2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	44	11	8	5	75	13	4667
2017	Part-time	23	53	12	10	3	76	12	142
2014	Full-time	28	47	12	8	5	75	13	5016
2014	Part-time	29	47	16	5	3	75	9	138
2011	Full-time	32	41	13	8	5	74	14	5075
2011	Part-time	32	45	8	12	4	77	15	109
2008	Full-time	30	43	12	9	5	74	14	3455
2008	Part-time	34	43	11	11	1	77	13	83

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	38	15	13	9	0	0	63	22	4660
2017	Part-time	24	48	15	11	2	0	0	72	13	142

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	51	36	8	3	2	87	5	4652
2017	Part-time	45	40	11	3	1	84	4	142
2014	Full-time	60	30	7	2	1	90	3	5013
2014	Part-time	59	33	5	2	1	92	3	138
2011	Full-time	55	33	7	2	1	89	4	5072
2011	Part-time	58	34	5	2	1	93	3	110

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	41	11	6	3	79	10	4647
2017	Part-time	30	52	13	4	1	82	5	141
2014	Full-time	40	42	10	5	3	82	8	5016
2014	Part-time	38	46	9	5	3	84	7	138
2011	Full-time	40	42	9	6	3	82	9	5075
2011	Part-time	41	44	9	5	2	85	7	109
2008	Full-time	39	43	9	6	3	82	8	3483
2008	Part-time	42	43	8	8	0	84	8	84

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	33	18	11	7	1	63	18	4657
2017	Part-time	36	35	21	6	2	1	71	8	142
2014	Full-time	27	37	18	11	7	1	65	17	5016
2014	Part-time	31	36	19	9	5	0	67	14	138
2011	Full-time	27	37	19	9	6	1	65	16	5079
2011	Part-time	27	32	22	11	5	3	61	16	110

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	35	17	12	7	0	64	19	4661
2017	Part-time	30	42	17	8	2	1	73	10	142
2014	Full-time	26	39	17	12	6	0	65	18	5014
2014	Part-time	32	38	17	8	5	0	70	13	138
2011	Full-time	25	39	18	12	6	0	64	18	5080
2011	Part-time	23	41	16	15	5	0	64	20	110
2008	Full-time	24	41	15	13	7	0	65	20	3478
2008	Part-time	25	40	8	18	8	1	66	26	84

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	25	20	14	10	5	0	53	26	4658
2017	Part-time	31	27	18	12	4	5	3	63	17	142
2014	Full-time	24	28	20	13	10	5	0	54	24	5017
2014	Part-time	26	30	16	13	6	7	1	61	21	138
2011	Full-time	26	26	19	13	11	5	0	55	25	5078
2011	Part-time	36	23	17	11	9	3	1	61	21	110
2008	Full-time	22	29	18	15	10	5	0	54	27	3480
2008	Part-time	25	33	14	12	11	5	0	61	23	84

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	33	11	7	5	2	0	76	12	4664
2017	Part-time	48	29	12	7	2	1	0	78	9	142
2014	Full-time	42	31	12	7	5	2	1	75	13	5015
2014	Part-time	45	31	13	6	3	1	1	78	9	138
2011	Full-time	40	32	13	8	6	2	1	73	14	5077
2011	Part-time	47	33	8	6	5	1	0	80	12	110
2008	Full-time	36	31	13	9	8	3	0	69	17	3483
2008	Part-time	49	26	10	7	7	2	0	77	14	84

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	34	10	10	5	0	0	75	15	4661
2017	Part-time	44	36	8	10	2	0	0	79	12	142
2014	Full-time	40	34	10	9	5	1	0	75	15	5014
2014	Part-time	50	29	11	9	1	1	0	79	9	138
2011	Full-time	37	34	12	10	6	1	0	72	16	5070
2011	Part-time	46	31	8	11	3	1	0	77	14	110
2008	Full-time	33	34	11	12	9	0	0	68	21	3478
2008	Part-time	40	29	14	9	5	1	1	71	15	84

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	46	29	11	8	6	0	75	14	4658
2017	Part-time	56	26	9	7	2	0	81	10	141
2014	Full-time	45	30	11	7	6	0	76	13	5014
2014	Part-time	51	25	16	3	4	1	76	7	138

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	31	18	12	9	8	0	57	23	4664
2017	Part-time	29	33	17	10	4	8	0	67	15	142
2014	Full-time	23	33	17	11	7	9	0	62	19	5013
2014	Part-time	26	34	13	11	4	13	0	69	17	138
2011	Full-time	21	31	18	12	10	8	0	56	24	5079
2011	Part-time	28	28	14	8	9	12	1	65	20	110

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	31	19	17	12	3	0	51	29	4664
2017	Part-time	25	31	17	16	7	4	0	59	24	142
2014	Full-time	20	32	20	16	10	3	0	53	27	5016
2014	Part-time	21	31	21	17	5	5	1	55	22	138
2011	Full-time	17	31	20	15	14	2	0	49	30	5076
2011	Part-time	20	33	14	19	11	4	0	56	30	110
2008	Full-time	18	30	18	17	15	2	0	49	32	3483
2008	Part-time	17	31	17	22	10	3	0	50	32	84

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	29	21	20	13	5	43	35	4661
2017	Part-time	20	23	27	19	5	7	46	25	141
2014	Full-time	13	29	22	19	12	5	44	33	5006
2014	Part-time	15	26	24	19	7	8	46	28	138
2011	Full-time	10	29	21	21	13	6	41	36	5073
2011	Part-time	13	25	19	22	12	9	41	38	109
2008	Full-time	8	28	19	24	16	5	38	41	3485
2008	Part-time	10	22	21	27	16	5	33	45	84

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	29	18	15	13	7	51	30	4665
2017	Part-time	19	35	21	15	5	6	57	21	142
2014	Full-time	19	31	18	14	11	6	54	27	5013
2014	Part-time	21	26	19	16	6	12	53	25	138
2011	Full-time	14	32	19	15	12	7	50	30	5073
2011	Part-time	20	30	17	18	7	8	54	27	109
2008	Full-time	11	28	20	17	16	9	43	35	3483
2008	Part-time	14	25	23	13	14	11	44	30	84

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	31	19	20	13	3	45	35	4659
2017	Part-time	19	28	23	18	7	4	50	26	142
2014	Full-time	14	32	19	20	13	3	47	33	5010
2014	Part-time	15	33	22	15	8	7	51	25	138
2011	Full-time	11	32	18	23	13	3	44	38	5074
2011	Part-time	13	34	22	17	11	2	49	28	109
2008	Full-time	11	33	17	23	15	2	45	38	3483
2008	Part-time	14	41	11	21	10	4	57	32	84

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	36	18	14	9	0	59	24	4667
2017	Part-time	24	40	15	17	4	0	64	21	142
2014	Full-time	20	35	19	16	10	0	55	26	5015
2014	Part-time	25	35	16	16	7	0	60	23	138
2011	Full-time	18	37	18	15	11	1	55	27	5076
2011	Part-time	24	31	16	19	9	1	55	28	110

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	44	13	12	5	0	0	69	18	4663
2017	Part-time	28	45	14	12	1	0	0	73	14	141

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	23	18	19	15	12	2	39	40	4659
2017	Part-time	9	23	16	25	9	16	2	40	41	142
2014	Full-time	10	24	19	19	14	10	2	39	39	5016
2014	Part-time	12	21	17	23	11	13	2	40	40	138

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	35	37	12	10	6	0	0	73	16	4670
2017	Part-time	37	34	17	9	3	0	0	71	12	142
2014	Full-time	35	36	13	10	6	0	0	72	16	5013
2014	Part-time	38	26	19	11	5	0	0	64	16	138
2011	Full-time	32	37	13	11	7	0	0	70	17	5076
2011	Part-time	39	32	11	12	5	1	1	72	17	110
2008	Full-time	29	35	14	11	10	1	1	65	21	3485
2008	Part-time	34	33	13	9	5	4	2	71	15	83

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	37	14	10	6	3	4	68	17	1103
2014	Full-time	26	37	14	9	5	3	6	69	15	1136

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	35	14	14	7	1	1	64	22	4666
2017	Part-time	35	42	9	11	3	1	1	77	13	142
2014	Full-time	26	38	13	14	7	1	1	66	21	5014
2014	Part-time	38	40	12	5	3	2	1	80	8	138
2011	Full-time	27	37	12	14	8	1	1	65	23	5081
2011	Part-time	28	44	7	13	4	2	2	75	18	109
2008	Full-time	28	37	12	13	7	1	1	67	21	3483
2008	Part-time	31	37	10	9	9	2	2	71	19	84

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	27	15	15	13	8	1	52	31	4662
2017	Part-time	24	26	18	15	6	9	1	56	24	142
2014	Full-time	21	28	16	16	12	6	1	53	30	5015
2014	Part-time	22	36	17	7	7	9	2	65	16	138
2011	Full-time	26	27	14	15	12	5	1	56	29	5081
2011	Part-time	27	25	14	15	11	7	3	57	28	110
2008	Full-time	29	28	13	13	11	5	1	60	26	3483
2008	Part-time	25	32	9	14	10	6	4	64	27	83

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	40	12	17	10	0	0	61	27	4664
2017	Part-time	23	42	13	17	4	0	1	65	22	142
2014	Full-time	18	39	12	20	10	0	0	58	30	5012
2014	Part-time	28	38	8	19	7	0	1	67	26	138
2011	Full-time	19	41	13	17	9	0	0	61	26	5076
2011	Part-time	22	40	10	19	7	1	1	64	26	109
2008	Full-time	18	43	13	17	9	0	0	61	26	3481
2008	Part-time	16	49	6	19	9	1	1	66	29	84

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	40	10	7	4	0	79	11	4668
2017	Part-time	34	39	14	10	2	0	74	12	141
2014	Full-time	36	42	10	7	4	0	78	11	5012
2014	Part-time	36	40	15	7	1	1	76	8	138
2011	Full-time	40	39	10	7	4	0	79	11	5080
2011	Part-time	49	33	11	5	2	0	82	7	110
2008	Full-time	33	44	12	7	3	0	77	11	3482
2008	Part-time	35	45	12	5	4	0	79	8	84

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	39	8	6	4	82	10	4668
2017	Part-time	40	42	9	8	1	82	9	141
2014	Full-time	42	39	8	7	4	81	11	5013
2014	Part-time	46	41	7	5	2	87	7	138
2011	Full-time	42	40	8	6	3	83	9	5074
2011	Part-time	50	38	5	6	1	88	7	109
2008	Full-time	38	46	7	5	3	84	8	3486
2008	Part-time	40	46	8	4	1	87	5	84

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	32	19	19	13	2	0	49	32	4660
2017	Part-time	19	32	22	15	7	4	1	53	23	142
2014	Full-time	14	31	18	20	14	2	0	47	35	5011
2014	Part-time	20	33	20	11	12	3	0	55	24	138
2011	Full-time	15	31	19	20	14	1	0	47	34	5076
2011	Part-time	20	30	22	16	10	2	0	51	27	109
2008	Full-time	13	32	20	19	14	1	0	46	34	3483
2008	Part-time	16	31	21	24	9	0	0	46	32	84

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	29	15	18	18	2	2	47	38	4653
2017	Part-time	19	25	13	20	11	5	7	50	35	142
2014	Full-time	16	26	15	20	20	2	1	43	41	5016
2014	Part-time	17	22	24	18	13	2	4	41	34	138
2011	Full-time	15	27	16	18	21	1	2	43	41	5075
2011	Part-time	18	26	15	19	10	2	11	50	33	109
2008	Full-time	15	33	14	17	18	1	1	50	36	3482
2008	Part-time	16	29	18	17	11	3	7	49	31	84

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	42	13	12	7	0	0	68	19	4648
2017	Part-time	25	39	18	14	1	2	0	65	16	142
2014	Full-time	20	41	14	15	9	0	0	62	24	5017
2014	Part-time	22	32	14	21	7	2	1	56	29	138
2011	Full-time	24	41	13	13	8	0	0	66	21	5070
2011	Part-time	27	40	15	12	6	0	0	67	18	110

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	37	15	11	6	0	0	67	18	4651
2017	Part-time	30	34	20	13	1	1	1	66	14	141
2014	Full-time	27	38	16	12	7	0	0	65	19	5013
2014	Part-time	29	31	20	10	8	0	1	61	18	138

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	40	16	10	6	0	0	68	16	4651
2017	Part-time	29	40	15	14	1	1	1	70	14	142
2014	Full-time	27	39	16	11	6	0	0	67	17	5015
2014	Part-time	25	43	17	10	5	0	0	67	16	138
2011	Full-time	33	40	14	9	3	1	0	73	13	5070
2011	Part-time	35	35	15	10	4	0	0	70	14	110

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	36	22	13	7	4	0	56	21	4660
2017	Part-time	17	39	22	17	2	2	2	58	19	141

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	35	11	10	7	0	0	71	17	4662
2017	Part-time	52	29	9	4	4	1	1	83	8	140
2014	Full-time	33	35	13	11	7	0	0	69	19	5012
2014	Part-time	42	31	12	7	7	1	1	74	14	138
2011	Full-time	34	37	11	10	7	0	0	72	17	5075
2011	Part-time	40	35	11	8	6	0	0	75	15	109

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	26	11	13	12	1	8	60	28	4664
2017	Part-time	27	28	6	9	10	1	19	68	24	141
2014	Full-time	27	25	10	14	16	1	7	57	33	5011
2014	Part-time	31	24	11	9	9	3	14	66	21	138
2011	Full-time	29	24	9	13	17	1	7	58	32	5072
2011	Part-time	28	28	11	14	8	2	10	63	25	109
2008	Full-time	32	26	8	13	15	1	5	61	30	3481
2008	Part-time	20	32	9	11	13	1	14	61	28	84

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	37	18	7	4	0	1	70	11	4668
2017	Part-time	41	41	15	2	1	0	0	82	3	141
2014	Full-time	32	36	20	7	4	0	1	69	11	5017
2014	Part-time	37	42	14	3	2	0	1	81	5	138
2011	Full-time	31	35	20	8	5	0	0	66	14	5080
2011	Part-time	36	31	20	8	5	0	0	67	14	110
2008	Full-time	26	36	21	11	6	0	1	62	17	3481
2008	Part-time	21	48	22	5	3	1	0	70	9	84

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	43	25	9	7	7	3	6	75	16	4662
2017	Part-time	54	26	6	9	1	0	5	84	10	142
2014	Full-time	41	24	9	7	9	4	7	72	17	5013
2014	Part-time	49	27	8	7	4	2	4	80	11	138
2011	Full-time	35	27	11	9	11	3	5	67	21	5073
2011	Part-time	47	26	7	8	7	2	2	76	16	110

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Full-time	23	41	36	4665
2017	Part-time	25	35	40	142
2014	Full-time	22	42	36	5016
2014	Part-time	28	47	26	138
2011	Full-time	22	45	33	5076
2011	Part-time	19	49	33	110

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Full-time	17	36	28	7	8	5	1076
2017	Part-time	30	12	3	3	40	13	34
2014	Full-time	16	37	26	11	9999	11	1076
2014	Part-time	22	24	7	19	9999	28	38
2011	Full-time	18	33	32	7	9999	10	1138
2011	Part-time	29	29	18	19	9999	6	21

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	42	11	6	3	0	0	80	10	4661
2017	Part-time	37	39	15	7	1	0	1	77	8	142
2014	Full-time	37	41	12	6	3	1	0	79	9	5014
2014	Part-time	37	42	12	7	2	1	0	79	9	138
2011	Full-time	35	43	12	6	3	1	0	78	10	5073
2011	Part-time	35	37	18	7	3	0	0	72	10	110
2008	Full-time	36	43	10	6	3	1	0	80	10	3483
2008	Part-time	38	38	16	7	1	0	0	76	8	84

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	43	17	9	5	1	69	14	4658
2017	Part-time	30	46	13	7	2	1	77	9	142
2014	Full-time	28	44	15	8	4	1	72	13	5016
2014	Part-time	26	43	18	10	1	1	70	11	138
2011	Full-time	28	42	16	8	4	1	71	13	5072
2011	Part-time	31	44	10	6	6	3	78	12	109

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	25	37	17	8	1	2	25	36	4646
2017	Part-time	8	20	37	18	13	1	4	32	29	142
2014	Full-time	9	28	38	17	7	1	2	24	37	5006
2014	Part-time	4	26	35	22	12	0	1	34	30	138
2011	Full-time	10	26	37	16	7	1	2	24	37	5072
2011	Part-time	8	27	19	29	13	3	2	44	37	110
2008	Full-time	10	31	37	14	5	1	1	20	43	3483
2008	Part-time	7	21	30	30	8	1	2	40	29	84

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	22	29	17	11	2	3	30	39	4644
2017	Part-time	11	22	19	24	19	2	3	45	35	142
2014	Full-time	13	24	31	19	9	2	2	29	39	4999
2014	Part-time	8	23	29	19	16	3	2	37	33	138
2011	Full-time	12	21	30	21	11	2	3	34	35	5066
2011	Part-time	8	20	23	26	18	3	3	46	29	110
2008	Full-time	12	23	30	21	9	2	2	31	37	3479
2008	Part-time	12	18	31	26	8	4	1	36	31	84

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	25	31	15	7	3	4	24	43	4640
2017	Part-time	14	25	33	15	6	4	3	23	41	142
2014	Full-time	18	27	30	13	7	2	3	21	48	4991
2014	Part-time	15	26	25	20	12	1	1	33	42	138
2011	Full-time	18	27	28	15	7	3	3	23	47	5065
2011	Part-time	14	26	22	21	9	4	6	33	43	110
2008	Full-time	17	26	31	15	6	2	2	22	45	3471
2008	Part-time	13	31	27	18	5	2	4	24	47	84

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	7	14	33	28	13	1	3	43	22	4612
2017	Part-time	5	17	26	31	17	1	4	50	23	141
2014	Full-time	6	16	34	29	12	1	2	42	23	4990
2014	Part-time	3	11	30	29	25	0	3	55	14	137
2011	Full-time	8	17	32	26	13	1	3	41	26	5060
2011	Part-time	6	15	26	29	21	1	3	52	21	109
2008	Full-time	8	18	35	24	12	1	2	37	27	3467
2008	Part-time	7	20	28	27	11	1	6	41	29	84

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	24	29	15	9	1	3	26	44	4639
2017	Part-time	13	20	25	20	16	2	4	39	34	142
2014	Full-time	20	27	28	15	7	1	2	23	49	4998
2014	Part-time	11	22	32	18	17	0	2	35	33	137
2011	Full-time	20	26	28	14	8	1	2	23	48	5069
2011	Part-time	23	15	25	17	16	3	2	34	39	110
2008	Full-time	18	26	29	15	8	1	2	24	46	3474
2008	Part-time	10	24	19	25	11	1	10	41	38	84

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	18	27	23	14	3	4	40	31	4647
2017	Part-time	8	14	23	23	19	7	5	48	25	141
2014	Full-time	9	17	27	26	15	3	4	44	28	5000
2014	Part-time	6	14	27	27	19	4	4	50	22	138
2011	Full-time	10	18	28	22	14	3	4	39	31	5060
2011	Part-time	8	17	21	27	18	5	4	50	27	110
2008	Full-time	13	21	27	22	11	3	4	36	36	3478
2008	Part-time	10	22	19	24	18	1	5	45	34	82

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	22	33	15	9	3	4	26	38	4643
2017	Part-time	9	23	29	16	13	6	3	32	36	141
2014	Full-time	14	23	32	16	8	3	3	26	39	5004
2014	Part-time	11	23	32	13	15	2	5	30	36	138

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	32	10	11	7	1	72	18	4668
2017	Part-time	42	39	9	6	3	1	82	9	142
2014	Full-time	42	30	8	11	8	1	73	18	5014
2014	Part-time	44	32	9	10	5	0	76	15	137

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	40	9	9	4	0	79	12	4653
2017	Part-time	40	42	9	7	2	1	82	9	142
2014	Full-time	39	40	9	8	4	0	80	12	5014
2014	Part-time	46	38	6	7	4	0	84	10	138

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	38	14	4	3	2	0	79	7	4659
2017	Part-time	36	44	14	3	1	1	1	81	4	142
2014	Full-time	47	34	11	3	2	3	0	83	5	5017
2014	Part-time	45	29	17	3	1	3	1	78	4	138

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	41	12	6	3	2	0	79	9	4661
2017	Part-time	42	39	12	4	1	1	1	83	5	141
2014	Full-time	42	37	11	5	3	2	0	81	8	5016
2014	Part-time	47	35	7	7	3	1	0	83	9	138
2011	Full-time	31	41	15	7	5	2	0	73	12	5073
2011	Part-time	34	43	13	6	2	3	0	79	8	109

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	39	10	7	4	0	0	79	11	4661
2017	Part-time	50	36	8	5	1	0	0	85	6	142
2014	Full-time	44	36	10	5	4	0	0	80	9	5012
2014	Part-time	47	37	8	4	5	0	0	83	9	138
2011	Full-time	36	39	13	7	5	0	0	75	12	5068
2011	Part-time	42	32	15	8	2	1	1	75	10	109
2008	Full-time	30	40	14	9	7	0	0	70	16	3481
2008	Part-time	37	36	17	6	3	1	0	74	9	83

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	32	16	13	9	4	3	59	23	4668
2017	Part-time	27	29	15	10	8	4	7	63	21	142
2014	Full-time	28	33	13	12	9	3	2	64	22	5013
2014	Part-time	31	33	14	12	5	3	1	67	18	137

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	43	10	4	2	2	83	6	4654
2017	Part-time	35	45	13	4	0	3	83	4	141
2014	Full-time	41	42	9	4	1	2	86	6	5013
2014	Part-time	38	45	11	2	3	1	84	5	138
2011	Full-time	38	40	11	5	2	2	81	8	5067
2011	Part-time	37	44	10	5	0	3	84	6	109

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	35	40	11	8	4	2	1	77	12	4656
2017	Part-time	30	39	13	11	1	2	4	73	13	140
2014	Full-time	41	38	9	6	3	1	1	81	10	5017
2014	Part-time	34	43	9	6	4	3	0	80	10	138
2011	Full-time	37	37	11	8	5	3	1	76	13	5070
2011	Part-time	35	35	12	6	5	7	1	76	11	109
2008	Full-time	27	34	13	12	8	5	1	64	22	3481
2008	Part-time	30	34	16	11	5	1	2	66	17	82

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	37	19	10	5	3	1	64	16	4662
2017	Part-time	20	33	24	12	3	6	1	58	16	142
2014	Full-time	29	36	18	9	4	3	1	68	14	5011
2014	Part-time	21	35	22	10	5	6	1	61	16	138
2011	Full-time	21	39	19	10	6	4	1	63	17	5079
2011	Part-time	20	38	25	10	4	2	1	60	14	109

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	28	17	16	15	6	2	48	34	4654
2017	Part-time	16	37	14	15	6	7	5	60	23	140
2014	Full-time	17	25	17	17	16	6	2	45	36	5015
2014	Part-time	17	24	19	18	12	8	2	45	33	138
2011	Full-time	15	25	17	18	16	8	2	44	37	5080
2011	Part-time	23	21	17	17	9	8	5	50	31	110

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	49	5	13	6	75	19	4668
2017	Part-time	28	54	4	9	5	82	14	141
2014	Full-time	27	49	5	14	5	76	19	5013
2014	Part-time	35	51	3	6	5	86	11	138
2011	Full-time	24	49	5	16	6	74	21	5083
2011	Part-time	30	47	4	10	9	77	19	110
2008	Full-time	31	48	5	11	4	79	16	3483
2008	Part-time	32	49	6	7	5	81	13	84

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	37	7	11	5	0	77	16	4657
2017	Part-time	44	37	9	8	2	1	81	10	141
2014	Full-time	42	35	7	11	6	0	77	16	5012
2014	Part-time	42	37	5	11	5	0	79	16	138
2011	Full-time	38	39	8	9	5	0	77	14	5074
2011	Part-time	35	41	11	11	1	1	77	12	110

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	44	40	7	7	2	0	0	84	9	4660
2017	Part-time	44	42	6	7	0	0	1	87	8	141
2014	Full-time	44	39	7	7	2	0	0	83	10	5009
2014	Part-time	47	38	6	7	1	1	0	85	9	138

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	68	24	4	3	1	1	92	4	4662
2017	Part-time	65	28	2	4	1	0	93	4	142
2014	Full-time	69	22	4	3	1	1	92	4	5012
2014	Part-time	68	25	1	4	2	1	93	6	138
2011	Full-time	71	21	4	3	1	1	93	4	5081
2011	Part-time	69	18	5	5	4	0	87	8	110
2008	Full-time	71	21	3	2	1	1	93	3	3479
2008	Part-time	73	18	5	5	0	0	91	5	83

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	67	20	4	5	2	1	88	8	4662
2017	Part-time	58	27	4	6	4	1	87	10	142
2014	Full-time	68	19	4	5	3	1	88	8	5011
2014	Part-time	55	24	7	10	3	2	80	13	138
2011	Full-time	71	16	4	5	3	1	89	7	5080
2011	Part-time	73	14	5	2	6	1	87	8	110
2008	Full-time	70	17	4	5	3	1	87	9	3477
2008	Part-time	73	16	3	6	3	0	89	9	84

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	72	14	5	3	2	0	3	89	6	4665
2017	Part-time	67	20	2	2	4	0	6	92	6	141
2014	Full-time	75	12	4	3	3	0	3	90	6	5014
2014	Part-time	70	11	3	6	4	0	5	86	11	137
2011	Full-time	73	12	4	3	2	0	4	89	6	5075
2011	Part-time	78	9	4	3	4	0	3	90	7	110
2008	Full-time	70	11	5	3	4	0	7	88	7	3480
2008	Part-time	65	10	8	3	1	1	12	86	5	84

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	79	12	3	2	1	2	93	3	4661
2017	Part-time	80	13	3	1	1	3	95	1	142
2014	Full-time	79	11	3	2	2	3	93	3	5015
2014	Part-time	80	9	8	1	1	1	90	2	138
2011	Full-time	79	10	3	2	2	3	93	4	5071
2011	Part-time	83	7	4	4	0	2	92	4	110
2008	Full-time	79	7	3	2	2	6	92	4	3478
2008	Part-time	77	7	7	0	0	10	92	0	84

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	62	20	7	4	2	1	4	87	6	4662
2017	Part-time	61	19	9	3	1	0	7	86	4	142
2014	Full-time	64	17	7	4	2	2	5	87	6	5014
2014	Part-time	52	21	8	7	2	5	5	81	10	138

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	21	5	2	1	2	2	91	3	4657
2017	Part-time	66	23	5	4	0	2	0	91	4	142
2014	Full-time	67	18	6	2	2	2	3	90	4	5013
2014	Part-time	60	27	5	2	1	1	4	92	3	138
2011	Full-time	69	18	6	2	1	2	2	90	3	5071
2011	Part-time	61	25	4	3	1	4	2	92	4	109
2008	Full-time	68	18	6	2	2	2	3	89	4	3484
2008	Part-time	68	19	7	1	0	3	1	91	1	84

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	18	82	4659
2017	Part-time	13	87	142
2014	Full-time	20	80	5002
2014	Part-time	15	85	138

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	46	823
2017	Part-time	38	19
2014	Full-time	49	975
2014	Part-time	67	21

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	62	823
2017	Part-time	62	19
2014	Full-time	58	975
2014	Part-time	45	21

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	823
2017	Part-time	0	19
2014	Full-time	8	975

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Part-time	0	19
2014	Full-time	1	975
2014	Part-time	0	21

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	823
2017	Part-time	0	19
2014	Full-time	3	975
2014	Part-time	0	21

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	823
2014	Full-time	17	975

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	823
2014	Full-time	5	975

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	824
2017	Part-time	43	19
2014	Full-time	39	976
2014	Part-time	36	21

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Full-time	42	824
2017	Part-time	43	19
2014	Full-time	39	976
2014	Part-time	26	21

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Full-time	41	824
2017	Part-time	43	19
2014	Full-time	41	976
2014	Part-time	44	21

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	824
2017	Part-time	38	19
2014	Full-time	39	976
2014	Part-time	31	21

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Full-time	31	824
2017	Part-time	29	19
2014	Full-time	28	976
2014	Part-time	40	21

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Full-time	49	824
2017	Part-time	57	19
2014	Full-time	54	976
2014	Part-time	73	21

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Full-time	31	824
2014	Full-time	32	976
2014	Part-time	45	21

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	824
2017	Part-time	0	19
2014	Full-time	1	976
2014	Part-time	0	21

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	824
2014	Full-time	8	976

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	824
2014	Full-time	12	976

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Full-time	47	824
2017	Part-time	24	19
2014	Full-time	47	976
2014	Part-time	46	21

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Full-time	31	824
2014	Full-time	33	976

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	824
2017	Part-time	0	19
2014	Full-time	13	976

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	58	824
2017	Part-time	66	19
2014	Full-time	54	976
2014	Part-time	68	21

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Full-time	29	824
2017	Part-time	33	19
2014	Full-time	30	976
2014	Part-time	32	21

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	824
2014	Full-time	9	976
2014	Part-time	22	21

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	21	824
2014	Full-time	24	976
2014	Part-time	22	21

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	824
2014	Full-time	15	976
2014	Part-time	22	21

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	824
2014	Full-time	9	976

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	824
2014	Full-time	17	976

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	824
2014	Full-time	9	976

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	824
2014	Full-time	23	976

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	748
2017	Part-time	29	18
2014	Full-time	13	893

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	18	748
2014	Full-time	19	893

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	748
2014	Full-time	13	893

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	748
2014	Full-time	10	893

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	748
2014	Full-time	11	893

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	748
2014	Full-time	10	893

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	748
2014	Full-time	9	893
2014	Part-time	30	20

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	748
2014	Full-time	6	893

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	748
2014	Full-time	9	893

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	748
2014	Full-time	22	893

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	748
2017	Part-time	0	18
2014	Full-time	10	893

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	46	748
2017	Part-time	30	18
2014	Full-time	44	893
2014	Part-time	37	20

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	748
2017	Part-time	0	18
2014	Full-time	2	893
2014	Part-time	0	20

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	51	748
2017	Part-time	40	18
2014	Full-time	50	893
2014	Part-time	57	20

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	748
2017	Part-time	0	18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	748
2014	Full-time	12	893

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	95	5	822
2017	Part-time	95	5	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	21	20	9	9	20	6	48	25	4666
2017	Part-time	17	23	14	10	4	23	9	60	20	142
2014	Full-time	18	22	19	9	8	19	5	52	23	5015
2014	Part-time	19	11	19	13	5	24	10	44	27	138

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	34	17	9	6	7	1	65	16	4663
2017	Part-time	24	36	18	6	2	11	2	70	9	142
2014	Full-time	30	34	17	7	5	6	1	68	13	5014
2014	Part-time	25	40	17	7	1	10	0	72	10	138
2011	Full-time	30	38	15	8	5	4	0	71	13	5076
2011	Part-time	31	38	8	12	5	6	0	74	18	110

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	9	91	4659
2017	Part-time	4	96	141
2014	Full-time	9	91	5010
2014	Part-time	7	93	138

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	35	414
2014	Full-time	36	425

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	80	414
2014	Full-time	81	425

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	414
2014	Full-time	4	425

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	414
2014	Full-time	4	425

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	414
2014	Full-time	11	425

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	414
2014	Full-time	6	425

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Full-time	29	415
2014	Full-time	20	424

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	415
2014	Full-time	22	424

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Full-time	20	415
2014	Full-time	13	424

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	415
2014	Full-time	7	424

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	415
2014	Full-time	26	424

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	415
2014	Full-time	24	424

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Full-time	1	415
2014	Full-time	2	424

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	415
2014	Full-time	8	424

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Full-time	17	415
2014	Full-time	18	424

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	415
2014	Full-time	10	424

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	21	415
2014	Full-time	28	424

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	30	416
2014	Full-time	32	425

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	416
2014	Full-time	18	425

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	416
2014	Full-time	5	425

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	17	416
2014	Full-time	22	425

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	416
2014	Full-time	8	425

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	416
2014	Full-time	7	425

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	416
2014	Full-time	8	425

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	416
2014	Full-time	8	425

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	51	416
2014	Full-time	45	425

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	385
2014	Full-time	5	396

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	19	385
2014	Full-time	16	396

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	385
2014	Full-time	5	396

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	385
2014	Full-time	2	396

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	385
2014	Full-time	2	396

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	385
2014	Full-time	5	396

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	385
2014	Full-time	7	396

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	385
2014	Full-time	8	396

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	385
2014	Full-time	7	396

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	385
2014	Full-time	24	396

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	385
2014	Full-time	10	396

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	44	385
2014	Full-time	49	396

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	3	385
2014	Full-time	2	396

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	59	385
2014	Full-time	63	396

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Full-time	2	385

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	385
2014	Full-time	10	396

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	94	6	417

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	19	22	4	4	28	6	55	12	4661
2017	Part-time	20	20	15	4	1	34	7	67	7	142
2014	Full-time	19	20	21	4	4	27	6	58	11	5015
2014	Part-time	19	15	19	4	2	31	9	58	10	138

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	33	18	5	4	10	1	71	9	4657
2017	Part-time	29	34	16	5	1	13	3	75	7	142
2014	Full-time	32	34	17	4	3	9	1	74	8	5011
2014	Part-time	26	39	14	4	1	15	1	77	6	138
2011	Full-time	34	38	14	4	2	6	0	78	7	5076
2011	Part-time	36	38	13	5	2	6	0	79	8	109

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	16	84	4660
2017	Part-time	15	85	142
2014	Full-time	14	86	5006
2014	Part-time	20	80	138

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	74	26	736
2017	Part-time	84	16	25
2014	Full-time	74	26	710
2014	Part-time	80	20	30

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	35	5	8	3	1	1	84	11	543
2017	Part-time	39	47	10	0	5	0	0	85	5	21
2014	Full-time	47	35	7	7	3	1	0	83	10	527
2014	Part-time	58	33	0	4	4	0	0	92	8	24

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	51	9	6	2	2	4	82	9	4668
2017	Part-time	14	43	12	10	1	3	16	70	14	142
2014	Full-time	28	53	9	5	1	1	4	84	7	5016
2014	Part-time	20	51	10	6	1	5	7	81	8	138
2011	Full-time	26	55	9	5	1	1	3	84	7	5074
2011	Part-time	21	55	10	7	1	2	3	81	9	110
2008	Full-time	25	54	10	6	2	1	3	82	8	3486
2008	Part-time	20	50	11	11	2	3	2	74	14	84

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	25	23	12	8	19	5	44	26	4656
2017	Part-time	8	18	21	9	2	24	17	45	19	142
2014	Full-time	10	27	24	12	7	15	5	47	23	5014
2014	Part-time	10	21	23	8	3	25	11	47	17	138
2011	Full-time	9	28	24	12	7	17	4	46	24	5073
2011	Part-time	15	19	22	14	7	17	6	45	27	110

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	38	34	11	4	2	6	4	81	7	4666
2017	Part-time	31	35	13	1	0	8	12	83	2	140
2014	Full-time	39	36	10	4	2	5	4	82	7	5015
2014	Part-time	30	43	5	1	1	13	7	91	3	138
2011	Full-time	39	36	9	5	2	5	3	82	8	5076
2011	Part-time	39	33	10	4	3	7	3	81	8	110
2008	Full-time	35	38	10	4	3	6	3	81	8	3478
2008	Part-time	38	35	10	3	3	9	3	83	6	84

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	33	15	7	5	10	4	69	14	4656
2017	Part-time	21	38	14	3	1	12	12	77	5	141
2014	Full-time	28	34	15	7	4	9	3	71	12	5015
2014	Part-time	24	41	8	5	1	14	8	82	8	138
2011	Full-time	26	34	15	8	5	8	3	68	15	5073
2011	Part-time	29	32	11	9	5	11	3	71	17	110
2008	Full-time	28	33	15	9	6	6	3	67	17	3477
2008	Part-time	24	43	9	7	3	11	4	78	12	84

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	50	28	9	7	5	1	0	78	13	4663
2017	Part-time	60	24	7	6	2	0	1	85	8	142

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	51	26	10	6	5	2	0	79	11	4665
2017	Part-time	58	23	10	5	2	2	0	82	8	142

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	42	15	7	4	2	0	72	12	4659
2017	Part-time	24	48	14	7	0	5	2	77	8	142

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	37	18	15	10	1	0	56	25	4659
2017	Part-time	22	38	23	12	2	2	1	62	15	142

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	24	22	16	21	0	1	40	37	4661
2017	Part-time	16	18	25	17	24	0	1	35	41	142

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	28	27	16	11	0	1	46	27	4658
2017	Part-time	22	38	21	12	5	0	2	61	18	142

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	32	22	12	7	1	2	58	19	4645
2017	Part-time	27	37	22	7	4	0	4	66	12	140

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	24	23	19	16	1	2	41	35	4664
2017	Part-time	27	25	22	13	10	0	3	54	24	140

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	27	14	7	5	1	7	72	13	4648
2017	Part-time	42	26	12	5	3	0	12	77	9	141

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	30	24	13	9	0	0	55	22	4651
2017	Part-time	23	33	23	12	7	0	1	57	20	141

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	34	23	11	6	1	1	59	17	4643
2017	Part-time	28	36	22	8	2	1	3	67	10	141

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	19	32	25	14	8	1	1	52	23	4645
2017	Part-time	29	30	25	9	2	1	4	62	12	141

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	34	22	13	8	0	1	57	21	4648
2017	Part-time	28	38	22	8	2	1	2	67	10	141

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	33	22	12	8	1	1	57	20	4638
2017	Part-time	31	37	21	7	2	0	2	69	9	139

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	52	26	12	6	3	0	1	79	9	4663
2017	Part-time	56	25	7	7	2	0	3	84	9	142

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	66	16	7	4	4	1	2	84	9	4661
2017	Part-time	74	15	4	2	2	1	3	92	4	142

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	49	29	11	5	3	0	1	80	9	4650
2017	Part-time	56	29	9	3	1	0	3	86	4	141

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	23	11	7	5	0	1	77	12	4652
2017	Part-time	63	18	9	7	1	0	3	83	8	141

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	49	14	6	2	1	0	27	87	5	4654
2017	Part-time	54	9	2	1	0	0	34	96	1	142

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	59	22	8	3	1	0	6	87	5	4634
2017	Part-time	61	25	2	0	1	1	10	97	1	142

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	56	20	9	5	6	1	3	79	11	4657
2017	Part-time	60	20	6	3	4	0	6	85	8	141

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	32	13	4	2	0	2	81	6	4654
2017	Part-time	44	36	15	3	0	0	1	81	3	141

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	10	30	40	14	6	0	0	40	20	4671
2017	Part-time	16	34	41	8	0	1	0	51	8	142

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	8	19	42	22	9	0	1	31	27	4652
2017	Part-time	1	13	41	34	11	0	0	45	14	141

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	26	23	12	13	3	1	24	76	4668
2017	Part-time	12	28	23	18	18	2	0	12	88	141

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	19	3435
2017	Part-time	28	122

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	31	3435
2017	Part-time	43	122

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	3435
2017	Part-time	42	122

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	58	3435
2017	Part-time	29	122

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	3435
2017	Part-time	11	122

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	37	3435
2017	Part-time	32	122

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Full-time	5	44	20	12	5	15	3380
2017	Part-time	6	38	26	10	8	12	122

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	22	16	18	25	2	8	34	48	3450
2017	Part-time	12	23	9	27	22	0	7	38	53	122

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	3	11	13	19	47	2	5	15	72	3447
2017	Part-time	6	8	11	22	48	0	4	15	74	122

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 100. Do you work full-time or part-time?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.