full-time 32 38 12 10 5 2 1 72 16 3946
2008 Part-time 35 40 8 8 3 1 3 79 12 126

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 30 13 9 7 10 1 68 18 4373
2017 Part-time 32 29 10 10 5 11 2 71 17 193
2014 Full-time 32 31 13 9 6 8 1 69 17 4424
2014 Part-time 36 26 12 10 4 9 3 70 16 213
2011 Full-time 30 31 13 10 7 7 2 67 19 4256
2011 Part-time 34 29 8 8 5 14 1 76 15 127
2008 Full-time 31 30 13 10 7 7 1 67 19 3945
2008 Part-time 30 33 7 12 5 9 3 71 20 126

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 21 18 15 10 19 5 43 33 4371
2017 Part-time 13 21 11 16 7 23 8 50 34 194
2014 Full-time 11 23 18 16 11 17 4 43 34 4422
2014 Part-time 9 18 19 13 8 26 9 40 31 213

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 35 7 6 3 0 0 85 8 4373
2017 Part-time 61 29 4 4 2 0 0 90 6 194
2014 Full-time 47 38 7 5 2 0 0 86 7 4420
2014 Part-time 56 32 6 5 1 0 0 88 6 213
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 37 10 8 4 1 0 77 12 4375
2017 Part-time 43 38 8 7 3 0 1 82 10 194
2014 Full-time 37 37 11 8 5 1 0 75 13 4425
2014 Part-time 39 33 10 10 5 1 1 74 15 212
2011 Full-time 32 38 13 10 6 0 0 71 16 4253
2011 Part-time 39 37 6 11 6 0 1 77 17 127
2008 Full-time 27 37 13 12 9 1 1 65 22 3943
2008 Part-time 30 39 11 12 6 1 1 70 19 126

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 33 9 6 4 2 0 81 10 4374
2017 Part-time 55 31 5 6 2 1 0 87 8 194
2014 Full-time 44 33 11 6 4 2 1 78 10 4421
2014 Part-time 54 26 10 5 4 1 1 81 9 213
2011 Full-time 38 35 12 8 4 2 1 75 13 4256
2011 Part-time 57 22 8 8 3 2 1 80 11 127
2008 Full-time 37 33 12 9 6 2 1 72 15 3938
2008 Part-time 38 39 10 7 4 2 1 79 11 126

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 35 9 8 4 1 0 79 12 4371
2017 Part-time 51 36 5 5 2 1 0 88 7 194
2014 Full-time 40 35 10 9 4 1 0 76 13 4425
2014 Part-time 50 29 9 6 4 1 0 81 10 213
2011 Full-time 35 37 11 11 5 0 0 73 16 4255
2011 Part-time 51 30 5 9 6 1 0 81 14 127
2008 Full-time 32 36 11 11 8 1 0 69 20 3943
2008 Part-time 37 33 12 13 6 0 0 70 18 126

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 80 11 3 2 1 0 2 94 3 4369
2017 Part-time 82 13 1 1 1 0 1 97 2 194
2014 Full-time 78 12 3 2 2 0 3 93 4 4425
2014 Part-time 81 12 2 0 1 0 3 97 1 213
2011 Full-time 76 12 3 2 2 0 4 92 4 4256
2011 Part-time 81 10 1 1 3 0 3 94 4 127
2008 Full-time 78 9 3 2 2 0 5 93 4 3945
2008 Part-time 81 7 1 4 1 0 6 93 5 124

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 26 7 5 4 3 4 84 9 4373
2017 Part-time 70 17 3 4 2 1 4 91 6 191
2014 Full-time 48 26 8 5 4 4 5 81 10 4423
2014 Part-time 68 18 7 1 3 1 2 89 4 213
2011 Full-time 42 30 9 7 6 2 3 76 14 4254
2011 Part-time 66 22 2 5 1 0 4 92 6 127

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 26 7 5 4 1 0 85 9 4376
2017 Part-time 66 22 5 3 3 0 0 88 7 193

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 24 8 4 4 1 0 84 7 4375
2017 Part-time 67 20 6 2 4 0 0 87 7 193

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 28 9 6 4 0 0 80 11 4367
2017 Part-time 61 23 8 5 3 0 0 84 8 193
2014 Full-time 47 30 11 7 4 0 0 78 11 4423
2014 Part-time 53 28 7 8 3 1 0 82 11 213
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 33 18 11 5 5 10 61 18 1323
2017 Part-time 12 39 9 7 4 4 25 72 16 24
2014 Full-time 21 32 17 9 5 5 11 63 17 1296
2014 Part-time 11 31 18 12 6 6 16 54 23 38

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 34 15 8 5 9 0 68 15 4376
2017 Part-time 35 30 16 4 4 10 0 72 10 193
2014 Full-time 25 34 16 9 6 10 0 66 16 4422
2014 Part-time 36 24 14 7 2 17 0 73 11 213
2011 Full-time 19 31 21 12 9 9 1 55 23 4250
2011 Part-time 26 34 14 6 4 13 3 71 12 127

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 34 19 14 9 3 0 57 23 4374
2017 Part-time 26 30 22 12 6 6 0 59 18 192
2014 Full-time 19 33 20 15 9 3 0 54 25 4422
2014 Part-time 24 34 14 16 6 6 0 62 23 213
2011 Full-time 13 26 22 19 16 3 0 40 37 4253
2011 Part-time 22 29 17 14 13 4 2 54 28 127
2008 Full-time 15 27 20 18 16 3 0 43 36 3948
2008 Part-time 14 30 27 14 8 5 3 47 24 126

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 29 21 17 12 6 0 46 31 4369
2017 Part-time 16 31 20 14 8 10 0 53 24 193
2014 Full-time 11 27 23 19 13 6 0 41 34 4422
2014 Part-time 13 30 17 18 12 10 0 48 33 212
2011 Full-time 6 24 22 26 16 6 0 32 45 4247
2011 Part-time 11 33 13 17 11 16 0 51 33 126
2008 Full-time 7 22 19 25 21 6 0 31 49 3940
2008 Part-time 6 27 22 17 17 12 0 37 38 126

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 29 18 15 12 7 0 51 29 4376
2017 Part-time 23 30 21 7 10 8 1 58 20 193
2014 Full-time 14 28 20 16 14 8 0 46 33 4422
2014 Part-time 17 33 16 13 9 13 0 57 25 213
2011 Full-time 9 24 20 20 18 9 0 36 42 4249
2011 Part-time 15 30 19 16 13 8 0 49 31 126
2008 Full-time 9 24 20 21 17 10 0 37 41 3942
2008 Part-time 8 28 22 16 9 18 0 43 30 126

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 32 19 18 12 4 0 49 32 4371
2017 Part-time 22 29 17 15 11 6 1 54 28 190
2014 Full-time 12 33 20 19 12 4 0 46 33 4419
2014 Part-time 16 36 14 17 11 6 0 56 29 212
2011 Full-time 8 29 19 24 17 3 0 38 42 4245
2011 Part-time 18 25 18 12 20 6 0 46 34 126
2008 Full-time 10 30 19 23 15 2 0 41 39 3944
2008 Part-time 12 37 16 19 8 8 1 53 30 126
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 43 19 11 5 2 0 65 16 4365
2017 Part-time 22 42 17 12 4 2 0 66 16 193
2014 Full-time 18 42 20 13 6 2 0 61 19 4422
2014 Part-time 18 38 19 15 4 4 0 59 21 213
2011 Full-time 12 37 21 18 10 2 0 50 29 4256
2011 Part-time 21 40 12 12 10 5 1 64 24 127

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 42 10 3 1 3 0 85 4 4357
2017 Part-time 40 42 11 4 1 3 0 84 6 191
2014 Full-time 41 41 10 3 2 3 0 85 5 4421
2014 Part-time 45 35 11 3 2 4 0 84 5 213
2011 Full-time 34 41 13 6 2 4 0 78 9 4254
2011 Part-time 37 34 14 5 2 9 0 78 8 127

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 40 12 7 4 2 1 77 11 4364
2017 Part-time 32 44 8 11 3 2 1 78 14 192
2014 Full-time 39 40 10 6 2 2 1 82 8 4420
2014 Part-time 41 41 6 3 2 5 2 88 6 213
2011 Full-time 31 40 12 8 5 4 1 74 13 4252
2011 Part-time 32 37 10 4 4 8 4 79 9 127
2008 Full-time 28 37 14 11 6 3 1 67 18 3943
2008 Part-time 27 30 13 14 8 7 1 63 23 126

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 36 21 12 5 5 1 60 18 4367
2017 Part-time 21 30 22 12 5 9 0 57 19 193
2014 Full-time 22 37 21 10 4 5 1 62 16 4423
2014 Part-time 22 33 21 9 5 8 3 61 16 213
2011 Full-time 13 34 25 13 7 6 2 51 22 4253
2011 Part-time 15 32 19 15 6 7 6 54 24 127

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 27 16 13 11 10 3 53 29 4366
2017 Part-time 18 33 11 13 8 12 3 61 26 193
2014 Full-time 16 25 17 15 12 11 2 48 32 4424
2014 Part-time 20 26 17 10 9 14 4 56 23 213
2011 Full-time 12 23 18 17 14 13 3 42 38 4249
2011 Part-time 16 25 18 15 5 13 8 52 25 127

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 22 8 5 2 2 4 83 8 4374
2017 Part-time 54 29 5 6 2 1 3 87 8 193
2014 Full-time 56 23 8 6 3 2 4 83 9 4424
2014 Part-time 60 20 7 4 3 3 3 85 8 213

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 22 5 3 1 2 2 91 3 4368
2017 Part-time 65 21 3 2 0 5 3 94 2 192
2014 Full-time 64 22 6 2 1 3 3 91 3 4422
2014 Part-time 66 20 5 2 1 2 4 92 3 213
2011 Full-time 61 22 8 3 1 2 4 88 4 4249
2011 Part-time 59 17 10 1 0 2 10 87 2 127
2008 Full-time 60 20 9 3 2 3 4 86 5 3945
2008 Part-time 61 14 10 3 1 3 8 84 4 126

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 37 15 14 8 3 1 61 24 4369
2017 Part-time 27 33 15 11 6 7 1 65 19 193
2014 Full-time 20 35 17 16 9 2 0 57 26 4423
2014 Part-time 21 36 16 14 7 5 1 61 22 212
2011 Full-time 16 35 19 17 11 1 0 51 29 4254
2011 Part-time 23 30 18 11 8 4 6 58 22 127
2008 Full-time 14 33 19 18 13 2 0 49 31 3947
2008 Part-time 16 40 17 14 9 2 1 58 24 126

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 28 15 16 17 3 3 49 35 4368
2017 Part-time 21 24 15 17 11 2 9 51 32 192
2014 Full-time 15 28 15 18 19 3 2 46 38 4423
2014 Part-time 15 24 13 13 22 3 9 45 40 213
2011 Full-time 12 26 16 21 21 2 1 39 44 4255
2011 Part-time 18 19 19 17 14 2 11 43 36 127
2008 Full-time 15 33 13 18 18 2 2 49 37 3940
2008 Part-time 22 28 17 11 12 4 6 55 26 126

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 41 21 11 5 4 0 62 17 4370
2017 Part-time 21 39 21 10 5 5 1 63 16 192

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 37 15 4 2 6 1 77 7 4371
2017 Part-time 35 40 11 7 2 5 0 80 9 192
2014 Full-time 38 36 14 3 2 6 0 80 5 4420
2014 Part-time 36 31 18 3 3 9 0 74 6 213

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 42 11 5 2 3 0 81 7 4368
2017 Part-time 38 45 11 3 0 3 1 86 3 193
2014 Full-time 37 41 12 4 2 3 0 81 7 4421
2014 Part-time 37 39 12 4 2 5 0 81 7 213
2011 Full-time 24 43 17 8 4 4 0 70 12 4248
2011 Part-time 32 39 17 5 2 3 1 74 8 126

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 39 9 5 3 0 0 83 8 4373
2017 Part-time 51 41 5 3 0 1 0 92 3 193
2014 Full-time 43 39 10 4 2 1 0 83 7 4419
2014 Part-time 54 30 9 4 2 1 0 85 6 212
2011 Full-time 29 42 15 8 5 1 0 72 12 4250
2011 Part-time 45 31 12 5 4 2 0 78 10 126
2008 Full-time 28 40 16 10 5 1 0 69 15 3945
2008 Part-time 38 38 13 10 2 0 0 76 11 126

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 37 16 8 4 1 0 72 12 4372
2017 Part-time 40 37 14 5 2 2 0 78 8 193
2014 Full-time 27 38 18 11 5 1 0 65 17 4425
2014 Part-time 32 39 11 12 5 0 0 72 17 213
2011 Full-time 19 33 22 16 9 1 0 52 25 4252
2011 Part-time 30 32 16 8 11 3 0 65 19 125

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 40 14 9 4 0 0 72 13 4364
2017 Part-time 38 37 15 8 2 0 0 75 10 193
2014 Full-time 25 39 18 13 5 0 0 64 18 4422
2014 Part-time 30 38 14 13 4 0 0 68 18 213
2011 Full-time 18 36 20 17 9 0 0 54 26 4248
2011 Part-time 32 33 8 16 8 2 0 66 25 126
2008 Full-time 18 39 18 16 8 0 0 57 25 3946
2008 Part-time 23 43 17 13 4 0 0 66 17 126

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 28 18 9 6 5 1 65 16 4366
2017 Part-time 37 23 18 10 3 6 4 66 14 193
2014 Full-time 29 29 19 12 7 5 1 60 20 4423
2014 Part-time 33 23 19 11 6 6 2 61 18 213
2011 Full-time 26 27 18 13 9 5 1 57 23 4251
2011 Part-time 35 19 21 11 3 6 4 60 16 126
2008 Full-time 23 32 18 14 8 5 1 58 23 3941
2008 Part-time 27 32 15 16 3 4 2 63 21 126
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 27 41 33 4374
2017 Part-time 28 36 36 193
2014 Full-time 25 41 33 4424
2014 Part-time 32 39 29 212
2011 Full-time 25 43 32 4255
2011 Part-time 36 37 28 127

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 16 26 30 6 17 5 1151
2017 Part-time 25 21 9 4 40 2 52
2014 Full-time 14 29 32 10 9999 15 1167
2014 Part-time 16 19 17 15 9999 33 68
2011 Full-time 16 23 40 9 9999 12 1098
2011 Part-time 16 16 18 12 9999 37 46
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 13 87 4370
2017 Part-time 10 90 193
2014 Full-time 15 85 4418
2014 Part-time 9 91 212

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 576
2017 Part-time 35 20
2014 Full-time 48 635
2014 Part-time 28 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 67 576
2017 Part-time 58 20
2014 Full-time 60 635
2014 Part-time 77 20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 576
2017 Part-time 0 20
2014 Full-time 8 635

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 576
2017 Part-time 0 20
2014 Full-time 0 635
2014 Part-time 0 20

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 576
2014 Full-time 4 635

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 576
2017 Part-time 0 20
2014 Full-time 5 635
2014 Part-time 0 20

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 576
2014 Full-time 4 635
2014 Part-time 0 20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 40 576
2017 Part-time 38 20
2014 Full-time 38 637

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 576
2017 Part-time 38 20
2014 Full-time 39 637
2014 Part-time 30 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 576
2017 Part-time 38 20
2014 Full-time 41 637
2014 Part-time 42 20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 576
2017 Part-time 37 20
2014 Full-time 36 637
2014 Part-time 41 20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 576
2014 Full-time 28 637
2014 Part-time 41 20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 55 576
2017 Part-time 54 20
2014 Full-time 56 637
2014 Part-time 73 20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 576
2017 Part-time 42 20
2014 Full-time 33 637
2014 Part-time 44 20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 576
2017 Part-time 0 20
2014 Full-time 1 637

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 576
2014 Full-time 9 637

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 576
2017 Part-time 0 20
2014 Full-time 10 637

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 47 576
2017 Part-time 52 20
2014 Full-time 40 637
2014 Part-time 36 20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 576
2014 Full-time 25 637
2014 Part-time 36 20

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 576
2017 Part-time 0 20
2014 Full-time 15 637

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 576
2017 Part-time 63 20
2014 Full-time 52 635
2014 Part-time 49 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 576
2014 Full-time 30 635
2014 Part-time 36 20

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 576
2014 Full-time 10 635

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 576
2014 Full-time 19 635

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 576
2014 Full-time 13 635

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 576
2017 Part-time 0 20
2014 Full-time 4 635
2014 Part-time 0 20

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 576
2014 Full-time 13 635

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 576
2014 Full-time 11 635

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 576
2014 Full-time 28 635
2014 Part-time 29 20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 543
2014 Full-time 15 609

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 543
2017 Part-time 34 20
2014 Full-time 24 609

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 543
2014 Full-time 13 609

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 543
2014 Full-time 9 609
2014 Part-time 0 20

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 543
2017 Part-time 30 20
2014 Full-time 10 609

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 543
2014 Full-time 11 609

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 543
2014 Full-time 14 609

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 543
2014 Full-time 7 609
2014 Part-time 0 20

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 543
2017 Part-time 25 20
2014 Full-time 9 609

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 543
2017 Part-time 26 20
2014 Full-time 25 609
2014 Part-time 34 20

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 543
2014 Full-time 7 609

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 543
2017 Part-time 32 20
2014 Full-time 41 609
2014 Part-time 57 20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 543
2017 Part-time 0 20
2014 Full-time 1 609
2014 Part-time 0 20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 543
2017 Part-time 36 20
2014 Full-time 47 609
2014 Part-time 52 20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 543
2017 Part-time 0 20

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 543
2014 Full-time 13 609

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 92 8 577
2017 Part-time 91 9 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 17 18 5 5 31 10 53 17 4373
2017 Part-time 18 14 18 8 1 32 10 54 15 193
2014 Full-time 12 17 18 6 4 34 9 51 17 4425
2014 Part-time 11 14 16 6 3 41 8 50 18 213

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 35 17 5 4 11 1 70 10 4371
2017 Part-time 30 38 15 5 0 9 2 77 6 193
2014 Full-time 23 33 19 5 3 15 1 67 10 4423
2014 Part-time 23 31 17 5 2 21 2 69 9 212
2011 Full-time 25 39 19 6 3 7 0 69 11 4248
2011 Part-time 26 36 13 4 3 17 2 76 8 123
Top of Page

Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 52 9 6 2 2 5 82 8 4372
2017 Part-time 16 44 14 9 3 3 11 70 14 193
2014 Full-time 24 54 9 6 2 1 4 83 8 4424
2014 Part-time 16 51 13 6 3 4 8 75 10 213
2011 Full-time 22 55 11 7 1 1 3 80 9 4253
2011 Part-time 13 47 11 9 2 6 12 74 13 125
2008 Full-time 24 51 10 7 3 2 4 79 10 3948
2008 Part-time 15 47 13 11 5 3 6 68 18 126

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 26 21 8 4 24 8 53 17 4368
2017 Part-time 10 21 21 5 4 23 15 51 15 193
2014 Full-time 8 24 23 9 4 25 7 47 20 4421
2014 Part-time 5 17 22 7 1 33 14 43 16 213
2011 Full-time 7 25 23 11 5 23 6 45 22 4253
2011 Part-time 8 21 17 7 2 26 18 53 16 125

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 33 9 3 1 8 5 85 5 4375
2017 Part-time 39 27 10 3 0 12 10 84 3 193
2014 Full-time 37 34 11 3 1 9 4 82 5 4424
2014 Part-time 38 33 7 3 1 10 9 87 5 213
2011 Full-time 33 38 11 4 2 8 4 80 7 4252
2011 Part-time 31 26 9 3 2 20 10 81 6 125
2008 Full-time 31 38 11 4 2 9 4 80 7 3945
2008 Part-time 31 36 7 1 3 17 5 87 5 126

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 34 12 5 3 12 5 76 9 4371
2017 Part-time 28 31 15 2 1 14 10 78 3 193
2014 Full-time 27 33 14 6 3 14 4 72 10 4423
2014 Part-time 29 31 9 4 1 16 9 81 8 213
2011 Full-time 23 36 15 7 3 12 3 70 12 4249
2011 Part-time 23 23 11 3 3 27 10 73 10 125
2008 Full-time 27 34 14 8 4 9 4 70 14 3948
2008 Part-time 29 31 14 5 2 13 8 75 8 126
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 7 93 4365
2017 Part-time 4 96 193
2014 Full-time 6 94 4412
2014 Part-time 3 97 213

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 298
2014 Full-time 33 273

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 74 298
2014 Full-time 82 273

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 298
2014 Full-time 3 273

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 298
2014 Full-time 0 273

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 298
2014 Full-time 8 273

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 298
2014 Full-time 4 273

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 298
2014 Full-time 7 273

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 294
2014 Full-time 19 273

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 294
2014 Full-time 21 273

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 294
2014 Full-time 9 273

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 294
2014 Full-time 5 273

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 294
2014 Full-time 22 273

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 294
2014 Full-time 26 273

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 294
2014 Full-time 2 273

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 294
2014 Full-time 6 273

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 294
2014 Full-time 16 273

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 294
2014 Full-time 11 273

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 294

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 294
2014 Full-time 27 273

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 296
2014 Full-time 24 273

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 296
2014 Full-time 11 273

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 296
2014 Full-time 5 273

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 296
2014 Full-time 13 273

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 296
2014 Full-time 4 273

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 296
2014 Full-time 4 273

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 296
2014 Full-time 9 273

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 7 296
2014 Full-time 7 273

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 49 296
2014 Full-time 59 273

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 277
2014 Full-time 5 262

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 21 277
2014 Full-time 15 262

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 4 277
2014 Full-time 2 262

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 277

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 277

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 6 277
2014 Full-time 5 262

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 277
2014 Full-time 9 262

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 277
2014 Full-time 9 262

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 277
2014 Full-time 7 262

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 277
2014 Full-time 23 262

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 277
2014 Full-time 6 262

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 277
2014 Full-time 42 262

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 3 277

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 61 277
2014 Full-time 66 262

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 277
2014 Full-time 13 262

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 91 9 297

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 16 18 2 2 38 9 57 9 4370
2017 Part-time 16 14 20 2 1 41 7 56 6 190
2014 Full-time 13 15 18 3 2 41 9 56 9 4425
2014 Part-time 11 9 18 1 1 51 9 50 6 213

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 33 17 3 2 15 2 73 6 4370
2017 Part-time 29 40 15 2 0 12 1 80 3 192
2014 Full-time 26 31 16 3 2 20 2 73 7 4424
2014 Part-time 23 23 24 2 1 26 2 63 4 213
2011 Full-time 29 39 15 4 2 11 0 76 6 4258
2011 Part-time 31 36 13 0 2 19 0 83 2 127
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 24 20 16 22 0 2 40 39 4369
2017 Part-time 13 17 23 18 29 0 0 30 46 193

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 28 29 17 12 0 1 42 29 4367
2017 Part-time 21 33 26 13 5 0 2 55 19 192

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 33 23 13 9 0 2 55 22 4366
2017 Part-time 29 35 18 12 3 0 3 66 16 192

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 23 24 18 16 1 2 40 35 4373
2017 Part-time 23 26 22 18 7 1 3 52 25 193

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 30 15 7 4 0 7 72 12 4368
2017 Part-time 42 30 11 4 1 1 11 82 5 193

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 33 23 11 7 0 1 58 19 4357
2017 Part-time 28 34 20 10 8 0 0 62 17 193

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 33 24 11 5 1 2 58 17 4352
2017 Part-time 30 32 23 9 4 1 2 63 13 193

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 34 24 13 7 1 1 56 20 4356
2017 Part-time 23 36 21 12 5 1 2 61 18 192

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 33 22 12 6 0 1 59 19 4361
2017 Part-time 29 36 21 7 4 1 3 67 12 193

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 35 22 10 5 1 1 62 16 4356
2017 Part-time 26 37 22 7 4 1 3 66 12 193

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 25 11 4 2 0 2 82 6 4368
2017 Part-time 49 29 15 4 2 0 2 79 6 193

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 75 12 5 3 2 1 3 90 6 4370
2017 Part-time 77 14 3 1 1 0 4 94 3 193

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 28 9 3 2 0 2 85 5 4362
2017 Part-time 63 22 7 4 2 0 2 87 6 192

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 21 9 6 4 0 2 81 10 4367
2017 Part-time 62 18 8 5 3 0 4 83 8 193

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 14 5 2 1 0 23 90 4 4359
2017 Part-time 58 10 0 2 1 0 29 95 5 193

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 18 5 2 1 0 7 92 3 4342
2017 Part-time 68 15 4 2 1 0 9 92 4 193

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 66 16 6 4 4 1 4 86 7 4370
2017 Part-time 62 12 7 7 6 0 6 79 14 193

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 49 31 12 4 2 0 2 81 6 4362
2017 Part-time 41 29 18 5 5 0 3 72 9 193

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 32 40 13 6 0 0 41 19 4373
2017 Part-time 15 29 41 13 2 0 0 44 15 192

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 7 19 41 24 9 0 0 33 26 4366
2017 Part-time 5 14 39 26 16 0 0 42 20 193

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 44 17 8 4 5 0 69 13 4374
2017 Part-time 21 45 16 7 5 5 1 71 13 192

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 41 17 13 8 2 0 61 22 4371
2017 Part-time 26 38 18 15 2 2 0 65 16 193
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 14 86 4368
2017 Part-time 20 80 192
2014 Full-time 13 87 4414
2014 Part-time 23 77 212

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 74 26 601
2017 Part-time 89 11 39
2014 Full-time 79 21 574
2014 Part-time 98 2 49

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 34 5 4 2 1 1 89 6 446
2017 Part-time 50 45 3 2 0 0 0 95 2 35
2014 Full-time 58 28 5 5 3 0 0 87 9 456
2014 Part-time 68 17 9 4 2 0 0 85 6 48
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 24 21 13 14 4 1 23 77 4376
2017 Part-time 12 23 19 18 25 3 0 12 88 194

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 3173
2017 Part-time 33 164

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 38 3173
2017 Part-time 43 164

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 3173
2017 Part-time 45 164

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 3173
2017 Part-time 31 164

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 8 3173
2017 Part-time 17 164

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 42 3173
2017 Part-time 37 164

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 5 41 21 10 5 18 3111
2017 Part-time 4 33 22 14 7 21 163

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 20 16 20 26 2 7 32 51 3192
2017 Part-time 9 23 12 19 26 5 5 36 51 165

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 2 7 11 18 54 3 6 9 79 3190
2017 Part-time 4 7 9 12 59 3 6 11 78 165
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