2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	53	9	7	4	2	79	12	124
2017	CS-02	18	61	5	8	8	0	79	16	39
2017	CS-03	25	47	17	6	3	3	74	9	36
2017	CS-04	36	46	9	9	0	0	82	9	22
2014	CS	32	44	13	7	4	0	77	10	162
2014	CS-01	25	46	13	8	8	0	71	17	24
2014	CS-02	37	40	15	8	0	0	77	8	65
2014	CS-03	27	46	12	7	7	0	73	15	41
2014	CS-04	25	65	10	0	0	0	90	0	20
2014	CS-05	60	30	0	10	0	0	90	10	10
2011	CS	37	39	9	5	10	0	76	15	169
2011	CS-01	33	43	14	0	10	0	76	10	21
2011	CS-02	37	33	8	6	15	0	71	22	78
2011	CS-03	26	46	15	8	5	0	72	13	39
2011	CS-04	59	36	0	0	5	0	95	5	22
2008	CS	35	32	13	13	7	0	67	20	115
2008	CS-01	35	24	12	12	18	0	59	29	17
2008	CS-02	27	41	14	14	4	0	69	18	51
2008	CS-03	34	28	16	16	6	0	63	22	32

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	48	11	9	6	1	74	15	124
2017	CS-02	26	41	15	10	8	0	66	18	39
2017	CS-03	17	50	19	6	6	3	69	11	36
2017	CS-04	36	50	5	5	5	0	86	9	22

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	43	9	2	1	88	3	123
2017	CS-02	37	50	11	3	0	87	3	38
2017	CS-03	50	39	11	0	0	89	0	36
2017	CS-04	45	50	5	0	0	95	0	22
2014	CS	59	31	7	1	3	90	4	162
2014	CS-01	63	17	8	4	8	79	13	24
2014	CS-02	57	40	3	0	0	97	0	65
2014	CS-03	59	22	12	0	7	80	7	41
2014	CS-04	55	35	10	0	0	90	0	20
2014	CS-05	80	20	0	0	0	100	0	10
2011	CS	60	31	4	2	4	91	5	169
2011	CS-01	62	29	5	0	5	90	5	21
2011	CS-02	50	35	6	3	6	85	9	78
2011	CS-03	64	33	3	0	0	97	0	39
2011	CS-04	73	23	0	5	0	95	5	22

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	50	7	7	2	85	9	123
2017	CS-02	29	47	13	8	3	76	10	38
2017	CS-03	28	64	6	3	0	92	3	36
2017	CS-04	41	41	5	14	0	82	14	22
2014	CS	38	43	10	4	4	81	8	162
2014	CS-01	38	42	4	8	8	79	17	24
2014	CS-02	40	46	9	3	2	86	5	65
2014	CS-03	37	37	17	2	7	73	10	41
2014	CS-04	35	50	10	5	0	85	5	20
2014	CS-05	50	40	10	0	0	90	0	10
2011	CS	43	38	7	5	7	81	12	169
2011	CS-01	43	38	14	0	5	81	5	21
2011	CS-02	44	33	6	6	10	77	17	78
2011	CS-03	31	46	10	5	8	77	13	39
2011	CS-04	59	36	0	5	0	95	5	22
2008	CS	39	39	14	8	0	78	8	115
2008	CS-01	41	41	12	6	0	82	6	17
2008	CS-02	31	37	22	10	0	69	10	51
2008	CS-03	38	50	9	3	0	88	3	32

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	34	20	8	3	1	1	68	11	124
2017	CS-02	20	36	26	10	5	0	3	58	16	39
2017	CS-03	28	33	28	8	0	3	0	63	9	36
2017	CS-04	50	32	9	5	5	0	0	82	9	22
2014	CS	30	40	18	7	4	1	0	70	12	162
2014	CS-01	29	33	21	4	13	0	0	63	17	24
2014	CS-02	37	35	22	5	2	0	0	72	6	65
2014	CS-03	27	37	17	10	7	2	0	65	18	41
2014	CS-04	10	65	10	15	0	0	0	75	15	20
2014	CS-05	50	50	0	0	0	0	0	100	0	10
2011	CS	28	37	15	11	8	2	0	66	19	169
2011	CS-01	24	48	14	5	10	0	0	71	14	21
2011	CS-02	32	31	14	12	10	1	0	64	22	78
2011	CS-03	21	44	13	13	5	5	0	68	19	39
2011	CS-04	32	27	23	14	5	0	0	59	18	22

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	36	24	6	3	0	66	10	124
2017	CS-02	15	41	31	8	5	0	56	13	39
2017	CS-03	31	39	25	6	0	0	70	6	36
2017	CS-04	45	37	14	0	5	0	82	5	22
2014	CS	31	44	14	7	3	1	76	10	162
2014	CS-01	25	42	21	8	4	0	67	13	24
2014	CS-02	35	43	15	5	2	0	78	6	65
2014	CS-03	32	39	12	7	7	2	73	15	41
2014	CS-04	15	65	10	10	0	0	80	10	20
2014	CS-05	60	40	0	0	0	0	100	0	10
2011	CS	25	41	15	11	7	1	67	18	169
2011	CS-01	19	48	14	10	10	0	67	19	21
2011	CS-02	32	31	14	14	9	0	63	23	78
2011	CS-03	18	46	23	8	3	3	66	11	39
2011	CS-04	27	41	14	14	5	0	68	18	22
2008	CS	27	35	19	11	8	0	62	19	113
2008	CS-01	24	41	18	12	6	0	65	18	17
2008	CS-02	22	34	20	16	8	0	56	24	50
2008	CS-03	26	35	23	6	10	0	61	16	31

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	27	18	7	7	4	1	66	15	124
2017	CS-02	18	26	18	15	10	10	3	50	29	39
2017	CS-03	36	33	28	0	3	0	0	70	3	36
2017	CS-04	50	23	23	0	0	5	0	76	0	22
2014	CS	27	32	17	12	8	4	0	62	21	162
2014	CS-01	17	21	29	17	13	4	0	39	30	24
2014	CS-02	35	35	11	8	8	3	0	73	16	65
2014	CS-03	24	27	17	17	10	5	0	54	28	41
2014	CS-04	15	45	20	10	5	5	0	63	16	20
2014	CS-05	40	30	20	10	0	0	0	70	10	10
2011	CS	30	28	14	12	11	4	0	60	25	169
2011	CS-01	19	29	24	10	10	10	0	53	21	21
2011	CS-02	31	24	13	14	17	1	0	56	31	78
2011	CS-03	26	31	15	13	8	8	0	61	22	39
2011	CS-04	41	27	9	14	5	5	0	71	19	22
2008	CS	25	27	16	18	12	2	1	53	31	114
2008	CS-01	29	29	12	12	18	0	0	59	29	17
2008	CS-02	16	22	22	20	16	2	2	40	38	50
2008	CS-03	22	31	16	22	6	3	0	55	29	32

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	35	12	5	3	2	1	79	8	124
2017	CS-02	33	33	13	3	10	5	3	72	14	39
2017	CS-03	42	28	25	6	0	0	0	70	6	36
2017	CS-04	41	50	0	9	0	0	0	91	9	22
2014	CS	41	30	15	4	5	3	1	74	10	162
2014	CS-01	33	25	17	0	17	4	4	64	18	24
2014	CS-02	42	28	20	5	2	3	2	73	6	65
2014	CS-03	54	27	15	0	5	0	0	80	5	41
2014	CS-04	5	55	10	15	5	10	0	67	22	20
2014	CS-05	70	20	0	10	0	0	0	90	10	10
2011	CS	51	28	11	5	3	1	0	80	8	169
2011	CS-01	48	29	5	10	10	0	0	76	19	21
2011	CS-02	55	22	13	5	4	1	0	78	9	78
2011	CS-03	56	23	18	3	0	0	0	79	3	39
2011	CS-04	45	41	5	5	0	5	0	90	5	22
2008	CS	35	28	12	10	14	1	1	64	24	115
2008	CS-01	24	47	0	6	12	6	6	80	20	17
2008	CS-02	39	20	16	14	12	0	0	59	25	51
2008	CS-03	41	16	13	9	22	0	0	56	31	32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	39	37	11	9	3	0	1	77	12	123
2017	CS-02	34	34	13	5	10	0	3	70	16	38
2017	CS-03	30	33	19	17	0	0	0	64	17	36
2017	CS-04	41	55	0	5	0	0	0	95	5	22
2014	CS	38	33	17	4	8	1	0	71	12	162
2014	CS-01	33	29	8	0	25	4	0	65	26	24
2014	CS-02	32	38	17	5	8	0	0	71	12	65
2014	CS-03	49	27	20	2	2	0	0	76	5	41
2014	CS-04	35	25	30	5	5	0	0	60	10	20
2014	CS-05	60	30	0	10	0	0	0	90	10	10
2011	CS	50	26	9	8	7	0	0	76	15	169
2011	CS-01	48	29	10	5	10	0	0	76	14	21
2011	CS-02	51	21	10	8	10	0	0	72	18	78
2011	CS-03	51	26	8	13	3	0	0	77	15	39
2011	CS-04	55	32	9	0	5	0	0	86	5	22
2008	CS	34	33	10	6	17	0	0	67	23	115
2008	CS-01	29	47	0	0	24	0	0	76	24	17
2008	CS-02	31	29	14	10	16	0	0	61	25	51
2008	CS-03	38	25	13	6	19	0	0	63	25	32

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	44	37	9	7	2	1	0	81	10	124
2017	CS-02	33	43	5	8	8	3	0	79	16	39
2017	CS-03	36	39	17	8	0	0	0	75	8	36
2017	CS-04	50	37	5	9	0	0	0	86	9	22
2014	CS	43	33	10	7	6	0	1	77	13	162
2014	CS-01	33	29	8	8	21	0	0	63	29	24
2014	CS-02	46	29	9	9	5	0	2	77	14	65
2014	CS-03	46	37	12	0	5	0	0	83	5	41
2014	CS-04	25	50	15	10	0	0	0	75	10	20
2014	CS-05	70	20	0	10	0	0	0	90	10	10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	42	16	9	7	6	66	17	123
2017	CS-02	13	28	23	15	10	10	46	29	39
2017	CS-03	17	54	14	6	3	6	76	9	35
2017	CS-04	32	41	9	14	5	0	73	18	22
2014	CS	27	36	16	7	6	9	69	14	162
2014	CS-01	29	38	4	0	17	13	76	19	24
2014	CS-02	45	26	12	3	0	14	82	4	65
2014	CS-03	15	39	27	5	12	2	55	18	41
2014	CS-04	5	50	20	20	0	5	58	21	20
2014	CS-05	10	60	10	20	0	0	70	20	10
2011	CS	21	25	21	8	13	12	53	24	168
2011	CS-01	24	33	19	14	0	10	63	16	21
2011	CS-02	25	19	18	4	16	18	54	24	77
2011	CS-03	15	18	28	13	15	10	37	31	39
2011	CS-04	27	27	23	9	14	0	55	23	22

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	36	19	14	11	1	55	26	124
2017	CS-02	13	28	23	18	18	0	41	36	39
2017	CS-03	11	47	17	14	8	3	60	23	36
2017	CS-04	41	28	14	14	5	0	68	18	22
2014	CS	20	34	19	13	10	4	56	25	162
2014	CS-01	17	33	17	8	21	4	52	30	24
2014	CS-02	34	23	18	8	11	6	61	20	65
2014	CS-03	10	39	20	17	12	2	50	30	41
2014	CS-04	0	55	20	20	0	5	58	21	20
2014	CS-05	20	50	10	20	0	0	70	20	10
2011	CS	18	26	19	19	15	4	45	35	169
2011	CS-01	24	29	14	14	14	5	55	30	21
2011	CS-02	24	22	13	17	19	5	49	38	78
2011	CS-03	5	23	28	31	10	3	29	42	39
2011	CS-04	14	41	23	9	14	0	55	23	22
2008	CS	19	30	17	17	14	3	51	32	115
2008	CS-01	24	29	18	6	12	12	60	20	17
2008	CS-02	24	22	20	18	16	2	46	34	51
2008	CS-03	16	38	9	19	16	3	55	35	32

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	7	34	25	15	15	3	43	31	123
2017	CS-02	8	23	31	10	23	5	32	35	39
2017	CS-03	8	36	28	11	14	3	46	26	36
2017	CS-04	10	57	14	10	10	0	67	19	21
2014	CS	14	28	25	18	12	4	44	31	162
2014	CS-01	17	21	21	8	21	13	43	33	24
2014	CS-02	28	22	20	18	8	5	52	27	65
2014	CS-03	2	32	32	17	17	0	34	34	41
2014	CS-04	0	35	35	20	10	0	35	30	20
2014	CS-05	0	60	10	30	0	0	60	30	10
2011	CS	8	27	21	19	20	5	36	41	168
2011	CS-01	5	33	24	10	24	5	40	35	21
2011	CS-02	10	29	21	14	19	6	42	36	78
2011	CS-03	3	11	34	26	18	8	14	49	38
2011	CS-04	14	41	5	23	18	0	55	41	22
2008	CS	7	30	20	17	17	10	40	38	115
2008	CS-01	0	24	24	12	18	24	31	38	17
2008	CS-02	10	25	24	12	20	10	39	35	51
2008	CS-03	9	31	16	22	16	6	43	40	32

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	32	16	18	11	6	53	30	124
2017	CS-02	10	28	13	26	16	8	42	45	39
2017	CS-03	17	33	17	14	8	11	56	25	36
2017	CS-04	23	50	14	9	5	0	73	14	22
2014	CS	19	28	20	12	15	6	50	28	162
2014	CS-01	17	21	29	4	21	8	41	27	24
2014	CS-02	28	25	15	14	8	11	59	24	65
2014	CS-03	10	27	29	10	22	2	38	33	41
2014	CS-04	10	45	15	15	15	0	55	30	20
2014	CS-05	20	50	0	10	20	0	70	30	10
2011	CS	14	29	20	12	17	8	46	32	167
2011	CS-01	14	38	14	10	14	10	58	26	21
2011	CS-02	17	25	18	6	25	9	46	34	77
2011	CS-03	5	24	26	24	13	8	31	40	38
2011	CS-04	18	41	14	9	9	9	65	20	22
2008	CS	10	24	21	16	20	9	38	39	115
2008	CS-01	6	18	24	24	12	18	29	43	17
2008	CS-02	14	20	22	12	25	8	36	40	51
2008	CS-03	6	28	22	13	22	9	38	38	32

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	8	37	16	18	18	2	46	37	124
2017	CS-02	8	23	20	10	34	5	32	46	39
2017	CS-03	6	42	22	22	8	0	47	30	36
2017	CS-04	9	68	9	14	0	0	77	14	22
2014	CS	15	30	19	23	10	4	46	34	162
2014	CS-01	17	29	4	25	13	13	52	43	24
2014	CS-02	23	28	17	17	11	5	53	29	65
2014	CS-03	7	34	24	20	12	2	43	33	41
2014	CS-04	0	30	25	40	5	0	30	45	20
2014	CS-05	20	30	20	30	0	0	50	30	10
2011	CS	14	22	21	20	18	5	38	40	168
2011	CS-01	19	29	14	14	24	0	48	38	21
2011	CS-02	19	19	19	14	21	8	42	38	78
2011	CS-03	5	24	32	21	13	5	31	36	38
2011	CS-04	9	23	18	36	14	0	32	50	22
2008	CS	8	37	11	29	15	0	45	43	115
2008	CS-01	12	41	6	18	24	0	53	41	17
2008	CS-02	8	31	14	29	18	0	39	47	51
2008	CS-03	6	41	16	25	13	0	47	38	32

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	45	14	11	7	1	1	66	19	124
2017	CS-02	18	49	5	13	16	0	0	66	28	39
2017	CS-03	19	45	22	6	6	3	0	66	11	36
2017	CS-04	32	46	18	5	0	0	0	77	5	22
2014	CS	20	40	19	12	9	0	0	60	21	162
2014	CS-01	8	38	25	8	21	0	0	46	29	24
2014	CS-02	22	48	12	12	6	0	0	69	18	65
2014	CS-03	22	29	22	17	10	0	0	51	27	41
2014	CS-04	10	40	30	10	10	0	0	50	20	20
2014	CS-05	50	50	0	0	0	0	0	100	0	10
2011	CS	15	41	22	12	10	0	0	56	22	168
2011	CS-01	19	33	24	10	14	0	0	52	24	21
2011	CS-02	15	31	28	13	13	0	0	46	26	78
2011	CS-03	5	63	13	11	8	0	0	68	18	38
2011	CS-04	23	41	18	14	5	0	0	64	18	22

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	18	44	16	15	7	62	22	124
2017	CS-02	18	38	15	15	13	56	28	39
2017	CS-03	17	42	22	14	6	58	19	36
2017	CS-04	23	50	9	14	5	73	18	22

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	36	16	15	9	17	1	51	29	124
2017	CS-02	5	18	18	23	10	23	3	31	45	39
2017	CS-03	6	47	19	6	11	11	0	59	19	36
2017	CS-04	14	50	9	14	9	5	0	67	24	22
2014	CS	13	26	24	16	12	7	2	43	31	162
2014	CS-01	8	29	13	13	21	17	0	45	40	24
2014	CS-02	26	23	20	11	8	8	5	56	21	65
2014	CS-03	5	22	29	20	20	5	0	28	41	41
2014	CS-04	0	25	50	15	10	0	0	25	25	20
2014	CS-05	0	60	0	40	0	0	0	60	40	10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	49	10	8	6	0	1	76	14	124
2017	CS-02	23	44	10	8	13	0	3	69	21	39
2017	CS-03	25	45	14	14	3	0	0	70	17	36
2017	CS-04	36	55	0	5	5	0	0	91	9	22
2014	CS	27	39	14	11	8	1	0	66	19	161
2014	CS-01	26	22	9	22	22	0	0	48	43	23
2014	CS-02	25	42	18	8	8	0	0	66	15	65
2014	CS-03	37	37	10	10	7	0	0	73	17	41
2014	CS-04	15	35	25	20	0	5	0	53	21	20
2014	CS-05	30	70	0	0	0	0	0	100	0	10
2011	CS	35	37	12	9	6	1	1	72	15	169
2011	CS-01	33	19	19	10	14	5	0	55	25	21
2011	CS-02	36	35	10	10	8	0	1	71	18	78
2011	CS-03	31	44	15	10	0	0	0	74	10	39
2011	CS-04	45	36	14	0	5	0	0	82	5	22
2008	CS	31	31	11	10	16	0	0	63	26	115
2008	CS-01	35	35	6	0	24	0	0	71	24	17
2008	CS-02	27	33	14	12	14	0	0	61	25	51
2008	CS-03	34	25	13	9	19	0	0	59	28	32

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	52	4	8	0	2	2	87	9	48
2017	CS-03	16	74	0	10	0	0	0	90	10	19
2017	CS-04	47	32	10	5	0	0	5	83	6	19
2014	CS	20	32	20	16	10	2	0	53	27	50
2014	CS-03	17	30	22	13	13	4	0	50	27	23
2014	CS-04	12	41	29	12	6	0	0	53	18	17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	42	14	11	5	1	2	69	17	124
2017	CS-02	23	31	20	13	8	0	5	57	22	39
2017	CS-03	14	53	11	17	6	0	0	67	22	36
2017	CS-04	45	32	14	5	5	0	0	77	9	22
2014	CS	28	40	14	12	3	1	2	70	16	161
2014	CS-01	21	54	13	8	0	4	0	78	9	24
2014	CS-02	46	28	17	8	2	0	0	74	9	65
2014	CS-03	18	43	13	15	10	0	3	62	26	40
2014	CS-04	10	45	10	25	0	0	10	61	28	20
2014	CS-05	10	80	0	10	0	0	0	90	10	10
2011	CS	37	35	9	11	5	2	1	74	16	169
2011	CS-01	43	19	14	19	0	5	0	65	20	21
2011	CS-02	42	27	12	9	6	3	1	72	16	78
2011	CS-03	36	41	3	13	5	3	0	79	18	39
2011	CS-04	32	45	9	9	5	0	0	77	14	22
2008	CS	39	42	8	7	2	2	1	83	9	115
2008	CS-01	47	24	6	6	6	6	6	80	13	17
2008	CS-02	33	47	8	10	0	2	0	82	10	51
2008	CS-03	41	44	9	3	3	0	0	84	6	32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	34	12	11	11	9	1	62	25	124
2017	CS-02	10	31	13	13	18	13	3	48	37	39
2017	CS-03	19	42	14	8	14	3	0	63	23	36
2017	CS-04	45	37	5	9	5	0	0	82	14	22
2014	CS	26	24	24	10	9	5	1	53	21	162
2014	CS-01	21	25	17	13	8	17	0	55	25	24
2014	CS-02	37	22	23	5	9	5	0	61	15	65
2014	CS-03	22	24	29	10	10	2	2	49	21	41
2014	CS-04	5	25	25	25	15	0	5	32	42	20
2014	CS-05	30	40	10	20	0	0	0	70	20	10
2011	CS	33	23	9	14	14	7	1	60	30	169
2011	CS-01	33	14	5	14	14	19	0	59	35	21
2011	CS-02	35	18	12	6	19	9	1	59	29	78
2011	CS-03	33	28	8	18	10	0	3	63	29	39
2011	CS-04	32	27	9	23	9	0	0	59	32	22
2008	CS	38	27	10	13	3	7	1	71	18	115
2008	CS-01	18	29	0	24	6	18	6	62	38	17
2008	CS-02	29	27	18	16	2	8	0	62	19	51
2008	CS-03	53	25	6	9	3	3	0	81	13	32

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	34	17	23	10	0	51	32	124
2017	CS-02	10	28	23	26	13	0	38	39	39
2017	CS-03	11	42	14	22	11	0	53	33	36
2017	CS-04	32	37	14	14	5	0	68	18	22
2014	CS	12	36	20	20	12	0	48	31	162
2014	CS-01	4	29	21	33	13	0	33	46	24
2014	CS-02	15	42	17	17	9	0	57	26	65
2014	CS-03	10	34	29	15	12	0	44	27	41
2014	CS-04	5	30	15	30	20	0	35	50	20
2014	CS-05	30	50	20	0	0	0	80	0	10
2011	CS	21	36	18	15	11	0	57	25	169
2011	CS-01	10	33	24	19	14	0	43	33	21
2011	CS-02	21	31	22	15	12	0	51	27	78
2011	CS-03	26	33	10	18	13	0	59	31	39
2011	CS-04	18	50	18	9	5	0	68	14	22
2008	CS	14	43	13	17	11	1	58	29	115
2008	CS-01	12	47	18	18	6	0	59	24	17
2008	CS-02	6	47	20	20	6	2	54	26	51
2008	CS-03	13	41	3	19	25	0	53	44	32

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	35	48	10	3	3	84	7	124
2017	CS-02	31	54	8	3	5	84	8	39
2017	CS-03	33	58	8	0	0	92	0	36
2017	CS-04	27	50	9	14	0	77	14	22
2014	CS	35	40	15	6	4	75	9	162
2014	CS-01	25	46	17	8	4	71	13	24
2014	CS-02	42	38	12	6	2	80	8	65
2014	CS-03	29	37	24	0	10	66	10	41
2014	CS-04	25	55	15	5	0	80	5	20
2014	CS-05	70	20	0	10	0	90	10	10
2011	CS	46	34	8	8	5	79	12	169
2011	CS-01	29	48	10	10	5	76	14	21
2011	CS-02	47	29	8	8	8	77	15	78
2011	CS-03	33	36	15	13	3	69	15	39
2011	CS-04	64	36	0	0	0	100	0	22
2008	CS	29	46	13	10	2	75	12	115
2008	CS-01	24	53	12	12	0	76	12	17
2008	CS-02	25	41	18	14	2	67	16	51
2008	CS-03	31	47	13	6	3	78	9	32

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	42	8	5	5	82	10	124
2017	CS-02	36	46	5	5	8	82	13	39
2017	CS-03	36	55	6	0	3	92	3	36
2017	CS-04	45	28	14	14	0	73	14	22
2014	CS	39	39	13	6	4	78	9	162
2014	CS-01	29	38	25	4	4	67	8	24
2014	CS-02	42	38	12	6	2	80	8	65
2014	CS-03	39	37	12	5	7	76	12	41
2014	CS-04	35	45	10	5	5	80	10	20
2014	CS-05	60	40	0	0	0	100	0	10
2011	CS	46	36	8	8	2	82	10	169
2011	CS-01	24	62	5	10	0	86	10	21
2011	CS-02	46	28	12	10	4	74	14	78
2011	CS-03	46	36	8	8	3	82	10	39
2011	CS-04	50	50	0	0	0	100	0	22
2008	CS	36	50	8	3	3	85	7	115
2008	CS-01	41	41	6	6	6	82	12	17
2008	CS-02	27	57	10	4	2	84	6	51
2008	CS-03	41	47	6	0	6	88	6	32

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	39	16	16	15	0	53	31	124
2017	CS-02	10	31	18	15	26	0	41	41	39
2017	CS-03	8	42	19	17	14	0	50	30	36
2017	CS-04	27	50	5	14	5	0	77	18	22
2014	CS	12	33	22	20	11	1	46	31	162
2014	CS-01	4	21	29	29	17	0	25	46	24
2014	CS-02	18	35	20	17	6	3	56	24	65
2014	CS-03	12	29	20	17	22	0	41	39	41
2014	CS-04	5	35	30	30	0	0	40	30	20
2014	CS-05	10	70	10	10	0	0	80	10	10
2011	CS	16	36	18	16	13	1	53	29	169
2011	CS-01	10	38	19	14	14	5	50	30	21
2011	CS-02	23	27	13	21	15	1	51	36	78
2011	CS-03	13	31	31	13	13	0	44	26	39
2011	CS-04	5	64	14	9	9	0	68	18	22
2008	CS	10	26	23	21	18	1	37	39	115
2008	CS-01	12	18	24	18	24	6	31	44	17
2008	CS-02	8	18	27	29	18	0	25	47	51
2008	CS-03	9	38	16	16	22	0	47	38	32

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	39	11	9	20	4	0	58	30	124
2017	CS-02	5	49	8	8	26	5	0	57	35	39
2017	CS-03	11	39	14	11	17	8	0	54	30	36
2017	CS-04	36	41	9	0	14	0	0	77	14	22
2014	CS	10	28	22	21	15	4	0	40	38	162
2014	CS-01	0	17	17	38	25	4	0	17	65	24
2014	CS-02	14	31	22	14	14	6	0	48	30	65
2014	CS-03	10	24	22	27	15	2	0	35	43	41
2014	CS-04	0	45	25	15	15	0	0	45	30	20
2014	CS-05	30	30	20	20	0	0	0	60	20	10
2011	CS	17	30	14	13	24	1	1	48	38	169
2011	CS-01	14	14	10	19	38	0	5	30	60	21
2011	CS-02	14	27	13	13	29	3	1	43	44	78
2011	CS-03	18	28	21	18	15	0	0	46	33	39
2011	CS-04	14	59	9	5	14	0	0	73	18	22
2008	CS	10	33	10	23	23	0	1	43	46	115
2008	CS-01	12	29	6	29	18	0	6	44	50	17
2008	CS-02	2	25	14	29	29	0	0	27	59	51
2008	CS-03	13	34	9	22	22	0	0	47	44	32

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	39	13	9	6	72	15	123
2017	CS-02	21	39	18	5	16	60	21	38
2017	CS-03	31	42	17	11	0	72	11	36
2017	CS-04	63	37	0	0	0	100	0	22
2014	CS	23	43	15	11	8	66	19	162
2014	CS-01	25	33	13	8	21	58	29	24
2014	CS-02	23	37	17	17	6	60	23	65
2014	CS-03	27	41	20	5	7	68	12	41
2014	CS-04	15	65	5	15	0	80	15	20
2014	CS-05	30	60	10	0	0	90	0	10
2011	CS	36	37	12	8	8	72	16	169
2011	CS-01	29	29	24	14	5	57	19	21
2011	CS-02	32	32	13	10	13	64	23	78
2011	CS-03	33	46	10	3	8	79	10	39
2011	CS-04	41	50	5	5	0	91	5	22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	40	14	7	7	0	72	14	122
2017	CS-02	27	30	16	13	13	0	57	27	37
2017	CS-03	25	47	17	8	3	0	72	11	36
2017	CS-04	54	37	5	5	0	0	91	5	22
2014	CS	24	40	15	14	7	1	64	21	162
2014	CS-01	25	29	8	33	4	0	54	38	24
2014	CS-02	25	37	17	12	8	2	63	20	65
2014	CS-03	27	44	12	7	10	0	71	17	41
2014	CS-04	15	45	20	10	10	0	60	20	20
2014	CS-05	30	50	20	0	0	0	80	0	10

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	28	42	13	11	6	70	17	123
2017	CS-02	18	37	21	16	8	55	24	38
2017	CS-03	28	50	8	6	8	78	14	36
2017	CS-04	41	41	9	9	0	82	9	22
2014	CS	23	44	20	8	4	68	12	162
2014	CS-01	21	33	17	17	13	54	29	24
2014	CS-02	29	48	15	6	2	77	8	65
2014	CS-03	27	37	22	10	5	63	15	41
2014	CS-04	10	55	25	5	5	65	10	20
2014	CS-05	10	70	20	0	0	80	0	10
2011	CS	39	39	16	5	1	78	6	169
2011	CS-01	48	38	5	10	0	86	10	21
2011	CS-02	42	33	17	5	3	76	8	78
2011	CS-03	28	49	21	3	0	77	3	39
2011	CS-04	32	45	23	0	0	77	0	22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	45	14	8	7	4	70	16	123
2017	CS-02	13	42	13	13	13	5	58	28	38
2017	CS-03	17	47	22	3	3	8	70	6	36
2017	CS-04	45	46	0	5	5	0	91	9	22

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	47	38	10	4	2	0	0	85	6	124
2017	CS-02	36	49	10	3	3	0	0	84	5	39
2017	CS-03	53	33	14	0	0	0	0	86	0	36
2017	CS-04	50	37	5	9	0	0	0	86	9	22
2014	CS	43	41	9	4	2	0	1	84	6	162
2014	CS-01	29	50	17	0	4	0	0	79	4	24
2014	CS-02	51	38	6	2	2	0	2	91	3	65
2014	CS-03	44	39	12	2	2	0	0	83	5	41
2014	CS-04	35	45	5	15	0	0	0	80	15	20
2014	CS-05	50	20	10	10	10	0	0	70	20	10
2011	CS	46	35	8	8	3	1	1	81	11	169
2011	CS-01	48	38	10	5	0	0	0	86	5	21
2011	CS-02	49	28	8	6	6	1	1	79	13	78
2011	CS-03	41	41	8	10	0	0	0	82	10	39
2011	CS-04	45	36	9	9	0	0	0	82	9	22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	27	32	10	10	9	6	6	67	22	124
2017	CS-02	23	38	8	10	10	8	3	69	23	39
2017	CS-03	31	33	17	3	6	8	3	72	9	36
2017	CS-04	36	32	5	18	9	0	0	68	27	22
2014	CS	27	27	17	14	8	1	7	58	24	161
2014	CS-01	8	33	25	13	13	4	4	45	27	24
2014	CS-02	34	31	11	13	9	0	2	67	22	64
2014	CS-03	34	22	24	15	0	0	5	59	15	41
2014	CS-04	20	25	15	25	10	0	5	47	37	20
2014	CS-05	0	10	0	10	20	0	60	25	75	10
2011	CS	29	29	11	15	10	1	4	62	27	168
2011	CS-01	48	14	5	0	10	10	14	81	13	21
2011	CS-02	32	31	6	14	13	0	3	65	28	77
2011	CS-03	23	28	23	23	3	0	0	51	26	39
2011	CS-04	23	36	9	27	5	0	0	59	32	22
2008	CS	33	25	11	13	12	2	3	61	27	115
2008	CS-01	53	12	12	12	6	0	6	69	19	17
2008	CS-02	27	27	16	14	12	2	2	57	27	51
2008	CS-03	28	28	6	16	19	3	0	58	35	32

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	32	19	12	2	2	1	67	14	124
2017	CS-02	51	34	13	3	0	0	0	85	3	39
2017	CS-03	30	47	14	8	0	0	0	78	8	36
2017	CS-04	14	23	32	23	9	0	0	37	32	22
2014	CS	40	36	15	7	2	0	1	76	9	162
2014	CS-01	42	46	4	8	0	0	0	88	8	24
2014	CS-02	55	31	12	0	0	0	2	88	0	65
2014	CS-03	39	34	17	10	0	0	0	73	10	41
2014	CS-04	10	40	35	10	5	0	0	50	15	20
2014	CS-05	10	30	10	30	20	0	0	40	50	10
2011	CS	38	34	13	8	7	0	0	72	15	169
2011	CS-01	48	29	10	10	5	0	0	76	14	21
2011	CS-02	44	38	6	6	5	0	0	82	12	78
2011	CS-03	36	36	15	5	8	0	0	72	13	39
2011	CS-04	27	27	23	14	9	0	0	55	23	22
2008	CS	25	39	23	8	6	0	0	63	14	114
2008	CS-01	59	24	12	0	6	0	0	82	6	17
2008	CS-02	22	48	22	4	4	0	0	70	8	50
2008	CS-03	16	34	34	9	6	0	0	50	16	32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	63	27	4	1	1	3	2	94	2	124
2017	CS-02	59	18	10	3	3	5	3	83	6	39
2017	CS-03	61	33	0	0	0	3	3	100	0	36
2017	CS-04	63	37	0	0	0	0	0	100	0	22
2014	CS	51	33	9	2	1	2	2	88	3	162
2014	CS-01	50	21	13	8	4	0	4	74	13	24
2014	CS-02	51	34	8	0	0	3	5	92	0	65
2014	CS-03	63	24	10	2	0	0	0	88	2	41
2014	CS-04	30	50	10	0	5	5	0	84	5	20
2014	CS-05	50	50	0	0	0	0	0	100	0	10
2011	CS	53	27	7	5	5	2	1	82	11	169
2011	CS-01	38	38	5	10	10	0	0	76	19	21
2011	CS-02	49	23	8	4	9	5	3	78	14	78
2011	CS-03	62	26	5	8	0	0	0	87	8	39
2011	CS-04	50	36	9	5	0	0	0	86	5	22

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CS	20	39	40	124
2017	CS-02	20	43	36	39
2017	CS-03	19	36	44	36
2017	CS-04	14	50	37	22
2014	CS	24	44	32	162
2014	CS-01	33	42	25	24
2014	CS-02	17	55	28	65
2014	CS-03	29	37	34	41
2014	CS-04	20	25	55	20
2014	CS-05	40	40	20	10
2011	CS	25	35	40	169
2011	CS-01	48	33	19	21
2011	CS-02	26	38	36	78
2011	CS-03	15	31	54	39
2011	CS-04	14	36	50	22

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CS	20	36	36	8	0	0	25
2014	CS	15	33	31	15	9999	5	39
2014	CS-02	27	18	36	18	9999	0	11
2014	CS-03	8	42	25	17	9999	8	12
2011	CS	9	23	53	9	9999	5	43
2011	CS-01	0	30	40	20	9999	10	10
2011	CS-02	15	10	65	10	9999	0	20

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	34	43	11	6	5	1	78	11	123
2017	CS-02	28	49	13	3	8	0	77	10	39
2017	CS-03	25	44	17	8	3	3	71	11	36
2017	CS-04	41	50	5	5	0	0	91	5	22
2014	CS	38	41	10	7	4	0	78	12	162
2014	CS-01	29	33	13	17	8	0	63	25	24
2014	CS-02	49	40	8	3	0	0	89	3	65
2014	CS-03	24	37	15	12	12	0	61	24	41
2014	CS-04	25	65	5	5	0	0	90	5	20
2014	CS-05	60	40	0	0	0	0	100	0	10
2011	CS	40	42	13	3	3	0	82	6	168
2011	CS-01	43	33	14	5	5	0	76	10	21
2011	CS-02	32	49	12	4	4	0	81	8	78
2011	CS-03	39	37	18	3	3	0	76	5	38
2011	CS-04	50	41	9	0	0	0	91	0	22
2008	CS	36	44	8	10	3	0	80	12	115
2008	CS-01	24	53	12	12	0	0	76	12	17
2008	CS-02	39	45	8	4	4	0	84	8	51
2008	CS-03	31	44	3	19	3	0	75	22	32

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	56	15	6	3	0	75	10	124
2017	CS-02	15	54	20	5	5	0	69	10	39
2017	CS-03	11	58	19	8	3	0	70	11	36
2017	CS-04	27	59	9	5	0	0	86	5	22
2014	CS	27	48	14	4	4	4	78	8	162
2014	CS-01	25	33	21	4	8	8	64	14	24
2014	CS-02	32	43	15	2	3	5	79	5	65
2014	CS-03	24	59	12	2	2	0	83	5	41
2014	CS-04	10	60	5	15	5	5	74	21	20
2014	CS-05	50	40	0	10	0	0	90	10	10
2011	CS	29	38	14	11	7	2	68	18	168
2011	CS-01	24	38	10	19	5	5	65	25	21
2011	CS-02	32	36	15	6	8	3	70	14	78
2011	CS-03	28	38	13	10	10	0	67	21	39
2011	CS-04	33	43	10	14	0	0	76	14	21

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	9	35	39	11	3	1	2	15	45	124
2017	CS-02	10	31	38	15	0	3	3	16	43	39
2017	CS-03	11	39	36	6	6	0	3	11	52	36
2017	CS-04	9	41	32	9	9	0	0	19	50	22
2014	CS	12	31	35	17	3	0	2	20	44	162
2014	CS-01	8	38	29	17	0	0	8	18	50	24
2014	CS-02	8	28	32	23	8	0	2	31	36	65
2014	CS-03	20	27	39	12	0	0	2	13	48	41
2014	CS-04	20	45	30	5	0	0	0	5	65	20
2014	CS-05	0	30	50	20	0	0	0	20	30	10
2011	CS	12	28	37	18	2	1	1	21	41	169
2011	CS-01	10	10	33	38	10	0	0	48	19	21
2011	CS-02	10	23	41	19	1	3	3	22	35	78
2011	CS-03	15	38	31	13	3	0	0	15	54	39
2011	CS-04	18	27	45	9	0	0	0	9	45	22
2008	CS	19	32	26	15	7	1	0	22	52	115
2008	CS-01	6	24	24	29	12	6	0	44	31	17
2008	CS-02	14	35	27	14	10	0	0	24	49	51
2008	CS-03	31	28	28	9	3	0	0	13	59	32

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	12	24	38	13	8	2	2	22	38	123
2017	CS-02	10	18	44	13	8	5	3	22	30	39
2017	CS-03	11	37	29	14	6	0	3	21	50	35
2017	CS-04	9	18	54	9	9	0	0	19	27	22
2014	CS	20	28	22	19	4	3	4	25	51	162
2014	CS-01	17	29	13	17	8	8	8	30	55	24
2014	CS-02	18	20	20	28	6	3	5	37	42	65
2014	CS-03	22	32	22	20	0	2	2	21	56	41
2014	CS-04	25	40	35	0	0	0	0	0	65	20
2014	CS-05	0	40	40	10	10	0	0	20	40	10
2011	CS	17	29	30	12	8	1	4	21	48	169
2011	CS-01	19	19	33	14	14	0	0	29	38	21
2011	CS-02	12	27	27	14	12	3	6	28	42	78
2011	CS-03	21	28	38	8	3	0	3	11	50	39
2011	CS-04	23	41	27	9	0	0	0	9	64	22
2008	CS	15	23	28	18	14	2	0	33	39	115
2008	CS-01	12	29	24	6	24	6	0	31	44	17
2008	CS-02	16	18	24	24	18	2	0	42	34	51
2008	CS-03	13	28	34	16	9	0	0	25	41	32

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	32	29	8	3	2	1	12	58	123
2017	CS-02	23	26	36	8	3	5	0	11	51	39
2017	CS-03	26	34	29	6	3	0	3	9	62	35
2017	CS-04	18	45	23	9	5	0	0	14	63	22
2014	CS	30	25	26	10	2	3	2	14	59	162
2014	CS-01	21	29	29	8	0	8	4	10	57	24
2014	CS-02	22	20	25	20	6	5	3	28	45	65
2014	CS-03	29	37	27	5	0	0	2	5	68	41
2014	CS-04	65	25	10	0	0	0	0	0	90	20
2014	CS-05	30	10	60	0	0	0	0	0	40	10
2011	CS	23	33	27	10	4	1	2	15	58	169
2011	CS-01	19	38	33	0	10	0	0	10	57	21
2011	CS-02	22	27	23	17	6	1	4	24	51	78
2011	CS-03	23	44	33	0	0	0	0	0	67	39
2011	CS-04	27	32	32	9	0	0	0	9	59	22
2008	CS	19	30	34	7	8	2	0	15	50	115
2008	CS-01	29	24	24	6	12	6	0	19	56	17
2008	CS-02	12	31	33	10	12	2	0	22	44	51
2008	CS-03	25	41	25	6	3	0	0	9	66	32

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	22	37	20	10	1	0	31	32	124
2017	CS-02	5	20	39	23	13	0	0	36	26	39
2017	CS-03	8	22	47	17	6	0	0	22	30	36
2017	CS-04	18	23	32	19	9	0	0	28	41	22
2014	CS	13	17	34	24	8	2	3	33	31	160
2014	CS-01	0	4	65	17	4	4	4	24	5	23
2014	CS-02	6	19	30	28	13	2	3	43	26	64
2014	CS-03	17	12	24	34	7	2	2	44	31	41
2014	CS-04	30	30	35	5	0	0	0	5	60	20
2014	CS-05	20	30	30	20	0	0	0	20	50	10
2011	CS	8	19	35	22	12	1	3	35	28	168
2011	CS-01	14	14	19	29	19	5	0	50	30	21
2011	CS-02	3	19	35	18	17	1	6	38	24	77
2011	CS-03	10	23	31	33	3	0	0	36	33	39
2011	CS-04	14	14	50	14	9	0	0	23	27	22
2008	CS	10	12	47	17	12	2	1	29	22	115
2008	CS-01	12	6	35	24	18	6	0	44	19	17
2008	CS-02	8	10	51	10	18	2	2	29	18	51
2008	CS-03	9	22	44	19	6	0	0	25	31	32

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	25	27	34	11	2	0	1	14	52	124
2017	CS-02	26	23	36	13	3	0	0	15	49	39
2017	CS-03	22	30	36	8	3	0	0	11	53	36
2017	CS-04	32	27	37	0	5	0	0	5	59	22
2014	CS	24	29	27	10	7	1	2	18	54	162
2014	CS-01	25	21	38	8	4	4	0	13	48	24
2014	CS-02	11	29	31	15	11	0	3	27	41	65
2014	CS-03	37	24	22	7	7	0	2	15	63	41
2014	CS-04	35	40	20	5	0	0	0	5	75	20
2014	CS-05	30	50	10	0	10	0	0	10	80	10
2011	CS	30	24	24	16	4	1	2	20	55	169
2011	CS-01	19	29	19	24	10	0	0	33	48	21
2011	CS-02	23	22	31	17	4	1	3	21	47	78
2011	CS-03	44	23	13	15	3	0	3	18	68	39
2011	CS-04	32	27	27	14	0	0	0	14	59	22
2008	CS	20	22	36	9	12	1	1	21	42	115
2008	CS-01	12	12	47	6	18	6	0	25	25	17
2008	CS-02	16	18	41	8	16	0	2	24	34	51
2008	CS-03	19	31	28	13	9	0	0	22	50	32

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	13	35	26	7	6	2	36	26	124
2017	CS-02	10	15	23	26	10	10	5	42	30	39
2017	CS-03	9	11	47	25	6	3	0	31	20	36
2017	CS-04	5	18	46	32	0	0	0	32	23	22
2014	CS	6	13	30	26	17	4	3	47	21	161
2014	CS-01	8	8	33	21	17	4	8	43	19	24
2014	CS-02	3	14	20	38	17	5	3	59	19	64
2014	CS-03	12	5	34	22	20	5	2	45	18	41
2014	CS-04	5	15	50	15	15	0	0	30	20	20
2014	CS-05	0	50	20	10	20	0	0	30	50	10
2011	CS	7	13	26	31	16	4	3	50	22	169
2011	CS-01	10	10	14	33	19	10	5	61	22	21
2011	CS-02	5	12	24	27	23	5	4	55	18	78
2011	CS-03	10	13	33	26	13	3	3	41	24	39
2011	CS-04	9	14	23	55	0	0	0	55	23	22
2008	CS	6	15	27	23	22	4	3	48	23	115
2008	CS-01	6	18	18	24	29	6	0	56	25	17
2008	CS-02	4	14	24	24	24	6	6	53	20	51
2008	CS-03	6	13	25	25	25	3	3	53	20	32

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	27	41	10	6	0	2	16	42	124
2017	CS-02	18	13	54	8	3	0	5	11	33	39
2017	CS-03	11	36	36	8	6	0	3	14	48	36
2017	CS-04	9	32	36	14	9	0	0	23	41	22
2014	CS	17	29	32	14	3	3	2	18	48	161
2014	CS-01	17	33	21	21	0	4	4	23	55	24
2014	CS-02	14	14	42	19	6	3	2	26	30	64
2014	CS-03	20	37	32	5	2	2	2	8	59	41
2014	CS-04	25	40	20	10	0	5	0	11	68	20
2014	CS-05	10	40	30	20	0	0	0	20	50	10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	49	34	9	6	0	2	1	85	6	124
2017	CS-02	49	18	10	15	0	5	3	72	17	39
2017	CS-03	45	42	11	3	0	0	0	86	3	36
2017	CS-04	63	32	5	0	0	0	0	95	0	22
2014	CS	50	33	6	8	2	1	1	84	10	162
2014	CS-01	54	21	4	17	4	0	0	75	21	24
2014	CS-02	52	29	6	9	0	2	2	84	10	65
2014	CS-03	54	32	7	0	5	0	2	88	5	41
2014	CS-04	40	50	0	10	0	0	0	90	10	20
2014	CS-05	30	60	0	10	0	0	0	90	10	10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	46	41	9	2	1	1	89	2	123
2017	CS-02	43	38	10	3	3	3	84	5	39
2017	CS-03	36	53	8	3	0	0	89	3	36
2017	CS-04	36	59	5	0	0	0	95	0	22
2014	CS	44	37	9	9	1	0	81	10	162
2014	CS-01	42	42	4	13	0	0	83	13	24
2014	CS-02	51	34	6	8	2	0	85	9	65
2014	CS-03	46	32	15	5	2	0	78	7	41
2014	CS-04	35	50	5	10	0	0	85	10	20
2014	CS-05	20	40	10	30	0	0	60	30	10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	49	7	2	1	4	90	3	124
2017	CS-02	41	41	10	3	0	5	87	3	39
2017	CS-03	30	53	8	0	0	8	91	0	36
2017	CS-04	45	55	0	0	0	0	100	0	22
2014	CS	56	32	8	2	1	2	89	3	162
2014	CS-01	46	42	4	4	0	4	91	4	24
2014	CS-02	55	37	5	2	0	2	94	2	65
2014	CS-03	54	27	15	0	2	2	83	3	41
2014	CS-04	65	25	5	5	0	0	90	5	20
2014	CS-05	70	20	10	0	0	0	90	0	10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	43	42	9	2	0	4	88	3	124
2017	CS-02	41	41	10	3	0	5	86	3	39
2017	CS-03	36	45	14	3	0	3	83	3	36
2017	CS-04	54	46	0	0	0	0	100	0	22
2014	CS	51	38	7	1	1	2	92	1	162
2014	CS-01	38	46	8	0	0	8	91	0	24
2014	CS-02	58	34	3	2	2	2	94	3	65
2014	CS-03	46	39	12	0	0	2	88	0	41
2014	CS-04	55	40	5	0	0	0	95	0	20
2014	CS-05	50	50	0	0	0	0	100	0	10
2011	CS	37	42	15	2	1	2	80	4	168
2011	CS-01	52	29	14	0	0	5	85	0	21
2011	CS-02	35	38	19	1	3	4	76	4	78
2011	CS-03	29	53	13	5	0	0	82	5	38
2011	CS-04	41	50	5	5	0	0	91	5	22

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	48	40	6	6	1	0	88	6	124
2017	CS-02	41	39	8	10	3	0	80	13	39
2017	CS-03	44	42	8	6	0	0	86	6	36
2017	CS-04	63	37	0	0	0	0	100	0	22
2014	CS	52	35	10	2	1	0	87	3	162
2014	CS-01	42	38	17	0	4	0	79	4	24
2014	CS-02	58	35	5	2	0	0	94	2	65
2014	CS-03	44	37	17	0	2	0	80	2	41
2014	CS-04	50	35	10	5	0	0	85	5	20
2014	CS-05	80	20	0	0	0	0	100	0	10
2011	CS	40	43	10	5	2	1	83	7	168
2011	CS-01	48	38	0	14	0	0	86	14	21
2011	CS-02	38	40	13	5	3	1	79	8	78
2011	CS-03	32	53	13	0	3	0	84	3	38
2011	CS-04	50	41	5	5	0	0	91	5	22
2008	CS	30	38	14	10	6	1	69	17	115
2008	CS-01	29	47	6	6	6	6	81	13	17
2008	CS-02	25	37	20	14	4	0	63	18	51
2008	CS-03	31	34	13	9	13	0	66	22	32

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	30	31	23	3	1	8	4	69	5	124
2017	CS-02	28	28	23	0	0	16	5	71	0	39
2017	CS-03	22	33	28	6	3	3	6	60	9	36
2017	CS-04	50	28	14	9	0	0	0	77	9	22
2014	CS	33	30	19	5	4	4	5	69	10	162
2014	CS-01	21	33	21	4	8	0	13	62	14	24
2014	CS-02	42	23	23	5	0	5	3	70	5	65
2014	CS-03	32	24	22	10	2	2	7	62	14	41
2014	CS-04	40	35	10	0	5	10	0	83	6	20
2014	CS-05	0	90	0	0	10	0	0	90	10	10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	54	6	1	4	3	0	89	5	124
2017	CS-02	31	51	0	0	8	10	0	91	9	39
2017	CS-03	25	61	14	0	0	0	0	86	0	36
2017	CS-04	45	41	9	0	5	0	0	86	5	22
2014	CS	43	36	11	3	1	5	1	84	5	162
2014	CS-01	25	42	13	4	0	13	4	80	5	24
2014	CS-02	49	42	6	2	0	2	0	92	2	65
2014	CS-03	41	29	15	2	5	7	0	76	8	41
2014	CS-04	30	35	20	10	0	5	0	68	11	20
2014	CS-05	80	20	0	0	0	0	0	100	0	10
2011	CS	36	43	13	3	2	3	1	81	6	168
2011	CS-01	19	62	14	0	0	0	5	85	0	21
2011	CS-02	40	33	14	4	3	6	0	78	7	78
2011	CS-03	38	46	10	3	3	0	0	85	5	39
2011	CS-04	43	38	10	5	5	0	0	81	10	21

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	46	6	3	4	3	0	87	8	123
2017	CS-02	18	56	13	8	3	3	0	76	10	39
2017	CS-03	42	56	0	0	0	3	0	100	0	36
2017	CS-04	63	37	0	0	0	0	0	100	0	22
2014	CS	36	36	13	9	4	1	1	73	13	162
2014	CS-01	29	29	8	17	13	0	4	61	30	24
2014	CS-02	29	45	17	5	2	2	2	76	6	65
2014	CS-03	32	34	15	12	5	2	0	68	18	41
2014	CS-04	45	35	5	15	0	0	0	80	15	20
2014	CS-05	90	10	0	0	0	0	0	100	0	10
2011	CS	33	38	10	8	5	3	3	75	14	168
2011	CS-01	24	48	0	0	14	10	5	83	17	21
2011	CS-02	33	33	10	10	5	4	4	72	17	78
2011	CS-03	28	41	15	13	0	0	3	71	13	39
2011	CS-04	38	38	14	5	5	0	0	76	10	21
2008	CS	25	41	10	15	5	3	1	69	21	115
2008	CS-01	24	47	0	12	12	6	0	75	25	17
2008	CS-02	16	43	14	18	4	4	2	63	23	51
2008	CS-03	28	38	13	13	6	3	0	68	19	32

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	45	14	8	4	4	1	72	13	124
2017	CS-02	8	46	28	8	5	3	3	57	14	39
2017	CS-03	33	47	3	11	0	6	0	85	12	36
2017	CS-04	41	46	9	5	0	0	0	86	5	22
2014	CS	25	40	19	7	4	4	1	68	12	161
2014	CS-01	13	54	13	8	8	4	0	70	17	24
2014	CS-02	26	34	22	8	3	6	2	65	12	65
2014	CS-03	23	40	23	8	5	3	0	64	13	40
2014	CS-04	15	60	10	10	5	0	0	75	15	20
2014	CS-05	80	20	0	0	0	0	0	100	0	10
2011	CS	17	34	20	12	5	12	0	58	19	169
2011	CS-01	14	43	5	24	5	10	0	63	32	21
2011	CS-02	14	28	22	13	4	19	0	52	21	78
2011	CS-03	18	31	28	13	5	5	0	51	19	39
2011	CS-04	18	45	18	5	9	5	0	67	14	22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	32	25	12	7	7	1	52	20	123
2017	CS-02	10	38	18	18	0	13	3	58	21	39
2017	CS-03	17	30	22	19	6	6	0	50	27	36
2017	CS-04	32	32	27	0	5	5	0	67	5	22
2014	CS	17	27	21	19	8	7	1	48	30	162
2014	CS-01	13	17	17	25	25	4	0	30	52	24
2014	CS-02	20	31	22	15	3	9	0	56	20	65
2014	CS-03	17	24	27	15	7	10	0	46	24	41
2014	CS-04	10	35	10	30	10	5	0	47	42	20
2014	CS-05	20	20	30	20	0	0	10	44	22	10
2011	CS	15	22	19	20	12	11	0	42	37	169
2011	CS-01	19	29	5	19	10	19	0	59	35	21
2011	CS-02	18	18	15	22	13	14	0	42	40	78
2011	CS-03	8	15	28	26	15	8	0	25	44	39
2011	CS-04	9	32	27	14	14	5	0	43	29	22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	31	50	4	12	3	81	15	124
2017	CS-02	26	43	3	23	5	69	28	39
2017	CS-03	25	56	6	8	6	81	14	36
2017	CS-04	45	46	5	5	0	91	5	22
2014	CS	27	51	8	12	2	78	14	162
2014	CS-01	13	58	13	17	0	71	17	24
2014	CS-02	34	51	3	11	2	85	12	65
2014	CS-03	27	41	15	12	5	68	17	41
2014	CS-04	15	60	10	15	0	75	15	20
2014	CS-05	40	60	0	0	0	100	0	10
2011	CS	21	50	6	14	9	72	22	169
2011	CS-01	24	38	5	19	14	62	33	21
2011	CS-02	21	54	4	10	12	74	22	78
2011	CS-03	18	51	8	15	8	69	23	39
2011	CS-04	32	41	14	14	0	73	14	22
2008	CS	35	43	5	13	3	78	17	115
2008	CS-01	35	24	12	24	6	59	29	17
2008	CS-02	27	55	6	10	2	82	12	51
2008	CS-03	31	44	3	16	6	75	22	32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	45	46	4	4	2	90	6	123
2017	CS-02	34	53	5	8	0	87	8	38
2017	CS-03	39	56	3	3	0	94	3	36
2017	CS-04	54	41	5	0	0	95	0	22
2014	CS	49	37	3	9	2	86	11	162
2014	CS-01	33	29	8	25	4	63	29	24
2014	CS-02	49	38	3	6	3	88	9	65
2014	CS-03	56	34	2	7	0	90	7	41
2014	CS-04	50	45	0	0	5	95	5	20
2014	CS-05	50	40	0	10	0	90	10	10
2011	CS	51	33	7	7	3	84	10	168
2011	CS-01	38	43	14	5	0	81	5	21
2011	CS-02	56	29	6	5	3	86	8	78
2011	CS-03	47	37	5	8	3	84	11	38
2011	CS-04	41	36	5	9	9	77	18	22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	40	50	8	1	1	0	90	2	124
2017	CS-02	33	51	13	3	0	0	84	3	39
2017	CS-03	47	47	6	0	0	0	94	0	36
2017	CS-04	41	55	5	0	0	0	95	0	22
2014	CS	42	43	9	4	1	1	86	5	162
2014	CS-01	29	54	8	4	0	4	87	4	24
2014	CS-02	40	48	9	2	2	0	88	3	65
2014	CS-03	46	32	15	7	0	0	78	7	41
2014	CS-04	40	50	5	5	0	0	90	5	20
2014	CS-05	70	20	0	10	0	0	90	10	10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	28	6	2	1	2	1	91	3	124
2017	CS-02	51	36	5	3	0	5	0	92	3	39
2017	CS-03	50	33	8	0	3	3	3	88	3	36
2017	CS-04	77	19	0	5	0	0	0	95	5	22
2014	CS	67	25	4	3	1	0	0	91	4	162
2014	CS-01	50	38	4	8	0	0	0	88	8	24
2014	CS-02	71	23	2	3	2	0	0	94	5	65
2014	CS-03	66	22	7	2	2	0	0	88	5	41
2014	CS-04	70	25	5	0	0	0	0	95	0	20
2014	CS-05	80	20	0	0	0	0	0	100	0	10
2011	CS	67	20	5	5	1	0	1	89	7	169
2011	CS-01	62	19	0	14	5	0	0	81	19	21
2011	CS-02	67	21	6	4	0	0	3	89	4	78
2011	CS-03	56	26	8	8	3	0	0	82	10	39
2011	CS-04	91	9	0	0	0	0	0	100	0	22
2008	CS	58	25	6	7	1	1	2	86	8	115
2008	CS-01	65	12	12	6	0	0	6	81	6	17
2008	CS-02	53	31	4	8	0	2	2	88	8	51
2008	CS-03	63	19	9	9	0	0	0	81	9	32

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	60	18	7	11	2	1	1	79	13	123
2017	CS-02	66	10	5	15	0	3	0	79	16	39
2017	CS-03	57	26	3	11	3	0	0	83	14	35
2017	CS-04	63	23	5	9	0	0	0	86	9	22
2014	CS	62	24	6	4	2	0	1	87	7	162
2014	CS-01	54	25	8	4	8	0	0	79	13	24
2014	CS-02	57	31	5	5	2	0	2	89	6	65
2014	CS-03	66	17	10	5	0	0	2	85	5	41
2014	CS-04	70	20	0	5	5	0	0	90	10	20
2014	CS-05	70	20	10	0	0	0	0	90	0	10
2011	CS	66	17	6	7	3	0	1	84	10	169
2011	CS-01	57	14	0	24	5	0	0	71	29	21
2011	CS-02	67	18	9	1	4	0	1	86	5	78
2011	CS-03	67	13	5	13	3	0	0	79	15	39
2011	CS-04	68	18	5	5	0	0	5	90	5	22
2008	CS	55	22	6	13	3	0	2	78	16	115
2008	CS-01	65	6	12	6	6	0	6	75	13	17
2008	CS-02	55	20	10	12	2	0	2	76	14	51
2008	CS-03	50	25	0	22	3	0	0	75	25	32

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	58	23	6	9	3	0	2	82	12	124
2017	CS-02	64	13	10	8	3	0	3	79	11	39
2017	CS-03	55	28	3	11	3	0	0	83	14	36
2017	CS-04	50	41	0	9	0	0	0	91	9	22
2014	CS	68	16	6	4	4	0	2	85	9	161
2014	CS-01	58	17	4	13	8	0	0	75	21	24
2014	CS-02	75	14	5	0	5	0	2	90	5	64
2014	CS-03	59	15	10	7	5	0	5	77	13	41
2014	CS-04	70	20	0	5	0	0	5	95	5	20
2014	CS-05	70	20	10	0	0	0	0	90	0	10
2011	CS	69	17	5	2	2	1	5	91	4	169
2011	CS-01	57	24	0	0	0	10	10	100	0	21
2011	CS-02	71	13	6	4	1	0	5	88	5	78
2011	CS-03	72	13	8	0	5	0	3	87	5	39
2011	CS-04	64	32	0	0	0	0	5	100	0	22
2008	CS	61	19	5	6	4	0	4	84	11	114
2008	CS-01	59	6	6	6	6	0	18	79	14	17
2008	CS-02	68	18	4	4	4	0	2	88	8	50
2008	CS-03	50	25	9	9	6	0	0	75	16	32

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	72	13	4	5	2	3	88	8	124
2017	CS-02	66	13	8	5	0	8	86	6	39
2017	CS-03	75	8	6	9	3	0	83	11	36
2017	CS-04	77	18	0	0	5	0	95	5	22
2014	CS	78	12	5	2	2	1	91	4	162
2014	CS-01	83	13	0	0	4	0	96	4	24
2014	CS-02	80	12	2	2	3	2	94	5	65
2014	CS-03	76	7	12	5	0	0	83	5	41
2014	CS-04	65	20	10	0	0	5	89	0	20
2014	CS-05	80	20	0	0	0	0	100	0	10
2011	CS	84	8	2	2	2	2	94	4	168
2011	CS-01	86	14	0	0	0	0	100	0	21
2011	CS-02	78	12	3	1	3	4	93	4	77
2011	CS-03	87	5	3	3	3	0	92	5	39
2011	CS-04	91	0	5	5	0	0	91	5	22
2008	CS	70	14	4	4	4	3	86	9	115
2008	CS-01	76	6	0	0	6	12	93	7	17
2008	CS-02	75	16	4	0	2	4	94	2	51
2008	CS-03	56	13	6	16	9	0	69	25	32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	56	31	6	2	4	1	2	88	6	124
2017	CS-02	56	33	5	0	3	3	0	92	3	39
2017	CS-03	58	31	6	3	3	0	0	89	6	36
2017	CS-04	54	32	5	5	5	0	0	86	9	22
2014	CS	66	20	7	2	3	1	1	87	5	162
2014	CS-01	50	29	8	0	4	4	4	86	5	24
2014	CS-02	74	20	2	0	3	0	2	95	3	65
2014	CS-03	61	12	20	2	5	0	0	73	7	41
2014	CS-04	65	20	5	10	0	0	0	85	10	20
2014	CS-05	70	30	0	0	0	0	0	100	0	10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	61	27	3	1	0	7	1	96	1	124
2017	CS-02	56	28	5	0	0	8	3	94	0	39
2017	CS-03	64	22	3	3	0	8	0	94	3	36
2017	CS-04	63	37	0	0	0	0	0	100	0	22
2014	CS	60	20	7	3	2	6	1	87	5	162
2014	CS-01	50	29	0	8	0	8	4	90	10	24
2014	CS-02	65	18	5	2	3	6	2	90	5	65
2014	CS-03	56	10	20	2	2	10	0	73	5	41
2014	CS-04	55	40	5	0	0	0	0	95	0	20
2014	CS-05	80	10	0	10	0	0	0	90	10	10
2011	CS	64	20	8	2	0	2	4	89	3	168
2011	CS-01	67	14	19	0	0	0	0	81	0	21
2011	CS-02	56	26	5	3	0	5	5	91	3	77
2011	CS-03	62	21	10	5	0	0	3	84	5	39
2011	CS-04	77	14	5	0	0	0	5	95	0	22
2008	CS	58	28	5	5	0	3	1	89	5	115
2008	CS-01	65	24	6	0	0	6	0	94	0	17
2008	CS-02	55	33	4	4	0	2	2	92	4	51
2008	CS-03	56	25	3	13	0	3	0	84	13	32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	4	96	124
2017	CS-04	0	100	22
2014	CS	13	87	162
2014	CS-01	25	75	24
2014	CS-02	9	91	65

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2014	CS	48	21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2014	CS	62	21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	CS	0	21

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	CS	0	21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	CS	0	21

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2014	CS	57	21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2014	CS	43	21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2014	CS	24	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2014	CS	24	21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	CS	29	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2014	CS	57	21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2014	CS	0	21

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2014	CS	24	21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	CS	48	21

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2014	CS	48	21

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	CS	0	21

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	CS	33	21

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	CS	29	21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2014	CS	52	21

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2014	CS	43	21

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	CS	24	21

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	22	29	15	2	2	27	4	73	6	124
2017	CS-02	23	26	13	3	0	28	8	76	4	39
2017	CS-03	19	30	14	0	3	30	3	75	4	36
2017	CS-04	23	37	23	0	5	14	0	69	5	22
2014	CS	19	19	27	4	2	22	8	53	9	162
2014	CS-01	13	25	13	4	8	29	8	60	20	24
2014	CS-02	23	15	22	5	0	25	11	60	7	65
2014	CS-03	22	17	37	2	2	12	7	48	6	41
2014	CS-04	10	20	40	0	0	30	0	43	0	20
2014	CS-05	10	30	20	10	10	10	10	50	25	10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	33	40	15	2	1	9	0	81	3	124
2017	CS-02	36	28	23	0	0	13	0	74	0	39
2017	CS-03	28	47	17	0	0	8	0	82	0	36
2017	CS-04	36	46	5	9	0	5	0	86	9	22
2014	CS	29	33	19	2	2	14	1	73	5	162
2014	CS-01	17	33	21	0	4	25	0	67	6	24
2014	CS-02	37	25	18	5	0	15	0	73	5	65
2014	CS-03	27	39	20	0	5	7	2	73	5	41
2014	CS-04	30	40	20	0	0	10	0	78	0	20
2014	CS-05	20	50	10	0	10	10	0	78	11	10
2011	CS	37	31	18	4	2	8	0	74	6	169
2011	CS-01	57	29	5	0	0	10	0	95	0	21
2011	CS-02	37	28	15	3	5	12	0	74	9	78
2011	CS-03	23	36	31	5	0	5	0	62	5	39
2011	CS-04	36	32	23	5	0	5	0	71	5	22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	4	96	124
2017	CS-04	0	100	22
2014	CS	6	94	162
2014	CS-05	0	100	10

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2014	CS	60	10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2014	CS	80	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	CS	60	10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	CS	50	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2014	CS	60	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	CS	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2014	CS	60	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	23	23	18	3	2	28	4	66	7	124
2017	CS-02	20	20	15	3	0	34	8	70	4	39
2017	CS-03	19	25	22	3	3	28	0	62	8	36
2017	CS-04	36	23	23	5	0	14	0	69	5	22
2014	CS	19	22	25	2	0	28	4	61	3	162
2014	CS-01	17	21	21	0	0	38	4	64	0	24
2014	CS-02	23	23	18	3	0	28	5	68	5	65
2014	CS-03	15	20	37	0	0	22	7	48	0	41
2014	CS-04	15	15	25	5	0	40	0	50	8	20
2014	CS-05	30	40	20	0	0	10	0	78	0	10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	35	14	3	2	9	0	79	5	124
2017	CS-02	43	28	13	3	0	13	0	82	3	39
2017	CS-03	30	39	19	3	3	6	0	74	6	36
2017	CS-04	41	37	18	0	0	5	0	81	0	22
2014	CS	33	37	16	1	0	12	1	81	1	161
2014	CS-01	17	48	9	0	0	26	0	88	0	23
2014	CS-02	38	32	14	2	0	12	2	82	2	65
2014	CS-03	29	41	22	0	0	7	0	76	0	41
2014	CS-04	40	30	15	5	0	10	0	78	6	20
2014	CS-05	40	40	10	0	0	10	0	89	0	10
2011	CS	39	28	17	1	1	14	0	77	3	168
2011	CS-01	33	33	24	0	0	10	0	74	0	21
2011	CS-02	40	23	12	3	3	19	0	79	6	77
2011	CS-03	33	36	21	0	0	10	0	77	0	39
2011	CS-04	50	23	23	0	0	5	0	76	0	22

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	11	89	124
2017	CS-02	13	87	39
2017	CS-03	19	81	36
2017	CS-04	0	100	22
2014	CS	12	88	161
2014	CS-02	11	89	64
2014	CS-03	12	88	41

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CS	71	29	14
2014	CS	70	30	20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	70	30	0	0	0	0	0	100	0	10
2014	CS	71	21	7	0	0	0	0	93	0	14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	32	48	13	6	0	0	1	81	6	124
2017	CS-02	20	59	18	3	0	0	0	80	3	39
2017	CS-03	36	53	11	0	0	0	0	89	0	36
2017	CS-04	63	37	0	0	0	0	0	100	0	22
2014	CS	33	52	6	5	1	1	1	87	6	162
2014	CS-01	17	50	8	21	0	4	0	70	22	24
2014	CS-02	35	51	8	3	2	2	0	88	5	65
2014	CS-03	32	56	7	2	2	0	0	88	5	41
2014	CS-04	25	75	0	0	0	0	0	100	0	20
2014	CS-05	70	10	0	0	0	0	20	100	0	10
2011	CS	34	44	12	7	1	2	1	80	7	169
2011	CS-01	19	48	19	5	0	5	5	74	5	21
2011	CS-02	33	42	13	8	1	3	0	78	9	78
2011	CS-03	31	46	15	8	0	0	0	77	8	39
2011	CS-04	50	45	0	5	0	0	0	95	5	22
2008	CS	35	50	8	3	1	1	2	88	4	115
2008	CS-01	18	47	12	18	0	6	0	69	19	17
2008	CS-02	31	55	10	2	2	0	0	86	4	51
2008	CS-03	44	53	3	0	0	0	0	97	0	32

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	27	23	8	3	18	7	54	15	124
2017	CS-02	8	33	18	8	5	23	5	57	18	39
2017	CS-03	11	19	30	11	0	19	8	42	16	36
2017	CS-04	27	41	23	0	0	9	0	75	0	22
2014	CS	15	40	19	9	1	15	2	67	11	162
2014	CS-01	13	38	13	8	0	25	4	71	12	24
2014	CS-02	17	45	14	6	0	17	2	75	8	65
2014	CS-03	17	24	32	10	2	15	0	49	14	41
2014	CS-04	10	55	15	15	0	5	0	68	16	20
2014	CS-05	20	60	10	10	0	0	0	80	10	10
2011	CS	15	24	30	5	2	20	5	51	9	169
2011	CS-01	19	29	24	0	0	29	0	67	0	21
2011	CS-02	14	23	23	6	4	22	8	53	15	78
2011	CS-03	10	21	36	3	0	26	5	44	4	39
2011	CS-04	18	23	45	9	0	5	0	43	10	22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	50	34	9	2	0	3	2	88	3	124
2017	CS-02	41	41	5	3	0	8	3	91	3	39
2017	CS-03	44	36	17	0	0	3	0	83	0	36
2017	CS-04	72	23	5	0	0	0	0	95	0	22
2014	CS	39	44	8	1	1	7	1	89	2	162
2014	CS-01	17	46	21	0	4	13	0	71	5	24
2014	CS-02	45	42	5	0	0	9	0	95	0	65
2014	CS-03	49	41	5	2	0	2	0	93	3	41
2014	CS-04	35	50	5	5	0	5	0	89	5	20
2014	CS-05	30	40	20	0	0	0	10	78	0	10
2011	CS	45	36	9	4	1	5	1	86	4	169
2011	CS-01	43	38	10	0	0	5	5	89	0	21
2011	CS-02	42	32	10	6	1	8	0	81	8	78
2011	CS-03	38	46	8	3	0	5	0	89	3	39
2011	CS-04	73	18	9	0	0	0	0	91	0	22
2008	CS	42	32	10	4	1	9	2	83	6	114
2008	CS-01	18	53	18	0	0	12	0	80	0	17
2008	CS-02	44	32	12	2	2	8	0	83	4	50
2008	CS-03	53	28	0	13	0	6	0	87	13	32

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	37	40	11	4	0	7	1	83	4	123
2017	CS-02	24	40	13	5	0	18	0	77	6	38
2017	CS-03	30	53	14	0	0	3	0	86	0	36
2017	CS-04	63	28	5	5	0	0	0	91	5	22
2014	CS	35	43	10	2	1	9	1	86	3	162
2014	CS-01	17	42	21	0	4	17	0	70	5	24
2014	CS-02	46	37	5	0	0	12	0	95	0	65
2014	CS-03	32	39	17	7	0	5	0	74	8	41
2014	CS-04	30	60	5	0	0	5	0	95	0	20
2014	CS-05	40	50	0	0	0	0	10	100	0	10
2011	CS	34	28	22	2	0	11	1	72	3	169
2011	CS-01	38	33	14	0	0	10	5	83	0	21
2011	CS-02	33	23	27	3	0	14	0	66	3	78
2011	CS-03	21	36	28	5	0	10	0	63	6	39
2011	CS-04	59	27	9	0	0	5	0	90	0	22
2008	CS	36	30	12	6	6	8	2	73	13	115
2008	CS-01	29	41	6	6	6	12	0	80	13	17
2008	CS-02	33	25	18	6	8	10	0	65	15	51
2008	CS-03	44	31	6	9	6	3	0	77	16	32

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	55	31	7	2	2	2	1	88	5	124
2017	CS-02	38	38	8	5	5	3	3	81	11	39
2017	CS-03	53	30	11	0	3	3	0	86	3	36
2017	CS-04	68	32	0	0	0	0	0	100	0	22

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	52	33	11	2	1	1	1	86	2	124
2017	CS-02	36	44	13	3	0	3	3	84	3	39
2017	CS-03	50	33	14	0	3	0	0	83	3	36
2017	CS-04	63	28	5	5	0	0	0	91	5	22

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	19	53	14	6	2	6	77	8	124
2017	CS-02	15	51	18	5	0	10	74	6	39
2017	CS-03	17	53	22	6	0	3	71	6	36
2017	CS-04	32	59	9	0	0	0	91	0	22

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	20	46	15	13	3	2	68	16	124
2017	CS-02	18	43	15	18	0	5	65	19	39
2017	CS-03	17	42	25	17	0	0	58	17	36
2017	CS-04	27	55	9	9	0	0	82	9	22

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	21	19	17	20	45	37	123
2017	CS-02	28	18	15	18	20	46	38	39
2017	CS-03	14	25	22	28	11	39	39	36
2017	CS-04	32	27	18	5	19	59	23	22

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	14	29	26	19	11	1	43	31	124
2017	CS-02	23	36	23	13	3	3	61	16	39
2017	CS-03	11	28	42	14	6	0	39	20	36
2017	CS-04	9	14	14	41	23	0	23	63	22

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	17	31	25	16	10	1	49	26	122
2017	CS-02	23	38	26	8	3	3	63	11	39
2017	CS-03	14	34	23	23	6	0	48	29	35
2017	CS-04	9	23	32	18	18	0	32	36	22

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	32	20	23	18	1	38	41	124
2017	CS-02	13	28	20	18	18	3	42	37	39
2017	CS-03	8	39	14	28	11	0	47	39	36
2017	CS-04	0	14	27	36	23	0	14	59	22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	42	30	10	6	5	7	78	11	123
2017	CS-02	61	20	8	0	5	5	86	5	39
2017	CS-03	33	42	6	9	0	11	84	10	36
2017	CS-04	23	37	9	14	9	9	65	25	22

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	38	26	19	9	6	2	1	65	15	124
2017	CS-02	41	23	18	5	5	5	3	69	11	39
2017	CS-03	30	36	22	11	0	0	0	67	11	36
2017	CS-04	41	14	27	9	9	0	0	55	18	22

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	24	38	24	6	6	2	64	12	123
2017	CS-02	24	37	21	8	8	3	62	16	38
2017	CS-03	17	44	28	3	9	0	61	11	36
2017	CS-04	32	50	9	9	0	0	82	9	22

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	15	32	28	18	7	2	47	25	123
2017	CS-02	23	33	18	20	3	3	58	24	39
2017	CS-03	8	28	42	11	11	0	36	22	36
2017	CS-04	14	32	18	27	9	0	46	36	22

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	16	37	29	12	5	1	54	17	124
2017	CS-02	20	36	15	23	5	0	57	28	39
2017	CS-03	6	36	42	8	9	0	42	17	36
2017	CS-04	14	50	32	5	0	0	64	5	22

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	26	34	19	14	6	2	1	61	20	124
2017	CS-02	41	28	15	13	0	0	3	71	13	39
2017	CS-03	17	42	25	8	9	0	0	58	17	36
2017	CS-04	9	37	14	32	9	0	0	46	41	22

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	69	19	6	2	2	1	89	4	124
2017	CS-02	62	26	10	0	3	0	87	3	39
2017	CS-03	67	22	3	6	0	3	91	6	36
2017	CS-04	77	14	9	0	0	0	91	0	22

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	81	11	1	2	1	2	2	96	3	124
2017	CS-02	82	13	0	0	3	3	0	97	3	39
2017	CS-03	78	11	3	9	0	0	0	89	9	36
2017	CS-04	91	5	0	0	0	0	5	100	0	22

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	68	23	8	1	1	90	2	124
2017	CS-02	74	15	8	3	0	90	3	39
2017	CS-03	58	30	8	0	3	89	3	36
2017	CS-04	64	27	9	0	0	91	0	22

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	62	23	9	5	1	1	85	6	123
2017	CS-02	58	21	13	5	0	3	81	5	38
2017	CS-03	58	25	11	3	3	0	83	6	36
2017	CS-04	59	27	5	9	0	0	86	9	22

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	54	19	7	2	1	1	16	88	3	123
2017	CS-02	66	8	3	3	0	0	21	94	3	39
2017	CS-03	47	30	3	0	3	3	14	93	4	36
2017	CS-04	46	32	9	5	0	0	9	85	5	22

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	72	14	4	4	2	1	2	89	7	124
2017	CS-02	66	18	5	3	5	0	3	87	8	39
2017	CS-03	69	14	3	6	3	3	3	88	9	36
2017	CS-04	77	9	5	5	0	0	5	91	5	22

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	23	8	2	5	3	84	8	124
2017	CS-02	51	33	10	0	0	5	89	0	39
2017	CS-03	55	28	11	0	3	3	86	3	36
2017	CS-04	91	5	0	0	0	5	100	0	22

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	53	25	14	4	2	2	80	6	124
2017	CS-02	54	18	18	5	3	3	74	8	39
2017	CS-03	50	28	17	0	3	3	80	3	36
2017	CS-04	41	36	14	9	0	0	77	9	22

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	10	29	40	16	3	1	40	19	124
2017	CS-02	10	41	34	13	3	0	51	15	39
2017	CS-03	11	19	56	11	0	3	31	11	36
2017	CS-04	9	14	45	18	14	0	23	32	22

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	6	17	48	22	8	30	23	124
2017	CS-02	8	10	51	21	10	31	18	39
2017	CS-03	3	17	47	25	8	33	19	36
2017	CS-04	9	23	41	23	5	28	32	22

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	21	28	19	19	9	4	22	78	124
2017	CS-02	28	20	10	23	10	8	31	69	39
2017	CS-03	11	30	25	28	3	3	11	89	36
2017	CS-04	18	32	27	9	9	5	19	81	22

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	15	92
2017	CS-02	4	24
2017	CS-03	16	31
2017	CS-04	12	17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	46	92
2017	CS-02	46	24
2017	CS-03	39	31
2017	CS-04	59	17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CS	12	92
2017	CS-02	17	24
2017	CS-03	6	31
2017	CS-04	12	17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CS	56	92
2017	CS-02	46	24
2017	CS-03	65	31
2017	CS-04	65	17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CS	4	92
2017	CS-02	8	24
2017	CS-03	3	31
2017	CS-04	0	17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CS	48	92
2017	CS-02	50	24
2017	CS-03	49	31
2017	CS-04	47	17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CS	7	36	25	12	4	16	92
2017	CS-02	4	21	33	13	0	29	24
2017	CS-03	10	45	23	13	3	6	31
2017	CS-04	0	47	18	6	12	18	17

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	11	24	20	17	13	2	13	41	35	93
2017	CS-02	8	32	16	12	20	0	12	45	36	25
2017	CS-03	3	20	29	19	10	0	19	28	36	31
2017	CS-04	23	24	18	23	6	0	6	50	31	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	1	14	11	17	45	1	11	17	71	93
2017	CS-02	0	24	0	16	52	0	8	26	74	25
2017	CS-03	0	10	16	19	42	0	13	11	70	31
2017	CS-04	6	6	12	29	41	0	6	12	75	17

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.