2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 118. Are you a member of a visible minority group?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	42	12	8	6	75	13	962
2017	Non-visible minority	30	46	11	9	4	75	13	3808
2014	Visible minority	32	44	11	7	6	76	13	947
2014	Non-visible minority	27	47	12	8	5	75	13	4147
2011	Visible minority	34	41	14	5	5	75	11	870
2011	Non-visible minority	32	42	12	9	5	74	14	4275
2008	Visible minority	31	42	14	7	5	73	12	443
2008	Non-visible minority	30	44	12	9	5	74	14	3076

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	38	15	9	10	0	0	66	19	961
2017	Non-visible minority	24	39	15	13	8	0	0	63	22	3803

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	56	31	7	3	2	88	5	958
2017	Non-visible minority	49	37	9	3	1	87	5	3797
2014	Visible minority	68	22	7	1	2	90	3	947
2014	Non-visible minority	58	31	7	2	1	89	3	4144
2011	Visible minority	60	30	7	2	1	90	3	870
2011	Non-visible minority	54	34	7	3	1	89	4	4273

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	37	12	4	4	80	8	956
2017	Non-visible minority	37	43	11	7	3	80	10	3791
2014	Visible minority	43	39	10	4	4	83	7	948
2014	Non-visible minority	39	42	10	5	3	81	9	4146
2011	Visible minority	41	40	10	5	3	82	8	871
2011	Non-visible minority	40	42	9	6	3	83	9	4274
2008	Visible minority	38	42	12	5	4	79	9	449
2008	Non-visible minority	39	43	9	6	3	83	8	3100

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	32	17	7	7	0	68	14	959
2017	Non-visible minority	28	34	19	11	7	1	63	18	3803
2014	Visible minority	32	36	17	7	6	1	69	14	947
2014	Non-visible minority	27	37	18	11	7	1	64	18	4147
2011	Visible minority	31	36	18	8	5	1	68	14	869
2011	Non-visible minority	27	37	20	10	6	1	64	16	4281

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	33	35	16	9	7	0	68	16	962
2017	Non-visible minority	27	36	17	13	6	0	63	19	3803
2014	Visible minority	30	37	17	9	7	1	67	16	945
2014	Non-visible minority	26	39	17	12	6	0	65	18	4147
2011	Visible minority	28	38	19	9	6	0	66	15	869
2011	Non-visible minority	24	40	17	12	6	0	64	19	4282
2008	Visible minority	22	40	21	9	7	0	62	17	448
2008	Non-visible minority	24	41	14	13	7	0	65	20	3096

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	24	15	15	12	5	0	55	29	957
2017	Non-visible minority	25	26	20	14	9	5	1	54	25	3805
2014	Visible minority	26	26	17	13	13	4	1	55	27	948
2014	Non-visible minority	24	28	21	13	9	5	0	55	24	4147
2011	Visible minority	25	25	18	14	13	4	0	53	28	869
2011	Non-visible minority	26	26	19	13	10	5	0	55	24	4280
2008	Visible minority	16	28	18	15	17	5	0	47	34	448
2008	Non-visible minority	23	29	18	15	9	5	0	55	26	3098

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	32	13	8	7	2	0	72	15	961
2017	Non-visible minority	43	33	11	7	4	2	0	77	12	3807
2014	Visible minority	39	33	12	7	6	1	1	73	14	948
2014	Non-visible minority	43	31	12	8	4	2	0	76	12	4145
2011	Visible minority	37	29	16	9	6	3	1	68	15	869
2011	Non-visible minority	40	32	12	8	5	2	0	74	14	4278
2008	Visible minority	31	31	14	10	11	3	0	64	21	449
2008	Non-visible minority	37	30	13	9	7	3	0	70	17	3099

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	39	33	12	9	6	0	1	73	15	959
2017	Non-visible minority	40	35	10	10	5	0	0	75	15	3807
2014	Visible minority	40	34	11	7	6	1	0	75	13	947
2014	Non-visible minority	41	34	10	10	5	0	0	75	15	4145
2011	Visible minority	39	34	11	7	7	1	0	74	14	869
2011	Non-visible minority	38	34	11	10	6	0	0	72	16	4273
2008	Visible minority	32	35	13	7	11	1	0	68	18	448
2008	Non-visible minority	34	34	11	12	8	0	0	68	21	3095

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	43	28	13	7	8	0	71	15	958
2017	Non-visible minority	47	30	10	8	5	0	77	13	3802
2014	Visible minority	43	30	13	6	7	1	73	14	946
2014	Non-visible minority	46	30	11	7	6	0	76	13	4146

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	31	17	10	9	8	62	20	962
2017	Non-visible minority	21	31	18	13	9	8	57	24	3805
2014	Visible minority	24	32	16	8	9	10	63	19	948
2014	Non-visible minority	23	34	17	11	7	8	62	19	4144
2011	Visible minority	24	31	18	10	9	9	60	20	870
2011	Non-visible minority	21	31	18	12	10	7	56	24	4280

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	23	32	19	12	10	3	0	57	23	963
2017	Non-visible minority	17	32	19	18	12	3	0	51	30	3805
2014	Visible minority	23	31	19	13	11	4	0	55	25	947
2014	Non-visible minority	19	32	20	16	10	3	0	53	27	4147
2011	Visible minority	22	30	20	12	12	4	1	54	25	867
2011	Non-visible minority	17	31	20	16	14	2	0	49	31	4280
2008	Visible minority	21	29	19	12	15	4	0	52	28	449
2008	Non-visible minority	17	30	18	17	15	2	0	49	33	3099

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	30	20	15	11	6	50	28	963
2017	Non-visible minority	11	28	21	21	13	5	42	36	3801
2014	Visible minority	18	28	21	15	11	6	50	28	944
2014	Non-visible minority	13	29	22	20	11	5	43	33	4141
2011	Visible minority	13	35	21	15	9	8	52	26	870
2011	Non-visible minority	9	28	21	23	13	5	39	38	4274
2008	Visible minority	12	29	17	21	14	8	44	38	450
2008	Non-visible minority	8	28	20	24	15	5	38	42	3100

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	29	18	11	13	8	55	26	964
2017	Non-visible minority	17	30	18	16	13	6	50	30	3805
2014	Visible minority	23	30	17	10	13	7	58	24	947
2014	Non-visible minority	18	32	19	15	11	6	53	27	4144
2011	Visible minority	18	32	17	11	12	11	56	26	871
2011	Non-visible minority	14	32	19	16	12	7	49	31	4273
2008	Visible minority	13	28	16	16	15	11	47	35	449
2008	Non-visible minority	11	28	20	17	16	8	42	35	3099

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	30	20	14	12	4	53	27	961
2017	Non-visible minority	11	31	19	22	13	3	44	36	3801
2014	Visible minority	21	33	19	12	12	3	56	25	946
2014	Non-visible minority	12	32	19	21	12	3	46	35	4142
2011	Visible minority	18	34	17	18	10	4	54	29	870
2011	Non-visible minority	10	32	18	24	14	3	42	39	4274
2008	Visible minority	15	30	19	18	15	3	47	33	449
2008	Non-visible minority	11	33	17	23	14	2	45	38	3099

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	22	36	17	12	12	0	0	59	24	962
2017	Non-visible minority	22	37	17	15	8	0	0	59	24	3808
2014	Visible minority	19	36	18	15	11	0	0	55	26	948
2014	Non-visible minority	20	35	19	16	10	0	0	55	26	4146
2011	Visible minority	17	38	19	13	11	1	1	56	25	869
2011	Non-visible minority	18	37	18	15	11	0	0	55	27	4278

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	41	11	11	5	0	0	73	16	961
2017	Non-visible minority	24	44	14	13	5	0	0	69	18	3804

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	20	22	16	15	13	2	37	36	957
2017	Non-visible minority	10	24	17	20	15	12	2	39	41	3805
2014	Visible minority	13	24	21	15	14	11	2	42	34	948
2014	Non-visible minority	10	25	18	21	14	10	2	39	40	4147

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	36	11	9	7	0	0	73	16	964
2017	Non-visible minority	35	37	12	10	5	0	0	73	15	3810
2014	Visible minority	36	37	13	7	6	0	1	74	13	947
2014	Non-visible minority	35	35	13	11	6	0	0	71	16	4144
2011	Visible minority	36	35	12	10	6	1	0	72	16	868
2011	Non-visible minority	32	37	13	11	7	0	0	70	18	4279
2008	Visible minority	30	35	15	8	10	0	1	66	19	450
2008	Non-visible minority	29	35	14	11	9	1	1	65	21	3099

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	44	8	9	7	5	3	74	17	165
2017	Non-visible minority	26	37	15	11	5	3	4	67	17	938
2014	Visible minority	31	37	9	10	5	4	4	73	17	154
2014	Non-visible minority	25	37	15	9	5	3	6	68	15	975

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	33	15	12	9	1	1	63	21	962
2017	Non-visible minority	28	36	13	14	7	1	1	65	21	3807
2014	Visible minority	29	36	13	12	8	2	1	66	20	946
2014	Non-visible minority	26	39	12	14	7	1	1	67	20	4146
2011	Visible minority	28	34	15	12	8	2	1	64	21	872
2011	Non-visible minority	27	37	11	15	8	1	1	65	24	4278
2008	Visible minority	25	38	11	11	10	3	1	66	23	450
2008	Non-visible minority	28	37	12	13	7	1	1	67	21	3099

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	24	16	15	16	8	2	48	35	959
2017	Non-visible minority	21	28	15	16	11	8	1	54	29	3806
2014	Visible minority	21	24	17	15	15	7	1	49	33	948
2014	Non-visible minority	21	29	16	16	11	6	1	54	29	4145
2011	Visible minority	22	25	15	14	15	7	1	52	32	872
2011	Non-visible minority	27	27	14	15	12	4	1	57	28	4279
2008	Visible minority	25	27	13	11	16	7	2	57	30	450
2008	Non-visible minority	29	28	13	14	10	5	1	61	25	3097

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	41	11	15	9	0	65	24	963
2017	Non-visible minority	20	40	12	17	9	0	60	27	3804
2014	Visible minority	22	40	14	16	9	0	61	25	947
2014	Non-visible minority	18	39	12	20	10	0	57	31	4143
2011	Visible minority	23	40	11	16	9	0	64	25	869
2011	Non-visible minority	19	41	13	17	9	0	61	26	4277
2008	Visible minority	22	44	12	15	7	1	66	22	450
2008	Non-visible minority	17	43	13	17	9	0	61	26	3097

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	39	11	6	6	77	12	963
2017	Non-visible minority	39	40	10	8	3	79	11	3808
2014	Visible minority	37	40	11	6	6	77	12	947
2014	Non-visible minority	36	42	10	8	3	79	11	4143
2011	Visible minority	39	38	11	7	5	77	12	868
2011	Non-visible minority	40	40	10	6	4	80	10	4282
2008	Visible minority	28	45	13	8	6	73	14	449
2008	Non-visible minority	34	44	12	7	3	78	10	3099

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	41	35	10	7	8	76	14	962
2017	Non-visible minority	44	40	7	6	3	84	9	3809
2014	Visible minority	38	37	10	8	7	75	15	947
2014	Non-visible minority	42	40	8	6	3	83	9	4144
2011	Visible minority	41	37	9	7	6	78	13	867
2011	Non-visible minority	43	41	8	5	3	84	8	4277
2008	Visible minority	37	42	10	6	5	79	11	450
2008	Non-visible minority	39	46	7	5	3	85	8	3101

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	31	16	16	17	2	50	34	960
2017	Non-visible minority	16	33	19	19	11	2	49	31	3804
2014	Visible minority	16	29	19	16	17	2	46	35	947
2014	Non-visible minority	14	32	18	20	13	2	47	34	4142
2011	Visible minority	17	30	19	19	14	1	48	33	869
2011	Non-visible minority	14	32	19	20	14	1	47	34	4277
2008	Visible minority	16	33	17	18	14	3	50	33	450
2008	Non-visible minority	13	32	20	19	14	1	46	34	3099

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	27	14	13	22	3	1	48	37	957
2017	Non-visible minority	16	29	15	19	17	2	2	47	37	3800
2014	Visible minority	18	24	15	18	22	2	1	43	42	948
2014	Non-visible minority	15	26	16	20	20	2	1	43	41	4146
2011	Visible minority	17	26	14	18	21	3	1	45	41	869
2011	Non-visible minority	14	28	16	18	21	1	2	43	40	4277
2008	Visible minority	17	34	13	15	18	2	0	52	34	449
2008	Non-visible minority	15	33	14	18	17	1	1	49	36	3098

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	40	14	9	9	0	68	18	957
2017	Non-visible minority	26	43	12	13	6	0	69	19	3794
2014	Visible minority	20	41	15	14	10	0	61	24	948
2014	Non-visible minority	21	41	14	15	9	0	62	24	4147
2011	Visible minority	24	41	13	12	9	1	67	20	871
2011	Non-visible minority	25	41	13	13	8	0	66	21	4270

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	37	15	11	8	66	19	958
2017	Non-visible minority	30	37	15	12	5	68	17	3795
2014	Visible minority	25	38	17	10	9	64	19	948
2014	Non-visible minority	28	38	16	12	7	65	19	4143

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	39	16	9	7	0	69	15	959
2017	Non-visible minority	28	40	16	11	5	0	68	16	3794
2014	Visible minority	29	38	15	11	7	1	67	18	948
2014	Non-visible minority	27	40	17	11	5	0	67	16	4145
2011	Visible minority	33	40	15	7	4	1	73	11	871
2011	Non-visible minority	33	40	13	10	3	1	73	13	4269

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	34	22	11	9	6	0	55	21	958
2017	Non-visible minority	18	36	22	13	6	4	0	56	20	3805

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	34	34	13	9	8	1	0	69	18	962
2017	Non-visible minority	37	35	11	10	7	0	0	72	17	3802
2014	Visible minority	30	35	13	11	9	1	0	67	21	946
2014	Non-visible minority	35	34	12	11	7	0	0	70	18	4144
2011	Visible minority	32	39	12	10	7	0	0	71	17	871
2011	Non-visible minority	35	36	11	10	7	0	1	72	17	4274

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	30	26	13	10	12	1	7	61	25	962
2017	Non-visible minority	28	27	10	14	12	1	9	60	28	3805
2014	Visible minority	32	24	10	12	14	2	6	61	28	947
2014	Non-visible minority	27	25	10	14	16	1	8	56	33	4142
2011	Visible minority	35	25	9	11	11	2	6	66	25	871
2011	Non-visible minority	28	24	9	13	17	1	7	57	33	4272
2008	Visible minority	32	28	10	11	13	1	5	64	26	450
2008	Non-visible minority	32	25	8	14	15	1	5	61	30	3097

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	39	16	4	2	1	77	6	963
2017	Non-visible minority	32	37	18	8	5	1	69	12	3807
2014	Visible minority	34	39	18	5	3	1	74	8	948
2014	Non-visible minority	32	36	20	7	4	1	69	11	4147
2011	Visible minority	36	38	17	5	3	0	74	8	870
2011	Non-visible minority	30	35	20	9	6	0	65	15	4281
2008	Visible minority	29	40	20	7	4	1	69	11	449
2008	Non-visible minority	25	36	21	11	6	0	61	17	3098

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	24	9	8	9	2	8	71	19	961
2017	Non-visible minority	45	25	8	7	6	3	5	76	15	3804
2014	Visible minority	37	25	10	6	9	4	10	71	17	948
2014	Non-visible minority	42	23	9	7	8	4	6	73	17	4144
2011	Visible minority	33	30	11	8	11	3	5	67	21	870
2011	Non-visible minority	35	27	11	9	11	3	5	67	21	4274

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Visible minority	25	33	42	963
2017	Non-visible minority	23	43	34	3804
2014	Visible minority	24	37	38	948
2014	Non-visible minority	21	44	35	4146
2011	Visible minority	25	36	39	871
2011	Non-visible minority	21	47	32	4277

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Visible minority	6	40	30	7	10	7	235
2017	Non-visible minority	20	34	26	6	9	5	861
2014	Visible minority	6	43	32	9	9999	10	231
2014	Non-visible minority	19	35	23	12	9999	12	874
2011	Visible minority	6	38	43	4	9999	9	226
2011	Non-visible minority	21	32	29	8	9999	11	926

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	37	8	4	3	1	85	7	960
2017	Non-visible minority	34	44	11	7	3	0	78	10	3804
2014	Visible minority	53	33	8	3	2	0	87	5	948
2014	Non-visible minority	34	43	13	7	3	1	77	10	4144
2011	Visible minority	48	36	8	5	2	1	85	7	870
2011	Non-visible minority	32	44	13	7	3	1	77	10	4274
2008	Visible minority	47	37	8	3	4	0	85	7	449
2008	Non-visible minority	35	44	11	7	3	1	79	10	3099

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	40	15	7	5	1	72	13	959
2017	Non-visible minority	23	45	18	9	5	1	69	14	3804
2014	Visible minority	34	41	12	6	5	2	76	12	948
2014	Non-visible minority	26	45	16	9	4	1	72	13	4146
2011	Visible minority	36	40	14	5	4	1	76	9	868
2011	Non-visible minority	27	43	16	9	4	1	70	14	4275

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	20	39	16	9	1	4	27	32	954
2017	Non-visible minority	10	26	37	17	8	1	2	25	37	3796
2014	Visible minority	10	26	36	17	7	1	3	25	38	945
2014	Non-visible minority	8	28	38	17	7	0	1	24	37	4139
2011	Visible minority	10	25	37	15	8	1	4	24	37	867
2011	Non-visible minority	10	27	37	17	7	1	2	25	37	4276
2008	Visible minority	10	31	32	14	7	2	3	23	44	449
2008	Non-visible minority	10	31	37	15	5	1	1	20	42	3100

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	14	18	27	20	12	4	5	35	36	953
2017	Non-visible minority	15	23	30	17	11	1	2	29	40	3795
2014	Visible minority	13	22	29	19	10	4	4	31	38	938
2014	Non-visible minority	13	25	31	19	9	2	2	29	39	4139
2011	Visible minority	9	18	29	23	9	5	6	36	31	865
2011	Non-visible minority	12	22	30	21	12	2	2	34	35	4273
2008	Visible minority	14	22	27	19	10	5	4	32	39	449
2008	Non-visible minority	12	23	31	22	9	2	2	31	37	3095

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	15	21	31	16	8	4	5	27	39	947
2017	Non-visible minority	16	26	31	15	7	2	3	23	44	3796
2014	Visible minority	16	22	29	14	9	4	5	26	42	941
2014	Non-visible minority	18	28	29	14	6	2	2	21	49	4128
2011	Visible minority	15	22	27	16	8	4	7	27	42	865
2011	Non-visible minority	18	28	28	15	7	2	3	22	48	4272
2008	Visible minority	14	24	30	17	7	4	4	26	41	443
2008	Non-visible minority	17	27	32	15	6	2	2	21	46	3093

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	12	30	28	15	2	6	47	20	934
2017	Non-visible minority	7	15	34	29	13	1	2	43	22	3781
2014	Visible minority	7	13	31	29	13	2	5	45	22	941
2014	Non-visible minority	6	16	34	29	12	1	2	42	23	4126
2011	Visible minority	7	13	31	27	14	3	7	45	21	864
2011	Non-visible minority	8	17	32	26	13	1	2	41	26	4266
2008	Visible minority	7	17	33	24	13	2	4	39	25	446
2008	Non-visible minority	8	18	35	25	11	1	2	37	27	3087

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	20	30	17	12	2	4	31	38	950
2017	Non-visible minority	18	25	29	15	9	1	3	25	45	3793
2014	Visible minority	19	21	27	17	10	2	4	29	42	944
2014	Non-visible minority	20	28	28	14	7	1	2	22	49	4131
2011	Visible minority	15	21	31	17	9	2	5	28	39	866
2011	Non-visible minority	20	27	28	14	8	1	2	22	49	4275
2008	Visible minority	14	27	27	17	8	3	4	27	44	445
2008	Non-visible minority	18	26	29	15	8	1	2	24	46	3094

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	10	16	26	23	14	5	6	42	29	953
2017	Non-visible minority	10	19	27	23	15	2	4	40	31	3797
2014	Visible minority	10	16	26	24	13	6	5	42	29	942
2014	Non-visible minority	9	17	27	26	16	2	3	44	27	4138
2011	Visible minority	10	17	26	22	12	6	7	39	31	862
2011	Non-visible minority	10	18	29	22	15	2	4	39	30	4270
2008	Visible minority	13	20	27	20	9	5	6	33	37	447
2008	Non-visible minority	12	21	27	22	12	2	4	36	35	3094

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	16	31	18	12	5	6	33	32	952
2017	Non-visible minority	14	24	34	15	9	3	3	25	40	3793
2014	Visible minority	11	16	29	20	12	5	6	36	31	943
2014	Non-visible minority	14	25	33	15	7	3	3	24	41	4139

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	30	12	11	8	1	68	19	964
2017	Non-visible minority	40	33	9	11	6	0	74	17	3807
2014	Visible minority	41	28	10	8	11	1	71	20	947
2014	Non-visible minority	43	30	8	11	7	1	74	18	4144

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	36	13	8	5	74	13	956
2017	Non-visible minority	40	41	8	9	4	80	12	3800
2014	Visible minority	38	38	10	8	5	77	13	946
2014	Non-visible minority	40	41	8	8	3	80	11	4146

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	36	13	6	7	2	0	73	13	958
2017	Non-visible minority	40	38	14	3	2	2	0	81	5	3807
2014	Visible minority	44	32	12	4	6	2	0	78	10	948
2014	Non-visible minority	47	34	11	3	2	3	1	84	4	4147

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	36	36	13	7	6	2	74	13	960
2017	Non-visible minority	36	43	12	5	2	2	81	7	3805
2014	Visible minority	41	34	12	6	5	2	77	11	948
2014	Non-visible minority	42	38	10	5	2	2	82	7	4146
2011	Visible minority	30	38	14	8	7	4	71	15	870
2011	Non-visible minority	31	41	15	6	4	2	74	11	4274

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	38	9	6	5	1	81	10	960
2017	Non-visible minority	40	39	10	7	3	0	79	10	3805
2014	Visible minority	45	36	9	5	6	1	81	11	947
2014	Non-visible minority	44	36	11	5	3	0	81	9	4143
2011	Visible minority	35	40	12	6	5	1	76	12	870
2011	Non-visible minority	36	39	13	7	5	0	75	12	4268
2008	Visible minority	29	41	16	7	7	1	71	13	450
2008	Non-visible minority	30	40	14	9	7	0	70	16	3095

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	27	19	12	10	5	2	57	23	964
2017	Non-visible minority	23	33	15	13	9	4	3	60	23	3807
2014	Visible minority	29	32	14	10	10	3	2	64	21	947
2014	Non-visible minority	27	33	13	13	8	3	3	64	22	4144

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	39	10	4	3	2	0	83	7	958
2017	Non-visible minority	38	44	10	4	2	2	0	84	6	3800
2014	Visible minority	47	37	9	3	2	2	1	86	5	945
2014	Non-visible minority	40	44	9	4	1	2	0	86	6	4146
2011	Visible minority	45	36	10	4	2	3	0	83	7	867
2011	Non-visible minority	37	41	12	5	2	2	0	80	8	4271

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	40	11	6	4	3	1	78	11	959
2017	Non-visible minority	35	40	11	8	4	2	1	77	12	3799
2014	Visible minority	42	36	9	5	4	2	1	81	10	948
2014	Non-visible minority	41	39	9	6	3	1	1	81	10	4147
2011	Visible minority	40	36	10	6	5	3	1	79	11	868
2011	Non-visible minority	36	37	11	8	5	3	1	76	13	4273
2008	Visible minority	26	33	15	12	8	5	0	62	22	449
2008	Non-visible minority	27	34	13	12	8	5	1	65	21	3095

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	40	17	8	6	4	1	67	15	960
2017	Non-visible minority	25	36	20	11	4	3	1	63	16	3806
2014	Visible minority	30	35	18	8	4	2	1	68	13	945
2014	Non-visible minority	29	36	18	9	4	3	1	67	14	4145
2011	Visible minority	24	39	19	10	5	3	1	65	16	870
2011	Non-visible minority	20	39	20	10	6	4	1	62	17	4280

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	16	26	18	15	15	7	3	46	34	957
2017	Non-visible minority	16	29	16	17	14	6	2	49	34	3796
2014	Visible minority	19	22	18	15	19	6	1	44	36	948
2014	Non-visible minority	16	25	17	18	15	6	2	45	36	4146
2011	Visible minority	16	25	17	15	17	9	2	46	36	869
2011	Non-visible minority	15	25	17	18	16	8	2	44	38	4282

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	32	47	5	10	6	79	16	963
2017	Non-visible minority	25	50	6	14	6	75	20	3807
2014	Visible minority	32	47	6	11	4	79	15	946
2014	Non-visible minority	26	50	5	14	5	76	20	4145
2011	Visible minority	30	48	6	12	4	78	16	869
2011	Non-visible minority	23	50	5	16	6	73	22	4284
2008	Visible minority	37	46	5	9	4	83	13	449
2008	Non-visible minority	30	49	5	12	4	79	16	3100

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	37	37	8	11	7	74	18	959
2017	Non-visible minority	41	37	6	11	5	78	16	3800
2014	Visible minority	38	38	9	10	6	75	16	946
2014	Non-visible minority	43	34	6	11	6	77	16	4144
2011	Visible minority	34	42	10	9	5	76	14	872
2011	Non-visible minority	39	38	8	9	5	78	14	4273

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	40	41	9	6	3	81	10	964
2017	Non-visible minority	45	40	6	7	2	85	9	3798
2014	Visible minority	40	39	9	9	3	79	12	947
2014	Non-visible minority	45	39	7	7	2	84	9	4140

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	70	22	3	2	1	1	0	93	4	963
2017	Non-visible minority	67	24	4	3	1	0	1	92	4	3803
2014	Visible minority	72	21	2	2	1	0	0	94	4	945
2014	Non-visible minority	68	23	4	3	1	0	1	92	4	4145
2011	Visible minority	73	21	2	3	1	0	0	94	4	869
2011	Non-visible minority	71	21	4	3	1	0	1	92	4	4283
2008	Visible minority	74	20	2	3	1	0	0	94	4	447
2008	Non-visible minority	71	21	3	3	1	0	1	93	3	3097

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	17	3	4	2	1	1	91	6	962
2017	Non-visible minority	65	21	5	6	3	0	1	87	8	3804
2014	Visible minority	76	14	3	3	3	0	1	91	6	947
2014	Non-visible minority	66	20	5	5	3	0	1	87	8	4143
2011	Visible minority	76	14	3	4	3	0	1	91	6	869
2011	Non-visible minority	71	17	4	5	3	0	1	88	8	4282
2008	Visible minority	75	14	2	5	4	0	0	89	9	447
2008	Non-visible minority	69	17	4	6	3	0	1	87	9	3096

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	73	13	4	4	2	0	3	89	6	961
2017	Non-visible minority	71	15	5	3	2	0	3	89	6	3808
2014	Visible minority	77	10	5	2	4	0	2	89	6	948
2014	Non-visible minority	75	13	4	3	3	0	3	91	6	4144
2011	Visible minority	74	14	4	2	3	1	3	91	5	872
2011	Non-visible minority	73	12	5	3	2	0	4	89	6	4275
2008	Visible minority	70	14	5	1	4	1	6	90	5	450
2008	Non-visible minority	70	10	5	3	4	0	7	87	8	3096

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	76	13	3	2	2	2	92	5	963
2017	Non-visible minority	80	11	3	1	1	3	94	3	3803
2014	Visible minority	77	13	3	2	2	3	93	4	948
2014	Non-visible minority	80	10	3	1	2	3	93	3	4146
2011	Visible minority	78	12	3	2	2	3	93	4	868
2011	Non-visible minority	80	10	3	2	2	3	93	4	4275
2008	Visible minority	73	13	4	1	2	6	92	3	447
2008	Non-visible minority	80	6	3	2	2	6	92	5	3097

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	64	18	6	4	2	2	4	88	6	961
2017	Non-visible minority	61	20	7	4	2	1	4	87	6	3806
2014	Visible minority	65	17	6	3	3	2	5	87	6	948
2014	Non-visible minority	63	17	7	4	2	2	5	86	6	4145

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	69	18	5	2	2	2	2	90	4	960
2017	Non-visible minority	66	21	5	2	1	2	2	91	3	3802
2014	Visible minority	70	17	5	2	2	1	3	91	5	947
2014	Non-visible minority	66	19	6	2	2	3	3	90	4	4145
2011	Visible minority	72	17	6	2	2	1	2	91	3	868
2011	Non-visible minority	68	18	6	2	1	2	2	90	3	4274
2008	Visible minority	66	20	6	3	3	1	2	89	5	450
2008	Non-visible minority	68	17	6	2	1	2	3	90	4	3100

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	20	80	960
2017	Non-visible minority	17	83	3803
2014	Visible minority	23	77	941
2014	Non-visible minority	19	81	4143

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	193
2017	Non-visible minority	47	634
2014	Visible minority	52	216
2014	Non-visible minority	49	767

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	66	193
2017	Non-visible minority	60	634
2014	Visible minority	65	216
2014	Non-visible minority	56	767

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	193
2017	Non-visible minority	6	634
2014	Visible minority	7	216
2014	Non-visible minority	8	767

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	Non-visible minority	1	767

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	193
2017	Non-visible minority	4	634
2014	Visible minority	3	216
2014	Non-visible minority	3	767

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	193
2017	Non-visible minority	13	634
2014	Visible minority	19	216
2014	Non-visible minority	16	767

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	193
2017	Non-visible minority	3	634
2014	Visible minority	5	216
2014	Non-visible minority	5	767

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	44	192
2017	Non-visible minority	39	635
2014	Visible minority	42	216
2014	Non-visible minority	38	768

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Visible minority	43	192
2017	Non-visible minority	41	635
2014	Visible minority	40	216
2014	Non-visible minority	39	768

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	192
2017	Non-visible minority	41	635
2014	Visible minority	50	216
2014	Non-visible minority	38	768

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	47	192
2017	Non-visible minority	38	635
2014	Visible minority	42	216
2014	Non-visible minority	38	768

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Visible minority	31	192
2017	Non-visible minority	31	635
2014	Visible minority	29	216
2014	Non-visible minority	28	768

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Visible minority	44	192
2017	Non-visible minority	51	635
2014	Visible minority	52	216
2014	Non-visible minority	55	768

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	192
2017	Non-visible minority	34	635
2014	Visible minority	34	216
2014	Non-visible minority	33	768

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	1	635
2014	Visible minority	3	216
2014	Non-visible minority	1	768

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	192
2017	Non-visible minority	9	635
2014	Visible minority	7	216
2014	Non-visible minority	8	768

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	192
2017	Non-visible minority	13	635
2014	Visible minority	17	216
2014	Non-visible minority	10	768

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Visible minority	55	192
2017	Non-visible minority	45	635
2014	Visible minority	61	216
2014	Non-visible minority	43	768

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	192
2017	Non-visible minority	28	635
2014	Visible minority	36	216
2014	Non-visible minority	32	768

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	192
2017	Non-visible minority	15	635
2014	Visible minority	13	216
2014	Non-visible minority	13	768

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	50	191
2017	Non-visible minority	61	636
2014	Visible minority	53	216
2014	Non-visible minority	54	769

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	28	191
2017	Non-visible minority	29	636
2014	Visible minority	29	216
2014	Non-visible minority	31	769

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	191
2017	Non-visible minority	12	636
2014	Visible minority	6	216
2014	Non-visible minority	10	769

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	23	191
2017	Non-visible minority	20	636
2014	Visible minority	22	216
2014	Non-visible minority	24	769

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	16	191
2017	Non-visible minority	14	636
2014	Visible minority	16	216
2014	Non-visible minority	14	769

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	191
2017	Non-visible minority	8	636
2014	Visible minority	9	216
2014	Non-visible minority	8	769

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	15	191
2017	Non-visible minority	11	636
2014	Visible minority	18	216
2014	Non-visible minority	16	769

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	191
2017	Non-visible minority	13	636
2014	Visible minority	7	216
2014	Non-visible minority	9	769

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	29	191
2017	Non-visible minority	20	636
2014	Visible minority	23	216
2014	Non-visible minority	22	769

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	167
2017	Non-visible minority	11	584
2014	Visible minority	14	197
2014	Non-visible minority	13	706

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	167
2017	Non-visible minority	18	584
2014	Visible minority	17	197
2014	Non-visible minority	19	706

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	167
2017	Non-visible minority	10	584
2014	Visible minority	13	197
2014	Non-visible minority	13	706

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	167
2017	Non-visible minority	8	584
2014	Visible minority	14	197
2014	Non-visible minority	8	706

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	167
2017	Non-visible minority	13	584
2014	Visible minority	14	197
2014	Non-visible minority	10	706

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	167
2017	Non-visible minority	10	584
2014	Visible minority	7	197
2014	Non-visible minority	11	706

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	167
2017	Non-visible minority	12	584
2014	Visible minority	10	197
2014	Non-visible minority	9	706

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	167
2017	Non-visible minority	10	584
2014	Visible minority	9	197
2014	Non-visible minority	5	706

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	167
2017	Non-visible minority	13	584
2014	Visible minority	12	197
2014	Non-visible minority	9	706

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	25	167
2017	Non-visible minority	28	584
2014	Visible minority	23	197
2014	Non-visible minority	22	706

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	167
2017	Non-visible minority	10	584
2014	Visible minority	13	197
2014	Non-visible minority	9	706

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	40	167
2017	Non-visible minority	47	584
2014	Visible minority	49	197
2014	Non-visible minority	43	706

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	167
2017	Non-visible minority	1	584
2014	Visible minority	3	197
2014	Non-visible minority	1	706

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	51	167
2017	Non-visible minority	51	584
2014	Visible minority	49	197
2014	Non-visible minority	50	706

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	1	584

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	167
2017	Non-visible minority	14	584
2014	Visible minority	9	197
2014	Non-visible minority	13	706

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	96	4	192
2017	Non-visible minority	94	6	633

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	21	19	7	10	18	7	52	23	963
2017	Non-visible minority	14	21	20	10	9	20	6	48	25	3806
2014	Visible minority	22	21	20	6	10	18	4	54	21	948
2014	Non-visible minority	17	22	19	10	8	19	6	51	23	4147

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	31	16	7	7	10	1	67	15	963
2017	Non-visible minority	25	35	18	9	6	7	1	65	16	3803
2014	Visible minority	32	31	17	6	7	6	1	67	15	947
2014	Non-visible minority	29	35	17	7	5	6	1	69	13	4146
2011	Visible minority	34	35	14	7	5	5	0	72	12	869
2011	Non-visible minority	29	39	15	8	5	4	0	71	13	4278

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	17	83	962
2017	Non-visible minority	6	94	3802
2014	Visible minority	16	84	947
2014	Non-visible minority	7	93	4145

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Visible minority	37	166
2017	Non-visible minority	35	246
2014	Visible minority	37	150
2014	Non-visible minority	36	278

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	80	166
2017	Non-visible minority	80	246
2014	Visible minority	81	150
2014	Non-visible minority	80	278

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	166
2017	Non-visible minority	4	246
2014	Non-visible minority	4	278

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	166
2014	Visible minority	0	150

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	166
2017	Non-visible minority	5	246
2014	Visible minority	4	150
2014	Non-visible minority	4	278

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	166
2017	Non-visible minority	7	246
2014	Visible minority	15	150
2014	Non-visible minority	8	278

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	166
2017	Non-visible minority	7	246
2014	Visible minority	5	150
2014	Non-visible minority	7	278

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Visible minority	54	167
2017	Non-visible minority	10	245
2014	Visible minority	45	149
2014	Non-visible minority	5	278

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Visible minority	46	167
2017	Non-visible minority	13	245
2014	Visible minority	43	149
2014	Non-visible minority	10	278

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Visible minority	38	167
2017	Non-visible minority	7	245
2014	Visible minority	31	149
2014	Non-visible minority	3	278

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	167
2017	Non-visible minority	4	245
2014	Visible minority	17	149

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	167
2017	Non-visible minority	30	245
2014	Visible minority	15	149
2014	Non-visible minority	31	278

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	167
2017	Non-visible minority	33	245
2014	Visible minority	12	149
2014	Non-visible minority	29	278

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Visible minority	0	167
2017	Non-visible minority	3	245
2014	Non-visible minority	3	278

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	167
2017	Non-visible minority	7	245
2014	Visible minority	7	149
2014	Non-visible minority	8	278

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Visible minority	13	167
2017	Non-visible minority	19	245
2014	Visible minority	11	149
2014	Non-visible minority	23	278

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	167
2017	Non-visible minority	12	245
2014	Visible minority	7	149
2014	Non-visible minority	12	278

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	Visible minority	0	149

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	17	167
2017	Non-visible minority	23	245
2014	Visible minority	24	149
2014	Non-visible minority	31	278

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	27	166
2017	Non-visible minority	33	247
2014	Visible minority	30	150
2014	Non-visible minority	33	278

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	166
2017	Non-visible minority	14	247
2014	Visible minority	17	150
2014	Non-visible minority	19	278

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	166
2017	Non-visible minority	6	247
2014	Visible minority	4	150
2014	Non-visible minority	6	278

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	18	166
2017	Non-visible minority	17	247
2014	Visible minority	17	150
2014	Non-visible minority	25	278

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	10	166
2017	Non-visible minority	5	247
2014	Visible minority	8	150
2014	Non-visible minority	8	278

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	166
2017	Non-visible minority	7	247
2014	Visible minority	7	150
2014	Non-visible minority	7	278

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	8	166
2017	Non-visible minority	7	247
2014	Visible minority	10	150
2014	Non-visible minority	7	278

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	166
2017	Non-visible minority	7	247
2014	Visible minority	9	150
2014	Non-visible minority	8	278

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	53	166
2017	Non-visible minority	50	247
2014	Visible minority	44	150
2014	Non-visible minority	45	278

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	5	151
2017	Non-visible minority	6	230
2014	Visible minority	5	139
2014	Non-visible minority	4	259

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	21	151
2017	Non-visible minority	18	230
2014	Visible minority	15	139
2014	Non-visible minority	17	259

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	151
2017	Non-visible minority	5	230
2014	Visible minority	6	139
2014	Non-visible minority	5	259

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	3	151
2014	Non-visible minority	2	259

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-visible minority	4	230
2014	Visible minority	4	139

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	3	151
2017	Non-visible minority	7	230
2014	Visible minority	3	139
2014	Non-visible minority	5	259

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	151
2017	Non-visible minority	7	230
2014	Visible minority	7	139
2014	Non-visible minority	7	259

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	9	151
2017	Non-visible minority	14	230
2014	Visible minority	6	139
2014	Non-visible minority	9	259

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	151
2017	Non-visible minority	13	230
2014	Visible minority	7	139
2014	Non-visible minority	7	259

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	20	151
2017	Non-visible minority	23	230
2014	Visible minority	21	139
2014	Non-visible minority	26	259

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	7	151
2017	Non-visible minority	9	230
2014	Visible minority	10	139
2014	Non-visible minority	10	259

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Visible minority	42	151
2017	Non-visible minority	46	230
2014	Visible minority	44	139
2014	Non-visible minority	51	259

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	4	151
2017	Non-visible minority	2	230

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	64	151
2017	Non-visible minority	56	230
2014	Visible minority	60	139
2014	Non-visible minority	64	259

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Visible minority	3	151

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	11	151
2017	Non-visible minority	12	230
2014	Visible minority	8	139
2014	Non-visible minority	10	259

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	93	7	167
2017	Non-visible minority	94	6	247

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	18	21	20	5	7	23	6	55	17	962
2017	Non-visible minority	17	19	22	4	3	29	6	56	11	3802
2014	Visible minority	22	21	21	5	7	22	4	57	15	948
2014	Non-visible minority	18	20	21	4	3	28	7	59	10	4146

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	32	18	6	6	10	1	67	13	962
2017	Non-visible minority	30	34	17	4	3	11	1	72	8	3798
2014	Visible minority	32	31	16	5	5	10	0	71	11	948
2014	Non-visible minority	32	35	17	4	2	9	1	75	7	4142
2011	Visible minority	33	36	15	6	3	7	0	74	10	871
2011	Non-visible minority	35	39	14	4	2	6	0	79	6	4275

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	19	81	959
2017	Non-visible minority	15	85	3805
2014	Visible minority	17	83	946
2014	Non-visible minority	14	86	4141

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Visible minority	69	31	187
2017	Non-visible minority	75	25	565
2014	Visible minority	71	29	159
2014	Non-visible minority	75	25	575

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	42	41	5	9	1	1	2	84	10	129
2017	Non-visible minority	50	33	5	7	4	0	1	84	11	426
2014	Visible minority	34	43	13	4	6	1	0	77	10	113
2014	Non-visible minority	50	33	5	8	3	0	0	84	10	432

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	28	48	10	5	3	3	3	81	9	963
2017	Non-visible minority	25	52	9	7	2	2	4	81	9	3808
2014	Visible minority	32	49	8	6	1	2	2	84	7	947
2014	Non-visible minority	27	53	9	5	1	1	4	84	7	4148
2011	Visible minority	28	53	10	4	2	1	2	84	6	869
2011	Non-visible minority	25	55	8	6	1	1	4	84	7	4277
2008	Visible minority	26	53	11	7	1	1	1	80	9	450
2008	Non-visible minority	25	54	10	6	2	1	3	82	8	3101

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	11	25	23	10	7	18	6	47	22	957
2017	Non-visible minority	8	24	23	12	8	19	6	43	27	3802
2014	Visible minority	14	29	24	10	8	13	3	50	21	947
2014	Non-visible minority	9	27	24	12	7	16	6	46	24	4148
2011	Visible minority	12	31	22	10	6	16	3	53	20	869
2011	Non-visible minority	8	27	24	12	7	17	4	44	25	4277

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	35	35	13	4	4	6	3	77	9	964
2017	Non-visible minority	39	35	11	4	2	6	4	82	6	3803
2014	Visible minority	37	34	13	4	4	5	2	77	8	948
2014	Non-visible minority	39	37	10	4	2	5	4	83	6	4147
2011	Visible minority	37	37	10	6	3	5	2	79	10	869
2011	Non-visible minority	39	36	9	5	2	5	4	82	8	4279
2008	Visible minority	35	36	13	4	4	7	1	77	9	450
2008	Non-visible minority	35	38	10	4	3	6	3	82	7	3094

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	27	32	16	6	5	11	4	68	13	958
2017	Non-visible minority	27	33	15	7	4	10	4	70	13	3800
2014	Visible minority	30	32	17	5	4	9	2	70	11	948
2014	Non-visible minority	27	35	14	7	4	9	4	72	12	4146
2011	Visible minority	29	33	16	7	4	9	2	70	13	868
2011	Non-visible minority	26	34	15	8	5	8	4	68	15	4277
2008	Visible minority	27	34	16	9	6	8	2	67	16	449
2008	Non-visible minority	28	33	15	9	6	6	3	67	17	3094

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	27	10	8	7	1	0	75	15	960
2017	Non-visible minority	51	28	9	7	5	1	0	80	12	3806

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	25	14	5	7	3	0	73	13	961
2017	Non-visible minority	52	27	9	6	4	2	0	80	10	3807

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	29	42	13	6	6	3	0	74	13	960
2017	Non-visible minority	28	42	16	8	4	2	0	72	12	3802

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	39	18	10	10	2	0	61	21	961
2017	Non-visible minority	18	37	18	16	10	1	0	56	26	3801

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	19	24	22	14	19	1	1	43	34	959
2017	Non-visible minority	16	23	22	16	21	0	1	39	38	3806

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	28	25	15	9	0	2	50	25	960
2017	Non-visible minority	16	29	27	16	11	0	1	45	27	3802

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	26	32	20	11	6	1	4	61	18	956
2017	Non-visible minority	24	33	22	12	7	0	2	58	19	3791

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	17	24	23	15	16	1	3	43	32	963
2017	Non-visible minority	17	24	23	19	15	0	1	41	35	3803

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	38	27	15	7	5	1	7	71	13	957
2017	Non-visible minority	41	27	14	7	5	0	7	73	12	3794

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	29	24	13	9	0	0	54	22	959
2017	Non-visible minority	24	31	24	12	9	0	0	55	21	3795

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	25	30	23	10	7	1	3	57	18	955
2017	Non-visible minority	24	35	23	11	6	1	1	60	17	3791

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	33	22	11	8	1	3	57	20	958
2017	Non-visible minority	19	32	26	14	8	1	1	51	23	3790

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	21	32	21	12	10	1	2	55	23	958
2017	Non-visible minority	23	35	22	13	7	0	1	58	20	3793

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	24	31	22	12	8	1	2	57	20	956
2017	Non-visible minority	24	33	22	11	8	0	1	58	19	3783

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	44	28	16	6	5	0	2	73	11	961
2017	Non-visible minority	54	25	11	5	2	0	1	81	8	3805

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	53	18	10	7	8	1	3	74	15	960
2017	Non-visible minority	70	15	6	3	3	1	2	88	7	3804

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	29	11	7	4	0	2	78	11	956
2017	Non-visible minority	51	29	11	5	3	0	1	81	8	3798

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	22	12	7	8	1	3	71	16	954
2017	Non-visible minority	55	23	10	7	4	0	1	79	11	3801

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	47	15	6	4	2	1	26	85	8	958
2017	Non-visible minority	50	14	5	2	1	0	27	88	4	3799

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	52	24	9	3	2	1	8	84	5	948
2017	Non-visible minority	61	21	8	3	1	0	6	88	4	3790

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	45	21	11	8	10	1	5	70	19	961
2017	Non-visible minority	59	20	8	4	5	0	3	82	10	3799

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	49	28	14	4	2	1	4	80	6	958
2017	Non-visible minority	46	33	12	4	2	0	2	81	6	3798

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	13	32	36	12	6	0	0	45	18	963
2017	Non-visible minority	9	30	41	14	6	0	0	39	19	3810

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	7	17	40	24	9	1	2	35	24	958
2017	Non-visible minority	8	19	42	22	9	0	0	31	27	3796

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	20	24	23	14	15	3	1	21	79	962
2017	Non-visible minority	23	26	23	12	13	3	0	24	76	3807

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	19	724
2017	Non-visible minority	20	2811

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	33	724
2017	Non-visible minority	31	2811

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	12	724
2017	Non-visible minority	19	2811

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Visible minority	56	724
2017	Non-visible minority	58	2811

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Visible minority	6	724
2017	Non-visible minority	9	2811

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Visible minority	34	724
2017	Non-visible minority	37	2811

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Visible minority	4	46	21	10	5	14	704
2017	Non-visible minority	5	44	20	12	5	15	2776

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	12	25	16	17	22	3	6	40	43	731
2017	Non-visible minority	9	21	15	19	26	2	9	33	50	2819

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Visible minority	6	14	13	19	42	2	4	21	65	731
2017	Non-visible minority	3	10	13	20	48	2	6	13	73	2816

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 118. Are you a member of a visible minority group?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.