2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 43 10 5 5 0 0 80 10 901
2017 3 to 10 years in current department or agency 29 45 11 9 5 0 0 75 14 1813
2017 11 to 20 years in current department or agency 29 45 12 9 5 0 0 74 14 1630
2017 More than 20 years in current department or agency 30 43 13 9 4 0 0 73 14 353
2014 Less than 3 years in current department or agency 37 45 9 5 4 0 0 83 9 732
2014 3 to 10 years in current department or agency 27 47 12 8 6 0 0 74 14 2496
2014 11 to 20 years in current department or agency 27 47 12 9 5 0 0 74 14 1360
2014 More than 20 years in current department or agency 27 48 14 7 4 0 0 75 12 457

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 41 11 7 4 0 0 79 10 902
2017 3 to 10 years in current department or agency 24 38 16 13 10 0 0 62 22 1808
2017 11 to 20 years in current department or agency 21 38 16 15 10 0 0 59 25 1628
2017 More than 20 years in current department or agency 19 38 14 16 12 1 0 58 28 352

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 34 8 3 1 0 0 88 4 901
2017 3 to 10 years in current department or agency 51 36 9 3 2 0 0 86 4 1808
2017 11 to 20 years in current department or agency 50 37 8 3 2 0 0 87 5 1622
2017 More than 20 years in current department or agency 49 39 8 3 1 0 0 88 4 352
2014 Less than 3 years in current department or agency 64 29 6 1 1 0 0 93 2 732
2014 3 to 10 years in current department or agency 59 30 8 2 1 0 0 89 3 2493
2014 11 to 20 years in current department or agency 58 31 7 3 1 0 0 89 4 1361
2014 More than 20 years in current department or agency 60 30 5 2 2 0 0 90 4 457

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 35 9 5 3 0 0 83 8 902
2017 3 to 10 years in current department or agency 37 41 11 7 3 0 0 79 10 1804
2017 11 to 20 years in current department or agency 35 44 11 7 3 0 0 79 10 1620
2017 More than 20 years in current department or agency 34 45 10 7 3 0 0 80 10 350
2014 Less than 3 years in current department or agency 50 37 7 3 2 0 0 88 5 732
2014 3 to 10 years in current department or agency 38 43 10 5 3 0 0 81 9 2496
2014 11 to 20 years in current department or agency 39 41 11 6 3 0 0 79 9 1361
2014 More than 20 years in current department or agency 38 45 10 4 3 0 0 83 7 456

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 29 13 4 3 1 0 80 7 901
2017 3 to 10 years in current department or agency 27 35 19 11 7 0 0 63 19 1808
2017 11 to 20 years in current department or agency 22 35 21 13 8 1 0 58 21 1630
2017 More than 20 years in current department or agency 23 32 21 15 9 1 0 55 24 351
2014 Less than 3 years in current department or agency 46 34 11 6 3 0 0 80 9 731
2014 3 to 10 years in current department or agency 26 39 18 11 6 1 0 65 17 2495
2014 11 to 20 years in current department or agency 24 35 20 11 8 1 0 60 19 1362
2014 More than 20 years in current department or agency 18 39 19 12 11 1 0 58 23 457

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 31 12 5 3 1 0 80 8 902
2017 3 to 10 years in current department or agency 25 37 18 13 7 0 0 62 19 1809
2017 11 to 20 years in current department or agency 22 36 19 15 8 0 0 58 23 1631
2017 More than 20 years in current department or agency 21 36 18 16 9 0 0 57 25 352
2014 Less than 3 years in current department or agency 44 36 11 5 4 0 0 80 9 731
2014 3 to 10 years in current department or agency 24 41 17 12 6 0 0 65 17 2494
2014 11 to 20 years in current department or agency 24 37 18 14 7 0 0 62 21 1361
2014 More than 20 years in current department or agency 18 40 19 12 10 0 0 58 23 457

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 21 19 11 8 5 0 60 20 902
2017 3 to 10 years in current department or agency 23 26 19 15 11 5 1 52 28 1810
2017 11 to 20 years in current department or agency 22 27 20 15 11 5 0 52 27 1628
2017 More than 20 years in current department or agency 29 24 20 12 9 5 2 57 22 351
2014 Less than 3 years in current department or agency 33 24 20 10 8 5 1 60 19 731
2014 3 to 10 years in current department or agency 22 28 19 14 11 5 0 53 26 2496
2014 11 to 20 years in current department or agency 23 29 20 13 10 5 0 55 24 1362
2014 More than 20 years in current department or agency 23 31 25 9 8 5 1 56 17 457
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 28 9 4 3 2 1 84 7 902
2017 3 to 10 years in current department or agency 40 33 12 8 5 1 0 75 13 1810
2017 11 to 20 years in current department or agency 38 34 12 8 6 2 0 74 14 1631
2017 More than 20 years in current department or agency 35 38 11 8 6 2 0 74 14 351
2014 Less than 3 years in current department or agency 55 26 8 6 3 2 1 82 9 731
2014 3 to 10 years in current department or agency 42 31 13 7 5 1 0 74 13 2496
2014 11 to 20 years in current department or agency 39 33 13 9 5 2 0 73 14 1361
2014 More than 20 years in current department or agency 36 35 15 7 5 1 1 72 13 457

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 28 8 6 2 1 0 83 9 902
2017 3 to 10 years in current department or agency 38 37 10 10 6 0 0 74 16 1807
2017 11 to 20 years in current department or agency 37 35 11 11 6 0 0 73 16 1629
2017 More than 20 years in current department or agency 32 37 13 11 7 0 0 69 18 353
2014 Less than 3 years in current department or agency 51 30 8 7 4 0 0 81 11 732
2014 3 to 10 years in current department or agency 40 34 11 10 5 1 0 74 15 2494
2014 11 to 20 years in current department or agency 38 35 10 10 6 1 0 74 16 1361
2014 More than 20 years in current department or agency 35 38 11 9 6 0 0 74 15 456

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 24 8 5 4 0 0 83 9 900
2017 3 to 10 years in current department or agency 43 31 11 8 6 0 0 74 14 1808
2017 11 to 20 years in current department or agency 44 29 11 8 8 0 0 73 16 1630
2017 More than 20 years in current department or agency 41 33 12 8 6 0 0 74 14 349
2014 Less than 3 years in current department or agency 55 27 8 5 4 0 1 83 9 732
2014 3 to 10 years in current department or agency 45 30 11 7 6 0 0 75 13 2493
2014 11 to 20 years in current department or agency 43 30 12 9 6 0 0 73 15 1361
2014 More than 20 years in current department or agency 40 32 14 7 7 1 0 73 14 457

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 34 10 6 3 8 1 79 9 901
2017 3 to 10 years in current department or agency 19 33 19 12 10 7 0 56 24 1813
2017 11 to 20 years in current department or agency 15 30 21 16 11 7 0 49 29 1629
2017 More than 20 years in current department or agency 17 29 19 14 12 9 0 51 28 352
2014 Less than 3 years in current department or agency 40 29 10 7 4 10 1 77 12 731
2014 3 to 10 years in current department or agency 22 35 17 10 7 8 0 62 19 2495
2014 11 to 20 years in current department or agency 19 33 19 13 7 9 0 57 22 1359
2014 More than 20 years in current department or agency 15 38 18 10 11 8 0 58 22 457

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 32 13 8 4 4 1 74 12 903
2017 3 to 10 years in current department or agency 15 32 21 17 11 3 0 49 30 1811
2017 11 to 20 years in current department or agency 12 31 20 20 15 2 0 43 36 1630
2017 More than 20 years in current department or agency 14 29 18 20 15 3 0 44 36 352
2014 Less than 3 years in current department or agency 38 29 13 9 5 5 1 71 15 732
2014 3 to 10 years in current department or agency 18 34 20 17 9 2 0 53 26 2495
2014 11 to 20 years in current department or agency 16 32 21 18 12 2 0 49 30 1361
2014 More than 20 years in current department or agency 12 31 24 17 14 2 0 43 32 457

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 33 16 12 5 8 1 64 18 899
2017 3 to 10 years in current department or agency 11 28 22 21 13 5 0 41 36 1812
2017 11 to 20 years in current department or agency 7 27 22 23 16 4 0 36 41 1629
2017 More than 20 years in current department or agency 8 25 23 23 16 4 0 35 41 352
2014 Less than 3 years in current department or agency 26 34 15 10 7 8 1 65 19 730
2014 3 to 10 years in current department or agency 13 28 23 21 11 4 0 43 33 2490
2014 11 to 20 years in current department or agency 10 27 22 21 14 5 0 40 36 1360
2014 More than 20 years in current department or agency 7 26 24 22 16 4 0 35 40 457

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 32 13 9 6 7 1 70 16 902
2017 3 to 10 years in current department or agency 15 29 19 16 14 7 0 48 32 1812
2017 11 to 20 years in current department or agency 13 29 19 17 15 6 0 46 34 1630
2017 More than 20 years in current department or agency 16 29 18 15 17 5 0 47 34 353
2014 Less than 3 years in current department or agency 31 31 15 8 8 7 1 67 17 732
2014 3 to 10 years in current department or agency 18 31 19 15 11 7 0 52 27 2495
2014 11 to 20 years in current department or agency 17 31 19 14 13 6 0 52 28 1360
2014 More than 20 years in current department or agency 12 34 19 14 16 5 0 48 32 457

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 36 14 13 6 6 1 65 20 903
2017 3 to 10 years in current department or agency 11 29 20 23 15 3 0 41 38 1812
2017 11 to 20 years in current department or agency 8 30 21 22 15 3 0 40 38 1626
2017 More than 20 years in current department or agency 9 31 23 17 16 3 0 42 34 349
2014 Less than 3 years in current department or agency 25 34 15 14 6 4 1 63 21 731
2014 3 to 10 years in current department or agency 12 32 20 21 13 3 0 45 34 2491
2014 11 to 20 years in current department or agency 12 31 19 20 15 3 0 45 36 1360
2014 More than 20 years in current department or agency 10 33 24 19 13 2 0 44 32 457
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 39 15 9 3 1 0 73 12 902
2017 3 to 10 years in current department or agency 20 36 18 16 10 0 0 56 26 1812
2017 11 to 20 years in current department or agency 19 36 17 17 11 0 0 55 28 1630
2017 More than 20 years in current department or agency 18 36 20 14 12 1 0 54 26 353
2014 Less than 3 years in current department or agency 33 37 13 10 6 0 1 71 16 732
2014 3 to 10 years in current department or agency 19 35 20 16 10 0 0 54 27 2495
2014 11 to 20 years in current department or agency 19 34 19 17 12 0 0 52 28 1361
2014 More than 20 years in current department or agency 13 35 20 18 14 0 0 47 33 457

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 42 11 10 3 0 0 76 13 902
2017 3 to 10 years in current department or agency 25 44 13 13 5 0 0 69 18 1807
2017 11 to 20 years in current department or agency 23 44 14 14 5 0 0 67 19 1631
2017 More than 20 years in current department or agency 22 46 16 11 5 0 0 68 16 353

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 21 17 13 8 21 4 50 28 900
2017 3 to 10 years in current department or agency 9 22 19 21 18 9 2 35 43 1808
2017 11 to 20 years in current department or agency 9 25 17 22 16 10 2 39 43 1631
2017 More than 20 years in current department or agency 8 25 20 19 14 11 3 39 38 351
2014 Less than 3 years in current department or agency 16 21 16 17 9 18 3 47 33 731
2014 3 to 10 years in current department or agency 9 23 19 21 16 9 2 36 42 2496
2014 11 to 20 years in current department or agency 10 28 19 19 14 8 2 42 37 1361
2014 More than 20 years in current department or agency 7 28 22 15 17 9 2 40 35 457

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 31 11 7 3 1 0 79 10 902
2017 3 to 10 years in current department or agency 34 37 12 10 6 0 0 72 16 1813
2017 11 to 20 years in current department or agency 31 40 12 11 6 0 0 71 17 1632
2017 More than 20 years in current department or agency 30 39 13 11 6 0 0 69 17 353
2014 Less than 3 years in current department or agency 47 31 11 6 4 0 1 79 10 730
2014 3 to 10 years in current department or agency 36 35 13 10 6 0 0 71 16 2496
2014 11 to 20 years in current department or agency 31 37 13 12 6 0 0 69 18 1360
2014 More than 20 years in current department or agency 29 38 15 9 8 0 0 67 17 457

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 29 16 8 1 7 8 71 11 88
2017 3 to 10 years in current department or agency 26 37 12 9 5 4 6 70 16 390
2017 11 to 20 years in current department or agency 23 39 14 11 7 3 3 66 19 485
2017 More than 20 years in current department or agency 27 42 15 9 5 1 1 71 14 123
2014 Less than 3 years in current department or agency 35 38 11 3 5 5 3 79 9 62
2014 3 to 10 years in current department or agency 27 36 13 10 5 4 7 70 16 461
2014 11 to 20 years in current department or agency 26 36 16 10 5 3 3 66 17 436
2014 More than 20 years in current department or agency 21 42 16 8 5 2 6 69 13 161

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 31 11 8 3 1 1 78 11 901
2017 3 to 10 years in current department or agency 24 37 14 16 9 1 1 61 25 1812
2017 11 to 20 years in current department or agency 25 36 16 15 8 1 1 61 23 1630
2017 More than 20 years in current department or agency 22 39 11 16 9 1 1 62 26 353
2014 Less than 3 years in current department or agency 38 35 9 11 3 2 1 76 14 732
2014 3 to 10 years in current department or agency 26 38 13 14 7 1 1 66 22 2494
2014 11 to 20 years in current department or agency 25 39 14 13 7 1 1 65 21 1360
2014 More than 20 years in current department or agency 16 45 13 15 9 0 1 62 25 457

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 27 12 7 5 15 2 71 14 899
2017 3 to 10 years in current department or agency 18 28 15 19 14 6 1 49 35 1810
2017 11 to 20 years in current department or agency 18 27 17 17 14 6 1 48 34 1631
2017 More than 20 years in current department or agency 17 28 16 16 14 8 1 49 33 353
2014 Less than 3 years in current department or agency 31 27 13 10 6 11 2 66 19 732
2014 3 to 10 years in current department or agency 19 28 17 16 13 5 1 51 31 2496
2014 11 to 20 years in current department or agency 22 27 16 16 13 5 1 52 31 1359
2014 More than 20 years in current department or agency 15 33 18 18 11 4 1 50 31 457

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 40 9 14 5 0 0 71 20 903
2017 3 to 10 years in current department or agency 19 40 12 18 10 0 0 59 28 1812
2017 11 to 20 years in current department or agency 16 42 14 17 11 0 0 58 28 1628
2017 More than 20 years in current department or agency 20 38 15 17 10 0 0 58 27 351
2014 Less than 3 years in current department or agency 27 37 12 16 7 0 0 65 23 731
2014 3 to 10 years in current department or agency 17 39 13 20 11 0 0 56 31 2496
2014 11 to 20 years in current department or agency 17 40 11 21 11 0 0 58 31 1357
2014 More than 20 years in current department or agency 17 41 12 19 11 0 0 58 30 457

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 37 10 8 4 0 0 78 12 901
2017 3 to 10 years in current department or agency 38 40 10 7 4 0 0 79 11 1812
2017 11 to 20 years in current department or agency 37 42 10 7 4 0 0 79 11 1631
2017 More than 20 years in current department or agency 40 40 10 7 3 0 0 80 9 353
2014 Less than 3 years in current department or agency 41 38 10 7 3 0 0 79 10 732
2014 3 to 10 years in current department or agency 34 43 11 8 4 0 0 77 12 2493
2014 11 to 20 years in current department or agency 38 41 11 7 3 0 0 79 10 1360
2014 More than 20 years in current department or agency 37 46 9 5 3 0 0 83 8 456

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 36 8 6 4 0 0 81 11 900
2017 3 to 10 years in current department or agency 43 39 8 7 4 0 0 82 11 1813
2017 11 to 20 years in current department or agency 42 40 8 6 4 0 0 82 10 1631
2017 More than 20 years in current department or agency 47 37 7 5 3 0 0 85 9 353
2014 Less than 3 years in current department or agency 43 39 9 6 3 0 0 82 9 730
2014 3 to 10 years in current department or agency 40 39 9 7 5 0 0 79 12 2495
2014 11 to 20 years in current department or agency 45 39 7 7 3 0 0 84 10 1360
2014 More than 20 years in current department or agency 39 45 8 5 3 0 0 84 8 457

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 31 15 11 5 5 0 67 17 902
2017 3 to 10 years in current department or agency 13 31 18 21 14 1 0 45 36 1805
2017 11 to 20 years in current department or agency 10 34 21 19 15 1 0 44 35 1631
2017 More than 20 years in current department or agency 12 33 22 19 12 1 0 46 32 353
2014 Less than 3 years in current department or agency 26 35 15 12 7 4 0 64 20 732
2014 3 to 10 years in current department or agency 14 31 19 21 15 1 0 45 36 2492
2014 11 to 20 years in current department or agency 11 31 19 22 15 2 0 43 37 1362
2014 More than 20 years in current department or agency 11 33 22 17 14 2 0 45 32 455

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 29 12 13 8 4 4 64 23 897
2017 3 to 10 years in current department or agency 16 28 15 19 20 2 1 45 40 1811
2017 11 to 20 years in current department or agency 12 29 15 20 21 2 1 43 41 1627
2017 More than 20 years in current department or agency 12 28 16 22 17 1 4 42 41 350
2014 Less than 3 years in current department or agency 26 27 14 14 13 4 2 56 29 732
2014 3 to 10 years in current department or agency 15 26 15 21 21 1 1 41 43 2496
2014 11 to 20 years in current department or agency 14 26 15 21 22 1 1 41 43 1361
2014 More than 20 years in current department or agency 12 25 20 20 20 2 2 38 41 457

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 43 11 6 3 1 1 79 10 900
2017 3 to 10 years in current department or agency 25 43 13 12 7 0 0 68 19 1804
2017 11 to 20 years in current department or agency 24 40 14 15 7 0 0 64 22 1623
2017 More than 20 years in current department or agency 22 41 14 13 10 0 0 63 23 352
2014 Less than 3 years in current department or agency 27 42 12 11 7 0 1 70 18 732
2014 3 to 10 years in current department or agency 19 41 15 15 9 0 0 61 24 2496
2014 11 to 20 years in current department or agency 19 41 14 16 9 0 0 60 25 1361
2014 More than 20 years in current department or agency 18 40 13 19 11 0 0 58 30 457

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 36 13 6 3 0 1 77 9 902
2017 3 to 10 years in current department or agency 28 39 15 12 6 0 0 67 18 1805
2017 11 to 20 years in current department or agency 25 37 17 13 7 0 0 62 20 1623
2017 More than 20 years in current department or agency 26 38 14 12 9 0 0 65 21 351
2014 Less than 3 years in current department or agency 37 37 13 7 6 0 0 75 13 732
2014 3 to 10 years in current department or agency 27 37 16 11 8 0 0 65 19 2494
2014 11 to 20 years in current department or agency 25 39 16 12 8 0 0 64 20 1359
2014 More than 20 years in current department or agency 21 36 17 17 9 0 0 57 26 457

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 40 11 5 3 0 0 81 8 899
2017 3 to 10 years in current department or agency 27 39 17 11 6 0 0 66 17 1805
2017 11 to 20 years in current department or agency 24 39 17 13 6 0 0 63 20 1625
2017 More than 20 years in current department or agency 25 41 14 12 7 0 0 66 19 352
2014 Less than 3 years in current department or agency 39 40 10 6 4 0 0 80 11 732
2014 3 to 10 years in current department or agency 26 40 17 11 6 0 0 66 16 2496
2014 11 to 20 years in current department or agency 26 36 18 13 6 0 0 63 20 1360
2014 More than 20 years in current department or agency 21 41 20 10 8 0 0 63 18 457

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 39 16 8 3 4 1 72 11 899
2017 3 to 10 years in current department or agency 16 36 24 13 7 4 0 54 21 1810
2017 11 to 20 years in current department or agency 13 35 24 14 9 4 0 51 25 1629
2017 More than 20 years in current department or agency 15 32 23 17 7 5 1 50 26 352

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 31 8 5 3 1 1 83 9 899
2017 3 to 10 years in current department or agency 35 36 10 11 7 0 0 71 18 1810
2017 11 to 20 years in current department or agency 31 35 13 12 9 0 0 67 20 1629
2017 More than 20 years in current department or agency 33 35 15 10 8 0 0 68 17 353
2014 Less than 3 years in current department or agency 47 29 11 7 4 1 1 77 12 732
2014 3 to 10 years in current department or agency 35 34 12 11 8 0 0 69 19 2493
2014 11 to 20 years in current department or agency 29 38 12 12 8 0 0 67 20 1359
2014 More than 20 years in current department or agency 23 38 18 13 8 0 0 62 21 457

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 23 11 10 7 3 12 66 21 899
2017 3 to 10 years in current department or agency 28 27 12 12 13 1 6 59 27 1811
2017 11 to 20 years in current department or agency 26 28 9 15 13 1 8 59 31 1630
2017 More than 20 years in current department or agency 25 29 9 15 13 1 8 59 31 353
2014 Less than 3 years in current department or agency 36 22 9 10 12 3 9 65 25 732
2014 3 to 10 years in current department or agency 27 26 10 15 15 1 7 57 32 2493
2014 11 to 20 years in current department or agency 25 25 10 15 17 1 8 55 35 1360
2014 More than 20 years in current department or agency 25 27 8 14 19 0 6 56 35 456

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 35 12 3 2 0 0 83 5 903
2017 3 to 10 years in current department or agency 32 39 18 7 4 0 1 71 11 1812
2017 11 to 20 years in current department or agency 26 39 20 9 5 0 1 66 14 1629
2017 More than 20 years in current department or agency 29 31 25 8 7 1 1 61 14 353
2014 Less than 3 years in current department or agency 46 33 13 4 2 0 1 81 6 732
2014 3 to 10 years in current department or agency 32 38 19 7 3 0 1 71 10 2496
2014 11 to 20 years in current department or agency 29 35 22 9 4 0 1 64 13 1361
2014 More than 20 years in current department or agency 22 37 27 8 6 0 0 59 14 457

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 22 8 5 4 4 7 80 10 901
2017 3 to 10 years in current department or agency 43 25 9 8 7 3 5 74 16 1812
2017 11 to 20 years in current department or agency 41 27 8 8 8 3 6 75 17 1630
2017 More than 20 years in current department or agency 36 24 11 8 8 4 8 68 19 351
2014 Less than 3 years in current department or agency 47 22 8 4 6 5 8 79 12 732
2014 3 to 10 years in current department or agency 42 23 9 7 9 4 6 72 18 2494
2014 11 to 20 years in current department or agency 39 25 11 7 8 3 7 71 17 1361
2014 More than 20 years in current department or agency 33 26 12 10 8 3 8 67 20 457

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 35 36 903
2017 3 to 10 years in current department or agency 23 40 37 1813
2017 11 to 20 years in current department or agency 18 46 36 1626
2017 More than 20 years in current department or agency 30 42 28 352
2014 Less than 3 years in current department or agency 27 40 34 732
2014 3 to 10 years in current department or agency 22 40 38 2495
2014 11 to 20 years in current department or agency 18 47 35 1361
2014 More than 20 years in current department or agency 24 48 28 457

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 1 30 27 6 31 4 252
2017 3 to 10 years in current department or agency 7 46 33 7 2 6 429
2017 11 to 20 years in current department or agency 26 35 26 7 1 6 297
2017 More than 20 years in current department or agency 78 10 5 4 0 3 104
2014 Less than 3 years in current department or agency 3 30 28 12 9999 27 193
2014 3 to 10 years in current department or agency 4 45 31 12 9999 8 548
2014 11 to 20 years in current department or agency 29 34 18 12 9999 7 244
2014 More than 20 years in current department or agency 70 13 5 5 9999 5 110
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 39 7 4 2 1 0 87 6 902
2017 3 to 10 years in current department or agency 35 44 11 7 3 0 0 78 10 1810
2017 11 to 20 years in current department or agency 34 43 12 7 4 1 0 77 11 1630
2017 More than 20 years in current department or agency 32 43 12 7 3 1 0 76 11 351
2014 Less than 3 years in current department or agency 46 40 8 4 2 1 0 86 6 732
2014 3 to 10 years in current department or agency 37 41 12 6 3 0 0 79 9 2494
2014 11 to 20 years in current department or agency 36 40 13 7 3 1 0 77 10 1360
2014 More than 20 years in current department or agency 32 42 14 9 2 1 0 75 11 457

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 42 12 5 2 1 0 81 7 900
2017 3 to 10 years in current department or agency 22 46 17 9 5 1 0 68 14 1813
2017 11 to 20 years in current department or agency 22 43 19 9 6 1 0 66 16 1625
2017 More than 20 years in current department or agency 18 40 22 13 6 1 0 59 19 352
2014 Less than 3 years in current department or agency 37 44 9 6 2 1 0 82 8 732
2014 3 to 10 years in current department or agency 27 44 15 9 4 1 0 72 13 2495
2014 11 to 20 years in current department or agency 26 43 17 9 4 1 0 69 14 1361
2014 More than 20 years in current department or agency 20 43 20 10 5 1 0 64 15 457

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 16 32 24 15 2 4 42 24 897
2017 3 to 10 years in current department or agency 11 26 38 15 7 1 2 23 37 1807
2017 11 to 20 years in current department or agency 11 28 38 15 6 1 2 21 40 1623
2017 More than 20 years in current department or agency 11 31 39 12 4 1 1 17 43 352
2014 Less than 3 years in current department or agency 5 18 37 21 14 2 2 37 25 731
2014 3 to 10 years in current department or agency 9 27 38 17 6 1 2 24 38 2492
2014 11 to 20 years in current department or agency 9 31 38 15 5 0 2 20 41 1357
2014 More than 20 years in current department or agency 10 33 41 13 3 0 1 15 44 455

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 12 24 24 23 5 5 52 21 895
2017 3 to 10 years in current department or agency 16 22 30 17 10 1 2 29 40 1806
2017 11 to 20 years in current department or agency 18 26 30 15 7 1 2 23 46 1623
2017 More than 20 years in current department or agency 20 30 28 15 5 1 1 20 51 353
2014 Less than 3 years in current department or agency 9 14 25 24 20 6 3 48 25 727
2014 3 to 10 years in current department or agency 13 26 32 18 8 2 2 27 40 2491
2014 11 to 20 years in current department or agency 14 26 31 19 7 1 2 27 41 1354
2014 More than 20 years in current department or agency 17 26 35 15 5 1 0 20 44 457

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 20 27 18 13 6 5 35 34 898
2017 3 to 10 years in current department or agency 15 24 33 16 7 2 3 24 41 1801
2017 11 to 20 years in current department or agency 18 26 33 13 5 2 3 19 47 1621
2017 More than 20 years in current department or agency 22 32 24 13 4 2 3 18 57 351
2014 Less than 3 years in current department or agency 10 22 28 16 15 3 5 34 35 726
2014 3 to 10 years in current department or agency 18 26 30 14 7 2 3 22 46 2490
2014 11 to 20 years in current department or agency 20 29 30 12 4 2 2 17 52 1351
2014 More than 20 years in current department or agency 25 34 27 10 3 1 1 13 60 453

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 8 22 34 25 2 5 64 12 887
2017 3 to 10 years in current department or agency 6 15 34 30 11 1 3 43 22 1790
2017 11 to 20 years in current department or agency 9 17 36 25 9 1 2 36 27 1618
2017 More than 20 years in current department or agency 11 17 41 22 6 1 2 29 28 352
2014 Less than 3 years in current department or agency 4 7 25 33 26 3 3 62 11 726
2014 3 to 10 years in current department or agency 6 14 33 31 12 1 2 44 21 2487
2014 11 to 20 years in current department or agency 7 19 38 26 8 0 2 34 27 1352
2014 More than 20 years in current department or agency 10 23 38 23 4 0 1 27 34 453

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 12 25 25 22 3 7 52 20 894
2017 3 to 10 years in current department or agency 20 25 29 15 8 1 2 24 46 1804
2017 11 to 20 years in current department or agency 21 29 32 12 5 1 2 17 51 1621
2017 More than 20 years in current department or agency 23 31 30 11 4 0 1 15 54 353
2014 Less than 3 years in current department or agency 13 16 26 20 19 3 3 42 31 729
2014 3 to 10 years in current department or agency 21 27 28 15 6 1 2 22 49 2491
2014 11 to 20 years in current department or agency 22 29 29 13 5 1 2 19 52 1351
2014 More than 20 years in current department or agency 21 37 29 10 2 0 0 13 58 456

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 11 19 24 24 8 8 56 21 899
2017 3 to 10 years in current department or agency 11 18 29 23 14 2 3 39 30 1803
2017 11 to 20 years in current department or agency 11 21 28 23 11 1 4 36 34 1624
2017 More than 20 years in current department or agency 15 23 30 20 10 1 3 30 39 353
2014 Less than 3 years in current department or agency 7 10 20 26 25 8 5 58 19 728
2014 3 to 10 years in current department or agency 9 18 26 26 15 2 4 43 29 2492
2014 11 to 20 years in current department or agency 9 17 30 25 13 1 4 40 28 1354
2014 More than 20 years in current department or agency 13 20 29 26 8 1 2 36 34 456

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 15 29 19 18 5 6 41 26 897
2017 3 to 10 years in current department or agency 14 22 33 16 9 2 3 26 38 1803
2017 11 to 20 years in current department or agency 15 25 36 13 6 3 3 20 42 1626
2017 More than 20 years in current department or agency 21 27 28 13 4 3 4 18 52 349
2014 Less than 3 years in current department or agency 9 18 27 19 17 5 5 41 30 730
2014 3 to 10 years in current department or agency 13 21 34 17 7 3 3 27 37 2491
2014 11 to 20 years in current department or agency 14 27 33 14 5 2 4 21 44 1357
2014 More than 20 years in current department or agency 18 30 32 11 4 3 1 16 51 456

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 30 8 8 4 1 0 80 12 902
2017 3 to 10 years in current department or agency 37 32 10 13 7 0 0 69 21 1812
2017 11 to 20 years in current department or agency 38 34 10 11 7 1 0 72 18 1631
2017 More than 20 years in current department or agency 37 39 9 8 6 1 1 77 14 353
2014 Less than 3 years in current department or agency 54 26 5 8 6 1 1 80 14 732
2014 3 to 10 years in current department or agency 41 30 9 11 8 1 0 71 20 2495
2014 11 to 20 years in current department or agency 41 31 9 10 7 1 0 73 18 1360
2014 More than 20 years in current department or agency 40 35 8 10 7 0 1 76 17 455

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 32 7 7 2 0 0 84 9 899
2017 3 to 10 years in current department or agency 36 41 9 9 4 0 0 77 14 1808
2017 11 to 20 years in current department or agency 36 42 9 8 4 0 0 78 13 1626
2017 More than 20 years in current department or agency 35 46 9 7 3 0 0 81 11 351
2014 Less than 3 years in current department or agency 50 34 6 6 3 0 0 85 9 732
2014 3 to 10 years in current department or agency 38 40 10 8 4 0 0 78 12 2494
2014 11 to 20 years in current department or agency 38 43 8 8 3 0 0 81 11 1360
2014 More than 20 years in current department or agency 32 47 10 6 5 0 0 79 11 457

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 33 9 2 1 2 0 88 3 900
2017 3 to 10 years in current department or agency 36 40 14 4 3 2 0 78 7 1809
2017 11 to 20 years in current department or agency 35 38 17 3 4 3 1 75 7 1631
2017 More than 20 years in current department or agency 37 38 14 6 2 3 0 78 8 350
2014 Less than 3 years in current department or agency 57 29 8 3 1 2 0 88 4 732
2014 3 to 10 years in current department or agency 47 34 10 3 3 3 1 84 5 2495
2014 11 to 20 years in current department or agency 44 35 13 3 2 3 0 81 5 1362
2014 More than 20 years in current department or agency 38 37 14 4 3 3 0 78 7 457

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 34 7 3 1 2 0 88 4 901
2017 3 to 10 years in current department or agency 34 44 12 6 3 2 0 79 9 1810
2017 11 to 20 years in current department or agency 30 43 15 6 4 2 0 75 10 1629
2017 More than 20 years in current department or agency 30 43 13 9 3 3 0 75 12 352
2014 Less than 3 years in current department or agency 58 31 6 3 1 1 0 90 4 732
2014 3 to 10 years in current department or agency 42 38 10 5 3 2 0 81 8 2494
2014 11 to 20 years in current department or agency 38 39 13 6 3 2 0 78 9 1362
2014 More than 20 years in current department or agency 32 42 14 6 3 2 0 76 10 457

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 29 5 2 1 0 0 92 3 903
2017 3 to 10 years in current department or agency 38 41 10 6 4 0 0 79 10 1808
2017 11 to 20 years in current department or agency 32 42 12 10 4 0 0 74 14 1630
2017 More than 20 years in current department or agency 34 38 14 9 5 0 0 73 14 353
2014 Less than 3 years in current department or agency 63 28 5 2 2 0 0 91 4 732
2014 3 to 10 years in current department or agency 45 36 10 5 4 0 0 81 9 2495
2014 11 to 20 years in current department or agency 39 37 13 7 4 0 0 76 11 1358
2014 More than 20 years in current department or agency 29 44 14 7 6 0 0 74 12 457

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 28 14 8 6 7 4 69 15 903
2017 3 to 10 years in current department or agency 22 31 17 14 10 3 3 57 25 1813
2017 11 to 20 years in current department or agency 21 33 17 15 9 3 2 57 25 1629
2017 More than 20 years in current department or agency 17 38 17 13 8 5 3 59 22 353
2014 Less than 3 years in current department or agency 37 29 11 9 5 5 3 72 16 732
2014 3 to 10 years in current department or agency 28 32 13 13 10 3 2 63 24 2495
2014 11 to 20 years in current department or agency 25 35 15 12 9 2 2 63 22 1359
2014 More than 20 years in current department or agency 22 38 16 12 8 1 2 62 21 456

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 35 8 2 1 2 0 88 4 903
2017 3 to 10 years in current department or agency 36 46 11 4 2 2 0 83 6 1809
2017 11 to 20 years in current department or agency 35 45 11 4 3 2 0 82 7 1622
2017 More than 20 years in current department or agency 33 45 12 5 3 2 0 79 8 350
2014 Less than 3 years in current department or agency 50 37 7 3 1 2 1 89 3 730
2014 3 to 10 years in current department or agency 41 43 9 4 1 2 0 85 6 2495
2014 11 to 20 years in current department or agency 40 43 9 4 2 2 0 85 6 1362
2014 More than 20 years in current department or agency 37 45 9 4 2 2 0 84 6 456

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 36 9 8 4 3 1 78 12 900
2017 3 to 10 years in current department or agency 35 41 11 8 4 1 0 77 11 1812
2017 11 to 20 years in current department or agency 33 42 11 7 4 2 1 77 12 1622
2017 More than 20 years in current department or agency 36 40 11 8 4 1 1 77 12 351
2014 Less than 3 years in current department or agency 47 33 8 6 3 2 1 82 10 731
2014 3 to 10 years in current department or agency 41 40 9 6 3 1 1 82 9 2496
2014 11 to 20 years in current department or agency 41 38 9 6 4 1 1 80 11 1362
2014 More than 20 years in current department or agency 35 42 10 5 5 2 0 79 11 457

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 34 19 10 4 7 1 64 16 903
2017 3 to 10 years in current department or agency 25 37 20 10 5 2 1 63 16 1812
2017 11 to 20 years in current department or agency 24 37 20 12 5 2 1 63 17 1626
2017 More than 20 years in current department or agency 24 41 21 7 5 1 1 66 12 352
2014 Less than 3 years in current department or agency 29 33 17 11 4 5 2 66 16 731
2014 3 to 10 years in current department or agency 30 37 18 8 4 3 1 69 12 2495
2014 11 to 20 years in current department or agency 28 37 18 9 5 3 0 67 14 1359
2014 More than 20 years in current department or agency 27 35 21 8 5 2 1 64 14 457

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 27 16 10 9 12 4 59 23 899
2017 3 to 10 years in current department or agency 14 27 16 19 16 6 1 44 38 1810
2017 11 to 20 years in current department or agency 15 29 17 17 16 4 1 46 35 1621
2017 More than 20 years in current department or agency 17 33 15 15 14 4 2 53 31 349
2014 Less than 3 years in current department or agency 25 25 15 14 10 9 3 56 27 731
2014 3 to 10 years in current department or agency 15 23 19 18 18 6 1 41 39 2495
2014 11 to 20 years in current department or agency 16 26 16 18 16 6 2 45 38 1362
2014 More than 20 years in current department or agency 18 32 17 15 14 3 1 52 31 457

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 45 4 8 4 0 0 84 12 903
2017 3 to 10 years in current department or agency 24 51 5 15 5 0 0 75 20 1813
2017 11 to 20 years in current department or agency 23 51 6 13 7 0 0 74 20 1629
2017 More than 20 years in current department or agency 19 49 6 15 11 0 0 68 26 352
2014 Less than 3 years in current department or agency 35 46 5 12 3 0 0 80 15 731
2014 3 to 10 years in current department or agency 27 50 4 13 5 0 0 77 19 2496
2014 11 to 20 years in current department or agency 26 49 5 14 6 0 0 75 20 1358
2014 More than 20 years in current department or agency 23 50 5 16 6 0 0 73 22 457

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 34 4 8 4 0 0 84 12 901
2017 3 to 10 years in current department or agency 38 38 7 12 5 0 0 76 17 1807
2017 11 to 20 years in current department or agency 37 39 7 11 6 0 0 76 17 1626
2017 More than 20 years in current department or agency 38 36 9 12 6 0 0 74 18 352
2014 Less than 3 years in current department or agency 49 32 7 9 3 0 0 81 12 731
2014 3 to 10 years in current department or agency 41 36 6 11 6 0 0 77 17 2494
2014 11 to 20 years in current department or agency 42 35 7 11 5 0 0 77 16 1359
2014 More than 20 years in current department or agency 38 35 6 12 9 0 0 73 21 457

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 56 33 5 5 1 0 0 89 6 898
2017 3 to 10 years in current department or agency 42 41 8 7 2 0 0 84 9 1808
2017 11 to 20 years in current department or agency 39 43 7 7 3 0 0 83 10 1629
2017 More than 20 years in current department or agency 39 43 8 7 2 0 0 82 10 353
2014 Less than 3 years in current department or agency 50 36 5 6 1 0 0 87 8 731
2014 3 to 10 years in current department or agency 43 39 8 8 3 0 0 82 11 2492
2014 11 to 20 years in current department or agency 44 40 7 7 2 0 0 84 9 1359
2014 More than 20 years in current department or agency 41 39 10 7 3 0 0 80 10 456

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 78 17 2 2 0 0 0 95 3 901
2017 3 to 10 years in current department or agency 69 23 4 3 1 0 1 93 4 1813
2017 11 to 20 years in current department or agency 62 28 4 3 1 1 0 91 4 1626
2017 More than 20 years in current department or agency 60 28 5 5 2 1 1 88 7 352
2014 Less than 3 years in current department or agency 76 19 2 1 1 1 1 96 2 731
2014 3 to 10 years in current department or agency 70 22 3 3 1 0 1 92 4 2493
2014 11 to 20 years in current department or agency 68 23 4 3 1 0 0 92 4 1360
2014 More than 20 years in current department or agency 59 29 6 4 1 0 1 89 5 457

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 15 3 3 1 0 0 92 5 901
2017 3 to 10 years in current department or agency 67 21 4 5 2 0 1 89 7 1813
2017 11 to 20 years in current department or agency 61 22 5 7 3 0 1 84 10 1628
2017 More than 20 years in current department or agency 63 22 7 5 2 0 1 86 7 350
2014 Less than 3 years in current department or agency 75 14 3 4 2 0 1 91 6 731
2014 3 to 10 years in current department or agency 68 18 4 5 3 0 1 88 8 2495
2014 11 to 20 years in current department or agency 64 22 5 5 3 0 1 87 8 1358
2014 More than 20 years in current department or agency 64 23 5 5 2 0 1 88 7 457

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 75 11 4 4 2 0 4 90 6 901
2017 3 to 10 years in current department or agency 72 15 5 3 2 0 3 89 5 1813
2017 11 to 20 years in current department or agency 70 16 5 3 3 0 3 89 6 1629
2017 More than 20 years in current department or agency 68 14 6 4 2 0 5 87 6 352
2014 Less than 3 years in current department or agency 76 12 3 2 3 0 3 91 5 732
2014 3 to 10 years in current department or agency 77 11 3 3 3 0 3 91 6 2494
2014 11 to 20 years in current department or agency 74 13 5 3 3 0 3 89 6 1361
2014 More than 20 years in current department or agency 70 16 4 3 1 1 5 91 4 456

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 81 11 2 2 1 0 2 95 3 903
2017 3 to 10 years in current department or agency 79 12 3 1 2 0 2 93 3 1808
2017 11 to 20 years in current department or agency 79 12 4 2 1 0 3 93 3 1627
2017 More than 20 years in current department or agency 75 13 4 1 1 0 4 92 3 352
2014 Less than 3 years in current department or agency 82 9 4 1 1 0 3 93 3 732
2014 3 to 10 years in current department or agency 80 11 3 2 2 0 3 94 4 2495
2014 11 to 20 years in current department or agency 79 11 4 1 1 0 3 93 3 1361
2014 More than 20 years in current department or agency 76 13 4 1 2 0 5 94 3 457

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 16 5 3 1 2 6 90 5 900
2017 3 to 10 years in current department or agency 62 21 7 3 2 1 4 87 5 1813
2017 11 to 20 years in current department or agency 60 21 7 4 2 1 4 85 7 1630
2017 More than 20 years in current department or agency 59 20 9 4 2 2 4 84 7 350
2014 Less than 3 years in current department or agency 68 14 5 2 2 3 5 89 5 732
2014 3 to 10 years in current department or agency 64 18 6 4 2 2 5 87 6 2495
2014 11 to 20 years in current department or agency 62 17 8 4 2 1 5 84 7 1362
2014 More than 20 years in current department or agency 59 21 8 3 2 2 5 86 6 455

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 73 16 4 1 1 3 2 94 2 900
2017 3 to 10 years in current department or agency 67 20 5 2 1 2 2 91 4 1809
2017 11 to 20 years in current department or agency 63 23 6 3 1 2 2 89 4 1629
2017 More than 20 years in current department or agency 59 24 7 1 2 3 2 88 4 351
2014 Less than 3 years in current department or agency 73 14 3 2 2 2 3 92 4 731
2014 3 to 10 years in current department or agency 68 18 5 3 2 2 2 90 5 2495
2014 11 to 20 years in current department or agency 64 20 7 2 1 2 3 89 4 1360
2014 More than 20 years in current department or agency 60 21 6 3 2 4 4 88 5 457

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 89 902
2017 3 to 10 years in current department or agency 20 80 1808
2017 11 to 20 years in current department or agency 19 81 1629
2017 More than 20 years in current department or agency 17 83 352
2014 Less than 3 years in current department or agency 16 84 731
2014 3 to 10 years in current department or agency 21 79 2489
2014 11 to 20 years in current department or agency 19 81 1358
2014 More than 20 years in current department or agency 19 81 456

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 104
2017 3 to 10 years in current department or agency 46 347
2017 11 to 20 years in current department or agency 45 307
2017 More than 20 years in current department or agency 49 57
2014 Less than 3 years in current department or agency 57 119
2014 3 to 10 years in current department or agency 50 507
2014 11 to 20 years in current department or agency 45 262
2014 More than 20 years in current department or agency 46 85

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 104
2017 3 to 10 years in current department or agency 63 347
2017 11 to 20 years in current department or agency 66 307
2017 More than 20 years in current department or agency 48 57
2014 Less than 3 years in current department or agency 51 119
2014 3 to 10 years in current department or agency 59 507
2014 11 to 20 years in current department or agency 55 262
2014 More than 20 years in current department or agency 68 85

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 104
2017 3 to 10 years in current department or agency 5 347
2017 11 to 20 years in current department or agency 11 307
2014 Less than 3 years in current department or agency 5 119
2014 3 to 10 years in current department or agency 7 507
2014 11 to 20 years in current department or agency 10 262
2014 More than 20 years in current department or agency 9 85

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 104
2017 More than 20 years in current department or agency 0 57
2014 11 to 20 years in current department or agency 0 262
2014 More than 20 years in current department or agency 0 85

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 104
2017 3 to 10 years in current department or agency 5 347
2017 11 to 20 years in current department or agency 3 307
2014 Less than 3 years in current department or agency 7 119
2014 3 to 10 years in current department or agency 3 507
2014 11 to 20 years in current department or agency 2 262

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 104
2017 3 to 10 years in current department or agency 16 347
2017 11 to 20 years in current department or agency 8 307
2017 More than 20 years in current department or agency 18 57
2014 Less than 3 years in current department or agency 21 119
2014 3 to 10 years in current department or agency 16 507
2014 11 to 20 years in current department or agency 18 262
2014 More than 20 years in current department or agency 11 85

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 104
2017 3 to 10 years in current department or agency 3 347
2017 11 to 20 years in current department or agency 3 307
2014 Less than 3 years in current department or agency 5 119
2014 3 to 10 years in current department or agency 4 507
2014 11 to 20 years in current department or agency 5 262

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 105
2017 3 to 10 years in current department or agency 39 347
2017 11 to 20 years in current department or agency 41 306
2017 More than 20 years in current department or agency 32 58
2014 Less than 3 years in current department or agency 39 118
2014 3 to 10 years in current department or agency 40 508
2014 11 to 20 years in current department or agency 38 263
2014 More than 20 years in current department or agency 40 85

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 105
2017 3 to 10 years in current department or agency 41 347
2017 11 to 20 years in current department or agency 43 306
2017 More than 20 years in current department or agency 42 58
2014 Less than 3 years in current department or agency 34 118
2014 3 to 10 years in current department or agency 39 508
2014 11 to 20 years in current department or agency 38 263
2014 More than 20 years in current department or agency 46 85

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 105
2017 3 to 10 years in current department or agency 39 347
2017 11 to 20 years in current department or agency 45 306
2017 More than 20 years in current department or agency 26 58
2014 Less than 3 years in current department or agency 45 118
2014 3 to 10 years in current department or agency 38 508
2014 11 to 20 years in current department or agency 43 263
2014 More than 20 years in current department or agency 43 85

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 105
2017 3 to 10 years in current department or agency 40 347
2017 11 to 20 years in current department or agency 42 306
2017 More than 20 years in current department or agency 30 58
2014 Less than 3 years in current department or agency 35 118
2014 3 to 10 years in current department or agency 41 508
2014 11 to 20 years in current department or agency 37 263
2014 More than 20 years in current department or agency 41 85

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 105
2017 3 to 10 years in current department or agency 31 347
2017 11 to 20 years in current department or agency 32 306
2017 More than 20 years in current department or agency 21 58
2014 Less than 3 years in current department or agency 33 118
2014 3 to 10 years in current department or agency 27 508
2014 11 to 20 years in current department or agency 29 263
2014 More than 20 years in current department or agency 31 85

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 105
2017 3 to 10 years in current department or agency 49 347
2017 11 to 20 years in current department or agency 53 306
2017 More than 20 years in current department or agency 49 58
2014 Less than 3 years in current department or agency 53 118
2014 3 to 10 years in current department or agency 55 508
2014 11 to 20 years in current department or agency 54 263
2014 More than 20 years in current department or agency 52 85

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 105
2017 3 to 10 years in current department or agency 28 347
2017 11 to 20 years in current department or agency 34 306
2017 More than 20 years in current department or agency 33 58
2014 Less than 3 years in current department or agency 31 118
2014 3 to 10 years in current department or agency 31 508
2014 11 to 20 years in current department or agency 35 263
2014 More than 20 years in current department or agency 36 85

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 105
2014 Less than 3 years in current department or agency 0 118
2014 3 to 10 years in current department or agency 2 508

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 105
2017 3 to 10 years in current department or agency 9 347
2017 11 to 20 years in current department or agency 6 306
2014 Less than 3 years in current department or agency 13 118
2014 3 to 10 years in current department or agency 9 508
2014 11 to 20 years in current department or agency 4 263

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 105
2017 3 to 10 years in current department or agency 13 347
2017 11 to 20 years in current department or agency 14 306
2017 More than 20 years in current department or agency 23 58
2014 Less than 3 years in current department or agency 9 118
2014 3 to 10 years in current department or agency 14 508
2014 11 to 20 years in current department or agency 11 263
2014 More than 20 years in current department or agency 8 85

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 105
2017 3 to 10 years in current department or agency 47 347
2017 11 to 20 years in current department or agency 46 306
2017 More than 20 years in current department or agency 41 58
2014 Less than 3 years in current department or agency 48 118
2014 3 to 10 years in current department or agency 48 508
2014 11 to 20 years in current department or agency 45 263
2014 More than 20 years in current department or agency 52 85

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 105
2017 3 to 10 years in current department or agency 32 347
2017 11 to 20 years in current department or agency 30 306
2017 More than 20 years in current department or agency 22 58
2014 Less than 3 years in current department or agency 35 118
2014 3 to 10 years in current department or agency 35 508
2014 11 to 20 years in current department or agency 31 263
2014 More than 20 years in current department or agency 25 85

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 105
2017 3 to 10 years in current department or agency 13 347
2017 11 to 20 years in current department or agency 15 306
2017 More than 20 years in current department or agency 17 58
2014 Less than 3 years in current department or agency 14 118
2014 3 to 10 years in current department or agency 11 508
2014 11 to 20 years in current department or agency 13 263
2014 More than 20 years in current department or agency 21 85

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 105
2017 3 to 10 years in current department or agency 60 346
2017 11 to 20 years in current department or agency 58 306
2017 More than 20 years in current department or agency 53 59
2014 Less than 3 years in current department or agency 54 119
2014 3 to 10 years in current department or agency 53 508
2014 11 to 20 years in current department or agency 57 263
2014 More than 20 years in current department or agency 54 85

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 105
2017 3 to 10 years in current department or agency 30 346
2017 11 to 20 years in current department or agency 27 306
2017 More than 20 years in current department or agency 30 59
2014 Less than 3 years in current department or agency 28 119
2014 3 to 10 years in current department or agency 29 508
2014 11 to 20 years in current department or agency 34 263
2014 More than 20 years in current department or agency 33 85

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 105
2017 3 to 10 years in current department or agency 8 346
2017 11 to 20 years in current department or agency 14 306
2017 More than 20 years in current department or agency 10 59
2014 Less than 3 years in current department or agency 6 119
2014 3 to 10 years in current department or agency 9 508
2014 11 to 20 years in current department or agency 10 263
2014 More than 20 years in current department or agency 9 85

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 105
2017 3 to 10 years in current department or agency 18 346
2017 11 to 20 years in current department or agency 28 306
2017 More than 20 years in current department or agency 23 59
2014 Less than 3 years in current department or agency 17 119
2014 3 to 10 years in current department or agency 21 508
2014 11 to 20 years in current department or agency 25 263
2014 More than 20 years in current department or agency 45 85

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 105
2017 3 to 10 years in current department or agency 12 346
2017 11 to 20 years in current department or agency 18 306
2017 More than 20 years in current department or agency 9 59
2014 Less than 3 years in current department or agency 9 119
2014 3 to 10 years in current department or agency 14 508
2014 11 to 20 years in current department or agency 17 263
2014 More than 20 years in current department or agency 21 85

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 105
2017 3 to 10 years in current department or agency 7 346
2017 11 to 20 years in current department or agency 10 306
2017 More than 20 years in current department or agency 11 59
2014 Less than 3 years in current department or agency 7 119
2014 3 to 10 years in current department or agency 9 508
2014 11 to 20 years in current department or agency 8 263
2014 More than 20 years in current department or agency 12 85

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 105
2017 3 to 10 years in current department or agency 11 346
2017 11 to 20 years in current department or agency 12 306
2017 More than 20 years in current department or agency 10 59
2014 Less than 3 years in current department or agency 14 119
2014 3 to 10 years in current department or agency 17 508
2014 11 to 20 years in current department or agency 16 263
2014 More than 20 years in current department or agency 19 85

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 105
2017 3 to 10 years in current department or agency 11 346
2017 11 to 20 years in current department or agency 13 306
2017 More than 20 years in current department or agency 14 59
2014 Less than 3 years in current department or agency 8 119
2014 3 to 10 years in current department or agency 8 508
2014 11 to 20 years in current department or agency 10 263
2014 More than 20 years in current department or agency 12 85

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 105
2017 3 to 10 years in current department or agency 24 346
2017 11 to 20 years in current department or agency 21 306
2017 More than 20 years in current department or agency 24 59
2014 Less than 3 years in current department or agency 26 119
2014 3 to 10 years in current department or agency 25 508
2014 11 to 20 years in current department or agency 19 263
2014 More than 20 years in current department or agency 15 85

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 96
2017 3 to 10 years in current department or agency 10 320
2017 11 to 20 years in current department or agency 10 274
2017 More than 20 years in current department or agency 10 52
2014 Less than 3 years in current department or agency 18 111
2014 3 to 10 years in current department or agency 12 465
2014 11 to 20 years in current department or agency 13 242
2014 More than 20 years in current department or agency 15 75

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 96
2017 3 to 10 years in current department or agency 19 320
2017 11 to 20 years in current department or agency 13 274
2017 More than 20 years in current department or agency 15 52
2014 Less than 3 years in current department or agency 30 111
2014 3 to 10 years in current department or agency 19 465
2014 11 to 20 years in current department or agency 16 242
2014 More than 20 years in current department or agency 11 75

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 96
2017 3 to 10 years in current department or agency 9 320
2017 11 to 20 years in current department or agency 11 274
2017 More than 20 years in current department or agency 15 52
2014 Less than 3 years in current department or agency 17 111
2014 3 to 10 years in current department or agency 14 465
2014 11 to 20 years in current department or agency 12 242
2014 More than 20 years in current department or agency 11 75

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 96
2017 3 to 10 years in current department or agency 11 320
2017 11 to 20 years in current department or agency 6 274
2017 More than 20 years in current department or agency 11 52
2014 Less than 3 years in current department or agency 9 111
2014 3 to 10 years in current department or agency 10 465
2014 11 to 20 years in current department or agency 9 242
2014 More than 20 years in current department or agency 8 75

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 96
2017 3 to 10 years in current department or agency 14 320
2017 11 to 20 years in current department or agency 9 274
2017 More than 20 years in current department or agency 10 52
2014 Less than 3 years in current department or agency 11 111
2014 3 to 10 years in current department or agency 12 465
2014 11 to 20 years in current department or agency 10 242
2014 More than 20 years in current department or agency 12 75

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 96
2017 3 to 10 years in current department or agency 8 320
2017 11 to 20 years in current department or agency 14 274
2014 Less than 3 years in current department or agency 10 111
2014 3 to 10 years in current department or agency 10 465
2014 11 to 20 years in current department or agency 7 242
2014 More than 20 years in current department or agency 17 75

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 96
2017 3 to 10 years in current department or agency 10 320
2017 11 to 20 years in current department or agency 9 274
2017 More than 20 years in current department or agency 9 52
2014 Less than 3 years in current department or agency 16 111
2014 3 to 10 years in current department or agency 9 465
2014 11 to 20 years in current department or agency 8 242
2014 More than 20 years in current department or agency 6 75

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 96
2017 3 to 10 years in current department or agency 7 320
2017 11 to 20 years in current department or agency 12 274
2014 Less than 3 years in current department or agency 9 111
2014 3 to 10 years in current department or agency 6 465
2014 11 to 20 years in current department or agency 5 242
2014 More than 20 years in current department or agency 0 75

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 96
2017 3 to 10 years in current department or agency 14 320
2017 11 to 20 years in current department or agency 12 274
2017 More than 20 years in current department or agency 10 52
2014 Less than 3 years in current department or agency 7 111
2014 3 to 10 years in current department or agency 10 465
2014 11 to 20 years in current department or agency 9 242
2014 More than 20 years in current department or agency 11 75

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 96
2017 3 to 10 years in current department or agency 31 320
2017 11 to 20 years in current department or agency 23 274
2017 More than 20 years in current department or agency 16 52
2014 Less than 3 years in current department or agency 22 111
2014 3 to 10 years in current department or agency 22 465
2014 11 to 20 years in current department or agency 22 242
2014 More than 20 years in current department or agency 23 75

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 96
2017 3 to 10 years in current department or agency 11 320
2017 11 to 20 years in current department or agency 8 274
2014 Less than 3 years in current department or agency 9 111
2014 3 to 10 years in current department or agency 10 465
2014 11 to 20 years in current department or agency 11 242
2014 More than 20 years in current department or agency 9 75

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 96
2017 3 to 10 years in current department or agency 48 320
2017 11 to 20 years in current department or agency 45 274
2017 More than 20 years in current department or agency 38 52
2014 Less than 3 years in current department or agency 41 111
2014 3 to 10 years in current department or agency 45 465
2014 11 to 20 years in current department or agency 43 242
2014 More than 20 years in current department or agency 44 75

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 2 320
2014 3 to 10 years in current department or agency 2 465

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 96
2017 3 to 10 years in current department or agency 53 320
2017 11 to 20 years in current department or agency 53 274
2017 More than 20 years in current department or agency 46 52
2014 Less than 3 years in current department or agency 49 111
2014 3 to 10 years in current department or agency 49 465
2014 11 to 20 years in current department or agency 51 242
2014 More than 20 years in current department or agency 52 75

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 96
2017 11 to 20 years in current department or agency 2 274
2017 More than 20 years in current department or agency 0 52

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 96
2017 3 to 10 years in current department or agency 12 320
2017 11 to 20 years in current department or agency 18 274
2017 More than 20 years in current department or agency 13 52
2014 Less than 3 years in current department or agency 11 111
2014 3 to 10 years in current department or agency 10 465
2014 11 to 20 years in current department or agency 14 242
2014 More than 20 years in current department or agency 20 75

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 24 104
2017 3 to 10 years in current department or agency 97 3 346
2017 11 to 20 years in current department or agency 98 2 306
2017 More than 20 years in current department or agency 100 0 58

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 17 12 5 4 26 11 67 14 902
2017 3 to 10 years in current department or agency 14 21 22 10 10 18 5 45 26 1811
2017 11 to 20 years in current department or agency 11 23 21 11 11 19 5 44 28 1631
2017 More than 20 years in current department or agency 14 24 21 10 10 17 3 48 26 353
2014 Less than 3 years in current department or agency 26 17 14 5 4 23 10 64 14 732
2014 3 to 10 years in current department or agency 16 22 19 10 8 19 6 51 24 2495
2014 11 to 20 years in current department or agency 17 21 22 10 9 18 3 49 23 1362
2014 More than 20 years in current department or agency 14 27 21 11 10 14 3 50 26 457

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 29 11 4 2 13 2 80 7 903
2017 3 to 10 years in current department or agency 23 36 19 9 7 6 0 63 17 1813
2017 11 to 20 years in current department or agency 21 35 19 11 7 7 1 61 19 1627
2017 More than 20 years in current department or agency 23 39 19 8 7 4 0 65 15 351
2014 Less than 3 years in current department or agency 40 32 12 4 2 8 1 79 7 731
2014 3 to 10 years in current department or agency 29 34 18 8 5 6 1 67 14 2494
2014 11 to 20 years in current department or agency 28 35 19 7 5 6 0 67 13 1362
2014 More than 20 years in current department or agency 26 36 19 7 8 5 0 65 15 457

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 96 901
2017 3 to 10 years in current department or agency 10 90 1810
2017 11 to 20 years in current department or agency 11 89 1627
2017 More than 20 years in current department or agency 9 91 351
2014 Less than 3 years in current department or agency 7 93 732
2014 3 to 10 years in current department or agency 10 90 2494
2014 11 to 20 years in current department or agency 7 93 1360
2014 More than 20 years in current department or agency 9 91 456

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 36
2017 3 to 10 years in current department or agency 38 171
2017 11 to 20 years in current department or agency 36 172
2017 More than 20 years in current department or agency 20 30
2014 Less than 3 years in current department or agency 38 51
2014 3 to 10 years in current department or agency 40 238
2014 11 to 20 years in current department or agency 31 94
2014 More than 20 years in current department or agency 31 39

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 71 36
2017 3 to 10 years in current department or agency 77 171
2017 11 to 20 years in current department or agency 83 172
2017 More than 20 years in current department or agency 87 30
2014 Less than 3 years in current department or agency 71 51
2014 3 to 10 years in current department or agency 82 238
2014 11 to 20 years in current department or agency 80 94
2014 More than 20 years in current department or agency 82 39

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 171
2017 11 to 20 years in current department or agency 6 172
2014 3 to 10 years in current department or agency 3 238
2014 11 to 20 years in current department or agency 5 94

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 36
2017 More than 20 years in current department or agency 0 30
2014 Less than 3 years in current department or agency 0 51
2014 11 to 20 years in current department or agency 0 94
2014 More than 20 years in current department or agency 0 39

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 36
2017 3 to 10 years in current department or agency 6 171
2014 3 to 10 years in current department or agency 3 238
2014 11 to 20 years in current department or agency 6 94

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 13 171
2017 11 to 20 years in current department or agency 6 172
2014 Less than 3 years in current department or agency 19 51
2014 3 to 10 years in current department or agency 10 238
2014 11 to 20 years in current department or agency 6 94

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 36
2017 3 to 10 years in current department or agency 7 171
2017 11 to 20 years in current department or agency 10 172
2014 Less than 3 years in current department or agency 13 51
2014 3 to 10 years in current department or agency 5 238
2014 11 to 20 years in current department or agency 7 94

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 36
2017 3 to 10 years in current department or agency 31 171
2017 11 to 20 years in current department or agency 28 172
2014 Less than 3 years in current department or agency 33 51
2014 3 to 10 years in current department or agency 19 237
2014 11 to 20 years in current department or agency 15 94

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 36
2017 3 to 10 years in current department or agency 31 171
2017 11 to 20 years in current department or agency 23 172
2017 More than 20 years in current department or agency 26 31
2014 Less than 3 years in current department or agency 25 51
2014 3 to 10 years in current department or agency 22 237
2014 11 to 20 years in current department or agency 17 94
2014 More than 20 years in current department or agency 23 39

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 36
2017 3 to 10 years in current department or agency 19 171
2017 11 to 20 years in current department or agency 22 172
2014 Less than 3 years in current department or agency 18 51
2014 3 to 10 years in current department or agency 13 237
2014 11 to 20 years in current department or agency 12 94

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 11 171
2017 11 to 20 years in current department or agency 10 172
2014 Less than 3 years in current department or agency 12 51
2014 3 to 10 years in current department or agency 6 237
2014 11 to 20 years in current department or agency 5 94

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 36
2017 3 to 10 years in current department or agency 23 171
2017 11 to 20 years in current department or agency 21 172
2017 More than 20 years in current department or agency 55 31
2014 Less than 3 years in current department or agency 23 51
2014 3 to 10 years in current department or agency 24 237
2014 11 to 20 years in current department or agency 32 94
2014 More than 20 years in current department or agency 28 39

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 36
2017 3 to 10 years in current department or agency 26 171
2017 11 to 20 years in current department or agency 27 172
2017 More than 20 years in current department or agency 25 31
2014 Less than 3 years in current department or agency 24 51
2014 3 to 10 years in current department or agency 25 237
2014 11 to 20 years in current department or agency 22 94
2014 More than 20 years in current department or agency 21 39

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in current department or agency 0 31
2014 3 to 10 years in current department or agency 3 237

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 36
2017 11 to 20 years in current department or agency 0 172
2017 More than 20 years in current department or agency 0 31

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 171
2017 11 to 20 years in current department or agency 7 172
2017 More than 20 years in current department or agency 0 31
2014 Less than 3 years in current department or agency 10 51
2014 3 to 10 years in current department or agency 8 237
2014 11 to 20 years in current department or agency 5 94

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 18 171
2017 11 to 20 years in current department or agency 20 172
2014 Less than 3 years in current department or agency 20 51
2014 3 to 10 years in current department or agency 19 237
2014 11 to 20 years in current department or agency 18 94

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 36

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 171
2017 11 to 20 years in current department or agency 13 172
2014 3 to 10 years in current department or agency 9 237
2014 11 to 20 years in current department or agency 12 94
2014 More than 20 years in current department or agency 21 39

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 36
2017 3 to 10 years in current department or agency 0 171
2017 More than 20 years in current department or agency 0 31
2014 Less than 3 years in current department or agency 0 51
2014 3 to 10 years in current department or agency 0 237
2014 11 to 20 years in current department or agency 0 94

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 36
2017 3 to 10 years in current department or agency 17 171
2017 11 to 20 years in current department or agency 24 172
2017 More than 20 years in current department or agency 29 31
2014 Less than 3 years in current department or agency 19 51
2014 3 to 10 years in current department or agency 27 237
2014 11 to 20 years in current department or agency 35 94
2014 More than 20 years in current department or agency 36 39

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 36
2017 3 to 10 years in current department or agency 29 172
2017 11 to 20 years in current department or agency 36 172
2017 More than 20 years in current department or agency 35 31
2014 Less than 3 years in current department or agency 33 51
2014 3 to 10 years in current department or agency 25 238
2014 11 to 20 years in current department or agency 41 94
2014 More than 20 years in current department or agency 49 39

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 36
2017 3 to 10 years in current department or agency 16 172
2017 11 to 20 years in current department or agency 16 172
2017 More than 20 years in current department or agency 19 31
2014 Less than 3 years in current department or agency 17 51
2014 3 to 10 years in current department or agency 14 238
2014 11 to 20 years in current department or agency 28 94
2014 More than 20 years in current department or agency 23 39

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 4 172
2017 11 to 20 years in current department or agency 9 172
2014 3 to 10 years in current department or agency 3 238
2014 11 to 20 years in current department or agency 10 94

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 18 172
2017 11 to 20 years in current department or agency 16 172
2017 More than 20 years in current department or agency 23 31
2014 Less than 3 years in current department or agency 21 51
2014 3 to 10 years in current department or agency 17 238
2014 11 to 20 years in current department or agency 28 94
2014 More than 20 years in current department or agency 41 39

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 4 172
2017 11 to 20 years in current department or agency 11 172
2014 Less than 3 years in current department or agency 11 51
2014 3 to 10 years in current department or agency 5 238
2014 11 to 20 years in current department or agency 8 94
2014 More than 20 years in current department or agency 15 39

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 5 172
2017 11 to 20 years in current department or agency 9 172
2014 3 to 10 years in current department or agency 6 238
2014 11 to 20 years in current department or agency 10 94

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 172
2017 11 to 20 years in current department or agency 7 172
2014 Less than 3 years in current department or agency 11 51
2014 3 to 10 years in current department or agency 7 238
2014 11 to 20 years in current department or agency 9 94

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 6 172
2017 11 to 20 years in current department or agency 7 172
2017 More than 20 years in current department or agency 16 31
2014 Less than 3 years in current department or agency 11 51
2014 3 to 10 years in current department or agency 6 238
2014 11 to 20 years in current department or agency 9 94
2014 More than 20 years in current department or agency 21 39

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 36
2017 3 to 10 years in current department or agency 52 172
2017 11 to 20 years in current department or agency 45 172
2017 More than 20 years in current department or agency 45 31
2014 Less than 3 years in current department or agency 44 51
2014 3 to 10 years in current department or agency 52 238
2014 11 to 20 years in current department or agency 35 94
2014 More than 20 years in current department or agency 21 39

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 34
2017 3 to 10 years in current department or agency 7 163
2017 11 to 20 years in current department or agency 6 156
2014 3 to 10 years in current department or agency 4 225

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 34
2017 3 to 10 years in current department or agency 23 163
2017 11 to 20 years in current department or agency 17 156
2017 More than 20 years in current department or agency 0 28
2014 Less than 3 years in current department or agency 15 47
2014 3 to 10 years in current department or agency 18 225
2014 11 to 20 years in current department or agency 14 85
2014 More than 20 years in current department or agency 15 35

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 6 163
2017 11 to 20 years in current department or agency 7 156
2017 More than 20 years in current department or agency 0 28
2014 3 to 10 years in current department or agency 5 225

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 34
2017 3 to 10 years in current department or agency 3 163
2017 More than 20 years in current department or agency 0 28

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 34
2017 3 to 10 years in current department or agency 3 163
2017 11 to 20 years in current department or agency 4 156
2014 More than 20 years in current department or agency 0 35

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 163
2017 11 to 20 years in current department or agency 8 156
2014 3 to 10 years in current department or agency 4 225

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 22 34
2017 3 to 10 years in current department or agency 6 163
2017 11 to 20 years in current department or agency 4 156
2014 Less than 3 years in current department or agency 16 47
2014 3 to 10 years in current department or agency 7 225

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 34
2017 3 to 10 years in current department or agency 11 163
2017 11 to 20 years in current department or agency 10 156
2017 More than 20 years in current department or agency 18 28
2014 Less than 3 years in current department or agency 13 47
2014 3 to 10 years in current department or agency 8 225
2014 11 to 20 years in current department or agency 6 85

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 10 163
2017 11 to 20 years in current department or agency 11 156
2014 3 to 10 years in current department or agency 6 225
2014 11 to 20 years in current department or agency 6 85
2014 More than 20 years in current department or agency 14 35

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 34
2017 3 to 10 years in current department or agency 24 163
2017 11 to 20 years in current department or agency 20 156
2017 More than 20 years in current department or agency 29 28
2014 Less than 3 years in current department or agency 21 47
2014 3 to 10 years in current department or agency 23 225
2014 11 to 20 years in current department or agency 26 85
2014 More than 20 years in current department or agency 26 35

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 7 163
2017 11 to 20 years in current department or agency 9 156
2014 Less than 3 years in current department or agency 12 47
2014 3 to 10 years in current department or agency 7 225
2014 11 to 20 years in current department or agency 16 85

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 34
2017 3 to 10 years in current department or agency 45 163
2017 11 to 20 years in current department or agency 42 156
2017 More than 20 years in current department or agency 57 28
2014 Less than 3 years in current department or agency 46 47
2014 3 to 10 years in current department or agency 46 225
2014 11 to 20 years in current department or agency 54 85
2014 More than 20 years in current department or agency 52 35

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 163
2014 Less than 3 years in current department or agency 0 47

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 34
2017 3 to 10 years in current department or agency 54 163
2017 11 to 20 years in current department or agency 63 156
2017 More than 20 years in current department or agency 60 28
2014 Less than 3 years in current department or agency 49 47
2014 3 to 10 years in current department or agency 65 225
2014 11 to 20 years in current department or agency 61 85
2014 More than 20 years in current department or agency 65 35

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 34

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 34
2017 3 to 10 years in current department or agency 10 163
2017 11 to 20 years in current department or agency 11 156
2014 3 to 10 years in current department or agency 10 225
2014 11 to 20 years in current department or agency 9 85

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 66 34 37
2017 3 to 10 years in current department or agency 97 3 173
2017 11 to 20 years in current department or agency 97 3 171
2017 More than 20 years in current department or agency 93 7 31

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 16 14 2 1 33 9 71 5 901
2017 3 to 10 years in current department or agency 15 20 23 4 4 27 6 53 13 1812
2017 11 to 20 years in current department or agency 14 20 24 5 5 28 5 50 15 1628
2017 More than 20 years in current department or agency 14 25 26 6 3 22 3 54 12 352
2014 Less than 3 years in current department or agency 26 18 14 3 2 29 8 70 8 732
2014 3 to 10 years in current department or agency 17 21 20 4 4 27 7 58 12 2495
2014 11 to 20 years in current department or agency 18 18 25 3 4 27 5 53 10 1361
2014 More than 20 years in current department or agency 17 27 23 4 4 20 4 59 10 457

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 29 11 2 1 13 2 83 4 901
2017 3 to 10 years in current department or agency 27 34 19 5 4 10 1 68 10 1808
2017 11 to 20 years in current department or agency 26 34 19 5 4 11 1 67 11 1628
2017 More than 20 years in current department or agency 27 40 18 6 3 7 1 71 9 352
2014 Less than 3 years in current department or agency 43 30 11 2 1 11 1 83 4 730
2014 3 to 10 years in current department or agency 31 35 16 5 3 10 0 74 9 2495
2014 11 to 20 years in current department or agency 30 34 19 4 3 10 1 71 8 1360
2014 More than 20 years in current department or agency 28 37 22 4 3 6 1 69 8 456

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 89 899
2017 3 to 10 years in current department or agency 17 83 1813
2017 11 to 20 years in current department or agency 17 83 1628
2017 More than 20 years in current department or agency 14 86 350
2014 Less than 3 years in current department or agency 11 89 730
2014 3 to 10 years in current department or agency 16 84 2493
2014 11 to 20 years in current department or agency 14 86 1359
2014 More than 20 years in current department or agency 14 86 456

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 30 100
2017 3 to 10 years in current department or agency 76 24 313
2017 11 to 20 years in current department or agency 74 26 276
2017 More than 20 years in current department or agency 71 29 50
2014 Less than 3 years in current department or agency 81 19 82
2014 3 to 10 years in current department or agency 77 23 395
2014 11 to 20 years in current department or agency 69 31 188
2014 More than 20 years in current department or agency 64 36 63

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 33 1 7 1 1 1 90 8 73
2017 3 to 10 years in current department or agency 46 36 5 7 3 1 1 84 11 238
2017 11 to 20 years in current department or agency 48 35 3 10 3 0 1 83 13 206
2017 More than 20 years in current department or agency 34 40 18 3 3 0 3 76 6 35
2014 Less than 3 years in current department or agency 39 46 6 4 5 0 0 85 9 67
2014 3 to 10 years in current department or agency 48 33 8 7 3 0 0 81 11 304
2014 11 to 20 years in current department or agency 47 38 5 5 3 2 0 87 9 130
2014 More than 20 years in current department or agency 55 25 8 10 3 0 0 80 13 40

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 40 11 11 6 7 7 68 19 903
2017 3 to 10 years in current department or agency 26 52 10 7 1 1 3 81 9 1814
2017 11 to 20 years in current department or agency 28 55 8 4 1 1 4 87 5 1629
2017 More than 20 years in current department or agency 29 55 6 3 1 1 7 90 4 353
2014 Less than 3 years in current department or agency 22 43 11 10 4 4 6 72 16 732
2014 3 to 10 years in current department or agency 26 55 9 5 1 1 2 84 6 2496
2014 11 to 20 years in current department or agency 32 54 6 3 1 0 4 90 4 1361
2014 More than 20 years in current department or agency 33 54 7 3 0 0 4 89 3 457

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 19 18 6 4 32 11 50 18 900
2017 3 to 10 years in current department or agency 8 25 23 14 9 16 5 42 29 1810
2017 11 to 20 years in current department or agency 8 25 25 13 8 15 4 42 26 1625
2017 More than 20 years in current department or agency 10 30 22 12 11 10 5 47 27 352
2014 Less than 3 years in current department or agency 13 23 21 7 4 24 9 53 16 731
2014 3 to 10 years in current department or agency 9 27 24 13 7 15 5 45 25 2494
2014 11 to 20 years in current department or agency 10 30 25 10 8 13 5 48 22 1362
2014 More than 20 years in current department or agency 10 30 25 13 9 8 4 46 25 457

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 24 11 2 1 14 7 81 4 901
2017 3 to 10 years in current department or agency 39 36 12 4 2 4 3 80 7 1813
2017 11 to 20 years in current department or agency 37 38 10 4 3 4 4 82 7 1628
2017 More than 20 years in current department or agency 34 40 11 4 2 3 7 82 6 353
2014 Less than 3 years in current department or agency 42 28 10 3 2 10 6 83 5 732
2014 3 to 10 years in current department or agency 40 37 10 4 2 5 3 82 7 2496
2014 11 to 20 years in current department or agency 36 38 11 4 2 5 5 82 6 1361
2014 More than 20 years in current department or agency 34 42 10 5 3 3 4 81 9 457

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 25 12 3 2 18 7 77 6 903
2017 3 to 10 years in current department or agency 27 34 16 7 4 9 3 70 13 1807
2017 11 to 20 years in current department or agency 23 36 15 9 5 7 3 67 16 1626
2017 More than 20 years in current department or agency 24 34 16 10 7 4 5 64 19 350
2014 Less than 3 years in current department or agency 34 28 13 4 2 14 6 77 7 732
2014 3 to 10 years in current department or agency 29 35 15 7 4 8 3 72 12 2495
2014 11 to 20 years in current department or agency 25 37 15 7 4 7 4 70 13 1362
2014 More than 20 years in current department or agency 22 39 14 10 6 5 3 67 18 456
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 22 7 6 3 1 0 84 9 901
2017 3 to 10 years in current department or agency 48 29 9 7 6 0 0 78 13 1812
2017 11 to 20 years in current department or agency 47 30 10 7 6 1 0 77 13 1629
2017 More than 20 years in current department or agency 46 29 9 9 5 1 0 76 15 351

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 21 7 4 3 2 0 86 7 902
2017 3 to 10 years in current department or agency 49 27 11 6 5 2 0 78 11 1812
2017 11 to 20 years in current department or agency 47 28 11 6 6 2 0 76 12 1630
2017 More than 20 years in current department or agency 47 27 12 7 4 3 0 76 12 351

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 39 13 6 3 5 1 76 10 901
2017 3 to 10 years in current department or agency 28 43 15 8 4 1 0 72 13 1812
2017 11 to 20 years in current department or agency 27 42 16 8 4 2 0 71 12 1625
2017 More than 20 years in current department or agency 24 44 18 6 4 3 0 71 11 352

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 41 16 8 3 2 0 71 12 902
2017 3 to 10 years in current department or agency 16 37 18 16 12 1 0 54 28 1810
2017 11 to 20 years in current department or agency 15 35 20 17 11 1 0 51 29 1627
2017 More than 20 years in current department or agency 15 40 19 16 8 1 0 56 25 352

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 25 22 16 18 1 1 43 34 900
2017 3 to 10 years in current department or agency 15 22 23 16 23 0 1 38 39 1810
2017 11 to 20 years in current department or agency 16 25 22 15 20 0 1 42 36 1631
2017 More than 20 years in current department or agency 17 21 20 20 20 0 1 38 41 352

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 32 21 10 5 1 1 63 15 902
2017 3 to 10 years in current department or agency 15 27 28 17 11 0 1 43 28 1811
2017 11 to 20 years in current department or agency 12 29 27 18 13 0 0 41 31 1624
2017 More than 20 years in current department or agency 16 24 30 15 14 0 1 40 30 353

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 29 17 7 3 0 3 72 10 893
2017 3 to 10 years in current department or agency 24 33 22 12 7 0 2 58 19 1805
2017 11 to 20 years in current department or agency 18 33 25 14 8 1 2 52 22 1624
2017 More than 20 years in current department or agency 17 33 21 17 9 0 3 52 27 352

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 26 21 12 7 1 2 59 20 902
2017 3 to 10 years in current department or agency 16 22 22 20 18 0 1 39 39 1809
2017 11 to 20 years in current department or agency 11 24 25 21 18 1 1 35 39 1630
2017 More than 20 years in current department or agency 12 24 25 20 17 0 2 37 38 352

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 22 10 5 2 1 7 82 7 898
2017 3 to 10 years in current department or agency 39 27 15 7 5 0 7 71 13 1804
2017 11 to 20 years in current department or agency 34 29 15 8 6 1 6 69 15 1627
2017 More than 20 years in current department or agency 32 30 19 6 6 0 7 67 13 350

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 29 20 8 5 0 0 67 13 898
2017 3 to 10 years in current department or agency 21 32 23 13 10 0 0 53 24 1807
2017 11 to 20 years in current department or agency 19 30 26 15 9 0 0 49 25 1626
2017 More than 20 years in current department or agency 25 31 28 10 5 0 1 56 15 351

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 40 32 16 6 3 1 2 74 9 896
2017 3 to 10 years in current department or agency 22 34 25 11 7 1 1 57 18 1805
2017 11 to 20 years in current department or agency 19 36 24 13 6 1 1 56 20 1623
2017 More than 20 years in current department or agency 21 30 27 14 7 0 1 52 21 350

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 31 19 8 4 1 2 68 13 897
2017 3 to 10 years in current department or agency 16 34 25 14 9 1 1 51 23 1806
2017 11 to 20 years in current department or agency 15 31 27 16 9 1 1 46 26 1623
2017 More than 20 years in current department or agency 14 26 29 20 9 1 1 41 30 350

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 32 18 10 5 1 2 67 15 899
2017 3 to 10 years in current department or agency 21 35 21 13 8 0 1 57 22 1806
2017 11 to 20 years in current department or agency 18 36 23 13 8 0 1 55 22 1625
2017 More than 20 years in current department or agency 19 30 29 14 6 1 1 50 20 351

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 32 18 9 4 1 2 67 14 899
2017 3 to 10 years in current department or agency 25 35 22 10 7 0 1 60 18 1803
2017 11 to 20 years in current department or agency 19 33 24 13 10 1 1 53 23 1617
2017 More than 20 years in current department or agency 16 25 28 20 11 0 1 41 31 349

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 22 10 5 2 0 2 83 7 900
2017 3 to 10 years in current department or agency 50 27 13 6 3 0 1 78 9 1811
2017 11 to 20 years in current department or agency 50 26 13 6 3 0 2 77 10 1631
2017 More than 20 years in current department or agency 49 29 14 5 2 0 1 78 7 352

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 77 10 4 3 3 1 2 90 6 901
2017 3 to 10 years in current department or agency 63 17 7 4 5 1 2 83 9 1809
2017 11 to 20 years in current department or agency 63 18 7 5 4 1 3 83 10 1632
2017 More than 20 years in current department or agency 65 17 10 2 2 1 3 86 4 350

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 24 6 4 2 0 2 87 7 897
2017 3 to 10 years in current department or agency 47 30 12 6 3 0 1 78 9 1805
2017 11 to 20 years in current department or agency 47 31 12 6 3 0 1 79 9 1629
2017 More than 20 years in current department or agency 44 33 14 4 2 0 2 80 6 351

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 67 17 6 5 3 0 2 85 8 901
2017 3 to 10 years in current department or agency 51 23 12 7 6 0 1 75 13 1805
2017 11 to 20 years in current department or agency 49 24 12 8 5 0 1 74 14 1628
2017 More than 20 years in current department or agency 47 28 10 7 5 0 2 77 13 349

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 9 3 2 1 0 24 93 3 898
2017 3 to 10 years in current department or agency 49 14 5 2 2 0 28 87 5 1806
2017 11 to 20 years in current department or agency 43 16 7 2 2 0 29 85 6 1629
2017 More than 20 years in current department or agency 44 18 8 4 1 1 25 83 6 351

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 68 18 5 2 1 0 6 92 3 898
2017 3 to 10 years in current department or agency 57 22 9 3 2 1 6 85 5 1795
2017 11 to 20 years in current department or agency 57 25 8 3 1 0 5 87 4 1623
2017 More than 20 years in current department or agency 53 23 11 2 2 1 8 84 5 351

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 15 11 11 16 0 3 60 28 899
2017 3 to 10 years in current department or agency 57 22 8 4 5 0 3 82 9 1807
2017 11 to 20 years in current department or agency 62 21 7 3 2 1 3 87 6 1631
2017 More than 20 years in current department or agency 66 18 8 1 1 0 6 89 2 350

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 27 11 4 2 0 2 83 6 898
2017 3 to 10 years in current department or agency 46 31 14 5 2 0 2 79 7 1810
2017 11 to 20 years in current department or agency 44 35 13 5 2 0 2 80 7 1626
2017 More than 20 years in current department or agency 44 37 12 3 0 0 3 84 3 350

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 39 34 8 2 0 0 56 10 903
2017 3 to 10 years in current department or agency 9 29 42 14 6 0 0 37 20 1814
2017 11 to 20 years in current department or agency 8 28 41 16 7 0 0 36 23 1631
2017 More than 20 years in current department or agency 10 25 43 16 5 1 0 35 22 353

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 12 34 32 16 0 1 49 17 899
2017 3 to 10 years in current department or agency 9 19 44 20 7 0 1 28 28 1807
2017 11 to 20 years in current department or agency 8 22 44 19 7 0 0 26 30 1625
2017 More than 20 years in current department or agency 8 22 42 17 10 0 0 27 31 351
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 25 23 13 13 4 1 22 78 903
2017 3 to 10 years in current department or agency 18 25 25 14 16 2 0 19 81 1812
2017 11 to 20 years in current department or agency 25 29 21 12 10 3 0 26 74 1631
2017 More than 20 years in current department or agency 31 27 16 10 13 2 1 32 68 352

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 669
2017 3 to 10 years in current department or agency 19 1431
2017 11 to 20 years in current department or agency 16 1156
2017 More than 20 years in current department or agency 13 227

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 669
2017 3 to 10 years in current department or agency 35 1431
2017 11 to 20 years in current department or agency 24 1156
2017 More than 20 years in current department or agency 21 227

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 669
2017 3 to 10 years in current department or agency 18 1431
2017 11 to 20 years in current department or agency 17 1156
2017 More than 20 years in current department or agency 13 227

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 669
2017 3 to 10 years in current department or agency 64 1431
2017 11 to 20 years in current department or agency 61 1156
2017 More than 20 years in current department or agency 55 227

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 669
2017 3 to 10 years in current department or agency 11 1431
2017 11 to 20 years in current department or agency 7 1156
2017 More than 20 years in current department or agency 4 227

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 669
2017 3 to 10 years in current department or agency 33 1431
2017 11 to 20 years in current department or agency 35 1156
2017 More than 20 years in current department or agency 47 227

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 51 18 12 4 9 662
2017 3 to 10 years in current department or agency 4 41 21 13 5 16 1408
2017 11 to 20 years in current department or agency 5 44 19 10 5 16 1141
2017 More than 20 years in current department or agency 5 45 22 9 3 16 223

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 26 14 17 20 2 5 45 40 672
2017 3 to 10 years in current department or agency 9 21 17 18 27 1 7 32 49 1433
2017 11 to 20 years in current department or agency 6 21 15 19 26 3 10 31 52 1163
2017 More than 20 years in current department or agency 6 19 15 21 22 3 13 30 52 231

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 11 13 19 46 1 3 18 68 671
2017 3 to 10 years in current department or agency 3 9 12 20 51 1 4 12 75 1432
2017 11 to 20 years in current department or agency 3 11 13 19 44 3 8 15 70 1162
2017 More than 20 years in current department or agency 2 15 13 23 38 3 7 19 67 231
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