2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	31	51	10	5	4	0	81	9	124
2017	BI-02	26	57	6	6	6	0	82	12	35
2017	BI-03	31	49	12	4	4	0	81	8	51
2014	BI	27	50	12	7	4	0	77	11	531
2014	BI-02	29	50	10	8	3	0	80	11	187
2014	BI-03	27	52	12	5	4	0	78	9	195
2014	BI-04	23	45	17	8	6	0	68	15	94
2014	BI-05	30	56	9	5	0	0	86	5	43
2011	BI	31	43	15	6	4	0	74	11	514
2011	BI-02	26	46	19	5	4	0	72	9	183
2011	BI-03	32	43	14	7	4	1	76	11	185
2011	BI-04	35	37	16	6	5	0	72	12	94
2011	BI-05	32	53	5	5	5	0	84	11	38
2008	BI	28	44	10	11	6	1	73	17	353
2008	BI-02	25	51	9	11	4	0	76	15	108
2008	BI-03	27	41	13	11	7	1	69	19	136
2008	BI-04	36	40	5	13	4	1	77	18	75
2008	BI-05	20	65	5	5	5	0	85	10	20

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	26	40	10	16	7	1	66	23	123
2017	BI-02	20	31	14	20	15	0	51	35	35
2017	BI-03	27	43	10	18	2	0	71	20	51

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	51	37	8	2	2	0	0	88	4	124
2017	BI-02	40	48	6	3	3	0	0	88	6	35
2017	BI-03	65	21	10	2	2	0	0	86	4	51
2014	BI	54	38	5	2	1	0	0	92	3	530
2014	BI-02	53	39	6	1	1	0	0	92	2	186
2014	BI-03	55	37	5	2	1	1	0	92	3	195
2014	BI-04	51	38	4	5	1	0	0	89	6	94
2014	BI-05	58	37	2	2	0	0	0	95	2	43
2011	BI	52	38	7	3	0	0	0	90	3	513
2011	BI-02	48	43	8	1	0	0	0	91	1	183
2011	BI-03	54	36	5	3	1	1	1	91	3	184
2011	BI-04	51	34	10	4	1	0	0	85	5	94
2011	BI-05	58	37	3	3	0	0	0	95	3	38

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	35	44	15	3	3	0	79	6	124
2017	BI-02	26	54	14	3	3	0	80	6	35
2017	BI-03	47	33	12	6	2	0	80	8	51
2014	BI	35	45	11	6	3	0	80	9	531
2014	BI-02	35	45	12	6	2	0	80	8	187
2014	BI-03	37	48	9	4	3	0	85	6	195
2014	BI-04	32	45	12	7	4	0	77	12	94
2014	BI-05	39	40	9	7	2	2	81	9	43
2011	BI	35	47	10	5	3	0	82	8	514
2011	BI-02	32	49	14	4	1	0	81	5	183
2011	BI-03	36	47	7	7	3	1	83	10	185
2011	BI-04	37	44	13	2	4	0	81	6	94
2011	BI-05	34	55	5	0	5	0	89	5	38
2008	BI	35	46	9	6	3	1	82	9	353
2008	BI-02	32	52	10	4	2	0	84	6	108
2008	BI-03	39	41	10	6	4	1	81	10	136
2008	BI-04	40	43	5	8	3	1	84	11	75
2008	BI-05	25	60	5	10	0	0	85	10	20

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	41	21	11	5	1	63	16	123
2017	BI-02	21	35	23	18	3	0	56	21	34
2017	BI-03	23	49	18	8	2	0	72	10	51
2014	BI	24	41	17	12	6	0	65	18	531
2014	BI-02	27	37	18	11	7	0	64	18	187
2014	BI-03	24	43	16	12	5	0	67	17	195
2014	BI-04	21	41	17	13	8	0	63	20	94
2014	BI-05	23	49	12	12	2	2	73	14	43
2011	BI	25	36	22	12	3	1	62	16	515
2011	BI-02	28	33	24	13	2	1	61	15	184
2011	BI-03	22	42	20	11	3	1	65	15	185
2011	BI-04	23	33	23	13	3	4	59	17	94
2011	BI-05	29	29	26	8	8	0	58	16	38

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	41	21	11	8	0	60	19	123
2017	BI-02	18	32	23	17	9	0	50	27	34
2017	BI-03	22	49	16	10	4	0	70	14	51
2014	BI	22	42	15	14	7	0	64	21	531
2014	BI-02	24	36	18	14	7	0	60	21	187
2014	BI-03	23	46	15	12	5	0	68	17	195
2014	BI-04	18	44	13	16	10	0	62	26	94
2014	BI-05	26	46	7	17	5	0	72	21	43
2011	BI	23	38	19	14	5	0	62	19	515
2011	BI-02	20	39	23	14	3	1	60	17	184
2011	BI-03	24	41	16	13	5	1	66	18	185
2011	BI-04	20	40	16	18	5	0	61	23	94
2011	BI-05	34	26	18	13	8	0	61	21	38
2008	BI	18	44	16	14	8	0	62	22	352
2008	BI-02	17	47	18	13	6	0	64	19	107
2008	BI-03	20	46	13	13	8	0	66	21	136
2008	BI-04	19	40	16	17	7	1	59	24	75
2008	BI-05	15	20	35	20	10	0	35	30	20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	27	22	18	8	5	0	50	27	123
2017	BI-02	18	15	26	29	9	3	0	33	40	34
2017	BI-03	23	31	20	16	6	4	0	57	23	51
2014	BI	19	28	22	16	10	5	0	49	28	531
2014	BI-02	18	30	20	17	12	2	0	50	30	187
2014	BI-03	18	24	23	19	9	7	0	45	30	195
2014	BI-04	17	30	24	12	11	6	0	50	24	94
2014	BI-05	21	39	19	9	7	5	0	63	17	43
2011	BI	20	30	18	18	8	6	0	53	28	515
2011	BI-02	21	27	15	22	7	8	0	52	31	184
2011	BI-03	17	34	19	18	8	4	1	53	27	185
2011	BI-04	20	30	17	15	11	6	1	54	28	94
2011	BI-05	21	29	24	18	3	5	0	53	22	38
2008	BI	16	30	21	16	10	7	0	49	28	352
2008	BI-02	15	32	19	18	12	5	0	50	31	108
2008	BI-03	16	32	22	13	10	8	0	52	24	136
2008	BI-04	18	30	23	18	7	5	0	50	26	74
2008	BI-05	15	20	25	40	0	0	0	35	40	20

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	42	36	9	6	4	2	1	80	11	123
2017	BI-02	35	29	9	12	9	3	3	68	22	34
2017	BI-03	45	37	8	6	0	4	0	86	6	51
2014	BI	42	31	13	7	4	2	1	75	11	531
2014	BI-02	36	39	12	7	4	3	0	76	12	187
2014	BI-03	46	27	16	6	4	1	1	74	10	195
2014	BI-04	48	27	11	7	4	2	1	77	12	94
2014	BI-05	37	37	9	7	2	5	2	80	10	43
2011	BI	40	33	13	8	4	2	1	75	12	514
2011	BI-02	34	34	16	9	4	2	1	70	13	184
2011	BI-03	47	32	9	6	4	1	1	80	10	185
2011	BI-04	39	32	13	9	4	3	0	73	13	93
2011	BI-05	42	39	13	3	3	0	0	82	5	38
2008	BI	33	36	11	7	6	7	0	74	14	352
2008	BI-02	31	36	15	7	5	6	1	71	13	107
2008	BI-03	36	33	6	8	8	9	0	76	18	136
2008	BI-04	29	40	12	8	7	4	0	72	15	75
2008	BI-05	30	30	25	0	0	15	0	71	0	20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	39	39	8	5	7	1	1	80	12	122
2017	BI-02	27	38	17	3	12	0	3	66	16	34
2017	BI-03	48	32	6	10	2	2	0	82	12	50
2014	BI	41	36	9	9	4	1	0	77	13	531
2014	BI-02	34	42	9	9	4	1	1	78	13	187
2014	BI-03	43	34	11	7	4	0	0	78	11	195
2014	BI-04	45	31	7	10	5	1	1	77	15	94
2014	BI-05	51	26	2	14	5	2	0	79	19	43
2011	BI	37	36	10	11	4	1	0	74	16	514
2011	BI-02	35	33	15	13	3	1	1	69	16	184
2011	BI-03	42	38	5	9	4	1	0	81	14	185
2011	BI-04	29	43	9	15	3	1	0	73	18	93
2011	BI-05	42	34	11	5	8	0	0	76	13	38
2008	BI	30	38	13	11	6	1	0	70	18	351
2008	BI-02	26	36	18	16	3	1	0	63	19	107
2008	BI-03	33	36	11	10	8	2	0	70	18	135
2008	BI-04	33	41	7	9	9	0	0	75	19	75
2008	BI-05	25	55	10	10	0	0	0	80	10	20

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	45	29	7	11	6	2	0	75	17	123
2017	BI-02	35	23	12	12	12	6	0	62	25	34
2017	BI-03	53	29	4	14	0	0	0	83	14	51
2014	BI	46	29	10	9	6	1	1	76	15	531
2014	BI-02	37	36	12	6	8	0	0	74	14	187
2014	BI-03	51	27	9	8	4	1	1	79	12	195
2014	BI-04	49	20	8	14	5	1	2	71	20	94
2014	BI-05	56	28	5	9	2	0	0	84	12	43

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	14	25	23	16	13	8	42	32	123
2017	BI-02	9	26	29	15	6	15	41	25	34
2017	BI-03	15	26	27	14	10	8	45	26	51
2014	BI	22	35	16	12	7	8	62	21	530
2014	BI-02	20	37	17	12	6	7	62	20	187
2014	BI-03	23	35	15	11	5	10	65	18	195
2014	BI-04	21	34	14	14	13	4	58	28	94
2014	BI-05	21	37	19	9	7	7	62	18	43
2011	BI	19	32	20	10	9	10	57	21	514
2011	BI-02	21	34	19	9	8	8	60	19	183
2011	BI-03	23	27	19	10	9	12	57	21	185
2011	BI-04	11	32	26	10	11	12	48	23	94
2011	BI-05	16	39	18	16	5	5	58	22	38

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	10	36	23	16	15	2	46	31	123
2017	BI-02	6	35	29	18	6	6	43	25	34
2017	BI-03	12	39	25	12	12	0	51	24	51
2014	BI	14	36	18	19	10	3	51	30	531
2014	BI-02	16	32	21	20	9	3	49	30	187
2014	BI-03	11	41	17	18	8	5	55	27	195
2014	BI-04	14	33	15	20	17	1	47	38	94
2014	BI-05	16	37	21	19	7	0	53	26	43
2011	BI	13	35	22	16	12	2	49	29	515
2011	BI-02	15	35	25	12	10	2	52	23	184
2011	BI-03	15	41	16	15	12	2	56	27	185
2011	BI-04	6	24	27	27	16	0	31	43	94
2011	BI-05	18	29	24	16	11	3	49	27	38
2008	BI	11	29	22	18	17	3	41	36	352
2008	BI-02	16	26	23	17	14	4	44	32	107
2008	BI-03	10	33	18	18	17	4	45	36	136
2008	BI-04	8	25	28	21	17	0	33	39	75
2008	BI-05	5	30	25	20	20	0	35	40	20

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	8	24	23	22	14	9	36	39	123
2017	BI-02	3	23	29	23	9	12	30	37	34
2017	BI-03	12	27	24	18	10	10	43	30	51
2014	BI	9	28	23	23	12	5	39	36	530
2014	BI-02	12	28	23	23	9	6	43	33	186
2014	BI-03	8	31	24	21	9	7	42	32	195
2014	BI-04	5	21	24	25	21	2	27	48	94
2014	BI-05	12	32	16	26	12	2	45	38	43
2011	BI	7	29	22	22	14	7	39	38	515
2011	BI-02	7	34	27	14	10	8	45	26	184
2011	BI-03	8	31	20	21	14	6	41	37	185
2011	BI-04	5	17	19	33	19	6	24	56	94
2011	BI-05	5	32	11	32	21	0	37	53	38
2008	BI	3	27	18	27	20	6	32	49	353
2008	BI-02	5	27	23	23	15	7	34	41	108
2008	BI-03	2	30	15	26	21	6	34	50	136
2008	BI-04	4	25	17	31	20	3	30	52	75
2008	BI-05	0	15	15	35	30	5	16	68	20

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	36	15	21	12	7	48	36	123
2017	BI-02	0	38	15	26	12	9	41	42	34
2017	BI-03	18	39	14	16	6	8	62	23	51
2014	BI	15	36	19	15	10	5	54	26	531
2014	BI-02	17	29	23	16	11	4	48	28	187
2014	BI-03	12	37	20	15	8	8	53	25	195
2014	BI-04	10	48	13	15	14	1	58	29	94
2014	BI-05	30	44	12	7	5	2	76	12	43
2011	BI	13	32	21	15	11	8	50	28	515
2011	BI-02	13	29	23	17	9	9	46	29	184
2011	BI-03	15	34	19	15	10	8	53	26	185
2011	BI-04	11	35	17	15	15	7	49	32	94
2011	BI-05	13	39	26	8	13	0	53	21	38
2008	BI	6	28	18	21	16	11	38	42	352
2008	BI-02	7	24	23	20	15	10	35	39	108
2008	BI-03	5	30	16	22	13	13	41	40	135
2008	BI-04	5	28	19	16	24	8	36	43	75
2008	BI-05	5	30	15	30	20	0	35	50	20

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	32	23	20	13	6	41	35	123
2017	BI-02	3	35	23	21	12	6	40	35	34
2017	BI-03	14	34	19	10	16	8	52	27	51
2014	BI	10	30	18	24	16	2	41	40	530
2014	BI-02	12	26	21	25	15	2	38	41	187
2014	BI-03	10	30	19	25	12	4	42	38	194
2014	BI-04	6	34	13	23	22	1	41	46	94
2014	BI-05	9	39	14	21	16	0	49	37	43
2011	BI	8	28	20	29	13	2	37	43	514
2011	BI-02	9	29	25	22	13	3	39	36	184
2011	BI-03	9	32	19	29	9	2	42	38	185
2011	BI-04	6	16	13	41	24	0	23	65	93
2011	BI-05	8	26	13	34	18	0	34	53	38
2008	BI	5	31	14	26	20	5	37	48	353
2008	BI-02	4	37	19	19	19	2	42	40	108
2008	BI-03	4	34	11	26	18	7	41	47	136
2008	BI-04	7	20	12	33	24	4	28	60	75
2008	BI-05	10	10	15	55	10	0	20	65	20

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	38	17	15	7	0	0	60	23	124
2017	BI-02	17	31	17	20	15	0	0	48	35	35
2017	BI-03	29	31	18	16	6	0	0	61	22	51
2014	BI	18	38	20	15	9	0	0	56	24	531
2014	BI-02	19	37	22	13	9	0	0	56	22	187
2014	BI-03	17	38	19	16	9	1	0	55	26	195
2014	BI-04	18	39	15	21	6	0	0	57	28	94
2014	BI-05	23	39	21	9	7	0	0	63	16	43
2011	BI	17	43	16	15	9	1	0	60	24	515
2011	BI-02	14	43	17	17	10	0	0	57	27	184
2011	BI-03	23	43	11	12	10	1	0	67	22	185
2011	BI-04	13	46	18	15	6	1	1	60	22	94
2011	BI-05	8	45	26	16	5	0	0	53	21	38

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	28	42	11	14	5	69	19	124
2017	BI-02	26	34	20	14	6	60	20	35
2017	BI-03	32	37	12	17	2	69	19	51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	27	23	17	9	12	3	42	31	123
2017	BI-02	3	17	29	26	12	6	6	23	44	34
2017	BI-03	12	30	14	12	10	20	4	54	28	51
2014	BI	9	24	21	17	9	16	4	41	33	531
2014	BI-02	6	20	20	22	11	18	3	33	42	187
2014	BI-03	9	23	21	16	8	17	5	41	31	195
2014	BI-04	11	26	26	11	11	16	1	44	26	94
2014	BI-05	16	42	16	12	5	5	5	64	18	43

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	34	37	13	10	6	1	0	71	16	123
2017	BI-02	15	41	18	15	9	3	0	57	25	34
2017	BI-03	45	32	12	10	2	0	0	77	12	51
2014	BI	33	37	14	10	5	0	1	71	15	531
2014	BI-02	27	42	13	12	5	0	1	70	17	187
2014	BI-03	35	39	13	9	4	1	1	75	13	195
2014	BI-04	37	30	15	11	6	0	1	68	17	94
2014	BI-05	39	35	14	9	2	0	0	74	12	43
2011	BI	31	41	14	9	5	0	0	72	14	514
2011	BI-02	26	36	19	14	4	0	1	62	19	184
2011	BI-03	37	41	10	6	5	1	0	78	12	185
2011	BI-04	27	47	16	5	3	0	1	75	9	93
2011	BI-05	26	53	8	8	5	0	0	79	13	38
2008	BI	24	41	13	13	7	2	1	66	20	353
2008	BI-02	16	47	19	12	6	1	0	64	18	108
2008	BI-03	28	33	10	15	9	4	1	64	26	136
2008	BI-04	27	40	15	9	5	1	3	69	15	75
2008	BI-05	25	50	5	15	5	0	0	75	20	20

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	52	12	3	3	12	6	78	7	33
2014	BI	21	31	16	12	8	9	4	59	23	136
2014	BI-03	23	38	9	15	12	2	2	62	28	53
2014	BI-04	10	28	26	5	5	20	5	52	14	39
2014	BI-05	31	23	14	17	6	6	3	59	26	35

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	37	32	11	14	4	2	1	70	19	123
2017	BI-02	26	32	12	18	9	3	0	60	28	34
2017	BI-03	39	33	10	14	0	2	2	76	14	51
2014	BI	31	42	10	10	5	2	0	74	15	531
2014	BI-02	25	41	12	14	6	1	0	67	21	187
2014	BI-03	34	40	10	9	6	1	0	75	15	195
2014	BI-04	33	48	7	6	3	2	0	83	10	94
2014	BI-05	44	40	9	5	0	2	0	86	5	43
2011	BI	33	39	11	11	5	1	0	73	16	515
2011	BI-02	26	40	14	13	7	1	0	66	19	184
2011	BI-03	41	32	8	12	4	1	1	75	17	185
2011	BI-04	28	45	13	12	2	1	0	73	14	94
2011	BI-05	45	45	5	3	3	0	0	89	5	38
2008	BI	35	37	11	8	5	3	1	75	13	353
2008	BI-02	32	40	15	7	6	0	0	72	13	108
2008	BI-03	41	32	9	10	5	3	0	76	15	136
2008	BI-04	28	45	11	8	3	4	1	77	11	75
2008	BI-05	35	45	0	10	0	5	5	89	11	20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	27	30	15	8	12	7	1	62	22	123
2017	BI-02	15	29	17	18	18	3	0	45	37	34
2017	BI-03	33	29	6	6	12	12	2	73	20	51
2014	BI	24	29	16	13	11	8	1	57	26	531
2014	BI-02	10	28	19	16	18	9	0	42	37	187
2014	BI-03	28	28	13	13	10	6	2	60	25	195
2014	BI-04	34	32	16	6	4	7	0	71	12	94
2014	BI-05	37	28	14	14	2	5	0	68	17	43
2011	BI	30	27	15	14	9	5	0	60	24	515
2011	BI-02	22	24	20	17	12	4	0	48	31	184
2011	BI-03	36	25	12	12	9	5	1	65	22	185
2011	BI-04	28	33	11	16	5	7	0	66	23	94
2011	BI-05	47	29	11	11	3	0	0	76	13	38
2008	BI	34	30	12	10	6	7	1	69	17	353
2008	BI-02	24	35	18	11	6	6	0	63	19	108
2008	BI-03	39	23	13	9	7	10	0	68	18	136
2008	BI-04	39	35	7	8	5	5	1	79	14	75
2008	BI-05	40	30	10	10	0	5	5	78	11	20

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	44	18	24	5	0	0	53	29	124
2017	BI-02	6	40	20	26	9	0	0	46	35	35
2017	BI-03	14	41	10	32	4	0	0	55	35	51
2014	BI	13	35	16	24	11	1	0	48	35	531
2014	BI-02	13	35	18	25	10	0	0	48	35	187
2014	BI-03	15	38	15	20	10	2	0	54	31	195
2014	BI-04	11	35	13	27	14	0	1	46	41	94
2014	BI-05	9	33	25	23	9	0	0	42	33	43
2011	BI	15	43	14	19	8	0	0	58	28	515
2011	BI-02	15	39	11	22	12	0	1	55	34	184
2011	BI-03	12	47	13	19	8	1	0	60	27	185
2011	BI-04	16	45	19	15	5	0	0	61	20	94
2011	BI-05	21	39	24	16	0	0	0	61	16	38
2008	BI	13	41	16	21	8	1	1	54	30	353
2008	BI-02	14	44	12	23	6	0	0	58	30	108
2008	BI-03	11	43	15	15	13	2	1	55	29	136
2008	BI-04	15	36	20	23	4	1	1	52	27	75
2008	BI-05	20	30	15	35	0	0	0	50	35	20

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	40	43	8	3	6	0	83	9	124
2017	BI-02	34	45	9	3	9	0	80	12	35
2017	BI-03	46	35	10	4	6	0	81	10	51
2014	BI	38	42	9	6	3	0	81	9	530
2014	BI-02	38	44	10	5	3	0	82	8	187
2014	BI-03	40	38	11	8	2	0	78	10	194
2014	BI-04	33	49	8	5	4	0	82	10	94
2014	BI-05	47	37	5	5	5	2	86	9	43
2011	BI	40	41	11	6	2	0	81	8	515
2011	BI-02	34	43	15	7	1	0	78	7	184
2011	BI-03	42	41	8	5	4	0	83	9	185
2011	BI-04	48	35	10	5	2	0	83	7	94
2011	BI-05	37	47	11	3	3	0	84	5	38
2008	BI	35	47	8	6	3	1	82	10	353
2008	BI-02	27	54	10	6	3	0	81	9	108
2008	BI-03	38	43	7	8	4	1	81	12	136
2008	BI-04	39	47	7	3	4	1	86	7	75
2008	BI-05	50	45	0	5	0	0	95	5	20

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	45	39	8	6	2	0	85	7	124
2017	BI-02	43	40	11	3	3	0	82	6	35
2017	BI-03	49	29	10	10	2	0	79	12	51
2014	BI	42	41	8	5	3	0	83	8	531
2014	BI-02	42	40	7	7	3	0	82	10	187
2014	BI-03	44	39	10	4	3	0	83	7	195
2014	BI-04	35	50	7	4	3	0	85	8	94
2014	BI-05	53	35	7	2	0	2	90	2	43
2011	BI	42	44	6	6	2	0	87	8	514
2011	BI-02	35	49	8	5	2	0	84	8	184
2011	BI-03	45	43	4	5	2	0	88	8	185
2011	BI-04	46	41	5	5	2	0	87	8	93
2011	BI-05	47	45	0	8	0	0	92	8	38
2008	BI	42	44	7	6	2	0	85	8	353
2008	BI-02	40	44	6	7	2	0	84	9	108
2008	BI-03	38	47	7	7	1	0	85	7	136
2008	BI-04	45	44	4	3	4	0	89	7	75
2008	BI-05	55	35	5	5	0	0	90	5	20

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	32	23	19	16	2	0	41	36	123
2017	BI-02	6	26	20	20	24	3	0	33	46	34
2017	BI-03	12	45	14	14	14	2	0	58	28	51
2014	BI	10	31	18	24	15	1	0	42	40	531
2014	BI-02	12	29	17	24	17	1	0	42	41	187
2014	BI-03	11	30	19	27	13	1	1	41	40	195
2014	BI-04	7	33	17	23	19	0	0	40	42	94
2014	BI-05	9	39	21	19	7	5	0	51	27	43
2011	BI	13	31	22	21	13	1	0	44	34	515
2011	BI-02	11	33	18	22	15	1	0	45	37	184
2011	BI-03	12	32	21	19	14	1	0	45	33	185
2011	BI-04	15	27	30	18	9	1	1	42	27	94
2011	BI-05	16	29	18	24	11	3	0	46	35	38
2008	BI	10	32	19	20	15	3	0	44	37	352
2008	BI-02	11	32	19	22	13	2	0	44	36	108
2008	BI-03	7	35	15	21	17	5	1	45	40	136
2008	BI-04	12	30	23	18	15	3	0	43	33	74
2008	BI-05	10	30	25	20	15	0	0	40	35	20

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	14	36	11	19	20	0	0	50	39	123
2017	BI-02	15	23	12	21	29	0	0	38	50	34
2017	BI-03	16	37	14	15	18	0	0	53	33	51
2014	BI	15	28	14	22	20	1	1	43	42	531
2014	BI-02	15	23	13	21	24	2	1	39	47	187
2014	BI-03	14	28	16	22	20	0	1	42	42	195
2014	BI-04	15	34	15	20	16	0	0	49	36	94
2014	BI-05	21	37	9	19	12	2	0	59	31	43
2011	BI	16	31	14	18	18	1	2	49	37	515
2011	BI-02	14	29	16	17	22	1	1	44	40	184
2011	BI-03	16	36	10	19	17	1	2	52	37	185
2011	BI-04	17	28	17	18	17	0	3	46	36	94
2011	BI-05	24	37	11	18	8	3	0	62	27	38
2008	BI	15	37	13	17	16	3	1	53	33	351
2008	BI-02	15	29	15	22	17	2	0	45	39	106
2008	BI-03	13	38	13	15	15	4	1	53	33	136
2008	BI-04	19	39	11	11	19	3	0	59	30	75
2008	BI-05	20	55	5	20	0	0	0	75	20	20

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	25	49	9	14	3	0	74	17	123
2017	BI-02	23	45	11	14	6	0	68	20	35
2017	BI-03	30	46	8	14	2	0	76	16	50
2014	BI	17	44	14	16	8	0	62	24	531
2014	BI-02	17	44	12	17	10	0	61	27	187
2014	BI-03	19	43	17	13	8	0	62	21	195
2014	BI-04	18	45	10	21	6	0	63	28	94
2014	BI-05	14	54	14	16	2	0	67	18	43
2011	BI	24	49	10	12	5	0	73	17	513
2011	BI-02	14	59	9	12	5	0	73	17	183
2011	BI-03	29	45	12	9	4	1	74	14	184
2011	BI-04	28	47	6	14	5	0	74	19	94
2011	BI-05	29	37	16	8	11	0	66	18	38

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	29	38	18	9	6	0	67	15	124
2017	BI-02	23	31	28	11	6	0	54	18	35
2017	BI-03	37	39	12	8	4	0	77	12	51
2014	BI	25	42	15	12	5	0	67	18	530
2014	BI-02	21	38	14	20	6	1	60	26	187
2014	BI-03	28	41	21	6	5	0	68	11	194
2014	BI-04	29	49	6	11	5	0	78	16	94
2014	BI-05	23	44	21	9	2	0	67	12	43

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	24	42	15	11	7	1	0	66	18	124
2017	BI-02	20	40	20	11	9	0	0	60	20	35
2017	BI-03	27	47	14	6	6	0	0	74	12	51
2014	BI	25	40	17	13	5	1	0	65	18	531
2014	BI-02	24	40	19	14	4	0	0	63	18	187
2014	BI-03	26	43	15	10	6	1	1	69	16	195
2014	BI-04	26	37	17	13	6	1	0	63	19	94
2014	BI-05	28	33	14	19	7	0	0	60	26	43
2011	BI	31	42	15	9	2	1	0	74	11	513
2011	BI-02	25	46	20	8	1	1	0	72	8	183
2011	BI-03	41	38	11	7	2	1	0	80	9	184
2011	BI-04	24	46	13	13	1	3	0	73	14	94
2011	BI-05	29	34	16	16	5	0	0	63	21	38

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	49	15	16	6	2	62	23	123
2017	BI-02	9	35	23	24	9	0	44	33	34
2017	BI-03	14	59	10	10	2	6	77	12	51

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	39	36	12	6	5	0	1	76	12	124
2017	BI-02	26	34	17	14	6	0	3	62	21	35
2017	BI-03	55	29	14	0	2	0	0	84	2	51
2014	BI	34	33	15	9	8	0	1	68	17	531
2014	BI-02	34	35	13	11	4	1	2	70	16	187
2014	BI-03	40	29	15	7	9	0	0	69	16	195
2014	BI-04	30	35	17	10	8	0	0	65	18	94
2014	BI-05	23	44	16	12	5	0	0	67	16	43
2011	BI	35	40	9	11	4	0	1	76	15	514
2011	BI-02	28	46	11	11	2	0	1	76	13	183
2011	BI-03	39	39	9	9	3	0	0	79	12	185
2011	BI-04	37	32	7	13	10	0	1	70	23	94
2011	BI-05	26	45	8	16	5	0	0	71	21	38

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	26	14	11	19	1	8	52	33	123
2017	BI-02	23	26	18	12	12	0	9	55	26	34
2017	BI-03	24	17	12	6	27	2	12	48	38	51
2014	BI	20	23	11	18	20	2	6	47	41	531
2014	BI-02	26	28	11	16	16	1	3	56	32	187
2014	BI-03	21	18	11	17	19	3	11	45	42	195
2014	BI-04	13	25	11	17	29	1	5	40	49	94
2014	BI-05	7	25	12	35	18	2	0	33	55	43
2011	BI	20	25	9	19	21	2	5	47	43	514
2011	BI-02	27	35	5	15	15	1	3	64	31	183
2011	BI-03	16	18	10	21	22	5	8	39	49	185
2011	BI-04	17	22	9	24	24	1	2	41	51	94
2011	BI-05	8	16	18	24	34	0	0	24	58	38
2008	BI	22	24	12	17	19	3	3	49	38	353
2008	BI-02	24	39	13	10	11	0	3	65	22	108
2008	BI-03	18	18	12	21	18	7	6	41	45	136
2008	BI-04	25	15	13	16	31	0	0	40	47	75
2008	BI-05	20	25	15	25	15	0	0	45	40	20

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	26	42	19	6	2	3	1	71	9	124
2017	BI-02	26	45	23	0	3	3	0	73	3	35
2017	BI-03	35	45	12	4	0	2	2	83	4	51
2014	BI	27	38	21	8	4	0	1	66	12	531
2014	BI-02	31	47	16	5	1	0	0	78	6	187
2014	BI-03	30	35	22	7	5	0	2	66	12	195
2014	BI-04	20	35	29	8	6	0	1	56	15	94
2014	BI-05	16	28	28	21	7	0	0	44	28	43
2011	BI	22	38	24	9	7	0	0	60	16	515
2011	BI-02	22	46	22	6	4	0	0	68	10	184
2011	BI-03	24	36	24	10	6	0	0	60	16	185
2011	BI-04	18	29	30	12	11	1	0	47	23	94
2011	BI-05	8	37	26	11	18	0	0	45	29	38
2008	BI	18	35	25	13	7	1	0	53	21	353
2008	BI-02	18	33	24	19	4	3	0	52	23	108
2008	BI-03	22	40	20	10	7	1	0	63	17	136
2008	BI-04	19	21	39	13	8	0	0	40	21	75
2008	BI-05	5	35	35	20	5	0	0	40	25	20

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	55	27	4	10	1	2	2	85	11	123
2017	BI-02	47	23	6	15	3	3	3	75	19	34
2017	BI-03	59	29	2	6	0	2	2	92	6	51
2014	BI	44	26	7	5	10	4	4	76	17	531
2014	BI-02	34	28	5	6	18	5	4	68	26	187
2014	BI-03	49	21	8	5	9	5	4	76	15	195
2014	BI-04	48	31	6	4	3	5	2	85	8	94
2014	BI-05	53	33	9	5	0	0	0	86	5	43
2011	BI	40	27	11	8	9	4	2	71	18	514
2011	BI-02	31	27	11	10	15	2	3	61	27	183
2011	BI-03	45	27	9	5	8	3	3	77	14	185
2011	BI-04	44	24	12	9	5	6	0	73	15	94
2011	BI-05	45	32	11	8	0	5	0	81	8	38

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	BI	12	40	48	124
2017	BI-02	12	31	57	35
2017	BI-03	12	45	43	51
2014	BI	22	37	41	531
2014	BI-02	17	41	42	187
2014	BI-03	22	35	44	195
2014	BI-04	33	34	33	94
2014	BI-05	19	39	42	43
2011	BI	24	38	37	515
2011	BI-02	21	45	34	184
2011	BI-03	23	36	41	185
2011	BI-04	30	33	37	94
2011	BI-05	26	37	37	38

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	BI	13	59	7	8	0	13	15
2014	BI	6	47	32	10	9999	5	115
2014	BI-02	6	35	39	10	9999	10	31
2014	BI-03	2	55	33	7	9999	2	42
2014	BI-04	6	58	23	10	9999	3	31
2011	BI	17	34	35	5	9999	9	123
2011	BI-02	8	34	42	5	9999	11	38
2011	BI-03	21	35	33	5	9999	7	43
2011	BI-04	25	25	32	7	9999	11	28
2011	BI-05	20	50	30	0	9999	0	10

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	34	49	6	7	4	0	0	83	11	124
2017	BI-02	32	42	11	9	6	0	0	74	15	35
2017	BI-03	36	51	6	8	0	0	0	86	8	51
2014	BI	38	44	9	6	2	1	0	83	8	530
2014	BI-02	36	45	11	8	1	0	0	81	9	187
2014	BI-03	39	46	10	3	2	1	0	85	5	194
2014	BI-04	39	38	9	8	4	1	0	78	13	94
2014	BI-05	42	47	2	5	0	5	0	93	5	43
2011	BI	33	48	8	7	3	0	0	82	10	515
2011	BI-02	27	56	9	7	1	0	0	83	8	184
2011	BI-03	38	44	8	5	4	1	0	83	9	185
2011	BI-04	34	45	6	13	2	0	0	79	15	94
2011	BI-05	32	42	11	8	8	0	0	74	16	38
2008	BI	29	47	11	8	5	0	0	76	13	353
2008	BI-02	30	53	9	4	4	0	1	83	7	108
2008	BI-03	29	44	13	10	4	0	0	73	15	136
2008	BI-04	32	43	13	9	3	0	0	75	12	75
2008	BI-05	25	55	5	5	10	0	0	80	15	20

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	20	47	18	11	3	2	0	68	14	123
2017	BI-02	6	52	15	15	6	6	0	62	22	34
2017	BI-03	34	45	16	4	2	0	0	79	6	51
2014	BI	25	43	17	9	4	1	0	69	14	531
2014	BI-02	26	41	19	9	5	1	0	68	14	187
2014	BI-03	24	49	17	6	3	1	1	74	9	195
2014	BI-04	25	41	16	13	5	0	0	66	18	94
2014	BI-05	23	40	14	14	7	2	0	64	21	43
2011	BI	29	43	14	10	2	2	0	73	12	514
2011	BI-02	27	45	16	8	2	3	0	74	10	184
2011	BI-03	37	43	11	6	3	1	0	80	9	184
2011	BI-04	21	37	18	21	1	1	0	59	23	94
2011	BI-05	18	45	16	11	8	3	0	65	19	38

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	34	32	19	3	0	1	22	46	124
2017	BI-02	11	40	31	11	3	0	3	15	53	35
2017	BI-03	6	29	29	30	6	0	0	35	35	51
2014	BI	9	31	41	11	6	0	1	17	41	531
2014	BI-02	5	28	41	14	10	0	2	25	33	187
2014	BI-03	12	31	42	11	3	1	1	14	44	195
2014	BI-04	8	38	40	11	2	0	0	13	47	94
2014	BI-05	14	28	44	7	5	2	0	12	43	43
2011	BI	14	29	39	13	4	1	0	17	43	515
2011	BI-02	10	24	43	17	5	1	0	22	34	184
2011	BI-03	16	30	40	10	3	1	1	13	46	185
2011	BI-04	18	32	35	10	5	0	0	15	50	94
2011	BI-05	21	39	32	8	0	0	0	8	61	38
2008	BI	14	35	35	10	3	2	0	13	51	353
2008	BI-02	6	35	45	9	1	2	1	10	43	108
2008	BI-03	13	34	32	16	3	2	0	20	48	136
2008	BI-04	23	39	31	4	4	0	0	8	61	75
2008	BI-05	25	40	30	0	5	0	0	5	65	20

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	17	27	30	20	5	0	1	25	44	123
2017	BI-02	21	32	18	18	9	0	3	27	55	34
2017	BI-03	10	25	33	28	4	0	0	32	35	51
2014	BI	16	29	29	15	8	1	1	23	47	528
2014	BI-02	11	28	32	17	11	1	1	28	39	187
2014	BI-03	18	31	26	17	5	2	2	22	51	193
2014	BI-04	20	28	29	13	9	1	0	22	49	93
2014	BI-05	26	26	32	9	7	0	0	16	51	43
2011	BI	13	24	32	18	10	2	1	28	38	515
2011	BI-02	8	20	36	22	11	2	1	34	29	184
2011	BI-03	16	26	30	17	8	3	1	26	43	185
2011	BI-04	19	28	29	9	13	3	0	22	48	94
2011	BI-05	18	26	32	21	3	0	0	24	45	38
2008	BI	16	26	32	17	5	2	2	23	43	352
2008	BI-02	8	26	34	19	8	2	3	28	36	108
2008	BI-03	18	19	36	18	4	2	3	23	39	136
2008	BI-04	17	35	31	12	4	1	0	16	53	75
2008	BI-05	32	42	16	5	5	0	0	11	74	19

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	21	30	31	12	3	1	2	16	53	123
2017	BI-02	23	21	32	15	3	0	6	19	47	34
2017	BI-03	22	27	29	14	6	2	0	20	50	51
2014	BI	24	27	30	10	6	1	2	17	52	529
2014	BI-02	17	24	33	14	7	1	4	23	43	187
2014	BI-03	25	24	32	10	6	2	2	16	51	193
2014	BI-04	37	30	20	8	4	0	0	13	67	94
2014	BI-05	26	35	32	2	5	0	0	7	61	43
2011	BI	25	28	28	13	3	2	1	16	55	514
2011	BI-02	13	26	34	19	3	3	1	23	41	184
2011	BI-03	27	27	28	13	3	2	1	16	55	184
2011	BI-04	41	32	20	4	2	0	0	6	73	94
2011	BI-05	37	39	16	8	0	0	0	8	76	38
2008	BI	25	26	27	13	4	3	1	18	54	353
2008	BI-02	12	25	42	14	2	4	2	17	39	108
2008	BI-03	26	25	23	14	6	4	2	21	54	136
2008	BI-04	39	29	21	8	1	1	0	9	69	75
2008	BI-05	40	25	25	5	5	0	0	10	65	20

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	17	41	26	6	0	1	32	26	123
2017	BI-02	6	15	41	26	9	0	3	36	22	34
2017	BI-03	12	14	35	36	4	0	0	39	26	51
2014	BI	9	17	38	24	10	0	2	34	27	528
2014	BI-02	7	10	35	30	14	1	3	46	18	186
2014	BI-03	9	17	39	24	8	1	2	33	27	193
2014	BI-04	11	25	37	19	7	0	0	27	36	94
2014	BI-05	17	23	46	12	2	0	0	14	40	43
2011	BI	11	17	34	29	7	1	1	36	29	514
2011	BI-02	4	10	36	36	10	2	2	48	15	184
2011	BI-03	11	17	33	32	6	1	1	39	28	185
2011	BI-04	19	31	34	12	4	0	0	16	50	94
2011	BI-05	30	22	38	11	0	0	0	11	51	37
2008	BI	9	19	43	21	5	3	1	27	29	350
2008	BI-02	4	9	51	28	6	3	0	34	13	108
2008	BI-03	7	19	43	21	6	4	1	28	27	134
2008	BI-04	15	27	41	12	4	1	0	16	42	74
2008	BI-05	25	45	25	0	5	0	0	5	70	20

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	29	27	20	3	0	2	23	49	121
2017	BI-02	18	33	24	18	3	0	3	22	53	33
2017	BI-03	12	24	32	28	4	0	0	32	36	50
2014	BI	23	27	29	13	5	1	2	18	52	531
2014	BI-02	16	19	32	22	7	1	3	31	36	187
2014	BI-03	26	29	28	9	4	3	1	13	57	195
2014	BI-04	32	32	23	8	3	0	1	12	65	94
2014	BI-05	26	35	35	2	2	0	0	5	61	43
2011	BI	23	30	30	10	3	2	1	14	54	515
2011	BI-02	14	27	35	16	5	2	1	22	42	184
2011	BI-03	24	31	31	8	3	2	0	12	56	185
2011	BI-04	34	33	22	4	1	3	2	6	71	94
2011	BI-05	42	34	21	3	0	0	0	3	76	38
2008	BI	21	27	31	11	4	4	2	15	51	352
2008	BI-02	18	30	31	10	4	6	2	15	52	107
2008	BI-03	18	24	32	13	4	5	4	18	47	136
2008	BI-04	27	32	27	7	7	0	1	14	59	75
2008	BI-05	35	20	40	5	0	0	0	5	55	20

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	19	34	27	10	2	2	38	27	123
2017	BI-02	9	24	32	26	6	0	3	33	34	34
2017	BI-03	10	14	26	35	12	2	2	49	24	51
2014	BI	11	17	28	28	12	2	3	41	29	530
2014	BI-02	9	13	27	29	18	1	2	49	23	187
2014	BI-03	11	22	25	30	7	3	4	39	35	195
2014	BI-04	14	13	34	24	11	2	2	36	28	93
2014	BI-05	12	19	35	28	7	0	0	35	31	43
2011	BI	13	24	30	20	10	2	2	31	38	514
2011	BI-02	7	21	30	25	13	2	2	40	29	183
2011	BI-03	17	24	32	17	9	2	0	26	41	185
2011	BI-04	16	29	31	12	11	0	2	23	46	94
2011	BI-05	24	24	26	21	3	0	3	24	49	38
2008	BI	14	23	25	24	7	5	2	33	40	353
2008	BI-02	13	25	26	26	6	3	1	34	39	108
2008	BI-03	15	18	24	22	8	8	4	34	38	136
2008	BI-04	13	27	29	19	7	5	0	27	42	75
2008	BI-05	10	40	15	30	0	0	5	32	53	20

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	30	36	11	2	1	2	13	50	123
2017	BI-02	18	27	35	17	0	0	3	18	46	34
2017	BI-03	18	34	31	10	4	2	2	14	53	51
2014	BI	17	25	36	12	6	2	2	18	44	531
2014	BI-02	13	22	38	14	8	2	3	23	37	187
2014	BI-03	14	23	39	13	5	4	2	19	39	195
2014	BI-04	25	33	29	6	4	1	1	11	60	94
2014	BI-05	26	28	33	9	2	0	2	12	55	43

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	43	30	6	16	4	0	1	74	21	123
2017	BI-02	38	26	9	21	6	0	0	64	27	34
2017	BI-03	45	33	4	14	2	0	2	80	16	51
2014	BI	42	32	7	11	7	1	0	75	18	531
2014	BI-02	35	35	8	12	9	2	0	72	21	187
2014	BI-03	43	30	8	12	5	1	1	74	18	195
2014	BI-04	45	34	7	4	8	1	0	80	13	94
2014	BI-05	58	28	2	9	2	0	0	86	12	43

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	37	44	8	7	3	0	1	82	10	123
2017	BI-02	32	44	12	9	3	0	0	76	12	34
2017	BI-03	45	47	2	2	2	0	2	94	4	51
2014	BI	46	40	5	7	2	0	0	85	9	531
2014	BI-02	41	42	6	9	2	0	0	83	10	187
2014	BI-03	47	39	5	6	3	1	0	86	9	195
2014	BI-04	46	39	5	7	2	0	0	85	10	94
2014	BI-05	56	37	2	0	5	0	0	93	5	43

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	35	44	13	2	1	5	1	84	3	123
2017	BI-02	26	41	21	0	3	9	0	74	3	34
2017	BI-03	45	41	10	2	0	2	0	88	2	51
2014	BI	48	35	9	3	1	2	0	86	4	531
2014	BI-02	40	40	11	5	2	2	0	81	7	187
2014	BI-03	57	32	5	1	1	3	1	92	2	195
2014	BI-04	47	33	14	2	1	3	0	82	3	94
2014	BI-05	53	35	7	5	0	0	0	88	5	43

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	33	42	15	6	2	3	0	77	8	123
2017	BI-02	20	47	12	9	6	6	0	72	16	34
2017	BI-03	47	33	16	2	0	2	0	82	2	51
2014	BI	41	37	10	8	2	2	0	81	9	530
2014	BI-02	33	41	13	10	2	2	0	75	12	187
2014	BI-03	46	37	7	5	2	3	1	86	7	195
2014	BI-04	45	36	9	7	2	2	0	82	9	93
2014	BI-05	51	24	12	9	0	2	2	78	10	43
2011	BI	28	47	16	5	3	2	0	76	8	515
2011	BI-02	26	47	15	7	4	2	1	74	11	184
2011	BI-03	30	47	14	4	3	3	0	79	7	185
2011	BI-04	26	45	21	3	2	3	0	73	5	94
2011	BI-05	21	55	16	5	0	3	0	78	5	38

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	32	43	10	10	5	0	0	75	15	123
2017	BI-02	27	44	12	15	3	0	0	70	18	34
2017	BI-03	37	47	10	4	2	0	0	84	6	51
2014	BI	43	37	10	7	4	0	0	80	10	531
2014	BI-02	38	40	11	8	3	0	0	78	11	187
2014	BI-03	45	38	7	6	4	0	1	83	10	195
2014	BI-04	42	34	13	5	5	0	0	77	11	94
2014	BI-05	51	28	12	7	2	0	0	79	9	43
2011	BI	33	45	12	5	4	0	0	79	10	515
2011	BI-02	32	48	14	4	2	1	0	80	7	184
2011	BI-03	35	46	8	4	7	0	0	81	11	185
2011	BI-04	34	38	16	9	3	0	0	72	12	94
2011	BI-05	29	53	5	5	5	3	0	84	11	38
2008	BI	25	42	17	9	7	0	0	67	16	353
2008	BI-02	25	49	17	6	3	0	0	74	9	108
2008	BI-03	26	38	17	8	10	1	0	64	19	136
2008	BI-04	21	43	15	15	7	0	0	64	21	75
2008	BI-05	25	30	30	5	10	0	0	55	15	20

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	19	37	18	11	5	7	2	62	18	123
2017	BI-02	12	38	20	18	6	3	3	53	25	34
2017	BI-03	23	41	10	10	2	12	2	75	14	51
2014	BI	28	31	14	10	8	4	4	64	20	531
2014	BI-02	25	34	17	11	9	2	3	62	21	187
2014	BI-03	27	29	15	11	9	6	4	61	22	195
2014	BI-04	29	36	11	7	7	5	4	72	16	94
2014	BI-05	44	21	12	12	2	2	7	72	15	43

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	43	40	6	6	3	1	84	9	123
2017	BI-02	38	35	9	6	9	3	75	16	34
2017	BI-03	45	43	8	4	0	0	88	4	51
2014	BI	43	44	6	4	1	2	89	5	531
2014	BI-02	40	48	7	4	1	1	89	4	187
2014	BI-03	45	46	4	2	1	2	93	3	195
2014	BI-04	38	38	11	8	2	2	78	11	94
2014	BI-05	53	37	0	0	5	5	95	5	43
2011	BI	39	42	11	5	1	2	83	6	512
2011	BI-02	36	46	13	3	0	2	83	3	184
2011	BI-03	44	36	9	7	1	3	83	8	183
2011	BI-04	32	44	12	5	3	3	79	9	93
2011	BI-05	42	47	8	3	0	0	89	3	38

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	31	45	12	7	3	2	0	77	10	122
2017	BI-02	27	41	12	9	9	3	0	69	18	34
2017	BI-03	34	46	14	4	0	2	0	82	4	50
2014	BI	39	42	8	5	3	2	1	83	8	531
2014	BI-02	37	45	10	4	2	1	1	84	5	187
2014	BI-03	41	42	6	5	3	3	1	86	7	195
2014	BI-04	40	36	10	7	5	1	0	77	13	94
2014	BI-05	44	44	2	7	2	0	0	88	9	43
2011	BI	31	41	11	6	5	4	2	77	11	514
2011	BI-02	35	43	10	5	3	3	1	81	8	184
2011	BI-03	32	41	10	5	5	4	2	77	12	184
2011	BI-04	27	32	15	10	10	5	2	63	21	94
2011	BI-05	21	61	8	5	3	0	3	84	8	38
2008	BI	18	37	16	13	8	8	0	59	23	353
2008	BI-02	19	40	16	7	11	7	0	63	20	108
2008	BI-03	20	32	21	14	5	8	1	56	21	136
2008	BI-04	13	35	15	19	9	9	0	53	31	75
2008	BI-05	15	50	10	15	0	10	0	72	17	20

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	23	40	19	11	4	3	0	65	16	123
2017	BI-02	9	32	20	20	12	6	0	43	35	34
2017	BI-03	26	51	12	10	0	2	0	78	10	51
2014	BI	27	42	17	6	4	3	1	72	11	530
2014	BI-02	22	46	19	5	4	3	1	71	9	187
2014	BI-03	26	42	16	7	4	4	1	72	11	194
2014	BI-04	32	35	16	8	6	2	0	68	15	94
2014	BI-05	44	39	5	5	2	2	2	87	7	43
2011	BI	19	40	20	12	5	4	0	61	18	515
2011	BI-02	20	36	22	13	5	3	1	58	19	184
2011	BI-03	22	42	19	10	4	4	0	66	14	185
2011	BI-04	15	38	20	18	5	3	0	55	24	94
2011	BI-05	13	53	21	5	8	0	0	66	13	38

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	31	17	20	16	9	0	42	39	123
2017	BI-02	3	32	23	9	27	6	0	37	38	34
2017	BI-03	12	33	16	18	10	12	0	51	31	51
2014	BI	13	21	18	20	16	10	2	39	41	531
2014	BI-02	14	25	14	21	18	5	2	43	42	187
2014	BI-03	13	19	18	20	13	12	3	38	40	195
2014	BI-04	11	15	21	21	18	13	1	30	46	94
2014	BI-05	12	25	21	16	14	12	0	42	34	43
2011	BI	11	22	19	21	15	10	1	38	40	515
2011	BI-02	11	27	17	20	17	8	1	41	40	184
2011	BI-03	14	24	18	22	13	9	1	42	39	185
2011	BI-04	6	17	18	21	17	16	4	29	48	94
2011	BI-05	13	13	39	18	11	5	0	28	31	38

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	18	50	10	16	7	67	23	124
2017	BI-02	14	57	6	18	6	71	23	35
2017	BI-03	19	49	10	16	6	68	22	51
2014	BI	20	52	5	17	6	72	22	531
2014	BI-02	18	51	6	20	4	70	24	187
2014	BI-03	19	55	6	16	4	74	20	195
2014	BI-04	26	46	2	16	11	71	27	94
2014	BI-05	19	60	5	9	7	79	16	43
2011	BI	20	50	6	18	6	70	25	515
2011	BI-02	18	51	5	21	5	69	26	184
2011	BI-03	19	52	6	16	6	71	22	185
2011	BI-04	24	45	5	18	7	69	26	94
2011	BI-05	8	55	5	18	13	63	32	38
2008	BI	22	54	6	12	5	77	17	353
2008	BI-02	20	56	9	10	5	76	15	108
2008	BI-03	24	54	7	12	4	78	15	136
2008	BI-04	21	57	4	8	9	79	17	75
2008	BI-05	20	55	0	25	0	75	25	20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	32	39	10	15	4	0	0	71	19	123
2017	BI-02	37	37	11	9	6	0	0	74	15	35
2017	BI-03	25	41	10	20	4	0	0	67	24	51
2014	BI	41	40	5	9	5	0	0	81	14	531
2014	BI-02	37	42	7	10	4	0	0	79	13	187
2014	BI-03	47	36	4	8	5	0	1	83	13	195
2014	BI-04	43	44	1	6	6	0	0	86	13	94
2014	BI-05	28	42	9	12	9	0	0	70	21	43
2011	BI	41	39	5	10	5	0	0	80	15	514
2011	BI-02	38	41	7	10	4	0	0	79	14	183
2011	BI-03	46	37	4	9	3	0	0	83	12	185
2011	BI-04	38	40	2	11	7	1	0	80	18	94
2011	BI-05	34	42	8	8	8	0	0	76	16	38

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	44	40	7	7	1	1	0	85	7	124
2017	BI-02	37	43	11	9	0	0	0	80	9	35
2017	BI-03	45	45	6	4	0	0	0	90	4	51
2014	BI	48	37	7	6	1	0	0	85	7	530
2014	BI-02	44	40	7	7	2	0	0	84	9	187
2014	BI-03	52	34	8	5	2	1	0	86	6	195
2014	BI-04	48	36	8	6	0	1	1	86	7	93
2014	BI-05	44	42	9	2	2	0	0	86	5	43

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	68	19	4	5	1	1	2	90	6	124
2017	BI-02	63	26	0	6	0	0	6	93	7	35
2017	BI-03	73	14	4	8	0	0	2	88	8	51
2014	BI	68	22	5	2	2	1	1	92	4	531
2014	BI-02	71	24	3	2	1	0	0	94	3	187
2014	BI-03	69	20	4	3	2	1	2	92	5	195
2014	BI-04	62	27	6	2	3	0	0	88	5	94
2014	BI-05	68	21	7	0	2	2	0	91	2	43
2011	BI	70	21	4	2	1	0	1	93	4	515
2011	BI-02	74	18	4	2	1	0	1	93	3	184
2011	BI-03	71	19	2	2	3	1	2	93	5	185
2011	BI-04	64	24	5	4	1	1	0	89	5	94
2011	BI-05	58	37	5	0	0	0	0	95	0	38
2008	BI	69	22	5	2	2	1	0	91	4	353
2008	BI-02	69	24	4	2	2	0	0	93	4	108
2008	BI-03	74	18	4	1	2	1	1	93	4	136
2008	BI-04	63	25	8	4	0	0	0	88	4	75
2008	BI-05	65	30	5	0	0	0	0	95	0	20

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	64	20	6	7	2	1	2	86	8	124
2017	BI-02	74	20	0	3	0	0	3	97	3	35
2017	BI-03	57	19	10	8	4	0	2	78	12	51
2014	BI	66	16	5	8	4	0	1	83	12	531
2014	BI-02	74	17	5	4	1	0	0	91	4	187
2014	BI-03	64	13	4	10	6	0	3	79	17	195
2014	BI-04	56	19	6	13	5	0	0	76	18	94
2014	BI-05	65	21	5	5	5	0	0	86	9	43
2011	BI	67	17	5	7	3	0	1	84	10	515
2011	BI-02	76	11	4	5	2	0	2	88	7	184
2011	BI-03	66	18	4	9	3	0	1	85	11	185
2011	BI-04	60	19	9	5	7	0	0	79	13	94
2011	BI-05	47	29	5	16	3	0	0	76	18	38
2008	BI	63	18	4	10	4	0	0	82	14	353
2008	BI-02	71	19	4	4	2	0	0	91	6	108
2008	BI-03	63	16	4	11	6	0	0	79	17	136
2008	BI-04	59	21	1	13	5	0	0	80	19	75
2008	BI-05	40	30	15	15	0	0	0	70	15	20

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	72	11	6	6	1	0	5	87	7	123
2017	BI-02	79	12	3	0	0	0	6	96	0	34
2017	BI-03	74	6	4	8	2	0	6	86	10	51
2014	BI	74	11	5	4	3	0	3	87	8	531
2014	BI-02	82	7	4	1	3	0	4	93	3	187
2014	BI-03	73	9	4	6	4	0	5	86	10	195
2014	BI-04	66	16	8	4	5	0	0	82	10	94
2014	BI-05	63	21	2	12	2	0	0	84	14	43
2011	BI	73	12	4	5	3	1	2	88	8	514
2011	BI-02	81	9	2	3	1	1	3	93	5	183
2011	BI-03	76	10	2	6	4	1	2	88	10	185
2011	BI-04	62	18	7	6	6	0	0	80	13	94
2011	BI-05	53	32	11	3	3	0	0	84	5	38
2008	BI	70	12	7	4	5	1	2	84	9	353
2008	BI-02	74	11	6	1	3	0	5	89	4	108
2008	BI-03	72	8	10	3	4	1	1	83	8	136
2008	BI-04	64	16	4	7	8	1	0	81	15	75
2008	BI-05	50	30	0	15	5	0	0	80	20	20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	75	11	6	2	3	0	5	90	4	123
2017	BI-02	79	12	0	0	3	0	6	96	4	34
2017	BI-03	72	10	6	2	4	0	6	88	6	51
2014	BI	81	9	3	2	2	0	2	93	4	531
2014	BI-02	83	11	3	1	1	0	2	96	2	187
2014	BI-03	80	8	4	3	2	0	4	91	4	195
2014	BI-04	77	10	3	2	6	1	1	88	9	94
2014	BI-05	82	12	0	2	2	2	0	95	5	43
2011	BI	80	10	4	2	2	0	3	93	4	514
2011	BI-02	82	7	5	2	2	0	4	92	3	184
2011	BI-03	84	10	1	1	2	0	2	96	3	185
2011	BI-04	70	17	4	4	2	1	1	89	7	93
2011	BI-05	74	16	11	0	0	0	0	89	0	38
2008	BI	80	9	4	2	3	0	3	91	4	352
2008	BI-02	77	9	6	1	1	0	7	92	2	107
2008	BI-03	84	7	4	1	1	0	1	93	3	136
2008	BI-04	76	9	3	3	7	0	3	88	10	75
2008	BI-05	80	15	0	0	5	0	0	95	5	20

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	65	17	10	2	1	1	4	86	3	123
2017	BI-02	76	15	3	0	0	0	6	96	0	34
2017	BI-03	65	14	12	2	2	2	4	83	4	51
2014	BI	62	18	8	6	2	1	3	83	9	531
2014	BI-02	68	14	8	4	1	2	4	87	5	187
2014	BI-03	62	17	8	6	3	1	4	83	9	195
2014	BI-04	54	21	8	10	5	1	0	76	15	94
2014	BI-05	49	35	5	7	5	0	0	84	12	43

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	66	15	6	3	2	3	3	88	5	123
2017	BI-02	70	18	3	3	0	3	3	93	4	34
2017	BI-03	69	14	8	0	4	2	4	88	4	51
2014	BI	67	22	5	2	1	1	2	92	4	531
2014	BI-02	72	19	5	1	1	1	2	93	2	187
2014	BI-03	66	21	4	3	2	1	4	91	5	195
2014	BI-04	57	31	3	3	2	2	1	91	5	94
2014	BI-05	63	28	9	0	0	0	0	91	0	43
2011	BI	70	19	5	1	1	2	2	92	3	515
2011	BI-02	72	16	8	0	1	2	2	91	1	184
2011	BI-03	72	18	2	2	2	2	2	93	4	185
2011	BI-04	62	26	9	2	0	1	1	89	2	94
2011	BI-05	61	32	3	3	0	3	0	95	3	38
2008	BI	63	22	7	3	1	3	2	89	4	353
2008	BI-02	64	24	6	2	0	4	0	91	2	108
2008	BI-03	67	19	5	1	1	3	3	91	3	136
2008	BI-04	59	25	7	7	1	0	1	85	8	75
2008	BI-05	55	25	15	0	0	5	0	84	0	20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	20	80	124
2017	BI-02	26	74	35
2017	BI-03	12	88	51
2014	BI	17	83	530
2014	BI-02	15	85	187
2014	BI-03	18	82	195
2014	BI-04	20	80	93

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	BI	32	25
2014	BI	41	91
2014	BI-02	43	28
2014	BI-03	42	36
2014	BI-04	37	19

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	BI	75	25
2014	BI	64	91
2014	BI-02	64	28
2014	BI-03	56	36
2014	BI-04	84	19

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	BI	0	25
2014	BI	11	91
2014	BI-02	0	28
2014	BI-03	17	36

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	BI	25
2014	BI	91
2014	BI-02	28
2014	BI-03	36
2014	BI-04	19

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	BI	7	91

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	BI	24	91
2014	BI-02	39	28
2014	BI-03	22	36
2014	BI-04	0	19

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	BI-04	0	19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	BI	36	25
2014	BI	36	91
2014	BI-02	32	28
2014	BI-03	39	36
2014	BI-04	37	19

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	BI	56	25
2014	BI	32	91
2014	BI-02	36	28
2014	BI-03	28	36
2014	BI-04	48	19

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	BI	40	25
2014	BI	40	91
2014	BI-02	39	28
2014	BI-03	36	36
2014	BI-04	48	19

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	BI	32	25
2014	BI	33	91
2014	BI-02	32	28
2014	BI-03	28	36
2014	BI-04	42	19

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	BI	48	25
2014	BI	37	91
2014	BI-02	32	28
2014	BI-03	42	36
2014	BI-04	48	19

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	BI	52	25
2014	BI	56	91
2014	BI-02	61	28
2014	BI-03	56	36
2014	BI-04	58	19

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	BI	20	25
2014	BI	40	91
2014	BI-02	32	28
2014	BI-03	39	36
2014	BI-04	47	19

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	BI	25
2014	BI-02	28
2014	BI-04	19

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2014	BI	7	91

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	BI	11	91
2014	BI-04	27	19

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	BI	44	25
2014	BI	47	91
2014	BI-02	43	28
2014	BI-03	44	36
2014	BI-04	63	19

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	BI	29	25
2014	BI	26	91
2014	BI-02	43	28
2014	BI-03	20	36

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	20	25
2014	BI	12	91

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	BI	32	25
2014	BI	52	91
2014	BI-02	39	28
2014	BI-03	53	36
2014	BI-04	68	19

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2014	BI	27	91
2014	BI-02	25	28
2014	BI-03	22	36
2014	BI-04	37	19

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	BI	10	91
2014	BI-02	0	28
2014	BI-04	27	19

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	BI	20	25
2014	BI	10	91
2014	BI-03	0	36
2014	BI-04	27	19

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	BI	12	91

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	BI-02	0	28

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	BI	20	25
2014	BI	15	91
2014	BI-03	22	36

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	20	25
2014	BI	11	91
2014	BI-04	27	19

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	BI	32	25
2014	BI	25	91
2014	BI-02	36	28
2014	BI-03	25	36

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	BI	8	89

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	BI	30	23
2014	BI	19	89
2014	BI-02	32	28

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	BI	8	89

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	BI	10	89
2014	BI-02	18	28
2014	BI-04	0	18

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	BI	11	89
2014	BI-03	17	35

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	BI	8	89

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	BI	10	89

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	BI	0	23
2014	BI	12	89
2014	BI-02	22	28

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	BI	35	23
2014	BI	17	89
2014	BI-04	28	18

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	BI	0	23
2014	BI	10	89
2014	BI-03	15	35

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	BI	47	23
2014	BI	47	89
2014	BI-02	54	28
2014	BI-03	43	35
2014	BI-04	45	18

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	BI	0	23
2014	BI-02	0	28

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	BI	48	23
2014	BI	51	89
2014	BI-02	50	28
2014	BI-03	46	35
2014	BI-04	45	18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	BI	26	23
2014	BI	14	89
2014	BI-03	14	35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	92	8	25

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	24	14	11	10	22	7	50	30	123
2017	BI-02	9	29	15	6	9	18	15	56	22	34
2017	BI-03	12	23	14	10	12	23	6	50	31	51
2014	BI	14	19	19	10	5	28	5	50	22	531
2014	BI-02	14	20	20	13	3	23	5	48	23	187
2014	BI-03	15	22	17	9	4	28	5	55	20	195
2014	BI-04	12	15	21	7	10	31	4	41	26	94
2014	BI-05	16	16	17	2	2	46	0	60	9	43

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	22	40	14	8	5	10	1	70	15	122
2017	BI-02	21	39	9	9	7	12	3	71	18	33
2017	BI-03	22	47	15	4	2	10	0	76	7	51
2014	BI	27	37	19	6	4	7	0	69	11	531
2014	BI-02	25	40	21	8	2	5	0	68	10	187
2014	BI-03	28	37	16	6	4	8	1	71	11	195
2014	BI-04	27	35	16	6	9	7	0	67	16	94
2014	BI-05	28	35	28	5	0	5	0	65	5	43
2011	BI	25	43	14	7	3	7	0	74	11	514
2011	BI-02	27	48	10	8	2	5	0	79	10	184
2011	BI-03	26	41	15	8	4	7	0	72	13	184
2011	BI-04	22	39	15	5	5	13	0	71	12	94
2011	BI-05	24	42	24	8	3	0	0	66	11	38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	8	92	124
2014	BI	7	93	531
2014	BI-02	6	94	187
2014	BI-03	8	92	195
2014	BI-04	8	92	94

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2014	BI	28	36
2014	BI-03	31	16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	BI	90	10
2014	BI	81	36
2014	BI-02	73	11
2014	BI-03	81	16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-02	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	BI	10
2014	BI	36
2014	BI-02	11
2014	BI-03	16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-02	0	11

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	BI	17	36

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Total responses
2017	BI	10
2014	BI-02	11
2014	BI-03	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2014	BI	20	36
2014	BI-03	32	16

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2014	BI	17	36
2014	BI-03	32	16

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-02	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2014	BI	44	36
2014	BI-02	55	11
2014	BI-03	44	16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2014	BI	30	36

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	BI	0	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	BI	0	10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	BI	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2014	BI	19	36

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	BI	0	10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	BI	10
2014	BI	36
2014	BI-02	11
2014	BI-03	16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	BI	19	36

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2014	BI	33	36
2014	BI-03	31	16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI	19	36

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	BI-02	0	11

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	BI	17	36

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	BI-03	0	16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-02	0	11

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	BI	14	36

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	BI	50	10
2014	BI	39	36
2014	BI-02	46	11
2014	BI-03	37	16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-03	0	15

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	BI	23	34

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-03	0	15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Total responses
2014	BI	34
2014	BI-02	11
2014	BI-03	15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-02	0	11

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	BI	50	10
2014	BI	24	34

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-02	0	11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	BI	60	10
2014	BI	44	34

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	BI	0	10
2014	BI-02	0	11

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	BI	80	10
2014	BI	47	34
2014	BI-03	33	15

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	BI-03	0	15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	100	0	10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	11	19	27	3	3	30	7	48	9	123
2017	BI-02	9	26	29	3	6	15	12	48	13	34
2017	BI-03	12	16	17	2	2	41	10	56	8	51
2014	BI	14	18	19	3	2	39	5	57	8	531
2014	BI-02	13	20	21	5	1	34	6	55	9	187
2014	BI-03	16	17	15	2	3	42	5	63	9	195
2014	BI-04	13	13	23	0	3	44	4	49	6	94
2014	BI-05	7	26	21	2	0	44	0	58	4	43

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	22	37	26	2	2	12	0	67	4	124
2017	BI-02	17	37	25	3	6	12	0	61	10	35
2017	BI-03	22	41	21	0	0	16	0	75	0	51
2014	BI	28	37	17	4	2	12	0	75	6	530
2014	BI-02	25	38	19	4	3	11	0	71	7	187
2014	BI-03	31	37	14	3	1	13	1	79	5	195
2014	BI-04	27	41	13	5	1	13	0	78	7	93
2014	BI-05	30	35	23	5	0	7	0	70	5	43
2011	BI	31	41	14	4	1	8	0	79	5	512
2011	BI-02	34	42	13	4	2	6	0	80	6	182
2011	BI-03	29	46	11	4	2	8	0	82	6	184
2011	BI-04	32	29	17	4	0	16	2	74	5	94
2011	BI-05	26	47	24	0	0	3	0	76	0	38

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	16	84	123
2017	BI-02	20	80	34
2017	BI-03	20	80	51
2014	BI	15	85	531
2014	BI-02	13	87	187
2014	BI-03	14	86	195
2014	BI-04	18	82	94
2014	BI-05	14	86	43

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	BI	79	21	19
2017	BI-03	80	20	10
2014	BI	84	16	77
2014	BI-02	84	16	25
2014	BI-03	85	15	27
2014	BI-04	77	23	17

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	54	33	13	0	0	0	87	0	15
2014	BI	38	46	5	8	2	2	86	9	65
2014	BI-02	33	38	10	14	0	5	75	15	21
2014	BI-03	26	69	0	0	5	0	95	5	23
2014	BI-04	54	23	8	15	0	0	77	15	13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	30	54	10	3	1	1	1	86	4	123
2017	BI-02	26	55	9	0	3	3	3	87	4	34
2017	BI-03	26	51	16	8	0	0	0	77	8	51
2014	BI	28	59	6	5	0	1	0	88	6	531
2014	BI-02	21	60	9	9	1	0	0	82	10	187
2014	BI-03	30	58	5	4	1	3	0	90	4	195
2014	BI-04	30	60	6	4	0	0	0	89	4	94
2014	BI-05	44	54	0	2	0	0	0	98	2	43
2011	BI	25	63	7	3	1	0	0	89	4	514
2011	BI-02	22	63	10	3	2	0	0	85	5	183
2011	BI-03	24	66	6	3	1	0	0	90	4	185
2011	BI-04	31	62	2	3	1	0	1	94	4	94
2011	BI-05	39	61	0	0	0	0	0	100	0	38
2008	BI	20	59	8	9	3	1	0	80	12	353
2008	BI-02	18	60	9	7	4	2	0	79	11	108
2008	BI-03	18	56	7	13	4	1	0	75	18	136
2008	BI-04	24	61	4	7	1	1	1	88	8	75
2008	BI-05	30	60	10	0	0	0	0	90	0	20

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	3	22	22	18	9	22	3	34	36	122
2017	BI-02	0	26	20	23	12	15	3	32	43	34
2017	BI-03	8	28	19	10	2	33	0	54	18	51
2014	BI	8	23	23	12	7	23	3	42	27	531
2014	BI-02	5	21	28	20	7	16	3	33	33	187
2014	BI-03	9	25	19	8	6	27	5	50	21	195
2014	BI-04	6	19	23	9	11	31	1	38	28	94
2014	BI-05	12	32	18	9	5	21	2	58	18	43
2011	BI	5	24	25	12	4	26	3	41	23	514
2011	BI-02	5	27	25	16	2	22	3	43	25	183
2011	BI-03	4	25	24	10	5	28	4	43	22	185
2011	BI-04	5	18	24	11	6	32	3	36	26	94
2011	BI-05	5	24	37	13	3	18	0	35	19	38

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	51	27	6	7	1	7	1	85	8	122
2017	BI-02	44	29	9	9	3	3	3	78	13	34
2017	BI-03	52	18	8	8	0	14	0	82	9	50
2014	BI	39	40	10	4	2	6	0	84	6	531
2014	BI-02	33	44	12	5	2	4	0	80	7	187
2014	BI-03	42	37	7	4	2	8	0	86	6	195
2014	BI-04	39	37	10	2	3	7	1	84	6	94
2014	BI-05	44	40	9	0	2	5	0	88	2	43
2011	BI	38	40	8	4	1	8	1	85	6	514
2011	BI-02	31	46	9	4	2	8	0	84	7	183
2011	BI-03	44	36	8	4	1	8	1	86	5	185
2011	BI-04	39	35	10	4	2	9	1	82	7	94
2011	BI-05	42	42	5	5	0	5	0	89	6	38
2008	BI	36	41	10	3	1	9	1	85	4	353
2008	BI-02	36	49	9	2	1	3	0	88	3	108
2008	BI-03	37	32	9	4	2	15	1	82	7	136
2008	BI-04	35	49	5	1	1	5	3	91	3	75
2008	BI-05	25	35	30	5	0	5	0	63	5	20

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	22	39	10	10	4	14	1	71	16	123
2017	BI-02	15	44	9	9	6	15	3	71	18	34
2017	BI-03	26	35	12	6	0	22	0	78	8	51
2014	BI	26	42	14	5	3	10	0	75	10	531
2014	BI-02	22	44	18	5	3	8	0	71	9	187
2014	BI-03	29	40	10	5	3	12	1	79	9	195
2014	BI-04	26	39	11	8	5	11	0	73	16	94
2014	BI-05	30	44	17	0	0	9	0	82	0	43
2011	BI	28	38	13	6	2	12	1	76	10	514
2011	BI-02	25	44	12	5	3	11	0	78	9	183
2011	BI-03	29	38	12	6	2	12	1	78	9	185
2011	BI-04	30	29	14	9	3	14	2	70	14	94
2011	BI-05	26	42	16	8	3	5	0	72	11	38
2008	BI	24	33	16	10	5	11	1	65	17	353
2008	BI-02	31	35	16	9	2	6	1	71	12	108
2008	BI-03	26	28	11	13	5	18	0	65	21	136
2008	BI-04	11	39	25	11	4	9	1	55	16	75
2008	BI-05	15	45	15	10	5	10	0	67	17	20

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	49	32	6	6	6	2	82	12	123
2017	BI-02	38	32	3	9	12	6	75	22	34
2017	BI-03	53	33	8	4	2	0	86	6	51

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	50	26	9	5	7	3	78	13	123
2017	BI-02	32	29	15	9	9	6	65	19	34
2017	BI-03	55	26	8	4	4	4	84	8	51

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	31	44	16	6	3	75	9	124
2017	BI-02	17	51	20	9	3	68	12	35
2017	BI-03	43	35	16	4	2	78	6	51

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	13	44	16	20	7	57	27	124
2017	BI-02	9	34	26	20	12	43	32	35
2017	BI-03	20	55	10	12	4	75	16	51

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	15	28	26	14	18	43	32	123
2017	BI-02	9	38	17	20	14	48	35	34
2017	BI-03	14	25	29	12	20	39	31	51

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	9	33	30	17	11	42	28	123
2017	BI-02	12	29	20	24	15	41	38	34
2017	BI-03	10	41	36	10	4	51	14	51

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	17	34	26	16	7	51	23	122
2017	BI-02	21	26	29	12	12	47	24	34
2017	BI-03	22	40	20	14	4	62	18	50

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	21	30	22	13	2	34	36	123
2017	BI-02	9	15	35	24	17	0	24	41	34
2017	BI-03	14	29	26	21	8	2	44	30	51

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	34	30	20	3	3	1	9	71	7	123
2017	BI-02	38	20	30	0	3	0	9	64	3	34
2017	BI-03	37	33	10	2	2	2	14	83	5	51

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	18	34	25	15	8	52	23	123
2017	BI-02	21	29	21	12	17	50	29	34
2017	BI-03	24	32	29	14	2	55	16	51

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	40	27	10	7	1	56	17	122
2017	BI-02	21	38	18	15	9	0	59	24	34
2017	BI-03	20	36	32	10	2	0	56	12	50

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	12	32	29	17	9	1	44	26	123
2017	BI-02	18	20	29	24	9	0	38	33	34
2017	BI-03	16	41	27	12	4	0	57	16	51

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	17	36	21	16	9	1	53	25	123
2017	BI-02	15	38	15	27	6	0	53	33	34
2017	BI-03	28	31	22	12	8	0	59	19	51

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	17	34	22	15	11	1	51	26	122
2017	BI-02	18	30	18	9	24	0	49	33	33
2017	BI-03	20	37	20	18	6	0	57	23	51

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	51	27	11	7	2	1	79	10	123
2017	BI-02	50	26	6	12	6	0	76	18	34
2017	BI-03	49	29	10	10	0	2	80	10	51

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	66	16	7	5	2	3	2	86	7	123
2017	BI-02	62	21	12	0	3	0	3	85	3	34
2017	BI-03	70	12	0	8	0	6	4	91	9	51

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	59	27	7	5	1	1	87	6	121
2017	BI-02	59	25	9	4	3	0	84	7	32
2017	BI-03	58	30	6	4	0	2	90	4	51

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	53	24	10	8	5	1	77	13	123
2017	BI-02	47	20	21	3	6	3	69	9	34
2017	BI-03	62	26	4	8	0	0	88	8	51

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	49	14	5	3	28	89	5	123
2017	BI-02	41	18	3	0	38	95	0	34
2017	BI-03	47	4	8	6	35	79	9	51

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	61	23	7	4	2	1	2	87	6	122
2017	BI-02	50	15	12	9	6	3	6	71	17	34
2017	BI-03	72	22	4	0	0	0	2	96	0	50

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	62	15	8	3	8	2	2	80	11	123
2017	BI-02	62	12	6	6	6	3	6	80	13	34
2017	BI-03	53	14	14	2	14	2	2	69	16	51

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	44	31	15	7	2	1	75	10	123
2017	BI-02	24	38	20	9	6	3	63	16	34
2017	BI-03	45	31	16	8	0	0	77	8	51

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	30	48	12	3	37	15	124
2017	BI-02	6	23	60	11	0	29	11	35
2017	BI-03	10	45	31	14	0	55	14	51

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	10	21	47	19	3	22	31	124
2017	BI-02	12	14	57	17	0	17	26	35
2017	BI-03	4	20	45	25	6	31	24	51

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	16	34	21	13	13	3	17	83	124
2017	BI-02	14	29	23	23	11	0	14	86	35
2017	BI-03	12	38	18	12	15	6	13	87	51

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	12	100
2017	BI-02	13	30
2017	BI-03	12	42

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	36	100
2017	BI-02	37	30
2017	BI-03	35	42

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	BI	15	100
2017	BI-02	20	30
2017	BI-03	14	42

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	BI	59	100
2017	BI-02	56	30
2017	BI-03	50	42

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	BI	9	100
2017	BI-02	13	30
2017	BI-03	10	42

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	BI	37	100
2017	BI-02	33	30
2017	BI-03	38	42

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	BI	3	45	22	10	5	15	96
2017	BI-02	3	41	21	10	3	21	29
2017	BI-03	0	52	20	13	5	10	40

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	4	23	19	27	23	4	28	52	100
2017	BI-02	3	36	24	17	17	4	41	34	30
2017	BI-03	7	15	14	36	26	2	22	63	42

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	BI	7	15	28	44	2	4	7	77	100
2017	BI-02	13	20	23	36	0	7	14	64	30
2017	BI-03	5	9	29	52	2	2	5	85	42

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - BI

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.