2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	40	13	7	13	67	20	15
2017	Non-Aboriginal	33	44	9	9	5	77	14	274
2014	Aboriginal	29	29	29	7	7	57	14	14
2014	Non-Aboriginal	40	42	7	7	4	82	11	324
2011	Aboriginal	33	39	6	6	17	72	22	18
2011	Non-Aboriginal	38	43	12	5	3	81	8	308
2008	Aboriginal	36	21	21	21	0	57	21	14
2008	Non-Aboriginal	39	40	11	6	4	79	11	237

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	27	7	20	27	0	0	47	47	15
2017	Non-Aboriginal	30	38	11	11	9	1	0	69	20	273

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	47	13	0	13	0	73	13	15
2017	Non-Aboriginal	55	32	8	2	2	0	87	4	275
2014	Aboriginal	43	43	7	0	7	0	86	7	14
2014	Non-Aboriginal	62	27	6	3	2	0	90	5	323
2011	Aboriginal	44	33	11	0	11	0	78	11	18
2011	Non-Aboriginal	58	32	6	3	1	1	90	4	309

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	53	7	13	7	73	20	15
2017	Non-Aboriginal	38	41	11	7	3	79	10	272
2014	Aboriginal	29	43	21	0	7	71	7	14
2014	Non-Aboriginal	46	38	7	6	4	84	10	324
2011	Aboriginal	61	11	11	6	11	72	17	18
2011	Non-Aboriginal	46	41	8	5	1	87	6	308
2008	Aboriginal	43	36	7	14	0	79	14	14
2008	Non-Aboriginal	49	37	6	6	2	86	8	237

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	20	20	13	20	0	47	33	15
2017	Non-Aboriginal	31	36	17	10	5	1	68	15	275
2014	Aboriginal	50	14	21	0	7	7	69	8	14
2014	Non-Aboriginal	43	39	9	6	2	0	83	8	324
2011	Aboriginal	50	17	6	6	22	0	67	28	18
2011	Non-Aboriginal	39	37	14	7	3	1	76	10	306

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	20	27	13	13	0	47	27	15
2017	Non-Aboriginal	29	38	16	11	5	1	67	16	274
2014	Aboriginal	36	21	29	7	7	0	57	14	14
2014	Non-Aboriginal	41	42	8	6	2	0	83	8	324
2011	Aboriginal	28	39	6	17	11	0	67	28	18
2011	Non-Aboriginal	38	39	12	7	4	0	77	11	307
2008	Aboriginal	43	29	21	7	0	0	71	7	14
2008	Non-Aboriginal	41	40	9	6	5	0	81	10	239

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	0	40	13	7	7	0	36	21	15
2017	Non-Aboriginal	34	25	13	14	8	4	1	62	24	274
2014	Aboriginal	57	7	7	14	7	7	0	69	23	14
2014	Non-Aboriginal	42	31	11	6	6	3	1	76	12	324
2011	Aboriginal	33	28	6	6	28	0	0	61	33	18
2011	Non-Aboriginal	38	27	12	11	6	5	1	69	17	307
2008	Aboriginal	7	29	29	29	0	7	0	38	31	14
2008	Non-Aboriginal	34	27	16	10	8	5	0	64	19	238

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	20	13	20	0	7	0	64	21	15
2017	Non-Aboriginal	45	30	10	5	6	2	0	77	12	275
2014	Aboriginal	57	36	0	0	7	0	0	93	7	14
2014	Non-Aboriginal	47	27	13	7	2	2	2	77	10	324
2011	Aboriginal	61	6	6	11	11	6	0	71	24	18
2011	Non-Aboriginal	43	30	10	9	3	4	1	77	13	309
2008	Aboriginal	21	29	21	7	7	14	0	58	17	14
2008	Non-Aboriginal	39	29	12	8	7	6	0	72	16	238

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	33	20	7	0	7	0	71	7	15
2017	Non-Aboriginal	43	34	8	10	5	0	0	77	14	275
2014	Aboriginal	50	29	7	7	7	0	0	79	14	14
2014	Non-Aboriginal	40	40	6	9	3	1	1	81	12	324
2011	Aboriginal	50	17	22	0	11	0	0	67	11	18
2011	Non-Aboriginal	41	36	9	6	5	2	1	79	12	309
2008	Aboriginal	21	36	7	21	14	0	0	57	36	14
2008	Non-Aboriginal	33	41	9	9	7	1	0	75	16	239

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	20	27	13	0	0	60	13	15
2017	Non-Aboriginal	51	26	10	4	9	1	77	13	275
2014	Aboriginal	57	21	7	7	7	0	79	14	14
2014	Non-Aboriginal	48	32	8	6	5	1	81	11	324

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	20	20	27	20	0	33	47	15
2017	Non-Aboriginal	17	30	15	20	12	6	50	34	275
2014	Aboriginal	36	29	7	7	14	7	69	23	14
2014	Non-Aboriginal	25	42	13	11	4	6	71	15	323
2011	Aboriginal	28	28	17	6	22	0	56	28	18
2011	Non-Aboriginal	22	36	17	13	9	4	60	23	309

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	27	7	27	33	0	33	60	15
2017	Non-Aboriginal	15	28	16	23	17	1	43	40	275
2014	Aboriginal	21	43	14	14	7	0	64	21	14
2014	Non-Aboriginal	21	45	13	11	6	3	68	18	324
2011	Aboriginal	33	28	11	6	22	0	61	28	18
2011	Non-Aboriginal	21	33	18	17	10	1	55	27	309
2008	Aboriginal	29	29	21	7	14	0	57	21	14
2008	Non-Aboriginal	26	31	15	17	11	0	57	28	239

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	13	13	33	33	0	20	67	15
2017	Non-Aboriginal	14	24	18	23	17	5	39	42	274
2014	Aboriginal	21	29	14	21	14	0	50	36	14
2014	Non-Aboriginal	17	39	17	15	6	6	59	23	323
2011	Aboriginal	17	50	6	6	22	0	67	28	18
2011	Non-Aboriginal	13	37	19	19	9	4	51	29	309
2008	Aboriginal	7	36	14	36	7	0	43	43	14
2008	Non-Aboriginal	12	38	14	21	10	4	53	32	238

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	27	7	20	40	0	33	60	15
2017	Non-Aboriginal	15	22	16	19	23	5	39	44	274
2014	Aboriginal	29	14	29	14	7	7	46	23	14
2014	Non-Aboriginal	19	37	16	14	9	5	58	25	323
2011	Aboriginal	44	6	17	11	22	0	50	33	18
2011	Non-Aboriginal	20	37	13	14	10	6	60	25	309
2008	Aboriginal	0	29	21	14	14	21	36	36	14
2008	Non-Aboriginal	23	33	14	12	13	5	59	26	239

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	20	20	27	27	7	0	21	57	15
2017	Non-Aboriginal	10	31	13	26	17	4	0	43	44	274
2014	Aboriginal	29	21	7	21	21	0	0	50	43	14
2014	Non-Aboriginal	17	36	21	17	7	2	0	54	25	324
2011	Aboriginal	22	33	11	17	17	0	0	56	33	18
2011	Non-Aboriginal	13	40	14	21	10	2	0	54	32	309
2008	Aboriginal	8	46	8	23	8	0	8	58	33	13
2008	Non-Aboriginal	16	41	13	15	12	2	0	59	28	239

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	20	7	27	33	0	33	60	15
2017	Non-Aboriginal	25	41	12	15	7	0	66	22	274
2014	Aboriginal	21	50	14	0	14	0	71	14	14
2014	Non-Aboriginal	27	45	11	11	6	0	72	16	323
2011	Aboriginal	33	17	11	17	17	6	53	35	18
2011	Non-Aboriginal	26	44	13	12	4	0	70	17	308

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	27	13	27	13	0	0	47	40	15
2017	Non-Aboriginal	23	46	9	16	5	0	0	69	21	274

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	20	47	27	0	7	0	21	29	15
2017	Non-Aboriginal	12	20	15	23	13	17	1	38	44	275
2014	Aboriginal	14	36	7	21	21	0	0	50	43	14
2014	Non-Aboriginal	13	26	16	19	10	14	1	47	34	323

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	40	20	13	0	0	0	67	13	15
2017	Non-Aboriginal	35	34	11	11	8	1	0	70	19	275
2014	Aboriginal	29	43	14	0	14	0	0	71	14	14
2014	Non-Aboriginal	34	37	11	10	5	2	1	74	15	324
2011	Aboriginal	44	28	17	6	6	0	0	72	11	18
2011	Non-Aboriginal	36	39	12	6	5	1	1	77	11	309
2008	Aboriginal	21	43	7	7	7	7	7	75	17	14
2008	Non-Aboriginal	27	42	11	9	9	1	1	70	18	238

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	19	42	8	15	15	0	2	62	30	48
2014	Non-Aboriginal	31	42	7	14	0	2	3	77	15	55

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	40	13	20	7	0	0	60	27	15
2017	Non-Aboriginal	36	34	10	13	6	1	0	71	20	271
2014	Aboriginal	29	36	7	21	7	0	0	64	29	14
2014	Non-Aboriginal	38	42	10	6	3	1	0	80	10	322
2011	Aboriginal	39	39	0	17	6	0	0	78	22	18
2011	Non-Aboriginal	33	41	9	10	4	2	1	76	15	309
2008	Aboriginal	21	43	14	0	21	0	0	64	21	14
2008	Non-Aboriginal	33	42	7	12	4	3	0	77	16	239

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	33	27	20	7	0	0	47	27	15
2017	Non-Aboriginal	31	28	11	11	7	10	1	67	21	273
2014	Aboriginal	14	29	29	14	7	7	0	46	23	14
2014	Non-Aboriginal	39	30	14	8	3	6	0	73	12	323
2011	Aboriginal	56	17	11	11	6	0	0	72	17	18
2011	Non-Aboriginal	37	26	11	12	4	9	1	70	18	308
2008	Aboriginal	21	21	21	14	21	0	0	43	36	14
2008	Non-Aboriginal	36	32	8	10	4	10	0	75	16	239

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	40	7	13	13	0	67	27	15
2017	Non-Aboriginal	32	37	12	12	7	0	69	19	273
2014	Aboriginal	29	50	7	7	7	0	79	14	14
2014	Non-Aboriginal	32	42	11	10	5	1	74	15	324
2011	Aboriginal	39	33	17	0	11	0	72	11	18
2011	Non-Aboriginal	40	40	10	6	4	0	80	10	309
2008	Aboriginal	21	21	14	29	14	0	43	43	14
2008	Non-Aboriginal	28	44	14	10	4	0	72	14	239

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	40	7	13	7	7	0	71	21	15
2017	Non-Aboriginal	44	37	6	10	4	0	0	81	14	275
2014	Aboriginal	29	50	0	21	0	0	0	79	21	14
2014	Non-Aboriginal	46	38	6	7	3	0	0	84	10	324
2011	Aboriginal	56	11	6	11	11	0	6	71	24	18
2011	Non-Aboriginal	49	38	7	4	2	0	0	87	6	308
2008	Aboriginal	50	14	14	14	7	0	0	64	21	14
2008	Non-Aboriginal	42	39	7	10	3	0	0	81	12	239

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	40	7	7	7	7	0	79	14	15
2017	Non-Aboriginal	53	32	5	6	4	0	0	85	10	275
2014	Aboriginal	29	36	14	14	0	7	0	69	15	14
2014	Non-Aboriginal	49	35	4	7	5	0	0	84	11	324
2011	Aboriginal	50	28	6	0	11	0	6	82	12	18
2011	Non-Aboriginal	53	35	5	4	3	0	0	88	7	309
2008	Aboriginal	43	29	14	14	0	0	0	71	14	14
2008	Non-Aboriginal	49	38	6	5	2	0	0	88	6	239

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	20	27	13	20	7	0	36	36	15
2017	Non-Aboriginal	21	38	16	15	8	1	0	59	24	275
2014	Aboriginal	36	21	14	14	14	0	0	57	29	14
2014	Non-Aboriginal	30	38	11	12	6	2	0	70	19	324
2011	Aboriginal	28	33	6	6	22	6	0	65	29	18
2011	Non-Aboriginal	35	37	12	12	3	1	1	72	15	309
2008	Aboriginal	14	43	14	21	7	0	0	57	29	14
2008	Non-Aboriginal	31	40	11	12	5	1	0	72	17	238

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	13	13	20	40	0	0	27	60	15
2017	Non-Aboriginal	17	27	16	19	16	1	3	46	37	274
2014	Aboriginal	21	14	14	14	36	0	0	36	50	14
2014	Non-Aboriginal	26	32	9	13	16	2	3	61	30	324
2011	Aboriginal	28	28	0	0	39	6	0	59	41	18
2011	Non-Aboriginal	24	23	13	19	16	0	4	49	37	309
2008	Aboriginal	14	36	21	14	14	0	0	50	29	14
2008	Non-Aboriginal	17	36	13	14	15	1	3	56	31	239

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	20	20	20	13	47	33	15
2017	Non-Aboriginal	28	46	8	13	5	74	18	275
2014	Aboriginal	21	21	21	29	7	43	36	14
2014	Non-Aboriginal	27	47	9	11	5	75	16	324
2011	Aboriginal	50	22	6	6	17	72	22	18
2011	Non-Aboriginal	36	43	7	9	4	79	13	309

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	33	13	20	13	0	53	33	15
2017	Non-Aboriginal	33	40	10	13	3	0	74	16	275
2014	Aboriginal	21	43	7	7	21	0	64	29	14
2014	Non-Aboriginal	35	39	11	10	4	1	75	14	323

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	27	13	20	13	0	53	33	15
2017	Non-Aboriginal	28	43	10	11	7	1	72	18	275
2014	Aboriginal	36	29	7	0	21	7	69	23	14
2014	Non-Aboriginal	36	43	11	7	4	0	79	10	324
2011	Aboriginal	44	28	11	11	6	0	72	17	18
2011	Non-Aboriginal	41	43	8	6	1	0	84	8	308

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	36	21	14	7	7	0	54	23	14
2017	Non-Aboriginal	21	43	17	11	4	3	0	66	16	275

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	33	7	0	13	80	13	15
2017	Non-Aboriginal	48	32	5	9	7	79	16	274
2014	Aboriginal	50	21	0	21	7	71	29	14
2014	Non-Aboriginal	44	38	8	7	3	82	10	324
2011	Aboriginal	39	28	11	11	11	67	22	18
2011	Non-Aboriginal	44	41	7	6	2	85	8	308

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	13	13	20	20	13	0	38	46	15
2017	Non-Aboriginal	43	26	7	12	9	1	2	72	21	274
2014	Aboriginal	50	21	7	7	7	0	7	77	15	14
2014	Non-Aboriginal	48	29	4	8	5	0	5	82	14	324
2011	Aboriginal	39	33	0	17	11	0	0	72	28	18
2011	Non-Aboriginal	44	28	6	9	7	0	6	76	17	307
2008	Aboriginal	50	14	7	7	21	0	0	64	29	14
2008	Non-Aboriginal	43	31	8	7	6	0	5	78	14	238

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	27	40	20	7	33	27	15
2017	Non-Aboriginal	31	36	19	8	6	67	14	273
2014	Aboriginal	29	21	36	0	14	50	14	14
2014	Non-Aboriginal	16	43	25	11	5	59	16	324
2011	Aboriginal	11	39	33	6	11	50	17	18
2011	Non-Aboriginal	20	38	28	9	5	58	15	309
2008	Aboriginal	21	29	36	7	7	50	14	14
2008	Non-Aboriginal	18	38	27	11	5	56	16	239

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	20	27	7	0	0	0	67	7	15
2017	Non-Aboriginal	64	18	4	5	4	3	1	86	9	275
2014	Aboriginal	57	36	0	0	7	0	0	93	7	14
2014	Non-Aboriginal	60	24	5	3	3	2	3	89	7	324
2011	Aboriginal	50	33	6	6	6	0	0	83	11	18
2011	Non-Aboriginal	56	30	5	5	2	0	2	88	7	309

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Aboriginal	33	40	27	15
2017	Non-Aboriginal	24	39	37	274
2014	Aboriginal	14	43	43	14
2014	Non-Aboriginal	19	45	36	324
2011	Aboriginal	39	33	28	18
2011	Non-Aboriginal	21	45	34	309

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Non-Aboriginal	23	13	22	27	8	7	66
2014	Non-Aboriginal	15	26	15	29	9999	14	61
2011	Non-Aboriginal	18	21	20	24	9999	17	66

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	33	13	13	13	0	60	27	15
2017	Non-Aboriginal	36	40	10	8	5	1	77	13	274
2014	Aboriginal	43	36	21	0	0	0	79	0	14
2014	Non-Aboriginal	48	36	7	5	3	1	85	8	324
2011	Aboriginal	50	22	11	6	11	0	72	17	18
2011	Non-Aboriginal	51	37	9	2	1	0	88	4	308
2008	Aboriginal	43	29	21	7	0	0	71	7	14
2008	Non-Aboriginal	51	36	4	5	3	0	87	8	237

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	27	27	13	27	0	33	40	15
2017	Non-Aboriginal	18	34	16	21	9	1	53	31	275
2014	Aboriginal	29	43	7	7	14	0	71	21	14
2014	Non-Aboriginal	29	46	13	7	3	1	76	11	324
2011	Aboriginal	28	22	44	6	0	0	50	6	18
2011	Non-Aboriginal	35	43	13	6	1	2	79	8	308

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	33	20	0	7	0	0	7	73	15
2017	Non-Aboriginal	18	29	30	15	7	1	1	22	48	275
2014	Aboriginal	14	7	43	14	7	7	7	25	25	14
2014	Non-Aboriginal	6	17	39	24	12	1	1	37	23	323
2011	Aboriginal	11	44	17	17	11	0	0	28	56	18
2011	Non-Aboriginal	10	25	37	17	7	1	3	25	37	308
2008	Aboriginal	14	36	29	21	0	0	0	21	50	14
2008	Non-Aboriginal	11	21	34	23	10	0	2	33	32	238

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	33	20	0	7	0	0	7	73	15
2017	Non-Aboriginal	20	26	24	16	12	1	1	28	47	274
2014	Aboriginal	29	0	29	29	7	0	7	38	31	14
2014	Non-Aboriginal	4	14	26	34	19	2	1	55	18	323
2011	Aboriginal	17	39	11	11	22	0	0	33	56	18
2011	Non-Aboriginal	8	20	24	26	18	1	4	46	29	307
2008	Aboriginal	7	43	14	21	7	7	0	31	54	14
2008	Non-Aboriginal	9	12	26	26	22	1	3	50	22	238

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	27	20	0	7	0	0	7	73	15
2017	Non-Aboriginal	26	26	29	12	5	1	1	17	53	273
2014	Aboriginal	21	21	43	0	7	0	7	8	46	14
2014	Non-Aboriginal	16	23	36	17	6	1	1	24	39	323
2011	Aboriginal	11	39	28	6	17	0	0	22	50	18
2011	Non-Aboriginal	19	22	34	12	10	1	1	23	42	308
2008	Aboriginal	21	14	43	21	0	0	0	21	36	14
2008	Non-Aboriginal	9	16	35	23	14	1	3	38	25	238

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	13	33	20	13	0	0	33	33	15
2017	Non-Aboriginal	9	20	38	19	12	1	1	31	30	274
2014	Aboriginal	7	21	21	36	7	0	7	46	31	14
2014	Non-Aboriginal	4	14	39	32	10	1	0	43	18	320
2011	Aboriginal	6	28	22	28	17	0	0	44	33	18
2011	Non-Aboriginal	8	14	40	24	12	0	2	37	23	306
2008	Aboriginal	29	7	29	36	0	0	0	36	36	14
2008	Non-Aboriginal	7	11	38	28	14	0	2	44	18	237

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	40	7	7	7	0	0	13	80	15
2017	Non-Aboriginal	22	22	26	15	11	2	1	26	46	274
2014	Aboriginal	29	36	14	7	7	0	7	15	69	14
2014	Non-Aboriginal	9	23	33	22	9	2	1	32	34	323
2011	Aboriginal	22	33	11	17	17	0	0	33	56	18
2011	Non-Aboriginal	12	28	30	16	10	1	2	28	41	308
2008	Aboriginal	21	7	50	7	14	0	0	21	29	14
2008	Non-Aboriginal	8	22	33	20	12	1	3	34	32	238

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	20	33	13	13	0	0	27	40	15
2017	Non-Aboriginal	9	15	30	26	18	2	1	45	24	274
2014	Aboriginal	29	14	21	21	0	7	7	25	50	14
2014	Non-Aboriginal	8	18	34	26	9	3	3	37	28	323
2011	Aboriginal	22	17	22	22	17	0	0	39	39	18
2011	Non-Aboriginal	10	23	31	20	10	3	3	31	35	308
2008	Aboriginal	21	29	21	29	0	0	0	29	50	14
2008	Non-Aboriginal	15	27	31	14	8	4	2	24	44	239

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	33	33	0	7	0	0	7	60	15
2017	Non-Aboriginal	16	25	34	13	10	1	0	23	42	274
2014	Aboriginal	43	14	29	0	7	0	7	8	62	14
2014	Non-Aboriginal	14	26	35	17	6	2	1	23	41	323

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	40	7	20	7	0	67	27	15
2017	Non-Aboriginal	38	33	9	11	7	2	72	18	274
2014	Aboriginal	29	29	14	21	7	0	57	29	14
2014	Non-Aboriginal	39	37	7	11	3	2	78	15	323

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	20	27	7	0	67	7	15
2017	Non-Aboriginal	41	40	6	9	5	81	13	274
2014	Aboriginal	43	29	21	7	0	71	7	14
2014	Non-Aboriginal	48	40	5	4	2	88	6	323

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	43	29	7	0	0	64	7	14
2017	Non-Aboriginal	38	40	12	4	4	2	80	8	274
2014	Aboriginal	57	21	21	0	0	0	79	0	14
2014	Non-Aboriginal	46	36	10	4	1	4	85	5	323

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	33	27	7	13	0	53	20	15
2017	Non-Aboriginal	35	43	10	6	4	1	79	11	275
2014	Aboriginal	43	29	29	0	0	0	71	0	14
2014	Non-Aboriginal	43	39	7	7	2	1	83	10	324
2011	Aboriginal	44	22	17	0	17	0	67	17	18
2011	Non-Aboriginal	39	36	13	7	2	3	77	9	309

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	27	20	27	7	47	33	15
2017	Non-Aboriginal	45	35	11	6	3	80	10	274
2014	Aboriginal	50	21	14	7	7	71	14	14
2014	Non-Aboriginal	50	38	5	4	3	88	7	324
2011	Aboriginal	44	28	11	11	6	72	17	18
2011	Non-Aboriginal	50	33	10	5	2	83	7	309
2008	Aboriginal	36	29	29	7	0	64	7	14
2008	Non-Aboriginal	45	38	7	5	5	84	9	239

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	40	20	20	0	7	0	57	21	15
2017	Non-Aboriginal	22	33	15	15	7	5	2	59	25	273
2014	Aboriginal	21	29	7	21	21	0	0	50	43	14
2014	Non-Aboriginal	28	36	13	10	5	5	3	70	16	323

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	40	20	0	0	0	80	0	15
2017	Non-Aboriginal	56	32	8	2	1	1	89	3	273
2014	Aboriginal	50	29	7	14	0	0	79	14	14
2014	Non-Aboriginal	55	37	4	3	1	0	92	4	323
2011	Aboriginal	33	44	17	0	6	0	78	6	18
2011	Non-Aboriginal	56	29	8	2	2	2	87	5	309

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	27	33	13	7	7	0	43	21	15
2017	Non-Aboriginal	31	38	14	9	5	4	0	72	14	275
2014	Aboriginal	50	21	14	7	7	0	0	71	14	14
2014	Non-Aboriginal	36	37	12	9	3	3	0	75	13	323
2011	Aboriginal	28	44	11	6	11	0	0	72	17	18
2011	Non-Aboriginal	35	36	12	9	4	3	1	74	14	308
2008	Aboriginal	36	21	7	7	29	0	0	57	36	14
2008	Non-Aboriginal	29	40	12	10	8	2	0	70	18	239

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	13	47	0	13	7	0	36	14	15
2017	Non-Aboriginal	22	42	15	12	5	4	0	66	18	275
2014	Aboriginal	29	21	14	14	7	14	0	58	25	14
2014	Non-Aboriginal	23	34	20	12	5	6	0	61	19	322
2011	Aboriginal	28	17	22	11	11	11	0	50	25	18
2011	Non-Aboriginal	20	40	19	11	4	5	1	64	16	309

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	0	27	13	47	0	0	13	60	15
2017	Non-Aboriginal	16	21	14	20	16	10	2	43	41	275
2014	Aboriginal	21	21	14	14	21	7	0	46	38	14
2014	Non-Aboriginal	16	21	15	15	13	17	3	46	35	322
2011	Aboriginal	11	33	17	11	22	6	0	47	35	18
2011	Non-Aboriginal	14	23	21	12	13	12	5	45	30	309

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	47	7	13	13	67	27	15
2017	Non-Aboriginal	46	42	2	6	3	88	9	275
2014	Aboriginal	36	43	7	7	7	79	14	14
2014	Non-Aboriginal	39	46	4	6	5	85	11	324
2011	Aboriginal	61	28	6	0	6	89	6	18
2011	Non-Aboriginal	48	44	3	5	1	92	6	307
2008	Aboriginal	7	57	21	7	7	64	14	14
2008	Non-Aboriginal	51	38	4	8	0	88	8	239

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	27	20	13	7	60	20	15
2017	Non-Aboriginal	48	27	5	15	4	75	19	275
2014	Aboriginal	43	29	7	7	14	71	21	14
2014	Non-Aboriginal	37	27	6	18	12	64	30	323
2011	Aboriginal	61	28	6	6	0	89	6	18
2011	Non-Aboriginal	57	32	5	4	1	90	5	308

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	40	20	0	7	0	73	7	15
2017	Non-Aboriginal	58	30	4	6	2	0	88	8	273
2014	Aboriginal	29	43	14	14	0	0	71	14	14
2014	Non-Aboriginal	57	33	4	3	3	1	91	5	323

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	67	20	0	7	0	0	7	93	7	15
2017	Non-Aboriginal	70	13	4	4	2	1	5	89	7	274
2014	Aboriginal	50	36	7	7	0	0	0	86	7	14
2014	Non-Aboriginal	72	16	4	4	1	1	2	90	5	324
2011	Aboriginal	72	22	0	0	6	0	0	94	6	18
2011	Non-Aboriginal	82	10	3	2	1	1	2	94	3	308
2008	Aboriginal	43	50	0	7	0	0	0	93	7	14
2008	Non-Aboriginal	72	16	6	2	2	0	2	90	4	239

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	73	13	0	0	7	7	93	7	15
2017	Non-Aboriginal	67	13	4	4	7	5	85	11	275
2014	Aboriginal	57	29	7	7	0	0	86	7	14
2014	Non-Aboriginal	73	14	4	2	4	3	89	6	323
2011	Aboriginal	78	11	0	6	6	0	89	11	18
2011	Non-Aboriginal	80	9	3	3	2	4	92	5	308
2008	Aboriginal	50	43	0	0	7	0	93	7	14
2008	Non-Aboriginal	74	11	5	3	4	3	88	7	239

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	33	13	0	7	0	0	80	7	15
2017	Non-Aboriginal	66	7	6	6	7	1	8	80	13	274
2014	Aboriginal	36	43	14	7	0	0	0	79	7	14
2014	Non-Aboriginal	70	10	7	3	4	0	6	85	8	323
2011	Aboriginal	72	6	6	11	6	0	0	78	17	18
2011	Non-Aboriginal	69	9	5	5	5	1	6	84	11	309
2008	Aboriginal	43	0	29	7	0	14	7	55	9	14
2008	Non-Aboriginal	58	9	8	4	5	3	13	79	11	239

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	13	7	0	13	0	7	79	14	15
2017	Non-Aboriginal	71	7	4	3	7	0	8	85	10	273
2014	Aboriginal	57	29	7	7	0	0	0	86	7	14
2014	Non-Aboriginal	73	9	5	2	4	0	7	88	6	323
2011	Aboriginal	78	11	6	0	6	0	0	89	6	18
2011	Non-Aboriginal	72	7	6	2	4	0	8	87	7	309
2008	Aboriginal	50	21	14	0	0	7	7	83	0	14
2008	Non-Aboriginal	64	6	4	3	5	2	15	85	10	238

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	20	27	7	7	0	0	60	13	15
2017	Non-Aboriginal	57	13	7	6	6	2	8	78	14	274
2014	Aboriginal	50	21	7	21	0	0	0	71	21	14
2014	Non-Aboriginal	58	14	10	4	3	2	10	81	8	324

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	40	13	0	7	7	0	79	7	15
2017	Non-Aboriginal	55	17	7	6	5	3	7	81	12	275
2014	Aboriginal	50	21	14	7	0	7	0	77	8	14
2014	Non-Aboriginal	57	16	10	4	3	4	6	81	7	324
2011	Aboriginal	50	28	11	6	6	0	0	78	11	18
2011	Non-Aboriginal	70	14	5	3	3	2	4	88	6	309
2008	Aboriginal	57	21	14	0	7	0	0	79	7	14
2008	Non-Aboriginal	65	13	10	4	2	2	5	83	6	239

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	15	85	275
2014	Non-Aboriginal	14	86	324

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	45	44
2014	Non-Aboriginal	47	45

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	68	44
2014	Non-Aboriginal	73	45

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	44

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	44
2014	Non-Aboriginal	0	45

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	11	45

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	50	44
2014	Non-Aboriginal	40	45

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	43	44
2014	Non-Aboriginal	40	45

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	43	44
2014	Non-Aboriginal	47	45

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	50	44
2014	Non-Aboriginal	44	45

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	32	44
2014	Non-Aboriginal	33	45

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	64	44
2014	Non-Aboriginal	52	45

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	34	44
2014	Non-Aboriginal	31	45

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	44
2014	Non-Aboriginal	0	45

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	44

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	14	44

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	50	44
2014	Non-Aboriginal	62	45

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	25	44
2014	Non-Aboriginal	27	45

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	15	45

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	41	44
2014	Non-Aboriginal	51	45

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	23	44
2014	Non-Aboriginal	26	45

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	13	45

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	18	44
2014	Non-Aboriginal	11	45

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	18	45

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	16	45

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	36	44
2014	Non-Aboriginal	29	45

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	41
2014	Non-Aboriginal	11	44

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	22	41
2014	Non-Aboriginal	25	44

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	41

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	24	41
2014	Non-Aboriginal	41	44

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	18	44

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	49	41
2014	Non-Aboriginal	48	44

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	44

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	44	41
2014	Non-Aboriginal	64	44

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	41
2014	Non-Aboriginal	11	44

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	95	5	44

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	7	33	33	13	7	0	14	50	15
2017	Non-Aboriginal	18	15	20	8	8	26	6	47	23	275
2014	Aboriginal	14	29	7	7	14	29	0	60	30	14
2014	Non-Aboriginal	15	16	17	6	6	32	7	51	21	324

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	27	33	20	7	0	0	40	27	15
2017	Non-Aboriginal	31	31	15	8	6	7	1	68	16	275
2014	Aboriginal	29	36	7	14	7	7	0	69	23	14
2014	Non-Aboriginal	33	32	15	7	4	9	1	72	12	324
2011	Aboriginal	33	39	11	11	0	6	0	76	12	18
2011	Non-Aboriginal	43	32	12	7	2	3	0	77	10	308

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	9	91	275
2014	Aboriginal	36	64	14
2014	Non-Aboriginal	4	96	324

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	44	25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	84	25
2014	Non-Aboriginal	84	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	25
2014	Non-Aboriginal	0	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	25
2014	Non-Aboriginal	0	13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	25

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	24	25

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	24	25

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	20	25

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	48	25
2014	Non-Aboriginal	38	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	44	25
2014	Non-Aboriginal	38	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	25
2014	Non-Aboriginal	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	25

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	20	25

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	24	25

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	25

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	25
2014	Non-Aboriginal	0	13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	38	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	32	25

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	20	25

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	20	25
2014	Non-Aboriginal	0	13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	52	25
2014	Non-Aboriginal	52	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	23
2014	Non-Aboriginal	0	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	23
2014	Non-Aboriginal	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	23

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	39	23
2014	Non-Aboriginal	40	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	61	23
2014	Non-Aboriginal	56	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	70	23
2014	Non-Aboriginal	64	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	23

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	100	0	25

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	7	53	0	20	7	7	15	23	15
2017	Non-Aboriginal	19	14	19	4	3	35	6	56	12	275
2014	Aboriginal	21	21	14	14	0	14	14	60	20	14
2014	Non-Aboriginal	19	13	17	2	2	41	6	61	6	323

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	33	27	7	7	0	7	57	14	15
2017	Non-Aboriginal	34	32	16	3	3	10	1	74	7	275
2014	Aboriginal	36	21	14	14	0	7	7	67	17	14
2014	Non-Aboriginal	35	32	15	1	1	16	0	80	3	323
2011	Aboriginal	44	22	17	6	0	11	0	75	6	18
2011	Non-Aboriginal	48	32	10	3	1	6	0	85	4	308

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	47	53	15
2017	Non-Aboriginal	19	81	275
2014	Non-Aboriginal	14	86	323

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	81	19	53
2014	Non-Aboriginal	89	11	44

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	51	28	5	9	5	0	2	81	14	43
2014	Non-Aboriginal	49	30	8	10	3	0	0	79	13	39

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	60	13	0	0	0	0	87	0	15
2017	Non-Aboriginal	43	43	4	2	1	0	8	92	3	274
2014	Aboriginal	29	57	7	0	7	0	0	86	7	14
2014	Non-Aboriginal	33	50	5	2	1	2	7	91	3	324
2011	Aboriginal	39	33	17	0	0	0	11	81	0	18
2011	Non-Aboriginal	27	49	7	4	1	1	11	86	6	307
2008	Aboriginal	21	50	0	0	7	7	14	91	9	14
2008	Non-Aboriginal	23	47	10	6	2	2	10	80	9	239

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	20	53	0	7	13	0	31	8	15
2017	Non-Aboriginal	16	31	16	8	3	18	8	63	15	275
2014	Aboriginal	21	14	29	0	14	21	0	45	18	14
2014	Non-Aboriginal	15	28	16	6	2	23	9	63	13	324
2011	Aboriginal	6	33	6	6	11	28	11	64	27	18
2011	Non-Aboriginal	13	34	17	4	2	22	8	67	8	308

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	13	27	7	7	0	0	60	13	15
2017	Non-Aboriginal	44	26	10	3	2	8	6	81	7	275
2014	Aboriginal	50	29	14	0	0	7	0	85	0	14
2014	Non-Aboriginal	44	30	8	2	0	8	8	88	2	324
2011	Aboriginal	61	6	17	0	0	0	17	80	0	18
2011	Non-Aboriginal	37	31	10	3	1	8	10	83	5	308
2008	Aboriginal	36	14	21	0	0	14	14	70	0	14
2008	Non-Aboriginal	34	32	11	3	2	10	9	81	6	238

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	7	36	14	14	7	0	31	31	14
2017	Non-Aboriginal	32	30	14	4	4	11	5	74	9	274
2014	Aboriginal	36	21	21	14	0	7	0	62	15	14
2014	Non-Aboriginal	36	31	8	4	1	12	7	84	6	324
2011	Aboriginal	33	28	17	6	0	0	17	73	7	18
2011	Non-Aboriginal	31	29	12	6	1	13	8	76	9	308
2008	Aboriginal	14	36	14	7	0	14	14	70	10	14
2008	Non-Aboriginal	28	30	13	8	4	8	9	70	14	239

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	20	20	0	7	0	0	73	7	15
2017	Non-Aboriginal	53	27	6	6	7	1	0	81	13	274

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	13	33	0	0	0	0	67	0	15
2017	Non-Aboriginal	55	23	7	5	7	2	0	80	13	275

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	47	27	7	7	7	0	57	14	15
2017	Non-Aboriginal	24	48	15	7	4	3	0	74	11	274

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	40	7	13	27	7	0	50	43	15
2017	Non-Aboriginal	16	31	22	20	9	2	0	48	30	274

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	27	13	7	20	7	0	57	29	15
2017	Non-Aboriginal	36	25	19	11	9	1	0	61	20	273

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	13	27	27	27	0	0	20	53	15
2017	Non-Aboriginal	10	34	26	15	14	0	0	45	29	275

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	20	27	20	20	0	0	33	40	15
2017	Non-Aboriginal	19	35	23	11	10	1	1	55	22	274

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	7	20	13	53	0	0	13	67	15
2017	Non-Aboriginal	15	22	25	19	18	1	0	38	37	274

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	20	27	7	20	0	0	47	27	15
2017	Non-Aboriginal	34	33	17	7	6	1	2	69	13	273

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	20	27	20	13	0	0	40	33	15
2017	Non-Aboriginal	24	33	20	14	9	0	0	57	23	274

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	27	27	13	13	0	0	47	27	15
2017	Non-Aboriginal	18	33	23	17	8	0	0	52	25	275

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	20	13	20	33	7	0	29	57	15
2017	Non-Aboriginal	13	25	25	21	15	1	0	39	36	275

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	20	13	20	27	7	0	36	50	15
2017	Non-Aboriginal	14	29	21	19	17	1	0	43	36	274

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	27	13	13	13	0	0	60	27	15
2017	Non-Aboriginal	26	30	23	13	7	1	1	57	20	274

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	27	13	7	0	0	0	80	7	15
2017	Non-Aboriginal	57	23	11	4	4	0	1	81	8	273

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	33	20	7	0	0	0	73	7	15
2017	Non-Aboriginal	73	13	5	3	5	1	1	87	8	274

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	33	0	7	0	0	0	93	7	15
2017	Non-Aboriginal	52	33	7	5	2	0	1	85	7	273

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	20	27	7	13	0	0	53	20	15
2017	Non-Aboriginal	48	25	8	10	8	0	1	74	18	274

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	27	7	0	0	0	20	92	0	15
2017	Non-Aboriginal	53	14	5	2	1	0	24	89	5	274

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	33	7	7	7	0	0	80	13	15
2017	Non-Aboriginal	59	25	8	3	2	0	3	87	5	271

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	27	13	7	0	0	0	80	7	15
2017	Non-Aboriginal	60	21	9	4	4	0	1	82	9	274

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	43	36	14	7	0	0	0	79	7	14
2017	Non-Aboriginal	57	27	9	4	2	0	2	85	6	273

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	13	33	33	7	0	0	27	40	15
2017	Non-Aboriginal	10	29	41	13	6	0	0	40	20	273

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	40	33	0	7	0	0	7	60	15
2017	Non-Aboriginal	8	25	39	22	5	0	0	28	33	275

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	27	40	0	13	0	0	20	80	15
2017	Non-Aboriginal	27	32	28	5	4	5	0	29	71	274

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	11
2017	Non-Aboriginal	3	186

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	11
2017	Non-Aboriginal	12	186

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	11
2017	Non-Aboriginal	9	186

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	45	11
2017	Non-Aboriginal	40	186

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	11
2017	Non-Aboriginal	1	186

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	73	11
2017	Non-Aboriginal	58	186

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Aboriginal	45	27	9	0	0	18	11
2017	Non-Aboriginal	32	46	11	4	2	5	182

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	0	33	17	8	0	25	22	33	12
2017	Non-Aboriginal	31	29	10	12	6	3	9	68	21	188

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	0	0	25	0	25	0	50	0	50	12
2017	Non-Aboriginal	10	8	10	5	6	10	51	45	28	188

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 116. Are you an Aboriginal person?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.