2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	38	13	13	7	66	21	240
2017	Not a person with a disability	31	45	11	8	5	76	13	4550
2014	Person with a disability	24	43	11	13	10	67	22	232
2014	Not a person with a disability	28	47	12	8	5	75	13	4885
2011	Person with a disability	32	31	11	16	10	63	26	197
2011	Not a person with a disability	32	42	13	8	5	74	13	4934
2008	Person with a disability	31	41	8	7	13	72	20	136
2008	Not a person with a disability	30	43	13	9	5	74	14	3389

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	24	14	20	17	0	0	49	37	241
2017	Not a person with a disability	25	39	15	12	8	0	0	65	21	4541

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	49	34	10	5	2	82	7	239
2017	Not a person with a disability	51	36	8	3	2	87	5	4534
2014	Person with a disability	60	27	9	3	1	87	4	231
2014	Not a person with a disability	60	30	7	2	1	90	3	4883
2011	Person with a disability	60	27	7	3	3	87	6	198
2011	Not a person with a disability	55	34	7	2	1	89	4	4930

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	32	14	13	5	0	68	18	239
2017	Not a person with a disability	38	42	11	6	3	0	80	9	4527
2014	Person with a disability	34	39	12	7	7	0	74	14	232
2014	Not a person with a disability	40	42	10	5	3	0	82	8	4885
2011	Person with a disability	40	33	8	12	7	0	73	19	197
2011	Not a person with a disability	40	42	9	5	3	0	83	8	4934
2008	Person with a disability	45	32	9	7	5	2	78	13	137
2008	Not a person with a disability	39	44	9	6	3	0	82	8	3418

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	29	18	16	14	0	51	30	241
2017	Not a person with a disability	30	34	19	10	6	1	64	17	4539
2014	Person with a disability	22	27	21	14	15	0	50	29	232
2014	Not a person with a disability	28	37	18	10	6	1	66	17	4885
2011	Person with a disability	24	25	19	17	13	1	50	31	197
2011	Not a person with a disability	28	37	19	9	6	1	66	15	4938

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	27	19	20	12	0	0	49	33	241
2017	Not a person with a disability	29	36	17	12	6	0	0	65	18	4543
2014	Person with a disability	21	30	19	15	14	0	0	51	30	232
2014	Not a person with a disability	27	39	17	11	6	0	0	66	17	4883
2011	Person with a disability	19	29	19	19	13	0	1	49	32	197
2011	Not a person with a disability	25	40	17	11	6	0	0	65	17	4940
2008	Person with a disability	26	29	13	15	17	1	0	55	32	137
2008	Not a person with a disability	24	41	15	13	7	0	0	65	19	3413

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	20	22	20	15	3	0	41	36	241
2017	Not a person with a disability	26	26	19	14	10	5	1	55	25	4540
2014	Person with a disability	19	27	18	16	16	4	0	48	33	232
2014	Not a person with a disability	24	28	20	13	10	5	0	55	24	4886
2011	Person with a disability	27	17	16	15	20	4	1	47	36	197
2011	Not a person with a disability	26	26	19	13	10	5	0	55	25	4938
2008	Person with a disability	24	20	14	22	17	3	0	46	40	136
2008	Not a person with a disability	22	29	18	15	10	5	0	55	26	3416

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	36	26	13	13	10	2	0	64	23	241
2017	Not a person with a disability	42	33	11	7	5	2	0	77	12	4545
2014	Person with a disability	38	22	12	14	11	2	0	62	26	232
2014	Not a person with a disability	42	32	12	7	4	2	1	76	12	4884
2011	Person with a disability	31	29	11	12	14	2	1	62	27	195
2011	Not a person with a disability	40	32	13	8	5	2	0	74	13	4937
2008	Person with a disability	32	22	15	13	16	1	0	55	29	137
2008	Not a person with a disability	37	31	13	9	7	3	0	70	17	3417

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	35	31	8	14	12	1	0	66	26	241
2017	Not a person with a disability	40	35	10	9	5	0	0	75	14	4542
2014	Person with a disability	37	27	10	14	12	1	0	65	26	232
2014	Not a person with a disability	41	34	10	9	5	1	0	75	14	4883
2011	Person with a disability	30	29	12	14	13	2	1	61	27	194
2011	Not a person with a disability	38	35	11	9	6	1	0	73	15	4934
2008	Person with a disability	26	30	8	20	14	1	1	58	34	137
2008	Not a person with a disability	34	34	11	11	9	0	0	68	20	3412

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	42	22	11	12	12	64	24	240
2017	Not a person with a disability	46	30	11	7	6	76	13	4539
2014	Person with a disability	40	22	12	10	16	63	26	232
2014	Not a person with a disability	45	30	11	7	5	76	13	4883

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	27	19	15	16	8	0	46	34	239
2017	Not a person with a disability	22	32	18	12	9	7	0	58	22	4547
2014	Person with a disability	17	31	18	13	14	6	0	51	29	232
2014	Not a person with a disability	23	34	17	11	7	9	0	63	19	4882
2011	Person with a disability	18	24	17	16	17	8	1	46	36	197
2011	Not a person with a disability	21	31	18	12	9	8	0	57	23	4938

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	27	20	21	15	2	1	41	38	240
2017	Not a person with a disability	19	32	19	16	11	3	0	52	29	4547
2014	Person with a disability	18	26	20	16	16	3	0	46	33	232
2014	Not a person with a disability	20	32	20	16	9	3	0	54	26	4885
2011	Person with a disability	14	25	16	19	24	1	1	40	44	198
2011	Not a person with a disability	18	31	20	15	13	2	0	50	29	4934
2008	Person with a disability	10	32	17	19	21	1	0	42	41	137
2008	Not a person with a disability	18	30	18	17	14	2	0	49	32	3417

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	8	23	21	23	17	7	1	33	44	240
2017	Not a person with a disability	13	29	21	20	12	5	0	44	34	4543
2014	Person with a disability	13	25	18	19	16	8	0	42	38	232
2014	Not a person with a disability	14	29	22	19	11	5	0	45	32	4876
2011	Person with a disability	8	21	20	24	22	4	1	30	49	195
2011	Not a person with a disability	10	29	21	21	12	6	0	42	36	4935
2008	Person with a disability	7	26	14	27	25	2	0	33	53	137
2008	Not a person with a disability	9	28	20	24	15	5	0	38	41	3419

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	23	13	20	21	7	0	41	45	241
2017	Not a person with a disability	18	30	18	14	12	6	0	52	29	4547
2014	Person with a disability	18	28	12	15	17	9	0	51	35	232
2014	Not a person with a disability	19	31	19	14	11	6	0	54	26	4882
2011	Person with a disability	14	29	13	14	24	6	1	45	40	195
2011	Not a person with a disability	15	32	19	15	12	7	0	50	29	4934
2008	Person with a disability	9	30	15	15	28	2	0	40	45	137
2008	Not a person with a disability	11	28	20	17	15	9	0	43	35	3417

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	9	26	16	29	16	3	37	47	241
2017	Not a person with a disability	13	31	19	20	13	4	46	34	4541
2014	Person with a disability	11	31	17	21	16	3	43	39	232
2014	Not a person with a disability	14	32	19	20	12	3	48	33	4879
2011	Person with a disability	10	26	12	27	24	2	36	52	194
2011	Not a person with a disability	11	32	18	23	13	3	44	37	4935
2008	Person with a disability	10	28	13	24	24	1	39	48	137
2008	Not a person with a disability	11	33	17	22	14	2	45	37	3417

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	24	25	13	22	15	0	50	37	240
2017	Not a person with a disability	22	37	18	14	9	0	59	23	4549
2014	Person with a disability	20	26	15	18	20	0	46	38	232
2014	Not a person with a disability	20	35	19	16	10	0	56	25	4885
2011	Person with a disability	12	32	9	25	22	0	44	47	198
2011	Not a person with a disability	18	37	18	15	11	1	56	26	4934

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	39	11	18	7	0	0	64	25	241
2017	Not a person with a disability	26	44	13	12	5	0	0	70	17	4543

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	9	17	23	17	22	10	2	29	45	240
2017	Not a person with a disability	11	23	18	20	14	12	2	40	40	4541
2014	Person with a disability	9	18	15	24	21	10	3	31	51	232
2014	Not a person with a disability	10	25	19	19	14	10	2	40	38	4885

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	30	10	17	10	0	0	63	27	241
2017	Not a person with a disability	35	37	12	10	5	0	0	73	15	4551
2014	Person with a disability	32	28	12	13	13	0	1	61	27	232
2014	Not a person with a disability	36	36	13	10	5	0	0	72	15	4882
2011	Person with a disability	25	31	14	16	13	1	1	57	30	195
2011	Not a person with a disability	33	37	12	11	6	0	0	71	17	4937
2008	Person with a disability	24	35	9	15	15	1	0	60	31	136
2008	Not a person with a disability	29	35	14	11	9	1	1	65	20	3419

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	28	26	19	6	2	0	49	25	54
2017	Not a person with a disability	26	38	13	10	6	3	4	69	17	1053
2014	Person with a disability	25	39	10	4	13	6	4	71	19	52
2014	Not a person with a disability	26	36	15	9	5	3	6	69	15	1079

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	32	14	19	10	0	0	57	29	241
2017	Not a person with a disability	28	36	14	14	7	1	1	65	21	4547
2014	Person with a disability	23	31	16	16	12	1	1	55	28	231
2014	Not a person with a disability	27	39	12	13	7	1	1	67	20	4884
2011	Person with a disability	27	33	9	14	15	1	0	61	30	198
2011	Not a person with a disability	27	37	12	14	8	1	1	65	23	4938
2008	Person with a disability	23	38	8	18	12	0	1	61	31	137
2008	Not a person with a disability	28	37	12	13	7	1	1	67	20	3418

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	21	15	14	23	8	2	43	41	241
2017	Not a person with a disability	21	28	15	16	12	8	1	53	30	4543
2014	Person with a disability	18	21	16	20	20	4	2	41	42	232
2014	Not a person with a disability	21	28	16	15	11	6	1	54	29	4884
2011	Person with a disability	27	20	15	14	20	4	0	49	35	198
2011	Not a person with a disability	26	27	14	15	12	5	1	56	29	4939
2008	Person with a disability	26	21	13	17	19	3	1	50	37	137
2008	Not a person with a disability	29	28	13	13	10	5	1	61	25	3416

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	29	10	24	16	0	50	40	241
2017	Not a person with a disability	21	41	12	17	9	0	62	26	4545
2014	Person with a disability	15	30	14	26	15	0	45	40	231
2014	Not a person with a disability	19	39	12	19	10	0	59	29	4882
2011	Person with a disability	16	36	9	26	13	1	52	39	198
2011	Not a person with a disability	20	42	13	17	8	0	62	25	4933
2008	Person with a disability	17	37	13	23	9	1	54	33	137
2008	Not a person with a disability	18	44	13	17	9	0	62	25	3416

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	35	11	16	5	0	68	22	241
2017	Not a person with a disability	39	40	10	7	4	0	79	11	4548
2014	Person with a disability	33	40	10	9	8	0	73	17	232
2014	Not a person with a disability	36	42	10	7	4	0	79	11	4881
2011	Person with a disability	42	29	6	11	12	0	71	23	196
2011	Not a person with a disability	40	40	10	6	4	0	80	10	4939
2008	Person with a disability	32	38	13	8	8	1	71	16	136
2008	Not a person with a disability	33	44	12	7	3	0	77	11	3418

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	36	9	12	5	74	17	241
2017	Not a person with a disability	43	39	8	6	4	82	10	4548
2014	Person with a disability	38	34	14	8	6	72	14	232
2014	Not a person with a disability	42	40	8	7	4	82	10	4882
2011	Person with a disability	44	31	5	11	9	75	20	198
2011	Not a person with a disability	43	41	8	6	3	83	9	4931
2008	Person with a disability	39	41	4	8	8	80	16	137
2008	Not a person with a disability	38	46	8	5	3	84	8	3420

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	24	15	26	21	3	0	36	48	241
2017	Not a person with a disability	16	33	19	18	12	2	0	50	31	4543
2014	Person with a disability	7	32	14	22	23	2	0	40	46	232
2014	Not a person with a disability	15	31	19	19	13	2	0	47	34	4880
2011	Person with a disability	7	29	21	17	24	1	1	36	42	198
2011	Not a person with a disability	15	32	19	20	13	1	0	47	34	4934
2008	Person with a disability	12	30	15	17	26	0	1	42	43	137
2008	Not a person with a disability	13	32	20	19	14	1	0	46	34	3418

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	21	15	21	28	2	2	33	51	241
2017	Not a person with a disability	17	29	14	18	17	2	2	48	37	4536
2014	Person with a disability	7	22	14	21	33	2	1	30	56	232
2014	Not a person with a disability	16	26	16	20	19	2	1	43	41	4885
2011	Person with a disability	9	21	14	17	36	1	3	30	55	198
2011	Not a person with a disability	15	28	16	18	20	1	2	44	40	4934
2008	Person with a disability	11	21	12	17	38	0	1	32	56	137
2008	Not a person with a disability	16	33	14	17	17	1	1	50	35	3416

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	33	14	14	10	61	25	239
2017	Not a person with a disability	26	42	13	12	6	69	18	4530
2014	Person with a disability	18	35	12	19	16	53	35	232
2014	Not a person with a disability	20	41	14	15	9	62	24	4886
2011	Person with a disability	18	38	14	14	15	57	29	198
2011	Not a person with a disability	25	41	13	13	7	67	20	4929

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	29	11	16	11	63	26	239
2017	Not a person with a disability	29	38	16	11	6	67	17	4532
2014	Person with a disability	25	34	13	13	15	59	28	231
2014	Not a person with a disability	27	38	16	11	7	66	18	4883

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	29	28	17	18	8	0	57	26	239
2017	Not a person with a disability	28	40	16	10	5	0	69	16	4532
2014	Person with a disability	22	37	16	13	11	0	60	25	232
2014	Not a person with a disability	28	39	16	11	5	0	67	16	4884
2011	Person with a disability	26	33	17	14	10	1	59	24	198
2011	Not a person with a disability	33	40	13	9	3	1	74	12	4928

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	15	30	21	20	11	2	0	47	31	240
2017	Not a person with a disability	18	36	22	12	7	4	0	57	20	4542

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	27	12	13	14	0	1	61	28	241
2017	Not a person with a disability	37	35	11	10	7	0	0	72	17	4541
2014	Person with a disability	31	24	12	16	16	1	0	55	33	232
2014	Not a person with a disability	34	35	13	11	7	0	0	70	18	4881
2011	Person with a disability	29	33	9	12	17	0	0	62	29	195
2011	Not a person with a disability	35	37	11	10	6	0	0	72	17	4936

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	18	10	16	23	2	11	44	45	240
2017	Not a person with a disability	29	27	11	13	11	1	8	61	27	4545
2014	Person with a disability	17	21	12	14	29	1	6	40	47	232
2014	Not a person with a disability	28	25	10	14	15	1	7	58	31	4880
2011	Person with a disability	19	22	6	14	29	2	7	45	48	195
2011	Not a person with a disability	30	25	9	13	16	1	7	59	31	4934
2008	Person with a disability	27	16	5	18	25	1	8	47	47	137
2008	Not a person with a disability	32	26	8	13	14	1	5	62	29	3416

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	38	20	11	9	2	59	21	241
2017	Not a person with a disability	34	37	18	7	4	1	71	11	4549
2014	Person with a disability	23	34	24	9	9	1	58	18	232
2014	Not a person with a disability	33	37	19	7	4	1	70	10	4886
2011	Person with a disability	29	27	22	12	10	0	56	22	198
2011	Not a person with a disability	31	35	19	8	5	0	67	14	4939
2008	Person with a disability	25	33	21	12	9	1	58	21	136
2008	Not a person with a disability	26	36	21	10	6	0	62	16	3417

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	25	8	8	12	3	5	69	22	240
2017	Not a person with a disability	44	25	9	7	7	3	6	75	15	4544
2014	Person with a disability	40	20	6	8	15	6	6	67	25	231
2014	Not a person with a disability	41	24	10	7	8	4	7	73	17	4883
2011	Person with a disability	32	21	13	6	21	2	6	57	29	197
2011	Not a person with a disability	35	27	11	9	11	3	5	68	21	4932

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Person with a disability	26	30	43	241
2017	Not a person with a disability	23	41	36	4546
2014	Person with a disability	28	37	35	232
2014	Not a person with a disability	21	43	36	4885
2011	Person with a disability	32	37	31	198
2011	Not a person with a disability	22	45	33	4935

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Person with a disability	25	22	27	10	6	10	64
2017	Not a person with a disability	17	36	27	6	9	5	1040
2014	Person with a disability	14	26	29	13	9999	17	63
2014	Not a person with a disability	16	37	25	11	9999	11	1042
2011	Person with a disability	17	29	25	12	9999	17	64
2011	Not a person with a disability	18	33	32	7	9999	10	1079

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	35	10	9	4	0	1	77	13	241
2017	Not a person with a disability	36	43	11	6	3	0	0	80	9	4542
2014	Person with a disability	35	40	10	9	6	1	0	75	15	232
2014	Not a person with a disability	38	41	12	6	3	1	0	79	9	4883
2011	Person with a disability	35	37	11	8	9	1	0	72	17	198
2011	Not a person with a disability	35	43	12	6	3	1	0	79	9	4931
2008	Person with a disability	42	36	7	6	9	1	0	78	15	137
2008	Not a person with a disability	36	44	11	6	3	0	0	80	9	3417

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	34	22	12	5	0	60	17	241
2017	Not a person with a disability	25	44	17	9	5	1	70	14	4540
2014	Person with a disability	26	40	16	12	4	2	67	16	232
2014	Not a person with a disability	28	44	15	8	4	1	73	12	4885
2011	Person with a disability	23	36	14	13	12	1	60	25	198
2011	Not a person with a disability	28	42	16	8	4	1	72	12	4931

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	28	37	15	6	0	2	21	40	240
2017	Not a person with a disability	10	24	37	17	8	1	2	26	36	4529
2014	Person with a disability	14	28	37	13	7	1	1	20	43	232
2014	Not a person with a disability	8	27	38	17	7	1	2	24	37	4875
2011	Person with a disability	14	32	36	11	4	0	3	16	47	197
2011	Not a person with a disability	10	26	37	17	7	1	2	25	37	4931
2008	Person with a disability	14	36	35	10	4	0	1	14	50	137
2008	Not a person with a disability	10	31	36	15	5	1	1	21	42	3418

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	26	31	13	9	1	1	23	46	240
2017	Not a person with a disability	15	22	29	18	11	2	3	31	39	4527
2014	Person with a disability	20	23	29	18	7	2	0	25	45	230
2014	Not a person with a disability	13	24	31	19	9	2	2	29	38	4870
2011	Person with a disability	19	29	29	14	8	1	2	22	49	197
2011	Not a person with a disability	11	21	30	22	11	3	3	35	34	4926
2008	Person with a disability	21	23	28	19	6	2	1	26	46	137
2008	Not a person with a disability	12	23	30	21	9	2	2	32	37	3413

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	24	36	13	5	2	3	20	43	240
2017	Not a person with a disability	16	25	31	15	7	3	4	24	43	4522
2014	Person with a disability	24	26	28	14	5	2	1	20	52	230
2014	Not a person with a disability	18	27	30	14	7	2	3	22	47	4862
2011	Person with a disability	25	34	22	11	4	1	4	15	62	197
2011	Not a person with a disability	18	26	28	15	7	3	3	24	47	4925
2008	Person with a disability	26	25	32	9	4	1	2	14	53	137
2008	Not a person with a disability	16	27	31	15	6	2	2	22	45	3405

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	11	16	40	21	10	0	1	31	28	238
2017	Not a person with a disability	7	14	32	29	13	1	3	44	22	4497
2014	Person with a disability	11	22	35	19	11	1	1	31	33	229
2014	Not a person with a disability	6	15	34	30	12	1	2	43	22	4861
2011	Person with a disability	9	26	29	24	9	1	2	34	37	195
2011	Not a person with a disability	8	16	32	26	14	1	3	42	25	4920
2008	Person with a disability	12	20	36	25	7	0	0	32	32	136
2008	Not a person with a disability	8	18	35	24	12	1	2	37	26	3403

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	26	29	26	8	7	0	3	16	57	239
2017	Not a person with a disability	17	24	29	16	10	1	3	27	43	4523
2014	Person with a disability	26	26	26	11	8	1	1	19	54	229
2014	Not a person with a disability	20	27	28	15	8	1	2	23	48	4869
2011	Person with a disability	23	33	25	10	4	2	3	15	59	197
2011	Not a person with a disability	20	26	28	14	8	1	2	23	47	4929
2008	Person with a disability	28	23	33	9	4	2	1	13	52	137
2008	Not a person with a disability	17	26	29	16	8	1	2	25	45	3408

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	25	30	16	11	2	3	29	39	240
2017	Not a person with a disability	10	18	27	23	15	3	5	41	30	4529
2014	Person with a disability	10	21	25	22	17	2	2	41	33	229
2014	Not a person with a disability	9	16	27	26	15	3	4	44	27	4872
2011	Person with a disability	11	19	32	19	12	2	5	33	32	196
2011	Not a person with a disability	10	18	28	22	15	3	4	40	30	4921
2008	Person with a disability	19	18	28	17	9	3	5	28	41	136
2008	Not a person with a disability	12	21	27	22	12	2	4	36	35	3411

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	27	31	13	4	5	4	18	48	239
2017	Not a person with a disability	13	22	33	15	10	3	4	27	38	4525
2014	Person with a disability	20	22	33	11	8	3	2	21	44	231
2014	Not a person with a disability	13	23	32	16	8	3	4	26	39	4874

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	26	11	16	14	0	59	30	241
2017	Not a person with a disability	40	33	9	11	6	1	74	17	4549
2014	Person with a disability	31	25	9	17	17	1	57	34	232
2014	Not a person with a disability	43	30	8	10	7	1	74	18	4882

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	36	10	12	8	71	20	239
2017	Not a person with a disability	39	40	9	8	4	79	12	4536
2014	Person with a disability	34	35	11	10	9	69	20	232
2014	Not a person with a disability	40	41	9	8	4	80	11	4883

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	31	14	7	9	2	69	16	239
2017	Not a person with a disability	39	38	14	3	3	2	80	6	4544
2014	Person with a disability	44	24	12	7	8	3	71	16	232
2014	Not a person with a disability	47	34	11	3	2	3	84	5	4886

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	31	34	13	10	10	2	67	20	238
2017	Not a person with a disability	36	42	12	5	2	2	80	8	4546
2014	Person with a disability	35	28	12	13	10	2	64	23	232
2014	Not a person with a disability	43	38	11	5	2	2	82	7	4885
2011	Person with a disability	23	33	19	9	14	2	57	23	194
2011	Not a person with a disability	31	41	14	7	4	2	74	11	4936

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	32	34	14	13	7	0	66	20	241
2017	Not a person with a disability	41	39	10	7	3	0	80	10	4543
2014	Person with a disability	38	23	15	12	11	0	62	23	231
2014	Not a person with a disability	45	36	10	5	3	0	82	8	4882
2011	Person with a disability	26	32	13	11	17	1	59	28	195
2011	Not a person with a disability	36	39	13	7	5	0	76	11	4929
2008	Person with a disability	28	28	13	11	19	2	57	30	137
2008	Not a person with a disability	30	41	14	9	6	0	71	15	3414

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	20	22	16	18	17	4	3	45	37	241
2017	Not a person with a disability	24	32	16	12	8	4	3	60	22	4549
2014	Person with a disability	20	30	12	16	15	2	4	53	34	232
2014	Not a person with a disability	28	33	14	12	8	3	2	64	21	4882

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	41	36	10	8	3	2	80	11	241
2017	Not a person with a disability	38	44	10	4	2	2	84	6	4535
2014	Person with a disability	44	36	11	4	3	2	82	7	232
2014	Not a person with a disability	41	43	9	4	1	2	86	5	4882
2011	Person with a disability	46	31	10	7	4	3	79	11	198
2011	Not a person with a disability	38	41	11	5	2	2	81	7	4926

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	34	38	9	10	7	2	0	73	18	240
2017	Not a person with a disability	35	40	11	7	4	2	1	78	11	4537
2014	Person with a disability	42	31	9	9	7	1	1	75	16	232
2014	Not a person with a disability	41	39	9	6	3	2	1	82	9	4886
2011	Person with a disability	37	29	12	12	8	2	0	68	20	198
2011	Not a person with a disability	37	37	11	7	5	3	1	76	13	4929
2008	Person with a disability	32	28	9	12	17	2	1	61	30	137
2008	Not a person with a disability	27	34	14	12	7	5	1	64	21	3413

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	23	36	16	15	6	3	0	61	22	241
2017	Not a person with a disability	25	37	20	10	5	3	1	64	16	4544
2014	Person with a disability	33	30	13	11	10	2	0	65	21	231
2014	Not a person with a disability	29	36	18	9	4	3	1	68	13	4881
2011	Person with a disability	24	31	18	14	10	3	0	57	24	198
2011	Not a person with a disability	21	39	19	10	6	4	1	63	17	4938

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	24	18	17	26	3	1	37	44	241
2017	Not a person with a disability	16	28	16	16	14	7	2	49	33	4532
2014	Person with a disability	12	18	15	19	32	4	2	31	54	232
2014	Not a person with a disability	17	25	18	17	15	6	2	46	35	4884
2011	Person with a disability	11	18	13	16	33	6	1	32	54	198
2011	Not a person with a disability	15	25	17	18	15	8	2	45	37	4938

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	25	44	5	18	8	69	26	241
2017	Not a person with a disability	27	49	5	13	6	76	19	4548
2014	Person with a disability	22	48	5	17	8	70	25	232
2014	Not a person with a disability	28	49	5	13	5	77	19	4882
2011	Person with a disability	17	48	3	19	13	65	32	197
2011	Not a person with a disability	25	49	5	15	5	74	21	4941
2008	Person with a disability	23	46	9	16	7	69	22	137
2008	Not a person with a disability	31	49	5	11	4	80	16	3418

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	31	7	15	9	0	69	24	239
2017	Not a person with a disability	40	38	7	11	5	0	78	16	4540
2014	Person with a disability	33	36	6	13	11	0	69	24	232
2014	Not a person with a disability	42	35	7	11	5	0	77	16	4881
2011	Person with a disability	34	40	8	12	7	1	74	19	198
2011	Not a person with a disability	38	39	8	9	5	0	77	14	4933

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	37	8	11	6	1	75	17	239
2017	Not a person with a disability	44	40	7	7	2	0	84	9	4541
2014	Person with a disability	37	32	7	13	9	1	70	22	231
2014	Not a person with a disability	44	39	7	7	2	0	83	9	4879

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	70	20	3	3	2	1	2	92	5	240
2017	Not a person with a disability	68	24	4	3	1	0	0	92	4	4545
2014	Person with a disability	66	21	5	4	2	1	1	89	6	232
2014	Not a person with a disability	69	23	3	3	1	0	1	93	4	4881
2011	Person with a disability	76	14	4	2	2	1	2	92	4	197
2011	Not a person with a disability	71	21	4	3	1	0	1	92	4	4941
2008	Person with a disability	71	18	4	4	1	0	2	91	5	137
2008	Not a person with a disability	71	21	3	2	1	0	0	93	3	3413

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	65	20	3	7	2	1	1	87	9	239
2017	Not a person with a disability	67	20	5	5	2	0	1	88	8	4546
2014	Person with a disability	65	22	3	7	2	0	0	88	9	232
2014	Not a person with a disability	68	19	4	5	3	0	1	88	8	4881
2011	Person with a disability	74	12	2	7	4	0	2	87	12	197
2011	Not a person with a disability	71	16	4	4	3	0	1	89	7	4940
2008	Person with a disability	71	13	5	4	4	0	2	86	9	137
2008	Not a person with a disability	70	17	4	5	3	0	1	88	9	3412

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	72	13	5	3	3	0	3	89	6	240
2017	Not a person with a disability	72	14	5	3	2	0	3	89	6	4548
2014	Person with a disability	74	13	4	2	3	0	4	91	4	232
2014	Not a person with a disability	75	12	4	3	3	0	3	90	6	4883
2011	Person with a disability	66	10	7	5	4	1	7	82	10	197
2011	Not a person with a disability	74	13	4	3	2	0	4	90	6	4936
2008	Person with a disability	64	9	7	4	6	1	9	81	11	136
2008	Not a person with a disability	71	11	5	3	4	0	7	88	7	3416

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	80	9	4	1	3	0	3	92	4	241
2017	Not a person with a disability	79	12	3	2	1	0	2	94	3	4544
2014	Person with a disability	79	10	4	0	2	1	4	93	3	232
2014	Not a person with a disability	80	11	3	2	2	0	3	93	3	4885
2011	Person with a disability	74	7	5	4	2	2	6	88	7	194
2011	Not a person with a disability	80	10	3	2	2	0	3	93	4	4934
2008	Person with a disability	74	6	6	3	3	1	8	87	6	137
2008	Not a person with a disability	79	7	3	2	2	0	6	93	4	3413

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	60	19	7	5	3	0	5	84	8	240
2017	Not a person with a disability	62	20	7	3	2	1	4	87	6	4546
2014	Person with a disability	60	17	10	3	2	1	7	84	6	231
2014	Not a person with a disability	64	17	7	4	2	2	5	87	6	4885

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	61	20	8	4	1	3	2	86	6	240
2017	Not a person with a disability	67	21	5	2	1	2	2	91	3	4541
2014	Person with a disability	62	17	4	4	3	5	3	87	8	232
2014	Not a person with a disability	67	18	6	2	2	2	3	90	4	4883
2011	Person with a disability	65	15	10	2	2	3	3	85	4	198
2011	Not a person with a disability	69	18	6	2	1	2	2	91	3	4930
2008	Person with a disability	64	16	9	3	2	4	4	86	5	137
2008	Not a person with a disability	68	18	6	2	2	2	3	90	4	3419

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	35	65	241
2017	Not a person with a disability	17	83	4541
2014	Person with a disability	40	60	232
2014	Not a person with a disability	18	82	4874

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	48	84
2017	Not a person with a disability	46	751
2014	Person with a disability	48	91
2014	Not a person with a disability	49	895

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	81	84
2017	Not a person with a disability	60	751
2014	Person with a disability	69	91
2014	Not a person with a disability	57	895

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	7	84
2017	Not a person with a disability	7	751
2014	Person with a disability	5	91
2014	Not a person with a disability	8	895

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	84
2014	Not a person with a disability	1	895

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	751
2014	Person with a disability	8	91
2014	Not a person with a disability	3	895

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	84
2017	Not a person with a disability	13	751
2014	Person with a disability	18	91
2014	Not a person with a disability	17	895

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	4	751
2014	Person with a disability	8	91
2014	Not a person with a disability	4	895

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	28	85
2017	Not a person with a disability	41	751
2014	Person with a disability	44	91
2014	Not a person with a disability	38	896

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	41	85
2017	Not a person with a disability	42	751
2014	Person with a disability	46	91
2014	Not a person with a disability	39	896

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	52	85
2017	Not a person with a disability	40	751
2014	Person with a disability	66	91
2014	Not a person with a disability	38	896

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	43	85
2017	Not a person with a disability	40	751
2014	Person with a disability	47	91
2014	Not a person with a disability	38	896

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	37	85
2017	Not a person with a disability	30	751
2014	Person with a disability	42	91
2014	Not a person with a disability	27	896

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	49	85
2017	Not a person with a disability	49	751
2014	Person with a disability	55	91
2014	Not a person with a disability	54	896

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	36	85
2017	Not a person with a disability	30	751
2014	Person with a disability	42	91
2014	Not a person with a disability	32	896

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	1	751
2014	Not a person with a disability	1	896

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	85
2017	Not a person with a disability	8	751
2014	Person with a disability	13	91
2014	Not a person with a disability	7	896

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	85
2017	Not a person with a disability	13	751
2014	Person with a disability	17	91
2014	Not a person with a disability	11	896

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	64	85
2017	Not a person with a disability	45	751
2014	Person with a disability	66	91
2014	Not a person with a disability	45	896

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	25	85
2017	Not a person with a disability	31	751
2014	Person with a disability	34	91
2014	Not a person with a disability	33	896

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	23	85
2017	Not a person with a disability	15	751
2014	Person with a disability	19	91
2014	Not a person with a disability	12	896

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	59	85
2017	Not a person with a disability	58	751
2014	Person with a disability	60	91
2014	Not a person with a disability	53	897

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	29	85
2017	Not a person with a disability	29	751
2014	Person with a disability	28	91
2014	Not a person with a disability	31	897

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	85
2017	Not a person with a disability	10	751
2014	Person with a disability	17	91
2014	Not a person with a disability	8	897

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	31	85
2017	Not a person with a disability	20	751
2014	Person with a disability	42	91
2014	Not a person with a disability	21	897

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	17	85
2017	Not a person with a disability	14	751
2014	Person with a disability	21	91
2014	Not a person with a disability	14	897

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	85
2017	Not a person with a disability	8	751
2014	Person with a disability	12	91
2014	Not a person with a disability	8	897

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	85
2017	Not a person with a disability	12	751
2014	Person with a disability	16	91
2014	Not a person with a disability	17	897

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	85
2017	Not a person with a disability	12	751
2014	Person with a disability	14	91
2014	Not a person with a disability	8	897

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	85
2017	Not a person with a disability	23	751
2014	Person with a disability	13	91
2014	Not a person with a disability	24	897

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	75
2017	Not a person with a disability	11	684
2014	Person with a disability	13	80
2014	Not a person with a disability	13	826

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	75
2017	Not a person with a disability	19	684
2014	Person with a disability	9	80
2014	Not a person with a disability	20	826

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	75
2017	Not a person with a disability	11	684
2014	Person with a disability	11	80
2014	Not a person with a disability	14	826

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	684
2014	Not a person with a disability	10	826

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	75
2017	Not a person with a disability	13	684
2014	Person with a disability	12	80
2014	Not a person with a disability	11	826

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	684
2014	Person with a disability	7	80
2014	Not a person with a disability	10	826

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	75
2017	Not a person with a disability	10	684
2014	Person with a disability	10	80
2014	Not a person with a disability	9	826

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	75
2017	Not a person with a disability	10	684
2014	Person with a disability	8	80
2014	Not a person with a disability	6	826

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	75
2017	Not a person with a disability	13	684
2014	Person with a disability	14	80
2014	Not a person with a disability	9	826

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	36	75
2017	Not a person with a disability	26	684
2014	Person with a disability	37	80
2014	Not a person with a disability	20	826

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	75
2017	Not a person with a disability	9	684
2014	Person with a disability	16	80
2014	Not a person with a disability	9	826

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	57	75
2017	Not a person with a disability	44	684
2014	Person with a disability	57	80
2014	Not a person with a disability	43	826

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	2	684
2014	Not a person with a disability	2	826

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	63	75
2017	Not a person with a disability	49	684
2014	Person with a disability	53	80
2014	Not a person with a disability	49	826

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	1	684

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	75
2017	Not a person with a disability	15	684
2014	Person with a disability	14	80
2014	Not a person with a disability	12	826

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	96	4	85
2017	Not a person with a disability	95	5	749

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	8	14	21	16	19	17	5	28	45	241
2017	Not a person with a disability	16	21	19	9	9	20	6	50	24	4547
2014	Person with a disability	12	15	21	14	21	15	2	33	42	232
2014	Not a person with a disability	18	22	19	9	7	19	6	53	22	4886

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	27	20	15	13	5	1	48	31	240
2017	Not a person with a disability	26	35	17	8	6	7	1	66	15	4545
2014	Person with a disability	26	26	16	9	17	6	0	55	28	232
2014	Not a person with a disability	30	35	17	7	5	6	1	69	12	4884
2011	Person with a disability	29	29	14	10	13	5	0	60	25	197
2011	Not a person with a disability	30	39	15	8	4	4	0	72	12	4936

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	26	74	241
2017	Not a person with a disability	8	92	4540
2014	Person with a disability	26	74	231
2014	Not a person with a disability	8	92	4883

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	38	61
2017	Not a person with a disability	35	356
2014	Person with a disability	44	58
2014	Not a person with a disability	35	370

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	87	61
2017	Not a person with a disability	79	356
2014	Person with a disability	83	58
2014	Not a person with a disability	80	370

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	9	61
2017	Not a person with a disability	4	356
2014	Not a person with a disability	3	370

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	61
2014	Person with a disability	0	58

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	61
2017	Not a person with a disability	5	356
2014	Person with a disability	9	58
2014	Not a person with a disability	3	370

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	10	356
2014	Person with a disability	14	58
2014	Not a person with a disability	9	370

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	8	61
2017	Not a person with a disability	9	356
2014	Person with a disability	14	58
2014	Not a person with a disability	5	370

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	62
2017	Not a person with a disability	31	356
2014	Not a person with a disability	21	369

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	12	62
2017	Not a person with a disability	29	356
2014	Person with a disability	9	58
2014	Not a person with a disability	24	369

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	22	356
2014	Not a person with a disability	14	369

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	11	356
2014	Not a person with a disability	7	369

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	36	62
2017	Not a person with a disability	24	356
2014	Person with a disability	29	58
2014	Not a person with a disability	25	369

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	20	62
2017	Not a person with a disability	27	356
2014	Person with a disability	19	58
2014	Not a person with a disability	24	369

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	1	356
2014	Not a person with a disability	2	369

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	62

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	356
2014	Person with a disability	12	58
2014	Not a person with a disability	7	369

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	62
2017	Not a person with a disability	17	356
2014	Person with a disability	25	58
2014	Not a person with a disability	17	369

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	59	62
2017	Not a person with a disability	2	356
2014	Person with a disability	67	58
2014	Not a person with a disability	2	369

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	0	62
2014	Person with a disability	0	58

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	21	62
2017	Not a person with a disability	21	356
2014	Person with a disability	28	58
2014	Not a person with a disability	28	369

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	37	62
2017	Not a person with a disability	29	357
2014	Person with a disability	45	58
2014	Not a person with a disability	30	370

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	24	62
2017	Not a person with a disability	15	357
2014	Person with a disability	30	58
2014	Not a person with a disability	17	370

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	11	62
2017	Not a person with a disability	6	357
2014	Person with a disability	10	58
2014	Not a person with a disability	4	370

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	22	62
2017	Not a person with a disability	16	357
2014	Person with a disability	40	58
2014	Not a person with a disability	19	370

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	62
2017	Not a person with a disability	6	357
2014	Person with a disability	17	58
2014	Not a person with a disability	6	370

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	62
2017	Not a person with a disability	6	357
2014	Person with a disability	19	58
2014	Not a person with a disability	5	370

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	357
2014	Person with a disability	10	58
2014	Not a person with a disability	8	370

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	16	62
2017	Not a person with a disability	5	357
2014	Person with a disability	19	58
2014	Not a person with a disability	6	370

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	39	62
2017	Not a person with a disability	54	357
2014	Person with a disability	26	58
2014	Not a person with a disability	48	370

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	6	333
2014	Not a person with a disability	4	351

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	15	54
2017	Not a person with a disability	20	333
2014	Person with a disability	17	47
2014	Not a person with a disability	16	351

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	5	333
2014	Not a person with a disability	5	351

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	2	333
2014	Not a person with a disability	1	351

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	3	333
2014	Not a person with a disability	2	351

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	6	333
2014	Person with a disability	0	47
2014	Not a person with a disability	5	351

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	7	333
2014	Not a person with a disability	8	351

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	54
2017	Not a person with a disability	12	333
2014	Not a person with a disability	8	351

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	13	54
2017	Not a person with a disability	11	333
2014	Person with a disability	11	47
2014	Not a person with a disability	7	351

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	25	54
2017	Not a person with a disability	21	333
2014	Person with a disability	40	47
2014	Not a person with a disability	22	351

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	8	333
2014	Person with a disability	17	47
2014	Not a person with a disability	9	351

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	52	54
2017	Not a person with a disability	42	333
2014	Person with a disability	70	47
2014	Not a person with a disability	45	351

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	3	333

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	55	54
2017	Not a person with a disability	60	333
2014	Person with a disability	73	47
2014	Not a person with a disability	61	351

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Not a person with a disability	2	333

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	26	54
2017	Not a person with a disability	9	333
2014	Person with a disability	17	47
2014	Not a person with a disability	8	351

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	100	0	62
2017	Not a person with a disability	93	7	358

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	9	17	25	11	8	24	8	37	28	238
2017	Not a person with a disability	17	20	21	4	4	28	6	56	11	4545
2014	Person with a disability	14	13	25	8	13	22	5	37	29	232
2014	Not a person with a disability	19	20	20	4	3	27	6	59	10	4885

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	21	32	19	9	8	9	2	60	19	241
2017	Not a person with a disability	30	33	18	4	3	11	1	72	9	4538
2014	Person with a disability	30	25	17	8	12	7	1	59	22	232
2014	Not a person with a disability	32	34	17	4	2	10	1	75	7	4881
2011	Person with a disability	27	33	15	11	8	6	0	64	19	198
2011	Not a person with a disability	35	39	14	4	2	6	0	79	6	4934

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	55	45	240
2017	Not a person with a disability	14	86	4543
2014	Person with a disability	55	45	231
2014	Not a person with a disability	13	87	4878

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Person with a disability	81	19	133
2017	Not a person with a disability	72	28	626
2014	Person with a disability	76	24	127
2014	Not a person with a disability	74	26	610

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	43	35	5	12	6	0	0	78	18	107
2017	Not a person with a disability	49	35	5	7	2	1	1	86	9	454
2014	Person with a disability	48	23	8	11	10	0	0	71	21	97
2014	Not a person with a disability	47	38	7	6	2	1	0	85	8	451

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	33	45	5	7	4	0	5	82	12	241
2017	Not a person with a disability	25	51	9	6	2	2	4	81	9	4549
2014	Person with a disability	36	44	6	5	2	0	7	86	8	232
2014	Not a person with a disability	27	53	9	5	1	1	3	84	7	4886
2011	Person with a disability	31	47	7	6	2	1	7	85	8	198
2011	Not a person with a disability	26	55	9	5	1	1	3	84	7	4933
2008	Person with a disability	30	48	7	6	3	0	5	82	10	138
2008	Not a person with a disability	25	54	10	6	2	1	3	82	8	3419

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	7	24	25	14	12	13	5	38	32	239
2017	Not a person with a disability	9	24	23	12	7	19	6	44	26	4539
2014	Person with a disability	8	23	23	16	12	12	5	38	34	232
2014	Not a person with a disability	10	27	24	11	7	15	5	47	22	4885
2011	Person with a disability	7	23	21	16	17	11	6	36	39	198
2011	Not a person with a disability	9	28	24	12	7	17	4	46	23	4934

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	23	14	7	6	8	5	69	15	240
2017	Not a person with a disability	38	35	11	4	2	6	4	82	6	4546
2014	Person with a disability	32	28	13	7	7	6	9	69	15	232
2014	Not a person with a disability	39	37	10	4	2	5	4	83	6	4886
2011	Person with a disability	33	26	13	11	7	5	7	66	20	198
2011	Not a person with a disability	39	36	9	5	2	5	3	82	8	4935
2008	Person with a disability	29	33	16	4	5	8	5	71	11	138
2008	Not a person with a disability	36	38	10	4	3	6	3	81	8	3412

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	25	15	10	10	14	4	58	24	241
2017	Not a person with a disability	27	33	15	7	4	10	4	70	13	4535
2014	Person with a disability	19	29	14	10	10	9	8	59	25	232
2014	Not a person with a disability	28	35	15	7	4	9	3	72	12	4885
2011	Person with a disability	23	20	18	13	14	7	5	48	32	198
2011	Not a person with a disability	27	35	15	8	5	8	3	69	14	4933
2008	Person with a disability	18	27	20	13	9	5	6	52	25	137
2008	Not a person with a disability	28	34	14	9	6	6	3	68	16	3412

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	44	19	13	12	10	1	0	64	23	241
2017	Not a person with a disability	50	28	9	7	5	1	0	79	12	4544

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	47	19	13	9	10	4	0	68	19	241
2017	Not a person with a disability	51	27	10	5	5	2	0	79	10	4546

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	28	33	14	14	10	1	0	61	24	241
2017	Not a person with a disability	29	42	15	7	4	3	0	73	11	4539

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	28	18	21	21	2	0	39	43	240
2017	Not a person with a disability	19	38	18	14	9	1	0	58	24	4541

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	16	15	23	17	28	0	1	31	45	240
2017	Not a person with a disability	16	24	22	16	21	0	1	41	37	4543

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	13	23	25	20	18	0	1	37	38	239
2017	Not a person with a disability	17	29	27	16	10	0	1	47	26	4541

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	28	27	15	13	0	0	46	27	241
2017	Not a person with a disability	25	33	21	12	7	0	2	59	19	4524

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	14	20	24	18	24	1	0	34	42	240
2017	Not a person with a disability	17	24	23	19	15	1	2	42	34	4544

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	37	24	14	7	9	1	8	67	17	240
2017	Not a person with a disability	40	27	14	7	5	0	7	72	12	4529

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	23	27	15	16	0	0	42	31	240
2017	Not a person with a disability	24	31	24	12	8	0	0	56	21	4532

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	17	33	23	14	10	1	1	51	25	240
2017	Not a person with a disability	25	34	23	11	6	1	1	60	17	4524

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	12	29	26	19	11	1	1	42	31	240
2017	Not a person with a disability	20	32	25	14	8	1	1	53	22	4526

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	26	28	17	9	0	0	46	26	239
2017	Not a person with a disability	23	35	21	12	7	0	1	58	20	4530

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	22	28	20	17	11	0	1	51	29	238
2017	Not a person with a disability	24	33	22	11	8	1	1	58	19	4519

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	38	28	15	11	6	0	2	67	17	241
2017	Not a person with a disability	53	26	12	5	3	0	1	80	8	4544

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	49	18	14	8	8	1	3	69	17	240
2017	Not a person with a disability	67	16	6	4	4	1	2	86	8	4543

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	46	26	15	9	3	0	0	73	12	240
2017	Not a person with a disability	50	30	11	5	3	0	2	81	8	4533

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	40	23	16	12	9	0	1	63	21	241
2017	Not a person with a disability	54	23	10	7	5	0	2	78	12	4533

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	46	15	6	2	0	0	31	89	3	241
2017	Not a person with a disability	49	14	6	2	1	0	27	87	5	4535

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	61	19	10	2	3	0	6	85	5	238
2017	Not a person with a disability	59	22	8	3	1	1	6	87	4	4518

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	50	19	13	8	8	1	3	71	16	239
2017	Not a person with a disability	57	20	8	5	6	1	4	80	11	4539

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	30	35	20	9	4	0	2	67	13	240
2017	Not a person with a disability	48	32	12	4	2	0	2	81	6	4536

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	3	21	41	21	12	2	0	24	34	241
2017	Not a person with a disability	10	31	40	13	5	0	0	41	19	4552

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	18	28	39	12	4	0	0	15	46	240
2017	Not a person with a disability	7	18	42	23	9	0	1	32	26	4533

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	19	25	22	13	17	4	0	20	80	241
2017	Not a person with a disability	22	26	23	13	13	3	1	23	77	4547

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	27	182
2017	Not a person with a disability	19	3364

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	30	182
2017	Not a person with a disability	31	3364

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	19	182
2017	Not a person with a disability	17	3364

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	49	182
2017	Not a person with a disability	58	3364

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	14	182
2017	Not a person with a disability	8	3364

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Person with a disability	46	182
2017	Not a person with a disability	36	3364

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Person with a disability	3	38	19	10	4	26	181
2017	Not a person with a disability	5	44	20	12	5	14	3311

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	10	18	10	21	31	2	7	32	57	184
2017	Not a person with a disability	9	22	16	18	25	2	8	35	48	3377

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Person with a disability	3	8	9	16	59	1	5	11	80	183
2017	Not a person with a disability	3	11	13	20	47	2	5	15	71	3376

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 117. Are you a person with a disability?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.