2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 43 10 9 5 0 0 76 14 3419
2017 First official language - French 25 48 16 8 4 0 0 73 12 1387
2014 First official language - English 30 46 10 8 6 0 0 76 14 3731
2014 First official language - French 24 50 16 8 3 0 0 73 11 1412
2011 First official language - English 32 41 12 9 6 0 0 73 15 3864
2011 First official language - French 32 44 14 7 3 0 0 75 10 1304
2008 First official language - English 31 43 11 9 5 0 0 74 15 2643
2008 First official language - French 29 45 16 7 3 0 0 73 11 884

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 38 12 12 10 0 0 66 22 3414
2017 First official language - French 18 40 21 13 7 0 0 59 21 1386

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 32 8 3 2 0 0 87 4 3405
2017 First official language - French 40 45 10 4 1 0 0 85 5 1385
2014 First official language - English 63 27 6 2 1 0 0 90 3 3728
2014 First official language - French 52 37 8 2 1 0 0 88 3 1412
2011 First official language - English 58 31 7 3 1 0 0 89 4 3862
2011 First official language - French 48 41 8 2 1 0 0 88 3 1304

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 39 10 6 3 0 0 80 10 3402
2017 First official language - French 30 48 13 6 3 0 0 78 9 1382
2014 First official language - English 42 40 9 5 4 0 0 82 9 3730
2014 First official language - French 34 47 12 5 2 0 0 81 7 1413
2011 First official language - English 41 41 8 6 4 0 0 82 10 3865
2011 First official language - French 39 44 10 5 2 0 0 84 7 1303
2008 First official language - English 40 42 9 6 3 0 0 82 9 2670
2008 First official language - French 36 48 10 5 2 0 0 84 6 886

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 33 17 10 7 1 0 65 18 3410
2017 First official language - French 24 36 22 12 6 1 0 60 18 1386
2014 First official language - English 29 36 16 11 7 1 0 66 18 3731
2014 First official language - French 23 39 22 10 4 1 0 63 15 1412
2011 First official language - English 28 36 19 10 7 1 0 64 17 3869
2011 First official language - French 26 40 21 8 4 1 0 67 12 1304

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 35 15 12 7 0 0 66 19 3413
2017 First official language - French 22 36 23 13 5 1 0 59 18 1387
2014 First official language - English 28 38 15 12 7 0 0 66 19 3728
2014 First official language - French 22 41 22 10 4 0 0 64 14 1413
2011 First official language - English 26 38 16 13 7 0 0 64 20 3870
2011 First official language - French 22 43 22 9 4 0 0 65 13 1305
2008 First official language - English 24 41 14 13 8 0 0 65 21 2666
2008 First official language - French 23 41 18 13 5 0 0 64 17 885

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 24 19 14 11 5 0 55 26 3409
2017 First official language - French 20 28 22 14 9 6 1 52 25 1388
2014 First official language - English 25 27 19 13 11 4 0 55 25 3731
2014 First official language - French 21 29 22 12 8 6 1 55 21 1413
2011 First official language - English 27 25 18 14 11 5 0 55 26 3868
2011 First official language - French 22 29 22 11 9 7 0 55 22 1305
2008 First official language - English 22 28 18 15 10 5 0 54 27 2669
2008 First official language - French 22 31 17 14 10 6 0 57 26 884
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 30 10 7 6 1 0 76 13 3416
2017 First official language - French 33 40 14 6 4 3 0 76 10 1387
2014 First official language - English 45 29 11 8 5 2 1 75 13 3731
2014 First official language - French 34 38 15 7 3 2 0 74 10 1411
2011 First official language - English 40 29 13 9 6 2 1 71 16 3866
2011 First official language - French 39 39 12 6 3 2 0 79 9 1304
2008 First official language - English 38 29 13 9 8 3 0 69 18 2670
2008 First official language - French 32 36 14 10 5 2 0 70 16 886

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 31 10 10 5 0 0 74 16 3411
2017 First official language - French 33 42 11 8 4 0 0 76 13 1389
2014 First official language - English 43 31 9 10 6 1 0 75 16 3729
2014 First official language - French 33 41 12 8 4 0 0 75 13 1412
2011 First official language - English 38 33 11 11 7 1 0 71 18 3862
2011 First official language - French 37 39 12 6 4 1 0 77 10 1304
2008 First official language - English 34 33 11 12 10 1 0 68 22 2665
2008 First official language - French 33 37 13 11 6 0 0 69 17 886

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 27 10 8 7 0 0 76 15 3410
2017 First official language - French 40 35 14 6 5 0 0 75 11 1386
2014 First official language - English 48 28 10 7 6 0 0 76 14 3729
2014 First official language - French 38 36 13 7 5 0 0 74 12 1412

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 31 17 12 9 7 0 59 23 3416
2017 First official language - French 17 33 21 12 9 9 0 54 23 1387
2014 First official language - English 25 32 16 11 8 8 0 63 21 3728
2014 First official language - French 18 36 20 10 5 11 0 61 16 1412
2011 First official language - English 22 29 18 13 11 7 0 56 25 3869
2011 First official language - French 18 36 19 10 6 10 1 60 18 1304

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 32 17 16 12 3 0 54 29 3413
2017 First official language - French 14 31 24 18 11 3 0 45 30 1390
2014 First official language - English 22 32 17 16 10 3 0 55 28 3730
2014 First official language - French 15 33 26 15 8 3 0 49 24 1413
2011 First official language - English 19 30 18 16 15 2 0 49 32 3865
2011 First official language - French 15 34 26 13 9 3 0 50 23 1305
2008 First official language - English 18 30 17 17 16 2 0 49 34 2670
2008 First official language - French 16 32 23 16 10 2 0 50 27 886

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 29 18 20 13 5 0 46 35 3412
2017 First official language - French 8 26 29 20 11 5 0 36 33 1387
2014 First official language - English 15 29 18 20 12 5 0 47 34 3724
2014 First official language - French 10 27 30 18 10 5 0 39 29 1409
2011 First official language - English 10 29 18 22 15 5 0 41 39 3864
2011 First official language - French 9 29 29 19 7 6 0 41 28 1304
2008 First official language - English 9 27 17 25 17 5 0 38 44 2673
2008 First official language - French 8 29 27 21 10 5 0 40 32 885

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 30 15 14 14 6 0 54 30 3414
2017 First official language - French 13 28 24 17 10 8 0 44 29 1390
2014 First official language - English 21 31 16 14 13 6 0 55 28 3728
2014 First official language - French 14 32 23 14 8 8 0 50 24 1412
2011 First official language - English 15 31 17 15 14 7 0 50 32 3862
2011 First official language - French 13 34 24 14 7 9 0 51 23 1305
2008 First official language - English 12 28 18 17 17 9 0 43 37 2670
2008 First official language - French 10 30 25 16 11 9 0 43 29 886

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 30 17 21 14 4 0 46 36 3409
2017 First official language - French 9 32 25 20 10 3 0 43 31 1388
2014 First official language - English 15 31 17 21 14 3 0 48 35 3725
2014 First official language - French 12 34 26 17 9 3 0 47 27 1412
2011 First official language - English 12 30 15 25 16 3 0 42 42 3863
2011 First official language - French 9 38 25 18 6 3 0 49 25 1305
2008 First official language - English 11 31 15 24 16 2 0 43 41 2670
2008 First official language - French 11 38 23 18 8 2 0 50 27 886
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 36 15 15 10 0 0 60 25 3416
2017 First official language - French 18 36 24 14 7 0 0 55 22 1390
2014 First official language - English 21 35 16 16 11 0 0 56 27 3729
2014 First official language - French 17 34 25 16 8 0 0 51 24 1413
2011 First official language - English 18 38 16 16 12 1 0 56 28 3865
2011 First official language - French 18 36 24 13 8 1 0 54 21 1305

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 42 12 12 5 0 0 71 18 3412
2017 First official language - French 20 47 16 13 4 0 0 67 16 1389

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 12 23 17 19 16 11 2 40 40 3411
2017 First official language - French 7 23 21 20 13 14 3 36 39 1387
2014 First official language - English 11 24 17 20 16 9 2 40 41 3730
2014 First official language - French 7 25 23 19 10 13 3 38 34 1413

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 34 11 10 6 0 0 73 16 3419
2017 First official language - French 28 44 14 9 4 0 0 72 14 1390
2014 First official language - English 37 34 12 10 6 0 0 72 16 3729
2014 First official language - French 30 38 15 11 5 0 1 69 16 1411
2011 First official language - English 32 36 12 12 7 0 0 69 19 3866
2011 First official language - French 33 40 14 8 4 0 0 74 12 1304
2008 First official language - English 29 35 13 11 10 1 1 65 22 2672
2008 First official language - French 28 38 15 11 7 0 0 66 18 885

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 35 12 11 6 3 5 69 18 805
2017 First official language - French 16 42 17 10 5 5 4 65 16 303
2014 First official language - English 29 36 13 9 6 3 5 71 16 831
2014 First official language - French 18 38 19 11 3 4 7 63 16 310

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 32 13 15 8 1 1 63 24 3416
2017 First official language - French 25 42 16 11 4 1 1 68 15 1389
2014 First official language - English 27 35 12 15 8 1 1 64 24 3729
2014 First official language - French 26 46 14 8 3 1 1 74 11 1412
2011 First official language - English 26 34 11 17 10 1 1 62 27 3870
2011 First official language - French 29 44 14 8 4 1 0 74 12 1304
2008 First official language - English 29 35 11 14 8 1 1 65 23 2670
2008 First official language - French 26 45 15 8 4 1 1 72 13 886

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 27 14 16 13 8 1 54 31 3412
2017 First official language - French 15 29 20 16 11 8 1 49 30 1389
2014 First official language - English 23 26 15 16 13 6 1 53 31 3730
2014 First official language - French 16 34 20 14 8 6 1 54 24 1412
2011 First official language - English 26 25 14 16 14 5 1 54 32 3871
2011 First official language - French 26 32 17 12 8 5 0 62 21 1304
2008 First official language - English 30 26 13 14 12 5 1 59 27 2670
2008 First official language - French 25 35 14 11 8 6 1 65 21 885

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 40 10 18 10 0 0 62 28 3415
2017 First official language - French 18 42 17 16 8 0 0 60 23 1388
2014 First official language - English 20 38 10 21 11 0 0 58 32 3726
2014 First official language - French 15 42 16 17 9 0 0 58 26 1413
2011 First official language - English 19 41 12 18 10 0 0 61 27 3867
2011 First official language - French 20 42 16 16 6 0 1 62 22 1302
2008 First official language - English 18 44 11 17 9 0 0 63 26 2668
2008 First official language - French 16 42 18 17 7 0 0 58 24 886

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 39 9 7 4 0 0 80 11 3417
2017 First official language - French 31 44 13 9 3 0 0 75 11 1389
2014 First official language - English 38 40 10 8 4 0 0 79 12 3727
2014 First official language - French 31 47 13 7 3 0 0 78 9 1412
2011 First official language - English 41 38 10 7 4 0 0 79 11 3871
2011 First official language - French 38 42 10 6 3 0 0 81 10 1302
2008 First official language - English 33 44 12 7 4 0 0 77 11 2671
2008 First official language - French 31 45 13 8 2 0 0 76 11 884

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 46 37 7 6 4 0 0 83 10 3416
2017 First official language - French 36 43 10 7 4 0 0 79 11 1390
2014 First official language - English 44 37 8 7 4 0 0 81 11 3727
2014 First official language - French 35 45 10 6 4 0 0 81 9 1413
2011 First official language - English 44 39 7 6 4 0 0 83 9 3864
2011 First official language - French 37 45 10 6 2 0 0 82 8 1303
2008 First official language - English 40 45 7 5 3 0 0 85 8 2673
2008 First official language - French 35 47 9 5 3 0 0 82 9 886

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 31 16 19 14 2 0 50 34 3414
2017 First official language - French 13 34 25 17 9 2 0 48 26 1385
2014 First official language - English 16 31 16 20 15 2 0 48 36 3729
2014 First official language - French 11 33 25 19 10 2 0 45 29 1409
2011 First official language - English 15 31 17 20 16 1 0 46 36 3867
2011 First official language - French 13 34 24 19 8 2 0 48 27 1302
2008 First official language - English 14 33 17 19 15 1 0 47 35 2670
2008 First official language - French 12 30 27 19 11 1 0 43 30 886

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 28 13 18 19 2 2 48 39 3406
2017 First official language - French 13 31 18 17 16 3 2 46 35 1386
2014 First official language - English 17 25 13 20 22 1 1 43 44 3731
2014 First official language - French 13 28 22 18 15 2 2 43 34 1412
2011 First official language - English 15 26 14 19 23 1 2 43 43 3866
2011 First official language - French 14 31 22 17 14 1 2 46 31 1303
2008 First official language - English 16 32 13 18 19 1 1 49 38 2670
2008 First official language - French 14 35 19 16 12 2 1 51 30 885

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 42 11 11 7 0 0 71 18 3401
2017 First official language - French 20 41 18 14 6 0 0 61 20 1385
2014 First official language - English 22 42 11 15 9 0 0 64 24 3731
2014 First official language - French 16 38 21 15 9 0 0 55 24 1413
2011 First official language - English 26 41 11 13 8 0 0 67 21 3860
2011 First official language - French 20 43 18 12 6 0 1 63 18 1305

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 37 14 11 6 0 0 69 17 3404
2017 First official language - French 22 39 19 14 5 0 1 62 19 1384
2014 First official language - English 29 38 14 11 8 0 0 67 19 3728
2014 First official language - French 23 37 21 12 7 0 0 60 19 1412

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 39 13 10 6 0 0 70 16 3404
2017 First official language - French 21 41 21 12 4 0 0 62 16 1384
2014 First official language - English 30 38 15 11 6 0 0 68 17 3729
2014 First official language - French 21 42 21 10 5 0 0 64 15 1413
2011 First official language - English 34 39 13 9 4 1 0 74 13 3865
2011 First official language - French 28 43 16 9 3 1 0 72 12 1299

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 38 20 12 7 3 0 59 20 3411
2017 First official language - French 14 31 28 14 7 6 0 47 23 1387

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 34 10 9 7 0 0 74 16 3412
2017 First official language - French 29 36 15 11 7 1 1 66 19 1387
2014 First official language - English 37 34 11 11 7 1 0 71 18 3728
2014 First official language - French 25 36 17 12 8 0 1 62 21 1411
2011 First official language - English 37 37 10 10 6 0 0 74 16 3865
2011 First official language - French 28 36 15 12 8 0 1 65 20 1303

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 24 11 14 13 1 8 57 30 3413
2017 First official language - French 29 33 9 11 9 1 8 68 22 1390
2014 First official language - English 26 22 10 15 18 1 8 53 36 3727
2014 First official language - French 30 32 10 11 9 1 7 67 22 1411
2011 First official language - English 27 23 9 14 19 1 7 55 35 3861
2011 First official language - French 37 27 9 11 9 1 6 69 22 1304
2008 First official language - English 31 24 8 14 16 1 5 59 32 2670
2008 First official language - French 33 31 8 12 10 1 6 68 23 884

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 34 35 18 7 4 0 1 71 12 3416
2017 First official language - French 29 41 18 7 3 0 1 71 10 1390
2014 First official language - English 33 35 20 7 4 0 1 69 11 3731
2014 First official language - French 31 39 19 7 3 0 1 71 10 1413
2011 First official language - English 33 34 20 8 5 0 1 68 13 3869
2011 First official language - French 26 37 20 10 7 0 0 63 18 1305
2008 First official language - English 26 36 21 10 6 0 1 63 15 2668
2008 First official language - French 23 37 21 13 7 0 0 59 20 886

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 23 8 7 7 3 5 77 15 3413
2017 First official language - French 35 29 11 8 7 3 7 71 17 1388
2014 First official language - English 45 22 9 6 8 4 6 74 16 3728
2014 First official language - French 31 28 10 8 9 4 9 69 19 1412
2011 First official language - English 36 27 11 8 11 3 4 68 21 3861
2011 First official language - French 31 28 11 10 10 3 7 65 23 1306

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 24 38 38 3417
2017 First official language - French 21 48 32 1386
2014 First official language - English 23 39 38 3731
2014 First official language - French 19 51 30 1412
2011 First official language - English 23 41 36 3867
2011 First official language - French 18 56 26 1304

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 17 35 26 6 11 5 823
2017 First official language - French 18 34 29 8 6 5 285
2014 First official language - English 16 35 25 11 9999 13 839
2014 First official language - French 16 39 26 12 9999 7 273
2011 First official language - English 18 33 31 7 9999 10 909
2011 First official language - French 18 30 35 7 9999 10 245
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 41 9 6 4 0 0 82 9 3414
2017 First official language - French 28 46 15 7 3 0 0 74 10 1386
2014 First official language - English 41 39 10 6 3 1 0 81 9 3730
2014 First official language - French 27 47 16 7 3 1 0 75 9 1411
2011 First official language - English 37 41 10 7 3 1 0 79 10 3862
2011 First official language - French 28 48 16 5 2 1 0 77 7 1305
2008 First official language - English 38 42 10 6 4 0 0 80 10 2670
2008 First official language - French 32 46 13 6 2 1 0 79 8 886

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 42 16 9 5 1 0 69 14 3409
2017 First official language - French 20 48 19 8 4 0 0 69 12 1389
2014 First official language - English 29 42 14 9 4 1 0 72 13 3730
2014 First official language - French 24 48 17 7 3 1 0 73 10 1413
2011 First official language - English 28 41 15 9 5 1 0 70 14 3865
2011 First official language - French 28 45 17 6 3 1 0 74 10 1300

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 22 37 18 9 1 2 27 34 3402
2017 First official language - French 10 30 37 14 6 1 2 21 41 1383
2014 First official language - English 9 25 40 17 7 1 2 25 34 3723
2014 First official language - French 9 35 33 16 5 0 2 21 45 1410
2011 First official language - English 10 25 38 17 8 1 2 26 36 3862
2011 First official language - French 11 29 35 16 6 1 2 23 41 1304
2008 First official language - English 10 30 37 15 6 1 2 21 41 2670
2008 First official language - French 10 36 33 14 5 1 1 19 47 886

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 20 29 20 13 2 3 34 35 3397
2017 First official language - French 19 27 28 13 8 3 2 22 49 1386
2014 First official language - English 13 23 30 19 10 2 2 31 38 3719
2014 First official language - French 13 26 32 17 6 3 2 24 42 1407
2011 First official language - English 12 21 29 22 12 2 2 35 34 3856
2011 First official language - French 10 23 31 21 9 3 3 32 35 1304
2008 First official language - English 12 22 30 22 9 2 2 33 35 2666
2008 First official language - French 12 28 31 18 7 3 2 26 42 886

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 23 32 17 8 2 4 27 39 3394
2017 First official language - French 21 30 29 11 4 3 3 16 53 1385
2014 First official language - English 18 24 30 15 8 2 3 24 45 3712
2014 First official language - French 19 34 29 11 3 2 3 14 55 1406
2011 First official language - English 18 25 28 16 7 3 3 25 46 3857
2011 First official language - French 18 31 28 13 5 2 3 18 52 1302
2008 First official language - English 17 25 31 16 6 2 2 23 44 2661
2008 First official language - French 17 31 32 11 5 2 2 17 50 883

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 12 32 31 15 1 3 47 19 3373
2017 First official language - French 8 20 36 23 9 1 3 34 29 1378
2014 First official language - English 6 14 32 31 13 1 3 46 21 3709
2014 First official language - French 7 20 39 23 8 1 1 33 28 1407
2011 First official language - English 7 14 32 28 15 1 3 45 22 3850
2011 First official language - French 10 24 33 20 8 2 3 29 36 1302
2008 First official language - English 7 15 34 28 13 1 2 42 23 2654
2008 First official language - French 10 26 39 14 8 1 2 22 38 886

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 23 30 16 10 1 3 28 41 3395
2017 First official language - French 19 28 28 14 8 1 3 22 49 1383
2014 First official language - English 19 25 28 16 9 1 2 25 46 3717
2014 First official language - French 21 31 28 11 5 1 2 17 53 1407
2011 First official language - English 19 26 29 14 8 2 2 24 46 3859
2011 First official language - French 22 27 27 14 6 1 3 21 51 1304
2008 First official language - English 17 25 30 16 9 2 2 26 43 2662
2008 First official language - French 20 31 26 13 7 0 3 21 52 884

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 16 27 24 16 3 5 44 27 3403
2017 First official language - French 13 24 26 20 11 3 4 33 40 1382
2014 First official language - English 9 15 28 26 16 2 4 45 26 3720
2014 First official language - French 10 20 25 25 13 3 4 41 32 1407
2011 First official language - English 10 17 29 23 15 3 4 41 28 3853
2011 First official language - French 11 23 27 20 13 3 4 35 36 1301
2008 First official language - English 12 19 28 22 12 2 4 37 34 2664
2008 First official language - French 13 25 23 21 11 3 4 34 41 885

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 20 33 16 11 3 4 28 36 3398
2017 First official language - French 15 26 34 14 6 3 2 21 43 1383
2014 First official language - English 14 22 32 16 9 3 3 27 39 3723
2014 First official language - French 12 26 34 15 6 4 4 22 41 1408

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 29 9 13 7 1 0 70 20 3419
2017 First official language - French 37 40 10 8 4 0 0 78 12 1388
2014 First official language - English 43 28 8 12 9 1 0 71 21 3728
2014 First official language - French 42 37 9 7 4 0 0 79 12 1412

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 37 9 9 4 0 0 78 14 3405
2017 First official language - French 34 48 9 6 3 0 0 82 9 1388
2014 First official language - English 40 37 9 9 4 0 0 78 14 3728
2014 First official language - French 37 47 9 4 2 0 0 85 6 1413

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 35 13 4 3 2 0 80 7 3412
2017 First official language - French 30 44 16 3 3 3 1 77 6 1387
2014 First official language - English 50 30 11 3 2 2 0 83 6 3731
2014 First official language - French 37 42 12 3 2 3 1 83 5 1413

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 38 39 12 6 3 1 0 79 9 3416
2017 First official language - French 30 47 14 5 2 3 0 79 7 1384
2014 First official language - English 45 35 10 6 3 1 0 81 9 3732
2014 First official language - French 33 45 13 4 2 3 0 80 6 1411
2011 First official language - English 32 39 14 7 6 2 0 72 13 3863
2011 First official language - French 29 45 15 6 2 4 0 76 8 1305

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 36 9 7 4 0 0 80 11 3412
2017 First official language - French 32 46 12 7 3 0 0 78 10 1388
2014 First official language - English 48 33 9 6 4 0 0 81 10 3729
2014 First official language - French 36 44 13 4 3 0 0 80 7 1410
2011 First official language - English 37 37 12 7 6 1 0 75 13 3860
2011 First official language - French 33 43 15 6 3 0 0 76 9 1303
2008 First official language - English 31 40 13 9 7 0 0 71 16 2670
2008 First official language - French 27 42 18 8 5 0 0 69 13 883

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 31 15 12 9 3 3 61 23 3418
2017 First official language - French 18 34 19 13 8 5 3 56 22 1389
2014 First official language - English 30 32 12 12 9 2 2 65 22 3727
2014 First official language - French 22 35 17 12 7 4 3 61 21 1413

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 40 9 4 2 2 0 85 6 3406
2017 First official language - French 26 52 14 4 2 2 0 80 6 1386
2014 First official language - English 46 38 8 4 2 2 0 86 6 3730
2014 First official language - French 29 53 11 3 1 2 0 85 4 1410
2011 First official language - English 41 38 10 6 2 2 0 81 8 3861
2011 First official language - French 29 47 14 4 2 3 0 79 6 1300

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 37 10 7 4 2 1 79 11 3407
2017 First official language - French 25 47 12 10 3 2 1 74 14 1386
2014 First official language - English 45 35 8 6 3 1 1 82 9 3732
2014 First official language - French 30 48 10 7 3 2 1 79 10 1412
2011 First official language - English 39 35 10 7 5 3 1 76 13 3863
2011 First official language - French 31 41 11 8 5 3 1 76 13 1301
2008 First official language - English 29 31 13 12 9 5 1 64 22 2667
2008 First official language - French 21 40 15 12 6 5 1 65 19 885

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 37 18 10 5 3 1 67 15 3413
2017 First official language - French 16 37 24 12 5 4 1 56 18 1388
2014 First official language - English 32 35 17 9 4 2 1 69 13 3726
2014 First official language - French 21 38 21 10 3 5 2 63 14 1412
2011 First official language - English 21 38 19 11 7 3 1 62 18 3868
2011 First official language - French 20 39 21 9 4 5 2 64 14 1305

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 25 16 17 16 6 2 47 36 3404
2017 First official language - French 12 34 18 15 10 8 2 51 28 1384
2014 First official language - English 18 23 16 18 17 6 1 45 38 3731
2014 First official language - French 13 29 21 16 12 7 2 46 31 1411
2011 First official language - English 15 23 16 19 18 8 2 42 41 3869
2011 First official language - French 14 31 19 15 9 10 2 51 27 1305

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 48 4 14 7 0 0 75 21 3417
2017 First official language - French 24 53 8 10 5 0 0 77 15 1389
2014 First official language - English 28 49 4 15 5 0 0 76 20 3727
2014 First official language - French 27 50 8 11 4 0 0 77 16 1413
2011 First official language - English 24 49 4 16 6 0 0 73 23 3872
2011 First official language - French 26 50 8 13 3 0 0 76 16 1304
2008 First official language - English 30 49 4 12 5 0 0 79 17 2671
2008 First official language - French 33 48 7 10 2 0 0 81 12 885

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 35 5 11 5 0 0 79 16 3406
2017 First official language - French 31 42 10 10 6 0 0 73 16 1389
2014 First official language - English 45 34 6 10 5 0 0 79 15 3727
2014 First official language - French 34 38 9 12 7 0 0 72 19 1412
2011 First official language - English 40 38 7 9 5 0 0 78 15 3866
2011 First official language - French 34 40 12 9 4 0 0 75 13 1303

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 36 7 7 3 0 0 83 10 3409
2017 First official language - French 35 50 7 6 1 0 0 86 7 1388
2014 First official language - English 47 36 7 7 3 0 0 84 10 3726
2014 First official language - French 35 46 9 7 2 0 0 81 9 1410

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 77 17 3 2 1 0 1 95 2 3414
2017 First official language - French 44 41 7 6 2 0 0 85 8 1388
2014 First official language - English 78 16 3 2 1 0 1 95 2 3728
2014 First official language - French 45 40 5 7 2 1 0 86 9 1411
2011 First official language - English 78 16 3 2 1 0 1 95 3 3871
2011 First official language - French 49 36 7 6 2 0 0 85 8 1304
2008 First official language - English 78 16 3 1 1 0 1 95 2 2667
2008 First official language - French 50 37 5 6 1 0 0 88 7 884

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 15 3 2 1 0 1 95 3 3415
2017 First official language - French 38 33 9 13 7 0 0 71 20 1387
2014 First official language - English 79 14 3 2 1 0 1 95 3 3726
2014 First official language - French 39 30 9 13 8 0 1 70 21 1413
2011 First official language - English 80 13 3 2 1 0 1 95 3 3871
2011 First official language - French 45 25 8 13 9 0 0 71 22 1303
2008 First official language - English 80 14 2 2 1 0 1 95 3 2665
2008 First official language - French 40 26 9 16 10 0 0 65 26 885

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 10 4 1 1 0 3 94 2 3415
2017 First official language - French 50 25 7 9 6 0 3 77 15 1390
2014 First official language - English 82 9 3 1 1 0 3 95 2 3728
2014 First official language - French 57 20 5 7 8 0 2 79 15 1413
2011 First official language - English 80 10 4 1 1 0 4 94 2 3867
2011 First official language - French 55 20 6 9 7 0 3 77 17 1303
2008 First official language - English 76 8 4 1 2 0 9 92 3 2668
2008 First official language - French 54 17 7 9 10 0 3 73 20 885

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 84 9 3 1 1 0 3 96 1 3411
2017 First official language - French 68 18 4 4 4 0 2 88 7 1389
2014 First official language - English 84 8 3 1 1 0 3 96 1 3730
2014 First official language - French 68 17 4 4 4 0 2 88 8 1413
2011 First official language - English 83 8 3 1 1 0 4 95 2 3861
2011 First official language - French 68 16 3 5 4 0 3 87 10 1305
2008 First official language - English 83 5 3 1 1 0 7 95 2 2668
2008 First official language - French 69 13 4 5 7 0 2 84 12 883

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 72 15 6 1 1 1 4 92 2 3414
2017 First official language - French 37 32 10 9 5 2 4 74 15 1388
2014 First official language - English 73 13 6 1 1 1 5 92 2 3730
2014 First official language - French 39 28 10 10 5 3 5 73 16 1412

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 13 4 1 1 2 3 94 1 3409
2017 First official language - French 43 38 8 5 3 2 1 84 8 1388
2014 First official language - English 76 12 5 1 1 2 3 93 2 3730
2014 First official language - French 44 34 8 6 5 2 1 81 11 1411
2011 First official language - English 76 13 6 1 0 2 3 93 1 3863
2011 First official language - French 48 34 7 6 3 1 1 84 9 1302
2008 First official language - English 75 13 5 1 1 2 3 93 2 2672
2008 First official language - French 44 34 9 8 4 1 1 80 11 885

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 18 82 3410
2017 First official language - French 17 83 1388
2014 First official language - English 20 80 3717
2014 First official language - French 19 81 1413

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 610
2017 First official language - French 48 230
2014 First official language - English 51 730
2014 First official language - French 45 265

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 63 610
2017 First official language - French 59 230
2014 First official language - English 59 730
2014 First official language - French 56 265

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 610
2017 First official language - French 6 230
2014 First official language - English 8 730
2014 First official language - French 7 265

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 230

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 610
2017 First official language - French 3 230
2014 First official language - English 4 730

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 610
2017 First official language - French 11 230
2014 First official language - English 18 730
2014 First official language - French 13 265

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 610
2017 First official language - French 5 230
2014 First official language - English 4 730
2014 First official language - French 5 265

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 611
2017 First official language - French 33 230
2014 First official language - English 40 730
2014 First official language - French 35 266

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 42 611
2017 First official language - French 40 230
2014 First official language - English 38 730
2014 First official language - French 41 266

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 611
2017 First official language - French 42 230
2014 First official language - English 44 730
2014 First official language - French 33 266

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 41 611
2017 First official language - French 39 230
2014 First official language - English 40 730
2014 First official language - French 36 266

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 33 611
2017 First official language - French 26 230
2014 First official language - English 30 730
2014 First official language - French 23 266

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 611
2017 First official language - French 59 230
2014 First official language - English 51 730
2014 First official language - French 65 266

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 611
2017 First official language - French 33 230
2014 First official language - English 33 730
2014 First official language - French 32 266

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 611
2014 First official language - English 1 730

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 611
2017 First official language - French 7 230
2014 First official language - English 8 730
2014 First official language - French 6 266

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 611
2017 First official language - French 12 230
2014 First official language - English 12 730
2014 First official language - French 10 266

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 611
2017 First official language - French 44 230
2014 First official language - English 51 730
2014 First official language - French 36 266

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 611
2017 First official language - French 20 230
2014 First official language - English 36 730
2014 First official language - French 24 266

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 611
2017 First official language - French 11 230
2014 First official language - English 14 730
2014 First official language - French 11 266

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 611
2017 First official language - French 66 230
2014 First official language - English 55 731
2014 First official language - French 52 266

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 611
2017 First official language - French 30 230
2014 First official language - English 31 731
2014 First official language - French 30 266

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 611
2017 First official language - French 9 230
2014 First official language - English 9 731
2014 First official language - French 10 266

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 611
2017 First official language - French 24 230
2014 First official language - English 21 731
2014 First official language - French 29 266

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 611
2017 First official language - French 14 230
2014 First official language - English 14 731
2014 First official language - French 17 266

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 611
2017 First official language - French 10 230
2014 First official language - English 8 731
2014 First official language - French 10 266

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 611
2017 First official language - French 11 230
2014 First official language - English 16 731
2014 First official language - French 18 266

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 611
2017 First official language - French 11 230
2014 First official language - English 9 731
2014 First official language - French 10 266

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 611
2017 First official language - French 18 230
2014 First official language - English 24 731
2014 First official language - French 20 266

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 557
2017 First official language - French 13 207
2014 First official language - English 12 672
2014 First official language - French 16 241

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 557
2017 First official language - French 15 207
2014 First official language - English 19 672
2014 First official language - French 18 241

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 557
2017 First official language - French 12 207
2014 First official language - English 12 672
2014 First official language - French 16 241

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 557
2017 First official language - French 8 207
2014 First official language - English 8 672
2014 First official language - French 13 241

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 557
2017 First official language - French 15 207
2014 First official language - English 9 672
2014 First official language - French 17 241

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 557
2017 First official language - French 14 207
2014 First official language - English 9 672
2014 First official language - French 12 241

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 557
2017 First official language - French 14 207
2014 First official language - English 10 672
2014 First official language - French 8 241

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 557
2017 First official language - French 13 207
2014 First official language - English 6 672
2014 First official language - French 5 241

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 557
2017 First official language - French 19 207
2014 First official language - English 8 672
2014 First official language - French 12 241

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 557
2017 First official language - French 19 207
2014 First official language - English 25 672
2014 First official language - French 16 241

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 557
2017 First official language - French 8 207
2014 First official language - English 11 672
2014 First official language - French 8 241

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 49 557
2017 First official language - French 35 207
2014 First official language - English 46 672
2014 First official language - French 39 241

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 557
2014 First official language - English 2 672

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 54 557
2017 First official language - French 40 207
2014 First official language - English 54 672
2014 First official language - French 38 241

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 1 557

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 557
2017 First official language - French 13 207
2014 First official language - English 12 672
2014 First official language - French 14 241

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 610
2017 First official language - French 95 5 229

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 20 20 10 10 19 6 48 26 3417
2017 First official language - French 12 23 19 9 8 23 6 50 23 1388
2014 First official language - English 19 21 19 9 9 19 5 52 23 3730
2014 First official language - French 13 23 20 10 6 21 8 50 22 1413

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 31 17 9 6 7 1 65 17 3416
2017 First official language - French 20 42 18 7 5 8 1 67 13 1387
2014 First official language - English 32 32 17 7 6 6 1 68 13 3729
2014 First official language - French 23 40 18 7 4 7 0 68 12 1412
2011 First official language - English 31 36 15 8 5 4 0 70 14 3868
2011 First official language - French 28 43 15 6 3 5 0 75 10 1303

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 9 91 3411
2017 First official language - French 8 92 1387
2014 First official language - English 9 91 3727
2014 First official language - French 7 93 1411

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 316
2017 First official language - French 37 103
2014 First official language - English 38 327
2014 First official language - French 34 105

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 79 316
2017 First official language - French 84 103
2014 First official language - English 80 327
2014 First official language - French 81 105

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 316
2014 First official language - English 4 327

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 103
2014 First official language - French 0 105

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 316
2017 First official language - French 5 103
2014 First official language - English 5 327

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 316
2014 First official language - English 12 327
2014 First official language - French 5 105

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 316
2017 First official language - French 7 103
2014 First official language - English 5 327
2014 First official language - French 9 105

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 31 316
2017 First official language - French 21 104
2014 First official language - English 21 326
2014 First official language - French 13 105

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 316
2017 First official language - French 33 104
2014 First official language - English 24 326
2014 First official language - French 16 105

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 21 316
2017 First official language - French 15 104
2014 First official language - English 14 326
2014 First official language - French 10 105

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 316
2017 First official language - French 5 104
2014 First official language - English 8 326

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 316
2017 First official language - French 14 104
2014 First official language - English 27 326
2014 First official language - French 22 105

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 316
2017 First official language - French 22 104
2014 First official language - English 25 326
2014 First official language - French 18 105

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 First official language - English 3 326

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 316
2014 First official language - English 9 326

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 316
2017 First official language - French 19 104
2014 First official language - English 16 326
2014 First official language - French 25 105

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 104

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 316
2017 First official language - French 7 104
2014 First official language - English 12 326
2014 First official language - French 5 105

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2014 First official language - English 0 326

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 316
2017 First official language - French 24 104
2014 First official language - English 24 326
2014 First official language - French 40 105

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 318
2017 First official language - French 39 103
2014 First official language - English 31 327
2014 First official language - French 34 105

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 318
2017 First official language - French 16 103
2014 First official language - English 17 327
2014 First official language - French 23 105

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 318
2017 First official language - French 5 103
2014 First official language - English 5 327
2014 First official language - French 5 105

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 318
2017 First official language - French 20 103
2014 First official language - English 19 327
2014 First official language - French 32 105

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 318
2017 First official language - French 5 103
2014 First official language - English 8 327
2014 First official language - French 8 105

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 318
2017 First official language - French 10 103
2014 First official language - English 8 327
2014 First official language - French 5 105

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 318
2017 First official language - French 11 103
2014 First official language - English 8 327
2014 First official language - French 7 105

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 318
2017 First official language - French 7 103
2014 First official language - English 9 327
2014 First official language - French 6 105

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 318
2017 First official language - French 38 103
2014 First official language - English 47 327
2014 First official language - French 38 105

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 296
2017 First official language - French 5 93
2014 First official language - English 4 302
2014 First official language - French 7 100

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 296
2017 First official language - French 17 93
2014 First official language - English 19 302
2014 First official language - French 9 100

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 296
2014 First official language - English 4 302
2014 First official language - French 7 100

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 296
2014 First official language - French 5 100

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 296
2017 First official language - French 5 93

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 5 296
2014 First official language - English 4 302
2014 First official language - French 6 100

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 296
2017 First official language - French 5 93
2014 First official language - English 7 302
2014 First official language - French 8 100

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 296
2017 First official language - French 14 93
2014 First official language - English 6 302
2014 First official language - French 12 100

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 296
2017 First official language - French 15 93
2014 First official language - English 7 302
2014 First official language - French 8 100

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 296
2017 First official language - French 14 93
2014 First official language - English 27 302
2014 First official language - French 16 100

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 296
2017 First official language - French 13 93
2014 First official language - English 9 302
2014 First official language - French 14 100

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 46 296
2017 First official language - French 38 93
2014 First official language - English 51 302
2014 First official language - French 41 100

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 3 296

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 296
2017 First official language - French 49 93
2014 First official language - English 65 302
2014 First official language - French 54 100

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 2 296

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 296
2017 First official language - French 12 93
2014 First official language - English 9 302
2014 First official language - French 11 100

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 320
2017 First official language - French 92 8 102

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 18 22 4 4 26 6 55 12 3412
2017 First official language - French 13 23 20 4 3 32 5 57 11 1388
2014 First official language - English 21 18 22 4 4 26 6 58 11 3731
2014 First official language - French 13 25 19 4 3 30 7 60 11 1411

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 30 18 5 4 10 1 71 9 3409
2017 First official language - French 22 41 17 5 3 12 1 72 9 1387
2014 First official language - English 35 31 17 4 3 9 1 74 8 3728
2014 First official language - French 24 41 16 4 2 12 1 74 7 1410
2011 First official language - English 36 36 14 4 3 6 0 77 8 3868
2011 First official language - French 30 45 15 4 1 6 0 79 5 1303

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 16 84 3411
2017 First official language - French 14 86 1388
2014 First official language - English 16 84 3726
2014 First official language - French 12 88 1408

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 74 26 562
2017 First official language - French 74 26 197
2014 First official language - English 75 25 577
2014 First official language - French 72 28 163

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 33 4 8 3 0 1 84 12 417
2017 First official language - French 44 40 7 7 2 1 0 84 9 145
2014 First official language - English 48 35 6 7 4 1 0 83 11 434
2014 First official language - French 44 38 9 7 1 0 0 82 8 117

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 50 7 5 2 2 4 85 8 3418
2017 First official language - French 16 52 15 9 2 2 4 73 11 1389
2014 First official language - English 32 52 6 4 1 1 4 88 6 3731
2014 First official language - French 17 56 15 6 2 1 3 76 8 1413
2011 First official language - English 29 55 6 5 1 1 4 87 6 3865
2011 First official language - French 17 56 15 7 1 1 3 76 8 1303
2008 First official language - English 27 54 8 6 2 1 3 84 8 2673
2008 First official language - French 18 53 16 7 1 1 3 74 9 886

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 23 22 12 9 19 5 43 28 3409
2017 First official language - French 8 27 23 11 5 19 7 47 22 1386
2014 First official language - English 11 27 23 12 7 15 5 47 24 3730
2014 First official language - French 7 29 26 11 5 16 6 46 21 1412
2011 First official language - English 10 28 23 12 7 16 3 47 24 3864
2011 First official language - French 7 26 26 12 6 18 5 42 24 1304

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 30 11 4 3 7 4 80 7 3416
2017 First official language - French 31 45 11 3 1 5 4 83 4 1387
2014 First official language - English 41 32 10 4 2 6 4 81 7 3730
2014 First official language - French 30 46 11 3 1 4 4 83 5 1413
2011 First official language - English 40 33 10 5 3 6 4 80 9 3866
2011 First official language - French 36 43 9 4 1 4 3 85 5 1304
2008 First official language - English 37 36 10 4 3 7 3 81 8 2667
2008 First official language - French 29 46 12 4 2 4 3 81 6 884

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 30 15 8 5 11 4 68 15 3404
2017 First official language - French 23 41 15 6 3 8 4 73 10 1389
2014 First official language - English 30 32 14 7 4 10 4 71 13 3731
2014 First official language - French 23 42 16 6 3 6 3 72 10 1412
2011 First official language - English 27 32 14 8 6 9 3 67 16 3864
2011 First official language - French 24 41 16 6 3 7 3 72 11 1304
2008 First official language - English 28 32 14 10 7 7 3 66 19 2667
2008 First official language - French 27 40 16 7 4 4 3 72 11 883
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 25 8 7 6 1 0 78 14 3414
2017 First official language - French 44 35 10 6 4 0 0 80 10 1388

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 24 10 5 5 2 0 79 11 3416
2017 First official language - French 44 33 12 6 4 1 0 78 10 1388

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 41 14 8 5 2 0 73 13 3412
2017 First official language - French 24 44 19 7 3 3 0 70 10 1385

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 37 16 14 10 1 0 58 25 3413
2017 First official language - French 13 38 23 15 9 1 0 52 24 1385

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 26 22 15 17 0 1 45 33 3411
2017 First official language - French 11 18 22 17 29 0 2 30 48 1389

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 29 24 15 11 0 1 50 26 3413
2017 First official language - French 11 27 33 18 11 0 0 38 29 1384

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 33 19 11 6 1 3 63 17 3405
2017 First official language - French 16 30 29 15 8 1 2 47 24 1377

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 24 22 17 15 1 2 44 33 3416
2017 First official language - French 14 22 25 22 15 1 1 36 38 1385

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 26 13 6 4 0 7 75 11 3407
2017 First official language - French 33 28 17 8 6 1 7 66 16 1379

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 32 23 12 8 0 0 57 20 3404
2017 First official language - French 21 28 26 15 10 0 0 49 25 1384

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 34 22 10 6 1 1 61 16 3396
2017 First official language - French 21 33 25 14 5 1 1 56 19 1384

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 20 33 23 13 8 1 1 54 22 3398
2017 First official language - French 16 29 29 16 8 1 1 46 24 1384

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 34 20 12 8 0 1 59 20 3402
2017 First official language - French 18 34 25 13 7 1 1 54 21 1383

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 32 21 11 8 1 1 59 19 3393
2017 First official language - French 19 34 25 12 8 0 2 54 20 1381

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 53 26 11 5 3 0 1 80 8 3415
2017 First official language - French 48 26 14 7 2 0 2 76 10 1387

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 68 16 6 4 4 1 2 86 8 3412
2017 First official language - French 62 17 7 6 5 1 3 82 11 1388

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 30 10 5 3 0 1 82 8 3401
2017 First official language - French 46 28 13 7 4 0 2 76 11 1388

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 54 23 10 6 5 0 1 78 11 3403
2017 First official language - French 52 21 11 8 6 0 3 75 14 1388

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 14 5 2 1 0 26 88 5 3411
2017 First official language - French 46 14 6 3 2 1 29 85 6 1382

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 59 22 8 2 1 1 6 87 4 3392
2017 First official language - French 58 22 8 4 1 0 6 86 5 1381

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 21 9 5 6 1 3 79 12 3408
2017 First official language - French 60 18 8 4 5 0 4 81 10 1387

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 32 11 4 2 0 2 82 6 3405
2017 First official language - French 43 31 16 5 2 0 2 76 8 1387

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 31 39 13 6 0 0 42 19 3419
2017 First official language - French 8 28 43 16 5 0 0 36 21 1390

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 19 42 22 8 0 1 30 28 3404
2017 First official language - French 5 19 42 23 11 0 0 34 25 1386
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 27 22 12 12 3 0 25 75 3417
2017 First official language - French 18 24 25 15 15 2 1 19 81 1388

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 2456
2017 First official language - French 20 1097

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 2456
2017 First official language - French 34 1097

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 2456
2017 First official language - French 23 1097

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 2456
2017 First official language - French 59 1097

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 2456
2017 First official language - French 12 1097

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 2456
2017 First official language - French 37 1097

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 5 46 20 12 4 13 2421
2017 First official language - French 4 41 20 12 6 19 1079

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 10 24 15 18 24 2 7 37 46 2469
2017 First official language - French 7 17 17 19 28 2 10 27 54 1100

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 12 13 18 47 2 5 16 70 2468
2017 First official language - French 3 8 13 22 47 1 6 12 74 1098
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