2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 50 3 11 8 2 0 78 19 64
2017 IS-03 9 55 9 27 0 0 0 64 27 11
2017 IS-04 17 50 6 6 22 0 0 67 28 18
2017 IS-05 30 48 0 13 4 5 0 82 18 23
2014 IS 27 47 12 9 5 0 0 74 14 66
2014 IS-03 15 38 23 8 15 0 0 54 23 13
2014 IS-05 33 41 19 7 0 0 0 74 7 27
2014 IS-06 15 69 0 15 0 0 0 85 15 13
2011 IS 39 38 4 16 3 0 0 77 19 79
2011 IS-03 23 23 8 31 15 0 0 46 46 13
2011 IS-04 54 17 8 21 0 0 0 71 21 24
2011 IS-05 24 71 0 5 0 0 0 95 5 21
2011 IS-06 54 23 0 23 0 0 0 77 23 13
2008 IS 40 35 11 9 5 0 0 75 15 55
2008 IS-03 42 25 17 8 8 0 0 67 17 12
2008 IS-04 21 50 14 7 7 0 0 71 14 14
2008 IS-05 42 42 5 5 5 0 0 84 11 19

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 42 12 6 11 2 0 70 18 64
2017 IS-03 36 36 27 0 0 0 0 73 0 11
2017 IS-04 17 44 6 6 28 0 0 61 33 18
2017 IS-05 21 48 9 13 4 5 0 73 18 23

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 36 48 8 5 3 0 0 84 8 64
2017 IS-03 27 55 18 0 0 0 0 82 0 11
2017 IS-04 33 44 0 17 6 0 0 78 22 18
2017 IS-05 34 48 13 0 4 0 0 83 4 23
2014 IS 58 29 8 6 0 0 0 86 6 66
2014 IS-03 62 15 15 8 0 0 0 77 8 13
2014 IS-05 44 44 4 7 0 0 0 89 7 27
2014 IS-06 69 23 8 0 0 0 0 92 0 13
2011 IS 52 39 5 4 0 0 0 91 4 79
2011 IS-03 46 23 15 15 0 0 0 69 15 13
2011 IS-04 50 42 4 4 0 0 0 92 4 24
2011 IS-05 43 52 5 0 0 0 0 95 0 21
2011 IS-06 69 31 0 0 0 0 0 100 0 13

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 34 42 6 11 6 0 0 76 17 64
2017 IS-03 36 27 27 0 9 0 0 64 9 11
2017 IS-04 22 44 6 17 11 0 0 67 28 18
2017 IS-05 34 48 0 13 4 0 0 83 17 23
2014 IS 41 41 8 8 3 0 0 82 11 66
2014 IS-03 31 38 15 15 0 0 0 69 15 13
2014 IS-05 33 52 4 7 4 0 0 85 11 27
2014 IS-06 53 31 15 0 0 0 0 85 0 13
2011 IS 44 41 9 6 0 0 0 85 6 79
2011 IS-03 23 38 15 23 0 0 0 62 23 13
2011 IS-04 50 33 13 4 0 0 0 83 4 24
2011 IS-05 48 48 5 0 0 0 0 95 0 21
2011 IS-06 54 31 8 8 0 0 0 85 8 13
2008 IS 51 31 4 9 5 0 0 82 15 55
2008 IS-03 50 17 0 25 8 0 0 67 33 12
2008 IS-04 43 36 7 7 7 0 0 79 14 14
2008 IS-05 58 32 5 0 5 0 0 89 5 19

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 40 10 13 10 2 0 67 23 63
2017 IS-03 27 36 18 18 0 0 0 64 18 11
2017 IS-04 22 33 17 11 17 0 0 56 28 18
2017 IS-05 26 46 5 14 5 5 0 76 19 22
2014 IS 46 43 4 3 1 1 0 91 5 67
2014 IS-03 54 31 8 0 0 8 0 92 0 13
2014 IS-05 48 44 4 4 0 0 0 93 4 27
2014 IS-06 36 57 7 0 0 0 0 93 0 14
2011 IS 36 40 13 8 3 1 0 77 10 78
2011 IS-03 15 23 31 23 8 0 0 38 31 13
2011 IS-04 35 35 22 4 0 4 0 73 5 23
2011 IS-05 33 62 5 0 0 0 0 95 0 21
2011 IS-06 23 54 0 15 8 0 0 77 23 13

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 32 32 10 14 11 2 0 64 26 63
2017 IS-03 27 36 9 27 0 0 0 64 27 11
2017 IS-04 22 33 11 11 22 0 0 56 33 18
2017 IS-05 31 32 14 14 5 5 0 66 19 22
2014 IS 51 37 6 4 1 0 0 88 6 67
2014 IS-03 54 31 15 0 0 0 0 85 0 13
2014 IS-05 56 30 7 7 0 0 0 85 7 27
2014 IS-06 43 57 0 0 0 0 0 100 0 14
2011 IS 40 42 9 6 3 0 0 82 9 78
2011 IS-03 8 46 15 23 8 0 0 54 31 13
2011 IS-04 39 48 13 0 0 0 0 87 0 23
2011 IS-05 48 48 5 0 0 0 0 95 0 21
2011 IS-06 38 31 8 15 8 0 0 69 23 13
2008 IS 38 38 13 5 5 0 0 76 11 55
2008 IS-03 25 33 17 17 8 0 0 58 25 12
2008 IS-04 43 43 7 7 0 0 0 86 7 14
2008 IS-05 58 32 5 0 5 0 0 89 5 19

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 27 20 8 13 8 0 56 23 63
2017 IS-03 0 36 36 9 0 18 0 44 11 11
2017 IS-04 11 28 22 17 17 6 0 41 35 18
2017 IS-05 27 32 17 0 14 9 0 66 15 22
2014 IS 33 32 13 15 3 4 0 67 19 67
2014 IS-03 31 23 8 31 8 0 0 54 38 13
2014 IS-05 30 33 19 19 0 0 0 63 19 27
2014 IS-06 28 50 14 0 0 7 0 85 0 14
2011 IS 31 40 9 10 8 3 0 72 18 78
2011 IS-03 0 54 8 23 15 0 0 54 38 13
2011 IS-04 35 30 17 13 4 0 0 65 17 23
2011 IS-05 24 57 10 10 0 0 0 81 10 21
2011 IS-06 31 38 0 0 23 8 0 75 25 13
2008 IS 25 38 16 11 5 4 0 66 17 55
2008 IS-03 8 25 33 25 8 0 0 33 33 12
2008 IS-04 29 29 29 0 7 7 0 62 8 14
2008 IS-05 42 47 0 5 5 0 0 89 11 19
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 43 32 9 11 3 2 0 76 14 64
2017 IS-03 55 36 0 9 0 0 0 91 9 11
2017 IS-04 28 33 6 22 6 6 0 65 29 18
2017 IS-05 48 31 13 9 0 0 0 78 9 23
2014 IS 45 38 12 3 2 0 0 83 5 66
2014 IS-03 23 46 23 0 8 0 0 69 8 13
2014 IS-05 63 26 11 0 0 0 0 89 0 27
2014 IS-06 23 62 8 8 0 0 0 85 8 13
2011 IS 47 25 15 8 4 1 0 73 12 79
2011 IS-03 15 38 23 8 8 8 0 58 17 13
2011 IS-04 46 21 21 4 8 0 0 67 13 24
2011 IS-05 52 19 10 19 0 0 0 71 19 21
2011 IS-06 54 46 0 0 0 0 0 100 0 13
2008 IS 45 35 7 4 5 4 0 83 9 55
2008 IS-03 42 42 8 0 8 0 0 83 8 12
2008 IS-04 57 21 0 7 7 7 0 85 15 14
2008 IS-05 47 37 5 0 5 5 0 89 6 19

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 43 35 3 13 5 2 0 79 18 64
2017 IS-03 36 45 0 0 9 9 0 90 10 11
2017 IS-04 22 50 0 22 6 0 0 72 28 18
2017 IS-05 52 31 9 9 0 0 0 83 9 23
2014 IS 45 35 11 9 0 0 0 80 9 66
2014 IS-03 23 46 23 8 0 0 0 69 8 13
2014 IS-05 59 30 7 4 0 0 0 89 4 27
2014 IS-06 31 54 8 8 0 0 0 85 8 13
2011 IS 47 32 10 5 6 0 0 78 11 79
2011 IS-03 15 46 23 8 8 0 0 62 15 13
2011 IS-04 29 50 8 0 13 0 0 79 13 24
2011 IS-05 57 19 10 10 5 0 0 76 14 21
2011 IS-06 77 23 0 0 0 0 0 100 0 13
2008 IS 45 40 4 11 0 0 0 85 11 55
2008 IS-03 25 58 8 8 0 0 0 83 8 12
2008 IS-04 71 14 0 14 0 0 0 86 14 14
2008 IS-05 58 32 5 5 0 0 0 89 5 19

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 50 25 13 8 5 0 0 75 13 64
2017 IS-03 36 36 18 9 0 0 0 73 9 11
2017 IS-04 39 11 22 17 11 0 0 50 28 18
2017 IS-05 52 40 4 4 0 0 0 91 4 23
2014 IS 54 31 9 5 2 0 0 85 6 66
2014 IS-03 38 38 15 0 8 0 0 77 8 13
2014 IS-05 67 22 7 4 0 0 0 89 4 27
2014 IS-06 53 31 0 15 0 0 0 85 15 13

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 22 24 21 13 13 6 2 50 28 63
2017 IS-03 18 27 27 0 9 9 9 56 11 11
2017 IS-04 11 28 28 17 17 0 0 39 33 18
2017 IS-05 22 23 23 14 9 9 0 50 25 22
2014 IS 26 47 17 3 2 6 0 77 5 66
2014 IS-03 23 46 15 0 0 15 0 82 0 13
2014 IS-05 22 59 11 0 0 7 0 88 0 27
2014 IS-06 24 46 23 8 0 0 0 69 8 13
2011 IS 23 35 18 16 4 4 0 61 21 79
2011 IS-03 15 8 46 23 0 8 0 25 25 13
2011 IS-04 13 50 17 21 0 0 0 63 21 24
2011 IS-05 33 33 14 5 5 10 0 74 11 21
2011 IS-06 15 46 8 15 15 0 0 62 31 13

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 22 28 14 11 18 5 2 54 31 63
2017 IS-03 27 27 9 9 18 0 9 60 30 11
2017 IS-04 17 17 17 17 28 6 0 35 47 18
2017 IS-05 19 36 18 9 9 9 0 60 20 22
2014 IS 26 50 11 11 3 0 0 76 14 66
2014 IS-03 23 62 15 0 0 0 0 85 0 13
2014 IS-05 33 44 11 11 0 0 0 78 11 27
2014 IS-06 0 62 15 23 0 0 0 62 23 13
2011 IS 23 38 14 18 8 0 0 61 25 79
2011 IS-03 8 15 31 31 15 0 0 23 46 13
2011 IS-04 8 46 17 25 4 0 0 54 29 24
2011 IS-05 24 52 5 10 10 0 0 76 19 21
2011 IS-06 31 38 8 15 8 0 0 69 23 13
2008 IS 25 31 18 15 9 2 0 57 24 55
2008 IS-03 17 25 17 25 17 0 0 42 42 12
2008 IS-04 50 14 14 7 7 7 0 69 15 14
2008 IS-05 26 42 21 5 5 0 0 68 11 19

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 35 16 11 14 5 2 56 27 63
2017 IS-03 9 36 9 18 9 9 9 56 33 11
2017 IS-04 17 22 22 11 22 6 0 41 35 18
2017 IS-05 14 46 18 8 9 5 0 63 18 22
2014 IS 18 44 18 15 3 2 0 63 19 66
2014 IS-03 23 31 38 0 0 8 0 58 0 13
2014 IS-05 19 56 11 15 0 0 0 74 15 27
2014 IS-06 8 46 8 39 0 0 0 53 39 13
2011 IS 14 30 27 19 9 1 0 45 28 79
2011 IS-03 8 8 38 31 8 8 0 17 42 13
2011 IS-04 8 29 38 17 8 0 0 38 25 24
2011 IS-05 14 43 19 14 10 0 0 57 24 21
2011 IS-06 8 38 15 23 15 0 0 46 38 13
2008 IS 11 36 11 16 13 13 0 54 33 55
2008 IS-03 0 25 25 17 25 8 0 27 45 12
2008 IS-04 21 43 0 7 7 21 0 82 18 14
2008 IS-05 16 42 11 21 5 5 0 61 28 19

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 33 16 16 11 6 0 54 29 63
2017 IS-03 9 36 9 27 9 9 0 50 40 11
2017 IS-04 17 11 22 17 22 11 0 31 44 18
2017 IS-05 14 45 14 14 9 4 0 62 24 22
2014 IS 24 52 11 9 2 3 0 78 11 66
2014 IS-03 8 54 31 0 0 8 0 67 0 13
2014 IS-05 33 56 0 11 0 0 0 89 11 27
2014 IS-06 23 46 15 16 0 0 0 69 16 13
2011 IS 18 41 15 15 5 6 0 62 22 79
2011 IS-03 0 38 15 31 0 15 0 45 36 13
2011 IS-04 8 38 29 8 8 8 0 50 18 24
2011 IS-05 24 43 5 19 5 5 0 70 25 21
2011 IS-06 8 69 0 15 8 0 0 77 23 13
2008 IS 16 29 22 9 11 13 0 52 23 55
2008 IS-03 8 25 25 17 17 8 0 36 36 12
2008 IS-04 29 29 21 7 7 7 0 62 15 14
2008 IS-05 21 37 26 11 5 0 0 58 16 19

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 14 28 19 21 18 0 0 43 38 63
2017 IS-03 0 45 9 18 27 0 0 45 45 11
2017 IS-04 11 22 22 17 28 0 0 33 44 18
2017 IS-05 18 28 23 22 9 0 0 46 31 22
2014 IS 11 55 15 15 3 2 0 66 19 66
2014 IS-03 8 46 31 15 0 0 0 54 15 13
2014 IS-05 11 59 15 11 0 4 0 73 12 27
2014 IS-06 0 69 8 15 8 0 0 69 23 13
2011 IS 10 30 19 32 9 0 0 41 41 79
2011 IS-03 8 8 23 46 15 0 0 15 62 13
2011 IS-04 4 29 33 25 8 0 0 33 33 24
2011 IS-05 10 38 10 33 10 0 0 48 43 21
2011 IS-06 8 38 8 46 0 0 0 46 46 13
2008 IS 7 49 13 20 11 0 0 56 31 55
2008 IS-03 8 25 33 25 8 0 0 33 33 12
2008 IS-04 7 64 14 14 0 0 0 71 14 14
2008 IS-05 11 53 5 21 11 0 0 63 32 19
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 28 41 6 15 8 2 0 70 24 64
2017 IS-03 45 45 0 9 0 0 0 91 9 11
2017 IS-04 11 33 17 17 22 0 0 44 39 18
2017 IS-05 26 40 4 21 4 5 0 69 26 23
2014 IS 27 43 14 11 5 0 2 71 15 66
2014 IS-03 38 38 8 15 0 0 0 77 15 13
2014 IS-05 33 30 22 4 7 0 4 65 12 27
2014 IS-06 8 69 0 23 0 0 0 77 23 13
2011 IS 33 47 10 9 1 0 0 80 10 79
2011 IS-03 23 46 15 15 0 0 0 69 15 13
2011 IS-04 33 50 8 8 0 0 0 83 8 24
2011 IS-05 43 38 14 5 0 0 0 81 5 21
2011 IS-06 31 46 8 8 8 0 0 77 15 13

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 25 44 11 13 8 0 0 68 20 64
2017 IS-03 45 45 9 0 0 0 0 91 0 11
2017 IS-04 22 33 6 28 11 0 0 56 39 18
2017 IS-05 17 44 22 9 9 0 0 60 18 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 16 24 19 11 6 21 3 52 23 63
2017 IS-03 18 18 18 9 9 18 9 50 25 11
2017 IS-04 17 17 17 11 11 28 0 46 31 18
2017 IS-05 14 18 27 14 5 18 5 41 24 22
2014 IS 8 27 18 21 5 18 3 44 33 66
2014 IS-03 8 15 31 15 8 23 0 30 30 13
2014 IS-05 7 30 7 22 4 30 0 53 37 27
2014 IS-06 0 47 31 15 8 0 0 47 23 13

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 33 8 14 3 2 0 74 18 64
2017 IS-03 45 36 9 0 9 0 0 82 9 11
2017 IS-04 28 28 11 33 0 0 0 56 33 18
2017 IS-05 34 44 9 4 4 5 0 82 9 23
2014 IS 36 43 14 6 2 0 0 79 8 66
2014 IS-03 31 54 8 0 8 0 0 85 8 13
2014 IS-05 37 44 19 0 0 0 0 81 0 27
2014 IS-06 23 54 8 15 0 0 0 77 15 13
2011 IS 42 30 14 9 5 0 0 72 14 79
2011 IS-03 8 38 31 8 15 0 0 46 23 13
2011 IS-04 33 42 13 8 4 0 0 75 13 24
2011 IS-05 48 24 19 10 0 0 0 71 10 21
2011 IS-06 69 23 0 8 0 0 0 92 8 13
2008 IS 36 40 5 15 4 0 0 76 18 55
2008 IS-03 17 42 8 33 0 0 0 58 33 12
2008 IS-04 50 36 0 14 0 0 0 86 14 14
2008 IS-05 53 32 11 0 5 0 0 84 5 19

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 5 54 6 12 6 5 12 71 22 17
2014 IS 16 69 5 0 5 0 5 89 6 19
2014 IS-06 0 75 8 0 8 0 8 82 9 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 39 41 8 9 3 0 0 80 13 64
2017 IS-03 36 45 9 9 0 0 0 82 9 11
2017 IS-04 28 50 6 11 6 0 0 78 17 18
2017 IS-05 34 44 13 9 0 0 0 78 9 23
2014 IS 36 38 8 14 2 3 0 77 16 66
2014 IS-03 46 23 0 23 0 8 0 75 25 13
2014 IS-05 44 26 15 11 0 4 0 73 12 27
2014 IS-06 15 62 0 15 8 0 0 77 23 13
2011 IS 29 38 11 13 5 4 0 70 18 79
2011 IS-03 8 23 15 23 15 15 0 36 45 13
2011 IS-04 38 25 17 13 4 4 0 65 17 24
2011 IS-05 24 52 5 14 5 0 0 76 19 21
2011 IS-06 38 54 8 0 0 0 0 92 0 13
2008 IS 40 31 9 11 5 4 0 74 17 55
2008 IS-03 33 42 8 17 0 0 0 75 17 12
2008 IS-04 57 21 0 7 0 14 0 92 8 14
2008 IS-05 37 26 16 11 11 0 0 63 21 19

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 22 30 11 8 8 16 5 66 20 63
2017 IS-03 18 27 9 18 9 9 9 56 33 11
2017 IS-04 17 33 11 11 11 11 6 60 27 18
2017 IS-05 18 23 18 0 9 27 5 60 13 22
2014 IS 30 35 5 9 11 11 0 73 22 66
2014 IS-03 15 31 0 8 31 15 0 55 45 13
2014 IS-05 37 33 7 7 4 11 0 79 13 27
2014 IS-06 31 53 0 8 8 0 0 85 15 13
2011 IS 32 29 11 14 6 6 1 66 22 79
2011 IS-03 15 8 15 23 23 15 0 27 55 13
2011 IS-04 33 21 8 21 4 8 4 62 29 24
2011 IS-05 33 38 19 10 0 0 0 71 10 21
2011 IS-06 46 46 0 8 0 0 0 92 8 13
2008 IS 33 29 13 11 7 7 0 67 20 55
2008 IS-03 33 17 25 17 8 0 0 50 25 12
2008 IS-04 36 21 0 14 14 14 0 67 33 14
2008 IS-05 32 37 16 5 5 5 0 72 11 19

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 34 42 8 8 8 0 0 77 16 64
2017 IS-03 36 55 9 0 0 0 0 91 0 11
2017 IS-04 44 22 0 28 6 0 0 67 33 18
2017 IS-05 26 44 17 0 13 0 0 70 13 23
2014 IS 30 52 8 11 0 0 0 82 11 66
2014 IS-03 15 69 8 8 0 0 0 85 8 13
2014 IS-05 48 44 4 4 0 0 0 93 4 27
2014 IS-06 8 61 8 24 0 0 0 69 24 13
2011 IS 33 37 16 4 8 0 3 71 12 79
2011 IS-03 8 31 15 8 31 0 8 42 42 13
2011 IS-04 25 46 17 8 0 0 4 74 9 24
2011 IS-05 57 29 14 0 0 0 0 86 0 21
2011 IS-06 31 54 8 0 8 0 0 85 8 13
2008 IS 33 38 9 11 9 0 0 71 20 55
2008 IS-03 25 42 0 17 17 0 0 67 33 12
2008 IS-04 43 21 21 14 0 0 0 64 14 14
2008 IS-05 42 42 0 5 11 0 0 84 16 19

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 43 38 6 11 2 0 0 81 13 63
2017 IS-03 36 27 9 18 9 0 0 64 27 11
2017 IS-04 28 44 6 22 0 0 0 72 22 18
2017 IS-05 48 39 9 4 0 0 0 87 4 23
2014 IS 42 38 8 9 3 0 0 80 12 65
2014 IS-03 23 23 31 15 8 0 0 46 23 13
2014 IS-05 48 41 4 4 4 0 0 89 7 27
2014 IS-06 47 46 0 8 0 0 0 92 8 13
2011 IS 48 38 6 6 1 0 0 86 8 79
2011 IS-03 23 38 15 15 8 0 0 62 23 13
2011 IS-04 46 46 4 4 0 0 0 92 4 24
2011 IS-05 52 38 5 5 0 0 0 90 5 21
2011 IS-06 62 23 8 8 0 0 0 85 8 13
2008 IS 55 29 0 13 4 0 0 84 16 55
2008 IS-03 58 8 0 25 8 0 0 67 33 12
2008 IS-04 50 29 0 14 7 0 0 79 21 14
2008 IS-05 53 42 0 5 0 0 0 95 5 19

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 54 33 5 6 2 0 0 87 8 63
2017 IS-03 64 18 9 9 0 0 0 82 9 11
2017 IS-04 39 33 6 17 6 0 0 72 22 18
2017 IS-05 56 39 4 0 0 0 0 96 0 23
2014 IS 52 40 0 6 2 0 0 92 8 65
2014 IS-03 23 54 0 15 8 0 0 77 23 13
2014 IS-05 59 41 0 0 0 0 0 100 0 27
2014 IS-06 69 31 0 0 0 0 0 100 0 13
2011 IS 47 43 5 3 3 0 0 90 5 79
2011 IS-03 15 54 15 8 8 0 0 69 15 13
2011 IS-04 46 46 4 0 4 0 0 92 4 24
2011 IS-05 62 29 5 5 0 0 0 90 5 21
2011 IS-06 54 46 0 0 0 0 0 100 0 13
2008 IS 40 45 5 7 2 0 0 85 9 55
2008 IS-03 42 33 0 25 0 0 0 75 25 12
2008 IS-04 21 50 21 0 7 0 0 71 7 14
2008 IS-05 58 37 0 5 0 0 0 95 5 19

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 18 42 12 8 13 7 0 65 22 64
2017 IS-03 36 36 9 0 18 0 0 73 18 11
2017 IS-04 11 39 22 11 11 6 0 53 24 18
2017 IS-05 17 44 4 13 13 9 0 67 29 23
2014 IS 25 49 10 11 4 0 0 75 15 67
2014 IS-03 38 31 8 15 8 0 0 69 23 13
2014 IS-05 26 52 15 7 0 0 0 78 7 27
2014 IS-06 7 79 7 7 0 0 0 86 7 14
2011 IS 23 38 14 15 8 3 0 62 23 79
2011 IS-03 8 15 23 23 31 0 0 23 54 13
2011 IS-04 13 50 21 4 4 8 0 68 9 24
2011 IS-05 43 38 0 19 0 0 0 81 19 21
2011 IS-06 15 54 8 23 0 0 0 69 23 13
2008 IS 22 44 11 18 4 0 2 67 22 55
2008 IS-03 17 25 0 50 8 0 0 42 58 12
2008 IS-04 14 71 7 7 0 0 0 86 7 14
2008 IS-05 37 42 5 5 5 0 5 83 11 19

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 14 28 19 17 14 6 2 46 34 64
2017 IS-03 18 18 0 45 9 0 9 40 60 11
2017 IS-04 11 17 22 22 22 6 0 29 47 18
2017 IS-05 13 40 13 4 17 12 0 60 25 23
2014 IS 19 39 15 9 15 0 3 60 25 67
2014 IS-03 23 23 8 23 23 0 0 46 46 13
2014 IS-05 26 37 15 7 11 0 4 65 19 27
2014 IS-06 7 65 21 7 0 0 0 72 7 14
2011 IS 19 28 18 16 15 4 0 49 33 79
2011 IS-03 0 8 23 23 46 0 0 8 69 13
2011 IS-04 4 21 29 25 13 8 0 27 41 24
2011 IS-05 33 43 5 10 10 0 0 76 19 21
2011 IS-06 31 46 15 8 0 0 0 77 8 13
2008 IS 24 33 9 13 20 2 0 57 33 55
2008 IS-03 0 33 0 42 25 0 0 33 67 12
2008 IS-04 29 29 7 14 14 7 0 62 31 14
2008 IS-05 42 32 5 0 21 0 0 74 21 19

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 22 55 11 6 6 0 0 77 13 64
2017 IS-03 27 64 9 0 0 0 0 91 0 11
2017 IS-04 17 56 11 11 6 0 0 72 17 18
2017 IS-05 22 56 9 4 9 0 0 78 13 23
2014 IS 21 59 5 9 6 0 0 80 15 66
2014 IS-03 15 69 8 0 8 0 0 85 8 13
2014 IS-05 19 56 4 15 7 0 0 74 22 27
2014 IS-06 15 61 8 16 0 0 0 76 16 13
2011 IS 37 37 9 14 4 0 0 73 18 79
2011 IS-03 31 31 8 15 15 0 0 62 31 13
2011 IS-04 38 21 17 25 0 0 0 58 25 24
2011 IS-05 29 52 10 10 0 0 0 81 10 21
2011 IS-06 46 46 0 8 0 0 0 92 8 13

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 30 51 8 6 3 0 2 82 10 64
2017 IS-03 27 55 9 0 0 0 9 90 0 11
2017 IS-04 22 50 17 6 6 0 0 72 11 18
2017 IS-05 26 60 4 9 0 0 0 87 9 23
2014 IS 32 49 9 5 6 0 0 80 11 66
2014 IS-03 23 46 15 8 8 0 0 69 15 13
2014 IS-05 33 41 15 4 7 0 0 74 11 27
2014 IS-06 31 62 0 8 0 0 0 92 8 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 47 11 10 5 0 2 74 14 64
2017 IS-03 27 45 9 9 0 0 9 80 10 11
2017 IS-04 22 44 22 6 6 0 0 67 11 18
2017 IS-05 25 53 9 9 4 0 0 78 13 23
2014 IS 36 40 12 8 5 0 0 76 12 66
2014 IS-03 31 38 23 0 8 0 0 69 8 13
2014 IS-05 41 26 15 15 4 0 0 67 19 27
2014 IS-06 31 62 8 0 0 0 0 92 0 13
2011 IS 49 33 6 8 3 1 0 83 10 79
2011 IS-03 31 38 8 8 15 0 0 69 23 13
2011 IS-04 54 29 4 13 0 0 0 83 13 24
2011 IS-05 52 33 10 5 0 0 0 86 5 21
2011 IS-06 31 54 8 0 0 8 0 92 0 13

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 22 42 20 8 6 2 0 65 14 64
2017 IS-03 27 36 9 18 0 9 0 70 20 11
2017 IS-04 11 33 33 11 11 0 0 44 22 18
2017 IS-05 25 40 22 4 9 0 0 65 13 23

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 41 36 10 8 3 2 0 79 11 63
2017 IS-03 45 18 18 9 0 9 0 70 10 11
2017 IS-04 33 39 11 11 6 0 0 72 17 18
2017 IS-05 43 48 4 4 0 0 0 91 4 23
2014 IS 46 34 6 11 2 2 0 81 13 65
2014 IS-03 46 38 0 8 0 8 0 92 8 13
2014 IS-05 56 30 4 7 4 0 0 85 11 27
2014 IS-06 23 31 15 31 0 0 0 53 31 13
2011 IS 46 39 4 6 5 0 0 85 11 79
2011 IS-03 38 46 8 0 8 0 0 85 8 13
2011 IS-04 46 38 4 8 4 0 0 83 13 24
2011 IS-05 52 29 5 10 5 0 0 81 14 21
2011 IS-06 38 54 0 8 0 0 0 92 8 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 29 6 11 10 5 6 69 23 63
2017 IS-03 36 27 0 0 9 9 18 88 13 11
2017 IS-04 33 28 11 11 11 6 0 65 24 18
2017 IS-05 39 22 9 13 13 4 0 63 28 23
2014 IS 59 25 6 5 2 2 3 87 6 65
2014 IS-03 46 23 15 0 8 0 8 75 8 13
2014 IS-05 59 26 4 7 0 0 4 88 8 27
2014 IS-06 62 31 0 8 0 0 0 92 8 13
2011 IS 34 33 4 11 10 1 6 73 23 79
2011 IS-03 23 8 8 8 23 8 23 44 44 13
2011 IS-04 29 38 4 13 8 0 8 73 23 24
2011 IS-05 43 48 0 10 0 0 0 90 10 21
2011 IS-06 31 38 0 8 23 0 0 69 31 13
2008 IS 53 25 4 9 4 0 5 83 13 55
2008 IS-03 17 42 17 8 8 0 8 64 18 12
2008 IS-04 86 7 0 7 0 0 0 93 7 14
2008 IS-05 63 26 0 0 5 0 5 94 6 19

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 37 34 18 6 3 0 2 73 10 64
2017 IS-03 64 27 0 0 0 0 9 100 0 11
2017 IS-04 28 50 11 11 0 0 0 78 11 18
2017 IS-05 34 31 26 4 4 0 0 65 9 23
2014 IS 36 41 14 3 6 0 0 77 9 66
2014 IS-03 46 46 8 0 0 0 0 92 0 13
2014 IS-05 41 37 19 4 0 0 0 78 4 27
2014 IS-06 8 38 15 8 31 0 0 47 38 13
2011 IS 35 28 23 10 4 0 0 63 14 79
2011 IS-03 46 31 15 8 0 0 0 77 8 13
2011 IS-04 29 29 25 13 4 0 0 58 17 24
2011 IS-05 33 43 19 5 0 0 0 76 5 21
2011 IS-06 23 15 38 8 15 0 0 38 23 13
2008 IS 29 40 20 9 2 0 0 69 11 55
2008 IS-03 25 42 33 0 0 0 0 67 0 12
2008 IS-04 36 36 21 7 0 0 0 71 7 14
2008 IS-05 37 53 0 5 5 0 0 89 11 19

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 42 36 3 6 2 9 2 88 9 64
2017 IS-03 55 27 0 9 0 9 0 90 10 11
2017 IS-04 39 28 0 11 6 17 0 80 20 18
2017 IS-05 43 39 4 4 0 9 0 90 5 23
2014 IS 51 21 12 5 2 6 3 80 7 66
2014 IS-03 46 31 0 8 8 0 8 83 17 13
2014 IS-05 52 15 15 4 0 15 0 78 4 27
2014 IS-06 38 38 15 8 0 0 0 76 8 13
2011 IS 30 32 10 8 11 6 3 68 21 79
2011 IS-03 38 15 15 0 15 15 0 64 18 13
2011 IS-04 25 38 8 13 8 4 4 68 23 24
2011 IS-05 33 43 10 5 10 0 0 76 14 21
2011 IS-06 23 31 8 15 15 8 0 58 33 13

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 IS 31 41 28 64
2017 IS-03 27 36 36 11
2017 IS-04 39 28 33 18
2017 IS-05 31 52 17 23
2014 IS 21 34 45 67
2014 IS-03 31 31 38 13
2014 IS-05 19 30 52 27
2014 IS-06 14 35 50 14
2011 IS 24 41 35 79
2011 IS-03 31 46 23 13
2011 IS-04 21 38 42 24
2011 IS-05 24 38 38 21
2011 IS-06 23 38 38 13

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 IS 5 25 65 0 0 5 20
2014 IS 7 29 50 0 9999 14 14
2011 IS 5 37 47 5 9999 5 19
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 33 44 9 6 8 0 0 76 14 64
2017 IS-03 36 27 18 9 9 0 0 64 18 11
2017 IS-04 28 44 11 6 11 0 0 72 17 18
2017 IS-05 21 57 4 9 9 0 0 78 18 23
2014 IS 42 41 9 6 2 0 0 83 8 66
2014 IS-03 46 38 0 15 0 0 0 85 15 13
2014 IS-05 44 37 15 4 0 0 0 81 4 27
2014 IS-06 39 46 8 8 0 0 0 85 8 13
2011 IS 46 35 14 3 3 0 0 81 5 79
2011 IS-03 23 15 38 8 15 0 0 38 23 13
2011 IS-04 42 42 17 0 0 0 0 83 0 24
2011 IS-05 48 48 5 0 0 0 0 95 0 21
2011 IS-06 46 38 8 8 0 0 0 85 8 13
2008 IS 42 31 15 7 4 2 0 74 11 55
2008 IS-03 25 17 42 8 8 0 0 42 17 12
2008 IS-04 50 21 14 7 0 7 0 77 8 14
2008 IS-05 47 42 5 0 5 0 0 89 5 19

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 19 55 9 14 3 0 0 74 17 64
2017 IS-03 27 45 27 0 0 0 0 73 0 11
2017 IS-04 11 50 17 11 11 0 0 61 22 18
2017 IS-05 13 66 0 21 0 0 0 79 21 23
2014 IS 23 60 12 3 2 0 0 83 5 66
2014 IS-03 8 85 8 0 0 0 0 92 0 13
2014 IS-05 30 52 19 0 0 0 0 81 0 27
2014 IS-06 24 53 15 8 0 0 0 77 8 13
2011 IS 25 41 16 14 4 0 0 66 18 79
2011 IS-03 0 31 54 8 8 0 0 31 15 13
2011 IS-04 29 38 17 13 4 0 0 67 17 24
2011 IS-05 24 57 5 10 5 0 0 81 14 21
2011 IS-06 15 38 8 38 0 0 0 54 38 13

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 13 25 36 16 9 0 2 25 38 64
2017 IS-03 9 18 36 9 18 0 9 30 30 11
2017 IS-04 17 33 17 28 6 0 0 33 50 18
2017 IS-05 13 18 52 13 4 0 0 17 31 23
2014 IS 8 21 47 18 3 2 2 22 30 66
2014 IS-03 0 8 46 31 8 8 0 42 8 13
2014 IS-05 4 30 44 19 4 0 0 22 33 27
2014 IS-06 23 31 47 0 0 0 0 0 53 13
2011 IS 10 42 34 8 5 0 1 13 53 79
2011 IS-03 15 31 46 0 8 0 0 8 46 13
2011 IS-04 4 46 38 8 4 0 0 13 50 24
2011 IS-05 0 62 24 5 5 0 5 10 65 21
2011 IS-06 38 15 31 15 0 0 0 15 54 13
2008 IS 13 29 47 5 2 0 4 8 43 55
2008 IS-03 25 17 42 8 8 0 0 17 42 12
2008 IS-04 7 36 29 14 0 0 14 17 50 14
2008 IS-05 16 26 58 0 0 0 0 0 42 19

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 16 22 27 22 11 0 3 34 38 64
2017 IS-03 9 9 27 36 9 0 9 50 20 11
2017 IS-04 17 33 22 17 11 0 0 28 50 18
2017 IS-05 13 13 40 26 9 0 0 34 26 23
2014 IS 8 26 30 20 12 0 5 33 35 66
2014 IS-03 0 8 46 23 23 0 0 46 8 13
2014 IS-05 4 30 26 26 15 0 0 41 33 27
2014 IS-06 15 38 39 8 0 0 0 8 53 13
2011 IS 11 20 33 24 8 0 4 33 33 79
2011 IS-03 23 23 31 8 15 0 0 23 46 13
2011 IS-04 8 21 25 38 4 0 4 43 30 24
2011 IS-05 5 14 48 24 5 0 5 30 20 21
2011 IS-06 15 23 31 31 0 0 0 31 38 13
2008 IS 4 20 62 9 5 0 0 15 24 55
2008 IS-03 0 33 58 0 8 0 0 8 33 12
2008 IS-04 7 7 57 29 0 0 0 29 14 14
2008 IS-05 5 21 63 0 11 0 0 11 26 19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 28 26 11 3 0 2 15 59 64
2017 IS-03 27 27 18 9 9 0 9 20 60 11
2017 IS-04 33 39 17 11 0 0 0 11 72 18
2017 IS-05 25 31 26 13 4 0 0 17 56 23
2014 IS 23 23 33 14 6 0 2 20 46 66
2014 IS-03 8 23 31 23 15 0 0 38 31 13
2014 IS-05 26 22 33 15 4 0 0 19 48 27
2014 IS-06 31 38 31 0 0 0 0 0 69 13
2011 IS 33 28 24 8 3 0 5 11 64 79
2011 IS-03 38 8 23 15 8 0 8 25 50 13
2011 IS-04 25 17 38 13 4 0 4 17 43 24
2011 IS-05 48 33 10 5 0 0 5 5 85 21
2011 IS-06 38 46 15 0 0 0 0 0 85 13
2008 IS 36 29 31 4 0 0 0 4 65 55
2008 IS-03 25 33 33 8 0 0 0 8 58 12
2008 IS-04 36 29 36 0 0 0 0 0 64 14
2008 IS-05 47 26 21 5 0 0 0 5 74 19

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 13 17 48 14 8 0 0 22 30 64
2017 IS-03 18 9 45 9 18 0 0 27 27 11
2017 IS-04 17 28 28 17 11 0 0 28 44 18
2017 IS-05 4 18 66 8 4 0 0 12 22 23
2014 IS 6 17 47 27 3 0 0 30 23 66
2014 IS-03 0 0 69 23 8 0 0 31 0 13
2014 IS-05 7 22 41 30 0 0 0 30 30 27
2014 IS-06 8 38 46 8 0 0 0 8 46 13
2011 IS 8 36 29 19 6 0 1 26 44 78
2011 IS-03 8 31 31 23 8 0 0 31 38 13
2011 IS-04 13 25 38 17 8 0 0 25 38 24
2011 IS-05 5 52 24 14 0 0 5 15 60 21
2011 IS-06 8 42 33 17 0 0 0 17 50 12
2008 IS 13 27 45 15 0 0 0 15 40 55
2008 IS-03 8 33 42 17 0 0 0 17 42 12
2008 IS-04 14 21 36 29 0 0 0 29 36 14
2008 IS-05 16 26 53 5 0 0 0 5 42 19

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 14 18 34 22 6 2 3 30 34 63
2017 IS-03 10 0 50 20 10 0 10 33 11 10
2017 IS-04 17 11 22 39 11 0 0 50 28 18
2017 IS-05 13 35 34 9 4 4 0 14 50 23
2014 IS 17 41 17 18 5 2 2 23 59 66
2014 IS-03 8 38 23 23 8 0 0 31 46 13
2014 IS-05 15 41 19 19 7 0 0 26 56 27
2014 IS-06 23 54 15 8 0 0 0 8 77 13
2011 IS 16 37 28 8 5 0 6 14 57 79
2011 IS-03 23 23 23 8 23 0 0 31 46 13
2011 IS-04 8 42 33 8 0 0 8 9 55 24
2011 IS-05 10 38 33 10 0 0 10 11 53 21
2011 IS-06 31 38 31 0 0 0 0 0 69 13
2008 IS 15 25 40 13 2 4 2 15 42 55
2008 IS-03 17 25 25 17 8 8 0 27 45 12
2008 IS-04 21 29 29 7 0 7 7 8 58 14
2008 IS-05 5 26 58 11 0 0 0 11 32 19

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 16 31 25 11 9 2 6 22 51 64
2017 IS-03 9 18 27 9 9 0 27 25 38 11
2017 IS-04 6 44 17 22 11 0 0 33 50 18
2017 IS-05 22 35 22 0 13 4 4 14 62 23
2014 IS 5 21 27 30 11 2 5 43 27 66
2014 IS-03 0 23 15 46 15 0 0 62 23 13
2014 IS-05 4 22 30 30 11 0 4 42 27 27
2014 IS-06 8 15 39 31 8 0 0 38 23 13
2011 IS 5 18 42 25 4 0 6 31 24 79
2011 IS-03 15 31 15 31 0 0 8 33 50 13
2011 IS-04 8 8 58 17 4 0 4 22 17 24
2011 IS-05 0 19 48 24 5 0 5 30 20 21
2011 IS-06 0 23 38 38 0 0 0 38 23 13
2008 IS 15 27 36 18 4 0 0 22 42 55
2008 IS-03 8 33 33 17 8 0 0 25 42 12
2008 IS-04 21 43 29 7 0 0 0 7 64 14
2008 IS-05 16 11 37 32 5 0 0 37 26 19

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 27 24 11 9 2 3 21 54 64
2017 IS-03 18 18 36 0 9 0 18 11 44 11
2017 IS-04 22 33 22 11 11 0 0 22 56 18
2017 IS-05 16 36 22 17 4 4 0 23 54 23
2014 IS 12 21 39 20 5 2 2 25 34 66
2014 IS-03 8 15 54 15 8 0 0 23 23 13
2014 IS-05 11 19 41 26 4 0 0 30 30 27
2014 IS-06 23 39 31 8 0 0 0 8 62 13

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 47 32 5 14 3 0 0 78 17 64
2017 IS-03 36 45 9 9 0 0 0 82 9 11
2017 IS-04 39 28 11 22 0 0 0 67 22 18
2017 IS-05 47 31 0 17 4 0 0 78 22 23
2014 IS 50 29 6 9 3 3 0 81 12 66
2014 IS-03 38 23 8 15 8 8 0 67 25 13
2014 IS-05 52 30 7 7 0 4 0 85 8 27
2014 IS-06 54 46 0 0 0 0 0 100 0 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 49 43 2 3 2 0 2 94 5 63
2017 IS-03 36 55 0 9 0 0 0 91 9 11
2017 IS-04 28 61 0 0 6 0 6 94 6 18
2017 IS-05 63 32 0 5 0 0 0 95 5 22
2014 IS 59 32 3 5 2 0 0 91 6 66
2014 IS-03 38 31 8 15 8 0 0 69 23 13
2014 IS-05 74 22 4 0 0 0 0 96 0 27
2014 IS-06 62 38 0 0 0 0 0 100 0 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 44 41 6 5 2 3 0 87 6 64
2017 IS-03 45 45 9 0 0 0 0 91 0 11
2017 IS-04 33 39 6 11 6 6 0 76 18 18
2017 IS-05 48 39 4 4 0 4 0 91 5 23
2014 IS 49 33 15 1 0 1 0 83 2 67
2014 IS-03 46 38 15 0 0 0 0 85 0 13
2014 IS-05 59 15 22 4 0 0 0 74 4 27
2014 IS-06 36 57 7 0 0 0 0 93 0 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 61 6 6 2 2 0 86 8 64
2017 IS-03 27 73 0 0 0 0 0 100 0 11
2017 IS-04 6 67 11 6 6 6 0 76 12 18
2017 IS-05 26 52 9 13 0 0 0 78 13 23
2014 IS 45 43 6 4 1 0 0 88 6 67
2014 IS-03 46 54 0 0 0 0 0 100 0 13
2014 IS-05 52 33 7 7 0 0 0 85 7 27
2014 IS-06 28 57 7 7 0 0 0 86 7 14
2011 IS 32 47 11 4 4 3 0 81 8 79
2011 IS-03 23 69 8 0 0 0 0 92 0 13
2011 IS-04 17 54 21 0 8 0 0 71 8 24
2011 IS-05 38 43 5 10 0 5 0 85 10 21
2011 IS-06 31 46 8 8 8 0 0 77 15 13

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 36 44 5 11 3 0 0 81 14 63
2017 IS-03 18 64 0 18 0 0 0 82 18 11
2017 IS-04 17 67 6 6 6 0 0 83 11 18
2017 IS-05 50 28 9 14 0 0 0 77 14 22
2014 IS 54 39 0 4 3 0 0 93 7 67
2014 IS-03 46 46 0 8 0 0 0 92 8 13
2014 IS-05 63 30 0 4 4 0 0 93 7 27
2014 IS-06 57 43 0 0 0 0 0 100 0 14
2011 IS 42 42 10 6 0 0 0 84 6 79
2011 IS-03 15 54 8 23 0 0 0 69 23 13
2011 IS-04 29 46 17 8 0 0 0 75 8 24
2011 IS-05 57 38 5 0 0 0 0 95 0 21
2011 IS-06 46 54 0 0 0 0 0 100 0 13
2008 IS 49 33 9 9 0 0 0 82 9 55
2008 IS-03 33 42 8 17 0 0 0 75 17 12
2008 IS-04 64 14 14 7 0 0 0 79 7 14
2008 IS-05 58 32 5 5 0 0 0 89 5 19

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 26 26 11 17 8 6 5 59 28 64
2017 IS-03 27 55 0 18 0 0 0 82 18 11
2017 IS-04 28 33 11 17 11 0 0 61 28 18
2017 IS-05 26 9 22 18 9 12 4 42 32 23
2014 IS 39 32 12 5 0 9 3 81 5 66
2014 IS-03 38 31 8 15 0 8 0 75 17 13
2014 IS-05 33 30 7 4 0 19 7 85 5 27
2014 IS-06 47 38 15 0 0 0 0 85 0 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 48 42 3 2 3 2 0 92 5 64
2017 IS-03 27 45 18 0 0 9 0 80 0 11
2017 IS-04 33 56 0 6 6 0 0 89 11 18
2017 IS-05 65 31 0 0 4 0 0 96 4 23
2014 IS 60 28 4 4 1 1 0 89 6 67
2014 IS-03 54 31 0 8 0 8 0 92 8 13
2014 IS-05 67 26 4 4 0 0 0 93 4 27
2014 IS-06 57 35 7 0 0 0 0 93 0 14
2011 IS 43 41 10 4 0 3 0 86 4 79
2011 IS-03 15 38 23 15 0 8 0 58 17 13
2011 IS-04 33 50 13 0 0 4 0 87 0 24
2011 IS-05 57 38 5 0 0 0 0 95 0 21
2011 IS-06 38 46 8 8 0 0 0 85 8 13

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 40 31 8 11 6 3 0 74 18 64
2017 IS-03 36 27 0 18 0 18 0 78 22 11
2017 IS-04 39 39 6 6 11 0 0 78 17 18
2017 IS-05 34 31 18 13 4 0 0 65 18 23
2014 IS 55 39 1 3 0 1 0 95 3 67
2014 IS-03 46 54 0 0 0 0 0 100 0 13
2014 IS-05 59 41 0 0 0 0 0 100 0 27
2014 IS-06 57 35 0 8 0 0 0 92 8 14
2011 IS 41 32 8 14 5 1 0 73 19 79
2011 IS-03 23 23 15 23 8 8 0 50 33 13
2011 IS-04 38 29 8 21 4 0 0 67 25 24
2011 IS-05 57 24 10 5 5 0 0 81 10 21
2011 IS-06 23 62 0 8 8 0 0 85 15 13
2008 IS 33 31 15 9 9 4 0 66 19 55
2008 IS-03 17 42 17 0 25 0 0 58 25 12
2008 IS-04 64 21 7 7 0 0 0 86 7 14
2008 IS-05 32 11 21 21 11 5 0 44 33 19

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 29 38 11 9 10 3 0 69 19 63
2017 IS-03 27 45 27 0 0 0 0 73 0 11
2017 IS-04 11 33 17 17 17 6 0 47 35 18
2017 IS-05 37 32 5 8 14 5 0 72 23 22
2014 IS 39 42 7 9 0 1 1 83 9 67
2014 IS-03 38 31 8 8 0 8 8 82 9 13
2014 IS-05 33 48 7 11 0 0 0 81 11 27
2014 IS-06 43 43 7 8 0 0 0 85 8 14
2011 IS 32 43 11 6 3 3 3 79 9 79
2011 IS-03 8 31 23 15 15 8 0 42 33 13
2011 IS-04 17 58 17 0 0 0 8 82 0 24
2011 IS-05 48 38 5 5 0 5 0 90 5 21
2011 IS-06 46 38 8 8 0 0 0 85 8 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 25 20 13 17 14 2 41 36 64
2017 IS-03 18 9 36 18 9 9 0 30 30 11
2017 IS-04 0 39 11 11 33 6 0 41 47 18
2017 IS-05 13 9 22 13 13 25 5 31 38 23
2014 IS 10 24 19 15 7 19 4 45 29 67
2014 IS-03 0 31 46 0 0 15 8 40 0 13
2014 IS-05 19 22 11 15 7 19 7 55 30 27
2014 IS-06 0 21 21 29 7 21 0 27 46 14
2011 IS 13 20 15 19 16 11 5 39 42 79
2011 IS-03 8 8 15 8 31 15 15 22 56 13
2011 IS-04 13 21 17 17 21 8 4 38 43 24
2011 IS-05 14 33 10 19 5 19 0 59 29 21
2011 IS-06 15 8 31 23 23 0 0 23 46 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 36 45 2 13 4 0 0 81 17 64
2017 IS-03 45 36 0 9 9 0 0 82 18 11
2017 IS-04 39 44 0 17 0 0 0 83 17 18
2017 IS-05 35 44 0 18 4 0 0 79 21 23
2014 IS 39 55 5 2 0 0 0 94 2 66
2014 IS-03 46 54 0 0 0 0 0 100 0 13
2014 IS-05 37 56 4 4 0 0 0 93 4 27
2014 IS-06 23 62 15 0 0 0 0 85 0 13
2011 IS 33 49 3 13 3 0 0 82 15 79
2011 IS-03 23 62 8 0 8 0 0 85 8 13
2011 IS-04 29 58 4 8 0 0 0 88 8 24
2011 IS-05 38 43 0 14 5 0 0 81 19 21
2011 IS-06 38 31 0 31 0 0 0 69 31 13
2008 IS 47 44 0 7 2 0 0 91 9 55
2008 IS-03 58 42 0 0 0 0 0 100 0 12
2008 IS-04 36 50 0 14 0 0 0 86 14 14
2008 IS-05 47 47 0 5 0 0 0 95 5 19

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 39 39 8 12 2 0 0 78 14 64
2017 IS-03 45 45 0 9 0 0 0 91 9 11
2017 IS-04 39 22 22 17 0 0 0 61 17 18
2017 IS-05 44 43 4 9 0 0 0 87 9 23
2014 IS 47 38 5 8 3 0 0 85 11 66
2014 IS-03 23 62 0 0 15 0 0 85 15 13
2014 IS-05 59 22 4 15 0 0 0 81 15 27
2014 IS-06 38 54 0 8 0 0 0 92 8 13
2011 IS 53 32 4 8 4 0 0 85 11 79
2011 IS-03 38 31 0 15 15 0 0 69 31 13
2011 IS-04 46 46 4 4 0 0 0 92 4 24
2011 IS-05 62 24 5 5 5 0 0 86 10 21
2011 IS-06 54 31 8 8 0 0 0 85 8 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 46 43 0 8 2 0 2 90 10 63
2017 IS-03 36 55 0 0 0 0 9 100 0 11
2017 IS-04 44 50 0 6 0 0 0 94 6 18
2017 IS-05 56 35 0 9 0 0 0 91 9 23
2014 IS 58 29 3 8 2 0 0 88 9 65
2014 IS-03 38 38 8 15 0 0 0 77 15 13
2014 IS-05 63 22 4 7 4 0 0 85 11 27
2014 IS-06 61 31 0 8 0 0 0 92 8 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 71 24 0 4 0 2 0 96 4 64
2017 IS-03 82 18 0 0 0 0 0 100 0 11
2017 IS-04 61 39 0 0 0 0 0 100 0 18
2017 IS-05 70 17 0 8 0 4 0 92 8 23
2014 IS 80 12 3 2 2 2 0 94 3 66
2014 IS-03 77 15 8 0 0 0 0 92 0 13
2014 IS-05 85 7 0 4 0 4 0 96 4 27
2014 IS-06 77 8 8 0 8 0 0 85 8 13
2011 IS 71 20 4 4 0 1 0 92 4 79
2011 IS-03 62 15 8 8 0 8 0 83 8 13
2011 IS-04 71 17 8 4 0 0 0 88 4 24
2011 IS-05 81 19 0 0 0 0 0 100 0 21
2011 IS-06 62 31 0 8 0 0 0 92 8 13
2008 IS 78 11 4 5 2 0 0 89 7 55
2008 IS-03 83 8 0 0 8 0 0 92 8 12
2008 IS-04 93 0 0 7 0 0 0 93 7 14
2008 IS-05 74 21 5 0 0 0 0 95 0 19

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 70 19 2 8 0 0 2 91 8 64
2017 IS-03 64 27 0 0 0 0 9 100 0 11
2017 IS-04 78 11 0 11 0 0 0 89 11 18
2017 IS-05 69 17 4 9 0 0 0 87 9 23
2014 IS 70 23 5 2 2 0 0 92 3 66
2014 IS-03 54 31 15 0 0 0 0 85 0 13
2014 IS-05 74 22 0 4 0 0 0 96 4 27
2014 IS-06 77 15 0 0 8 0 0 92 8 13
2011 IS 78 11 3 5 3 0 0 90 8 79
2011 IS-03 69 15 15 0 0 0 0 85 0 13
2011 IS-04 79 13 0 8 0 0 0 92 8 24
2011 IS-05 90 10 0 0 0 0 0 100 0 21
2011 IS-06 62 8 0 15 15 0 0 69 31 13
2008 IS 69 7 7 9 7 0 0 76 17 54
2008 IS-03 83 0 8 0 8 0 0 83 8 12
2008 IS-04 71 0 7 14 7 0 0 71 21 14
2008 IS-05 63 16 11 11 0 0 0 79 11 19

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 67 20 6 4 0 0 2 89 4 64
2017 IS-03 55 18 18 0 0 0 9 80 0 11
2017 IS-04 72 22 0 6 0 0 0 94 6 18
2017 IS-05 65 22 9 4 0 0 0 87 4 23
2014 IS 77 14 2 8 0 0 0 91 8 66
2014 IS-03 85 8 0 8 0 0 0 92 8 13
2014 IS-05 67 22 4 7 0 0 0 89 7 27
2014 IS-06 85 8 0 8 0 0 0 92 8 13
2011 IS 75 10 5 4 3 0 4 88 7 79
2011 IS-03 69 0 15 0 0 0 15 82 0 13
2011 IS-04 67 17 8 4 0 0 4 87 4 24
2011 IS-05 95 5 0 0 0 0 0 100 0 21
2011 IS-06 54 23 0 15 8 0 0 77 23 13
2008 IS 71 5 7 9 5 0 2 78 15 55
2008 IS-03 67 0 8 17 8 0 0 67 25 12
2008 IS-04 79 7 0 7 7 0 0 86 14 14
2008 IS-05 74 0 11 11 0 0 5 78 11 19

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 81 16 0 3 0 0 0 97 3 64
2017 IS-03 73 18 0 9 0 0 0 91 9 11
2017 IS-04 78 17 0 6 0 0 0 94 6 18
2017 IS-05 82 18 0 0 0 0 0 100 0 23
2014 IS 80 11 2 6 2 0 0 91 8 66
2014 IS-03 62 31 0 8 0 0 0 92 8 13
2014 IS-05 85 7 4 4 0 0 0 93 4 27
2014 IS-06 77 8 0 8 8 0 0 85 15 13
2011 IS 85 6 1 3 3 0 3 94 5 79
2011 IS-03 85 0 8 0 0 0 8 92 0 13
2011 IS-04 83 8 0 0 4 0 4 96 4 24
2011 IS-05 95 5 0 0 0 0 0 100 0 21
2011 IS-06 69 15 0 15 0 0 0 85 15 13
2008 IS 76 5 4 7 4 0 4 85 11 55
2008 IS-03 67 8 8 8 8 0 0 75 17 12
2008 IS-04 86 0 0 14 0 0 0 86 14 14
2008 IS-05 79 11 5 0 0 0 5 94 0 19

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 56 32 8 4 0 0 0 88 4 64
2017 IS-03 64 27 9 0 0 0 0 91 0 11
2017 IS-04 56 28 17 0 0 0 0 83 0 18
2017 IS-05 52 39 4 4 0 0 0 91 4 23
2014 IS 55 30 7 7 0 0 0 85 7 67
2014 IS-03 62 15 15 8 0 0 0 77 8 13
2014 IS-05 67 26 7 0 0 0 0 93 0 27
2014 IS-06 28 43 7 21 0 0 0 72 21 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 74 20 3 1 0 2 0 96 1 64
2017 IS-03 82 18 0 0 0 0 0 100 0 11
2017 IS-04 61 22 11 0 0 6 0 88 0 18
2017 IS-05 74 26 0 0 0 0 0 100 0 23
2014 IS 76 15 4 3 0 1 0 92 3 67
2014 IS-03 62 15 23 0 0 0 0 77 0 13
2014 IS-05 85 7 0 4 0 4 0 96 4 27
2014 IS-06 71 22 0 7 0 0 0 93 7 14
2011 IS 75 11 8 1 1 1 3 89 3 79
2011 IS-03 46 15 23 0 8 0 8 67 8 13
2011 IS-04 75 13 8 0 0 0 4 91 0 24
2011 IS-05 95 5 0 0 0 0 0 100 0 21
2011 IS-06 69 15 8 8 0 0 0 85 8 13
2008 IS 73 15 5 2 2 2 2 91 4 55
2008 IS-03 67 8 17 0 0 0 8 82 0 12
2008 IS-04 71 29 0 0 0 0 0 100 0 14
2008 IS-05 84 5 0 0 5 5 0 94 6 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 17 83 64
2017 IS-03 45 55 11
2017 IS-04 0 100 18
2014 IS 14 86 67

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 IS 91 11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 IS 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 IS 63 11

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 IS 46 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 IS 45 11

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 IS 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 IS 0 10

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 IS 0 10

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 IS 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 IS 79 10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 IS 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 IS 50 10

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 IS 0 10

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 63 37 11

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 6 11 19 8 18 30 8 28 41 63
2017 IS-03 9 9 9 0 9 64 0 50 25 11
2017 IS-04 0 17 28 11 17 22 6 23 38 18
2017 IS-05 5 5 23 5 27 27 9 14 50 22
2014 IS 15 15 19 4 1 31 13 54 11 67
2014 IS-03 8 23 15 8 8 23 15 50 25 13
2014 IS-05 11 15 15 7 0 37 15 54 15 27
2014 IS-06 14 22 28 0 0 35 0 56 0 14

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 11 32 21 6 10 19 2 54 20 63
2017 IS-03 9 45 9 0 9 27 0 75 13 11
2017 IS-04 6 28 28 6 6 22 6 46 15 18
2017 IS-05 9 32 23 9 14 13 0 48 26 22
2014 IS 34 37 22 1 0 4 0 75 2 67
2014 IS-03 23 54 23 0 0 0 0 77 0 13
2014 IS-05 37 26 26 4 0 7 0 68 4 27
2014 IS-06 29 43 21 0 0 7 0 77 0 14
2011 IS 28 38 15 5 3 10 1 74 9 79
2011 IS-03 15 38 31 15 0 0 0 54 15 13
2011 IS-04 25 33 21 8 4 8 0 64 14 24
2011 IS-05 33 43 5 0 0 19 0 94 0 21
2011 IS-06 23 54 15 0 8 0 0 77 8 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 IS-03 0 100 13
2014 IS-05 0 100 27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 9 18 3 5 50 6 42 18 63
2017 IS-03 0 9 9 9 0 64 9 33 33 11
2017 IS-04 0 11 22 0 11 50 6 25 25 18
2017 IS-05 9 5 27 5 4 50 0 27 18 22
2014 IS 15 12 16 0 0 43 13 62 0 67
2014 IS-03 8 15 8 0 0 54 15 75 0 13
2014 IS-05 11 11 15 0 0 48 15 60 0 27
2014 IS-06 22 21 14 0 0 43 0 75 0 14

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 17 29 14 5 3 30 2 67 12 63
2017 IS-03 9 45 0 9 0 36 0 86 14 11
2017 IS-04 0 33 17 0 11 33 6 55 18 18
2017 IS-05 23 19 28 9 0 22 0 53 12 22
2014 IS 34 37 18 1 0 9 0 79 2 67
2014 IS-03 23 46 15 0 0 15 0 82 0 13
2014 IS-05 33 33 22 4 0 7 0 72 4 27
2014 IS-06 43 35 14 0 0 7 0 85 0 14
2011 IS 33 39 11 0 1 14 1 85 1 79
2011 IS-03 38 46 8 0 0 8 0 92 0 13
2011 IS-04 33 38 13 0 0 17 0 85 0 24
2011 IS-05 38 33 5 0 0 24 0 94 0 21
2011 IS-06 8 54 31 0 8 0 0 62 8 13

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 IS 14 86 64
2014 IS 13 87 67

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 21 52 8 8 8 0 3 75 17 63
2017 IS-03 27 45 18 0 0 0 9 80 0 11
2017 IS-04 6 56 11 17 11 0 0 61 28 18
2017 IS-05 18 54 5 9 14 0 0 72 23 22
2014 IS 22 57 7 4 6 3 0 82 11 67
2014 IS-03 15 54 0 15 15 0 0 69 31 13
2014 IS-05 30 56 11 0 4 0 0 85 4 27
2014 IS-06 29 71 0 0 0 0 0 100 0 14
2011 IS 18 62 8 10 3 0 0 80 13 79
2011 IS-03 15 62 8 8 8 0 0 77 15 13
2011 IS-04 13 63 8 13 4 0 0 75 17 24
2011 IS-05 24 57 10 10 0 0 0 81 10 21
2011 IS-06 23 69 0 8 0 0 0 92 8 13
2008 IS 17 59 4 9 9 2 0 77 19 54
2008 IS-03 25 50 0 8 8 8 0 82 18 12
2008 IS-04 21 43 14 7 14 0 0 64 21 14
2008 IS-05 11 61 0 17 11 0 0 72 28 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 10 14 16 8 6 42 3 44 27 62
2017 IS-03 18 9 9 9 0 45 9 60 20 11
2017 IS-04 0 22 22 6 6 44 0 40 20 18
2017 IS-05 14 5 18 9 14 41 0 31 38 22
2014 IS 6 25 21 7 6 28 6 48 20 67
2014 IS-03 0 31 15 15 0 38 0 50 25 13
2014 IS-05 11 22 26 7 0 30 4 50 11 27
2014 IS-06 0 35 22 0 7 21 14 55 11 14
2011 IS 6 15 33 5 3 32 6 35 12 79
2011 IS-03 15 8 23 15 0 38 0 38 25 13
2011 IS-04 4 4 42 8 0 33 8 14 14 24
2011 IS-05 10 29 14 0 0 43 5 73 0 21
2011 IS-06 0 31 46 0 15 8 0 33 17 13

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 38 33 13 0 0 13 3 85 0 63
2017 IS-03 27 45 0 0 0 18 9 100 0 11
2017 IS-04 22 39 11 0 0 28 0 85 0 18
2017 IS-05 45 23 28 0 0 5 0 71 0 22
2014 IS 36 36 4 3 1 18 1 89 6 67
2014 IS-03 23 31 0 0 8 38 0 88 13 13
2014 IS-05 56 26 7 0 0 7 4 92 0 27
2014 IS-06 28 50 0 15 0 7 0 84 16 14
2011 IS 41 32 13 1 1 13 0 83 3 79
2011 IS-03 31 23 15 8 8 15 0 64 18 13
2011 IS-04 33 42 13 0 0 13 0 86 0 24
2011 IS-05 48 24 19 0 0 10 0 79 0 21
2011 IS-06 46 46 8 0 0 0 0 92 0 13
2008 IS 39 37 7 2 0 15 0 89 2 54
2008 IS-03 33 42 8 0 0 17 0 90 0 12
2008 IS-04 57 29 0 0 0 14 0 100 0 14
2008 IS-05 33 28 17 6 0 17 0 73 7 18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 25 16 5 2 25 3 69 9 63
2017 IS-03 18 27 0 0 9 36 9 83 17 11
2017 IS-04 6 22 22 6 0 44 0 50 10 18
2017 IS-05 32 18 28 5 0 18 0 61 6 22
2014 IS 19 49 9 3 0 19 0 85 4 67
2014 IS-03 15 38 0 0 0 46 0 100 0 13
2014 IS-05 33 37 15 7 0 7 0 76 8 27
2014 IS-06 7 79 0 0 0 14 0 100 0 14
2011 IS 27 41 15 3 0 15 0 79 3 79
2011 IS-03 8 38 23 0 0 31 0 67 0 13
2011 IS-04 25 42 21 0 0 13 0 76 0 24
2011 IS-05 38 33 14 5 0 10 0 79 5 21
2011 IS-06 23 62 8 8 0 0 0 85 8 13
2008 IS 33 38 9 4 2 13 2 83 6 55
2008 IS-03 25 33 8 17 0 17 0 70 20 12
2008 IS-04 57 14 7 0 0 21 0 91 0 14
2008 IS-05 32 42 11 0 0 11 5 88 0 19
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 50 35 5 8 2 2 0 86 10 64
2017 IS-03 64 27 9 0 0 0 0 91 0 11
2017 IS-04 39 39 0 17 0 6 0 82 18 18
2017 IS-05 43 44 4 4 4 0 0 87 9 23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 58 25 11 5 2 0 0 83 6 64
2017 IS-03 64 27 9 0 0 0 0 91 0 11
2017 IS-04 44 28 17 6 6 0 0 72 11 18
2017 IS-05 56 35 4 4 0 0 0 91 4 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 44 44 5 5 2 1 0 89 6 64
2017 IS-03 64 36 0 0 0 0 0 100 0 11
2017 IS-04 28 50 6 11 6 0 0 78 17 18
2017 IS-05 40 44 9 4 0 4 0 86 5 23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 13 41 14 13 14 4 0 57 28 63
2017 IS-03 18 36 9 18 18 0 0 55 36 11
2017 IS-04 11 33 28 17 6 6 0 47 24 18
2017 IS-05 14 37 14 9 18 8 0 55 30 22

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 19 24 23 16 18 0 2 43 34 63
2017 IS-03 18 18 36 9 9 0 9 40 20 11
2017 IS-04 22 17 17 17 28 0 0 39 44 18
2017 IS-05 17 27 18 18 18 0 0 45 37 22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 16 26 34 16 10 0 0 41 25 63
2017 IS-03 27 36 18 18 0 0 0 64 18 11
2017 IS-04 22 22 28 11 17 0 0 44 28 18
2017 IS-05 8 27 41 14 9 0 0 36 23 22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 17 30 25 14 13 0 2 48 27 64
2017 IS-03 27 27 27 0 9 0 9 60 10 11
2017 IS-04 17 28 22 6 28 0 0 44 33 18
2017 IS-05 17 30 22 26 4 0 0 47 31 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 22 17 28 19 12 0 2 40 32 64
2017 IS-03 45 18 9 9 9 0 9 70 20 11
2017 IS-04 22 22 22 22 11 0 0 44 33 18
2017 IS-05 13 13 34 26 13 0 0 26 39 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 43 30 16 3 3 0 5 76 7 63
2017 IS-03 64 9 9 0 0 0 18 89 0 11
2017 IS-04 44 33 11 0 6 0 6 82 6 18
2017 IS-05 45 27 19 9 0 0 0 72 9 22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 25 42 24 5 5 0 0 67 9 64
2017 IS-03 27 45 27 0 0 0 0 73 0 11
2017 IS-04 33 33 17 11 6 0 0 67 17 18
2017 IS-05 26 47 18 4 4 0 0 73 9 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 23 28 26 11 9 0 2 53 21 64
2017 IS-03 36 18 18 9 9 0 9 60 20 11
2017 IS-04 17 17 33 17 17 0 0 33 33 18
2017 IS-05 26 44 12 13 4 0 0 70 18 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 16 24 27 16 14 2 2 41 31 64
2017 IS-03 36 9 36 9 9 0 0 45 18 11
2017 IS-04 17 11 28 17 17 6 6 31 38 18
2017 IS-05 9 38 27 13 13 0 0 47 26 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 15 25 33 11 16 0 0 40 27 64
2017 IS-03 27 27 27 9 9 0 0 55 18 11
2017 IS-04 17 17 28 17 22 0 0 33 39 18
2017 IS-05 8 35 35 9 13 0 0 43 22 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 27 30 24 7 13 0 0 57 19 63
2017 IS-03 36 36 27 0 0 0 0 73 0 11
2017 IS-04 17 28 22 11 22 0 0 44 33 18
2017 IS-05 36 18 32 5 9 0 0 54 14 22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 53 36 6 3 2 0 0 89 5 64
2017 IS-03 45 45 0 9 0 0 0 91 9 11
2017 IS-04 61 33 0 0 6 0 0 94 6 18
2017 IS-05 53 39 9 0 0 0 0 91 0 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 80 9 3 5 3 0 0 89 8 63
2017 IS-03 73 9 0 9 9 0 0 82 18 11
2017 IS-04 83 11 6 0 0 0 0 94 0 18
2017 IS-05 86 0 4 5 5 0 0 86 9 22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 56 30 8 5 2 0 0 86 6 63
2017 IS-03 27 36 18 9 9 0 0 64 18 11
2017 IS-04 44 44 11 0 0 0 0 89 0 18
2017 IS-05 73 18 5 5 0 0 0 91 5 22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 45 36 8 3 8 0 0 81 11 63
2017 IS-03 45 27 9 0 18 0 0 73 18 11
2017 IS-04 33 50 17 0 0 0 0 83 0 18
2017 IS-05 50 32 5 0 14 0 0 82 14 22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 55 6 5 0 3 0 31 89 4 64
2017 IS-03 45 0 0 0 0 0 55 100 0 11
2017 IS-04 50 6 6 0 0 0 39 91 0 18
2017 IS-05 65 0 4 0 4 0 26 88 6 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 78 11 0 2 1 0 8 97 3 63
2017 IS-03 64 27 0 0 0 0 9 100 0 11
2017 IS-04 72 6 0 0 0 0 22 100 0 18
2017 IS-05 95 5 0 0 0 0 0 100 0 22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 60 20 2 8 6 0 3 84 15 63
2017 IS-03 27 27 0 18 18 0 9 60 40 11
2017 IS-04 50 22 0 11 11 0 6 76 24 18
2017 IS-05 77 23 0 0 0 0 0 100 0 22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 35 35 19 6 3 0 2 71 9 63
2017 IS-03 9 55 18 9 0 0 9 70 10 11
2017 IS-04 22 33 33 6 6 0 0 56 11 18
2017 IS-05 54 27 14 5 0 0 0 81 5 22

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 5 28 43 13 11 0 0 33 24 63
2017 IS-03 9 18 45 18 9 0 0 27 27 11
2017 IS-04 6 22 50 11 11 0 0 28 22 18
2017 IS-05 5 40 32 9 14 0 0 45 23 22

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 19 16 38 17 9 0 0 27 35 63
2017 IS-03 18 18 36 9 18 0 0 27 36 11
2017 IS-04 24 6 47 18 6 0 0 24 29 17
2017 IS-05 13 26 35 17 8 0 0 25 40 23
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 24 22 14 24 8 8 0 26 74 63
2017 IS-03 55 36 0 0 9 0 0 55 45 11
2017 IS-04 22 17 17 33 6 6 0 24 76 18
2017 IS-05 9 22 23 28 9 9 0 10 90 22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 28 43
2017 IS-04 23 13
2017 IS-05 40 18

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 30 43
2017 IS-04 38 13
2017 IS-05 17 18

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 IS 23 43
2017 IS-04 15 13
2017 IS-05 34 18

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 IS 48 43
2017 IS-04 54 13
2017 IS-05 44 18

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 IS 9 43
2017 IS-04 0 13
2017 IS-05 17 18

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 IS 40 43
2017 IS-04 38 13
2017 IS-05 34 18

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 IS 0 35 28 25 2 10 43
2017 IS-04 0 38 23 31 0 8 13
2017 IS-05 0 32 22 28 6 12 18

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 9 14 19 26 28 0 5 24 56 43
2017 IS-04 0 8 31 23 38 0 0 8 62 13
2017 IS-05 17 17 17 22 22 0 6 36 46 18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 IS 7 7 14 23 46 0 2 14 71 43
2017 IS-04 0 0 15 38 46 0 0 0 85 13
2017 IS-05 17 6 22 11 44 0 0 22 55 18
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