2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 117. Are you a person with a disability?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 31 17 7 7 0 0 69 14 29
2017 Not a person with a disability 32 46 8 10 4 0 0 78 14 260
2014 Person with a disability 31 41 14 9 5 0 0 72 14 22
2014 Not a person with a disability 40 41 8 6 4 0 0 81 11 316
2011 Person with a disability 24 53 18 0 6 0 0 76 6 17
2011 Not a person with a disability 38 42 11 5 4 0 0 80 9 308

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 28 24 10 17 0 0 48 28 29
2017 Not a person with a disability 30 39 10 11 9 1 0 70 20 259

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 38 3 3 3 0 0 90 7 29
2017 Not a person with a disability 54 33 9 2 2 0 0 87 4 261
2014 Person with a disability 54 28 14 0 5 0 0 82 5 22
2014 Not a person with a disability 62 28 5 3 2 0 0 90 5 315
2011 Person with a disability 35 59 0 0 6 0 0 94 6 17
2011 Not a person with a disability 58 31 6 3 1 1 0 89 5 309

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 33 44 15 7 0 0 0 78 7 27
2017 Not a person with a disability 37 42 10 7 3 0 0 79 10 260
2014 Person with a disability 36 28 18 14 5 0 0 63 18 22
2014 Not a person with a disability 45 39 6 5 4 0 0 85 9 316
2011 Person with a disability 24 59 6 6 6 0 0 82 12 17
2011 Not a person with a disability 48 38 8 5 1 0 0 86 6 308

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 34 14 14 7 0 0 66 21 29
2017 Not a person with a disability 31 35 18 10 5 1 0 66 16 261
2014 Person with a disability 32 36 14 0 14 5 0 71 14 22
2014 Not a person with a disability 44 38 9 6 2 0 0 83 8 316
2011 Person with a disability 18 35 24 12 6 6 0 56 19 17
2011 Not a person with a disability 41 35 13 6 4 0 0 77 10 306

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 38 17 14 10 0 0 59 24 29
2017 Not a person with a disability 30 37 17 11 5 1 0 67 16 260
2014 Person with a disability 18 46 13 18 5 0 0 64 23 22
2014 Not a person with a disability 43 41 9 5 2 0 0 84 8 316
2011 Person with a disability 6 47 29 12 6 0 0 53 18 17
2011 Not a person with a disability 39 38 11 7 4 0 0 77 11 307

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 17 14 10 17 7 0 56 30 29
2017 Not a person with a disability 33 25 15 14 7 4 1 61 23 260
2014 Person with a disability 41 13 9 9 14 14 0 63 27 22
2014 Not a person with a disability 42 31 11 6 6 3 1 76 12 316
2011 Person with a disability 12 18 35 18 12 6 0 31 31 17
2011 Not a person with a disability 39 28 11 10 7 5 1 71 18 307
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 24 24 3 14 3 0 57 18 29
2017 Not a person with a disability 46 30 10 6 5 2 0 78 12 261
2014 Person with a disability 59 18 0 9 9 5 0 81 19 22
2014 Not a person with a disability 46 28 13 7 2 2 2 77 10 316
2011 Person with a disability 18 41 18 12 12 0 0 59 24 17
2011 Not a person with a disability 46 28 10 9 3 4 1 77 13 309

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 31 14 14 14 0 0 59 28 29
2017 Not a person with a disability 44 35 8 9 3 1 0 79 13 261
2014 Person with a disability 40 41 0 14 5 0 0 82 18 22
2014 Not a person with a disability 40 39 7 9 3 1 1 81 12 316
2011 Person with a disability 29 41 18 6 6 0 0 71 12 17
2011 Not a person with a disability 42 35 9 6 5 2 1 79 12 309

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 24 24 7 21 0 0 48 28 29
2017 Not a person with a disability 53 26 9 4 7 0 1 79 11 261
2014 Person with a disability 54 23 5 9 9 0 0 77 18 22
2014 Not a person with a disability 48 32 8 6 4 0 1 81 11 316

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 28 14 17 24 7 0 41 44 29
2017 Not a person with a disability 17 30 16 21 11 5 0 50 34 261
2014 Person with a disability 9 32 9 27 14 9 0 46 44 22
2014 Not a person with a disability 27 42 13 9 3 5 0 73 14 315
2011 Person with a disability 6 47 12 12 18 6 0 56 31 17
2011 Not a person with a disability 23 34 17 12 9 4 0 60 23 309

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 17 17 17 34 0 0 31 52 29
2017 Not a person with a disability 15 29 16 24 16 1 0 44 40 261
2014 Person with a disability 18 28 14 13 23 5 0 48 37 22
2014 Not a person with a disability 21 46 13 11 5 2 0 69 17 316
2011 Person with a disability 0 35 29 18 18 0 0 35 35 17
2011 Not a person with a disability 23 33 17 17 10 1 0 56 27 309

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 14 21 14 38 0 0 28 52 29
2017 Not a person with a disability 13 24 17 25 16 5 0 39 43 260
2014 Person with a disability 9 32 22 9 18 9 0 46 30 22
2014 Not a person with a disability 17 39 17 16 6 6 0 60 23 315
2011 Person with a disability 0 41 24 24 12 0 0 41 35 17
2011 Not a person with a disability 14 37 18 18 10 4 0 53 29 309

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 18 14 14 11 43 0 0 32 54 28
2017 Not a person with a disability 14 23 15 20 22 5 0 40 44 261
2014 Person with a disability 14 23 28 5 23 8 0 40 30 22
2014 Not a person with a disability 20 36 16 15 8 5 0 59 25 315
2011 Person with a disability 0 47 24 12 18 0 0 47 29 17
2011 Not a person with a disability 23 34 13 14 10 6 0 60 26 309

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 3 24 24 14 34 0 0 28 48 29
2017 Not a person with a disability 10 31 12 27 16 4 0 43 45 260
2014 Person with a disability 18 23 14 17 23 5 0 43 42 22
2014 Not a person with a disability 17 36 21 17 7 2 0 54 24 316
2011 Person with a disability 6 35 12 29 18 0 0 41 47 17
2011 Not a person with a disability 14 40 14 20 10 2 0 55 31 309
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 31 21 14 21 3 0 43 36 29
2017 Not a person with a disability 26 41 11 16 7 0 0 67 23 260
2014 Person with a disability 23 40 14 5 18 0 0 63 23 22
2014 Not a person with a disability 27 46 11 10 5 0 0 73 15 315
2011 Person with a disability 18 41 12 24 6 0 0 59 29 17
2011 Not a person with a disability 27 43 13 12 5 1 0 70 17 308

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 41 21 14 14 0 0 52 28 29
2017 Not a person with a disability 24 46 8 16 5 0 0 70 21 260

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 10 17 28 28 10 0 19 62 29
2017 Not a person with a disability 12 21 17 23 10 17 1 39 41 261
2014 Person with a disability 5 28 14 27 14 14 0 37 47 22
2014 Not a person with a disability 14 27 16 18 11 13 1 47 34 315

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 24 17 21 17 3 0 43 39 29
2017 Not a person with a disability 37 35 11 10 6 1 0 72 17 261
2014 Person with a disability 32 49 0 9 9 0 0 82 18 22
2014 Not a person with a disability 34 37 12 10 5 2 1 73 15 316
2011 Person with a disability 29 41 18 6 6 0 0 71 12 17
2011 Not a person with a disability 37 39 12 6 5 1 1 77 11 309

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 18 41 9 14 16 0 2 60 30 44
2014 Not a person with a disability 30 42 6 17 0 2 3 76 18 53

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 10 21 24 10 0 0 45 34 29
2017 Not a person with a disability 35 37 9 13 6 1 0 73 18 257
2014 Person with a disability 32 40 9 9 9 0 0 72 18 22
2014 Not a person with a disability 38 41 10 7 3 1 0 80 10 314
2011 Person with a disability 12 53 6 18 6 6 0 69 25 17
2011 Not a person with a disability 35 40 8 10 4 2 1 77 15 309

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 24 24 7 17 7 0 48 26 29
2017 Not a person with a disability 31 29 10 12 6 10 1 68 21 259
2014 Person with a disability 28 37 18 5 5 8 0 70 10 22
2014 Not a person with a disability 39 29 14 9 3 6 0 72 13 315
2011 Person with a disability 24 24 12 35 0 6 0 50 38 17
2011 Not a person with a disability 39 26 11 11 4 8 1 72 17 308

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 21 28 21 7 0 0 45 28 29
2017 Not a person with a disability 32 39 10 11 7 0 0 72 18 259
2014 Person with a disability 9 55 13 9 14 0 0 64 23 22
2014 Not a person with a disability 33 42 10 10 4 1 0 75 15 316
2011 Person with a disability 18 65 6 6 6 0 0 82 12 17
2011 Not a person with a disability 41 38 11 6 4 0 0 79 10 309

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 34 7 10 3 0 0 79 14 29
2017 Not a person with a disability 43 38 6 10 4 0 0 81 14 261
2014 Person with a disability 36 51 5 9 0 0 0 86 9 22
2014 Not a person with a disability 46 38 6 7 3 0 0 83 11 316
2011 Person with a disability 47 35 6 6 6 0 0 82 12 17
2011 Not a person with a disability 49 37 7 4 2 0 0 86 6 308

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 41 0 0 7 0 0 93 7 29
2017 Not a person with a disability 52 31 6 7 4 0 0 84 10 261
2014 Person with a disability 40 46 5 9 0 0 0 86 9 22
2014 Not a person with a disability 49 34 5 7 5 0 0 83 12 316
2011 Person with a disability 59 29 0 6 6 0 0 88 12 17
2011 Not a person with a disability 53 35 6 4 3 0 0 88 7 309

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 21 24 21 17 3 0 36 39 29
2017 Not a person with a disability 21 38 17 15 8 1 0 60 23 261
2014 Person with a disability 18 32 14 9 18 8 0 55 30 22
2014 Not a person with a disability 32 37 11 12 6 2 0 70 19 316
2011 Person with a disability 6 47 18 12 12 0 6 56 25 17
2011 Not a person with a disability 36 36 11 12 4 1 0 73 15 309

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 24 14 21 21 3 3 41 44 29
2017 Not a person with a disability 17 26 16 19 17 1 3 45 38 260
2014 Person with a disability 18 18 9 9 37 4 5 40 50 22
2014 Not a person with a disability 27 32 9 14 15 2 2 61 30 316
2011 Person with a disability 6 29 12 29 18 0 6 38 50 17
2011 Not a person with a disability 25 23 13 17 17 1 4 51 36 309

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 41 7 21 10 3 0 61 32 29
2017 Not a person with a disability 29 45 8 13 5 0 0 74 17 261
2014 Person with a disability 18 37 9 13 23 0 0 55 36 22
2014 Not a person with a disability 28 47 10 12 4 0 0 75 16 316
2011 Person with a disability 12 59 18 0 12 0 0 71 12 17
2011 Not a person with a disability 38 41 7 10 4 0 0 79 14 309

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 41 7 14 10 3 0 68 25 29
2017 Not a person with a disability 33 40 11 13 3 0 0 73 16 261
2014 Person with a disability 28 37 9 17 9 0 0 64 27 22
2014 Not a person with a disability 34 40 11 9 4 1 0 75 14 315

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 31 7 24 10 3 0 57 36 29
2017 Not a person with a disability 29 44 10 10 7 0 0 73 17 261
2014 Person with a disability 32 37 9 8 14 0 0 69 22 22
2014 Not a person with a disability 36 43 10 6 4 0 0 79 10 316
2011 Person with a disability 12 59 12 12 6 0 0 71 18 17
2011 Not a person with a disability 43 42 8 6 1 0 0 84 8 308

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 41 14 21 7 0 0 59 28 29
2017 Not a person with a disability 21 43 18 10 4 4 0 66 15 260

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 24 3 7 21 0 0 69 28 29
2017 Not a person with a disability 48 32 5 9 6 0 0 80 15 260
2014 Person with a disability 46 41 8 5 0 0 0 87 5 22
2014 Not a person with a disability 43 38 7 8 4 0 0 81 12 316
2011 Person with a disability 29 29 35 0 6 0 0 59 6 17
2011 Not a person with a disability 44 41 6 7 2 0 0 85 9 308

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 14 10 14 17 7 3 54 35 29
2017 Not a person with a disability 43 26 7 12 8 1 2 72 21 260
2014 Person with a disability 41 40 0 0 5 0 14 95 5 22
2014 Not a person with a disability 49 28 4 9 5 0 4 81 15 316
2011 Person with a disability 18 53 6 6 6 0 12 80 13 17
2011 Not a person with a disability 45 27 6 10 7 0 5 76 18 307

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 45 17 10 7 3 3 63 19 29
2017 Not a person with a disability 31 34 20 9 6 0 0 66 14 259
2014 Person with a disability 9 55 31 0 5 0 0 64 5 22
2014 Not a person with a disability 17 41 26 11 5 0 0 57 17 316
2011 Person with a disability 18 35 24 18 6 0 0 53 24 17
2011 Not a person with a disability 20 38 28 9 6 0 0 58 14 309

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 21 0 10 10 3 3 78 22 29
2017 Not a person with a disability 65 18 6 5 3 3 1 86 8 261
2014 Person with a disability 54 32 5 5 0 5 0 90 5 22
2014 Not a person with a disability 60 24 4 3 4 2 3 88 7 316
2011 Person with a disability 35 59 0 0 6 0 0 94 6 17
2011 Not a person with a disability 57 29 5 6 2 0 2 87 7 309

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Person with a disability 24 41 34 29
2017 Not a person with a disability 25 39 36 260
2014 Person with a disability 28 45 28 22
2014 Not a person with a disability 18 45 37 316
2011 Person with a disability 35 29 35 17
2011 Not a person with a disability 22 45 33 309

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Not a person with a disability 24 15 22 25 8 6 64
2014 Not a person with a disability 12 28 14 26 9999 19 57
2011 Not a person with a disability 16 18 21 25 9999 19 67
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 48 0 7 10 3 0 82 18 29
2017 Not a person with a disability 36 39 11 8 4 1 0 76 13 260
2014 Person with a disability 45 23 18 5 9 0 0 68 14 22
2014 Not a person with a disability 49 37 7 5 2 1 0 86 7 316
2011 Person with a disability 41 29 18 6 0 6 0 75 6 17
2011 Not a person with a disability 51 36 8 2 2 0 0 87 4 308

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 28 21 21 7 0 0 52 28 29
2017 Not a person with a disability 17 34 17 21 11 1 0 52 32 261
2014 Person with a disability 14 40 23 5 18 0 0 54 23 22
2014 Not a person with a disability 30 47 12 8 2 1 0 77 10 316
2011 Person with a disability 12 47 29 6 0 6 0 63 6 17
2011 Not a person with a disability 35 42 14 6 1 1 0 78 8 308

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 28 34 10 0 0 0 10 55 29
2017 Not a person with a disability 18 29 29 15 8 1 1 23 48 261
2014 Person with a disability 9 5 45 32 9 0 0 41 14 22
2014 Not a person with a disability 6 18 39 23 12 1 1 36 24 315
2011 Person with a disability 6 47 29 12 0 0 6 13 56 17
2011 Not a person with a disability 11 25 36 17 8 1 2 26 37 308

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 21 31 7 3 0 0 10 59 29
2017 Not a person with a disability 20 27 23 16 12 1 1 29 47 260
2014 Person with a disability 13 9 28 28 23 0 0 51 22 22
2014 Not a person with a disability 4 14 26 34 19 2 1 55 18 315
2011 Person with a disability 12 35 41 6 0 6 0 6 50 17
2011 Not a person with a disability 8 20 22 26 19 1 3 47 30 307

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 25 7 14 11 0 0 25 68 28
2017 Not a person with a disability 25 26 30 11 4 1 1 16 53 260
2014 Person with a disability 18 28 31 14 5 0 5 19 48 22
2014 Not a person with a disability 16 23 37 17 6 1 1 23 39 315
2011 Person with a disability 12 41 18 18 6 6 0 25 56 17
2011 Not a person with a disability 19 21 35 12 11 1 1 23 41 308

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 21 31 21 3 0 0 24 45 29
2017 Not a person with a disability 8 20 38 19 13 1 1 32 29 260
2014 Person with a disability 5 5 27 41 23 0 0 64 9 22
2014 Not a person with a disability 4 15 39 32 9 1 0 41 19 312
2011 Person with a disability 18 24 29 24 6 0 0 29 41 17
2011 Not a person with a disability 8 14 39 24 13 0 2 38 22 306

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 24 21 7 3 3 7 12 65 29
2017 Not a person with a disability 22 23 26 15 11 1 1 27 46 260
2014 Person with a disability 18 18 31 14 14 5 0 29 39 22
2014 Not a person with a disability 10 24 32 22 9 2 1 31 35 315
2011 Person with a disability 24 29 24 18 6 0 0 24 53 17
2011 Not a person with a disability 12 28 29 16 11 1 2 28 41 308

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 21 31 24 10 0 0 34 34 29
2017 Not a person with a disability 9 14 30 25 18 2 1 45 24 260
2014 Person with a disability 17 14 46 9 9 0 5 19 33 22
2014 Not a person with a disability 9 18 32 27 8 4 2 37 28 315
2011 Person with a disability 24 29 29 12 0 6 0 13 56 17
2011 Not a person with a disability 10 22 31 20 11 2 3 33 35 308

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 17 34 7 7 0 0 14 52 29
2017 Not a person with a disability 15 26 35 13 10 1 0 23 42 260
2014 Person with a disability 28 27 28 9 0 0 9 10 60 22
2014 Not a person with a disability 15 25 36 16 6 2 1 23 41 315

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 28 3 17 14 0 0 66 31 29
2017 Not a person with a disability 37 34 10 11 6 2 0 73 17 260
2014 Person with a disability 32 32 14 5 9 5 4 70 15 22
2014 Not a person with a disability 39 37 7 12 3 1 0 77 16 315

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 34 14 7 10 0 0 69 17 29
2017 Not a person with a disability 42 39 6 9 4 0 0 82 13 260
2014 Person with a disability 41 49 5 5 0 0 0 91 5 22
2014 Not a person with a disability 48 39 6 4 2 0 0 87 7 315

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 31 17 14 3 0 0 66 17 29
2017 Not a person with a disability 38 41 12 3 4 3 0 81 7 259
2014 Person with a disability 41 41 9 0 4 5 0 87 4 22
2014 Not a person with a disability 47 34 10 4 1 4 0 84 5 315

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 36 7 14 14 0 0 64 29 28
2017 Not a person with a disability 35 43 11 6 4 1 0 79 9 261
2014 Person with a disability 18 51 9 13 5 5 0 72 18 22
2014 Not a person with a disability 45 38 8 7 2 1 0 84 9 316
2011 Person with a disability 29 47 6 6 12 0 0 76 18 17
2011 Not a person with a disability 40 35 14 7 2 3 0 77 9 309

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 34 14 14 10 0 0 62 24 29
2017 Not a person with a disability 45 34 11 7 3 0 0 80 10 260
2014 Person with a disability 23 49 14 5 9 0 0 72 14 22
2014 Not a person with a disability 52 36 5 4 3 0 0 88 7 316
2011 Person with a disability 29 41 12 12 6 0 0 71 18 17
2011 Not a person with a disability 50 32 10 5 2 0 0 83 7 309

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 21 17 21 17 3 0 43 39 29
2017 Not a person with a disability 22 34 16 16 6 5 2 60 23 259
2014 Person with a disability 18 28 13 23 9 5 5 51 35 22
2014 Not a person with a disability 29 36 12 9 6 5 3 70 17 315

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 41 10 0 0 0 0 90 0 29
2017 Not a person with a disability 56 32 8 2 1 1 0 89 3 259
2014 Person with a disability 41 45 9 5 0 0 0 86 5 22
2014 Not a person with a disability 56 36 3 3 1 0 0 93 4 315
2011 Person with a disability 24 65 6 6 0 0 0 88 6 17
2011 Not a person with a disability 57 28 9 2 3 2 0 86 5 309

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 38 14 14 3 0 0 69 17 29
2017 Not a person with a disability 29 37 15 9 5 5 0 70 15 261
2014 Person with a disability 27 37 5 23 5 5 0 66 29 22
2014 Not a person with a disability 37 36 12 8 4 3 0 75 12 315
2011 Person with a disability 24 35 18 12 6 0 6 63 19 17
2011 Not a person with a disability 35 37 11 8 5 3 1 75 14 308

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 52 10 21 3 3 0 64 25 29
2017 Not a person with a disability 23 40 17 10 6 4 0 65 17 261
2014 Person with a disability 27 23 18 14 18 0 0 49 32 22
2014 Not a person with a disability 23 34 19 12 4 6 0 61 18 314
2011 Person with a disability 18 47 18 6 6 0 6 69 13 17
2011 Not a person with a disability 21 39 19 12 4 6 0 63 17 309

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 10 17 24 28 3 3 26 56 29
2017 Not a person with a disability 16 21 15 19 17 11 1 42 41 261
2014 Person with a disability 9 9 18 27 28 9 0 20 60 22
2014 Not a person with a disability 17 21 15 14 13 17 3 48 34 314
2011 Person with a disability 6 12 24 24 24 6 6 20 53 17
2011 Not a person with a disability 14 24 21 11 13 12 5 46 29 309

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 31 48 3 10 7 0 0 79 17 29
2017 Not a person with a disability 46 42 3 6 3 0 0 88 9 261
2014 Person with a disability 23 46 4 23 5 0 0 69 28 22
2014 Not a person with a disability 39 46 4 5 5 0 0 86 10 316
2011 Person with a disability 24 65 6 0 6 0 0 88 6 17
2011 Not a person with a disability 50 42 3 5 1 0 0 92 6 307

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 28 17 10 3 0 0 69 14 29
2017 Not a person with a disability 48 28 5 16 4 0 0 76 20 261
2014 Person with a disability 28 31 0 28 14 0 0 59 41 22
2014 Not a person with a disability 38 27 7 17 12 0 0 65 28 315
2011 Person with a disability 53 41 6 0 0 0 0 94 0 17
2011 Not a person with a disability 58 31 5 5 1 0 0 90 6 308

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 31 10 3 14 0 0 72 17 29
2017 Not a person with a disability 58 31 4 6 1 0 0 89 7 259
2014 Person with a disability 28 49 9 5 9 0 0 77 14 22
2014 Not a person with a disability 58 33 4 3 2 0 1 91 5 315

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 62 10 10 0 7 0 10 81 8 29
2017 Not a person with a disability 71 14 3 5 1 1 4 90 6 260
2014 Person with a disability 59 23 5 14 0 0 0 82 14 22
2014 Not a person with a disability 72 16 4 3 2 1 2 91 5 316
2011 Person with a disability 65 35 0 0 0 0 0 100 0 17
2011 Not a person with a disability 82 9 3 2 1 1 2 94 3 308

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 55 14 7 3 7 0 14 80 12 29
2017 Not a person with a disability 69 13 3 4 6 0 4 86 10 261
2014 Person with a disability 72 14 9 0 5 0 0 86 5 22
2014 Not a person with a disability 73 14 4 3 3 0 2 90 6 315
2011 Person with a disability 71 29 0 0 0 0 0 100 0 17
2011 Not a person with a disability 80 8 3 3 2 0 4 92 5 308

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 45 10 24 3 7 0 10 62 12 29
2017 Not a person with a disability 67 8 5 6 7 1 7 82 13 260
2014 Person with a disability 54 9 14 5 9 0 9 70 15 22
2014 Not a person with a disability 70 11 7 3 3 0 5 86 7 315
2011 Person with a disability 59 24 6 12 0 0 0 82 12 17
2011 Not a person with a disability 70 8 5 5 6 1 6 84 11 309

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 14 14 7 3 0 14 72 12 29
2017 Not a person with a disability 73 7 3 2 7 0 8 86 10 259
2014 Person with a disability 63 14 9 0 9 0 5 81 10 22
2014 Not a person with a disability 73 10 5 2 4 0 6 88 6 315
2011 Person with a disability 76 12 6 6 0 0 0 88 6 17
2011 Not a person with a disability 72 7 6 2 5 0 8 87 7 309

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 17 17 3 7 0 14 68 12 29
2017 Not a person with a disability 58 13 7 7 6 2 7 78 14 260
2014 Person with a disability 49 9 14 14 9 0 5 61 24 22
2014 Not a person with a disability 58 14 9 4 2 2 9 82 8 316

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 14 21 7 3 3 14 63 13 29
2017 Not a person with a disability 56 19 6 6 5 3 6 82 12 261
2014 Person with a disability 54 18 14 0 9 0 5 76 10 22
2014 Not a person with a disability 57 16 10 4 2 4 6 82 7 316
2011 Person with a disability 53 41 0 6 0 0 0 94 6 17
2011 Not a person with a disability 70 13 6 3 3 2 4 87 7 309

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 28 72 29
2017 Not a person with a disability 14 86 260
2014 Not a person with a disability 15 85 316

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 47 38
2014 Not a person with a disability 47 47

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 68 38
2014 Not a person with a disability 70 47

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 38

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 38
2014 Not a person with a disability 0 47

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 11 47

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 50 38
2014 Not a person with a disability 40 47

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 42 38
2014 Not a person with a disability 37 47

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 42 38
2014 Not a person with a disability 43 47

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 50 38
2014 Not a person with a disability 45 47

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 38
2014 Not a person with a disability 34 47

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 63 38
2014 Not a person with a disability 52 47

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 38
2014 Not a person with a disability 34 47

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 38
2014 Not a person with a disability 0 47

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 10 47

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 50 38
2014 Not a person with a disability 64 47

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 26 38
2014 Not a person with a disability 26 47

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 15 47

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 34 38
2014 Not a person with a disability 53 47

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 16 38
2014 Not a person with a disability 25 47

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 13 47

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 13 38
2014 Not a person with a disability 13 47

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 15 47

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 15 47

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 45 38
2014 Not a person with a disability 30 47

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 17 36
2014 Not a person with a disability 13 46

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 25 36
2014 Not a person with a disability 21 46

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 14 36

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 11 46

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 22 36
2014 Not a person with a disability 42 46

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 36
2014 Not a person with a disability 20 46

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 50 36
2014 Not a person with a disability 48 46

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 44 36
2014 Not a person with a disability 66 46

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 13 46

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 95 5 38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 24 0 14 28 21 3 45 55 29
2017 Not a person with a disability 18 13 23 8 7 25 6 45 22 261
2014 Person with a disability 5 18 18 9 14 31 5 36 36 22
2014 Not a person with a disability 16 16 17 6 6 32 7 52 21 316

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 34 10 17 17 0 0 55 34 29
2017 Not a person with a disability 32 31 17 8 5 7 1 68 14 261
2014 Person with a disability 14 37 23 14 0 13 0 58 16 22
2014 Not a person with a disability 34 32 14 7 4 8 1 73 12 316
2011 Person with a disability 6 38 25 19 0 13 0 50 21 16
2011 Not a person with a disability 44 32 12 7 2 3 0 78 10 309

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 24 76 29
2017 Not a person with a disability 8 92 261
2014 Not a person with a disability 4 96 316

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 48 21

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 76 21
2014 Not a person with a disability 78 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 21
2014 Not a person with a disability 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 21
2014 Not a person with a disability 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 21

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 33 21
2014 Not a person with a disability 36 14

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 29 21

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 21

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 43 21
2014 Not a person with a disability 42 14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 38 21
2014 Not a person with a disability 49 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 21
2014 Not a person with a disability 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 21

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 21
2014 Not a person with a disability 36 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 21

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 21
2014 Not a person with a disability 0 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 24 21

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 57 21
2014 Not a person with a disability 56 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Not a person with a disability 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 30 20
2014 Not a person with a disability 36 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 60 20
2014 Not a person with a disability 58 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 20
2014 Not a person with a disability 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 65 20
2014 Not a person with a disability 65 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Not a person with a disability 0 20

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Not a person with a disability 100 0 21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 17 17 10 21 24 3 33 43 29
2017 Not a person with a disability 20 13 21 3 2 35 6 55 9 261
2014 Person with a disability 18 9 9 0 0 59 5 75 0 22
2014 Not a person with a disability 19 14 18 2 2 38 6 60 8 315

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 24 21 14 14 7 0 48 30 29
2017 Not a person with a disability 35 33 17 2 2 10 1 77 5 261
2014 Person with a disability 28 28 18 5 0 22 0 71 6 22
2014 Not a person with a disability 36 32 15 2 1 15 0 79 3 315
2011 Person with a disability 13 44 25 6 0 13 0 64 7 16
2011 Not a person with a disability 50 30 10 3 1 6 0 86 4 309

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 62 38 29
2017 Not a person with a disability 15 85 261
2014 Person with a disability 59 41 22
2014 Not a person with a disability 11 89 315

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Person with a disability 94 6 18
2017 Not a person with a disability 78 22 41
2014 Person with a disability 92 8 13
2014 Not a person with a disability 89 11 35

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 47 29 6 12 6 0 0 76 18 17
2017 Not a person with a disability 53 28 3 9 3 0 3 84 13 32
2014 Person with a disability 51 24 0 17 8 0 0 75 25 12
2014 Not a person with a disability 48 35 10 6 0 0 0 84 6 31

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 41 45 10 0 0 0 3 89 0 29
2017 Not a person with a disability 41 44 4 2 1 0 8 92 4 260
2014 Person with a disability 32 59 5 0 0 0 5 95 0 22
2014 Not a person with a disability 33 50 5 2 1 2 7 91 4 316
2011 Person with a disability 38 31 13 6 0 6 6 79 7 16
2011 Not a person with a disability 27 49 7 4 1 1 11 86 6 308

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 28 17 10 10 14 3 54 25 29
2017 Not a person with a disability 15 30 18 8 3 18 8 61 14 261
2014 Person with a disability 28 18 23 5 0 22 5 63 6 22
2014 Not a person with a disability 14 29 17 6 3 22 9 62 13 316
2011 Person with a disability 6 50 13 6 6 13 6 69 15 16
2011 Not a person with a disability 13 33 17 4 2 23 8 67 8 309

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 28 41 14 3 3 7 3 77 8 29
2017 Not a person with a disability 45 24 11 4 2 8 6 80 7 261
2014 Person with a disability 46 41 0 0 0 8 5 100 0 22
2014 Not a person with a disability 44 29 9 2 0 8 8 87 3 316
2011 Person with a disability 25 44 19 0 0 6 6 79 0 16
2011 Not a person with a disability 39 28 10 3 1 8 10 83 5 309

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 24 28 17 10 14 3 3 56 26 29
2017 Not a person with a disability 33 29 14 3 4 11 5 74 8 259
2014 Person with a disability 23 32 0 14 5 22 5 75 25 22
2014 Not a person with a disability 37 31 10 4 1 11 7 83 5 316
2011 Person with a disability 13 31 25 13 0 13 6 54 15 16
2011 Not a person with a disability 32 28 12 5 1 13 8 77 8 309
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 31 14 0 21 0 0 66 21 29
2017 Not a person with a disability 55 26 6 6 5 1 0 82 12 260

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 24 17 3 17 0 0 62 21 29
2017 Not a person with a disability 56 23 8 5 6 2 0 81 11 261

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 34 24 3 21 3 0 50 25 29
2017 Not a person with a disability 24 49 14 7 3 3 0 75 10 260

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 21 38 7 24 0 0 31 31 29
2017 Not a person with a disability 16 33 20 21 8 2 0 50 30 260

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 29 39 4 11 14 4 0 70 26 28
2017 Not a person with a disability 35 24 20 10 9 1 0 60 20 260

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 7 31 28 10 24 0 0 38 34 29
2017 Not a person with a disability 11 33 26 16 14 0 0 44 30 261

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 34 28 10 17 0 0 45 28 29
2017 Not a person with a disability 19 35 23 11 10 1 1 55 22 260

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 10 34 21 21 0 0 24 41 29
2017 Not a person with a disability 15 23 24 18 19 1 0 38 38 260

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 34 17 24 7 14 0 3 54 21 29
2017 Not a person with a disability 34 34 17 6 6 1 1 70 13 259

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 34 14 14 17 3 0 54 32 29
2017 Not a person with a disability 24 32 21 14 8 0 0 57 23 260

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 21 14 31 10 24 0 0 34 34 29
2017 Not a person with a disability 18 35 22 17 7 0 0 53 24 261

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 14 38 21 28 0 0 14 48 29
2017 Not a person with a disability 14 26 23 21 15 1 0 41 36 261

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 11 14 21 21 32 0 0 25 54 28
2017 Not a person with a disability 14 30 21 18 16 1 0 44 35 261

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 10 28 34 7 21 0 0 38 28 29
2017 Not a person with a disability 28 30 21 13 6 1 1 59 19 260

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 34 7 3 3 0 3 86 7 29
2017 Not a person with a disability 58 22 12 4 4 0 1 80 8 259

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 52 14 17 7 10 0 0 66 17 29
2017 Not a person with a disability 74 13 4 3 4 1 1 89 7 260

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 46 43 11 0 0 0 0 89 0 28
2017 Not a person with a disability 52 32 7 5 3 0 1 85 8 260

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 38 24 10 7 21 0 0 62 28 29
2017 Not a person with a disability 49 25 9 10 7 0 1 74 17 260

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 36 21 7 0 0 0 36 89 0 28
2017 Not a person with a disability 55 14 4 2 1 0 23 89 5 261

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 64 21 4 4 4 0 4 89 7 28
2017 Not a person with a disability 57 26 8 3 2 0 3 86 5 258

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 38 0 10 3 0 0 86 14 29
2017 Not a person with a disability 61 19 10 4 4 0 1 82 8 260

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 48 31 17 0 3 0 0 79 3 29
2017 Not a person with a disability 57 27 9 4 1 0 2 85 6 258

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 0 39 32 11 18 0 0 39 29 28
2017 Not a person with a disability 11 28 41 15 6 0 0 39 20 260

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 14 34 31 14 7 0 0 21 48 29
2017 Not a person with a disability 8 25 39 22 5 0 0 27 33 261
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 17 41 21 3 14 3 0 18 82 29
2017 Not a person with a disability 28 30 30 4 3 4 0 30 70 260

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 9 22
2017 Not a person with a disability 2 175

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 18 22
2017 Not a person with a disability 10 175

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 14 22
2017 Not a person with a disability 7 175

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 45 22
2017 Not a person with a disability 40 175

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 0 22
2017 Not a person with a disability 1 175

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Person with a disability 50 22
2017 Not a person with a disability 60 175

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Person with a disability 45 23 14 0 5 14 22
2017 Not a person with a disability 31 48 10 4 1 5 172

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 43 26 13 9 4 0 4 73 14 23
2017 Not a person with a disability 28 28 11 13 7 3 11 65 22 177

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Person with a disability 4 13 13 4 17 0 48 33 42 23
2017 Not a person with a disability 10 7 11 4 6 11 51 44 27 177
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