2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - AG

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 16 78 6 0 0 0 0 94 0 18
2014 AG 22 50 12 13 3 0 0 72 16 145
2014 AG-02 20 56 10 12 2 0 0 76 14 50
2014 AG-03 25 44 14 12 5 0 0 68 18 57
2014 AG-04 20 50 20 10 0 0 0 70 10 20
2014 AG-05 25 67 0 8 0 0 0 92 8 12
2011 AG 24 51 12 10 3 0 0 75 13 187
2011 AG-02 21 53 14 12 0 0 0 74 12 57
2011 AG-03 28 47 9 8 7 0 0 76 15 74
2011 AG-04 21 55 18 6 0 0 0 76 6 33
2011 AG-05 17 56 6 22 0 0 0 72 22 18
2008 AG 29 48 9 10 4 0 0 77 14 163
2008 AG-02 33 52 7 9 0 0 0 85 9 46
2008 AG-03 26 44 11 13 6 0 0 71 18 72
2008 AG-04 29 46 8 13 4 0 0 75 17 24
2008 AG-05 25 63 0 6 6 0 0 88 13 16

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 55 11 17 6 0 0 66 23 18

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 43 57 0 0 0 0 0 100 0 18
2014 AG 45 39 12 4 1 0 0 83 4 145
2014 AG-02 40 44 14 2 0 0 0 84 2 50
2014 AG-03 47 33 12 5 2 0 0 81 7 57
2014 AG-04 40 50 10 0 0 0 0 90 0 20
2014 AG-05 67 33 0 0 0 0 0 100 0 12
2011 AG 48 43 7 3 0 0 0 90 3 187
2011 AG-02 42 46 7 5 0 0 0 88 5 57
2011 AG-03 51 38 9 1 0 0 0 89 1 74
2011 AG-04 48 48 3 0 0 0 0 97 0 33
2011 AG-05 39 50 6 6 0 0 0 89 6 18

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 73 5 0 0 0 0 95 0 18
2014 AG 31 49 13 6 1 0 0 80 7 144
2014 AG-02 24 54 12 8 2 0 0 78 10 50
2014 AG-03 35 39 19 5 2 0 0 74 7 57
2014 AG-04 26 63 5 5 0 0 0 89 5 19
2014 AG-05 50 42 8 0 0 0 0 92 0 12
2011 AG 31 54 8 5 2 0 0 85 7 187
2011 AG-02 28 54 12 5 0 0 0 82 5 57
2011 AG-03 32 54 4 7 3 0 0 86 9 74
2011 AG-04 36 52 12 0 0 0 0 88 0 33
2011 AG-05 22 56 6 11 6 0 0 78 17 18
2008 AG 36 48 9 4 3 0 0 84 7 163
2008 AG-02 43 48 9 0 0 0 0 91 0 46
2008 AG-03 31 46 11 6 7 0 0 76 13 72
2008 AG-04 38 46 8 8 0 0 0 83 8 24
2008 AG-05 31 63 0 6 0 0 0 94 6 16

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 28 22 45 0 0 6 0 52 0 18
2014 AG 16 36 26 14 7 0 1 53 21 145
2014 AG-02 16 40 28 10 6 0 0 56 16 50
2014 AG-03 19 39 21 11 9 0 2 59 20 57
2014 AG-04 5 25 40 25 5 0 0 30 30 20
2014 AG-05 8 33 25 25 8 0 0 42 33 12
2011 AG 18 48 18 12 4 1 0 66 16 187
2011 AG-02 23 53 14 7 2 2 0 77 9 57
2011 AG-03 18 47 15 15 5 0 0 65 20 74
2011 AG-04 15 45 33 6 0 0 0 61 6 33
2011 AG-05 6 44 17 17 11 6 0 53 29 18

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 28 28 38 6 0 0 0 56 6 18
2014 AG 15 37 24 16 6 1 1 53 22 145
2014 AG-02 16 38 28 12 6 0 0 54 18 50
2014 AG-03 16 37 23 12 9 2 2 55 22 57
2014 AG-04 5 45 25 20 5 0 0 50 25 20
2014 AG-05 17 17 25 42 0 0 0 33 42 12
2011 AG 15 47 16 16 6 0 0 62 22 187
2011 AG-02 11 58 11 19 2 0 0 68 21 57
2011 AG-03 20 46 12 11 11 0 0 66 22 74
2011 AG-04 12 48 30 6 3 0 0 61 9 33
2011 AG-05 6 28 17 44 6 0 0 33 50 18
2008 AG 13 50 16 13 7 1 0 63 20 162
2008 AG-02 22 60 9 7 2 0 0 82 9 45
2008 AG-03 6 49 22 15 7 1 0 55 23 72
2008 AG-04 21 38 17 8 17 0 0 58 25 24
2008 AG-05 0 50 6 31 13 0 0 50 44 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 23 22 11 23 11 11 0 50 38 18
2014 AG 17 29 17 21 7 8 1 50 31 145
2014 AG-02 12 28 16 26 8 10 0 44 38 50
2014 AG-03 19 28 16 16 11 9 2 53 29 57
2014 AG-04 10 40 25 25 0 0 0 50 25 20
2014 AG-05 25 17 25 17 0 17 0 50 20 12
2011 AG 19 30 19 18 9 5 0 51 28 187
2011 AG-02 14 35 16 23 5 7 0 53 30 57
2011 AG-03 20 24 26 18 9 3 0 46 28 74
2011 AG-04 27 36 12 12 3 9 0 70 17 33
2011 AG-05 11 28 11 22 22 6 0 41 47 18
2008 AG 15 34 21 18 6 5 1 53 25 163
2008 AG-02 17 30 24 13 4 9 2 54 20 46
2008 AG-03 10 36 22 21 6 6 0 49 28 72
2008 AG-04 33 33 13 13 8 0 0 67 21 24
2008 AG-05 6 38 25 25 6 0 0 44 31 16
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 67 16 6 0 0 0 78 6 18
2014 AG 36 39 10 5 3 4 2 79 10 145
2014 AG-02 20 42 16 8 2 8 4 70 11 50
2014 AG-03 47 35 7 4 4 2 2 85 7 57
2014 AG-04 35 45 5 5 10 0 0 80 15 20
2014 AG-05 42 42 17 0 0 0 0 83 0 12
2011 AG 35 39 13 7 3 2 1 76 11 187
2011 AG-02 32 33 14 14 5 2 0 66 20 57
2011 AG-03 36 39 16 1 3 1 3 79 4 74
2011 AG-04 39 39 9 6 3 3 0 81 9 33
2011 AG-05 28 44 6 17 0 6 0 76 18 18
2008 AG 26 41 17 11 4 1 1 68 15 162
2008 AG-02 24 47 9 16 4 0 0 71 20 45
2008 AG-03 24 38 24 8 3 3 1 64 12 72
2008 AG-04 33 29 21 13 4 0 0 63 17 24
2008 AG-05 25 50 6 13 6 0 0 75 19 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 27 40 28 5 0 0 0 67 5 18
2014 AG 38 34 13 10 4 1 1 73 14 145
2014 AG-02 30 36 20 8 6 0 0 66 14 50
2014 AG-03 40 35 9 12 2 0 2 77 14 57
2014 AG-04 40 35 10 5 10 0 0 75 15 20
2014 AG-05 58 25 8 8 0 0 0 83 8 12
2011 AG 36 33 15 11 4 1 0 70 15 187
2011 AG-02 35 30 18 12 4 2 0 66 16 57
2011 AG-03 34 32 18 12 4 0 0 66 16 74
2011 AG-04 45 36 3 9 3 3 0 84 13 33
2011 AG-05 33 50 11 6 0 0 0 83 6 18
2008 AG 20 40 12 19 8 0 1 61 27 163
2008 AG-02 15 39 15 20 11 0 0 54 30 46
2008 AG-03 22 40 11 17 8 0 1 63 25 72
2008 AG-04 29 33 13 21 4 0 0 63 25 24
2008 AG-05 19 50 0 25 6 0 0 69 31 16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 40 41 6 12 0 0 0 82 12 17
2014 AG 41 33 14 5 3 1 1 77 9 145
2014 AG-02 30 36 20 4 6 2 2 69 10 50
2014 AG-03 47 32 12 5 2 0 2 80 7 57
2014 AG-04 45 45 0 5 5 0 0 90 10 20
2014 AG-05 50 25 17 8 0 0 0 75 8 12

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 39 23 11 17 11 0 43 31 18
2014 AG 15 35 20 14 5 11 1 57 21 145
2014 AG-02 14 28 20 14 6 18 0 51 25 50
2014 AG-03 19 32 21 16 5 5 2 55 23 57
2014 AG-04 10 60 10 15 5 0 0 70 20 20
2014 AG-05 17 33 33 8 0 8 0 55 9 12
2011 AG 13 34 20 14 10 9 1 52 26 187
2011 AG-02 12 46 21 5 7 7 2 63 13 57
2011 AG-03 15 31 16 20 8 9 0 51 31 74
2011 AG-04 15 15 33 21 3 12 0 34 28 33
2011 AG-05 0 39 11 6 39 6 0 41 47 18

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 44 28 11 12 5 0 47 24 18
2014 AG 10 26 28 21 11 3 1 37 34 145
2014 AG-02 8 32 24 18 12 6 0 42 32 50
2014 AG-03 12 23 35 16 12 0 2 36 29 57
2014 AG-04 5 25 25 35 10 0 0 30 45 20
2014 AG-05 8 17 33 33 8 0 0 25 42 12
2011 AG 6 33 19 21 17 4 0 41 40 187
2011 AG-02 2 53 14 21 9 2 0 55 30 57
2011 AG-03 9 27 20 20 18 5 0 39 40 74
2011 AG-04 6 21 24 27 15 6 0 29 45 33
2011 AG-05 0 11 22 17 50 0 0 11 67 18
2008 AG 7 25 25 26 15 2 0 33 42 163
2008 AG-02 13 37 17 22 7 4 0 52 30 46
2008 AG-03 4 22 31 28 14 1 0 27 42 72
2008 AG-04 4 21 21 21 33 0 0 25 54 24
2008 AG-05 0 13 19 44 25 0 0 13 69 16

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 33 23 28 16 0 0 33 44 18
2014 AG 5 20 27 28 17 2 1 26 47 145
2014 AG-02 2 24 34 20 18 2 0 26 39 50
2014 AG-03 9 16 28 30 16 0 2 25 46 57
2014 AG-04 0 20 15 50 15 0 0 20 65 20
2014 AG-05 8 25 17 25 25 0 0 33 50 12
2011 AG 4 23 19 29 18 6 0 29 50 187
2011 AG-02 4 32 18 23 14 11 0 39 41 57
2011 AG-03 7 23 24 20 19 7 0 32 42 74
2011 AG-04 0 15 15 58 9 3 0 16 69 33
2011 AG-05 0 6 17 33 44 0 0 6 78 18
2008 AG 5 15 23 34 21 2 0 21 56 163
2008 AG-02 11 24 24 28 11 2 0 36 40 46
2008 AG-03 1 15 28 36 17 3 0 17 54 72
2008 AG-04 4 8 21 29 38 0 0 13 67 24
2008 AG-05 0 0 0 50 50 0 0 0 100 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 28 22 12 28 6 0 35 42 18
2014 AG 12 34 22 14 10 7 1 49 27 145
2014 AG-02 10 36 22 12 6 14 0 54 21 50
2014 AG-03 14 30 28 12 11 4 2 46 24 57
2014 AG-04 5 35 20 25 15 0 0 40 40 20
2014 AG-05 25 25 8 25 17 0 0 50 42 12
2011 AG 10 37 21 16 10 6 1 50 27 187
2011 AG-02 11 39 18 16 9 9 0 54 27 57
2011 AG-03 11 41 24 9 9 4 1 54 20 74
2011 AG-04 6 27 30 27 3 6 0 35 32 33
2011 AG-05 6 33 6 22 28 6 0 41 53 18
2008 AG 3 30 20 21 15 10 0 37 41 163
2008 AG-02 7 46 20 11 11 7 0 56 23 46
2008 AG-03 1 22 22 28 15 11 0 27 48 72
2008 AG-04 4 25 17 25 21 8 0 32 50 24
2008 AG-05 0 25 13 25 25 13 0 29 57 16

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 39 16 29 11 6 0 41 42 18
2014 AG 8 20 22 31 16 2 1 29 49 145
2014 AG-02 2 28 22 26 18 4 0 31 46 50
2014 AG-03 11 19 23 28 16 2 2 31 45 57
2014 AG-04 5 15 20 40 20 0 0 20 60 20
2014 AG-05 17 0 25 42 17 0 0 17 58 12
2011 AG 4 27 21 29 16 3 0 32 46 187
2011 AG-02 2 35 19 26 12 5 0 39 41 57
2011 AG-03 7 31 19 23 16 4 0 39 41 74
2011 AG-04 0 21 24 33 21 0 0 21 55 33
2011 AG-05 0 0 28 50 22 0 0 0 72 18
2008 AG 6 29 20 32 12 1 0 35 44 163
2008 AG-02 9 37 24 28 2 0 0 46 30 46
2008 AG-03 4 29 15 38 13 1 0 34 51 72
2008 AG-04 8 21 21 25 25 0 0 29 50 24
2008 AG-05 0 19 25 31 25 0 0 19 56 16
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 39 27 17 12 0 0 44 29 18
2014 AG 16 33 21 19 10 0 0 49 29 145
2014 AG-02 10 34 22 26 8 0 0 44 34 50
2014 AG-03 25 35 16 14 11 0 0 60 25 57
2014 AG-04 20 35 30 5 10 0 0 55 15 20
2014 AG-05 8 25 42 17 8 0 0 33 25 12
2011 AG 14 36 22 19 8 1 0 51 27 187
2011 AG-02 9 39 9 32 12 0 0 47 44 57
2011 AG-03 19 31 28 15 7 0 0 50 22 74
2011 AG-04 12 48 24 6 6 3 0 63 13 33
2011 AG-05 11 28 28 28 6 0 0 39 33 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 44 22 16 6 0 0 55 22 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 39 17 27 17 0 0 39 44 18
2014 AG 13 20 19 23 12 12 1 38 41 145
2014 AG-02 6 14 10 36 24 8 2 22 67 50
2014 AG-03 16 18 26 14 7 18 2 41 26 57
2014 AG-04 10 35 20 20 0 15 0 53 24 20
2014 AG-05 17 42 25 17 0 0 0 58 17 12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 16 44 16 23 0 0 0 61 23 18
2014 AG 29 38 14 14 3 1 1 68 17 145
2014 AG-02 20 32 24 14 8 0 2 53 22 50
2014 AG-03 32 47 11 9 0 0 2 80 9 57
2014 AG-04 40 35 5 20 0 0 0 75 20 20
2014 AG-05 42 25 17 17 0 0 0 67 17 12
2011 AG 30 37 5 19 8 1 0 68 27 187
2011 AG-02 21 35 2 32 11 0 0 56 42 57
2011 AG-03 34 35 7 16 8 0 0 69 24 74
2011 AG-04 33 36 6 12 9 3 0 72 22 33
2011 AG-05 22 67 6 6 0 0 0 89 6 18
2008 AG 17 34 15 21 12 1 0 51 34 163
2008 AG-02 17 22 15 30 15 0 0 39 46 46
2008 AG-03 14 36 18 17 14 1 0 51 31 72
2008 AG-04 25 46 13 13 4 0 0 71 17 24
2008 AG-05 19 44 0 25 13 0 0 63 38 16

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 AG 8 42 15 8 0 8 19 68 11 26
2014 AG-05 8 33 25 8 0 8 17 56 11 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 60 12 16 6 0 0 66 22 18
2014 AG 24 47 12 9 5 1 1 73 14 145
2014 AG-02 18 48 10 18 6 0 0 66 24 50
2014 AG-03 33 42 12 5 4 0 4 78 9 57
2014 AG-04 10 55 25 0 5 5 0 68 5 20
2014 AG-05 25 67 8 0 0 0 0 92 0 12
2011 AG 22 45 12 15 5 0 1 67 20 186
2011 AG-02 11 42 19 19 9 0 0 53 28 57
2011 AG-03 30 41 8 12 7 0 3 72 19 74
2011 AG-04 19 50 9 22 0 0 0 69 22 32
2011 AG-05 22 61 17 0 0 0 0 83 0 18
2008 AG 19 43 16 14 6 2 1 63 20 162
2008 AG-02 22 35 15 24 2 2 0 58 27 46
2008 AG-03 15 47 15 13 7 1 1 64 20 72
2008 AG-04 21 38 25 4 13 0 0 58 17 24
2008 AG-05 20 53 7 7 7 7 0 79 14 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 55 5 23 12 6 0 58 36 18
2014 AG 17 34 18 19 7 3 2 54 27 145
2014 AG-02 10 36 18 22 8 6 0 49 32 50
2014 AG-03 19 28 21 19 7 0 5 50 28 57
2014 AG-04 20 40 20 15 0 5 0 63 16 20
2014 AG-05 25 58 8 8 0 0 0 83 8 12
2011 AG 20 39 19 11 9 2 1 61 20 186
2011 AG-02 9 42 18 16 14 2 0 52 30 57
2011 AG-03 24 31 19 12 9 3 1 58 23 74
2011 AG-04 28 34 28 3 3 3 0 65 6 32
2011 AG-05 28 61 6 6 0 0 0 89 6 18
2008 AG 23 35 15 17 5 4 0 61 23 162
2008 AG-02 17 39 17 20 2 4 0 59 23 46
2008 AG-03 19 29 17 24 6 6 0 51 31 72
2008 AG-04 33 42 8 4 13 0 0 75 17 24
2008 AG-05 47 40 13 0 0 0 0 87 0 15

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 44 29 16 5 0 0 49 22 18
2014 AG 9 36 19 21 15 0 0 45 36 145
2014 AG-02 14 48 16 18 4 0 0 62 22 50
2014 AG-03 9 32 18 16 26 0 0 40 42 57
2014 AG-04 0 30 30 25 15 0 0 30 40 20
2014 AG-05 8 17 33 33 8 0 0 25 42 12
2011 AG 12 45 17 18 8 0 1 57 26 187
2011 AG-02 12 44 21 18 5 0 0 56 23 57
2011 AG-03 12 43 19 16 9 0 0 55 26 74
2011 AG-04 9 58 12 15 3 0 3 69 19 33
2011 AG-05 6 44 6 28 17 0 0 50 44 18
2008 AG 12 40 15 21 11 0 1 53 32 163
2008 AG-02 26 48 13 9 4 0 0 74 13 46
2008 AG-03 6 38 15 28 14 0 0 43 42 72
2008 AG-04 4 46 13 25 8 0 4 52 35 24
2008 AG-05 6 13 25 25 25 0 6 20 53 16

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 27 73 0 0 0 0 0 100 0 18
2014 AG 37 43 6 13 1 0 1 80 13 145
2014 AG-02 40 40 2 16 0 0 2 82 16 50
2014 AG-03 33 44 11 11 2 0 0 77 12 57
2014 AG-04 30 55 5 10 0 0 0 85 10 20
2014 AG-05 67 25 0 8 0 0 0 92 8 12
2011 AG 37 49 8 4 2 0 0 86 6 187
2011 AG-02 25 60 11 5 0 0 0 84 5 57
2011 AG-03 35 49 7 5 4 0 0 84 9 74
2011 AG-04 55 33 12 0 0 0 0 88 0 33
2011 AG-05 44 50 0 6 0 0 0 94 6 18
2008 AG 39 40 12 5 4 0 0 79 9 163
2008 AG-02 41 46 13 0 0 0 0 87 0 46
2008 AG-03 32 39 14 8 7 0 0 71 15 72
2008 AG-04 42 38 13 8 0 0 0 79 8 24
2008 AG-05 50 44 0 0 6 0 0 94 6 16

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 32 56 12 0 0 0 0 88 0 18
2014 AG 40 45 5 8 3 0 0 85 11 145
2014 AG-02 44 42 0 10 4 0 0 86 14 50
2014 AG-03 39 46 9 4 4 0 0 84 7 57
2014 AG-04 30 55 5 10 0 0 0 85 10 20
2014 AG-05 58 33 0 8 0 0 0 92 8 12
2011 AG 41 52 2 3 2 0 0 93 5 187
2011 AG-02 40 49 0 9 2 0 0 89 11 57
2011 AG-03 34 59 4 0 3 0 0 93 3 74
2011 AG-04 55 42 3 0 0 0 0 97 0 33
2011 AG-05 44 50 0 6 0 0 0 94 6 18
2008 AG 35 52 7 6 1 0 0 87 7 163
2008 AG-02 39 48 9 4 0 0 0 87 4 46
2008 AG-03 33 51 7 6 3 0 0 85 8 72
2008 AG-04 33 58 0 8 0 0 0 92 8 24
2008 AG-05 38 44 13 6 0 0 0 81 6 16

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 44 5 33 17 0 0 44 50 18
2014 AG 11 28 18 25 16 1 1 40 42 145
2014 AG-02 14 32 10 24 20 0 0 46 44 50
2014 AG-03 12 26 23 21 16 0 2 39 38 57
2014 AG-04 0 25 30 35 10 0 0 25 45 20
2014 AG-05 8 33 17 33 8 0 0 42 42 12
2011 AG 10 42 19 17 11 1 0 52 28 187
2011 AG-02 12 47 14 16 11 0 0 60 26 57
2011 AG-03 9 34 22 20 15 0 0 43 35 74
2011 AG-04 3 55 18 18 3 3 0 59 22 33
2011 AG-05 6 44 28 11 11 0 0 50 22 18
2008 AG 8 30 26 25 10 1 0 39 35 163
2008 AG-02 15 41 20 17 7 0 0 57 24 46
2008 AG-03 4 26 22 32 14 1 0 31 46 72
2008 AG-04 8 33 29 21 4 4 0 43 26 24
2008 AG-05 0 13 44 25 19 0 0 13 44 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 43 12 17 17 6 0 51 36 18
2014 AG 11 32 16 23 14 2 1 44 39 145
2014 AG-02 14 30 10 24 22 0 0 44 46 50
2014 AG-03 7 30 25 19 12 4 4 40 34 57
2014 AG-04 0 50 10 30 10 0 0 50 40 20
2014 AG-05 25 33 17 25 0 0 0 58 25 12
2011 AG 16 42 11 17 13 1 1 58 31 187
2011 AG-02 19 47 4 21 9 0 0 67 30 57
2011 AG-03 16 36 16 14 18 0 0 53 31 74
2011 AG-04 15 48 12 12 6 3 3 68 19 33
2011 AG-05 6 44 6 22 22 0 0 50 44 18
2008 AG 17 47 13 13 9 0 1 64 22 163
2008 AG-02 35 48 11 4 2 0 0 83 7 46
2008 AG-03 7 49 17 18 10 0 0 56 28 72
2008 AG-04 13 58 0 8 21 0 0 71 29 24
2008 AG-05 6 19 25 25 13 0 13 29 43 16

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 61 16 12 0 0 0 72 12 18
2014 AG 12 47 18 16 6 0 0 59 23 145
2014 AG-02 14 50 12 16 8 0 0 64 24 50
2014 AG-03 18 35 23 18 7 0 0 53 25 57
2014 AG-04 5 65 10 15 5 0 0 70 20 20
2014 AG-05 0 58 25 17 0 0 0 58 17 12
2011 AG 19 57 12 9 4 0 0 76 12 187
2011 AG-02 21 61 7 11 0 0 0 82 11 57
2011 AG-03 19 54 14 8 5 0 0 73 14 74
2011 AG-04 21 67 9 3 0 0 0 88 3 33
2011 AG-05 11 39 28 11 11 0 0 50 22 18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 44 27 18 0 0 0 55 18 18
2014 AG 26 41 13 14 6 0 0 66 21 145
2014 AG-02 28 38 12 16 6 0 0 66 22 50
2014 AG-03 28 40 11 11 11 0 0 68 21 57
2014 AG-04 15 55 10 20 0 0 0 70 20 20
2014 AG-05 25 42 25 8 0 0 0 67 8 12

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 50 27 12 0 0 0 60 12 18
2014 AG 19 42 15 17 5 1 0 62 23 145
2014 AG-02 26 42 12 16 4 0 0 68 20 50
2014 AG-03 19 44 16 16 5 0 0 63 21 57
2014 AG-04 5 45 15 20 10 5 0 53 32 20
2014 AG-05 17 42 17 17 8 0 0 58 25 12
2011 AG 25 48 10 13 2 2 1 75 15 187
2011 AG-02 26 42 12 16 2 0 2 70 18 57
2011 AG-03 24 57 9 5 1 3 0 83 7 74
2011 AG-04 27 39 12 15 3 3 0 69 19 33
2011 AG-05 17 44 0 39 0 0 0 61 39 18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 52 30 12 6 0 0 52 18 17

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 27 51 6 11 5 0 0 78 16 18
2014 AG 31 36 15 13 4 0 0 67 17 145
2014 AG-02 36 42 6 12 4 0 0 78 16 50
2014 AG-03 33 35 19 9 4 0 0 68 12 57
2014 AG-04 25 40 10 20 5 0 0 65 25 20
2014 AG-05 8 33 25 25 8 0 0 42 33 12
2011 AG 29 48 12 9 2 0 0 77 11 187
2011 AG-02 33 49 9 4 5 0 0 82 9 57
2011 AG-03 27 51 8 12 1 0 0 78 14 74
2011 AG-04 33 42 15 9 0 0 0 76 9 33
2011 AG-05 11 50 28 11 0 0 0 61 11 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 44 6 11 17 0 0 66 28 18
2014 AG 19 32 7 18 20 1 3 53 39 145
2014 AG-02 20 38 10 12 20 0 0 58 32 50
2014 AG-03 25 37 4 14 14 2 5 66 30 57
2014 AG-04 20 10 5 30 30 0 5 32 63 20
2014 AG-05 0 17 8 42 33 0 0 17 75 12
2011 AG 16 35 9 17 21 1 2 52 39 187
2011 AG-02 16 46 9 14 16 0 0 61 30 57
2011 AG-03 16 32 11 11 24 1 4 51 37 74
2011 AG-04 18 30 3 24 21 3 0 50 47 33
2011 AG-05 6 17 11 44 22 0 0 22 67 18
2008 AG 22 31 8 23 16 0 1 53 39 163
2008 AG-02 20 30 4 26 20 0 0 50 46 46
2008 AG-03 24 38 6 18 14 0 1 62 32 72
2008 AG-04 21 17 17 33 13 0 0 38 46 24
2008 AG-05 6 31 13 25 25 0 0 38 50 16

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 33 29 5 11 0 0 55 16 18
2014 AG 20 35 24 14 6 0 1 55 21 145
2014 AG-02 18 48 26 6 2 0 0 66 8 50
2014 AG-03 26 39 18 14 2 0 2 66 16 57
2014 AG-04 10 20 30 30 10 0 0 30 40 20
2014 AG-05 0 0 33 25 42 0 0 0 67 12
2011 AG 16 35 26 14 7 0 1 52 22 187
2011 AG-02 14 37 30 14 5 0 0 51 19 57
2011 AG-03 22 39 23 11 4 0 1 62 15 74
2011 AG-04 6 39 36 6 12 0 0 45 18 33
2011 AG-05 6 11 17 50 17 0 0 17 67 18
2008 AG 12 35 27 17 10 0 0 47 26 163
2008 AG-02 11 39 24 22 4 0 0 50 26 46
2008 AG-03 14 35 31 14 7 0 0 49 21 72
2008 AG-04 8 33 21 13 25 0 0 42 38 24
2008 AG-05 6 25 25 25 19 0 0 31 44 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 44 50 0 5 0 0 0 95 5 18
2014 AG 46 26 12 6 3 5 1 77 10 145
2014 AG-02 38 32 10 6 4 8 2 78 11 50
2014 AG-03 47 25 16 7 4 0 2 73 11 57
2014 AG-04 55 20 5 10 5 5 0 79 16 20
2014 AG-05 58 17 17 0 0 8 0 82 0 12
2011 AG 38 34 10 9 4 5 1 76 14 187
2011 AG-02 32 44 7 9 5 4 0 78 15 57
2011 AG-03 36 35 11 7 7 3 1 75 14 74
2011 AG-04 58 24 3 9 0 6 0 87 10 33
2011 AG-05 33 17 28 17 0 6 0 53 18 18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 AG 27 44 29 18
2014 AG 24 39 36 145
2014 AG-02 16 42 42 50
2014 AG-03 30 39 32 57
2014 AG-04 25 35 40 20
2014 AG-05 33 33 33 12
2011 AG 24 45 31 187
2011 AG-02 21 49 30 57
2011 AG-03 19 49 32 74
2011 AG-04 21 48 30 33
2011 AG-05 50 17 33 18

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 AG 23 40 17 14 9999 7 35
2014 AG-03 24 35 18 18 9999 6 17
2011 AG 21 37 23 7 9999 12 43
2011 AG-02 0 67 17 17 9999 0 12
2011 AG-03 8 31 31 0 9999 31 13
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 16 67 17 0 0 0 0 83 0 18
2014 AG 28 48 10 12 1 1 0 76 14 145
2014 AG-02 22 48 10 18 0 2 0 71 18 50
2014 AG-03 30 44 14 9 4 0 0 74 12 57
2014 AG-04 30 50 5 15 0 0 0 80 15 20
2014 AG-05 42 50 0 8 0 0 0 92 8 12
2011 AG 28 46 15 10 1 1 0 75 10 187
2011 AG-02 25 53 12 11 0 0 0 77 11 57
2011 AG-03 30 47 15 8 0 0 0 77 8 74
2011 AG-04 27 45 18 6 0 3 0 75 6 33
2011 AG-05 28 28 17 22 6 0 0 56 28 18
2008 AG 28 48 11 9 4 1 0 76 13 162
2008 AG-02 28 54 11 4 0 2 0 84 4 46
2008 AG-03 25 46 10 14 4 0 0 72 18 71
2008 AG-04 33 38 17 4 8 0 0 71 13 24
2008 AG-05 31 38 13 13 6 0 0 69 19 16

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 17 39 16 12 11 5 0 59 24 18
2014 AG 17 43 21 13 4 0 1 61 17 144
2014 AG-02 14 53 20 6 6 0 0 67 12 49
2014 AG-03 23 35 21 14 5 0 2 59 20 57
2014 AG-04 10 40 30 20 0 0 0 50 20 20
2014 AG-05 17 42 17 25 0 0 0 58 25 12
2011 AG 20 43 19 11 6 1 0 63 17 185
2011 AG-02 21 43 23 7 4 2 0 65 11 56
2011 AG-03 22 45 15 10 7 1 0 68 17 73
2011 AG-04 21 42 21 9 6 0 0 64 15 33
2011 AG-05 0 33 22 28 17 0 0 33 44 18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 40 55 5 0 0 0 5 40 18
2014 AG 12 36 39 6 4 1 1 11 49 145
2014 AG-02 8 26 48 10 6 0 2 16 35 50
2014 AG-03 14 44 30 7 4 0 2 11 59 57
2014 AG-04 10 55 35 0 0 0 0 0 65 20
2014 AG-05 17 33 50 0 0 0 0 0 50 12
2011 AG 13 34 37 12 4 1 1 16 47 187
2011 AG-02 7 32 42 11 5 2 2 16 40 57
2011 AG-03 11 35 34 18 3 0 0 20 46 74
2011 AG-04 24 33 33 9 0 0 0 9 58 33
2011 AG-05 22 44 33 0 0 0 0 0 67 18
2008 AG 12 35 40 12 1 0 0 13 47 163
2008 AG-02 9 33 43 13 2 0 0 15 41 46
2008 AG-03 13 29 42 15 1 0 0 17 42 72
2008 AG-04 21 46 33 0 0 0 0 0 67 24
2008 AG-05 6 63 25 6 0 0 0 6 69 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 34 33 22 0 0 0 22 45 18
2014 AG 23 36 30 5 4 1 1 9 60 145
2014 AG-02 10 40 36 8 4 2 0 12 51 50
2014 AG-03 26 37 26 4 5 0 2 9 64 57
2014 AG-04 45 25 30 0 0 0 0 0 70 20
2014 AG-05 25 42 25 8 0 0 0 8 67 12
2011 AG 18 28 32 14 7 1 0 22 46 187
2011 AG-02 2 25 33 23 16 2 0 39 27 57
2011 AG-03 23 28 28 14 5 1 0 19 52 74
2011 AG-04 27 27 36 9 0 0 0 9 55 33
2011 AG-05 28 39 28 6 0 0 0 6 67 18
2008 AG 16 34 29 17 4 0 1 20 50 163
2008 AG-02 2 30 26 28 9 0 4 39 34 46
2008 AG-03 17 35 32 15 1 0 0 17 51 72
2008 AG-04 29 33 33 4 0 0 0 4 63 24
2008 AG-05 38 44 19 0 0 0 0 0 81 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 16 40 38 0 5 0 0 5 57 18
2014 AG 38 32 22 3 2 1 1 6 72 145
2014 AG-02 22 32 42 2 2 0 0 4 54 50
2014 AG-03 44 33 12 5 2 2 2 7 80 57
2014 AG-04 60 30 10 0 0 0 0 0 90 20
2014 AG-05 58 33 0 8 0 0 0 8 92 12
2011 AG 28 29 30 8 3 2 1 12 58 186
2011 AG-02 7 21 51 14 5 2 0 20 29 57
2011 AG-03 26 34 26 9 4 0 1 14 60 74
2011 AG-04 53 28 16 0 0 3 0 0 84 32
2011 AG-05 61 33 6 0 0 0 0 0 94 18
2008 AG 30 26 31 11 1 0 1 12 56 163
2008 AG-02 7 17 43 28 2 0 2 31 24 46
2008 AG-03 26 32 33 7 1 0 0 8 58 72
2008 AG-04 71 29 0 0 0 0 0 0 100 24
2008 AG-05 63 19 19 0 0 0 0 0 81 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 22 39 39 0 0 0 39 22 18
2014 AG 13 28 35 17 5 1 1 22 42 144
2014 AG-02 6 20 41 27 6 0 0 33 26 49
2014 AG-03 12 33 35 14 4 0 2 18 46 57
2014 AG-04 25 35 25 10 5 0 0 15 60 20
2014 AG-05 33 33 33 0 0 0 0 0 67 12
2011 AG 10 23 39 20 7 1 0 28 34 187
2011 AG-02 0 14 39 30 16 2 0 46 14 57
2011 AG-03 5 26 43 22 4 0 0 26 31 74
2011 AG-04 24 24 42 9 0 0 0 9 48 33
2011 AG-05 39 39 22 0 0 0 0 0 78 18
2008 AG 8 28 43 17 4 0 0 21 36 163
2008 AG-02 0 20 43 33 4 0 0 37 20 46
2008 AG-03 3 29 46 17 6 0 0 22 32 72
2008 AG-04 25 33 38 4 0 0 0 4 58 24
2008 AG-05 31 44 25 0 0 0 0 0 75 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 39 33 5 0 0 0 5 61 18
2014 AG 32 39 20 3 3 1 1 7 73 144
2014 AG-02 22 38 28 6 4 0 2 10 61 50
2014 AG-03 33 40 19 4 2 0 2 5 75 57
2014 AG-04 53 37 11 0 0 0 0 0 89 19
2014 AG-05 33 58 8 0 0 0 0 0 92 12
2011 AG 28 30 28 6 6 1 1 13 59 187
2011 AG-02 16 32 26 16 7 2 2 24 49 57
2011 AG-03 27 31 32 1 7 1 0 8 59 74
2011 AG-04 30 36 30 3 0 0 0 3 67 33
2011 AG-05 67 11 22 0 0 0 0 0 78 18
2008 AG 18 35 33 10 4 0 0 13 53 163
2008 AG-02 17 28 39 9 7 0 0 15 46 46
2008 AG-03 13 36 35 14 3 0 0 17 49 72
2008 AG-04 29 38 25 8 0 0 0 8 67 24
2008 AG-05 38 38 25 0 0 0 0 0 75 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 29 27 39 0 0 0 39 34 18
2014 AG 10 28 37 15 7 1 3 23 39 145
2014 AG-02 4 24 38 20 10 0 4 31 29 50
2014 AG-03 16 28 35 9 9 0 4 18 45 57
2014 AG-04 10 35 35 20 0 0 0 20 45 20
2014 AG-05 0 33 50 17 0 0 0 17 33 12
2011 AG 13 28 37 12 5 2 2 18 43 187
2011 AG-02 2 37 28 19 11 2 2 31 40 57
2011 AG-03 18 31 30 14 4 0 4 18 51 74
2011 AG-04 21 15 61 0 0 3 0 0 38 33
2011 AG-05 22 22 50 6 0 0 0 6 44 18
2008 AG 15 29 32 19 4 1 1 23 45 163
2008 AG-02 13 26 28 22 9 2 0 31 40 46
2008 AG-03 8 38 31 21 1 0 1 23 46 72
2008 AG-04 25 17 46 13 0 0 0 13 42 24
2008 AG-05 38 19 38 6 0 0 0 6 56 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 17 50 16 16 0 0 0 16 67 18
2014 AG 24 27 33 9 3 2 2 12 53 145
2014 AG-02 12 26 40 18 2 0 2 20 39 50
2014 AG-03 25 30 30 7 4 4 2 11 57 57
2014 AG-04 50 25 20 0 0 0 5 0 79 20
2014 AG-05 33 25 42 0 0 0 0 0 58 12

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 16 44 22 12 6 0 0 60 18 18
2014 AG 42 32 9 10 4 2 1 77 14 145
2014 AG-02 26 44 10 14 6 0 0 70 20 50
2014 AG-03 56 23 11 4 4 2 2 82 7 57
2014 AG-04 35 30 10 15 5 5 0 68 21 20
2014 AG-05 58 42 0 0 0 0 0 100 0 12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 66 5 18 0 0 0 77 18 18
2014 AG 42 42 7 5 2 1 1 85 8 145
2014 AG-02 18 58 14 8 2 0 0 76 10 50
2014 AG-03 51 39 2 4 4 0 2 91 7 57
2014 AG-04 65 30 5 0 0 0 0 95 0 20
2014 AG-05 67 33 0 0 0 0 0 100 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 61 17 0 0 0 0 83 0 18
2014 AG 44 41 11 1 1 1 1 86 3 145
2014 AG-02 34 46 14 2 2 2 0 82 4 50
2014 AG-03 42 46 9 0 2 0 2 89 2 57
2014 AG-04 60 35 5 0 0 0 0 95 0 20
2014 AG-05 67 17 17 0 0 0 0 83 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 23 50 16 5 6 0 0 73 11 18
2014 AG 33 46 11 7 1 1 1 80 8 145
2014 AG-02 28 42 16 10 2 2 0 71 12 50
2014 AG-03 30 53 7 7 2 0 2 84 9 57
2014 AG-04 40 55 5 0 0 0 0 95 0 20
2014 AG-05 42 42 17 0 0 0 0 83 0 12
2011 AG 26 50 18 3 2 1 0 76 5 187
2011 AG-02 23 56 18 2 2 0 0 79 4 57
2011 AG-03 28 47 19 3 3 0 0 76 5 74
2011 AG-04 27 52 15 3 0 3 0 81 3 33
2011 AG-05 17 44 22 11 6 0 0 61 17 18

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 28 43 17 12 0 0 0 71 12 18
2014 AG 35 42 10 7 4 1 1 78 11 145
2014 AG-02 36 38 18 2 6 0 0 74 8 50
2014 AG-03 37 44 5 9 4 0 2 82 13 57
2014 AG-04 35 50 0 15 0 0 0 85 15 20
2014 AG-05 25 58 8 0 8 0 0 83 8 12
2011 AG 30 47 14 5 4 0 0 77 9 187
2011 AG-02 32 53 12 0 4 0 0 84 4 57
2011 AG-03 34 43 12 5 5 0 0 77 11 74
2011 AG-04 21 55 15 9 0 0 0 76 9 33
2011 AG-05 17 33 28 11 11 0 0 50 22 18
2008 AG 17 53 18 8 4 0 0 71 12 163
2008 AG-02 24 63 7 4 2 0 0 87 7 46
2008 AG-03 14 54 21 7 4 0 0 68 11 72
2008 AG-04 13 50 21 8 8 0 0 63 17 24
2008 AG-05 13 25 38 25 0 0 0 38 25 16

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 60 16 6 17 0 0 60 23 18
2014 AG 31 30 13 13 5 6 3 66 19 145
2014 AG-02 22 36 14 20 4 4 0 60 25 50
2014 AG-03 40 23 12 7 5 9 4 72 14 57
2014 AG-04 25 30 15 15 5 0 10 61 22 20
2014 AG-05 33 50 17 0 0 0 0 83 0 12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 33 50 17 0 0 0 0 83 0 18
2014 AG 40 47 4 7 1 1 1 88 8 145
2014 AG-02 30 56 2 10 0 2 0 88 10 50
2014 AG-03 37 46 7 7 2 0 2 84 9 57
2014 AG-04 50 40 5 5 0 0 0 90 5 20
2014 AG-05 58 42 0 0 0 0 0 100 0 12
2011 AG 30 49 13 5 1 2 0 80 7 186
2011 AG-02 23 57 11 7 2 0 0 80 9 56
2011 AG-03 30 43 18 5 1 3 0 75 7 74
2011 AG-04 42 45 9 0 0 3 0 91 0 33
2011 AG-05 22 50 17 11 0 0 0 72 11 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 16 51 27 6 0 0 0 67 6 18
2014 AG 36 44 9 7 1 2 1 82 8 145
2014 AG-02 32 40 10 12 4 2 0 73 16 50
2014 AG-03 28 54 9 5 0 2 2 85 5 57
2014 AG-04 55 35 5 5 0 0 0 90 5 20
2014 AG-05 67 33 0 0 0 0 0 100 0 12
2011 AG 30 37 15 8 6 5 0 69 15 186
2011 AG-02 36 38 11 7 7 2 0 75 15 56
2011 AG-03 22 38 19 8 8 5 0 63 17 74
2011 AG-04 39 30 12 9 3 6 0 74 13 33
2011 AG-05 17 44 17 11 6 6 0 65 18 18
2008 AG 22 33 15 15 7 7 0 59 24 162
2008 AG-02 26 35 11 13 9 7 0 65 23 46
2008 AG-03 25 26 21 15 6 7 0 55 22 72
2008 AG-04 17 38 8 21 8 8 0 59 32 24
2008 AG-05 6 50 13 13 13 6 0 60 27 16

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 45 11 11 11 0 0 67 22 18
2014 AG 30 39 19 6 3 2 1 71 10 145
2014 AG-02 28 38 20 8 6 0 0 66 14 50
2014 AG-03 23 47 19 4 2 4 2 74 6 57
2014 AG-04 30 35 20 10 5 0 0 65 15 20
2014 AG-05 75 17 8 0 0 0 0 92 0 12
2011 AG 21 41 24 7 4 2 0 64 12 187
2011 AG-02 18 51 16 7 5 4 0 71 13 57
2011 AG-03 24 35 28 7 4 1 0 60 11 74
2011 AG-04 21 42 21 9 3 3 0 66 13 33
2011 AG-05 17 33 39 6 6 0 0 50 11 18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 44 17 27 12 0 0 44 39 18
2014 AG 12 25 21 19 14 7 1 40 37 145
2014 AG-02 8 32 28 14 16 2 0 41 31 50
2014 AG-03 14 21 16 23 14 9 4 40 42 57
2014 AG-04 10 20 30 15 10 15 0 35 29 20
2014 AG-05 17 25 17 33 8 0 0 42 42 12
2011 AG 12 23 16 24 15 11 0 39 43 187
2011 AG-02 5 32 14 30 11 9 0 40 44 57
2011 AG-03 18 18 14 22 16 14 0 41 44 74
2011 AG-04 15 18 15 21 15 15 0 39 43 33
2011 AG-05 0 22 22 22 28 6 0 24 53 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 17 61 6 11 5 0 0 78 16 18
2014 AG 12 55 5 21 7 0 0 67 28 145
2014 AG-02 12 62 2 22 2 0 0 74 24 50
2014 AG-03 19 47 5 23 5 0 0 67 28 57
2014 AG-04 5 55 15 5 20 0 0 60 25 20
2014 AG-05 0 58 0 25 17 0 0 58 42 12
2011 AG 16 47 4 28 5 0 0 63 33 187
2011 AG-02 12 56 7 23 2 0 0 68 25 57
2011 AG-03 18 42 3 30 8 0 0 59 38 74
2011 AG-04 18 42 6 33 0 0 0 61 33 33
2011 AG-05 6 44 0 39 11 0 0 50 50 18
2008 AG 15 59 7 16 3 0 0 74 19 163
2008 AG-02 9 70 2 20 0 0 0 78 20 46
2008 AG-03 17 47 11 18 7 0 0 64 25 72
2008 AG-04 25 58 4 13 0 0 0 83 13 24
2008 AG-05 13 75 6 6 0 0 0 88 6 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 27 67 6 0 0 0 0 94 0 18
2014 AG 33 46 6 12 3 0 0 79 15 145
2014 AG-02 38 38 6 16 2 0 0 76 18 50
2014 AG-03 33 54 5 2 5 0 0 88 7 57
2014 AG-04 20 40 15 25 0 0 0 60 25 20
2014 AG-05 42 50 0 0 8 0 0 92 8 12
2011 AG 31 45 11 11 1 0 1 77 12 187
2011 AG-02 21 54 12 12 0 0 0 75 12 57
2011 AG-03 35 43 9 8 3 0 1 79 11 74
2011 AG-04 33 42 12 12 0 0 0 76 12 33
2011 AG-05 33 39 17 11 0 0 0 72 11 18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 33 56 5 5 0 0 0 89 5 18
2014 AG 34 48 10 4 2 1 1 83 6 145
2014 AG-02 38 50 10 2 0 0 0 88 2 50
2014 AG-03 35 49 7 4 4 0 2 86 7 57
2014 AG-04 25 40 15 15 5 0 0 65 20 20
2014 AG-05 25 58 8 0 0 8 0 91 0 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 28 66 0 6 0 0 0 94 6 18
2014 AG 66 21 6 5 1 0 1 88 6 145
2014 AG-02 66 22 6 4 2 0 0 88 6 50
2014 AG-03 67 18 9 5 0 0 2 86 5 57
2014 AG-04 60 30 5 5 0 0 0 90 5 20
2014 AG-05 58 25 0 17 0 0 0 83 17 12
2011 AG 68 21 4 4 1 1 1 90 5 187
2011 AG-02 68 26 2 4 0 0 0 95 4 57
2011 AG-03 73 15 5 4 1 0 1 89 5 74
2011 AG-04 67 15 6 9 0 3 0 84 9 33
2011 AG-05 44 44 6 0 6 0 0 89 6 18
2008 AG 65 28 4 2 1 0 0 93 3 163
2008 AG-02 70 26 4 0 0 0 0 96 0 46
2008 AG-03 67 26 4 3 0 0 0 93 3 72
2008 AG-04 58 29 4 4 4 0 0 88 8 24
2008 AG-05 50 38 6 6 0 0 0 88 6 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 44 23 12 5 16 0 0 67 22 18
2014 AG 58 20 4 12 5 0 0 79 17 144
2014 AG-02 58 24 4 8 6 0 0 82 14 50
2014 AG-03 65 11 5 16 4 0 0 75 19 57
2014 AG-04 50 30 0 15 5 0 0 80 20 20
2014 AG-05 36 27 9 18 9 0 0 64 27 11
2011 AG 68 11 5 8 6 0 1 81 15 187
2011 AG-02 74 14 0 9 4 0 0 88 12 57
2011 AG-03 70 5 7 12 5 0 0 76 18 74
2011 AG-04 64 9 6 3 15 0 3 75 19 33
2011 AG-05 56 28 11 0 6 0 0 83 6 18
2008 AG 62 19 2 9 8 0 0 81 17 162
2008 AG-02 74 15 0 7 4 0 0 89 11 46
2008 AG-03 61 14 3 11 11 0 0 75 22 72
2008 AG-04 48 30 0 9 13 0 0 78 22 23
2008 AG-05 44 38 13 6 0 0 0 81 6 16

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 39 29 5 16 11 0 0 68 27 18
2014 AG 74 13 4 4 3 0 2 89 7 145
2014 AG-02 80 14 2 0 0 0 4 98 0 50
2014 AG-03 74 12 2 5 5 0 2 88 11 57
2014 AG-04 65 5 15 15 0 0 0 70 15 20
2014 AG-05 58 25 8 0 8 0 0 83 8 12
2011 AG 70 14 5 5 5 0 1 85 10 187
2011 AG-02 79 14 4 4 0 0 0 93 4 57
2011 AG-03 73 12 3 4 7 0 1 86 11 74
2011 AG-04 55 18 9 6 9 0 3 75 16 33
2011 AG-05 56 17 11 11 6 0 0 72 17 18
2008 AG 63 10 7 6 10 0 4 76 16 162
2008 AG-02 64 11 11 0 4 0 9 83 5 45
2008 AG-03 63 11 6 6 13 0 3 76 19 72
2008 AG-04 58 13 4 13 13 0 0 71 25 24
2008 AG-05 56 6 13 13 13 0 0 63 25 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 72 17 5 0 5 0 0 89 5 18
2014 AG 77 14 3 1 1 0 4 94 3 145
2014 AG-02 82 16 0 0 0 0 2 100 0 50
2014 AG-03 70 16 4 2 2 0 7 92 4 57
2014 AG-04 80 5 5 0 5 0 5 89 5 20
2014 AG-05 75 8 8 8 0 0 0 83 8 12
2011 AG 81 11 1 5 1 0 2 93 5 187
2011 AG-02 86 12 0 0 0 0 2 100 0 57
2011 AG-03 82 9 0 7 0 0 1 93 7 74
2011 AG-04 79 9 3 3 3 0 3 91 6 33
2011 AG-05 67 11 6 17 0 0 0 78 17 18
2008 AG 78 8 2 2 4 1 5 91 6 163
2008 AG-02 80 7 2 0 2 2 7 95 2 46
2008 AG-03 78 6 1 1 7 0 7 90 9 72
2008 AG-04 79 13 4 4 0 0 0 92 4 24
2008 AG-05 69 13 6 13 0 0 0 81 13 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 44 29 11 11 5 0 0 73 16 18
2014 AG 59 21 10 7 1 1 1 82 8 145
2014 AG-02 70 18 6 4 0 0 2 90 4 50
2014 AG-03 53 19 14 9 2 2 2 75 11 57
2014 AG-04 55 30 5 10 0 0 0 85 10 20
2014 AG-05 42 25 25 8 0 0 0 67 8 12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 44 34 6 16 0 0 0 78 16 18
2014 AG 67 19 7 1 1 3 1 90 3 145
2014 AG-02 70 16 4 2 2 4 2 91 4 50
2014 AG-03 60 23 11 0 2 4 2 87 2 57
2014 AG-04 65 20 10 5 0 0 0 85 5 20
2014 AG-05 83 17 0 0 0 0 0 100 0 12
2011 AG 65 20 8 2 1 3 2 89 3 187
2011 AG-02 74 21 4 2 0 0 0 95 2 57
2011 AG-03 64 19 8 0 1 4 4 90 1 74
2011 AG-04 58 24 6 3 3 3 3 87 6 33
2011 AG-05 50 17 28 6 0 0 0 67 6 18
2008 AG 63 25 7 2 0 2 2 91 2 163
2008 AG-02 78 15 7 0 0 0 0 93 0 46
2008 AG-03 64 26 7 1 0 1 0 92 1 72
2008 AG-04 42 33 4 8 0 4 8 86 10 24
2008 AG-05 38 31 13 0 0 6 13 85 0 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 AG 12 88 143
2014 AG-02 22 78 50
2014 AG-03 9 91 57
2014 AG-04 0 100 20
2014 AG-05 0 100 11

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2014 AG 71 17
2014 AG-02 82 11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 AG 47 17

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 AG 0 17
2014 AG-02 0 11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 AG 0 17
2014 AG-02 0 11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 AG 0 17
2014 AG-02 0 11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 AG 47 17
2014 AG-02 54 11

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2014 AG 35 17

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 AG 35 17

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2014 AG 59 17
2014 AG-02 55 11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 AG 47 17

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 AG-02 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2014 AG-02 0 11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 AG 35 17

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 AG 65 17
2014 AG-02 64 11

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 AG 53 17
2014 AG-02 46 11

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 AG 35 17

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 AG-02 0 11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 AG 0 17
2014 AG-02 0 11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 AG 50 16
2014 AG-02 55 11

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 AG-02 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 AG 0 16
2014 AG-02 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 AG 0 16
2014 AG-02 0 11

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 AG 50 16

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 AG 0 16
2014 AG-02 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 AG 37 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 12 27 22 28 0 5 6 44 32 18
2014 AG 12 17 22 10 10 23 6 40 28 145
2014 AG-02 10 16 24 18 8 18 6 34 34 50
2014 AG-03 11 18 19 7 16 23 7 40 33 57
2014 AG-04 15 10 20 5 5 40 5 45 18 20
2014 AG-05 17 33 25 0 0 17 8 67 0 12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 12 39 33 16 0 0 0 50 16 18
2014 AG 25 38 16 10 3 6 1 68 15 145
2014 AG-02 24 42 14 12 2 6 0 70 15 50
2014 AG-03 30 30 16 9 7 7 2 65 17 57
2014 AG-04 15 40 30 10 0 5 0 58 11 20
2014 AG-05 25 50 17 8 0 0 0 75 8 12
2011 AG 24 44 17 11 1 4 0 70 13 186
2011 AG-02 23 47 14 11 2 4 0 73 13 57
2011 AG-03 22 35 22 18 1 3 0 58 19 74
2011 AG-04 28 50 9 3 0 9 0 86 3 32
2011 AG-05 17 56 22 6 0 0 0 72 6 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 AG 5 95 144
2014 AG-04 0 100 20
2014 AG-05 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 12 38 22 5 0 11 12 64 7 18
2014 AG 15 15 24 3 2 36 3 51 9 145
2014 AG-02 14 18 20 4 4 36 4 53 13 50
2014 AG-03 14 16 25 5 2 37 2 49 11 57
2014 AG-04 15 5 30 0 0 50 0 40 0 20
2014 AG-05 25 25 17 0 0 17 17 75 0 12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 12 61 22 5 0 0 0 73 5 18
2014 AG 24 43 19 3 1 8 1 74 5 145
2014 AG-02 20 46 18 6 2 8 0 72 9 50
2014 AG-03 26 42 16 4 2 9 2 76 6 57
2014 AG-04 20 45 25 0 0 10 0 72 0 20
2014 AG-05 42 33 17 0 0 8 0 82 0 12
2011 AG 29 41 19 3 1 7 0 76 3 187
2011 AG-02 28 35 25 4 2 7 0 68 6 57
2011 AG-03 32 41 20 3 0 4 0 76 3 74
2011 AG-04 27 45 12 3 0 12 0 83 3 33
2011 AG-05 17 61 17 0 0 6 0 82 0 18

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 AG 11 89 144
2014 AG-02 12 88 50
2014 AG-03 9 91 57

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 AG 88 13 16

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 AG 57 36 0 0 7 0 0 93 7 14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 17 61 11 11 0 0 0 78 11 18
2014 AG 21 62 9 6 1 0 1 84 7 145
2014 AG-02 20 60 10 8 2 0 0 80 10 50
2014 AG-03 14 68 11 5 0 0 2 84 5 57
2014 AG-04 20 65 5 10 0 0 0 85 10 20
2014 AG-05 58 33 8 0 0 0 0 92 0 12
2011 AG 24 56 11 6 1 1 0 81 8 186
2011 AG-02 21 60 7 12 0 0 0 81 12 57
2011 AG-03 22 56 11 5 3 3 0 80 8 73
2011 AG-04 27 52 18 3 0 0 0 79 3 33
2011 AG-05 33 56 11 0 0 0 0 89 0 18
2008 AG 23 47 17 9 3 0 1 70 12 163
2008 AG-02 22 39 22 13 4 0 0 61 17 46
2008 AG-03 21 49 18 7 4 0 1 70 11 72
2008 AG-04 29 50 17 4 0 0 0 79 4 24
2008 AG-05 31 63 0 6 0 0 0 94 6 16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 6 11 22 22 5 17 17 26 41 18
2014 AG 6 25 25 15 8 16 6 39 29 144
2014 AG-02 4 20 20 18 12 18 8 32 41 50
2014 AG-03 9 26 30 11 4 18 4 44 18 57
2014 AG-04 5 15 25 20 15 15 5 25 44 20
2014 AG-05 8 33 25 8 8 8 8 50 20 12
2011 AG 6 22 25 12 4 28 3 40 23 187
2011 AG-02 2 25 25 16 4 26 4 38 28 57
2011 AG-03 9 22 22 9 5 28 4 46 22 74
2011 AG-04 3 24 27 12 3 30 0 39 22 33
2011 AG-05 6 11 33 17 0 33 0 25 25 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 11 70 0 0 0 18 0 100 0 17
2014 AG 43 38 8 1 1 8 1 89 3 145
2014 AG-02 36 46 8 0 2 8 0 89 2 50
2014 AG-03 42 37 5 2 2 11 2 90 4 57
2014 AG-04 45 40 10 5 0 0 0 85 5 20
2014 AG-05 67 17 8 0 0 8 0 91 0 12
2011 AG 39 39 10 3 3 7 0 83 6 187
2011 AG-02 32 49 5 4 4 7 0 87 8 57
2011 AG-03 41 31 15 3 3 8 0 78 6 74
2011 AG-04 45 39 9 0 0 6 0 90 0 33
2011 AG-05 39 44 6 6 6 0 0 83 11 18
2008 AG 32 47 10 4 0 7 1 85 4 163
2008 AG-02 24 54 11 4 0 4 2 84 5 46
2008 AG-03 33 44 10 3 0 8 1 86 3 72
2008 AG-04 38 38 13 8 0 4 0 78 9 24
2008 AG-05 38 50 0 0 0 13 0 100 0 16

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 12 60 16 6 0 6 0 77 6 18
2014 AG 24 40 13 8 3 12 1 73 12 145
2014 AG-02 22 44 12 12 0 10 0 73 13 50
2014 AG-03 26 35 14 4 5 14 2 73 10 57
2014 AG-04 25 40 15 5 5 10 0 72 11 20
2014 AG-05 33 42 8 8 0 8 0 82 9 12
2011 AG 20 39 16 6 2 17 0 70 10 187
2011 AG-02 18 51 14 4 2 12 0 78 6 57
2011 AG-03 20 35 12 9 1 22 0 71 14 74
2011 AG-04 24 30 24 6 3 12 0 62 10 33
2011 AG-05 17 33 28 6 6 11 0 56 13 18
2008 AG 19 39 20 9 6 7 1 63 16 163
2008 AG-02 22 54 9 4 2 9 0 83 7 46
2008 AG-03 19 32 25 8 6 8 1 57 15 72
2008 AG-04 17 42 21 13 8 0 0 58 21 24
2008 AG-05 6 19 31 19 19 6 0 27 40 16
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 44 56 0 0 0 0 0 100 0 18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 38 50 12 0 0 0 0 88 0 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 50 29 0 0 0 0 71 0 18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 44 32 0 18 0 0 50 18 18

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 34 33 23 11 0 0 34 33 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 39 17 22 17 0 0 44 39 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 6 59 18 11 6 0 0 64 17 17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 22 39 16 23 0 0 22 39 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 39 40 11 5 5 0 0 78 11 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 16 23 33 11 16 0 0 40 27 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 39 50 12 0 0 0 39 12 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 28 32 29 5 0 0 33 34 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 5 29 43 22 0 0 0 34 22 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 50 22 5 23 0 0 50 28 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 33 39 17 5 0 0 5 76 6 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 44 34 11 5 6 0 0 77 12 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 49 29 11 6 5 0 0 77 12 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 49 34 18 0 0 0 0 82 0 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 51 16 5 5 0 0 22 86 7 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 56 23 16 0 0 0 6 83 0 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 56 28 11 0 0 0 6 88 0 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 39 33 22 0 0 0 6 77 0 18

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 6 38 28 23 5 0 0 44 28 18

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 23 23 38 11 5 0 0 16 46 18
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 22 22 16 6 23 11 0 25 75 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 AG 8 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AG 34 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 AG 8 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 AG 66 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 AG 8 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 AG 43 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 AG 17 26 33 16 0 8 12

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 24 16 26 24 0 9 27 55 12

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 AG 0 0 24 16 42 0 17 0 70 12
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