2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 54 0 8 0 0 0 92 8 13
2014 CH 37 42 13 5 3 0 0 79 8 38
2014 CH-03 50 38 6 0 6 0 0 88 6 16
2011 CH 52 17 17 7 7 0 0 70 13 46
2011 CH-02 41 0 41 6 12 0 0 41 18 17
2011 CH-03 56 28 6 6 6 0 0 83 11 18
2008 CH 35 39 13 7 7 0 0 74 13 46
2008 CH-02 12 59 12 12 6 0 0 71 18 17
2008 CH-03 44 33 11 0 11 0 0 78 11 18

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 46 0 0 8 0 0 92 8 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 77 23 0 0 0 0 0 100 0 13
2014 CH 55 34 5 5 0 0 0 89 5 38
2014 CH-03 56 38 6 0 0 0 0 94 0 16
2011 CH 72 17 9 2 0 0 0 89 2 46
2011 CH-02 47 29 24 0 0 0 0 76 0 17
2011 CH-03 89 6 0 6 0 0 0 94 6 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 46 0 8 0 0 0 92 8 13
2014 CH 40 42 8 8 3 0 0 82 11 38
2014 CH-03 56 31 13 0 0 0 0 88 0 16
2011 CH 59 26 9 2 4 0 0 85 7 46
2011 CH-02 35 29 24 0 12 0 0 65 12 17
2011 CH-03 72 22 0 6 0 0 0 94 6 18
2008 CH 43 37 9 7 4 0 0 80 11 46
2008 CH-02 24 47 12 12 6 0 0 71 18 17
2008 CH-03 56 28 11 6 0 0 0 83 6 18

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 38 8 8 8 0 0 77 15 13
2014 CH 18 37 21 16 5 3 0 57 22 38
2014 CH-03 25 38 25 13 0 0 0 63 13 16
2011 CH 24 39 17 13 4 2 0 64 18 46
2011 CH-02 24 12 18 29 12 6 0 38 44 17
2011 CH-03 22 61 11 6 0 0 0 83 6 18

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 31 23 0 8 0 0 69 8 13
2014 CH 18 45 16 16 5 0 0 63 21 38
2014 CH-03 25 44 25 6 0 0 0 69 6 16
2011 CH 26 39 11 20 4 0 0 65 24 46
2011 CH-02 24 24 12 29 12 0 0 47 41 17
2011 CH-03 28 50 11 11 0 0 0 78 11 18
2008 CH 20 46 17 11 7 0 0 65 17 46
2008 CH-02 6 35 18 24 18 0 0 41 41 17
2008 CH-03 33 44 17 6 0 0 0 78 6 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 31 23 0 8 0 0 69 8 13
2014 CH 21 31 16 13 13 5 0 55 28 38
2014 CH-03 25 38 13 19 6 0 0 63 25 16
2011 CH 24 28 24 7 15 2 0 53 22 46
2011 CH-02 12 6 47 0 35 0 0 18 35 17
2011 CH-03 39 39 0 17 6 0 0 78 22 18
2008 CH 22 33 17 15 9 4 0 57 25 46
2008 CH-02 18 12 24 18 24 6 0 31 44 17
2008 CH-03 28 39 17 11 0 6 0 71 12 18
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 46 8 0 8 0 0 85 8 13
2014 CH 50 31 5 11 3 0 0 82 13 38
2014 CH-03 63 13 13 6 6 0 0 75 13 16
2011 CH 37 33 9 13 7 2 0 71 20 46
2011 CH-02 18 35 18 24 6 0 0 53 29 17
2011 CH-03 44 33 6 6 11 0 0 78 17 18
2008 CH 43 37 13 2 4 0 0 80 7 46
2008 CH-02 24 35 24 6 12 0 0 59 18 17
2008 CH-03 61 28 11 0 0 0 0 89 0 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 31 15 0 8 0 0 77 8 13
2014 CH 45 26 13 11 3 3 0 73 14 38
2014 CH-03 50 31 6 6 6 0 0 81 13 16
2011 CH 30 39 24 2 4 0 0 70 7 46
2011 CH-02 24 35 24 6 12 0 0 59 18 17
2011 CH-03 33 44 22 0 0 0 0 78 0 18
2008 CH 37 39 9 4 11 0 0 76 15 46
2008 CH-02 24 29 18 6 24 0 0 53 29 17
2008 CH-03 33 50 6 6 6 0 0 83 11 18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 15 23 0 8 0 0 69 8 13
2014 CH 50 29 11 3 8 0 0 79 11 38
2014 CH-03 56 13 19 0 13 0 0 69 13 16

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 38 15 0 23 15 0 55 27 13
2014 CH 16 42 18 16 8 0 0 58 24 38
2014 CH-03 13 56 19 13 0 0 0 69 13 16
2011 CH 13 33 22 22 4 7 0 49 28 46
2011 CH-02 6 35 18 29 12 0 0 41 41 17
2011 CH-03 17 39 22 11 0 11 0 63 13 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 31 15 0 31 8 0 50 33 13
2014 CH 5 42 26 21 5 0 0 47 26 38
2014 CH-03 6 44 38 13 0 0 0 50 13 16
2011 CH 11 33 24 22 9 2 0 44 31 46
2011 CH-02 12 29 18 29 12 0 0 41 41 17
2011 CH-03 6 44 28 11 11 0 0 50 22 18
2008 CH 22 28 17 24 9 0 0 50 33 46
2008 CH-02 6 18 29 35 12 0 0 24 47 17
2008 CH-03 33 39 0 17 11 0 0 72 28 18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 8 23 23 31 0 0 23 54 13
2014 CH 3 34 24 21 18 0 0 37 39 38
2014 CH-03 0 44 25 13 19 0 0 44 31 16
2011 CH 9 26 30 26 9 0 0 35 35 46
2011 CH-02 12 24 18 35 12 0 0 35 47 17
2011 CH-03 6 28 39 17 11 0 0 33 28 18
2008 CH 2 28 15 43 11 0 0 30 54 46
2008 CH-02 0 18 24 41 18 0 0 18 59 17
2008 CH-03 6 28 11 44 11 0 0 33 56 18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 31 23 8 15 8 0 50 25 13
2014 CH 16 34 21 10 13 5 0 53 25 38
2014 CH-03 31 25 38 6 0 0 0 56 6 16
2011 CH 9 35 13 30 11 2 0 44 42 46
2011 CH-02 12 24 6 35 24 0 0 35 59 17
2011 CH-03 11 33 17 33 6 0 0 44 39 18
2008 CH 11 37 22 17 11 2 0 49 29 46
2008 CH-02 6 18 24 24 29 0 0 24 53 17
2008 CH-03 22 44 17 11 0 6 0 71 12 18

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 38 23 8 23 0 0 46 31 13
2014 CH 5 32 21 18 24 0 0 37 42 38
2014 CH-03 13 38 13 19 19 0 0 50 38 16
2011 CH 9 33 15 33 11 0 0 41 43 46
2011 CH-02 12 12 18 47 12 0 0 24 59 17
2011 CH-03 11 39 17 22 11 0 0 50 33 18
2008 CH 13 35 20 17 15 0 0 48 33 46
2008 CH-02 0 35 18 18 29 0 0 35 47 17
2008 CH-03 22 22 22 22 11 0 0 44 33 18
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 31 23 0 8 0 0 69 8 13
2014 CH 24 34 18 16 8 0 0 58 24 38
2014 CH-03 31 38 19 6 6 0 0 69 13 16
2011 CH 13 41 20 11 15 0 0 54 26 46
2011 CH-02 12 29 24 18 18 0 0 41 35 17
2011 CH-03 17 44 17 6 17 0 0 61 22 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 46 0 15 0 0 0 85 15 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 31 15 8 0 15 31 0 67 22 13
2014 CH 8 34 13 21 18 3 3 45 42 38
2014 CH-03 13 38 13 19 13 6 0 53 33 16

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 31 15 0 8 0 0 77 8 13
2014 CH 34 45 8 5 8 0 0 79 13 38
2014 CH-03 44 31 6 0 19 0 0 75 19 16
2011 CH 30 35 20 11 4 0 0 65 15 46
2011 CH-02 35 24 18 18 6 0 0 59 24 17
2011 CH-03 33 33 22 6 6 0 0 67 11 18
2008 CH 30 37 17 9 7 0 0 67 15 46
2008 CH-02 24 29 24 6 18 0 0 53 24 17
2008 CH-03 28 44 17 11 0 0 0 72 11 18

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 CH 19 33 10 19 10 5 5 58 32 21
2014 CH-03 30 20 10 10 20 10 0 56 33 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 31 15 0 8 0 0 77 8 13
2014 CH 34 45 13 5 3 0 0 79 8 38
2014 CH-03 31 44 19 6 0 0 0 75 6 16
2011 CH 33 48 9 11 0 0 0 80 11 46
2011 CH-02 24 35 18 24 0 0 0 59 24 17
2011 CH-03 33 56 6 6 0 0 0 89 6 18
2008 CH 28 41 15 7 9 0 0 70 15 46
2008 CH-02 18 47 18 6 12 0 0 65 18 17
2008 CH-03 22 50 11 11 6 0 0 72 17 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 15 8 15 8 15 0 64 27 13
2014 CH 29 37 11 13 11 0 0 66 24 38
2014 CH-03 38 38 6 13 6 0 0 75 19 16
2011 CH 35 35 17 2 9 2 0 71 11 46
2011 CH-02 18 24 35 6 18 0 0 41 24 17
2011 CH-03 44 44 6 0 6 0 0 89 6 18
2008 CH 39 30 7 11 13 0 0 70 24 46
2008 CH-02 18 24 12 18 29 0 0 41 47 17
2008 CH-03 39 44 0 11 6 0 0 83 17 18

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 23 8 23 8 0 0 62 31 13
2014 CH 16 47 11 13 13 0 0 63 26 38
2014 CH-03 13 44 0 25 19 0 0 56 44 16
2011 CH 22 28 20 22 9 0 0 50 30 46
2011 CH-02 12 18 29 24 18 0 0 29 41 17
2011 CH-03 22 33 11 28 6 0 0 56 33 18
2008 CH 11 54 15 11 9 0 0 65 20 46
2008 CH-02 0 59 6 18 18 0 0 59 35 17
2008 CH-03 11 50 28 6 6 0 0 61 11 18

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 31 15 8 0 0 0 77 8 13
2014 CH 37 45 16 3 0 0 0 82 3 38
2014 CH-03 38 50 13 0 0 0 0 88 0 16
2011 CH 61 26 7 7 0 0 0 87 7 46
2011 CH-02 35 35 12 18 0 0 0 71 18 17
2011 CH-03 78 17 6 0 0 0 0 94 0 18
2008 CH 50 33 9 7 0 2 0 84 7 46
2008 CH-02 35 35 18 12 0 0 0 71 12 17
2008 CH-03 56 33 6 0 0 6 0 94 0 18

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 46 0 0 8 0 0 92 8 13
2014 CH 39 47 13 0 0 0 0 87 0 38
2014 CH-03 50 44 6 0 0 0 0 94 0 16
2011 CH 57 37 7 0 0 0 0 93 0 46
2011 CH-02 47 41 12 0 0 0 0 88 0 17
2011 CH-03 72 22 6 0 0 0 0 94 0 18
2008 CH 46 41 7 4 2 0 0 87 7 46
2008 CH-02 41 35 6 12 6 0 0 76 18 17
2008 CH-03 50 44 6 0 0 0 0 94 0 18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 31 8 8 31 0 0 54 38 13
2014 CH 11 37 18 13 18 3 0 49 32 38
2014 CH-03 13 31 38 6 13 0 0 44 19 16
2011 CH 15 20 24 28 13 0 0 35 41 46
2011 CH-02 6 24 6 41 24 0 0 29 65 17
2011 CH-03 17 11 39 28 6 0 0 28 33 18
2008 CH 17 37 22 11 13 0 0 54 24 46
2008 CH-02 6 12 35 18 29 0 0 18 47 17
2008 CH-03 28 50 11 6 6 0 0 78 11 18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 31 8 8 38 0 0 46 46 13
2014 CH 13 29 16 13 26 3 0 43 40 38
2014 CH-03 13 50 25 6 6 0 0 63 13 16
2011 CH 26 20 15 24 13 2 0 47 38 46
2011 CH-02 18 12 18 24 24 6 0 31 50 17
2011 CH-03 33 28 11 22 6 0 0 61 28 18
2008 CH 24 37 17 9 13 0 0 61 22 46
2008 CH-02 6 29 29 6 29 0 0 35 35 17
2008 CH-03 44 28 17 11 0 0 0 72 11 18

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 23 8 8 8 0 0 77 15 13
2014 CH 18 50 5 18 5 3 0 70 24 38
2014 CH-03 25 44 0 31 0 0 0 69 31 16
2011 CH 33 46 9 11 0 0 2 80 11 46
2011 CH-02 18 41 18 18 0 0 6 63 19 17
2011 CH-03 44 44 6 6 0 0 0 89 6 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 62 23 8 8 0 0 0 85 8 13
2014 CH 24 55 11 8 3 0 0 79 11 38
2014 CH-03 38 44 13 6 0 0 0 81 6 16

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 31 8 0 8 0 0 85 8 13
2014 CH 26 31 24 11 5 3 0 59 16 38
2014 CH-03 38 25 19 13 6 0 0 63 19 16
2011 CH 28 43 15 9 4 0 0 72 13 46
2011 CH-02 18 35 24 12 12 0 0 53 24 17
2011 CH-03 39 61 0 0 0 0 0 100 0 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 46 0 15 8 8 0 75 25 13

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 54 0 8 0 0 0 92 8 13
2014 CH 42 45 5 5 3 0 0 87 8 38
2014 CH-03 50 44 0 6 0 0 0 94 6 16
2011 CH 41 35 15 7 0 2 0 78 7 46
2011 CH-02 35 29 18 18 0 0 0 65 18 17
2011 CH-03 44 33 17 0 0 6 0 82 0 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 31 0 15 0 0 0 85 15 13
2014 CH 16 26 11 5 26 3 13 50 38 38
2014 CH-03 31 25 13 6 25 0 0 56 31 16
2011 CH 22 24 11 22 15 0 7 49 40 46
2011 CH-02 18 6 12 29 24 0 12 27 60 17
2011 CH-03 28 39 6 11 11 0 6 71 24 18
2008 CH 24 22 17 11 17 2 7 50 31 46
2008 CH-02 18 18 18 6 29 6 6 40 40 17
2008 CH-03 28 28 11 11 17 0 6 59 29 18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 23 15 8 0 0 0 77 8 13
2014 CH 31 29 32 3 5 0 0 60 8 38
2014 CH-03 31 38 19 6 6 0 0 69 13 16
2011 CH 22 35 28 11 4 0 0 57 15 46
2011 CH-02 29 47 18 6 0 0 0 76 6 17
2011 CH-03 28 28 33 11 0 0 0 56 11 18
2008 CH 15 37 30 17 0 0 0 52 17 46
2008 CH-02 18 41 24 18 0 0 0 59 18 17
2008 CH-03 11 44 28 17 0 0 0 56 17 18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 23 15 15 0 0 0 69 15 13
2014 CH 66 21 3 5 3 3 0 89 8 38
2014 CH-03 69 31 0 0 0 0 0 100 0 16
2011 CH 59 22 9 7 2 0 2 82 9 46
2011 CH-02 47 18 12 18 6 0 0 65 24 17
2011 CH-03 67 28 6 0 0 0 0 94 0 18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CH 23 62 15 13
2014 CH 11 40 50 38
2014 CH-03 6 50 44 16
2011 CH 11 50 39 46
2011 CH-02 12 29 59 17
2011 CH-03 11 72 17 18
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 38 0 8 0 0 0 92 8 13
2014 CH 34 34 18 11 3 0 0 69 13 38
2014 CH-03 56 19 19 6 0 0 0 75 6 16
2011 CH 30 59 2 7 0 2 0 91 7 46
2011 CH-02 24 47 6 18 0 6 0 75 19 17
2011 CH-03 39 61 0 0 0 0 0 100 0 18
2008 CH 41 43 11 0 4 0 0 85 4 46
2008 CH-02 18 65 6 0 12 0 0 82 12 17
2008 CH-03 61 22 17 0 0 0 0 83 0 18

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 54 15 8 8 0 0 69 15 13
2014 CH 18 45 24 5 8 0 0 63 13 38
2014 CH-03 25 50 13 13 0 0 0 75 13 16
2011 CH 17 48 20 11 4 0 0 65 15 46
2011 CH-02 24 29 24 12 12 0 0 53 24 17
2011 CH-03 11 61 17 11 0 0 0 72 11 18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 23 38 23 15 0 0 38 23 13
2014 CH 3 18 47 24 3 3 3 28 22 38
2014 CH-03 6 13 44 31 6 0 0 38 19 16
2011 CH 9 22 39 20 9 0 2 29 31 46
2011 CH-02 12 18 35 12 18 0 6 31 31 17
2011 CH-03 11 22 39 28 0 0 0 28 33 18
2008 CH 4 35 41 17 0 2 0 18 40 46
2008 CH-02 0 41 35 24 0 0 0 24 41 17
2008 CH-03 11 22 44 17 0 6 0 18 35 18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 15 15 23 38 0 0 62 23 13
2014 CH 8 21 37 29 3 0 3 32 30 38
2014 CH-03 19 19 38 19 6 0 0 25 38 16
2011 CH 4 33 28 20 11 2 2 32 39 46
2011 CH-02 0 41 24 18 12 0 6 31 44 17
2011 CH-03 6 17 44 17 17 0 0 33 22 18
2008 CH 9 22 35 24 7 2 2 32 32 46
2008 CH-02 0 24 47 6 18 6 0 25 25 17
2008 CH-03 17 11 33 33 0 0 6 35 29 18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 15 38 8 15 0 0 23 38 13
2014 CH 30 27 27 14 0 0 3 14 58 37
2014 CH-03 19 38 25 19 0 0 0 19 56 16
2011 CH 24 20 35 20 0 0 2 20 44 46
2011 CH-02 12 18 47 18 0 0 6 19 31 17
2011 CH-03 33 17 28 22 0 0 0 22 50 18
2008 CH 13 43 33 9 2 0 0 11 57 46
2008 CH-02 6 53 35 6 0 0 0 6 59 17
2008 CH-03 17 50 17 11 6 0 0 17 67 18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 15 31 38 15 0 0 54 15 13
2014 CH 3 11 40 37 8 0 3 46 14 38
2014 CH-03 6 19 31 38 6 0 0 44 25 16
2011 CH 4 7 52 22 11 2 2 34 11 46
2011 CH-02 0 0 59 12 24 0 6 38 0 17
2011 CH-03 11 11 44 28 6 0 0 33 22 18
2008 CH 2 15 54 24 4 0 0 28 17 46
2008 CH-02 6 6 59 24 6 0 0 29 12 17
2008 CH-03 0 17 44 33 6 0 0 39 17 18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 38 23 8 23 0 0 31 46 13
2014 CH 21 37 34 8 0 0 0 8 58 38
2014 CH-03 19 50 25 6 0 0 0 6 69 16
2011 CH 26 28 26 13 4 0 2 18 56 46
2011 CH-02 12 35 18 18 12 0 6 31 50 17
2011 CH-03 28 22 33 17 0 0 0 17 50 18
2008 CH 15 39 30 15 0 0 0 15 54 46
2008 CH-02 12 35 29 24 0 0 0 24 47 17
2008 CH-03 17 39 33 11 0 0 0 11 56 18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 8 23 38 31 0 0 69 8 13
2014 CH 5 8 26 39 18 0 3 59 14 38
2014 CH-03 6 6 25 50 13 0 0 63 13 16
2011 CH 4 15 28 22 24 0 7 49 21 46
2011 CH-02 0 12 18 24 35 0 12 67 13 17
2011 CH-03 6 17 33 28 17 0 0 44 22 18
2008 CH 11 13 35 35 4 0 2 40 24 46
2008 CH-02 12 12 29 41 6 0 0 47 24 17
2008 CH-03 11 11 33 33 6 0 6 41 24 18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 23 46 15 8 0 0 23 31 13
2014 CH 18 42 24 11 0 3 3 11 64 38
2014 CH-03 31 25 38 6 0 0 0 6 56 16

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 15 0 8 8 15 0 82 18 13
2014 CH 45 34 8 8 5 0 0 79 13 38
2014 CH-03 50 25 6 13 6 0 0 75 19 16

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 23 0 15 8 0 0 77 23 13
2014 CH 21 58 11 3 8 0 0 79 11 38
2014 CH-03 13 56 25 6 0 0 0 69 6 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 31 38 15 0 0 15 0 82 0 13
2014 CH 32 60 5 0 3 0 0 92 3 38
2014 CH-03 38 56 6 0 0 0 0 94 0 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 38 0 8 8 8 0 83 17 13
2014 CH 37 50 8 0 3 3 0 89 3 38
2014 CH-03 56 44 0 0 0 0 0 100 0 16
2011 CH 24 46 15 11 4 0 0 70 15 46
2011 CH-02 18 35 18 18 12 0 0 53 29 17
2011 CH-03 39 44 11 6 0 0 0 83 6 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 54 23 8 8 8 0 0 77 15 13
2014 CH 37 50 11 0 3 0 0 87 3 38
2014 CH-03 38 56 6 0 0 0 0 94 0 16
2011 CH 28 35 22 11 0 4 0 66 11 46
2011 CH-02 12 35 24 24 0 6 0 50 25 17
2011 CH-03 44 33 17 6 0 0 0 78 6 18
2008 CH 28 50 4 11 7 0 0 78 17 46
2008 CH-02 18 47 0 24 12 0 0 65 35 17
2008 CH-03 39 44 6 6 6 0 0 83 11 18

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 46 0 0 15 15 0 82 18 13
2014 CH 18 45 16 13 5 0 3 65 19 38
2014 CH-03 13 38 19 19 6 0 6 53 27 16

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 31 8 8 8 0 0 77 15 13
2014 CH 34 55 8 0 3 0 0 90 3 38
2014 CH-03 50 44 6 0 0 0 0 94 0 16
2011 CH 39 43 2 11 2 2 0 84 13 46
2011 CH-02 24 41 0 24 6 6 0 69 31 17
2011 CH-03 56 33 6 6 0 0 0 89 6 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 38 0 15 8 0 0 77 23 13
2014 CH 37 37 5 8 10 3 0 76 19 38
2014 CH-03 44 38 6 0 6 6 0 87 7 16
2011 CH 28 30 15 17 4 2 2 61 23 46
2011 CH-02 18 29 12 29 6 6 0 50 38 17
2011 CH-03 44 39 11 0 0 0 6 88 0 18
2008 CH 22 48 13 9 9 0 0 70 17 46
2008 CH-02 12 35 18 12 24 0 0 47 35 17
2008 CH-03 33 50 11 6 0 0 0 83 6 18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 31 31 23 0 8 8 0 67 8 13
2014 CH 18 37 26 5 8 3 3 58 14 38
2014 CH-03 31 25 25 0 13 6 0 60 13 16
2011 CH 15 33 22 17 7 7 0 51 26 46
2011 CH-02 6 29 24 24 12 6 0 38 38 17
2011 CH-03 22 39 17 11 6 6 0 65 18 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 15 8 15 8 15 0 64 27 13
2014 CH 11 42 11 13 18 3 3 56 33 38
2014 CH-03 25 50 6 13 6 0 0 75 19 16
2011 CH 7 35 13 24 13 7 2 45 40 46
2011 CH-02 6 12 12 35 24 12 0 20 67 17
2011 CH-03 6 61 11 11 6 6 0 71 18 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 38 0 8 8 0 0 85 15 13
2014 CH 18 53 8 16 5 0 0 71 21 38
2014 CH-03 25 38 0 25 13 0 0 63 38 16
2011 CH 22 41 7 22 9 0 0 63 30 46
2011 CH-02 24 41 0 24 12 0 0 65 35 17
2011 CH-03 28 33 17 11 11 0 0 61 22 18
2008 CH 33 65 0 2 0 0 0 98 2 46
2008 CH-02 35 65 0 0 0 0 0 100 0 17
2008 CH-03 33 61 0 6 0 0 0 94 6 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 62 15 8 8 8 0 0 77 15 13
2014 CH 53 29 8 5 5 0 0 82 11 38
2014 CH-03 50 31 0 6 13 0 0 81 19 16
2011 CH 30 52 2 9 7 0 0 83 15 46
2011 CH-02 18 47 0 18 18 0 0 65 35 17
2011 CH-03 39 56 0 6 0 0 0 94 6 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 62 38 0 0 0 0 0 100 0 13
2014 CH 58 34 3 5 0 0 0 92 5 38
2014 CH-03 63 31 0 6 0 0 0 94 6 16

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 69 23 0 0 0 0 8 100 0 13
2014 CH 68 18 8 5 0 0 0 87 5 38
2014 CH-03 69 19 6 6 0 0 0 88 6 16
2011 CH 50 30 7 11 2 0 0 80 13 46
2011 CH-02 35 59 0 6 0 0 0 94 6 17
2011 CH-03 50 17 11 17 6 0 0 67 22 18
2008 CH 61 26 9 4 0 0 0 87 4 46
2008 CH-02 41 41 12 6 0 0 0 82 6 17
2008 CH-03 78 11 6 6 0 0 0 89 6 18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 77 8 8 0 0 0 8 92 0 13
2014 CH 68 24 0 5 3 0 0 92 8 38
2014 CH-03 63 19 0 13 6 0 0 81 19 16
2011 CH 52 33 2 7 7 0 0 85 13 46
2011 CH-02 53 47 0 0 0 0 0 100 0 17
2011 CH-03 50 17 0 17 17 0 0 67 33 18
2008 CH 61 26 7 4 2 0 0 87 7 46
2008 CH-02 41 29 18 12 0 0 0 71 12 17
2008 CH-03 83 11 0 0 6 0 0 94 6 18

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 85 8 0 0 0 0 8 100 0 13
2014 CH 82 8 3 3 3 0 3 92 5 38
2014 CH-03 88 6 0 0 6 0 0 94 6 16
2011 CH 65 13 13 7 0 0 2 80 7 46
2011 CH-02 53 12 29 0 0 0 6 69 0 17
2011 CH-03 72 11 6 11 0 0 0 83 11 18
2008 CH 72 15 0 2 2 0 9 95 5 46
2008 CH-02 65 24 0 0 6 0 6 94 6 17
2008 CH-03 83 6 0 0 0 0 11 100 0 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 92 0 0 0 0 0 8 100 0 13
2014 CH 92 5 0 0 0 0 3 100 0 38
2014 CH-03 100 0 0 0 0 0 0 100 0 16
2011 CH 74 13 4 4 0 0 4 91 5 46
2011 CH-02 53 24 12 0 0 0 12 87 0 17
2011 CH-03 78 11 0 11 0 0 0 89 11 18
2008 CH 83 9 0 0 2 0 7 98 2 46
2008 CH-02 71 12 0 0 6 0 12 93 7 17
2008 CH-03 89 6 0 0 0 0 6 100 0 18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 77 15 0 0 0 0 8 100 0 13
2014 CH 69 21 0 0 3 0 8 97 3 38
2014 CH-03 75 19 0 0 0 0 6 100 0 16

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 77 8 8 0 0 0 8 92 0 13
2014 CH 69 16 8 0 3 5 0 89 3 38
2014 CH-03 69 19 6 0 6 0 0 88 6 16
2011 CH 57 15 20 7 0 0 2 73 7 46
2011 CH-02 35 24 35 0 0 0 6 63 0 17
2011 CH-03 61 11 11 17 0 0 0 72 17 18
2008 CH 59 20 17 2 0 0 2 80 2 46
2008 CH-02 29 35 24 6 0 0 6 69 6 17
2008 CH-03 72 17 11 0 0 0 0 89 0 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 15 0 0 15 46 8 67 33 13
2014 CH 18 32 13 5 16 11 5 59 25 38
2014 CH-03 13 31 31 0 6 13 6 54 8 16

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 31 23 0 8 15 0 64 9 13
2014 CH 32 37 13 5 11 0 3 70 16 38
2014 CH-03 38 44 6 6 6 0 0 81 13 16
2011 CH 20 52 15 4 4 4 0 75 9 46
2011 CH-02 18 35 35 6 6 0 0 53 12 17
2011 CH-03 17 67 6 6 6 0 0 83 11 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CH 0 100 13
2014 CH 13 87 38

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 8 15 8 0 38 15 50 17 13
2014 CH 16 29 16 0 3 24 13 71 4 38
2014 CH-03 19 38 13 0 0 19 13 82 0 16

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 23 23 0 0 31 0 67 0 13
2014 CH 24 45 21 0 3 5 3 74 3 38
2014 CH-03 38 38 19 0 0 0 6 80 0 16
2011 CH 28 33 20 11 0 9 0 67 12 46
2011 CH-02 18 12 35 24 0 12 0 33 27 17
2011 CH-03 33 44 17 6 0 0 0 78 6 18

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 31 62 8 0 0 0 0 92 0 13
2014 CH 26 58 8 8 0 0 0 84 8 38
2014 CH-03 31 50 6 13 0 0 0 81 13 16
2011 CH 13 76 7 4 0 0 0 89 4 46
2011 CH-02 6 82 0 12 0 0 0 88 12 17
2011 CH-03 17 67 17 0 0 0 0 83 0 18
2008 CH 30 54 11 4 0 0 0 85 4 46
2008 CH-02 18 53 18 12 0 0 0 71 12 17
2008 CH-03 33 61 6 0 0 0 0 94 0 18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 15 15 8 15 46 0 29 43 13
2014 CH 3 21 29 16 5 16 11 32 29 38
2014 CH-03 0 19 38 13 0 19 13 27 18 16
2011 CH 4 24 30 4 11 22 4 38 21 46
2011 CH-02 6 6 35 6 18 24 6 17 33 17
2011 CH-03 0 44 17 6 6 22 6 62 15 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 31 46 0 15 0 8 0 83 17 13
2014 CH 40 39 18 0 0 3 0 81 0 38
2014 CH-03 44 31 19 0 0 6 0 80 0 16
2011 CH 39 41 11 2 2 4 0 84 5 46
2011 CH-02 24 35 18 6 6 12 0 67 13 17
2011 CH-03 50 44 6 0 0 0 0 94 0 18
2008 CH 41 43 7 2 2 4 0 89 5 46
2008 CH-02 24 53 0 6 6 12 0 87 13 17
2008 CH-03 39 56 6 0 0 0 0 94 0 18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 38 15 8 0 15 0 73 9 13
2014 CH 24 37 21 10 0 8 0 66 11 38
2014 CH-03 31 31 25 6 0 6 0 67 7 16
2011 CH 28 39 17 7 0 9 0 74 7 46
2011 CH-02 12 29 35 12 0 12 0 47 13 17
2011 CH-03 39 44 6 6 0 6 0 88 6 18
2008 CH 30 43 15 9 0 2 0 76 9 46
2008 CH-02 18 41 24 12 0 6 0 63 13 17
2008 CH-03 44 39 11 6 0 0 0 83 6 18
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 62 0 31 0 8 0 0 62 8 13

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 62 15 15 0 8 0 0 77 8 13

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 54 8 8 8 0 0 77 15 13

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 31 31 8 8 23 0 0 62 31 13

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 31 38 8 8 0 8 42 17 13

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 0 54 15 15 0 0 15 31 13

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 23 23 23 0 0 8 50 25 13

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 15 15 46 23 0 0 0 31 23 13

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 31 15 0 0 0 8 83 0 13

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 38 23 15 0 0 0 62 15 13

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 23 15 15 0 0 0 69 15 13

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 31 31 0 0 0 0 69 0 13

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 38 23 0 0 0 0 77 0 13

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 38 46 15 0 0 0 0 85 0 13

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 77 15 8 0 0 0 0 92 0 13

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 69 23 8 0 0 0 0 92 0 13

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 62 31 0 8 0 0 0 92 8 13

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 58 25 8 0 8 0 0 83 8 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 46 23 8 0 8 0 15 82 9 13

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 92 0 0 0 0 0 8 100 0 13

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 77 8 0 0 0 8 8 100 0 13

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 77 15 8 0 0 0 0 92 0 13

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 46 31 8 8 0 0 54 15 13

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 8 8 69 8 8 0 0 15 15 13
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 23 46 23 0 8 0 0 23 77 13

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CH 20 10

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CH 20 10

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CH 10 10

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CH 70 10

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CH 0 10

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CH 30 10

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CH 0 60 20 20 0 0 10

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 20 0 20 40 0 20 25 75 10

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CH 0 10 0 30 60 0 0 10 90 10
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