2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 44 8 5 4 0 0 82 10 605
2017 3 to 10 years in the federal public service 30 45 12 9 4 0 0 75 13 1633
2017 11 to 20 years in the federal public service 27 46 13 9 5 0 0 73 14 1743
2017 More than 20 years in the federal public service 35 40 11 8 5 0 0 76 13 710
2014 Less than 3 years in the federal public service 38 45 10 5 3 0 0 83 7 423
2014 3 to 10 years in the federal public service 27 47 12 8 5 0 0 74 14 2275
2014 11 to 20 years in the federal public service 27 48 12 8 5 0 0 75 14 1366
2014 More than 20 years in the federal public service 31 44 13 7 5 0 0 75 12 934
2011 Less than 3 years in the federal public service 41 40 11 6 2 0 0 80 9 816
2011 3 to 10 years in the federal public service 29 42 14 8 6 0 0 72 14 2285
2011 11 to 20 years in the federal public service 29 43 12 10 5 0 0 73 15 918
2011 More than 20 years in the federal public service 34 40 11 8 6 0 0 74 15 1112
2008 Less than 3 years in the federal public service 36 40 12 9 4 0 0 75 12 696
2008 3 to 10 years in the federal public service 26 46 14 9 5 0 0 72 14 1412
2008 11 to 20 years in the federal public service 30 46 11 8 4 0 0 76 12 613
2008 More than 20 years in the federal public service 33 40 11 8 7 0 0 73 16 787

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 43 10 7 3 0 0 81 9 604
2017 3 to 10 years in the federal public service 25 39 16 12 9 0 0 64 20 1630
2017 11 to 20 years in the federal public service 21 37 16 15 10 0 0 59 25 1743
2017 More than 20 years in the federal public service 23 38 13 14 11 0 0 62 25 707

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 35 8 2 1 0 0 88 3 604
2017 3 to 10 years in the federal public service 51 35 9 3 1 0 0 86 5 1629
2017 11 to 20 years in the federal public service 48 37 9 3 2 0 0 86 5 1737
2017 More than 20 years in the federal public service 55 34 6 4 1 0 0 89 5 706
2014 Less than 3 years in the federal public service 65 27 6 1 0 0 0 93 1 423
2014 3 to 10 years in the federal public service 58 30 8 2 1 0 0 89 3 2272
2014 11 to 20 years in the federal public service 59 31 8 2 1 0 0 89 3 1367
2014 More than 20 years in the federal public service 63 28 5 2 2 0 0 91 4 934
2011 Less than 3 years in the federal public service 56 35 6 1 1 0 0 91 2 812
2011 3 to 10 years in the federal public service 53 35 8 3 1 0 0 88 4 2280
2011 11 to 20 years in the federal public service 55 34 7 2 1 0 0 89 4 920
2011 More than 20 years in the federal public service 60 29 7 3 1 0 0 89 4 1116

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 35 8 4 2 0 0 86 7 605
2017 3 to 10 years in the federal public service 38 41 12 7 3 0 0 79 9 1625
2017 11 to 20 years in the federal public service 34 44 12 7 4 0 0 78 11 1734
2017 More than 20 years in the federal public service 39 42 9 6 3 0 0 81 9 705
2014 Less than 3 years in the federal public service 52 38 6 2 2 0 0 90 4 423
2014 3 to 10 years in the federal public service 38 43 10 5 3 0 0 81 9 2275
2014 11 to 20 years in the federal public service 38 42 11 6 3 0 0 80 9 1367
2014 More than 20 years in the federal public service 42 41 10 5 3 0 0 83 7 933
2011 Less than 3 years in the federal public service 50 36 8 3 2 0 0 87 5 816
2011 3 to 10 years in the federal public service 38 43 9 6 4 0 0 81 10 2284
2011 11 to 20 years in the federal public service 37 45 9 6 3 0 0 82 9 918
2011 More than 20 years in the federal public service 41 41 9 6 3 0 0 82 9 1113
2008 Less than 3 years in the federal public service 44 40 8 4 3 0 0 84 7 702
2008 3 to 10 years in the federal public service 37 45 11 6 2 0 0 82 8 1424
2008 11 to 20 years in the federal public service 37 45 10 6 3 0 0 82 8 617
2008 More than 20 years in the federal public service 41 42 7 7 4 0 0 82 11 794

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 28 11 3 2 0 0 83 6 604
2017 3 to 10 years in the federal public service 29 34 19 11 6 1 0 64 17 1630
2017 11 to 20 years in the federal public service 23 35 20 12 8 1 0 58 21 1743
2017 More than 20 years in the federal public service 25 34 19 14 8 1 0 59 22 707
2014 Less than 3 years in the federal public service 50 34 9 5 1 0 0 85 6 423
2014 3 to 10 years in the federal public service 27 39 18 10 6 0 0 66 16 2273
2014 11 to 20 years in the federal public service 25 36 20 11 8 1 0 61 19 1368
2014 More than 20 years in the federal public service 23 36 19 12 10 1 0 60 21 934
2011 Less than 3 years in the federal public service 44 35 14 4 2 1 0 80 6 817
2011 3 to 10 years in the federal public service 26 39 19 10 5 1 0 66 15 2287
2011 11 to 20 years in the federal public service 23 35 23 11 7 1 0 58 18 916
2011 More than 20 years in the federal public service 22 36 21 12 9 1 0 58 21 1115

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 31 11 4 2 0 0 83 6 605
2017 3 to 10 years in the federal public service 27 36 18 12 6 0 0 64 18 1630
2017 11 to 20 years in the federal public service 22 36 19 14 8 0 0 59 23 1746
2017 More than 20 years in the federal public service 25 36 16 15 8 0 0 61 23 707
2014 Less than 3 years in the federal public service 48 36 10 4 2 0 0 84 5 422
2014 3 to 10 years in the federal public service 26 41 17 11 5 0 0 67 16 2273
2014 11 to 20 years in the federal public service 24 38 18 13 7 0 0 62 19 1367
2014 More than 20 years in the federal public service 24 38 16 13 9 0 0 62 22 934
2011 Less than 3 years in the federal public service 42 38 12 5 2 0 0 80 8 817
2011 3 to 10 years in the federal public service 24 41 18 12 6 0 0 65 17 2287
2011 11 to 20 years in the federal public service 20 39 19 15 7 0 0 59 22 917
2011 More than 20 years in the federal public service 20 37 20 13 10 0 0 57 23 1115
2008 Less than 3 years in the federal public service 36 41 12 8 3 0 0 78 10 701
2008 3 to 10 years in the federal public service 22 42 16 13 6 0 0 64 19 1422
2008 11 to 20 years in the federal public service 20 41 17 14 8 0 0 62 22 616
2008 More than 20 years in the federal public service 19 37 15 17 11 0 0 57 28 793

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 21 17 9 7 6 0 64 17 604
2017 3 to 10 years in the federal public service 24 26 19 16 10 5 0 52 27 1631
2017 11 to 20 years in the federal public service 22 26 21 14 12 5 0 50 27 1743
2017 More than 20 years in the federal public service 29 25 19 13 9 4 1 58 23 708
2014 Less than 3 years in the federal public service 35 26 20 7 7 5 1 65 14 422
2014 3 to 10 years in the federal public service 23 27 20 15 10 5 0 52 26 2275
2014 11 to 20 years in the federal public service 23 29 19 13 10 5 0 55 25 1368
2014 More than 20 years in the federal public service 25 30 21 10 9 5 1 58 20 934
2011 Less than 3 years in the federal public service 33 27 17 10 7 6 1 64 18 817
2011 3 to 10 years in the federal public service 24 25 19 15 11 5 0 52 28 2286
2011 11 to 20 years in the federal public service 24 25 21 14 11 5 0 52 26 916
2011 More than 20 years in the federal public service 27 27 18 12 11 5 1 57 24 1115
2008 Less than 3 years in the federal public service 27 30 16 12 8 6 0 61 21 700
2008 3 to 10 years in the federal public service 21 28 18 17 11 5 0 52 29 1424
2008 11 to 20 years in the federal public service 19 31 21 14 9 5 1 53 25 617
2008 More than 20 years in the federal public service 23 28 18 15 11 4 1 53 28 793
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 28 8 4 2 2 1 85 6 604
2017 3 to 10 years in the federal public service 42 33 12 7 4 1 0 76 12 1631
2017 11 to 20 years in the federal public service 38 34 12 8 6 2 0 73 14 1745
2017 More than 20 years in the federal public service 41 34 10 8 6 2 0 77 13 708
2014 Less than 3 years in the federal public service 56 26 9 5 2 1 1 83 8 422
2014 3 to 10 years in the federal public service 42 31 12 8 5 2 0 75 13 2275
2014 11 to 20 years in the federal public service 40 33 12 8 5 2 0 74 13 1367
2014 More than 20 years in the federal public service 40 32 13 7 5 1 1 74 13 934
2011 Less than 3 years in the federal public service 49 29 9 6 2 3 0 81 9 813
2011 3 to 10 years in the federal public service 38 33 13 9 5 2 0 72 14 2288
2011 11 to 20 years in the federal public service 37 31 14 8 7 2 1 70 15 919
2011 More than 20 years in the federal public service 40 31 12 8 6 2 0 73 15 1113
2008 Less than 3 years in the federal public service 44 28 12 7 4 5 0 77 11 702
2008 3 to 10 years in the federal public service 35 31 14 10 8 2 1 67 19 1423
2008 11 to 20 years in the federal public service 35 33 12 10 8 2 0 69 18 616
2008 More than 20 years in the federal public service 34 30 15 8 11 2 0 66 19 795

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 26 9 6 2 1 0 82 9 604
2017 3 to 10 years in the federal public service 39 37 10 9 5 0 0 76 14 1630
2017 11 to 20 years in the federal public service 37 35 11 11 6 0 0 72 17 1743
2017 More than 20 years in the federal public service 38 35 10 10 5 0 0 74 16 708
2014 Less than 3 years in the federal public service 53 29 9 5 3 1 0 83 8 423
2014 3 to 10 years in the federal public service 40 34 10 9 5 1 0 75 15 2274
2014 11 to 20 years in the federal public service 39 35 10 10 5 1 0 75 15 1367
2014 More than 20 years in the federal public service 38 35 10 10 6 0 0 74 16 932
2011 Less than 3 years in the federal public service 46 31 10 9 4 1 0 78 12 813
2011 3 to 10 years in the federal public service 37 35 11 10 6 1 0 73 16 2287
2011 11 to 20 years in the federal public service 34 34 13 11 8 1 0 68 19 918
2011 More than 20 years in the federal public service 37 35 12 9 7 1 0 72 16 1109
2008 Less than 3 years in the federal public service 40 32 12 9 5 1 0 73 14 698
2008 3 to 10 years in the federal public service 33 34 11 13 9 0 0 67 22 1424
2008 11 to 20 years in the federal public service 32 36 12 10 10 0 0 68 20 617
2008 More than 20 years in the federal public service 32 33 11 13 10 0 0 65 23 792

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 60 23 8 4 3 0 0 84 8 604
2017 3 to 10 years in the federal public service 44 32 11 8 6 0 0 76 13 1630
2017 11 to 20 years in the federal public service 44 28 11 9 8 0 0 72 16 1743
2017 More than 20 years in the federal public service 45 30 10 8 6 0 0 76 14 705
2014 Less than 3 years in the federal public service 57 28 8 4 3 0 0 85 7 423
2014 3 to 10 years in the federal public service 44 31 11 7 6 0 0 75 13 2273
2014 11 to 20 years in the federal public service 44 31 11 8 6 0 0 75 14 1367
2014 More than 20 years in the federal public service 45 29 12 7 6 0 1 74 13 934

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 44 31 10 4 2 8 1 82 6 604
2017 3 to 10 years in the federal public service 20 33 18 12 8 7 0 58 22 1634
2017 11 to 20 years in the federal public service 17 29 20 15 11 7 0 50 28 1744
2017 More than 20 years in the federal public service 17 32 18 15 11 7 0 53 28 707
2014 Less than 3 years in the federal public service 43 29 9 6 1 11 1 82 8 423
2014 3 to 10 years in the federal public service 23 34 17 10 7 9 0 62 18 2273
2014 11 to 20 years in the federal public service 19 34 19 12 7 8 0 58 22 1366
2014 More than 20 years in the federal public service 20 36 16 11 9 7 0 61 22 934
2011 Less than 3 years in the federal public service 34 33 14 6 3 8 1 74 11 815
2011 3 to 10 years in the federal public service 20 32 18 13 9 8 0 56 23 2287
2011 11 to 20 years in the federal public service 17 28 20 15 13 8 0 49 30 918
2011 More than 20 years in the federal public service 19 29 19 13 13 7 0 52 27 1115

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 31 11 7 3 5 1 78 10 605
2017 3 to 10 years in the federal public service 16 34 20 16 11 3 0 52 28 1633
2017 11 to 20 years in the federal public service 14 29 20 20 14 2 0 44 36 1745
2017 More than 20 years in the federal public service 15 31 19 18 15 2 0 47 33 707
2014 Less than 3 years in the federal public service 42 28 15 6 2 6 1 75 9 423
2014 3 to 10 years in the federal public service 19 34 20 16 9 3 0 54 26 2274
2014 11 to 20 years in the federal public service 17 32 21 17 12 2 0 50 29 1367
2014 More than 20 years in the federal public service 17 31 21 17 12 2 0 49 30 934
2011 Less than 3 years in the federal public service 33 32 18 10 5 3 0 67 15 814
2011 3 to 10 years in the federal public service 15 33 21 16 12 2 0 50 29 2284
2011 11 to 20 years in the federal public service 14 27 20 18 18 3 0 42 37 918
2011 More than 20 years in the federal public service 14 28 20 16 19 2 0 44 36 1116
2008 Less than 3 years in the federal public service 30 34 15 11 5 5 0 68 16 700
2008 3 to 10 years in the federal public service 17 31 19 16 15 2 0 49 32 1425
2008 11 to 20 years in the federal public service 12 30 21 20 17 1 0 42 36 617
2008 More than 20 years in the federal public service 11 26 19 20 22 2 0 38 43 794

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 29 32 15 11 3 9 1 67 16 602
2017 3 to 10 years in the federal public service 12 29 22 20 12 6 0 43 34 1633
2017 11 to 20 years in the federal public service 9 26 22 23 15 4 0 37 40 1743
2017 More than 20 years in the federal public service 9 29 22 21 16 4 0 39 38 708
2014 Less than 3 years in the federal public service 27 35 14 9 4 10 1 70 14 422
2014 3 to 10 years in the federal public service 14 28 23 20 11 5 0 44 32 2269
2014 11 to 20 years in the federal public service 12 28 22 20 13 5 0 42 35 1364
2014 More than 20 years in the federal public service 10 28 23 22 13 4 0 40 36 934
2011 Less than 3 years in the federal public service 18 35 19 15 5 8 0 57 22 817
2011 3 to 10 years in the federal public service 10 31 20 22 11 6 0 43 35 2283
2011 11 to 20 years in the federal public service 8 24 23 24 17 4 0 33 42 916
2011 More than 20 years in the federal public service 7 25 22 23 18 4 0 34 43 1112
2008 Less than 3 years in the federal public service 16 37 17 14 6 11 0 59 22 701
2008 3 to 10 years in the federal public service 8 28 18 27 15 4 0 37 44 1425
2008 11 to 20 years in the federal public service 5 23 23 28 19 3 0 29 48 617
2008 More than 20 years in the federal public service 5 23 21 25 22 3 0 29 49 795

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 30 12 9 5 7 1 72 15 604
2017 3 to 10 years in the federal public service 16 29 19 16 12 7 0 49 31 1634
2017 11 to 20 years in the federal public service 14 29 19 16 15 6 0 47 33 1745
2017 More than 20 years in the federal public service 17 31 18 14 15 5 0 50 31 708
2014 Less than 3 years in the federal public service 33 33 14 6 5 8 1 72 12 423
2014 3 to 10 years in the federal public service 18 31 19 15 10 7 0 52 27 2274
2014 11 to 20 years in the federal public service 17 31 20 14 12 5 0 51 28 1367
2014 More than 20 years in the federal public service 18 33 17 13 14 4 0 54 28 932
2011 Less than 3 years in the federal public service 22 34 18 11 6 9 0 62 19 817
2011 3 to 10 years in the federal public service 13 32 19 16 11 8 0 49 30 2283
2011 11 to 20 years in the federal public service 12 29 18 17 16 7 0 45 36 916
2011 More than 20 years in the federal public service 14 31 19 15 15 7 0 48 32 1112
2008 Less than 3 years in the federal public service 18 31 19 12 6 13 0 57 21 701
2008 3 to 10 years in the federal public service 10 28 20 17 16 9 0 42 36 1424
2008 11 to 20 years in the federal public service 8 28 20 19 19 6 0 38 40 616
2008 More than 20 years in the federal public service 9 26 21 18 20 6 0 37 41 795

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 35 13 12 5 7 1 68 17 605
2017 3 to 10 years in the federal public service 12 29 20 21 14 3 0 43 36 1633
2017 11 to 20 years in the federal public service 9 30 20 23 15 3 0 40 39 1741
2017 More than 20 years in the federal public service 10 33 22 19 14 2 0 44 34 705
2014 Less than 3 years in the federal public service 28 35 16 11 4 5 1 68 15 423
2014 3 to 10 years in the federal public service 13 32 20 20 12 3 0 46 33 2271
2014 11 to 20 years in the federal public service 12 32 19 21 14 3 0 45 36 1366
2014 More than 20 years in the federal public service 12 33 19 20 14 2 0 46 35 933
2011 Less than 3 years in the federal public service 19 38 15 18 6 4 0 59 25 817
2011 3 to 10 years in the federal public service 11 31 19 24 12 3 0 43 37 2283
2011 11 to 20 years in the federal public service 8 28 16 28 18 3 0 37 47 916
2011 More than 20 years in the federal public service 8 32 19 22 17 2 0 41 40 1113
2008 Less than 3 years in the federal public service 20 37 17 15 7 4 0 60 22 701
2008 3 to 10 years in the federal public service 9 32 16 25 15 2 0 43 41 1425
2008 11 to 20 years in the federal public service 7 31 19 25 17 2 0 38 42 616
2008 More than 20 years in the federal public service 9 32 16 22 19 2 0 42 42 794
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 39 14 8 3 0 0 75 11 604
2017 3 to 10 years in the federal public service 21 37 19 15 9 0 0 57 24 1633
2017 11 to 20 years in the federal public service 18 37 18 17 10 0 0 55 27 1744
2017 More than 20 years in the federal public service 23 34 17 14 11 0 0 57 25 710
2014 Less than 3 years in the federal public service 35 38 12 9 4 1 1 75 14 423
2014 3 to 10 years in the federal public service 19 35 20 16 10 0 0 54 26 2274
2014 11 to 20 years in the federal public service 19 35 20 16 11 0 0 53 27 1367
2014 More than 20 years in the federal public service 19 33 17 17 14 0 0 52 30 934
2011 Less than 3 years in the federal public service 27 43 16 9 4 1 0 70 14 815
2011 3 to 10 years in the federal public service 17 38 19 16 10 0 0 55 26 2285
2011 11 to 20 years in the federal public service 16 33 18 18 15 1 0 49 33 920
2011 More than 20 years in the federal public service 15 35 18 16 15 1 0 51 31 1112

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 40 11 10 2 0 0 77 12 604
2017 3 to 10 years in the federal public service 25 45 13 13 4 0 0 70 17 1630
2017 11 to 20 years in the federal public service 22 45 14 13 5 0 0 67 18 1744
2017 More than 20 years in the federal public service 26 42 13 12 6 0 0 69 18 708

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 17 20 15 13 8 23 4 50 29 603
2017 3 to 10 years in the federal public service 10 21 19 21 17 11 2 35 43 1631
2017 11 to 20 years in the federal public service 9 24 18 21 17 9 2 37 43 1743
2017 More than 20 years in the federal public service 11 29 17 17 12 11 3 47 34 708
2014 Less than 3 years in the federal public service 18 21 15 16 7 20 3 50 30 423
2014 3 to 10 years in the federal public service 9 22 19 22 16 10 2 35 43 2274
2014 11 to 20 years in the federal public service 9 28 19 20 14 9 2 41 38 1367
2014 More than 20 years in the federal public service 11 28 21 15 14 9 2 44 33 934

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 31 12 7 2 1 0 79 9 604
2017 3 to 10 years in the federal public service 36 37 12 10 5 0 0 73 15 1634
2017 11 to 20 years in the federal public service 31 39 12 11 6 1 0 71 18 1746
2017 More than 20 years in the federal public service 34 37 11 11 6 0 0 72 17 710
2014 Less than 3 years in the federal public service 48 32 9 6 3 0 1 81 9 421
2014 3 to 10 years in the federal public service 36 35 13 10 6 0 0 72 16 2275
2014 11 to 20 years in the federal public service 34 36 13 10 6 0 0 70 16 1366
2014 More than 20 years in the federal public service 32 36 13 10 7 0 0 69 17 934
2011 Less than 3 years in the federal public service 42 35 10 9 4 0 0 77 13 814
2011 3 to 10 years in the federal public service 31 38 12 12 6 0 0 70 18 2287
2011 11 to 20 years in the federal public service 31 36 13 13 9 0 0 66 21 919
2011 More than 20 years in the federal public service 32 37 15 8 7 0 0 69 16 1112
2008 Less than 3 years in the federal public service 36 33 15 8 6 1 2 70 14 702
2008 3 to 10 years in the federal public service 29 36 12 12 10 0 1 66 22 1423
2008 11 to 20 years in the federal public service 25 39 15 10 10 0 0 64 21 617
2008 More than 20 years in the federal public service 26 34 15 12 12 1 0 60 24 795

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 20 22 22 4 4 4 24 58 11 25
2017 3 to 10 years in the federal public service 26 37 11 11 5 5 5 71 17 276
2017 11 to 20 years in the federal public service 24 38 14 11 7 3 4 66 18 512
2017 More than 20 years in the federal public service 27 39 15 9 5 2 3 70 14 273
2014 Less than 3 years in the federal public service 38 37 6 0 6 13 0 86 7 16
2014 3 to 10 years in the federal public service 27 34 14 9 5 4 6 68 16 329
2014 11 to 20 years in the federal public service 24 37 15 10 6 4 4 66 18 410
2014 More than 20 years in the federal public service 27 38 15 8 4 2 6 71 13 357

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 48 28 12 7 3 2 1 78 10 603
2017 3 to 10 years in the federal public service 24 37 14 16 8 1 1 62 24 1633
2017 11 to 20 years in the federal public service 25 36 16 15 8 1 1 61 23 1744
2017 More than 20 years in the federal public service 29 37 11 13 8 1 1 67 21 710
2014 Less than 3 years in the federal public service 42 33 10 9 2 3 1 78 12 423
2014 3 to 10 years in the federal public service 26 38 13 14 7 1 1 66 22 2274
2014 11 to 20 years in the federal public service 25 40 12 13 7 1 1 66 21 1365
2014 More than 20 years in the federal public service 23 42 13 13 8 1 1 66 21 934
2011 Less than 3 years in the federal public service 36 37 10 10 4 2 1 75 15 816
2011 3 to 10 years in the federal public service 25 37 14 15 8 1 1 63 23 2286
2011 11 to 20 years in the federal public service 25 37 12 16 9 1 0 63 25 919
2011 More than 20 years in the federal public service 26 37 10 15 10 1 0 64 26 1114
2008 Less than 3 years in the federal public service 36 35 12 10 4 2 2 73 14 701
2008 3 to 10 years in the federal public service 26 39 12 13 8 1 1 66 22 1425
2008 11 to 20 years in the federal public service 29 37 13 13 6 1 0 67 20 617
2008 More than 20 years in the federal public service 26 36 12 14 11 1 1 63 25 794

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 25 12 7 5 16 2 70 15 601
2017 3 to 10 years in the federal public service 18 28 15 18 14 7 1 49 34 1633
2017 11 to 20 years in the federal public service 18 28 17 17 14 6 1 49 33 1744
2017 More than 20 years in the federal public service 24 28 14 14 12 7 1 56 28 710
2014 Less than 3 years in the federal public service 31 27 13 8 6 14 2 68 17 423
2014 3 to 10 years in the federal public service 19 28 16 17 12 6 1 51 31 2275
2014 11 to 20 years in the federal public service 22 28 17 15 12 5 1 53 29 1365
2014 More than 20 years in the federal public service 21 30 16 15 12 5 1 54 29 934
2011 Less than 3 years in the federal public service 32 28 13 12 6 8 2 66 20 816
2011 3 to 10 years in the federal public service 22 28 15 17 13 4 1 53 32 2287
2011 11 to 20 years in the federal public service 27 25 15 14 14 5 0 54 30 919
2011 More than 20 years in the federal public service 30 24 14 13 14 4 1 56 29 1114
2008 Less than 3 years in the federal public service 33 27 12 10 7 9 1 67 19 701
2008 3 to 10 years in the federal public service 26 29 14 15 11 5 1 58 27 1423
2008 11 to 20 years in the federal public service 30 29 11 14 11 4 1 62 26 617
2008 More than 20 years in the federal public service 29 26 15 12 13 4 1 58 27 794

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 34 40 9 13 4 0 1 74 17 605
2017 3 to 10 years in the federal public service 20 40 12 18 10 0 0 60 28 1636
2017 11 to 20 years in the federal public service 15 43 13 18 11 0 0 59 29 1741
2017 More than 20 years in the federal public service 23 37 14 16 10 0 1 60 26 706
2014 Less than 3 years in the federal public service 34 37 11 12 5 0 0 72 17 422
2014 3 to 10 years in the federal public service 17 40 13 20 10 0 0 57 30 2275
2014 11 to 20 years in the federal public service 16 40 11 21 12 0 0 56 33 1364
2014 More than 20 years in the federal public service 21 38 11 20 11 0 0 59 30 933
2011 Less than 3 years in the federal public service 28 42 10 14 5 0 0 71 19 816
2011 3 to 10 years in the federal public service 18 41 13 18 9 0 0 59 28 2283
2011 11 to 20 years in the federal public service 17 41 14 19 9 0 1 58 28 920
2011 More than 20 years in the federal public service 19 42 14 15 9 0 1 62 24 1113
2008 Less than 3 years in the federal public service 26 42 12 13 5 0 0 69 19 700
2008 3 to 10 years in the federal public service 16 44 13 18 9 0 0 60 26 1425
2008 11 to 20 years in the federal public service 14 41 15 20 10 0 0 55 29 616
2008 More than 20 years in the federal public service 17 44 11 17 10 0 1 61 28 794

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 35 10 9 3 0 0 77 12 604
2017 3 to 10 years in the federal public service 37 42 11 7 4 0 0 79 10 1633
2017 11 to 20 years in the federal public service 37 42 10 8 4 0 0 79 12 1744
2017 More than 20 years in the federal public service 44 37 10 6 3 0 0 81 9 710
2014 Less than 3 years in the federal public service 43 38 10 6 3 0 0 81 9 423
2014 3 to 10 years in the federal public service 33 43 11 9 4 0 0 76 13 2272
2014 11 to 20 years in the federal public service 38 42 11 7 4 0 0 79 10 1366
2014 More than 20 years in the federal public service 41 42 8 5 3 0 0 84 8 933
2011 Less than 3 years in the federal public service 44 36 9 7 4 0 0 80 10 815
2011 3 to 10 years in the federal public service 36 42 10 7 5 0 0 78 12 2288
2011 11 to 20 years in the federal public service 39 39 11 7 4 0 0 79 10 919
2011 More than 20 years in the federal public service 46 36 11 5 3 0 0 82 7 1113
2008 Less than 3 years in the federal public service 33 44 12 8 4 0 0 77 12 702
2008 3 to 10 years in the federal public service 30 46 12 7 4 0 0 77 11 1424
2008 11 to 20 years in the federal public service 32 47 12 6 3 0 0 79 9 617
2008 More than 20 years in the federal public service 38 39 13 7 3 0 0 77 10 794

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 45 34 9 7 5 0 0 80 11 604
2017 3 to 10 years in the federal public service 41 41 8 7 4 0 0 82 10 1633
2017 11 to 20 years in the federal public service 41 40 8 7 4 0 0 81 11 1744
2017 More than 20 years in the federal public service 51 35 7 5 3 0 0 86 8 710
2014 Less than 3 years in the federal public service 43 39 10 5 3 0 0 83 8 423
2014 3 to 10 years in the federal public service 39 40 9 7 5 0 0 79 12 2273
2014 11 to 20 years in the federal public service 44 39 7 7 3 0 0 83 10 1365
2014 More than 20 years in the federal public service 46 40 7 5 3 0 0 85 8 934
2011 Less than 3 years in the federal public service 41 39 10 6 4 0 0 80 10 815
2011 3 to 10 years in the federal public service 41 41 7 6 4 0 0 82 10 2282
2011 11 to 20 years in the federal public service 43 40 9 6 2 0 0 83 9 919
2011 More than 20 years in the federal public service 47 40 7 4 2 0 0 87 6 1114
2008 Less than 3 years in the federal public service 37 43 8 8 4 0 0 81 12 702
2008 3 to 10 years in the federal public service 37 47 8 5 3 0 0 84 8 1425
2008 11 to 20 years in the federal public service 39 47 7 4 2 0 0 86 6 617
2008 More than 20 years in the federal public service 41 45 7 4 3 0 0 86 7 795

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 31 13 11 4 5 1 71 15 604
2017 3 to 10 years in the federal public service 15 32 18 20 14 1 0 47 34 1628
2017 11 to 20 years in the federal public service 12 32 20 19 15 1 0 45 35 1744
2017 More than 20 years in the federal public service 13 34 21 19 12 1 0 47 31 709
2014 Less than 3 years in the federal public service 29 35 15 10 6 5 0 67 17 423
2014 3 to 10 years in the federal public service 14 30 19 21 15 1 0 45 36 2273
2014 11 to 20 years in the federal public service 11 32 19 22 15 1 0 44 37 1368
2014 More than 20 years in the federal public service 14 33 19 18 14 2 0 48 33 932
2011 Less than 3 years in the federal public service 25 31 19 16 6 2 0 58 23 816
2011 3 to 10 years in the federal public service 13 32 19 20 15 1 0 46 35 2283
2011 11 to 20 years in the federal public service 13 29 18 24 15 2 0 42 40 918
2011 More than 20 years in the federal public service 13 33 19 20 15 1 0 46 35 1114
2008 Less than 3 years in the federal public service 21 37 18 14 6 4 0 60 21 702
2008 3 to 10 years in the federal public service 11 32 20 21 15 0 0 44 36 1425
2008 11 to 20 years in the federal public service 11 29 21 23 16 1 0 40 39 615
2008 More than 20 years in the federal public service 12 32 19 18 19 1 0 44 37 795

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 29 11 12 6 4 5 68 21 601
2017 3 to 10 years in the federal public service 17 28 15 19 19 2 1 46 39 1631
2017 11 to 20 years in the federal public service 13 30 15 19 21 2 1 44 41 1739
2017 More than 20 years in the federal public service 14 28 18 19 17 1 3 44 38 707
2014 Less than 3 years in the federal public service 29 26 14 13 11 5 2 59 26 423
2014 3 to 10 years in the federal public service 15 26 16 21 20 2 1 42 42 2275
2014 11 to 20 years in the federal public service 14 27 15 20 22 1 1 41 44 1367
2014 More than 20 years in the federal public service 14 25 17 19 21 1 3 41 41 934
2011 Less than 3 years in the federal public service 24 29 17 17 9 3 2 55 27 816
2011 3 to 10 years in the federal public service 14 29 15 19 21 1 1 44 41 2284
2011 11 to 20 years in the federal public service 13 25 16 20 24 2 1 38 45 918
2011 More than 20 years in the federal public service 12 25 17 17 26 1 3 38 44 1113
2008 Less than 3 years in the federal public service 23 36 17 12 8 3 1 62 21 701
2008 3 to 10 years in the federal public service 15 35 13 19 16 1 1 52 35 1423
2008 11 to 20 years in the federal public service 12 34 13 17 22 1 0 47 40 616
2008 More than 20 years in the federal public service 11 26 15 20 25 0 3 38 46 795

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 43 11 7 2 1 1 79 10 604
2017 3 to 10 years in the federal public service 25 44 13 12 6 0 0 69 18 1625
2017 11 to 20 years in the federal public service 24 41 14 14 7 0 0 65 21 1738
2017 More than 20 years in the federal public service 28 39 12 12 9 0 0 67 21 706
2014 Less than 3 years in the federal public service 25 42 15 12 5 1 1 68 17 423
2014 3 to 10 years in the federal public service 19 42 15 15 9 0 0 61 24 2275
2014 11 to 20 years in the federal public service 20 41 14 16 9 0 0 61 25 1367
2014 More than 20 years in the federal public service 22 39 11 17 11 0 0 61 28 934
2011 Less than 3 years in the federal public service 31 39 15 10 3 1 0 71 14 812
2011 3 to 10 years in the federal public service 23 43 13 13 8 0 0 66 21 2281
2011 11 to 20 years in the federal public service 23 41 12 13 10 0 0 65 23 918
2011 More than 20 years in the federal public service 25 40 12 13 9 0 0 66 22 1115

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 35 13 5 3 0 1 78 9 605
2017 3 to 10 years in the federal public service 29 39 16 12 5 0 0 68 17 1627
2017 11 to 20 years in the federal public service 26 38 16 13 7 0 0 64 20 1736
2017 More than 20 years in the federal public service 31 36 14 12 7 0 0 67 19 706
2014 Less than 3 years in the federal public service 35 38 15 6 5 0 1 74 11 423
2014 3 to 10 years in the federal public service 27 38 16 11 7 0 0 65 19 2273
2014 11 to 20 years in the federal public service 27 39 16 11 7 0 0 65 19 1366
2014 More than 20 years in the federal public service 26 36 16 14 9 0 0 62 22 933

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 41 11 4 2 0 0 83 6 602
2017 3 to 10 years in the federal public service 27 40 17 11 5 0 0 67 16 1626
2017 11 to 20 years in the federal public service 24 39 17 12 7 0 0 63 19 1739
2017 More than 20 years in the federal public service 29 39 14 12 6 0 0 68 18 707
2014 Less than 3 years in the federal public service 40 41 11 4 3 0 1 82 7 423
2014 3 to 10 years in the federal public service 26 41 16 11 5 0 0 67 16 2275
2014 11 to 20 years in the federal public service 27 37 17 12 6 0 0 64 18 1366
2014 More than 20 years in the federal public service 27 38 17 11 8 0 0 64 19 933
2011 Less than 3 years in the federal public service 41 41 10 5 2 0 1 83 7 815
2011 3 to 10 years in the federal public service 31 40 15 9 3 1 0 72 13 2283
2011 11 to 20 years in the federal public service 28 41 14 11 4 1 0 70 15 916
2011 More than 20 years in the federal public service 34 38 12 11 5 1 0 72 15 1112

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 36 17 7 2 4 1 72 10 602
2017 3 to 10 years in the federal public service 17 35 23 13 7 4 0 54 21 1631
2017 11 to 20 years in the federal public service 14 35 23 14 9 4 0 52 24 1743
2017 More than 20 years in the federal public service 18 38 20 14 7 4 0 57 22 709

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 53 29 8 5 3 1 1 84 8 603
2017 3 to 10 years in the federal public service 35 36 11 10 7 0 0 72 17 1631
2017 11 to 20 years in the federal public service 32 35 13 11 8 0 0 68 20 1742
2017 More than 20 years in the federal public service 36 34 11 11 7 0 0 71 18 709
2014 Less than 3 years in the federal public service 49 28 13 6 2 1 1 79 8 423
2014 3 to 10 years in the federal public service 35 34 12 11 8 0 0 69 19 2272
2014 11 to 20 years in the federal public service 31 36 12 12 8 0 0 68 20 1365
2014 More than 20 years in the federal public service 29 37 13 12 7 0 0 67 20 934
2011 Less than 3 years in the federal public service 44 34 10 7 3 1 0 79 10 816
2011 3 to 10 years in the federal public service 34 38 11 10 7 0 0 72 16 2285
2011 11 to 20 years in the federal public service 32 36 11 12 8 0 0 69 20 917
2011 More than 20 years in the federal public service 30 38 11 11 8 0 1 69 20 1113

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 35 21 11 9 7 3 14 68 19 603
2017 3 to 10 years in the federal public service 30 26 13 12 12 1 5 60 26 1631
2017 11 to 20 years in the federal public service 26 29 9 14 13 1 7 60 30 1743
2017 More than 20 years in the federal public service 23 26 11 15 12 1 12 56 31 710
2014 Less than 3 years in the federal public service 42 20 9 10 9 3 8 69 21 423
2014 3 to 10 years in the federal public service 28 26 10 14 14 1 6 59 30 2272
2014 11 to 20 years in the federal public service 26 25 10 14 17 1 7 55 34 1366
2014 More than 20 years in the federal public service 23 24 9 15 18 1 11 53 37 932
2011 Less than 3 years in the federal public service 42 21 10 10 6 3 8 70 19 816
2011 3 to 10 years in the federal public service 28 25 9 14 16 1 6 58 32 2282
2011 11 to 20 years in the federal public service 25 27 9 12 21 1 6 56 35 917
2011 More than 20 years in the federal public service 25 23 8 13 20 1 9 54 37 1113
2008 Less than 3 years in the federal public service 39 24 11 9 8 2 7 69 19 702
2008 3 to 10 years in the federal public service 32 27 7 15 13 1 4 62 30 1423
2008 11 to 20 years in the federal public service 28 26 7 15 19 1 5 57 35 617
2008 More than 20 years in the federal public service 28 25 8 13 19 0 7 57 34 793

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 54 33 9 3 2 0 0 87 4 605
2017 3 to 10 years in the federal public service 33 39 17 6 3 0 1 73 10 1635
2017 11 to 20 years in the federal public service 28 38 21 9 4 0 1 66 13 1742
2017 More than 20 years in the federal public service 26 34 22 9 7 1 1 60 17 709
2014 Less than 3 years in the federal public service 53 31 10 2 1 0 1 86 3 423
2014 3 to 10 years in the federal public service 34 39 18 6 3 0 1 73 9 2275
2014 11 to 20 years in the federal public service 29 36 22 8 4 0 0 65 12 1367
2014 More than 20 years in the federal public service 24 34 24 10 6 0 1 59 17 934
2011 Less than 3 years in the federal public service 44 38 12 4 2 0 0 83 6 816
2011 3 to 10 years in the federal public service 33 36 19 7 4 0 1 69 12 2287
2011 11 to 20 years in the federal public service 23 35 24 11 7 0 1 58 18 919
2011 More than 20 years in the federal public service 24 31 24 11 9 0 0 56 21 1114
2008 Less than 3 years in the federal public service 42 37 13 4 3 1 0 80 8 701
2008 3 to 10 years in the federal public service 24 39 22 9 5 0 1 64 14 1424
2008 11 to 20 years in the federal public service 18 32 26 15 8 0 0 50 23 616
2008 More than 20 years in the federal public service 19 34 23 15 9 0 0 53 24 794

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 19 9 4 4 4 9 81 9 603
2017 3 to 10 years in the federal public service 42 25 9 8 7 3 5 73 16 1633
2017 11 to 20 years in the federal public service 42 27 7 8 8 3 5 75 17 1743
2017 More than 20 years in the federal public service 43 25 9 7 6 3 7 76 14 708
2014 Less than 3 years in the federal public service 45 22 9 4 5 6 10 79 11 423
2014 3 to 10 years in the federal public service 42 23 9 7 10 4 6 72 18 2273
2014 11 to 20 years in the federal public service 41 24 11 7 8 3 6 72 17 1367
2014 More than 20 years in the federal public service 39 25 10 8 7 4 7 72 17 933
2011 Less than 3 years in the federal public service 38 25 11 10 6 3 6 70 18 811
2011 3 to 10 years in the federal public service 35 27 10 9 12 2 4 67 22 2283
2011 11 to 20 years in the federal public service 34 26 12 9 11 3 5 65 22 920
2011 More than 20 years in the federal public service 34 29 11 8 11 2 5 69 20 1115

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in the federal public service 28 37 35 605
2017 3 to 10 years in the federal public service 23 39 37 1635
2017 11 to 20 years in the federal public service 19 44 37 1740
2017 More than 20 years in the federal public service 29 42 29 709
2014 Less than 3 years in the federal public service 25 41 34 423
2014 3 to 10 years in the federal public service 22 40 38 2274
2014 11 to 20 years in the federal public service 17 45 38 1367
2014 More than 20 years in the federal public service 26 46 28 934
2011 Less than 3 years in the federal public service 26 39 35 816
2011 3 to 10 years in the federal public service 22 44 34 2285
2011 11 to 20 years in the federal public service 17 49 35 918
2011 More than 20 years in the federal public service 24 48 28 1114

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in the federal public service 1 29 18 6 43 4 158
2017 3 to 10 years in the federal public service 4 48 33 7 3 5 384
2017 11 to 20 years in the federal public service 11 38 37 7 1 6 327
2017 More than 20 years in the federal public service 68 13 8 4 2 3 206
2014 Less than 3 years in the federal public service 1 25 22 14 9999 38 101
2014 3 to 10 years in the federal public service 1 48 30 13 9999 8 501
2014 11 to 20 years in the federal public service 7 41 29 11 9999 12 236
2014 More than 20 years in the federal public service 63 15 11 7 9999 5 245
2011 Less than 3 years in the federal public service 1 48 29 7 9999 14 218
2011 3 to 10 years in the federal public service 1 38 41 8 9999 12 502
2011 11 to 20 years in the federal public service 11 29 39 10 9999 10 155
2011 More than 20 years in the federal public service 65 13 14 4 9999 4 271
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 49 39 6 4 1 1 0 89 5 605
2017 3 to 10 years in the federal public service 35 44 12 6 3 0 0 79 9 1632
2017 11 to 20 years in the federal public service 34 43 11 7 4 0 0 78 11 1743
2017 More than 20 years in the federal public service 38 40 11 6 4 1 0 78 10 706
2014 Less than 3 years in the federal public service 48 39 7 4 1 1 0 88 5 423
2014 3 to 10 years in the federal public service 36 42 12 7 3 1 0 79 9 2273
2014 11 to 20 years in the federal public service 37 40 13 6 4 1 0 77 10 1367
2014 More than 20 years in the federal public service 38 40 12 7 2 1 0 79 9 933
2011 Less than 3 years in the federal public service 42 43 9 3 1 0 0 86 5 815
2011 3 to 10 years in the federal public service 34 44 11 7 3 1 0 79 10 2285
2011 11 to 20 years in the federal public service 31 44 14 7 4 1 0 75 11 918
2011 More than 20 years in the federal public service 34 40 14 6 4 1 0 75 11 1111
2008 Less than 3 years in the federal public service 42 41 11 4 2 0 0 84 6 702
2008 3 to 10 years in the federal public service 34 44 10 7 3 0 0 79 11 1424
2008 11 to 20 years in the federal public service 34 45 11 7 3 0 0 79 10 617
2008 More than 20 years in the federal public service 36 41 10 6 5 1 0 78 11 793

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 40 11 5 1 1 0 83 6 602
2017 3 to 10 years in the federal public service 23 46 17 9 5 1 0 70 13 1634
2017 11 to 20 years in the federal public service 22 44 18 9 6 0 0 66 16 1740
2017 More than 20 years in the federal public service 23 40 20 11 5 0 0 63 17 709
2014 Less than 3 years in the federal public service 41 43 9 4 1 2 0 86 5 423
2014 3 to 10 years in the federal public service 28 45 14 8 4 1 0 74 12 2274
2014 11 to 20 years in the federal public service 25 43 17 9 5 1 0 69 14 1367
2014 More than 20 years in the federal public service 24 42 18 9 4 1 0 68 14 934
2011 Less than 3 years in the federal public service 41 42 10 5 2 1 0 83 6 816
2011 3 to 10 years in the federal public service 29 44 15 7 4 1 0 74 11 2279
2011 11 to 20 years in the federal public service 24 39 19 11 5 2 0 64 16 917
2011 More than 20 years in the federal public service 21 42 18 10 7 1 0 64 18 1115

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 14 28 27 18 3 4 48 21 601
2017 3 to 10 years in the federal public service 9 23 40 16 8 1 2 25 34 1627
2017 11 to 20 years in the federal public service 12 28 38 14 5 1 2 20 41 1736
2017 More than 20 years in the federal public service 11 30 38 15 5 1 1 20 42 707
2014 Less than 3 years in the federal public service 3 16 37 22 19 2 2 42 20 422
2014 3 to 10 years in the federal public service 9 27 37 18 7 1 2 25 36 2273
2014 11 to 20 years in the federal public service 10 29 39 16 4 0 2 21 39 1363
2014 More than 20 years in the federal public service 10 32 40 12 5 0 1 17 43 930
2011 Less than 3 years in the federal public service 5 17 34 23 15 2 3 40 24 816
2011 3 to 10 years in the federal public service 9 27 37 16 7 1 2 24 37 2283
2011 11 to 20 years in the federal public service 14 29 34 16 5 1 2 21 44 918
2011 More than 20 years in the federal public service 11 29 40 14 5 0 1 19 41 1111
2008 Less than 3 years in the federal public service 5 20 35 22 13 2 3 36 27 702
2008 3 to 10 years in the federal public service 12 31 36 14 5 1 1 19 44 1424
2008 11 to 20 years in the federal public service 11 36 35 12 3 1 1 16 48 616
2008 More than 20 years in the federal public service 10 38 39 11 2 0 1 13 49 795

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 10 22 24 26 5 6 56 19 599
2017 3 to 10 years in the federal public service 15 20 30 19 11 2 3 31 37 1627
2017 11 to 20 years in the federal public service 18 26 30 15 8 1 2 24 45 1736
2017 More than 20 years in the federal public service 17 29 30 15 7 1 1 22 47 707
2014 Less than 3 years in the federal public service 6 10 23 27 24 9 3 57 18 419
2014 3 to 10 years in the federal public service 12 25 31 19 9 2 2 29 39 2270
2014 11 to 20 years in the federal public service 14 26 32 18 7 1 2 25 42 1364
2014 More than 20 years in the federal public service 16 26 34 16 7 1 1 23 42 930
2011 Less than 3 years in the federal public service 7 12 26 27 20 4 3 51 20 816
2011 3 to 10 years in the federal public service 11 22 29 22 11 2 3 35 35 2280
2011 11 to 20 years in the federal public service 15 22 32 19 9 2 2 29 38 916
2011 More than 20 years in the federal public service 13 26 31 18 8 2 2 27 40 1110
2008 Less than 3 years in the federal public service 5 14 27 29 17 5 4 50 20 700
2008 3 to 10 years in the federal public service 13 24 31 21 8 2 2 30 38 1424
2008 11 to 20 years in the federal public service 16 27 32 16 6 1 1 23 44 614
2008 More than 20 years in the federal public service 15 28 30 19 5 1 1 25 44 794

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 20 27 17 14 7 6 36 33 603
2017 3 to 10 years in the federal public service 15 22 33 18 8 2 3 27 38 1622
2017 11 to 20 years in the federal public service 18 27 33 13 5 2 3 19 47 1733
2017 More than 20 years in the federal public service 21 29 28 13 5 1 3 19 52 707
2014 Less than 3 years in the federal public service 8 19 27 18 19 5 5 41 30 418
2014 3 to 10 years in the federal public service 16 25 31 14 7 2 4 23 44 2269
2014 11 to 20 years in the federal public service 20 29 30 13 4 2 2 18 51 1362
2014 More than 20 years in the federal public service 24 32 27 11 4 1 1 15 57 926
2011 Less than 3 years in the federal public service 10 19 30 19 13 5 4 35 32 815
2011 3 to 10 years in the federal public service 18 25 28 16 7 2 4 24 46 2281
2011 11 to 20 years in the federal public service 22 31 26 13 5 2 2 19 54 916
2011 More than 20 years in the federal public service 21 32 26 14 4 2 2 18 55 1109
2008 Less than 3 years in the federal public service 7 20 30 21 11 5 4 36 30 699
2008 3 to 10 years in the federal public service 18 27 32 15 5 2 2 21 46 1419
2008 11 to 20 years in the federal public service 20 31 32 11 3 1 2 14 53 614
2008 More than 20 years in the federal public service 21 29 31 13 4 1 1 17 51 792

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 1 7 20 32 30 3 7 69 9 594
2017 3 to 10 years in the federal public service 5 13 32 32 13 1 3 47 19 1613
2017 11 to 20 years in the federal public service 9 16 36 26 9 1 2 37 26 1729
2017 More than 20 years in the federal public service 11 19 39 22 6 1 2 29 31 706
2014 Less than 3 years in the federal public service 2 5 20 35 31 3 3 71 8 417
2014 3 to 10 years in the federal public service 6 13 33 32 13 1 3 47 19 2270
2014 11 to 20 years in the federal public service 6 18 37 28 8 1 2 37 25 1362
2014 More than 20 years in the federal public service 10 24 38 22 5 0 1 28 34 923
2011 Less than 3 years in the federal public service 3 8 25 31 27 2 4 62 12 812
2011 3 to 10 years in the federal public service 7 14 32 28 14 1 4 44 23 2277
2011 11 to 20 years in the federal public service 11 22 32 24 9 0 2 34 33 917
2011 More than 20 years in the federal public service 10 23 37 21 6 1 1 28 34 1108
2008 Less than 3 years in the federal public service 2 9 25 29 27 3 5 61 12 699
2008 3 to 10 years in the federal public service 7 17 36 27 10 1 2 38 25 1418
2008 11 to 20 years in the federal public service 12 23 38 19 6 1 1 26 35 615
2008 More than 20 years in the federal public service 10 24 40 21 5 0 0 25 35 789

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 5 10 21 26 27 3 8 59 17 596
2017 3 to 10 years in the federal public service 17 24 30 16 9 1 2 26 42 1626
2017 11 to 20 years in the federal public service 21 28 31 13 6 1 2 19 49 1732
2017 More than 20 years in the federal public service 22 30 30 12 4 0 2 17 53 709
2014 Less than 3 years in the federal public service 9 12 23 23 24 4 5 52 23 420
2014 3 to 10 years in the federal public service 19 25 29 16 7 1 2 24 46 2271
2014 11 to 20 years in the federal public service 23 29 27 13 6 1 2 19 53 1360
2014 More than 20 years in the federal public service 22 33 29 11 4 0 1 15 56 929
2011 Less than 3 years in the federal public service 10 17 26 22 19 3 4 43 28 816
2011 3 to 10 years in the federal public service 18 25 29 15 8 1 3 24 46 2281
2011 11 to 20 years in the federal public service 26 29 27 11 4 1 2 16 56 916
2011 More than 20 years in the federal public service 24 32 29 10 3 1 1 13 58 1112
2008 Less than 3 years in the federal public service 5 15 28 26 18 4 4 48 22 701
2008 3 to 10 years in the federal public service 17 28 30 15 8 1 2 24 46 1421
2008 11 to 20 years in the federal public service 26 30 26 12 4 1 1 17 57 614
2008 More than 20 years in the federal public service 24 31 31 9 3 0 1 13 56 792

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 6 9 16 22 28 9 9 62 18 601
2017 3 to 10 years in the federal public service 10 18 28 23 15 3 4 40 30 1628
2017 11 to 20 years in the federal public service 12 21 28 23 11 1 4 36 35 1735
2017 More than 20 years in the federal public service 11 20 32 22 10 1 3 34 33 708
2014 Less than 3 years in the federal public service 5 8 18 23 31 10 5 63 16 420
2014 3 to 10 years in the federal public service 9 17 25 27 15 2 5 45 28 2271
2014 11 to 20 years in the federal public service 9 17 31 26 12 1 3 41 27 1363
2014 More than 20 years in the federal public service 11 19 30 25 11 1 3 38 31 929
2011 Less than 3 years in the federal public service 6 12 24 21 23 8 6 51 21 813
2011 3 to 10 years in the federal public service 10 18 27 22 15 2 5 40 30 2276
2011 11 to 20 years in the federal public service 12 21 30 23 10 1 3 35 34 917
2011 More than 20 years in the federal public service 12 20 32 21 11 1 3 33 34 1111
2008 Less than 3 years in the federal public service 7 13 22 24 22 7 6 53 22 701
2008 3 to 10 years in the federal public service 12 21 28 23 10 2 4 35 35 1419
2008 11 to 20 years in the federal public service 15 25 27 21 9 1 3 32 41 616
2008 More than 20 years in the federal public service 16 25 29 20 6 1 3 27 42 793

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 7 13 27 18 22 6 7 46 23 600
2017 3 to 10 years in the federal public service 13 21 33 17 10 3 4 28 36 1624
2017 11 to 20 years in the federal public service 15 25 35 13 6 2 3 20 42 1738
2017 More than 20 years in the federal public service 18 26 32 13 5 4 2 19 47 705
2014 Less than 3 years in the federal public service 6 15 23 22 22 6 6 50 24 421
2014 3 to 10 years in the federal public service 13 20 34 17 8 4 4 27 36 2271
2014 11 to 20 years in the federal public service 13 26 33 16 6 3 3 23 42 1365
2014 More than 20 years in the federal public service 20 27 33 12 4 2 2 17 49 930

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 50 30 9 7 4 1 0 81 11 604
2017 3 to 10 years in the federal public service 36 33 10 13 7 1 0 70 20 1633
2017 11 to 20 years in the federal public service 39 32 10 11 7 0 0 72 18 1746
2017 More than 20 years in the federal public service 42 35 8 9 7 0 0 77 15 709
2014 Less than 3 years in the federal public service 55 27 6 5 5 1 1 83 10 423
2014 3 to 10 years in the federal public service 41 29 8 12 8 1 0 71 20 2274
2014 11 to 20 years in the federal public service 41 32 9 10 7 0 0 74 18 1366
2014 More than 20 years in the federal public service 43 31 8 10 7 1 1 75 17 932

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 32 8 6 2 0 0 84 8 602
2017 3 to 10 years in the federal public service 37 41 9 9 5 0 0 77 14 1632
2017 11 to 20 years in the federal public service 36 42 9 9 4 0 0 78 13 1740
2017 More than 20 years in the federal public service 43 39 8 6 4 0 0 83 10 705
2014 Less than 3 years in the federal public service 54 33 6 5 2 0 0 87 7 423
2014 3 to 10 years in the federal public service 38 40 9 8 4 0 0 78 13 2273
2014 11 to 20 years in the federal public service 38 42 9 8 4 0 0 80 12 1366
2014 More than 20 years in the federal public service 39 43 8 7 3 0 0 82 10 934

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 30 8 2 1 3 0 89 3 603
2017 3 to 10 years in the federal public service 37 40 14 4 3 2 0 79 7 1631
2017 11 to 20 years in the federal public service 35 39 16 3 4 2 1 76 7 1743
2017 More than 20 years in the federal public service 39 36 15 4 2 3 0 78 7 707
2014 Less than 3 years in the federal public service 58 30 7 3 1 1 0 89 4 423
2014 3 to 10 years in the federal public service 47 34 10 3 3 3 1 84 6 2274
2014 11 to 20 years in the federal public service 44 34 14 3 2 3 0 81 5 1368
2014 More than 20 years in the federal public service 45 35 12 4 2 3 0 82 6 934

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 56 31 7 3 0 1 0 89 3 604
2017 3 to 10 years in the federal public service 34 44 12 5 3 2 0 80 8 1630
2017 11 to 20 years in the federal public service 31 43 14 7 3 2 0 76 10 1743
2017 More than 20 years in the federal public service 33 41 14 7 3 2 0 75 10 709
2014 Less than 3 years in the federal public service 59 31 5 2 0 1 0 92 3 423
2014 3 to 10 years in the federal public service 43 37 10 5 3 2 0 81 8 2273
2014 11 to 20 years in the federal public service 39 39 12 6 3 2 0 79 9 1368
2014 More than 20 years in the federal public service 37 40 13 5 3 2 0 79 8 934
2011 Less than 3 years in the federal public service 45 37 10 4 2 2 0 84 5 817
2011 3 to 10 years in the federal public service 30 42 14 7 5 2 0 74 11 2282
2011 11 to 20 years in the federal public service 25 41 17 8 6 3 0 68 14 916
2011 More than 20 years in the federal public service 26 40 17 7 7 3 0 68 14 1113

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 66 28 4 1 0 0 0 94 2 605
2017 3 to 10 years in the federal public service 40 41 9 6 4 0 0 81 10 1629
2017 11 to 20 years in the federal public service 32 42 12 9 4 0 0 75 13 1744
2017 More than 20 years in the federal public service 38 37 12 9 4 0 0 75 13 710
2014 Less than 3 years in the federal public service 67 27 4 1 1 0 0 94 2 423
2014 3 to 10 years in the federal public service 46 36 10 5 3 0 0 83 8 2274
2014 11 to 20 years in the federal public service 39 37 12 7 4 0 0 76 11 1365
2014 More than 20 years in the federal public service 38 38 12 6 5 0 0 77 11 933
2011 Less than 3 years in the federal public service 55 33 7 2 1 0 0 89 4 817
2011 3 to 10 years in the federal public service 35 42 12 6 4 1 0 77 11 2280
2011 11 to 20 years in the federal public service 28 39 17 10 6 1 0 67 16 916
2011 More than 20 years in the federal public service 32 37 14 8 8 0 0 69 17 1110
2008 Less than 3 years in the federal public service 45 38 9 5 2 1 0 84 7 699
2008 3 to 10 years in the federal public service 30 40 15 9 5 0 0 70 15 1425
2008 11 to 20 years in the federal public service 23 45 14 10 9 0 0 67 18 616
2008 More than 20 years in the federal public service 23 38 16 10 12 1 0 62 22 793

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 26 12 7 5 7 5 71 14 605
2017 3 to 10 years in the federal public service 22 31 17 13 10 4 3 57 25 1634
2017 11 to 20 years in the federal public service 21 33 17 14 9 3 2 57 25 1743
2017 More than 20 years in the federal public service 24 35 15 11 9 4 3 63 21 710
2014 Less than 3 years in the federal public service 39 29 12 8 3 5 3 75 12 423
2014 3 to 10 years in the federal public service 27 32 13 13 10 3 2 62 24 2274
2014 11 to 20 years in the federal public service 26 34 14 12 8 3 2 64 21 1365
2014 More than 20 years in the federal public service 27 35 15 11 9 2 2 65 20 933

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 51 35 9 3 1 3 0 88 3 605
2017 3 to 10 years in the federal public service 37 45 10 4 2 1 0 83 6 1630
2017 11 to 20 years in the federal public service 35 45 11 4 3 2 0 82 7 1739
2017 More than 20 years in the federal public service 39 42 10 4 2 2 0 83 7 705
2014 Less than 3 years in the federal public service 49 38 8 2 0 2 1 90 2 423
2014 3 to 10 years in the federal public service 40 43 9 5 1 2 0 85 6 2273
2014 11 to 20 years in the federal public service 39 43 9 4 2 2 0 84 6 1368
2014 More than 20 years in the federal public service 44 41 7 3 2 2 0 87 5 933
2011 Less than 3 years in the federal public service 47 40 8 3 0 2 0 88 4 814
2011 3 to 10 years in the federal public service 37 40 12 5 2 3 0 80 8 2279
2011 11 to 20 years in the federal public service 33 42 14 6 2 3 0 77 9 916
2011 More than 20 years in the federal public service 39 41 10 6 3 2 0 81 8 1114

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 40 34 9 8 3 4 1 79 12 605
2017 3 to 10 years in the federal public service 34 41 12 8 3 2 1 77 11 1634
2017 11 to 20 years in the federal public service 33 43 11 8 4 2 1 77 12 1736
2017 More than 20 years in the federal public service 42 36 9 7 5 1 0 79 12 705
2014 Less than 3 years in the federal public service 46 33 9 7 2 2 1 82 10 423
2014 3 to 10 years in the federal public service 40 41 9 6 3 1 1 82 9 2275
2014 11 to 20 years in the federal public service 41 37 9 7 4 2 1 80 11 1367
2014 More than 20 years in the federal public service 45 37 8 5 4 1 0 83 9 934
2011 Less than 3 years in the federal public service 46 36 7 5 3 3 1 85 8 814
2011 3 to 10 years in the federal public service 35 38 10 8 5 3 1 76 14 2279
2011 11 to 20 years in the federal public service 33 37 13 8 6 3 1 72 15 917
2011 More than 20 years in the federal public service 37 34 12 8 5 3 1 74 14 1115
2008 Less than 3 years in the federal public service 32 30 13 12 4 6 2 68 17 700
2008 3 to 10 years in the federal public service 25 33 15 13 8 5 1 61 23 1423
2008 11 to 20 years in the federal public service 26 39 13 10 9 3 1 67 20 617
2008 More than 20 years in the federal public service 26 34 12 13 9 5 1 64 24 793

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 25 34 18 10 4 7 1 65 16 605
2017 3 to 10 years in the federal public service 24 37 20 11 5 3 1 63 16 1634
2017 11 to 20 years in the federal public service 23 38 20 12 5 2 1 63 17 1740
2017 More than 20 years in the federal public service 28 35 20 8 5 2 2 65 13 709
2014 Less than 3 years in the federal public service 26 30 19 13 3 6 2 61 18 421
2014 3 to 10 years in the federal public service 29 37 18 9 4 3 1 68 13 2274
2014 11 to 20 years in the federal public service 28 38 17 9 4 3 0 69 14 1367
2014 More than 20 years in the federal public service 33 33 18 7 5 2 1 69 12 934
2011 Less than 3 years in the federal public service 23 42 17 9 2 6 1 70 12 815
2011 3 to 10 years in the federal public service 19 39 19 11 6 4 1 62 18 2288
2011 11 to 20 years in the federal public service 22 36 22 10 7 3 0 60 17 916
2011 More than 20 years in the federal public service 23 37 19 10 8 3 1 62 19 1115

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 26 28 16 9 7 12 4 63 18 602
2017 3 to 10 years in the federal public service 15 27 16 19 15 7 1 46 36 1631
2017 11 to 20 years in the federal public service 13 29 17 17 17 5 1 45 36 1735
2017 More than 20 years in the federal public service 19 28 17 16 14 4 2 50 32 706
2014 Less than 3 years in the federal public service 29 25 16 12 5 10 3 62 20 423
2014 3 to 10 years in the federal public service 15 24 18 19 17 6 1 42 38 2273
2014 11 to 20 years in the federal public service 14 24 17 19 17 6 1 42 39 1368
2014 More than 20 years in the federal public service 20 28 15 14 15 5 3 51 32 934
2011 Less than 3 years in the federal public service 20 24 18 13 9 14 3 53 26 815
2011 3 to 10 years in the federal public service 12 25 17 20 17 8 2 41 41 2286
2011 11 to 20 years in the federal public service 14 24 16 18 20 6 2 42 41 919
2011 More than 20 years in the federal public service 17 27 16 17 16 6 2 47 35 1116

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 43 4 7 3 0 0 86 10 605
2017 3 to 10 years in the federal public service 25 51 5 14 5 0 0 76 19 1636
2017 11 to 20 years in the federal public service 23 50 6 14 7 0 0 74 20 1742
2017 More than 20 years in the federal public service 23 48 6 14 10 0 0 71 24 709
2014 Less than 3 years in the federal public service 41 42 5 10 2 0 0 83 12 422
2014 3 to 10 years in the federal public service 28 50 4 13 5 0 0 77 18 2275
2014 11 to 20 years in the federal public service 25 50 5 15 5 0 0 75 20 1364
2014 More than 20 years in the federal public service 25 49 5 14 7 0 0 74 21 934
2011 Less than 3 years in the federal public service 33 49 6 10 3 0 0 82 13 816
2011 3 to 10 years in the federal public service 24 50 5 16 5 0 0 74 21 2288
2011 11 to 20 years in the federal public service 20 50 6 17 7 0 0 70 24 919
2011 More than 20 years in the federal public service 24 47 5 17 7 0 0 71 24 1115
2008 Less than 3 years in the federal public service 40 45 4 9 2 0 0 85 11 701
2008 3 to 10 years in the federal public service 28 50 6 11 4 0 0 79 16 1425
2008 11 to 20 years in the federal public service 28 49 5 12 7 0 0 76 19 617
2008 More than 20 years in the federal public service 29 48 5 13 6 0 0 77 18 794

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 52 32 4 8 4 0 0 84 12 604
2017 3 to 10 years in the federal public service 38 38 7 12 5 0 0 76 17 1629
2017 11 to 20 years in the federal public service 38 39 7 11 6 0 0 77 17 1744
2017 More than 20 years in the federal public service 41 34 8 11 6 0 0 75 16 704
2014 Less than 3 years in the federal public service 50 31 7 9 2 0 0 81 11 422
2014 3 to 10 years in the federal public service 40 36 7 11 6 0 0 76 17 2273
2014 11 to 20 years in the federal public service 40 36 8 11 5 0 0 76 16 1365
2014 More than 20 years in the federal public service 44 33 5 11 7 0 0 77 18 934
2011 Less than 3 years in the federal public service 40 40 8 8 4 0 0 79 12 817
2011 3 to 10 years in the federal public service 38 40 8 10 4 0 0 78 14 2285
2011 11 to 20 years in the federal public service 37 38 9 10 6 0 0 75 16 915
2011 More than 20 years in the federal public service 40 36 8 10 6 0 0 76 16 1114

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 32 5 4 1 0 0 90 5 603
2017 3 to 10 years in the federal public service 43 41 8 7 2 0 0 84 8 1631
2017 11 to 20 years in the federal public service 40 43 7 7 3 0 0 83 10 1739
2017 More than 20 years in the federal public service 43 40 8 7 2 0 1 83 9 709
2014 Less than 3 years in the federal public service 54 35 6 6 0 0 0 88 6 422
2014 3 to 10 years in the federal public service 42 40 7 8 3 0 0 82 11 2271
2014 11 to 20 years in the federal public service 43 40 8 6 3 0 0 83 9 1365
2014 More than 20 years in the federal public service 47 36 7 7 2 0 0 83 9 933

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 80 15 2 2 0 0 0 96 2 604
2017 3 to 10 years in the federal public service 69 23 3 3 1 0 0 93 4 1634
2017 11 to 20 years in the federal public service 64 27 4 3 1 0 1 92 4 1739
2017 More than 20 years in the federal public service 63 25 5 4 2 0 1 89 6 709
2014 Less than 3 years in the federal public service 77 17 2 2 1 1 0 96 2 422
2014 3 to 10 years in the federal public service 70 22 3 3 1 0 1 93 4 2273
2014 11 to 20 years in the federal public service 67 23 3 3 1 0 1 92 5 1366
2014 More than 20 years in the federal public service 66 25 5 4 1 0 1 91 5 934
2011 Less than 3 years in the federal public service 79 17 2 2 0 0 0 96 2 816
2011 3 to 10 years in the federal public service 71 21 3 3 1 0 1 92 4 2288
2011 11 to 20 years in the federal public service 70 22 4 2 2 0 1 93 4 917
2011 More than 20 years in the federal public service 67 22 5 4 1 0 1 90 5 1115
2008 Less than 3 years in the federal public service 78 17 2 2 1 0 1 96 2 701
2008 3 to 10 years in the federal public service 72 21 4 2 1 0 0 93 3 1423
2008 11 to 20 years in the federal public service 66 25 3 3 1 1 1 92 5 616
2008 More than 20 years in the federal public service 69 22 4 3 1 0 0 92 4 792

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 79 14 2 2 1 0 0 94 4 604
2017 3 to 10 years in the federal public service 68 21 4 4 2 0 1 89 6 1633
2017 11 to 20 years in the federal public service 63 21 5 7 3 0 1 85 10 1743
2017 More than 20 years in the federal public service 62 24 6 6 2 0 1 86 8 706
2014 Less than 3 years in the federal public service 75 14 3 4 1 0 2 91 6 422
2014 3 to 10 years in the federal public service 69 18 4 5 3 0 1 88 8 2274
2014 11 to 20 years in the federal public service 64 21 5 5 3 0 1 87 8 1364
2014 More than 20 years in the federal public service 67 21 4 4 3 0 1 89 7 934
2011 Less than 3 years in the federal public service 78 14 4 2 1 0 0 93 3 816
2011 3 to 10 years in the federal public service 71 16 3 5 4 0 1 88 9 2288
2011 11 to 20 years in the federal public service 69 18 4 4 3 0 1 88 8 916
2011 More than 20 years in the federal public service 70 16 5 5 3 0 2 88 7 1115
2008 Less than 3 years in the federal public service 75 15 3 4 2 0 1 91 6 700
2008 3 to 10 years in the federal public service 69 17 3 6 4 0 1 86 10 1423
2008 11 to 20 years in the federal public service 66 19 5 5 4 0 1 86 9 615
2008 More than 20 years in the federal public service 69 18 4 6 2 0 1 87 9 793

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 10 4 3 2 0 5 91 5 604
2017 3 to 10 years in the federal public service 72 15 5 3 2 0 3 90 5 1634
2017 11 to 20 years in the federal public service 72 14 5 4 3 0 3 89 6 1743
2017 More than 20 years in the federal public service 69 16 6 3 2 0 4 88 5 708
2014 Less than 3 years in the federal public service 74 13 4 2 3 0 4 91 5 423
2014 3 to 10 years in the federal public service 78 10 4 3 3 0 3 91 6 2273
2014 11 to 20 years in the federal public service 74 13 4 3 3 0 3 90 6 1367
2014 More than 20 years in the federal public service 73 14 4 3 2 0 3 91 5 933
2011 Less than 3 years in the federal public service 77 12 3 3 1 1 3 92 4 817
2011 3 to 10 years in the federal public service 74 11 4 3 3 0 4 89 6 2286
2011 11 to 20 years in the federal public service 72 12 6 4 2 0 4 88 6 916
2011 More than 20 years in the federal public service 70 15 4 3 2 0 5 89 6 1113
2008 Less than 3 years in the federal public service 72 9 6 3 3 1 7 88 6 701
2008 3 to 10 years in the federal public service 70 11 5 3 4 0 6 87 8 1425
2008 11 to 20 years in the federal public service 69 11 5 3 4 0 7 87 8 616
2008 More than 20 years in the federal public service 71 11 4 3 3 0 8 89 6 792

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 82 10 2 1 1 0 3 95 3 605
2017 3 to 10 years in the federal public service 80 12 3 2 2 0 2 94 3 1632
2017 11 to 20 years in the federal public service 79 12 4 2 1 0 2 93 3 1739
2017 More than 20 years in the federal public service 77 12 4 1 1 0 4 93 3 708
2014 Less than 3 years in the federal public service 81 9 4 1 2 0 3 94 3 423
2014 3 to 10 years in the federal public service 80 11 3 2 2 0 3 93 4 2275
2014 11 to 20 years in the federal public service 79 11 4 1 1 0 3 93 3 1367
2014 More than 20 years in the federal public service 80 10 3 1 1 0 4 94 3 933
2011 Less than 3 years in the federal public service 83 9 3 1 2 0 2 94 3 812
2011 3 to 10 years in the federal public service 79 10 3 2 2 0 3 92 5 2285
2011 11 to 20 years in the federal public service 79 11 4 1 1 0 4 94 3 918
2011 More than 20 years in the federal public service 77 11 4 2 2 1 4 92 3 1112
2008 Less than 3 years in the federal public service 80 6 4 2 2 0 6 92 4 699
2008 3 to 10 years in the federal public service 80 8 3 2 3 0 5 92 4 1423
2008 11 to 20 years in the federal public service 79 8 2 2 2 0 7 93 5 615
2008 More than 20 years in the federal public service 78 7 3 1 2 0 8 92 4 795

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 68 14 5 3 1 2 8 91 4 602
2017 3 to 10 years in the federal public service 63 21 7 3 2 1 4 88 5 1634
2017 11 to 20 years in the federal public service 60 21 8 4 2 1 4 85 7 1745
2017 More than 20 years in the federal public service 61 21 8 4 2 1 4 86 6 706
2014 Less than 3 years in the federal public service 66 13 6 2 2 4 6 88 5 423
2014 3 to 10 years in the federal public service 65 17 6 4 2 2 5 88 6 2274
2014 11 to 20 years in the federal public service 61 19 8 4 2 1 5 85 7 1368
2014 More than 20 years in the federal public service 63 18 8 3 2 1 4 86 6 932

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 76 14 3 1 1 2 3 95 2 603
2017 3 to 10 years in the federal public service 68 20 5 2 1 2 2 91 3 1630
2017 11 to 20 years in the federal public service 64 23 6 2 1 2 2 90 4 1744
2017 More than 20 years in the federal public service 61 23 7 2 2 3 2 89 4 706
2014 Less than 3 years in the federal public service 73 15 3 3 2 2 3 92 5 423
2014 3 to 10 years in the federal public service 69 18 4 2 2 2 2 91 5 2273
2014 11 to 20 years in the federal public service 63 20 7 2 1 2 3 88 4 1367
2014 More than 20 years in the federal public service 65 19 6 2 2 3 3 89 4 933
2011 Less than 3 years in the federal public service 77 15 4 2 1 1 1 94 3 816
2011 3 to 10 years in the federal public service 69 18 6 2 1 1 2 90 4 2281
2011 11 to 20 years in the federal public service 68 18 7 2 1 2 3 90 3 918
2011 More than 20 years in the federal public service 65 20 7 2 1 2 3 89 4 1112
2008 Less than 3 years in the federal public service 73 15 4 1 2 2 3 92 4 701
2008 3 to 10 years in the federal public service 68 18 7 3 1 2 2 89 4 1425
2008 11 to 20 years in the federal public service 63 20 7 2 2 3 3 88 5 617
2008 More than 20 years in the federal public service 67 18 6 2 1 2 3 90 4 795

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 8 92 604
2017 3 to 10 years in the federal public service 19 81 1633
2017 11 to 20 years in the federal public service 19 81 1741
2017 More than 20 years in the federal public service 17 83 708
2014 Less than 3 years in the federal public service 11 89 423
2014 3 to 10 years in the federal public service 21 79 2271
2014 11 to 20 years in the federal public service 19 81 1363
2014 More than 20 years in the federal public service 18 82 931

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 64 52
2017 3 to 10 years in the federal public service 50 310
2017 11 to 20 years in the federal public service 43 327
2017 More than 20 years in the federal public service 42 117
2014 Less than 3 years in the federal public service 68 51
2014 3 to 10 years in the federal public service 52 480
2014 11 to 20 years in the federal public service 42 261
2014 More than 20 years in the federal public service 45 165

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 34 52
2017 3 to 10 years in the federal public service 61 310
2017 11 to 20 years in the federal public service 69 327
2017 More than 20 years in the federal public service 56 117
2014 Less than 3 years in the federal public service 39 51
2014 3 to 10 years in the federal public service 57 480
2014 11 to 20 years in the federal public service 59 261
2014 More than 20 years in the federal public service 65 165

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 310
2017 11 to 20 years in the federal public service 10 327
2017 More than 20 years in the federal public service 8 117
2014 3 to 10 years in the federal public service 7 480
2014 11 to 20 years in the federal public service 10 261
2014 More than 20 years in the federal public service 10 165

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 52
2017 More than 20 years in the federal public service 0 117
2014 More than 20 years in the federal public service 0 165

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 5 310
2017 11 to 20 years in the federal public service 4 327
2017 More than 20 years in the federal public service 5 117
2014 3 to 10 years in the federal public service 3 480
2014 11 to 20 years in the federal public service 4 261
2014 More than 20 years in the federal public service 3 165

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 15 52
2017 3 to 10 years in the federal public service 17 310
2017 11 to 20 years in the federal public service 9 327
2017 More than 20 years in the federal public service 12 117
2014 Less than 3 years in the federal public service 19 51
2014 3 to 10 years in the federal public service 18 480
2014 11 to 20 years in the federal public service 16 261
2014 More than 20 years in the federal public service 14 165

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 310
2017 11 to 20 years in the federal public service 3 327
2014 Less than 3 years in the federal public service 10 51
2014 3 to 10 years in the federal public service 4 480
2014 11 to 20 years in the federal public service 4 261
2014 More than 20 years in the federal public service 5 165

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 55 53
2017 3 to 10 years in the federal public service 38 310
2017 11 to 20 years in the federal public service 40 327
2017 More than 20 years in the federal public service 44 117
2014 Less than 3 years in the federal public service 36 50
2014 3 to 10 years in the federal public service 40 481
2014 11 to 20 years in the federal public service 40 262
2014 More than 20 years in the federal public service 36 165

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 53
2017 3 to 10 years in the federal public service 39 310
2017 11 to 20 years in the federal public service 44 327
2017 More than 20 years in the federal public service 42 117
2014 Less than 3 years in the federal public service 37 50
2014 3 to 10 years in the federal public service 35 481
2014 11 to 20 years in the federal public service 45 262
2014 More than 20 years in the federal public service 44 165

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 53
2017 3 to 10 years in the federal public service 39 310
2017 11 to 20 years in the federal public service 45 327
2017 More than 20 years in the federal public service 39 117
2014 Less than 3 years in the federal public service 46 50
2014 3 to 10 years in the federal public service 37 481
2014 11 to 20 years in the federal public service 43 262
2014 More than 20 years in the federal public service 44 165

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 42 53
2017 3 to 10 years in the federal public service 41 310
2017 11 to 20 years in the federal public service 41 327
2017 More than 20 years in the federal public service 39 117
2014 Less than 3 years in the federal public service 36 50
2014 3 to 10 years in the federal public service 40 481
2014 11 to 20 years in the federal public service 40 262
2014 More than 20 years in the federal public service 36 165

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 27 53
2017 3 to 10 years in the federal public service 29 310
2017 11 to 20 years in the federal public service 33 327
2017 More than 20 years in the federal public service 31 117
2014 Less than 3 years in the federal public service 27 50
2014 3 to 10 years in the federal public service 26 481
2014 11 to 20 years in the federal public service 32 262
2014 More than 20 years in the federal public service 30 165

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 59 53
2017 3 to 10 years in the federal public service 48 310
2017 11 to 20 years in the federal public service 53 327
2017 More than 20 years in the federal public service 44 117
2014 Less than 3 years in the federal public service 53 50
2014 3 to 10 years in the federal public service 55 481
2014 11 to 20 years in the federal public service 58 262
2014 More than 20 years in the federal public service 49 165

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 34 53
2017 3 to 10 years in the federal public service 26 310
2017 11 to 20 years in the federal public service 33 327
2017 More than 20 years in the federal public service 36 117
2014 Less than 3 years in the federal public service 26 50
2014 3 to 10 years in the federal public service 32 481
2014 11 to 20 years in the federal public service 36 262
2014 More than 20 years in the federal public service 33 165

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 53
2014 Less than 3 years in the federal public service 0 50
2014 3 to 10 years in the federal public service 2 481

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 53
2017 3 to 10 years in the federal public service 10 310
2017 11 to 20 years in the federal public service 5 327
2017 More than 20 years in the federal public service 7 117
2014 Less than 3 years in the federal public service 12 50
2014 3 to 10 years in the federal public service 10 481
2014 11 to 20 years in the federal public service 5 262
2014 More than 20 years in the federal public service 4 165

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 14 53
2017 3 to 10 years in the federal public service 12 310
2017 11 to 20 years in the federal public service 14 327
2017 More than 20 years in the federal public service 19 117
2014 3 to 10 years in the federal public service 13 481
2014 11 to 20 years in the federal public service 10 262
2014 More than 20 years in the federal public service 12 165

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 44 53
2017 3 to 10 years in the federal public service 44 310
2017 11 to 20 years in the federal public service 51 327
2017 More than 20 years in the federal public service 44 117
2014 Less than 3 years in the federal public service 42 50
2014 3 to 10 years in the federal public service 46 481
2014 11 to 20 years in the federal public service 50 262
2014 More than 20 years in the federal public service 46 165

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 37 53
2017 3 to 10 years in the federal public service 33 310
2017 11 to 20 years in the federal public service 30 327
2017 More than 20 years in the federal public service 27 117
2014 Less than 3 years in the federal public service 35 50
2014 3 to 10 years in the federal public service 35 481
2014 11 to 20 years in the federal public service 30 262
2014 More than 20 years in the federal public service 30 165

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 20 53
2017 3 to 10 years in the federal public service 13 310
2017 11 to 20 years in the federal public service 16 327
2017 More than 20 years in the federal public service 17 117
2014 Less than 3 years in the federal public service 12 50
2014 3 to 10 years in the federal public service 10 481
2014 11 to 20 years in the federal public service 14 262
2014 More than 20 years in the federal public service 18 165

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 62 53
2017 3 to 10 years in the federal public service 59 309
2017 11 to 20 years in the federal public service 57 326
2017 More than 20 years in the federal public service 55 119
2014 Less than 3 years in the federal public service 51 51
2014 3 to 10 years in the federal public service 52 481
2014 11 to 20 years in the federal public service 61 262
2014 More than 20 years in the federal public service 53 165

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 29 53
2017 3 to 10 years in the federal public service 30 309
2017 11 to 20 years in the federal public service 27 326
2017 More than 20 years in the federal public service 33 119
2014 Less than 3 years in the federal public service 33 51
2014 3 to 10 years in the federal public service 28 481
2014 11 to 20 years in the federal public service 35 262
2014 More than 20 years in the federal public service 30 165

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 309
2017 11 to 20 years in the federal public service 13 326
2017 More than 20 years in the federal public service 16 119
2014 3 to 10 years in the federal public service 8 481
2014 11 to 20 years in the federal public service 12 262
2014 More than 20 years in the federal public service 10 165

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 11 53
2017 3 to 10 years in the federal public service 19 309
2017 11 to 20 years in the federal public service 26 326
2017 More than 20 years in the federal public service 23 119
2014 Less than 3 years in the federal public service 13 51
2014 3 to 10 years in the federal public service 20 481
2014 11 to 20 years in the federal public service 27 262
2014 More than 20 years in the federal public service 35 165

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 13 309
2017 11 to 20 years in the federal public service 17 326
2017 More than 20 years in the federal public service 14 119
2014 3 to 10 years in the federal public service 13 481
2014 11 to 20 years in the federal public service 17 262
2014 More than 20 years in the federal public service 18 165

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 9 53
2017 3 to 10 years in the federal public service 7 309
2017 11 to 20 years in the federal public service 10 326
2017 More than 20 years in the federal public service 11 119
2014 Less than 3 years in the federal public service 0 51
2014 3 to 10 years in the federal public service 9 481
2014 11 to 20 years in the federal public service 10 262
2014 More than 20 years in the federal public service 9 165

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 22 53
2017 3 to 10 years in the federal public service 10 309
2017 11 to 20 years in the federal public service 13 326
2017 More than 20 years in the federal public service 9 119
2014 Less than 3 years in the federal public service 20 51
2014 3 to 10 years in the federal public service 16 481
2014 11 to 20 years in the federal public service 16 262
2014 More than 20 years in the federal public service 16 165

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 13 53
2017 3 to 10 years in the federal public service 9 309
2017 11 to 20 years in the federal public service 14 326
2017 More than 20 years in the federal public service 15 119
2014 3 to 10 years in the federal public service 7 481
2014 11 to 20 years in the federal public service 9 262
2014 More than 20 years in the federal public service 13 165

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 19 53
2017 3 to 10 years in the federal public service 24 309
2017 11 to 20 years in the federal public service 22 326
2017 More than 20 years in the federal public service 19 119
2014 Less than 3 years in the federal public service 24 51
2014 3 to 10 years in the federal public service 26 481
2014 11 to 20 years in the federal public service 17 262
2014 More than 20 years in the federal public service 19 165

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 14 48
2017 3 to 10 years in the federal public service 12 286
2017 11 to 20 years in the federal public service 9 294
2017 More than 20 years in the federal public service 10 105
2014 Less than 3 years in the federal public service 25 51
2014 3 to 10 years in the federal public service 12 439
2014 11 to 20 years in the federal public service 10 237
2014 More than 20 years in the federal public service 17 151

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 34 48
2017 3 to 10 years in the federal public service 22 286
2017 11 to 20 years in the federal public service 12 294
2017 More than 20 years in the federal public service 13 105
2014 Less than 3 years in the federal public service 39 51
2014 3 to 10 years in the federal public service 22 439
2014 11 to 20 years in the federal public service 13 237
2014 More than 20 years in the federal public service 11 151

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 48
2017 3 to 10 years in the federal public service 10 286
2017 11 to 20 years in the federal public service 11 294
2017 More than 20 years in the federal public service 11 105
2014 Less than 3 years in the federal public service 25 51
2014 3 to 10 years in the federal public service 14 439
2014 11 to 20 years in the federal public service 12 237
2014 More than 20 years in the federal public service 9 151

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 286
2017 11 to 20 years in the federal public service 6 294
2017 More than 20 years in the federal public service 9 105
2014 Less than 3 years in the federal public service 13 51
2014 3 to 10 years in the federal public service 10 439
2014 11 to 20 years in the federal public service 8 237
2014 More than 20 years in the federal public service 10 151

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 20 48
2017 3 to 10 years in the federal public service 16 286
2017 11 to 20 years in the federal public service 10 294
2017 More than 20 years in the federal public service 8 105
2014 Less than 3 years in the federal public service 12 51
2014 3 to 10 years in the federal public service 12 439
2014 11 to 20 years in the federal public service 10 237
2014 More than 20 years in the federal public service 10 151

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 12 48
2017 3 to 10 years in the federal public service 9 286
2017 11 to 20 years in the federal public service 13 294
2017 More than 20 years in the federal public service 6 105
2014 Less than 3 years in the federal public service 12 51
2014 3 to 10 years in the federal public service 10 439
2014 11 to 20 years in the federal public service 7 237
2014 More than 20 years in the federal public service 13 151

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 17 48
2017 3 to 10 years in the federal public service 11 286
2017 11 to 20 years in the federal public service 10 294
2017 More than 20 years in the federal public service 10 105
2014 Less than 3 years in the federal public service 9 51
2014 3 to 10 years in the federal public service 10 439
2014 11 to 20 years in the federal public service 12 237
2014 More than 20 years in the federal public service 4 151

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 24 48
2017 3 to 10 years in the federal public service 9 286
2017 11 to 20 years in the federal public service 9 294
2017 More than 20 years in the federal public service 7 105
2014 3 to 10 years in the federal public service 7 439
2014 11 to 20 years in the federal public service 5 237
2014 More than 20 years in the federal public service 3 151

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 19 48
2017 3 to 10 years in the federal public service 12 286
2017 11 to 20 years in the federal public service 13 294
2017 More than 20 years in the federal public service 12 105
2014 Less than 3 years in the federal public service 10 51
2014 3 to 10 years in the federal public service 9 439
2014 11 to 20 years in the federal public service 10 237
2014 More than 20 years in the federal public service 9 151

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 31 48
2017 3 to 10 years in the federal public service 29 286
2017 11 to 20 years in the federal public service 25 294
2017 More than 20 years in the federal public service 24 105
2014 Less than 3 years in the federal public service 22 51
2014 3 to 10 years in the federal public service 21 439
2014 11 to 20 years in the federal public service 23 237
2014 More than 20 years in the federal public service 23 151

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 286
2017 11 to 20 years in the federal public service 10 294
2017 More than 20 years in the federal public service 10 105
2014 3 to 10 years in the federal public service 10 439
2014 11 to 20 years in the federal public service 13 237
2014 More than 20 years in the federal public service 8 151

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 31 48
2017 3 to 10 years in the federal public service 45 286
2017 11 to 20 years in the federal public service 49 294
2017 More than 20 years in the federal public service 37 105
2014 Less than 3 years in the federal public service 36 51
2014 3 to 10 years in the federal public service 43 439
2014 11 to 20 years in the federal public service 48 237
2014 More than 20 years in the federal public service 40 151

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 2 286
2014 Less than 3 years in the federal public service 0 51
2014 3 to 10 years in the federal public service 2 439

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 39 48
2017 3 to 10 years in the federal public service 48 286
2017 11 to 20 years in the federal public service 54 294
2017 More than 20 years in the federal public service 54 105
2014 Less than 3 years in the federal public service 35 51
2014 3 to 10 years in the federal public service 49 439
2014 11 to 20 years in the federal public service 53 237
2014 More than 20 years in the federal public service 50 151

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 48
2017 11 to 20 years in the federal public service 2 294
2017 More than 20 years in the federal public service 0 105

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 18 48
2017 3 to 10 years in the federal public service 10 286
2017 11 to 20 years in the federal public service 17 294
2017 More than 20 years in the federal public service 18 105
2014 Less than 3 years in the federal public service 11 51
2014 3 to 10 years in the federal public service 10 439
2014 11 to 20 years in the federal public service 14 237
2014 More than 20 years in the federal public service 16 151

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 84 16 53
2017 3 to 10 years in the federal public service 95 5 308
2017 11 to 20 years in the federal public service 96 4 326
2017 More than 20 years in the federal public service 97 3 118

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 28 16 11 3 2 27 13 72 9 605
2017 3 to 10 years in the federal public service 15 21 20 10 9 19 6 48 26 1632
2017 11 to 20 years in the federal public service 11 21 22 11 10 20 5 43 28 1745
2017 More than 20 years in the federal public service 14 24 20 10 12 17 3 48 27 709
2014 Less than 3 years in the federal public service 28 15 12 4 2 26 13 69 11 423
2014 3 to 10 years in the federal public service 17 22 19 9 8 20 6 52 23 2274
2014 11 to 20 years in the federal public service 16 21 23 10 8 18 4 47 24 1368
2014 More than 20 years in the federal public service 19 24 19 9 10 16 3 54 23 934

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 26 11 3 1 13 2 82 5 605
2017 3 to 10 years in the federal public service 24 37 18 8 6 6 0 65 16 1634
2017 11 to 20 years in the federal public service 21 35 19 10 7 7 1 61 19 1741
2017 More than 20 years in the federal public service 26 34 19 9 7 5 1 63 17 708
2014 Less than 3 years in the federal public service 43 30 11 4 1 9 2 83 6 422
2014 3 to 10 years in the federal public service 29 35 17 7 5 6 1 68 13 2274
2014 11 to 20 years in the federal public service 26 35 19 7 6 6 1 65 14 1368
2014 More than 20 years in the federal public service 32 33 17 6 6 5 0 69 13 933
2011 Less than 3 years in the federal public service 41 35 13 5 2 4 0 80 7 816
2011 3 to 10 years in the federal public service 29 39 15 7 4 5 0 71 12 2285
2011 11 to 20 years in the federal public service 26 38 16 9 6 5 0 68 15 917
2011 More than 20 years in the federal public service 28 38 15 9 7 3 0 68 16 1114

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 3 97 603
2017 3 to 10 years in the federal public service 10 90 1631
2017 11 to 20 years in the federal public service 10 90 1740
2017 More than 20 years in the federal public service 8 92 708
2014 Less than 3 years in the federal public service 6 94 423
2014 3 to 10 years in the federal public service 10 90 2274
2014 11 to 20 years in the federal public service 8 92 1366
2014 More than 20 years in the federal public service 7 93 933

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 59 16
2017 3 to 10 years in the federal public service 40 159
2017 11 to 20 years in the federal public service 35 172
2017 More than 20 years in the federal public service 23 56
2014 Less than 3 years in the federal public service 42 24
2014 3 to 10 years in the federal public service 42 222
2014 11 to 20 years in the federal public service 31 105
2014 More than 20 years in the federal public service 28 63

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 65 16
2017 3 to 10 years in the federal public service 75 159
2017 11 to 20 years in the federal public service 83 172
2017 More than 20 years in the federal public service 89 56
2014 Less than 3 years in the federal public service 63 24
2014 3 to 10 years in the federal public service 80 222
2014 11 to 20 years in the federal public service 83 105
2014 More than 20 years in the federal public service 84 63

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 159
2017 11 to 20 years in the federal public service 5 172
2014 3 to 10 years in the federal public service 3 222
2014 11 to 20 years in the federal public service 6 105

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 More than 20 years in the federal public service 0 56
2014 Less than 3 years in the federal public service 0 24
2014 11 to 20 years in the federal public service 0 105
2014 More than 20 years in the federal public service 0 63

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 159
2017 11 to 20 years in the federal public service 4 172
2017 More than 20 years in the federal public service 9 56
2014 Less than 3 years in the federal public service 0 24
2014 3 to 10 years in the federal public service 4 222
2014 11 to 20 years in the federal public service 6 105

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 12 159
2017 11 to 20 years in the federal public service 6 172
2014 3 to 10 years in the federal public service 12 222
2014 11 to 20 years in the federal public service 6 105
2014 More than 20 years in the federal public service 10 63

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 16
2017 3 to 10 years in the federal public service 5 159
2017 11 to 20 years in the federal public service 12 172
2014 3 to 10 years in the federal public service 5 222
2014 11 to 20 years in the federal public service 9 105

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 47 16
2017 3 to 10 years in the federal public service 33 159
2017 11 to 20 years in the federal public service 27 172
2017 More than 20 years in the federal public service 18 57
2014 Less than 3 years in the federal public service 35 24
2014 3 to 10 years in the federal public service 21 221
2014 11 to 20 years in the federal public service 13 105
2014 More than 20 years in the federal public service 8 63

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 31 159
2017 11 to 20 years in the federal public service 25 172
2017 More than 20 years in the federal public service 18 57
2014 Less than 3 years in the federal public service 23 24
2014 3 to 10 years in the federal public service 24 221
2014 11 to 20 years in the federal public service 15 105
2014 More than 20 years in the federal public service 18 63

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 16
2017 3 to 10 years in the federal public service 21 159
2017 11 to 20 years in the federal public service 21 172
2017 More than 20 years in the federal public service 13 57
2014 Less than 3 years in the federal public service 20 24
2014 3 to 10 years in the federal public service 15 221
2014 11 to 20 years in the federal public service 11 105

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 159
2017 11 to 20 years in the federal public service 10 172
2014 3 to 10 years in the federal public service 8 221
2014 11 to 20 years in the federal public service 6 105

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 41 16
2017 3 to 10 years in the federal public service 26 159
2017 11 to 20 years in the federal public service 16 172
2017 More than 20 years in the federal public service 53 57
2014 Less than 3 years in the federal public service 18 24
2014 3 to 10 years in the federal public service 23 221
2014 11 to 20 years in the federal public service 24 105
2014 More than 20 years in the federal public service 43 63

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 29 16
2017 3 to 10 years in the federal public service 26 159
2017 11 to 20 years in the federal public service 28 172
2017 More than 20 years in the federal public service 24 57
2014 Less than 3 years in the federal public service 27 24
2014 3 to 10 years in the federal public service 22 221
2014 11 to 20 years in the federal public service 28 105
2014 More than 20 years in the federal public service 18 63

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 0 172
2014 Less than 3 years in the federal public service 0 24
2014 3 to 10 years in the federal public service 3 221

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 11 to 20 years in the federal public service 0 172
2017 More than 20 years in the federal public service 0 57

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 8 159
2017 11 to 20 years in the federal public service 7 172
2014 3 to 10 years in the federal public service 6 221
2014 11 to 20 years in the federal public service 10 105
2014 More than 20 years in the federal public service 11 63

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 159
2017 11 to 20 years in the federal public service 18 172
2017 More than 20 years in the federal public service 11 57
2014 3 to 10 years in the federal public service 19 221
2014 11 to 20 years in the federal public service 23 105
2014 More than 20 years in the federal public service 11 63

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 159
2017 11 to 20 years in the federal public service 10 172
2017 More than 20 years in the federal public service 23 57
2014 Less than 3 years in the federal public service 0 24
2014 3 to 10 years in the federal public service 9 221
2014 11 to 20 years in the federal public service 14 105
2014 More than 20 years in the federal public service 16 63

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 3 to 10 years in the federal public service 0 159
2017 More than 20 years in the federal public service 0 57
2014 Less than 3 years in the federal public service 0 24
2014 3 to 10 years in the federal public service 0 221
2014 11 to 20 years in the federal public service 0 105

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 15 159
2017 11 to 20 years in the federal public service 25 172
2017 More than 20 years in the federal public service 25 57
2014 Less than 3 years in the federal public service 23 24
2014 3 to 10 years in the federal public service 24 221
2014 11 to 20 years in the federal public service 38 105
2014 More than 20 years in the federal public service 33 63

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 29 159
2017 11 to 20 years in the federal public service 32 173
2017 More than 20 years in the federal public service 40 57
2014 Less than 3 years in the federal public service 22 24
2014 3 to 10 years in the federal public service 27 222
2014 11 to 20 years in the federal public service 38 105
2014 More than 20 years in the federal public service 43 63

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 17 159
2017 11 to 20 years in the federal public service 15 173
2017 More than 20 years in the federal public service 23 57
2014 Less than 3 years in the federal public service 19 24
2014 3 to 10 years in the federal public service 15 222
2014 11 to 20 years in the federal public service 22 105
2014 More than 20 years in the federal public service 24 63

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 11 to 20 years in the federal public service 7 173
2017 More than 20 years in the federal public service 19 57
2014 3 to 10 years in the federal public service 3 222
2014 11 to 20 years in the federal public service 8 105
2014 More than 20 years in the federal public service 9 63

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 16 159
2017 11 to 20 years in the federal public service 18 173
2017 More than 20 years in the federal public service 21 57
2014 3 to 10 years in the federal public service 18 222
2014 11 to 20 years in the federal public service 28 105
2014 More than 20 years in the federal public service 35 63

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 3 to 10 years in the federal public service 4 159
2017 11 to 20 years in the federal public service 9 173
2017 More than 20 years in the federal public service 12 57
2014 3 to 10 years in the federal public service 7 222
2014 11 to 20 years in the federal public service 8 105
2014 More than 20 years in the federal public service 14 63

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 3 to 10 years in the federal public service 6 159
2017 11 to 20 years in the federal public service 7 173
2017 More than 20 years in the federal public service 14 57
2014 Less than 3 years in the federal public service 0 24
2014 3 to 10 years in the federal public service 7 222
2014 11 to 20 years in the federal public service 9 105
2014 More than 20 years in the federal public service 10 63

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 5 159
2017 11 to 20 years in the federal public service 9 173
2014 3 to 10 years in the federal public service 8 222
2014 11 to 20 years in the federal public service 11 105

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 4 159
2017 11 to 20 years in the federal public service 6 173
2017 More than 20 years in the federal public service 16 57
2014 3 to 10 years in the federal public service 8 222
2014 11 to 20 years in the federal public service 5 105
2014 More than 20 years in the federal public service 16 63

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 76 16
2017 3 to 10 years in the federal public service 55 159
2017 11 to 20 years in the federal public service 48 173
2017 More than 20 years in the federal public service 39 57
2014 Less than 3 years in the federal public service 58 24
2014 3 to 10 years in the federal public service 48 222
2014 11 to 20 years in the federal public service 39 105
2014 More than 20 years in the federal public service 33 63

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 3 to 10 years in the federal public service 7 149
2017 11 to 20 years in the federal public service 6 160
2014 3 to 10 years in the federal public service 4 207
2014 11 to 20 years in the federal public service 5 96

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 35 16
2017 3 to 10 years in the federal public service 25 149
2017 11 to 20 years in the federal public service 16 160
2014 3 to 10 years in the federal public service 18 207
2014 11 to 20 years in the federal public service 14 96
2014 More than 20 years in the federal public service 12 57

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 3 to 10 years in the federal public service 6 149
2017 11 to 20 years in the federal public service 7 160
2017 More than 20 years in the federal public service 0 49
2014 3 to 10 years in the federal public service 5 207

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 3 to 10 years in the federal public service 3 149
2017 More than 20 years in the federal public service 0 49

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 3 to 10 years in the federal public service 3 149
2017 11 to 20 years in the federal public service 4 160
2014 More than 20 years in the federal public service 0 57

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in the federal public service 8 160
2014 Less than 3 years in the federal public service 0 24
2014 3 to 10 years in the federal public service 5 207
2014 11 to 20 years in the federal public service 5 96

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 6 149
2017 11 to 20 years in the federal public service 6 160
2014 3 to 10 years in the federal public service 9 207
2014 11 to 20 years in the federal public service 7 96

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 11 149
2017 11 to 20 years in the federal public service 10 160
2017 More than 20 years in the federal public service 17 49
2014 Less than 3 years in the federal public service 20 24
2014 3 to 10 years in the federal public service 7 207
2014 11 to 20 years in the federal public service 9 96

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 8 149
2017 11 to 20 years in the federal public service 10 160
2017 More than 20 years in the federal public service 19 49
2014 3 to 10 years in the federal public service 5 207
2014 11 to 20 years in the federal public service 12 96
2014 More than 20 years in the federal public service 9 57

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 23 149
2017 11 to 20 years in the federal public service 19 160
2017 More than 20 years in the federal public service 31 49
2014 3 to 10 years in the federal public service 23 207
2014 11 to 20 years in the federal public service 24 96
2014 More than 20 years in the federal public service 30 57

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 7 149
2017 11 to 20 years in the federal public service 9 160
2014 3 to 10 years in the federal public service 8 207
2014 11 to 20 years in the federal public service 18 96
2014 More than 20 years in the federal public service 9 57

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 47 16
2017 3 to 10 years in the federal public service 46 149
2017 11 to 20 years in the federal public service 39 160
2017 More than 20 years in the federal public service 61 49
2014 Less than 3 years in the federal public service 29 24
2014 3 to 10 years in the federal public service 44 207
2014 11 to 20 years in the federal public service 58 96
2014 More than 20 years in the federal public service 58 57

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 3 149
2014 Less than 3 years in the federal public service 0 24

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 70 16
2017 3 to 10 years in the federal public service 50 149
2017 11 to 20 years in the federal public service 63 160
2017 More than 20 years in the federal public service 71 49
2014 Less than 3 years in the federal public service 47 24
2014 3 to 10 years in the federal public service 60 207
2014 11 to 20 years in the federal public service 69 96
2014 More than 20 years in the federal public service 63 57

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 0 16
2017 11 to 20 years in the federal public service 4 160

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in the federal public service 9 149
2017 11 to 20 years in the federal public service 13 160
2017 More than 20 years in the federal public service 14 49
2014 3 to 10 years in the federal public service 10 207
2014 11 to 20 years in the federal public service 8 96
2014 More than 20 years in the federal public service 9 57

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 56 44 17
2017 3 to 10 years in the federal public service 95 5 160
2017 11 to 20 years in the federal public service 96 4 172
2017 More than 20 years in the federal public service 96 4 57

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 30 15 12 2 0 31 10 75 4 602
2017 3 to 10 years in the federal public service 16 21 22 4 4 28 6 55 12 1634
2017 11 to 20 years in the federal public service 14 19 24 5 6 28 5 49 15 1741
2017 More than 20 years in the federal public service 17 22 24 5 3 24 4 55 12 709
2014 Less than 3 years in the federal public service 29 18 12 2 1 29 9 76 6 423
2014 3 to 10 years in the federal public service 17 21 19 4 4 28 7 59 12 2275
2014 11 to 20 years in the federal public service 18 18 24 4 4 27 5 52 12 1366
2014 More than 20 years in the federal public service 20 23 22 4 3 24 4 59 9 934

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 26 10 2 0 13 2 85 3 602
2017 3 to 10 years in the federal public service 27 35 18 5 4 10 1 70 9 1630
2017 11 to 20 years in the federal public service 25 34 19 5 5 11 1 67 11 1742
2017 More than 20 years in the federal public service 30 34 19 5 3 8 1 70 9 708
2014 Less than 3 years in the federal public service 45 30 9 2 1 12 2 87 3 422
2014 3 to 10 years in the federal public service 31 36 15 4 3 10 0 75 8 2273
2014 11 to 20 years in the federal public service 29 34 19 4 3 10 1 70 8 1366
2014 More than 20 years in the federal public service 34 33 19 4 3 7 0 72 7 933
2011 Less than 3 years in the federal public service 47 34 11 2 1 5 0 85 4 817
2011 3 to 10 years in the federal public service 32 40 14 4 3 7 0 78 7 2285
2011 11 to 20 years in the federal public service 31 37 18 5 2 8 0 73 8 916
2011 More than 20 years in the federal public service 33 39 14 5 3 5 0 76 8 1113

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 9 91 602
2017 3 to 10 years in the federal public service 16 84 1634
2017 11 to 20 years in the federal public service 18 82 1741
2017 More than 20 years in the federal public service 15 85 707
2014 Less than 3 years in the federal public service 8 92 422
2014 3 to 10 years in the federal public service 16 84 2273
2014 11 to 20 years in the federal public service 16 84 1364
2014 More than 20 years in the federal public service 12 88 932

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in the federal public service 62 38 58
2017 3 to 10 years in the federal public service 77 23 267
2017 11 to 20 years in the federal public service 75 25 310
2017 More than 20 years in the federal public service 72 28 104
2014 Less than 3 years in the federal public service 66 34 37
2014 3 to 10 years in the federal public service 80 20 359
2014 11 to 20 years in the federal public service 71 29 213
2014 More than 20 years in the federal public service 64 36 109

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 58 29 2 5 0 5 0 92 6 38
2017 3 to 10 years in the federal public service 46 37 5 6 3 0 2 85 10 204
2017 11 to 20 years in the federal public service 47 36 4 10 3 0 0 83 13 234
2017 More than 20 years in the federal public service 42 37 8 7 3 0 3 82 10 74
2014 Less than 3 years in the federal public service 39 49 8 3 0 0 0 89 3 25
2014 3 to 10 years in the federal public service 45 36 8 7 4 0 0 81 11 286
2014 11 to 20 years in the federal public service 46 39 6 5 3 1 0 86 8 151
2014 More than 20 years in the federal public service 60 23 4 9 4 0 0 83 13 70

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 16 36 12 12 7 9 8 62 24 605
2017 3 to 10 years in the federal public service 24 53 11 8 1 1 1 79 9 1635
2017 11 to 20 years in the federal public service 28 55 8 4 1 1 3 87 5 1744
2017 More than 20 years in the federal public service 33 48 6 3 1 0 9 89 4 709
2014 Less than 3 years in the federal public service 20 36 14 12 6 6 6 64 20 423
2014 3 to 10 years in the federal public service 25 56 10 6 2 1 1 83 7 2275
2014 11 to 20 years in the federal public service 31 55 7 3 0 0 4 90 3 1367
2014 More than 20 years in the federal public service 35 49 6 3 0 0 7 91 3 934
2011 Less than 3 years in the federal public service 19 51 15 10 3 2 1 72 13 815
2011 3 to 10 years in the federal public service 24 58 8 6 1 0 2 84 8 2285
2011 11 to 20 years in the federal public service 27 55 7 4 0 0 5 87 5 918
2011 More than 20 years in the federal public service 32 53 6 2 0 0 7 92 2 1112
2008 Less than 3 years in the federal public service 16 46 16 13 5 3 1 65 18 702
2008 3 to 10 years in the federal public service 23 58 10 6 1 0 2 83 7 1426
2008 11 to 20 years in the federal public service 30 53 8 3 1 0 5 87 4 616
2008 More than 20 years in the federal public service 33 53 6 2 0 0 5 91 3 795

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 10 19 18 5 3 32 13 52 16 605
2017 3 to 10 years in the federal public service 9 25 22 13 8 19 4 43 28 1631
2017 11 to 20 years in the federal public service 8 26 24 13 8 16 5 42 27 1738
2017 More than 20 years in the federal public service 12 26 23 13 8 13 5 46 26 708
2014 Less than 3 years in the federal public service 13 21 19 5 3 28 10 55 13 423
2014 3 to 10 years in the federal public service 9 27 23 14 6 16 4 46 25 2272
2014 11 to 20 years in the federal public service 9 29 25 11 8 13 5 46 23 1368
2014 More than 20 years in the federal public service 12 29 24 11 8 10 6 48 23 934
2011 Less than 3 years in the federal public service 11 23 23 7 3 27 5 51 15 816
2011 3 to 10 years in the federal public service 8 27 24 12 7 18 3 45 25 2284
2011 11 to 20 years in the federal public service 9 27 25 14 8 13 4 43 26 917
2011 More than 20 years in the federal public service 9 31 24 14 10 9 3 46 26 1112

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 23 12 2 1 17 8 80 4 604
2017 3 to 10 years in the federal public service 40 36 12 4 2 5 2 81 6 1634
2017 11 to 20 years in the federal public service 38 38 10 4 2 4 3 82 7 1742
2017 More than 20 years in the federal public service 37 33 12 3 2 4 9 80 6 710
2014 Less than 3 years in the federal public service 40 28 10 2 1 12 6 84 4 423
2014 3 to 10 years in the federal public service 40 37 10 4 2 5 2 82 7 2275
2014 11 to 20 years in the federal public service 37 37 12 3 2 5 4 82 5 1367
2014 More than 20 years in the federal public service 36 37 9 5 2 3 8 82 8 934
2011 Less than 3 years in the federal public service 44 34 8 2 1 9 2 88 3 816
2011 3 to 10 years in the federal public service 38 37 11 5 2 5 2 81 8 2285
2011 11 to 20 years in the federal public service 36 37 9 5 3 4 5 80 10 919
2011 More than 20 years in the federal public service 38 35 8 5 3 4 7 82 9 1112
2008 Less than 3 years in the federal public service 39 32 11 2 1 13 2 84 3 700
2008 3 to 10 years in the federal public service 35 39 11 4 3 6 2 81 7 1425
2008 11 to 20 years in the federal public service 35 39 9 5 3 3 5 81 9 616
2008 More than 20 years in the federal public service 32 40 10 6 4 3 5 79 10 791

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 32 24 12 2 1 21 8 79 4 604
2017 3 to 10 years in the federal public service 28 34 16 7 4 10 2 70 12 1630
2017 11 to 20 years in the federal public service 25 37 15 8 5 8 3 69 15 1740
2017 More than 20 years in the federal public service 25 30 17 10 6 6 8 63 18 705
2014 Less than 3 years in the federal public service 33 29 12 2 0 16 7 81 3 423
2014 3 to 10 years in the federal public service 29 35 15 7 4 9 2 72 12 2274
2014 11 to 20 years in the federal public service 26 36 15 8 4 8 3 70 13 1368
2014 More than 20 years in the federal public service 25 35 14 7 5 6 7 69 15 933
2011 Less than 3 years in the federal public service 36 28 15 4 2 13 2 76 7 815
2011 3 to 10 years in the federal public service 26 36 15 8 5 9 2 70 14 2284
2011 11 to 20 years in the federal public service 24 33 16 10 5 8 4 65 17 918
2011 More than 20 years in the federal public service 23 34 14 9 8 5 6 64 19 1112
2008 Less than 3 years in the federal public service 36 31 13 5 1 12 2 78 8 701
2008 3 to 10 years in the federal public service 27 36 15 9 6 6 1 68 16 1421
2008 11 to 20 years in the federal public service 24 33 15 13 7 4 4 62 22 617
2008 More than 20 years in the federal public service 24 32 16 11 9 4 5 61 22 792
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 22 8 4 3 1 0 84 8 604
2017 3 to 10 years in the federal public service 49 28 9 7 6 0 0 78 13 1633
2017 11 to 20 years in the federal public service 48 29 9 7 6 1 0 78 13 1742
2017 More than 20 years in the federal public service 49 27 8 8 5 1 0 78 14 708

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 21 7 3 2 2 0 87 6 604
2017 3 to 10 years in the federal public service 50 28 10 6 5 1 0 78 11 1633
2017 11 to 20 years in the federal public service 48 27 11 6 6 1 0 77 12 1745
2017 More than 20 years in the federal public service 51 25 11 6 5 3 0 78 11 707

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 33 39 13 6 3 5 1 76 10 604
2017 3 to 10 years in the federal public service 27 44 15 8 4 2 0 73 13 1631
2017 11 to 20 years in the federal public service 28 42 16 8 4 2 0 72 12 1738
2017 More than 20 years in the federal public service 30 41 16 6 4 3 0 73 10 709

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 31 40 15 7 3 2 0 73 11 604
2017 3 to 10 years in the federal public service 17 37 19 16 10 1 0 55 26 1631
2017 11 to 20 years in the federal public service 16 36 19 16 12 1 0 52 29 1741
2017 More than 20 years in the federal public service 17 39 17 16 9 1 0 57 25 708

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 19 23 24 16 17 1 1 43 33 602
2017 3 to 10 years in the federal public service 13 22 22 17 24 0 1 36 42 1632
2017 11 to 20 years in the federal public service 17 25 22 14 21 0 1 42 35 1744
2017 More than 20 years in the federal public service 19 23 21 17 18 0 1 43 35 708

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 32 18 8 4 1 1 69 12 603
2017 3 to 10 years in the federal public service 16 28 29 16 10 0 1 45 26 1632
2017 11 to 20 years in the federal public service 12 29 27 18 13 0 0 41 32 1741
2017 More than 20 years in the federal public service 14 27 28 17 14 0 1 41 31 707

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 46 28 14 6 2 1 4 78 8 598
2017 3 to 10 years in the federal public service 25 34 22 10 6 0 3 61 16 1629
2017 11 to 20 years in the federal public service 19 32 24 14 9 1 2 52 23 1734
2017 More than 20 years in the federal public service 16 33 21 17 9 0 2 51 27 708

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 25 19 11 5 1 2 64 17 604
2017 3 to 10 years in the federal public service 16 23 23 19 17 1 1 40 37 1631
2017 11 to 20 years in the federal public service 12 23 25 21 18 1 1 36 39 1743
2017 More than 20 years in the federal public service 13 24 24 20 17 0 2 38 37 708

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 57 20 10 4 2 1 7 83 7 601
2017 3 to 10 years in the federal public service 41 26 13 7 5 0 7 73 12 1626
2017 11 to 20 years in the federal public service 36 29 15 8 6 0 6 69 14 1739
2017 More than 20 years in the federal public service 32 31 17 7 6 0 7 67 14 706

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 42 28 18 6 5 0 1 70 11 601
2017 3 to 10 years in the federal public service 22 31 23 13 10 0 0 54 23 1627
2017 11 to 20 years in the federal public service 19 30 25 15 10 0 0 50 25 1740
2017 More than 20 years in the federal public service 23 31 28 11 6 0 0 55 17 706

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 43 30 15 6 3 1 3 76 9 600
2017 3 to 10 years in the federal public service 23 34 24 10 6 1 1 59 16 1625
2017 11 to 20 years in the federal public service 20 35 24 13 7 1 1 55 21 1737
2017 More than 20 years in the federal public service 22 34 24 12 6 0 2 58 17 704

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 41 29 16 8 3 1 2 73 11 600
2017 3 to 10 years in the federal public service 18 34 25 13 8 1 1 54 21 1626
2017 11 to 20 years in the federal public service 14 32 27 15 10 1 1 47 26 1737
2017 More than 20 years in the federal public service 14 28 28 19 9 0 1 43 29 705

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 37 31 15 9 5 1 2 70 14 602
2017 3 to 10 years in the federal public service 22 35 20 14 7 1 1 58 21 1628
2017 11 to 20 years in the federal public service 18 35 24 13 9 0 1 54 22 1738
2017 More than 20 years in the federal public service 21 32 26 13 6 0 1 54 20 705

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 38 31 17 7 4 0 2 71 12 603
2017 3 to 10 years in the federal public service 25 35 21 10 6 1 1 62 17 1624
2017 11 to 20 years in the federal public service 20 33 24 13 9 0 1 54 22 1731
2017 More than 20 years in the federal public service 18 27 26 17 10 0 1 46 28 702

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 20 10 5 2 0 2 83 7 602
2017 3 to 10 years in the federal public service 50 27 13 6 3 0 1 78 9 1631
2017 11 to 20 years in the federal public service 50 27 12 6 3 0 2 78 10 1745
2017 More than 20 years in the federal public service 55 25 12 5 2 0 1 80 7 709

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 78 10 3 3 2 1 2 91 5 603
2017 3 to 10 years in the federal public service 64 17 7 4 5 1 2 83 9 1632
2017 11 to 20 years in the federal public service 63 17 7 5 4 1 3 84 9 1744
2017 More than 20 years in the federal public service 68 15 7 3 3 1 3 86 6 707

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 61 23 6 5 3 0 2 86 7 601
2017 3 to 10 years in the federal public service 48 31 11 6 3 0 1 79 9 1629
2017 11 to 20 years in the federal public service 47 30 12 6 4 0 1 78 10 1738
2017 More than 20 years in the federal public service 51 29 13 4 1 0 2 81 6 707

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 69 16 6 4 3 0 2 87 8 603
2017 3 to 10 years in the federal public service 52 23 11 7 5 0 1 77 12 1628
2017 11 to 20 years in the federal public service 49 23 12 8 6 0 1 74 14 1741
2017 More than 20 years in the federal public service 51 25 9 7 5 0 2 77 13 705

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 64 8 2 2 0 0 22 93 4 601
2017 3 to 10 years in the federal public service 50 13 5 2 1 0 29 88 5 1627
2017 11 to 20 years in the federal public service 44 16 7 2 2 1 29 85 6 1745
2017 More than 20 years in the federal public service 47 18 7 3 1 1 23 86 5 705

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 70 15 5 2 1 1 6 92 3 603
2017 3 to 10 years in the federal public service 57 22 9 3 1 1 6 85 5 1616
2017 11 to 20 years in the federal public service 57 25 8 3 2 0 5 87 5 1734
2017 More than 20 years in the federal public service 59 22 9 2 2 1 6 87 4 707

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 36 15 13 14 19 0 3 53 33 601
2017 3 to 10 years in the federal public service 55 21 8 5 6 1 3 80 11 1629
2017 11 to 20 years in the federal public service 61 21 7 4 2 1 4 86 6 1745
2017 More than 20 years in the federal public service 68 18 7 1 2 1 4 90 3 706

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 55 26 10 4 2 1 2 83 6 602
2017 3 to 10 years in the federal public service 47 31 14 5 2 0 3 79 7 1630
2017 11 to 20 years in the federal public service 43 34 14 4 2 0 2 79 7 1740
2017 More than 20 years in the federal public service 46 35 11 4 1 0 2 84 5 706

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 20 41 30 7 2 0 0 62 8 605
2017 3 to 10 years in the federal public service 9 30 42 13 6 0 0 39 18 1635
2017 11 to 20 years in the federal public service 8 28 42 16 6 0 0 36 22 1745
2017 More than 20 years in the federal public service 9 28 40 16 7 1 0 36 23 710

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 4 10 30 35 20 1 1 56 14 602
2017 3 to 10 years in the federal public service 8 18 44 21 8 0 1 29 26 1631
2017 11 to 20 years in the federal public service 8 21 44 20 7 0 0 27 29 1739
2017 More than 20 years in the federal public service 9 23 42 17 8 0 0 25 33 703
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 23 25 24 12 12 4 1 24 76 604
2017 3 to 10 years in the federal public service 17 23 26 15 17 2 0 17 83 1634
2017 11 to 20 years in the federal public service 24 29 21 12 11 3 0 25 75 1745
2017 More than 20 years in the federal public service 31 27 18 9 11 3 1 33 67 708

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 28 437
2017 3 to 10 years in the federal public service 20 1317
2017 11 to 20 years in the federal public service 17 1266
2017 More than 20 years in the federal public service 16 453

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 38 437
2017 3 to 10 years in the federal public service 37 1317
2017 11 to 20 years in the federal public service 26 1266
2017 More than 20 years in the federal public service 21 453

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 17 437
2017 3 to 10 years in the federal public service 19 1317
2017 11 to 20 years in the federal public service 18 1266
2017 More than 20 years in the federal public service 12 453

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 32 437
2017 3 to 10 years in the federal public service 63 1317
2017 11 to 20 years in the federal public service 62 1266
2017 More than 20 years in the federal public service 55 453

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 4 437
2017 3 to 10 years in the federal public service 12 1317
2017 11 to 20 years in the federal public service 8 1266
2017 More than 20 years in the federal public service 3 453

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in the federal public service 42 437
2017 3 to 10 years in the federal public service 33 1317
2017 11 to 20 years in the federal public service 34 1266
2017 More than 20 years in the federal public service 44 453

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in the federal public service 6 55 20 9 2 8 430
2017 3 to 10 years in the federal public service 3 40 21 14 6 17 1301
2017 11 to 20 years in the federal public service 5 44 19 11 5 16 1249
2017 More than 20 years in the federal public service 7 46 20 8 3 16 446

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 18 28 12 16 17 2 6 50 37 438
2017 3 to 10 years in the federal public service 9 20 17 19 28 1 6 31 50 1322
2017 11 to 20 years in the federal public service 8 20 15 19 26 2 10 31 51 1272
2017 More than 20 years in the federal public service 6 24 15 18 23 4 11 35 47 456

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in the federal public service 8 12 14 20 41 1 3 21 64 437
2017 3 to 10 years in the federal public service 2 9 12 19 53 1 3 11 76 1320
2017 11 to 20 years in the federal public service 3 11 13 19 44 2 7 15 71 1271
2017 More than 20 years in the federal public service 2 12 12 20 41 3 8 17 70 456
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