2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	40	12	9	3	77	12	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	44	12	8	5	74	14	1048
2017	University certificate or diploma below the bachelor's level	31	41	14	8	5	72	14	220
2017	Bachelor's degree	28	48	11	9	5	75	14	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	43	11	7	5	76	13	1305
2014	Secondary or high school graduation certificate or equivalent or less	31	49	11	6	3	80	10	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	46	15	8	5	73	13	1178
2014	University certificate or diploma below the bachelor's level	31	41	13	8	6	73	14	274
2014	Bachelor's degree	27	48	11	9	5	75	14	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	46	11	7	5	76	12	1311
2011	Secondary or high school graduation certificate or equivalent or less	34	43	12	6	5	77	11	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	42	12	8	6	74	14	1235
2011	University certificate or diploma below the bachelor's level	38	35	11	8	7	73	15	277
2011	Bachelor's degree	29	43	13	9	5	73	14	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	12	9	5	74	14	1248
2008	Secondary or high school graduation certificate or equivalent or less	35	41	10	9	5	76	14	413
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	43	12	8	5	75	13	842
2008	University certificate or diploma below the bachelor's level	32	40	14	8	6	72	14	192
2008	Bachelor's degree	27	45	13	10	5	72	15	1234
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	43	13	8	5	75	12	844

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	40	12	11	8	0	70	19	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	37	17	14	10	0	59	24	1046
2017	University certificate or diploma below the bachelor's level	23	31	15	17	12	1	54	30	219
2017	Bachelor's degree	25	39	14	12	8	0	65	21	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	15	11	8	0	66	19	1306

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	30	7	4	0	89	4	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	37	8	3	1	87	4	1046
2017	University certificate or diploma below the bachelor's level	47	40	8	5	0	87	5	219
2017	Bachelor's degree	49	37	9	3	2	86	5	1787
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	35	8	3	2	87	5	1303
2014	Secondary or high school graduation certificate or equivalent or less	71	22	4	2	1	93	3	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	30	8	2	1	89	3	1178
2014	University certificate or diploma below the bachelor's level	62	25	8	3	2	87	4	274
2014	Bachelor's degree	56	32	8	3	1	88	4	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	30	6	2	1	91	3	1309
2011	Secondary or high school graduation certificate or equivalent or less	61	28	7	2	1	90	4	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	34	7	2	1	90	3	1236
2011	University certificate or diploma below the bachelor's level	57	31	7	2	3	88	5	278
2011	Bachelor's degree	51	37	8	3	1	88	4	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	31	7	3	1	89	4	1247

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	33	9	6	2	0	83	8	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	10	7	3	0	80	10	1044
2017	University certificate or diploma below the bachelor's level	37	42	10	8	3	0	79	11	219
2017	Bachelor's degree	35	44	11	6	3	0	79	10	1787
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	41	13	5	4	0	78	9	1300
2014	Secondary or high school graduation certificate or equivalent or less	49	36	9	3	2	1	86	5	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	43	11	5	3	0	81	8	1178
2014	University certificate or diploma below the bachelor's level	46	36	8	6	4	0	82	10	274
2014	Bachelor's degree	37	44	10	6	3	0	81	9	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	42	10	5	3	0	81	8	1312
2011	Secondary or high school graduation certificate or equivalent or less	45	40	7	4	3	0	86	7	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	41	8	5	4	0	83	9	1233
2011	University certificate or diploma below the bachelor's level	44	38	8	7	4	0	82	10	278
2011	Bachelor's degree	37	44	9	5	4	0	82	9	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	9	7	2	0	81	10	1249
2008	Secondary or high school graduation certificate or equivalent or less	44	38	10	5	3	0	82	8	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	42	8	5	2	0	85	7	853
2008	University certificate or diploma below the bachelor's level	42	39	9	5	5	0	80	10	194
2008	Bachelor's degree	35	46	10	6	3	0	82	9	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	10	7	3	0	81	10	849

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	35	16	8	4	0	72	13	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	20	12	6	1	62	18	1046
2017	University certificate or diploma below the bachelor's level	28	24	20	16	11	1	53	27	220
2017	Bachelor's degree	30	34	18	10	7	1	65	17	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	35	20	10	7	1	63	18	1301
2014	Secondary or high school graduation certificate or equivalent or less	38	35	14	8	5	1	73	13	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	37	20	9	6	1	64	15	1177
2014	University certificate or diploma below the bachelor's level	25	37	21	8	9	0	62	17	274
2014	Bachelor's degree	27	39	16	11	7	0	66	17	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	19	13	7	1	61	20	1311
2011	Secondary or high school graduation certificate or equivalent or less	30	36	16	11	7	1	66	18	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	38	19	8	6	1	66	15	1238
2011	University certificate or diploma below the bachelor's level	27	35	20	9	7	1	63	17	279
2011	Bachelor's degree	28	37	19	9	6	1	66	15	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	21	11	5	1	63	16	1248

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	36	12	10	5	0	73	15	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	20	12	6	0	62	18	1046
2017	University certificate or diploma below the bachelor's level	26	30	15	18	10	0	56	28	220
2017	Bachelor's degree	28	37	17	11	7	0	65	19	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	17	13	7	0	64	20	1303
2014	Secondary or high school graduation certificate or equivalent or less	37	38	13	7	5	0	75	12	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39	19	11	5	0	65	16	1178
2014	University certificate or diploma below the bachelor's level	24	37	19	12	8	0	61	19	274
2014	Bachelor's degree	26	41	16	11	6	0	67	17	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	17	14	7	0	62	21	1309
2011	Secondary or high school graduation certificate or equivalent or less	29	37	17	11	7	0	66	17	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	39	18	11	7	0	65	18	1238
2011	University certificate or diploma below the bachelor's level	22	37	20	10	9	1	60	20	279
2011	Bachelor's degree	26	41	17	12	5	0	67	17	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	39	18	13	6	0	62	19	1249
2008	Secondary or high school graduation certificate or equivalent or less	29	38	14	12	7	0	68	19	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	40	15	12	7	0	66	19	853
2008	University certificate or diploma below the bachelor's level	27	32	21	10	10	0	59	20	194
2008	Bachelor's degree	23	45	15	12	5	0	68	18	1235
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	38	16	16	8	0	60	24	849

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	21	21	12	6	5	1	59	19	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	19	13	9	6	1	56	23	1046
2017	University certificate or diploma below the bachelor's level	24	24	24	13	11	4	0	50	25	218
2017	Bachelor's degree	24	26	19	15	11	4	0	52	27	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	19	14	11	5	1	53	27	1303
2014	Secondary or high school graduation certificate or equivalent or less	32	32	17	10	5	3	0	66	16	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	29	22	12	8	6	0	56	21	1178
2014	University certificate or diploma below the bachelor's level	26	28	23	11	9	3	1	56	20	274
2014	Bachelor's degree	24	28	19	14	11	4	0	53	27	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	25	20	13	12	5	1	51	27	1312
2011	Secondary or high school graduation certificate or equivalent or less	33	25	19	8	9	4	1	61	18	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	18	13	10	6	0	57	24	1237
2011	University certificate or diploma below the bachelor's level	26	27	14	17	12	4	0	55	30	279
2011	Bachelor's degree	24	27	19	14	11	5	0	54	26	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	26	20	14	11	6	1	53	26	1248
2008	Secondary or high school graduation certificate or equivalent or less	28	26	19	14	8	5	0	57	23	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	29	17	15	9	5	1	56	26	853
2008	University certificate or diploma below the bachelor's level	25	25	20	9	14	5	1	53	25	193
2008	Bachelor's degree	21	30	18	16	11	5	0	54	28	1237
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	30	19	16	10	6	0	52	28	849

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	29	10	6	4	1	0	80	10	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	13	7	4	1	0	74	12	1048
2017	University certificate or diploma below the bachelor's level	38	33	10	10	7	2	0	72	18	219
2017	Bachelor's degree	42	34	10	7	5	1	0	77	12	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	12	7	6	2	1	75	13	1305
2014	Secondary or high school graduation certificate or equivalent or less	50	26	12	6	4	2	0	78	10	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	13	8	5	1	1	74	13	1177
2014	University certificate or diploma below the bachelor's level	35	34	20	7	4	1	0	69	11	274
2014	Bachelor's degree	43	32	10	7	5	2	1	77	12	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	29	13	8	5	2	0	73	14	1311
2011	Secondary or high school graduation certificate or equivalent or less	45	29	12	5	6	2	0	76	11	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	31	13	9	5	1	0	72	14	1236
2011	University certificate or diploma below the bachelor's level	39	29	16	10	5	1	0	69	15	279
2011	Bachelor's degree	39	33	12	8	5	2	1	74	14	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	33	12	8	5	2	1	74	14	1250
2008	Secondary or high school graduation certificate or equivalent or less	38	29	16	9	7	2	1	68	16	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	27	12	8	10	3	1	68	19	853
2008	University certificate or diploma below the bachelor's level	34	32	18	7	8	2	0	67	15	194
2008	Bachelor's degree	36	33	12	9	7	3	0	71	16	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	13	10	7	2	0	69	17	849

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	30	10	9	6	0	0	76	15	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	11	10	4	0	0	74	15	1049
2017	University certificate or diploma below the bachelor's level	36	32	12	11	9	0	0	68	20	219
2017	Bachelor's degree	40	35	10	10	5	0	0	75	15	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	36	10	9	6	1	0	76	14	1300
2014	Secondary or high school graduation certificate or equivalent or less	47	31	10	7	4	0	0	79	11	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	12	10	6	1	0	72	16	1176
2014	University certificate or diploma below the bachelor's level	34	38	12	9	7	1	0	73	15	274
2014	Bachelor's degree	42	35	9	9	4	0	0	77	14	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	10	10	6	1	0	74	16	1312
2011	Secondary or high school graduation certificate or equivalent or less	44	32	8	9	7	1	0	76	16	585
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	13	9	6	0	0	72	15	1236
2011	University certificate or diploma below the bachelor's level	32	36	14	11	6	1	0	69	17	279
2011	Bachelor's degree	37	34	12	11	5	1	0	72	16	1780
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	10	9	7	1	0	74	16	1250
2008	Secondary or high school graduation certificate or equivalent or less	36	32	12	9	10	0	0	69	19	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	32	10	12	10	0	1	68	23	852
2008	University certificate or diploma below the bachelor's level	32	31	16	11	9	0	0	64	20	193
2008	Bachelor's degree	32	36	11	13	7	1	0	68	21	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	12	10	8	1	0	70	18	846

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	27	8	7	4	0	0	81	11	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	12	7	6	0	0	76	12	1048
2017	University certificate or diploma below the bachelor's level	43	29	9	10	10	0	0	72	20	218
2017	Bachelor's degree	46	29	10	9	6	0	0	76	15	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	30	13	7	7	0	0	73	14	1302
2014	Secondary or high school graduation certificate or equivalent or less	52	28	11	3	5	0	0	81	8	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	31	13	7	6	0	0	74	13	1178
2014	University certificate or diploma below the bachelor's level	41	31	14	8	7	0	0	72	15	273
2014	Bachelor's degree	47	31	10	7	6	0	0	78	12	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	11	9	7	1	1	73	16	1311

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	31	20	10	6	8	1	61	17	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	30	19	12	9	7	0	57	23	1049
2017	University certificate or diploma below the bachelor's level	18	30	18	15	13	5	0	51	30	219
2017	Bachelor's degree	22	32	16	13	9	8	0	59	24	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	18	12	10	7	0	57	23	1303
2014	Secondary or high school graduation certificate or equivalent or less	32	31	15	10	5	7	0	68	15	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	18	10	7	8	0	62	19	1177
2014	University certificate or diploma below the bachelor's level	18	36	15	14	8	8	0	59	24	274
2014	Bachelor's degree	23	35	16	11	7	9	0	63	19	1847
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	31	18	11	8	10	0	59	21	1312
2011	Secondary or high school graduation certificate or equivalent or less	26	28	19	10	9	8	0	59	21	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	31	18	13	11	7	0	55	26	1237
2011	University certificate or diploma below the bachelor's level	20	25	21	15	14	5	0	48	30	278
2011	Bachelor's degree	21	33	17	12	9	8	0	59	22	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	31	19	11	9	9	0	57	22	1251

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	29	20	13	9	3	1	57	22	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	32	19	17	12	3	1	51	30	1049
2017	University certificate or diploma below the bachelor's level	17	25	16	21	19	1	0	43	41	219
2017	Bachelor's degree	18	33	18	17	11	3	0	52	29	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	19	16	12	3	0	51	29	1304
2014	Secondary or high school graduation certificate or equivalent or less	28	29	19	13	8	3	0	59	22	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	32	22	15	9	2	0	53	25	1178
2014	University certificate or diploma below the bachelor's level	17	33	20	15	12	3	0	52	28	274
2014	Bachelor's degree	19	35	18	15	9	3	0	56	25	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	28	20	19	11	2	0	48	31	1312
2011	Secondary or high school graduation certificate or equivalent or less	22	30	19	14	12	3	0	53	28	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30	21	16	14	2	0	48	31	1237
2011	University certificate or diploma below the bachelor's level	16	28	20	15	18	3	0	45	34	276
2011	Bachelor's degree	17	33	20	16	12	2	0	51	28	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	20	15	15	3	0	49	30	1251
2008	Secondary or high school graduation certificate or equivalent or less	22	32	15	16	14	1	0	55	30	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	18	15	14	2	0	51	30	853
2008	University certificate or diploma below the bachelor's level	17	30	22	15	14	2	0	48	29	194
2008	Bachelor's degree	17	32	19	16	13	2	0	50	30	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	19	20	17	3	0	42	39	848

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	29	24	16	8	5	1	49	26	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	22	20	14	5	0	41	35	1046
2017	University certificate or diploma below the bachelor's level	11	28	18	25	18	1	0	39	43	220
2017	Bachelor's degree	12	30	20	19	12	6	0	45	34	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	28	20	21	13	5	0	42	36	1302
2014	Secondary or high school graduation certificate or equivalent or less	20	31	21	15	9	5	0	53	25	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	24	20	10	5	0	43	32	1175
2014	University certificate or diploma below the bachelor's level	10	31	22	19	11	6	0	44	32	273
2014	Bachelor's degree	13	30	20	20	11	6	0	46	33	1845
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	22	20	14	4	0	42	35	1311
2011	Secondary or high school graduation certificate or equivalent or less	13	31	19	18	13	6	0	47	33	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	28	22	21	14	5	0	40	37	1234
2011	University certificate or diploma below the bachelor's level	10	27	21	28	11	3	0	38	40	277
2011	Bachelor's degree	10	30	21	22	12	5	0	42	35	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	27	21	22	13	7	0	39	38	1249
2008	Secondary or high school graduation certificate or equivalent or less	10	31	21	21	13	4	0	43	36	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	27	22	20	15	6	0	39	38	853
2008	University certificate or diploma below the bachelor's level	10	26	24	23	12	5	0	38	37	194
2008	Bachelor's degree	8	30	17	26	14	6	0	39	42	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	25	18	27	19	4	0	34	48	850

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	25	22	11	13	5	1	51	26	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	19	17	14	6	1	46	34	1050
2017	University certificate or diploma below the bachelor's level	17	23	21	16	18	5	0	43	36	220
2017	Bachelor's degree	18	32	17	15	12	7	0	53	29	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	32	17	13	12	7	0	54	28	1305
2014	Secondary or high school graduation certificate or equivalent or less	25	28	16	14	11	6	0	56	26	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	30	21	14	12	6	0	50	27	1175
2014	University certificate or diploma below the bachelor's level	16	33	19	14	12	6	1	52	28	274
2014	Bachelor's degree	19	33	17	15	10	6	0	56	26	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	19	13	12	6	0	53	26	1312
2011	Secondary or high school graduation certificate or equivalent or less	17	30	18	15	13	7	0	50	31	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	30	21	14	14	8	0	47	31	1234
2011	University certificate or diploma below the bachelor's level	15	29	18	20	12	7	0	47	34	277
2011	Bachelor's degree	14	34	18	16	11	6	0	52	29	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	31	18	14	12	9	0	51	29	1250
2008	Secondary or high school graduation certificate or equivalent or less	12	29	20	15	15	7	0	45	33	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	28	20	15	17	9	0	43	35	852
2008	University certificate or diploma below the bachelor's level	15	25	17	16	16	10	0	45	36	194
2008	Bachelor's degree	11	30	21	17	13	8	0	44	33	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	19	19	17	10	0	39	40	849

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	29	19	19	10	5	1	49	31	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	28	19	22	14	4	0	43	37	1049
2017	University certificate or diploma below the bachelor's level	11	28	20	18	22	1	0	40	40	220
2017	Bachelor's degree	12	33	19	21	12	3	0	46	34	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	32	19	19	13	3	0	47	33	1301
2014	Secondary or high school graduation certificate or equivalent or less	19	31	19	16	11	3	0	52	28	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	32	21	21	11	4	0	45	33	1176
2014	University certificate or diploma below the bachelor's level	13	31	23	18	13	2	0	45	32	274
2014	Bachelor's degree	13	33	17	22	12	3	0	47	35	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	32	19	17	14	2	0	48	32	1310
2011	Secondary or high school graduation certificate or equivalent or less	13	33	17	22	13	3	0	47	36	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	32	17	21	15	3	0	44	38	1234
2011	University certificate or diploma below the bachelor's level	10	29	16	27	15	3	0	40	43	277
2011	Bachelor's degree	11	32	19	25	11	2	0	43	37	1781
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	32	18	22	13	3	0	45	36	1250
2008	Secondary or high school graduation certificate or equivalent or less	13	34	17	20	14	2	0	48	35	418
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	34	17	20	14	3	0	47	35	852
2008	University certificate or diploma below the bachelor's level	12	24	23	27	12	2	0	37	40	194
2008	Bachelor's degree	8	36	16	23	15	2	0	45	38	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	30	16	25	15	2	0	43	41	850

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	36	14	15	6	0	65	21	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	34	18	16	9	0	57	25	1048
2017	University certificate or diploma below the bachelor's level	22	29	18	17	13	1	52	30	220
2017	Bachelor's degree	22	37	17	15	9	0	59	24	1800
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	39	19	12	10	0	59	22	1304
2014	Secondary or high school graduation certificate or equivalent or less	30	32	16	14	8	0	62	22	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	34	20	17	10	0	53	28	1178
2014	University certificate or diploma below the bachelor's level	19	34	16	18	12	1	54	30	274
2014	Bachelor's degree	20	36	19	14	10	0	56	24	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	34	19	16	11	0	53	27	1312
2011	Secondary or high school graduation certificate or equivalent or less	22	38	17	11	11	1	61	22	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	36	18	15	13	0	54	28	1236
2011	University certificate or diploma below the bachelor's level	18	28	21	16	15	1	47	32	278
2011	Bachelor's degree	18	39	17	16	10	0	57	26	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	38	19	15	11	1	55	26	1249

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	42	12	11	4	73	15	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	44	16	12	3	69	16	1045
2017	University certificate or diploma below the bachelor's level	21	41	15	16	7	62	23	219
2017	Bachelor's degree	24	45	12	13	5	69	19	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	42	12	11	5	71	17	1304

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	24	16	20	13	11	2	43	39	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	21	20	20	17	10	2	35	43	1046
2017	University certificate or diploma below the bachelor's level	11	20	17	22	20	8	1	34	47	219
2017	Bachelor's degree	10	24	16	20	14	13	3	40	41	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	20	17	13	13	3	41	35	1301
2014	Secondary or high school graduation certificate or equivalent or less	11	26	19	18	14	10	2	42	37	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	24	20	21	16	8	2	37	41	1178
2014	University certificate or diploma below the bachelor's level	8	23	21	20	16	9	2	35	41	274
2014	Bachelor's degree	10	23	18	20	16	11	2	38	41	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	18	19	11	11	3	43	36	1312

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	32	11	10	4	0	0	75	14	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	15	9	5	0	0	72	13	1050
2017	University certificate or diploma below the bachelor's level	32	35	12	12	9	0	0	67	21	220
2017	Bachelor's degree	34	38	11	11	6	0	0	72	17	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	38	11	9	6	0	0	74	15	1305
2014	Secondary or high school graduation certificate or equivalent or less	46	31	12	6	4	1	0	77	11	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	36	14	11	6	0	0	69	17	1177
2014	University certificate or diploma below the bachelor's level	33	38	12	9	8	0	0	71	17	274
2014	Bachelor's degree	36	37	11	10	5	0	0	73	15	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	34	14	10	7	0	1	69	17	1311
2011	Secondary or high school graduation certificate or equivalent or less	37	36	12	8	7	1	0	73	15	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	36	13	10	6	0	0	71	16	1237
2011	University certificate or diploma below the bachelor's level	30	37	14	11	8	0	0	67	19	279
2011	Bachelor's degree	30	38	12	12	7	0	0	69	19	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	38	12	11	6	0	0	71	17	1250
2008	Secondary or high school graduation certificate or equivalent or less	33	33	13	9	9	2	1	68	18	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	13	9	11	0	0	66	20	853
2008	University certificate or diploma below the bachelor's level	25	36	17	10	13	0	0	60	23	194
2008	Bachelor's degree	27	36	14	13	10	1	1	64	23	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	14	11	7	0	1	66	19	849

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	38	10	6	5	0	3	78	12	57
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	34	11	11	7	1	4	69	19	148
2017	University certificate or diploma below the bachelor's level	30	21	22	15	12	0	0	50	28	33
2017	Bachelor's degree	25	39	14	8	5	3	5	70	15	414
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	14	13	5	5	4	65	19	458
2014	Secondary or high school graduation certificate or equivalent or less	37	28	16	5	4	3	7	72	10	73
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	17	7	5	1	4	70	12	174
2014	University certificate or diploma below the bachelor's level	22	41	16	8	7	4	2	67	16	49
2014	Bachelor's degree	27	36	14	9	5	4	5	69	16	386
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	13	11	5	4	7	68	18	447

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	33	12	15	8	2	0	64	23	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	14	16	8	1	1	60	25	1048
2017	University certificate or diploma below the bachelor's level	23	32	18	15	11	0	1	56	26	219
2017	Bachelor's degree	30	36	13	14	7	0	0	67	20	1799
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	35	14	11	7	1	1	67	18	1304
2014	Secondary or high school graduation certificate or equivalent or less	26	39	12	12	9	2	1	67	21	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	15	16	7	1	1	62	23	1178
2014	University certificate or diploma below the bachelor's level	21	36	14	17	8	3	1	59	26	274
2014	Bachelor's degree	28	40	11	13	7	2	0	69	20	1847
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	13	11	5	1	1	70	17	1312
2011	Secondary or high school graduation certificate or equivalent or less	26	33	12	16	12	1	1	59	29	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	13	16	10	1	0	61	26	1236
2011	University certificate or diploma below the bachelor's level	22	37	11	18	9	2	1	61	28	279
2011	Bachelor's degree	27	40	11	13	7	1	0	68	21	1785
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	37	12	12	6	2	1	69	19	1249
2008	Secondary or high school graduation certificate or equivalent or less	25	37	13	14	9	0	1	63	24	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	14	14	8	1	1	64	22	853
2008	University certificate or diploma below the bachelor's level	25	35	15	13	11	0	0	60	25	194
2008	Bachelor's degree	29	38	11	13	6	1	1	69	20	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	12	11	6	1	2	71	17	849

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	27	15	13	10	10	1	57	26	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	26	17	17	15	7	2	47	34	1048
2017	University certificate or diploma below the bachelor's level	21	24	18	15	18	3	0	46	35	219
2017	Bachelor's degree	21	28	14	17	11	8	1	54	31	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	28	15	14	11	8	2	56	27	1303
2014	Secondary or high school graduation certificate or equivalent or less	23	29	18	12	9	7	2	57	23	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	28	18	17	12	6	1	49	31	1176
2014	University certificate or diploma below the bachelor's level	18	20	22	20	14	5	1	41	36	274
2014	Bachelor's degree	22	28	15	15	12	7	1	54	30	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	14	15	12	5	2	56	28	1312
2011	Secondary or high school graduation certificate or equivalent or less	28	22	17	16	12	4	1	53	29	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	26	15	15	15	4	1	53	32	1236
2011	University certificate or diploma below the bachelor's level	23	21	15	15	20	5	1	48	37	279
2011	Bachelor's degree	26	28	14	15	11	5	1	57	27	1785
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	28	13	14	9	6	1	60	26	1250
2008	Secondary or high school graduation certificate or equivalent or less	26	27	15	13	14	5	1	56	28	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	25	15	16	11	5	1	55	29	851
2008	University certificate or diploma below the bachelor's level	31	26	12	10	17	4	1	59	28	194
2008	Bachelor's degree	28	31	12	14	9	5	1	62	25	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	28	12	10	9	7	2	66	21	849

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	41	9	13	10	0	0	68	23	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	38	14	17	10	0	0	59	27	1048
2017	University certificate or diploma below the bachelor's level	18	35	15	17	14	0	0	53	32	220
2017	Bachelor's degree	21	41	11	18	9	0	0	62	27	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	42	13	17	9	0	0	62	26	1302
2014	Secondary or high school graduation certificate or equivalent or less	27	39	11	14	8	1	0	66	23	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	40	13	19	10	0	0	58	29	1177
2014	University certificate or diploma below the bachelor's level	16	36	13	22	12	0	0	53	34	274
2014	Bachelor's degree	18	39	12	20	10	0	0	58	30	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	39	11	20	12	0	0	56	32	1310
2011	Secondary or high school graduation certificate or equivalent or less	26	43	11	13	7	0	0	69	20	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	42	14	15	8	0	0	62	23	1236
2011	University certificate or diploma below the bachelor's level	18	40	11	20	10	0	1	58	31	279
2011	Bachelor's degree	19	41	13	18	9	0	0	60	27	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	40	14	19	9	0	1	58	28	1249
2008	Secondary or high school graduation certificate or equivalent or less	20	46	12	15	8	0	0	66	23	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	46	12	16	7	0	1	64	24	853
2008	University certificate or diploma below the bachelor's level	16	39	19	15	11	0	0	55	26	194
2008	Bachelor's degree	17	43	11	19	9	0	0	61	28	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	41	17	16	9	0	1	58	25	848

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	34	12	8	2	78	10	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	11	8	3	78	11	1050
2017	University certificate or diploma below the bachelor's level	41	38	11	8	2	79	11	220
2017	Bachelor's degree	36	42	10	7	4	79	11	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	39	10	6	5	80	11	1306
2014	Secondary or high school graduation certificate or equivalent or less	37	43	11	6	3	80	9	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	13	6	4	77	10	1176
2014	University certificate or diploma below the bachelor's level	41	38	10	5	6	79	11	273
2014	Bachelor's degree	34	44	9	8	4	79	12	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	9	8	4	78	12	1310
2011	Secondary or high school graduation certificate or equivalent or less	43	38	10	6	3	81	9	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	10	6	4	80	10	1237
2011	University certificate or diploma below the bachelor's level	43	33	12	8	4	76	12	278
2011	Bachelor's degree	37	42	10	6	5	79	11	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	38	9	7	4	79	11	1249
2008	Secondary or high school graduation certificate or equivalent or less	34	40	16	5	4	74	9	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	43	13	6	3	78	9	851
2008	University certificate or diploma below the bachelor's level	31	43	10	10	5	74	15	194
2008	Bachelor's degree	30	47	12	7	3	77	11	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	44	10	8	4	78	12	850

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	38	6	4	2	87	6	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	9	5	3	83	8	1050
2017	University certificate or diploma below the bachelor's level	43	37	7	11	3	80	13	220
2017	Bachelor's degree	42	40	8	7	3	82	10	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	8	7	6	79	13	1306
2014	Secondary or high school graduation certificate or equivalent or less	46	40	8	4	2	86	6	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	41	9	6	2	83	9	1176
2014	University certificate or diploma below the bachelor's level	47	36	8	6	3	83	9	274
2014	Bachelor's degree	39	41	8	7	4	80	11	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	8	7	6	79	13	1311
2011	Secondary or high school graduation certificate or equivalent or less	49	37	8	4	2	86	5	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	39	8	5	2	84	8	1236
2011	University certificate or diploma below the bachelor's level	41	41	8	6	4	83	9	279
2011	Bachelor's degree	39	43	8	6	4	82	10	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	7	7	4	82	11	1246
2008	Secondary or high school graduation certificate or equivalent or less	43	44	7	3	2	87	6	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	43	9	4	2	84	7	853
2008	University certificate or diploma below the bachelor's level	36	48	6	5	5	84	10	194
2008	Bachelor's degree	34	49	8	6	3	84	9	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	43	6	6	5	83	11	850

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	30	21	13	7	3	0	58	21	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	18	18	11	2	0	51	30	1047
2017	University certificate or diploma below the bachelor's level	11	26	23	23	16	1	0	37	40	219
2017	Bachelor's degree	15	33	17	20	12	2	0	49	33	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	31	20	18	15	2	0	46	34	1303
2014	Secondary or high school graduation certificate or equivalent or less	24	34	17	15	8	2	1	59	23	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	32	22	17	12	2	0	48	29	1177
2014	University certificate or diploma below the bachelor's level	11	30	18	22	15	2	0	43	38	274
2014	Bachelor's degree	14	32	17	20	15	2	0	47	36	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	29	18	23	17	1	0	42	40	1310
2011	Secondary or high school graduation certificate or equivalent or less	21	34	17	16	10	1	0	55	27	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	31	20	19	13	2	0	48	32	1237
2011	University certificate or diploma below the bachelor's level	12	30	18	21	16	2	1	44	38	279
2011	Bachelor's degree	15	31	19	21	13	1	0	46	35	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	31	18	21	16	1	0	44	37	1248
2008	Secondary or high school graduation certificate or equivalent or less	17	34	18	14	15	1	0	52	29	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	31	20	17	15	1	0	47	33	852
2008	University certificate or diploma below the bachelor's level	12	36	18	19	16	0	0	48	35	194
2008	Bachelor's degree	12	34	19	21	13	1	0	47	34	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	28	22	21	15	2	0	41	36	849

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	26	18	16	12	2	6	49	31	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	25	17	20	19	2	2	42	41	1049
2017	University certificate or diploma below the bachelor's level	15	24	13	24	22	0	2	40	48	218
2017	Bachelor's degree	18	30	13	18	17	2	1	50	37	1792
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	31	14	17	19	2	1	49	37	1302
2014	Secondary or high school graduation certificate or equivalent or less	18	25	18	16	17	2	4	46	35	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	24	19	21	20	2	1	38	42	1177
2014	University certificate or diploma below the bachelor's level	11	27	17	23	21	1	1	38	44	274
2014	Bachelor's degree	17	26	15	20	20	1	1	45	40	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	12	20	21	2	1	45	43	1312
2011	Secondary or high school graduation certificate or equivalent or less	15	26	17	16	21	2	3	43	39	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	26	18	18	23	1	2	39	43	1237
2011	University certificate or diploma below the bachelor's level	12	21	18	24	23	1	1	34	48	278
2011	Bachelor's degree	16	29	14	19	19	1	1	47	39	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	14	16	20	1	2	47	38	1249
2008	Secondary or high school graduation certificate or equivalent or less	13	30	16	21	17	1	2	44	39	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	15	20	22	1	1	41	44	851
2008	University certificate or diploma below the bachelor's level	14	30	14	17	24	0	1	44	41	194
2008	Bachelor's degree	18	37	13	15	15	1	1	56	31	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	34	14	16	14	2	1	54	31	849

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	42	11	10	5	1	74	15	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	39	16	14	7	0	63	21	1043
2017	University certificate or diploma below the bachelor's level	22	33	16	20	8	0	55	28	219
2017	Bachelor's degree	27	43	12	11	7	0	70	18	1789
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	44	11	11	7	0	71	18	1302
2014	Secondary or high school graduation certificate or equivalent or less	27	41	12	12	8	1	68	20	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	41	16	16	9	0	59	26	1178
2014	University certificate or diploma below the bachelor's level	20	32	18	17	13	0	52	30	274
2014	Bachelor's degree	21	43	13	15	9	0	63	24	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	41	14	15	9	0	61	24	1312
2011	Secondary or high school graduation certificate or equivalent or less	28	40	14	10	8	0	69	18	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	40	13	13	9	0	65	22	1234
2011	University certificate or diploma below the bachelor's level	21	36	16	16	10	0	58	26	278
2011	Bachelor's degree	24	44	12	13	7	0	68	20	1780
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	42	14	12	7	0	67	19	1248

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	35	13	7	6	1	74	13	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	17	12	6	0	66	18	1045
2017	University certificate or diploma below the bachelor's level	23	36	20	12	9	0	59	21	219
2017	Bachelor's degree	30	38	15	12	5	0	68	17	1788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	15	12	7	0	66	19	1301
2014	Secondary or high school graduation certificate or equivalent or less	35	37	14	7	5	1	73	13	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	38	17	13	7	0	63	20	1178
2014	University certificate or diploma below the bachelor's level	23	38	16	12	10	0	61	22	274
2014	Bachelor's degree	27	38	15	11	8	0	66	19	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	37	16	12	8	0	64	19	1310

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	37	13	10	5	0	0	72	15	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	16	11	6	0	0	68	16	1046
2017	University certificate or diploma below the bachelor's level	26	31	26	12	5	0	0	57	17	219
2017	Bachelor's degree	29	39	16	10	5	0	0	69	15	1788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	41	15	11	7	0	1	68	18	1301
2014	Secondary or high school graduation certificate or equivalent or less	38	35	14	8	4	0	0	74	12	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	41	18	11	5	0	0	66	17	1176
2014	University certificate or diploma below the bachelor's level	24	39	20	9	8	0	0	63	17	274
2014	Bachelor's degree	27	41	15	10	6	0	0	69	16	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	18	13	6	0	0	63	19	1312
2011	Secondary or high school graduation certificate or equivalent or less	37	38	12	7	4	1	0	76	11	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	42	12	9	3	0	0	75	13	1233
2011	University certificate or diploma below the bachelor's level	31	36	16	11	4	1	0	69	15	279
2011	Bachelor's degree	33	41	13	9	3	1	0	75	12	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	16	10	4	1	1	70	14	1246

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	35	23	9	7	4	1	59	17	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	31	24	15	7	4	1	52	23	1050
2017	University certificate or diploma below the bachelor's level	19	27	25	15	10	4	0	48	26	219
2017	Bachelor's degree	18	39	21	12	6	4	0	58	19	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	37	20	13	7	5	0	57	21	1302

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	30	11	7	8	0	0	75	14	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	11	11	8	0	1	70	19	1048
2017	University certificate or diploma below the bachelor's level	33	31	12	14	9	0	0	64	23	220
2017	Bachelor's degree	37	36	10	11	6	0	0	73	16	1794
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	12	9	8	1	0	71	17	1304
2014	Secondary or high school graduation certificate or equivalent or less	41	33	11	9	6	0	0	74	15	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	34	13	13	7	0	0	67	20	1177
2014	University certificate or diploma below the bachelor's level	27	35	17	13	7	1	1	63	20	274
2014	Bachelor's degree	36	34	11	10	7	1	0	71	17	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	36	14	10	9	0	0	67	19	1308
2011	Secondary or high school graduation certificate or equivalent or less	38	35	11	9	6	0	1	74	15	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	34	13	10	7	0	0	70	17	1234
2011	University certificate or diploma below the bachelor's level	30	38	11	12	8	1	1	69	20	277
2011	Bachelor's degree	36	38	10	9	6	1	0	75	15	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	38	11	12	8	0	0	70	20	1250

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	24	12	11	11	1	12	62	25	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	30	10	11	12	1	7	64	25	1049
2017	University certificate or diploma below the bachelor's level	31	23	11	16	11	0	8	59	30	220
2017	Bachelor's degree	29	27	10	14	12	1	8	61	28	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	25	12	14	14	2	9	56	31	1305
2014	Secondary or high school graduation certificate or equivalent or less	29	24	11	10	15	1	9	59	29	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	27	9	13	14	1	6	61	29	1175
2014	University certificate or diploma below the bachelor's level	26	28	9	15	18	1	4	56	35	274
2014	Bachelor's degree	28	23	11	14	15	1	7	56	33	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	24	9	15	17	2	8	54	35	1311
2011	Secondary or high school graduation certificate or equivalent or less	30	22	11	11	17	1	8	57	31	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	26	9	12	15	1	4	62	28	1235
2011	University certificate or diploma below the bachelor's level	30	23	7	14	18	1	7	57	35	278
2011	Bachelor's degree	28	25	9	15	15	2	7	58	32	1781
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	24	9	13	19	1	9	55	35	1249
2008	Secondary or high school graduation certificate or equivalent or less	38	22	9	13	13	1	5	63	28	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	26	7	12	14	1	4	65	27	852
2008	University certificate or diploma below the bachelor's level	29	28	10	13	16	1	3	59	31	193
2008	Bachelor's degree	30	28	9	14	12	1	5	62	28	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	24	8	14	18	1	7	56	35	849

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	35	14	4	5	0	1	77	9	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	38	19	7	3	0	1	71	10	1050
2017	University certificate or diploma below the bachelor's level	30	38	21	6	5	0	0	68	11	220
2017	Bachelor's degree	35	37	17	7	3	0	0	72	10	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	37	19	9	6	0	1	66	15	1302
2014	Secondary or high school graduation certificate or equivalent or less	38	32	20	6	3	0	1	71	9	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	21	5	2	0	1	71	8	1178
2014	University certificate or diploma below the bachelor's level	32	36	22	8	3	0	0	68	11	274
2014	Bachelor's degree	34	37	18	7	3	0	1	72	10	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	36	19	9	7	0	1	65	16	1312
2011	Secondary or high school graduation certificate or equivalent or less	36	34	17	9	3	0	0	70	12	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	20	7	4	0	1	69	11	1238
2011	University certificate or diploma below the bachelor's level	27	35	23	9	6	0	0	62	15	277
2011	Bachelor's degree	33	35	19	8	5	0	1	68	13	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	36	20	10	9	0	0	61	18	1250
2008	Secondary or high school graduation certificate or equivalent or less	28	32	25	9	4	0	1	61	14	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	38	22	9	5	0	0	64	14	850
2008	University certificate or diploma below the bachelor's level	23	34	17	16	9	0	0	58	25	194
2008	Bachelor's degree	28	38	18	9	5	1	1	67	15	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	35	23	13	9	0	1	55	22	850

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	21	10	5	7	2	6	77	13	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	24	8	8	8	3	6	73	17	1046
2017	University certificate or diploma below the bachelor's level	38	29	9	8	8	4	5	73	17	220
2017	Bachelor's degree	45	26	8	7	6	3	5	78	14	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	25	9	9	7	3	7	73	17	1305
2014	Secondary or high school graduation certificate or equivalent or less	45	23	11	6	6	3	7	75	13	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	23	10	7	9	4	7	71	18	1177
2014	University certificate or diploma below the bachelor's level	35	29	11	7	9	3	5	70	17	274
2014	Bachelor's degree	43	24	8	7	9	4	6	74	17	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	23	10	7	8	4	8	71	17	1311
2011	Secondary or high school graduation certificate or equivalent or less	40	25	11	6	9	2	6	72	17	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27	11	9	12	3	5	65	23	1235
2011	University certificate or diploma below the bachelor's level	27	31	13	8	13	2	5	63	23	278
2011	Bachelor's degree	37	28	10	9	10	3	3	68	21	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	27	11	9	10	3	6	67	21	1247

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	42	32	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	46	36	1048
2017	University certificate or diploma below the bachelor's level	24	40	36	219
2017	Bachelor's degree	24	38	38	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	40	36	1303
2014	Secondary or high school graduation certificate or equivalent or less	20	48	31	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	50	33	1177
2014	University certificate or diploma below the bachelor's level	22	50	27	274
2014	Bachelor's degree	24	38	38	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	38	38	1312
2011	Secondary or high school graduation certificate or equivalent or less	20	48	32	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	50	31	1234
2011	University certificate or diploma below the bachelor's level	22	47	30	278
2011	Bachelor's degree	25	42	34	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	42	34	1251

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	20	12	2	26	4	102
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	36	20	9	11	4	192
2017	University certificate or diploma below the bachelor's level	26	30	18	6	13	8	53
2017	Bachelor's degree	10	39	34	5	8	5	429
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	38	29	8	3	6	325
2014	Secondary or high school graduation certificate or equivalent or less	30	19	18	8	9999	25	98
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	21	11	9999	9	195
2014	University certificate or diploma below the bachelor's level	27	26	15	18	9999	14	61
2014	Bachelor's degree	8	43	28	10	9999	11	434
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	38	28	13	9999	9	316
2011	Secondary or high school graduation certificate or equivalent or less	42	18	18	8	9999	15	120
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30	27	9	9999	12	229
2011	University certificate or diploma below the bachelor's level	24	24	32	12	9999	8	61
2011	Bachelor's degree	9	38	36	6	9999	10	439
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	36	34	6	9999	8	299

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	43	9	4	3	1	83	8	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	43	15	6	4	0	75	10	1045
2017	University certificate or diploma below the bachelor's level	30	41	14	11	3	1	72	14	219
2017	Bachelor's degree	36	43	11	7	3	0	79	10	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	7	5	3	0	84	8	1302
2014	Secondary or high school graduation certificate or equivalent or less	41	39	11	5	3	1	81	8	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	44	16	7	3	1	74	10	1177
2014	University certificate or diploma below the bachelor's level	37	37	15	8	3	1	75	11	274
2014	Bachelor's degree	37	42	12	6	3	0	79	9	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	8	5	3	1	83	8	1311
2011	Secondary or high school graduation certificate or equivalent or less	34	44	14	3	4	1	79	8	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	44	14	8	3	1	74	11	1236
2011	University certificate or diploma below the bachelor's level	30	42	15	10	2	1	73	12	278
2011	Bachelor's degree	34	46	10	7	2	1	80	10	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	38	11	5	3	1	81	8	1249
2008	Secondary or high school graduation certificate or equivalent or less	36	45	10	5	4	1	82	9	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	44	11	7	3	1	80	10	853
2008	University certificate or diploma below the bachelor's level	38	36	12	10	3	1	75	13	194
2008	Bachelor's degree	34	45	11	6	3	0	79	9	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	41	9	5	4	0	82	10	849

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	39	22	7	3	1	68	10	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	42	20	9	4	1	67	13	1048
2017	University certificate or diploma below the bachelor's level	22	33	24	10	10	0	56	20	220
2017	Bachelor's degree	24	47	15	9	4	1	72	13	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	43	15	9	6	1	70	15	1302
2014	Secondary or high school graduation certificate or equivalent or less	34	39	17	4	4	1	75	8	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	44	17	8	4	2	72	12	1178
2014	University certificate or diploma below the bachelor's level	23	42	19	10	5	1	66	15	274
2014	Bachelor's degree	27	46	13	9	3	1	74	12	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	42	15	10	5	1	70	15	1312
2011	Secondary or high school graduation certificate or equivalent or less	31	38	17	6	6	2	70	12	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	39	17	8	6	2	69	14	1236
2011	University certificate or diploma below the bachelor's level	23	42	18	12	4	1	66	16	277
2011	Bachelor's degree	29	45	14	8	4	1	74	12	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	44	14	9	4	1	72	13	1246

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	24	34	20	10	2	1	32	33	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	26	36	18	8	1	2	27	36	1047
2017	University certificate or diploma below the bachelor's level	14	27	38	12	8	0	2	20	42	219
2017	Bachelor's degree	11	25	38	16	8	1	2	25	36	1788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	24	39	16	7	1	3	24	36	1298
2014	Secondary or high school graduation certificate or equivalent or less	8	25	38	18	8	1	2	27	34	488
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	30	37	17	6	1	2	24	38	1174
2014	University certificate or diploma below the bachelor's level	9	32	38	13	7	0	1	20	41	272
2014	Bachelor's degree	8	26	39	17	7	1	2	24	35	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	27	37	17	6	1	2	23	39	1311
2011	Secondary or high school graduation certificate or equivalent or less	9	25	37	18	8	0	2	26	35	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	27	35	18	7	1	1	26	38	1235
2011	University certificate or diploma below the bachelor's level	11	28	38	14	8	0	1	23	39	277
2011	Bachelor's degree	9	25	37	17	8	1	2	26	36	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	27	38	15	6	1	3	22	39	1248
2008	Secondary or high school graduation certificate or equivalent or less	10	32	37	12	6	2	1	18	43	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	33	33	16	6	0	2	22	44	851
2008	University certificate or diploma below the bachelor's level	14	30	35	16	4	0	1	20	45	194
2008	Bachelor's degree	8	28	41	15	6	0	1	21	37	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	34	33	14	4	1	2	19	47	850

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	17	30	20	16	3	2	38	30	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	30	15	12	2	3	29	39	1048
2017	University certificate or diploma below the bachelor's level	23	27	28	13	8	0	1	21	50	217
2017	Bachelor's degree	16	23	28	19	11	2	2	31	40	1788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	29	17	10	3	4	29	40	1298
2014	Secondary or high school graduation certificate or equivalent or less	12	20	30	20	14	2	2	35	33	487
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	25	31	19	8	3	2	29	39	1177
2014	University certificate or diploma below the bachelor's level	14	25	34	15	8	3	1	24	40	270
2014	Bachelor's degree	12	24	32	19	9	2	2	29	37	1846
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	25	29	18	8	3	2	27	42	1307
2011	Secondary or high school graduation certificate or equivalent or less	11	20	29	20	14	2	4	35	34	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	21	29	22	11	2	2	35	36	1234
2011	University certificate or diploma below the bachelor's level	13	22	28	19	11	3	3	33	37	275
2011	Bachelor's degree	11	20	30	22	12	3	3	36	32	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	23	30	21	10	3	2	33	36	1245
2008	Secondary or high school graduation certificate or equivalent or less	10	24	30	22	9	3	1	33	36	418
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	22	30	21	10	2	2	32	36	849
2008	University certificate or diploma below the bachelor's level	13	26	28	22	6	3	1	30	41	194
2008	Bachelor's degree	10	22	33	22	9	2	1	33	34	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	25	28	19	8	2	3	28	42	850

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	22	28	17	11	2	6	31	38	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	25	30	13	7	3	5	21	46	1044
2017	University certificate or diploma below the bachelor's level	19	29	32	12	6	1	2	18	49	218
2017	Bachelor's degree	14	23	33	17	7	2	2	26	40	1786
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	26	30	15	6	3	3	22	46	1297
2014	Secondary or high school graduation certificate or equivalent or less	17	26	26	17	8	1	4	27	46	488
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	29	30	13	6	2	3	19	50	1174
2014	University certificate or diploma below the bachelor's level	18	29	31	11	6	3	2	18	50	273
2014	Bachelor's degree	16	26	31	15	7	2	3	23	44	1841
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	28	12	7	3	3	20	50	1303
2011	Secondary or high school graduation certificate or equivalent or less	18	26	27	15	8	2	4	24	47	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	28	26	16	7	2	2	24	49	1232
2011	University certificate or diploma below the bachelor's level	22	29	26	13	5	1	3	20	53	277
2011	Bachelor's degree	16	25	30	16	7	3	3	25	43	1779
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	27	27	13	6	3	5	20	51	1247
2008	Secondary or high school graduation certificate or equivalent or less	18	30	30	11	6	2	2	18	50	418
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	28	30	15	7	2	2	23	46	848
2008	University certificate or diploma below the bachelor's level	18	27	32	13	4	2	4	18	48	193
2008	Bachelor's degree	16	24	33	18	6	3	2	25	41	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	27	31	13	5	2	3	19	48	844

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	6	13	31	27	18	1	5	48	19	410
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	14	32	29	13	1	3	44	22	1042
2017	University certificate or diploma below the bachelor's level	7	14	36	25	13	1	3	40	22	217
2017	Bachelor's degree	6	14	33	31	13	1	2	45	20	1781
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	16	34	26	11	1	3	39	26	1282
2014	Secondary or high school graduation certificate or equivalent or less	4	16	33	29	15	1	3	46	20	488
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	16	35	30	11	1	2	43	21	1171
2014	University certificate or diploma below the bachelor's level	8	15	35	27	13	2	2	41	23	270
2014	Bachelor's degree	6	14	32	32	13	1	2	46	21	1841
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	17	35	25	10	1	2	37	27	1307
2011	Secondary or high school graduation certificate or equivalent or less	8	14	30	27	16	0	3	45	23	583
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	15	33	27	14	1	2	43	23	1230
2011	University certificate or diploma below the bachelor's level	11	20	27	26	12	1	3	39	32	278
2011	Bachelor's degree	7	15	32	29	15	1	3	45	22	1781
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	20	32	22	10	2	4	34	32	1244
2008	Secondary or high school graduation certificate or equivalent or less	7	18	36	23	13	1	2	37	26	418
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	18	34	26	11	1	2	38	26	846
2008	University certificate or diploma below the bachelor's level	9	22	32	24	11	1	1	35	32	194
2008	Bachelor's degree	6	14	37	26	14	1	2	41	21	1236
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	23	34	21	8	2	2	31	34	845

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	23	24	19	15	1	4	36	39	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	23	28	16	10	0	3	26	44	1046
2017	University certificate or diploma below the bachelor's level	17	31	27	13	9	0	2	22	50	219
2017	Bachelor's degree	17	24	30	16	9	1	2	26	43	1789
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	24	32	14	8	1	3	24	43	1292
2014	Secondary or high school graduation certificate or equivalent or less	15	24	28	18	12	1	3	31	41	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	28	29	14	8	1	2	22	48	1172
2014	University certificate or diploma below the bachelor's level	19	32	28	10	8	1	1	19	52	270
2014	Bachelor's degree	19	26	29	16	7	1	2	24	47	1846
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	26	14	7	1	2	21	52	1308
2011	Secondary or high school graduation certificate or equivalent or less	18	23	29	15	9	2	3	26	44	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	26	27	16	9	1	2	25	46	1235
2011	University certificate or diploma below the bachelor's level	20	27	26	16	7	1	2	24	49	277
2011	Bachelor's degree	18	26	30	14	8	1	2	23	46	1781
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	27	27	13	6	1	3	20	52	1247
2008	Secondary or high school graduation certificate or equivalent or less	16	27	26	17	10	1	3	28	45	418
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	24	27	18	9	1	2	28	44	849
2008	University certificate or diploma below the bachelor's level	19	27	35	12	5	0	2	17	47	193
2008	Bachelor's degree	15	25	31	16	9	1	2	26	42	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	30	27	12	5	2	3	18	53	847

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	18	25	24	16	4	5	44	29	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	26	22	15	2	6	40	31	1045
2017	University certificate or diploma below the bachelor's level	13	23	24	20	16	2	3	37	38	219
2017	Bachelor's degree	11	18	27	23	15	3	3	41	30	1789
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	28	23	13	3	5	39	31	1298
2014	Secondary or high school graduation certificate or equivalent or less	10	15	25	25	18	3	5	46	27	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	17	25	27	16	3	4	45	27	1174
2014	University certificate or diploma below the bachelor's level	11	17	26	26	13	3	4	42	30	271
2014	Bachelor's degree	8	17	26	27	17	2	3	46	26	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	17	30	24	12	3	3	39	29	1306
2011	Secondary or high school graduation certificate or equivalent or less	10	16	28	21	18	2	5	42	28	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	25	23	16	3	5	42	30	1232
2011	University certificate or diploma below the bachelor's level	11	18	30	21	15	1	3	38	30	277
2011	Bachelor's degree	9	18	29	23	15	2	4	41	29	1779
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	19	31	20	10	4	4	34	33	1244
2008	Secondary or high school graduation certificate or equivalent or less	14	22	24	21	14	2	4	38	37	415
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	18	25	23	14	3	4	40	33	850
2008	University certificate or diploma below the bachelor's level	14	25	28	18	10	1	5	29	41	193
2008	Bachelor's degree	13	20	28	23	11	2	3	36	34	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	24	28	22	8	4	4	32	38	849

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	21	32	17	14	3	3	33	33	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	23	31	16	9	3	4	27	39	1043
2017	University certificate or diploma below the bachelor's level	14	28	32	15	6	4	3	22	45	219
2017	Bachelor's degree	14	21	35	14	10	3	3	25	37	1788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	32	15	8	3	5	25	40	1297
2014	Secondary or high school graduation certificate or equivalent or less	11	22	31	18	10	4	4	31	36	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	31	15	8	4	4	25	42	1175
2014	University certificate or diploma below the bachelor's level	12	25	37	13	6	4	2	21	40	271
2014	Bachelor's degree	12	22	35	18	8	3	3	27	36	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	31	15	8	4	4	25	42	1309

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	29	12	10	7	1	0	70	18	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	35	10	12	6	1	0	71	18	1048
2017	University certificate or diploma below the bachelor's level	35	36	13	9	6	0	0	71	15	219
2017	Bachelor's degree	42	31	8	12	7	0	0	73	19	1800
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	33	9	10	6	1	1	75	16	1304
2014	Secondary or high school graduation certificate or equivalent or less	49	27	7	10	7	0	0	77	16	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	31	10	11	7	0	0	72	18	1176
2014	University certificate or diploma below the bachelor's level	34	28	9	16	12	1	0	63	28	274
2014	Bachelor's degree	42	31	8	12	8	1	0	73	19	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	30	8	8	8	1	0	76	16	1311

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	37	7	10	3	80	13	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	42	10	9	4	77	14	1046
2017	University certificate or diploma below the bachelor's level	30	51	7	8	4	81	12	218
2017	Bachelor's degree	40	39	9	8	4	80	12	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	38	9	8	4	80	11	1302
2014	Secondary or high school graduation certificate or equivalent or less	44	35	11	8	3	79	11	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	42	10	8	4	78	12	1177
2014	University certificate or diploma below the bachelor's level	32	43	10	10	4	75	14	274
2014	Bachelor's degree	40	41	8	8	4	80	12	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	8	7	3	82	10	1311

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	30	18	3	1	2	0	78	4	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	36	16	4	3	2	0	76	7	1048
2017	University certificate or diploma below the bachelor's level	34	40	16	5	4	1	0	75	9	220
2017	Bachelor's degree	39	40	12	4	3	2	0	81	6	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	38	13	3	4	3	0	80	7	1301
2014	Secondary or high school graduation certificate or equivalent or less	53	29	9	3	2	3	1	85	5	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	34	12	3	1	3	0	83	5	1177
2014	University certificate or diploma below the bachelor's level	42	34	14	5	4	2	0	77	9	274
2014	Bachelor's degree	47	35	10	3	3	2	0	84	6	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	12	3	3	3	1	83	5	1312

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	41	10	5	2	2	82	7	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	13	5	3	2	79	8	1047
2017	University certificate or diploma below the bachelor's level	31	41	17	8	2	0	73	10	218
2017	Bachelor's degree	36	43	12	6	3	1	80	9	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	12	6	4	3	77	10	1304
2014	Secondary or high school graduation certificate or equivalent or less	47	36	11	4	2	1	84	5	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	12	4	3	2	81	7	1177
2014	University certificate or diploma below the bachelor's level	38	38	12	7	3	1	77	11	274
2014	Bachelor's degree	42	38	10	6	3	2	81	9	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	38	10	6	3	2	81	9	1312
2011	Secondary or high school graduation certificate or equivalent or less	34	36	14	6	6	3	73	12	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	40	17	7	6	2	70	13	1235
2011	University certificate or diploma below the bachelor's level	28	39	13	11	6	3	69	17	276
2011	Bachelor's degree	32	43	14	6	4	2	76	10	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	42	15	7	4	2	74	11	1249

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	35	10	5	2	0	83	7	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	39	12	7	3	0	77	10	1048
2017	University certificate or diploma below the bachelor's level	34	36	14	9	7	0	70	16	220
2017	Bachelor's degree	41	40	9	7	3	0	81	10	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	40	9	8	4	1	79	12	1304
2014	Secondary or high school graduation certificate or equivalent or less	52	32	10	3	3	0	84	6	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	12	5	3	0	80	8	1176
2014	University certificate or diploma below the bachelor's level	38	37	13	7	5	0	75	12	273
2014	Bachelor's degree	45	38	9	5	4	0	83	8	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	34	11	7	4	0	78	11	1312
2011	Secondary or high school graduation certificate or equivalent or less	40	35	12	8	5	0	75	13	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	40	13	6	7	0	74	12	1232
2011	University certificate or diploma below the bachelor's level	31	37	17	7	7	1	69	14	277
2011	Bachelor's degree	38	40	11	7	3	0	79	10	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	14	7	5	1	73	13	1248
2008	Secondary or high school graduation certificate or equivalent or less	32	39	14	7	7	0	71	15	418
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	40	13	9	8	0	71	17	851
2008	University certificate or diploma below the bachelor's level	29	36	21	5	9	1	65	14	194
2008	Bachelor's degree	31	42	13	8	5	1	74	13	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	16	10	7	0	66	18	850

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	33	14	10	8	4	2	66	19	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	30	17	15	10	3	3	55	26	1050
2017	University certificate or diploma below the bachelor's level	21	34	18	14	10	2	2	57	25	218
2017	Bachelor's degree	24	32	16	12	9	4	3	60	23	1799
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	31	17	12	8	5	3	60	22	1305
2014	Secondary or high school graduation certificate or equivalent or less	32	31	13	12	7	3	2	67	20	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	16	12	10	3	2	61	23	1177
2014	University certificate or diploma below the bachelor's level	20	35	16	16	11	1	1	57	27	274
2014	Bachelor's degree	27	34	12	12	9	3	3	65	22	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	32	13	11	7	3	3	66	20	1311

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	44	11	4	2	2	1	83	6	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	45	14	5	2	3	0	78	8	1048
2017	University certificate or diploma below the bachelor's level	30	45	14	5	4	1	0	77	9	218
2017	Bachelor's degree	41	44	9	3	2	1	0	86	5	1792
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	8	3	2	2	0	86	6	1303
2014	Secondary or high school graduation certificate or equivalent or less	46	37	9	3	2	2	1	86	5	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	45	11	5	1	3	0	82	6	1175
2014	University certificate or diploma below the bachelor's level	34	42	14	6	3	1	0	77	9	274
2014	Bachelor's degree	41	44	7	4	1	1	0	87	5	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	39	7	3	2	2	0	88	5	1310
2011	Secondary or high school graduation certificate or equivalent or less	40	37	11	6	2	3	1	80	9	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	40	13	5	3	3	0	78	8	1236
2011	University certificate or diploma below the bachelor's level	32	43	13	7	3	2	0	77	10	277
2011	Bachelor's degree	38	43	11	5	1	1	0	82	7	1781
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	10	5	2	2	0	83	7	1245

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	39	10	8	2	2	1	79	11	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	14	7	4	2	0	74	12	1044
2017	University certificate or diploma below the bachelor's level	34	39	11	8	6	3	0	74	14	220
2017	Bachelor's degree	35	42	9	8	3	2	1	79	12	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	39	10	7	4	2	1	78	12	1301
2014	Secondary or high school graduation certificate or equivalent or less	46	36	7	6	3	1	1	83	9	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	42	9	6	4	1	1	81	10	1178
2014	University certificate or diploma below the bachelor's level	36	40	11	8	4	1	0	77	12	274
2014	Bachelor's degree	41	38	9	6	3	2	1	81	10	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	36	9	6	3	2	0	82	9	1312
2011	Secondary or high school graduation certificate or equivalent or less	42	32	12	7	3	3	1	77	11	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	39	11	7	5	3	0	75	13	1236
2011	University certificate or diploma below the bachelor's level	35	33	11	12	5	3	0	70	18	277
2011	Bachelor's degree	37	38	9	7	5	3	1	78	13	1781
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	35	11	7	6	3	1	76	13	1246
2008	Secondary or high school graduation certificate or equivalent or less	32	31	12	9	8	6	2	69	19	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	12	11	7	5	2	67	20	850
2008	University certificate or diploma below the bachelor's level	22	36	14	15	12	2	0	59	28	194
2008	Bachelor's degree	26	34	14	13	7	5	0	64	21	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	15	13	8	4	1	62	23	846

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	33	22	9	4	4	1	63	14	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	35	23	12	4	4	1	58	18	1048
2017	University certificate or diploma below the bachelor's level	22	39	20	11	6	2	0	62	17	220
2017	Bachelor's degree	25	39	18	11	4	2	1	66	16	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	19	8	6	3	1	66	15	1303
2014	Secondary or high school graduation certificate or equivalent or less	30	34	19	9	3	4	1	67	13	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	34	22	10	4	3	1	63	14	1176
2014	University certificate or diploma below the bachelor's level	22	41	18	11	5	3	1	64	17	274
2014	Bachelor's degree	29	37	17	8	5	3	1	69	13	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	36	16	9	4	2	1	70	14	1310
2011	Secondary or high school graduation certificate or equivalent or less	23	34	22	8	7	5	1	60	16	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	38	21	11	7	5	1	59	19	1237
2011	University certificate or diploma below the bachelor's level	21	34	21	11	9	2	1	58	21	278
2011	Bachelor's degree	21	40	19	11	5	4	1	64	17	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	41	16	10	5	3	1	67	16	1252

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	29	16	12	13	6	3	54	28	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	31	16	15	14	6	1	51	32	1043
2017	University certificate or diploma below the bachelor's level	16	27	18	16	19	2	2	45	37	220
2017	Bachelor's degree	16	28	17	17	15	6	2	47	35	1791
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	16	17	14	9	2	46	35	1299
2014	Secondary or high school graduation certificate or equivalent or less	23	28	14	14	14	7	2	55	30	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	29	18	17	15	5	1	47	34	1176
2014	University certificate or diploma below the bachelor's level	17	27	17	18	17	3	1	46	37	274
2014	Bachelor's degree	16	23	17	18	17	7	2	43	38	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	21	19	18	16	7	2	42	37	1312
2011	Secondary or high school graduation certificate or equivalent or less	18	26	19	15	14	7	1	48	32	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	27	16	16	17	8	1	45	37	1236
2011	University certificate or diploma below the bachelor's level	13	24	17	20	20	4	1	39	43	278
2011	Bachelor's degree	13	24	17	19	16	9	2	42	39	1784
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	16	17	14	9	3	46	36	1252

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	45	4	11	6	79	17	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	49	6	11	7	76	18	1049
2017	University certificate or diploma below the bachelor's level	26	42	5	21	6	68	26	220
2017	Bachelor's degree	25	51	5	13	6	76	19	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	49	6	14	7	73	21	1305
2014	Secondary or high school graduation certificate or equivalent or less	33	48	5	11	3	81	14	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	49	4	14	5	78	18	1176
2014	University certificate or diploma below the bachelor's level	24	52	5	13	6	76	19	274
2014	Bachelor's degree	27	49	4	15	5	76	20	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	50	6	13	6	74	20	1311
2011	Secondary or high school graduation certificate or equivalent or less	31	44	5	16	5	75	20	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	50	5	15	6	74	21	1239
2011	University certificate or diploma below the bachelor's level	22	52	6	14	5	74	19	278
2011	Bachelor's degree	24	51	5	16	5	74	21	1785
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	48	5	16	6	73	22	1249
2008	Secondary or high school graduation certificate or equivalent or less	36	45	4	12	3	80	15	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	47	5	11	5	79	16	852
2008	University certificate or diploma below the bachelor's level	23	50	9	12	6	73	18	194
2008	Bachelor's degree	31	50	4	11	4	81	14	1240
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	49	5	12	6	77	18	849

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	34	6	12	3	0	79	15	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	5	10	5	0	80	15	1046
2017	University certificate or diploma below the bachelor's level	35	34	9	14	8	0	70	22	220
2017	Bachelor's degree	41	37	6	11	5	0	78	16	1792
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	8	11	6	0	74	17	1302
2014	Secondary or high school graduation certificate or equivalent or less	48	35	6	8	4	0	83	12	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	35	8	12	5	0	75	17	1177
2014	University certificate or diploma below the bachelor's level	40	33	8	13	6	0	73	20	274
2014	Bachelor's degree	43	34	7	10	5	0	77	16	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	36	6	11	7	0	76	18	1311
2011	Secondary or high school graduation certificate or equivalent or less	43	36	6	10	5	0	79	15	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	10	9	4	0	76	14	1233
2011	University certificate or diploma below the bachelor's level	33	40	10	9	7	1	73	16	279
2011	Bachelor's degree	39	40	7	9	5	0	79	14	1785
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	39	9	10	5	0	76	15	1247

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	38	6	6	2	0	87	8	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	43	7	7	2	0	84	9	1046
2017	University certificate or diploma below the bachelor's level	39	39	9	9	3	0	79	12	220
2017	Bachelor's degree	44	41	7	6	2	0	85	9	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	7	7	3	1	83	9	1305
2014	Secondary or high school graduation certificate or equivalent or less	51	36	7	4	2	0	87	6	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	40	8	8	2	0	82	10	1175
2014	University certificate or diploma below the bachelor's level	37	42	10	8	4	0	79	11	274
2014	Bachelor's degree	46	38	7	7	2	0	84	9	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	7	8	3	0	81	11	1307

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	22	4	2	1	0	1	93	3	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	26	4	3	1	0	0	92	5	1047
2017	University certificate or diploma below the bachelor's level	66	25	3	3	1	1	0	92	4	220
2017	Bachelor's degree	70	22	3	2	1	0	0	93	3	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	24	4	3	1	0	1	91	4	1305
2014	Secondary or high school graduation certificate or equivalent or less	73	21	3	2	1	0	1	94	3	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	25	4	3	1	0	1	92	4	1178
2014	University certificate or diploma below the bachelor's level	67	24	3	5	1	0	0	91	6	274
2014	Bachelor's degree	72	20	3	3	1	1	1	93	4	1847
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	23	3	3	1	1	1	92	5	1310
2011	Secondary or high school graduation certificate or equivalent or less	72	22	3	2	1	0	0	94	3	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	23	4	3	2	0	0	91	4	1239
2011	University certificate or diploma below the bachelor's level	70	21	5	2	1	0	1	91	4	278
2011	Bachelor's degree	75	18	3	2	1	0	1	93	3	1785
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	23	3	4	2	0	1	92	5	1249
2008	Secondary or high school graduation certificate or equivalent or less	75	20	2	1	1	0	0	96	2	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	23	3	3	1	1	1	93	4	851
2008	University certificate or diploma below the bachelor's level	63	27	5	4	0	0	1	91	4	194
2008	Bachelor's degree	74	19	3	2	1	0	1	94	3	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	21	4	3	1	0	0	92	4	848

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	20	6	3	2	1	89	5	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	24	4	5	2	1	88	7	1049
2017	University certificate or diploma below the bachelor's level	66	21	7	4	1	1	88	5	219
2017	Bachelor's degree	69	19	4	5	2	1	89	7	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	19	5	7	3	1	85	10	1302
2014	Secondary or high school graduation certificate or equivalent or less	71	19	4	3	2	1	91	5	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	22	5	4	2	1	89	5	1177
2014	University certificate or diploma below the bachelor's level	64	21	5	6	3	0	86	9	274
2014	Bachelor's degree	70	16	4	6	3	1	88	8	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	19	4	6	5	1	86	10	1310
2011	Secondary or high school graduation certificate or equivalent or less	74	15	5	3	2	1	90	5	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	19	4	4	2	1	89	7	1238
2011	University certificate or diploma below the bachelor's level	71	16	4	5	3	1	88	8	278
2011	Bachelor's degree	72	16	4	4	3	1	89	7	1785
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	16	3	6	4	1	87	10	1249
2008	Secondary or high school graduation certificate or equivalent or less	76	16	3	3	1	1	93	4	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	18	3	5	3	1	89	8	852
2008	University certificate or diploma below the bachelor's level	63	21	8	3	4	1	84	7	194
2008	Bachelor's degree	72	16	3	5	3	1	89	8	1237
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	16	4	8	6	0	82	14	847

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	71	13	6	2	2	1	6	90	4	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	16	5	3	2	0	4	90	5	1049
2017	University certificate or diploma below the bachelor's level	75	12	6	2	1	0	3	91	3	219
2017	Bachelor's degree	74	14	5	3	2	0	3	90	6	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	14	5	4	3	0	3	87	7	1304
2014	Secondary or high school graduation certificate or equivalent or less	77	12	4	1	2	0	3	92	4	488
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	76	14	4	2	2	0	3	92	3	1178
2014	University certificate or diploma below the bachelor's level	72	13	4	4	4	0	3	88	8	274
2014	Bachelor's degree	76	12	4	3	2	0	3	90	6	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	11	4	4	4	0	3	88	8	1311
2011	Secondary or high school graduation certificate or equivalent or less	74	12	4	2	2	0	5	91	4	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	73	13	5	3	2	0	4	90	5	1234
2011	University certificate or diploma below the bachelor's level	68	12	5	4	4	0	6	86	8	279
2011	Bachelor's degree	75	12	4	3	2	0	3	90	6	1785
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	13	4	4	3	0	3	89	7	1248
2008	Secondary or high school graduation certificate or equivalent or less	69	10	5	3	3	0	11	88	6	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	9	5	3	3	1	7	88	7	852
2008	University certificate or diploma below the bachelor's level	65	12	8	3	3	0	8	84	7	194
2008	Bachelor's degree	71	10	4	3	3	0	7	88	7	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	13	4	3	5	1	4	87	9	848

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	82	9	4	1	1	0	4	94	2	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	13	3	1	1	0	3	94	3	1046
2017	University certificate or diploma below the bachelor's level	80	10	4	2	0	0	3	94	2	219
2017	Bachelor's degree	80	11	3	2	2	0	2	94	3	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	4	2	2	0	2	92	4	1303
2014	Secondary or high school graduation certificate or equivalent or less	81	9	4	1	2	0	3	94	3	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	12	3	1	1	0	2	94	2	1178
2014	University certificate or diploma below the bachelor's level	75	12	5	2	2	0	4	91	4	274
2014	Bachelor's degree	80	10	3	2	2	0	3	93	4	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	11	3	2	2	0	3	93	4	1312
2011	Secondary or high school graduation certificate or equivalent or less	80	8	4	2	1	0	5	93	3	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	78	11	4	1	2	0	4	93	4	1234
2011	University certificate or diploma below the bachelor's level	73	11	5	2	3	1	6	90	5	278
2011	Bachelor's degree	81	9	3	2	2	0	3	93	4	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	11	2	1	2	0	3	94	3	1248
2008	Secondary or high school graduation certificate or equivalent or less	78	5	3	1	2	1	10	93	4	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	80	7	3	1	3	0	6	92	5	853
2008	University certificate or diploma below the bachelor's level	75	10	5	0	3	1	6	92	3	194
2008	Bachelor's degree	79	7	3	2	2	0	6	92	4	1237
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	9	3	2	2	0	4	93	4	846

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	15	7	1	2	2	6	89	3	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	21	7	3	2	1	5	88	5	1049
2017	University certificate or diploma below the bachelor's level	64	22	5	3	2	0	4	89	5	219
2017	Bachelor's degree	63	20	7	4	2	1	4	87	6	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	21	7	5	3	1	3	85	8	1303
2014	Secondary or high school graduation certificate or equivalent or less	69	12	8	2	2	3	4	87	5	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	19	8	1	1	1	5	88	3	1177
2014	University certificate or diploma below the bachelor's level	59	17	7	4	3	1	7	84	8	273
2014	Bachelor's degree	65	17	6	4	2	2	4	87	6	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	18	7	6	3	2	5	83	10	1312

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	16	4	0	0	3	4	95	1	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	23	5	1	1	2	2	92	3	1046
2017	University certificate or diploma below the bachelor's level	65	22	5	2	1	2	2	91	4	219
2017	Bachelor's degree	66	21	6	2	1	2	2	91	3	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	20	6	4	2	2	2	89	5	1302
2014	Secondary or high school graduation certificate or equivalent or less	71	15	6	1	1	3	3	91	3	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	20	7	2	1	3	2	90	3	1177
2014	University certificate or diploma below the bachelor's level	60	19	8	3	2	3	4	86	5	274
2014	Bachelor's degree	68	19	4	2	2	2	3	91	4	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	18	5	3	3	2	3	88	6	1310
2011	Secondary or high school graduation certificate or equivalent or less	71	17	5	1	1	2	2	93	2	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	19	6	2	1	2	2	90	3	1235
2011	University certificate or diploma below the bachelor's level	62	19	9	3	1	2	4	86	5	279
2011	Bachelor's degree	71	16	6	2	1	2	2	91	4	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	20	6	2	1	1	2	90	3	1247
2008	Secondary or high school graduation certificate or equivalent or less	72	14	6	2	1	2	3	90	3	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	17	6	2	2	2	3	90	4	853
2008	University certificate or diploma below the bachelor's level	65	17	7	2	4	4	2	87	6	194
2008	Bachelor's degree	68	18	6	2	1	2	2	90	4	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	20	6	4	2	1	3	88	6	850

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	87	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	1049
2017	University certificate or diploma below the bachelor's level	23	77	220
2017	Bachelor's degree	15	85	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	82	1302
2014	Secondary or high school graduation certificate or equivalent or less	20	80	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	1176
2014	University certificate or diploma below the bachelor's level	28	72	273
2014	Bachelor's degree	18	82	1846
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	81	1307

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	220
2017	University certificate or diploma below the bachelor's level	45	52
2017	Bachelor's degree	49	275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	236
2014	Secondary or high school graduation certificate or equivalent or less	54	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	239
2014	University certificate or diploma below the bachelor's level	57	76
2014	Bachelor's degree	52	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	247

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	220
2017	University certificate or diploma below the bachelor's level	56	52
2017	Bachelor's degree	63	275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	236
2014	Secondary or high school graduation certificate or equivalent or less	56	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	239
2014	University certificate or diploma below the bachelor's level	51	76
2014	Bachelor's degree	58	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	247

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	220
2017	Bachelor's degree	6	275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	239
2014	University certificate or diploma below the bachelor's level	9	76
2014	Bachelor's degree	9	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	247

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	220
2017	University certificate or diploma below the bachelor's level	52
2017	Bachelor's degree	275
2014	Secondary or high school graduation certificate or equivalent or less	101

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	52
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	4	220
2017	Bachelor's degree	4	275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	236
2014	Secondary or high school graduation certificate or equivalent or less	6	101
2014	Bachelor's degree	5	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	247

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	220
2017	University certificate or diploma below the bachelor's level	16	52
2017	Bachelor's degree	14	275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	236
2014	Secondary or high school graduation certificate or equivalent or less	13	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	239
2014	University certificate or diploma below the bachelor's level	19	76
2014	Bachelor's degree	19	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	247

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	220
2017	University certificate or diploma below the bachelor's level	0	52
2017	Bachelor's degree	4	275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	236
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	239
2014	Bachelor's degree	5	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	247

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	221
2017	University certificate or diploma below the bachelor's level	44	52
2017	Bachelor's degree	37	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	236
2014	Secondary or high school graduation certificate or equivalent or less	33	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	240
2014	University certificate or diploma below the bachelor's level	32	76
2014	Bachelor's degree	41	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	248

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	221
2017	University certificate or diploma below the bachelor's level	38	52
2017	Bachelor's degree	38	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	236
2014	Secondary or high school graduation certificate or equivalent or less	43	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	240
2014	University certificate or diploma below the bachelor's level	34	76
2014	Bachelor's degree	36	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	248

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	221
2017	University certificate or diploma below the bachelor's level	44	52
2017	Bachelor's degree	39	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	236
2014	Secondary or high school graduation certificate or equivalent or less	45	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	240
2014	University certificate or diploma below the bachelor's level	36	76
2014	Bachelor's degree	41	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	248

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	221
2017	University certificate or diploma below the bachelor's level	31	52
2017	Bachelor's degree	43	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	236
2014	Secondary or high school graduation certificate or equivalent or less	39	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	240
2014	University certificate or diploma below the bachelor's level	29	76
2014	Bachelor's degree	39	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	248

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	221
2017	University certificate or diploma below the bachelor's level	33	52
2017	Bachelor's degree	28	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	236
2014	Secondary or high school graduation certificate or equivalent or less	25	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	240
2014	University certificate or diploma below the bachelor's level	31	76
2014	Bachelor's degree	27	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	248

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	50	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	221
2017	University certificate or diploma below the bachelor's level	36	52
2017	Bachelor's degree	49	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	236
2014	Secondary or high school graduation certificate or equivalent or less	56	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	240
2014	University certificate or diploma below the bachelor's level	62	76
2014	Bachelor's degree	52	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	248

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	221
2017	University certificate or diploma below the bachelor's level	31	52
2017	Bachelor's degree	30	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	236
2014	Secondary or high school graduation certificate or equivalent or less	32	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	240
2014	University certificate or diploma below the bachelor's level	26	76
2014	Bachelor's degree	33	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	248

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	53
2014	Secondary or high school graduation certificate or equivalent or less	0	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	2	240
2014	University certificate or diploma below the bachelor's level	0	76
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	248

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	221
2017	University certificate or diploma below the bachelor's level	11	52
2017	Bachelor's degree	10	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	236
2014	Secondary or high school graduation certificate or equivalent or less	7	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	240
2014	University certificate or diploma below the bachelor's level	12	76
2014	Bachelor's degree	8	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	248

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	221
2017	University certificate or diploma below the bachelor's level	10	52
2017	Bachelor's degree	16	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	236
2014	Secondary or high school graduation certificate or equivalent or less	6	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	240
2014	University certificate or diploma below the bachelor's level	15	76
2014	Bachelor's degree	12	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	248

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	221
2017	University certificate or diploma below the bachelor's level	40	52
2017	Bachelor's degree	48	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	236
2014	Secondary or high school graduation certificate or equivalent or less	46	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	240
2014	University certificate or diploma below the bachelor's level	41	76
2014	Bachelor's degree	50	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	248

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	221
2017	University certificate or diploma below the bachelor's level	31	52
2017	Bachelor's degree	29	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	236
2014	Secondary or high school graduation certificate or equivalent or less	26	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	240
2014	University certificate or diploma below the bachelor's level	31	76
2014	Bachelor's degree	35	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	248

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	221
2017	University certificate or diploma below the bachelor's level	17	52
2017	Bachelor's degree	17	274
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	236
2014	Secondary or high school graduation certificate or equivalent or less	17	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	240
2014	University certificate or diploma below the bachelor's level	14	76
2014	Bachelor's degree	10	322
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	248

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	221
2017	University certificate or diploma below the bachelor's level	71	51
2017	Bachelor's degree	53	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	235
2014	Secondary or high school graduation certificate or equivalent or less	51	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	240
2014	University certificate or diploma below the bachelor's level	52	76
2014	Bachelor's degree	52	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	248

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	221
2017	University certificate or diploma below the bachelor's level	38	51
2017	Bachelor's degree	27	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	235
2014	Secondary or high school graduation certificate or equivalent or less	24	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	240
2014	University certificate or diploma below the bachelor's level	42	76
2014	Bachelor's degree	31	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	248

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	221
2017	University certificate or diploma below the bachelor's level	12	51
2017	Bachelor's degree	10	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	235
2014	Secondary or high school graduation certificate or equivalent or less	12	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	240
2014	Bachelor's degree	7	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	248

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	221
2017	University certificate or diploma below the bachelor's level	24	51
2017	Bachelor's degree	16	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	235
2014	Secondary or high school graduation certificate or equivalent or less	24	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	240
2014	University certificate or diploma below the bachelor's level	28	76
2014	Bachelor's degree	17	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	248

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	221
2017	University certificate or diploma below the bachelor's level	28	51
2017	Bachelor's degree	11	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	235
2014	Secondary or high school graduation certificate or equivalent or less	9	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	240
2014	University certificate or diploma below the bachelor's level	20	76
2014	Bachelor's degree	12	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	248

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	221
2017	Bachelor's degree	9	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	235
2014	Secondary or high school graduation certificate or equivalent or less	15	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	240
2014	Bachelor's degree	6	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	248

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	221
2017	Bachelor's degree	13	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	235
2014	Secondary or high school graduation certificate or equivalent or less	12	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	240
2014	University certificate or diploma below the bachelor's level	21	76
2014	Bachelor's degree	15	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	248

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	221
2017	University certificate or diploma below the bachelor's level	14	51
2017	Bachelor's degree	12	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	235
2014	Secondary or high school graduation certificate or equivalent or less	5	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	240
2014	University certificate or diploma below the bachelor's level	16	76
2014	Bachelor's degree	8	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	248

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	221
2017	University certificate or diploma below the bachelor's level	12	51
2017	Bachelor's degree	27	276
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	235
2014	Secondary or high school graduation certificate or equivalent or less	27	101
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	240
2014	University certificate or diploma below the bachelor's level	22	76
2014	Bachelor's degree	26	323
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	248

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	14	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	205
2017	Bachelor's degree	12	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	208
2014	Secondary or high school graduation certificate or equivalent or less	10	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	217
2014	University certificate or diploma below the bachelor's level	25	73
2014	Bachelor's degree	14	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	226

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	205
2017	University certificate or diploma below the bachelor's level	15	47
2017	Bachelor's degree	22	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	208
2014	Secondary or high school graduation certificate or equivalent or less	16	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	217
2014	University certificate or diploma below the bachelor's level	23	73
2014	Bachelor's degree	22	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	226

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	205
2017	University certificate or diploma below the bachelor's level	13	47
2017	Bachelor's degree	10	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	208
2014	Secondary or high school graduation certificate or equivalent or less	10	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	217
2014	University certificate or diploma below the bachelor's level	23	73
2014	Bachelor's degree	14	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	226

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	205
2017	Bachelor's degree	9	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	208
2014	Secondary or high school graduation certificate or equivalent or less	10	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	217
2014	University certificate or diploma below the bachelor's level	9	73
2014	Bachelor's degree	10	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	226

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	205
2017	University certificate or diploma below the bachelor's level	13	47
2017	Bachelor's degree	9	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	208
2014	Secondary or high school graduation certificate or equivalent or less	8	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	217
2014	University certificate or diploma below the bachelor's level	16	73
2014	Bachelor's degree	12	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	226

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	205
2017	University certificate or diploma below the bachelor's level	11	47
2017	Bachelor's degree	8	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	208
2014	Secondary or high school graduation certificate or equivalent or less	14	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	217
2014	University certificate or diploma below the bachelor's level	11	73
2014	Bachelor's degree	9	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	226

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	205
2017	Bachelor's degree	12	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	208
2014	Secondary or high school graduation certificate or equivalent or less	12	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	217
2014	Bachelor's degree	10	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	226

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	205
2017	Bachelor's degree	12	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	208
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	217
2014	University certificate or diploma below the bachelor's level	8	73
2014	Bachelor's degree	7	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	226

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	205
2017	University certificate or diploma below the bachelor's level	17	47
2017	Bachelor's degree	14	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	208
2014	Secondary or high school graduation certificate or equivalent or less	10	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	217
2014	University certificate or diploma below the bachelor's level	11	73
2014	Bachelor's degree	10	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	226

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	205
2017	University certificate or diploma below the bachelor's level	30	47
2017	Bachelor's degree	31	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	208
2014	Secondary or high school graduation certificate or equivalent or less	18	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	217
2014	University certificate or diploma below the bachelor's level	25	73
2014	Bachelor's degree	21	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	226

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	205
2017	University certificate or diploma below the bachelor's level	19	47
2017	Bachelor's degree	11	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	208
2014	Secondary or high school graduation certificate or equivalent or less	6	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	217
2014	Bachelor's degree	9	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	226

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	205
2017	University certificate or diploma below the bachelor's level	49	47
2017	Bachelor's degree	45	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	208
2014	Secondary or high school graduation certificate or equivalent or less	34	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	217
2014	University certificate or diploma below the bachelor's level	35	73
2014	Bachelor's degree	45	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	226

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	49
2017	Bachelor's degree	2	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	208
2014	Secondary or high school graduation certificate or equivalent or less	0	86
2014	University certificate or diploma below the bachelor's level	0	73
2014	Bachelor's degree	2	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	226

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	205
2017	University certificate or diploma below the bachelor's level	47	47
2017	Bachelor's degree	52	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	208
2014	Secondary or high school graduation certificate or equivalent or less	56	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	217
2014	University certificate or diploma below the bachelor's level	46	73
2014	Bachelor's degree	49	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	226

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	49

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	49
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	205
2017	University certificate or diploma below the bachelor's level	13	47
2017	Bachelor's degree	17	250
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	208
2014	Secondary or high school graduation certificate or equivalent or less	13	86
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	217
2014	University certificate or diploma below the bachelor's level	15	73
2014	Bachelor's degree	10	303
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	226

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	53
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	96	4	220
2017	University certificate or diploma below the bachelor's level	94	6	52
2017	Bachelor's degree	91	9	275
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	96	4	234

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	19	21	8	7	18	7	52	20	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	20	23	10	9	16	6	46	25	1049
2017	University certificate or diploma below the bachelor's level	14	15	21	11	14	17	6	39	34	220
2017	Bachelor's degree	13	22	18	9	9	22	6	50	25	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	18	9	9	21	6	50	25	1305
2014	Secondary or high school graduation certificate or equivalent or less	22	20	20	8	9	17	5	53	21	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	23	21	9	9	16	5	51	22	1177
2014	University certificate or diploma below the bachelor's level	15	24	19	12	10	16	4	49	27	274
2014	Bachelor's degree	16	21	19	9	7	21	6	51	23	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	21	18	9	7	21	5	53	22	1312

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	29	17	7	5	8	2	68	14	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	19	9	7	6	1	64	16	1048
2017	University certificate or diploma below the bachelor's level	21	32	19	12	9	8	0	57	22	219
2017	Bachelor's degree	24	35	18	9	5	8	0	65	16	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	36	16	8	6	7	1	67	15	1304
2014	Secondary or high school graduation certificate or equivalent or less	34	33	16	6	5	6	1	72	11	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	34	18	6	6	5	0	68	13	1177
2014	University certificate or diploma below the bachelor's level	28	31	19	9	7	6	0	64	16	274
2014	Bachelor's degree	29	36	16	7	5	7	1	70	13	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	19	7	5	6	1	67	13	1312
2011	Secondary or high school graduation certificate or equivalent or less	33	36	16	7	5	4	0	71	12	588
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	38	16	8	6	3	0	70	14	1237
2011	University certificate or diploma below the bachelor's level	27	32	19	11	7	4	0	62	18	276
2011	Bachelor's degree	30	39	14	8	4	5	0	73	12	1786
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	41	14	7	4	5	0	74	11	1248

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	95	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	1048
2017	University certificate or diploma below the bachelor's level	11	89	220
2017	Bachelor's degree	9	91	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	1301
2014	Secondary or high school graduation certificate or equivalent or less	6	94	488
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	93	1177
2014	University certificate or diploma below the bachelor's level	13	87	274
2014	Bachelor's degree	8	92	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	1311

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	71
2017	University certificate or diploma below the bachelor's level	28	25
2017	Bachelor's degree	34	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	142
2014	Secondary or high school graduation certificate or equivalent or less	43	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	84
2014	University certificate or diploma below the bachelor's level	46	34
2014	Bachelor's degree	39	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	140

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	83	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	71
2017	University certificate or diploma below the bachelor's level	68	25
2017	Bachelor's degree	81	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	142
2014	Secondary or high school graduation certificate or equivalent or less	72	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	84
2014	University certificate or diploma below the bachelor's level	80	34
2014	Bachelor's degree	81	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	140

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Bachelor's degree	5	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	142
2014	Secondary or high school graduation certificate or equivalent or less	0	31
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	140

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71
2017	University certificate or diploma below the bachelor's level	25
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	142
2014	Secondary or high school graduation certificate or equivalent or less	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84
2014	University certificate or diploma below the bachelor's level	34
2014	Bachelor's degree	143

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	71
2017	University certificate or diploma below the bachelor's level	0	25
2017	Bachelor's degree	4	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	142
2014	University certificate or diploma below the bachelor's level	0	34
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	140

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	71
2017	Bachelor's degree	11	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	84
2014	Bachelor's degree	13	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	140

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	71
2017	Bachelor's degree	10	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	142
2014	Secondary or high school graduation certificate or equivalent or less	19	31
2014	Bachelor's degree	6	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	140

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	72
2017	University certificate or diploma below the bachelor's level	20	25
2017	Bachelor's degree	28	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	84
2014	University certificate or diploma below the bachelor's level	14	34
2014	Bachelor's degree	21	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	140

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	72
2017	University certificate or diploma below the bachelor's level	28	25
2017	Bachelor's degree	24	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	142
2014	Secondary or high school graduation certificate or equivalent or less	23	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	84
2014	University certificate or diploma below the bachelor's level	23	34
2014	Bachelor's degree	22	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	140

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	24	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	142
2014	University certificate or diploma below the bachelor's level	14	34
2014	Bachelor's degree	13	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	140

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	72
2017	Bachelor's degree	8	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	142
2014	University certificate or diploma below the bachelor's level	0	34
2014	Bachelor's degree	9	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	140

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	72
2017	University certificate or diploma below the bachelor's level	24	25
2017	Bachelor's degree	32	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	142
2014	Secondary or high school graduation certificate or equivalent or less	28	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	84
2014	University certificate or diploma below the bachelor's level	17	34
2014	Bachelor's degree	36	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	140

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	72
2017	University certificate or diploma below the bachelor's level	28	25
2017	Bachelor's degree	31	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	142
2014	Secondary or high school graduation certificate or equivalent or less	16	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	84
2014	University certificate or diploma below the bachelor's level	18	34
2014	Bachelor's degree	34	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	140

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	University certificate or diploma below the bachelor's level	0	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	84
2014	University certificate or diploma below the bachelor's level	0	34
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	140

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22
2017	University certificate or diploma below the bachelor's level	25
2017	Bachelor's degree	158

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	72
2017	University certificate or diploma below the bachelor's level	0	25
2017	Bachelor's degree	5	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	142
2014	Bachelor's degree	9	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	140

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	72
2017	Bachelor's degree	14	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	84
2014	University certificate or diploma below the bachelor's level	20	34
2014	Bachelor's degree	18	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	140

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	72

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	72
2017	Bachelor's degree	9	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	142
2014	Secondary or high school graduation certificate or equivalent or less	28	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	84
2014	Bachelor's degree	11	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	140

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72
2017	University certificate or diploma below the bachelor's level	25
2017	Bachelor's degree	158
2014	Secondary or high school graduation certificate or equivalent or less	31
2014	University certificate or diploma below the bachelor's level	34
2014	Bachelor's degree	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	140

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	72
2017	Bachelor's degree	19	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	142
2014	Secondary or high school graduation certificate or equivalent or less	33	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	84
2014	University certificate or diploma below the bachelor's level	31	34
2014	Bachelor's degree	19	142
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	140

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	73
2017	University certificate or diploma below the bachelor's level	36	25
2017	Bachelor's degree	31	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	142
2014	Secondary or high school graduation certificate or equivalent or less	25	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	84
2014	University certificate or diploma below the bachelor's level	37	34
2014	Bachelor's degree	31	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	140

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	73
2017	University certificate or diploma below the bachelor's level	28	25
2017	Bachelor's degree	14	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	84
2014	University certificate or diploma below the bachelor's level	23	34
2014	Bachelor's degree	19	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	140

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	22
2017	University certificate or diploma below the bachelor's level	20	25
2017	Bachelor's degree	6	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	84
2014	Bachelor's degree	3	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	140

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	73
2017	Bachelor's degree	14	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	142
2014	Secondary or high school graduation certificate or equivalent or less	22	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	84
2014	University certificate or diploma below the bachelor's level	17	34
2014	Bachelor's degree	15	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	140

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma below the bachelor's level	24	25
2017	Bachelor's degree	8	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	84
2014	Bachelor's degree	5	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	140

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	73
2017	Bachelor's degree	6	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	84
2014	Bachelor's degree	8	143

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	73
2017	Bachelor's degree	7	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	84
2014	Bachelor's degree	5	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	140

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	73
2017	Bachelor's degree	3	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	142
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	84
2014	Bachelor's degree	10	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	140

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	73
2017	University certificate or diploma below the bachelor's level	44	25
2017	Bachelor's degree	55	158
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	142
2014	Secondary or high school graduation certificate or equivalent or less	52	31
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	84
2014	University certificate or diploma below the bachelor's level	40	34
2014	Bachelor's degree	50	143
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	140

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	5	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	127
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	136

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	68
2017	University certificate or diploma below the bachelor's level	21	24
2017	Bachelor's degree	21	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	127
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	76
2014	Bachelor's degree	22	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	136

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	4	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	127
2014	Bachelor's degree	5	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	136

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68
2017	University certificate or diploma below the bachelor's level	24
2014	University certificate or diploma below the bachelor's level	32

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21
2017	University certificate or diploma below the bachelor's level	0	24
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	127
2014	Secondary or high school graduation certificate or equivalent or less	0	27

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	3	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	127
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	76
2014	Bachelor's degree	5	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	136

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	127
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	76
2014	Bachelor's degree	5	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	136

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	68
2017	Bachelor's degree	9	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	127
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	76
2014	Bachelor's degree	6	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	136

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	68
2017	Bachelor's degree	7	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	127
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	76
2014	Bachelor's degree	7	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	136

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	68
2017	Bachelor's degree	21	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	127
2014	Secondary or high school graduation certificate or equivalent or less	27	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	76
2014	University certificate or diploma below the bachelor's level	21	32
2014	Bachelor's degree	20	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	136

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	68
2017	Bachelor's degree	9	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	127
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	76
2014	Bachelor's degree	5	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	136

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	68
2017	University certificate or diploma below the bachelor's level	38	24
2017	Bachelor's degree	44	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	127
2014	Secondary or high school graduation certificate or equivalent or less	42	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	76
2014	University certificate or diploma below the bachelor's level	40	32
2014	Bachelor's degree	46	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	136

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21
2017	Bachelor's degree	4	148
2014	University certificate or diploma below the bachelor's level	0	32

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	21
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	68
2017	University certificate or diploma below the bachelor's level	54	24
2017	Bachelor's degree	59	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	127
2014	Secondary or high school graduation certificate or equivalent or less	63	27
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	76
2014	University certificate or diploma below the bachelor's level	60	32
2014	Bachelor's degree	63	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	136

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21
2017	University certificate or diploma below the bachelor's level	0	24

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	68
2017	Bachelor's degree	11	148
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	127
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	76
2014	Bachelor's degree	11	131
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	136

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	22
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	92	8	73
2017	University certificate or diploma below the bachelor's level	92	8	25
2017	Bachelor's degree	92	8	160
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	96	4	141

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	18	22	4	2	25	6	59	9	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	20	26	4	4	24	6	53	11	1047
2017	University certificate or diploma below the bachelor's level	19	18	26	6	4	21	5	51	14	220
2017	Bachelor's degree	16	19	20	4	4	31	6	55	12	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	21	18	4	5	29	7	57	14	1302
2014	Secondary or high school graduation certificate or equivalent or less	26	21	22	2	3	21	4	63	7	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	22	23	4	3	25	5	57	10	1178
2014	University certificate or diploma below the bachelor's level	14	22	24	6	4	25	6	51	15	274
2014	Bachelor's degree	18	18	20	3	3	30	8	58	11	1850
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	20	19	4	4	28	5	59	12	1311

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	29	16	4	3	12	1	74	8	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	19	4	3	10	1	70	8	1046
2017	University certificate or diploma below the bachelor's level	24	34	23	8	3	6	1	63	12	220
2017	Bachelor's degree	29	34	17	5	3	11	1	71	9	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	35	17	5	4	10	1	71	10	1301
2014	Secondary or high school graduation certificate or equivalent or less	38	30	16	3	2	10	1	76	6	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	18	4	3	10	1	73	7	1177
2014	University certificate or diploma below the bachelor's level	29	29	23	7	3	9	0	64	11	274
2014	Bachelor's degree	33	35	15	4	3	10	1	77	7	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	34	17	5	3	9	0	72	9	1309
2011	Secondary or high school graduation certificate or equivalent or less	39	37	14	3	2	5	0	79	6	589
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	15	4	3	5	0	76	8	1235
2011	University certificate or diploma below the bachelor's level	33	35	17	5	3	8	0	73	9	278
2011	Bachelor's degree	35	39	13	5	2	7	0	79	7	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	14	4	2	7	0	80	6	1250

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	84	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	1048
2017	University certificate or diploma below the bachelor's level	19	81	219
2017	Bachelor's degree	15	85	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	1301
2014	Secondary or high school graduation certificate or equivalent or less	15	85	487
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	87	1176
2014	University certificate or diploma below the bachelor's level	16	84	274
2014	Bachelor's degree	14	86	1848
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	84	1310

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	31	71
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	74	26	188
2017	University certificate or diploma below the bachelor's level	64	36	41
2017	Bachelor's degree	75	25	271
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	26	188
2014	Secondary or high school graduation certificate or equivalent or less	80	20	75
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	29	156
2014	University certificate or diploma below the bachelor's level	71	29	42
2014	Bachelor's degree	75	25	255
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	25	208

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	29	0	8	4	0	4	88	12	51
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	32	6	8	4	0	1	82	12	139
2017	University certificate or diploma below the bachelor's level	47	41	7	0	4	0	0	89	4	27
2017	Bachelor's degree	51	34	4	6	2	1	1	87	9	204
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	40	5	11	3	1	2	81	14	140
2014	Secondary or high school graduation certificate or equivalent or less	56	27	3	8	5	0	0	83	13	60
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	13	8	4	0	0	75	12	110
2014	University certificate or diploma below the bachelor's level	50	40	7	3	0	0	0	90	3	30
2014	Bachelor's degree	48	38	3	5	4	1	0	87	9	192
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	35	9	8	2	1	0	81	10	156

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	46	9	6	2	5	5	80	10	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	54	9	7	2	2	2	80	10	1050
2017	University certificate or diploma below the bachelor's level	28	51	12	4	1	2	2	82	5	220
2017	Bachelor's degree	26	51	9	6	2	2	4	81	9	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	50	9	6	1	1	6	82	8	1305
2014	Secondary or high school graduation certificate or equivalent or less	31	50	9	3	1	2	4	86	5	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	56	11	4	2	1	1	83	6	1178
2014	University certificate or diploma below the bachelor's level	23	56	8	6	1	1	5	84	7	274
2014	Bachelor's degree	27	52	8	6	2	1	4	83	8	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	51	7	5	1	1	5	86	6	1311
2011	Secondary or high school graduation certificate or equivalent or less	32	54	7	4	1	1	2	88	5	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	57	11	6	1	1	1	82	7	1237
2011	University certificate or diploma below the bachelor's level	27	55	10	5	0	0	3	85	5	278
2011	Bachelor's degree	24	56	8	6	1	1	4	84	8	1782
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	53	8	4	1	0	6	86	6	1249
2008	Secondary or high school graduation certificate or equivalent or less	31	51	10	5	1	1	1	84	6	421
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	57	11	5	1	0	1	83	7	853
2008	University certificate or diploma below the bachelor's level	23	58	9	5	1	0	4	84	6	194
2008	Bachelor's degree	22	55	9	8	2	1	4	80	10	1239
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	49	10	6	2	1	5	81	9	850

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	24	25	7	7	18	9	47	19	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	23	24	13	8	15	6	44	26	1049
2017	University certificate or diploma below the bachelor's level	8	29	24	12	11	11	4	44	28	220
2017	Bachelor's degree	8	25	21	12	7	22	5	45	26	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	23	22	13	9	19	6	42	28	1298
2014	Secondary or high school graduation certificate or equivalent or less	13	28	26	8	5	13	6	51	16	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	29	26	12	6	11	4	48	22	1178
2014	University certificate or diploma below the bachelor's level	7	31	25	13	8	11	5	45	25	274
2014	Bachelor's degree	9	25	23	12	8	17	6	45	25	1849
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	27	22	11	7	18	5	48	24	1312
2011	Secondary or high school graduation certificate or equivalent or less	13	29	22	11	7	14	4	51	23	586
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	28	27	12	8	13	3	44	23	1236
2011	University certificate or diploma below the bachelor's level	7	28	24	17	9	11	3	41	31	278
2011	Bachelor's degree	8	27	23	11	6	20	4	46	23	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	22	12	7	18	5	46	25	1249

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	33	12	2	2	10	5	81	4	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	36	13	3	2	6	2	81	5	1050
2017	University certificate or diploma below the bachelor's level	31	41	11	6	4	4	2	77	11	219
2017	Bachelor's degree	39	35	10	4	2	5	4	82	7	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	31	11	4	2	7	6	80	7	1304
2014	Secondary or high school graduation certificate or equivalent or less	43	35	9	3	1	5	4	86	4	490
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	38	11	5	2	5	1	80	7	1178
2014	University certificate or diploma below the bachelor's level	33	39	14	4	2	4	4	78	7	274
2014	Bachelor's degree	38	37	10	4	2	6	4	83	7	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	34	10	3	3	6	5	82	7	1311
2011	Secondary or high school graduation certificate or equivalent or less	46	33	8	4	3	4	2	84	7	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	34	12	5	2	6	1	79	8	1237
2011	University certificate or diploma below the bachelor's level	36	32	16	5	4	5	3	73	10	278
2011	Bachelor's degree	37	38	8	5	3	5	4	83	8	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	36	8	5	2	5	6	83	8	1249
2008	Secondary or high school graduation certificate or equivalent or less	40	35	10	3	4	7	1	81	8	419
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	39	12	5	3	6	1	79	8	850
2008	University certificate or diploma below the bachelor's level	28	43	13	5	4	5	3	76	10	194
2008	Bachelor's degree	34	40	9	3	2	7	4	83	6	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	10	4	3	7	5	81	8	849

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	31	15	5	4	14	5	71	11	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	33	17	7	5	8	2	68	14	1044
2017	University certificate or diploma below the bachelor's level	25	32	14	11	7	8	2	63	21	220
2017	Bachelor's degree	27	34	14	7	4	10	4	71	13	1794
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	32	14	6	5	11	5	69	14	1300
2014	Secondary or high school graduation certificate or equivalent or less	32	32	16	5	3	8	4	72	10	489
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	16	8	4	8	1	70	13	1178
2014	University certificate or diploma below the bachelor's level	25	38	15	8	5	5	4	69	14	273
2014	Bachelor's degree	28	35	14	7	3	9	4	72	12	1851
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	15	6	4	10	5	71	12	1312
2011	Secondary or high school graduation certificate or equivalent or less	31	32	16	8	4	7	1	68	14	587
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	32	18	8	6	8	1	64	16	1236
2011	University certificate or diploma below the bachelor's level	23	32	17	13	6	6	3	60	21	277
2011	Bachelor's degree	27	36	13	7	5	9	4	72	14	1783
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	35	13	7	5	9	6	71	14	1249
2008	Secondary or high school graduation certificate or equivalent or less	29	29	18	10	6	6	2	63	18	420
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	32	13	10	7	6	1	67	18	848
2008	University certificate or diploma below the bachelor's level	26	38	15	11	5	4	2	67	17	194
2008	Bachelor's degree	28	34	16	7	5	7	3	69	14	1238
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	13	10	6	6	5	68	18	849

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	21	9	5	5	1	80	10	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	29	9	6	5	1	79	12	1047
2017	University certificate or diploma below the bachelor's level	44	31	8	7	8	0	76	15	220
2017	Bachelor's degree	51	29	8	8	5	1	80	13	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	27	10	8	6	1	76	13	1302

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	22	7	4	4	1	84	8	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	28	11	5	4	2	79	9	1047
2017	University certificate or diploma below the bachelor's level	49	22	13	8	7	0	71	15	219
2017	Bachelor's degree	52	27	10	6	5	1	79	11	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	27	11	6	6	3	77	12	1305

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	40	14	8	5	3	1	72	13	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	18	8	5	2	0	68	13	1045
2017	University certificate or diploma below the bachelor's level	19	41	23	10	5	1	0	61	16	219
2017	Bachelor's degree	28	42	15	8	4	3	0	73	12	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	45	11	6	4	2	0	79	10	1302

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	38	17	10	8	2	64	18	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	34	20	15	11	1	53	26	1048
2017	University certificate or diploma below the bachelor's level	15	31	19	22	13	0	46	35	220
2017	Bachelor's degree	17	38	18	16	10	1	56	26	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	40	17	13	9	2	60	22	1301

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	22	19	15	19	1	47	34	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	20	20	18	23	1	37	42	1048
2017	University certificate or diploma below the bachelor's level	11	24	18	16	29	1	36	46	220
2017	Bachelor's degree	14	25	24	16	20	1	39	36	1797
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25	23	14	19	1	43	34	1300

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	31	22	13	8	0	57	21	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	29	27	16	9	1	48	25	1047
2017	University certificate or diploma below the bachelor's level	20	29	23	16	12	0	49	28	220
2017	Bachelor's degree	15	29	27	16	12	1	45	28	1792
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	27	28	16	12	2	43	29	1303

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	32	18	8	6	0	2	67	14	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	22	11	6	1	3	59	18	1039
2017	University certificate or diploma below the bachelor's level	24	28	24	12	9	1	0	53	22	218
2017	Bachelor's degree	25	33	21	12	6	0	2	59	19	1792
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	23	13	8	0	2	55	22	1298

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	25	18	17	12	0	1	52	30	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	22	23	18	15	0	2	42	34	1047
2017	University certificate or diploma below the bachelor's level	17	19	23	21	18	2	0	37	40	220
2017	Bachelor's degree	15	25	23	18	16	1	1	41	35	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	23	25	19	16	1	2	38	36	1301

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	23	11	4	4	0	9	78	9	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	25	13	6	5	0	8	73	12	1042
2017	University certificate or diploma below the bachelor's level	39	32	13	6	6	1	3	74	12	219
2017	Bachelor's degree	42	27	14	7	4	0	6	73	12	1794
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	29	16	8	6	1	6	67	15	1299

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	30	22	8	8	0	63	15	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	24	12	9	0	55	21	1041
2017	University certificate or diploma below the bachelor's level	23	26	26	15	11	0	48	26	219
2017	Bachelor's degree	23	32	23	13	9	0	54	23	1793
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	25	13	8	1	53	22	1302

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	33	19	8	4	1	2	69	12	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	34	20	11	6	1	2	62	18	1039
2017	University certificate or diploma below the bachelor's level	25	30	23	14	7	0	1	55	21	219
2017	Bachelor's degree	24	34	24	11	6	1	1	58	17	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	36	24	10	7	1	2	57	18	1294

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	34	18	14	4	1	1	63	19	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	30	24	14	7	1	1	54	22	1041
2017	University certificate or diploma below the bachelor's level	18	26	27	16	11	0	2	45	27	218
2017	Bachelor's degree	17	32	27	14	8	1	1	50	23	1791
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	26	13	9	1	2	51	23	1300

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	31	22	11	4	0	1	62	16	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	34	21	12	6	0	1	60	19	1041
2017	University certificate or diploma below the bachelor's level	20	31	22	15	10	0	2	52	25	219
2017	Bachelor's degree	22	34	22	13	8	0	1	56	21	1794
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	36	21	13	9	1	2	56	22	1299

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	32	21	12	6	0	1	61	18	414
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	24	10	8	0	2	58	18	1039
2017	University certificate or diploma below the bachelor's level	24	30	22	12	9	0	1	56	22	218
2017	Bachelor's degree	23	33	22	12	8	0	1	57	21	1788
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	34	22	12	8	1	2	58	20	1296

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	61	23	9	3	1	3	86	4	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	23	13	5	3	2	79	8	1045
2017	University certificate or diploma below the bachelor's level	46	29	12	11	1	1	76	12	220
2017	Bachelor's degree	52	27	11	6	3	1	80	9	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	27	15	6	3	1	75	10	1305

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	13	5	4	2	1	2	89	6	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	17	7	4	4	1	3	85	8	1048
2017	University certificate or diploma below the bachelor's level	59	19	6	8	5	0	2	80	14	218
2017	Bachelor's degree	68	15	6	4	4	1	3	86	8	1796
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	63	17	7	5	5	1	2	83	10	1302

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	27	12	5	2	2	80	8	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	28	13	6	3	1	77	10	1046
2017	University certificate or diploma below the bachelor's level	42	35	12	5	4	1	78	10	218
2017	Bachelor's degree	50	30	10	5	3	1	81	8	1792
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	29	10	5	3	2	82	8	1299

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	56	26	7	6	3	2	83	10	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	23	11	7	5	1	76	13	1048
2017	University certificate or diploma below the bachelor's level	44	24	12	11	7	2	69	18	219
2017	Bachelor's degree	54	23	10	7	4	1	78	12	1790
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	21	12	6	6	2	75	13	1300

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	8	3	2	1	0	28	91	5	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	12	5	1	1	1	28	90	3	1045
2017	University certificate or diploma below the bachelor's level	50	15	2	2	0	2	29	94	3	219
2017	Bachelor's degree	47	13	6	3	1	1	30	86	6	1794
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	19	8	3	2	0	22	84	6	1300

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	18	5	2	1	0	6	90	4	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	21	7	2	1	0	6	89	4	1040
2017	University certificate or diploma below the bachelor's level	55	26	5	4	0	1	9	90	4	219
2017	Bachelor's degree	57	22	10	3	1	1	7	86	4	1787
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	23	9	4	2	1	5	85	6	1293

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	59	18	10	4	6	0	5	80	10	416
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	23	10	5	6	0	3	79	11	1048
2017	University certificate or diploma below the bachelor's level	57	21	8	6	4	0	4	81	11	219
2017	Bachelor's degree	57	20	9	5	5	1	4	81	10	1791
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	18	7	5	8	1	3	79	14	1302

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	29	13	4	2	1	2	80	7	415
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	34	13	6	2	0	1	79	8	1049
2017	University certificate or diploma below the bachelor's level	44	33	14	5	1	0	3	79	6	220
2017	Bachelor's degree	46	33	12	4	2	0	2	81	6	1791
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	30	13	3	2	0	3	82	5	1298

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	31	36	12	4	48	16	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	29	43	12	5	40	17	1049
2017	University certificate or diploma below the bachelor's level	12	21	41	15	9	34	25	219
2017	Bachelor's degree	10	32	38	13	6	42	20	1799
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	30	41	15	5	38	21	1306

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	8	16	39	24	12	1	37	24	413
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	19	43	20	10	0	31	26	1046
2017	University certificate or diploma below the bachelor's level	10	19	41	19	9	1	28	29	219
2017	Bachelor's degree	8	19	40	23	9	0	32	28	1795
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	19	43	22	8	1	30	27	1298

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	25	18	8	14	2	0	34	66	417
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	27	23	11	13	2	1	24	76	1049
2017	University certificate or diploma below the bachelor's level	23	23	24	10	16	3	0	24	76	219
2017	Bachelor's degree	19	26	23	15	13	3	0	20	80	1798
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	23	13	13	3	1	22	78	1303

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	25	266
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	772
2017	University certificate or diploma below the bachelor's level	21	157
2017	Bachelor's degree	18	1378
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	968

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	266
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	772
2017	University certificate or diploma below the bachelor's level	28	157
2017	Bachelor's degree	34	1378
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	968

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	266
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	772
2017	University certificate or diploma below the bachelor's level	18	157
2017	Bachelor's degree	18	1378
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	968

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	266
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	772
2017	University certificate or diploma below the bachelor's level	55	157
2017	Bachelor's degree	59	1378
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	968

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	4	266
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	772
2017	University certificate or diploma below the bachelor's level	9	157
2017	Bachelor's degree	9	1378
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	968

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	266
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	772
2017	University certificate or diploma below the bachelor's level	36	157
2017	Bachelor's degree	35	1378
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	968

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	50	19	9	4	12	260
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	41	19	12	5	18	759
2017	University certificate or diploma below the bachelor's level	4	39	16	12	4	24	155
2017	Bachelor's degree	4	46	20	11	5	14	1362
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	43	21	13	5	13	957

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	10	28	13	16	23	2	9	43	43	269
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	8	19	15	18	28	2	10	30	53	774
2017	University certificate or diploma below the bachelor's level	8	19	13	20	32	2	5	29	56	157
2017	Bachelor's degree	9	21	16	19	24	2	8	34	48	1381
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	24	16	18	23	2	7	37	45	976

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	10	13	16	48	2	5	17	69	269
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	11	14	17	49	1	6	14	71	771
2017	University certificate or diploma below the bachelor's level	4	7	12	20	50	1	5	12	75	158
2017	Bachelor's degree	3	10	12	21	47	2	5	14	73	1380
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	12	13	20	44	2	5	17	69	976

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.