2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	42	8	7	3	82	10	1115
2017	Non-supervisor	28	45	12	9	5	73	14	3706
2014	Supervisor	38	46	7	5	3	84	9	1149
2014	Non-supervisor	25	47	13	9	6	73	14	4018
2011	Supervisor	37	43	8	8	4	80	11	1217
2011	Non-supervisor	30	41	14	9	6	72	14	3983
2008	Supervisor	38	44	8	6	4	82	10	820
2008	Non-supervisor	28	43	14	10	5	71	15	2719

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	39	14	10	7	0	0	69	17	1114
2017	Non-supervisor	23	38	15	13	9	0	0	62	23	3700

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	34	6	1	1	92	2	1109
2017	Non-supervisor	49	37	9	4	2	85	5	3696
2014	Supervisor	67	26	4	1	1	94	2	1148
2014	Non-supervisor	57	31	8	2	1	88	4	4016
2011	Supervisor	63	30	5	2	1	93	2	1219
2011	Non-supervisor	53	35	8	3	1	88	4	3979

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	40	10	5	3	83	8	1106
2017	Non-supervisor	37	42	11	7	3	79	10	3691
2014	Supervisor	48	39	7	5	1	87	6	1149
2014	Non-supervisor	37	42	11	5	4	80	9	4018
2011	Supervisor	43	43	7	5	2	86	7	1217
2011	Non-supervisor	39	42	9	6	4	81	9	3983
2008	Supervisor	45	43	5	6	2	88	7	822
2008	Non-supervisor	37	43	10	6	3	81	9	2745

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	35	17	9	6	0	68	15	1113
2017	Non-supervisor	29	33	19	11	7	1	62	18	3698
2014	Supervisor	33	39	12	10	5	1	73	15	1147
2014	Non-supervisor	26	36	19	11	7	0	63	18	4010
2011	Supervisor	28	37	20	10	4	1	66	14	1217
2011	Non-supervisor	27	37	19	9	7	1	64	16	3988

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	37	15	11	6	69	17	1116
2017	Non-supervisor	27	35	18	13	7	63	20	3699
2014	Supervisor	34	40	12	11	4	74	15	1147
2014	Non-supervisor	24	39	18	12	7	63	18	4008
2011	Supervisor	26	40	16	12	5	67	17	1217
2011	Non-supervisor	25	39	18	11	7	64	18	3990
2008	Supervisor	26	41	13	12	8	67	19	820
2008	Non-supervisor	23	41	16	13	7	64	20	2742

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	26	18	11	10	3	1	60	22	1114
2017	Non-supervisor	23	25	20	15	10	5	1	52	27	3698
2014	Supervisor	32	29	17	11	7	4	1	64	19	1147
2014	Non-supervisor	22	27	21	14	11	5	0	52	26	4011
2011	Supervisor	29	28	18	12	8	5	1	60	21	1217
2011	Non-supervisor	25	25	19	14	11	5	0	53	26	3988
2008	Supervisor	26	31	18	14	7	4	0	59	22	820
2008	Non-supervisor	21	29	18	15	11	6	0	53	28	2744

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	33	10	7	6	1	0	77	13	1115
2017	Non-supervisor	41	33	12	7	5	2	0	76	12	3703
2014	Supervisor	44	33	10	7	4	1	1	79	11	1149
2014	Non-supervisor	42	31	13	8	5	2	1	74	13	4017
2011	Supervisor	43	32	12	7	5	1	0	76	12	1215
2011	Non-supervisor	39	32	13	8	6	2	1	72	14	3987
2008	Supervisor	38	32	13	9	5	2	0	72	15	823
2008	Non-supervisor	36	30	13	9	8	3	0	68	18	2744

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	36	7	10	5	0	79	14	1115
2017	Non-supervisor	39	34	11	10	5	0	74	15	3700
2014	Supervisor	45	33	9	8	4	0	79	13	1148
2014	Non-supervisor	39	34	11	10	6	1	74	15	4017
2011	Supervisor	41	36	9	7	6	1	78	13	1215
2011	Non-supervisor	37	34	12	10	6	1	71	17	3982
2008	Supervisor	37	37	9	11	6	0	74	17	822
2008	Non-supervisor	33	33	12	12	10	1	66	22	2740

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	31	9	7	6	78	13	1115
2017	Non-supervisor	46	29	11	8	6	75	14	3696
2014	Supervisor	50	29	10	7	4	79	11	1149
2014	Non-supervisor	43	31	11	7	7	75	14	4016

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	35	14	13	10	3	62	24	1114
2017	Non-supervisor	21	30	19	12	9	9	56	23	3704
2014	Supervisor	29	37	14	9	5	6	70	15	1147
2014	Non-supervisor	21	32	18	11	8	10	60	21	4014
2011	Supervisor	25	32	17	13	8	5	60	22	1217
2011	Non-supervisor	20	31	19	12	10	8	56	24	3988

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	36	16	17	10	1	57	27	1113
2017	Non-supervisor	18	30	20	17	12	3	50	30	3705
2014	Supervisor	25	37	17	12	7	1	63	20	1148
2014	Non-supervisor	18	31	21	17	10	3	50	28	4016
2011	Supervisor	19	32	19	16	12	2	52	29	1216
2011	Non-supervisor	17	30	21	15	14	3	49	30	3986
2008	Supervisor	18	31	20	17	13	1	49	31	822
2008	Non-supervisor	18	30	18	16	15	3	49	33	2745

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	33	18	22	13	2	46	35	1113
2017	Non-supervisor	13	27	22	19	13	6	42	34	3701
2014	Supervisor	16	34	20	19	9	2	51	29	1147
2014	Non-supervisor	13	27	22	20	12	6	43	34	4007
2011	Supervisor	8	31	19	26	13	3	41	40	1215
2011	Non-supervisor	11	28	22	20	13	7	41	35	3984
2008	Supervisor	7	28	19	28	17	2	35	45	823
2008	Non-supervisor	9	28	19	23	15	6	39	40	2746

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	36	15	13	10	3	60	24	1114
2017	Non-supervisor	17	27	19	15	14	8	48	32	3705
2014	Supervisor	28	38	15	9	7	2	67	17	1147
2014	Non-supervisor	17	29	19	15	12	7	50	30	4014
2011	Supervisor	18	36	18	14	9	5	57	24	1215
2011	Non-supervisor	13	30	19	16	14	8	47	32	3983
2008	Supervisor	11	32	22	16	13	5	46	30	822
2008	Non-supervisor	11	27	19	17	16	10	42	37	2745

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	37	17	20	11	1	51	32	1112
2017	Non-supervisor	13	29	20	20	13	4	44	35	3700
2014	Supervisor	16	39	17	17	10	1	56	27	1148
2014	Non-supervisor	13	30	20	20	13	3	45	35	4010
2011	Supervisor	10	34	17	25	12	1	45	38	1214
2011	Non-supervisor	11	31	18	23	14	3	44	37	3985
2008	Supervisor	11	35	17	24	13	0	47	37	823
2008	Non-supervisor	11	32	17	22	15	3	44	38	2744

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	39	15	13	8	0	64	21	1116
2017	Non-supervisor	22	36	18	15	10	0	57	25	3705
2014	Supervisor	25	38	16	13	8	0	63	21	1149
2014	Non-supervisor	19	34	19	17	11	0	53	28	4017
2011	Supervisor	18	40	17	15	9	0	59	24	1214
2011	Non-supervisor	18	36	18	15	12	1	54	27	3988

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	45	10	11	5	0	0	73	17	1114
2017	Non-supervisor	25	43	14	13	5	0	0	69	18	3702

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	37	15	16	11	4	1	56	28	1114
2017	Non-supervisor	9	19	19	20	16	14	3	34	44	3699
2014	Supervisor	14	39	16	17	8	3	2	56	27	1149
2014	Non-supervisor	9	20	20	20	16	12	2	34	43	4018

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	38	10	10	5	0	0	75	15	1116
2017	Non-supervisor	35	37	12	10	6	0	0	72	16	3708
2014	Supervisor	36	38	11	9	5	0	0	75	15	1149
2014	Non-supervisor	35	35	13	10	6	0	0	70	16	4015
2011	Supervisor	34	39	13	8	6	0	0	74	14	1214
2011	Non-supervisor	32	36	12	12	7	0	0	69	19	3988
2008	Supervisor	30	39	11	12	7	1	0	69	19	822
2008	Non-supervisor	29	34	15	11	10	1	1	64	21	2746

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	37	14	10	6	3	4	68	17	1114
2014	Supervisor	26	37	14	9	5	3	6	69	16	1147

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	38	11	12	6	0	0	71	18	1115
2017	Non-supervisor	27	35	15	14	8	1	1	63	23	3705
2014	Supervisor	31	42	9	11	4	1	1	75	15	1148
2014	Non-supervisor	25	37	13	14	8	2	1	64	22	4017
2011	Supervisor	32	41	9	12	6	0	1	73	18	1219
2011	Non-supervisor	26	36	13	15	9	1	1	62	25	3987
2008	Supervisor	34	41	9	10	5	0	1	76	15	821
2008	Non-supervisor	26	36	13	14	8	1	1	64	22	2746

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	34	11	11	7	3	0	69	19	1116
2017	Non-supervisor	17	25	16	17	14	9	1	47	34	3700
2014	Supervisor	34	34	12	11	5	3	2	71	16	1149
2014	Non-supervisor	17	26	17	17	14	7	1	48	33	4017
2011	Supervisor	41	30	10	11	5	2	1	73	17	1219
2011	Non-supervisor	22	25	16	16	14	6	1	50	33	3988
2008	Supervisor	45	32	9	6	5	2	1	79	12	822
2008	Non-supervisor	24	27	14	15	12	6	1	55	30	2744

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	43	12	15	7	0	66	22	1112
2017	Non-supervisor	20	40	12	18	10	0	60	28	3706
2014	Supervisor	21	41	10	18	8	0	63	27	1149
2014	Non-supervisor	18	38	13	20	11	0	56	31	4014
2011	Supervisor	20	42	14	16	7	0	63	23	1218
2011	Non-supervisor	19	41	13	17	9	0	60	27	3984
2008	Supervisor	20	44	13	17	6	1	64	23	820
2008	Non-supervisor	17	43	13	17	9	0	61	26	2745

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	40	7	5	2	87	7	1115
2017	Non-supervisor	36	40	11	8	4	76	12	3706
2014	Supervisor	46	40	6	5	2	87	7	1149
2014	Non-supervisor	33	42	12	8	4	76	12	4014
2011	Supervisor	47	38	7	4	2	86	7	1218
2011	Non-supervisor	38	40	11	7	4	77	12	3987
2008	Supervisor	43	43	7	6	2	86	7	821
2008	Non-supervisor	30	45	14	8	4	75	12	2745

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	37	4	3	3	90	6	1115
2017	Non-supervisor	40	39	9	7	4	80	12	3706
2014	Supervisor	52	37	5	3	2	90	5	1149
2014	Non-supervisor	39	40	9	8	4	79	12	4015
2011	Supervisor	51	40	5	4	1	90	5	1216
2011	Non-supervisor	40	41	9	7	4	81	10	3983
2008	Supervisor	46	45	5	3	1	91	4	823
2008	Non-supervisor	36	46	8	6	4	82	10	2747

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	39	18	16	10	1	56	26	1116
2017	Non-supervisor	16	30	19	19	13	2	47	34	3698
2014	Supervisor	17	38	17	18	9	1	55	27	1145
2014	Non-supervisor	14	30	19	20	15	2	45	36	4009
2011	Supervisor	16	34	18	21	11	1	50	32	1217
2011	Non-supervisor	14	31	19	20	15	1	46	35	3984
2008	Supervisor	14	37	19	20	10	1	50	30	821
2008	Non-supervisor	13	31	20	19	15	1	45	35	2746

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	35	13	14	12	1	1	60	27	1113
2017	Non-supervisor	15	27	15	19	20	3	2	44	41	3694
2014	Supervisor	25	31	14	16	12	1	1	57	28	1146
2014	Non-supervisor	13	24	16	21	22	2	1	38	45	4013
2011	Supervisor	21	32	15	16	14	1	1	54	31	1218
2011	Non-supervisor	13	26	16	19	23	2	2	40	43	3983
2008	Supervisor	18	40	12	17	11	0	2	60	28	823
2008	Non-supervisor	15	31	15	18	19	2	1	47	38	2743

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	42	9	9	4	78	13	1108
2017	Non-supervisor	24	42	14	13	7	65	21	3693
2014	Supervisor	29	45	10	10	5	75	16	1149
2014	Non-supervisor	18	40	15	17	10	58	27	4019
2011	Supervisor	32	43	8	11	6	75	17	1217
2011	Non-supervisor	22	41	15	13	9	64	22	3980

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	38	11	9	4	76	13	1109
2017	Non-supervisor	27	37	16	12	7	65	19	3694
2014	Supervisor	37	39	12	7	5	76	12	1149
2014	Non-supervisor	24	37	17	13	8	62	21	4015

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	38	12	11	6	0	71	17	1110
2017	Non-supervisor	27	40	17	10	6	0	67	16	3693
2014	Supervisor	33	38	13	11	4	0	72	15	1149
2014	Non-supervisor	26	39	17	11	6	0	65	17	4017
2011	Supervisor	36	37	12	11	4	0	74	14	1212
2011	Non-supervisor	32	41	14	9	3	1	73	13	3984

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	42	17	9	4	2	0	69	13	1115
2017	Non-supervisor	15	34	23	14	8	5	1	52	23	3698

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	36	11	11	7	0	0	72	18	1113
2017	Non-supervisor	37	34	11	10	7	0	0	71	17	3701
2014	Supervisor	34	37	11	12	6	0	0	71	18	1148
2014	Non-supervisor	34	34	13	11	8	1	0	68	18	4015
2011	Supervisor	33	37	11	12	8	0	0	70	19	1217
2011	Non-supervisor	35	37	11	10	6	1	1	72	16	3983

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	24	11	14	14	1	12	55	32	1113
2017	Non-supervisor	29	27	11	13	12	1	7	62	27	3704
2014	Supervisor	23	22	9	16	16	1	14	53	37	1148
2014	Non-supervisor	28	26	10	13	16	1	6	58	31	4014
2011	Supervisor	22	22	10	14	21	0	11	49	40	1217
2011	Non-supervisor	31	25	9	13	15	1	5	61	30	3980
2008	Supervisor	28	20	8	15	19	1	9	54	37	822
2008	Non-supervisor	33	27	8	13	13	1	4	64	28	2743

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	36	22	14	9	1	54	24	1116
2017	Non-supervisor	37	37	17	5	3	1	76	8	3705
2014	Supervisor	19	34	26	12	8	1	53	21	1149
2014	Non-supervisor	36	37	18	5	3	1	74	8	4019
2011	Supervisor	17	31	24	16	12	0	48	28	1219
2011	Non-supervisor	35	36	18	6	3	1	72	10	3987
2008	Supervisor	14	30	24	20	11	1	44	32	822
2008	Non-supervisor	29	38	20	8	5	0	67	12	2743

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	28	8	7	6	2	6	78	13	1114
2017	Non-supervisor	43	24	9	8	7	4	6	74	16	3702
2014	Supervisor	44	23	9	7	7	3	8	74	16	1149
2014	Non-supervisor	40	24	10	7	9	4	6	72	17	4015
2011	Supervisor	36	29	10	8	9	2	6	71	18	1218
2011	Non-supervisor	35	27	11	9	12	3	4	66	22	3981

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	25	42	34	1112
2017	Non-supervisor	23	40	37	3706
2014	Supervisor	23	43	34	1147
2014	Non-supervisor	21	42	36	4010
2011	Supervisor	22	47	31	1218
2011	Non-supervisor	22	44	34	3984

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	21	38	32	6	1	3	281
2017	Non-supervisor	16	34	26	7	12	6	830
2014	Supervisor	20	39	25	10	9999	6	263
2014	Non-supervisor	15	36	25	12	9999	13	851
2011	Supervisor	28	28	32	6	9999	5	270
2011	Non-supervisor	15	34	32	8	9999	12	893

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	39	8	5	3	0	84	8	1111
2017	Non-supervisor	35	43	12	7	4	0	78	10	3704
2014	Supervisor	48	37	8	4	2	0	86	7	1149
2014	Non-supervisor	34	42	13	7	3	1	77	10	4016
2011	Supervisor	42	42	9	5	2	0	84	7	1215
2011	Non-supervisor	33	43	13	7	3	1	77	10	3984
2008	Supervisor	44	41	7	5	3	0	85	8	822
2008	Non-supervisor	34	44	11	6	4	1	78	10	2745

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	46	14	8	4	0	74	12	1113
2017	Non-supervisor	24	43	18	9	5	1	68	14	3699
2014	Supervisor	32	43	13	7	3	0	76	11	1148
2014	Non-supervisor	26	44	16	9	4	1	71	13	4016
2011	Supervisor	27	45	13	10	4	1	73	14	1214
2011	Non-supervisor	29	41	16	8	5	1	71	13	3983

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	31	39	12	4	0	1	16	44	1112
2017	Non-supervisor	9	23	37	18	9	1	3	28	33	3688
2014	Supervisor	10	29	41	14	5	0	1	19	39	1147
2014	Non-supervisor	8	27	37	17	7	1	2	25	36	4010
2011	Supervisor	15	33	36	11	4	0	1	16	48	1215
2011	Non-supervisor	9	24	37	18	8	1	2	28	34	3983
2008	Supervisor	14	37	37	10	1	0	1	12	51	822
2008	Non-supervisor	9	30	36	16	6	1	2	23	40	2745

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	25	33	16	7	1	1	23	43	1113
2017	Non-supervisor	15	21	28	18	13	2	3	33	38	3685
2014	Supervisor	14	25	34	18	8	0	1	27	39	1144
2014	Non-supervisor	13	24	30	19	9	3	2	30	39	4006
2011	Supervisor	14	26	32	19	8	1	1	27	41	1214
2011	Non-supervisor	11	20	29	22	12	3	3	37	32	3978
2008	Supervisor	14	28	34	17	5	0	1	23	43	823
2008	Non-supervisor	12	22	29	22	10	3	2	34	35	2740

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	28	34	13	4	0	1	17	48	1113
2017	Non-supervisor	15	24	30	16	8	3	4	26	41	3681
2014	Supervisor	24	31	28	11	5	1	1	16	56	1147
2014	Non-supervisor	16	26	30	15	7	3	3	23	45	3995
2011	Supervisor	26	33	25	11	4	1	1	15	60	1214
2011	Non-supervisor	16	25	28	16	8	3	4	26	44	3977
2008	Supervisor	21	29	34	12	2	1	1	15	50	819
2008	Non-supervisor	16	26	31	16	7	3	3	24	44	2736

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	23	39	20	6	0	1	26	34	1110
2017	Non-supervisor	6	12	31	31	15	1	4	49	19	3656
2014	Supervisor	10	23	40	21	6	0	0	27	33	1148
2014	Non-supervisor	5	13	32	31	14	1	3	47	20	3992
2011	Supervisor	13	27	35	17	6	0	1	23	41	1210
2011	Non-supervisor	6	13	31	29	16	1	3	47	20	3974
2008	Supervisor	12	27	40	17	4	0	1	21	39	821
2008	Non-supervisor	7	15	34	26	14	1	3	42	23	2730

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	31	31	10	4	0	0	14	55	1115
2017	Non-supervisor	16	22	29	17	11	1	4	30	40	3678
2014	Supervisor	27	34	26	9	3	1	1	12	62	1147
2014	Non-supervisor	18	25	28	17	9	1	3	27	44	4001
2011	Supervisor	33	32	24	7	3	0	1	10	66	1216
2011	Non-supervisor	16	24	29	16	10	2	3	27	42	3979
2008	Supervisor	28	33	26	9	3	0	1	12	62	821
2008	Non-supervisor	15	24	30	17	10	2	2	28	41	2736

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	22	32	22	9	1	2	32	34	1112
2017	Non-supervisor	10	17	25	23	16	3	5	43	29	3688
2014	Supervisor	10	19	32	25	12	1	2	38	30	1147
2014	Non-supervisor	9	16	26	26	16	3	4	46	27	4004
2011	Supervisor	14	22	34	19	9	1	2	29	36	1215
2011	Non-supervisor	9	17	27	23	16	3	5	42	28	3971
2008	Supervisor	17	25	29	20	7	0	2	27	42	821
2008	Non-supervisor	11	20	26	23	13	3	4	38	34	2739

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	25	37	13	4	1	1	18	44	1114
2017	Non-supervisor	13	21	32	16	11	4	4	29	37	3683
2014	Supervisor	18	28	34	12	4	1	1	17	48	1148
2014	Non-supervisor	12	22	32	17	9	4	4	29	37	4007

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	31	6	7	4	0	83	12	1116
2017	Non-supervisor	36	33	11	12	7	1	70	20	3706
2014	Supervisor	54	31	6	6	2	0	86	9	1149
2014	Non-supervisor	39	30	9	12	9	1	70	21	4015

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	39	6	7	4	83	11	1112
2017	Non-supervisor	38	40	10	9	4	78	13	3695
2014	Supervisor	44	42	6	6	3	85	9	1149
2014	Non-supervisor	38	40	9	8	4	78	12	4016

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	38	10	2	1	1	0	86	3	1113
2017	Non-supervisor	37	38	15	4	3	3	0	77	7	3701
2014	Supervisor	57	31	8	1	1	1	1	89	3	1147
2014	Non-supervisor	44	35	12	3	3	3	0	81	6	4012

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	41	11	3	2	1	84	5	1116
2017	Non-supervisor	34	42	13	6	3	2	77	10	3699
2014	Supervisor	51	35	8	4	1	1	87	5	1147
2014	Non-supervisor	40	38	12	6	3	2	79	9	4011
2011	Supervisor	36	43	12	5	3	1	80	8	1215
2011	Non-supervisor	29	40	15	7	6	3	71	13	3984

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	38	7	7	3	0	83	10	1115
2017	Non-supervisor	39	39	11	7	4	0	78	11	3700
2014	Supervisor	53	33	8	3	2	0	86	6	1146
2014	Non-supervisor	42	37	11	6	4	0	79	10	4008
2011	Supervisor	39	39	12	6	4	0	78	10	1212
2011	Non-supervisor	35	39	13	7	5	1	74	13	3983
2008	Supervisor	32	42	13	7	6	0	74	12	822
2008	Non-supervisor	29	40	14	9	7	0	69	16	2742

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	38	12	12	6	2	2	69	19	1114
2017	Non-supervisor	22	30	18	13	10	5	3	56	25	3708
2014	Supervisor	33	41	8	9	5	1	2	77	15	1149
2014	Non-supervisor	26	31	15	13	10	3	3	60	24	4014

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	41	7	2	1	1	89	3	1111
2017	Non-supervisor	36	44	11	4	3	2	82	7	3696
2014	Supervisor	51	37	7	2	1	1	89	4	1146
2014	Non-supervisor	39	44	9	4	1	2	85	6	4012
2011	Supervisor	43	40	10	4	2	1	84	6	1213
2011	Non-supervisor	37	41	12	6	2	3	80	8	3980

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	36	7	5	2	1	0	85	7	1112
2017	Non-supervisor	31	41	12	8	4	2	1	75	13	3696
2014	Supervisor	56	32	5	4	2	1	0	89	6	1147
2014	Non-supervisor	37	40	10	7	4	2	1	79	10	4015
2011	Supervisor	45	34	9	6	4	1	0	80	10	1215
2011	Non-supervisor	34	38	11	8	5	3	1	75	14	3981
2008	Supervisor	34	39	11	8	5	2	1	75	14	821
2008	Non-supervisor	25	32	14	14	9	6	1	61	24	2742

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	39	15	5	3	1	1	77	8	1115
2017	Non-supervisor	21	36	21	12	5	4	1	60	18	3701
2014	Supervisor	47	35	10	5	2	1	0	83	7	1147
2014	Non-supervisor	24	36	20	10	5	4	1	63	15	4009
2011	Supervisor	32	43	14	7	3	1	0	75	11	1216
2011	Non-supervisor	18	37	21	11	7	5	1	58	19	3989

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	28	16	15	12	4	2	54	29	1111
2017	Non-supervisor	15	28	16	17	16	7	2	47	35	3693
2014	Supervisor	25	26	16	14	10	6	3	56	27	1147
2014	Non-supervisor	15	25	18	18	18	6	1	42	39	4013
2011	Supervisor	20	26	17	16	12	6	3	50	31	1217
2011	Non-supervisor	13	25	16	18	17	9	2	42	39	3989

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	50	5	13	7	75	20	1114
2017	Non-supervisor	27	49	5	13	6	76	19	3707
2014	Supervisor	27	52	4	12	5	79	17	1148
2014	Non-supervisor	28	48	5	14	5	76	19	4016
2011	Supervisor	23	50	5	17	6	73	23	1219
2011	Non-supervisor	25	49	5	15	6	74	21	3989
2008	Supervisor	31	48	5	10	6	79	16	821
2008	Non-supervisor	31	49	5	12	4	79	16	2746

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	36	6	10	4	80	14	1113
2017	Non-supervisor	39	38	7	11	6	76	17	3697
2014	Supervisor	51	31	5	9	4	82	13	1149
2014	Non-supervisor	39	36	7	11	6	75	17	4014
2011	Supervisor	46	36	6	8	5	82	13	1213
2011	Non-supervisor	36	40	9	10	5	76	15	3988

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	37	6	5	1	87	7	1109
2017	Non-supervisor	42	41	7	7	2	83	10	3703
2014	Supervisor	55	33	5	5	1	89	6	1148
2014	Non-supervisor	41	40	8	8	3	81	11	4012

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	67	24	3	3	1	0	1	92	5	1112
2017	Non-supervisor	68	24	4	3	1	0	0	92	4	3705
2014	Supervisor	69	23	4	2	1	1	1	93	3	1148
2014	Non-supervisor	69	22	3	3	1	0	1	92	4	4015
2011	Supervisor	70	20	4	4	1	0	0	91	5	1219
2011	Non-supervisor	71	21	3	2	1	0	1	93	4	3988
2008	Supervisor	70	22	3	2	1	0	0	93	3	820
2008	Non-supervisor	72	21	3	3	1	0	1	93	3	2742

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	21	5	5	3	1	87	8	1112
2017	Non-supervisor	67	20	4	5	2	1	88	7	3705
2014	Supervisor	68	19	4	6	3	1	88	9	1148
2014	Non-supervisor	68	19	5	5	3	1	88	8	4014
2011	Supervisor	70	16	4	5	4	1	87	9	1219
2011	Non-supervisor	72	16	4	4	3	1	89	7	3987
2008	Supervisor	68	19	2	6	4	0	88	10	818
2008	Non-supervisor	70	16	4	5	3	1	87	9	2743

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	73	15	4	3	2	3	91	5	1116
2017	Non-supervisor	72	14	5	3	2	3	89	6	3703
2014	Supervisor	76	13	4	4	2	2	91	6	1149
2014	Non-supervisor	75	12	4	3	3	3	90	6	4015
2011	Supervisor	74	13	4	3	2	3	90	6	1215
2011	Non-supervisor	73	12	5	3	3	4	89	6	3987
2008	Supervisor	73	12	4	4	3	5	90	6	820
2008	Non-supervisor	70	10	5	3	4	8	87	8	2744

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	81	10	3	2	1	2	94	3	1115
2017	Non-supervisor	79	12	3	2	2	2	93	3	3701
2014	Supervisor	83	10	2	1	1	2	95	3	1148
2014	Non-supervisor	78	11	3	2	2	3	93	3	4018
2011	Supervisor	82	10	3	2	1	3	94	3	1215
2011	Non-supervisor	79	10	3	2	2	4	93	4	3983
2008	Supervisor	81	8	3	2	2	5	93	4	821
2008	Non-supervisor	79	7	3	1	3	7	92	4	2741

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	22	6	4	2	0	2	88	6	1114
2017	Non-supervisor	62	19	7	4	2	2	5	86	6	3703
2014	Supervisor	65	19	6	5	2	1	3	86	7	1146
2014	Non-supervisor	63	17	7	3	2	2	5	86	6	4011

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	21	5	3	1	1	1	91	4	1114
2017	Non-supervisor	66	21	6	2	1	2	2	91	3	3698
2014	Supervisor	69	18	5	2	2	2	2	91	4	1146
2014	Non-supervisor	66	18	6	3	2	2	3	89	5	4010
2011	Supervisor	70	17	7	2	1	1	2	90	4	1218
2011	Non-supervisor	69	18	6	2	1	2	2	91	3	3979
2008	Supervisor	67	18	7	3	1	1	3	88	4	822
2008	Non-supervisor	68	18	6	2	2	2	3	90	4	2746

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	17	83	1113
2017	Non-supervisor	18	82	3699
2014	Supervisor	16	84	1143
2014	Non-supervisor	20	80	4001

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	184
2017	Non-supervisor	51	659
2014	Supervisor	36	184
2014	Non-supervisor	53	813

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	184
2017	Non-supervisor	62	659
2014	Supervisor	50	184
2014	Non-supervisor	60	813

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	23	184
2017	Non-supervisor	3	659
2014	Supervisor	29	184
2014	Non-supervisor	3	813

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	184
2014	Non-supervisor	1	813

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	184
2017	Non-supervisor	5	659
2014	Non-supervisor	4	813

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	184
2017	Non-supervisor	14	659
2014	Supervisor	14	184
2014	Non-supervisor	17	813

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	659
2014	Supervisor	4	184
2014	Non-supervisor	5	813

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	184
2017	Non-supervisor	40	660
2014	Supervisor	39	184
2014	Non-supervisor	39	813

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	184
2017	Non-supervisor	41	660
2014	Supervisor	31	184
2014	Non-supervisor	41	813

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	184
2017	Non-supervisor	42	660
2014	Supervisor	33	184
2014	Non-supervisor	43	813

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	184
2017	Non-supervisor	42	660
2014	Supervisor	38	184
2014	Non-supervisor	40	813

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	184
2017	Non-supervisor	29	660
2014	Supervisor	30	184
2014	Non-supervisor	28	813

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	184
2017	Non-supervisor	50	660
2014	Supervisor	55	184
2014	Non-supervisor	54	813

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	184
2017	Non-supervisor	29	660
2014	Supervisor	41	184
2014	Non-supervisor	31	813

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	1	660
2014	Non-supervisor	1	813

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	184
2017	Non-supervisor	8	660
2014	Supervisor	7	184
2014	Non-supervisor	8	813

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	184
2017	Non-supervisor	13	660
2014	Supervisor	9	184
2014	Non-supervisor	12	813

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	184
2017	Non-supervisor	48	660
2014	Supervisor	35	184
2014	Non-supervisor	50	813

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	184
2017	Non-supervisor	31	660
2014	Supervisor	34	184
2014	Non-supervisor	32	813

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	184
2017	Non-supervisor	16	660
2014	Supervisor	13	184
2014	Non-supervisor	13	813

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	67	183
2017	Non-supervisor	55	661
2014	Supervisor	60	184
2014	Non-supervisor	53	813

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	183
2017	Non-supervisor	26	661
2014	Supervisor	42	184
2014	Non-supervisor	28	813

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	183
2017	Non-supervisor	7	661
2014	Supervisor	18	184
2014	Non-supervisor	7	813

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	183
2017	Non-supervisor	22	661
2014	Supervisor	19	184
2014	Non-supervisor	24	813

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	183
2017	Non-supervisor	13	661
2014	Supervisor	21	184
2014	Non-supervisor	13	813

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	183
2017	Non-supervisor	9	661
2014	Supervisor	7	184
2014	Non-supervisor	9	813

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	183
2017	Non-supervisor	12	661
2014	Supervisor	20	184
2014	Non-supervisor	15	813

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	183
2017	Non-supervisor	12	661
2014	Supervisor	10	184
2014	Non-supervisor	9	813

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	183
2017	Non-supervisor	24	661
2014	Supervisor	16	184
2014	Non-supervisor	24	813

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	167
2017	Non-supervisor	12	600
2014	Supervisor	12	172
2014	Non-supervisor	13	741

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	167
2017	Non-supervisor	19	600
2014	Supervisor	16	172
2014	Non-supervisor	19	741

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	167
2017	Non-supervisor	12	600
2014	Supervisor	9	172
2014	Non-supervisor	14	741

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	167
2017	Non-supervisor	9	600
2014	Supervisor	9	172
2014	Non-supervisor	10	741

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	167
2017	Non-supervisor	13	600
2014	Supervisor	13	172
2014	Non-supervisor	11	741

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	167
2017	Non-supervisor	9	600
2014	Supervisor	9	172
2014	Non-supervisor	10	741

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	167
2017	Non-supervisor	10	600
2014	Supervisor	9	172
2014	Non-supervisor	9	741

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	167
2017	Non-supervisor	11	600
2014	Non-supervisor	7	741

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	167
2017	Non-supervisor	14	600
2014	Supervisor	5	172
2014	Non-supervisor	10	741

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	167
2017	Non-supervisor	26	600
2014	Supervisor	21	172
2014	Non-supervisor	23	741

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	167
2017	Non-supervisor	9	600
2014	Supervisor	9	172
2014	Non-supervisor	10	741

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	167
2017	Non-supervisor	46	600
2014	Supervisor	32	172
2014	Non-supervisor	47	741

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	600
2014	Non-supervisor	2	741

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	52	167
2017	Non-supervisor	50	600
2014	Supervisor	48	172
2014	Non-supervisor	50	741

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	1	600

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	167
2017	Non-supervisor	13	600
2014	Supervisor	19	172
2014	Non-supervisor	11	741

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	96	4	184
2017	Non-supervisor	95	5	658

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	27	17	11	8	15	3	56	23	1116
2017	Non-supervisor	14	19	20	9	9	21	7	46	26	3704
2014	Supervisor	25	25	17	8	6	14	5	62	17	1147
2014	Non-supervisor	15	20	20	9	9	21	6	49	25	4010

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	37	14	8	5	3	0	72	14	1115
2017	Non-supervisor	24	33	19	9	6	8	1	63	16	3702
2014	Supervisor	40	34	13	5	4	3	1	77	9	1146
2014	Non-supervisor	27	34	18	7	6	7	1	66	14	4010
2011	Supervisor	33	41	13	7	4	3	0	76	11	1215
2011	Non-supervisor	29	37	16	8	5	5	0	70	14	3987

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	8	92	1113
2017	Non-supervisor	9	91	3698
2014	Supervisor	5	95	1147
2014	Non-supervisor	9	91	4004

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	86
2017	Non-supervisor	38	334
2014	Supervisor	40	60
2014	Non-supervisor	36	373

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	80	86
2017	Non-supervisor	80	334
2014	Supervisor	73	60
2014	Non-supervisor	81	373

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	86
2017	Non-supervisor	3	334
2014	Supervisor	12	60
2014	Non-supervisor	2	373

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	60

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	334
2014	Non-supervisor	4	373

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	86
2017	Non-supervisor	10	334
2014	Supervisor	14	60
2014	Non-supervisor	10	373

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	334
2014	Non-supervisor	6	373

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	86
2017	Non-supervisor	30	335
2014	Supervisor	15	60
2014	Non-supervisor	20	372

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Supervisor	23	86
2017	Non-supervisor	27	335
2014	Supervisor	20	60
2014	Non-supervisor	22	372

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	86
2017	Non-supervisor	20	335
2014	Supervisor	12	60
2014	Non-supervisor	13	372

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	12	335
2014	Non-supervisor	7	372

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	86
2017	Non-supervisor	26	335
2014	Supervisor	31	60
2014	Non-supervisor	25	372

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	32	86
2017	Non-supervisor	25	335
2014	Supervisor	35	60
2014	Non-supervisor	22	372

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	335
2014	Non-supervisor	2	372

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	86

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	7	335
2014	Supervisor	9	60
2014	Non-supervisor	8	372

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	86
2017	Non-supervisor	16	335
2014	Supervisor	19	60
2014	Non-supervisor	18	372

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	86
2017	Non-supervisor	10	335
2014	Supervisor	8	60
2014	Non-supervisor	11	372

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	86
2014	Supervisor	0	60

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	86
2017	Non-supervisor	22	335
2014	Supervisor	27	60
2014	Non-supervisor	28	372

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	86
2017	Non-supervisor	30	336
2014	Supervisor	29	60
2014	Non-supervisor	32	373

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	86
2017	Non-supervisor	16	336
2014	Supervisor	21	60
2014	Non-supervisor	18	373

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	86
2017	Non-supervisor	6	336
2014	Supervisor	8	60
2014	Non-supervisor	5	373

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	86
2017	Non-supervisor	17	336
2014	Supervisor	10	60
2014	Non-supervisor	24	373

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	86
2017	Non-supervisor	7	336
2014	Supervisor	8	60
2014	Non-supervisor	8	373

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	86
2017	Non-supervisor	7	336
2014	Non-supervisor	7	373

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	336
2014	Supervisor	11	60
2014	Non-supervisor	7	373

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	86
2017	Non-supervisor	6	336
2014	Supervisor	10	60
2014	Non-supervisor	8	373

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	51	86
2017	Non-supervisor	52	336
2014	Supervisor	54	60
2014	Non-supervisor	44	373

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	312
2014	Non-supervisor	5	345

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	78
2017	Non-supervisor	21	312
2014	Supervisor	16	58
2014	Non-supervisor	16	345

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	78
2017	Non-supervisor	7	312
2014	Supervisor	9	58
2014	Non-supervisor	4	345

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	312
2014	Non-supervisor	2	345

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	3	312
2014	Non-supervisor	2	345

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	312
2014	Non-supervisor	4	345

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	78
2017	Non-supervisor	7	312
2014	Non-supervisor	7	345

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	14	312
2014	Non-supervisor	9	345

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	78
2017	Non-supervisor	11	312
2014	Supervisor	9	58
2014	Non-supervisor	7	345

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	78
2017	Non-supervisor	22	312
2014	Supervisor	14	58
2014	Non-supervisor	26	345

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	78
2017	Non-supervisor	7	312
2014	Supervisor	10	58
2014	Non-supervisor	10	345

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	78
2017	Non-supervisor	42	312
2014	Supervisor	43	58
2014	Non-supervisor	49	345

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	78
2017	Non-supervisor	2	312
2014	Non-supervisor	2	345

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	61	78
2017	Non-supervisor	58	312
2014	Supervisor	67	58
2014	Non-supervisor	62	345

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	312

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	78
2017	Non-supervisor	11	312
2014	Supervisor	10	58
2014	Non-supervisor	9	345

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	96	4	86
2017	Non-supervisor	93	7	337

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	23	18	3	3	25	5	65	9	1115
2017	Non-supervisor	15	19	22	4	4	29	6	52	13	3700
2014	Supervisor	27	22	17	2	2	23	7	70	6	1145
2014	Non-supervisor	16	20	22	4	4	28	6	55	12	4011

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	34	15	3	2	7	0	78	6	1116
2017	Non-supervisor	27	33	19	5	4	12	1	69	10	3695
2014	Supervisor	43	34	12	2	1	6	1	83	4	1144
2014	Non-supervisor	29	34	18	5	3	11	1	71	9	4007
2011	Supervisor	38	40	12	3	2	5	0	83	5	1217
2011	Non-supervisor	33	38	15	5	3	7	0	76	8	3982

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	13	87	1115
2017	Non-supervisor	17	83	3698
2014	Supervisor	11	89	1144
2014	Non-supervisor	15	85	4001

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	82	18	140
2017	Non-supervisor	72	28	625
2014	Supervisor	75	25	124
2014	Non-supervisor	74	26	615

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	35	7	3	1	1	0	89	4	115
2017	Non-supervisor	46	35	4	9	4	0	1	83	12	451
2014	Supervisor	60	29	3	5	1	1	0	90	7	93
2014	Non-supervisor	44	36	8	7	4	0	0	81	11	457

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	44	5	2	0	0	10	92	3	1115
2017	Non-supervisor	22	53	10	8	2	2	2	78	11	3707
2014	Supervisor	38	44	4	2	0	0	11	93	3	1146
2014	Non-supervisor	25	55	10	6	2	1	2	82	8	4010
2011	Supervisor	36	47	5	1	0	0	11	93	2	1217
2011	Non-supervisor	23	58	10	7	1	1	1	82	8	3982
2008	Supervisor	35	47	6	2	0	0	10	91	3	824
2008	Non-supervisor	22	56	11	7	2	1	1	79	9	2746

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	27	21	12	6	14	7	51	23	1112
2017	Non-supervisor	8	24	23	12	8	20	6	42	27	3698
2014	Supervisor	14	29	21	9	5	13	9	55	19	1147
2014	Non-supervisor	9	27	25	12	7	16	5	45	24	4007
2011	Supervisor	10	30	23	11	7	13	6	48	23	1217
2011	Non-supervisor	9	27	24	12	7	18	3	45	25	3981

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	30	9	3	2	2	10	84	6	1116
2017	Non-supervisor	37	36	12	4	2	7	3	80	7	3702
2014	Supervisor	43	33	6	2	1	3	11	88	4	1147
2014	Non-supervisor	37	37	11	4	2	6	2	80	7	4009
2011	Supervisor	43	31	7	3	2	2	11	86	6	1217
2011	Non-supervisor	37	37	10	5	3	6	1	80	9	3983
2008	Supervisor	40	34	8	4	2	3	10	85	6	821
2008	Non-supervisor	34	39	11	4	3	7	1	80	8	2741

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	33	12	5	3	4	8	78	9	1114
2017	Non-supervisor	24	33	16	8	5	12	3	67	15	3694
2014	Supervisor	36	33	9	5	2	5	11	82	8	1147
2014	Non-supervisor	25	35	16	7	4	10	2	68	13	4008
2011	Supervisor	32	33	11	5	4	5	10	77	11	1217
2011	Non-supervisor	25	34	16	9	6	9	1	66	16	3981
2008	Supervisor	32	35	12	8	4	2	8	74	13	819
2008	Non-supervisor	26	33	16	10	7	7	1	65	18	2742

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	27	7	7	5	0	0	81	12	1112
2017	Non-supervisor	49	28	9	7	6	1	0	78	13	3705

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	25	9	6	5	1	0	80	11	1115
2017	Non-supervisor	50	27	11	5	5	2	0	78	11	3704

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	43	12	5	2	1	0	82	6	1113
2017	Non-supervisor	26	42	16	8	5	3	0	70	13	3699

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	40	15	15	9	1	0	61	24	1113
2017	Non-supervisor	18	37	19	15	10	1	0	55	25	3700

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	22	23	16	21	0	1	40	37	1115
2017	Non-supervisor	16	24	22	16	21	0	1	40	37	3700

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	24	27	23	18	0	0	32	41	1112
2017	Non-supervisor	20	30	26	14	9	0	1	50	23	3700

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	32	25	19	11	0	0	45	30	1110
2017	Non-supervisor	28	32	21	10	6	1	3	63	16	3687

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	22	25	24	21	0	0	30	45	1116
2017	Non-supervisor	19	24	23	17	14	1	2	45	32	3700

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	31	20	11	8	0	4	59	20	1113
2017	Non-supervisor	44	26	12	6	4	1	8	76	10	3688

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	32	27	16	10	0	0	48	25	1116
2017	Non-supervisor	26	30	23	12	9	0	0	57	20	3687

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	36	25	11	6	0	1	58	17	1113
2017	Non-supervisor	25	33	22	11	6	1	2	60	17	3682

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	31	29	19	9	0	0	43	28	1115
2017	Non-supervisor	21	32	24	12	8	1	2	55	21	3682

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	36	24	13	8	0	1	55	21	1115
2017	Non-supervisor	24	34	21	13	7	1	1	58	20	3685

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	32	25	14	10	0	1	51	24	1110
2017	Non-supervisor	26	33	21	11	7	1	2	60	18	3678

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	23	11	4	2	0	1	83	6	1116
2017	Non-supervisor	50	27	13	6	3	0	2	78	9	3701

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	70	14	7	4	3	1	1	85	7	1114
2017	Non-supervisor	65	17	6	4	4	1	3	85	9	3701

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	27	11	5	2	0	1	82	7	1112
2017	Non-supervisor	48	30	11	6	3	0	2	80	9	3691

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	56	21	11	7	5	0	1	77	12	1111
2017	Non-supervisor	52	23	10	7	5	0	2	77	12	3694

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	33	16	6	4	0	1	73	10	1112
2017	Non-supervisor	52	8	3	1	0	1	35	93	3	3696

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	21	10	2	1	0	2	86	4	1109
2017	Non-supervisor	58	22	8	3	1	1	7	87	5	3679

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	18	6	2	2	0	2	90	4	1114
2017	Non-supervisor	52	21	9	6	7	1	4	77	14	3696

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	32	11	4	1	0	1	84	5	1113
2017	Non-supervisor	45	32	13	4	2	0	3	80	7	3694

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	24	42	20	8	0	0	30	28	1116
2017	Non-supervisor	11	32	39	12	5	0	0	43	17	3708

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	25	42	17	6	0	0	23	35	1112
2017	Non-supervisor	7	17	42	23	10	0	1	34	24	3693

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	30	23	13	13	2	0	20	80	1114
2017	Non-supervisor	23	25	23	13	13	3	1	24	76	3706

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	862
2017	Non-supervisor	20	2704

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	33	862
2017	Non-supervisor	31	2704

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	862
2017	Non-supervisor	18	2704

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	71	862
2017	Non-supervisor	53	2704

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	862
2017	Non-supervisor	8	2704

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	35	862
2017	Non-supervisor	37	2704

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	4	44	22	12	4	15	848
2017	Non-supervisor	5	44	19	12	5	15	2664

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	23	14	20	24	2	9	36	48	864
2017	Non-supervisor	9	22	16	18	26	2	8	34	48	2718

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	9	12	20	49	1	6	12	75	864
2017	Non-supervisor	4	11	13	19	47	2	5	16	71	2715

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.