2017 Public Service Employee Survey Results by Theme for National Film Board of Canada by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 54 4 6 6 0 0 85 11 52
2017 3 to 10 years in the federal public service 36 50 8 4 1 0 0 86 6 86
2017 11 to 20 years in the federal public service 26 51 11 9 3 0 0 77 12 65
2017 More than 20 years in the federal public service 51 42 5 2 0 0 0 93 2 39

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 43 9 13 2 0 0 76 15 52
2017 3 to 10 years in the federal public service 21 54 13 8 4 0 0 75 13 86
2017 11 to 20 years in the federal public service 14 49 14 14 9 0 0 63 23 65
2017 More than 20 years in the federal public service 28 52 12 2 5 0 0 80 7 39

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 41 9 4 4 0 0 83 8 52
2017 3 to 10 years in the federal public service 42 50 7 1 0 0 0 92 1 86
2017 11 to 20 years in the federal public service 42 51 6 0 1 0 0 93 1 65
2017 More than 20 years in the federal public service 59 34 5 2 0 0 0 93 2 39

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 42 41 7 8 2 0 0 83 9 52
2017 3 to 10 years in the federal public service 39 49 9 2 0 0 0 88 2 86
2017 11 to 20 years in the federal public service 28 51 14 3 3 0 0 79 6 65
2017 More than 20 years in the federal public service 64 31 2 2 0 0 0 95 2 39

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 29 19 4 4 2 0 73 8 52
2017 3 to 10 years in the federal public service 25 48 18 7 3 0 0 73 10 86
2017 11 to 20 years in the federal public service 10 47 25 16 2 0 0 58 17 65
2017 More than 20 years in the federal public service 28 39 28 5 0 0 0 67 5 39

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 33 13 8 2 2 0 77 10 52
2017 3 to 10 years in the federal public service 22 48 19 10 1 0 0 70 11 86
2017 11 to 20 years in the federal public service 11 50 25 14 0 0 0 61 14 65
2017 More than 20 years in the federal public service 18 57 17 8 0 0 0 75 8 39

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 29 8 9 4 9 0 77 14 52
2017 3 to 10 years in the federal public service 33 40 19 2 4 1 0 74 7 86
2017 11 to 20 years in the federal public service 20 40 17 12 2 8 0 66 15 65
2017 More than 20 years in the federal public service 45 27 13 5 0 7 2 80 6 39
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 34 9 6 0 6 0 84 6 52
2017 3 to 10 years in the federal public service 31 47 14 6 2 0 0 78 9 86
2017 11 to 20 years in the federal public service 28 41 19 6 5 1 0 70 11 64
2017 More than 20 years in the federal public service 30 48 17 0 2 2 0 80 2 39

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 34 9 11 0 2 0 79 11 52
2017 3 to 10 years in the federal public service 26 50 15 6 2 0 0 77 8 86
2017 11 to 20 years in the federal public service 22 43 15 12 8 0 0 65 21 65
2017 More than 20 years in the federal public service 34 46 8 10 2 0 0 80 12 39

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 49 32 4 11 4 0 0 81 15 52
2017 3 to 10 years in the federal public service 38 38 14 4 6 0 0 76 10 86
2017 11 to 20 years in the federal public service 25 43 17 8 8 0 0 68 16 65
2017 More than 20 years in the federal public service 42 48 7 3 0 0 0 90 3 39

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 36 20 8 2 13 0 66 11 52
2017 3 to 10 years in the federal public service 15 37 28 11 3 6 0 55 15 86
2017 11 to 20 years in the federal public service 9 15 30 26 13 6 0 26 42 65
2017 More than 20 years in the federal public service 12 45 30 5 5 3 0 59 10 39

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 34 18 13 9 4 0 58 24 52
2017 3 to 10 years in the federal public service 9 34 26 20 9 3 0 44 29 86
2017 11 to 20 years in the federal public service 1 24 29 30 15 0 0 26 45 65
2017 More than 20 years in the federal public service 10 38 34 10 8 0 0 48 18 39

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 14 30 21 13 13 8 0 48 29 52
2017 3 to 10 years in the federal public service 6 25 31 26 9 3 0 32 36 86
2017 11 to 20 years in the federal public service 3 12 35 39 9 1 0 16 49 65
2017 More than 20 years in the federal public service 5 27 41 17 8 3 0 33 25 39

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 32 21 11 9 10 0 54 23 52
2017 3 to 10 years in the federal public service 10 34 22 17 10 6 0 47 29 86
2017 11 to 20 years in the federal public service 3 18 23 30 18 8 0 23 52 65
2017 More than 20 years in the federal public service 9 37 18 26 10 0 0 46 36 39

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 34 24 19 6 2 0 51 25 52
2017 3 to 10 years in the federal public service 7 32 29 24 8 0 0 39 32 86
2017 11 to 20 years in the federal public service 0 29 28 24 20 0 0 29 44 65
2017 More than 20 years in the federal public service 2 35 27 21 12 2 0 38 35 39
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 37 11 11 2 0 0 76 13 52
2017 3 to 10 years in the federal public service 24 37 19 16 3 0 0 62 19 86
2017 11 to 20 years in the federal public service 8 50 18 11 13 0 0 58 24 64
2017 More than 20 years in the federal public service 29 37 16 12 5 0 0 67 17 39

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 47 10 11 6 0 0 73 17 51
2017 3 to 10 years in the federal public service 21 51 13 14 1 0 0 72 15 85
2017 11 to 20 years in the federal public service 19 40 14 15 11 0 0 59 27 65
2017 More than 20 years in the federal public service 21 56 15 2 5 0 0 77 7 39

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 17 13 13 9 29 2 48 33 52
2017 3 to 10 years in the federal public service 6 28 25 24 7 4 6 38 35 85
2017 11 to 20 years in the federal public service 7 23 26 27 15 1 0 31 43 65
2017 More than 20 years in the federal public service 16 27 12 27 13 5 0 45 42 39

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 30 44 13 9 2 2 0 75 11 52
2017 3 to 10 years in the federal public service 21 42 20 12 6 0 0 63 17 86
2017 11 to 20 years in the federal public service 20 45 12 14 9 0 0 65 23 65
2017 More than 20 years in the federal public service 36 38 16 7 2 0 0 74 9 39

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in the federal public service 24 29 4 33 4 0 5 56 39 21
2017 11 to 20 years in the federal public service 0 26 43 16 16 0 0 26 32 19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 36 12 4 4 0 0 81 8 52
2017 3 to 10 years in the federal public service 29 46 14 9 2 0 0 74 12 86
2017 11 to 20 years in the federal public service 22 59 8 8 2 1 0 82 10 65
2017 More than 20 years in the federal public service 23 43 14 14 2 0 3 68 17 39

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 31 25 11 6 4 23 0 73 12 52
2017 3 to 10 years in the federal public service 26 43 13 9 4 5 0 72 15 85
2017 11 to 20 years in the federal public service 15 49 14 9 5 8 0 70 15 65
2017 More than 20 years in the federal public service 18 31 19 12 11 5 3 54 25 39

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 40 17 15 8 0 0 60 23 52
2017 3 to 10 years in the federal public service 12 47 17 16 8 0 0 58 24 86
2017 11 to 20 years in the federal public service 13 38 26 17 7 0 0 51 23 65
2017 More than 20 years in the federal public service 17 44 26 5 2 0 5 64 8 39

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 36 15 7 4 0 0 74 11 52
2017 3 to 10 years in the federal public service 47 42 9 2 0 0 0 89 2 86
2017 11 to 20 years in the federal public service 47 39 10 3 1 0 0 86 4 65
2017 More than 20 years in the federal public service 70 23 5 2 0 0 0 93 2 39

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 40 40 7 7 6 0 0 80 13 52
2017 3 to 10 years in the federal public service 52 35 6 7 0 0 0 87 7 86
2017 11 to 20 years in the federal public service 52 41 1 6 0 0 0 92 6 65
2017 More than 20 years in the federal public service 68 23 10 0 0 0 0 90 0 39

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 34 14 17 4 11 0 61 23 52
2017 3 to 10 years in the federal public service 7 33 24 21 15 1 0 40 36 86
2017 11 to 20 years in the federal public service 2 31 22 32 13 0 0 33 45 65
2017 More than 20 years in the federal public service 8 35 36 11 2 5 2 46 14 39

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 33 17 19 9 9 0 50 32 52
2017 3 to 10 years in the federal public service 10 24 23 22 19 1 0 34 42 86
2017 11 to 20 years in the federal public service 3 23 19 26 24 1 3 27 53 65
2017 More than 20 years in the federal public service 5 23 33 19 10 0 10 31 32 39

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 43 13 11 4 0 0 72 15 52
2017 3 to 10 years in the federal public service 22 51 13 11 3 0 0 73 14 86
2017 11 to 20 years in the federal public service 17 56 9 8 9 0 0 73 17 65
2017 More than 20 years in the federal public service 31 47 8 7 8 0 0 77 15 39

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 46 10 7 4 0 0 79 11 52
2017 3 to 10 years in the federal public service 34 43 7 12 4 0 0 78 15 86
2017 11 to 20 years in the federal public service 24 50 13 6 5 0 2 76 11 65
2017 More than 20 years in the federal public service 34 46 12 5 3 0 0 80 8 39

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 35 41 10 9 4 0 2 77 13 52
2017 3 to 10 years in the federal public service 21 43 20 10 5 0 1 65 15 86
2017 11 to 20 years in the federal public service 6 45 24 15 9 0 0 52 25 65
2017 More than 20 years in the federal public service 21 54 10 12 2 0 0 75 15 39

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 45 20 11 7 2 0 61 19 52
2017 3 to 10 years in the federal public service 8 49 24 11 4 4 0 59 17 86
2017 11 to 20 years in the federal public service 9 41 29 11 8 2 0 51 20 65
2017 More than 20 years in the federal public service 10 51 27 7 0 0 5 64 7 39

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 38 10 7 0 0 0 83 7 52
2017 3 to 10 years in the federal public service 37 37 12 10 1 1 1 76 11 86
2017 11 to 20 years in the federal public service 21 40 16 18 3 0 1 62 21 65
2017 More than 20 years in the federal public service 36 27 24 2 10 0 0 63 12 39

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 33 26 11 8 4 8 12 72 14 52
2017 3 to 10 years in the federal public service 21 35 18 10 9 1 7 60 21 85
2017 11 to 20 years in the federal public service 13 38 11 18 13 0 7 55 33 65
2017 More than 20 years in the federal public service 34 20 15 8 7 0 16 65 17 39

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 38 43 8 6 4 2 0 83 10 51
2017 3 to 10 years in the federal public service 27 42 19 4 7 0 1 70 11 86
2017 11 to 20 years in the federal public service 29 31 12 22 4 0 0 61 27 65
2017 More than 20 years in the federal public service 43 26 8 10 12 0 2 70 22 39

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 28 18 2 2 0 8 77 4 52
2017 3 to 10 years in the federal public service 43 31 9 10 4 4 0 77 14 86
2017 11 to 20 years in the federal public service 24 49 14 6 2 3 2 77 8 64
2017 More than 20 years in the federal public service 46 30 17 0 5 0 2 78 5 39

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 55 22 52
2017 3 to 10 years in the federal public service 8 63 29 86
2017 11 to 20 years in the federal public service 15 54 31 64
2017 More than 20 years in the federal public service 21 67 12 39

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in the federal public service 0 8 0 25 42 25 12
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 48 6 6 2 0 0 87 8 52
2017 3 to 10 years in the federal public service 28 49 15 6 2 0 0 77 8 86
2017 11 to 20 years in the federal public service 31 40 15 5 6 3 0 73 12 64
2017 More than 20 years in the federal public service 37 49 5 2 2 3 0 89 5 39

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 40 18 10 8 2 0 64 18 52
2017 3 to 10 years in the federal public service 15 52 16 13 3 0 0 67 17 86
2017 11 to 20 years in the federal public service 11 43 24 20 3 0 0 53 23 65
2017 More than 20 years in the federal public service 22 41 24 12 0 0 0 63 12 39

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 7 32 27 18 8 4 4 28 43 52
2017 3 to 10 years in the federal public service 6 30 42 17 4 0 1 21 36 86
2017 11 to 20 years in the federal public service 11 36 38 10 1 0 3 12 49 65
2017 More than 20 years in the federal public service 8 31 38 10 11 0 3 21 40 39

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 17 25 25 16 8 8 49 22 52
2017 3 to 10 years in the federal public service 5 20 33 27 8 6 1 37 27 86
2017 11 to 20 years in the federal public service 3 22 43 13 8 4 8 23 29 64
2017 More than 20 years in the federal public service 10 10 49 10 10 0 12 22 22 39

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 19 41 8 10 0 2 19 39 51
2017 3 to 10 years in the federal public service 19 25 33 15 5 0 3 21 46 86
2017 11 to 20 years in the federal public service 25 27 31 8 4 0 5 13 55 65
2017 More than 20 years in the federal public service 15 25 26 15 5 0 13 23 47 39

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 11 27 35 16 2 4 55 16 50
2017 3 to 10 years in the federal public service 7 19 48 20 5 0 1 25 26 86
2017 11 to 20 years in the federal public service 9 33 34 16 6 0 1 22 43 65
2017 More than 20 years in the federal public service 8 8 58 16 8 3 0 24 16 38

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 2 17 21 25 14 10 12 49 24 52
2017 3 to 10 years in the federal public service 20 27 26 19 6 0 1 26 48 86
2017 11 to 20 years in the federal public service 26 35 21 9 5 0 4 15 63 65
2017 More than 20 years in the federal public service 9 34 26 25 5 0 0 31 43 39

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 8 9 22 27 15 14 69 18 52
2017 3 to 10 years in the federal public service 1 13 26 33 25 1 1 59 14 86
2017 11 to 20 years in the federal public service 3 17 28 33 15 0 4 49 21 65
2017 More than 20 years in the federal public service 5 20 14 26 27 2 5 57 27 39

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 28 35 8 10 4 4 20 42 52
2017 3 to 10 years in the federal public service 20 28 34 12 6 0 0 18 48 86
2017 11 to 20 years in the federal public service 19 30 37 8 3 0 3 11 51 65
2017 More than 20 years in the federal public service 13 18 53 8 5 0 3 14 31 39

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 40 10 2 2 0 0 86 4 52
2017 3 to 10 years in the federal public service 34 50 7 7 2 0 0 84 9 86
2017 11 to 20 years in the federal public service 33 42 14 8 3 0 0 75 11 65
2017 More than 20 years in the federal public service 29 51 10 8 2 0 0 80 10 39

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 44 44 6 4 2 0 0 88 6 52
2017 3 to 10 years in the federal public service 35 48 12 2 2 0 0 84 5 85
2017 11 to 20 years in the federal public service 32 47 14 5 1 0 0 79 7 65
2017 More than 20 years in the federal public service 28 60 5 7 0 0 0 87 7 39

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 41 11 9 2 0 0 78 11 52
2017 3 to 10 years in the federal public service 28 51 9 8 3 0 0 80 11 86
2017 11 to 20 years in the federal public service 24 45 23 3 3 2 0 71 6 65
2017 More than 20 years in the federal public service 31 46 16 5 2 0 0 77 7 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 50 2 9 0 0 0 89 9 52
2017 3 to 10 years in the federal public service 31 49 9 10 1 0 0 79 11 86
2017 11 to 20 years in the federal public service 16 60 12 8 1 1 0 78 9 65
2017 More than 20 years in the federal public service 28 55 10 7 0 0 0 83 7 39

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 40 4 2 0 0 0 94 2 52
2017 3 to 10 years in the federal public service 33 59 7 0 1 0 0 92 1 85
2017 11 to 20 years in the federal public service 18 67 6 6 2 0 0 85 8 65
2017 More than 20 years in the federal public service 38 52 5 4 0 0 0 90 4 39

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 35 13 6 4 15 8 71 12 52
2017 3 to 10 years in the federal public service 15 39 22 17 4 0 2 56 21 86
2017 11 to 20 years in the federal public service 7 46 17 15 12 3 0 55 28 65
2017 More than 20 years in the federal public service 26 38 16 8 11 0 2 65 19 39

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 20 50 14 6 2 8 0 76 8 51
2017 3 to 10 years in the federal public service 21 59 15 3 0 1 0 82 3 86
2017 11 to 20 years in the federal public service 20 44 23 7 0 7 0 69 7 65
2017 More than 20 years in the federal public service 29 51 8 7 0 2 2 85 7 39

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 29 39 18 4 4 8 0 73 8 52
2017 3 to 10 years in the federal public service 23 49 13 9 3 1 1 74 13 86
2017 11 to 20 years in the federal public service 12 44 12 23 6 1 0 57 30 65
2017 More than 20 years in the federal public service 14 48 13 16 7 2 0 64 23 39

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 31 14 17 6 11 0 59 26 52
2017 3 to 10 years in the federal public service 28 49 12 8 1 0 2 79 9 86
2017 11 to 20 years in the federal public service 11 50 17 16 2 4 0 63 19 65
2017 More than 20 years in the federal public service 18 50 15 12 5 0 0 68 17 39

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 23 15 8 6 21 4 62 17 52
2017 3 to 10 years in the federal public service 13 35 27 13 5 7 0 51 20 86
2017 11 to 20 years in the federal public service 5 28 19 31 10 8 0 36 44 64
2017 More than 20 years in the federal public service 10 29 26 21 10 2 2 40 33 39

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 19 58 12 10 2 0 0 77 12 52
2017 3 to 10 years in the federal public service 33 46 11 11 0 0 0 78 11 86
2017 11 to 20 years in the federal public service 27 56 8 8 1 0 0 83 9 65
2017 More than 20 years in the federal public service 45 50 0 2 3 0 0 95 5 39

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 34 41 11 12 2 0 0 75 14 51
2017 3 to 10 years in the federal public service 33 33 18 10 6 0 0 66 16 86
2017 11 to 20 years in the federal public service 27 42 15 12 4 0 0 69 16 65
2017 More than 20 years in the federal public service 50 42 5 0 2 0 0 93 2 39

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 31 6 13 2 0 0 79 15 52
2017 3 to 10 years in the federal public service 34 49 11 6 0 0 1 83 6 85
2017 11 to 20 years in the federal public service 24 57 11 3 1 0 3 84 4 65
2017 More than 20 years in the federal public service 36 43 21 0 0 0 0 79 0 39

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 32 0 6 0 0 0 94 6 52
2017 3 to 10 years in the federal public service 59 31 5 5 0 0 0 90 5 85
2017 11 to 20 years in the federal public service 49 42 3 4 2 0 0 91 5 64
2017 More than 20 years in the federal public service 55 31 6 3 3 0 2 88 6 39

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 60 23 4 9 4 0 0 83 13 52
2017 3 to 10 years in the federal public service 46 36 6 6 6 0 0 83 12 86
2017 11 to 20 years in the federal public service 44 27 10 16 3 0 0 71 19 65
2017 More than 20 years in the federal public service 54 19 8 13 5 0 0 73 19 39

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 31 6 0 2 0 0 92 2 52
2017 3 to 10 years in the federal public service 49 37 5 7 1 0 1 87 8 86
2017 11 to 20 years in the federal public service 42 39 6 11 1 0 0 82 12 65
2017 More than 20 years in the federal public service 60 24 5 8 3 0 0 84 11 39

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 69 25 2 4 0 0 0 94 4 52
2017 3 to 10 years in the federal public service 69 25 2 2 1 0 0 94 3 86
2017 11 to 20 years in the federal public service 72 23 3 0 0 0 2 97 0 65
2017 More than 20 years in the federal public service 86 12 0 2 0 0 0 98 2 39

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 54 40 0 2 2 2 0 96 4 52
2017 3 to 10 years in the federal public service 51 35 7 6 0 1 0 87 6 86
2017 11 to 20 years in the federal public service 28 52 6 14 0 0 0 80 14 65
2017 More than 20 years in the federal public service 47 35 8 8 0 0 2 84 8 39

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 51 31 6 2 0 8 4 91 2 52
2017 3 to 10 years in the federal public service 47 40 6 2 1 4 0 90 4 86
2017 11 to 20 years in the federal public service 38 49 3 5 0 5 0 92 5 65
2017 More than 20 years in the federal public service 57 21 20 2 0 0 0 78 2 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 15 85 86
2017 11 to 20 years in the federal public service 19 81 65

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 61 13

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 56 13
2017 11 to 20 years in the federal public service 75 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 13
2017 11 to 20 years in the federal public service 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 13
2017 11 to 20 years in the federal public service 0 12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 62 13
2017 11 to 20 years in the federal public service 49 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 62 12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 51 13
2017 11 to 20 years in the federal public service 48 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 38 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 13
2017 11 to 20 years in the federal public service 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 13
2017 11 to 20 years in the federal public service 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 40 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 54 13

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 60 13
2017 11 to 20 years in the federal public service 57 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 48 13

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 40 13

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 0 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 10

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 10
2017 11 to 20 years in the federal public service 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 10
2017 11 to 20 years in the federal public service 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 11 to 20 years in the federal public service 55 11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 10
2017 11 to 20 years in the federal public service 0 11

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in the federal public service 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 100 0 13
2017 11 to 20 years in the federal public service 100 0 12

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 16 14 4 2 42 8 61 11 52
2017 3 to 10 years in the federal public service 11 22 25 9 3 24 5 46 18 86
2017 11 to 20 years in the federal public service 1 24 22 15 7 26 3 36 32 65
2017 More than 20 years in the federal public service 12 29 18 7 5 21 7 57 18 39

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 40 12 2 4 17 2 79 7 52
2017 3 to 10 years in the federal public service 14 39 26 7 2 12 0 61 10 86
2017 11 to 20 years in the federal public service 7 42 22 12 7 10 0 54 22 65
2017 More than 20 years in the federal public service 20 48 13 7 5 8 0 73 13 39

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 7 93 85

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 15 25 6 4 2 40 8 78 11 52
2017 3 to 10 years in the federal public service 5 22 25 4 3 32 10 46 12 86
2017 11 to 20 years in the federal public service 3 26 28 4 4 31 3 44 13 65
2017 More than 20 years in the federal public service 20 27 16 2 3 26 5 69 8 39

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 27 44 10 4 2 11 2 82 6 52
2017 3 to 10 years in the federal public service 19 45 13 7 1 15 0 76 10 86
2017 11 to 20 years in the federal public service 13 42 27 3 3 13 0 62 7 65
2017 More than 20 years in the federal public service 30 43 15 0 5 7 0 78 6 39

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 90 52
2017 3 to 10 years in the federal public service 12 88 86
2017 11 to 20 years in the federal public service 10 90 65

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 3 to 10 years in the federal public service 62 38 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 27 22 28 6 6 4 39 37 52
2017 3 to 10 years in the federal public service 12 41 18 15 2 1 11 60 20 86
2017 11 to 20 years in the federal public service 17 51 16 7 0 1 7 75 8 65
2017 More than 20 years in the federal public service 15 66 5 7 0 0 7 87 8 39

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 6 15 18 6 4 42 9 44 19 52
2017 3 to 10 years in the federal public service 10 26 26 4 3 25 6 51 11 85
2017 11 to 20 years in the federal public service 5 27 35 11 3 15 5 39 17 65
2017 More than 20 years in the federal public service 7 49 21 5 0 12 4 68 6 39

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 40 2 4 2 23 6 89 8 52
2017 3 to 10 years in the federal public service 19 37 15 5 2 12 11 72 9 85
2017 11 to 20 years in the federal public service 22 36 26 3 1 6 6 65 5 65
2017 More than 20 years in the federal public service 38 43 7 2 0 2 7 89 3 39

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 37 4 4 2 30 6 85 9 52
2017 3 to 10 years in the federal public service 13 34 15 2 2 23 10 71 7 86
2017 11 to 20 years in the federal public service 9 32 36 7 3 6 6 47 12 65
2017 More than 20 years in the federal public service 17 45 23 0 3 5 7 71 3 39
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 43 38 9 7 0 2 0 83 8 52
2017 3 to 10 years in the federal public service 43 40 11 4 2 0 0 83 7 86
2017 11 to 20 years in the federal public service 36 44 7 6 7 0 0 80 13 65
2017 More than 20 years in the federal public service 52 36 12 0 0 0 0 88 0 39

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 47 40 4 9 0 0 0 87 9 52
2017 3 to 10 years in the federal public service 51 36 6 3 4 0 0 87 7 85
2017 11 to 20 years in the federal public service 40 41 11 2 6 0 0 81 8 65
2017 More than 20 years in the federal public service 52 36 12 0 0 0 0 88 0 39

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 16 35 15 7 13 14 0 59 24 52
2017 3 to 10 years in the federal public service 3 35 32 18 7 5 0 41 26 85
2017 11 to 20 years in the federal public service 3 31 31 22 10 3 0 35 34 65
2017 More than 20 years in the federal public service 11 34 33 15 3 5 0 47 18 38

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 50 8 11 7 2 0 73 19 52
2017 3 to 10 years in the federal public service 11 31 24 24 7 2 0 43 32 86
2017 11 to 20 years in the federal public service 9 29 24 24 13 0 1 38 38 65
2017 More than 20 years in the federal public service 8 49 29 10 5 0 0 56 15 39

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 21 31 18 15 9 6 0 55 26 52
2017 3 to 10 years in the federal public service 24 25 26 11 12 0 1 50 24 86
2017 11 to 20 years in the federal public service 33 33 21 7 3 0 3 68 11 65
2017 More than 20 years in the federal public service 44 20 21 8 2 0 5 67 11 39

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 29 25 9 9 4 2 54 20 52
2017 3 to 10 years in the federal public service 7 26 29 28 10 0 0 33 39 86
2017 11 to 20 years in the federal public service 5 18 35 23 19 0 0 23 42 65
2017 More than 20 years in the federal public service 10 17 41 17 15 0 0 26 32 39

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 38 18 9 10 2 2 62 20 51
2017 3 to 10 years in the federal public service 8 29 34 21 8 0 0 37 29 86
2017 11 to 20 years in the federal public service 7 26 29 27 10 0 1 33 38 63
2017 More than 20 years in the federal public service 10 47 25 10 8 0 0 57 18 39

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 32 17 27 11 7 4 2 52 20 52
2017 3 to 10 years in the federal public service 10 22 27 22 20 0 0 31 42 86
2017 11 to 20 years in the federal public service 12 15 20 27 23 0 3 28 51 65
2017 More than 20 years in the federal public service 13 21 32 22 10 0 3 34 33 39

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 39 33 13 5 0 6 4 79 6 52
2017 3 to 10 years in the federal public service 26 37 20 11 3 0 2 65 15 85
2017 11 to 20 years in the federal public service 25 25 22 12 7 1 8 55 21 65
2017 More than 20 years in the federal public service 25 32 13 9 4 0 16 68 16 39

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 41 32 13 9 4 2 0 73 13 52
2017 3 to 10 years in the federal public service 31 30 24 7 7 0 1 62 15 85
2017 11 to 20 years in the federal public service 18 28 32 17 3 0 1 47 20 65
2017 More than 20 years in the federal public service 29 31 20 16 2 0 2 61 19 39

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 18 44 21 9 4 4 0 65 14 52
2017 3 to 10 years in the federal public service 16 34 27 14 8 0 1 50 22 85
2017 11 to 20 years in the federal public service 14 34 35 6 9 0 1 48 16 65
2017 More than 20 years in the federal public service 15 41 31 7 3 0 2 58 10 39

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 23 26 21 17 9 4 0 51 27 52
2017 3 to 10 years in the federal public service 10 32 35 12 11 0 0 42 23 85
2017 11 to 20 years in the federal public service 3 18 38 26 14 0 1 22 40 65
2017 More than 20 years in the federal public service 21 28 28 18 5 0 0 49 23 39

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 39 11 19 4 4 0 65 23 52
2017 3 to 10 years in the federal public service 16 33 30 15 5 0 1 50 20 85
2017 11 to 20 years in the federal public service 11 31 20 28 9 0 1 42 37 65
2017 More than 20 years in the federal public service 18 31 32 14 2 0 2 50 17 39

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 24 31 27 9 5 4 0 57 15 52
2017 3 to 10 years in the federal public service 20 32 22 14 9 0 3 53 24 85
2017 11 to 20 years in the federal public service 15 21 37 17 8 0 1 37 25 65
2017 More than 20 years in the federal public service 13 42 33 5 5 0 2 56 10 39

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 48 31 12 6 2 0 2 80 8 52
2017 3 to 10 years in the federal public service 49 21 15 5 9 0 1 71 14 86
2017 11 to 20 years in the federal public service 43 28 15 9 3 0 1 72 12 65
2017 More than 20 years in the federal public service 56 21 16 2 0 0 5 81 3 39

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 70 23 4 2 2 0 0 93 4 52
2017 3 to 10 years in the federal public service 61 21 8 2 5 1 2 84 7 86
2017 11 to 20 years in the federal public service 71 14 7 3 2 0 3 87 5 65
2017 More than 20 years in the federal public service 77 13 3 0 2 0 5 95 2 39

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 27 8 4 2 0 0 86 6 52
2017 3 to 10 years in the federal public service 44 19 19 11 6 0 1 64 16 86
2017 11 to 20 years in the federal public service 49 22 14 11 5 0 0 70 16 65
2017 More than 20 years in the federal public service 50 33 13 0 2 0 2 84 2 39

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 64 17 11 4 2 0 2 83 6 51
2017 3 to 10 years in the federal public service 41 35 10 4 7 0 2 78 12 86
2017 11 to 20 years in the federal public service 43 30 17 5 3 0 1 75 8 65
2017 More than 20 years in the federal public service 57 23 18 0 0 0 2 82 0 39

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 59 12 0 2 0 0 28 97 3 50
2017 3 to 10 years in the federal public service 46 13 8 4 2 0 26 80 9 86
2017 11 to 20 years in the federal public service 50 16 6 5 1 0 22 85 8 65
2017 More than 20 years in the federal public service 42 15 2 0 5 0 36 89 7 39

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 62 23 6 2 2 2 4 90 4 52
2017 3 to 10 years in the federal public service 63 19 5 3 0 0 10 91 4 85
2017 11 to 20 years in the federal public service 64 18 8 1 0 0 8 90 2 65
2017 More than 20 years in the federal public service 55 21 10 0 2 2 10 86 3 39

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 50 19 14 11 6 0 0 69 17 52
2017 3 to 10 years in the federal public service 47 25 17 4 8 0 0 72 11 86
2017 11 to 20 years in the federal public service 63 24 6 1 0 1 5 92 2 65
2017 More than 20 years in the federal public service 66 14 11 0 0 0 10 88 0 39

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 58 21 17 2 2 0 0 79 4 52
2017 3 to 10 years in the federal public service 55 15 22 4 1 0 2 72 6 86
2017 11 to 20 years in the federal public service 60 19 12 5 0 0 3 82 5 65
2017 More than 20 years in the federal public service 56 15 24 2 0 0 2 73 3 39

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 10 45 30 4 6 4 2 59 10 52
2017 3 to 10 years in the federal public service 8 26 49 14 3 0 0 34 17 86
2017 11 to 20 years in the federal public service 1 23 50 16 10 0 0 24 26 65
2017 More than 20 years in the federal public service 13 10 50 25 2 0 0 23 27 39

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 13 35 40 6 0 2 47 17 52
2017 3 to 10 years in the federal public service 6 14 39 32 10 0 0 41 19 86
2017 11 to 20 years in the federal public service 6 28 47 14 3 0 1 18 35 65
2017 More than 20 years in the federal public service 0 29 45 19 8 0 0 26 29 38
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 37 10 19 13 10 10 2 41 59 52
2017 3 to 10 years in the federal public service 39 24 20 7 6 4 0 41 59 86
2017 11 to 20 years in the federal public service 59 15 16 6 1 1 1 60 40 65
2017 More than 20 years in the federal public service 67 13 5 8 2 2 2 70 30 39

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 45 27
2017 3 to 10 years in the federal public service 10 47
2017 11 to 20 years in the federal public service 15 25
2017 More than 20 years in the federal public service 10 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 70 27
2017 3 to 10 years in the federal public service 19 47
2017 11 to 20 years in the federal public service 16 25
2017 More than 20 years in the federal public service 19 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 22 27
2017 3 to 10 years in the federal public service 13 47
2017 11 to 20 years in the federal public service 8 25
2017 More than 20 years in the federal public service 0 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 11 27
2017 3 to 10 years in the federal public service 41 47
2017 11 to 20 years in the federal public service 32 25
2017 More than 20 years in the federal public service 23 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 27
2017 3 to 10 years in the federal public service 17 47
2017 11 to 20 years in the federal public service 13 25
2017 More than 20 years in the federal public service 10 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in the federal public service 26 27
2017 3 to 10 years in the federal public service 39 47
2017 11 to 20 years in the federal public service 45 25
2017 More than 20 years in the federal public service 67 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in the federal public service 4 52 18 7 11 8 27
2017 3 to 10 years in the federal public service 13 68 13 2 0 4 48
2017 11 to 20 years in the federal public service 13 61 22 4 0 0 23
2017 More than 20 years in the federal public service 21 42 21 9 9 0 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 12 40 14 7 7 4 15 65 18 27
2017 3 to 10 years in the federal public service 16 29 11 11 15 2 15 55 31 48
2017 11 to 20 years in the federal public service 15 40 20 9 5 9 4 63 15 25
2017 More than 20 years in the federal public service 8 0 18 0 36 0 38 14 58 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in the federal public service 8 19 15 7 44 4 4 29 55 27
2017 3 to 10 years in the federal public service 2 8 15 16 30 6 22 15 64 48
2017 11 to 20 years in the federal public service 0 22 32 19 9 7 12 26 34 25
2017 More than 20 years in the federal public service 8 0 27 8 36 0 21 11 56 11
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